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What is This?
Abstract: This article presents the case of a critically ill woman whose decisional capacity
was impaired by delirium. She indicated that she wanted to die, although it was not clear if
she wanted life support withdrawn or was passively wishing for death. Family members
were quite upset and attempted to terminate the evaluation. The patient slowly recovered
physically and returned to her cognitive baseline. The author discusses this case with a
focus on decisional capacity, delirium, and family and staff relationships.
AUTHOR’S NOTE: The patient’s name and identifying information were changed to protect her privacy. Correspon-
dence concerning this article should be addressed to Susan Labott, Department of Psychiatry (MC 913), University of Illi-
nois at Chicago, 912 S. Wood St., Chicago, Illinois 60612. E-mail: [email protected].
CLINICAL CASE STUDIES, Vol. 5 No. 3, June 2006 220-230
DOI: 10.1177/1534650104264923
© 2006 Sage Publications
220
2 CASE INTRODUCTION
3 PRESENTING COMPLAINT
Mrs. K was admitted to the intensive care unit for treatment of a pneumonia and
respiratory distress that required mechanical ventilation. She required the ventilator to
oxygenate adequately; unfortunately, individuals on mechanical ventilation are not can-
didates for lung transplant. Clearly, there were several reasons why it was important to
treat the infection and improve her breathing quickly. She was referred for a psychologi-
cal evaluation by the transplant team, as a matter of course, with a particular concern
about anxiety.
4 HISTORY
Mrs. K had no formal psychiatric history prior to her evaluation for the first trans-
plant several years ago. She had been evaluated by a health psychologist prior to and
every 6 to 9 months since transplantation. Initially, she experienced anxiety when there
were changes in her medical condition and when new medical procedures were neces-
sary but learned to manage the anxiety well using distraction and cognitive techniques.
She coped well generally and also had good family support. Following transplantation,
her adjustment was unremarkable from a psychological perspective.
When she was diagnosed with chronic rejection, Mrs. K experienced some depres-
sive symptoms including depressed mood and feelings of guilt. She also described poor
energy, sleep, and appetite—symptoms of both depression and chronic lung disease.
She was not feeling hopeless or helpless and had no suicidal ideation. The patient was
offered an antidepressant but was not interested in taking psychotropic medication. She
continued to cope fairly well managing these symptoms on her own until her admission.
At each assessment prior to admission, Mrs. K evidenced no signs of delirium. She
consistently demonstrated clear cognition on a brief mental-status exam. She denied
hallucinations and evidenced no agitation, confusion, or somnolence.
5 ASSESSMENT
At the initial visit for this admission, the patient was on the ventilator, responsive,
and communicating with expressions and by nodding her head. She was oriented to per-
son and place only. She was somnolent and reported frightening hallucinations but was
not paranoid. She was confused at times, tearful, and reported feeling scared and like giv-
ing up. She could not describe any details of her medical situation. Her presentation was
clearly different from her previous level of functioning. She was unable to be inter-
viewed for long, so after this brief assessment I reminded her of the distraction and cogni-
tive anxiety management techniques she had used in the past and assured her that her
physicians were working to address the problems that were causing her changes in
cognition.
The next day, the patient’s daughter and husband were present for most of the visit.
Mrs. K remained intubated (on the ventilator). She again reported frightening halluci-
nations but was able to communicate some understanding of her medical situation. She
also indicated she had something important to say but was unable to do so with nods and
facial expressions. She tried to write her thoughts down on a pad of paper but was unable
to write them down well enough so that I could decipher them. Mrs. K was frustrated
with the process but remained quite determined to communicate her thoughts. After
several such attempts, I asked if she would be able to spell out keywords if given a list of
the letters of the alphabet, and she indicated that this would work. I wrote the letters of
the alphabet on a 4-in. × 6-in. pad, and she began to try to spell words by pointing at let-
ters. This process was quite taxing for her because she was not yet functioning well
cognitively. The harder she worked at it, the more upset her daughter became (her hus-
band had left the room early on). The daughter began to interfere by attempting to take
the pad of paper away, telling the patient she should rest, and telling her to stop working
so hard. Mrs. K, however, repeatedly communicated that she wanted to continue, using
facial expressions and holding tightly onto the pad of paper. The patient’s daughter was
not responsive to my suggestions that she allow her mother to continue for a few minutes.
After 10 to 15 min of this interaction, the patient’s daughter left the room. Without her
daughter’s interference, Mrs. K was able to spell enough words (“want” and “die”) to
communicate that she wanted to die. Immediately after she had spelled these words her
nurse appeared, quite watchful, because the patient’s daughter had told her to come in
and stop the evaluation. I explained that we were almost done for today and told the
patient my understanding of what she communicated was simply that she wanted to die.
She nodded that this was accurate. I told her I would be back each day and that we would
be talking about this more because it was important that I understand exactly what she
meant. She agreed and appeared calmer for having communicated her message.
Outside the room, I spoke with the patient’s daughter and husband. While empa-
thizing with their distress, I explained that if a patient on a ventilator is determined to
express some thoughts or feelings, I feel it is important to help them do that as long as it
does not interfere with their medical treatment. (Although I did not explain this to the
family at the time, my experience has been that patients near death frequently have
important, unfinished issues that they feel the need to address.) I empathized with the
difficulty Mrs. K’s family members might have hearing what she had to say but was firm
in asserting that my primary focus was on what was best for her. They were not happy but
seemed accepting of this.
I also followed up with the attending transplant physician and nurse coordinator,
explaining my impressions of the patient’s psychological state. I reported that the patient
had said she wanted to die, but that I did not fully understand what she meant by that and
would continue to work with her. I also indicated that although she was coherent and
able to communicate some, she remained delirious. I also described the reactions of the
family. In the medical record, I noted the patient’s current cognitive and affective state,
that she was working hard to communicate important matters, and that the family was
upset by this. I did not document the details of the patient’s communication because I
did not know how to interpret what she had said and did not want others to misinterpret
her wish to die.
6 CASE CONCEPTUALIZATION
7 COURSE OF TREATMENT
On the following day, the patient was more clear cognitively, although not yet back
to her baseline. No family members were present. She was ready to begin spelling words
to communicate her thoughts as soon as I entered the room and did so faster and with
greater ease. She again clearly communicated that she wanted to die. I explained my
understanding that the medical plan was to wean her off of the ventilator as soon as possi-
ble and to get her back to the quality of life she had prior to admission. The patient indi-
cated repeatedly that she did not want to return to the life she was living prior to this
admission.
We also discussed the patient’s immediate family. She was quite aware that her chil-
dren would not accept her views about wanting to die and indicated that she had not
explicitly discussed her feelings with them. By pointing repeatedly to her chest, she indi-
cated her opinion that this was her decision and not theirs. I explained the concept of
medical futility and suggested to her that she was not at a place where withdrawal of treat-
ment was an appropriate consideration.
We discussed her happiness when with her grandchildren and how much she
missed them while in the hospital, which seemed to be in complete contrast to her wish
to die. I explained that the logic of her wish to die was not clear to me and again reiterated
that we would discuss this repeatedly until I was sure exactly what she was thinking. Mrs.
K also requested a visit with a priest, so one was requested for her.
The patient’s son called within a few minutes after this visit. He was adamant that I
not see the patient again but was unwilling to discuss the issue with me further on the
telephone or in person. Instead, he said he would be talking with his mother’s physician
later in the day. At that time, he planned to demand that psychological intervention be
stopped because he felt it was not in his mother’s best interests to continue it. He did
speak with the attending physician later that day and expressed strong concern that the
psychological treatment was harmful to his mother. He was told by the pulmonologist
(who was the attending physician) that psychological follow-up is an important part of
the patient’s care and would continue.
Finally, on the 4th day, the patient was able to “answer” some of my earlier ques-
tions. She was oriented to person, place, and time; the hallucinations had stopped, and
she was faster and more accurate at spelling words to communicate her thoughts. She
indicated that she had a secret that explained her unwillingness to return to her previous
life. That secret was that her husband was an alcoholic and had been for more than 10
years. Although this had interfered with their relationship for a long time, recently she
had needed his help to go to the hospital and was unable to arouse him (after heavy
drinking) to take her. At one point during this discussion, I indicated that there were
other ways to manage this situation besides dying; Mrs. K smiled, knowing I would say
something exactly like that. This was another indication that she was becoming more
herself because this is how I would expect her to behave, based on interactions prior to
this admission.
We were able to discuss what action she wanted from the medical staff in response
to her wish to die. Mrs. K reported that she did not want the staff to take any action on
these issues, and she did not want life support withdrawn. She communicated simply
that she had wanted to get her feelings out.
Over the next 2 weeks, as her medical situation improved, the patient’s cognition
returned to baseline, the confusion stopped, and her attention normalized. She experi-
enced some anxiety regarding new medical problems that developed and was able to uti-
lize anxiety management techniques (e.g., imagery, distraction, cognitive strategies) to
cope with this. She was extubated (removed from the ventilator) and could then con-
verse normally about her concerns.
We spent a great deal of time discussing ways for her to cope with her home situa-
tion in general and also developed plans for her safety when she returned home. The
patient generated some new ideas about ways to convince her husband to take better
care of himself using her recovery as the impetus for a new beginning for both of them.
She also asked her children to help with her care so that she was less dependent on her
husband.
We also discussed Mrs. K’s thoughts about dying. She recalled the earlier discus-
sions and stated that she did want to die when she spelled out the words. She was fairly
nonchalant about the issue now, simply indicating that she no longer felt that way and
that she was eager to return home with her family. She seemed unconcerned about the
potential consequences if the medical staff had mistakenly understood her to be asking
for the withdrawal of life support.
8 COMPLICATING FACTORS
tion of her situation and cognitive state at the moment and not indicative of any stable
desires. Their overall conceptualization of the issues and the patient’s status was quite
accurate and based solely on their knowledge of her as a person without regard to the cur-
rent data that she was providing. On the other hand, their intervention was to actively try
to keep her from expressing ideas that were very important for her to express at the time.
In retrospect, the family may not have understood the purpose and goals of the psy-
chological treatment even though they were familiar with the staff and knew the patient
had been seen in the past for evaluation and monitoring of her progress. Because there
had been no significant psychological problems in the past, they were only minimally
aware of the psychological evaluations and intervention. Therefore, family members
had no relationship with and little confidence in the psychologist. They may have
thought that if the patient expressed a wish to die someone on staff would simply “pull
the plug.” If they had concerns like this, it is not surprising that they were determined to
protect their mother from our actions. If the patient had, in fact, been requesting the
withdrawal of medical treatment (and had she been competent to do so), the family
would have likely been quite vocal against the withdrawal of treatment. The medical
staff, with no hard data such as the patient’s advance directives, would likely have sup-
ported the family’s stance and overridden the patient’s wishes. Fortunately for Mrs. K.
this did not become an issue.
9 FOLLOW-UP
As the patient lives several hours from our hospital, she was encouraged to seek psy-
chological treatment near her home to provide her with support and help coping with
her family situation. She felt her primary care physician would be able to provide her
with an appropriate referral for ongoing psychological treatment. She noted that she had
considered and rejected the idea of therapy in the past because she did not think anyone
could help. Although she now understood that no one could fix the situation for her, she
felt that it was beneficial for her to discuss her feelings and her options with an unin-
volved person. Mrs. K will return to our medical center for follow-up with the transplant
physicians every few months, and we will continue to monitor her progress on
psychological issues.
10 TREATMENT IMPLICATIONS
This case has several implications for assessment. First, it is critical to assess the
patient’s status on cognitive and psychological variables as well as her thinking about the
medical issues. In this case, the patient said she wanted to die during a time that she was
delirious. As the delirium cleared, her cognition and personality returned to baseline
and she no longer wanted to die. We knew this patient prior to this admission, so we knew
that wanting to die was uncharacteristic of her. This information helped us to gauge her
cognitive and emotional state. It is also helpful if the psychologist or transplant team
knows the patient’s values and wishes about withdrawing life support because this can
provide direction about what to do in an acute medical situation. The family can gener-
ally be helpful here, too, because they have frequently had discussions with patients
about their wishes. Too frequently, however, patients have not discussed issues in suffi-
cient detail to be of use in a specific situation like this one and do not understand the
potential implications of living wills when they make them (Upadya, Muralidharan,
Thorevska, Amoateng-Adjepong, & Manthous, 2002).
An additional assessment issue involves creativity in finding ways to allow venti-
lated patients to communicate. Many people are ventilated for only brief periods and
can communicate with nods for the duration of this time. If the time on the ventilator
becomes long, or if an individual feels pressure to communicate about important issues
(as in this case), encouraging them to communicate in other ways is very helpful. Having
Mrs. K attempt to spell words by pointing to letters was extremely helpful in understand-
ing what she wanted to communicate. It also provided data on her cognitive status
because she was more competent at the task as time progressed. However, it is also a
method that can easily be misunderstood because the tendency is to help a sick patient
by guessing at the word prior to them finishing it.
The “management” of the family in this case was problematic and could have sig-
nificantly interfered with the treatment of the patient. Mrs. K’s family is a good example
of a family that is so certain they know what is best for the patient that they actively work
to override the patient’s wishes if they do not agree with them. In situations involving the
withdrawal of life support, it is often difficult to get the family to separate their own issues
of grief and loss from the patient’s wishes to end a life with poor quality and no likelihood
of improvement.
Family members are understandably distressed at the possibility of losing their
loved one and frequently confused about the medical issues. Spending more time with
them to address their concerns and to provide more information on the health issues
may alleviate some of their concerns, and family conferences are frequently helpful for
this purpose (Curtis et al., 2001). A meeting of this sort can also strengthen the alliance
with the treatment team. In this particular case, better communication and a stronger
relationship with Mrs. K’s family might have circumvented some of the conflict that
occurred.
Dealing with critically ill patients and their families requires knowledge in areas
such as assessment, reactions to acute illness, decisional capacity, family dynamics, and
end-of-life issues. These evaluations are never simple. When faced with a situation like
this, the initial reaction of the psychologist may be that this is very important (and it is)
and that it is emergent (and it may not be). Clearly, if someone is rational and competent
to decide to terminate medical treatment, this is important and should be handled with-
out major delays. However, a degree of hesitation is also in order. Mrs. K clearly stated a
wish to die, and our conclusion from the initial visits could have been that life support
should be withdrawn. This could have occurred if she had been able to demonstrate an
understanding of her current medical situation and of the treatment options and poten-
tial consequences of each. We would have come to the wrong conclusion with the result
being a terrible mistake. Fortunately, we did not act quickly because we did not under-
stand exactly what she wanted from us, if anything. Had we acted more quickly and with
a less thorough evaluation, the outcome could have been quite different.
The relationship between the psychologist and the medical team is also extremely
important when difficult medical and ethical decisions are being made. In this case, the
relationship was solid. The attending transplant physician did not question the judgment
of the psychologist in spite of strong complaints from the patient’s son. In other scenar-
ios, the physician could have either interfered with or discontinued the psychological
evaluation and treatment. Although professional relationships generally develop gradu-
ally over time, a psychologist can facilitate the process by remaining in close communi-
cation with the medical team. In this way, physicians will develop a better understanding
of the psychological issues as well as comfort with and confidence in the individual
doing the psychological work for the transplant team.
At first glance, it appears that Mrs. K simply changed her mind about her wishes to
die and to have life support withdrawn. I do believe she accurately reported her wish to
die at the time. However, it is likely that this seemed a good option to her only because
she was delirious. Mrs. K was not thinking clearly, was likely not remembering positive
medical reports that she was being given, and was overwhelmed with her life situation.
As her delirium cleared, she was again able to cope with her medical and social situation
and dying was no longer the best option.
REFERENCES
American Psychiatric Association. (1994). Diagnostic and statistical manual of mental disorders (4th ed.).
Washington, DC: Author.
American Thoracic Society. (1991). Withholding and withdrawing life-sustaining therapy. Annals of Inter-
nal Medicine, 115(6), 478-485.
Curtis, J. R., Patrick, D. L., Shannon, S. E., Treece, P. D., Engelberg, R. A., & Rubenfeld, G. D. (2001). The
family conference as a focus to improve communication about end-of-life care in the intensive care unit.
Critical Care Medicine, 29(Suppl. 2), N26-33.
Jacobson, S. A. (1997). Delirium in the elderly. The Psychiatric Clinics of North America, 20(1), 91-109.
Novick, R. J., Stitt, L. W., Al-Kattan, K., Klepetko, W., Schafers, H., Duchatelle, J., et al. (1998). Pulmonary
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Susan Labott is an associate professor of clinical psychology in psychiatry and associate director of the psy-
chology internship training program at the University of Illinois in Chicago. She holds diplomate status in
clinical health psychology and works predominantly with pulmonary and oncology patients.