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    2022 Compliance Resource Document

    Uploaded by

    Jazmine Bustamante
    This document provides contact information for reporting fraud, waste, and abuse internally to the director of compliance or externally to government organizations. It also lists resources for topics like HIPAA, information protection, safeguarding children and adults at risk, and creating secure passwords. Guidelines are given for password security and avoiding personal details that could enable guessing passwords. External websites are referenced for additional policies, regulations, and best practices.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    2022 Compliance Resource Document

    Uploaded by

    Jazmine Bustamante
    10 views2 pages
    This document provides contact information for reporting fraud, waste, and abuse internally to the director of compliance or externally to government organizations. It also lists resources for topics like HIPAA, information protection, safeguarding children and adults at risk, and creating secure passwords. Guidelines are given for password security and avoiding personal details that could enable guessing passwords. External websites are referenced for additional policies, regulations, and best practices.

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    This document provides contact information for reporting fraud, waste, and abuse internally to the director of compliance or externally to government organizations. It also lists resources for topics like HIPAA, information protection, safeguarding children and adults at risk, and creating secure passwords. Guidelines are given for password security and avoiding personal details that could enable guessing passwords. External websites are referenced for additional policies, regulations, and best practices.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    10 views2 pages

    2022 Compliance Resource Document

    Uploaded by

    Jazmine Bustamante
    This document provides contact information for reporting fraud, waste, and abuse internally to the director of compliance or externally to government organizations. It also lists resources for topics like HIPAA, information protection, safeguarding children and adults at risk, and creating secure passwords. Guidelines are given for password security and avoiding personal details that could enable guessing passwords. External websites are referenced for additional policies, regulations, and best practices.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    / 1 Lower Ragsdale Drive, Bldg.

    2
    Monterey, California 93940

    Resources & Additional Information

    Fraud, Waste & Abuse and General Compliance

    • Internal Reporting of Fraud, Waste & Abuse


    Sylvanna Stratton - Director of Compliance
    E-mail: [email protected]
    Mail: Sylvanna Stratton • 1 Lower Ragsdale Dr., Bldg 2 • Monterey, CA 93940

    • Anonymous Reporting: www.teleperformance.com/ethicshotline or call toll free: 1-855-622-5743

    • External Reporting of Fraud, Waste & Abuse


    U.S. Department of Health and Human Services (HHS)
    Office Inspector General
    Mail: HHS TIPS Hotline • P.O. Box 23489 • Washington, DC 20026
    (please do not send any original documents)
    Phone: 1-800-HHS-TIPS (1-800-447-8477)
    TTY: 1-800-377-4950
    Fax: 1-800-223-8164
    https://oig.hhs.gov/fraud/report-fraud/index.asp

    • Refer to your Code of Conduct for additional information

    HIPAA

    • www.hhs.gov
    • www.hipaajournals.com
    • https://www.hhs.gov/sites/default/files/notification-enforcement-discretion-community-based-testing-sites.pdf
    • LanguageLine Policy #101A: Electronic Communication Policy
    • LanguageLine policy #108 Protected Health Information

    Information Protection

    • For more tips to prevent cyber attacks, please visit: https://www.ready.gov/cybersecurity


    • GLBA information security plan template is available at www.aicpa.org
    • IRS Publication 4557, Safeguarding Taxpayer Data, is available at www.irs.gov
    • If you think you received a Spam or suspicious email at LanguageLine, do not click on anything within the message.
    Forward the message requesting verification to [email protected].
    • Refer to LanguageLine’s Clean Desk Policy – 403
    • Reporting violations, please see Sylvanna Stratton and Annoymous Reporting listed above

    The following are some examples on how to create a password with phrases:
    • 6dCpbcf! = 6 dark Chocolate peanut butter cookies fan!
    • s&Ppamp = swimming and Playing piano are my passion
    • ilvRwfd8 – I love raw food 8
    • Mbis#1Hrs – My boy is a #1 Honor Roll student

    Personal details can easily be used to guess your password.


    We advise you NOT to use:
    • Your user ID
    • Any proper names, or names of your favorite sports team
    • Phone numbers, birthdays
    • Part of your name or nickname
    • Children’s name, or pet’s name

    www.languageline.com
    ©2022 LanguageLine Solutions • Systems Training • 06.24.22 • CONFIDENTIAL INFORMATION
    / 1 Lower Ragsdale Drive, Bldg. 2
    Monterey, California 93940

    Safeguarding of Children and Adults at Risk

    • To learn more about how the World Health Organization defines vulnerable groups, please visit:
    https://www.who.int/environmental_health_emergencies/vulnerable_groups/en/
    • https://www.who.int/news-room/fact-sheets/detail/abuse-of-older-people

    www.languageline.com
    ©2022 LanguageLine Solutions • Systems Training • 06.24.22 • CONFIDENTIAL INFORMATION

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