MKTG 10th Edition Lamb Solutions Manual 1
MKTG 10th Edition Lamb Solutions Manual 1
MKTG 10th Edition Lamb Solutions Manual 1
This chapter begins with the learning outcome summaries, followed by a set of lesson plans for you to use
to deliver the content in Chapter 5.
Lecture (for large sections) on page 3
Company Clips (video) on page 4
Group Work (for smaller sections) on page 6
Review and Assignments begin on page 7
Review questions
Application questions
Application exercise
Ethics exercise
Video Assignment
Case Assignment – P&G, Unilever, Panasonic
Great Ideas for Teaching Marketing from faculty around the country begin on page 18
We’ve also created integrated cases that cover the topics in Chapters 1 through 5.
• Nestle on page 23
• Telekom Austria on page 27
LO4 Identify the various ways of entering the global 28: Global Marketing by the Individual Firm
marketplace 29: Why “Go Global”?
30: Exhibit 5.2: Risk Levels for Five Methods of
5-4 Global Marketing by the Individual Firm Entering the Global Marketplace
31: Entering the Global Marketplace
32: Export Intermediaries
LO5 List the basic elements involved in developing a 33: The Global Marketing Mix
global marketing mix 34: The Global Marketing Mix
35: Product and Promotion
5-5 The Global Marketing Mix 36: Place (Distribution)
37: Pricing
38: Exchange Rates
39: Dumping
40: Dumping
41: Countertrade
LO6 Discover how the Internet is affecting global 42: The Impact of the Internet
marketing 43: The Impact of the Internet
44: Social Media
6.1 The Impact of the Internet 45: Chapter 5 Video
46: Part 1 Video
Suggested Homework:
• The end of this chapter contains an assignment on the Nederlander Organization video and the Nissan case.
• This chapter’s online study tools include flashcards, visual summaries, practice quizzes, and other resources that
can be assigned or used as the basis for longer investigations into marketing.
S .A .
S .G .
During the last two years of his life, his health, early impaired by fasts
and vigils, failed entirely, and he was unable to rise from his couch. He
died in 604, in the fourteenth year of his pontificate. They still preserve,
in the church of the Lateran at Rome, his bed, and the little scourge with
which he was wont to keep the choristers in order.
The monastery of St. Andrew, which he founded on the Celian Hill, is
now the church of San Gregorio. To stand on the summit of the majestic
flight of steps which leads to the portal, and look across to the ruined
palace of the Cæsars, makes the mind giddy with the rush of thoughts.
There, before us, the Palatine Hill—pagan Rome in dust: here, the little
cell, a few feet square, where slept in sackcloth the man who gave the
last blow to the power of the Cæsars, and first set his foot as sovereign
on the cradle and capital of their greatness.
St. Gregory was in person tall and corpulent, and of a dark
complexion, with black hair, and very little beard. He speaks in one of
his epistles of his large size, contrasted with his weakness and painful
infirmities. He presented to the monastery of St. Andrew his own
portrait, and those of his father, and his mother St. Sylvia: they were still
in existence 300 years after his death, and the portrait of Gregory
probably furnished that particular type of physiognomy which we trace
in all the best representations of him, in which he appears of a tall, large,
and dignified person, with a broad full face, black hair and eyebrows,
and little or no beard.
As he was, next to St. Jerome, the most popular of the Four Doctors,
single figures of him abound. They are variously treated: in general, he
bears the tiara as pope, and the crosier with the double cross, in common
with other papal saints; but his peculiar attribute is the dove, which in the
old pictures is always close to his ear. He is often seated on a throne in
the pontifical robes, wearing the tiara: one hand raised in benediction; in
the other a book, which represents his homilies, and other famous works
attributed to him: the dove either rests on his shoulder, or is hovering
over his head. He is thus represented in the fine statue, designed, as it is
said, by M. Angelo, and executed by Cordieri, in the chapel of St.
Barbara, in San Gregorio, Rome; and in the picture over the altar-piece
of his chapel, to the right of the high altar. In the Salviati Chapel, on the
left, is the ‘St. Gregory in prayer,’ by Annibal Caracci. He is seen in
front bareheaded, but arrayed in the pontifical habit, kneeling on a
cushion, his hands outspread and uplifted; the dove descends from on
high; the tiara is at his feet, and eight angels hover around:—a grand,
finely-coloured, but, in sentiment, rather cold and mannered picture.[286]
By Guercino, St. Gregory seated on a throne, looking upwards, his
hand on an open book, in act to turn the leaves; the dove hovers at his
shoulder: to the left stands St. Francis Xavier; on the right, and more in
front, St. Ignatius Loyola. Behind St. Gregory is an angel playing on the
viol, in allusion to his love and patronage of sacred music; in front an
infant angel holds the tiara. The type usually adopted in figures of St.
Gregory is here exaggerated into coarseness, and the picture altogether
appears to me more remarkable for Guercino’s faults than for his
beauties.[287]
Several of the legends connected with the history of St. Gregory are of
singular interest and beauty, and have afforded a number of picturesque
themes for Art: they appear to have arisen out of his exceeding
popularity. They are all expressive of the veneration in which he was
held by the people; of the deep impression left on their minds by his
eloquence, his sanctity, his charity; and of the authority imputed to his
numerous writings, which commonly said to have been dictated by the
Holy Spirit.
1. John the deacon, his secretary, who has left a full account of his life,
declares that he beheld the Holy Ghost in the form of a dove perched
upon his shoulder while he was writing or dictating his famous homilies.
This vision, or rather figure of speech, has been interpreted as a fact by
the early painters. Thus, in a quaint old picture in the Bologna Gallery,
we have St. Gregory seated on a throne writing, the celestial dove at his
ear. A little behind is seen John the deacon, drawing aside a curtain, and
looking into the room at his patron with an expression of the most naïve
astonishment.
2. The Archangel Michael, on the cessation of the pestilence, sheathes
his sword on the summit of the Mole of Hadrian. I have never seen even
a tolerable picture of this magnificent subject. There is a picture in the
Vatican, in which Gregory and a procession of priests are singing
litanies, and in the distance a little Mola di Adriano, with a little angel on
the summit;—curious, but without merit of any kind.
3. The Supper of St. Gregory. It is related that when Gregory was only
a monk, in the Monastery of St. Andrew, a beggar presented himself at
the gate, and requested alms: being relieved, he came again and again,
and at length nothing was left for the charitable saint to bestow, but the
silver porringer in which his mother, Sylvia, had sent him a potage; and
he commanded that this should be given to the mendicant. It was his
custom, when he became pope, to entertain every evening at his own
table twelve poor men, in remembrance of the number of our Lord’s
apostles. One night, as he sat at supper with his guests, he saw, to his
surprise, not twelve, but thirteen seated at his table. And he called to his
steward, and said to him, ‘Did I not command thee to invite twelve? and
behold, there are thirteen!’ And the steward told them over, and replied,
‘Holy Father, there are surely twelve only!’ and Gregory held his peace;
and after the meal, he called forth the unbidden guest, and asked him,
‘Who art thou?’ And he replied, ‘I am the poor man whom thou didst
formerly relieve; but my name is the Wonderful, and through me thou
shalt obtain whatever thou shalt ask of God.’ Then Gregory knew that he
had entertained an angel (or, according to another version of the story,
our Lord himself). This legend has been a frequent subject in painting,
under the title of ‘The Supper of St. Gregory.’ In the fresco in his church
at Rome, it is a winged angel who appears at the supper-table. In the
fresco of Paul Veronese, one of his famous banquet-scenes, the stranger
seated at the table is the Saviour habited as a pilgrim.[288] In the picture
painted by Vasari, his masterpiece, now in the Bologna Gallery, he has
introduced a great number of figures and portraits of distinguished
personages of his own time, St. Gregory being represented under the
likeness of Clement VII. The unbidden guest, or angel, bears the features
of the Saviour.
This is one of many beautiful mythic legends, founded on the words of
St. Paul in which he so strongly recommends hospitality as one of the
virtues: ‘Be not forgetful to entertain strangers: for thereby some have
entertained angels unawares.’ (Heb. xiii. 2.) Or, as Massinger has
rendered the apostolic precept,—
Learn all,
By this example, to look on the poor
With gentle eyes, for in such habits often
Angels desire an alms.
The bitter enmity excited against St. John Chrysostom in his lifetime,
and the furious vituperations of his adversary, Theophilus of Alexandria,
who denounced him as one stained by every vice, ‘hostem humanitatis,
sacrilegorum principem, immundum dæmonem,’ as a wretch who had
absolutely delivered up his soul to Satan, were apparently disseminated
by the monks. Jerome translated the abusive attack of Theophilus into
Latin; and long after the slanders against Chrysostom had been silenced
in the East, they survived in the West. To this may be added the slaughter
of the Egyptian monks by the friends of Chrysostom in the streets of
Constantinople; which, I suppose, was also retained in the traditions, and
mixed up with the monkish fictions. It seems to have been forgotten who
John Chrysostom really was; his name only survived in the popular
ballads and legends as an epitome of every horrible crime; and to
account for his being, notwithstanding all this, a saint, was a difficulty
which in the old legend is surmounted after a very original, and, I must
needs add, a very audacious fashion. ‘I have,’ writes my friend, ‘three
editions of this legend in Italian, with the title La Historia di San
Giovanni Boccadoro. It is in ottava rima, thirty-six stanzas in all,
occupying two leaves of letter-press. It was originally composed in the
fifteenth century, and reprinted again and again, like the ballads and tales
hawked by itinerant ballad-mongers, from that day to this, and as well
known to the lower orders as “Jack the Giant-killer” here. I will give you
the story as succinctly and as properly as I can. A gentleman of the high
roads, named Schitano, confesses his robberies and murders to a certain
Frate, who absolves him, upon a solemn promise not to do three things—
Che tu non facci falso sacramento,
Nè homicidio, nè adulterare.
That is, he swears that for seven years he will neither eat bread nor
drink wine, nor look up in the face of heaven, nor speak either Hebrew or
Latin, until it shall come to pass that an infant of seven days old shall
open its mouth and say, “Heaven hath pardoned thee—go in peace.” So,
stripping off his clothes, he crawls on hands and knees like the beasts of
the field, eating grass and drinking water.
‘Nor did his resolution fail him—he persists in this “aspra penitenza”
for seven years—
Sette anni e sette giorni nel diserto;
Come le bestie andava lui carpone,
E mai non risguardò il ciel scoperto,
Peloso egli era a modo d’ un montone;
Spine e fango il suo letto era per certo,
Del suo peccato havea contrizione;
E ogni cosa facea con gran fervore,
Per purgar il suo fallo e grand’ errore.
In the meantime it came into the king’s head to draw the covers where
the hermit was leading this life. The dogs of course found, but neither
they nor the king could make anything of this new species of animal,
“che pareva un orso.” So they took him home in a chain and deposited
him in their zoological collection, where he refused meat and bread, and
persisted in grazing. On new year’s day the queen gives birth to a son,
who, on the seventh day after he is born, says distinctly to the hermit,—
Torna alla tua cella,
Che Dio t’ ha perdonato il tuo peccato,
Levati su, Romito! ova favella!
But the hermit does not speak as commanded; he makes signs that he
will write. The king orders the inkstand to be brought, but there is no ink
in it: so Schitano at once earns his surname of Boccadoro (Chrysostom)
by a simple expedient: he puts the pen to his mouth, wets it with his
saliva, and writes in letters of gold—
Onde la penna in bocca si metteva,
E a scrivere cominciò senza dimoro,
Col sputo, lettere che parevan d’ oro!
‘After seven years and seven days, he opens his golden mouth in
speech, and confesses his foul crimes to the king; cavaliers are
despatched in search of the body of the princess; as they approach the
cavern they hear celestial music, and in the end they bring the donzella
out of the cistern alive and well, and very sorry to leave the blessed
Virgin and the angels, with whom she had been passing her time most
agreeably: she is restored to her parents with universal festa e allegrezza,
and she announces to the hermit that he is pardoned and may return to
his cell, which he does forthwith, and ends in leading the life of a saint,
and being beatified. The “discreti auditori” are invited to take example—
Da questo Santo pien di leggiadria
Che Iddio sempre perdona a’ peccatori,
and are finally informed that they may purchase this edifying history
on easy terms, to wit, a halfpenny—
Due quattrini dia senza far più parole.
The price, however, rose; for in the next century the line is altered
thus:—
Pero ciascun che comperarne vuole,
Tre quattrini mi dia senza più parole.’
S .B G .
Lat. St. Basilius Magnus. Ital. San Basilio Magno. Fr. St.
Basile. (June 14, . . 380.)
St. Basil, called the Great, was born at Cesarea in Cappadocia, in the
year 328. He was one of a family of saints. His father St. Basil, his
mother St. Emmelie, his two brothers St. Gregory of Nyssa and St. Peter
of Sebaste, and his sister St. Macrina, were all distinguished for their
sanctity, and renowned in the Greek calendar. The St. Basil who takes
rank as the second luminary of the Eastern Church, and whose
dogmatical and theological works influenced the faith of his own age,
and consequently of ours, was the greatest of all. But, notwithstanding
his importance in the Greek Church, he figures so seldom in the
productions of Western Art, that I shall content myself with relating just
so much of his life and actions as may render the few representations of
him interesting and intelligible.
He owed his first education to his grandmother St. Macrina the elder, a
woman of singular capacity and attainments, to whom he has in various
parts of his works acknowledged his obligations. For several years he
pursued his studies in profane learning, philosophy, law, and eloquence,
at Constantinople, and afterwards at Athens, where he had two
companions and fellow-students of very opposite character: Gregory of
Nazianzen, afterwards the Saint; and Julian, afterwards the Apostate.
The success of the youthful Basil in all his studies, and the reputation
he had obtained as an eloquent pleader, for a time swelled his heart with
vanity, and would have endangered his salvation but for the influence of
his sister, St. Macrina, who in this emergency preserved him from
himself, and elevated his mind to far higher aims than those of mere
worldly science and worldly distinction. From that period, and he was
then not more than twenty-eight, Basil turned his thoughts solely to the
edification of the Christian Church; but first he spent some years in
retreat among the hermits of the desert, as was the fashion of that day,
living, as they did, in abstinence, poverty, and abstracted study;
acknowledging neither country, family, home, nor friends, nor fortune,
nor worldly interests of any kind, but with his thoughts fixed solely on
eternal life in another world. In these austerities he, as was also usual,
consumed and ruined his bodily health; and remained to the end of his
life a feeble wretched invalid,—a circumstance which was supposed to
contribute greatly to his sanctity. He was ordained priest in 362, and
bishop of Cesarea in 370; his ordination on the 14th of June being kept
as one of the great feasts of the Eastern Church.
On the episcopal throne he led the same life of abstinence and
humility as in a cavern of the desert; and contended for the doctrine of
the Trinity against the Arians, but with less of vehemence, and more of
charity, than the other Doctors engaged in the same controversy. The
principal event of his life was his opposition to the Emperor Valens, who
professed Arianism, and required that, in the Church of Cesarea, Basil
should perform the rites according to the custom of the Arians. The
bishop refused: he was threatened with exile, confiscation, death: he
persisted. The emperor, fearing a tumult, resolved to appear in the church
on the day of the Epiphany, but not to communicate. He came, hoping to
overawe the impracticable bishop, surrounded by all his state, his
courtiers, his guards. He found Basil so intent on his sacred office as to
take not the slightest notice of him; those of the clergy around him
continued to chant the service, keeping their eyes fixed in the
profoundest awe and respect on the countenance of their bishop. Valens,
in a situation new to him, became agitated: he had brought his oblation;
he advanced with it; but the ministers at the altar, not knowing whether
Basil would accept it, dared not take it from his hands. Valens stood
there for a moment in sight of all the people, rejected before the altar,—
he lost his presence of mind, trembled, swooned, and would have fallen
to the earth, if one of the attendants had not received him in his arms. A
conference afterwards took place between Basil and the emperor; but the
latter remained unconverted, and some concessions to the Catholics was
all that the bishop obtained.
St. Basil died in 379, worn out by disease, and leaving behind him
many theological writings. His epistles, above all, are celebrated, not
only as models of orthodoxy, but of style.
Of St. Basil, as of St. Gregory and St. John Chrysostom, we have the
story of the Holy Ghost, in visible form as a dove of wonderful
whiteness, perched on his shoulder, and inspiring his words when he
preached. St. Basil is also celebrated as the founder of Monachism in the
East. He was the first who enjoined the vows of poverty, chastity, and
obedience; and his Rule became the model of all other monastic Orders.
There is, in fact, no other Order in the Greek Church, and when either
monks or nuns appear in a Greek or a Russian picture they must be
Basilicans, and no other: the habit is a plain black tunic with a cowl, the
tunic fastened round the waist with a girdle of cord or leather. Such is the
dress of the Greek caloyer, and it never varies.
There are many other beautiful legendary stories of St. Basil, but, as I
have never met with them in any form of Art, I pass them over here. One
of the most striking has been versified by Southey in his ballad-poem,
‘All for Love.’ It would afford a great variety of picturesque subjects.
S .A .