Individual Assignment of MIS
Individual Assignment of MIS
Individual Assignment of MIS
Objective: To analyze and critically evaluate the role of Information and Communication
Technology (ICT) in knowledge management.
Instructions:
1. Conduct a thorough literature review by reading at least three relevant articles on the role of
ICT in knowledge management.
Prepare an individual written assignment that analyze and critically evaluate the role of
Information and Communication Technology (ICT) in knowledge management
comprehensively discusses the following aspects:
Relevant Evidence: Research by Alavi and Leidner (2001) highlights the role of ICT in
transforming traditional KM models, emphasizing the shift towards digital platforms for
knowledge creation and sharing.
Potential:
Problems:
1. Security Concerns: The digital nature of ICT raises issues related to data security
and privacy, requiring robust safeguards.
2. Resistance to Change: Employees may resist adopting new technologies, affecting
the successful integration of ICT in KM.
Relevant Evidence: Research by Chua, Goh, and Lee (1999) highlights challenges such as
security concerns and resistance to technological changes in the context of KM.
1. IBM's Watson AI: IBM utilizes Watson AI for knowledge discovery and decision
support, enhancing innovation and problem-solving capabilities.
2. Google's Internal Platforms: Google encourages employees to use internal
platforms for knowledge-sharing, fostering a culture of continuous learning.
3. Microsoft's Ecosystem: Microsoft's integrated ecosystem, including SharePoint and
Teams, exemplifies successful ICT-driven KM practices.
Relevant Evidence: Case studies on companies like IBM (Ransbotham & Kiron, 2017) and
Google (Davenport, Harris, & Shapiro, 2010) provide evidence of successful implementation
of ICT-driven KM strategies.