Skillset –Project/People Management, Software Development, Agile, JIRA, Confluence, Excel, Powerpoint, Cloud, Python,

SQL/NO SQL Databases, Devops, Cloud

SUMMARY
 Technology Consultant with over 14 years of Global IT and Consulting experience including 7 years of Project Management
expertise in both waterfall and agile methodologies (Certified Professional Scrum Master and Google Project Manager).
 High expertise in Data handling to make fact based decision– Analysis, Exploration, and Cleaning. Knowledge of tools for data
handling- Excel, Python, several databases and Shell scripts.
 Good mix of Technical, Business, Consulting, and Relationship Management skills focused on delivering strategic and tactical
business process and performance improvement services to clients with specialization in Agile methodology, Process
Improvement, Business- Development, Designing, Developing and Deploying applications/systems, and building passionate
teams.
 Have a positive, does-what-it-takes attitude to drive success and provide value for the client. Willingness and aptitude to pick
up and work on new technologies, products or businesses.
 Good client interfacing skills with an international work experience across US, UK and India and dealing with clients spanning
US, UK, Europe, and Asia.
 Versatile and hands-on Solution designer/Project Manager in Designing Deployment Architecture, Project planning for
business solutions in Agile and Dev-ops environment. Leads team in managing SOW for new business proposals.
 Single handed managed client interaction for successful rapid delivery of Software Projects, while implementing ITIL in service
projects.
 Skilled in SDLC, Requirement Gathering and Analysis, High and Low-Level Designs, Gap Analysis, Configuration Management,
Test strategies & Test Plans, Defect Management, Project Tracking and Co-ordination, Change Management, Incident and
Problem Management, ETL Development, Reporting, and Service and Fault Management.
 Develops proof of concepts, demonstrations and executes benchmarks.
 Diligently provided E2E Designing for Software Development & Optimized enhancement of projects in Telecom domain.
 Aids in closing sales by demonstrating value and benefits of solutions; preparing responses to RFI’s and RFP’s as well as other
technical documentation.
 Extensive Hands-on experience in UNIX, Oracle 10G/11G (SQL, PL/SQL) & Shell Script, ETL (Extraction-Transformation-
Loading), Perl and Erlang (Ericsson proprietary language).

TECHNICAL COMPETENCIES
Language Proficient: SQL, PL/SQL, UNIX Shell Script, Erlang, Python Basic: C++, Java, Perl, XML, ASP.net, HTML, And JavaScript
Tools Assure1, Toad, SQL Dev, Putty, WINSCP, SVN, JIRA, Bugzilla, Wireshark, MS Office, Visual Studio, Visual SourceSafe, GIT,
GitHub, MS Visio, Serena (Continuous Integration), ITG (Continuous Deployment), BMC Remedy, Axiom, JIRA,
Confluence
Database Proficient: MS SQL, Oracle, Postgres Basic: Influx, Neo4j, Dynamo DB
OS Windows, Unix/Linux
Interfaces Designed real time streaming with web services using Kafka and integrating core modules in large cross platform application
using REST/SOAP API for transmission of encrypted data (HTTPS, SSL/TLS) in XML/JSON/CSV format.
Other- AWS tools, CI/CD Pipelines,Git, GitHub, Jenkins, Dockers, Kubernetes

PROFESSIONAL EXPERIENCE
Avirom Capital LLC Remote, US (Oct 2022 – Currently working)
Senior Consultant
 Heavily involved in Product Backlog update, Sprint Planning, managing scrum, Kanban and retrospective.
 Extensively used JIRA and developed several confluence pages for project tracking and reporting.
 Used JIRA plugins in excel sheet along with formulas, pivot, graphs to automate several management tasks.
 Built rapport with key stakeholders, created and presented executive summary to them.
 Based on Data- driven metrics, identified, assessed, monitored, controlled, mitigated and escalated project risks.
 Coordinated with 100+ Vendor for tracking project status.
 Streamlined the execution phase of project by creating multiple Confluence webpages, tracking and updating documents
at centralised location.
 Expertise in identifying which project methodology to use (agile vs waterfall) or which pricing model (fixed price vs time
and material) to use for a project.
 Interviewed, hired and mentored 5 project managers at multiple location across the country.
 Proficient in using CI/CD tools – Git, GitHub, Jenkins, Dockers, Kubernetes, Grafana, Prometheus
  Ensured that new devices provisioned at client side are monitored and relevant metrics are generated by analysing SD-WAN
architecture in AWS and writing scripts to map the result from orchestrator APIs into graph, relational and time series
database.
 Generated business by getting a new project after I managed to create code flow diagrams of legacy code and explained the
benefits of refactoring to customer.
 Used AI/Machine learning features to generate business relevant data for daily BAU and periodic reporting which helped
them make the process more efficient leading to significant savings in time and money.
 Interviewed business users, stakeholders and subject matter experts (SME's) to elicit needs and translated those needs into
clear and concise functional and non-functional requirements.
 Created Project Charter, RAID log, RACI matrix and scheduled weekly feedback with business users.
 Led a team of three vendors to execute blueprints and coordinate the alarm monitoring system for cisco devices.
Production and installation came in 12% under budget and were completed 2 weeks ahead of schedule.
 Led Off-shore team of 4 developers, assigned tasks, managed their deliverables, and mentored them to excel in
their professional sphere of work.
 Identified bugs and improvements in current software release and coordinated with vendor to get them resolved in the
next release cycle thereby creating a vastly improved customer experience and got a lot of appreciation for the same.

LevelUp (Client - Jefferies) London, UK (Jun 2021 – Jul 2022)

Senior Analyst/Developer (Role – Solution Architect and Project Coordinator)
 Enhanced data loading scripts to make them more efficient and succeeded in reducing daily data load time by half that
helped in running the other processes more smoothly.
 Optimising system by identifying and tuning slow queries saving approx. 20% execution time across multiple calculations.
 Enhanced the Axiom Tool to comply with new EU regulatory requirement with 2 FTE and 2 Vendors thereby saving 2
Million GBP to the organization.
 Created several key documents including but not limited to Project Charter, RAID log, Executive Summary etc. for this
project. Lead Daily Scrum calls and scheduled weekly feedback sessions with business users. Project was completed on
schedule.
 Understood new business requirements, identified its impact on risk calculations and made changes in Axiom. This resulted
in less money required (~10K) to meet the regulatory requirements thereby making more money available for investment.
 Ensured that the critical task of regulatory report submission was completed on time despite challenging timelines. Also,
responsible to ensure that business has latest data every morning that is subject to automated ETL process and resolving
any issues arising from the same.

Ericsson Limited (Client – British Telecom) Reading, UK (Sep 2017 – Mar

2021) Solution Architect/Consultant (Role- Project Manager and Solution Architect)
I was responsible for handling their critical telecom operations and E2E solution designing. Additionally, I handled several project
implementation using both waterfall and agile methodologies.
 Designed and developed solutions as part of several RFP/RFIs. Supported client workshops.
 Assisted customers in the development of fully integrated systems including infrastructure and applications software -
demonstrated advanced knowledge of multiple platforms across infrastructure, application, and security.
 Designed and developed a future-ready integrated solution that assisted our Telecom customers in managing major business
processes in their overall enterprise structure.
 Generated Business Revenue of GBP 425,000 annually by correcting workflow and recovering Orphaned Devices.
 Leading a team of 25 Associates in Ericsson to manage Business Critical Operations for Europe based high demand clients.
 Collaborated with internal stakeholders, product vendors, other third-party service providers and the customer in the strategic
design process to translate business needs into enterprise level solutions.
 Demonstrated technical expertise in hardware capabilities, software/security requirements and systems integration.
 Determined the availability and viability of third-party components and services as needed.
 Validated third party components comply with established core system architecture. Develop and design specifications for
integration, products, and technologies.
 Lead/managed Enterprise Architecture consulting engagements, solution workshops and due diligence.
 Reviewed design standards, quality control and test procedures ensuring the deliverables meet established design/goals.
 Liaised with dev team ensuring a quality system is built within the timelines while considering any assumptions and constraints.

Ericsson Global Services Limited, India (Client – Mobinil, Azercell, Zain, JIO and R&D Dept) Noida, India (Dec 2011 –Sep
2017) Senior Software Developer (Role- Solution Architect and Developer)
 Automated Regular Integrity Checks and worked on rehosting of cells from one BSC/RNC to another, resulted in 2 man days/week.
 Generated database reports based on complex views for reporting and Business Intelligence Purpose.

 Developed scripts to integrate real time data from various systems (Netacts, GreenPlum, Talend), generated logical
relationships between data, and triggered snmp traps based on threshold (configurable) breach.
 Created partition of history tables in Postgres Database and purged old tables, enhancing system performance by 20%.
 Generated dynamic reports for last 1 year based on various telecom parameters.
 Enhanced existing application and helped Troubleshoot Issues in PL/SQL, .Net., Perl, Python, Bash, PowerShell.
 Created scripts for correcting unauthorised changes to network.
 Created SQL and Perl scripts for DB Loading and handled exceptions and managed configuration of 2G, 3G, and 4G data.
 Developed Wallboards and graphs to display the Performance Management KPI for 2g, 3g and 4g by calculating various KPIs and
updating them every 15 minutes.
 Optimised code in Perl, Python and PL/SQL to handle millions of rows every 10 minutes as system is near-real time.

Colt Technology Services India Private Ltd Gurgaon, India (Aug 2009 – Dec
2011) Oracle Consultant (Role – Subject Matter Expert on CRM)
• Developed ETL scripts ensuring correct data flow into data warehouse.
• Managed data integration/synchronization across various systems and ensured data quality.
 Supported Oracle Applications in Order Handling and Provisioning (OH&P) systems at Colt for users across 13 European
countries including UK, Germany, and France.
• Built systems to support multiple language email notifications for clients’ customer base.
• Developed an innovative solution to avoid re-writing of large datasets in database by routing only the modified data variables
(via staging tables) into databases.
• Designed and implemented enhancements to the systems to support new functionalities and improve existing ones.
• Managed user accounts, debugged workflows, and fixed bugs.
• Coordinated change management requests and approvals with multiple teams; both remote and local.

Dataflex Ltd. Delhi, India (Jan 2009 – July 2009)

Software Trainee

CERTIFICATIONS
 Google Project Management Certificate 2023
(Six-month program, developed by Google experts that covers key points from PMI focusing on Project Initiation, Planning,
Execution and Closing. A great in-depth assignments and Case studies to cover Agile, Waterfall models focusing on customer
communication, budgeting, procurement, retrospectives, collaboration etc.)
 Google IT Support Professional Certificate 2021
(Eight-month IT support program, developed by Google that covers troubleshooting, customer service, networking, operating
systems, system administration, and security, and includes hands-on labs)
 The Open Group Architecture Framework (TOGAF) 2021
 Certified SAFe DevOps Practitioner 2020
 Google IT Automation with Python Professional Certificate 2020
(Six-month IT program, developed by Google, that covers Python, Git, GitHub, Debugging techniques, configuration
management and cloud, real world task with Python)
 Professional Scrum Master I from Scrum.org 2019
 CloudU Certificate by Cloud University 2015
 Ericsson RAN (Radio Access network) Associate 2014
 IRDA Certified Agent Insurance Regulatory and Development Authority of India 2012
 ISTQB Certificate in Software Testing - International Software Testing Qualification Board 2012
 ITIL Foundation -Information Technology Infrastructure Library 2010
 Oracle Certified Associate OCA 2010
 NCFM- NSE Academy Certification in Financial and Capital Market Module 2010

EDUCATION
 MCA from Guru Gobind Singh Indraprastha University (GGSIPU), Delhi, India 2006-2009
 BSc. Comp Sc. (Hons.) from Delhi University, Delhi, India 2003-2006