Curriculum Vitae

Personal Information:
Full Name: Nermeen Roshdy Mohammed Bassiony Halawa
Recent address: Airport Road, Abu Dhabi, UAE.
UAE Mobile: +971 056 1234 154
Birth Date: 13th June, 1984.
Egypt mobile: (+2) 0100 7137 772
E-mail address: [email protected]

Education:
Ain Shames University, Faculty of Al-Alsun(Languages): 2003-2007
Bachelor Degree in English language & Literature
HILS Language School: 1990-2003
Studied all elementary stages and obtained the
General Secondary Certificate with 93% degree

Objectives:
 Eager to embrace a position in an organization that guarantees continuous challenge
and increased responsibility in a team culture.
 Assume a role that allows enough flexibility and project ownership to use my acquired
skills and explore strategic concepts and business plans to support senior management.

Work experience:

The Western Group

 Western Catering Company
 Al Danatain Catering Company
 Al Islahat Contraction Co.
 Western Management Co.
Private Emirate Company specialized in Camps & Catering Services.

Executive Secretary - Arabic/English Translator

(January/2013 – Till Now)

Main Duties:
1- Conference Duties:
- Assist in the planning and preparation of meetings, and conferences.
- Compile, Translate, transcribe and distribute minutes of meetings.
- Make preparations for Band Council and committee meetings.
- Schedule meetings and arrange conference rooms.
- Alert manager about cancelations or new meetings.
- Prepare agenda for meetings.

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 2- Secretarial Duties:
- Perform Secretarial duties including Travel arrangements, Hotel reservations Flight
reservations & confirmation, etc..
- Handle a wide range of highly profiled and confidential information requiring a dedicated
level of confidentiality at all times.
- Handle information requests.
- Provide word-processing and secretarial support.
- Type confidential documents on a word processing system.
- Prepare correspondence and stuff mail into envelopes.
- Prepare confidential and sensitive documents.
- Coordinate office management activities.
- Determine matters of top priority and handle accordingly.
- Coordinate travel arrangements; prepares itineraries; compiles and maintains travel
vouchers and records.
- Relay directives, instructions and assignment to executives.
- Receive and relay telephone messages.
- Responsible to Receive Courier parcels & packages and send them through: DHL /Fed
Ex/ARAMEX, (Empost) Emirate Post, etc.

3- Administrative Duties:
- Provide office support services in order to ensure efficiency and effectiveness within the
teamwork.
- Handling Telephone calls, receive, direct and relay telephone messages and fax
messages.
- Greet and receive visitors
- Maintain the general filing system and file all correspondences.
- Maintain an adequate inventory of office supplies.
- Provide administrative and clerical support to departments or individuals.
- Arrange for outgoing mail and packages to be picked up.
- Submitting the Monthly Contribution Form of the national Emirate employees working in
the company on the website of Abu Dhabi Retirement Pension & Benefit Fund.
- Follow up the status of the registered vehicles under the company name on the EVG
(Emirates Vehicle Gate) website, and pay the due fees and renew the vehicles
insurance and registration.
- Prepare, fill & submit the monthly garbage & sewage register form of the companies and
upload it on the website of CWM Center Waste Management.
- Plan events and volunteer activities.
- Maintain office procedures.
- Operate office equipment, such as photocopy machine and scanner.
- Direct the general public to the appropriate staff member.
- Maintain hard copy and electronic filing system.
- Train and supervise lower-level clerical staff.

4- Translation Duties:
- Prepare and translate a wide range of management reports, presentations, legal
documents/contracts, manuals and correspondences in English/Arabic.
- Revise & proof-read letters, contracts and official documents in Arabic / English
- Takes and transcribes dictation

SungChang Engineering & Construction Co. Ltd. Abu Dhabi

Korean Company Specialized in Oil & Gas Construction & Contracting Field.
Arabic-English /English-Arabic Translator & Administrative Assistant
(August /2011 – December /2012)

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Main responsibilities:
- Translating and interpreting Documents and official governmental reports like ministry of
- Health, morgue reports, CNIA reports etc., Different project facilitation letters from
Arabic into English.
- Translating the English documents of the company into Arabic.
- Reading, Writing, & Editing Documents.
- Preparing Summaries.
- Revise & proof-read letters, contracts and official documents in Arabic / English
- Composing, preparing & writing the official governmental requests & Letters of the
Company in Arabic language.
- Revising editing & proofread the official letters & documents of the company in either
language, Arabic & English before submitting them.
- Preparing writing and Revising the CNIA (Critical National Infrastructure Authority)
Application.
- (New; Renewal ; Add Location; Canceling ; Missing ) Gate Pass.
- Preparing the Soft Documentation and arranging them on the system.
- Receiving the Arabic telephone calls.
- Translating the CNIA employee Reports from English into Arabic before submitting to
the CNIA Authority.
- Writing letters and requests in English Language.
- Preparing the needed Documents for each company project.

Al Raha Beach Hotel Abu Dhabi:

*****Deluxe Hotel with 110 Rooms & 24 Villas.
Receptionist in the Front Office Department and Reservation
(December/2010 – July /2011)
Main responsibilities:
- Front Area Responsibilities
- Revise the reservation of each day and the coming day.
- Follow up the daily Check out & Check in a professional manner.
- Revise all the needed documents and correspondence for each guest before
proceeding with Check out & check in.
- Follow up the room cleaning with the Housekeeping Department.
- Follow up the mini bar refilling with the Room Service Department.
- Solve and follow up the guest’s problem during their stay.
- Follow up the Arabic guests requests and demands during their stay.
- Prepare Reservation for rooms & restaurants.

- Back Area Responsibilities:

- Attend the morning Brief with the night shift before start the shift.
- Attend the afternoon Briefing with the morning shift before start the shift.
- Photo copies the expecting check out guests' RC.
- Updating the Guests information on the Opera System.
- Prepare the reservation documents for each recent day or afternoon.
- After finishing the shift start to organize all the correspondence and attachments for each
- Revise all the bills printed and paid before submit them to Accounting Department.
- Follow up all the guests’ requests and solve their problems during their stay.

Caribbean World Resorts Soma Bay – Hurghada

*****Hotel with 520 Rooms

Guest service Agent in the Front Office Department and Reservation (July/2009-till
December/2010)

Main Responsibilities:
- Revise the reservation of each day and the coming day.
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 - Follow up the daily Check out & Check in in a professional manner.
- Revise all the needed documents and correspondence for each guest before
proceeding with Check out & check in.
- Follow up the room cleaning with the Housekeeping Department.
- Follow up the mini bar refilling with the Room Service Department.
- Solve and follow up the guest’s problem during their stay.
- Follow up the Arabic guests requests and demands during their stay.
- Prepare Reservation for rooms & restaurants.

Taba Heights Marriott Red Sea Resort *****hotel with 394 rooms
From 6/2008 till 1/2009
Worked as a receptionist in the Front Office Department.

Vodafone EG: from 6/2006 to 12/2006

Completed a summer training program for 6 months in the sales and customer care Department
and received an excellent degree Certificate.
Main responsibilities:
Satisfied customers, interacted with them, and solved their many problems, and creating
perfect link between Company and customers.
I was known for my reliability and commitment.

Personal Skills:
 Perfect English and Arabic speaking and writing abilities
 Professional in English & Arabic business writing and correspondences
 A Can Do attitude.
 A very fast comprehension ability.
 An Incredibly strong work ethic.
 Good interpersonal communication skills including the ability to work within a team,
demonstrate initiative, and have excellent customer service skills.
 Ability to effectively work with people of different backgrounds and temperaments.
 Ability to develop good working relationships with staff at all levels.
 Ability to solve problems and quickly grasp complex situations and turn them into
manageable tasks.
 Ability to produce quality work even when under extreme time pressure and deadlines.
 Ability to understand and follow complex instructions to successful conclusions.
 Ability to adapt to new situations, by applying skills in different areas, or by acquiring
new skills as needed
 Ability to Identify different demands on limited time, setting priorities, and scheduling
time according to goals, responsibilities and needs.
 Hard Worker

Computer Skills:
Perfect Use of Word, Excel and Outlook (MS Office)
Speed Typing skills (English & Arabic); 65 w/m.
Perfect Use of Internet skills.

Language Skills
- Arabic is the Mother Tongue. Excellency in writing, reading, typing and speaking.
- English is the second language. Excellency in writing, reading ,typing and speaking.
- Spanish: moderate reading & writing ability.

Other skills:
- Professional translation of official documents.
- Meeting attending and listing minutes. .
- Arabic / English proof-reading, Editing, Arabic/ English transcription
- Book Summarizing.
- Transcription & subtitling videos
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