THE BHOPAL SCHOOL OF SOCIAL SCIENCES

UNIT IV

Tools and Measures in Indian Context

ICT AND E-GOVERNANCE

• Electronic governance or e-governance implies government functioning with the

application of ICT (Information and Communications Technology).

• Council of Europe  use of electronic technologies in three areas of public action:

• Relations between public authorities and civil society

• Functioning of the public authorities at all stages of the democratic process

(electronic democracy)

• Provision of public services (electronic public services)

• Why  Increasingly complex governance + Increased citizens expectations

• Aim: improve the ability of the government to address the needs of society

• Includes

• publishing of policy and program-related information to transact with citizens

• provision of online services

• strategic planning and reaching the development goals of the government.

• A move towards SMART governance

• Simple: simplification of rules and regulations of the government and avoiding

complex processes  providing a user-friendly government.

• Moral: emergence of a new system in the administrative and political

machinery  improve efficiency of various government agencies.
*Edited & Compiled for Students by:
KALYANI JAIN
Assistant Professor
Political Science (Humanities)
The Bhopal School of Social Sciences
 THE BHOPAL SCHOOL OF SOCIAL SCIENCES
Class : Political Science Subject : Good Governance
Unit : Unit IV

• Accountable: develop effective information management systems and other

performance measurement mechanisms  ensure accountability of public
service functionaries.

• Responsive: Speed up processes by streamlining them  making the system

more responsive.

• Transparent: providing information in the public domain like websites or

various portals  making functions and processes of the government
transparent.

• E- Governance : Types of Interactions

• G2G: Government to Government

• G2C: Government to Citizens

• G2B: Government to Business

• G2E: Government to Employees

• E-Governance in India

• 1970s

• Origin: Focus on in-house government applications in the areas of defence,

economic monitoring, planning and deployment of ICT to manage data
intensive functions related to elections, census, tax administration etc.

• 1970

• Department of Electronics

• 1977

• National Informatics Centre (NIC) established launched the District

Information System program to computerize all district offices in the country

• 1987
 THE BHOPAL SCHOOL OF SOCIAL SCIENCES
Class : Political Science Subject : Good Governance
Unit : Unit IV

• NICNET: national satellite-based computer network.

• 1999

• Ministry of Information Technology at the Centre

• 2000

• The Information Technology Act enacted

• 2000

• First National Conference of States’ IT Ministers organized  Common

Action Plan to promote IT in India.

• 2006

• National e-Governance Plan (NeGP) launched  consists of 31 Mission Mode

Projects (MMPs) and 8 support components

e-Governance in India: NeGP

• Aim: to make all government services accessible to the common man in his locality,
through common service delivery outlets and ensure efficiency, transparency &
reliability of such services at affordable costs.

• Relies on countrywide infrastructure reaching down to the remotest of villages along

with a large-scale digitization of records

• 2015: NeGP 2.0 or ‘e-Kranti’ under the Digital India program to utilise emerging
technologies such as cloud, mobile platforms (like smartphones and tablets) and
geospatial information systems

DIGITAL INDIA INITIATIVE

• An an umbrella program to prepare India for a knowledge-based transformation

launched by the Meity. (2015)
 THE BHOPAL SCHOOL OF SOCIAL SCIENCES
Class : Political Science Subject : Good Governance
Unit : Unit IV

• Focus: on 'Minimum Government, Maximum Governance’.

• Vision:

• Digital infrastructure as utility to every citizen

• Governance and Services on Demand

• Digital Empowerment of Citizens

• Includes programs like --> Pro-Active Governance and Timely Implementation

(PRAGATI), MCA21, Passport Seva Kendra (PSK), online Income tax return, etc.

• MyGov: [G2C]  encourages citizens as well as people abroad to participate

in various activities
i.e. 'Do', 'Discuss',
'Poll', 'Talk',
‘Blog’...

• DigiLocker: a
platform to enable
citizens to securely
store and share
their documents with service providers who can directly access them
electronically.

• DARPAN: online tool to monitor and analyze the implementation of critical

and high priority projects of the State  real time data on Key Performance
Indicators (KPIs) of selected schemes/projects to the senior functionaries of
the State Government as well as district administration.

• PRAGATI (2015): Pro-Active Governance And Timely Implementation  a

robust system for bringing e-transparency and e-accountability with real-time
presence and exchange among the key stakeholders.
 THE BHOPAL SCHOOL OF SOCIAL SCIENCES
Class : Political Science Subject : Good Governance
Unit : Unit IV

• Mobile Seva: provides government services to the people through cell phones
and tablets.

• E-Kranti (2015): essential pillar of Digita l India Initiative (NeGP 2.0)

• Vision: “Transforming e-Governance for Transforming Governance”.

• 44 Mission Mode Projects under e-Kranti

• Example – SWAYAM: includes Massive Online Open Courses (MOOCs) for

leveraging e-Education platform facilitates hosting of all courses, taught in
classrooms from Class 9 till PG accessible by anyone, anywhere, any time.

• BENEFITS:

•
 THE BHOPAL SCHOOL OF SOCIAL SCIENCES
Class : Political Science Subject : Good Governance
Unit : Unit IV