PPP Laboratory Service Guide v1.04
PPP Laboratory Service Guide v1.04
PPP Laboratory Service Guide v1.04
Table of Contents
Table of Contents ...................................................................................................................................2
Introduction ...........................................................................................................................................4
Consultant Pathologist .........................................................................................................................5
Operation Hours, Location and Contact Numbers ...............................................................................5
24 hours Emergency Services .............................................................................................................8
Outpatients Phlebotomy Services .......................................................................................................8
Specimens Pick Up Services ...............................................................................................................9
Supplies ................................................................................................................................................9
Pricing and Payment Policy .................................................................................................................9
Feedback and Suggestions ..................................................................................................................9
General Information .............................................................................................................................9
Laboratory Requisitions ........................................................................................................................9
Test Requisition....................................................................................................................................9
Type of Request Forms ......................................................................................................................10
Test Order ..........................................................................................................................................10
Special Test .......................................................................................................................................10
Urgent Test.........................................................................................................................................10
Add Test .............................................................................................................................................10
Specimens Collection and Handling ..................................................................................................10
Types of Containers and Anticoagulant .............................................................................................11
Order of Draw For Blood Specimens .................................................................................................11
Collection Of Specimens ....................................................................................................................11
General Principles in Handling Laboratory Specimens......................................................................12
Prevention of Haemolysis ..................................................................................................................12
Packing and Storage of Specimens ...................................................................................................12
General Specimen Storage ................................................................................................................13
Transport of Specimen .......................................................................................................................13
Specimen Rejection .............................................................................................................................13
Specimens Rejection Criteria .............................................................................................................13
Rejected Specimens ..........................................................................................................................13
Preparation of Specimens ...................................................................................................................14
Collecting A Clean Catch Urine ..........................................................................................................14
Collecting 24 hours Urine ...................................................................................................................14
Oral Glucose Tolerance Test .............................................................................................................15
Urea Breath Test ................................................................................................................................15
Blood Gases and pH ..........................................................................................................................16
Semen Analysis..................................................................................................................................17
INTRODUCTION
Pantai Premier Pathology Sdn Bhd has laboratories in the Pantai group of hospitals, Gleneagles
hospitals, and non-hospital-based branches within Malaysia. Our reference core laboratory is located in
Pantai Hospital Ampang. We serve the needs of inpatients and outpatients at the hospitals we are
located, as well as other medical practitioners who practise within our area of service provision.
The Laboratory User Guide intends to communicate the important steps in laboratory tests requisition,
specimen requirement, specimen collection, handling, and transportation. It also serves as a guide to
the laboratory services available.
• Allergy Testing
• Clinical Chemistry
• Cytopathology
• Drugs of Abuse Screening
• Endocrinology
• Fluids & Excretion Analysis
• Haematology
• Histopathology
• Immunology & Serology
• Microbiology
• Molecular Diagnostics
• Therapeutic Drugs Monitoring
• Transfusion Medicine
• Specialized Testing
The scope of our services includes specimen handling, specimen processing and analysis, reporting of
test results, handling and delivery of supplies and test reports to our clients. Our internal quality audits,
quality assurance and quality control programmes ensure the achievement of our quality service
mission.
The integrity and reliability of the testing process have direct implication on the quality of the analytical
results produced. Besides the usual regular preventive and service maintenance on the instruments and
compliance to instrument calibration protocols, our laboratories also participate in many internal and
external quality assurance programmes to monitor the testing processes.
We have more than 18 residents/visiting consultant pathologists from various disciplines involve in the
reporting and managing the quality of our laboratory’s services. Under the active guidance of the
consultants and our management commitment towards service excellence with 14 major branches are
accredited with MS ISO 15189 by Department of Standard Malaysia.
CONSULTANT PATHOLOGIST
LIST OF LABORATORY & ADDRESS TELEPHONE NO. FAX NO. OFFICE HOURS
Central Region
Reference Core Laboratory (RCL), 03-4280 9115 03-4296 4095 Mon - Fri : 8.30am - 5pm
Kuala Lumpur Sat : 8.30am - 1pm
LG Floor, Bangunan MOB, Pantai
Hospital Ampang, Jalan Perubatan 3,
55100 Pandan Indah, Kuala Lumpur.
Bangsar, Kuala Lumpur 03-2282 8795 03-2287 2622 Mon - Fri : 9am - 5.30pm
Level 2, Block A, Pantai Hospital Kuala Sat : 9am - 1pm
Lumpur,
No. 8, Jalan Bukit Pantai,
59100 Bangsar, Kuala Lumpur.
Reference Specialised Laboratory 03-2282 8795 03-2287 2622 Mon - Fri : 9am - 5.30pm
(RSL), Kuala Lumpur Ext 171 (CMDL), Sat : 9am - 1pm
Level 8, Block A, Pantai Hospital Kuala 176 (Cyto),
Lumpur, 134 (Histo)
No. 8, Jalan Bukit Pantai,
59100 Bangsar, Kuala Lumpur.
Cheras, Kuala Lumpur 03-9131 7147 03-9131 7141 Mon - Fri : 8.30am – 5.00pm
Basement, Pantai Hospital Cheras, Sat : 8.30am - 1pm
1, Jalan 1/96A, Taman Cheras Makmur
56100 Cheras, Kuala Lumpur.
Gleneagles Kuala Lumpur 03-4141 3064 03-4141 3065 Mon - Fri : 8.30am - 5pm
2nd Floor, Gleneagles Kuala Lumpur Sat : 8.30am - 1pm
(Hospital Block), No. 286, Jalan
Ampang,
50450 Kuala Lumpur.
Klang, Selangor 03-3373 6252 03-3373 6271 Mon - Fri : 9am - 5pm
Ground Floor, Pantai Hospital Klang, Sat : 9am - 1pm
Lot 5921, Persiaran Raja Muda Musa,
41200 Klang, Selangor.
Prince Court Medical Centre 03-2160 0750 03-2160 0760 Mon- Fri : 8am – 6pm
Level 4A, Pathology Department, Sat : 8am – 1.30pm
No. 39, Jalan Kia Peng,
50450, Kuala Lumpur.
Northern Region
Sungai Petani 04-4412994 04-4413012 Sun - Thu : 8.30am - 5pm
Ground Floor, Pantai Hospital Sungai Fri : 8.30am - 1pm
Petani,
No.1, Persiaran Cempaka,
Bandar Amanjaya, 08000 Sungai Petani,
Kedah.
Alor Setar 04-730 8110 04-730 8110 Sun - Thu : 8.30am - 5pm
Ground floor, INS Medical Centre, Fri : 8.30am - 1pm
No. 639D, Jalan Pintu Sepuluh
05100 Alor Setar, Kedah.
Penang Off-Site 04-611 8188 04-611 8788 Mon - Fri : 8.30am - 5pm
5-G-31 & 5-1-31, The Promenade, Sat : 8.30am - 1pm
Persiaran Mahsuri,
Bandar Bayan Baru,
11900 Bayan Baru, Penang.
Ipoh Off-site 05-543 0439 05-543 0150 Mon - Fri : 8.30am - 5pm
13, 13A & 13B, Pusat Perdagangan (office) / Sat : 8.30am - 1pm
Canning 2, 05-543 0696
Pusat Perdagangan Canning, (Histo dept)
31400 Ipoh, Perak.
Southern Region
Seremban 06-6016466 06-6016467 Mon - Fri : 9am - 5.30pm
Ground Floor, Oakland Commerce Sat : 9am - 1pm
Centre,
No. 55, Jalan Haruan 5/2,
70300 Seremban, Negeri Sembilan.
Ayer Keroh 06-231 7977 06-231 7978 Mon - Fri : 8.30am - 5pm
Ground Floor, Pantai Hospital Ayer Sat : 8.30am - 1pm
Keroh,
No. 2418-1, Km 8, Lebuh Ayer Keroh
75450 Ayer Keroh, Melaka.
Ayer Keroh Off-site 06-231 3232 06-231 2277 Mon - Fri : 8.30am - 5pm
B7, B7-1, B8, B8-1 & B9-1 Sat : 8.30am - 1pm
Jalan PKCAK 1,
Pusat Komersial Cendana Ayer Keroh,
Hang Tuah Jaya, 75450 Melaka.
East Coast
Kota Bharu 09-7433535 09-7433530 Sat - Thu : 8.30am - 5.30pm
Kota Bharu Medical Centre Sdn Bhd Fri : 9am - 12pm
PT 179 - 184, Jalan Sultan Yahya Petra,
Lundang,
15200, Kota Bharu, Kelantan.
East Malaysia
Gleneagles Kota Kinabalu 088-518908 - Mon - Fri : 7.30am - 5pm
2nd Floor, Gleneagles Kota Kinabalu, Sat : 7.30am - 1pm
Riverson@Sembulan, Block A-1
Lorong Riverson@Sembulan
88100 Kota Kinabalu, Sabah.
Satellite Laboratory
Cheras (UKMSC) 03 - 9171 1748 / 03 - 9171 1629 Mon - Fri : 8.30 am - 9pm
7th Floor, Clinical Block, 1749 Sat : 9 am - 5pm
UKM Medical Centre,
Jalan Yaacob Latif, Bandar Tun Razak,
56000 Cheras, Kuala Lumpur.
Perak Community Specialist Hospital 05-241 9000 - Mon - Fri : 8am - 6pm
277, Jalan Raja Permaisuri Bainun, Sat : 8am - 1pm
30250 Ipoh, Perak.
Pusat Perubatan Ar-Ridzuan 05-242 1111 05-241 1110 Mon – Fri : 8.30am - 5pm
A1, Jalan Dato’ Seri Ahmad Said, Sat : 8.30am - 1pm
Greentown Suria,
30450 Ipoh, Perak.
Kensington Green Specialist Hospital 07- 213 3893 - Sun – Thu : 8am - 5pm
No. 2, Jalan Ceria 20, Fri : 8am - 12pm
Taman Nusa Indah,
79100 Nusajaya, Johor.
Referring clinics shall issue a Laboratory Request Form for patients to bring along to our outpatient
department to ensure correct and adequate specimens are collected. Please refer to Table 1 for the
operating hours. We are close on public holidays.
For further details, please refer to Table 1: Operation Hours, Location and Contact Numbers.
Extended hours are also available in some areas. Please enquire with your local branch for details.
SUPPLIES
We provide the following consumables within 2 working days upon receiving the Supply Request
form from the client clinics:
• Request Forms
• Specimen Containers
• Sterile Swabs
• Cervical Smear Kit (Conventional and Liquid Based)
• Histopathology Specimen Containers
• Specimen Carrier Bags
Requisition of consumable supply with Supply Request form shall be submitted to the laboratory
personnel during office hour 1 day in advance of the expected date of supply.
GENERAL INFORMATION
Please refer to our Service Catalogue for full range of examination offered by laboratory including,
as appropriate, information concerning samples required and primary sample volumes. We will
inform customer and user for any deviations from the Service Catalogue or service agreement
that impact upon the examination results.
LABORATORY REQUISITION
TEST REQUISITION
All specimens shall be accompanied by a request form filled with the following particulars:
• Patient’s Full Name & second identifier (Government ID or Passport No/Medical Record Number)
• Patient’s age, date of birth & gender
TEST ORDER
Tick at the column next to the test(s) to indicate the test(s) requested or name the test under the “OTHER
TEST” column if it is not included on the printed test list.
“SPECIAL” TEST
Certain special test e.g., blood transfusion, HIV, Cytogenetic, DNA testing requires informed consent. It
is the responsibility of the requester to ensure that consent is taken prior to testing. This consent should
be kept in the patient’s case note.
URGENT TEST
Tick on the URGENT box.
• Send specimen in URGENT Specimen Carrier Bag.
• Tick on phone/ fax and provide phone/fax number on the request form if verbal/faxing of report is
required.
ADD TEST
• Adding test to old specimen is subject to specimen availability, adequacy, and nature of specimen
• Overnight specimens are not suitable for biochemistry, haematology testing and microbiology.
• Please check with laboratory staff before adding new tests on same specimen. Do enquire with the
local branch on the test listing with allowable time limits for requesting additional examinations or
further examinations on the same primary sample.
• Verbal order of adding test is not acceptable. Additional tests shall be added upon receiving the
supplementary request form.
these guidelines. All specimens should be handled with universal precautions, as if they are hazardous
and infectious.
NOTE: Tubes with additives must be thoroughly mixed. Erroneous test results may be obtained when
the blood is not thoroughly mixed with the additive.
Please refer to BD Vacutainer Order of Draw for Multiple Tube Collections (Appendix 2)
COLLECTION OF SPECIMENS
• Correct patient identification before specimen collection is extremely important. Identify the patient
prior to specimen collection, using at least two patient identifiers and label at the specimen
container.
• Avoid drawing blood below or from the infusion side to prevent dilution of blood specimen.
• Select specimen containers according to the tests requested (Refer to Price and Service Catalogue)
• Label specimen with waterproof ink at the point of specimen collection.
• Indicate the source of specimens on containers for anatomical pathology and microbiology specimens.
• Do not pre-label the empty specimen containers before attend to the patient.
• Blood bank specimen must be labelled clearly and accurately at patient's bedside immediately after
blood taking. DO NOT share blood bank specimen with other tests. Use only handwritten label and
never use pre-printed label or labelling specimen. The label should include at least 2 identifications
e.g., the patient's full name, MRN, NRIC or DOB. The date and time of collection and the
initial/signature of the person taking the blood.
• Label Glucose Tolerant Test specimens according to collection time.
• Fill up the citrate and EDTA specimens to the volume mark available on the tube to ensure the correct
anticoagulant to specimen ratio.
• Fill up the Microtainer tube to level between the lines to minimize the chance of microclot forming.
• The capillary tube shall be fill up 80% of tube and seal both end with wax or clay after sample has
been collected
• Neonatal Serum Bilirubin specimen must be cover to protect from sunlight and shall be send Urgently.
• Do not send specimen in syringes, regardless of whether the needles are attached or not.
• Place specimens in the inner pocket of the specimen carrier bag and seal the zip.
• Place the request form at the outer pocket of the specimen carrier bag.
• For collection of urine specimen for drug abuse testing, collection site must be secure in order to
eliminate the possibility of specimen tampering or adulteration.
Refer to blood collection of capillary tube and microtainer tube method (Appendix 3)
Known factors significantly affect the performance of the examination or interpretation of the results as
below:
• Secure all specimen containers’ caps to prevent leakage and cross contamination.
• Mix plasma specimen gently by inverting the specimen tubes. Avoid vigorous shaking to prevent
blood specimen haemolysis.
• Unless indicated, specimens should be stored at room temperature (air condition) and avoid exposing
specimens to extreme heat or cold.
• Place specimens in the inner pocket of the specimen carrier bag and seal the zip.
• Place the request form with complete Patient’s Information, clinical history and/or diagnosis at
the outer pocket of the specimen carrier bag.
• Send specimen(s) together with request form to the laboratory for testing as soon as possible after
collection to ensure best turnaround time and most accurate results. It is highly recommended that
the specimen should arrive in the laboratory within the same day of collection.
• Do not keep specimens overnight as these specimens may give erroneous and misleading results.
• To ensure the integrity of specimens, do not use expired collection container for specimen collection.
Expired supplies shall be returned to us or being disposed at your end. Please give us a call
for the arrangement.
• Fill up the citrate and EDTA specimens to the volume mark available on the tube to ensure the correct
anticoagulant to specimen ratio.
• Ensure correct type specimens in used.
• Avoid drawing blood below or from the infusion side to prevent dilution of blood specimen.
PREVENTION OF HAEMOLYSIS
Allow alcohol on venepuncture site to dry before inserting needle into the vein.
A 21-gauge needle is recommended for collection of blood using non-vacutainer tubes. There is a
greater likelihood of haemolysis with smaller gauge needles.
During venepuncture for collection of blood using non-vacutainer tubes, the plunger of the syringe should
be drawn back slowly, and the blood should flow freely.
After venepuncture for collection of blood using non-vacutainer tubes, remove the needle before
allocating blood into the blood tubes and expel blood gently into the correct collection container.
After collecting blood into the blood tube containing anticoagulant, immediately invert the capped blood
tube gently for several times to allow blood mixing with anticoagulant thoroughly to prevent clotting. Do
not shake the blood tube vigorously as this may cause haemolysis.
TRANSPORT OF SPECIMENS
For clinic and wards situated within the hospital, the Pneumatic Tube System (if applicable) can be used
to send blood, urine, and swab specimens to the laboratory. Blood culture, surgical tissue, body fluids,
bone marrow specimens and amniotic fluid for cytogenetic examination shall NEVER be transported to
laboratory via Pneumatic Tube Systems.
SPECIMEN REJECTION
SPECIMENS REJECTION CRITERIA
To ensure the quality of the analytical results provided are not compromised due to the quality of the
specimens, our laboratory personnel will inspect the appropriateness of the specimens and test
requests upon receiving in the laboratory. Inappropriate or inadequate specimens or test requests will
be rejected according to the following Specimen Rejection Criteria:
• Broken/leaking/split specimen.
• Clotted EDTA
• Clotted Citrate
• Hemolyzed serum
• Grossly hemolyzed EDTA
• Grossly lipemic
• Discrepancy of patient information
• No request form accompanying with sample
• No specimen received
• No hand written label on crossmatch specimen
• Incomplete clinical history & diagnosis
• Incomplete date/time of specimen collection
• Incomplete Doctor's information/signature
• Incomplete Information of Nature/source of specimen
• Incomplete patient information
• Incorrect specimen type
• Insufficient specimen
• Unsuitable specimen
• Overfilled citrate specimen
• Underfilled citrate specimen
• Overnight/delayed specimen
• To rule out pre-analytical errors (wrong sample collection site is suspected)
• Microbiology specimen without proper transport medium
• Microbiology specimen collected in non-sterile container
• Tissue block specimen contain less than 10% of tumour for Molecular Oncology
• Collection swab has dried out for microbiology
• Specimen is grossly insufficient in proportion to the anticoagulant
• Inadequate histopathology/ cytopathology specimen
• Expired specimen container
• Test not available
• Specimen without label
REJECTED SPECIMENS
• Specimen rejection will be informed to the referring party by phone, followed by a Follow Up
The laboratory will not be held responsible for tests sent to a laboratory at the specific request of a
requesting clinician if the respective referral laboratory:
• Is not an approved Outsource Referral Laboratory by Pantai Premier Pathology Sdn. Bhd.
PREPARATION OF SPECIMENS
Preparation of specimens consists of the following:
1. Collecting A Clean Catch Urine
2. Collecting 24-hour Urine
3. Oral Glucose Tolerance Test
4. Urea Breath Test
5. Blood Gases pH
6. Semen Analysis
7. Cytopathology Guidelines
8. Histopathology Guidelines
9. Microbiology Guidelines
Instruct the patient to wash hand thoroughly. The lid of the specimen container shall be removed and
avoid touching the inside of the specimen container or lid. For a female patient, she shall spread her
labia apart with one hand, keeping the folds separated for the rest of the procedure. Using disposable
wipes, clean the area between the labia and around the urethra thoroughly from front to back. Use a
new wipe for each stroke. If water is used in the cleaning, the same area shall be pat dry with clean
paper towel. Men follow the same instructions but cleanse the outside of the penis before starting the
urine stream. If the patient is not circumcised, he shall pull back the foreskin before starting the cleaning
procedure.
The patient shall urinate a small amount into the toilet and start collecting the urine in the specimen
container after 2 or 3 seconds. The patient shall avoid placing the container onto the perineal skin. A
collection of about 30 ml of urine is sufficient for urinalysis and bacterial culture procedure. The lid of
the container shall be secured before passing the urine specimen to the nurse.
A specimen that contains stool, vaginal discharge, or menstrual blood cannot be used.
Note: Please include the height and weight of patient if creatinine clearance is being done.
Patient shall be advised to resume normal diet intake (containing at least 150g of carbohydrate daily)
and usual physical activity for at least 3 days prior to the test. The patient must fast overnight (8-
14 hours) with only plain water is allowed. Smoking is not permitted during the test and the presence of
factors that influence interpretation of the results shall be recorded (for example: medications, inactivity,
infection, etc.).
A fasting venous blood specimen will be taken prior to the consumption of 75g anhydrous glucose.
Paediatric patient will be given 1.75 g/kg body weight up to 75g for the glucose load. Patient shall be
remained seated and consume nothing but water throughout the test. The test shall be abandoned if the
patient vomits during the test.
For general patients who are not pregnant, a fasting and 2-hour post glucose load venous blood
specimen shall be obtained for blood glucose testing; for OGTT performed on pregnant ladies, an
additional 1-hour post glucose load specimen is required besides the fasting and 2-hour post glucose
load specimens (Recommendation on the diagnosis and classification of hyperglycaemia in pregnancy
by International Association of Diabetes).
Specimens for OGTT shall be clearly labelled with the time of collection to allow the laboratory to
differentiate between the fasting and post glucose load specimens and report accordingly.
Step 1
The PYtest® Kit should be opened and all components laid out.
PYtest Kit Includes:
• 2 paper cups
• PYtest® balloon
• PYtest® capsule
• A straw
• A courier/mailbox for the balloon should the breath specimen need to be posted or air-freighted
Step 2
The Patient swallows a PYtest® capsule (containing a small amount of 14C-labelled urea) with 30mls
of water using paper cup provided. Wait 3 minutes then swallow the second cup of water and wait for
another 7 minutes before proceeding to Step-3. When the 14C-urea comes into contact with H. pylori in
the stomach, it is hydrolysed into 14C-carbon dioxide and ammonia. The 14C-carbon dioxide (14CO2)
enters the bloodstream and is carried to the lungs via the circulatory system and is exhaled by the
patient.
Step3
Ten minutes after ingesting the capsule, a breath specimen is collected in a special metalized mylar
balloon. The balloon containing the breath specimen may be analysed on-site or sent to a pathology
laboratory for analysis.
The Urea C13 Breath Test Kit-Heliforcetm should be opened up and all component laid sich as C13 Urea
Granule, 2 breath collection bag for 00-Min and 30-Min.
Step 1
Two breath collection bags will be given. Remember to label with patient’s Name and Date of
collection. Indicate one as 00-Min and another as 30-Min.
Step 2
For collection the 00-Min, remove pull-off cap from mouthpiece. Ask the patient to breath normally and
exhale into mouthpiece of the bag until it bloated. Replace the cap of the mouthpiece of the bag.
Step 3
Dissolve the C13 Urea Granule 80-100ml purified, room temperature water and mix well. Then, the
patient drink the solution and set time for 30 minute.
Step 4
After 30 minutes taking the C13 ure granule solution, collect breath again using the sample bag 30-Min.
Send both breath collection bags to the laboratory for analysis.
The blood gases specimen shall be collected by using heparinized syringe. While collecting the blood
gases specimen, be sure that no air bubbles are aspirated into the syringe. After adequate specimen
volume is obtained, quickly remove the needle, and apply pressure on the puncture site.
The specimen shall be sealed immediately and placed on ice. It is important to keep the specimen
airtight and watertight and immediately transport the specimen to the Intensive Care Unit for testing.
The testing shall be performed within 10 – 15 minutes from the time of specimen collection.
Mode of oxygen delivery (whether the patient is breathing room air, oxygen, or ventilated) and patient’s
temperature must be indicated. Fever and assisted oxygen or breathing alters test interpretation.
The cause of specimen rejection includes clots in specimens, specimen left at room temperature for
more than 15 minutes and specimen is not properly sealed before analysing.
SEMEN ANALYSIS
1. Refrain from sexual intercourse or masturbation for between 3 to 5 days.
2. Produce the specimen by masturbation without artificial lubricants. Do not use condom, as condoms
contain spermicidal agents.
3. Collect the specimen into the clean, wide mouth container supplied. It is important that the whole
ejaculate is collected. If not, the specimen should be labelled as incomplete.
4. Record time of ejaculation and the number of day of sexual abstinence.
5. The specimen must be delivered to the lab within 1 hour once been collected without any delay.
Keep the specimen warm at body temperature during the transportation.
CYTOPATHOLOGY GUIDELINES
FINE NEEDLE • Advanced booking is required for FNA by Consultant Cytopathologist as well
ASPIRATION as when assistance is required by MLT.
(FNA) • A signed consent from the patient shall be obtained by the person
performing the procedure. Refer Appendix 6 for sample of the consent
form.
• Fix 2 to 3 slides immediately (within a few seconds) using Cytopathology spray
fixative or immerse in 95% ethyl alcohol for 15-30 minutes.
• Provide another 2 to 3 air dry slide without fixative.
• Fluid obtained with a needle pass shall be expressed into a sterile container.
• Label containers with at least 2 identifiers (e.g., patient’s name, IC, passport
number or MRN) and indicate nature of the specimen.
• Label slides to indicate air dried or alcohol fixed smears.
• Submit to the Laboratory using one request form.
FLUIDS • Including CSF, bronchial washing, colonic washing, pelvic washing, effusion,
etc.
• Collect in a sterile container, label with at least 2 identifiers (e.g., patient’s
name, IC, passport number or MRN) and indicate nature of the specimen and
send immediately to the laboratory.
GYNAECOLOGY • Ideal sampling date is two weeks after the first day of the last menstrual period.
SMEAR Avoid sampling during normal menses.
• Avoid use of vaginal medication, vaginal contraceptives, or douches for 48
hours prior to examination.
• Information needed in the request form should include the following:
i) Last Menstrual Period (LMP)
ii) Previous surgery (GYN)
iii) Hormonal/Oral Contraceptive (OCP)
Conventional
• Label the slide with at least 2 identifiers (e.g., patient’s name, IC, passport
number or MRN).
• Smear preparations shall be fixed immediately after collection:
Fixative Duration
95% ethyl alcohol 15 – 30 minutes
spray fixatives 10 minutes
• Fixed smears should be allowed to dry for 10 minutes prior to placing into slide
carrier for dispatch to the laboratory.
• Submit to the laboratory using one request form.
HISTOPATHOLOGY GUIDELINES
HANDLING OF SPECIMEN
• Routine specimens should be fixed in 10% buffered formalin unless otherwise stated.
• Ensure volume fixative 10:1 ratio of fixative to tissue. Fixative volume shall be at least 10 times of
the specimen size.
• Unfixed biopsy specimens for special immunofluorescence stains shall be sent to laboratory
immediately.
• Unfixed and fresh specimen for frozen sections shall be delivered to laboratory immediately.
• All specimens shall be labelled with patient’s 2 unique identifiers and nature of specimens.
• All histopathology specimens shall be sent in containers with proper labelling.
• Large specimen shall be sent in double-bagged plastic bag to prevent leakage.
• Multiple small specimens, such as gastrointestinal biopsies, shall be mounted on a piece of filter
paper and properly labelled.
• For specimens where orientation is important, mark or tag the specimen e.g., axillary tail of
mastectomy specimens, surgical margin.
• Specimens from different anatomical sites should be sent in separate containers, labelled, and
itemized in the same Histopathology Request Form.
• Specimens will be charged according to the number, size and nature of specimens, complexity and
not depending on the size of containers.
FROZEN SECTION
• At least one day advance booking is required.
• Contact Histopathology Department for enquiry.
• Specimen for frozen sections should be fresh specimen without fixative.
• An additional 100% surcharge will be imposed for frozen section request done after office hours.
• Courier service charge for waiting and pickup specimen.
9. Cervical biopsy
10. PNS/NPC
11. Skin Lesion
12. Skin tag
13. Skin Biopsy
14. Liver biopsy
15. Lung biopsy
MICROBIOLOGY GUIDELINES
GENERAL PRINCIPLES
• Whenever possible, specimens shall be collected before antibiotic therapy is commenced.
• Avoid contaminating the specimen. Maintain aseptic or sterile techniques.
• Specimens for bacterial culture should be representative of the disease process.
• Sufficient specimen must be collected to ensure an accurate examination.
• Transport specimens quickly to the laboratory to prevent desiccation of the specimen and death of the
microorganisms.
• Submit fluid specimens collected. Do not submit fluids on swabs.
• Patient’s recent antimicrobial therapy and brief clinical history shall be provided.
SPECIAL PRECAUTIONS
• Specify specimen collection site in the test order to ensure optimal recovery of micro-organisms.
• Specimen for urine culture shall be sent to the laboratory immediately after collection. Otherwise, it
shall be refrigerated.
• CSF specimens shall be transported to the laboratory immediately after collection. Refrigeration is
strictly prohibited as fastidious bacteria do not withstand refrigeration.
Table 5: Specimen Collection, Handling and Rejection Criteria for Microbiology Specimens
or 5g solid
(peanut sized)
Nail Clean, dry leak- Ambient Wipe nail with sterile saline. NA
proof screw temperature
cap containers Clip away the affected areas
and collect material under
the nail
Pernasal/ Swab in Ambient NA Swabs not in
transport temperature transport
nasopharynge medium medium
al Swab
Calcium
alginate swab
in transport
medium (for
pertussis)
Swab must be
fully immersed
in the transport
medium
Vaginal And Swab in Ambient Avoid collection from the Swab without
transport temperature. areas of normal flora. transport
Urethral Swab medium medium
If > 24 hours, Please notify if Neisseria
Swab must be refrigerate at 4 gonorrhoea is suspected. Received
fully immersed to 8°C >24 hours
in the transport after
medium collection
CSF Plain sterile Transport in Do not refrigerate Insufficient
bottle sealed specimen specimen
containers as
Minimum 0.5ml soon as
each in 3 possible.
different bottles
Bacteria –
Ambient
temperature.
If > 24 hours,
keep at 37ºC
(incubator)
Urine Clean, screw- Transport to Avoid overnight specimens. Insufficient
top specimen laboratory specimen
transport within 2-3 hours
container or store at 4 to >4 hours
8°C not more after
Minimum 1ml than 24 hours collection
and left at
room
temperature
>24 hours
after
collection if
refrigerated
sample
Urine from Clean, screw- Transport to Disinfect the catheter Foley
indwelling top specimen laboratory collection port with 70% catheter tips
catheter transport within 2-3 hours alcohol.
container or store at 4 to
Use a needle and syringe to
8°C not more
aseptically collect 5-10ml of
than 24 hours
urine.
Transfer the urine to a sterile
container
QuantiFERON® 1 ml for each Transport to Collect 1 ml blood for each Insufficient/
– TB Gold Plus tube collected laboratory QFT® blood collection tube overfill
in Nil control within 16 hour according blood tube specimen
(Grey), TB1 after collection. collection order (Grey-Green-
Received
antigen Yellow-Purple).
Room >16 hour
(Green), TB2
temperature Follow the black mark on the after
antigen (yellow)
side of the tube to ensure 1 collection
and Mitogen
ml fill volume.
control tubes
(purple).
Our routine Culture & Sensitivity of Bacterial Pathogen procedure identify and report the susceptibility
pattern of a wide range of organisms as the laboratory uses the state-of-the-art technology in bacterial
identification system.
Our routine Stool Culture procedure identifies and reports the susceptibility pattern of Salmonella,
NOTE: For others special request please indicate on the request form if least common
pathogens are sought or anaerobic culture is required.
• The recommended sample fixation for FISH is 6-48 hours in 10% Neutral Buffered Formalin.
• The laboratory accepts tissue sections. The optimal thickness for all sections is 3-4μm. Please
clean microtome blade and water bath thoroughly before cutting sections to avoid cross-
contamination and false positive results.
• The first few sections should always be reserved for FISH testing. Sections should be mounted on
positively charged slides.
• Please label all slides clearly with AT LEAST TWO unique patient identifiers, e.g., name and
pathology number (Block ID).
• For paraffin sections, send five (5) slides per FISH test requested in a protected container
together with a completed request form, corresponding H&E slide with the relevant area marked
(even if 100% is tumour tissue) and your own Histopathology report.
• If you prefer to send FFPE block, this will need to be cut and the sections marked by a
histopathologist prior to testing.
Slides and blocks should be posted at room temperature packaged in a cushioned and sturdy outer
package. A fine absorbent pad should be used to protect tissue face of the paraffin block from
damage during transportation.
• Whole blood in two (2) 10 mL Cell-Free DNA (cfDNA) BCT Tubes provided or please contact
Pantai Premier Pathology at +603 2280 0187 ext. 171/173 for further information. (TUBES MUST
BE IDENTIFIED WITH THE SAME NUMBER AS THAT REGISTERED IN THE ATTACHED
REQUEST FORM AND MUST BE SENT TO THE LAB AS SOON AS POSSIBLE AT AMBIENT
TEMPERATURE) After collection, immediately and gently invert the tubes 10 times. Inadequate or
delayed in mixing may result in inaccurate test result.
• After 10 times inverted, store at room temperature (2°C to 30°C).
• Specimen must be reached at RSL, Pantai Premier Pathology Sdn Bhd. Within 3 days.
• Please contact Pantai Premier Pathology Sdn Bhd. for collection of specimens.
GENERAL PRINCIPLES
• Avoid contaminating the specimen.
• Sufficient specimen must be collected to ensure an accurate examination.
• Transport specimens quickly to the laboratory with ice packs (except for CSF).
• Indicate anatomical collection site of the specimen and clinical diagnosis in the requested form.
SPECIAL PRECAUTIONS
• CSF specimens shall be transported to the laboratory immediately after collection. Refrigeration is
strictly prohibited.
Refrigerate
serum/plasma at
2°C-8°C for 3
Plain Serum/EDTA 2x Plain Tube/EDTA
days. Freeze
Plasma Tube
serum/plasma in -
20°C or cooler if NA Lysed specimen
more than 3 days
Sterile Leak-Proof
Fresh tissue 2°C-8°C NA NA
Container
Urethral/ Vaginal/
Endocervical / Avoid collection NA
Dry/Cotton Swab 2°C-8°C
Cervical/ Penile swab from the areas
of normal flora.
Thinprep, Surepath
Liquid Base Cytology 2°C-8°C NA NA
or Pathtezt
Avoid high NA
Room
FFPE Block/Cell temperature
Block Container temperature
Block/FNAC/EUSFNA during
transportation
CYTOGENETICS GUIDELINES
• Proper specimen collection and sterile handling are critical for cytogenetic studies.
• Draw 5-10 mL (paediatric: 2-5 mL) peripheral blood in a green-top (sodium heparin) collection
tube.
• Collection containers must be closed tightly to prevent leakage of sample during transportation to
the laboratory.
• Label specimen tube with patient’s name and a second identifier (ex: DOB, MRN).
• All requests should be accompanied with the request form signed by the respective medical
officers / consultants.
• The REFERRAL REASON(S) for the test (compulsory requirement). A history and/or intended
purpose of the investigation allows us to select the exact culture regime or mode of analysis most
appropriate for the clinical scenario.
• The culture procedures were made everyday afternoon (except Sunday & Public Holiday) at about
5 pm (usually). Any changes of culture time need to adjust timing for thymidine and harvest
process.
• Specimens should be received by the laboratory as soon as possible (ideally within 24 hours). It is
generally recommended that specimens be maintained at ambient temperature during transit.
Extreme temperatures should be avoided. Never freeze, add fixative or preservative.
• If it is not possible to process samples as soon as they arrive, they should be stored at 4°C.
However, since delays affect quality, cultures should be initiated as soon as possible.
• Only the specimen collect with sodium heparin media will attempted for cytogenetic studies.
• Specimens that are clotted, haemolysed and/or added in wrong anticoagulant tube will be rejected
and informed to the ward or clinic immediately.
• Suboptimal specimens;
- In blood, which is partially clotted, particularly haemolysed, or in which the log time before
receipt by laboratory of sample is more than 24 hours, studies may be attempted,
although are considered suboptimal specimens and are less likely to be successful.
- Metaphase spreads may obtain from the sample collected in lithium heparin; however,
sodium heparin is preferred since lithium heparin may cause toxicity to cells.
• Do not use expired collection containers or transport media for specimen collection.
• Proper specimen collection and sterile handling are critical for cytogenetic studies.
• Aspirate 1-5 mLs of a first draw of bone marrow aspirate into a sodium heparin tube and mix well
to prevent clotting.
• Collection containers must be closed tightly to prevent leakage of sample during transportation to
the laboratory.
• Label specimen tube with patient’s name and a second identifier (ex: DOB, MRN).
• All requests should be accompanied with the request form signed by the respective medical
officers / consultants.
• The REFERRAL REASON(S) for the test (compulsory requirement). A history and/or intended
purpose of the investigation allows us to select the exact culture regime or mode of analysis most
appropriate for the clinical scenario.
• The culture procedures were made everyday afternoon (except Sunday & Public Holiday) at about
5 pm (usually). Any changes of culture time need to adjust timing for blocking, releasing and
harvest process.
• Specimens should be received by the laboratory as soon as possible (ideally within 24 hours). It is
generally recommended that specimens be maintained at ambient temperature during transit.
Extreme temperatures should be avoided. Never freeze, add fixative or preservative.
• If it is not possible to process samples as soon as they arrive, they should be stored at 4°C.
However, since delays affect quality, cultures should be initiated as soon as possible.
• Only the specimen collect with sodium heparin media will attempted for cytogenetic studies.
• Specimens that are clotted, haemolysed and/or added in wrong anticoagulant tube will be rejected
and informed to the ward or clinic immediately.
• Suboptimal specimens;
- In bone marrow, which is partially clotted, particularly haemolysed, or in which the log
time before receipt by laboratory of sample is more than 24 hours, studies may be
attempted, although are considered suboptimal specimens and are less likely to be
successful.
- Metaphase spreads may obtain from the sample collected in lithium heparin; however,
sodium heparin is preferred since lithium heparin may cause toxicity to cells.
• Do not use expired collection containers or transport media for specimen collection.
RESULTS REPORTING
REPORTING OF LABORATORY RESULTS
• Quantitative results will be reported together with reference ranges.
• Comments will be included for all results with poor specimen quality that may interfere with the
accuracy of the testing.
• Preliminary reports which are crucial to patient management will be issued to requesting clinician.
• Completed reports will be delivered or printed to the requesting clinician and not to patient.
• All laboratory personnel are strictly adhering to Personal Data Protection Act and code of ethics of
private and confidentiality of result.
URGENT RESULTS
Urgent results will be reported to the requesting doctor via fax/phone provided the fax/phone number is
provided on the request form. However, faxing of urgent reports are recommended instead of verbal
reports to ensure the accuracy of results conveyed.
TURNAROUND TIME
Laboratory reports are usually completed within 24hours upon receipt of the specimen except for the
tests that are outsourced, requires long period of incubation (e.g., Bacteria culture), run in batches and
involved clinical interpretation (e.g., Histopathology, Molecular and Cytopathology)
Occasionally, the laboratory may not be able to meet the defined turnaround time for test that are
routinely performed in-house e.g., equipment breakdown, LIS/Server down or where the second opinion
required. If there is a delay in reporting results which may compromise patient care, lab will notify
affected requesting doctor/client accordingly.
Further inquiries regarding Turnaround Time, can be made by calling respective Pantai Premier
Pathology Branch and/marketing personnel.
Test results which fall within the critical value will be informed to the requesting doctor with record
maintained. The doctor shall read back the patient’s identity and critical value informed before the end
of the conversation as a precautionary step to ensure correct information had been conveyed and
received.
≥ 256
(PHSP & PHLM,
GKK)
≥ 300
(PHM)
Glucose
(> 18 years old) ≤ 2.8 ≥ 20.0 mmol/L
Adjusted Calcium
(> 18 years old) ≤ 1.5 ≥ 3.00 mmol/L
Phosphate
(> 18 years old) ≤ 0.32 ≥ 2.87 mmol/L
Magnesium
(> 18 years old) ≤ 0.4 ≥ 2.00 mmol/L
Creatinine
(1 month to 18 years old) None ≥ 330 µmol/L
Urea
(1 month to 18 years old) None ≥ 19.0 mmol/L
≥ 10.0
(PHM)
Uric Acid
(1 month to 18 years old) None ≥ 0.50 mmol/L
Haemoglobin
(> 18 years old) ≤ 7.0 ≥ 20.0 g/dL
< 8.0
(PHM)
< 8.0
(PHM)
≤ 10.0
(PHM)
Platelets
(> 18 years old) ≤ 20 ≥ 1000 109 /L
≤ 50
(PHBP)
≤ 100
(PHM)
< 50
(GKK)
(Paeds & neonate)
Fibrinogen
(> 18 years old) ≤1 None g/L
Limits must be referred to Clinical Pathologist for the presence of blast cells, plasma cells,
indefinable cells, morphologically abnormal white cells, morphologically abnormal platelets:
(In the absence of Clinical Pathologist, the section leader or laboratory manager must verify the
slides)
IMUNOLOGY/SEROLOGY
Anti-HIV 1 & II All Reactive
Influenza A & B rapid test Influenza A positive
BACTERIOLOGY
Blood Culture Positive Gram stain/Culture
Sterile Body Fluids Positive Gram stain/ Bacterial Antigen detection/ Culture
(Cerebral spinal fluid (CSF),
Pleural Fluid, Peritoneal fluid,
and Pericardial fluid)
BLOOD BANK
Direct Coombs Positive
Crossmatch Incompatible
(Especially after the release of un-crossmatched blood or
emergency crossmatched blood.)
CYTOPATHOLOGY
Gynaecology All cases reported as:
High Grade Squamous Intraepithelial Lesion (HSIL)
High Grade Squamous Intraepithelial Lesion (HSIL) with
suspicious of invasion
Squamous Cell Carcinoma (SCC)
Atypical Glandular Cell-Non-otherwise specified (AGC-NOS)
Atypical Glandular Cell (AGC) favour neoplastic
Adenocarcinoma in-situ (AIS)
HISTOPATHOLOGY
Malignancy in an uncommon / Unexpected or discrepant findings:
unexpected location or a) Significant disagreement between frozen section and
specimen type final diagnosis.
b) Significant disagreement of tumour diagnosis with
clinical diagnosis.
c) Significant disagreement and / or change between
diagnosis of primary pathologist and outside pathologist
consultant.
d) Mycobacterial, fungal, or other significant infectious
organism identified on special stain.
e) Significant disagreement between biopsy and surgical
specimen diagnosis by same pathologist.
Appendix 1
Appendix 2
Appendix 3
Appendix 4
Appendix 5
Appendix 6
Appendix 7
Appendix 8