Tracers Study On Hospitality Management and Tourism Management Batch 2015-2019 Graduates
Tracers Study On Hospitality Management and Tourism Management Batch 2015-2019 Graduates
Tracers Study On Hospitality Management and Tourism Management Batch 2015-2019 Graduates
Participants
Procedure
Ethical Considerations
Results
Table 7. Level of Competence of HM/TM graduate as hospitality industry and some are based abroad like in
Hiroshima, Japan and Dubai, United Arab Emirates.
evident in work performance
While most are working in the Philippines including
places like Taguig City, Baguio City and Metro
Manila. Additional to this, there graduates working in
fast food chain namely Minute Burger and Mang
Inasal. Furthermore, a graduate is currently working in
Costa Cruise Ship and some BSTM graduates are
working in a travel agency and tour guide associations.
their goals and mission by performing efficiently and employed graduates. Most graduates are presently
effectively to deliver quality service in their workplace working in the hotel and restaurant industry. When it
like what this statement of an employer shows, “She comes to their skills, communication skills and human
was able to adapt on different situations and able to relation skills are considered the most relevant skills
decide efficiently. When it comes to the foundation the HM/TM graduates acquired which they are
policy, she can execute the core policies and do her job applying at work. According to employer’s
accordingly.” They benefit the agency by being vocal perspectives, HM/TM graduates are very much
and giving suggestions like what this employer said, competent in handling their jobs. The strengths of
“She’s vocal and can give suggestions if needed.” By HM/TM graduates in terms of their employer’s
being task-oriented, they achieve the target given to perspective is their ability to work well under pressure,
them hence the attainment of their agency’s goals and they finish tasks on time, they have confidence to
mission. Lastly, HM/TM graduates help the agency by handle guest complaints and they have updated
being the source of knowledge wherein they try to knowledge on the hospitality and tourism industry.
disseminate information they have learned which they While their weakness is on the financial and budgeting
deem the organization they are in is lacking and this is aspect wherein, they also need to improve their
backed by one employer’s statement, “He’s been knowledge on financial management. Lastly, they
providing orientations and refreshments not only to the should also improve on their knowledge on the country
new members and apprentices but to all the members where they are working.
of the organization with regard to tour guiding
technique, customer service and other tourism related The HM/TM graduates help their agency by doing
matters.” their jobs efficiently and effectively. Through the
learnings they acquired from school they contribute to
Based on their suggestions, HM/TM graduates should the operations of their agency to achieve its goals and
have TESDA certifications since it is one qualification objectives. HM/TM graduates suggest that the
employers look into because it is the skill that they program should also require the students to obtain a
need as one graduate stated, “Instructors must require certification from TESDA skills since these are
demonstration and hands-on experience toward
important requirement needed by employers. Another
certification such as TESDA NCII and English
suggestion is more hands-on training for students to
fluency.” Another one stated, “Provide NCII exam
have more experience. Lastly, the business side of the
every competency completed by the students (it will
program should be given importance also since it will
help them to easily land for a job).” The department
open more opportunities for students to explore.
should concentrate on training the students of their
skills hence it is also suggested that hands on trainings
are needed for subjects needing more hands on instead References
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