Tadiran Coral IPx T207 T208 SIP User Guide

.
DRAFT 2
22-Feb-07
T207S and T208S

IP Telephone
User Guide
(Version 15.5)
Creating a new world of IPportunities

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design or specifications.
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© Copyright by TADIRAN TELECOM LTD., 2006-2007.

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Table of Contents
Introduction .................................................... 1 Making Calls ............................................ 30

Symols and Conventions ........................... 2 Receiving Calls ........................................ 35
Related Documentation.............................. 3 Ending Calls............................................. 36
List of Feature Codes .................................... 4 Using the Phone Book Directory.............. 37
User Profiles ............................................ 40
Phone Overview ............................................ 8
Phone Information Parameters ................ 42
T208S Front View ..................................... 9
Network Settings...................................... 44
T208S with optional TEM — Front View . 10
T207S Front View ................................... 11 Configuring Phone Items via the Web......... 46
T207S with optional TEM — Front View . 12 Information Page...................................... 47
Phone Component Descriptions .............. 13 Network Parameters Page....................... 51
Phone Side and Bottom Views................. 15 Phone Settings Page ............................... 53
Input/Output Ports and Switches.............. 16 SwUpgrade Page..................................... 56
PC Connection ......................................... 17 Personal Settings Page ........................... 60
Desk Elevation Installation ....................... 18 System Settings Page.............................. 64
Wall Mounting .......................................... 19 Phone Book Page .................................... 67
TEM Page ................................................ 69
Operating the Phone.................................... 20
Phone Display .......................................... 21
Using the Fixed Function Keys ................ 23
Configuration Menu Options .................... 25
Table of Contents TOC-i T207S/208S User Guide

Station Features .......................................... 75 Class of Service (COS) Switchover............. 113
Account Code (as required).........................76 Conference:............................................. 114
Account Code (Forced) ...............................77 3-Way Calling........................................ 114
ACD & UCD Groups: ...................................78 Multi-Party ............................................ 115
Load ID - for ACD Group ..........................79 Release ................................................ 116
Log-In/Out - for a Single ACD Group .........80 Do Not Disturb (DND) .............................. 117
Primary Log-In - for ACD Group ................82 Executive Privilege ................................... 119
Release/Resume from All Groups ..............84 FlexiCall .................................................. 120
Release/Resume from a UCD Group ..........85 Follow Me................................................ 126
Wrap-Up Code - for ACD Group ................86 Freedom (IRSS) ....................................... 128
Wrap-Up Time On/Off ..............................88
Group Calls (Conference): ........................ 137
Activation Code ..........................................89 Preset Conference Activation.................. 139
Auto Answer ..............................................90 Temporary Conference Activation ........... 140
Boss Group: ...............................................91 Joining ................................................. 141
Call Forward ............................................92 Forced Release of a Participant............... 142
Privacy....................................................94 Forced Release of an Entire Group Call ... 143
Call Forward ..............................................95 Headset Only........................................... 144
Call Log ................................................... 103 Hold........................................................ 145
Caller Blocking ......................................... 105 Hot Line (Immediate)............................... 146
Camp-On:................................................ 107 Last Number Redial.................................. 147
Call Back ............................................... 107 Malicious Call Trace.................................. 148
Cancellation Code..................................... 109 Malicious Call Trace Printout ..................... 149
Canned Messages..................................... 110
Table of Contents TOC-ii T207S/208S User Guide

Message: ................................................. 150 Using Phone’s SPD ................................ 186
Answering ............................................. 150 Send ....................................................... 188
Leaving/Cancellation .............................. 151 Time Zone............................................... 189
Night Answer (Central Bell/UNA Pickup) ..... 152 Tone ....................................................... 190
Page Queue ............................................. 153 Transfer .................................................. 191
Paging:.................................................... 154 .Volume Adjustment................................. 193
Public Address ....................................... 154
Waiting Calls — Receiving......................... 194
Voice (To Single Keyset)......................... 155
Wakeup .................................................. 195
Zone (To Keyset Group) ......................... 156
Receiving.............................................. 197
Park ........................................................ 157
Receiving, Turning On/Off...................... 198
Passcode ................................................. 158
Phone Dial Lock ....................................... 159 Appendix A - Glossary ................................A-1
Pickup: Group, Directed ............................ 162 Appendix B - Tones ....................................B-1
Programmable Buttons ............................. 163
Relay (Accessory) ..................................... 172
Reminder................................................. 173
Ring Adjustment....................................... 175
Room Status ............................................ 177
Second Party’s Speaker Status................... 179
Security Line ............................................ 180
Speed Dialing:.......................................... 181
Programming Coral Private Libraries........ 181
Using Private and Public Libraries............ 185
Table of Contents TOC-iii T207S/208S User Guide

Introduction
Welcome to the Coral System. Much thought has gone into making this system flexible and easy to use. The Coral
allows your telephone to be tailored to the requirements of both you and your company.
This user guide provides a full description of the capabilities and operation of the telephone when connected to the Coral
system. Although the features provided by the Coral are large in number, their operation is straightforward and user
friendly.
Many of the Coral features, which have been assigned during initial installation, are provided on an individual extension
(station) basis. Feature allocation may also be changed to suit a changing working environment.
Not every feature code in this guide is likely to have been installed in your system or extension. Check with your system
manager for a list of the features actually installed.
Additionally, this User Guide provides a full description of the capabilities and operation of the T207S/T208S IP
terminals based on Session Initiation Protocol (SIP).
A phone overview is presented describing the phones’ hardware and user relevant internal software. The next section
includes a detailed description of all the Coral features that can be operated with these phones, in alphabetical order.
The appendices, located at the end of this guide, give basic explanations of special terms and operations used throughout
the guide, and are useful when a more detailed description of telephony terms is required.
The Table of Contents also doubles as an index to the various features that the Coral supports for the T207S/T208S
telephones.
Note: Certain features have various user options. In this case all of the options are listed under the major feature name;
examples of this are ACD & UCD Groups, Boss Group and Speed Dialing.
Introduction T207S/T208S User Guide

1
Symols and Conventions
The following symbols are used throughout this guide.
Symbols Description
Activation Code, see Activation Code on page 89.
Cancellation Code, see Cancellation Code on page 109.
The following typographical conventions are used throughout this guide.
Convention Description
Fixed key figures may be used to represent the actual fixed or navigator keys.
Idle Display on page 21 References to items in this, or other books, are indicated in italics type.
DIR Fixed function keys are displayed in narrow Bold text.
3.Tone Options that may be selected from the graphic display screen are displayed in bold.
[Config] Text in a clear distict box indicate a soft key option.
Please Wait... Text in a bold Courier font indicates a graphic display message

Symols and Conventions 2
Related Documentation
• Program Interface and Database Reference Manual (Version 15.5)
• T207/T208 Installation, Administration and Hardware Reference Manual Manual
• T207S Quick Reference
• T208S Quick Reference

Related Documentation 3
List of Feature Codes
The following feature codes are the default feature codes for all Coral systems. Your Coral system may employ different
feature codes. See your system administrator for the correct feature codes. An arrow (→) between two sets of numbers
indicates a range of code number available for operating that particular feature, for example #5600 → #5849.
Feature Name Default Code Feature Name Default Code

Account Code (as required) .......................#1990 Broker/Consultation/Three-Way Conference Call/Contiuous
Account Code (Forced).............................. Conf ...........................................................Hookflash
ACD & UCD Groups Call Forward ..............................................See Table 2
Load ID - for ACD Group.........................#1973 Call Log......................................................[CallLog]
Log-In/Out - for a Single ACD Group ......#1974
Caller Blocking...........................................[Config]>Blocking
Primary Log-In - for ACD Group..............#1442
List
Release/Resume from All Groups...........#1975
Release/Resume from a UCD Group......#1991 Caller ID Control ........................................#1444
Wrap-Up Code - for ACD Group .............#1977 Camp-On:
Wrap-Up Time On/Off .............................#1976 Call Back .................................................Hookflash 2, #176
Activation Code..........................................#11 or #?1 or ?1 Camp-On
Auto Answer ..............................................[Config] >Auto An- Off-Hook - Call Waiting/Call Offer ...........Hookflash 8
swer Cancellation Code .....................................#10 or #?0 or ?0
Auto Set Relocate Canned Messages.....................................#7026→#7041
Permanent............................................... Class of Service (COS) Switchover ...........#149
Temporary ...............................................
Conference:
Boss Group
3-Way Calling..........................................CONF
Call Forward ............................................See Table 1
Exclusive Hold.........................................#187 Conference:
Privacy ....................................................#186 or #6 Multi-Party ...............................................#7098→#7099
Release ...................................................#1983
Break-In .....................................................Hookflash 3
List of Feature Codes T207S/T208S User Guide

4
Do Not Disturb (DND) ................................#145 or [Config] Message:
>DND Answering ...............................................#175 or #5 or MSG
Do Not Disturb (DND) Override .................Hookflash 3 Leaving/Cancellation...............................Hookflash 5, #175
or #5, #1440
Executive Privilege ....................................#170
Night Answer (Central Bell/UNA Pickup) ...#192 or #78, #180
Flash (Calibrated Opening) On Trunk........Hookflash #150
or #77
FlexiCall .....................................................#17710, #17711,
Page Queue...............................................#7060→#7069
#17712
Paging:
Follow Me ..................................................#189 / #17713
Public Address ........................................#7074→#7079
Forced Release .........................................Hookflash, 3 Voice (To Single Keyset).........................Hookflash 6, #191
Freedom (IRSS).........................................#17714 or #3
Group Calls (Conference perhaps this should be Multi-Party Zone (To Keyset Group) .........................#7300→#7309
Conference) Park ...........................................................#183 or 79 or #7
Preset Conference Activation..................#5600→#5849
Passcode ...................................................#179
Temporary Conference Activation...........#1449
Joining .....................................................#5600→#5849 Phone Dial Lock.........................................#148
Addition of Participants ...........................#5600-#5849 Pickup: Group, Directed.............................#181 or 76, #180
Submitting Request to Speak.................. or 77
Forced Release of a Participant ..............#1446 Programmable Buttons ..............................[Config] >Program
Forced Release of an Entire Group Call .#1447 Button
Hold ...........................................................#171 or #4HOLD Receiving Calls / Answering Calls .............
or [Hold]
Relay (Accessory)......................................#7086 → #7091
Hot Line (Immediate/Delayed) ...................
Reminder ...................................................#172
Last Number Redial ...................................> or #143
Ring Type ..................................................[Config] >Ring
Making Calls: External and Internal ...........
Room Status ..............................................#7026→#7041
Malicious Call Trace ..................................#1740
Saved Number/Repeat Number ................#196 or #9
Malicious Call Trace Printout .....................#1741
Second Party’s Speaker Status .................Security Line
#17700

5
Series Call .................................................Hookflash #195
Silent Monitor
1-Way Splitting ........................................#1448
2-Way ......................................................Hookflash 9,
#1981
Speed Dialing:
Programming Coral Private Libraries ......#193
Using Private and Public Libraries ..........
Using Phone’s SPD.................................[SPD]
Stop DialSend ............................................## or OK, depend-
ing on your phone
settings, or wait for
the phone to dial
Time Zone..................................................[Config] >Time
Tone...........................................................[Config] >Tone
Transfer .....................................................HookflashXFER
Volume Adjustment....................................[Config] > Volume
Waiting Calls Receiving .............................
Wakeup......................................................#173
Whisper Page
Activation.................................................#1744
Receiving ................................................
Turning On/Off ........................................#1745

6
Phone Overview
The following pages provide a general overview of the T207S/T208S IP phone’s hardware and software options.
See the Station Features section, beginning on page 75 for a complete list of the phone’s station features.
Phone Overview T207S/T208S User Guide

7
T208S Front View
Flashing ring
4 Soft keys and message
waiting indicator
Graphic
display
Speaker
Navigator
keys
Handset
4 User programmed
keys with removable
faceplate
Dial pad TEM connector

(key pad)
Microphone
Volume
button 9 Fixed
function keys

T208S Front View 8
T208S with optional TEM — Front View
Flashing ring
4 Soft keys and message
waiting indicator
Graphic
display
Speaker
Navigator
keys
Handset
4 User programmed
keys with removable
faceplate
TEM expansion module

Dial pad 2x 22 user programmable
(key pad) keys with removable faceplate
Microphone
Volume
button 9 Fixed
function keys

T208S with optional TEM — Front View 9
T207S Front View
4 Soft keys Flashing ring
and message
waiting indicator
Graphic
display
Speaker
Navigator
keys
Handset
4 User programmed
keys with removable
faceplate
Dial pad TEM connector

(key pad)
Microphone
Volume
button 9 Fixed
function keys

T207S Front View 10
T207S with optional TEM — Front View
4 Soft keys Flashing ring
and message
waiting indicator
Graphic
display
Speaker
Navigator
keys
Handset
4 User programmed
keys with removable
faceplate
Dial pad
(key pad) TEM expansion module
2x 22 user programmable
keys with removable faceplate
Microphone
Volume
button 9 Fixed
function keys

T207S with optional TEM — Front View 11
Phone Component Descriptions
The following table describes the control buttons and keys found on the T207S/T208S.
Component Description
Dial Pad (Key Pad) Number buttons used for dialing and entering codes, passwords, names, etc.
Fixed Function keys Nine Fixed telephony function keys are available: Message, Conference, Directory,
Headset, Transfer, Redial, Hold, Mute and Speaker.
For details, refer to the item description in this User Guide.
Graphic Display Displays pertinent calling/menu/line information, based on the phone status (e.g.,
idle, busy, dialing...).
T207 display size: three lines; 128 x 32 pixels
T208 display size: six lines; 128 x 64 pixels
Handset Works a a typical pone handset.
Handset Latch Used to catch the handset when wall mounted or for elevated (60° or higher)
desktop mounts.
Headset Non-manufacturer headset purchased by customer.
Hook Switch On-hook or off-hook for handset.
Loudspeaker Loudspeaker used when speakerphone is on for hands free mode or ringing and
paging.
Microphone Input for sound device used in hands free operation.
Navigator keys & Up/Down Right/Left arrows used to navigate between the menu items.
OK button Use the OK button to select a menu item.

Phone Component Descriptions 12
Programmable Keys These keys can be used for line selection or for programmed keys (see
Programmable keys which may include feature codes or dial numbers).
A green LED lights when key is activated.
Ring and Message Waiting Lamp Lamp flashes when ringing for incoming calls.
Lamp flashes to indicate a waiting message.
Soft Keys Keys used to directly activate the feature option.
Feature options change depending on the phone status or menu request.
TEM Optional expansion module used to add additional programmable buttons to the
phone. These programmable buttons may be configured from the phone or
from its web page.
2 x 22 programmable buttons.
Use the shift left and right buttons to enable another 22 buttons.
Volume Button Used to adjust the volume of the Ringer, Speakerphone, handset and ringer.
During Idle or Ringing: Ring Volume is adjusted
During Conversation: Speaker, Handset or Headset Volume is adjusted.

Phone Component Descriptions 13
Phone Side and Bottom Views
Bottom view
Product label
Left view
Wall-mount hole
Service door
Service port
Handset Headset
connection connection
Do not open
Reset Source
Adapter
PoE
Right view
TEM
connector
-
DC-IN Power Source
Adapter
PoE
Reset Link/ LAN PC Power Power

button Activity adapter source
green LED input selector
indicators (T208 only)

Phone Side and Bottom Views 14
Input/Output Ports and Switches
These ports are located on the bottom side of the phone.
Reset Button Used to reset the phone to its factory set default values.
Link/Activity Indicators Indicates whether there is LAN/Intranet and/or PC activity.
LAN Connector Socket Use this RJ-45 connector port to connect your phone to the LAN/WAN.
PC Connector Socket Use this RJ-45 connector port when only one LAN/WAN outlet is available in your
immediate vicinity. Connect your PC’s LAN wire to this connection socket while the
phone is connected to the LAN/WAN.
Power Adaptor Input Used to connect an AC power adaptor to the phone to supply the required DC power.
A Power Adaptor supplying 5VDC...2A is required.
Power Source Selector (T208S only) Adaptor — Switch to this option when a power adaptor is connected to the phone.
PoE: Power over Ethernet — Switch to this option to enable power for the phone over
your LAN/WAN connection. This option is only available for T208 models.
Handset Cord Port Connect the Handset cord to this RJ-9 port.
Headset Wire Port Connect the Headset to this RJ-9 port.

2.5mm diameter jack for different plug types

Input/Output Ports and Switches 15
PC Connection
The PC can be connected to the LAN/WAN via the phone. The phone is always active, even when the PC is turned off.
AC
power adaptor
DC-IN
LAN PC

PC Connection 16
Desk Elevation Installation
The phone can be placed on your desk at different angles.
Note: For full instructions regarding desk elevation, refer to the T207S and T208S Installation Manual
Step A Step B Step C
Step D Step E Step F
30 45 60
Low Medium High

Desk Elevation Installation 17
Wall Mounting
The phone can be wall mounted when required.
Note: For full instructions regarding wall mounting, refer to the T207S and T208S Installation Manual
Phone Wall
(right view)

Wall Mounting 18
Operating the Phone
The T207S/T208S telephone is based on Session Initiation Protocol (SIP) allowing you extensive IP connectivity with
your Coral based telephone. The phone includes a display screen of three lines for the T207S model, or six lines for the
T208S model. The bottom line of the display is used to operate the dynamic soft keys which automatically change to
offer features based on the phone’s current calling state (idle, busy, conf, hold, etc.).
In addition to the phone’s internally programmed features, you are afforded the Coral’s vast array of features which may
be activated from your phone.
The T207S/T208S can be user configured using the phone’s configuration options, accessed by its soft keys, or
configured online using the phone’s own web pages, accessed by its IP address using your computer browser.
Additionally, the phone may hold up to four different user profiles, ideal for call centers where operators may change
during different day and night shifts. The user logs on/off as he would on a computer with a user name and password.
Each profile allows the user up to two call lines, useful for conference calling and transfer features.
A Phone book directory, speed dial numbers and programmable buttons are all available by using the phone’s fixed keys
as well as programmable keys. A TEM expansion module enables increasing the phone’s programmable buttons
from four to 44 buttons.
Operating the Phone T207S/T208S User Guide

19
Phone Display
Ring and Message Waiting
Message icon Indicator
Extension Number Extension Number
and Call icon and Call icon
DEC 05 MON 11:45
8715
Message icon DEC 05 MON 11:45

8715
Config CallLog Soft Key Options Config CallLog
Soft Keys
OK OK
Navigator Keys
T208S Idle Display and OK button T207S Idle Display
Idle Display
The phone’s idle display shows the date and time, as well as the phone’s extension. The extension number is always
accompanied by a call icon depicting the call state. The T207S/T208S phones are SIP based, requiring them to be
registered by a proxy server in order for you to be able to dial. When the phone is properly registered, an Idle call icon is
displayed next to the extension number and during calls, a Call-In-Progress icon is displayed. If the phone looses its
connection to its proxy server for some reason, then the phone is not registered and a Disconnect icon is displayed next
to the extension dial number, see Table 1 for icon descriptions.
During idle state, the Configuration and Call Log menus are the available soft key options.These options change as
selections are made using the Navigator keys to scroll up/down/right/left and the OK button to choose.

Phone Display 20
When there is a waiting message for the user, a Message icon is displayed to the left of the date and time line.
Table 1: Phone Display Icons
Icon Name Description

Displayed when the phone is onhook (idle state) and ready to dial or
Idle
accept calls.
Displayed when phone is not registered with the proxy server. No Coral
Disconnect
calls may be placed or received; however, pure SIP calls may proceed.
Call-In-
Displayed during a call, indicating that the phone is in an off-hook state
Progress
Message Message icon indicates a waiting message. Press the Message fixed
Waiting key to call back message leaver.
Display During Calls

The phone’s soft key options change according to each call state, enabling the activation of related features, speed dial
options or Configuration Menu options. The soft keys are also used when editing feature values or entering names or
dial numbers.
The phone’s maintenance and administration details can be viewed and configured via the phone’s Configuration Menu
options, or via the phone’s web page.

Phone Display 21
Using the Fixed Function Keys
Your phone is equipped with nine fixed function keys that allow you to activate features quickly from your phone panel.
1 2 abc def
MSG XFER
4 ghi 5 jkl 6 mno

CONF REDIAL
VOL
7pqrs 8tuv wxyz

DIR HOLD
* 0 # HEADSET MUTE SPKR
Fixed Keys
Table 2: Fixed Function Key Descriptions
Feature Feature Name Description

Icon
Message Used to answer Coral text messages.

MSG
See “Message” on page 151.
Conference Used to create 3 way conference calls.

CONF
See “Conference” on page 114.
Phone Book Used to create a phone book directory that enables dialing form the directory as well
DIR
Directory as creating names for incoming callers.
See “Using the Phone Book Directory” on page 37.

Using the Fixed Function Keys 22
Table 2: Fixed Function Key Descriptions
Feature Feature Name Description

Icon
HEADSET
Headset Used for headset activation.
The button lights green when the phone is placed in Headset mode.
See “Headset Only” on page 144.
XFER Transfer Used for transferring calls.

See “Transfer” on page 191.
REDIAL Redial Used, from idle, to redial the last number dialed.
HOLD Hold Used to hold calls when necessary.

See “Hold” on page 145.
MUTE
Mute Used to mute your voice while in conversation with another party. When this button
is pressed, the other side does not hear any voice from your side.
The button lights red when Mute is activated.
SPKR Speaker Used to converse hands-free.
Note: The Speaker key can be used to save changes made to

Configuration Menu items and return to idle automatically by
pressing the key twice.

Using the Fixed Function Keys 23
Configuration Menu Options
The phone includes menu options that allow the user to configure different phone functions and features.
Press the [Config] soft key, from idle, to display and enable choosing between the different Menu options:
Note: The Configuration Menu options may also be set via your PC’s Internet Browser, see Configuring Phone Items via
the Web on page 46.
Table 3: Configuration Menu Options
Menu Option Brief Description See: Can also be activated/

viewed via phone’s
web page:
1. Volume Allows you to define different volumes in the phone, including .Volume Adjustment See Volume Control on
headset, handset, ring, and speakerphone. on page 193 Phone Settings Page,
page 54.
2. Ring Allows you to choose between predefined Ring types. As you Ring Adjustment on See Ring Type in Tones
scroll between the ring types, the particular ring is sounded. page 175 Used Section, on Phone
Settings Page, page 54.
3. Tone Allows you to choose the tone type according to country. Tone on page 190 See Tone Type in Tones
Used Section, on Phone

Configuration Menu Options 24

web page:
4. Time Allows you to choose the GMT Time Zone. Time Zone on See Time Setting Items
page 189 on System Settings
Page, page 66.
Also:
See Time Server on
Network Parameters
Page, page 52.
5. Info Describes the phone’s connection and configuration Phone Information See Information Page on
information, such as IP addresses, MAC number, whether it is Parameters on page 47.
connected using DHCP and DNS servers, as well as the page 42
phone’s software version.
6. DND Allows you to activate/deactivate the Do Not Disturb feature. DND using Phone’s See Enable DND in
Configuration options Phone Parameters
on page 118 Section, on Phone
7. Call Forward Allows you to activate/deactivate and configure the different Call Forwarding See Call Forward
Call Forward features. Using the Phone’s Settings on Personal
Configuration options Settings Page, page 62.
on page 100
8. Auto Answer Allows you to activate/deactivate the Auto Answer feature. Auto Answer on See Enable Auto Answer
page 90 in Phone Parameters
Section, on Phone


web page:
9. Phone Lock Allows you to lock the phone so that other users may not Phone Lock using See Enable Phone Lock
activate it. Phone’s in Phone Parameters
Configuration Section, on Phone
Options on page 160 Settings Page, page 55.
10. Call Record Offers a Call Log list of the phone’s dialed, missed, or received Call Log on page 103 Call Log soft key on idle
calls. screen
(No Web Page)
11. Ping You may enter an IP address to ping from this option. -- --
12. Phone Book Enables you to create a Directory list in your T207S/T208S Using the Phone See Phone Book Page
phone. You may keep a list of up to 300 phone numbers. Book Directory on on page 67.
page 37
You may dial from the phone book, as well as add/edit or
delete numbers from the phone book using this option.
13. SpeedDial Enables you to define up to 22 speed dial numbers that can Speed Dialing on See Speed Dial Entry
be accessed by using a Speed Dial access code. page 186 Settings on Personal
14. Program Button Enables you to program the four T207S/T208S programmable Programmable See Programmable
buttons. Buttons on page 163 Button 1-4 on Personal
Each programmable button includes a green LED that lights
when the station is busy (provided the button is programmed
with an internal dial number and not a telephony feature).


web page:
15. Network Allows you to define the different Network settings for your Network Settings on See Network
phone. page 44 Parameters Page on
page 51.
16. Blocking List Allows you to define a list of caller ID’s that may be blocked at Caller Blocking on See Caller Blocking
your station. page 105 Settings on Personal
17. Logoff Allows the user to log off as the current profile. User Profiles on Cannot be done via Web
page 40 Page
The phone is inoperable after logging off. The next user to log
in must provide a username and password in order to log in.
Different users normally hold different dial numbers.
18. TEM Allows you to program dial numbers for the optional TEM TEM on page 163 See TEM Page on
module which offers an additional 44 programmable buttons. page 69.
19. Admin ADMINSTRATORS ONLY! -- Only for Administrators

with Admin username
Allows the administrator to change the user’s phone number,
and password
account type (User/Administrator) or to perform a soft reboot
when necessary.


web page:
20. Quit Allows you to quit the configuration options and return to the -- --
idle screen.
This can also be accomplished by pressing the left arrow
navigator key a few times until you each the “Quit Confirm”
screen and choosing Yes
Alternatively, you may press the speaker key twice from any
option in this menu to return to the idle key and automatically
save your changes.

Making Calls
You may dial phone numbers as you would at any other phone.
As with most IP phones, after dialing the digits, you must choose one of the following methods in order to indicate to the
system to send the digits and thereby complete the call.
SEND Digits Options:

• Press the OK button or # (from the dial pad), depending on how your phone system’s configuration.
• Wait a pre-determined time-out period for the digits to be automatically sent by the phone.
Express Dialing
Some systems may have Express Dialing programmed for your phone, whereby the system recognizes a certain dial
pattern and immediately sends the digits without you having to wait or manually perform the Sending.
Dialing Methods
Different dialing methods, based on whether certain phone features are operated, allow the user a greater array of dialing
methods. These methods are listed in Table 4. None of the methods require lifting the handset to dial, however, you may
press the Speakerphone or lift the handset to obtain dial tone.
#Notes: 1) If required, add line access code when dialing external numbers.
2) Some systems might be programmed with a limit on duration of outgoing external calls. Once the pre-defined
limit is reached, the call is automatically disconnected.

Making Calls 29
Table 4: Phone Dialing Methods
Dialing Method Procedure Comments
Classical — To call a Dial 1. Dial each number in sequence from the dial pad. • Includes internal, external dial numbers,
Number Use [Backsp] to delete. as well as Coral Private and Public Dial
2. Send the digits. numbers.
• For Private Libraries, See Programming
Coral Private Libraries on page 181.
Speed Dialing 1. Press SPKR. See Speed Dialing on page 181.
2. Press [SPD].
3. Enter a Speed Dial access code from the dial pad.
4. Send the digits.
Phone Book 1. Press the phone book Fixed key: DIR. • The phone book allows you to save
(DIR fixed key) telephone numbers and define a name
2. Enter a phone book access code (from the dial pad)
followed by OK for the number which is displayed when
or this number calls your station.
scroll through the phone book with the up/down
• Each entry may be accessed using its
navigator keys.
relevant code
3. Press [dial] .
See Using the Phone Book Directory on
page 37
Call Log Press [dial] to dial the selected dial number. See Call Log on page 103

Making Calls 30
Soft key options available during calling states
During and after you place a call, you may be offered any one of the following relevant soft key options:
#Note:In addition to using one of the soft key options, you may use appropriate fixed key features during the call,
such as Transfer, Hold or Conference or dial from the DIR phone book fixed key.
[Num] Currently when you use the dial pad, you are entering numbers. Press this soft key in order to enter letters
(from the dial pad) on the phone display. The soft key changes to [ABC], indicating that you may currently
choose letters as well as numbers to dial.
[SPD] Used to access a programmed speed dial number. Enter the speed dial access code to dial.
[Hold] Used to place called party in a hold state. You may continue to dial another party while the first party is in
Hold, see Hold on page 145for further details.
[EndCall] Used to disconnect the call. Your station returns to idle.
When calling another station, before the station answers, the called station is preceded by an arrow, indicating that a call
is being placed.

Making Calls 31
Placing a Call: L1: (8715) CALLSENT
Station 8715 placed a 8715

1 2023 L1: (8715) CALLSENT
call to station 2023.
1 2023
Station 2023 has not
yet answered. End Call
EndCall
T208S T207S
During the call, the elapsed time is displayed on the screen.
During a Call: L1: (8715)

Station 8715 called
8715 L1: (8715)
station 2023. 1 2023
00:01:11 1 2023 01:11
They have been
conversing for 1 minute Hold EndCall
and 11 seconds.
Hold EndCall
T208S T207S

Making Calls 32
Should you continue to hold the called station, and call another party while the first party is on hold, both dial numbers
are shown on the screen with the elapsed time shown for one party and HOLD shown for the second party. During
conference calls, the elapsed time is shown for both parties.
During Hold: L1: (8715) CONFERENCE

Station 8715 called station L1: (8715) CONFERENCE
2023 8715
2023
HOLD 1 2023 00:22
• placed 2023 in hold.
8892 EndCall
• Continued to call 8892. 00:00:22
They have been conversing EndCall
for 22 seconds, while 2023
is on hold.
T208S T207S

Making Calls 33
Receiving Calls
When your phone rings, you may answer the call either by lifting the handset or by pressing SPKR.
#Notes: 1) See also Waiting Calls — Receiving on page 194.

2) See also Second Party’s Speaker Status on page 179.
The following soft key features are available during the ring state:
[Answer] Press the Answer soft key to answer the call using your speakerphone.
[Reject] Press the Reject soft key to reject the call.
The internal calling party’s display screen shows the “DONT DIST station name/num” Do not Disturb
message and the call is immediately disconnected.

Receiving Calls 34
Ending Calls
After you have finished your conversation, you may end the call and return to idle state using any of the following
methods:
• Return the Handset to its cradle.
• Press the lit SPKR key during a handsfree conversation.
• Press [EndCall] to end the call.

Ending Calls 35
Using the Phone Book Directory
The T207S/T208S includes a Phone Book directory of up to 300 entry items. Each phone book entry item is numbered
from 1 to 300 and may include a name, dial number and an associated ring type. The ring type defined for the entry is
sounded whenever an incoming call is received from this entry.
Each Phone Book Directory Entry is accompanied by a Phone Book Access number, defined with the entry details.
To add/edit an entry to the Phone Book
1. Press the DIR fixed key. The Phone Book [1-100]: empty screen opens.
2. Use the up/down navigator keys or Volume button to scroll and view the different entries by their access numbers
(1-300)
or
Enter the Phone Book Directory access number that you would like to view and press OK.
3. Press [Edit] to enter the item’s details.
Item: 1
L1: (8715)
Name:
1:
1Number:
Ring type: 0
Dial Del Edit Cancel
T208S T207S

Using the Phone Book Directory 36
4. You may choose to define either the Name, Number, or Ring Type by pressing the appropriate softkey, [Name],
[Number], or [Ring], respectively.
Item: 1
L1: (8715)
Name: John Doe

1Number: 5555 1: John Doe
Ring type: 6 5555
T208S T207S
Phone Book Directory Entries
Define a name for the entry:
#Note:This name is displayed for all incoming calls from its dial number for entries 0 to 100. PLIS names defined for
the station are overridden by this name.
5. Press the [Name] soft key to enter the name using the dial pad.
6. Enter the name from the dial pad. You may enter up to 28 alphanumeric characters for the name.
The available editing soft keys include:
• Character selector soft key — [abc], or [ABC], or [NUM]:
Used to define the type of characters that are used to enter the name.
Pressing this soft key once, twice and then again causes it to change cyclically.

- [abc] When this soft key is displayed, lowercase letters can be entered
- [ABC] When this soft key is displayed, uppercase letters can be entered
- [NUM] When this soft key is displayed, numbers can be entered
• [Next] Used to move to the next character position
• [Backsp] Used to delete characters
7. Press OK to save.
Define a dial number for the entry:

8. Press the [Number] soft key.
9. Enter a dial number from the dial pad.
Define a ring type for the entry:

11. Press the [Ring] soft key.
12. Enter a number for the Ring Type. See Ring Type Numbers on page 176 for details.
Whenever an incoming call from this number is received, the ring type defined in this field is sounded.
To Exit:
14. Press [Cancel] or the left navigator key to exit.

User Profiles
The T207S/T208S supports up to four different User Profiles. If the phone is used by more than one user, each user profile
holds its own unique telephone number and passwords, programmable via the phone’s web page. The current user must log
out of the current profile in order for the next user to log onto another profile. A username and password is required for
each user profile. The phone must be configured on-line, before it can be operated by the end user.
Logging in/out of User Profile:
1. Press [Config].
2. Use the up/down navigator keys to select 17.Logoff and press OK.
3. The Logoff user profile: screen is displayed, with the Yes option.
4. Press the up/down navigator keys to choose between Yes and No and press OK.
5. After selecting Yes, you are asked to enter an Account Code number. Enter your dial number as assigned to you by
your system administrator.
• Enter numbers from the dial pad.
• Character selector soft key — [abc], or [ABC], or [NUM]:
Used to define the type of characters that are used to enter information.
Pressing this soft key once, twice and then again causes it to change cyclically between the following.
- [abc] When this soft key is displayed, lowercase letters can be entered
- [ABC] When this soft key is displayed, uppercase letters can be entered
- [NUM] When this soft key is displayed, numbers can be entered
• [Next] Used to move to the next character position
• Use [Backsp] to delete number or letter
• Use [Cancel] to delete the numbers or letters you entered and begin entering them again.
6. Press OK to end.

User Profiles 39
7. Enter your Password in the Password box using the dial pad. The default password is 1111. The password may be
changed from the phone’s web page (See User Login Password on System Settings Page, page 66.).
• Press the bottom left soft key to switch between letter and number mode and use the following:
- [Num] to enter numbers
- [ABC] : to enter capital letters from the dial pad
- [abc] : to enter lowercase letters from the dial pad.
- [Next]: to move one space to the right
• Use [Backsp] to delete number or letter
• Use [Cancel] to delete the numbers or letters you entered and begin entering them again.
8. Press OK to log in.

User Profiles 40
Phone Information Parameters
The T207S/T208S phone can display its own information parameters via the configuration options. These items are
read-only options and are available whether or not the phone is connected to a network. Therefore, if the phone is in an
unregistered state (indicated by the Disconnect icon), you may access necessary information about the phone in order to
troubleshoot and solve your problem.
The IP address which indicates which IP address your phone is currently using is listed with these information
parameters. You may use the IP address in the Address bar of your Internet browser, in order to access the phone’s web
page.
To display the Phone Information Parameters:
1. Press [Config].
2. Use the up/down navigator keys to select 5.Info.
3. Use the up/down navigator keys to choose the required parameter.
The information parameters are described in Table 5.
Table 5: Phone Information Parameters
Parameter Description
Company Displays your company name.
Model Name Displays the phoen model. Options include:

• T208: phone with six line display and soft key options
• T207: phone with three line display and soft key options
Firmware Number Displays the phone’s software version. This is useful for the system
administrator when trying to troubleshoot the phone.
MAC Displays the phone’s unique MAC address.

Phone Information Parameters 41
Table 5: Phone Information Parameters
IP Address Displays the phone’s current IP address.

Use it to access the phone’s web page when your PC is served via the
same Network as your phone.
Subnet Mask Displays the phone’s subnet mask IP address.
Default Gateway Displays the phone’s default gateway IP address.
DHCP Status Displays the phone’s DHCP status.

You may either be connected to a DHCP server (On) or have a static IP
address defined for your phone (Off).
The DHCP status may be changed via the phone’s Network Configuration
options.
DNS Server Displays the phone’s DNS Server’s IP address.
SIP Proxy Server Displays the phone’s SIP Proxy Server’s IP address.
SIP Outbound Proxy Displays the phone’s SIP Outbound Proxy’s IP address.
Registrar Server Displays the phone’s Registrar Server’s IP address.
Outbound Registrar Displays the phone’s Outbound Registrar’s IP address.
Register Status Displays the phone’s register status:

• OK: The phone is registered properly with its proxy server.
• Fail: The phone is not registered with its proxy server.
No Coral calls can be made or received.
Service Number Displays a local telephone number for phone service, when needed.

Phone Information Parameters 42
Network Settings
The T207S/T208S requires IP network settings in order to operate the phone. These settings may be defined in the options
provided by this Configuration menu item.
The Phone Address Defaults list below defines the phone’s default network settings.
Program the phone according to your network IP addresses. The following list of default IP addresses and information is
given when the phone is issued initially. These definitions may have been changed to accommodate your current office
situation before your phone reached your desk.
Phone Address Defaults

• IP address: 192.168.1.10
• Subnet Mask: 255.255.255.0
• Gateway: 192.168.1.1
• DNS: 168.95.1.1
• SNTP: (No default)
• Web User Name: user
• Web User Password: 1111
#Note: These options are usually configured by the System Administrator and should not be changed by the user
unless instructed to by qualified technicians.
To change any of your Network Settings:

1. Press [Config].
2. Use the up/down navigator keys to select 15.Network and press OK.
3. The Network Setting: page displays the following options, (use the navigator keys to scroll and OK to select):

Network Settings 43
• Network Type: Allows you to choose between defining a static IP address for your phone or receiving an IP
address from the DHCP server:
- Static IP: Choose Static IP to enter a Static IP address.
- DHCP: Choose DHCP to receive your IP address from the DHCP server. You are asked “Are you using
DHCP?”. Choose On to choose DHCP, or Off, not to choose DHCP.
• Netmask: Define the Subnet Mask IP address for your phone.
• Default Gateway: Define the Default Gateway IP address for your phone.
• DNS: Define the DNS IP address for your phone.
• SNTP: Define the SNTP (Time Server) IP address for your phone. This address is used to define the
phone time.
Save your changes:

4. Press the left arrow key a few times to reach the “Quit Confirm:” screen.
5. Press OK to choose Yes and save your changes. If a change was made, the Saving changes..., Please
wait message is displayed.

Network Settings 44
Configuring Phone Items via the Web
All of your phone’s Configuration options may be updated via the phone’s web page when you browse to your phone’s
IP address.
You PC should be connected via your enterprise’s intranet system if not using a Static Global IP Address.
To locate your phone’s IP Address:
1. From your phone’s idle screen, press [Config].
2. Navigate to 5.Info and press OK.
3. Navigate to the IP Address parameter. The phone’s IP address is
displayed.
4. Press the left arrow key a few times to reach the “Quit Confirm:”
screen and choose OK to return to idle.
To browse to your phone’s web page:

1. Enter your phone’s IP address (e.g. http://192.168.1.10) on the
address line of your Internet Browser.
The Enter Network Password window is displayed with your
phone’s IP address as the Site Name.
2. Enter your User Name and Password.
• User Name (default): user or your Phone’s Dial Number
• Password (default): 1111
You may change your Login User Name and Login Password from
the System web page, see User Login Name and User Login
Password on page 66.
3. Click OK.
Configuring Phone Items via the Web 46 T207S/T208S User Guide

Information Page
The Information tab page is immediately displayed. This page displays information regarding your phone’s Network,
product and Profile information. See Table 1 for details.
You may also use this screen to re-initialize the phone whenever necessary, by clicking Reboot.
Click Logout to log out of your phone’s web page and close the screen.

Information Page
Table 1: Information Page
Item Description
IP Type Displays the IP Mode:
DHCP: All your IP Addresses are assigned via your enterprises’s intranet
DHCP server
Static: Your IP Address are static addresses entered.
Network Current IP Displays the current IP Address loaded into your phone
Information Subnet Mask Displays your Subnet Mask IP Address
Default Gateway Displays your Default Gateway IP Address
Primary DNS Displays your Primary DNS Server IP Address
Secondary DNS Displays your Secondary DNS Server IP Address
Product Name Displays the phone’s Product name.
Product MAC Address Displays the phone’s MAC Address

Information Software Version Displays the phone’s loaded Software Version.
Hardware Version Displays the phone’s Hardware Version

Information Page
Table 1: Information Page
Item Description
Profile n Login Displays which user profile this user is assigned to.
State There are 4 User Profiles (n =1-4)
Phone Number Displays the user’s internal dial number
Registration State Displays the user’s Registration State

• OK: The phone is registered properly with its proxy server
Profile n
Information • Fail: The phone is not connected to its proxy server and cannot
complete any calls. A disconnect call icon is displayed on the phone
indicating a failed status. Additionally, a “Check Network Connection”
message may be displayed on the phone.
SIP Proxy Server Displays the SIP Proxy Server IP Address (the Coral UGW card serving
this SIP phone)

Information Page
Click on any of the other IP Phone page tabs in order to view or update their parameters:
Tab Page Name .......................................................See Page
Network Parameters Page ...................................................51
Phone Settings Page............................................................53
SwUpgrade Page .................................................................56
Personal Settings Page ........................................................60
System Settings Page ..........................................................64
Phone Book Page ................................................................67
TEM Page ............................................................................69

Information Page
Network Parameters Page
Use this page to change your IP Network parameters via the phone’s web page.
Table 2 lists the different Network items. After you’ve finished updating this page, click:
• Save Settings to save your changes or
• Cancel to cancel changes and revert to old settings.
Click Logout to close and leave the web page.
CAUTION ! These network parameters have been ideally defined for your phone.
Please check with your IT Network Manager before changing any of the Network settings, otherwise,
your phone may not operate correctly.

Table 2: Network Parameters
IP Type Select Static or DHCP to define the mode of IP address definition for
your IP phone.
Internet IP Address Defines the IP Address for your phone.
Connection Items
Subnet Mask Defines the Subnet Mask IP Address for your phone.
Default Gateway Defines the Default Gateway IP Address for your phone.
Primary DNS Defines the Primary DNS Server IP Address for your phone.
Secondary DNS Defines the Secondary DNS Server IP Address for your phone.
Optional Third DNS Defines the Secondary DNS Server IP Address for your phone.
Network Items Time Server Defines the Time Server IP Address for your phone.
You may continue to adjust the Daylight Savings Time settings for your
phone from the System Settings Page. See “Time Setting Items” on
page 66.
CAUTION ! Changing any one of the IP Addresses on this page may disable your phone.
Check with your IT System manager before changing any of these items.

Phone Settings Page
Use this page to define the Volume control, Tones and other specific feature settings for your phone.
Table 3 lists the different phone settings items. After you’ve finished updating this page, click:
• Save Settings to save and activate your changes or

Phone Settings Page
Table 3: Phone Settings
Item Description
Handset Mic Regulates the microphone volume
Speaker Mic Regulates the speaker volume
Headset Mic Regulates the headset volume

Volume
Ring Tone Volume Regulates the ringing volume
Control
Handset Speaker Regulates the handset speaker volume
Headset Speaker Regulates the headset speaker volume
Speaker phone Regulates the speakerphone volume
Tone Type Defines the tone type sound (by country)
Ring Type Defines the ring type sound (by country)

Tones Used DTMF Relay Defines the method or standard for relaying DTMF tones
RFC2833 Payload When RCF2833 DTMF relay type is selected, this field defines the specific
payload.

Phone Settings Page
Table 3: Phone Settings
Item Description
Enable Auto Activates/Deactivates Auto Answer.
Answer
Enable Echo Cancels echo.
Cancellor This is useful for situations where packet delay is significant.
Enable Phone Locks/Unlocks the phone, to prevent dialing.
Lock
Phone Enable DND Places your phone in Do Not Disturb (DND) mode so that you may not receive
any calls. A DND icon is displayed on your phone’s screen.
Parameters
• Making calls is not blocked.
• Any call forwarding to a DND station is cancelled.
Enable Enables Voice Activity Detection and Comfort Noise Generator.
VAD + CNG When selected, this option:
• Does not allow the phone to transmit packets without voice, thereby saving
bandwidth.
• Generates moderate background noise during silence (similar to sidetone)

Phone Settings Page
SwUpgrade Page
Use this page to upgrade the phone’s internal software via a remote TFTP or FTP server. The software files are
downloaded directly to the phone via the SwUpgrade web page.
Table 4 lists the different Software Upgrade items that may be changed.
In this page, in order to download the software files to the phone, you must first click Save Settings to save the name of
the file to be downloaded, and then click Update to complete the download.
Download Settings is used to save the User Profile information (i.e. all the user settings on the different web pages) to a
filename.cfg configuration file. This file may be used for the configuration backup.
After you’ve finished updating this page, click:

SwUpgrade Page
SwUpgrade Page
Table 4: Phone Software Upgrades
Item Description
Enable Auto Used to periodically check the TFTP server for the latest software version
Provisioning and updates without user intervention
Profile Items Resync on Reset Used to re-synchronize the configuration file upon phone reset.
Resync Periodic Used to define the time interval between each periodic resynchronization of
configuration file
Server Type Used to select the type of download Server (TFTP or FTP)
Server IP Address Used to define the Server’s address
Server User Name Used to define the Server’s name (TFTP only)
Server Items
Files Directory Used to define the directory from which the files are to be uploaded (TFTP
only)
User Password Used to define the password necessary for downloading (TFTP only)

SwUpgrade Page
Table 4: Phone Software Upgrades
Item Description
Software Defines the phone’s internal software file and can be used to download an
updated version of the phone’s software.
To update the phone’s software:
1. Enter a filename and click Save Settings to save the filename.
2. Click Update to complete the download.
Profile Defines your current phone user settings.
• Enter a filename and click Download Settings to save your current
settings to a file.
• Enter the filename and click Update to restore your previously saved
settings
Logo Defines the logo for your phone display when initializing
Firmware Files
To Enter a new Logo:
2. Click Update to save new logo.
Font Defines the font file used on the phone display
To use a different set of fonts:
2. Click Update to save new the new fonts.
Web Logo Defines the logo displayed on the web page
To Enter a new Logo:
2. Click Update to save new logo.

SwUpgrade Page
Personal Settings Page
Use this page to define Call Forward, Programmable, Speed Dial, and Caller ID-Blocked numbers for your phone.
Table 5 lists the different items followed by a brief description for each item.
After you’ve finished updating this page, click:

.

Table 5: Personal Settings
Item Description
Enable Always Forward Forwards all calls to number entered in adjacent Forward to User [@host] field
Enable On Busy Forward When busy, forwards calls to number entered in adjacent Forward to User
[@host] field
Call Forward Enable When not answered after time defined in No Answer Timeout (sec) field,
Settings No Answer Forward forwards all calls to number entered in adjacent Forward to User [@host] field
Forward to User [@host] Defines the Call Forward Destination for the enabled call forward option
No Answer Timeout Defines the time interval before forwarding a call when the Enable No Answer
(sec) Forward is selected.
Programmable Button 1 Allows you to program each of the four programmable buttons as any one of
... the following:
Programmable Button 4 • Speed Dial
• Do Not Disturb
• Lock IP-Phone
Programmable • Auto-Answer
Button 1-4 • Call Forward Setting
• Caller ID Blocking
Button 1 Speed Dial Enter the phone number for speed dialing if the Speed Dialing option was
... selected for this programmable button.
Button 4
Speed Dial

Table 5: Personal Settings
Item Description
Enable Block Blocks calls from any number not defined in your phone book.
Anonymous call
Caller Blocking
Settings Caller Blocking Entry 0 Blocks specific numbers entered in this field.
...
Caller Blocking Entry 9
Speed Dial Entry 0 ... Allows you to enter up to 22 numbers for speed dialing.
Speed Dial Entry
Speed Dial Entry 21 More Speed Dial numbers may be programmed into a TEM module, see TEM
Settings
Page on page 69.

System Settings Page
Use this page to define the IP System settings as well as the network time settings for your phone.
This page is also where you may change your User Name and User Passwordused for entering this web site.
Table 6 lists the different System settings items. After you’ve finished updating this page, click:
• Save Settings to save and activate your changes or
CAUTION ! These system settings have been ideally defined for your phone.
Please check with your System Administrator before changing any of the settings, otherwise, your
phone may not operate correctly.

Table 6: System Settings
Item Description
User Login Name Used to change your User Login Name. This User Name is
displayed on your phone’s idle screen next to the call icon.
To Change your user Login Name:
1. Enter a new name in this field.
2. Click Save settings.
Administrator User Login Password Used to change your user Login Password
Settings Used Log Server Used to enable log messages to be printed
System Log Address Used to define the server IP Address for log messages
Log level Used to define the type of log messages to be printed
System Log Port Used to define the port for the message log
System Language Used to define the language displayed on the phone
Auto DST Activates daylight savings time automatically
Daylight Savings Time Choose the offset hour for Daylight Savings.
+1: To move the clock ahead by one hour
0: No Daylight savings time
Time Setting Items
-1: To move the clock behind by one hour
Starts On Month / Day / Time of DST activation
Ends On Month / Day / Time of DST termination
Time Zone Defines the time zone relative to GMT

Phone Book Page
Use this page to define the Phone Book (DIR button) directory entries.
Entering Phone Book items from the web page is quicker and easier than entering the same items from your phone’s
configuration settings. Each web page shows 20 entries per page. Click Next Page or Prev Page to move between the
pages.
Table 7 lists the different Phone Book items. After you’ve finished updating this page, click:

Phone Book Page
Table 7: Phone Book Entries
Item Description
Phone Book User Name Enter a name for the Phone Book
Entry The name entered in this field is displayed for incoming calls from this entry.
Per Access Dial Phone Number Enter a dial number for the Phone Book entry
Number Ring Type Choose a ring type for Phone Book entry

Phone Book Page
TEM Page
Use this page to configure the TEM buttons for the optional TEM module connected to your phone, via the web.
Table 8 lists the different TEM items. After you’ve finished updating this page, click:

TEM Page
TEM Page

TEM Page
TEM Page, Continued

TEM Page
Table 8: TEM Settings
Item Description
Button 1...11 Enter the number to be dialed when this Left TEM button is
Dialing Number pressed.
TEM Left Column • Button 1 is the top button
• Button 11 is the 2nd to bottom button
Button 1...11 Enter the number to be dialed when this Left TEM button is
Dialing Number pressed, while the Left Shift button is lit.
Left Column Shift Group • Button 1 is the top button
• Button 11 is the 2nd to bottom button
TEM Button 1...11 Select the type of button for the required right TEM button
(1 through 11):
• Speed Dial
• Do Not Disturb
• Lock IP-Phone
TEM Right Column
• Auto-Answer
• Call Forward
TEM 1...11 Speed If Speed Dial was selected for the TEM Right Column button,
Dial enter its dial number in this field.

TEM Page
Table 8: TEM Settings
Item Description
TEM Button 1...11 Select the type of button to be programmed for this Right TEM
button, while the Right Shift button is lit.
• Speed Dial
• Do Not Disturb
• Lock IP-Phone
Right Column Shift Group
• Auto-Answer
• Call Forward
TEM 1...11 Speed If Speed Dial was selected for the TEM Shift Right Column
Dial button, enter its dial number in this field.

TEM Page
TEM Page
Station Features
The following pages list the features that are available from your phone.
Some features are restricted by Class of Service (COS) or may require further Coral programming. If a feature is
restricted by Class Of Service, then a COS Restricted message is displayed on your phone and you will not be able
to activate the feature.
Ask your system administrator for a list of the specific features installed.
This section is organized alphabetically, on a feature-by-feature basis.
Station Features 75 T207S/T208S User Guide

Account Code (as required) #1990
When your company is equipped with a Call Accounting System, call statistics are printed through the Station Message
Detailed Records (SMDR) report. The Call Accounting System is defined system-wide and among the various types of
statistics that the report gives is cost monitoring or pulse metering, which can be assigned to a particular client account
number. The printout includes the call’s date and time. When activated, the Account Code is useful in facilitating billing by
individuals, regardless of the phone used to call, or by client account.
To activate Account Code from idle:
Dial the entire procedure in a single block sequence.
1. Dial Account feature code #1990.
2. Dial the account number.
3. Dial the external line code. (Last Number Redial code or Speed Library number can also be used.)
4. Dial outside number.
5. Press # or OK, depending on your phone settings, or wait for the phone to dial.
#Note: Depending upon your system definition, up to 16 digits are available for Account Numbers.
Account Code (as required) 76 T207S/T208S User Guide

Account Code (Forced)
Forced Account Code procedures from idle:

To make external calls:
1. Dial external line code.
2. Dial account number.
3. Dial external number.
To redial the last number:

1. Dial feature code #143.
To dial a Speed Dial Public or Private Library Number:

1. Dial a Speed Call library number.
#Note: Should you dial a wrong account number when VFAC is installed in your system, a reorder tone is heard
followed by disconnect.
Account Code (Forced) 77 T207S/T208S User Guide

ACD & UCD Groups
An ACD/UCD group is a number of stations operating together for the purpose of automatic call distribution.
The ACD/UCD groups form the building blocks for modern call centers. The Automatic/Uniform Call Distribution
Systems improve incoming call handling by queuing and routing callers. They are used in businesses handling a large
volume of incoming calls. ACD/UCD systems prevent sending a busy tone to incoming callers. They encourage callers
to wait rather than ring elsewhere.
The incoming calls are distributed among a group of agents. Agents can log in or out of the group. When all lines are in use,
an announcement plays for callers waiting in queue. If the queue is full, calls are routed to a predetermined telephone
number.
Calls incoming to an ACD/UCD group are answered by free agents, according to system-wide defined rules. The most
common ACD rule enables the longest waiting call to be answered by the agent who has been waiting for a call for the
longest period of time. UCD groups do not provide call distribution to the longest waiting staff. The UCD system
automatically delivers each incoming call to the next available agent.
The following ACD/UCD features are available:
FEATURE ............................................................................PAGE
LOAD ID - FOR ACD GROUP ............................................... 79
LOG-IN/OUT - FOR A SINGLE ACD GROUP ...................... 80
PRIMARY LOG-IN - FOR ACD GROUP ............................... 82
RELEASE/RESUME FROM ALL GROUPS .......................... 84
RELEASE/RESUME FROM A UCD GROUP ....................... 85
WRAP-UP CODE - FOR ACD GROUP ................................. 86
WRAP-UP TIME ON/OFF ....................................................... 88
ACD & UCD Groups 78 T207S/T208S User Guide

ACD & UCD Groups: Load ID - for ACD Group #1973
This feature enables the system to identify an ACD group agent when joining the system for the first time during a session.
Your ID number remains in the system as long as you are still logged into at least one ACD group. However, once you have
logged out of the last group your ID number is deleted from the system. You are required to reload the ID in order to re-
enter the ACD group.
To activate Load ID:
1. Dial Load ID feature code #1973.
2. Dial your ID number (4 digits).
4. Listen for the confirmation tone.
5. Press SPKR to hang up.
#Note: Only one ID number is allowed per station. Any additional Load ID replaces the current one. The ID number
can be changed as many times as needed.

Load ID - for ACD Group
ACD & UCD Groups: Log-In/Out - for a Single ACD Group #1974
This feature is used when an ACD group member joins or leaves an ACD group. A user can simultaneously be a member of
numerous ACD groups.
To Log-In to a single group:
1. Dial Log-In/Out feature code #1974.
2. Dial your ACD group number.
3. Dial activation code.
To Log-Out from a single group:

1. Dial Log-In/Out feature code #1974.
3. Dial cancellation code.
#Notes: 1) When logging in or out from additional groups, the above procedures are repeated as many times as needed.
2) In some groups, in order to log in, you must first have defined an ID number (see page 79).

Log-In/Out - for a Single ACD Group
ACD & UCD Groups Log-In/Out - for a Single ACD Group
3) If you log-out from your primary group using this feature code, you must also log-out as primary, so the group
is no longer marked as your primary (see page 82).

Log-In/Out - for a Single ACD Group
ACD & UCD Groups: Primary Log-In - for ACD Group #1442
This feature allows defining one of your ACD groups as having priority over other groups of which you are a member.
Once you have logged in to your primary group, waiting calls are always routed to you from this group first. Only when no
more calls are waiting on the primary group queue, do you receive calls from your other groups.
#Note: If no group is defined as primary or if log-out is defined for the primary group, then the first group you logged
into is defined as primary by system.
To Log-In to the Primary Group:

1. Dial Primary Log-In feature code #1442.
#Notes: 1) Some ACD/UCD groups may require you to define an ID number before logging in to the group (see
page 79).
2) Only one group can be marked as primary. When you log in again on a different group as primary, the
previous primary log-in is overridden.
3) Upon logging in to mark a group as primary, you are also logged in as a member of the group (see page 80).
To Log-Out from the Primary Group:

The procedure is the same as logging out from a single group (see previous page), except that the primary ACD
group number is entered.

Primary Log-In - for ACD Group
ACD & UCD Groups Primary Log-In - for ACD Group
#Note: After logging out so the group is no longer marked as primary, you must remain logged in as a member of the
group (see page 80).

Primary Log-In - for ACD Group
ACD & UCD Groups: Release/Resume from All Groups #1975
You can temporarily release yourself from all of the ACD/UCD groups of which you are a member. This feature also allows
you to resume connections with the ACD/UCD groups from which you have been released.
To release from all ACD/UCD groups:
To resume connection with all ACD/UCD groups:


Release/Resume from All Groups
ACD & UCD Groups: Release/Resume from a UCD Group #1991
When your station is a member of a UCD group you may temporarily exit the UCD group and then rejoin when required.
To leave a single UCD Group:
1. Dial Release/Resume UCD Group feature code #1991.
2. Dial your UCD Group number.
To return to a single UCD Group:

1. Dial Release/Resume UCD Group feature code #1991.
3. Dial your UCD Group number.

Release/Resume from a UCD Group
ACD & UCD Groups: Wrap-Up Code - for ACD Group #1977
After an ACD incoming call has been completed, information about the call can be sent to the PC-ACD. This information
might include whether or not the customer is satisfied, or the origin of an incoming call. The types of information that can
be sent to the PC-ACD and the relevant codes are defined system-wide. (See your ACD supervisor for a list of codes).
To activate the Wrap-Up Code:
1. After the ACD call is completed, hang up.
2. Dial Wrap-Up feature code #1977.
3. Dial the required wrap-up code (4 digits).

Wrap-Up Code - for ACD Group
Wrap-Up Code - for ACD Group
Use this table to create a list of Wrap Up Codes and their description.
Wrap-up Code Description
Wrap-Up Code - for ACD Group 87 T207S/T208S User Guide

ACD & UCD Groups: Wrap-Up Time On/Off #1976
Wrap-Up time provides an idle ACD/UCD group member with a time-out period between consecutive ACD/UCD calls.
The time-out period is determined for each group, system-wide. This feature allows an agent to utilize the Wrap-Up code
without interfering with outside calls.
To activate Wrap-Up Time:
1. Dial Wrap-Up Time feature code #1976.
To cancel Wrap-Up Time:

1. Dial Wrap-Up Time feature code #1976.

Wrap-Up Time On/Off
Activation Code #11 or #]1 or ]1
Use the Activation code as required when programming features.

The following symbol in this manual indicates an activation code:
See your system manager, as to which cancellation code is used in your system.
Activation Code 89 T207S/T208S User Guide

Auto Answer [Config] >Auto Answer
Auto Answer can be used to enable your phone to automatically answer all incoming calls via the speakerphone.
To turn Auto Answer on or off:
1. Press [Config].
2. Use the up/down navigator keys to select 8.Auto Answer.
3. Use the up/down navigator keys to choose On or Off. Press OK.
5. Press OK to choose Yes and save your changes. If a change was made, the Saving changes..., Please wait
message is displayed.
CAUTION ! Leaving your phone while Auto Answer is activated will cause your station to answer an incoming call.
All conversations in the room can be heard. A trunk call trapped in Auto Answer could lock up the trunk
until released by the system.
Auto Answer 90 T207S/T208S User Guide

Boss Group
A Boss Group is a number of stations operating together in which the individual stations may or may not simultaneously
ring, as defined by the system per Boss Group. Arriving calls can be answered by any group member. Any FlexSet group
member can join a conversation; however, only one additional member can join, when the original group member is not in
privacy mode.
Calls arriving at your boss group can be forwarded, according to certain criteria, to ring at various destinations. The
system can distinguish between calls arriving from an internal or external source when forwarding. Calls from Internal
and External sources can be forwarded to different destinations (See Internal/External Call Forwarding on page 96).
Possible forward destinations are operator, station/group, external number via public and private speed call library,
DVMS pre-recorded message, UNA/central bell, group call, or network number (and the Boss Group itself for external
calls). (See page 93 for forwarding procedure).
Boss Group 91 T207S/T208S User Guide

Boss Group: Call Forward See Table 1
All Calls: Forwards all your incoming Boss Group calls to a selected destination. The destination can call back or return
calls to your group, and outgoing calls can still be placed from within the group.
Busy: Forwards your incoming boss group calls to another destination when your Boss Group lines are all busy.
No Answer: Forwards your incoming Boss Group calls to another destination when none of your Boss Group lines has
been answered within a system-defined number of rings.
Timed: Forwards your incoming Boss Group calls to another destination, for a time period determined by the system. The
system defined time can include up to two separate time periods, for example, between 12:00pm and 12:30pm and between
6:00pm and 6:30pm, your calls can be forwarded to the group secretary. Use the form below to specify the system-defined
time periods.
Time Period From To
1st
2nd
Table 1: Boss Group Call Forward Codes
Call Forward Type Feature Codes

Internal and External Calls External Calls Only
Call Forward All #168 #17707
Call Forward Busy #167 #17706
Call Forwared No Answer #169 #17708
Call Forward Timed #1984 #17709

Call Forward
Boss Group Call Forward
To activate Call Forward:

1. Dial the appropriate Call Forward feature code (see table above).
2. Dial your boss group number.
3. Dial the destination number where calls are to be forwarded.
To cancel Call Forward:

1. Dial required call forwarding feature code (see table above).
2. Dial your boss group number.
#Note: Should you hear the reorder tone, Call Forward is denied at your station (as defined by Class of Service). In
order to use this feature, ask the attendant to activate Call Forward for your boss group.

Call Forward
Boss Group: Privacy #186 or #6
Use the Boss Group Privacy feature to prevent other members of your Boss Group from accidentally joining your current
conversation.
To activate Privacy for all calls:
1. Dial Privacy feature code #186.
To cancel Privacy:
1. Dial Privacy feature code #186.

Privacy
Call Forward See Table 2
Calls arriving at your station can be forwarded to ring at various destinations, depending on the state of the terminal (all,
busy, no answer, timed). Your phone can distinguish between calls arriving from an internal or external source when
forwarding. Calls from Internal and External sources can be forwarded to different destinations. Possible forward
destinations are operator, station/group, external number via public and private speed call library, DVMS pre-recorded
message, UNA/central bell, group call, or network number (and the station itself for external calls).
The Call Forward All, Call Forward Busy and Call Forward No Answer options can be programmed using one of two
different methods:
• Coral Feature codes (see Coral Call Forwarding Options on page 96)
• Call Forwarding from the phone’s Configuration options (see Call Forwarding Using the Phone’s Configuration
options on page 100)
When any one of these Call Forwarding options are defined using both methods, the call forward destination defined by
using the Coral Feature codes is used.
Additionally, in order to use the Coral’s Call Forward No Answer feature (default dial number: #142 or #147), set the
phone’s Call Forward No Answer Timer1 to a larger value than the timer value set in the Coral’s Call Forward No
Answer Timer2.
1. The phone’s CF No Answer timer is defined in the online phone parameters— See “No Answer Timeout (sec)” on
page 62.
2. CF_NO_ANS INT/EXT in the Station Timers branch (ST.T) of the Coral Program Interface, ask your system administrator.
Call Forward 95 T207S/T208S User Guide

Call Forward
Coral Call Forwarding Options

• All: Forwards all your incoming calls to a designated destination. The destination can call back or return calls to your
telephone, and you can still place outgoing calls from your telephone.
• Busy: Forwards your incoming calls to another destination when your telephone is busy.
• No Answer: Forwards your incoming calls to another destination when you do not answer within a system-wide
defined period.
• Busy/No Answer: Forwards your incoming calls to another destination when your telephone is busy, or when you do
not answer within a predefined number of rings.
• Undefined: Forwards your incoming calls to another destination when your station is unplugged or when your station
has lost its IP Primary Call Agent because of network problems.
• Timed: Forwards your incoming calls to another destination, for a time period determined by the system. The system
defined time can include up to two separate time periods. See your system administrator for the time period definitions.
For example, between 12:00pm and 12:30pm and between 6:00pm and 6:30pm, calls can be forwarded to the group
secretary.
Internal/External Call Forwarding

In addition to the different call forwarding options, you can set different call forward destinations based on the incoming
call source: external or internal callers, for each forwarding feature (forward all, when busy, on no answer, etc.).
The Internal/External Call Forwarding enables:
• Forwarding internal and external calls to the same destination
• Forwarding internal and external calls to different destinations
• Forwarding internal calls only, while allowing external calls to continue ringing at your station
• Forwarding external calls only, while allowing internal calls to continue ringing at your station

Call Forward
Table 2: Coral Call Forward Codes
Coral Call Forward Type Internal and External Calls External Calls Only
All #141 or #8 #17702
Busy #140 #17701
No Answera #142 #17703
Busy/No Answera #147 or #2 #17705
Timed #1985 #17704
Undefined #17717 N/A
a. Set the phone’s Call Forward No Answer Timer to a larger number than the timer
set in the Coral’s Call Forward No Answer Timer (CF_NO_ANS INT/EXT) in the Sta-
tion Timers branch (ST.T) when using this feature.

Call Forward
For Example
The Call Forward All feature is used to demonstrate the different possibilities when Internal/External Call Forward is
defined:
Forward Option Resultant Call Destination
Case Call Forward All (#141) Call Forward External (#17702) Internal Calls Go External Calls Go
Set To: Set To: To: To:
1 Feature not set and Feature not set Your own Station Your own Station
2 Destination X and Feature not set Destination X Destination X
3 Feature not set and Destination Y Your own Station Destination Y
4 Destination X and Destination Y Destination X Destination Y
5 Destination X and Destination Y (programmed as Destination X Your own Station

Your own Station)
Possible destinations for X are: operator, station/group, external number via public and private speed call library, DVMS pre-
recorded message, UNA/central bell, group call, or network number.
Possible destinations for Y are the same as for X, plus your own station number, thus facilitating forwarding of internal calls to
another destination, while retaining external calls at your own station, as shown in Case 5.

Call Forward
Coral Call Forwarding

To set Coral Call Forward:
1. Dial the required Coral Call Forward feature code (see table below).
2. Dial the destination number where calls are to be forwarded.
4. Listen for the confirmation tone after which the phone disconnects automatically.
To cancel Coral Call Forward:

1. Dial the required Coral Call Forward feature code (see table below).
2. Dial the cancellation code.
#Note: If you hear a Reorder Tone, Call Forward is denied at your station (as defined by Class of Service).

Call Forward
Call Forwarding Using the Phone’s Configuration options

The phone allows you to define any one or all of the following Call Forward types:
• ALWAYS FORWARD: Immediately forwards all incoming calls.
• ON BUSY FORWARD: Forwards all calls when the phone is in a busy state (i.e. engaged in conversation).
• NO ANSWER FORWARD: Forwards all calls after the phone’s No Answer timer expires.
Additionally, you may define these Call Forward options with destinations for future use by using the Toggle option to
turn the feature on or off.
To define the phone Call Forward Destination:
1. Press the [Config] soft key.
2. Use the navigator keys to select 7.Call Forward.
3. Select the required Call Forward option by navigating up/down and pressing OK:
4. Select the Forward Number option and press OK.
5. Enter the call forward station destination number.
- External numbers cannot be programmed.
- Use the [Backsp] to delete.

Call Forward
To Activate/Cancel phone Call Forward:

The phone Call Forward options may be turned on and off using the Toggle option, while the relevant Call Forward
destination remains defined in the phone.
3. Select the required Call Forward option by navigating up/down and pressing OK:
• 1. ALWAYS FORWARD
• 2. ON BUSY FORWARD
• 3. NO ANSWER FORWARD
4. Navigate to the Toggle option and press OK.
5. Use the up/down navigator keys to choose On or Off and press OK.
To define the phone’s Call Forward No Answer Timer

The default No Answer timer is set to 5 seconds. Change this as required:
1. Press [Config]
3. Select 3.No Answer Forward
4. Select 3.No Answer Time.
- Change the default value as required.

Call Forward
- Enter the required time-out period in seconds.

- Use [Backsp] to delete.

Call Log [CallLog]
The T207S/T208S retains a call record list of all incoming and dialed calls that can be viewed by pressing the [CallLog] soft
key on the idle display. The user can dial any selected number directly from the Call lists.
Three different types of lists are available:
• Dialed Calls
• Missed Calls
• Received Calls
Each record includes the call number as well as the call time and date. Incoming calls that do not possess a caller ID
number, are displayed as “Anonymous”.
Use the navigator keys to scroll through the call records. The calls are listed in order of receipt/dialing, and are
numbered accordingly at the left of the call display, with the most recent listed first.
A maximum of 40 incoming and 40 outgoing calls are stored. Once this number is reached, any new calls added to the
call log results in the oldest (41st) record being deleted, on a first in-first out, basis.
The user may continue to use this list to directly dial the dialed, missed or received call by using the dial soft key.
Alternatively, the user may delete one or all the call records and may exit to the idle display as required.
Dialed Record:
1. 2445 09:30 09/25
2. 2801 09:56 09/25
3. 5967 10:03 09/25
4. 2890 11:15 09/25
Dial Del DelAll Cancel
Call Log 103 T207S/T208S User Guide

Call Log
Soft key options for Call Log include:

[Dial] Used to dial the selected dial number.
[Del] Used to delete the selected record.
[DelAll] Used to delete all the records for this list.
[Cancel] Used to exit the Call Log list and return to the phone’s idle display.
Missed Calls Display

A message indicating the number of missed calls is displayed on the phone’s idle screen: <Missed Calls: xx> for
the T208S or <Missed: xx> for the T207S, where xx indicates the number of missed calls. The count disappears
from the display after the call log is viewed, and only reappears after another missed call is logged.
This count is reset to zero whenever the speakerphone is activated or when lifting the receiver, and is not shown again
until new calls are missed.
Call Log 104 T207S/T208S User Guide

Caller Blocking [Config]>Blocking List
The T207S/T208S allows you to block incoming calls from specified Caller IDs. A maximum of 10 Caller ID numbers
indexed by access numbers 0 to 9, may be defined as Blocked. The blocked keyset caller does not hear any tone and the
call is immediately disconnected. The blocked SIP caller hears a busy tone.
The following message is displayed on the caller’s T207S/T208S phone:
486 Busy Here
The following message is displayed on the caller’s keyset (FlexSet, DKT or T207M, T208M):
ONHOOK BY username
CAUSE # 486
To add or edit a Blocked dial number:

1. Press [Config].
2. Use the up/down navigator keys to select 16.Blocking List and press OK.
3. The Blocking List [0-9]: empty screen is displayed.
4. Press the up/down navigator keys to view the entries. Each entry is marked with a code from [0] to [9].
#Note: You may, alternatively, enter the access code (0-9) from the dial pad followed by OK to view the entry.
5. After selecting an access code, press [Edit] in order to enter the dial number.
• Enter numbers from the dial pad.
• Use [Backsp] to delete
Caller Blocking 105 T207S/T208S User Guide

Caller Blocking
6. Press OK to end.
To delete a blocked number:

1. Press [Config].
2. Use the up/down navigator keys to select 16.Blocking List and press OK.
3. The Blocking List [0-9]: empty screen is displayed.
4. Enter the Blocked number’s access code to be deleted, followed by OK.
or
Use the up/down navigator keys to scroll between the different entries.
5. Press the [Del] soft key to delete the entry.
Caller Blocking 106 T207S/T208S User Guide

Camp-On:Call Back #176
When a station or a network destination is busy or does not answer, or when an outside line is busy, you may request that
the system automatically call you back when the required destination number or outside line is available.
To Camp-On to a destination from an idle station:
1. Dial Camp-On Call Back feature code #176.
2. Dial destination number.
5. Use the Speaker button to hang up. Your telephone will ring after the camped-on port is available.
To cancel Camp-On before you are called back:

1. Dial Camp-On Call back feature code #176.
#Notes: 1) If you have camped on to a number of destinations, the oldest number camped on is cancelled. Repeat the
procedure as many times as required to cancel the next oldest camped on number each time.
2) Camp-On is automatically cancelled after a system-wide defined period after activation.
Camp-On 107 T207S/T208S User Guide

Call Back
Camp-On Call Back
When your telephone rings (destination station now idle):

1. Answer Call.
Camp-On 108 T207S/T208S User Guide

Call Back
Cancellation Code #10 or #]0 or ]0
Use the Cancellation code as required when programming features.

The following symbol indicates a cancellation code:
See your system manager, as to which cancellation code is used in your system.
Cancellation Code 109 T207S/T208S User Guide

Canned Messages #7026→#7041
Use the Canned Messages feature to set one of any 16 canned messages for your station. Any internal caller to your station
sees this message displayed on the second line of their station display until you answer the call.
Canned message texts are pre-programmed by your system administrator. They can be used to indicate your status (or
any other pertinent information) to the calling party.
Contact your system administrator for the list of canned message texts used in your organization. Use the following
Canned Message form to write down the canned messages available at your telephone.
#Note: Check with your system administrator whether your Coral system supports the Canned Messages or Room
Status feature. If your Coral system supports the Room Status feature (see page 177), the Canned Message
feature is unavailable.
To activate or set a Canned Message:

1. Dial Canned Message access code.
5. Hang up.
Canned Messages 110 T207S/T208S User Guide

Canned Messages
To cancel or reset a Canned Message:

1. Dial Canned Message access code.
5. Hang up.

Canned Messages
Table 3: Canned Message - Text and User Access Codes
Canned Message Number Access Code Canned Message Text
0 7026
1 7027
2 7028
3 7029
4 7030
5 7031
6 7032
7 7033
8 7034
9 7035
10 7036
11 7037
12 7038
13 7039
14 7040
15 7041

Class of Service (COS) Switchover #149
Each station has a Primary and Secondary Class of Service (COS), which provides the basis for dialing and feature
capabilities for a particular station. You may change from one COS to another. See “Appendix A - Glossary” on page A-1
for further details.
To select your station’s Secondary COS:
1. Dial COS Switchover feature code #149.
2. Dial your passcode (4 digits).
To return to your station’s Primary COS:

1. Dial COS Switchover feature code #149.
#Notes: 1) To perform COS Switchover at your telephone, you must first have a defined passcode (see page 158).
2) The selection of secondary COS is denied when your telephone is in Check Out mode.
Class of Service (COS) Switchover 113 T207S/T208S User Guide

Conference:3-Way Calling CONF
You can create a 3-Way conference call during a regular conversation by inviting a third party to join the call. You may
converse individually with the third party before joining them to the call.
To create a conference call during a call:
1. During the call, press HOLD to place the call on hold.
2. Press the down navigator key, , to receive a second dial tone.
3. Dial the third party’s number using any of the following methods:
• Use the dial pad.
• Use a programmed button key.
• Search and dial from the phonebook.
4. You are currently able to talk with the third party, individually.
5. To rejoin the second party and create a 3-Way call, press CONF.
To Release Conference:
1. Return the handset to its cradle or press lit SPKR key to end the conference call.
Conference 114 T207S/T208S User Guide

3-Way Calling
Conference: Multi-Party #7098→#7099
Conference calls allow several users to join a multi-party conversation. Up to 6 or 15 participants are permitted depending
on the system hardware assigned to the conference call. You may use any one of the following telephone conference
features:
• Meet-Me Conference: The participants decide on a particular time for commencing the conference. At the designated
time, all participants dial the assigned conference number allowing each one to join the conference.
• Conference Release: An authorized user can release each participant from the conference.
• Group Call: see page 137.
To join a Meet-me Conference (at the assigned hour):
1. Dial assigned conference number 7098-7099.
A warning tone is heard by all participants.
To leave a conference:
1. Press the lit SPKR key to end the conference or see Ending Calls on page 36.

Multi-Party
Conference: Release #1983
To release a single participant from a conference (authorized user only):

1. Dial Conference Release feature code 1983.
2. Dial assigned conference number 7098-7099.
3. Dial participant number.
6. No confirmation is heard.
CAUTION ! If you do not enter the participant number (trunk or station number), you will remove an unidentified
member from the conference. The first to be removed is always the first member who joined the
conference, the second to be removed is the second member who joined the conference, and so on.
When a member is removed, a warning tone is heard by all remaining participants.

Release
Do Not Disturb (DND) #145 or [Config] >DND
This feature enables you to block ringing at your station. You may still place outgoing calls, even when DND is activated at
your station. Any call forwarding to your telephone is automatically cancelled when you activate the DND feature. Only a
station with DND Override privilege can call your station.
The phone can be placed in Do Not Disturb (DND) mode using either one of two methods:
• Coral DND
• DND using Phone’s Configuration options
#Note: When DND is activated using the phone’s configuration options, Coral users cannot override the phone’s DND
status by using DND override.
Coral DND
To activate Coral DND:
1. Dial Do Not Disturb feature code #145.
CAUTION ! When Coral DND is activated at your station, no indicators are displayed on your phone’s screen to
remind you that you are in DND mode.
Do Not Disturb (DND) 117 T207S/T208S User Guide

Do Not Disturb (DND)
To cancel Coral DND:

1. Dial Do Not Disturb feature code #145.
DND using Phone’s Configuration options
To activate/cancel phone DND:

2. Use the navigator keys to select 6.DND.
3. Press the up/down arrow to choose On/Off.
4. Press OK.
5. Save your changes:
• Press the left arrow key a few times to reach the Quit Confirm screen.
• Press OK to choose Yes and save your changes.
6. A *DND* icon is placed on your idle screen indicating that DND has been activated at your station.
#Note: Whether DND is activated using the phone’s configuration options or by using the Coral feature code, callers to
your station receive the “DONT DIST username/num” message on their display. SIP stations calling your DND
station receive the “603 Decline” disconnect message, and the call is immediately disconnected.
Do Not Disturb (DND) 118 T207S/T208S User Guide

Executive Privilege #170
Executive Privilege allows you to use the features available at your station from any other station in the system. This
feature operates for a single call.
To activate Executive Privilege:
1. Dial Executive Privilege feature code #170.
2. Dial your own station number.
4. Dial the required number.
#Notes: 1) Some telephones may be denied the Executive Privilege feature (defined by Class of Service).
2) In order to use Executive Privilege your station must be defined with a passcode (see page 158).
3) Executive Privilege remains in effect for a single call only. Once the call is completed the telephone returns to
its original Class of Service.
Executive Privilege 119 T207S/T208S User Guide

FlexiCall #17710, #17711, #17712
Calls ringing at your Coral station can simultaneously ring at any

designated internal or external phone (e.g. home phone, mobile,
second station) and can be answered at either phone. Your station can
distinguish between calls arriving from an internal or external source
when ringing at the remote destination (see page 121). Calls can be Home Phone
PSTN Office Phone 1
transferred back to the original station anytime during the call.

The FlexiCall feature is an ideal solution for office applications
Office Phone 2
requiring a “courtesy” telephone, and applications requiring an Cellular Phone
F CN
4
ON/OF F
ENTER
5
3
6
Cellular
extension telephone to a system station. The FlexiCall feature may be

7 8 9
used also to “semi-connect” ancillary devices such as answering

machines, fax machines, or data modems to your station, without
using a separate telephone number.
#Notes: 1) The remote destination rings even when your station is
in a Registrar Fail state.
2) The remote destination does not ring if any of the following features is activated at your Coral station:
• Do Not Disturb
• Call Forward All, Call Forward Busy, Call Forward Timed
• Auto Answer
3) The remote destination does not ring for the following incoming calls:
• Group call
• Boss Group call (only the first member of a Boss Group rings)
• ELA Group call (only one member of an ELA Group rings)
• Bell/UNA
• Reminder, Wakeup
• Voice Page
FlexiCall 120 T207S/T208S User Guide

FlexiCall
Internal/External FlexiCall
You can distinguish between calls arriving from an internal or external source when operating the FlexiCall feature. You
can set your phone to send your calls as follows:
• All, internal and external calls ring at your remote phone
• Internal calls ring at your remote phone
• External calls ring at your remote phone
FlexiCall Option Resultant Call Destination
All Internal External Internal Calls ring at: External Calls ring at:
Case
(#17710) (#17711) (#17712) Coral station Remote phone Coral station Remote phone
1 8 9 8 9 9 9
2 8 8 9 9 9 9
3 9 Irrelevant Irrelevant 9 9 9 9
4 8 9 9 9 9 9 9
FlexiCall Type Feature Codes

All #17710
Internal #17711
External #17712

FlexiCall
To operate FlexiCall:
1. Dial the appropriate feature code (see table above).
2. Dial the remote destination number (internal number or Public/Private Library number), at which calls ring
simultaneously with your Coral station.
A remote destination can be: an operator, station, network number, UNA/Central Bell, or external number
(stationary or cellular) via Public/Private Speed Call Library.
To cancel FlexiCall:
1. Dial the appropriate feature code (see table above).
#Notes: Should you hear a reorder tone, FlexiCall is denied at your station (as defined by Class of Service).

FlexiCall
Receiving calls at an off-site remote destination

If your remote destination is located outside the enterprise (connected to the PSTN or public cellular network), you can
answer all your incoming calls from your remote destination.
#Note: Your remote off-site (non-Coral) phone is activated as a part of the Coral system only after a FlexiCall call is
picked up at that phone.
When your telephone rings:

Answer the FlexiCall call as you would answer a regular call. (See your remote telephone User Guide).
Once you have answered a FlexiCall call at your remote destination, you can activate any of the options described in
Table 4, “FlexiCall Options from Remote Destination”.

FlexiCall
Table 4: FlexiCall Options from Remote Destination
Option Dial Description

• Your original conversing party is disconnected.
Place a new call >1 • You hear a dial tone indicating that you can place a call to a new contact.
Include outside line access codes for external numbers.
• A dial tone prompts you to enter the required transfer number.
• Transfer can be screened or unscreened.
Transfer call >2 • To return to the original conversing party (when the transfer destination is busy or does not answer)
dial >2 again.
For more information on Transfer options, see Transfer on page 191.
Switch to Broker/ A dial tone prompts you to enter the required third party number. Depending on your Class of Service
Consultation/3-Way >2 definitions, one of the three party functions is activated as defined in Broker/Consultation/3-Way
Conference call Conference call on page 133.
A dial tone prompts you to enter the divert number. You are disconnected and your conversing party is
Divert call to Coral transferred to the divert number.
>3
station
Your number is not displayed on the diverted party’s display.
Access voice mail/IVR >4 For instructions on accessing voice mail from your remote phone, see page 125.
You are disconnected and your conversing party is transferred to your Coral station.
Divert call to your station >5 If your station does not answer within the system defined time-out period, the call returns to your
remote phone.

FlexiCall
Table 4: FlexiCall Options from Remote Destination
Option Dial Description

Used to activate a system-wide defined third party application (such as external cellular recording into
FlexiCall Call Recording >6
your unified messaging system) for incoming calls.
To activate voice mail/IVR from your remote phone:

You can access your voice mailbox, retrieve messages and setup voice mail options for your Coral station.
1. Answer the remote call.
2. Dial >1. Listen for dial tone. Your original party will be released.
3. Dial the voice mail (or IVR) dial number.
4. Wait for the automated voice mail answer.
5. Dial the voice mail remote access code followed by your station number to access your station’s voice mailbox.
6. Dial >4 as soon as the Automated voice mail answers. This allows the system to recognize the voice mail (or IVR)
commands.
7. Choose the required option from the voice mail (IVR system) menu.
#Note: Contact your system administrator for the voice mail (IVR) dial number and voice mail remote access code.
Use the table below to record the number and code:
Voice Mail (IVR) Voice Mail Remote
Dial Number Access Code

Follow Me #189 / #17713
This feature allows you to collect your calls from another station. The source station is then put into a Call Forward All
state. Follow Me can be activated only from the new location. You can choose between two Follow Me options:
• Forwarding all your calls to your new location (feature code #189), provided that Call Forward All External is not
defined at your station
• Forwarding only your external calls to your new location, while internal calls continue ringing at your desk phone
(feature code #17713)
To activate Follow Me:
1. Dial Follow Me (or Follow Me External) feature code #189 (or #17713) from the remote location.
To cancel Follow Me from secondary location:

1. Dial Follow Me (or Follow Me External) feature code #189 (or #17713) from any station.
Follow Me 126 T207S/T208S User Guide

Follow Me
To cancel Follow Me from your own station:

1. Dial Call Forward All (or Call Forward All External) feature code #141 (or #17702).
Follow Me 127 T207S/T208S User Guide

Freedom (IRSS) #17714
The Freedom feature, also known as Individual Remote System Services (IRSS), enables you to connect an off-site non-
Coral phone (such as your home phone or mobile) to the Coral and make calls from within the system. Many of the Coral’s
extensive features (e.g. transfer, conference call, voice mail, access to public and private libraries) are available from this
off-site phone. The off-site telephone operates as a virtual station in the Coral network, retaining the original features of the
external telephone in addition to the Coral features.
To enable the Freedom feature (for remote phones providing Caller ID):
#Note: To enable the Freedom feature at your Coral station, you must first program a Private/Public Library number
with your off-site phone number (see pages 181-185). Use the table below to record library numbers that
contain your Freedom destinations.
1. Dial Freedom feature code #17714.
Private/Public Freedom Phone
2. Dial the number of a Private/Public Library defined with your off-site Library Number Number
phone number
3. Press # or OK, depending on your phone settings, or wait for the phone
to dial.
To cancel Freedom destination:.

Freedom (IRSS) 128 T207S/T208S User Guide

Freedom (IRSS)

Freedom (IRSS)
Placing Freedom calls

• For Freedom calls placed from phones that send Caller ID, the Freedom feature must be enabled at your Coral station.
See steps below.
• For Freedom calls placed from phones that do not send Caller ID information, the Freedom feature must be enabled
using the Executive Privilege feature. See page 131.
To place a call from a Freedom phone providing Caller ID:
1. Place a call to your Coral station.
2. Listen for a distinctive dial tone.
3. Dial your 4 digit passcode (if required by Class of Service).
4. Listen for dial tone.
5. Dial the required destination number.
Possible destinations include: external number (stationary or cellular), network number, or a Coral destination,
including station, trunk/trunk group, dial service, routing access, public/private library, or voice mail.
#Notes: 1) If your destination is an external number, it should be preceded by an external line access code.
2) If your destination is voice mail (IVR access code), skip to page 134.
3) If your destination is a FlexiCall All feature, skip to page 135.
4) To enable another Freedom phone, skip to page 136.
6. Listen for the ringback tone.
7. Wait for an answer.
8. You can activate any of the options described in the table on page 132.

Freedom (IRSS)
To place a call from a Freedom phone that does not provide Caller ID:
This applies for Freedom calls from off-site phones that do not possess a Caller ID number and, therefore, cannot be
identified by the Coral.
#Notes: 1) Some telephones may be denied the Executive Privilege feature (defined by Class of Service).
2) In order to use Executive Privilege your station must be defined with a passcode (see page 158).
1. Place a call to the Executive Privilege number (contact your system administrator for that number).
3. Dial your own Coral station number.
4. Dial your 4 digit passcode.
5. Listen for distinctive dial tone.
6. Dial the required destination number.
Possible destinations can be: external number (stationary or cellular), network number, or a Coral destination,
including station, trunk/trunk group, dial service, routing access, public/private library, voice mail.
#Note: If your destination is an external number, it should be preceded by an external line access code.
• If your destination is voice mail (IVR access code), skip to page 134.
• If your destination is a FlexiCall All feature, skip to page 135.
• To enable another Freedom phone, skip to page 136.
8. Wait for an answer.
9. You can activate any of the options described in the table on page 132.

Freedom (IRSS)
Options available while in an established Freedom call
To Dial Description
Listen for a dial tone indicating that you can place a call to a new contact. Your original conversing
Place a new call >1
party is disconnected.
• A dial tone prompts you to enter the required transfer number. Transfer can be screened or
unscreened.
Transfer call >2 • To return to the original conversing party (when transfer destination is busy or does not answer)
dial >2 again.
For more information on Transfer options, see page 191.
Switch to Broker/ A dial tone prompts you to enter the required third party number. Depending on your Class of Service
Consultation/3-Way >2 definitions, one of three party functions is activated, see Broker/Consultation/3-Way Conference call
Conference call on page 133.
A dial tone prompts you to enter a divert number. You are disconnected and your conversing party is
Divert call to a Coral
>3 transferred to the divert number.
station
Your number is not displayed on the diverted party’s display.
Access voice
>4 For instructions on accessing voice mail from an Freedom phone, see page 134.
mail/IVR
Used to activate a system-wide defined third party application (such as external cellular recording
Call Recording >6
into your unified messaging system) for outgoing calls.

Freedom (IRSS)
Broker/Consultation/3-Way Conference call

While engaged in an established FlexiCall or Freedom call, you can use one of the options listed below, as defined by your
Coral station Class of Service.
To activate a Broker call:
1. Dial >2.
2. Dial the third party and wait for an answer.
3. Dial >2 to alternate between parties (any number of times).
4. When you hang up, the other parties remain in conversation.
To activate a Consultation call:

1. Dial >2.
2. Dial the number of the person you wish to consult with.
3. When your conversation is concluded, dial >2 to return to the original call. The consulted party is released.
To activate a 3-way Conference call:

1. Dial >2.
2. Dial the number of the person you wish to add on to the call.
3. When the party answers, dial >2 for a 3-way call.
To activate a combination of Consultation/Broker/3-way Conference calls:

1. Dial >2.
2. Dial the third party number and wait for an answer.
3. Dial >2. The third party is put on

Freedom (IRSS)
4. .
5. When you have concluded your private conversation, dial >2 to complete a 3-way Conference call.
To access voice mail/IVR from your Freedom phone:

You can access your voice mailbox, retrieve messages, and setup voice mail options for your Coral station.
1. Place an Freedom Call:
• For a phone that provides Caller ID, repeat steps 1-4 on page 130.
• For a phone that does not provide Caller ID, repeat steps 1-4 on page 131.
2. Dial the voice mail (or IVR) dial number.
3. Wait for the automated voice mail answer.
4. Dial the voice mail remote access code followed by your station number.
5. Dial >4 as soon as the automated voice mail answers. This allows the system to recognize the voice mail (or IVR)
commands.
6. Choose the required option from the voice mail (IVR system) menu.
#Notes: 1) Contact your system administrator for the voice mail (IVR) dial number and voice mail remote access code.
2) Use the table below to record that number and code:
Voice Mail (IVR) Voice Mail Remote

Dial Number Access Code

Freedom (IRSS)
To activate the FlexiCall All feature from your Freedom phone:

(For information on the FlexiCall feature, refer to FlexiCall on page 120).
1. Place an Freedom call:
2. Dial the FlexiCall All feature code #17710.
4. Dial the destination number. Calls ringing at your desk phone simultaneously ring at that destination.
Possible destinations are: operator, station, network number, UNA/Central Bell or external number (stationary or
cellular) via Public/Private Speed Call Library
To cancel the FlexiCall All feature from your Freedom phone:

1. Repeat steps 1-3 above.

Freedom (IRSS)
To enable a new Freedom phone from your current Freedom phone:

#Note: To enable the Freedom feature at your Coral station, you must first program a Private/Public Library number
with your off-site phone number. Use table on page 128 to record Library numbers that contain your Freedom
destinations.
1. From your current Freedom phone, place a call to your Coral station:
5. Dial a Private/Public Library number defined with your new off-site phone number.
6. Listen for the reorder tone. You are now disconnected. You can now access your station from your newly assigned
Freedom phone.
To cancel the Freedom feature from an Freedom phone:

1. Repeat steps 1-4 above.
3. Listen for a short burst of confirmation tone. Freedom is cancelled at your station.

Group Calls (Conference)
Group Calls, each with its unique dial number, are conference calls allowing participation of up to 250 participants at a
time. Group Call members can be internal stations or external numbers via Public Library numbers.
Two different types of Group Calls are offered:
• Preset Group Calls comprised of pre-defined members
• Temporary (Add-On) Group Calls containing no predefined members, where participants are added by the Group Call
initiator.
When a Group Call is placed, all member stations ring. As a member joins the conference (i.e. answers the incoming
group call ring), all actively participating members can be alerted by a defined warning tone.
Unanswered stations continue ringing until the defined time-out period expires, without disturbing the conference.
Depending on the system settings, a warning tone may be heard by a conference initiator upon activating the group call, and
by all the participants every time a participant joins or leaves an ongoing conference. Group members may be blocked from
joining the conference once the ringing has stopped. The conference may, if desired, be locked to those users that are not
listed on the system as the conference registered members. When a Group Call is not locked, the non-registered members
may join an ongoing conference by dialing the Group Call access code, or be connected by a registered member.
The conference is controlled by the user defined as the Group Operator.
Participants may join a conference with the ability to speak, or they may join in the mute mode in which they can only hear
others allowed to speak. In case of a muted conference, only the Group Call initiator has the right to speak. Other
participants can be granted permission to speak by The Group Operator. These options are set in the Group Call definitions.
An authorized user can force release a participant or terminate an entire conference.
Group Calls (Conference) 137 T207S/T208S User Guide

Group Calls (Conference) Group Calls (Conference)
The following Group Call features are subdivided into the topics listed below:
FEATURE ............................................................................PAGE
PRESET CONFERENCE ACTIVATION ............................... 139
TEMPORARY CONFERENCE ACTIVATION ....................... 140
JOINING .................................................................................. 141
FORCED RELEASE OF A PARTICIPANT ........................... 142
FORCED RELEASE OF AN ENTIRE GROUP CALL .......... 143

Group Calls (Conference)
Group Calls: Preset Conference Activation #5600→#5849
Preset Group Calls are comprised of a number of specified members whose stations ring simultaneously when an assigned
Group Call number is dialed. This feature allows a conference initiator to contact all the registered members by dialing an
access code. The maximum number of participants is 100, depending on the system configuration.
To call a preset group:
1. Dial the Group Call access code.
3. All the member stations start ringing.
4. Wait for members to join, hear a warning tone (if defined system-wide) every time a member answers.
5. Start speaking.
Use the following form to write in your group numbers and destination.
Zone/Area/Members Access Code

Preset Conference Activation
Group Calls: Temporary Conference Activation #1449
The Temporary Conference feature allows an authorized user to establish an Temporary (Add-On) Group Call by adding
participants as the conference is being set up. For this purpose, vacant Group Calls containing no preset members are
defined system-wide. The Group Call initiator adds members from their station. A Temporary Group Call may include
internal stations and/or external telephone numbers via a public speed call library. A few preset group calls may be joined to
a Temporary Group Call via Public Libraries.
To call a temporary group:
1. Dial Add-On Group Call feature code #1449.
3. Dial required stations and/or Public Libraries (up to 5 or 14 destinations, depending on the system configuration).
4. When the list of participants is completed, dial activation code.
6. All the called stations start ringing.
7. Wait for members to join, hear a warning tone (if defined system-wide) every time a member answers.
8. Start speaking.
#Note: For Group Call access code, see table on page 139.

Temporary Conference Activation
Group Calls: Joining #5600→#5849
Registered members join a conference by answering the incoming group call. Provided the conference is not locked against
non-registered participants, they can join the conference by dialing the group call access code or can be transferred to the
group call by an authorized user.
To join a group while your phone is ringing:
1. Answer the group call.
A warning tone is heard by all established participants (if defined system-wide).
To join an ongoing group call (after station has stopped ringing):

A warning tone is heard by all participants (if defined system-wide).
#Note: When the group is defined as blocked against joining an ongoing conference, a busy tone is heard.
To leave a conference:
A warning tone is heard by all participants (if defined system-wide).

Joining
Group Calls: Forced Release of a Participant #1446
This feature allows an authorized user, from idle, to release a participant from an ongoing conference.
To release a single participant:
1. Dial the feature code #1446.
2. Dial participant number.
5. No confirmation tone is sounded.

Forced Release of a Participant
Group Calls: Forced Release of an Entire Group Call #1447
This feature allows an authorized user, from idle, to release an entire Group Call.
To release an entire group call:
1. Dial the feature code #1447.
2. Dial the access code of the required Group Call.
5. No confirmation tone is heard.

Forced Release of an Entire Group Call
Headset Only #1302 or Headset
The feature is designed for users operating in headset mode.

It is of particular value at information centers where the headset option is the most efficient way of communication.
When activated, the Headset Only feature forces alls calls to be conducted via the headset and disables the handset
microphone and loudspeaker, along with the features that use these devices, such as voice paging to phone.
Calls can be conducted via the headset only when the cradle switch is on-hook.
To activate Headset Only:
1. Ensure that the handset cradle is in an on-hook position.
2. Connect a Headset to the headset jack, refer to Phone Bottom View figure on page 15.
3. Press unlit Headset fixed key.
or
Dial Headset Only feature code # 1302 followed by activation code.
To disable Headset Only:

Dial Headset Only feature code # 1302 followed by cancellation code.
or
Press lit Headset fixed key.
Headset Only 144 T207S/T208S User Guide

Hold HOLD or [Hold]
A calling party can be placed on Hold while another call is made.The held party hears music while waiting.
To place a call on Hold:
1. Press the Hold fixed key or soft key.
• The Hold fixed key is located in the collection of buttons to the right of the dial pad.
• The [Hold] soft key appears on the phone’s display whenever the calling state permits holding a call.
• If the Held party is a programmed button on the phone, it blinks while the call is being held.
#Note:To dial another line (i.e. receive dial tone) while the first call is being held, press the down navigator button.
To return a call placed on Hold:
1. Press the Resume soft key.
To end a call placed on Hold:

1. Press the EndCall softkey or hang up the receiver.
#Note:The held calls are returned in First In/First Out order.
Hold 145 T207S/T208S User Guide

Hot Line (Immediate)
The Hot Line provides a direct connection to a predefined destination.

Immediately upon dialing any number your telephone may be automatically routed to a pre-defined destination. This
feature cannot be defined at your telephone, but is typically defined by the attendant. In addition the attendant can cancel
the feature or set up Hot Line Immediate for other destinations
To activate Hot Line Immediate (when defined at your telephone):
1. Lift handset.
2. Dial any number.
3. Press # or OK, depending on your phone settings, or wait for the phone to dial
4. The hot line destination telephone rings immediately.
5. Wait for answer.
Hot Line (Immediate) 146 T207S/T208S User Guide

Last Number Redial > or #143
The last number dialed over outgoing trunk or internal extension is automatically stored in memory.
To activate Coral Last Number Redial:
1. Dial feature code #143 or press >.
#Note: When dialing over an outgoing trunk, in some cases the Last Number Redial feature code must be followed by
a Forced Account code.
To activate Phone’s Last Number Redial:

1. Press REDIAL.
1 2 abc def
Redial
MSG XFER
4 ghi 5 jkl 6 mno

CONF REDIAL
VOL
7pqrs 8tuv wxyz

DIR HOLD
* 0 # HEADSET MUTE SPKR
Last Number Redial 147 T207S/T208S User Guide

Malicious Call Trace #1740
Details of incoming calls can be recorded using Malicious Call Trace. They are added to the record when your station rings
even if you do not answer. The number of calls stored for your station is defined by your system administrator. When this
number is exceeded, details of the next call received replace the oldest record.
Details of calls are recorded until you cancel the feature. The details recorded are:
Originating number (for external calls: ANI if available, else trunk number), your station number and the time of calls.
To activate malicious call trace:
2. Dial the activation code.
#Note: Should you hear a reorder tone, Malicious Call Trace is denied at your station (as defined by the
Class of Service). To use the feature, ask your Attendant to activate Malicious Call Trace at your station.
To cancel malicious call trace:

2. Dial the cancellation code.
Malicious Call Trace 148 T207S/T208S User Guide

Malicious Call Trace Printout #1741
The malicious call trace printout shows the calls traced for your station. The printout can be requested at any time from
your station or from the Attendant.
To print the malicious call trace record:
2. Dial the activation code.
#Notes: 1) If the Malicious Call feature is not currently active the reorder tone is heard.
2) The details recorded include the Originating number (for external calls: ANI if available, else trunk number),
your station number and the time of the calls.
3) The listing is not deleted when printed out. It can be reprinted later, including subsequent updates.
Malicious Call Trace Printout 149 T207S/T208S User Guide

Message:Answering #175 or #5 or MSG
Messages can be left by a station caller or voice mail. When a message is left at your station, the Message Waiting Lamp
blinks and a small message icon ) is displayed on your telephone screen.
Message Waiting Indicator

SEP 13 WED 14:45
8715
SEP 13 WED 14:45

8715
Config Ring CallLog Config Number Ring CallLog
T208S T207S
To answer Message:
1. Press MSG in order to call back the party that left you a message.
3. Wait for answer.
#Notes: 1) If your MWI lamp continues to light, you have more than one text message waiting. Repeat the answer
process again, until all your messages have been answered.
2) All your voicemail messages are stored in your voicemail box, however, you recieve only one text message
asking you to call the voicemail box.
Message 150 T207S/T208S User Guide

Answering
Message: Leaving/Cancellation #175, #1440
Text Messages can be left at any system station equipped with a message lamp, at station groups, or at network numbers.
The originator of a message can also cancel the message.
The text message is comprised of the word “CALL” followed by your station name or number. Once the message is left
at the destination station, it lights the station’s MWI indicating that at least one message is waiting.
#Note: A message left to a boss group turns ON the message lamp of the first boss group member only.
To leave a message at a vacant desk or forwarded station (from idle):
1. Dial Message feature code #175.
2. Dial station, boss group or network number.
#Note: When you try to leave a message at a station, and receive a reorder tone, the station is probably not equipped
with a message waiting lamp, or not configured to accept messages.
To cancel a message that you left:

1. Dial Message Cancellation feature code #1440.
2. Dial station or network number.
Message 151 T207S/T208S User Guide

Leaving/Cancellation
Night Answer (Central Bell/UNA Pickup) #192 or #78, #180 or #77
Calls may be answered after the attendant leaves or when a central bell is ringing. Normally this feature is activated for
incoming calls during the night answering period. There are two types of call pickups: Group Pickup and Directed Pickup.
Group Pickup
Allows you to pick up any central bell that rings within your pickup group, by dialing the Night Answer group pickup
feature code.
To answer incoming calls within your pickup group:
1. Dial Night Answer feature code #192.
3. Answer the call.
Directed Pickup
Allows you to pick up any ringing central bell in the system, by dialing the Directed Pickup feature code and the
required bell number.
To answer a UNA call ringing within the system:
1. Dial Directed Call Pickup feature code #180.
2. Dial the number of the ringing bell.
4. Answer the call.
#Note: UNA (Universal Night Answering) Pickup is also known as Bell Pickup.
Night Answer (Central Bell/UNA Pickup) 152 T207S/T208S User Guide

Page Queue #7060→#7069
You may pick up calls placed in a Page Queue destination.

To pick-up a call placed in Page_Q:
1. Dial assigned Page_Q number 7060-7069.
3. Answer the call
or
Voice Page (see Paging on page 154) to announce the call for pick up. Make sure to include both the name of the
person being notified and the relevant Page_Q number.
#Note: If the call is not picked up within a predetermined time, it automatically returns to the originating station from
which Page_Q was placed.
Page Queue 153 T207S/T208S User Guide

Paging:Public Address #7074→#7079
When a Public Address system is connected to the Coral, voice paging may be accomplished via a system station.
Use the form below to write in locations or areas and their associated access codes.
To voice page:
1. Dial Public Address Paging access code.
3. Announce your message.
Table 5: Voice Paging - Access Codes
Location/Area Access Code

7074
7075
7076
7077
7078
7079
Paging 154 T207S/T208S User Guide

Public Address
Paging: Voice (To Single Keyset) #191 or #3
You can voice page an idle or busy keyset (FlexSet, DKT, T207M or T208M).
To voice page (from idle):
1. Dial Voice Page feature code #191 followed by the keyset dial number.
or
Dial a Keyset Voice Page number.
3. Listen for the Voice Page tone.
4. Begin paging when tone stops.
#Note: Each Keyset has a unique Voice Page number, which is defined through the Coral system.

Voice (To Single Keyset)
Paging: Zone (To Keyset Group) #7300→#7309
You can page a preprogrammed group of keysets (FlexSet, DKT, T207M or T208M) within a zone, area or dispersed within
your company. Use the form on this page to write in the various paging zones or areas in your company and their associated
access codes.
#Note: Only idle keysets can receive a page.
To operate Zone Page:
1. Dial the Zone Page access code.
3. Listen for the Voice Page tone.
4. Begin paging when tone stops.
Location/Area ACCESS Location/Area ACCESS

CODE C ODE
1. 7300 6. 7305
2. 7301 7. 7306
3. 7302 8. 7307
4. 7303 9. 7308
5. 7304 10. 7309

Zone (To Keyset Group)
Park #183 or 79 or #7
Calls may be placed in a Coral Park destination for other users to pick-up. You may use your phone to pick-up a call
placed in Park.
To pick-up a parked call from another station:
1. Dial Park feature code #183.
2. Dial station number at which call was parked.
4. Answer the call.
#Notes: 1) More than one call can be parked at a single station. Calls are retrieved on a first-in, first-out basis (FIFO).
That is, the first parked call (first in) is the first call that is picked up (first out).
2) If the parked call is not picked up within a predetermined time, the call automatically returns to the originating
station from which the park was made.
Park 157 T207S/T208S User Guide

Passcode #179
You can define a private unique Coral passcode for your station set. The passcode (COS defined) allows you to operate the
following Coral features: Phone Lock, Executive Privilege, Auto Set Relocate, Freedom (IRSS), or COS Switchover. The
passcode can easily be changed. Defining a passcode for the first time or changing a passcode must be performed from your
own telephone.
To enter your Coral Passcode for the first time:
1. Dial Passcode feature code #179.
CAUTION !
2. Dial your new passcode (4 digits).
3. Redial your new passcode. Once a Coral passcode has
been defined, the code is
known only to you and the
5. Listen for the confirmation tone. system administrator. If you
6. Press SPKR to hang up. forget the passcode you
cannot utilize the features that
To change Coral Passcode: require the code. Therefore,
Dial the entire procedure in a single block sequence. write your passcode number
1. Dial Passcode feature code #179. in a secure place for future
2. Dial your present passcode (4 digits). reference.
3. Dial your new passcode (4 digits).
4. Redial your new passcode.
Passcode 158 T207S/T208S User Guide

Phone Dial Lock #148
You can lock your telephone in order to prohibit unauthorized persons from dialing from your station; however, you can
still answer incoming calls. After locking your telephone, you must unlock it in order to use it again.
Coral Lock
To lock your telephone:
1. Dial Phone Lock feature code #148.
To unlock your telephone:

1. Dial Phone Lock feature code #148.
#Note: You must first define a passcode (see page 158) in order to use this Coral feature.
Phone Dial Lock 159 T207S/T208S User Guide

Phone Dial Lock Phone Dial Lock
Phone Lock using Phone’s Configuration Options

To Lock the phone using the Configuration Options:
2. Use the navigator keys to select 8.Phone Lock.
3. Press the up/down arrow to choose On and press OK.
To unlock the phone:

When the phone has been locked using its configuration options, you must enter your personal PIN number in order to
unlock the phone.
July 23 MON 14:06
Phone locked . . .
Pin:
abc
OK
1. Enter your PIN number and press to unlock the phone.

Phone Dial Lock
Phone Dial Lock Phone Dial Lock
• Use [Backsp] to edit and delete.

• The default, factory set, PIN number is 1111.
• The default, Username is user or your extension number.
You may change your PIN number online. It is defined in your online User Login Password field in the System
Settings, System tab when browsing to your phone’s online IP address.
Note: Keep the new number in a safe place once you’ve changed it, as it also the password used to enter your online
settings.
See your system administrator for new password definitions.

Phone Dial Lock
Pickup: Group, Directed #181 or 76, #180 or 77
You may answer other ringing system stations either by using a Group Pickup or Directed Pickup code.
Group Pickup
Allows you to pick up any telephone that rings within your pre-programmed pickup group, by dialing the Group Pickup
feature code.
To answer a call within your Pickup group:
1. Dial Group Call Pickup feature code #181.
3. Answer the call.
Directed Pickup
Allows you to pick up any ringing telephone in the system, by dialing the Directed Pickup feature code and the required
telephone number.
To answer any call within the system:
1. Dial Directed Call Pickup feature code #180.
2. Dial the number of the ringing phone.
4. Answer the call.
Pickup: Group, Directed 162 T207S/T208S User Guide

Programmable Buttons [Config] >Program Button
Your phone is equipped with 4 programmable buttons, each with a green LED indicator. An optional TEM expansion
module may be attached to the phone and offers 44 additional programmable buttons with LED indicators.
The programmable buttons may include dial numbers (stations, groups, trunks, trunk groups, etc.), phone features - as
offered in the phone’s configuration options, or Coral features using Coral feature codes as described in this guide.
The four programmable buttons located on the phone may be programmed either via the phone’s configuration menu
option or via the phone’s web pages (see Programmable Button 1-4 on page 62). The programmable buttons located on
the TEM expansion may be configured via the phone’s TEM configuration menu option or via the phone’s web page,
(see TEM Settings on page 72).
#Notes: 1) Only Coral features that may be operated from idle may be programmed.
2) For Coral features, you must program one button with the Coral feature defined with the activation code, and
another button with the Coral feature with the deactivation code. Neither button lights, however, when the
feature is in active mode, as in the Coral FlexSets (DSS).
3) The programmable buttons light for internal destination numbers when the destination is busy (BLF).
4) The programmable buttons on the optional TEM expansion unit operate similiarly to the phone’s
progammable buttons.
TEM
The TEM consists of 2 rows of 11 programmable buttons, which can be doubled by using the Shift Left key or Shift
Right key. For example, the top right button may include content A while the same button, when the Shift Right button
is lit, may contain content B. The same follows for the left side column buttons when the Shift Left button is lit.
Button Labeling
To facilitate button programming and labeling, you can print out the form on page 165. Use the form to manually enter
the corresponding TEM button names.
Button Labeling on page 170 describes how to print out programmable button labels for your phone.
Programmable Buttons 163 T207S/T208S User Guide

Programmable Buttons
Programmable Key Button Numbers
TEM
1
1
2
2
3
3
4
4
5
5
1 6
6
MSG XFER
2 7
7
CONF REDIAL
8
3 8
9
DIR HOLD 9
4 10
10
HEADSET MUTE SPKR 11
11
SHIFT
Programmable Keys Shift Right

Shift Left

TEM Programmable Keys Form
1 1
1 1
2 2
2 2
3 3
3 3
4 4
4 4
5 5
5 5
6 6
6 6
7 7
7 7
8 8
8 8
9 9
9 9
10 10
10 10
11 11
11 11
SHIFT
Shift Left keys Shift Right keys

Coral feature/internal destination in a Programmable Button:

The phone’s configuration option offers programming any one of the following button types per button:
Speed Dial, Do Not Disturb, Phone Lock, Auto Answer, Call Forward, Call Blocking.
To program a Coral feature or port destination into one of the phone’s programmable buttons, choose the Speed Dial
Button type. Continue to enter the entire feature code programming sequence, as described in this guide, including the
activation or cancellation code.
To program Coral codes or Speed Dial destinations in Programmable Button (1-4):

1. Press [Config].
2. Use the up/down navigator keys to select 14.Program button press OK.
3. Use the up/down navigator keys to select the button to be programmed and press OK (see figure on page 164 for
button numbers):
- Button1 corresponds to the Fixed key labeled 1.
4. Use the up/down navigator keys to select 1.Button type and press OK.
5. Select Speed Dial and press OK.
6. Use the up/down navigator keys to select 2.Button speeddial and press OK.
7. Enter numbers from the dial pad. Use [Backsp] to delete.
8. Press OK to end.

10. Press OK to choose Yes and save your changes. If a change was made, the Saving changes..., Please
wait message is displayed.
To program Coral codes or Speed Dial destinations in TEM Programmable Buttons (1-11):
1. Press [Config].
2. Use the up/down navigator keys to select 18.TEM press OK (see figure on page 164 for button numbers).
3. Use the up/down navigator keys to select the required column:
• 1. Left Column: (only Speed Dial numbers may be programmed)
• 2. Left Column (Shift): (only Speed Dial numbers may be programmed)
• 3. Right Column
• 4. Right Column (Shift)
4. Choose button number from column as follows:
• For Left columns:
Use the up/down navigator keys to select the button to be programmed and press OK. .
• For Right Columns:
- Use the up/down navigator keys to select 2.Speeddial and press OK.
- Continue to choose the button to be programmed and press OK.
5. Enter numbers from the dial pad. Use [Backsp] to delete.
6. Press OK to end.

To program a Programmable button with one of the phone’s internal features:

1. Press [Config].
2. Use the up/down navigator keys to select 14.Program button and press OK.
3. Use the up/down navigator keys to select the button to be programmed and press OK.
• Button1 corresponds to the Fixed key labeled 1.
4. Use the up/down navigator keys to select 1.Button Type and press OK.
Define the programmable button type by selecting one of the following:
- Speed Dial: Defines the button type as a speed dial number. Continue to define the speed dial number in the
2.Button speeddial option described in Step 5.
- Do Not Disturb (See “Do Not Disturb (DND)” on page 117.)
- Phone Lock (See “Phone Dial Lock” on page 159.)
- Auto-Answer (See “Auto Answer” on page 90.)
- Call Forward (See “Call Forward” on page 95.)
- Call Blocking (See “Caller Blocking” on page 105.)
5. When the button type is defined as a Speed Dial button, use 2.Button speeddial to define the dial number,
otherwise skip this step.
a. Press OK and navigate to select 2.Button speeddial.

b. Enter the dial number from the dial pad. The dial number may be any phone dial number or a Coral feature code string
(use only Coral features that may be activated from idle). Use [Backsp] to delete.
c. Press OK to end.
To dial from a programmed button:

Press the programmed button you would like to use.
• If a destination number (speed dial or Coral port) is programmed, the call is immediately placed.
• If a Coral feature code is programmed, the feature is immediately activated or cancelled.
• If a phone feature is programmed:
a. Define the feature as required.
b. Press the left arrow key a few times to reach the “Quit Confirm:” screen.
c. Press OK to choose Yes and save your changes. If a change was made, the Saving changes..., Please wait
d. The feature is either activated or cancelled, as defined.

Button Labeling
The T207S/T208S includes a removable faceplate for the programmable buttons on the phone as well as on the TEM
expansion module, enabling the user to label the buttons.
The DESI Plus Labeling System is used to label the buttons on the phone. DESI Plus is a user-friendly and powerful
telephone designation strip program, which allows an office printer to quickly create labels custom-designed for various
phones.
The phone comes with a preprinted DESI label already inserted. Additional blank DESI Labels may be purchased from
your dealer in letter or A4 sized paper. The sheets of peel-off stickers are provided to label the phone buttons with names
and phone numbers. To choose the appropriate label sheet layout designated for the specific phone model, refer to the
table below.
Use DESI software downloaded from the manufacturer’s site: http://www.tadirantele.com/products_terminals.asp or
from the DESI site: http://www.desi.com to print the labels from your computer. Follow the online download
instructions.
Label Sheet Catalog #
Phone Model Letter, A4 Details
(8 ½ x 11”)
T207S, T208S 7244-7300058 7244-7300057 4 buttons
TEM 7244-7300060 7244-7300059 22 buttons

Printing the multi-designation label:

• Use the DESI software to select the layout of your multi-designation label
• Enter the button content names per button location
• Feed your printer with the label sheet
• From the DESI Plus/DESI Lite menu, choose File > Print
To place labels:
1. Create and print the labels using the DESI program.
2. Remove the vinyl overlay with a paper clip, refer to figure:
3. Replace your new button label/s.
4. Replace the vinyl overlay.
Lift up using
a paperclip to
remove flexible
vinyl overlay

Relay (Accessory) #7086 → #7091
You can switch a relay On or Off in order to activate certain external devices, such as an external alarm, or electric locks.
These devices are installed by your organization. Use the form below to write down the types of external devices that are
installed and their associated codes.
To switch on a relay:
1. Dial Relay code.
List of External Devices and Relay Codes
To switch off a relay:
External Device Relay Code
1. 7086
1. Dial Relay code.
2. Dial cancellation code. 2. 7087
3. Press # or OK, depending on your phone settings, 3. 7088

or wait for the phone to dial. 4. 7089
4. Listen for the confirmation tone. 5. 7090
5. Press SPKR to hang up. 6. 7091
Relay (Accessory) 172 T207S/T208S User Guide

Reminder #172
You can program your telephone to ring at a designated time. If you do not answer, your telephone rings three more times,
at one minute intervals, before the feature cancels. More than one reminder time can be entered by repeating the procedure
for each time.
To enter a Reminder time:
1. Dial Reminder feature code #172.
3. To add another reminder time, dial activation code. (Skip this step when the reminder time list is empty).
4. Dial in the time you wish to be called (4 digits are required [12 hour clock - use leading 0], e.g. 0805 for five past
eight).
5. Dial 2 for AM or 7 for PM.
To answer a Reminder ring:

1. Answer call.
2. End Call (see Ending Calls on page 36).
Reminder 173 T207S/T208S User Guide

Reminder
To cancel a Reminder time:

1. Dial Reminder feature code #172.
#Note: Reminder times must be cancelled one at a time.
If you have more than one reminder time programmed, then the closest reminder time to the present hour is
cancelled. You must repeat this procedure to cancel each subsequent reminder time.
Reminder 174 T207S/T208S User Guide

Ring Adjustment [Config] >Ring
One of many different Ring Types may be defined for your phone. You can also assign different ring types to incoming
calls based on different caller ID’s.
The ring volume can be adjusted from the phone’s configuration menu or by pressing the volume button while the phone
is ringing. Also note that the Message Waiting Indicator lights in beat with the ring while the phone is ringing.
To change the Ring Type for incoming calls from idle:
1. Press [Config].
2. Use the up/down navigator keys to select 2. Ring and press OK.
3. A list of ring types is displayed, see Table 6, “Ring Type Numbers,” on page 176 below.
Use the up/down navigator keys to scroll between the different ring types. As you scroll, the ring type music is heard.
4. Press OK to select the ring type for your phone.
To adjust the Ring Volume:

See .Volume Adjustment on page 193.
To adjust the ring volume level during ringing:

The ring volume maximum is 14dB.
• Press the top of the Volume button (+) to increase the ringing volume.
• Press the bottom of the Volume button (-) to decrease the ringing volume.
CAUTION ! The ringer is disabled and the phone cannot receive calls when DND or Call Foward All has been
activated.
Ring Adjustment 175 T207S/T208S User Guide

Ring Adjustment
Ring Type Numbers

The Phone Book (DIR) features allow the user to define a specific ring type for an incoming call from the particular
Phone Book entry. Use this table to decide which ring type to assign for the entry. The ring type numbers are also used
when defining ring types for the phone or Phone Book entries via the phone’s web page.
Table 6: Ring Type Numbers
Ring Type Name Corresponding Ring Type Number
USA 0
China 1
UK 2
Canada 3
Japan 4
France 5
Korea 6
Germany 7
Singapore 8
Hong Kong 9
Taiwan 10
Ring Adjustment 176 T207S/T208S User Guide

Room Status #7026→#7041
You may turn on or off any one or more, of 16 room status choices for your station.
Use the form on the next page to list the various room statuses and related access codes available with your phone.
#Note: This feature is applicable for Hotel/Motel use. Check with your system administrator whether your Coral system
supports the Room Status or Canned Messages feature. If your Coral system supports the Canned Messages
feature (see page 110), the Room Status feature is unavailable.
To activate or set the Room Status:

1. Dial Room Status access code.
To cancel or reset the Room Status:

1. Dial Room Status access code.
Room Status 177 T207S/T208S User Guide

Room Status
Room Status Numbers and Access Codes
Room Status # Access Code Name
0 7026
1 7027
2 7028
3 7029
4 7030
5 7031
6 7032
7 7033
8 7034
9 7035
10 7036
11 7037
12 7038
13 7039
14 7040
15 7041
Room Status 178 T207S/T208S User Guide

Second Party’s Speaker Status
This feature alerts you when the loudspeaker of the keyset (FlexSet, DKT, T207M or T208M) party you are conversing
with is activated for handsfree or group conversation. Your conversation is heard by all those present in the second party’s
room. A Speaker tone notifies you when the called/calling party is in Speaker mode, or if they switch to Speaker mode
during a call.
Therefore, when advised that the second party’s keyset is in speakerphone mode, you can choose to refrain from
publicizing private information.
#Note: This feature is only relevant when the party you are conversing with is a keyset (FlexSet, DKT, T207M or
T208M) station user.
Detection of your party’s activated loudspeaker:

A speaker tone is heard:
• When you answer a call initiated with an activated loudspeaker
• When the called FlexSet party answered you with an activated loudspeaker
• During a call, when the second FlexSet party activates the loudspeaker
Second Party’s Speaker Status 179 T207S/T208S User Guide

Security Line #17700
This feature ensures that another station may not Break-Into your call. When Security is applied, Call Waiting tones and
Break-In from other stations are blocked. When Security is on, a caller who tries to break into your station receives a
reorder tone.
Only a station with Security Override privilege can break in to your secured telephone.
To activate Security Line:
1. Dial Security feature code #17700.
Your phone is now blocked against break-in attempts.
To cancel Security Line:

1. Dial Security feature code #17700.
All break-in attempts are allowed.
Security Line 180 T207S/T208S User Guide

Speed Dialing:Programming Coral Private Libraries #193
You may program your telephone with your own private Speed Dial directory. Each entry is called a Private Library
number. The Private Library can be programmed with an external or internal dial number. When entering external dial
numbers, make sure to include the external access code into the Private Library number as well.
The speed dial numbers are programmed per station and are unique to each station. Therefore, dialing the same private
library number at one station will most likely include a different destination than dialing the same Private Library
number at another station.
Use the table below to list your Coral Speed Dial numbers (default Private Library numbers are 7000 to 7009, these may
differ in your system, see your system administrator for your system’s Private Library numbers).
Coral Private Coral Private Library Contents (Destination)
Library Number
7000
7001
7002
7003
7004
7005
7006
7007
7008
7009
Speed Dialing 181 T207S/T208S User Guide

Programming Coral Private Libraries
Speed Dialing Programming Coral Private Libraries
To program or change a Coral Private Library Speed Dial number:

1. Dial Private Speed Dial feature code #193.
2. Dial the required Private Library Number 7000-7009.
3. Dial the outside line access code.
4. Dial the outside telephone number (Use special codes. See table on page 183).
#Notes: 1) Possible outside line access codes are: trunk number, trunk group number, dial service, routing access or
another public/private library number.
2) The number of digits that can be programmed for an outside telephone number, including dial codes, is limited
by the system (defined system-wide). Trying to enter a longer digit string than allowed, causes a reorder tone
and programming stops.
3) A new number programmed into a utilized private library number replaces the old number.

To delete a Single Coral Private Library:

1. Dial Private Speed Dial feature code #193.
2. Dial the required Private Library number 7000-7009.
7. The private library is now empty and may be reprogrammed when necessary.
The following table defines the special codes which may be used as part of the outside telephone number.
Dial Codes
Codes Description
3X X = 1 through 9 seconds delay
#0 Stop dial (end of outside number)
#1 Outpulsing wait period during which user is able to dial any number of digits
#2 All following digits are Dial Pulse
#3 All following digits are DTMF tones
#4 Inhibits display (for Call Accounting System)
#5 Enables display (for Call Accounting System)
#6 Wait for second Dial Tone

Dial Codes
#8 Display ‘-’ (for Call accounting System)
#9 Calibrated Opening on trunk (Flash)
33 Dial 3 out
## Dial # out

Speed Dialing: Using Private and Public Libraries
Speed dialing using a Private Library or system Public Library number is basically the same, therefore the process is
described generally for both dialing systems. If Public Speed Dialing is available on your system, consult your company
directory for library numbers.
To dial a Public or Private Speed dial number:
1. Dial speed call library number (Private or Public).
#Note:In some cases the Speed Dialing number must be followed by a Forced Account code. When Forced Account
code is required the distinctive dial tone is heard after dialing the speed call library number.

Using Private and Public Libraries
Speed Dialing: Using Phone’s SPD [SPD]
The phone allows the user to store up to 22 speed dial numbers. These numbers may then be dialed by using their related
Speed Dial Access code.
To add/edit a Speed Dial SPD number:
1. Press [Config].
2. Use the up/down navigator keys to select 13.SpeedDial and press OK.
3. The SpeedDial [0-21]: empty screen is displayed.
4. Press the up/down navigator keys to view the entries. Each entry is marked with an access code from [0] to [21].
#Note:You may, alternatively, enter the access code (0-21) from the dial pad followed by OK to view the entry.
5. After selecting an access code, press [Edit] in order to enter the dial number for the Speed Dial entry.
6. Enter the dial digits as you would normally dial to place the call (include outside line access code).
Possible outside line access codes are: trunk number, trunk group number, dial service, routing access or another
public/private library number.
• Use [Backsp] to delete.
7. Press OK to end.
To delete a Speed Dial SPD number:

1. Press [Config].

Using Phone’s SPD
Speed Dialing Using Phone’s SPD

4. Enter the Speed Dial access code to be deleted, followed by OK.
or
Use the up/down navigator keys to scroll between the different entries.
5. Press the [Del] soft key to delete the entry.
To dial a Speed Dial SPD number:

1. Lift the handset or press the SPKR fixed key.
2. Press the [SPD] soft key.
3. Dial the Speed Dial Access code (0-21).
To dial a Speed Dial SPD number from SPD list (when access code is unknown):
1. Press [Config].
4. Use the up/down navigator keys to scroll between the different entries.
5. Press the [Dial] soft key to dial the required entry.

Using Phone’s SPD
Send # or OK, depending on your phone settings, or wait for the phone to dial
This feature enables you to notify the system that dialing has been completed. You can send a signal to the system
indicating the end of a stream of dialed digits. In response to your command the system sends your call immediately
towards the destination.
When you have finished dialing:
Send 188 T207S/T208S User Guide

Time Zone [Config] >Time
You may adjust the GMT Time Zone for your phone when needed.
You may also change the Time Zone from the phone’s web System Settings page, see Time Zone on page 66.
#Note: The time zone may be overridden by your web page settings or by the administrator.
To change the Time Zone:
1. Press [Config].
2. Use the up/down navigator keys to select 4.Time and press OK.
3. A list of different GMT Time zones types is displayed. Use the up/down navigator keys to scroll between the different
times.
4. Press OK to select.
5. Press the left arrow key a few times until you reach the “Quit Confirm:” screen.
Time Zone 189 T207S/T208S User Guide

Tone [Config] >Tone
You may change the Tone types for your station to match generally accepted tones per country.
You may also change the Tone type from the phone’s web Phone Settings page, see Tone Type on page 54.
To change the tone type:
1. Press [Config].
2. Use the up/down navigator keys to select 3.Tone and press OK.
3. A list of Tone Types is displayed. Use the up/down navigator keys to scroll between the different tone types. The
different tone types available include: USA, China, U.K., Canada, Japan, France, Korea, Germany, Singapore,
Hong Kong, Taiwan.
4. Press OK to select the tone type for your phone.
5. Press the left arrow key a few times until you reach the “Quit Confirm:” screen.
Tone 190 T207S/T208S User Guide

Transfer XFER
You can transfer both internal and external calls to other users within your system. A call can be screened or unscreened.
Screened Transfer:
You may announce the call before transferring.
Unscreened Transfer:
You may transfer the call without a prior announcement. When the destination is busy, hanging up causes the system to
camp onto the busy station. When the call is unanswered, the call automatically returns to you after a system-wide
time-out period.
#Notes: 1) Call transfer cannot be activated when Call Forward No Answer or Divert is invoked by the transfer destination.
2) Call transfer to groups (Boss, Hunt) is not supported.
To perform screened transfer of an established call:

1. During the call, press XFER.
2. Dial the Transfer destination number.
4. Hear ringback tone.
#Notes: 1) If the third party is busy, you do not hear a ringback tone.You will not be able to proceed with the transfer
unless the transfer destination is defined with multi-appearance.
2) If the Transfer destination is defined with multi-appearance, then you hear a busy tone and may decide to
[EndCall] and continue to dial another transfer destination.
5. Wait for answer.
6. Announce call, then
7. Press XFER to complete the transfer. Your phone is immediately disconnected from the call.
Transfer 191 T207S/T208S User Guide

Transfer
To perform unscreened transfer of an established call:

1. Press XFER during the call. This places the second party on hold and gives you a second dial tone.
2. Dial the Transfer destination number.
4. Wait to see the screen display change.
• T208S — both line name/numbers are displayed on the screen
• T207S — the dispaly changes to show Line 1. Use the up/down navigator keys to switch between the lines.
5. Press XFER again.
Transfer 192 T207S/T208S User Guide

.Volume Adjustment [Config] > Volume
The phone’s volume can be adjusted from the Configuration options menu.
The menu allows adjusting volume levels for the following phone items:
• Ring Volume
• Handset Speaker
• Handset Microphone
• Handsfree Speaker
• Handsfree Microphone
• Headset Speaker
• Headset Microphone
To adjust volume level from idle:

1. Press [Config]. Handsfree SPK Volume:
2. Use the navigator keys to select 1.Volume and press OK.
3. Navigate to the required volume item by using the up/down arrow keys.
4. Press OK to select.
5. A volume indicator on the screen graphically depicts the current volume level.
7. Press OK to choose Yes and save your changes. If a change was made, the
Saving changes..., Please wait message is displayed.
To adjust volume level during a call:

During a call (handsfree or handset) or during ringing, the phone’s volume items can be adjusted by using the
Volume button (+ to increase, - to decrease).
.Volume Adjustment 193 T207S/T208S User Guide

Waiting Calls — Receiving
A waiting call tone heard during a conversation indicates that an additional call is waiting for you to answer.
When you hear this tone you may do one of the following:
• Continue with your current call and ignore the waiting call
• Terminate the current call, wait for a ring and then answer the waiting call
• Put the current call on hold (see Hold on page 145) and answer the waiting call
#Note: Some phones may not be configured for Waiting Calls and the calling party hears a Busy tone.
Waiting Calls — Receiving 194 T207S/T208S User Guide

Wakeup #173
You can program your telephone to call you at a designated time. If you do not answer, you are called three more times, at
one minute intervals, before the feature cancels. In some systems, if you do not answer by the third ring, the wakeup call is
routed to the attendant and a wakeup report is printed.
To enter a Wakeup request:
1. Dial Wakeup feature code #173.
2. To add another wakeup time, dial activation code. (Skip this step when the wakeup time list is empty).
3. Dial in the time you wish to be awoken (4 digits required [12 hour clock - use leading 0], e.g. 0805 for five past eight).
4. Dial 2 for AM or 7 for PM.
#Note: Should you hear the reorder tone, Wakeup is denied at your station (as defined by Class of Service). In order to
make use of this feature you must make a request from the attendant to activate Wakeup at your station.
To answer a Wakeup Call:

When the phone rings at the Wakeup Call time:
1. Hang up.
To cancel a Wakeup request:

1. Dial Wakeup feature code #173.
Wakeup 195 T207S/T208S User Guide

Wakeup Wakeup
#Note: If you have programmed a number of Wakeup requests, the closest wakeup time to the present hour is
cancelled. Repeat this procedure to cancel each subsequent wakeup time.

Wakeup
Whisper Page: Receiving
This feature allows a user engaged in a conversation to receive a message whispered by another station. The user engaged
in the conversation continues to hears the second conversing party and hears the whisperer in lowered volume as well. The
second conversing party does not hear the whisperer. The Whisper Page tone is heard before the message is delivered by
the whisperer and after the whisperer disconnects.
A user hearing the Whisper Page tone may either receive the Whisper Page or release the second party and talk to the
whisperer.
To receive Whisper Page:
1. Hear whisper tone.
2. Listen to the whispered message when the tone stops.
To release the second party and talk to the whisperer:

1. Ask the party you are conversing with to disconnect.
2. Talk privately to the whisperer.

Receiving
Whisper Page: Receiving, Turning On/Off #1745
This feature allows you to block your telephone from receiving any Whisper Pages. DND Whisper Page can be turned On
or Off according to individual station needs.
To block your telephone from receiving whisper calls:
1. Dial DND Whisper feature code #1745.
To enable your telephone to receive whisper calls:

1. Dial DND Whisper feature code #1745.

Receiving, Turning On/Off
Appendix A - Glossary
Access Code Number A series of digits, which must be dialed to gain access to an outside line or a Coral
feature.
Central Office (CO) Area switching facility serving customers in a defined geographical location.
Class of Service A class-of-service (COS) consists of a list of features that are available to the telephone
(COS) line user. However, the user may be denied certain features. Each internal telephone is
marked with two classes-of-service, Primary and Secondary, which can be defined
differently. In order to increase flexibility, Coral allows switching between the Primary
and Secondary COS, but only one COS can be utilized at a time. When the telephone is in
check-out mode the telephone is marked by a system-wide defined COS and the user is
denied this feature, see page 113.
Database The memory in which the ‘flexible database system information’ is stored. The
programming of the database is usually carried out during installation, however, it is field
or remotely modifiable.
Dial For the purposes of this guide “Dial” means entering the relevant digits that operate a
feature or sends a call to a destination.
Digitized Voice DVMS is the utility that provides the means for embedding prerecorded announcements
Message System into the system. Recorded messages can be informative, for example: transfer messages,
(DVMS) or advertisements.
Enter In this Guide, “Enter” means entering a passwrod or other alphanumeric character.
Forced Account Code A feature that forces the station user to dial an account code before accessing an outside
line. After dialing the account code, the user will be able to continue dialing the required
number.
A-1 User Guide

Appendix A - Glossary (cont.)
Idle A station or extension that is not ringing or busy, therefore available for use.
Intercept If you misdial or dial an unauthorized code (restricted to you), you will receive reorder
tone or will be routed directly to the operator/master extension/attendant, as defined in
your system.
Key Set Digital or electronic key telephone set. The key set proprietary telephone is a general
name for the FlexSet, DKT, DST, etc.
Off-hook Lifting the telephone handset from its cradle. Off-hook provides the dial tone, which then
enables you to dial numbers or activate features.
On-hook Replacing (hanging up) the telephone handset on its cradle.
Operator/Attendant The operator is responsible for answering incoming calls and connecting them to their
required destination. The attendant also attends to trunk, system and station feature
controls.
Outside Line Access The access code number is a series of digits which must be keyed in order to gain access
Code to a trunk or trunk group.
Port Provides access to a device, station or trunk from within the system.
Station/Extension Each Coral internal telephone is called a station/extension and it performs many activities
dealing with input and output along the communications system.
Station Group A number of stations linked together (members) for a common function, such as Hunt
group or Boss group. A station can be defined as a member of many Hunt groups and/or
Boss groups.
A-2 User Guides

Appendix A - Glossary (cont.)
Trunk An outside line from the telephone company that terminates at the customer’s location.
Trunk Group A number of trunks linked together (members) for a common outgoing function.
Trunk Number (Coral) The access code number that is dialed by station users to gain access to a specific outside
line.
Trunk Number, CO Usually referred to as CO Trunk Number. This is the number dialed by an outside
telephone user from the public network (through the Central Office) in order to call an
internal station. (Number listed in the local telephone directory.)
Verified Forced A feature that forces the station user to dial a secret authorization account code before
Account Code (VFAC) accessing an outside line. Before dialing is allowed, VFAC verifies the presence of the
account code in the system. If the code is not found, dialing is blocked; when the code is
found, dialing is allowed. Each code can have specific dialing restrictions.
A-3 User Guides

A-4 User Guides
Appendix B - Tones
While using the Coral communication system, many different tones are heard. These tones may vary for different
locations as each system is customized during installation. Therefore, the sound of the tones are not described;
instead, their general use is listed below. In order to familiarize yourself with these tones, try accessing various
features and listen to the resultant tone signals. The most frequently heard tones are:
Break-In/Break-Out Warning tone received by a station user indicating that a third party has broken into or is
Tone leaving (breaking out) an existing conversation.
Break-In Warning Background tone heard during the entire break-in period. Indicates that a third party is
Tone listening. (Not used in North America.)
Busy (Engaged) Tone When the destination you have dialed (extension or trunk) is busy.
Call Waiting Tone Tone heard while engaged on a call indicating that another call is waiting to be answered.
Confirmation Tone Tone heard when you have successfully accessed or activated a feature (for example Camp-
On, or Call Forward).
Distinctive Dial Tone The Distinctive Dial Tone (DDT) indicates that certain features are in use at your
telephone, for example when you have programmed your telephone not to receive calls
with either Call Forward All or Do Not Disturb, and you lift the handset. DDT is also heard
between patterns of digits when dialing certain features, for example Account Code
features. When the following features are applied at your telephone, the distinctive dial
tone will be heard when the handset is lifted from idle:
• Call Forward All
• Do Not Disturb
• Messages
• Secondary COS
Inside Dial Tone After off-hooking (lifting your handset from idle) or pressing speakerphone (SPKR) key.
Appendix B - Tones B-1 User Guide

Appendix B - Tones (cont.)
Outside Dial Tone When connected to an external (trunk) line.

Reorder Tone A tone heard when you try to access a denied feature or when you misdial, etc., or:
• You have stayed off-hook too long before dialing. On-hook and start again, or:
• The station you have called has not answered in time. On-hook and call later, or:
• The handset is not correctly on-hooked. Replace handset on the cradle, or:
• The station you have called is in Do Not Disturb mode.
Ringback Tone A tone heard when the destination you have dialed is ringing.
Second Indicates that the destination you have dialed is busy, and your call is waiting to be
Ringback Tone answered.
Speaker Tone Indicates that the second conversing party's keyset is in speakerphone mode.
Stutter A tone heard when the handset is lifted indicating that there is a message waiting for you.
Tick Tone A tone indicating that you may continue dialing.
Voice Paging Tone A warbling tone when using the paging facility.
Whisper Page Tone A tone heard while engaged in a conversation, indicating that a third party wants to break
into the conversation with a whisper. The second conversing party does not hear the tone.
Appendix B - Tones B-2 User Guides

International Headquarters
Tadiran Telecom Ltd.
18 Hasivim Street P.O.Box 7607
Petach Tikva 49170 Israel
Tel. +972-3-9262000, Fax. +972-3-9262310
USA Headquarters
Tadiran Telecom, Inc.
4 Tri Harbor Court
Port Washington, NY 11050
Tel. +1-516-632-7200, Fax. +1-516-632-7210
Visit us at our website http://www.tadirantele.com

Email: [email protected]
T 2 0 7 S a n d T 2 0 8 S Te l e p h o n e
User Guide (Coral IPx and Coral FlexiCom)
1st Edition 2006

Tadiran Coral IPx T207 T208 SIP User Guide

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T207S and T208S

Creating a new world of IPportunities

© Copyright by TADIRAN TELECOM LTD., 2006-2007.

Protected by U.S. Patents 6,594,255; 6,598,098; 6,608,895; 6,615,404

Introduction .................................................... 1 Making Calls ............................................ 30

Table of Contents TOC-i T207S/208S User Guide

Table of Contents TOC-ii T207S/208S User Guide

Table of Contents TOC-iii T207S/208S User Guide

Introduction T207S/T208S User Guide

 Activation Code, see Activation Code on page 89.

 Cancellation Code, see Cancellation Code on page 109.

The following typographical conventions are used throughout this guide.

DIR Fixed function keys are displayed in narrow Bold text.

[Config] Text in a clear distict box indicate a soft key option.

Introduction T207S/T208S User Guide

Introduction T207S/T208S User Guide

Feature Name Default Code Feature Name Default Code

List of Feature Codes T207S/T208S User Guide

List of Feature Codes T207S/T208S User Guide

List of Feature Codes T207S/T208S User Guide

Phone Overview T207S/T208S User Guide

Dial pad TEM connector

Phone Overview T207S/T208S User Guide

TEM expansion module

Phone Overview T207S/T208S User Guide

Dial pad TEM connector

Phone Overview T207S/T208S User Guide

Phone Overview T207S/T208S User Guide

Hook Switch On-hook or off-hook for handset.

Phone Overview T207S/T208S User Guide

Phone Overview T207S/T208S User Guide

Reset Link/ LAN PC Power Power

Phone Overview T207S/T208S User Guide

Link/Activity Indicators Indicates whether there is LAN/Intranet and/or PC activity.

Headset Wire Port Connect the Headset to this RJ-9 port.

Phone Overview T207S/T208S User Guide

Phone Overview T207S/T208S User Guide

Step A Step B Step C

Step D Step E Step F

Phone Overview T207S/T208S User Guide

Phone Overview T207S/T208S User Guide

Operating the Phone T207S/T208S User Guide

Message icon DEC 05 MON 11:45

Operating the Phone T207S/T208S User Guide

Icon Name Description

Display During Calls

Operating the Phone T207S/T208S User Guide

4 ghi 5 jkl 6 mno

7pqrs 8tuv wxyz

* 0 # HEADSET MUTE SPKR

Table 2: Fixed Function Key Descriptions

Feature Feature Name Description

Message Used to answer Coral text messages.

Conference Used to create 3 way conference calls.

Operating the Phone T207S/T208S User Guide

Feature Feature Name Description

XFER Transfer Used for transferring calls.

HOLD Hold Used to hold calls when necessary.

Activation Code, see Activation Code on page 89.

Cancellation Code, see Cancellation Code on page 109.