Marsha+Resume (V1)

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Marsha Messer

[email protected] • (662) 660-4093


Pharmacy Technician LinkedIn • Golden, MS 38847
Summary
Dedicated Pharmacy Technician offering proficiency in pharmacy operations, including data entry, medicine delivery, and
inventory management. Committed to promoting customer service and ensuring safety and compliance in medication
handling. Demonstrates an aptitude for accurate coupon and insurance application. Renowned for workflow optimization
resulting in enhanced operational efficiency and patient satisfaction.

Areas of Expertise
♦ Pharmacy Operations ♦ Medical Inventory Management ♦ Medication Handling & Disposal
♦ Data Entry & Management ♦ Customer Service ♦ Coupon & Insurance Application
♦ Medicine Delivery ♦ Safety & Compliance ♦ PioneerRx Pharmacy Software

Professional Experience
Square Pharmacy and Gifts, Belmont, MS May 2020 – Present
Pharmacy Technician

Spearhead data entry operations for new and refilled prescriptions. Supervise the counting, packaging, and delivery of
prescribed medicines. Control stock orders and returns. Facilitate customer interactions by answering calls and
processing refills. Monitor and handle the disposal of expired medications. Organize inventory for non-prescription
medicines. Liaise with doctors and patients for prescription refills. Ensure accurate application of coupons and insurance,
mitigating financial errors.

● Innovatively streamlined the medication ordering and return process, boosting operational efficiency.
● Augmented customer service experience by swiftly handling phone inquiries and processing refills.
● Diligently safeguarded safety and compliance by adeptly managing expired medications.

North Mississippi Medical Center Employee Pharmacy, Tupelo, MS October 2019 – April 2020
Pharmacy Technician

Regulated routine medication counts and restocking procedures, ensuring steady availability. Orchestrated orders for new
medicines while maintaining optimal inventory levels. Facilitated smooth checkout experiences by assisting other
employees. Addressed staff and patient queries via phone, ensuring clear and effective communication.

● Ingeniously upgraded the inventory management system, leading to a significant reduction in medication
shortages.
● Facilitated seamless pharmacy operations by promptly addressing phone calls and expediting checkouts.

Fred’s Pharmacy, Red Bay, AL June 2012 – October 2019


Pharmacy Technician

Directed data entry for new prescriptions and refills, ensuring accuracy. Supervised the counting and preparation of
patient medications. Responded to phone inquiries from patients and healthcare providers, fostering effective
communication. Delivered high-quality customer service, enhancing patient satisfaction.

● Amplified efficiency in prescription data entry and processing, accelerating pharmacy operations.
● Continually secured high customer satisfaction ratings, demonstrating exceptional service standards.
Additional Experience Licenses & Certifications
Part Time Rural Carrier, United States Postal Service,  Certified Pharmacy Technician (30024125), Pharmacy
Location Technician Certificate Board
 Mississippi Board of Pharmacy (PT-218180)
Education
Bachelor of Science in ?
University of North Alabama, Florence, AL

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