Local and Global Communication in Multicultural Settings
Local and Global Communication in Multicultural Settings
Local and Global Communication in Multicultural Settings
Introduction- ROBERT
OVERVIEW:
Multicultural Setting
The Local Communication and Global Communication
Communication Challenges in Multicultural Settings
Cross-Cultural Communication Skills
What is Communication
"Communication is the art of conveying ideas, thoughts, and emotions between individuals,
fostering understanding and connection through spoken or written words, gestures, or other forms
of expression."
-refers to the practice of giving equal attention to different cultures in a particular setting. It incorporates
and acknowledge human diversity.
Examples:
- Multingual Populations
-Religious Diversity
Culture Diversity
-refers to the variety of cultures existing together in a place or community, and also essentially, cultural
diversity is about bringing people together from a diverse set of backgrounds and cultures, then creating
an environment that not only recognizes the differences between those cultures and backgrounds, but
celebrates them. It helps create a space for people to be authentically themselves.
Examples:
- Religion
-Languages
-Communication styles
-Food
-Background
Differentiate the Local Communication and Global Communication – CYPER
1.ETHNOCENTRISM
We all have a natural tendency to look at other cultures through our own lenses.
2. STEREOTYPING
To manage cross-cultural teams successfully, you need to flex your own style.
4. LANGUAGE BARRIERS
All teams have a common language, but when some people are more fluent than others, it creates social
distance between members.
5. GEOGRAPHICAL DISTANCE
In global virtual teams, people don’t get the chance to interact and build
relationships with each other as in a traditional office environment
6. CONFLICTING VALUES
Culture is like an iceberg: what you see are the behaviours, and those are influenced by the invisible
values under the water line.
IMPACT OF BARRIER IN COMMUNICATION
They can cause misunderstanding that lead to conflict, frustration, offense, violence, hurt feelings, and
wasting time, effort, money and lives of the people.
We communicate with strangers in a way that is directly impacted by the stereotypes we have. The first
assumptions we make about the behavior of strangers will inevitably be based on preconceived notions
about their culture, race, or ethnicity.
We categorize people unconsciously based on their looks, their sex, and their nationality.
Types of Stereotypes
1. Age Stereotypes
2. Gender Stereotypes
4. (Dis)Ability Stereotypes
5. Political Stereotypes
6. Religious Stereotypes
-Cross-cultural communication can be defined as a dialogue or any kind of interaction (both verbal and
non-verbal) between people of different nationalities.
-It is an essential soft skill because it can make or break personal and business relationships. It is also
critical for improving international relations and furthering a vision of achieving global peace.
-are two interconnected concepts—but they are far from interchangeable. Diversity focuses on
representation or the make-up of an entity. Inclusion is about how well the contributions, presence, and
perspectives of different groups of people are valued and integrated into an environment
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