Terms of Reference

Consultant – Information Technology

National Health Systems Resource Centre (NHSRC) is a technical support institution under the
National Health Mission (NHM), Ministry of Health & Family Welfare (MoHF&W). NHSRC works
closely with the MoHF&W and the States for Health Systems strengthening and supporting the
implementation of interventions under the NHM. Work at the NHSRC is organised around seven
divisions, namely – Community Processes & Comprehensive Primary Care, Healthcare Financing,
Healthcare Technology, Human Resources for Health, Knowledge Management Division, Public
Health Administration, and Quality Improvement.

Since its inception in 2006, NHSRC has been a repository of knowledge and a center of excellence
for its agenda. This organization has professional linkages with a plethora of domestic and
international bodies involved in the field of Public Health. There have been a number of personnel
who have served with NHSRC and gained invaluable experience enabling them to graduate to the
next rung of the professional ladder. Vast exposure to the Union Ministry of Health and Family
Welfare and its processes and the State Health Department is a unique feature of NHSRC. If you
have a commitment to health equity and excellence, here is a unique chance to work with a team
committed to shaping the public health landscape in India.

The position offers you an opportunity to participate in the process of strengthening health systems,
improving health service delivery, and enabling positive health outcomes, through hands-on
implementation assistance at the National, State, and District levels. Working with a transdisciplinary
team, you can discover, adapt, co-create and disseminate solutions to multiple challenges related to
service delivery systems, universal primary health care, human resources for health, community
processes, health financing, quality of care, and patient safety, public health planning, and health
promotion. This is an opportunity to support health systems strengthening at scale, learn from district
and sub-district implementation, undertake knowledge translation, and enable the realization of the
vision of universal health coverage.

NHSRC intends to recruit Consultant – Information Technology purely on a contractual basis.

Roles & Responsibilities:

Manage Issues and Risk:

 Support IT Manager in developing and implementing IT policy and best practice guides for the
organization.
 Manage the LAN, TCP/IP and troubleshooting, conversant with windows server Administration.
 To handle the dependencies between projects.
 Liaising / coordination with NIC or other vendors as required.
 Manage EPBAX at NHSRC.
Monitoring Progress:

 Manage information technology and application systems.

 Support IT Manager in designing, developing, implementing and coordinating systems, policies
and procedures.
 Oversee and determine timeframes for major IT projects including system updates, upgrades,
migrations and outages.
 File management and movement.
 AMC and contract management.
 Responsible for timely insurance & guaranty / warranty status and record keeping.
 Monitor and optimize infrastructure performance and manage backups.
 Identify and deliver cost saving and service improvement initiatives.
 RFP/ EOI preparation as per scope of work.
 Any other task tasks assigned by ED/PAO/IT-Manager, NHSRC.
Reporting and Documentation:

 Maintain the program documentation that includes all plans, deadline, & briefs.
 Any assignment, which may be given / assigned to him/her from time to time by the Executive
Director / Principal Administrative Officer/ IT Manager.

Qualifications and Experience:

Graduate in any of the following:

o B.Tech -IT
o B.Tech -Computer
o BE-IT
o BE-Computer
o MCA
 5 years of Post Qualification work experience in IT support Service/ Network Management/ IT
portal development

Skills:

 Should have hands on experience on management of ethernet switches and media.

 Good verbal and writing skill in English.
 Experience in any programming language will be an added advantage.

Age Limit: 45 years & below (As of the last date of application)

Work Location: New Delhi

Remuneration Range: Between Rs.60,000/- to Rs. 1,20,000/-

*Fee offered within the band will be commensurate with qualification and experience

Other Benefits: In addition to the remuneration mentioned above, Consultants of NHSRC are
entitled to Free Accidental insurance, Subsidized Medical insurance, Mobile bills reimbursement,
Laptop reimbursement (As per NHSRC Policy), 30 days Consolidated leave, fully paid Maternity
leave (For Female Consultants) as per Government of India policy, performance linked
increments, TA/ DA and per diem for on-duty visits.

Duration of Contract: Initial Contract till 31st March 2025 (with further extension subject to
satisfactory performance)

Candidates selected in this interview could be considered for other vacant positions at NHSRC
requiring similar skill sets and at an appropriate level.

How to apply: Candidates are requested to fill the online application correctly which is available
on the NHSRC website (http://nhsrcindia.org). Applications will be accepted in the prescribed
online application format only. Last date for receiving applications is 15th February 2023.
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fd;k tk,xkA vkosnu çkIr djus dh vafre frfFk 15th February 2023 gSA