Spencer Grace 2016 Social Foundations of Health Care Inequality and Treatment Bias
Spencer Grace 2016 Social Foundations of Health Care Inequality and Treatment Bias
Spencer Grace 2016 Social Foundations of Health Care Inequality and Treatment Bias
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Care Inequality and Treatment
Bias
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SO42CH05-Spencer ARI 8 July 2016 13:21
They (patients who are labeled as drunks) are more consistently treated as undeserving than any other
category of patient. They are frequently handled as if they were baggage when they are brought in by
police; those with lacerations are often roughly treated by physicians; they are usually treated only for
drunkenness and obvious surgical repair without being examined for other pathology; no one believes
their stories; their statements are ridiculed; they are treated in an abusive or jocular manner; they are
ignored for long periods of time; in one hospital they are placed in a room separate from most other
patients. Emergency-ward personnel frequently comment on how they hate to take care of drunks.
(Roth 1972, p. 843)
Frequently, women of her generation and her cultural background are really family matriarchs. And
providing calorie-dense foods, which are often fatty, is part of how they take care of their families. And
then it’s very difficult for them to eat in a manner that’s different from that (Lutfey et al. 2008, p. 1394)
He was smartly dressed in a collar and tie, which can be misleading but is indicative of someone who
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cares about their appearance rather than someone that might turn up sort of unsheveled, dirty, etc. So
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he’s someone who has, you know, I presume from what I’ve seen, good levels of self-care. (Lutfey et al.
2008, p. 1395)
INTRODUCTION
Implicit in much research and ideology around medical practice is the assumption that people will
have improvements in their health if they are able to access medical care. Certainly, the role of
medical care in improving population health has been shown to be secondary to broad improve-
ments in social conditions, including historical innovations such as clean water and increased
sanitation (Link & Phelan 1995, McKeown 1976, McKinlay & McKinlay 1977). At the same
time, the assumed importance of medical care is underscored by decades of prolific research on
access and utilization, which conceptualizes medical treatment as a potential leveler of otherwise
differential health outcomes: If people can accurately identify symptoms, decide to seek help, and
have adequate resources to access care, it is presumed that they would benefit from medical care
(Starfield et al. 2012). Within this broader context, however, persistent questions remain about
how health care systems may actually generate or exacerbate health disparities.
This topic has a long and varied history, both within sociology and in neighboring disciplines,
including, but not limited to, health services research, social and cognitive psychology, economics,
medicine, public health, anthropology, and epidemiology. Scientific and policy agendas centered
on health disparities have proliferated in recent years following the Institute of Medicine’s reports
Crossing the Quality Chasm: A New Health System for the 21st Century (IOM 2001) and Unequal
Treatment: Confronting Racial and Ethnic Disparities in Health Care (IOM 2003). Across disciplines
and paradigms, researchers continue to examine how health disparities arise and are sustained
(Diez Roux 2012).
The roadmap for answering these questions is complex, multidisciplinary, and historical. The
epigraphs above illustrate some key aspects of the issue. For example, in the first quotation above,
from 1972, Roth reports from ethnographic research that patients are openly treated differentially
based on observable characteristics deemed socially undesirable (e.g., being drunk). In this context,
unequal treatment is justified as a necessary triaging process for completing work in a busy emer-
gency room (ER) environment. More than 30 years later, in 2008, Lutfey and colleagues (2008)
report qualitative think-aloud data from physicians in a vignette study where characterizations of
patients are much more circumspect—and potentially illustrative of modern bias puzzles in to-
day’s literature. In the second quotation, assumptions about a patient’s dietary behavior are framed
not in terms of her personal characteristics, but rather in terms of her generational and cultural
membership (“family matriarchs”)—that is, anticipated limitations in her adherence behavior are
attributed to flaws in her culture rather than to personal failures, illustrative of sociological work
on symbolic (Bobo 1983) and new racism (Bonilla-Silva 2010). Similarly, in the third quotation,
a patient’s social value and sophistication is inferred from his appearance, although with the self-
aware caveat that such considerations may be “misleading.” As we elaborate below, research on
inequality in medicine has made great strides in identifying cognitive sources of racial bias in recent
decades, thus building on and extending work (including Roth’s) that has been unable to make
unconfounded estimates of the influence of race compared to other factors such as socioeconomic
status (SES). As a result, our knowledge about psychological sources of racism and implicit bias
has improved immensely. At the same time, unanswered questions abound, and we are concerned
about a diminished sociological presence in ongoing research about inequality in health care.
Modified from a basic social ecological model (SEM), Figure 1 provides a conceptual map for
our discussion. Most generally, SEM models provide a theoretical apparatus for considering how
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individuals are nested in a series of increasingly broader networks and systems, all of which work
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Health policy
Ownership
Practice Prestige of
culture Patient-provider organization
communication Racial
concordance
Time
pressures Social
capital Cultural
Provider Patient
health Location of
capital organization
Gender
Gender
Provider Race
location in Social Race Assessments
Experience
social support of social
network Age worth
Specialty
Implicit SES
bias Medical
knowledge
Family
Use of Social dynamics
health networks INDIVIDUAL
information Size of
technology organization
INTERPE RS ON AL
INTERPERSONAL
Payer ORGANIZATIONAL
source Country
Figure 1
A modified social ecological model of medical decision making. Abbreviation: SES, socioeconomic status.
together to influence health (McLaren & Hawe 2005). We have modified the SEM to include
at the center not a sole individual but rather, from a health services perspective, a patient and a
provider. (Empirically, we recognize that patient-provider interactions are not limited to dyads, as
patients often interface with multiple providers and providers often interact with patients’ family
members; we envision these types of interactions as part of this conceptual map.) Both parties are
nested in these rings of social influence, ranging from the micro aspects of health care related
to personality and interaction to the macro aspects related to organizations, payment structures,
and culture. Outcomes of interest focus on processes of medical care, such as clinical decision
making and patient-provider relationships, which are presumed to play a role in individual health
outcomes and disparities.
Many areas of growth in recent decades have focused on the very center of this model (in
many cases, on the provider alone), concentrating on the mechanism of cognitive bias (implicit,
explicit, or dual processing), the provider as the locus of bias (and thereby the locus of potential
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intervention), and individual demographic characteristics that are operationalized as proxies for
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other social factors (race or SES in lieu of an evaluation of the patient’s social context). Less
present is attention to the surrounding rings of context, which are also relevant for thoroughly
understanding sources of bias and inequality in health care. These sociological contributions use
multiple levels of analysis, situate individual actors in their broader social contexts, and analyze
how demographic predictors may be proxies for more complex and situational decisions, ratio-
nalizations, and accounts for actions. We believe that both approaches, the one focusing on the
center of our model and the one expanding to the outer rings of Figure 1, are not only viable but
also necessary. Yet, the former approach has accelerated rapidly in recent years, whereas the latter
has decreased in prominence, and the resulting literature reflects the strengths and weaknesses of
both perspectives. We seek to elaborate on these trade-offs.
Patient Characteristics
Patient characteristics (e.g., gender, age, race, and SES) have been shown to consistently predict
diagnostic and treatment decisions, even when controlling for access to and utilization of medical
care and when the presenting signs and symptoms of disease are held constant or controlled.
Race. Studies published after the 2003 IOM report Unequal Treatment suggest that profound
discrepancies based on patient race and ethnicity persist across a diverse range of conditions,
clinical scenarios, and stages of the life course. For example, research on treatment inequities
finds that black men are approximately 20% less likely to receive recommendations for coronary
artery bypass grafting compared to white and Hispanic men (van Ryn et al. 2006). In a more
recent study on the postsurgical phase of care, nonwhite patients are still reported to have 33%
higher risk-adjusted mortality rates than white patients, with differences in medical care explaining
much of the observed disparity (Rangrass et al. 2014). Similar patterns occur for other aspects of
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coronary heart disease ( Johansen et al. 2015, Schulman et al. 1999), diabetes (Goonesekera et al.
2015, McKinlay et al. 2012), and pain management (Goyal et al. 2015, Green et al. 2003, Hirsh et al.
2015). Racial differences have also been documented for children: In a retrospective cohort study
of pediatric patients presenting with severe bacterial infections, black children were significantly
less likely to receive acute respiratory tract infection diagnoses or to be prescribed broad-spectrum
antibiotics compared to nonblack pediatric patients (Gerber et al. 2013).
Gender. Gender disparities in health are well studied, and researchers have identified a wealth
of factors contributing to those differences. These patterns are also embedded in several aspects
of the medical system (Kent et al. 2012). A well-documented phenomenon has been the exclusion of
women from medical research, largely due to concerns about the variation introduced by menstrual
cycles and the possibility of exposing pregnant women and fetuses to hazardous pharmacological
treatments (Rieker & Bird 2008). Differences in research and resulting knowledge bases are, in
turn, related to observed variation in the health care women receive. For example, in the 2010
Agency for Healthcare Research and Quality’s National Healthcare Quality Report, females were
more likely than males to be either delayed in receiving or unable to obtain needed medical care,
dental care, or prescription medicines in each of five consecutive study years. At the same time,
in 2007, the percentage of female patients who received potentially inappropriate medications
was significantly higher than for male patients (18.1% compared to 11.8%) (AHRQ 2010). A
series of vignette studies indicate that women are less likely than men to be diagnosed and treated
for symptoms of heart disease even when presenting symptoms are standardized (Adams et al.
2006; Arber et al. 2004, 2006), and the difference is exacerbated for younger women as physician
diagnostic certainty declines with patient age. Higher levels of diagnostic uncertainty are, in
turn, tied to different treatments such as fewer follow-up questions, fewer tests/exams, and a lower
likelihood of prescribing cardiac medication (Lutfey et al. 2009)—omissions that are often justified
in terms of assumptions about existing medical knowledge of women’s bodies (Shim 2014).
Social class. As is the case with gender, social class (or SES) has been well studied in the broad
context of health disparities (Adler & Newman 2002), but less is known about the unconfounded
effects of SES on medical treatment. Both qualitative and quantitative studies suggest that per-
ceptions of patients’ social class standing inform physicians’ attitudes toward patients and their
approaches to treatment. For example, a vignette survey of senior medical students failed to find
treatment decision variation by patient gender or race, but higher SES patients were significantly
more likely to receive procedural recommendations compared to their lower SES counterparts
(Williams et al. 2015). Similarly, racial gradients in colorectal cancer survival are largely explained
by differences in treatment by SES (Le et al. 2008). In a study of post-angiogram patients where
physicians evaluated patients’ anticipated adherence, lower SES patients were viewed as less likely
to attend prescribed cardiac rehab than their more affluent counterparts (van Ryn & Burke 2000).
Perceived adherence has been tied to SES in other studies as well: In her study of parent-staff
interactions in a neonatal intensive care unit (NICU), Anspach (1993) found that NICU staff
adjusted the sophistication of their vocabulary according to their perceptions of the parents’
educational attainment. Furthermore, Anspach discovered that providers’ assumptions regarding
the medical knowledge and religious beliefs of the parents also shaped the extent to which they
allowed parental participation in life-and-death decision making. More recent research illustrates
how patients utilize class-based resources to influence physician behavior. Gengler’s (2014) study
of families with children with life-threatening diseases found that parents from the middle and
upper class have higher levels of cultural health capital, reflected in their ability to conduct thor-
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ough research on their children’s health issues and to informally consult medical professionals
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within their personal networks. Armed with this information and a willingness to negotiate with,
and occasionally challenge, medical providers whom they perceive as providing insufficient care,
parents of greater social standing are better able to shape the type of care their children receive.
2014) variations have been extensively examined and add another important dimension to our
knowledge on variations in medical care.
From a sociological perspective, medical organizations (as is the case with law, education, and social
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welfare organizations) are not value-neutral spaces where people provide professional services in
a social vacuum, but rather spaces in which professionals apply cultural knowledge and cognitive
shortcuts, much as they do in lay settings (Becker et al. 1961). The 1950s, 1960s, and 1970s
witnessed a growth in research on the moral evaluation of patients as a source of, or justification
for, differences in treatment. The evaluation of patients’ worthiness was first explored in the field
of mental illness (Belknap 1956, Scheff 1966, Szasz 1960), where it was assumed that conceptually
underdeveloped psychiatric diagnoses were barely more than moral evaluations of patients, and
limitations of technical diagnostic criteria (in a pre–Diagnostic and Statistical Manual of Mental
Disorders era) left few alternatives to such assessments. Szasz’s (1960) The Myth of Mental Illness
argued that, unlike cancers, mental illnesses lack underlying and falsifiable diagnostic biomarkers,
implying that all mental illnesses are fundamentally about problems in living—and thereby mental
illness diagnoses are a mechanism for social control.
Roth (1972) challenged the notion that this assessment process was contained to the domain
of mental illness. To elaborate this argument, he explicitly built on the mental illness literature
but also on studies of end of life, such as Glaser & Strauss’s (1964) demonstrations of how the
social worth of dying patients influences the nursing care they receive, and Sudnow’s (1967)
ethnographic study of how dying patients are managed in ERs. Using data from six hospital
emergency services on both coasts of the United States, Roth shows not only that patients are
evaluated in terms of their social characteristics, but also that “moral evaluation also has a direct
effect on a physician’s diagnosis and treatment recommendations” (Roth 1972, pp. 839–40). Roth
demonstrates how patient characteristics can inform determinations about whether patients are
deserving or undeserving, legitimate or illegitimate; in turn, such assessments generate information
that can be used for or against them. Financial status, type of employment, insurance protection,
and legitimacy of children are all clues to the social worth of patients as treatment decisions are
being made—information that can even be gleaned from the patient’s purse and wallet should he
or she arrive to the ER unconscious. Patients assessed as “dirty,” “smelly,” “drunks,” “dressed as
hippies,” or women arriving to the hospital with “scanty clothing” were all “frowned upon” and
likely to be delayed in accessing care and hurried through the evaluation process once they were
seen by a physician (Roth 1972, p. 843).
Compared with the current use of statistical modeling to control variation, Roth’s ethnographic
approach limited his ability to make a solid empirical claim that race, and not some other social
characteristic, was driving the differential assessments of patients. In some ways, this methodolog-
ical and conceptual framework may have limited his ability to examine questions that dominate
research today, but in other ways it opened his study to alternative explanations that are often left
unexamined in much of today’s literature on provider bias. For example, Roth identifies race as a
potential basis for staff evaluation of patients, but his discussion of this issue remains brief, as it “is
difficult to detect nowadays because everyone is extremely sensitive to the possibility of accusations
of racial discrimination” (Roth 1972, p. 843). Instead, he considers how race and gender intersect
in the case of a woman and children presenting as a “welfare case,” and that intersection is further
differentiated along SES lines when hospital registration clerks press for more information about
the presence of a father in the household—a question that is asked overtly when patients appear
by dress and speech to have low SES, and more discreetly when they appear to have higher SES.
Several other studies used a multilevel sociological approach to examine how assessments of
patients’ social worth operate in the context of medical care. Leiderman & Grisso (1985) elabo-
rated the “gomer” (Get Out of My Emergency Room) phenomenon; Biener (1983) considered
how substance use influenced the providers’ sense of whether taking care of a patient would be
sufficiently rewarding; Kadushin (1962) examined how social distance varied among physicians,
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ministers, and psychotherapists, and how this predicted the types of problems patients/clients
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shared; and Lorber (1975) studied “good” and “problem” surgical patients.
Elements of this classic work can be found in several notable ethnographic studies from the
past 20 years. Timmermans’s (1998, 1999) study of resuscitative efforts in two emergency de-
partments found repeated evidence that a patient’s position in the social hierarchy affected his or
her treatment. Emergency staff lacked sympathy for alcohol- and drug-addicted patients. When
resuscitating intravenous drug users, team members doubled up on surgical gloves and avoided
touching the patient when possible. Similarly, drunken patients were more likely to be nasally in-
tubated than to receive the less painful tracheal intubation. Overall, the lower the social standing
of a patient, the lower the likelihood that the staff would exhaust all resuscitative options to save
him or her. In many instances, patients of low social viability were declared dead in advance of
their actual death.
Similarly, Lara-Millan’s (2014) ethnographic study of triage in an urban ER found that staff
members make differential attributions about patients’ motives for seeking care based on racial,
gendered, and class-based stereotypes. Staff members in the ER were more willing to pursue
medical information from Latinas who indicated they were in relationships with Latino men on
the assumption that these men were migrant laborers and thus not involved in criminal activity; by
contrast, African American women who linked themselves to African American men were likely
to be seen as being involved in these relationships as a means to support illegal activities like
prostitution or drug use. Similarly, whereas men who brought children to the ER were viewed as
caring fathers, women with children were perceived as being welfare dependent and utilizing the
ER to gain access to painkillers.
Several cases stand in contrast to these studies. Jenkins’s (2015) study of medical trainees
involved in end-of-life care found that staff members’ preference to not pursue the full spectrum
of resuscitative efforts for the very old or the very sick were not due to the social viability or social
worth of the patient, but rather reflected the type of treatment that providers would wish for
themselves in their old age. Also in the area of end-of-life care, Crane (1975) found that physicians
viewed functional ability to perform social roles to be more important than social worth in making
treatment decisions [see also Zussman’s (1992) consideration of age rather than social worth in
the context of intensive care]. Elsewhere, Volk and colleagues (2011) found that although moral
worth was never explicitly discussed in patients’ liver transplant candidacies, committee members’
perceptions of patients’ education, intelligence, and financial resources nevertheless factored
into their assessments. In each of these cases, people were extremely ill, facing end-of-life care,
intensive care, or transplant; the prospect of a different (or modified, or differentially presented)
decision-making calculus in these serious illness situations is important fodder for future research
on mechanisms driving variation in medical care. Despite their varied findings, these studies
illuminate how prolonged engagement in the field illuminates the microinteractional processes
(Heritage & Maynard 2006) that occur in medical settings and produce treatment disparities. In
the context of our Figure 1, these approaches are concerned with multiple spheres of influence
that shape how providers assess patients in collaboration with their colleagues.
with social psychological research in the areas of perception, cognition, and schematic processing
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(Michener et al. 2004). Schemas are well-organized structures of cognition used for processing
and organizing information collected from our environments, and these mental categories exist
for events, roles, people, etc. Especially in situations where there is missing information, schematic
inference is used to fill in missing information based on characteristics of the schema for which
information is already available. In a context where anatomical markers and underlying disease
conditions are complex or ambiguous, physicians may invoke such schematic processing to fill in
missing information, which may mean that stigmatizing cues have a greater impact on decision
making. For example, in the case of racial variations, Balsa & McGuire (2001, 2003) suggest that
the problem is that white physicians find it difficult to make sense of minority patients’ symptom
presentation and rely on statistical averages of their previous experience with people from that
group (a process they call statistical discrimination).
These processes may occur consciously or unconsciously, and as a result research in this area
has progressed in two relatively distinct veins, conceptually mirroring what in cognitive and social
psychology is termed implicit and explicit bias. In some cases these approaches are well integrated,
as when Nazione & Silk (2013) consider how doctors’ prejudices about race (implicit bias) interact
with their perceptions of patient responsibility and their willingness to help (explicit bias), or
when Burgess and colleagues (2006) examine dual processing models in pain management. In
many other cases, however, these approaches are not well integrated and result in a somewhat
fractured literature (Lutfey 2013).
Studies taking an explicit bias approach are, in general, most clearly aligned with sociolog-
ical principles, precisely because they engage phenomena that are observable to the researcher
and reportable by social actors. The studies described in the previous section and focused on the
social worth of patients, as well as the quotations in the epigraph, are all examples of explicit
reasoning about patients. Ethnographic and interview data show how providers sometimes inter-
pret observable patient characteristics (i.e., race, gender, class, age) as proxies for cognitive and
behavioral dispositions (i.e., motivation, willingness, intelligence) that are considered relevant for
understanding the behavior that led to their current health circumstances or for predicting their
future behavior.
Although much of the research about explicit reasoning discussed above has been qualitative,
the presence of explicit reasoning can also be tested in quantitative study designs. Lutfey and
colleagues (2010) tested whether previously observed gender differences in coronary heart disease
(CHD) diagnosis and treatment were due to the fact that physicians (a) did not fully consider CHD
as a diagnostic possibility or (b) considered CHD but then discounted it as a risk for women. Half
of the physicians in a vignette experiment were primed with explicit directions to consider a
CHD diagnosis, whereas the other half were not. Relative to their unprimed counterparts, primed
physicians were more likely to order CHD-related tests and prescriptions. However, the main
effects for patient gender and age remained, suggesting that physicians treated these demographic
variables as diagnostic features indicating a lower risk of CHD for some patients: They were
consciously and explicitly treating women as being at reduced risk for CHD relative to their male
counterparts, and not simply failing, as a function of implicit bias, to consider CHD when they saw
a female patient. In the same study, the physicians explained in a qualitative think-aloud session
how their differential diagnostic certainty, combined with gendered considerations about female
patients, led them to entertain and treat gastrointestinal and mental health candidate diagnoses
before actively treating CHD (Lutfey et al. 2009, Welch et al. 2012). In these cases, explicit,
purposeful reasoning guides what turns out to be a biased medical decision.
A second major set of explanations for observed variations in medical decision making and
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practice centers on implicit, or unconscious, biases. Methodologically, this research leans heav-
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ily on the implicit-association test (IAT) as a means to decompose the unique contributions of
physicians’ explicit and implicit biases to treatment discrepancies. The IAT is a psychometric tool
used to assess associations between social status characteristics and stereotypes regarding these
attributes. Respondents who take the IAT engage in a series of evaluative sorting procedures—
e.g., sorting words into “good” and “bad” categories—and their performance on these tasks and
relative time to completion are used to assess biases toward particular social groups (Greenwald
et al. 1998). Studies employing the IAT conceptualize physicians’ implicit biases as a major fac-
tor affecting treatment disparities. This research consistently finds that physicians possess strong
implicit biases against black and Latino patients, and similarly substantial biases favoring white
and middle- to upper-class patients (Blair et al. 2013, Oliver et al. 2014, Sabin et al. 2009). Biases
also vary by physicians’ race. Whereas white physicians show the strongest pro-white preferences,
black doctors do not possess a marked implicit bias in favor of either white or black patients (Sabin
et al. 2009).
Although these studies demonstrate consistent racial and ethnic biases among physicians, with
few exceptions (Sabin & Greenwald 2012), these prejudicial attitudes do not consistently translate
into treatment disparities. Among a variety of outcomes explored, these studies find that black pa-
tients are more likely than white patients to receive optimal treatment for urinary tract infections
(Sabin et al. 2008) and just as likely as whites to receive thrombolysis for chest pain (Green et al.
2007). Various methodological issues associated with the IAT, including the study populations
used, the increasing prevalence of IAT as a teaching tool, and limitations in the data collection
process may account for some of these unexpected patterns in the literature. Another study found
that patients’ race has null effects on physicians’ recommendations for total knee replacement de-
spite the doctors’ strong biases against minority group members (Oliver et al. 2014). Such aversive
racism, wherein providers are high on implicit bias but low on explicit bias, is hypothesized to shape
patients’ reactions to medical encounters (Penner et al. 2009, 2010). Like the self-aware physician
in the epigraph who qualifies his conclusion about a patient’s appearance, these psychological
biases can be difficult to connect empirically with differential medical treatments.
provider decision making, contribute to differential outcomes for patients.1 Both articles were
published in journals focused on social science and health issues and commonly read by sociolo-
gists, the Journal of Health and Social Behavior (McKinlay) and Social Science and Medicine (van Ryn
and Burke). In both cases, the arguments could be considered full frontal attacks on the dominant
Bayesian models of medical decision making, wherein patient characteristics (“priors”) should in-
form but not overwhelm presenting data (in this case, signs and symptoms of disease) (Ashby 2006,
Raftery 1995). The implication present in both articles was that providers were unintentionally
contributing to or exacerbating health inequalities.
These papers illustrate two important themes in subsequent research: the notions that (a) bias
originating from within the healthcare system is an important contributor to observed differences
among patients and (b) patient demographics can be potentially isolated as robust predictors of how
patients will be processed in the medical system. This application of sociology to the medical system
is central for understanding the proliferation of health disparities research perspectives published
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since the early 2000s. Certainly, there are important differences between these articles: McKinlay
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(1996) takes a broad, sweeping view of the social system surrounding medicine and highlights
the role not only of the physicians but also of technology and organizations in the generation of
diagnostic and treatment decisions (reaching to the outer rings of our conceptual map), marshaling
data from multiple types of empirical examples to create an overall picture. By contrast, van Ryn
& Burke (2000) concentrate more exclusively on physicians’ assessments of patients (focusing on
the center ring of our conceptual map, specifically the provider perspective) and present data
from a single survey study with 193 physicians reporting on 618 patient encounters to show how
race influences decisions. Both McKinlay and van Ryn & Burke have continued to publish in
multidisciplinary outlets on these issues, yet these articles remain seminal to the agendas that
subsequently unfolded. McKinlay was acknowledged with the Reeder Award for Distinguished
Service to the field in 1995 from the Medical Sociology Section of the American Sociological
Association, and van Ryn & Burke’s article is van Ryn’s most-cited publication to date, out of the
many that she has published on this topic. And yet a curious difference remains, approximately
20 years later: McKinlay’s article has been cited 140 times, whereas van Ryn & Burke’s article has
received over six times as many citations (927, based on Google Scholar Citation Index). Why
such difference in scope of influence?
We chose these articles as a comparison case because they are illustrative of broader substan-
tive, methodological, and disciplinary shifts in the literature around inequality and bias in health
care, both within sociology and across health-relevant disciplines. Within sociology, we observe
a consistently modest output of publications on medical treatment concurrent with an increased
and sustained higher publication rate in the area of population health. At the same time, across
several health-related disciplines, we see an increase in the volume of published work related to
medical treatment, and specifically focused on provider bias. Considered jointly and in terms of
our conceptual map, these trends lead to a decreased emphasis on the social, organizational, and
structural outer rings of influence on health care inequality and an increased focus on the cognitive
and psychological spheres of influence at the center of Figure 1.
It is here that the comparison between McKinlay and van Ryn & Burke provides leverage for
understanding how such differences may have developed. Sociological perspectives captured in
the broad system-level approach taken by McKinlay are still present in some of the literature
1
We recognize other publications by van Ryn as relevant to this discussion, particularly van Ryn & Fu (2003). We focus on
the 2000 article because, like McKinlay’s, it was published in a social science rather than a medical outlet, thereby allowing
for a more direct comparison between the two pieces.
today, where providers are seen as one of many potential sources of multilevel bias to consider,
multiple separate sources of data are considered side by side, and decision-making processes are
contextualized among the factors beyond the individual; however, this approach is increasingly
dwarfed by alternative strategies. A major innovation of both van Ryn & Burke’s and McKinlay’s
work was to provoke a sea change by looking inside the health care system for sources of differential
treatment, as opposed to decades of looking outside the system, to patients and families, as sources
of disparities. This shift continues to represent a critical step forward in our conceptualization
of the role of medical care in social stratification, but one that must be considered alongside the
increased prevalence of individual, cognitive, and psychological models of bias as explanations for
treatment disparities.
Although the IAT is clearly invaluable, it is by no means the only tool at our disposal for
interrogating the contours of cognitive bias. As Bonilla-Silva (2001, 2010) has elegantly written,
stratification systems are reproduced through communicative interaction. Thus, whereas surveys
and psychometric measures provide us with a clean and efficient route to analyze a group’s general
attitudes, when it comes to understanding how concealed racism, sexism, and classism influence
dynamic interaction processes, these methods alone are insufficient. As Bonilla-Silva & Baiocchi
(2001, p. 120) argue, if we want to understand how people “explain, justify, rationalize, and artic-
ulate” biased attitudes, we need to analyze how people communicate their ideological views using
methods that go beyond artificial categorizations or yes/no binaries. In many ways, Bonilla-Silva
and Baiocchi are pointing to the ways that racism is not just an implicit attitude that lives in the
head of a single actor, but is an iterative, multilevel sociological accomplishment that spans several
rings in our conceptual map (Figure 1). It is here that sociology is uniquely equipped to contribute
to the discussion on bias and treatment inequality.
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Although survey methodology may be able to connect implicit biases to clinical decision-
Annu. Rev. Sociol. 2016.42:101-120. Downloaded from www.annualreviews.org
In light of these findings, future research would benefit from studies that examine the link
between social capital and access to medical advice. Examples of these informational resources
range from having a friend or family member in the medical profession who can provide informal
consultations to getting insights from network alters about how to effectively articulate health
problems to the primary care provider. Given the lower levels of social capital among blacks and
Hispanics (Moren Cross & Lin 2008) and their lower likelihood of having a physician among
their core network contacts (Cornwell & Cornwell 2008), if this research were to reveal a positive
association between social capital and health information, it might provide greater insight into how
different dimensions of social interaction contribute to racial and ethnic variation in treatment.
Furthermore, although there is limited empirical evidence on the subject, the social capital of
the providers themselves might also play a part in treatment disparities. Mascia & Cicchetti’s (2011)
study of Italian physicians finds that doctors with more interphysician ties are less likely to utilize
evidence-based medicine, as a result of their more insular networks. By contrast, providers with
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fewer professional ties are more likely to use evidence-based medicine. Networks are promising
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for understanding how physicians’ social locations can be tied to their determinations of patients’
social worth; they may value patients differently depending on where the physicians themselves
are located, including the types of organizational resources available in their work settings. If the
social capital of physicians were to similarly influence problem-solving logics—e.g., the extent
to which physicians rely on patients’ social characteristics to formulate diagnoses and treatment
strategies—such findings would illuminate an unexplored social determinant of treatment varia-
tion. To the extent that sources of variation in health care treatment are rooted in these types of
social, organizational, and structural sources (i.e., the outer rings in Figure 1), then the singular
pursuit of cognitive bias in treatment decisions will have limited impact.
Cumulative Advantage
Rooted in Merton’s (1973) elaboration of the so-called Matthew effect, cumulative advantage the-
ory argues that initial advantages—in wealth, status, health, etc.—cascade over time, leading to
disparities in life chances between individuals and groups (Dannefer 2003). Health researchers typ-
ically utilize a version of cumulative advantage that posits that status characteristics (e.g., SES, race,
gender) are associated with group differences in health that magnify over time, widening health
disparities over the life course (DiPrete & Eirich 2006). Applying this framework to treatment
variation, Link & Milcarek’s (1980) research on long-term psychiatric patients finds clear evidence
of cumulative advantage processes in the allocation of mental health resources. Whereas patients
who are initially identified as the most likely to benefit from therapeutic intervention (those who
are young, communicative, and motivated) are placed in individual therapy, other patients who
may need these services more are less likely to receive any form of therapeutic intervention at all.
Although not explicitly guided by the cumulative advantage framework, in their comparative
study of two diabetes clinics, Lutfey & Freese (2005) note a similar phenomenon that they term
compensatory inversion, wherein health-promoting resources are distributed in a way that further
benefits already advantaged groups. For instance, although they would have benefitted from inter-
actions with seasoned medical interviewers, low-SES patients were much less likely than affluent
patients to be treated by experienced clinicians. Beyond the allocation of health care resources,
there are other scenarios in which cumulative advantage may be an appropriate theoretical tool
for examining stratification in medical treatment. Microprocesses such as negative interactions
with one’s provider—e.g., a dispute over perceived noncompliance—might shape a provider’s
future treatment decisions or a patient’s likelihood of adhering to treatment recommendations.
Given that minority group members are more likely to report experiences of disrespect in clinical
interactions ( Johnson et al. 2004), these encounters may trigger a chain of events in which poor
communication begets inadequate treatment, which at the aggregate level translates into group
health disparities.
CONCLUSION
Questions around treatment inequality and provider bias in medicine have a long and multidis-
ciplinary history, having enjoyed research attention from the fields of sociology as well as public
health, health services, medicine, psychology, and economics. Over time, we observe that re-
search: (a) has become more theoretically and methodologically sophisticated in terms of isolating
and measuring sources of cognitive and psychological bias, which is especially important for un-
derstanding how racial bias operates in health; and (b) has given less attention to the multilevel
contextual environments in which decisions are made and to how cognitive biases may translate
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to differential diagnosis and treatment. These changes have brought new depth and nuance to
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questions about differential outcomes in medical care, but we are concerned about a declining
sociological presence in these discussions. Maintaining a robust sociological presence in this re-
search area will create a stronger understanding of health professions and health care without
adopting the language, problems, and professional project of medicine.
DISCLOSURE STATEMENT
The authors are not aware of any affiliations, memberships, funding, or financial holdings that
might be perceived as affecting the objectivity of this review.
ACKNOWLEDGMENTS
We are grateful to Renee Anspach, Fred Hafferty, Patrick Krueger, Daniel Menchik, and anony-
mous Annual Review of Sociology reviewers for comments on earlier versions of this article.
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