Is Technology A New Challenge For The Fi
Is Technology A New Challenge For The Fi
Is Technology A New Challenge For The Fi
Civil Engineering & Management Department, University of Twente, P.O. Box 217, 7500 AE, En-
schede, THE NETHERLANDS
ABSTRACT
INTRODUCTION
The strength and vitality of the field of CM is visible in the attendance of and number
of papers for the ARCOM conferences, the pressure on the CM journals to increase
the number of annual issues (e.g. Construction management and Economics), and the
growing delay and number of papers "accepted in print" (e.g. Construction Innova-
tion). The field of CM originated as a reaction to an academic tradition skewed to-
wards Engineering and Technology. The introduction of CM journals was a logic re-
1
Published as: Dorée, A.G. and Miller, S.R., Is technology a new challenge for the field of Construc-
tion Management?, in 24th Annual ARCOM Conference, A. Dainty, Editor. 2008, Association of Re-
searchers in Construction Management: Cardiff, UK. p. 175-184.
2
[email protected]
Dorée and Miller
sponse to the near impenetrability of the technical journal for CM issues. A first gen-
eration of rather mathematical approaches to scheduling, planning, resource allocation
and project management opened up the new fields of project management and subse-
quently CM. The evolvement and growth of the more general management studies –
with areas such as marketing, strategic management, production operation manage-
ment, organisation design, organisation behaviour, human resource management, etc –
brought new angles into the field of CM and into the CM journals. Nevertheless, the
new influx of issues from a project performance perspective still dominates the field
of CM as one of the recurring angles. This of course is a mirror and consequence of
construction industry's focus on projects and project management (Pries et al. 2004).
Given the origin of the CM journals, it is not unusual that CM has an orientation that
is rather unsympathetic towards technology. This situation is seldom challenged be-
cause authors that write papers on technology and engineering rather publish in the
earlier established engineering journals. These older journals not only provide them
feedback from their selected peers, but often also offer better impact factors. As such,
a trajectory once logical and explicable is perpetuated. Just as the QWERTY layout
once sensible in the era of the mechanical typewriter is still the dominant layout on
computer keyboards. This even though the initial reasons for this layout are all elimi-
nated.
In this paper, we argue that the neglect of technology in the field of CM must be chal-
lenged. This is particularly so because we can expect an influx of new SMART tech-
nologies into the construction industry and into the construction practice. To illustrate
this argument we present an innovation project in road construction that took place in
2007 in the Netherlands. The observations made related to this case study underline
the growing gap between the trajectories of new technologies on the one hand, and the
skills and explicit process insights on the other. New technologies are developed and
introduced into the construction industry without in-depth knowledge of the construc-
tion practice and operational strategies. The operators and site crews involved are not
able to use the new technologies. The technologies do not match their operational
strategies. On the other hand, the operators and site crews, who mainly work on intui-
tion and implicit routines, are not able to explain what their operational strategies are.
As such, they can hardly play a role in shaping the scope and direction for the devel-
opment of new technology.
This paper is structured as follows. After the introduction, we provide a short litera-
ture review of technology and the asphalt paving process. Thereafter we explain the
background to the Dutch Ministry of Transport sponsored innovation project, BAM
Wegen’s innovation role and objectives for the project. This is followed by a descrip-
tion of the data collection using new technology, the analysis and a discussion of the
results. Finally, we outline the challenges we see ahead for CM and CM research in
the context of a changing business environment for the construction industry.
al. (1998) developed an Automated Paving System (AUTOPAVE) for asphalt com-
paction operations. Peyret et al. (2000) developed the Computer Integrated Construc-
tion systems for the real-time control and monitoring of work performed by road con-
struction equipment, namely compactors (CIRCOM) and pavers (CIRPAV). Oloufa
(2002) described the development of a GPS-based automated quality control system
for tracking pavement compaction. Hence, it appears that several GPS experiments to
map the asphalt paving experience were conducted in recent years. However, although
some of these technological experiments were developed into industrial applications,
it appears that it is not yet part of operational strategies and working practice in as-
phalt processes. Also, several authors argue that the construction industry typically
lags behind other industries in adopting technology (AbouRizk et al. 1992, Halpin et
al. 1999, Halpin et al. 2002, Bowden et al. 2006). For his MSc thesis Simons (2007)
interviewed 28 compactor-, paver- and screed operators actively involved in the as-
phalt paving process. The interview results confirmed that the paving process largely
depends on tradition and custom i.e. the knowledge and experience of the compaction
team. Machine settings are mainly done based on “feeling and experience”. Compac-
tor operators visually note the behaviour of the mix to determine if the desired density
has been achieved. Although the interviewees all refer to common and proven practice
in machine setting, the actual settings and operational strategies varied widely from
team to team. Therefore, there is not really one common practice, but a wide array of
"common practices". In addition, most operators acknowledged that they hardly made
use of the technology available on the compactor or even simple temperature meas-
urement instruments to assist them in the compaction process. The interviews con-
ducted with operators confirmed anecdotal evidence, which suggested that in The
Netherlands, work in the asphalt paving process depends heavily on craftsmanship,
that work is being carried out without measuring the key process parameters (tempera-
ture, density and layer thickness), and that the work methods and equipment are se-
lected based on tradition and custom (Dorée et al. 2005). This "business as usual" sce-
nario occurs despite road construction companies having an array of new technologies
at their disposal.
way was divided into three paving lanes viz. 5m, 4m and 3m wide. Construction work
was carried out over two nights during April 2007.
The University of Twente research team monitored a number of key process parame-
ters during construction. The team focuses on innovation and performance in the as-
phalt paving process, having recently consulted key role players in the industry (Dorée
et al. 2003, Dorée et al. 2005) and subsequently publishing a number of conference
papers in this research area (Huerne ter et al. 2007, Miller et al. 2007, Miller et al.
2007). Their research is aimed at improving quality and consistent reduction of qual-
ity variability in the hot mix asphalt (HMA) paving process. Two key research ques-
tions are addressed. The first tackles the main causes of variability in the asphalt pav-
ing process whilst the second focuses on the effect of revised operational strategies on
quality in the paving process.
So, what triggered the research into monitoring of key process parameters? Why did
BAM Wegen involve the "academics"? For BAM Wegen this was the second serious
project for their Twin-lay asphalt paving machine. The first project was not problem-
free. The surface was corrugated unacceptably and had to be milled off and repaved, a
time-consuming and costly repair operation. Analysis of the project raised the suspi-
cion that the roller operators had not waited long enough for the fresh layer to cool to
temperatures suitable for compaction. Compaction of the too hot asphalt was seen as
the cause of the corrugations. The question then was why the roller operators started
compacting the too hot layer? This question was particularly puzzling since the rollers
were equipped with temperature sensors that produce continuous temperature read-
ings. What was happening and why did it happen? These questions needed answers
before the TAS machine could be used again with some degree of confidence. There-
fore, BAM Wegen invited the researchers to participate in the tender for the innova-
tion project. Together it was decided to focus on extensive asphalt temperature meas-
urements and GPS monitoring of the paving machine and the two rollers.
OBJECTIVES
Contractor BAM Wegen set two main objectives for the project. First, to work to-
wards a 25% increase of the service life of the dual layer porous asphalt by improving
the total process from choice of raw materials and mix design to the monitoring of the
finished product. Second, to develop innovative monitoring techniques of the asphalt
paving process since major developments in road paving are often hampered by insuf-
ficient feedback from finished products. The latter objective led to the contractor in-
troducing two innovations for the project. Firstly, to use a Twin-lay asphalt paving
machine in combination with a shuttle buggy for improved temperature homogeneity;
and secondly, to use thermographic imagery and continuous GPS (Global Positioning
Systems) tracking on the paver and compactor rollers for improved process control
during the asphalt paving process.
Temperature profiling
The temperature profiling enabled the contractor to measure the extent of variability in
surface temperature and hence draw a number of conclusions about temperature ho-
mogeneity. There is evidence of a distinct lack of consistent repetitive temperature
contours during continuous paving operations for all lanes and the surface temperature
varies appreciably both longitudinally and transversely leading to extensive variability
in temperature homogeneity (see the typical Temperature Contour Plot in Figure 1).
Operational discontinuities affecting the paving process were identified. The rate of
cooling of the asphalt mat is clearly visible when the paver stops during continuous
paving operations and at the end of paved lanes; and the initial movement of the paver
and subsequent initial coolness of the mix are clearly visible through narrow bands of
contours at the start of paving operations. Also, in-asphalt temperature and surface
temperature measurements were compared.
170-175
165-170
160-165
155-160
150-155
145-150
140-145
GPS monitoring
The monitoring of equipment movements using GPS systems highlighted a number of
operational issues. The paver speeds vary between 3,5m/min to 5,5m/min. The time
between the start of paving and the start of compaction varies with rollers starting
compaction activities between 2 minutes and 41 minutes after paving operations.
Animations showing equipment
movements were produced from the
GPS data. Several views were devel-
oped to provide perspectives from
those closest to the process i.e. from the
seats of the paver operator, roller op-
erators and the close-up “freecam”
view shown in Figure 2. The anima-
tions provide accurate explicit evidence
of all paving and compaction activities
on distance and time-lines and the ex-
tent of co-operation between the paver
and the roller compactors.
Dorée and Miller
S1 6-8
10 20 30 40 50 60 70 80 90 100 110 120 130 140 150 160 170 180 190 200 210 4-6
Distance in m etres 2-4
0-2
the initial temperature. How far the roller operator drives towards the paver is based
on experience and intuition. However, with the thicker layer their experience and in-
tuition failed them. They drove too close to the paver. The temperature sensor is not
accurate either. The sensor measures the surface temperature which is consistently
lower than the in-asphalt temperature. The difference between these two temperatures
depends on several parameters - thickness of the layer being one. The temperature
contour plots of the A35 show quite a variety in initial surface temperature (up to 35
degrees Celsius within 10 metres). For the operators the temperature indication must
be quite erratic. In the interviews the majority of roller operators confess to ignore the
temperature sensor anyway. The information provided by their new instruments is not
relevant for them since it does not fit into their operational reasoning and strategies.
They rather trust their intuition and experience. For a more extensive discussion on
craftsmanship in the road construction industry see Miller et al (2007).
The interesting observation that this paper focuses on is the mismatch between the
new technologies put onto the machinery and the operational strategies of the opera-
tors. In the interviews some operators praised their equipment but declared the new
technologies pointless ("you can remove this stuff"). This gap between the sophistica-
tion of the equipment and the practice guided by intuition and experience is due to two
separate market dynamics. On the one hand, there is the market driven technology tra-
jectory of the equipment manufacturers. The companies are subsidiaries of multina-
tional conglomerates. The equipment manufacturers compete and operate on global
scale. Their main areas of advancement are [a] new technologies (sensors, telecom,
and intelligence) and [b] comfort for the operator. The new technologies are mostly
selected and developed without in-depth knowledge of the construction process, and
certainly without considering local (regional) practice. The advancements in comfort
for the operator have improved the working environment for the operators, but have
also created a distance between the operator and work in progress. Ergonomic chairs
take away the feedback (bumps) normally received from surface irregularities. Air-
conditioned cabins take away the feel for heat radiating from the asphalt surface and
the feel for ambient temperature and wind speed. Stereos in the cabins reduce oppor-
tunities to communicate with other team members.
The road construction industry - on the other hand - still operates with a market strat-
egy that pivots around (high) volume and (low) costs. Consequently, the contractors
are reluctant to spend money on higher wages, education and training. At the same
time, the actual construction work is shifted to nights and weekends. These working
conditions do not attract the best equipped and educated personnel. People that are
able to do calculations and more abstract tasks rather work in the office during the day
than on site during the night. This process of self-selection results in a situation where
the average operator on site has difficulties in dealing with abstract information. The
new technologies on the equipment create an information overload for the operators,
who solve this situation by just disregarding the "bells and whistles" on their new ma-
chines. Intuition and past experience becomes their prime source for operational
choices. Subsequently learning becomes a lengthy process of trial and error. When the
asphalt mixtures and the designs are frequently changed, this learning process cannot
keep up with the changes and as a result, the quality of the paving work will suffer.
This is demonstrated in both twin-lay projects.
Dorée and Miller
rather than supporting it. Furthermore: no other field of research will be able or urged
to bring the three areas together in a co-developing manner for the field of construc-
tion. CM and CM research needs to bridge the gap between the new upcoming
SMART technologies and the construction processes.
CONCLUSIONS
This paper dealt with the complexity of technology adoption and innovation in a
changing construction industry. Road construction is a typical segment of the con-
struction industry that faces new risks and business opportunities due to more chal-
lenging public procurement strategies. The research showed that seeking competitive
advantage in new products and new technologies may go against practices, cultures
and resources that are shaped in a certain (market) tradition. Reducing the variability
and improving quality consistency is the key to risk management. Now that the com-
panies are aware of the higher risk profiles they acknowledge the need to make ex-
plicit the implicit working practice and operational strategies. To really take advantage
of the new SMART technologies the introduction must be in co-development with in-
depth process knowledge, skills, training & education. This particularly is an area for
CM and CM research to contribute and flourish. In our case: BAM Wegen, through
this innovation project, has shown courage and a conscious desire to adopt and inte-
grate new technology for firstly, monitoring the equipment movements and secondly,
to interrogate and change their operational strategies and methods. They now ac-
knowledge that explicit knowledge, systematic and easily communicated in the form
of hard data provides support for and a deeper understanding of the operational proc-
ess being followed. For them the documented operations provide the lever to discuss
and confront the operational choices made by management and more importantly,
those choices made by the paving team during construction operations.
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