Vishal Prajapati CV

RESUME
Seeking Profession and looking for more challenging and responsible role where my
knowledge and skills can be enhancing and utilize that will provide opportunity for personal
and Professional Growth
 Professional Experience :-
 Worked with Travel Retail Services Private Limited (Relay): -

 Organization - Retail Store of Books, FMCG, Electronics, Cosmetics, Travel Accessories, Confectionary,
Travel care products etc
 Mumbai International Airport (T2) Duration: 15 feb 2018 to 7 March 2020.
 Designation: Customer Service Executive
 Job Profile: -
 Greeting and receiving customers in a welcoming and Professionally Manner.

 Directing customers by escorting them to Racks and counters.
 Serves customers by helping them to select best product.
 Effective & attractive visual merchandising of products.
 Working actively on achieving Daily, weekly & Monthly sales target.
 Responsible for overseeing the entire store operation.
 Responsible for proper scrutiny cash, card & Vouchers received from Customers.
 Filling out Customer Invoices, Discount vouchers & Credit Notes.
 Listening to Customer and matching the customer’s needs with products on sale
 Responsibility for Security and cleanliness of the store
 Creating & Maintaining Team Relationship
 Handling store of 1500 SQFT
 Professional Experience :-
 Worked with Godrej nature basket: DR Annie Besant Road, worli

 Duration July 2020 to 5 December 2021
 Designation: Customer Relationship Executive
 Organization: FMCG store of Confectionary, Grocery, fruits and vegetable, meat, dairy products, bakery
products, frozen products etc.
 Job profile
 Checking goods prior to sale to ensure they are in working order and fit for sale.
 Ensuring all stock is clearly and correctly placed & priced.
 Responding to customer feedback and passing on any suggestions to senior managers.
 Responsible for not only assisting the customer with the selection of products, but also involved in the
day to day running of the store in areas such as processing payments, meeting sales targets and
maintaining stock levels.
 Responsible for store representation and product availability.
 Responsible for all the products like fruits and vegetables, dairy products, grocery and meat products.
 To guide the customer regarding latest new product.
 To provide correct information about the new product.
 To check the expiry date of the products on weekly basis.
 Keeping Flexible attitude, quick thinking but able to think and plane
 Ensuring high level of customer’s satisfaction through excellent service
 Maintaining the outstanding store condition and visual merchandising
 Dealing with all issues that arise from customer or staff. (complaints, grievances etc.)
 Achieving the targets set and increase revenue by making product attractive.
 Having ability to identify new ideas for clients to gain sales and to promote quality
 Following up with the team leader and manager about new task.
 Responsible for staff training, Coaching, Orienting and motivating staff.
 Professional Experience
 Worked with NOBLE GROUP SA: ANGOLA (AFRICA)

 DURATION: 15 December 2021 T0 10 December
 Designation: Team Leader
 Organization: supermarket of Grocery, cold & beverages, Confectionary, crockery, cosmetics, electronics,
meat, dairy products, meat, frozen products etc.
 Job profile
 Briefing and guiding the staff on achievement of the daily/weekly/monthly sales target.
 being fashionable/well-groomed and possess updated product knowledge to ensure minimal stock loss.
 Ensuring minimal stock loss and managing stock rooms.
 Handling the Proper process of inward & Outward of Stock.
 Having creative techniques to achieve the store sales target.
 Ensuring that having the required stock levels to maximise the sale.
 Managing the daily roaster, leave and grievances of the store staff.
 Maintaining the visual merchandising standard at the stores.
 Able to arrange & display products according to company policies.
 Keeping up to date product information to the staff.
 Serving the needs of existing customer.
 Ensuring the shop floor is well organised with hygiene and cleanliness, and products are well displayed
according to the instructions of visual merchandising presentation of store and advertising displays.
 Responsible for maintaining the inventory levels at the store and controlling shrinkage as per company
standards.
 Sharing information, ideas, and suggestions with Team.
 Training the current staff according to their requirement.
 Ensuring that all the request, queries and complaint of customer responded in a timely and professional
manner
 Professional Experience
 Currently Working with petoly.in

 Mumbai Domestic Airport (T1) Duration: 12 December 2022 to till date….
 Designation: Senior sales executive
 Job profile
 Responsible for overseeing the entire store.
 Proper process of Inward & Outward of Stock
 Guiding customers by escorting them to counters.
 Serving customers by helping them to select best toy and treat for their dogs and cats.
 Listening to Customer and matching the customer’s needs with products on sale.
 Responsible for proper scrutiny cash, card and UPI payments received from Customers.
 Working actively on achieving Daily, weekly & Monthly sales target.
 Inventory Updating & Stock Replenishment
 Maintaining daily reports & Handling the counter.
Academic Qualification:
 Passed Higher Secondary School Certificate in 2017 from banisher. JR college
 Passed SSC from Kolhapur board in 2015
Additional Qualifications & Certifications

 Done course of Aviation and Retail from Aptech
Basic computer skills

E-mail, MS excel, MS Word, Internet, SAP, Go frugal and POS AND Internet Knowledge
Administration Skills
Experience with range of Counter Sales / office duties including Receiving telephones mails, fillings,
inventory, cash handling and Ordering.
Hobbies:
Travelling, Bike Riding, Meeting Different kind of people & listening Music.
(VISHAL DEVALIYA)

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RESUME

 Worked with Travel Retail Services Private Limited (Relay): -

 Greeting and receiving customers in a welcoming and Professionally Manner.

 Worked with Godrej nature basket: DR Annie Besant Road, worli

 Worked with NOBLE GROUP SA: ANGOLA (AFRICA)

 Currently Working with petoly.in

Additional Qualifications & Certifications

Basic computer skills

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