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    ICTSAD609 Slideshow - Week 2

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    alvendia.rjohn
    The document discusses planning and monitoring business analysis activities in an ICT environment. It covers identifying business analysis initiatives, establishing objectives, and considering organizational and legislative requirements. Examples of requirements include policies on employee conduct, vendors, social media use, and document storage. Standards provide best practices to ensure success. The document contains activities for brainstorming initiatives and requirements, researching tools and legislation, setting objectives, and discussing standards.

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    ICTSAD609 Slideshow - Week 2

    Uploaded by

    alvendia.rjohn
    20 views19 pages
    The document discusses planning and monitoring business analysis activities in an ICT environment. It covers identifying business analysis initiatives, establishing objectives, and considering organizational and legislative requirements. Examples of requirements include policies on employee conduct, vendors, social media use, and document storage. Standards provide best practices to ensure success. The document contains activities for brainstorming initiatives and requirements, researching tools and legislation, setting objectives, and discussing standards.

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    The document discusses planning and monitoring business analysis activities in an ICT environment. It covers identifying business analysis initiatives, establishing objectives, and considering organizational and legislative requirements. Examples of requirements include policies on employee conduct, vendors, social media use, and document storage. Standards provide best practices to ensure success. The document contains activities for brainstorming initiatives and requirements, researching tools and legislation, setting objectives, and discussing standards.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    20 views19 pages

    ICTSAD609 Slideshow - Week 2

    Uploaded by

    alvendia.rjohn
    The document discusses planning and monitoring business analysis activities in an ICT environment. It covers identifying business analysis initiatives, establishing objectives, and considering organizational and legislative requirements. Examples of requirements include policies on employee conduct, vendors, social media use, and document storage. Standards provide best practices to ensure success. The document contains activities for brainstorming initiatives and requirements, researching tools and legislation, setting objectives, and discussing standards.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 19

    ICTSAD609

    Plan and monitor


    business analysis
    activities in an ICT
    environment
    2

    Topic 2: Business analysis approach

    ICTSAD609 Plan and monitor business analysis activities in an ICT environment


    3

    • The start of any business analysis initiative stems from either a need,
    opportunity or problem where the initiative is a response/solution to the
    need/problem or opportunity.
    • The approach to business analysis depends on the
    problem/need/opportunity and the related organisational and legislative
    requirements.

    Topic 2: Business analysis approach


    Topic 1: Insert topic title
    ICTSAD609 Plan and monitor business analysis activities in an ICT environment
    4

    IDENTIFYING BUSINESS ANALYSIS INITIATIVES

    ACTIVITY: BRAINSTORM
    Work together in small groups and brainstorm:
    1. a list of general business analysis initiatives relevant to an ICT environment
    2. organisational process requirements related to the initiatives.
    Your trainer/assessor will facilitate a larger group discussion to create a complete list.

    Topic 2: Business analysis approach


    ICTSAD609 Plan and monitor business analysis activities in an ICT environment
    5

    IDENTIFYING BUSINESS ANALYSIS INITIATIVE


    Sometimes the need, opportunity or problem is obvious and other times
    analysis is required to identify and fully understand the issue.

    Topic 2: Business analysis approach


    Topic 1: Insert topic title
    ICTSAD609 Plan and monitor business analysis activities in an ICT environment
    6

    ACTIVITY: RESEARCH AND DISCUSS


    Work in small groups. Research one tool outlined in table 1 and present your findings
    to a larger group.
    In your presentation, include:
    1. a description of the tool
    2. a diagram to illustrate the tool
    3. advantages and disadvantages of the tool
    4. an example illustrating the use of the tool.

    Topic 2: Business analysis approach


    ICTSAD609 Plan and monitor business analysis activities in an ICT environment
    7

    OBJECTIVES
    • Once a business analysis initiative has been identified, it’s important to
    establish why it should be pursued.
    • Well-defined objectives are key to the success of ICT initiatives. They
    guide activities and decisions throughout the project duration.

    Topic 2: Business analysis approach


    Topic 1: Insert topic title
    ICTSAD609 Plan and monitor business analysis activities in an ICT environment
    8

    ACTIVITY: READ
    Read the definition of an objective in a business context.
    Article: http://www.businessdictionary.com/definition/objective.html
    Take notes for future reference.

    Topic 2: Business analysis approach


    ICTSAD609 Plan and monitor business analysis activities in an ICT environment
    9

    ACTIVITY: WATCH
    Watch the videos about objectives.
    Video 1: https://www.youtube.com/watch?v=gABgNjXpzQk (01:49)
    Video 2: https://www.youtube.com/watch?v=voZI75TyeHI (02:32)
    Take notes and keep them for future. Your trainer will facilitate a group discussion to
    consolidate what you’ve learnt.

    Topic 2: Business analysis approach


    ICTSAD609 Plan and monitor business analysis activities in an ICT environment
    10

    ACTIVITY: GROUP WORK


    Work in small groups: Choose one ICT initiative from the previous brainstorming
    activity and write at least two objectives for the initiative.
    Share your work with another group and ask for feedback. If required, your trainer will
    provide feedback too.

    Topic 2: Business analysis approach


    ICTSAD609 Plan and monitor business analysis activities in an ICT environment
    11

    ORGANISATIONAL AND LEGISLATIVE REQUIREMENTS


    Standards, legislation and organisational policies/procedures are put in
    place to make sure everyone is as safe as possible and to ensure a
    successful outcome for the business or organisation.

    Topic 2: Business analysis approach


    Topic 1: Insert topic title
    ICTSAD609 Plan and monitor business analysis activities in an ICT environment
    12

    LEGISLATION

    ACTIVITY: RESEARCH
    Research legislation associated with your workplace or industry of interest that may be
    related to an ICT initiative.

    Topic 2: Business analysis approach


    ICTSAD609 Plan and monitor business analysis activities in an ICT environment
    13

    ACTIVITY: DISCUSS
    In a group, discuss examples how legislative requirements may differ in different
    jurisdictions (e.g. Data privacy legislation).

    Topic 2: Business analysis approach


    ICTSAD609 Plan and monitor business analysis activities in an ICT environment
    14

    POLICIES AND PROCEDURES


    • Relevant policies and procedures should be considered when defining
    process requirements for the business analysis initiative.
    • Examples may include employee code of conduct, vendor protocol,
    social media protocol, document format/naming/storage protocol and
    performance management.

    Topic 2: Business analysis approach


    Topic 1: Insert topic title
    ICTSAD609 Plan and monitor business analysis activities in an ICT environment
    15

    ACTIVITY: BRAINSTORM
    In small groups, brainstorm a few more organisational policies and procedures that
    may be applicable to an ICT business analysis initiative.
    The trainer/assessor will facilitate a group discussion to create a complete list.

    Topic 2: Business analysis approach


    ICTSAD609 Plan and monitor business analysis activities in an ICT environment
    16

    STANDARDS
    ISO standards are a source of best practice information. They are a set of
    best practise standards for a range of industries, workplaces and jobs that
    have been internationally agreed on by experts.

    Topic 2: Business analysis approach


    Topic 1: Insert topic title
    ICTSAD609 Plan and monitor business analysis activities in an ICT environment
    17

    ACTIVITY: EXPLORE
    Explore the ISO standards website and familiarise yourself with any applicable ICT
    standards (or any other standards related to your workplace or industry of interest):
    Website: https://www.iso.org/standards.html
    Take notes and keep them for future reference.

    Topic 2: Business analysis approach


    ICTSAD609 Plan and monitor business analysis activities in an ICT environment
    18

    ACTIVITY: EXPLORE
    In response to the COVID-19 pandemic, the Australian government created an app to
    facilitate contract tracing. Read the Australian government website link that outlines the
    COVIDSafe app.
    Article: https://www.health.gov.au/resources/apps-and-tools/covidsafe-app

    Topic 2: Business analysis approach


    ICTSAD609 Plan and monitor business analysis activities in an ICT environment
    19

    ACTIVITY: PRACTICAL
    Once you’ve read the previous article, undertake the tasks provided.

    Topic 2: Business analysis approach


    ICTSAD609 Plan and monitor business analysis activities in an ICT environment

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