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    Ahmed Habeeb Alvi Resume

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    This document contains the resume of Ahmed Habeeb Alvi, who has over 18 years of experience in IT management roles across various industries. He is currently a Senior System/Network Administrator for SalientCRGT in Saudi Arabia, where he provides IT support and training to Saudi Naval forces. Prior to this, he held several roles such as Senior IT Engineer at ATOS and IT Engineer at WSP Construction Consulting Co. His skills include Windows Server, Active Directory, virtualization, cloud computing, database administration, and IT service desk management.

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    Ahmed Habeeb Alvi Resume

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    ahmed alvi
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    This document contains the resume of Ahmed Habeeb Alvi, who has over 18 years of experience in IT management roles across various industries. He is currently a Senior System/Network Administrator for SalientCRGT in Saudi Arabia, where he provides IT support and training to Saudi Naval forces. Prior to this, he held several roles such as Senior IT Engineer at ATOS and IT Engineer at WSP Construction Consulting Co. His skills include Windows Server, Active Directory, virtualization, cloud computing, database administration, and IT service desk management.

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    This document contains the resume of Ahmed Habeeb Alvi, who has over 18 years of experience in IT management roles across various industries. He is currently a Senior System/Network Administrator for SalientCRGT in Saudi Arabia, where he provides IT support and training to Saudi Naval forces. Prior to this, he held several roles such as Senior IT Engineer at ATOS and IT Engineer at WSP Construction Consulting Co. His skills include Windows Server, Active Directory, virtualization, cloud computing, database administration, and IT service desk management.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    13 views3 pages

    Ahmed Habeeb Alvi Resume

    Uploaded by

    ahmed alvi
    This document contains the resume of Ahmed Habeeb Alvi, who has over 18 years of experience in IT management roles across various industries. He is currently a Senior System/Network Administrator for SalientCRGT in Saudi Arabia, where he provides IT support and training to Saudi Naval forces. Prior to this, he held several roles such as Senior IT Engineer at ATOS and IT Engineer at WSP Construction Consulting Co. His skills include Windows Server, Active Directory, virtualization, cloud computing, database administration, and IT service desk management.

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    © All Rights Reserved
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    of 3

    AHMED HABEEB ALVI

    SENIOR SYSTEM/NETWORK ADMINISTRATOR


    E +966536352491  [email protected]
    q https://www.linkedin.com/in/ahmed-habeeb-alvi/ e Saudi Arabia

    SUMMARY
    With over 18 years of dedicated experience in IT management, I am a results-driven professional known for my expertise in
    optimizing technology infrastructures across diverse industries, including Hotel Management, Retail,Consultation,IT Service
    Desk Management and military sectors.My versatile skill set encompasses solid technical skills, project management, and
    strategic thinking, allowing me to consistently deliver innovative solutions that drive operational efficiency and enhance
    organizational performance.

    EXPERIENCE
    SENIOR SYSTEM/NETWORK ADMINISTRATOR
    SALIENTCRGT (GOVCIO) Saudi Arabia
    2021 - Present Jubail
    I work in collaboration with U.S. military instructors to provide training to the Saudi Naval forces at the naval base. My responsibilities encompass
    the supervision of all IT operations at the facility. It is my duty to guarantee the continuous functionality of all systems.
    • Provide on-site assistance with hardware, software, firewalls and other IT equipment
    • Managing Microsoft Office 365 office automation environment
    • Assist clients with technology planning, IT project management, reporting and compliance
    • Create technical documentation and manuals
    • Conduct remote troubleshooting
    • Follow up with clients to ensure their systems are functional; provide verbal and written intermediate feedback; coordinate with senior IT staff
    personnel to develop final incident/ticket documentation

    SENIOR IT ENGINEER
    ATOS Saudi Arabia
    06/2018 - 10/2021 Jeddah
    Atos is the largest company provide IT service Desk Management system across the globe.
    • Monitor and maintain the organization's IT infrastructure, including servers, networks, and storage systems
    • Provide advanced technical support to address complex IT issues that cannot be resolved by junior staff
    • Assist end-users and junior team members with troubleshooting and problem resolution
    • Implement and maintain security measures to protect the organization's data and systems
    • Install, configure, and maintain software applications and services
    • Monitor network performance and troubleshoot connectivity issues
    • Deploy, configure, and maintain servers, including virtualization platforms and cloud-based servers

    IT ENGINEER
    WSP CONSTRUCTION CONSULTING CO Saudi Arabia
    01/2018 - 01/2018 Jeddah
    Responsible for the computer systems within an organization. Used skills in technology and implementation to troubleshoot and design new
    information technology systems.
    • Using service desk ticketing system to work through and resolve support requests for fixing faults and fulfilling requests
    • Resolving IT related calls covering Saudi Arabia,Kuwait and Oman
    • Supplier management for KSA
    • Manage of small to medium projects and tasks
    • Assisting other IT team members (fellow second line, and first line engineers) in resolving calls
    • Mentoring of team members in technical knowledge
    • Deploy, configure, and maintain servers, including virtualization platforms and cloud-based servers

    SENIOR IT SUPPORT SPECIALIST


    CHALHOUB GROUP Saudi Arabia
    05/2008 - 05/2017 Jeddah
    IT professional in the retail industry, with a wealth of experience in Point of Sale (POS) systems
    • Responsible for diagnosing & resolving hardware, software & end users problems
    • Working within a TCP/IP network environment, including DHCP, DNS and Ethernet
    • Develop a Point of Sale (POS) system and deploy it across various retail locations
    • Responsible for Installing Microsoft Navision, Oracle retail system using multi tire architecture
    • Configuring and managing backup & restore procedures
    • Deploying new hardware, server backups & evaluating new software. & security risks
    EXPERIENCE
    IT Assistant Manager
    WHITE PALACE HOTEL AND RESORTS Saudi Arabia
    04/2006 - 04/2007 Makkah
    overseeing and maintaining the hotel's technology systems to meet their technology needs and enhance the overall guest experience
    • Responsible for overseeing the reservation system, police department-related software, key management software, and various other
    applications
    • Monitor operating costs, budgets and resources
    • Communicate with management and evaluate their needs and specifications
    • Provide technical support, training to the staff

    EDUCATION
    Master of Science (M.Sc.) in Cybersecurity
    EC-Council University United States
    01/2018 - 01/2021

    Executive Master in Business Administration (E.M.B.A) in Cybersecurity


    Sabi University France
    01/2020 - 01/2021

    Bachelor of Science (B.Sc.) in Information Technology


    Sikkim Manipal University India
    01/2000 - 01/2004

    CERTIFICATION
    Microsoft Certified Solutions ITIL V3 Member of Saudi Council of
    Associate (MCSA) 2016 Engineers

    Certified Ethical Hacker (CEH) OCA (oracle Certified Associate) Advance Diploma in Computer
    V10 (2019) Programming Jeddah
    international Computer Centre
    (2000)

    PROJECTS
    IT Infrastructure Migration
    01/2014 - 09/2014 Jeddah
    Engage with the migration process of Active Directory ; Email server, OS upgrade, users profiles between RADWA trading co and AL-NUJIMA.
    • over 250 users

    IT Infrastructure Migration
    01/2019 - 01/2020 Jeddah
    Participate in the migration process of Active Directory, email server, operating system upgrades, and user profiles between WSP Co and Louis
    Berger.
    • Over 100 user

    IT Service Desk Management System Development


    09/2022 - 01/2023 Jubail
    Successfully designed an IT Service Desk Management system, featuring components such as a Service Desk Dashboard, asset management,
    Knowledge Management, password wallet, and more.
    • www.rsnfess.online
    • https://rb.gy/z6i34
    SKILLS
    Administration

    Asset Management Vendor Management Project Management IT Service Desk Management

    Time management Leadership skills Strategic thinking Teamwork

    Hard Skills

    Windows Server SCCM Virtualization Active Directory Citrix Office 365 Cloud computing Azure

    Disaster Recovery Network Security SharePoint Power BI Database POS AI DHCP DNS

    Sales Force SNOW

    LANGUAGES
    English Arabic Urdu
    Proficient Native Native

    ACHIEVEMENTS
     Appreciation letter from the Saudi Naval for
    the extraordinary performance

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