D2X User Manual
D2X User Manual
D2X User Manual
Version: 1.0
2019-02-26
D2X IP Phone User Manual
Copyright © 2022 ATCOM Technology CO., LTD. All rights reserved. No parts of this publication
photocopying, recording or otherwise, for any purpose, without the express written permission of
ATCOM Technology CO., LTD. Under the law, reproducing includes translating into another
language or format.
Caution:
Change or modifications to this product not expressly approved by ATCOM, or operation of this
product in any way other than as detailed by this User Manual, could void your manufacture
warranty.
This document is subject to change without notice, if the content of document is difference
from the actual IP phone feature, please refer to the actual IP phone.
Contact ATCOM
Overview of ATCOM
ATCOM is the leading VoIP hardware manufacturer in global market. We have been keeping
innovating with customer’s needs oriented, working with partners to establish a total solution
for SMB VoIP with IP phone.
With more than ten years of experience in R&D, manufacturing and service in the VoIP
industry. ATCOM mission is "creating maximum value for voice over IP applications". We are
dedicated to providing competitive IP phones and other IP voice terminals for equipment
manufacturers, hosted PBX suppliers and telecoms operators. We offer extremely valuable IP
voice solutions to enterprises.
Until now, our VoIP products have been available in 60+ countries and used by millions of end
users.
Contact Sales
Address Area C, A2F , Block 3 ,Huangguan Technology Park , #21 Tairan 9th
Rd, Chegongmiao , Futian District , Shenzhen China
E-mail [email protected]
E-mail [email protected]
Website Address:http://www.atcom.cn/
Content
Contact ATCOM ................................................................................. 3
1.10.Installation ........................................................................ 11
4. Configuration ............................................................................. 24
4.3.1. Configure the multiple scene from the LCD setting ............................ 28
6. FAQ ....................................................................................... 86
7.3. Only one party can hear from another on calling ..................................... 89
8. Abbreviation .............................................................................. 89
1. Overview of D2X
D2X
D20 No Necessary No No
1.1. Interface
Power Input DC 5V-600mA or POE
PC Port RJ45
1.2. Hardware
LCD 128*64
1.3. Software
Sip 2.0 (RFC3261) and other related SIP RFCs
6 SIP accounts registration, 2 SIP line keys
STUN
Jitter Buffer, VAD,CNG
G711A, G711U, G722, G726-16, G726-24, G726-32, G726-40, G729, L16, iLBC_13_3,
iLBC_15_2, OPUS
Echo Cancellation
SIP Domain name, Authentication and Backup SIP Server
DTMF(RFC2833, Inband, SIP INFO)
Call transfer, Call forward, 3-way conference, Call hold, Call back
DND(Do Not Disturb), Auto answer, Blacklists, Block Call-ID, Block Anonymous call, Dial
plan, IP call
Phone book with 1000contacts and 50 blacklists
Call History with 400 records include answered calls, missed calls, dialed calls and forward
calls
Auto update via HTTP, HTTPS, FTP, TFTP, DHCP, RPS and PNP
Syslog
SNTP,NTP
Customized Ringtone
Daylight Saving time
VLAN, OpenVPN, Span to PC port, QoS
802.1X, LLDP
WEB access with different login level
Soft button: soft button *4
Redundancy SIP server
Multi-language: English, French, Hebrew, Russian, Spanish, Chinese, Persian, Polish,
Portuguese, Turkish, German, Italian
Support Multi-scene feature scenarios
Support Guide document
1.4. Network
LAN/PC: Support Bridge mode
Support VLAN
Support Open VPN
Support DHCP, STATIC IP
Primary/Secondary DNS Server
Support QoS
Support LLDP
Support 802.1X
Support Span pc port
Web access via HTTP&HTTPS
1.6. Protocol
IEEE 802.3 /802.3 u 10 Base T / 100Base TX
DHCP: Dynamic Host Configuration Protocol
SIP RFC3261, RFC3262, RFC3263, RFC3264, RFC3265, RFC2543, RFC3489, RFC3842,
RFC3515, RFC2976, RFC3428, RFC2327, RFC2782, RFC1889
TCP/IP: Transfer Control Protocol/Internet Protocol
RTP: Real-time Transport Protocol
RTCP:RTP Control Protocol
DNS: Domain Name Server
Operation temperature: -10 ~ 50° C
Storage temperature: -10 ~ 50° C
Humidity: 10 to 90% no dew
Model D2X
Telephone 1 Unit
Handset 1 Unit
Headset Optional
1.9. Connection
Connect to network cable
D2X is able to be connected with network via LAN port. Under the Bridge mode, other devices
(Laptop, IP phone) is able to access network via the PC port of D2X.
1.10.Installation
1.1 . Stand bracket installation instruction
A. Bottom up the IP phone, press the joints of stand bracket into the slots and push it to
the right to fasten:
2.1. Keypad
Soft Keys Press to select a function which displayed at the softkey zone of
screen
It can change the soft keys feature from the multiple scene key.
Navigation keys
Allows users to navigate(left, right, up, down).Press can enter
Multiple scene key, can change the soft key scene, add the BLF
key, the most can change the soft key scenes 3 times, and add 12
BLF programmable keys.
The fourth soft key Default Menu key can enter menu settings.
2.2. Starting
2. After absolute boot up (first use or after reset to factory setting), User can select the
Language and time manually.
2.3. Standby
1 3 2
4 5
2 Time
3 Date
5 Line keys
Icon on Standby UI
Icon Description
Call hold.
Call is talking
Unavailable Network.
New Voicemail.
Auto-Answer is activated.
DND is activated
3. Call Function
When there is an incoming call, phone will remind user with ringing. There are some ways to
answer the call:
A. Answer by handset
Pick up the handset and talk with the caller. If you want to hang up, just put back the handset.
When you are talking with the handset and want to switch to speaker or headset mode, please
B. Answer by speaker
Press key and talk with callers by built-in Micro-phone and Speaker. If you want to
hang up, please press key again. Switch calling or talking into handset mode by
lifting the handset under speaker mode. Press key will switch calling or talking into
headset mode.
C. Answer by headset
Keep your microphone connected with the RJ9 headset jack, when there is an incoming call,
press and talk with the caller. If you want to hang up, please press again.
Pressing can change calling or talking into speaker mode, and lifting the handset
switches to handset mode.
If the line key is blink when there is an incoming call, you can press the line key to answer the
call.
It could show the ringing interface when there is an incoming call, you can press the ‘Answer’
key to answer the call.
Press key, the LCD will show the current lines (user is able to switch from account 1
to account 6 by pressing the up key or down key beside the LCD). Input the phone number
and press soft key "Send" to dial the number. When caller hear the tones of “du~~du~~” and
the phone number your dialed is being displayed on the LCD, the phone at the side of being
called should be ringing. If the called party answers this calling, the call is established and the
calling timer is started immediately.
Press Key, the LCD will show the current lines (user is able to switch from account 1
to account 6 by pressing the up key or down key beside the LCD). Input the phone number
and press soft key "Send" to dial the number. When caller hear the tones of “du~~du~~” and
the phone number your dialed is being displayed on the LCD, the phone at the side of being
called should be ringing. If the called party answers this calling, the call is established and the
calling timer is started immediately.
Input the phone number and press the soft key “Send” to dial account.
1. Press the Menu soft key to enter the menu and choose “Contact” option. Press "Enter"
soft key and then find the contact person by navigation keys. When the certain contact
person is highlighted, press "Dial" or just pick up the handset to call this number.
2. Pick up the handset, press "Contact" soft key, then find the contact person and press
"Dial" soft key.
3. Pick up the handset, press and enter “Contact”, then find the contact person and
press “Dial” soft key.
1. Press the ‘Meun’ soft key to enter the menu and choose “History” option, then select one
of call history entry, and press "Dial" soft key or pickup the handset to call this number.
2. Pickup the handset, press "History” soft key, then select one of call history entry, and
press "Dial" soft key to call this number.
3. Pickup the handset, press and enter “Call History” ,then select one of call history
entry, and press "Dial" soft key to call this number.
D2X supports up to 24 concurrent calls. If there is a new incoming call when you’re talking on
D2X, the new incoming call will be displayed on LCD and status indicator LED will be fast
blinking. User can press soft key "Hold" then press “Answer” to receive the new incoming call.
The current calling will be hold by pressing soft key “Hold” or ,and the held call will
be resumed after pressing soft key “Resume” or or the corresponding line key. Even
on 3-way conference calling, the conference will be held after pressing “Hold” key, and be
resumed to 3-way conference after pressing “Hold” Key again. Remember the conversation is
still on hold without being ended even if hung up under the status of hold.
While calling, press the "Transfer" soft key to hold the current call and dial the target number
you want to transfer to on the activated line and press “Send” soft key to call that number.
After the target party answers the call, press "Transfer" soft key again to complete the
transfer.
If the target number has been setup in the current BLF list, and you have already finished the
necessary setup on Webpage of D2X, there is an easier way to complete the attend transfer.
While calling, press the corresponding BLF key of the target number and then press the
"Transfer" soft key, the attend transfer will be achieved.
Operating steps: Press “Transfer” soft key to get more option, then press “Blind” soft key,
input the transfer target number and press “Send” soft key.
If the target number has been setup in the current BLF list, and you have already finished the
necessary setup on Webpage of D2X, there is an easier way to complete the Blind transfer.
While calling, press the corresponding BLF key of the target number, the blind transfer will be
achieved.
The input audio will be not transmitted to peer phone after pressing key, and the
phone will be muted even switched among different modes of speaker, handset and headset.
1. While on calling, press the soft key “Conf”, input the 3rd party’s phone number and then
press the softkey “Dial” or press the soft key “Conf” and press the corresponding BLF key
to invite the 3rd party to join a conference call.
2. After the third party answers the call, pressing "Conf" key again to establish the 3-way
conference.
1. New call
1.1. While on the Conf call, the initiator can press the ‘New call’ soft key to dial the call,
then press the ‘Conf’ soft key join the conf room;
1.2. Or when there is a new call incoming, answered the call, and press the ‘Conf’ soft key,
the more can add 3-ways in the conf room.
2. Mut
2.1. While on the Conf call, the initiator can press the ‘Mute’ soft key to forbidden the
chosen conf member speak;
2.2. After ‘Mute’, the initiator can press ‘UnMute’ to recover the chosen ways speak.
3. More
3.1. While on the Conf call, the initiator can press ‘More’ soft key to switch the first two
keys feature.
4. Remove
4.1. While on the Conf call, the initiator can press the ‘Remove’ soft key to remove the
chosen conf member, the remove talking would be end the call.
4.2. If all the conf member be removed, the conf call would be ended.
5. Hold
5.1. While on the Conf call, the initiator can press the ‘Hold’ soft key to hold the current
conf call, and press the ‘Resume’ would recover the call.
6. End
6.1. While on the Conf call, the initiator press the ‘End’ key can end the conf call.
1. Softkey hang up
While on calling, press the softkey “End Call” to hang up.
2. Handset hang up
Put back the handset at handset mode, the current calling will be hung up.
3. Speaker hang up
Press key at speaker model, the current calling will be hung up.
4. Headset Hang up
Press key at headset model, the current calling will be hung up.
3.9. Voicemail
D2X has a key for entering voicemail box and indicating new voicemail. Press
key to enter the menu to configure voicemail number if you have never configured it
previously. Otherwise, the voicemail number will be called after pressing it.
4. Configuration
Move the navigation key and press the softkey “Enter” or input the corresponding Number key
Select the item of Main Menu:
Press the Down key or the number can enter the corresponding guide feature.
Press number 4 Enter the how to set the customize panel, to introduce how to
use the multi-scene feature
Press number 9 Enter the how to build the phone multi-conference feature
And the basic status and details status will be optional displayed on LCD display
Basic Status
2. Press the Menu soft key and select the “Status” of Main Menu.
3. Move the navigation key, the status display the Model, IP, MAC, Firmware, More
Details Status
Select “More” and then press the softkey “Enter” to check details info, and move the
navigation key to check more.
Press the softkey “Enter” to check status info, and “Back” to return the Basis Status page.
3. Input the username and password, the default user and password for Administrator is
(admin, admin), for general user is (user, user), and then press “Enter”.
4.3. Multi-Scene
Press the multiple scene key can switch to other softkey mode, and the default
in our default setting you can press the scene key change 1 softkey scene, User can
add more softkey scenes from the web and LCD setting, the most can switch 4 different
softkey scenes and configure 16 BLF keys.
Under multi-scene softkey mode, user can long press the softkey to configure the BLF key.
When the BLF account is ringing or talking, the BLF light status would be change.
2. Enter to the Multiple Scene .User can choose Enabled or Disabled the multiple scene
feature.
3. When under the Multiple scene, you can press the down key enter to the Scene
settings, then user can enable the Scene1, Scene2 or Scene3.
4. Enter to the Scene1 interface, press the down key, user can configure the blf account
or switch to another programmable feature.
And you can choose Enabled or Disabled to add the scenes, can add 3 multiple scenes
in total.
Call Forward
Call Waiting
Auto Answer
DND
DSS Keys
Key as send
Hotline
Anonymous Calls
“Call Forward” includes “Always Forward”, “Busy Forward”, “No Answer Forward”.
“Always Forward” has the highest priority, and “Busy Forward” has the same priority as “No
Answer Forward”, that means once the function of “Always Forward” is activated, other call
forward features will be unavailable.
Any type of Call forward feature is activated, the Icon will be indicated on the LCD Display.
Always Forward
All incoming calls will be forwarded to target phone number once the “Always Forward”
activated, setup this feature as follow and please move the navigation to check more:
Forward to The Number key, “*”key, and Setup the target phone number which
“#”are permitted to be input. all incoming calls transferred to
Off Code The Number key, “*” key, and The feature code to disable all incoming
“#”are permitted to be input. calls forward, the phone will send the
feature code to close all incoming calls
forward directly
Busy Forward
It means the phone is busy once the phone is not at standby mode. Setup this feature as
below:
Forward to The Number key, “*”key, Setup the target phone number which all
and “#”are permitted to incoming calls transferred to
be input.
On Code The Number key, “*”key, The feature code to enable busy calls
and “#”are permitted to forward, the phone will send the feature
be input. code directly to open busy call forward
Off Code The Number key, “*”key, The feature code to disable busy calls
and “#”are permitted to forward, the phone will send the feature
be input. code directly to close busy call forward
No Answer Forward
All incoming calls will be forwarded after time out, once the feature of “No Answer Forward” is
activated. Setup this feature as below, and please move the navigation key to check more:
Forward to The Number key, “*”key, Setup the target phone number which
and “#”are permitted to be all incoming calls transferred to
input.
2. Custom
If choose custom mode, user can configure each or all accounts call forward feature, and this
is our default mode.
Notes: after enable the emergency feature, you can input the Authorized accounts that it
could not effective by the call forward feature.
The feature of “Call Waiting” is available by default. If switch off this feature, whatever
multiple SIP accounts had been registered successfully, only one single active calling is
permitted (for example Dialing, Ringing, Calling, Holding).
Setup call waiting Tone via web: “Phone”→ “Feature”→ “Audio Settings”→ “Call Waiting
Tone”.
The feature of “Auto Answer” is switched off by default. All incoming calls will be answered
automatically when the phone is standby once “Auto Answer” is activated. “Auto Answer” when
the phone is under “on Calling” status.
The programmable keys include Line keys, Memory keys (aside the BLF LCD Display),
Programmable keys and Soft keys on Standby UI.
Press the memory key for 2 seconds, it is able to modify the feature of each programmable
key.
All programmable keys has been classified as “N/A”, “Line Key”, “BLF”, “Key event”, “Speed
dial”,“Intercom”
And the “Key Event” has been classified as “Conference”,“Hold”“DND”,“Redial”, “Call return”,
“Pickup”, “Call Park”, “DTMF”, “Directory”.
Comments:
N/A
Line key
Display the account information, press it for making a call, answering incoming calls, call hold
and resume.
Item Description
Account ID
To display the account ID, press the soft key “Switch” or 、
to modify, the optional value is Account 1 to 6.
Account name
Display the account name of each account ID, non-modifiable.
SIP Server The SIP server of each Account ID, non-modifiable. If not set any
value for some account ID, the account name will be null.
BLF
Indicate the status of monitored account. Once set the BLF key with Pickup feature, user is
able to answer the incoming call to the monitored account by pressing the corresponding BLF
key. If the monitored account is idle, press the corresponding BLF key for speed dial.
Item Description
Account ID
To display the account ID, press the soft key “Switch” or 、
to modify, the optional value is Account 1 to 6.
Value The phone number will be monitored by this key. For example, if user
want to monitor the phone number (5003), please set “6070” here.
Extension This code must be configured for pickup, and this code provide by
Server. If the code is not matched by Server, the feature of pickup will
not work.
Conference
The 3-way conference will be setup by pressing the key “Conf” while on calling. For more info,
please refer to Chapter 3.8。
The configuration item Label is a name to identify the key on LED, can be set as “conference”.
Hold
The same feature as the key .For more info, please refer to Chapter 3.5.
The configuration item Label is a name to identify the key on LED, can be set as “hold”.
DND
Press this key will switch on or switch off the feature of “DND”.
The configuration item Label is a name to identify the key on LED, can be set as “DND”.
Redial
The configuration item Label is a name to identify the key on LED, can be set as “redial”.
Call return
The configuration item Label is a name to identify the key on LED, can be set as “return”.
Call Pickup
Press this key to pick up if new incoming call to the monitored phone number.
Item Description
Reminding:This code must be set for pickup, and this code can be set via Web only.
Set the pickup code for one single Account: Account→Advanced→Select an account to be
configured→Directed Call Pickup Code.
Set the pickup code for all Accounts:Phone→Features→Call Pickup→Direct Call Pickup.
Direct Call Pickup Code(Direct Call Pickup should be set as Enable).
Call Park
Press this key while on calling, the phone will dial the specified phone number, user will
receive a code on the phone prompt, and then press the soft key “Transfer”, the current calling
will be parked successfully. At this moment, user is able to continue the parked calling with
any other phones which registered on the same SIP server by dialing the code which user
have received.
Item Description
Value The code for pickup the parked call and it is provided by SIP server.
DTMF
Press this key while on calling, the phone will send the configured “Value” automatically.
Item Description
Directory
Speed Dial
Press this key while standby state, the specified target phone number will be dial from the
specified account.
Item Description
Intercom
Press this key when the phone is idle, the phone will dial the specified “Value”, and there mote
end will answer the call automatically.
Item Description
4.4.5. DND
The phone enabled the DND(Do not diturb) feature, the phone reject all the incoming call, and
the phone would show icon. IP phone receive an incoming invite message and responding
480 temporarily unavailable.
On Code The Number key, “*”key, The feature code to enable busy calls
and “#”are permitted to forward, the phone will send the feature
be input. code directly to open busy call forward
Off Code The Number key, “*”key, The feature code to disable busy calls
and “#”are permitted to forward, the phone will send the feature
be input. code directly to close busy call forward
2. Custom
If choose custom mode, user can configure each or all accounts call forward feature, and this
is our default mode.
Notes: after enable the emergency feature, you can input the Authorized accounts that it
could not effective by the DND.
The key “Key as Send” has the same function as the soft key “Dial”.
Reminding: This key is not available while pre-dial. It’s the only way to press the soft key
“Dial” or pickup the handset to finish pre-dial.
The default value is “#”, and it could be set as “*”. If set the value as “disable”, it means the
function “Key as Send” is forbidden.
4.4.6. Hotline
Once “Hotline” has been set, the phone will automatically dial the hotline via the 1st available
line if the phone stay in the standby status exceed the specified waiting time and there is no
input (or input something and then all deleted).
Item Description
Hotline timeout Set up the timeout for hotline activation,4 seconds by default.
This function includes making anonymous calls and blocking all anonymous calls.
If switch on the feature “Anonymous call”, all outgoing calls will be displayed as anonymous
call in the other side.
If switch on the feature “Rejection”, all incoming anonymous calls will be blocked automatically.
Accounts press the soft key “Switch” or Select the Account for anonymous
call.
. to modify,
Anonymous press the soft key “Switch” or Switch on/off the feature of making
Call anonymous calls.
. to modify,
Rejection press the soft key “Switch” or Switch on/off the feature of
blocking anonymous calls.
. to modify
4.5. Contacts
The content of Directory includes local phonebook and blacklist. Enter Directory as follow,
All operations on Directory via Web will be not active until click “Save”.. When too much item
existed in the Directory, it will be an easy way to search by keyword about name, Office
Number, Mobile Number or other Number. The exactly matched item will be listed, otherwise
you will be prompted “Not
Not find the specified contact
contact”.
Local Contacts
Name and phone number are permitted to be saved into the local phonebook, and up to 1000
10
items. It’s
s able to add new group, new contact, edit or delete exist contact or dial, also move
the item to blacklist.
If multiple phone numbers saved with the selected contact person, user must select one of the
phone numbers for dialing while calling the contact person.
User must re-edit the contact item while updating one item of local phonebook.
Edit the contact item via Web: Contacts→ Contacts→click on the item to edit→modify
messages→Click “Edit”→Click “Save”.
Move to blacklist
Path to move to blacklist on the phone:Press Menu key→Contacts→Local Contacts→All
contacts→Select the item to move→Option →Move to Blacklist → OK→OK.
Press the soft key “Cancel” at the Warning UI to stop this operation.
Move the contact item to blacklist via web :Contacts→ Contacts→Select the item to move
to blacklist→Click on “Move to black List”→Click on “Save”。
Blacklist
The purpose of blacklist’s feature is to block the phone number inside blacklist to call the host
phone number, but it’s available for the hosted phone number to call any phone number in the
black list.
The most operation of blacklist is the same as local phonebook except for the feature “Move to
Contacts”, it means moving an item of blacklist to local phonebook to resume the phone
number to dial the host phone number normally.
Remote phonebook
1. Remote URL: Set a remote phonebook download path. Support the TFTP,FTP,HTTP and
HTTPs server.
3. Search Remote Phonebook name: Select “Yes” or “No” to enable or disable search remote
phonebook name.
4. Search Flash Time: Set the search flash time. Defauts to 120.
LDAP
2. LDAP Name Filter: Set the name of the LDAP search attributes.
3. LDAP Number Filter: Set the number of the LDAP search attributes.
9. MD2X(w) Hits(1~32000): Set the mD2X(w)imum number of search results from the
LDAP server.
10. LDAP Name Attributes: Set the name of the attributes returned from the server.
11. LDAP Number Attributes: Set the number of the attributes returned from the server.
12. LDAP Display Name: The contact record the name of the displayed on the LCD.
13. Protocol: Set the phone to support LDAP protocol version. Defauts to version 3.
14. LDAP Sorting Results: Set the phone to sort the search results.
15. LDAP Lookup For Incoming Call: Set the phone for LDAP search when incoming call.
16. LDAP Lookup For dialing: Set the phone for LDAP search when dialing,
4.6. History
It includes the dialed, answered, missed and transferred items, mD2X(w)imum 400 items.
User is able to review or delete any item of the history on the phone. And enter “History” in
below ways:
When any one the above of operations is done, details info of all recent history will be listed on
LCD display, include the type of each item, the name of contact person, date and time.
Also, user is able to check the detail info of call history via Web, but only review operation is
allowed while accessing via web.
Path to make calls from history on the phone:Enter history UI→Select the item to dial→
Dial.
Path to delete one item from history on the phone:Enter history UI→Select the item to
delete→Delete.
Path to check the details of history on the phone:Enter history UI→Select the item to
check→Option→Detail→Press or “OK”.
Add to Contact
The item of “Office”, “Mobile” and “Other” are able to be switched over between “Old Number”
and current number. If the being operated item had been saved already in the contacts, “Old
Number” will be the previous value, otherwise “Old Number” will be null. The UI page of “Add
to Blacklist” is the same as above.
3. Press the key or soft key “Saved” to save the modification, press the key
or soft key“Cancel”to Cancel the modification.
Add to Blacklist
For more info about this operation, please refer to Add to Contact.
Path to delete all history’s records on the phone:Enter History UI→Option→Delete all→
Press or “OK”.
4.7. Message
4.7.1. Voice Mail
User will benefit from the feature of voicemail when they’re not available to answer an
incoming call or missed some incoming calls. However this feature must be supported by
Server. Voicemail must be set up before using it.
Sometimes the voicemail push can’t be reached in time, because the configuration problem
with Server, you must configure some related parameter via Web to make the phone
automatically send its request to Server for getting voicemail info.
Select the account with “N new N old mail”, and press the soft key “Connect”, the
corresponding voicemail will be connected.
Select the account with “Unregistered”, and press the soft key “Connect”, the setting page of
Voicemail will be popped up.
4.8. Settings
Basic settings and Advanced settings will be introduces in this part,
Basic Settings
1. Language
D2Xsupports multiple language, to modify the language, please press the Menu key→Setting
→Basic setting→Language→Select the target language and press the soft key “Save”.
Set language via web:There is a drop-down box at the top left corner of webpage,choice one
kind of language and click, the language will take effect immediately.
2. Time &Date
Time & Date will be displayed at the standby page of D2X,and these info will be related with
all process of IP phone. “Time & Date” can be gained by NTP Server automatically or set
manually.
NTP Setting
Path to set on the phone:Press the Menu key→Settings→Basic Settings→Time & Date→
NTP Settings.
NTP Server Key in the IP address of domain Specify the NTP Server
name by the number keys,”*”,”#”
Secondary NTP Key in the IP address of domain Specify the standby NTP
Server name by the number keys,”*”,”#” Server
Time Zone Click drop-down box to Set a time zone matches condition
select
Start Month Click drop-down box to The month that the daylight rule begins
select taking effect
Start Hour of Day The hour of day that the daylight rule
Manual input
begins taking effect
Start Day of Week Click drop-down box to The day of week that the daylight rule
select begins taking effect
Start Week of Click drop-down box to The week of month that the daylight
Month select rule begins taking effect
Stop Month Click drop-down box to The month that the daylight rule stops
select taking effect
Stop Hour of Day The hour of day that the daylight rule
Manual input
stops taking effect
Stop Day of Week Click drop-down box to The day of week that the daylight rule
select stops taking effect
Stop Week of Click drop-down box to The week of month that the daylight
Month select rule stops taking effect
Manual Settings
Path to set on the phone:Press the menu key→Settings→Basic Settings→Time & Date→
Manual Settings.
Manual Time Click the drop-down box A switch to control the status whether
to select to enable the manual time or not
3. Time&Date Format
24 hour 15:30
DD-MMM-YY 16–Oct.-16
YYYY-MM-DD 2016-10-16
MM/DD/YY 10/16/16
4. Ringtones
5 different ringtones have been provided by D2X for selection. Path to set on the phone:
Press the Menu softkey→Settings→Basic Settings→Ringtones。
For the selected ringtone,there is a dot inside the circle. Press the key . to select
other ringtone for playing.
Headset memory mode can be used to control the default device to make or answer calls. This
function is disabled by default, which means the phone will communicate with others by hand-
free when pre-dial or making calls from history or contacts, and so is the situation that
pressing “Answer” soft key to accept an incoming call. Once this function is enabled, the phone
will make or answer calls by headset. Long press can change the status of the
“Headset Memory Mode”.
This function can be configured on the phone only: Press the Menu key→Settings→Basic
Settings→Headset Memory Mode.
please move the navigation key to check more and press the cancel key to back the function,
Advanced Settings
Password will be requested while accessing the page of “Advanced Settings”. This password is
the same as the user’s(“admin”) to access.
1. Account
Item Description
Display Name Parameter that in the SIP, if the SIP Server is supportable, this name
will show on the phone of called
Register Name The register ID, supplied by SIP Server, can skip this item
Outbound
The status of Outbound Server, “off” by default
Status
2. Set Password
The password for Advanced Settings also is used for Web access as the role “admin”. Path to
Set Password.
Item Description
Current PWD The current password for web access as the role of “admin”, it’s
“admin” by default.
Confirm PWD Input the new password again, to confirm the new password.
3. Network
LAN Port
Connect the phone with local network via LAN port, to gain IP address in 3 ways: DHCP, Static.
Set the LAN port via Web:Network→ Basic.
DHCP
The phone gains IP address via DHCP and Static DNS by default.
STATIC IP
If the phone gains IP address via Static IP, user must input the IP address info manually.
PC Port
VLAN
The feature of VLAN must be supported by network switch, and by default this feature it’s not
activated.
Webserver Type
Webserver type include HTTP and HTTPS, different access port will be required by different
access type, user is able to confirm the port info at the webpage, HTTP & HTTPS are both
permitted by default.
VPN
D2X support the feature of Open VPN, and this feature must be supported by VPN Server.
LLDP
D2X supports LLDP, and enable in default. Iff the phone is connected to a switch and using
LLDP, the switch would notifies IP phone of VLAN information.
802.1X
Set
et the 802.1X via the webpage: Network →Advanced→802.1X
4. Keypad Lock
It support enable or disable the keypad lock feature, if enable, the default password is 123:
1. Keypad Lock Enable: select “Yes” or “No” to enable or disable keypad lock
3. Phone Unlock PIN(0~15 Digit):set the phone unlock PIN. Range: 0~15 digit.
4. Phone Lock Time Out(0~3600s): set the phone lock time out. Range: 0~3600s
5. Reboot
6. Reset to factory
Once reset to factory, all parameter settings will back to the factory default value, and all
configure will be cleared, users must be careful on this.
4.9. Display
For more convenient, users are able to adjust the contrast grade and backlight of the main
LCD display.
1. Slave Contrast
There are 9 different contrast grades for options, press the soft key “Switch” or the key .
2. Backlight
Backlight is the brightness of LCD, also it has been defined as 9 different grades. The number
“9” means the lightest.
5. Advanced Feature
5.1. Codecs
D2X support multiple codecs, users can select the codes via Web.
The codec include: PCMU, PCMA, G729, G722, iLBC_13_3, iLBC_15_2, G726-32, G726-16,
G726-40, G726-24, L16, OPUS.
Click the button or to sort all enabled codes, the top item has the highest priority.
Capture package:
Click the button “Start” to start the capture and click the button “Stop” to end the capture.
Then click the button “export” to download the capture file.
Upgrade firmware:
Before upgrading the firmware of phone, users are suggested to check the version of current
firmware. Click the button “Choose
Choose file
file” to select the target local file and click “Upgrade” to
process upgrading, this will cost a couple of minutes. And after reboot,
oot, the phone will be
upgraded successfully.
Item Description
DHCP Active Select “On” or “Off” to enable or disableDHCP option automatic updates
Provisioning The address to save control file for auto upgrading, it can filled by http,
Server https, tftp and ftp server,for example, tftp://192.168.1.111
MAC-oriented AES Configures the plaintext AES key for decrypting the MAC-oriented CFG
KEY file
Check New Config If set this parameter as “On”, the phone will do some check for
upgrading, and it will upgrade automatically once the conditions are met
Repeatedly If set this parameter as “On”, the phone will do some check for
upgrading after “Interval(minutes)”,and it will upgrade automatically
once the conditions are met
Weekly If set this parameter as “On”, the phone will do the check for upgrading
at a certain time in every week
Time The time range that the phone do the check for upgrading every week,
and it’s configurable once the Repeatedly is “On”
Day of week The day of week that the phone do the check for upgrading every week,
and it’s configurable once the Repeatedly is “On”
If user wants to set the same configuration on multiple phones, there is an easy way that
export the configuration file from one phone and then import this file into other phones. This
operation can be completed via Web only.
Don’t check the “Export User Data” and click “Export” directly, it will export the template of
the configuration file;
Check the “Export User Data” and then click “Export”, it will export a configuration file that
carries with user’s configured data.
To modify the exported configuration file, you should to decompress it until you get a file
names as configuration.
Click the button “Choose file” to select the target file for importing, and then click the button
“Import”. The phone will be rebooted a couple of minutes later, and import successfully.
Note:If some part of the configuration file has been modified manually, it must be re-
compressed as the format of “tar.gz” in Linux
When the phone doesn’t working well, System log is the best assistant tools for
troubleshooting, all operation details has been recorded. This operation is available via Web
only.
Item Description
Log Location You can import the system log to local PC or remote Server.
Server Name User must fill the address of server if you choose to export the system
log to remote server.
Log Level It defines the detail of system log as 5 different levels, Fatal, Error,
Warning, Info, and Debug. The Debug level is the most detailed.
The customized Dial Plan are available , for example , the rule of replacement, Instant Calling,
Area code, Restriction of Outbound.
Before customizing the dial plan, user must learn the basic grammar as below,
x Represent one character, e.g., “6x” can match “61”,“62”, “ 6s” and so on
$ Add a number after the character “$” to define the location of the characters,
e.g., use the prefix “ 8([1-3])(.)” to replace “7$2”, the phone will call “7837”
after dialing out “82837”
Note:Any operations (add, modify or delete) on the current dial plan will be not effective until
click “Save”.
Dial plan “Replace Rule” means to replace a batch of complicated character string by some
simple characters, to make a speed dial.
Number The string works as replacer, not null Set Number as “6”,
Replace The string that to be replaced, not null Set Replace as“6032”,
Account The account to apply this dial plan, Set Account as “1”.
blank or 1~4 is valid.
It means when dial 6, the
Add Multiply replace rules can be configured phone will dial 6032.
in one phone, after one replace dial plan
configured, click this button to add a
new one
5.6.2. Dial-now
Dial plan “Dial-now” permits the corresponding phone to be dialed instantly without pressing
the soft key “Dial”, once the input has been matched. It works like a hotline.
Dial-now Rule The string to be dialed out automatically by Set “Dial-now Rule”
the phone as 6xxx, keep
“Account” as null
Account The account to apply this dial plan, blank
or 1~4 is valid. It means the phone
will use the 1st
Add Multiply dial-now rules can be configured in available account to
one phone, after one dial-now dial plan call 6033 after “Dial-
configured, click this button to add a new now Time-out”
one seconds when
inputting four figures
Edit The existed dial-now dial plans are
begin with 6
editable. The specified dial plan should be
selected until it is covered with orange and Note:Dial-now rule
the input fields “Number” and “Dial-now” is different with
shows the details correctly. After hotline. The Dial-now
modifying, click button “Edit” to make it to rule will take effect
be effect when input
Dial plan “Area Code” has been defined to identify each different area. To call a phone number
of other areas, user must add the area code to be in front of the phone number. For
convenience, area code has been recommended to be configured while frequently dialing to
that type of phone number.
Code The area code dialed before the Set “Code” as “0086577”,
number
Set “Minimum length” as
Minimum length The minimum length of the number “5”.
input to active the area code dial plan
It means when dialing
MD2X(w)imum The mD2X(w)imum length of the 83018618 with the 5th
length number input to active the area code account, the phone will dial
dial plan 0086577 before it.
Account The account to apply this dial plan, Note:If the length of the
blank or 1 is valid. number input in the dial UI
Dial plan “Block out” is used to prohibit the phone number outgoing call from some accounts.
Block Out Number The number that prohibited Set “Block Out Number
1”as“10086”
Account The account to apply this dial plan,
blank or 1 It means the phone will
enter the “Call End” UI
Confirm Apply this dial plan when dial “10086”
6. FAQ
f) Press the soft key“OK”,then the phone will be reboot and resumed to factory default
settings
c) Select“Phone”
d) Select“Upgrade”
a) Hold the key “*” and “#” while power on for 5 seconds
If the phone can’t be started successfully, user is able to upgrade the firmware on post mode,
b) Copy the kernel file we supplied to the root menu of TFTP Server
c) Ensure the TFTP Server and phone are connected to the same network switch and both
reachable
d) Long Press the key “*” and “1” to upgrade the kernel file, and then plug in power until
upgrading information displayed on LCD
g) After upgrading completed, the phone will be started with the factory default settings
Switch the input type to ‘1aA’, then press ‘*’ key to choose ‘.’. For example, to dial
“192.168.1.100”:
7.Trouble shooting
4. Make sure the input account matched the one provided by Service Provider
2. Make sure the network cable or port of network switch are working fine,
3. Make sure the DHCP server has been enabled, and there are available IP address
8. Abbreviation
CFWD:Call Forward
Bxfer:Blind Transfer
Conf:Conference
Num:Number
QoS:Quality of Service
Syslog:System log
9. FCC Caution
Any Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
The devices complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) The device may not cause harmful interference, (2) the device must
accept any interference received, including interference that may cause undesired
operation.
Note: This equipment has been tested and found to comply with the limits for a Class B
digital device, Pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection, uses and can radiate radio frequency energy, and if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communication. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment dose cause harmful interference to radio or
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
Connect the equipment into an outlet on a circuit different from that to which the receiver
is connected.