Professional

Development
for Managers
MGMT 6350
Session 6
Case Interview
 Case Interview

What’s next

CCD - Case Interview Perspectives - Glan Chen

Deloitte - How to build a career as a Big-4 Consultant

AGENDA
MGMT 6350, pg.2
Feb 17, 2023
 Case Interviews are about knowledge and the approach.

Assess:
Case Interviews • Diagnostic skills
• Identify and prioritize important issues
• Skills • Craft a structured solution
• Styles • Analytical skills
• Frameworks • Create and follow a logical line of reasoning and analysis
• Make quick calculations intuitively
• Types • Effectively synthetize information provided in the case
• Mistakes • Consider all implications when making recommendations
• Stages • Communication skills
• How • Listen effectively
• Demonstrate a growing depth of understanding by asking
key questions
• Explain and defend ideas
• Intangibles Require:
• Perform under pressure • Analyze the situation
• Convey self confidence • Identify key business issues
• Discuss topics outside main area of expertise • Summarize findings and
takeaways
• Possess and leverage business acumen • Outline next steps
• Think creatively MGMT 6350, pg.3
Feb 17, 2023
 There are 5 styles of Case Interviews.

Case Interviews Industry Analysis

• General industry knowledge and acumen
• Skills Market Expansion
• Styles • Knowledge of market issues: barriers to entry, competitive advantages, target
• Frameworks market and pricing strategies
• Types Profitability and Pricing
• Mistakes
• Back-of-the-envelope calculations that test understanding and accuracy of simple
• Stages profitability and pricing models
• How
Investment
• Recognize which type of business analysis is appropriate for specific investment
decisions
Brain Teaser
• Logic Qs used to gauge creativity and problem-solving skills

MGMT 6350, pg.4

Feb 17, 2023
 Case Interviews use 4 main frameworks.

Case Interviews Strategy

• Porter’s 5 Forces
• Skills • SWOT Analysis
• Styles Organizational
• Frameworks • 7-S (Strategy, Structure, Systems, Style, Staff, Skills, Shared Values)
• Types Marketing
• Mistakes • 4 P’s (Price, Product, Place, Promotion)
• Stages • 3 C’s (Company, Competitors, Customers)
• How
Profitability
• Profit = Revenue – Cost
• Revenue = Price x Quantity
• Cost = Fixed Costs + Variable Costs

MGMT 6350, pg.5

Feb 17, 2023
 There are 3 types of Case Interviews.
The Calculation Case (Brain Teasers and Profitability & Pricing)
Case Interviews • Quickly make calculations (complex)
• Logically approach problems
• Make reasonable assumptions
• Skills • Basic logic, fast calculations
• Styles The Problem Case (Market Expansion and Investment)
• Frameworks • Identify the core issues
• Types • Demonstrate an analytical thought process
• Mistakes • Set a course of action
• Complete the above in an organized manner and tie-constrained environment
• Stages • General business knowledge
• How • Understand contemporary business trends
• Ability to process and manage data from an unfamiliar industry
• Frameworks: 7-S, 4Ps, 3Cs, and Porter
The Probing Case (Market Expansion, Investment, Profitability & Pricing,
Industry Analysis)
• About listening carefully and building rapport with a client
• Utilize an evolving line of questioning to create an in-depth understanding
• Identify verbal and non-verbal cues from the interviewer
• Any Framework can apply MGMT 6350, pg.6
Feb 17, 2023
 A common mistake in Case Interviews is not to ask enough questions.

Case Interviews Common mistakes:

• Jumping into an answer too quickly
• Skills • Making assumptions without clarifying with the interviewer
• Styles
• Frameworks • Focusing on the right answer instead of the right approach
• Types • Selecting an inappropriate framework or relaying too heavily on it
• Mistakes • Appearing frustrated
• Stages
• How
• Lacking confidence
• Attend unprepared

• SO

• Prepare, prepare, prepare….

MGMT 6350, pg.7
Feb 17, 2023
 To succeed in Case Interviews, you need a lot of practice!
For a consulting job, you need to be at Stage 3 or 4!
Case Interviews
Unconscious Conscious Conscious Unconscious
Incompetence Incompetence Competence Competence
• Skills
• Styles
You're good at
• Frameworks You're good at cases, and it's as
• Types You stink at cases, but you automatic as
• Mistakes You stink at cases, and you must remember
cases and have breathing
• Stages now know you all the steps
no idea you stink stink
• How so bad

MGMT 6350, pg.8

Feb 17, 2023
 How do you practice?

Case Interviews Individual practice

• Skills McKinsey Case Interview Example (29min):
https://www.youtube.com/watch?v=orsNS3YG_KE
• Styles
• Frameworks
Bain Full Case Interview Example (50min):
• Types https://www.youtube.com/watch?v=jL0DzzPLsa4
• Mistakes
• Stages https://igotanoffer.com/blogs/mckinsey-case-interview-blog/case-interview
• How
Coached practice Center for Career Design

MGMT 6350, pg.9

Feb 17, 2023
 How do you practice?

Case Interviews Structured practice Case Analysis Club

• Skills •Shivoy Malhotra – President

• Styles •Ankita Tiwari – Vice President
• Frameworks •Amoli Kar – Director of Alumni and Corporate Relations
• Types •Niyati Choudhary - Associate Director of Alumni and Corporate Relations
•Jigar Hiran – Associate Director of Alumni and Corporate Relations
• Mistakes
•Dinker Gulati – Director of Technology and Operations
• Stages •Shashanker Das – Associate Director of Technology and Operations
• How •Tushar Suri - Associate Director of Technology and Operations
•Ankit Singh – Director of Case Preparations
•Kunj Shah – Associate Director of Case Preparations
•Apee Regmi - Associate Director of Case Preparations
•Nikhil Bane – Director of Marketing and communications
•Shamreen Adrita – Associate Director of Marketing and communications
•Ashi Bhargava - Associate Director of Marketing and communications
•Prabhat Sanduja – Director of Finance
•Bilal Khan – Associate Director of Finance MGMT 6350, pg.10
Feb 17, 2023
 What’s next

Read Canvas for full homework

Extract:

Assignment due before next session:

•Research the Speaker for next session : Don Romano, President and CEO, Hyundai Canada and Genesis Canada
•Volunteer (2 students) to welcome and introduce the Speaker
•Prepare 1 question for the Speaker (each student)

Watch before next session:

1.Duarte, N. (2012, December 11). Create Slides People Will Remember. HBR.
https://hbr.org/video/2235534274001/create-slides-people-will-remember.

My contacts:
Email: [email protected]
Cell: 416 843 7702 (WhatsApp)

MGMT 6350, pg.11

Feb 17, 2023
 Volunteers

March 3: Don Romano, President and CEO, Hyundai Canada and Genesis Canada

March 17: Jean Cloutier, VP International Operations, Fairfax Financial Holdings

March 31: Greg Taylor, Co-Founder and CEO, Steam Whistle Brewing

April 10: Kate Jamieson, SVP Legal, Herschel Supply Company

· Bijoya Chakraborty
· Pichien Hu

MGMT 6350, pg.12

Feb 17, 2023
 Q: Tell me about yourself – Elevator Pitch

EXERCISE
Interview
Definition: a brief, engaging, intro into who you are and what you are
• Purpose offering; specific, targeted, interesting; talk about your interests and your
• Confidence career goals; good energy and conversational style, no jargon/buzzwords,
• Factors not too technical
• Types
• Story What it is NOT: your resume, list of skills/strengths, sales/job pitch
• Before, during, after
• Follow up Duration: 30-60 sec
• What to avoid
• Process Useful for: networking, interview (tell me about yourself)
• Preparation worksheet
• Examples of Qs Styles: Storytelling technique, WOW statement (start with your passion), SIR
(Situation, Impact, Response)

MGMT 6350, pg.13

February 10, 2023
CCD Case Interview Perspectives - Glan Chen

Glan Chen, IMBA2010

Industry Advisor - Consulting
Center for Career Design
Email: [email protected]
Office phone Number: 416-736-2100 Ext. 77955

MGMT 6350, pg.14

Feb 17, 2023
BREAK
 17th Feb 01:15-02:30
Maulik Shah
Partner
M&A Transaction Services
FA Consumer Business Industry Leader Topic Today
Deloitte LLP

How to build a career as a Big-4

Angshuman Gogoi Consultant in a period of economic
Senior Manager
M&A Advisory -Transaction Services
uncertainty and views on changing
Deloitte LLP
market dynamics.
Smriti Jain
Senior Manager
Valuation Advisory
Deloitte LLP