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iMap 10.

0
Robotic Vacuum Cleaner

User Manual

Thank you for purchasing this Robot.

Please read the user guide carefully before use.

A0
iMap 10.0
Thank you for purchasing the Milagrow iMap 10.0 Intelligent Robotic
Vacuum Cleaner. We hope you will enjoy it!
If you have any questions about the product during use, please call
our service Number 9953476189 or email customercare@milagrow.in

Table of Contents
1. Safety Instructions ……… 2-4 5. Maintenance …………… 17-20
1.1 Instructions for use 5.1 Clean the dust box and water tank
1.2 Safety precautions 5.2 Clean the main brush
1.3 About child safety 5.3 Clean the side brushes
1.4 About the batteries 5.4 Clean casters
1.5 Scope of use of the product 5.5 Clean sensors and charging electrodes
1.6 Disclaimers 5.6 Clean the mop module
2. Robot Overview ……… 5-8 6. Basic Parameters …………… 21
2.1 Robot and its accessories 7. Common Faults …………… 22-27
2.2 Robot and dust box
7.1 Voice prompts
2.3 Robot and its sensors
2.4 Mop module 7.2 Troubleshooting
2.5 Charging dock 7.2 Faults in Wi-Fi connection

3. Robot Installation ……… 8-11 8. Warranty Card …………… 28

4. Operating Instructions ……… 11-16


4.1 Use of the machine
4.2 Sweep modes
4.3 Select suction intensity
4.4 Use of mop module
4.5 Map management
4.6 System reset

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iMap 10.0
1. Safety Instructions
1.1 Instructions for use

Please pay attention to the following basic safety precautions before using the product:
* Read the user manual carefully and follow the instructions in the user annual when using the product.
* Save the user manual for future reference.
* If you need to transfer the product to a third party, please attach the user manual along with the product.
* Any operation not in conformity to the instructions in the user manual may result in serious personal injury
or damage to the product itself.

1.2 Safety precautions

Warning
This product can only use the adapter, batteries and charging dock
that are provided with this product. Failure to do so may result in
damage to the product, electrical shock, or fire caused by high
voltage.
Do not use this product if the host machine and accessories of this product
are found to be damaged. Contact our after-sales service department.
Except for the service technicians designated or authorized by our company,
no one should disassemble, repair or modify this product.

Unplug the product before maintenance.

Do not touch the power plug or the product when your hands are wet, as
this may result in electrical shock.

If the power cord is damaged, it must be replaced by the manufacturer, its


service department or a similar professional to avoid danger.

To prevent the product from falling accidentally, do not use this product in a
suspended place without a protective fence, which may result in personal
injury. keep cleaning the tall sensors regularly

The user shall not replace the batteries privately. from load sources only
original batteries sold by Milagrow are to be used

Prevent clothing or any part of your body (hair, fingers, etc.) from getting
caught in the brush or wheel of the vacuum cleaner. Failure to do so may
result in personal injury.
Do not place the product near fire or flammable/explosive/corrosive
materials.

If the user manual is missing, please contact your local dealer or call the
after-sales service department to obtain an electronic user manual.

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iMap 10.0
Caution

This product can only be Prevent the suction of Arrange scattered wires Remove fragile objects
used indoors. water, oil or other liquids, on the floor before use before use.
which may damage the for fear of affecting
vacuum cleaner. the normal operation of
the vacuum cleaner.

High voltage! Please dry your hands


before operation for fear of
electrical shock!

The charging dock should Unplug the charging dock When the product is Do not use this product
be placed against the if it remains unused for working, removal of the to suck in sharp objects
wall and on a flat floor a long time. charging dock will affect (e.g. shattered glass and
for fear of affecting the normal recharging of nails) for fear of damage
product functionality. the machine. to the product.

Do not use this product


in a wet, flammable,
explosive or corrosive
environment.

1.3 About child safety

* Children under the age of 8 are not allowed


to use this product. Persons with physical,
sensory or intellectual disabilities or lack of
relevant experience/knowledge cannot use the
machine unless under supervision, operating
instructions or awareness of the danger.
Children are not allowed to play with the
machine or clean/repair the machine unless
under supervision.
* Children are not allowed to play with the
product's packaging bag for fear of suffocation.

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iMap 10.0
1.4 About the batteries

1.Only the batteries provided by the Milagrow are applicable to the product.
2.The batteries should be removed when the product is discarded.
3.If you need to replace the battery of the host machine, please contact our
after-sales service department. Use of wrong batteries may cause a safety
accident.
4.If the batteries leak, prevent the contact of the liquid with the skin or
clothing. Immediately wipe it with a dry cloth and send it to the recycling
station or designated maintenance point. Do not discard it in open or public areas
5.Please properly dispose of the old batteries of the product.The batteries contain
hazardous substances harmful to the environment. Please follow the local
environmental regulations and send them to the designated recycling site.

1.5 Scope of use of the product

Scope of application The product is suitable for the following floors:

Wooden floor Ceramic tile Short-staple carpet

1.6 Disclaimers
Under any of the following circumstances, the product will be excluded from the scope of free warranty, but
paid repair can be provided:
A. Damage due to the user’s failure to operate the product in strict accordance with our user manual or due to
improper storage;
B. The machine or parts have exceeded the free warranty period;
C. Damage due to disassembly by those other than the maintenance personnel of our company or authorized
by our company;
D. A valid purchase voucher number is not available.
E. The product model on the warranty card does not match that of the product to be repaired or is altered;
F. Damage caused by irresistible factors such as natural disasters;
G. Product failure or damage caused by unexpected factors or man-made causes (including operational errors,
liquid ingress, improper plugging/unplugging, scratching, handling, bumping, input of inappropriate voltage,
etc.)

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iMap 10.0
2. Product Overview
2.1 Robot and its accessories
Robot
Recharge button
• Press to return for charging. Press again to pause
• Press and hold for 3 seconds to start Spot Cleaning
Sweep/on/off button
• Press and hold for 3 seconds to turn on or off (if
it's not being charged)
• Press to start sweep
• Press to pause the task being performed
Power Indicator
• White: Battery level ≥20%
• Pink: Battery level < 20%
• Blinking like breathing: Being charged or started
• Blinking fast in red: Fault

+ Recharge button + on/off button


• Press and hold both buttons simultaneously
for 3 seconds to reset Wi-Fi connection
Flip port

Accessories

Charging dock×1 Power adapter×1 Side brush×1 Filter combination×1


Robot Vacuum
Please read the user guide carefully before use.

Thank you for purchasing this product.

LSB1
User M anual
A0

User manual×1 Mopping cloth×1 Mopping cloth×1

Tips:
* A side brush and a filter combination
as well as a battery have been
installed in the robot.

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iMap 10.0
2.2 Robot and dust box

Dust box and water tank

Wi-Fi indicator:
Blinking slowly in white: Wait for connection
Blinking fast in white: Being connected to Wi-Fi
Normally on in white: Wi-Fi connected

System reset button

Button for taking out dust box and water tank

Water inlet

Water inlet cap

Cleaning brush Combination of water tank


and dust box (detachable)

Water outlet adapter

Air outlet

Filter Suction inlet

High-performance filter

Foam filter Water tank outlet


Buckle
Pre-filter
Dust box and water
tank separation button

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iMap 10.0
2.3 Robot and its sensors

Collision bumper

Along-wall sensor

Pressure sensor

Lidar module

Anti-drop sensor

Charging electrode
Side brush
Caster

Rolling brush
Rolling brush cover
Caster

Water outlet

2.4 Mop module

Buckle Water outlet Buckle

Removal button Washable Stick a mopping Slot


mopping cloth cloth here

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iMap 10.0
2.5 Charging dock
Charging dock indicator
Normally on in white: The charging dock has been connected to a power supply
(when the robot is not charging on the charging dock)
White light off: The robot is correctly connected with the charging dock

Status indicator

Charging electrode

Power cord take-up bin

Power cord

Wiring terminal

Power socket

Wire outlet

Cover

3. Robot Installation
1. Connect the charging dock with the adapter. Prevent the adapter wire
from winding the machine during sweep.

A B C

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iMap 10.0
2. Based on your personal needs, decide whether to install a waterproof pad.
After installation, connect the adapter to the wall socket and keep the power
on.
A B

Waterproof pad (optional)

3. Place the charging dock on a flat hard ground perpendicular to a wall and
keep it clear of obstacles within 1.5 meters in front of it and within 0.5 meters
on its left and right.

0.5
M

0.5
M

M
1.5

Note:
* Install the charging dock at a location easily accessible by the robot. It is recommended to
place the charging dock on a hard ground, instead of a carpet, against a wall.
* Keep the charging dock powered, or the robot will not automatically return.
* To ensure normal charging, do not move the charging dock frequently. Once the robot
location is changed, the robot may regenerate a map due to repositioning failure (for
details, see Operating Instructions > Map Management).

4. Startup and charging


Press and hold on the robot for 3 seconds to turn it on. Before use for the first
time, the machine shall be fully charged (about 4 hours) to ensure normal operation.
* Place the robot on the charging dock and align it with the charging port. When
the white indicator on the charging dock goes off, charging will begin.

The power indicator color indicates


the battery level:
* White ≥20%
* Pink < 20%

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iMap 10.0
Note:
* You may not be able to start the robot when the battery is low. Please fully charge it and try
again.
* To ensure the service life of the battery, please charge and discharge at least once every six
months.
* To enter the low power standby mode when the machine is being charged, press and hold
and for 20 seconds until the power status indicator goes off. Wi-Fi will be disabled when
this mode is active.Press to exit the low power standby mode.

5. Install the app


① Download
Search for "Tuya Smart" in a phone app store or scan the QR code below to download
app.

② Reset Wi-Fi
A. Open the robot top cover to expose the Wi-Fi indicator.
B. Press and hold and the simultaneously till the voice prompts "reset Wi-Fi". Wait
till the Wi-Fi indicator starts blinking slowly in white, indicating that the robot vacuum
has entered the network configuration mode.

Wi-Fi indicator:
Blinking slowly in white: Wait for connection
Blinking fast in white: Being connected to Wi-Fi
Normally on in white: Wi-Fi connected

③ Add devices
Open the app and create a new account, click the "+" icon in the upper right corner of the
page, and select "Robot Vacuum" from "Small Home Appliances", follow the instructions
inside the APP. Note that "AP Mode" shall be selected as its network configuration mode.

Note:
* Only the 2.4GHz band, but not the 5GHz one, is supported in the Wi-Fi connection.Please switch
to the 2.4GHz band if your Wi-Fi network is dual-band and try again.
* If the connection between your phone and robot vacuum fails, you can reset Wi-Fi again and add
it again after entering the network configuration mode.
* As version upgrade and update may be made, please follow internal guidelines in the app for
operation.

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iMap 10.0
iMap 10.0

3’

C. Area-specific Sweep (only in-app operation supported)


* Select Zone in the app and set a sweep area. The robot will sweep this area
only and return to the charging dock after sweep.

Note:
* Area-specific Sweep can only be started after a map is created.

D. Remotely Controlled Sweep (only in-app operation supported)


* Manual Remotely-Controlled Sweep is available in the app to make the robot go
to the area to be cleaned.

4.3 Select suction intensity (only in-app operation supported)


Select an sweep intensity in this app as required:
Mop
Quiet
Standard
Power
Max
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iMap 10.0
4.4 Use of mop module
① Install the charging dock on the waterproof pad (optional).

② Take out the water tank and add water.

A B C

③ Wet your mopping cloth before mopping, install the mopping cloth on
its holder, and then install the holder to the robot bottom. (In order
to ensure mopping results, the robot obstacle-crossing
performance will be reduced after the mopping cloth is put in.)

A B C

④ Select a sweep mode to start sweep, and select the amount of mopping
water (3 levels) in the app as necessary. (To prevent the robot from
wetting any of your carpets when mopping your floor, it is recommended
to place virtual wall (for no mopping) around carpet areas using the app
to protect your carpets)

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iMap 10.0
2
iMap 10.0
4.5 Map management RT R
A. Map your rooms in real time with Milagrow Real Time Terrain Recognition Technology RT2R
* Real-time mapping helps you easily understand the sweep route and environment. After
sweep, a floor plan of your rooms will be generated. Maps will be updated in real time
during each sweep to ensure normal navigation.
Generate a complete floor plan of your rooms:
a. Open room doors so that the robot generates a map of each room;
b. Remove any object that may block or jam the robot;
c. After generating maps, please do not disassemble or move the charging dock;

B. Repositioning and map regeneration


* If the location of the robot/charging dock is adjusted or the surrounding environment
changes significantly, the rbot will try repositioning and may regenerate a map to
adapt to the surrounding environment. Details are as follows:
a. If repositioning is successful, the robot will resume sweep;
b. If repositioning fails, the robot will regenerate a map to ensure normal navigation
for new sweep;
c. If repositioning fails and virtual boundary information (restricted area) is available in
the original map, the robot will not start a new sweep to avoid crossing any
restricted area.
Note:
* Make sure that the robot always starts sweeping from the charging dock.
* Do not move the equipment frequently during sweep. Otherwise, put the robot back to its
home position.

4.6 System reset


* If the robot does not respond after pressing any button thereon, it is an option to
reset the system.
a. Ensure that the robot is not on the charging dock;
b. Press the reset button with a paper clip and the robot will shut down automatically.
c. Connect the robot to the charging dock or press and hold the key for 3 seconds
to turn it ON and system reset will be completed.

Note:
* After resetting the system, the robot may lose maps and original settings including the
virtual boundary.

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iMap 10.0
5. Maintenance
5.1 Cleaning the robot dust box and water tank
A. Open the robot top cover and remove the combination of dust box
and water tank. Remove the filter module.
A B

B. Empty the dust box. Put the dust box against a dustbin, tap the box to
knock off excess dirt.

C. Disassemble the removed filter, remove the pre-filter, foam filter and
high-performance filter, and clean filters with a cleaning brush.

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iMap 10.0
D. Press the release button of dust box to separate the dust box from the
water tank.

E. Flush the water tank, dust box and filter module thoroughly with water
as necessary (Note: Filters shall not be cleaned with hot water or
detergent).

A B C

F. After cleaning, the water tank, the dust box and the filter module shall
be thoroughly air-dried.

A B C

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iMap 10.0
G. Reassemble the air-dried water tank, dust box and filter module, and
install them back into the machine.
A B C D

5.2 Clean the main brush


A. As shown in the following figure, press down the buckle to take out the
protective cover, and take out the rolling brush upwards.
B. Clean the rolling brush with cleaning tools included in the accessories.
C. Put one end of rolling brush into the corresponding hole first.
D. Press the brush cover and fix it with the buckle.

A B C D

5.3 Clean its side brushes


Foreign matter such as hair is easily tangled in a side brush, and dirt may
attach to it. Please be sure to clean it regularly.
A. Turn over the robot and remove screws with a prober screwdriver.
B. Remove side brushes, clear them of hair or foreign matters, and decide
whether to use a wet cloth based on your personal needs.
C. Install side brushes back and tighten screws.

Note:
* It is recommended to replace side brushes every 3-6 months to ensure cleaning results.

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iMap 10.0
5.4 Clean casters
Hair or dust particles tend to be entangled around casters. Clean the them
regularly or as needed.
A. Pull up casters to take them out.
B. Clean any hair or sundries entangled around casters or in any caster
chamber.
C. Reinstall casters and push them in till they click into place.

Caster
Shaft

5.5 Clean sensors and charging electrodes


In order to ensure optimum operating conditions, please clean sensors and
charging electrode regularly, and wipe dust off them with a soft dry cloth or
sweep brush.
Anti-drop sensor

Charging electrode

Along-wall sensor

5.6 Clean the mop module


It is recommended to empty the water accumulated in the water tank, wash
the mopping cloth with water, and air dry it after using the mop module
every time to avoid mildew or peculiar smell.

A B C D

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iMap 10.0
6.Basic Parameters

Robot specifications Accessories specifications


Battery voltage 14.4V Power adapter
Input Power Supply 24 V 1A Output Voltage 24 V
Power Consumption 50 W Output Current 1A
Battery Lithium battery Charging dock
Battery capacity 5200mAh Input Voltage 24 V
Dust bin capacity 0.45L Watertank 0.5L
Working time 200 minutes

Milagrow reserves the right to make any technical or design changes to the product due to
continuous product improvement needs. without prior information.
The right of final interpretation belongs to our company.

■ Names and contents of harmful substances in the product

Harmful Substances

Component Name Hexavalent Polybrominated Polybrominated


Lead Mercury Cadmium
chromium biphenyl diphenyl ethers
(Pb) (Hg) (Cd)
(Cr (VI)) (PBB) (PBDE)
Shell component 〇 〇 〇 〇 〇 〇
Internal plastic parts 〇 〇 〇 〇 〇 〇
Metal parts X 〇 〇 〇 〇 〇
Electrical components and
X 〇 X 〇 〇 〇
control components
Dry batteries X 〇 〇 〇 〇 〇
Rechargeable batteries X 〇 〇 〇 〇 〇
This form is prepared in accordance with the provisions of SJ/T 11364.
〇: It indicates that the contents of the hazardous substance in all homogeneous materials of this part
are below the required limit specified in GB/T 26572.
X: It indicates that the content of the hazardous substance in at least one of the homogeneous mate
rials of this part exceeds the required limit specified in GB/T 26572.
(All parts marked with “X” in the form are in conformity to the EU RoHS Directive, or cannot be
replaced by hazardous substances due to global technological development limits.)
(This form indicates that these hazardous substances exist in our company’s products, but not all of
the products included in the package contain all of the above parts.)

The service life of the dry batteries used with the product is 3 years.

The service life of the rechargeable battery used with the product is 5 years.

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iMap 10.0
7.Common Faults
7.1 Voice prompts
When the robot fails, the red indicator on the robot will blink and relevant voice
prompts will be heard. Follow the voice prompts to resolve your problem.

Voice Prompts Solution


The collision bumper is stuck. Please tap repeatedly to
Error 1: Collision bumper
remove foreign matters. If there is no foreign matter,
is stuck, please check.
please relocate it and then start it.

Error 2: A wheel is stuck.


Please check whether any If any wheel is stuck, please check whether any foreign
foreign matter is stuck in matter is stuck in the wheel, or move it to near its home
the wheel, or move it to position to start it.
near its home position to
start it.

Error 3: A side brush is The side brush may be entangled with foreign matters.
stuck, please check. Please clean and restart it.

Error 4: The rolling brush The rolling brush may be entangled with foreign matters.
is stuck. Please remove and Please remove and clean it, its connections, its cover
clean it. and the suction inlet.

Error 5: The machine is


trapped. Please clear The machine is trapped. Please clear obstacles around.
obstacles around.

Error 6: The machine is The machine may be suspended. Please relocate it and
trapped. Please move it start. If the anti-drop sensor is too dirty, it may also
near its home position to cause the fault. Please wipe the anti-drop sensor to
start it. eliminate the fault.
Error 7: A wheel is
suspended. Please move it A wheel is suspended. Please move it to near its home
to near its home position position to start it.
to start it.

Error 8: The power is too


low, and the system is The power is too low, and the system is about to shut
about to shut down automat- down automatically. Please charge it.
ically. Please charge it.

Error 9: Virtual magnetic The machine is too close to magnetic stripes in a virtual
stripe detected. Please wall or strong magnetic field during starting. Please
relocate it to start. relocate it to start.

Error 11: The recharge


sensor is blocked. Please The recharge sensor is covered by dust. Please wipe it.
wipe it.

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iMap 10.0
Voice Prompts Solution
Error 12: The right along-
wall sensor is blocked. The right along-wall sensor is blocked. Please wipe it.
Please wipe it.

Error 13: The machine is


tilted. Please put the The machine is tilted during startup. Please put the
machine on the horizontal machine on the horizontal ground to start.
ground to start.

Error 14: Please install Please install the dust box and filters back, and make
the dust box and filters sure that filters and the dust box are installed in
back. place. Then please restart the machine.

Error 17: Restricted area


The robot is too close to a restricted area during
detected. Please relocate
starting. Please relocate it to start.
it to start.

Error 18: The laser cover The pressure sensor for laser cover is pressed or stuck.
is stuck. Please check. Please relocate it to start.

Error 19: The laser sensor


The laser distance sensor is stuck by foreign matter.
is stuck or twisted, please
Please clear it.
check.

The laser distance sensor is blocked, please clear the


Error 20: The laser sensor blocking. Too spacious environment and multi-reflection
may be blocked, please environment such as metal mirrors also affect the normal
check. operation of a laser distance sensor. Please relocate it
to art.

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iMap 10.0
Voice Prompts Solution
Please open the battery compartment, check whether the
battery is properly connected, and try to restart the
Error S1: Battery abnormal. robot.
Please consult the The battery temperature is too high or too low. Please
instructions or APP. wait for the battery temperature to be normal (0℃~40℃
/32°F~104°F) before use.
If the error persists, please contact our Service
Department.

Please check whether any foreign matter is stuck in a


Error S2: Wheel module
wheel and try to restart the machine.
abnormal. Please consult
If the error persists, please contact our Service
the instructions or APP.
Department.

Please check whether any foreign matter is stuck in a


Error S3: Side brush module
side brush and try to restart the machine.
abnormal. Please consult
If the error persists, please contact our Service
the instructions or APP.
Department.

Please check whether any foreign matter is stuck in the


Error S4: Fan abnormal. fan and try to restart the machine.
Please consult the Please clean the dust box and filters and try to restart
instructions or APP. the machine.
If the error persists, please contact our Service
Department.

Please remove and clean it, its connections, its cover


Error S5: Rolling brush and the suction inlet. Please try to restart the machine
abnormal. Please consult after cleaning.
the instructions or APP. If the error persists, please contact our Service
Department.

Please clean the water tank, water pump connections on


the tank and water pump connections on the machine, the
Error S6: Water pump water outlet at the machine bottom, and check the mop
abnormal. Please consult module. Please try to restart the machine with all
the instructions or APP. modules installed back after cleaning.
If the error persists, please contact our Service
Department.

Error S7: Laser sensor Please check the laser sensor for foreign matter and try
abnormal. Please consult to restart the machgine after cleaning.
the instructions or APP. If the error persists, please contact our Service
Department.

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iMap 10.0
7.2 Troubleshooting
When any abnormality occurs to the robot in operation, the power indicator will
blink fast in red and voice prompt will be provided. Please consult the following
table for troubleshooting.

Fault Solution
Make sure the robot is connected to power supply.
Cannot start the robot Make sure the battery is fully charged.
If the problem persists, please reset the machine (see the
"Operating Instructions > System Reset" section herein).

Check whether the robot is stuck or blocked by obstacles.


The robot suddenly
stops working. Check whether the battery is too low.
If the problem persists, please shut it down, wait for 3 seconds,
and then restart it.

Make sure the robot has been powered on.


Set the time and schedule the time for automatic sweep
Cannot make a sweep with the app.
schedule Make sure the schedule time has been set correctly.
Check whether the robot power is too low to start sweep.
The machine will not start any scheduled sweep when the task
is being performed.

Check the suction inlet for any obstruction.


Empty the dust box.
Suction too weak Clean filters with water.
Check whether filters are wet due to water or other liquids on
the floor. Let filters dry naturally thoroughly before use.

Check whether the indicator on the charging dock is on (when


the machine is not on the charging dock). If not, please contact
our service center for repair or replacement of the charging
Cannot charge the machine dock.
Check whether the indicator on the charging dock is off and the
indicator on the machine is flashing during charging.
Wipe dust off charging electrodes with dry cloth.

Clear the charging dock of objects within 0.5m on the left and
right sides and within 1.5m ahead.
Make sure that the machine starts sweep from the charging
dock without abnormal movement.
The machine cannot return When the machine is near the charging dock, it can return
to the charging dock. faster. But if the charging dock is located far away, the
machine will need more time to return. Please wait during
its return.
Clean charging electrodes.

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iMap 10.0
Fault Solution
Clean the rolling brush.
The rolling brush does
not rotate Check whether the rolling brush and the brush cover are
installed correctly.

Abnormal action or sweep Carefully clean the sensor with dry cloth.
route of the machine Restart the machine.

Make sure there is enough water in the water tank.


No water released during Check whether the mop module is installed correctly. Upon
mopping correct installation, you will hear related voice prompt.
Check whether the water outlet is blocked.

The machine cannot Ensure that your Wi-Fi router supports 2.4GHz and 802.11
connect to your Wi-Fi b/g/n bands as this equipment does not support 5GHz bands.
network. For more details, For more details, please refer to the "Faults
in Wi-Fi Connection" section herein.

Note:
Please contact our customer service promptly if any fault cannot be eliminated with the above
measures.

7.3 Faults in Wi-Fi connection


If you fail to control the machine with your smartphone, please try the following
solutions. If the problem persists, please contact our customer service.

Wi-Fi Status
Cause Solution
Indicator
The machine has been Check whether your router is connected to the
White indicator connected to the router, network.
normally on but cannot connect to Contact your network operator to find out if any
the network. network connection problem exists.

Check whether the network name and password


have changed.
The machine cannot
Flashing rapidly Reset Wi-Fi connections if necessary. Please
connect to your wireless
in white refer to the "Operating Instructions > Reset
router.
Wi-Fi Connection" section herein.

Establish Wi-Fi connection with the


machine. Please refer to the "Machine
Control with App" section in the
Your Wi-Fi connection has
Flashing slowly manual.
been reset or not yet set
in white Reset Wi-Fi connections if necessary. Please
previously.
refer to the "Operating Instructions > Reset
Wi-Fi Connection" section herein.

Make sure the machine has been


The machine is powered off. powered on.
Off
The machine power is low. Charge the machine with the charging
dock.

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iMap 10.0
Note:
* Before setting up Wi-Fi, ensure that the machine and your Wi-Fi network meet the following
requirements.
Wi-Fi setup requirements:

A. Machine:
* Machine fully charged.

* Wi-Fi status indicator white and flashing slowly.

B. Wi-Fi network:
* Use the correct wireless network password.

* Do not use any VPN (Virtual Private Network) or proxy server.

* Your Wi-Fi router supports 802.11b/g/n and IPv4 protocols.

* The band of your router is 2.4GHz or use a dual-band router supporting 2.4GHz band.
The machine does not support the 5GHz band.
* If the machine cannot connect in the 2.4/5GHz dual-band Wi-Fi network, please switch
to the 2.4GHz network for Wi-Fi settings. After setting is completed, you can switch
it back.

* When connecting to a hidden network, be sure to enter the correct network name ---
SSID (case sensitive) and connect to a 2.4GHz wireless network.
* When using a wireless extender/repeater, be sure that the network name (SSID) and
password are the same as the main network.

* Set the firewall and ports of Wi-Fi router to allow machine to connect with the app
server.

Network security requirements:

* WPA and WPA2 networks encrypted with TKIP, PSK, AES/CCMP.

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iMap 10.0
Warranty Card II
User Name

(II) Settlement form of the


Address

warranty provider
Tel.
Postal code
Product model
Purchase date
Invoice number
Warranty period

Product warranty description:


1. From the date of the user’s purchase of this product, the warranty period is one year for the host machine, and six
months for the adapter, rechargeable batteries and other accessories.
2. After receiving the product repair request, the -after sales service staff will solve the problem within 15 working days.
3. The user can learn about relevant technical problems t hrough the user manual of the product or- the after sales
service hotline, and get a clear solution.
Hotline: 400-788-228
4. When a performance failure occurs during the user’s normal use, our company promises to provide the above
warranty services unless otherwise stipulated by the applicable laws, rules and regulations of the state.
5. During the warranty period, paid maintenance services will be provided under any of the following circumstances:
(1) Damage caused by man made factors or irresistible natural phenomena;
(2) Failure or damage caused by improper operation of the user;
(3) Malfunction or damage due to the user’s disassembly or alteration without authorization.

Warranty Card 1
User name

warranty certificate, which will


(I) To be kept by the user as
Address

not be reissued if lost


Tel.
Postal code
Product model
Purchase date
Invoice number
Warranty period
Date Repairman Maintenance record

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