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    Allama Iqbal Open University Islamabad (Department of Business Administration) Warning

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    Muhammad Ahmed Farooka
    The document outlines guidelines and assignments for a course on Business Process Re-Engineering. It details two assignments: the first involves answering questions about key concepts and principles of BPR; the second requires conducting research on an organization and preparing a report and presentation on an assigned topic related to BPR. Students must follow APA formatting guidelines and the report should cover the organization's practices regarding the topic, data collection methods, SWOT analysis, conclusions, and recommendations. Presentations will be evaluated based on communication skills and understanding of concepts from the practical study and report. The course covers 9 blocks on topics like types of business processes, improving functions through BPR, principles and methodologies, and similarities and differences between BPR, TQM

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    Allama Iqbal Open University Islamabad (Department of Business Administration) Warning

    Uploaded by

    Muhammad Ahmed Farooka
    17 views6 pages
    The document outlines guidelines and assignments for a course on Business Process Re-Engineering. It details two assignments: the first involves answering questions about key concepts and principles of BPR; the second requires conducting research on an organization and preparing a report and presentation on an assigned topic related to BPR. Students must follow APA formatting guidelines and the report should cover the organization's practices regarding the topic, data collection methods, SWOT analysis, conclusions, and recommendations. Presentations will be evaluated based on communication skills and understanding of concepts from the practical study and report. The course covers 9 blocks on topics like types of business processes, improving functions through BPR, principles and methodologies, and similarities and differences between BPR, TQM

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    The document outlines guidelines and assignments for a course on Business Process Re-Engineering. It details two assignments: the first involves answering questions about key concepts and principles of BPR; the second requires conducting research on an organization and preparing a report and presentation on an assigned topic related to BPR. Students must follow APA formatting guidelines and the report should cover the organization's practices regarding the topic, data collection methods, SWOT analysis, conclusions, and recommendations. Presentations will be evaluated based on communication skills and understanding of concepts from the practical study and report. The course covers 9 blocks on topics like types of business processes, improving functions through BPR, principles and methodologies, and similarities and differences between BPR, TQM

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    17 views6 pages

    Allama Iqbal Open University Islamabad (Department of Business Administration) Warning

    Uploaded by

    Muhammad Ahmed Farooka
    The document outlines guidelines and assignments for a course on Business Process Re-Engineering. It details two assignments: the first involves answering questions about key concepts and principles of BPR; the second requires conducting research on an organization and preparing a report and presentation on an assigned topic related to BPR. Students must follow APA formatting guidelines and the report should cover the organization's practices regarding the topic, data collection methods, SWOT analysis, conclusions, and recommendations. Presentations will be evaluated based on communication skills and understanding of concepts from the practical study and report. The course covers 9 blocks on topics like types of business processes, improving functions through BPR, principles and methodologies, and similarities and differences between BPR, TQM

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    of 6

    ALLAMA IQBAL OPEN UNIVERSITY ISLAMABAD

    (Department of Business Administration)


    WARNING
    1. PLAGIARISM OR HIRING OF GHOST WRITER(S) FOR SOLVING
    THE ASSIGNMENT(S) WILL DEBAR THE STUDENT FROM AWARD
    OF DEGREE/CERTIFICATE, IF FOUND AT ANY STAGE.
    2. SUBMITTING ASSIGNMENT(S) BORROWED OR STOLEN FROM
    OTHER(S) AS ONE’S OWN WILL BE PENALIZED AS DEFINED IN
    “AIOU PLAGIARISM POLICY”.
    Business Process Re-Engineering (5016) Semester: Autumn, 2022
    Level: MSc Administrative Sciences

    GUIDELINES FOR ASSIGNMENT # 1 & 2:


    You should look upon the assignments as a test of knowledge, management skills, and
    communication skills. When you write an assignment answer, you are indicating your
    knowledge to the teacher:
     Your level of understanding of the subject;
     How clearly you think?
     How well you can reflect on your knowledge & experience?
     How well you can use your knowledge in solving problems, explaining situations,
    and describing organizations and management?
     How professional you are, and how much care and attention you give to what you do?
    To answer a question effectively, address the question directly, bring important related
    issues into the discussion, refer to sources, and indicate how principles from the course
    materials apply. You must also be able to identify important problems and implications
    arising from the answer.
    For citing references, writing bibliographies, and formatting the assignment, APA
    format should be followed. Guidelines regarding APA format is available in the
    Internship manual of MBA program (http://www.aiou.edu.pk1Downloads/manual.pdf).
    ASSIGNMENT No. 1
    (Units: 1–4)
    Total Marks: 100 Pass Marks: 50

    Q. 1 How does BPR simplify and streamline the managerial operations of the
    organizations? Discuss with examples. (20)

    Q. 2 What are the distinguish characteristics of business process? Discuss with


    examples. (20)

    Q. 3 What are the various functions of business in your view? Discuss with examples.
    (20)

    Q. 4 How does customers’ response be speeded up for quality improvement? Discuss


    with examples. (20)

    Q. 5 Discuss the history and development of business process re-engineering with


    examples. (20)

    ASSIGNMENT No. 2
    (Units: 5–9)
    Total Marks: 100 Pass Marks: 50

    This assignment is a research-oriented activity. You are required to obtain information


    from a business/commercial organization and prepare a report of about 1000 words on
    the issue allotted to you to be submitted to your teacher for evaluation.

    You are required to select one of the following issues according to the last digit of your
    roll number. For example, if your roll number is P-3427186 then you will select issue # 6
    (the last digit): -
    ISSUES:
    0. Corporate Governance
    1. Change Management
    2. Establish Targets for Improvement
    3. Customers Satisfaction
    4. Key Process Attributes of Business process
    5. Employees’ Empowerment for BPR
    6. Bench marketing for Incremental Improvement
    7. Capability Analysis
    8. Radical Redesigning of Business processes
    9. Continuous Improvements Thorough Six Sigma

    2
    The report should follow the following format:
    1. Title page
    2. Acknowledgements
    3. An abstract (one-page summary of the paper)
    4. Table of contents
    5. Introduction to the topic
    6. Practical study of the organization with respect to the topic
    7. Data collection methods
    8. SWOT analysis (strengths, weaknesses, opportunities & threats) relevant to the
    issue assigned.
    9. Conclusion (one-page brief covering important aspects of your report)
    10. Recommendations (specific recommendations relevant to the topic assigned)
    11. References (as per APA format)
    12. Annexes (if any)

    Guidelines for Assignment # 2:


     1.5-line spacing
     Use headers and subheads throughout all sections
     Organization of ideas
     Writing skills (spelling, grammar, punctuation)
     Professionalism (readability and general appearance)
     Do more than repeat the text
     Express a point of view and defend it.

    Workshops
    The workshop presentations provide students opportunity to express their communication
    skills, knowledge & understanding of concepts learned during practical study assigned in
    assignment # 2.

    You should use transparencies and any other material for effective presentation. The
    transparencies are not the presentation, but only a tool; the presentation is the combination
    of the transparencies and your speech. Workshop presentation transparencies should only
    be in typed format.

    The transparencies should follow the following format:


    1. Title page
    2. An abstract (one-page summary of the paper)
    3. Introduction to the topic
    4. Practical study of the organization with respect to the topic
    5. Data collection methods
    6. Merits, demerits, deficiencies or strengths of the organization with respect to topic
    under study
    7. Conclusion (one-page brief covering important aspects of your report)
    8. Recommendations (specific recommendations relevant to the topic assigned)

    3
    GUIDELINES FOR WORKSHOP PRESENTATION:
     Make eye contact and react to the audience. Don't read from the transparencies or
    from report, and don't look too much at the transparencies (occasional glances are
    acceptable to help in recalling the topic to cover).
     A 15-minute presentation can be practiced several times in advance, so does that until
    you are confident enough? Some people also use a mirror when rehearsing as a
    substitute for an audience.

    Weightage of theory & practical aspects in assignment # 2 & workshop presentations


    Assignment # 2 & workshop presentations are evaluated on the basis of theory & its
    applicability. The weightage of each aspect would be:

    Theory: 60%
    Applicability (practical study of the organization): 40%

    BUSINESS PROCESS RE-ENGINEERING (5016)


    Block-1: Introduction to Business Process Re-Engineering
     Business Process
     Business Process Redesign
     Business Process Re-Engineering

    Block-2: Types of Business Process


     External Process
     Management Process
     Support Processes
     Key Process Attributes

    Block-3: Business Process & Business Functions


     Areas of Improvement by BPR
     BPR Targets
     Customer Friendly: (Competitive Edge)
     Effectiveness
     Efficiency

    Block-4: The Principles of Business Re-Engineering


     Process Point of View
     Focus on End Customers
     Remove Non-Value Added Activities
     Speed up Response
     Concentrate on outputs rather than Inputs
     Give Priority to the Delivery of Value

    Block-5 Human & Organizational Point View

    4
     Business Re-Engineering Principles
     Understand
     Simplify
     Automate

    Block-6: Business Re-Engineering Tools


     Brain Storming
     Functional Analysis
     Requirements Engineering
     Configuration management
     Guidelines and Checklists for Reengineering Project Team

    Block-7: Business Re-Engineering Methodologies


     BPR Steps
     Identify Process Owners
     Assess Customer Requirements and Expectations (internal and
    external)
     Walk the processes (process mapping)
     Assess the process (capability analysis)
     Identify Best Practices — benchmarking
     Redesign the process — customer driven
     Action Plan Development
     Implementation
     Follow-up & Measurement Page 130 of 259
     Re-Evaluate, Do it again

    Block-8: Difference & Similarity between BPR and TQM


     TQM and BPR Share a Cross-Functional orientation
     TQM Focus on Incremental Change
     BPR Focus on Radical Redesign and Drastic Improvement of
    Processes

    Block-9: BPR and Six Sigma


     Opportunity Analysis
     Utilization of Root Cause Analysis

    5
    Textbooks and Readings:
    1. Business Process Re-engineering: A simple process Improvement Approach
    to Improve Business Performance (The Business Productivity Series Book-
    1) Kindle Edition by Giles Johnston (Author), Publisher: McGraw Hill,
    latest edition.

    2. Improving Business Process (Pocket Mentor) Paperback — August 1, 2010


    by Harvard Business School Press (Author), Publisher: McGraw Hill, latest
    edition.

    

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