STARBUCK
STARBUCK
STARBUCK
Core product:
Starbucks, in Ahuja, A. (n.d) 's words, "feels like an indulgence or a prize with its Italianized
titles, its appealing décor, and even its wildly inflated costs."
In other words, Starbucks offers both a fantastic ambiance and top-notch services. Additionally,
Starbucks offers a wonderful setting for getting together and spending time with friends, family,
and coworkers.
Actual product:
Brand name:
The famous story "Moby-Dick" served as the basis for Starbucks, which evokes the maritime
heritage of the early coffee traders.
Design:
Starbucks thoughtfully combines passionate, beautiful moments with serene confidence in
upbeat, joyous, and instantly recognizable ways by regularly deploying the Siren logo, an
extended palette of greens anchored in their distinctive green apron, and a confined family of
harmonic typefaces.
Features:
Starbucks has successfully differentiated its brand from other coffee chains with excellent store
ambiance, tasty coffee, giving importance to societal and environmental initiatives, and gaining
profits in the process.
Packaging:
Early on, Starbucks offered straightforward goods before they changed into an Italian-style
coffee shop. They began with stamps, which were first used to embellish conventional paper
bags and later, more advanced packaging. By packaging with vibrant graphics instead of a plain
bag, they gave us a bigger canvas to express each coffee's distinctive tale through pictures and
words.
Quality:
“Starbucks sources its coffee from around the world: Colombia, Guatemala, Mexico, and Brazil
are just some of the places where you can find Starbucks coffee beans.” “Starbucks also offers
some organic blends that are certified by the USDA as being organic; these include Sumatra
Mandheling Black Organic Coffee Beans and Kenya AA Extra Bold Organic Coffee Beans.”
Simango, P. (n.d).
Augmented Product:
After-sale service:
The coffee shop serves as a "third place," a neutral community area with neither home nor
work. Starbucks may charge more for a cup of coffee than McDonald's, but you're also paying
rent in a comfortable, appealing living room where you may remain for a while and meet with
friends or coworkers, according to Ahuja, A. (n.d).
Delivery and credit:
Customers can order on the Starbucks app or through its Shopee Food, Beamin,… in VietNam
for a Starbucks delivery. They can pay by Starbucks cards and sometimes, paying online through
Shopee or Baemin might give the consumers some discounts on the fee charged for
transportation delivery instead of paying cash.
Warranty:
All goods and services are without flaws, suitable for their intended use, in compliance with all
laws, ordinances, rules, regulations, or governmental orders, and do not infringe upon the
rights of third parties. Additionally, the seller guarantees that all services will be rendered in a
timely, professional, and workmanlike way in line with the highest industry standards by
individuals who have the necessary experience, training, skills, and other qualifications.
(Starbucks, 2019, August 1)
Positioning statement:
As a sort of luxury and quality drink, Starbucks seems to position itself by focusing on middle to
high-income office employees who are looking for premium quality products.
REFERENCES:
Ahuja, A. (n.d). Why Is Starbucks So Popular - 9 Things That Makes It Famous. FriedCoffee.
Claessens, M. (2015, April 27). Three Levels of Product – Core Value, Actual Product and Augmented
Product. Marketing-Insider.
Simango, P. (n.d). What Is The Quality Of Starbucks Coffee? Quality And Flavor. Sip of Wisdom.
Jordan, K. (n.d). Who Delivers Starbucks? (How Is Starbucks Delivered + More Information). Starbmag.
Starbucks Standard Terms & Conditions of Purchase: Starbucks Coffee Company. (2019, August 1).
Starbucks.