Case Owner

Abiola S Ademuyiwa
Abiola S Ademuyiwa
Abiola S Ademuyiwa
Stella Okumu
Abiola S Ademuyiwa
Stella Okumu
Veronica Biefa Wanneh
Veronica Biefa Wanneh
Edwin Wangila
Edwin Wangila
Edwin Wangila
Edwin Wangila
Edwin Wangila
Edwin Wangila
Edwin Wangila
Edwin Wangila
Edwin Wangila
Edwin Wangila
Edwin Wangila
Edwin Wangila
Edwin Wangila
Chigozie Nwoko
Chigozie Nwoko
Chigozie Nwoko
Chigozie Nwoko
Chigozie Nwoko
Chigozie Nwoko
Chigozie Nwoko
Chigozie Nwoko
Chigozie Nwoko
Chigozie Nwoko
Lyndi Coetzee
Lyndi Coetzee
Lyndi Coetzee
Lyndi Coetzee
Lyndi Coetzee
Lyndi Coetzee
Lyndi Coetzee
Lyndi Coetzee
Lyndi Coetzee
Lyndi Coetzee
Lyndi Coetzee
Lyndi Coetzee
Lyndi Coetzee
Lyndi Coetzee
Lyndi Coetzee
Lyndi Coetzee
Lyndi Coetzee
Lyndi Coetzee
Veronica Biefa Wanneh
Veronica Biefa Wanneh
Veronica Biefa Wanneh
Veronica Biefa Wanneh
Veronica Biefa Wanneh
Veronica Biefa Wanneh
Veronica Biefa Wanneh
Veronica Biefa Wanneh
Veronica Biefa Wanneh
Veronica Biefa Wanneh
Veronica Biefa Wanneh
Veronica Biefa Wanneh
Veronica Biefa Wanneh
Veronica Biefa Wanneh
Veronica Biefa Wanneh
Veronica Biefa Wanneh
Veronica Biefa Wanneh
Veronica Biefa Wanneh
Veronica Biefa Wanneh
Veronica Biefa Wanneh
Veronica Biefa Wanneh
Veronica Biefa Wanneh
Veronica Biefa Wanneh
Veronica Biefa Wanneh
Veronica Biefa Wanneh
Veronica Biefa Wanneh
Veronica Biefa Wanneh
Veronica Biefa Wanneh
Veronica Biefa Wanneh
Veronica Biefa Wanneh
Veronica Biefa Wanneh
Stella Okumu
Stella Okumu
Stella Okumu
Stella Okumu
Stella Okumu
Stella Okumu
Stella Okumu
Stella Okumu
Stella Okumu
Stella Okumu
Stella Okumu
Stella Okumu
Stella Okumu
Stella Okumu
Stella Okumu
Stella Okumu
Stella Okumu
Stella Okumu
Stella Okumu
Stella Okumu
Stella Okumu
Stella Okumu
Stella Okumu
Stella Okumu
Stella Okumu
Stella Okumu
Stella Okumu
Stella Okumu
Stella Okumu
Subject
transaction 10 460 000 XOF 030822
GG
Unable to create account
Re: Please Edit Your BitPesa Account
I can't sign up
Higher limits on your foreign currency transfers
Need help
Re: Your AZA Finance Account is Approved
After the my account information the save button don't show to press
I can't get past the settings,
hello
I need example of a shot written note on I supposed to set my password for sign up in bitpesa
Hello, does Bitpesa have Mobile App? Does it have P2P trade? What currencies can I use to trade on Bitpesa?
I changed my password, and I can't get in, it gives me a 2FA error
From Susan
I wanted to continue with my registration but i can't proceed please help
had an old account tried logging in couldnt stack on account information as there is no button to proceed from ther
How to create an account
Re: Your BitPesa Account is Approved
General Enquiry
Verification pending for a long time
Thanks
I want to buy bitcoin
Can I use bank transfer to purchase crypto
Payments from the UK and EU to Tanzania, Ghana & Nigeria
Delay in to activate my account
Reset password
I have uploaded NIMC slip
Transfer from Nigeria
To trade
Hello Bitpesa something is wrong with my account why since i signed up i can't still access the account, please help
I can`t add a BTC wallet adress to y recipent adress admin please help.
AZA FINANCE x VOLT WOLF
Can I use my Nigeria drivers license to verify my account
Verified account
Inactive tabs
Am unable to sign up because the sign up button is not working
How can I create an account here
My account was not verified because I used VPN during registration.
Finding it difficult to do my phone number 2-factor Authentication
can't rceive code
VERIFICATION OF THE DOCUMENTS NOT COMPLETED
Login
Factures
I have filled all vacant space,I was asked to wait for 48 hours for verification.my question is once verified, what next
transaction ID 5 421 087 for 20 000 000 XOF
Send me verification request
Re: Password Reset for AZA Finance
Verification
What to buy bitcoin online without otp
I'm meant to clarify some information but the fields are inactive. Hence I cannot provide the information requested
Proof of address upload failed.
Why close before we resolve all issues, i think that is rude on you Veronica
Hello, I am a Nigerian. Please can I use Bitpesa in Nigeria and deposit or buy cryptocurrency with vodaphone or mob
Please I'm not seeing naira as deposit or payment currency and I'm a Nigerian.
Unable to sinup
Re: ETS DRAME ELECTRONIQUE has uploaded AML document for transaction
How long does it take to verify my account
new transaction 10 850 000 XOF
My account has not be verified the because of national identity card of which I submitted but you guys request for t
I submitted my documents for verification for a while now but nothing has been approved since. Kindly assist
To buy bitcoin
I would love to buy crypto in ngn but I can't seem to find the ngn currency
What are you guys waiting to verify my account
I want AZA account for my business
For more purpose
Please help me fasten my account verification
I can't save after entering details
Hello do you guys still work with Uganda service providers or not I want to be sure
Currency exchange
Exchange enquiry
cant sign up the option for entering account information has only the cancel button nothing next from there
Transfer money
I can't fill the required forms to submit a verification request
How does verification work?
Hello, i will like to know if you can be of assistance to me in making payments to my suppliers overseas? Thanks
Can I register an account if am in Ghana
Re: Please Edit Your BitPesa Account
For bit
How to buy bitcoin from Nigeria
Fail to login
I am unable to submit my documents
I Have submitted all required document for my verification for almost a week but my account is still showing verifica
Can't save the information page. Not loading. Help
I want to open up an account
What is your Bitcoin rate
enquiry and rate
I submitted my documents for verification since last week Thursday. I haven't received any notification yet. Thanks
Otp number unable to send
Money
The system does not allow me to signup
Trading
To get money for my business
Change of phone number
Add a new recipent
account activation
trading
Delete my account
For businesses
Im having issue with document verification, please please kindly help
I can't see naira as part of the currency
Need help
[email protected]
RESETTING MY PASSWORD
Account
Hello, we want to transfer naira from Nigeria to China. May I know your rate? Thanks
I want to open a Bitpesa account as my old account is closed. can not access it any more.Thanks.
I cant tap the save button to save my personal details.
Unable to register details, and please have someone call me or email me.
Date/Time Opened Age Open Closed Case Sub Reason
03/08/2022, 13:16 0 0 1
09/08/2022, 14:59 2 0 1 Contacts
15/08/2022, 13:32 3 0 1 I cannot log in
16/08/2022, 09:33 0 0 1 How to sign up
16/08/2022, 21:23 3 0 1 How to sign up
17/08/2022, 17:35 4 0 1 Rate Inquiry
20/08/2022, 01:36 1 0 1 Unsupported Currency
02/08/2022, 14:24 0 0 1
05/08/2022, 08:09 0 0 1 How to sign up
05/08/2022, 17:12 1 0 1 I cannot log in
06/08/2022, 08:08 1 0 1 Ads
10/08/2022, 18:10 1 0 1 How to sign up
12/08/2022, 22:25 1 0 1 Other Currencies
14/08/2022, 03:08 3 0 1 2FA/MFA - I can’t find my code
16/08/2022, 17:44 2 0 1 Greetings
18/08/2022, 20:05 5 0 1 How to sign up
19/08/2022, 08:06 1 0 1 I cannot log in
24/08/2022, 17:48 2 0 1 How to sign up
24/08/2022, 19:45 1 0 1 Disabled Country
28/08/2022, 11:23 0 0 1 Sales Lead
30/08/2022, 15:24 1 0 1 How to sign up
03/08/2022, 02:45 0 0 1 How to sign up
04/08/2022, 07:22 0 0 1 How to sign up
08/08/2022, 21:00 1 0 1 Payment Options
09/08/2022, 11:30 1 0 1 Sales Lead
19/08/2022, 12:33 0 0 1 How to sign up
23/08/2022, 14:21 0 0 1 Forgot password
24/08/2022, 14:28 1 0 1 How to sign up
26/08/2022, 11:19 0 0 1 Sales Lead
22/08/2022, 18:58 1 0 1 How to sign up
30/08/2022, 09:32 1 0 1 How to sign up
03/08/2022, 10:21 1 0 1 Feature Request
03/08/2022, 15:54 2 0 1
03/08/2022, 22:54 0 0 1 How to sign up
04/08/2022, 16:48 1 0 1 How to sign up
04/08/2022, 19:31 1 0 1 How to sign up
09/08/2022, 18:43 2 0 1 How to sign up
09/08/2022, 21:21 1 0 1 How to sign up
10/08/2022, 04:30 0 0 1 How to sign up
10/08/2022, 23:34 2 0 1 2FA/MFA - I can’t find my code
11/08/2022, 03:20 1 0 1 2FA/MFA - I can’t find my code
11/08/2022, 15:21 1 0 1 Unable to upload Identification Document
15/08/2022, 15:10 1 0 1 I cannot log in
18/08/2022, 00:56 1 0 1 How to sign up
24/08/2022, 09:18 8 0 1 How to sign up
25/08/2022, 12:08 6 0 1 Rate Inquiry
25/08/2022, 13:49 0 0 1 Email Confirmation not received
25/08/2022, 13:57 1 0 1 Forgot password
22/08/2022, 12:29 10 0 1 How to sign up
02/08/2022, 01:05 1 0 1 How to sign up
02/08/2022, 18:54 1 0 1 How to sign up
05/08/2022, 11:58 0 0 1 How to sign up
06/08/2022, 15:18 0 0 1 IT related issues
06/08/2022, 23:25 1 0 1 Unsupported Currency
07/08/2022, 06:12 0 0 1 Unsupported Currency
07/08/2022, 16:20 0 0 1 How to sign up
10/08/2022, 08:12 0 0 1
10/08/2022, 09:49 0 0 1 How to sign up
11/08/2022, 11:26 0 0 1 Rate Inquiry
11/08/2022, 12:05 0 0 1 How to sign up
11/08/2022, 12:17 1 0 1
11/08/2022, 14:18 1 0 1 How to sign up
11/08/2022, 18:48 0 0 1 Unsupported Currency
12/08/2022, 22:47 1 0 1 How to sign up
13/08/2022, 00:30 1 0 1 How to sign up
13/08/2022, 05:18 1 0 1
13/08/2022, 11:17 0 0 1 How to sign up
13/08/2022, 14:47 0 0 1 I cannot log in
14/08/2022, 15:07 0 0 1 Partner/Bank Options
14/08/2022, 15:23 2 0 1
18/08/2022, 06:43 0 0 1 Rate Inquiry
19/08/2022, 07:28 0 0 1 I cannot log in
19/08/2022, 09:36 1 0 1
21/08/2022, 01:47 0 0 1 How to sign up
21/08/2022, 11:12 0 0 1 How to sign up
24/08/2022, 14:00 0 0 1 Rate Inquiry
27/08/2022, 17:55 1 0 1 How to sign up
28/08/2022, 07:25 12 0 1 Unable to upload Identification Document
30/08/2022, 23:40 1 0 1
31/08/2022, 11:00 0 0 1 Unsupported Currency
01/08/2022, 10:33 1 0 1 I cannot log in
02/08/2022, 08:56 1 0 1 Unable to upload Identification Document
02/08/2022, 09:20 1 0 1 Email Confirmation not received
02/08/2022, 11:26 0 0 1 Unable to upload Identification Document
03/08/2022, 08:53 0 0 1 How to sign up
03/08/2022, 15:45 1 0 1 Rate Inquiry
08/08/2022, 03:41 0 0 1 Rate Inquiry
09/08/2022, 16:42 1 0 1 Email Confirmation not received
11/08/2022, 07:36 1 0 1 2FA/MFA - I can’t find my code
14/08/2022, 19:16 2 0 1 Sales Lead
14/08/2022, 21:37 2 0 1 How to sign up
14/08/2022, 21:43 2 0 1 Sales Lead
15/08/2022, 09:09 1 0 1 Payment Options
15/08/2022, 19:14 2 0 1 I cannot log in
16/08/2022, 13:41 0 0 1 Unable to upload Identification Document
16/08/2022, 15:21 2 0 1 I cannot log in
16/08/2022, 18:12 1 0 1
17/08/2022, 14:50 4 0 1 Suspended Account
18/08/2022, 21:06 3 0 1
18/08/2022, 21:55 1 0 1 Email Confirmation not received
21/08/2022, 19:53 1 0 1 Unsupported Currency
21/08/2022, 19:56 1 0 1 Sales Lead
23/08/2022, 12:53 1 0 1 How to sign up
24/08/2022, 10:23 0 0 1 Forgot password
24/08/2022, 23:38 2 0 1 I cannot log in
25/08/2022, 15:59 1 0 1 Rate Inquiry
29/08/2022, 06:23 3 0 1 Blocked account
29/08/2022, 17:14 2 0 1 Unable to upload Identification Document
30/08/2022, 12:39 2 0 1 How to sign up
Escalated Date Status Product Case Owner Role Case Number Case Reason
Closed BitPesa 00128047 Onboarding
Closed BitPesa 00143207 General Enquiries
Closed BitPesa 00144691 Access
Closed BitPesa 00144865 Registration
Closed BitPesa 00145089 Registration
Closed BitPesa 00145370 Trade queries
Closed BitPesa 00145963 Currencies
Closed BitPesa 00124531 Registration
Closed BitPesa 00133030 Registration
Closed BitPesa 00134673 Access
Closed BitPesa 00136710 General Enquiries
Closed BitPesa 00143534 Registration
Closed BitPesa 00144365 Currencies
Closed BitPesa 00144520 Access
Closed BitPesa 00145040 General Enquiries
Closed BitPesa 00145633 Registration
Closed BitPesa 00145694 Access
Closed BitPesa 00146893 Registration
Closed BitPesa 00146904 Country Availability
Closed BitPesa 00147942 General Enquiries
Closed BitPesa 00148536 Registration
Closed BitPesa 00126609 Registration
Closed BitPesa 00130640 Registration
Closed BitPesa 00143030 Trade queries
Closed BitPesa 00143167 General Enquiries
Closed BitPesa 00145792 Registration
Closed BitPesa 00146601 Access
Closed BitPesa 00146841 Registration
Closed BitPesa 00147545 General Enquiries
Closed BitPesa 00146427 Registration
Closed BitPesa 00148416 Registration
Closed BitPesa 00127451 Account Management
Closed BitPesa 00128645 Onboarding
Closed BitPesa 00129887 Registration
Closed BitPesa 00132190 Registration
Closed BitPesa 00132491 Registration
Closed BitPesa 00143257 Registration
Closed BitPesa 00143278 Registration
Closed BitPesa 00143291 Registration
Closed BitPesa 00143559 Access
Closed BitPesa 00143564 Access
Closed BitPesa 00143727 Registration
Closed BitPesa 00144711 Access
Closed BitPesa 00145400 Registration
Closed BitPesa 00146731 Registration
Closed BitPesa 00147296 Trade queries
Closed BitPesa 00147336 Registration
Closed BitPesa 00147340 Access
Closed BitPesa 00146341 Registration
Closed BitPesa 00123018 Registration
Closed BitPesa 00125485 Registration
Closed BitPesa 00133287 Registration
Closed BitPesa 00138116 Information Technology
Closed BitPesa 00139248 Currencies
Closed BitPesa 00139449 Currencies
Closed BitPesa 00141239 Registration
Closed BitPesa 00143321 Onboarding
Closed BitPesa 00143365 Registration
Closed BitPesa 00143654 Trade queries
Closed BitPesa 00143674 Registration
Closed BitPesa 00143675 Onboarding
Closed BitPesa 00143708 Registration
Closed BitPesa 00143774 Currencies
Closed BitPesa 00144367 Registration
Closed BitPesa 00144371 Registration
Closed BitPesa 00144377 General Enquiries
Closed BitPesa 00144429 Registration
Closed BitPesa 00144472 Access
Closed BitPesa 00144564 Trade queries
Closed BitPesa 00144568 Currencies
Closed BitPesa 00145425 Trade queries
Closed BitPesa 00145684 Access
Closed BitPesa 00145715 General Enquiries
Closed BitPesa 00146158 Registration
Closed BitPesa 00146181 Registration
Closed BitPesa 00146833 Trade queries
Closed BitPesa 00147883 Registration
Closed BitPesa 00147922 Registration
Closed BitPesa 00148618 General Enquiries
Closed BitPesa 00148732 Currencies
Closed BitPesa 00120857 Access
Closed BitPesa 00123549 Registration
Closed BitPesa 00123616 Registration
Closed BitPesa 00123866 Registration
Closed BitPesa 00127305 Registration
Closed BitPesa 00128607 Trade queries
Closed BitPesa 00142318 Trade queries
Closed BitPesa 00143228 Registration
Closed BitPesa 00143578 Access
Closed BitPesa 00144582 General Enquiries
Closed BitPesa 00144590 Registration
Closed BitPesa 00144594 General Enquiries
Closed BitPesa 00144632 Trade queries
Closed BitPesa 00144760 Access
Closed BitPesa 00144955 Registration
Closed BitPesa 00144990 Access
Closed BitPesa 00145050 Trade queries
Closed BitPesa 00145321 Access
Closed BitPesa 00145642 General Enquiries
Closed BitPesa 00145645 Registration
Closed BitPesa 00146222 Currencies
Closed BitPesa 00146223 General Enquiries
Closed BitPesa 00146578 Registration
Closed BitPesa 00146764 Access
Closed BitPesa 00146915 Access
Closed BitPesa 00147382 Trade queries
Closed BitPesa 00148026 Access
Closed BitPesa 00148285 Registration
Closed BitPesa 00148483 Registration
Account Name
Raymond Patel

Rachel Rachel

Rachel Rachel
Maan Hernandez
William kahuko

Raveen Madanayake

Ese Christopher Umoeka

Karla Elizabeth Hernandez
Suzan Nyanzi'
OLUWAFEMI AYODELE FASALEJO
tonny wabwire
Mary Frances Akello
Ifeanyichukwu Obetta
Chris Marrington
Olamide Olatunbosun Adebola
Clifford Appiah
Abass Musah Akaman
Daniel
Roman Duda
Birungi. John Mary.
Moses Kibalika Nyonjo
Ifeanyichukwu Obetta
Cebastien Tankoano
Daniel Adjei
Daniel Thomas
Simon Thomas
Mercy Nwamara
Stephen Ani
Boukhari Mehdi
Patricia Wanjiku Mwangi
Olusegun Olusegun
Okenghelly Hansen
Glory Kehinde Abayomi
Karimatu Cheyuo
abdul abubakar
sibtainali visram
suleiman C mafo
MOUSSA GUEYE
Isama Izunna
Raymond Patel
Muhammad Bala Musa
Serigne Mor sylla
Ismail Momoh
Tajudeen
Patricia Wanjiku Mwangi
Job Isaac Osinghs
PAUL LIVINGSTON ssenoga
Ese Christopher Umoeka
Trust Ebieten Walter
Oji Precious
Abdoulaye Magatte Mohamed Barry
Ifeanyi Nelson Dike
Raymond Patel
Timothy Emonefe
Zuwairah
Hoise Kimambo
Zuwairah Dahiru
Ifeanyi Nelson Dike
Osazee
Adeleke Bamigbe Bamigbe
Vandu Stephen Vannyier
unknown
Paul Lubega
KIBERU IVAN
Adeyemi Ogunnoiki
Aciro
Painscottug
unknown
Akaeme Benjamin Nnamdi
Kenneth Emile Obinna
Prince
Chinyere Onwugamba
Thankgod Emmanuel
Festus Oguh
FELIX ALEX MOSI
Ahmad Adam
Simon Thomas
unknown
Grace ahira
Princely Osamede Idubor
Adeyemi Ogunnoiki
Zuwairah
Idu Ndubuisi Dominic
Lawrence daniel
unknown

Asare Samuel
suleiman mafo caleb
Oguh Tobechukwu Festus
oluwaseun adelaja
MAAWERE BANIN FADILU

Catherine Gabriela
Oluwafemi Ayodele Fasalejo
Elizabeth Enorno Ashedagho

Moses Kibalika Nyonjo

fifi buffalo
Cebastien Tankoano
Brendan iyiani
Felicia Midi Odeghe