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Robotic Vacuum Cleaner
User Manual
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iMap 10.0
Thank you for purchasing the Milagrow iMap 10.0 Intelligent Robotic
Vacuum Cleaner. We hope you will enjoy it!
If you have any questions about the product during use, please call
our service Number 9953476189 or email customercare@milagrow.in
Table of Contents
1. Safety Instructions ……… 2-4 5. Maintenance …………… 17-20
1.1 Instructions for use 5.1 Clean the dust box and water tank
1.2 Safety precautions 5.2 Clean the main brush
1.3 About child safety 5.3 Clean the side brushes
1.4 About the batteries 5.4 Clean casters
1.5 Scope of use of the product 5.5 Clean sensors and charging electrodes
1.6 Disclaimers 5.6 Clean the mop module
2. Robot Overview ……… 5-8 6. Basic Parameters …………… 21
2.1 Robot and its accessories 7. Common Faults …………… 22-27
2.2 Robot and dust box
7.1 Voice prompts
2.3 Robot and its sensors
2.4 Mop module 7.2 Troubleshooting
2.5 Charging dock 7.2 Faults in Wi-Fi connection
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iMap 10.0
1. Safety Instructions
1.1 Instructions for use
Please pay attention to the following basic safety precautions before using the product:
* Read the user manual carefully and follow the instructions in the user annual when using the product.
* Save the user manual for future reference.
* If you need to transfer the product to a third party, please attach the user manual along with the product.
* Any operation not in conformity to the instructions in the user manual may result in serious personal injury
or damage to the product itself.
Warning
This product can only use the adapter, batteries and charging dock
that are provided with this product. Failure to do so may result in
damage to the product, electrical shock, or fire caused by high
voltage.
Do not use this product if the host machine and accessories of this product
are found to be damaged. Contact our after-sales service department.
Except for the service technicians designated or authorized by our company,
no one should disassemble, repair or modify this product.
Do not touch the power plug or the product when your hands are wet, as
this may result in electrical shock.
To prevent the product from falling accidentally, do not use this product in a
suspended place without a protective fence, which may result in personal
injury. keep cleaning the tall sensors regularly
The user shall not replace the batteries privately. from load sources only
original batteries sold by Milagrow are to be used
Prevent clothing or any part of your body (hair, fingers, etc.) from getting
caught in the brush or wheel of the vacuum cleaner. Failure to do so may
result in personal injury.
Do not place the product near fire or flammable/explosive/corrosive
materials.
If the user manual is missing, please contact your local dealer or call the
after-sales service department to obtain an electronic user manual.
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iMap 10.0
Caution
This product can only be Prevent the suction of Arrange scattered wires Remove fragile objects
used indoors. water, oil or other liquids, on the floor before use before use.
which may damage the for fear of affecting
vacuum cleaner. the normal operation of
the vacuum cleaner.
The charging dock should Unplug the charging dock When the product is Do not use this product
be placed against the if it remains unused for working, removal of the to suck in sharp objects
wall and on a flat floor a long time. charging dock will affect (e.g. shattered glass and
for fear of affecting the normal recharging of nails) for fear of damage
product functionality. the machine. to the product.
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iMap 10.0
1.4 About the batteries
1.Only the batteries provided by the Milagrow are applicable to the product.
2.The batteries should be removed when the product is discarded.
3.If you need to replace the battery of the host machine, please contact our
after-sales service department. Use of wrong batteries may cause a safety
accident.
4.If the batteries leak, prevent the contact of the liquid with the skin or
clothing. Immediately wipe it with a dry cloth and send it to the recycling
station or designated maintenance point. Do not discard it in open or public areas
5.Please properly dispose of the old batteries of the product.The batteries contain
hazardous substances harmful to the environment. Please follow the local
environmental regulations and send them to the designated recycling site.
1.6 Disclaimers
Under any of the following circumstances, the product will be excluded from the scope of free warranty, but
paid repair can be provided:
A. Damage due to the user’s failure to operate the product in strict accordance with our user manual or due to
improper storage;
B. The machine or parts have exceeded the free warranty period;
C. Damage due to disassembly by those other than the maintenance personnel of our company or authorized
by our company;
D. A valid purchase voucher number is not available.
E. The product model on the warranty card does not match that of the product to be repaired or is altered;
F. Damage caused by irresistible factors such as natural disasters;
G. Product failure or damage caused by unexpected factors or man-made causes (including operational errors,
liquid ingress, improper plugging/unplugging, scratching, handling, bumping, input of inappropriate voltage,
etc.)
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iMap 10.0
2. Product Overview
2.1 Robot and its accessories
Robot
Recharge button
• Press to return for charging. Press again to pause
• Press and hold for 3 seconds to start Spot Cleaning
Sweep/on/off button
• Press and hold for 3 seconds to turn on or off (if
it's not being charged)
• Press to start sweep
• Press to pause the task being performed
Power Indicator
• White: Battery level ≥20%
• Pink: Battery level < 20%
• Blinking like breathing: Being charged or started
• Blinking fast in red: Fault
Accessories
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User M anual
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Tips:
* A side brush and a filter combination
as well as a battery have been
installed in the robot.
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iMap 10.0
2.2 Robot and dust box
Wi-Fi indicator:
Blinking slowly in white: Wait for connection
Blinking fast in white: Being connected to Wi-Fi
Normally on in white: Wi-Fi connected
Water inlet
Air outlet
High-performance filter
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iMap 10.0
2.3 Robot and its sensors
Collision bumper
Along-wall sensor
Pressure sensor
Lidar module
Anti-drop sensor
Charging electrode
Side brush
Caster
Rolling brush
Rolling brush cover
Caster
Water outlet
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iMap 10.0
2.5 Charging dock
Charging dock indicator
Normally on in white: The charging dock has been connected to a power supply
(when the robot is not charging on the charging dock)
White light off: The robot is correctly connected with the charging dock
Status indicator
Charging electrode
Power cord
Wiring terminal
Power socket
Wire outlet
Cover
3. Robot Installation
1. Connect the charging dock with the adapter. Prevent the adapter wire
from winding the machine during sweep.
A B C
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2. Based on your personal needs, decide whether to install a waterproof pad.
After installation, connect the adapter to the wall socket and keep the power
on.
A B
3. Place the charging dock on a flat hard ground perpendicular to a wall and
keep it clear of obstacles within 1.5 meters in front of it and within 0.5 meters
on its left and right.
0.5
M
0.5
M
M
1.5
Note:
* Install the charging dock at a location easily accessible by the robot. It is recommended to
place the charging dock on a hard ground, instead of a carpet, against a wall.
* Keep the charging dock powered, or the robot will not automatically return.
* To ensure normal charging, do not move the charging dock frequently. Once the robot
location is changed, the robot may regenerate a map due to repositioning failure (for
details, see Operating Instructions > Map Management).
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Note:
* You may not be able to start the robot when the battery is low. Please fully charge it and try
again.
* To ensure the service life of the battery, please charge and discharge at least once every six
months.
* To enter the low power standby mode when the machine is being charged, press and hold
and for 20 seconds until the power status indicator goes off. Wi-Fi will be disabled when
this mode is active.Press to exit the low power standby mode.
② Reset Wi-Fi
A. Open the robot top cover to expose the Wi-Fi indicator.
B. Press and hold and the simultaneously till the voice prompts "reset Wi-Fi". Wait
till the Wi-Fi indicator starts blinking slowly in white, indicating that the robot vacuum
has entered the network configuration mode.
Wi-Fi indicator:
Blinking slowly in white: Wait for connection
Blinking fast in white: Being connected to Wi-Fi
Normally on in white: Wi-Fi connected
③ Add devices
Open the app and create a new account, click the "+" icon in the upper right corner of the
page, and select "Robot Vacuum" from "Small Home Appliances", follow the instructions
inside the APP. Note that "AP Mode" shall be selected as its network configuration mode.
Note:
* Only the 2.4GHz band, but not the 5GHz one, is supported in the Wi-Fi connection.Please switch
to the 2.4GHz band if your Wi-Fi network is dual-band and try again.
* If the connection between your phone and robot vacuum fails, you can reset Wi-Fi again and add
it again after entering the network configuration mode.
* As version upgrade and update may be made, please follow internal guidelines in the app for
operation.
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iMap 10.0
3’
Note:
* Area-specific Sweep can only be started after a map is created.
A B C
③ Wet your mopping cloth before mopping, install the mopping cloth on
its holder, and then install the holder to the robot bottom. (In order
to ensure mopping results, the robot obstacle-crossing
performance will be reduced after the mopping cloth is put in.)
A B C
④ Select a sweep mode to start sweep, and select the amount of mopping
water (3 levels) in the app as necessary. (To prevent the robot from
wetting any of your carpets when mopping your floor, it is recommended
to place virtual wall (for no mopping) around carpet areas using the app
to protect your carpets)
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iMap 10.0
2
iMap 10.0
4.5 Map management RT R
A. Map your rooms in real time with Milagrow Real Time Terrain Recognition Technology RT2R
* Real-time mapping helps you easily understand the sweep route and environment. After
sweep, a floor plan of your rooms will be generated. Maps will be updated in real time
during each sweep to ensure normal navigation.
Generate a complete floor plan of your rooms:
a. Open room doors so that the robot generates a map of each room;
b. Remove any object that may block or jam the robot;
c. After generating maps, please do not disassemble or move the charging dock;
Note:
* After resetting the system, the robot may lose maps and original settings including the
virtual boundary.
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5. Maintenance
5.1 Cleaning the robot dust box and water tank
A. Open the robot top cover and remove the combination of dust box
and water tank. Remove the filter module.
A B
B. Empty the dust box. Put the dust box against a dustbin, tap the box to
knock off excess dirt.
C. Disassemble the removed filter, remove the pre-filter, foam filter and
high-performance filter, and clean filters with a cleaning brush.
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D. Press the release button of dust box to separate the dust box from the
water tank.
E. Flush the water tank, dust box and filter module thoroughly with water
as necessary (Note: Filters shall not be cleaned with hot water or
detergent).
A B C
F. After cleaning, the water tank, the dust box and the filter module shall
be thoroughly air-dried.
A B C
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G. Reassemble the air-dried water tank, dust box and filter module, and
install them back into the machine.
A B C D
A B C D
Note:
* It is recommended to replace side brushes every 3-6 months to ensure cleaning results.
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5.4 Clean casters
Hair or dust particles tend to be entangled around casters. Clean the them
regularly or as needed.
A. Pull up casters to take them out.
B. Clean any hair or sundries entangled around casters or in any caster
chamber.
C. Reinstall casters and push them in till they click into place.
Caster
Shaft
Charging electrode
Along-wall sensor
A B C D
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iMap 10.0
6.Basic Parameters
Milagrow reserves the right to make any technical or design changes to the product due to
continuous product improvement needs. without prior information.
The right of final interpretation belongs to our company.
Harmful Substances
The service life of the dry batteries used with the product is 3 years.
The service life of the rechargeable battery used with the product is 5 years.
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7.Common Faults
7.1 Voice prompts
When the robot fails, the red indicator on the robot will blink and relevant voice
prompts will be heard. Follow the voice prompts to resolve your problem.
Error 3: A side brush is The side brush may be entangled with foreign matters.
stuck, please check. Please clean and restart it.
Error 4: The rolling brush The rolling brush may be entangled with foreign matters.
is stuck. Please remove and Please remove and clean it, its connections, its cover
clean it. and the suction inlet.
Error 6: The machine is The machine may be suspended. Please relocate it and
trapped. Please move it start. If the anti-drop sensor is too dirty, it may also
near its home position to cause the fault. Please wipe the anti-drop sensor to
start it. eliminate the fault.
Error 7: A wheel is
suspended. Please move it A wheel is suspended. Please move it to near its home
to near its home position position to start it.
to start it.
Error 9: Virtual magnetic The machine is too close to magnetic stripes in a virtual
stripe detected. Please wall or strong magnetic field during starting. Please
relocate it to start. relocate it to start.
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Voice Prompts Solution
Error 12: The right along-
wall sensor is blocked. The right along-wall sensor is blocked. Please wipe it.
Please wipe it.
Error 14: Please install Please install the dust box and filters back, and make
the dust box and filters sure that filters and the dust box are installed in
back. place. Then please restart the machine.
Error 18: The laser cover The pressure sensor for laser cover is pressed or stuck.
is stuck. Please check. Please relocate it to start.
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Voice Prompts Solution
Please open the battery compartment, check whether the
battery is properly connected, and try to restart the
Error S1: Battery abnormal. robot.
Please consult the The battery temperature is too high or too low. Please
instructions or APP. wait for the battery temperature to be normal (0℃~40℃
/32°F~104°F) before use.
If the error persists, please contact our Service
Department.
Error S7: Laser sensor Please check the laser sensor for foreign matter and try
abnormal. Please consult to restart the machgine after cleaning.
the instructions or APP. If the error persists, please contact our Service
Department.
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7.2 Troubleshooting
When any abnormality occurs to the robot in operation, the power indicator will
blink fast in red and voice prompt will be provided. Please consult the following
table for troubleshooting.
Fault Solution
Make sure the robot is connected to power supply.
Cannot start the robot Make sure the battery is fully charged.
If the problem persists, please reset the machine (see the
"Operating Instructions > System Reset" section herein).
Clear the charging dock of objects within 0.5m on the left and
right sides and within 1.5m ahead.
Make sure that the machine starts sweep from the charging
dock without abnormal movement.
The machine cannot return When the machine is near the charging dock, it can return
to the charging dock. faster. But if the charging dock is located far away, the
machine will need more time to return. Please wait during
its return.
Clean charging electrodes.
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iMap 10.0
Fault Solution
Clean the rolling brush.
The rolling brush does
not rotate Check whether the rolling brush and the brush cover are
installed correctly.
Abnormal action or sweep Carefully clean the sensor with dry cloth.
route of the machine Restart the machine.
The machine cannot Ensure that your Wi-Fi router supports 2.4GHz and 802.11
connect to your Wi-Fi b/g/n bands as this equipment does not support 5GHz bands.
network. For more details, For more details, please refer to the "Faults
in Wi-Fi Connection" section herein.
Note:
Please contact our customer service promptly if any fault cannot be eliminated with the above
measures.
Wi-Fi Status
Cause Solution
Indicator
The machine has been Check whether your router is connected to the
White indicator connected to the router, network.
normally on but cannot connect to Contact your network operator to find out if any
the network. network connection problem exists.
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iMap 10.0
Note:
* Before setting up Wi-Fi, ensure that the machine and your Wi-Fi network meet the following
requirements.
Wi-Fi setup requirements:
A. Machine:
* Machine fully charged.
B. Wi-Fi network:
* Use the correct wireless network password.
* The band of your router is 2.4GHz or use a dual-band router supporting 2.4GHz band.
The machine does not support the 5GHz band.
* If the machine cannot connect in the 2.4/5GHz dual-band Wi-Fi network, please switch
to the 2.4GHz network for Wi-Fi settings. After setting is completed, you can switch
it back.
* When connecting to a hidden network, be sure to enter the correct network name ---
SSID (case sensitive) and connect to a 2.4GHz wireless network.
* When using a wireless extender/repeater, be sure that the network name (SSID) and
password are the same as the main network.
* Set the firewall and ports of Wi-Fi router to allow machine to connect with the app
server.
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iMap 10.0
Warranty Card II
User Name
warranty provider
Tel.
Postal code
Product model
Purchase date
Invoice number
Warranty period
Warranty Card 1
User name
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