HRM648 Case Study Group Assignment

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INTERVIEW QUESTIONS FOR COMPANY (ASSIGNMENT 3)

INTRODUCTION
1. Can you tell us about your organization?


2. How does your company's organizational structure support its overall goals and operations?

3. What is the mission and vision of the company?

4. What are the strengths and weaknesses of this company?

5. How many staff are there in this company?

6. What are the challenges your company had experienced in managing compensation?

7. How many staff of Human Resource departments are there in this company, and any specific unit in Human Resource?

COMPENSATION COMPONENT
1. What compensation component does the company offer to the employee, such as financial or non-financial compensation?


2. Is any relational return such as recognition & status, employment, challenging work, or learning opportunities provided?

3. What is the company’s perspective on compensation in achieving company goals?

PAY LEVEL
1. What is the pay level available in this company?


2. What is the criteria did the company use to determine pay level?

3. What is the example of the pay level that the company uses?

4. How do you ensure the pay level keeps your employees motivated?

5. Is there a transparent salary structure and can employees access information about pay levels within the company?

6. How does the company ensure pay equity and fairness among employees in similar roles?

PAY MIX -REWARDS

1. What is the pay mix offered to employees such as bonus, annual increment, sales incentive, or commission?

2. How much bonus and increment are being given to employees annually?

3. How frequently are bonuses given to employees?

4. Are bonuses given according to job level or job position in the organization?

5. How similar are the company’s reward to other companies?

6. How frequently are employee performance and contributions evaluated for the purpose of rewards and recognition?

7. Can you share examples of specific ways the company pay/ offer rewards according or team achievements?

PAY MIX -EMPLOYEE BENEFITS
PAY STRUCTURE
1. How does the payment structure reflect the performance and productivity of the employees?


2. What is the typical salary range and increment policy for employees who are promoted within a year of joining the company?

3. How often are salary reviews conducted, and what factors are taken into account during these reviews?

4. Are there any different pay level or salary bands for various levels of experience within the same job role?

5. What should be done if pay isn’t equitable to the market?

6. How do you handle disputes between employees about compensation?

7. If an employee was unhappy with their compensation, how would you resolve the issue?

8. Can you share examples about pay structure? (In general)

SOFTWARE/ APPLICATION USED

1. What software does your company use to manage compensation & benefits?

2. What function / features available for this package or software?

3. Cost of using software?

4. What are the advantages and disadvantages of using the software?

1. General HR Management Policies:


 Can you provide an overview of the organization's general human resource management policies and procedures?

 How does the company ensure compliance with relevant employment laws and regulations?

2. Performance Appraisal System:


 What is the structure and format of your performance appraisal system?

 How are performance goals and expectations communicated to employees?

 What criteria and metrics are used to assess employee performance?

 Is there a standardized rating system, and if so, how is it applied?

3. Frequency and Timing:


 How often are performance appraisals conducted within the organization?

 Is there a specific time frame for performance evaluations, or are they conducted on a rolling basis?

4. Feedback and Communication:


 How is feedback delivered to employees during performance appraisals?

 Is there a mechanism for employees to provide feedback or discuss their performance evaluation results?

5. Training and Development Opportunities:


 How does the organization use performance appraisals to identify training and development needs?

 Are there specific programs or initiatives in place to support employee development based on performance assessments?

6. Fairness and Objectivity


 What steps are taken to ensure fairness and objectivity in the performance appraisal process?
 How does the organization address potential biases in performance evaluations?

7. Consequences and Recognition:


 Are there consequences for underperformance, and if so, what are they?

 How does the organization recognize and reward high-performing employees?

8. Continuous Improvement:
 Does the organization regularly review and update its performance appraisal system?
 How does feedback from employees and managers contribute to the improvement of the performance appraisal process?

9. Employee Involvement:
 To what extent are employees involved in the goal setting and performance evaluation process?

 Is there an opportunity for employees to self-assess their performance before formal evaluations?

11. Performance ratings


 Can you explain the process of assigning performance ratings within your organization?

 How does the organization ensure consistency and fairness in performance ratings across different teams or departments?

12. HR Guidelines
 Can you outline the key rules and regulations that guide your HR practices, particularly in the context of performance management?

 What are the procedures/guidelines uses in ensuring an effective performance management system/program?

 Can you share insights into the tools or technologies you use to streamline and enhance your performance management system?

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