HOBART CHINA

SERVICE MANUAL EFFICIENT - RELIABLE - INNOVATIVE

F500 UNDERCOUNTER DISHWASHER/

GLASS DISHWASHER

This document is produced for internal use only.

The detailed settings and servicing must be carried out by
service technicians qualified by HOBART. Start series No.: 2118070001
Reproduction of this document is prohibited without the written DSN:FE-18-01
permission of Hobart Hobart Food Equipment Co. Ltd. Version: V2.0 2018.04
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CONTENTS

1. MACHINE DIMENSIONS .................................................................... 3

2. INSTALLATION .......................................................................... 4
2.1 ELECTRICAL CONNECTION ............................................................................... 4
2.2 WATER CONNECTION .................................................................................... 4
2.3 DRAIN CONNECTION .................................................................................... 4
3. TECHNICAL PARAMETER ................................................................... 4
4. OPERATION ............................................................................. 5
4.1 SWITCH ON AND START THE MACHINE ..................................................................... 5
4.2 FILLING AND HEATING ................................................................................. 5
4.3 WASHING,DRIPPING AND RINSING ........................................................................ 5
4.4 STANDBY ............................................................................................. 5
4.5 SWITCH OFF AND DRAIN ................................................................................ 5
5. REMOVAL AND REPLACEMENT OF PARTS ...................................................... 6
5.1 TOP COVER AND PROTECT COVER ......................................................................... 6
5.2 DISPLAY MOUDEL ...................................................................................... 6
5.3 WASH ARM AND RINSE ARM .............................................................................. 6
5.4 MACHINE DOOR ........................................................................................ 7
5.5 MAGNET SWITCH ....................................................................................... 7
5.6 TANK HEATER ......................................................................................... 8
5.7 BOOSTER HEATER ...................................................................................... 8
5.8 WASH PUMP ........................................................................................... 9
5.9 RINSE PUMP .......................................................................................... 9
5.10 REPLACEMENT OF INLET VALVE ......................................................................... 10
5.11 TEMPERATURE PROBE .................................................................................. 10
5.12 PRESSURE SWITCH .................................................................................... 10
5.13 DRAIN PUMP ......................................................................................... 11
5.14 CONTROL BOARD ...................................................................................... 12
5.15 CONTACTOR .......................................................................................... 12
6. CONTROLS ............................................................................. 13
7. SCHEMATIC DIAGRAM .................................................................... 13
7.1 F500 PARTS ......................................................................................... 13
7.2 SCHEMATIC FOR HOBART F500 - WITHOUT DRAIN PUMP (WITH PRESSURE-LESS BOOSTER) ........................ 14
7.3 SCHEMATIC FOR HOBART F500 - WITH DRAIN PUMP (WITH PRESSURE-LESS BOOSTER) ........................... 14
8. ELECTRONIC CONTROL ................................................................... 14
8.1 PARAMETER SETTING .................................................................................. 15
8.2 PROGRAM NUMBER SETTING ............................................................................. 15
8.3 CONTROL BOARD STATE ................................................................................ 16
9 TROUBLESHOOTING ...................................................................... 16
9.1 CAN BE IDENTIFIED TROUBLESHOOTINGS .............................................................. 16
9.2 OTHER TROUBLESHOOTINGS ............................................................................. 17

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1. Machine Dimensions

Dimensions (mm) F500

Height 796

Depth 575

Width 600

Rack size 500x500

999
575 600

317
796

355

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2. Installation
2.1 Electrical Connection

Must be carried out by an authorized technician according to the local and national codes. A cut-off
device shall be provided to connect the supply cord (main switch). The leakage current action is not
greater than 30 mA, Detailed see machine nameplate.
The electrical supply shall comply with the name-plate data.
Line fuses and cable cross section shall comply with the requirements
The supply cord must be connected via a cut-off device (isolating switch or accessible plug device).
According to EN 60 335 the appliance must be connected to an equipotential conductor.
The connecting screw ( ) is located beside the cable inlet.

2.2 Water Connection

The machines must be operated with potable water.
For water with an extremely high mineral content an external demineralization is strongly
recommended.
Ideal conductivity value for washware made of stainless steel 80 μS/cm, for glasses 100 µS/cm and for dishes
200 to 400 μS/cm.
The machine should be connected to soft and if possible warm water (up to 4 °dh = 0.5 mmol/l, max. 60°C).
Line flow pressure:50-600kPa.

Important: The line flow pressure must not be less than 50kPa.
If the line flow pressure is above 600kPa, provide pressure reducer at source(need to be purchased seperately).
Connect the union nut "A" (3/4") of the water supply hose to the site shut off valve.
Do not kink or cut the supply hose. Eventually needed extension has to be provided with a suitable pressure
hose.

2.3 Drain Connection

Ensure gravity drain.
The height between floor and lower edge of the hose should be higher than 60 mm.
Otherwise it could be that water remains in tank and hose. Do not kink drain hose.
If a grease trap is required by code, it should have a minimum flow capacity of 95.5 liters per
minute.
60 mm

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3. Technical parameter
Basic parameter

Voltage(V)
Power Current Inlet Water temp
Frenquency(Hz)/ Flow rate(L/H)
(kW) (A) pressure(kPa) (℃)
Phase

380/60/3 8.1 14.5 50-600 10-60 120

220/60/1 3.1 14.5 50-600 10-60 120

Working cycle parameter

working cycle(S) wash(S) pause(S) rinse(S)
90 77 4 9

4. Operation

4.1 switch on and start the machine

Turn on the power, close the door ,push the button to turn on the machine.

4.2 filling and heating

After turn on the machine , if the door is closed and the tank is not full, the tank will be filliing, and the green
LED in the operation panel will be flashing in 1 second cycle. If the booster is not full, the filling valve will be
turn on .When the booster is full and the water temperature reaches 85 centigrade .the rinse pump will be work
and rinse for 10 second to tank. The booster will not be filled when rinsing. After rinse 10 second , the filling
valve will be turn on. When the booster is full and the water temperature reaches 85 centigrade, the rinse pump
will be work and rinse for 10 second to tank. This will be repeat until the tank is full. When the tank is full ,the
green LED on the operation panel will stop flashing and lighting constantly.
When the tank water level reaches the enable heating level, and the termperature is lower than seting value, the
tank heater will be start working.

4.3 washing,dripping and rinsing

When the tank is full, push the start putton or close the door to start washing , the green LED in the operation
panel will be falshing in 2 seconds cycle. When the washing period ends, if the booster temperature reaches
80 centigrade , the machine will enter dripping time period, if the booster temperature is not reached 80
centigrade , the washing period will be extended until the booster reaches 80 centigrade. When the dripping
time finshed, the rinsing period will start. The fill valve will not work during rinsing.When the rinsing period
finished, the washing cycle ended. And the green LED on the operation panel will stop flashing and lighting
constantly.
NOTE:If the door is opened at any time during the washing cycle, the machine will stop working immediately,
and when the door is closed ,a new cycle will be started.

4.4 standby
If there is no operation in 30 seconds, the tank and booster standby temperature will be enabled.When a new
washing cycle is started, the standby temperature will be disabled.

4.5 switch off and drain

Machine without drain pump
Push the power switch , and the machine is turn off. Open the door, pull off the drain pipe and drain , then
clean the machine according to operation instruction

Machine with drain pump

Colse the door, push the button until the power indicator flasing codes "dr--" be shown in the upper display,
the drain cycle starts. When the power indicator off, codes "dr--" disappear, the drain cycle ends.Open the door,
then clean the machine according to operation instruction

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5. Removal and replacement of parts

WARNING: This machine may have more than one source of power. disconnect all power sources. place a tag
on the circuit box(es) indicating the circuit is being serviced.

5.1 Top cover and protect cover

1. Disassembly of top cover protect cover
–– The machine includes 1 top cover, 1 front cover, 1 backside cover.
–– Disablemble screw of all protect cover.
–– Disablemble top cover, front cover, backside cover.
NOTE: Take care in front panel removing, there are wires connect with electrical box.

2. Assembly of top cover and protect cover

–– Put the top cover on the top of the machine.
–– Put the backside cover into the top cover.
–– Align mounting holes and screw on nuts by hand.
–– Hang the front cover on the front of machine bottom.（主图需要更新）
–– Align front panel mounting holes, screw on nuts and tighten by tools.
NOTE: Tidy up wires before installing front panel, make sure no any wires are pressed.

5.2 Display moudel

–– Disassemble the top cover.
–– Pull data cable that connected to the display panel out of the top control box.
–– Disassemble mounted screw of display panel and remove display panel.
–– Relpace display panel and remount it.

5.3 Wash arm and rinse arm

–– Open the machine door before disassemble wash arm/rinse arm.
–– Unscrew wash arm/rinse arm nut.
–– Pull wash arm out of tee joint.
–– Take out wash arm and rinse arm.
–– Reverse process to assemble wash arm and rinse arm.

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5.4 Machine door

1.Disassembly
–– Disassemble M4-20 hexagon socket head bolt 4 pcs.
–– Tilt the machine door left or right and take out it.

2.Hinge shaft bracket

–– Disassemble machine door.
–– Disassemble hinge shaft bracket 2 pcs.
–– Disassemble M5-20 bolt 4 pcs.
–– Replace hinge shaft bracket, remount it.

5.5 Magnet switch

–– The magnet is at top left corner of door.
–– The magnet switch is at the top left of the chamber wash.
–– Adjust and replace magnet switch after remove the top cover.

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5.6 Tank heater

–– Switch off the power and turn off the tap, drain the tank.
–– Remove the front cover.
–– Note the wiring location when remove the wiring harness.
–– Remove nuts from the heater flange
–– Pull heater out of tank.
NOTE: Replace the seal gasket when replace the tank heater.
–– Remount process is reverses.
–– Filling tank check for leaks.

5.7 Booster heater

1.Disassembly
–– Shut off the water and the power.
–– Remove front cover.
–– Remove drain nut on the bottom of tank, drain booster.
–– Note the wiring location when remove the wiring harness.
–– Disassemble heater fixed screws.
–– Pull heater out of booster.
2.Assembly
–– Install the gasket between heater fglange and booster.
–– Put the heater into booster, ensure that high transfer capability side on top.
–– Assemble flat washers, spring washers and nuts
–– Assemble drain stoper of booster.
–– Connect wires of booster.
–– Switch on the power and turn on the tap, check for leaks of heater all around.
–– Run machine and check wroking status.
–– Assemble front cover.

Heater parameters
Power(kW) current(A)
Tank heater 2 9.1(3853/3863)
11.4(3853/3863)
Booster heater 7.5
11.4(2251)

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5.8 Wash pump

1.Disassembly and assembly
–– Drain the tank.
–– Switch off the power and turn off the tap.
–– Remove front cover and lower control box.
–– Disassemble motor wire from right side(note wiring location).
–– Disassemble blots from wash pump bracket.
–– Unscrew hose clamp on wash pump outlet hose.
–– Unscrew hose clamp on wash pump inlet hose.
–– Reverse process to assemble them.
NOTE: After reinstall the wash pump,note wiring connection point. The pump could be damaged if
wrong wiring connection.

2.Wash pump/motor adjustment

–– Remove front cover
–– Switch on the power and measure the input voltage, and check it accord to the voltage named on machine
date plate.
–– Push the power button and measure current of the wash pump/motor.
NOTE:The pump power is 0.38kW, current is 2.5A. In nomal operation, the value is lower than
rated.
–– If motor current exceeds the value, inspect pump for blockage causing a locked-rotor condition. If blockage is
not present, replace motor.

5.9 Rinse pump

1.Disassembly and assembly
NOTE:The rinse pump should be removed from the machine as an assembly even if only servicing
the pump motor.
–– Switch off the power, turn off the tap.
–– Remove front cover.
–– Drain the booster.
–– Disassemble motor wire and copacitor.
–– Unscrew inlet hose and outlet hose clamp.
–– Unscrew screw on the bottom cover, disassemble rinse pump.
–– Reassemble in reverse process.
–– Check for leaks, ensure the machine work properly.

2.Rinse pump/ motor adjustment

–– Remove front cover.
–– Remove lower control box.
–– Switch on the power and measure the input voltage, and check it accord to the voltage named on machine
date plate.
–– Push the power button and measure current of the rinse pump/motor.

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NOTE:The pump power is 0.14kW, current is 0.6A. In nomal operation, the value is lower than
rated.
–– If motor current exceeds the value, inspect pump for blockage causing a locked-rotor condition. If blockage is
not present, replace motor.
5.10 Replacement of inlet valve
–– Switch off the power and turn off the tap, remove backside cover.
–– Disassemble control wire on the valve.
–– Remove inlet hose that connect with valve.
–– Remove inlet hose that connect with booster.
–– Remvoe valve from bracket.
–– Unplug the strainer from valve if need clean it(use nipper pliers)
–– Reassemble in reverse process.
–– Switch on the power and turn on the tap, check the valve working status.

5.11 Temperature probe

–– There are two trmperature probes in the machine: tank temp probe and booster temp probe
–– They are installed in the front side of tank and booster
–– Disconnect the control wiring of probe
–– Remove the probe
–– NOTE: When install the booster temp probe to the booster, re-paint heat conducting glue.

5.12 Pressure switch

1.Replacement of booster pressure switch
–– Switch off the power and turn off the tap, remove the front cover.
–– Drain the booster.
–– Remove the top cover.
–– Unplug pressure switch control wires, notes connector wires position.
–– Remove hose clamp on the pressure hose, unplug pressure hose.
–– Remove screw, remove bracket and pressure switch.
–– Reassemble in reverse process.
NOTE: Make sure the booster is empty when install the pressure hose. And change a new clamp of
pressure hose.

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2.Replacement of tank pressure switch

–– Switch off the power and turn off the tap, remove the top cover.
–– Remove the backside cover.
–– Drain the tank.
–– Unplug pressure switch control wires, note connector wires position.
–– Remove hose clamp on the pressure hose, unplug pressure hose.
–– Remove screw, remove bracket and pressure switch.
–– Don't rotate air chamber when remove bolt, and then take it out.
–– Reassemble in reverse process.
–– Check the machine ensure it work properly.
NOTE: Keep the air chamber vertical when install it, and make sure it's opening downward.

5.13 Drain pump(with drain pump type)

1.Disassembly and assembly
NOTE:The drain pump should be removed from the machine as an assembly even if only servicing
the pump motor.
–– Switch off the power, turn off the tap.
–– Remove back cover.
–– Drain the tank.
–– Disassemble motor wire and copacitor.
–– Unscrew inlet hose and outlet hose clamp.
–– Unscrew screw on the side cover, disassemble drain pump.
–– Reassemble in reverse process.
–– Check for leaks, ensure the machine work properly.

2.Drain pump/ motor adjustment

–– Remove front cover.
–– Switch on the power and measure the input voltage, and check it accord to the voltage named on machine
date plate.
–– Push the power button and measure current of the drain pump/motor.
NOTE:The pump power is 0.08kW, current is 0.4A. In nomal operation, the value is lower than
rated.
–– If motor current exceeds the value, inspect pump for blockage causing a locked-rotor condition. If blockage is
not present, replace motor.

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5.14 Control board

NOTE:The control board is subject to damage by electrostatic discharge during field repairs. A field
service grounding kit is available to prevent damage. The field service grounding kit must be used
anytime the control board is handled.
–– Switch off the power and turn off the tap, remove the top cover.
–– Pull control wire out of PCB, note connector wires position.
–– Unscrew PCB fixed nuts.
–– Remove PCB.
–– Reassemble in reverse process.
–– Check the machine ensure it work properly.
–– Reassemble the top cover.

5.15 Contactor
–– Switch off the power.
–– Remove the front cover.
–– Disassemble wires connect with contactor, note connector wires position.
–– Take contactor out of lower control box.
–– Reassemble in reverse process.tighten the screw of terminal.(refer to the diagram if necessary)
–– Check the machine ensure it work properly.

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6. Controls

1 2 3 4 5 6

① Machine OFF Pushing this button switches the machine off.

② Maintain After sale maintenance personnel use.
③ Display (°C) Indicate the WASH temperature.

④ Display (°C) Indicate the RINSE temperature.

⑤ Power Indicator Flashing=Filling the tank or Washing.

Permanent=Machine is ready for operation or washing is over.

⑥ Machine ON/START Pushing this button switches the machine on or start the washing cycle.
By pushing and holding (3 seconds) this button, the drain and self cleaning cycle starts.

At the end of the cycle, the machine switches off automatically.

After switch off, the machine is not voltage free!

7. Schematic diagram
7.1 F500 parts
B1 Temperature sensor-booster A
B2 Temperature sensor-tank A
B3 Pressure switch-booster A
B4 Pressure switch-tank A
1E1 Booster heater 380V/7.5 kW or 220V/2.5kW A
1E2 Tank heater 220V/2.0kW A
M1 Wash pump 230V/50Hz 0.38 kW 2.5A
C1 10µF A
M2 Rinse pump 220-240V/50Hz 0.14 kW 0.6A
C2 4.0 µF A
S1 Magnet switch A
Y1 Solenoid valve – flow 20 l/min. A
1 Water supply hose A
2 Pressure-less booster A
3 Wash arm A
4 Rinse arm A
M5 Drain pump 220-240V/50Hz 0.08 kW 0.4A O

Notes:
A = Delivery status connected load (according to wiring diagram)
O = Optional part

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7.2 Schematic for F500 - without drain pump (with pressure-less booster)
3

S1

20 l/min Y1

4
3 1

B3
B4 B2 E2 2
B1

M1 E1
M2

Booster drain/升温箱排水
Drain/水箱排水

7.3 Schematic for F500 - with drain pump (with pressure-less booster)
3

S1

20l/min Y1

4
3 1

B3
B4 B2 E2 2
B1

M1 E1
M2

M5
Booster draining/升温箱排水
Drain/水箱排水

8. Electronic Control

Requirements: Machine OFF and door open.

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8.1 Parameter setting

1.Turn on power. Control panel's white led indicate will flash in the period of 2 sec.
2.Parameter setting:
① .Turn off the machine and open the hood.
② .Push ‘Maintain’ and ‘Machine On/Start’ 2 buttons together for 3 sec., it will enter
parameter setting, LED display will show parameter C01.
③ .Push ‘Machine Off’ button at this time, LED display will show C02, if push
‘Machine Off’ continuously, C03-C20,F01-F20,S01-S10,E01-E05,C01-C20……will
be shown repeatly.
④ .Keep pushing ‘Machine Off’ button a while for parameter quick selection.
⑤ .When display C01 and push ‘Maintain’ button, LED display will show parameter E05,
if push ‘Maintain’ continuously, E04-E01,S10-S01,F20-F01,C20-C01,E05-E01……will
be shown repeatly.
⑥ .Keep pushing ‘Maintain’ button a while for parameter quick selection.
⑦ .When display C01 and push ‘Machine On/Start’ button, LED display will show current value
of parameter C01. Press ’Machine On/Start‘ button again to return C01 display status.
⑧ .Push ‘Machine Off’ button at this time to encrease setting value, or push ‘Maintain’ button
to decrease the value.
⑨ .Keep pushing ‘Machine Off’or ‘Maintain’button to encrease or decrease parameter value
quickly. All parameters have this function.
3. At anytime when displaying parameter name, close the hood to quit parameter setting and
save the value modification.
4. At anytime when setting parameters, close the hood to quit parameter setting and save the
value modification.
5. During parameter setting, if there is no operation and no hood closure within 10 sec, it will
quit parameter setting without saving modification.

8.2 Program number setting

1.Turn off the machine and open the hood, push ‘Machine Off’; ‘Maintain’ and ‘Machine
On/Start' 3 buttons at the same time for 3 sec., the display will show software version, eg.0.2;
then 1 sec. later, will show program number U01.
2.Push ‘Machine On/Start’ button, will show current program number, push ‘Machine Off’
button to encrease or push ‘Maintain’ button to decrease the program number. (Current program
version 0.1 has program 1-6.
3.Push ‘Machine On/Start’ button to quit program setting, and back to U01 display status.
4.When displaying U01, close the hood to quit program setting and save the modification.
5.When setting program number, close the hood to quit program setting and save the modification.
6.During program setting, if there is no operation and no hood closure within 10 sec, it will quit
program setting without saving modification.

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8.3 Control board state

Lamp Function Filling Washing Dripping Rinsing Stand by

D19 Filling ON OFF OFF OFF OFF
D13 Wash OFF ON OFF OFF OFF
D14 Rinse OFF OFF OFF ON OFF
D6 Tank Heating OFF or ON OFF or ON OFF or ON OFF or ON OFF or ON
D7 Booster Heating OFF or ON OFF or ON OFF or ON OFF or ON OFF or ON
NOTE:When turn on the machine, if the red dot of the temperature display is lighting, the corresponding
temperature is not reach the setting value, and is heating.When turn off the machine, the red dot in display
board is on, that indicate that the machine is still power on.

9 Troubleshooting
WARNING:Some process need circuit testing, be carefull when power is on. If it is difficult to test,
cut off all of the power; when the preparatory work is over, switch on the machine and begin to
test.
NOTE:Some parts are subject to damage by electrostatic discharge during field repairs. A field
service grounding kit is available to prevent damage. The field service grounding kit must be used
anytime the electric parts are handled.

9.1 Can be identified troubleshootings

CODE POSSIBLE CAUSE MEASURES
Er 01 Booster temp probe defective,scope(>103°C,or<0°C) Call the after sales service.
Er 02 Tank temp probe defective ,scope(>103°C,or<0°C) Call the after sales service.
Er 03 Booster pressure transmitter defective,scope(>4.5or<0.4) Call the after sales service.
Er 04 Tank pressure transmitter defective,scope(>4.5or<0.4) Call the after sales service.
Drain hose blocked. Clean drain hose and restart drain
AL cycle.
Fill system or drain system defective. Call the after sales service.
Shut-off valve is closed. Open shut-off valve at site and
switch on machine again.
F IL Water incoming pressure was lower than rating. Improve water incoming system,
increase pressure.
Fill valve or fill system defective. Call the after sales service.

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9.2 Other troubleshootings

SYMPTOM POSSIBLE CAUSE MEASURES
Units no filling No press of ON/START button Press down the ON/START button
Door is open Close the door
No water supply Trun on the water valve
Filling solenoid valve inoperation If the valve is stuck with foreign part, clear it; if the
valve could not open, change a new one.
Long time filling Inlet hose blockage Check the strainer of inlet hose
Filling solenoid valve inoperation Check the solenoid valve.
Pressure transmitter inoperation Check the pressure transmitter of tank and booster
No booster heat Booster pressure transmmiter B3 Check the pressure transmitter, change a new one
inoperation if necessary.
Booster water level reaches the Check the heater, change a new one if necessary
heating level and D7 is on, the
heater inoperation
Contactor 1K1 or 2K1 inoperation Check the contactor, change a new one if necessary
Booster temp probe inoperation, Check temp probe, change a new one if necessary.
indicate Er ②
Control board damaged Change the control board.
Temp thermostat is on Reset temp thermostat
Booster temperature lower Booster heater inoperation Check the heater, change a new one if necessary
than setting value The voltage of booster heater Adjust the voltage
incorrect
Incrustation on the heater Eliminate incrustation
Location of temp sensor incorrect Adjust the location of sensor on the end of heater
No tank heat Tank pressure transmmiter B4 Check the pressure transmitter, change a new one
inoperation if necessary.
Tank water level reaches the heating Check the heater, change a new one if necessary.
level and D6 is on, the heater is
inoperation.
Contactor K2 inoperation Check the contactor, change a new one if necessary
Tank temp probe inoperation, Check temp probe, change a new one if necessary.
indicate Er ①.
Control board damaged Change the control board
Tank water temperature Tank heater inoperation Check the heater, change a new one if necessary.
lower than setting value The voltage of tank heater incorrect Adjust the voltage
Incrustation on the heater Eliminate incrustation
Location of temp sensor incorrect Check the temp sensor
No rinse Booster pressure transmitter(B3) Check the transmitter, change a new one if
inoperation necessary
No water supply or water pressure Trun on the water valve or improve water pressure
is too low
Filling solenoid valve inoperation or Check the solenoid valve.and inlet hose.
inlet hose is block-up
The booster temperature does not Check its ralated items
reach the setting value
Risne pump inoperation Check the pump for excess temperature; remove he
motor and measure its resistance value.
The rinse hose blockage Check the hose and nozzles.

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No wash Door reed switch inoperation Check the reed switch, change a new one if
necessry.
Tank pressure transmitter Check the transmitter, change a new one if
inoperaton necessary
Control board damaged Change a new control board
Wash pump inoperation Check the pump for excess temperature; remove he
motor and measure its resistance value; check the
wash hose.
The wash hose blockage Check the wash hose.
Poor drainage Drain hose blockage Check the drain hose
Drain hose distortion Check the drain hose

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NOTES