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Service News: Audio

1. Some Yamaha receiver models were experiencing intermittent shut-downs with "DC" or "PS" errors displayed, but technicians could not replicate the issue. 2. The cause was determined to be either loose rear panel screws or a defective 47μfd/50V capacitor (part number UR267470) used in some amplifier and power supply circuits. 3. The suggested troubleshooting involves entering diagnostics mode, monitoring voltage readings, tightening screws, and replacing the 47μfd/50V capacitors if needed.

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19 views2 pages

Service News: Audio

1. Some Yamaha receiver models were experiencing intermittent shut-downs with "DC" or "PS" errors displayed, but technicians could not replicate the issue. 2. The cause was determined to be either loose rear panel screws or a defective 47μfd/50V capacitor (part number UR267470) used in some amplifier and power supply circuits. 3. The suggested troubleshooting involves entering diagnostics mode, monitoring voltage readings, tightening screws, and replacing the 47μfd/50V capacitors if needed.

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Service News Audio

YAMAHA CORPORATION P.O. BOX 1, HAMAMATSU, JAPAN BULLETIN


NO. E-1118 1/2
RX-V1400/RX-V1500/RX-V2400 DATE: April 2007
RX-V2500/HTR-5790/HTR-5890 RELATED
BULLETIN NO.:

Intermittent Shut-Down with “DC” or “PS” Protection History

SYMPTOM: Complaint of intermittent, random shut-down, with a “DC” or “PS” protection


history, but the unit will not fail on your bench; once the unit is returned to the
customer, it may perform normally for days, weeks, and even months before
eventually being returned with the same complaint.

CAUSE: The problem might be caused by a loose rear-panel screw or by a defective P/N
UR267470, 47μfd./50V capacitor – used as a low frequency roll-off capacitor in
some amplifier circuits, and also used in some power supply circuits.

Fig.1 Typical low frequency roll-off capacitor

Note: C45 in the RX-V1500’s center channel is also a 47μfd./50V capacitor, but it has a different
P/N and has not been known to cause this symptom.
BULLETIN No. E-1118 2/2

SOLUTION: To begin troubleshooting, enter the Diagnostics Mode, and…


1. If protection history shows a ”PS” problem: Check/tighten the two(2) screws holding the
SURROUND & SURROUND BACK/SINGLE speaker terminals to the rear panel as shown in
Fig.2. (The problem might be caused by nothing more than a loose rear-panel screw.)

Fig.2 Check/tighten two(2) circled screws.

2. Monitor the “DC” & “PS” A-D values …


(a) If the “DC” value is drifting: Determine which channel is causing the drift, and charge the
P/N UR267470 capacitor in that channel, plus any other defective components.

(b) If the “PS” value is drifting: Troubleshoot the power supply circuits, paying extra attention to
any P/N UR267470 capacitors relating to the power supply circuits.

(c) If there is a “DC” protection history, but neither the “DC” nor “PS” value drifts:
Replace the P/N UR267470 low frequency roll-off capacitors in all four(4) of the
Presence/Zone2 and Surround Back channels.

(d) If there is a “PS” protection history, but neither the “DC” nor “PS” value drifts:
Check each power supply voltage. (A defective P/N UR267470 capacitor could be
loading-down one of power supply voltage lines.)

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