Guide To The 7 Wastes of Lean

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A GUIDE TO THE

7 Wastes of
LEAN

Shishir Singh
Origin of Lean
The roots of Lean can be traced back to the post-World War II era in Japan.
The country was in the process of rebuilding its economy, and this period
laid the foundation for the Lean philosophy we know today.

At the heart of Lean's inception was Sakichi Toyoda, the visionary founder
of Toyota Industries Corporation and often regarded as the father of the
Toyota Production System (TPS). The TPS would later become the
cornerstone of Lean manufacturing. Sakichi Toyoda's pioneering work was
instrumental in the development of key Lean concepts, most notably the
identification of the "7 Wastes" of Lean.

Sakichi Toyoda's insights into waste reduction were groundbreaking. He


identified the "7 Wastes" as the primary sources of inefficiency in
manufacturing processes.

While Toyoda laid the foundation for Lean, the journey toward perfecting
Lean principles continued with the contributions of Taiichi Ohno, an
engineer at Toyota. Ohno and his team took up the mantle, driven by a
commitment to enhance manufacturing processes, reduce waste, and
maximize both efficiency and value.

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Introduction to Lean and 7 Wastes
Lean is a philosophy, a way of thinking, and a set of practices that have
transformed industries across the globe. At its core, Lean aims to eliminate
waste, enhance efficiency, and create value for customers. A fundamental
concept within Lean is the identification and elimination of the "7 Wastes."
These are seven common sources of inefficiency that can be found in both
manufacturing and service industries.

It emphasizes the elimination of anything that doesn't add value to the


product or service. The 7 Wastes, often remembered with the acronym "TIM
WOOD," are:

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Explanation of 7 Wastes
Lean's goal is to minimize or eliminate these wastes by optimizing
processes. This can involve reorganizing workspaces, streamlining
workflows, and improving process efficiency.

The 7 wastes of Lean can be explained in more detail as follows:

Transportation: Transportation is the waste of unnecessary movement of


materials or products. This can occur when the layout of a workplace is
inefficient or when products are transported between different locations
unnecessarily.

Inventory: Inventory is the waste of storing more materials or products


than necessary. Excess inventory can lead to increased storage costs,
spoilage, and obsolescence.

Motion: Motion is the waste of unnecessary movement of people. This can


occur when the layout of a workplace is inefficient or when tools and
equipment are not properly organized.

Waiting: Waiting is a waste of idle time for people or machines. This can
occur when there are bottlenecks in a process or when there is a lack of
coordination between different departments.

Overprocessing: Overprocessing is the waste of adding more features or


functionality to a product or service than the customer needs. This can
lead to increased costs and longer production times.

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Explanation of 7 Wastes
Overproduction: Overproduction is the most obvious form of waste. It
occurs when more products are produced than the customer needs. This
can lead to excess inventory, which can tie up capital and lead to spoilage.

Defects: Defects are the waste of producing products or services that are
not of the required quality or specification. This can lead to customer
dissatisfaction, rework costs, and even product liability claims.

Advantages/Benefits

The advantages of Lean are numerous and include:

Cost Reduction: Eliminating waste reduces operational costs, improving


profitability.

Faster Delivery: Streamlined processes mean faster delivery times to


customers.

Improved Quality: By reducing defects, Lean enhances product and service


quality.

Enhanced Employee Engagement: Empowering employees to identify and


eliminate waste boosts morale and job satisfaction.

Improved Customer Satisfaction: Lean's focus on value creation leads to


happier customers.

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Use Cases

The 7 wastes of Lean can be identified and eliminated in a variety of


manufacturing and service industries. For example:

Manufacturing: In a manufacturing setting, Lean principles are applied to


reduce setup times, improve production flow, and minimize defects. For
example, Toyota famously reduced setup times on their production lines,
which allowed them to produce smaller batches and reduce inventory
waste.

Service (BPO): In Business Process Outsourcing (BPO) companies, Lean


principles can be applied to streamline administrative tasks, reduce
waiting times, and eliminate errors. For instance, a BPO might use Lean to
optimize its invoice processing by reducing unnecessary handoffs between
teams.

IT Industries: In IT, Lean principles can optimize software development


processes. Lean helps minimize unnecessary features, improve
collaboration among development teams, and reduce defects in the final
product. For example, a software company might apply Lean to create a
more streamlined software development pipeline.

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Industry Examples

Transportation

Manufacturing: Excessive forklift movement in a factory, moving materials


between distant workstations.

Service (BPO): In a call center, unnecessary routing of calls to multiple


agents, causing longer call times.

IT Industries: Excessive data transfers between servers, leading to latency


and inefficiency.

Inventory

Manufacturing: Storing large quantities of raw materials that may become


obsolete before use.

Service (BPO): A BPO provider has too many customer records on file,
which makes it difficult to find the information that is needed.

IT Industries: Accumulating unused software licenses or outdated


hardware.

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Industry Examples

Motion

Manufacturing: Workers frequently reach, bend, or walk to access tools or


materials.

Service (BPO): Employees have to physically move between departments


to get information or complete a task.

IT Industries: Frequent movement between workstations to access


different software or hardware components.

Waiting

Manufacturing: Idle time between manufacturing process steps due to


poor scheduling.

Service (BPO): A customer is On Hold for a long time because the


employee they need to speak to is busy with another customer

IT Industries: Waiting for approvals, feedback, or resources that slow down


software development.

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Industry Examples

Overprocessing

Manufacturing: A manufacturer applies a special coating to its widgets,


even though customers do not need or want it.

Service (BPO): A BPO provider collects more information from customers


than it needs, which frustrates customers and wastes time.

IT Industries: Using overly complex software solutions for tasks that could
be achieved with simpler tools.

Overproduction

Manufacturing: Producing excessive units beyond customer demand,


leading to excess inventory.

Service (BPO): A service provider processes more customer orders than it


has staff to handle, resulting in long wait times for customers

IT Industries: Developing software with features that users don't require,


resulting in complexity and waste.

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Industry Examples

Defects

Manufacturing: A manufacturer produces widgets that are not the correct


size or color, or that have other defects.

Service (BPO): Errors in data entry that necessitate correction, resulting in


extra time and cost.

IT Industries: Software coding errors that lead to debugging and patching,


delaying project completion.

By identifying and eliminating these wastes in their respective industries,


organizations can optimize their processes, reduce costs, improve
efficiency, and enhance overall quality, leading to increased customer
satisfaction and competitiveness.

Lean is a powerful approach to improve efficiency and reduce waste in


manufacturing, service, and IT industries. By identifying and eliminating the
7 wastes of Lean, organizations can significantly improve their bottom line
and deliver better value to their customers.

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Hi, I am Shishir Singh, a Business Excellence and
Digital Transformation Leader. Lean Six Sigma MBB,
RPA, and BI Analytics Expert, and a Six Sigma Trainer
& Consultant

I am a LinkedIn top voice in Six Sigma, Management


Consulting, Leadership, Technology Innovation, and
Continous Improvement.

Connect & follow me on LinkedIn for more insights.

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