Brainstorming • Brainstorming – Is the process of generating several ideas about a specific topic. – A brainstorming “session” typically involves a group of people, and should be targeted to a specific topic. – Rules for a brainstorming session: ▪ No criticism. ▪ Freewheeling is encouraged. ▪ The session should move quickly. ▪ Leap-frogging is encouraged.
Focus Groups • Focus Group – Focus groups involve a group of people who are familiar with a topic, are brought together to respond to questions, and who are able to shed light on an issue through the give-and-take nature of group discussions. – They work best as a follow-up to brainstorming, when the general idea for a business has been formulated but further refinement of the idea is needed.
Library and Internet Research (1 of 3) • Library Research – Libraries are an often underutilized source of information for generating new business ideas. – The best approach is to talk to a reference librarian, who can point out useful resources, such as industry-specific magazines, trade journals, and industry reports. – Simply browsing through several issues of a trade journal or an industry report on a topic can spark new ideas.
Library and Internet Research (2 of 3) Large public and university libraries typically have access to search engines and industry reports that would cost thousands of dollars to access on your own. Examples of Useful Search Engines and Industry Reports • BizMiner • ProQuest • IBISWorld • Mintel • LexisNexis Academic
Library and Internet Research (3 of 3) • Internet Research – If you are starting from scratch, simply typing “new business ideas” into a search engine will produce links to newspaper and magazine articles about the “hottest” and “latest” new business ideas. – If you have a specific topic in mind, setting up Google mail alerts will provide you with links to a constant stream of newspaper articles, blog posts, and news releases about the topic. – Targeted searches are also useful.
Other Techniques • Customer Advisory Boards – Some companies set up customer advisory boards that meet regularly to discuss needs, wants, and problems that may lead to new ideas. • Day-In-The-Life Research – A type of anthropological research, where the employees of a company spend a day with a customer.
First Approach: Observing Trends • Observing Trends – Trends create opportunities for entrepreneurs to pursue. – The most important trends are: ▪ Economic forces ▪ Social forces ▪ Technological advances ▪ Political and regulatory changes – It’s important to be aware of changes in these areas.
Trend 1: Economic Forces Economic trends help determine areas that are ripe for new start-ups and areas that start-ups should avoid. Example of Economic Trend Creating a Favorable Opportunity • A weak economy favors start-ups that help consumers save money. • An example is GasBuddy.com, a company started to help consumers save money on gas.
Trend 2: Social Forces Social trends alter how people and businesses behave and set their priorities. These trends provide opportunities for new businesses to accommodate the changes. Examples of Social Trends • Aging of the population. • The increasing diversity of the population. • Millennials entering the workforce. • Growth in the use of mobile devices. • An increasing focus on health and wellness.
Trend 3: Technological Advances Advances in technology frequently create business opportunities. Examples of Entire Industries that Have Been Created as the Result of Technological Advances • Computer industry • Internet • Biotechnology • Digital photography
Trend 3: Technological Advances Once a technology is created, products often emerge to advance it. Example: Rokit Boost An example is Rokit Boost, a high-end mobile accessories company that makes smartphone cases, headphones, portable USB device chargers, and Bluetooth speakers. Rokit Boost wouldn’t exist if it weren’t for the advent of the smartphone.
Trend 4: Political Action and Regulatory Changes Political and regulatory changes also provide the basis for opportunities. General Example This happened with the passage of the Affordable Care Act in 2010. The provisions of the act yielded opportunities for entrepreneurs to launch electronic records start-ups, apps to help patients monitor their medication, and similar companies.
Trend 4: Political Action and Regulatory Changes Political change also engenders new business and product opportunities. For example, global political instability and the threat of terrorism have resulted in many firms becoming more security-conscious. Specific Example Evolv Technology is a start-up that has assembled a multidisciplinary team of experts to identify, invent, and apply new technologies to meet current terrorism-related threats.
Second Approach: Solving a Problem • Solving a Problem – Sometimes identifying opportunities simply involves noticing a problem and finding a way to solve it. – These problems can be pinpointed through observing trends and through more simple means, such as intuition, serendipity, or chance. – Many companies have been started by people who have experienced a problem in their own lives, and then realized that the solution to the problem represented a business opportunity.
Second Approach: Solving a Problem Specific Example Sometimes people aren’t able to access energy to recharge their smartphones for a period of time. A number of companies have solved this problem in innovative ways. An example is the $70 Eton BoostTurbin 2000, which is a device that weighs less than four ounces. It combines a battery with a hand crank that provides enough power to fully charge a typical smartphone.
Third Approach: Finding Gaps in the Marketplace • Gaps in the Marketplace – A third approach to identifying opportunities is to find a gap in the marketplace. – A gap in the marketplace is often created when a product or service is needed by a specific group of people but doesn’t represent a large enough market to be of interest to mainstream retailers or manufacturers.
Third Approach: Finding Gaps in the Marketplace Product gaps in the marketplace represent potentially viable business opportunities. Specific Example Tish Cirovolo realized there were no guitars on the market made specifically for females. To fill this gap, she started Daisy Rock Guitars, a company that makes guitars just for women and girls. Daisy Rock guitars are stylish, come in feminine colors, and incorporate design features that accommodate a woman’s smaller hand and build.
Personal Characteristics of the Entrepreneur Characteristics that tend to make some people better at recognizing opportunities than others • Prior Industry Experience • Cognitive Factors • Social Networks • Creativity
Prior Industry Experience • Prior Industry Experience – Studies have shown that prior experience in an industry helps an entrepreneur recognize business opportunities. ▪ By working in an industry, an individual may spot a market niche that is underserved. ▪ It is also possible that by working in an industry, an individual builds a network of social contacts who provide insights that lead to recognizing new opportunities.
Prior Industry Experience • Prior Industry Experience – It is also important to note that anecdotal evidence suggests that people outside an industry can sometimes enter it with a new set of eyes, and as a result innovate in ways that people with prior experience might find difficult. ▪ For example, Elon Musk, the founder of Tesla, had no prior experience in the auto industry. ▪ Debbie Fields, the founder of Mrs. Fields Cookies, had no prior experience in the food industry.
Cognitive Factors • Cognitive Factors – Studies have shown that opportunity recognition may be an innate skill or cognitive process. – Some people believe that entrepreneurs have a “sixth sense” that allows them to see opportunities that others miss. – This “sixth sense” is called entrepreneurial alertness, which is formally defined as the ability to notice things without engaging in deliberate search.
Social Networks • Social Networks – The extent and depth of an individual’s social network affects opportunity recognition. – People who build a substantial network of social and professional contacts will be exposed to more opportunities and ideas than people with sparse networks. – Research results suggest that between 40% and 50% of people who start a business got their idea via a social contact. • Strong-Tie Vs. Weak-Tie Relationships – All of us have relationships with other people that are called “ties.” (See next slide.)
Social Networks • Nature of Strong-Tie Vs. Weak-Tie Relationships – Strong-tie relationships are characterized by frequent interaction and form between coworkers, friends, and spouses. – Weak-tie relationships are characterized by infrequent interaction and form between casual acquaintances. • Result – It is more likely that an entrepreneur will get new business ideas through weak-tie rather than strong-tie relationships. (See next slide.)
Social Networks Why weak-tie relationships lead to more new business ideas than strong-tie relationships
Strong-Tie Relationships Weak-Tie Relationships
These relationships, which These relationships, which typically form between like- form between casual minded individuals, tend to acquaintances, are not as apt reinforce insights and ideas to be between like-minded that people already have. individuals, so one person may say something to another that sparks a completely new idea.
Creativity • Creativity – Creativity is the process of generating a novel or useful idea. – Opportunity recognition may be, at least in part, a creative process. – For an individual, the creative process can be broken down into five stages, as shown on the next slide.
Full View of the Opportunity Recognition Process • Depicts the connection between an awareness of emerging trends and the personal characteristics of the entrepreneur The Opportunity Recognition Process
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