Cisco Channel Partner Registration - Guide

Cisco Channel Partner
Registration User Guide

Overview of the Getting Started Complete the Agree to Terms Use the New Renewing Your Contacting Partner
Partner Registration Diversity and Conditions Partner Inside Track Registered Partner Support
Process Questionnaire Status
About this User Guide Table of Contents

This user guide includes an overview of general Chapter 1: Overview of the Partner Registration Process
processes and instructions for how to register your Requirements to Become a Cisco Registered Partner
company as a Cisco® Channel Partner. It also includes Resources
detailed information about submitting an application.
Chapter 2: Getting Started
Logging In
Select a Business Model
Confirm Company Information
Chapter 3: Complete the Diversity Questionnaire

(for U.S. partners only)
Chapter 4: Agree to Terms and Conditions of the

Indirect Channel Partner
Chapter 5: Use the New Partner Inside Track
Chapter 6: Renewing Your Registered Partner Status
Chapter 7: Contacting Partner Support
© 2011 Cisco Systems, Inc. All rights reserved. Cisco Confidential. For Partner Use Only. < Previous Next > 2
1 Overview of the Partner • You must have at least one employee in the country
with a Cisco.com ID (CCOID)
1.2 Resources
Registration Process • You must agree to the terms and conditions of the
User Guide: Provides detailed instructions about how
to use the Partner Registration tool to register your
Indirect Channel Partner Agreement (ICPA)
company as a Cisco Registered Partner.
The Partner Registration process enables a company
to become a Cisco Registered Partner—the first step To begin the registration process, login to the Partner
FAQs: Lists frequently asked questions and answers to
to reaping the rewards offered by the Cisco Channel Registration tool. As part of the registration process,
help navigate through the registration process.
Partner Program. The award-winning Cisco Channel companies that do not have a direct purchasing
Partner Program offers you the solutions, training, tools relationship with Cisco will be required to review and Support: Contact Partner Relationship Team for
and support you need to help satisfy your customers and agree with the terms and conditions of the Indirect questions or concerns about the tool or process.
set your company apart from the competition. Channel Partner Agreement (ICPA). Only one person
per company (for each country) can agree to the terms
and conditions, and submit an application. Status as a
1.1 Requirements to Become a Cisco registered partner is valid for 12 months and must be
renewed annually.
Registered Partner
To become a Cisco Registered Partner, you must register Direct competitors of Cisco Systems will not be granted
your company in each country in which you practice Cisco Specialized Partner or Cisco Certified Partner status
business: pursuant to the Worldwide Channel Partner Program.
Direct competitors may become a Cisco Registered
• You must be either a reseller or non-reseller Partner only. Any entity that is owned or controlled
who provides professional services related to by a direct competitor may not participate as a Cisco
Cisco products Specialized Partner or Cisco Certified Partner. Ownership
or control is defined as 51% or more.
• You must have a verifiable physical address in
the country
2 Getting Started
2.1 Logging In
You must have a Cisco.com user ID (CCOID) and
password to register your company as a Cisco Partner. If
you do not have a CCOID, register for one here. You will
receive an email confirming your registration.
Compatible browsers: Best viewed in (Internet Explorer

6.0 & 7.0, Firefox 2.0 or above).
1. Start—Ensure that your company is a reseller or

provides professional services related to Cisco products.
The person submitting the application must also
be authorized to sign legally binding documents for
your company.
2. Confirm—Verify your company’s information and

your personal information. Accurate information makes
it easier for Cisco to contact you and ensures your
company information displays correctly in the Partner
Locator tool.
3. Agree—Review the terms and conditions of the Cisco

Indirect Channel Partner Agreement (ICPA) and agree to
them on behalf of your company.
4. Launch—Finalize your application and browse

through the tools and training available to registered
Cisco Partners.
Information Required: 2.2 Select a Business Model

• Business Address
The next step is to provide your company’s intended model. If your company does not fit one of the business
• Contact Information
business model with Cisco. Please respond “Yes” to the model types, you may not be eligible to apply to the
• Companies doing business in the United States question that best describes your company’s business Cisco Channel Partner Program.
and Canada: Federal Tax Identification Number or
VATIN Number (optional, enables faster approval of
application).
• Companies doing business in the European Union:
A Value-Added Tax Identification Number (VATIN) is
a unique identifier of a business entity used in the
European Union for taxation purposes.
If you do not have a Cisco.com User ID, click Get your

ID here.
To register your company for the first time, click Register

my company.
2.3 Confirm Company Information To search for a company
This section describes how to search for your company

in the Cisco Channel Partner Database for new and
current Channel Partners.
New Company Search

Your company may already be registered in our Channel
Partner Database. Search for your company by partner
name and country, and/or by company address. If your
search is not successful after several attempts, it is likely
that your company has not been registered with the
Cisco Channel Partner Program and you will be directed
to create a company profile.
You can also search by DUNS number. A Dun &

Bradstreet (D&B®) D-U-N-S® Number is a unique nine-
digit number recognized as the universal standard for
identifying and keeping track of more than 100 million
businesses worldwide. Check the www.dnb.com site for
your company’s D-U-N-S® Number.
Company Found After Search

If a match is found, the system will display a list of
companies that closely match the information you
provided in your search criteria.
1. Click on the radio button next to your company. Click

on “Continue”.
2. If your company is already registered, you will need
to Associate Yourself with Your Company through the
Partner Self Service tool.
3. If your company is displayed, but the information is
wrong, select “My Company is not in the above list”
and click “Continue”.
4. If your company is not listed, Click “Continue with
registration” to register your company.
Company Not Found After Search

If no matches are produced, you will receive the
following message confirming that no matches
were found.
Search Again
Try alternate searches. For example, if a search on an
abbreviation does not produce any results, try your
search with the expanded company name.
1. Select the “Search Again” button to perform

another search.
2. If you are still unable to find your company, click
on “Continue”. This will allow you to create a new
company demographic profile.
Confirm
Accurate information makes it easier to identify your
company and communicate with you. Please review and
confirm your contact and business information, make any
changes and then choose Continue when you are ready
to proceed.
If you must stop the process temporarily, use Save for

Later and your registration will be saved for 3 months.
When you are ready to proceed, choose Continue.
3 Complete the
Diversity Questionnaire
(for U.S. partners only)
We believe a diverse, multicultural supply chain is a
source of innovation and is good for business. In many
countries, governments are focusing on supplier diversity
and requiring it of businesses. For example, in the United
States, a company that provides products and services
to government organizations or public utilities must
demonstrate its efforts to reach out to diverse suppliers,
including:
• Small businesses
• Veteran-owned small businesses
• Service-disabled or disabled veteran-owned
small businesses
• Small, disadvantaged businesses, women- or
minority-owned small businesses, or enterprises
Please complete the Diversity Questionnaire; this is

required for US partners only. This improves customer
satisfaction by allowing the customer to get the Cisco
products and services they need and still be able to
count the expenditure as diverse.
4 Agree to Terms and

Conditions of the Indirect
Channel Partner Agreement
Review and agree to the terms and conditions of the
Indirect Channel Partner Agreement (ICPA). You must
have the authority to sign legally binding documents for
your company. If you are not sure you have this authority,
check with your manager. Without signature authority,
you cannot register your company as a Cisco partner.
Review the legal agreement between Cisco and your

Company which is valid for one year. All indirect partners
must sign this agreement.
Select a Language from the Choose ICPA Language

drop down to read the Indirect Channel Partner
Agreement in another language
You can also download the pdf copy of the ICPA.
If you are a Linksys partner, make sure to select the

Linksys Partner Connection Program. This helps
integrate Linksys partners.
To agree to the terms and conditions of the Indirect

Channel Partner Agreement:
1. Enter your full name
2. Check the radio button to the left of “I agree to these
terms and conditions”
3. Select Submit.
Declining the Terms and Conditions of

the Indirect Channel Partner Agreement
Cisco encourages new partners to sign the Indirect
Channel Partner Agreement to quickly access Partner
Central and to become visible to customers. Various
legal terms and clauses including the date of agreement
& partners’ involvement are briefly explained in the
agreement. If you select “I DO NOT agree to these terms
and conditions” of the ICPA, your application cannot
be processed at this time. If you think you need more
information, browse through the FAQs, and/or open a
support case or call customer service.
At this point you can:
• Click Go back, review the terms and conditions and

check “I agree to these terms and conditions.”
• Click Go back, and select Save for Later; your
registration will be saved for three months.
• Cancel your registration. By doing so, all information
you have entered to this point will be discarded.
5 Use the New Partner

Inside Track
You have completed the Partner registration process.
You are now a Cisco Registered Partner, however,
it might take 24 hours for activation (information
propagates to all servers across Cisco). Visit the New
Partner Inside Track page to quickly and easily discover
the Cisco tools and applications that can help you
maximize opportunities.
Track Your Company’s Application

Cisco may need to review your company’s application
and will do so within 5-10 business days of your
submission date. Once your application is processed,
Cisco will send you an e-mail message notifying you
that your company has either been approved or denied
as a Cisco Registered Partner. Please log in again to
the Partner Registration home page to review your
application status.
If your company is approved, your application status is

set to approve and now you can sign the Agreement.
Once you sign the agreement, an e-mail will be sent
to you outlining the Cisco Registered Partner benefits
and your responsibility as Partner Administrator for
your company.
6 Renewing Your Registered

Partner Status
Cisco Registered Partner agreements are valid for 12
months and may be renewed 90 days before expiration
of the ICPA by anyone authorized to sign legally binding
agreements for your company. (The original applicant
does not need to manage the renewal process.)
To renew your Partner agreement, log on to the Partner

Registration tool with your Cisco user ID and password,
then choose the “Renew my Registration” option.
You must accept the current ICPA by your anniversary

date. You have a 10-day grace period after your expiry
date in which to agree to the ICPA and renew your
Registered Partner status. If you do not renew your
Registered Partner status by the end of the 10-day
grace period:
• Your status as a Cisco Registered Partner is terminated

• All associated employees lose their partner-level
access to Cisco.com
• Your company is no longer eligible to participate in
the Cisco Channel Partner Program
• You must reapply to become a Cisco Registered
Partner and agree to the ICPA for all country locations
• Your company listing will be removed from the
Partner locator
7 Contacting Partner Support

The Partner Relationship Team provides Cisco Channel
Partners a starting point to find a wealth of information
applicable to their specific needs. If you have questions
or concerns about the Partner Registration tool or
process, click on Partner Support. Partner Support
allows you to search for frequently asked questions,
open a support case, and track your support history. If
you are not able to find your question in our knowledge
database, you may open a support case. A partner
support representative will provide a timely response to
your inquiry.
Americas Headquarters Asia Pacific Headquarters Europe Headquarters

Cisco Systems, Inc. Cisco Systems (USA) Pte. Ltd. Cisco Systems International BV Amsterdam,
San Jose, CA Singapore The Netherlands
Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices.
Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third-party trademarks mentioned
are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R) C96-692637-00 11/11
© 2011 Cisco Systems, Inc. All rights reserved. < Previous Next > 17

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Cisco Channel Partner

Registration User Guide

About this User Guide Table of Contents

Chapter 3: Complete the Diversity Questionnaire

Chapter 4: Agree to Terms and Conditions of the

Chapter 5: Use the New Partner Inside Track

Chapter 6: Renewing Your Registered Partner Status

Chapter 7: Contacting Partner Support

Compatible browsers: Best viewed in (Internet Explorer

1. Start—Ensure that your company is a reseller or

2. Confirm—Verify your company’s information and

3. Agree—Review the terms and conditions of the Cisco

4. Launch—Finalize your application and browse

Information Required: 2.2 Select a Business Model

If you do not have a Cisco.com User ID, click Get your

To register your company for the first time, click Register

2.3 Confirm Company Information To search for a company

This section describes how to search for your company

New Company Search

You can also search by DUNS number. A Dun &

Company Found After Search

1. Click on the radio button next to your company. Click

Company Not Found After Search

1. Select the “Search Again” button to perform

If you must stop the process temporarily, use Save for

Please complete the Diversity Questionnaire; this is

4 Agree to Terms and

Review the legal agreement between Cisco and your

Select a Language from the Choose ICPA Language

You can also download the pdf copy of the ICPA.

If you are a Linksys partner, make sure to select the

To agree to the terms and conditions of the Indirect

Declining the Terms and Conditions of

At this point you can:

• Click Go back, review the terms and conditions and

5 Use the New Partner

Track Your Company’s Application

If your company is approved, your application status is

6 Renewing Your Registered

To renew your Partner agreement, log on to the Partner

You must accept the current ICPA by your anniversary

• Your status as a Cisco Registered Partner is terminated

7 Contacting Partner Support

Americas Headquarters Asia Pacific Headquarters Europe Headquarters

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