Negotiation-Mediation Score Sheets

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ANNEXURE 'B': SCORE SHEET

For Client-Counsel (Individual Basis)

SI.No. Particulars A B C D E

THE INTERESTS (25 Points)


a Opening Statements (conveying one's perspective and interests)
b. Advancement of own interest during the competition.
c. Division of Roles and Responsibilities between Client and Counsel
d. Gathering of Information from other party.
e. Efforts to Collaborate with other party.
Total

NEGOTIATOR'S SKILLS (25 Points)


a Effective Preparation
b. Creating an atmosphere for joint and private session
c. Skills to understand other party's interest
d. Use of Neutral Body Language and Behavior
e. Effective Use of Joint Session
Total

COMMUNICATION SKILLS (25 Points)


a Appropriate and Useful Opening Statements
b. Acknowledgement of Interest, feelings and views.
c. Neutral Language
d. Highlighting the Key Points of Discussion
e. Diffusing Conicts
Total

EFFECTIVE PROBLEM-SOLVING SKILLS (25 Points)


a Asking Appropriate and Timely Questions for Clarifications
b. Assisting other party to separate interest from positions.
c. Focusing on Matter-Dispute and linking to the interest of the parties.
d. Creating Innovative Options
e. Reality-Check
Total

16.
MEDIATION SESSION (25 Points)
a Overall Effective Use of Mediation Process
Monitoring Progress and demonstrating exibility in adjusting process
b.
to the needs and Circumstances.
Demonstrating Effective-use of Procedural options and process to
c.
help reach optimal outcomes.

Supporting Mediation Process by Facts Summarization, Identifying


d.
Key Information, interests, opportunities and impediments.

Taking active steps to prevent Mediation from stalling down and


e.
encouraging Resolution Process.

Total

Minus Penalty (if any)

Grand Total

Scoring Scale:
(A) Between 1 to 5 (B) Between 5 to 10 (C) Between 10 to15
(D) Between 15 to 20 (E) Between 20 to 25

17.
For Mediator (Individual)
SI.No. Particulars A B C D E

OPENING REMARKS & COMMUNICATION SKILLS (25 Points)


a Effective preparation
b. Creating an atmosphere of trust & setting the mood for the first conference
c. Delivering an effective opening statement - explaining process and principles
d. Use of open and neutral body language and behavior
e. Confirming neutrality, authority and voluntariness
Total

QUALITIES OF A GOOD MEDIATOR (25 Points)


a Setting guidelines and creating an Agenda for the session
b. Identifying and acknowledging interests, views and feelings
c. Employing neutral language consistently
d. Summarizing, reframing and confirming when needed
e. Putting off fires at the table
Total

EFFECTIVE USE OF CAUCUS AND HANDLING IMPASS (25 Points)


a Asking timely and appropriate close ended / open ended questions
b. Assisting the parties to separate interests from positions
c. Reality check / Fact check with parties
d. Encouraging creative options to resolve conict
e. Timing and reason for calling for a Caucus
Total

MEDIATION SESSION (25 Points)


a Maintaining decorum and holding control of the mediation process
Monitoring progress and demonstrating exibility in adjusting process
b.
to the circumstances and needs
Ability to extract confidential information from parties with aim to take
c.
the negotiation forward

Supporting mediation process by summarizing facts, identifying key


d.
information, interests, opportunities and impediments

Taking active steps to prevent the mediation from stalling and to


e.
encourage progress towards resolution

Total
Minus Penalty (if any)

Grand Total
Scoring Scale: (A) Between 1 to 5 (B) Between 5 to 10 (C) Between 10 to15
(D) Between 15 to 20 (E) Between 20 to 25
18.

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