m6 Digital Citizenship

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COLORING THE GLOBAL FUTURE

Digital Citizenship
Digital Etiquette

1) Dr. Ahmad Jum’a Khatib Nur Ali, M.Si


2) Dr. Indah Mulyani, S.Psi, M.Si
Digital Citizenship
Digital Digital Security & Digital
Access Safety Law

Digital Digital Digital Health &


Communication Etiquette Wellness

Digital Digital Rights & Digital


Literacy Responsibilities Commerce
Digital Etiquette
in Digital Citizenship
01 What is Digital Etiquette and Core
Principals of Digital Etiquette

02 Proper Etiquette for Online Learning


Etiquette in Mobile Communication
03 and Online Correspondence
Mengenai Digital Etiquette dan
Prinsip Utama Etika digital
Segmen 1
What is Digital Etiquette?
• Etiquette is a fancy word for 'manners'. You
might hear the term 'netiquette' when
people are referring to the manners we use
when dealing with others in an online
environment.
• Digital etiquette, or netiquette as it is
sometimes called, is a basic set of rules you
should follow to make the Internet a better
place for yourself and for others. Just as
there are rules of etiquette in real life, face-
to-face encounters, there are also rules you
should follow while online.
Why Digital Etiquette is Important?
• Digital technologies are increasing in number and in
importance. Learning how to conduct oneself online is essential to
becoming a successful 21st century citizen
• Digital Etiquette is important because without it, the digital world can
become a hostile or dangerous place of false comfort. So unless if
you want a very hostile and dangerous future or an important viewer
to see all the horrible things you could be writing, use digital
etiquette.
Microsoft Digital Civility Index 2021
Indonesia Spread Hate and Division Risks
47%
ASEAN Regional
Hoaxes, Scams and Frauds
27% Country DCI Rank
Hate Speech Singapore 59 4
Taiwan 61 5
13% Australia 62 7
Discrimination Bullying Incident Malaysia 63 10
Philippines 66 13
47% Involved in bullying accident India 68 18
Thailand 69 19
19% Said they were the target of bullying Vietnam 72 24
Indonesia 76 29
Content E
Modern PowerPoint
Presentation
10 Core Principles of Digital Etiquette
Remember The Human Share expert knowledge
Adhere to the same Standards of Help keep flame wars under control
behavior online that you follow in
real life
Know where you are in cyberspace Respect other people’s privacy

Respect other people’s time and Don’t abuse your power


bandwith
Make yourself good online Be forgiving other people mistakes
10 Core Principles of Digital Etiquette
Remember the human:
01 Remember that an online or digital world is still
a world of people.
The Prime Directive of Netiquette: Those are
real people out there.
When you communicate through cyberspace -- via
Would you say it to the person's face?
email or on discussion groups -- your words are written.
And chances are they're stored somewhere where you
have no control over them. In other words, there's a
good chance they can come back to haunt you.
10 Core Principles of Digital Etiquette
Adhere to the same standards of
02 behavior online that you follow in
real life
Standards of behavior may be different
in some areas of cyberspace, but they
are not lower than in real life.

Breaking the law is bad Netiquette


10 Core Principles of Digital Etiquette
Know where you are in cyberspace
03 • Netiquette varies from domain to domain. And because
Netiquette is different in different places, it's important
to know where you are.
• When you enter a domain of cyberspace that's new to
you, take a look around. Spend a while listening to the
chat or reading the archives. Get a sense of how the
people who are already there act. Then go ahead and
participate.
10 Core Principles of Digital Etiquette
04 Respect other people's time and bandwidth
It's your responsibility to ensure that the time they spend reading
your posting isn't wasted.
✓You are not the center of cyberspaces_don't expect instant
responses to all your questions, and don't assume that all readers
will agree with -- or care about -- your passionate arguments.
✓Rules for discussion groups_No one is pleased when it turns out
not to be worth the trouble
✓To whom should messages be directed? (Or why "mailing list" could
become a dirty word)_Before you copy people on your messages,
ask yourself whether they really need to know. If the answer is no,
don't waste their time. If the answer is maybe, think twice before
you hit the send key.
10 Core Principles of Digital Etiquette
Networks -- particularly discussion groups -- let you reach out to
people you'd otherwise never meet. And none of them can see you.
You won't be judged by the color of your skin, eyes, or hair, your
weight, your age, or your clothing.
You will, be judged by the quality of your writing. So spelling and
grammar do count.
Know what you're talking about and make sense:
(1) Pay attention to the content of your writing.
05
(2) Keep writing to a point and stay on topic. Make Yourself Look Good Online
(3) Make sure your notes are clear and logical.
(4) No one worth impressing will be impressed.
(5) It's better to keep it simple. Be pleasant and polite. Don't use offensive
language, and don't be confrontational for the
sake of confrontation
10 Core Principles of Digital Etiquette
06 Share knowledge with discretion
The Internet was founded and grew
because scientists wanted to share
information.
07 Help keep flame wars
under control
Don't be afraid to share what you "Flaming" is what people do when they
know but with discretion/ wisdom
express a strongly held opinion without
holding back any emotion. It's the kind of
message that makes people respond, "Oh
come on, tell us how you really feel."
Avoid language that may come across as
strong or offensive
10 Core Principles of Digital Etiquette
08 Respect other people’s privacy
Failing to respect other people's
privacy is not just bad 09 Don’t abuse your power
Netiquette. It could also cost Knowing more than others, or having
you your job and your more power than they do, does not give
reputation 10 you the right to take advantage of them.

Be forgiving of other People Mistakes


Everyone was a network newbie once. So when someone makes mistake think
twice before reacting. If you decide to inform someone mistake, point it out
politely and preferably by private rather in public. And never be arrogant and self-
righteous about it. Having good manners doesn’t give yourself the license to
correct everyone else
Etika Saat Pembelajaran Daring
Segmen 2
Common Transgressions
Behaviors
Perilaku Pelanggaran Umum

• Hurtful Messages
• Illegal Downloads
• Plagiarism
• Hacking
• Offensive Language
• Unethical Practice
7 Proper Etiquette for online learning (Digital Classroom)

1. Be ready to learn
2. Don’t eat or drink near your computer
3. Create a quite workspace
4. Keep other devices off during class time
5. Be respectful of others during live lessons
6. Only post comments that are lessons-relate
7. Check in daily and turn in assignments on time
7 Online Discussion Etiquette
• Participate
• Avoid Repetition
• Use Proper Writing Style
• Respect Diversity
• Cite your Source
• No Yelling
START
• Let People Know when you
are Signing Off
7 Online Discussion Etiquette
1. Participate: This is a shared learning
environment. No lurking in the cyberspace
background. It is not enough to log in and read
the discussion thread of others. For the maximum
benefit to all, everyone must contribute.
2. Avoid Repetition: Read everything in the
discussion thread before replying. This will help
you avoid repeating something someone else has
already contributed. Acknowledge the points
made with which you agree and suggest
alternatives for those with which you don’t.
7 Online Discussion Etiquette
3. Use Proper Writing Style: The academic
environment expects a higher-order
language. Write as if you were writing a term
paper. Correct spelling, grammatical
construction, and sentence structure are
expected in every other writing activity
associated with scholarship and academic
engagement. Online discussions are no
different. Avoid bad language.
7 Online Discussion Etiquette
4. Respect Diversity: It’s an ethnically rich and diverse, multi-cultural
world in which we live.
Use no language that is—or that could be construed to be—offensive
toward others. Racists, sexist, and heterosexist comments and jokes
are unacceptable, as are derogatory and/or sarcastic comments and
jokes directed at religious beliefs, disabilities, and age.
Please be respectful and resist the urge to tell anyone they are
wrong. Understand they have had different life experiences and all of
our world views are simply different.
7 Online Discussion Etiquette
5. Cite Your Sources: Another big must! If your
contribution to the conversation includes the
intellectual property (authored material) of
others, e.g., books, newspaper, magazine, or
journal articles—online or in print—they must
be given proper attribution.
6. No YELLING! Using bold upper-case letters is
bad form, like stomping around and yelling at
somebody (NOT TO MENTION BEING HARD
ON THE EYE).
7 Online Discussion Etiquette

7. Let people know when you’re signing off.


Failure to announce they’re signing off can lead to
confusion among the people they were speaking
with, who may be left wondering whether they said
something to anger them or may continue talking
Etika Komunikasi dengan Telepon
Seluler dan Korespondensi Daring
Segmen 3
8 Cell Phone Etiquette

When a Private Conversation Isn't Possible. Intimate public


settings such as restaurants, public restrooms, waiting rooms,
hallways, buses, subways or anywhere a private conversation
is not possible is a bad place for a cell phone conversation.
To practice good cell phone etiquette, put the ringer on
vibrate or silent mode and let the call roll over to voice mail. If
01 it's an important call, step outside or to a secluded area to
return the call. If that's not possible and you must take the
call, keep your voice low and the conversation brief. Let the
caller know you'll get back to them when you're able.
8 Cell Phone Etiquette
02 Modulate Your Voice.
03 Cell phones have sensitive microphones that can
Lights Out, Phone Off. pick up a very soft voice while blocking
Phones should be turned off in out ambient noise.
movie theaters, playhouses, When people are nearby, be considerate and
observatories or any other keep your voice low, your tone unemotional and
public place that creates an even, and your conversation private. Arguing in
atmosphere to transport the public is very poor cell phone etiquette.
imagination of the audience.
8 Cell Phone Etiquette

Observe the 10-foot


05 Love the One You're With.
It's rude to take a cell phone call on a
04 Proximity Rule. date or during a social engagement with
others. It's also inconsiderate to take a
Maintain a distance of at
least 10-feet (3 meters) call in the middle of a conversation.
from the nearest person
when talking on 06 Keep It Short
a cell phone. Keep public conversations brief and get back to the
caller when you're not in a public place.
8 Cell Phone Etiquette

D
Drive Now, Talk Later.
07

D D
Multitasking isn't always a

D
good thing. Some evidence

D
shows that accidents are on
the rise due to cell phone use. 08 Use Common Sense
Turn off your phone before a job interview,
presentation, or boardroom meeting. Leave it off
at funerals, weddings, or any place a quiet
atmosphere is mandated, such as a courthouse,
library, museum, or place of worship.
10 E-Mail Correspondence Etiquette
Use proper email address
01 Sending emails from your business email address for your business purposes
and personal email for your personal affairs. By keeping your business and
personal email separate, you are ensuring that nothing urgent gets lost amid
spam emails, marketing messages, and other personal communications.

02 Specify your subject line


Title your email in such a way that the recipient
immediately knows what the message is actually about.
Use proper email greetings
Use formal greeting for business or professional needs and
personal greeting for personal email 03
10 E-Mail Correspondence Etiquette
Introduction
04 Taking a sentence or two to introduce yourself 05 Proper Content
The body of email must consistent with the subject
line. In the body of the email you’re sharing your
business or product with someone, asking for

Proofread and double check


06 advice or a favor or simply relaying information
that’s relevant.
Pay attention to grammar and spelling.
Double check your email addresses, Keep it short and clear
dates/time, personal contact information, 07 keeping your email concise
and avoid “reply all”. and to the point
10 E-Mail Correspondence Etiquette
Avoid all caps
08 Using all capital letters in written communication is
like shouting in a face-to-face conversation. It's not
appropriate or proper email etiquette to employ all
caps in order to convey your message
Attach carefully
Inform your correspondence concerning your 09
attachment. Attach proper attachment relates to the
email subject. Please use cloud storage if you need to
Polite Closings send large attachment.
Simple and polite closing 10
• Albion, (2015). The Core Rules of Netiquette — Excerpted from
Netiquette by Virginia Shea — Albion.com.
http://www.albion.com/netiquette/corerules.html
Daftar • Kent State University. (2013). Online Etiquette.
http://www.kent.edu/dl/technology/etiquette.cfm

Pustaka • https://slcconline.helpdocs.com/instructional-best-practices/what-is-
netiquette-and-why-is-it-important-in-online-courses
• https://www.topresume.com/career-advice/best-practices-email-
etiquette-work

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