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Cloud Pak for Watson AIOps Level 2 Quiz!

You are presenting to a client and speci cally talking about how to
put their applications on autopilot. What are the 3 main things you
tell them to focus on in order to enhance IT delivery?

Automated deployment, incident management, and

application optimization.

Proactive problem management, observability, and network

management.

Deep observability, resource optimization, and proactive

resolution.

Agile integration, site reliability, and DevOps.

A client has deployed Event Manager and would like to group

events based on event nodes and their proximity to each other.
Event Manager would utilize which of the following algorithms to
provide this event grouping?

Temporal-based correlation

Topology-based correlation

Event-based correlation

Scope-based correlation

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In a conversation with a client's operations team, a team member asks, “Which Cloud Pak
for Watson AIOps components is driven by Netcool Operations Insight and can reduce
tickets by grouping events by incident?” How should you respond to this statement?

The Metric Manager component is powered by Netcool

Operations Insight.

The Event Manager component is powered by Netcool

Operations Insight.

Infrastructure Automation can deploy Netcool Operations

Insight to manage events.

The AI Manager component is the only component that

handles grouping events and thus reduces ticket volume.

An operations team receives a text message indicating that an

application was not available from 09:00 to 09:45 CET. The
application was deployed on a cluster in the data center. This text
message is an example of a(n):

Event

Alert

Story

Firedrill

One operational challenge faced by CIOs and IT operations teams is

critical operations expertise. What statement best summarizes this
speci c challenge?
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Over 90% of full-time employees have 90% of critical

operations expertise.

50% of full-time employees have 50% of critical operations

expertise.

Critical operations expertise is not considered a problem in

most businesses.

90% of critical operations expertise is held by 10% of full-time

employees.

Cloud Pak for Watson AIOps is a strong competitor in the AIOps

space. What competitors are you most likely to encounter when
positioning Cloud Pak for Watson AIOps to help a client transform
their operational environment from a reactive to proactive
resolution?

Moogsoft, Splunk, Dynatrace, and ServiceNow

Vmware, Microsoft, Google, and AWS

BluePrism, UIPath, SAS, and Accenture

Cisco, Intel, Oracle, and HPE

A Cloud Pak for Watson AIOps license gives clients the flexibility to
install multiple components that deliver key functionality to their
business. This gives clients a way to start and grow their AIOps
eminence. What is the role of the Metric Manager?

It is module responsible for the long-term warehousing of the

performance metrics for reporting.
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It is one of the versions of the AI engine (Infrastructure

Automation is the other version of that module).

It is a module that provides log data anomaly detection across

different sources.

It is a module that provides performance metric anomaly

detection across different sources.

What Cloud Pak for Watson AIOps component is best described by

the following: Detects potential incidents then creates a story
about the incident and uses a ChatOps environment to notify,
update, and provide IT operations teams with near realtime
potential remedies.

Event Manager

Infrastructure Automation

AI Manager

Metric Manager

You're monitoring a Webex session's chat room while your team is

presenting a Cloud Pak for Watson AIOps demo. The client's CIO
walked in late to the meeting and posted this question: "Can you
briefly explain the value of IBM's Cloud Pak for Watson AIOps
platform?" How do you respond?

It proactively resolves incidents via data analysis across

environments, leveraging the ITOps toolchain to maximize
resolution ef ciency and resiliency. It provides a full view of IT
applications and environments to accelerate remediation.
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It provides full-stack visibility from applications to

infrastructure. It highlights the dependencies from applications
to infrastructure and monitors resource demands from
different application components and matches them with the
resource supply at each layer of the stack.

It delivers business impact through three capability pillars:

Automation, Context and Intelligent Action.

It merges structured and unstructured data to build full stack

event models.

A client would like to use arti cial intelligence (AI) to discover

resources such as virtual machines, clusters, hypervisors, etc, and
automate provisioning with shell scripts and Ansible playbooks.
What component(s) of Cloud Pak for Watson AIOps would you
discuss with the client?

AI Manager and Event Manager

Infrastructure Automation

Infrastructure Automation and Metric Manager

AI Manager

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You are quoting a deal with a client who plans to deploy the
following con guration: 10 VPC of AI Manager, 1000 client devices
for Event Manager, 100 managed devices for Metric Manager.
How many resource units (RU) are required to ful ll this con
guration?
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1150 RU

1000 RU

150 RU

1110 RU

Cloud Pak for Watson AIOps can ingest real-time structured and
unstructured data feeds. Which of the following is the complete set
of structured data that can be ingested?

Topology and Tickets

Events and Alerts

Logs, Tickets, and Alerts

Events, Alerts, Metrics, and Topology

13

A prospective Cloud Pak for Watson AIOps client indicates the dif
culty of integrating AI models into their company's architecture has
become a major obstacle. How should you respond to this
statement?

Yes, it is hard and IBM can recommend a competitor solution

instead.

Yes it is hard but IBM is focused on AI and has the

talent in our Expert Lab teams to assist you on the journey.

Yes, it is hard and it can take years to realize a 10% ROI on your
Cloud Pak for Watson AIOps deployment.
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Yes, it is hard and you will realize a 95% ROI within 14 days of
deploying Cloud Pak for Watson AIOps.

Cloud Pak for Watson AIOps can collect data from a client's ITOps
environment while alerting teams to problems, identifying root
causes, and recommending solutions for critical applications. What
are the components that are part of this proactive resolution
architecture?

Event Manager, Metric Manager, Infrastructure Automation,

and AI Manager.

Event Manager and Metric Manager Event

Manager, Metric Manager, and AI Manager.

Infrastructure Automation and Event Manager.

15

Which of the following client pro les should be avoided while

prospecting for potential Cloud Pak for Watson AIOps clients?

Client has a multi-cloud environment with a strong focus on

Kubernetes and containers.

Client manages over 1500 workloads and plans to move to a

cloud-native architecture.

Client has a cloud-native architecture with over 1000

workloads.

Client is focused only on cost management and manages less

than 500 workloads.
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A nancial institution suspected that the root cause of an application

service failure could be found in host logs. What Cloud Pak for
Watson AIOps component could be used to detect anomalies in the
logs and contextualize the issue by topology?

Infrastructure Automation could be used to deploy Metric

Manager.

Metric Manager could be used to baseline the metrics and

logs.

Event Manager could analyze the metrics of any related

events.

AI Manager could be used to baseline the metrics and logs.

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You are returning from a meeting at a client's headquarters.

You meet the CIO in front of the elevator, she asks: "I heard IBM is a
market leader in the AI space. Can you list the top three bene ts
Cloud Pak for Watson AIOps can provide our IT Operations?" What
three would you pick?

Automated DevOps, embedded security controls, and proactive

reporting.

Incident impact avoidance, reduction in headcount, and

automated risk scoring.

Quick problem identi cation, automated responses, and

anticipating problems.

Automated resourcing actions, better promotion decisions, and

faster service provisioning.
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When designing a client's storage considerations for an IBM Cloud

Pak for Watson AIOps environment, what viable option would you
suggest for this client?

MySQL

IBM Db2

Google

IBM Spectrum Fusion

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The operations team has been noti ed that a storage node in the
Berlin data center was severely damaged and is currently offline
due to a power surge. This is an urgent situation with signi cant
customer impact and requires immediate remediation. The client
has deployed AI Manager. How would the operations team be noti
ed of this situation?

Event emailed to operations lead.

Story sent via a ChatOps interface.

Alert shown in a ChatOps interface.

An event grouping was texted to the storage lead.

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A Site Reliability Engineer (SRE) at your client sends an email and

says they urgently need to know what types of data can be ingested
by Cloud Pak for Watson AIOps to help with predictive resolution.
What is the best response to this SRE?

Only text logs formatted as XML or JSON.

Any structure and unstructured data including images and

video streams.

Structured: like events, metrics, topology data, and

unstructured, like tickets or logs.

Any events and metrics that are compatible with Netcool

Operations Insights.

21

Cloud Pak for Watson AIOps is comprised of several functional

components. Each component has a speci c capability and together
they bring operational insights to the client. What module manages
the detection of log anomalies, performs triage, and correlates
data?

ChatOps

AI Manager

Event Manager

Metric Manager

During an initial conversation with a client, you learn they are

struggling to manage the health and performance of their IT
environment. They have used a competitor solution for basic event
management, but are not achieving the anticipated return on
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investment (ROI). What could you suggest as an entry point to

Cloud Pak for Watson AIOps?

Suggest identifying a use case around Infrastructure

Automation to manage their entire cloud infrastructure.

Suggest identifying a use case around Event Manager or Metric

Manager for managing events.

Suggest identifying a use case around AI Manager for

managing events.

Suggest identifying a use case around Event Manager to

manage new incidents and detect log anomalies.

23

In a conversation with a client's Chief Technical Of cer (CTO), they

indicate their current vendor has AIOps capabilities and they are
not ready for another AIOps vendor. How do you respond?

I. Any AI vendor can process a topology and generate

sophisticated AI models.

II. Your current AIOps vendor has the same capabilities as

IBM's Watson technology, so you are correct.

III. IBM has industry leading AI with Watson technology and

has trainable AI models optimized to your environment.

IV. Your current AIOps vendor can process structured and

unstructured data just as well as Cloud Pak for Watson
AIOps.
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In a discussion with the client's Chief Technical Of cer (CTO) about

potential uses cases for Cloud Pak for Watson AIOps, what
keywords should you listen for in order to help form your point of
view?

Automation, SRE, and runtimes

Event remediation, Incident response, Application

availability, and Compliance Cost savings and scalability

Security and scalability

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During a discussion with a client's IT operations manager, they asked

for a high-level explanation of how AI Manager is trained for anomaly
detection and prediction. How would you respond?

Initial training is done by feeding topologies and

deployment con gurations. The topologies are parsed. Each
topology is clustered based on the deployment con guration.
Using the clusters, templates are generated. The generated
templates make up the model.

Initial training is done by a runtime inference subsystem that

checks for any anomalies during a speci c timeframe.

Initial training is done by creating event topologies that are based on

template clusters. Using the template clusters, a model is generated.

Initial training is done by feeding log messages and the logs are
parsed. Each log message is clustered based on the type of the
log message. Using the clusters, templates are generated. The
generated templates make up the model.