User Guide Rtu-2 English - 1080539

User Guide
RTU-2
www.EXFO.com
Copyright © 2017–2021 EXFO Inc. All rights reserved. No part of this
publication may be reproduced, stored in a retrieval system or transmitted
in any form, be it electronically, mechanically, or by any other means such
as photocopying, recording or otherwise, without the prior written
permission of EXFO Inc. (EXFO).
Information provided by EXFO is believed to be accurate and reliable.
However, no responsibility is assumed by EXFO for its use nor for any
infringements of patents or other rights of third parties that may result from
its use. No license is granted by implication or otherwise under any patent
rights of EXFO.
EXFO’s Commerce And Government Entities (CAGE) code under the North
Atlantic Treaty Organization (NATO) is 0L8C3.
The information contained in this publication is subject to change without
notice.
Trademarks
EXFO’s trademarks have been identified as such. However, the presence
or absence of such identification does not affect the legal status of any
trademark.
Units of Measurement
Units of measurement in this publication conform to SI standards and
practices.
Patents
The exhaustive list of patents is available at EXFO.com/patent.
Version number: 3.0.0.2
ii RTU-2
Contents
Contents
Regulatory Information .......................................................................................................... v

1 Introducing the RTU-2 .................................................................................. 1
Main Features .........................................................................................................................1
LED Indicators Description ......................................................................................................4
Product Registration ...............................................................................................................6
Technical Specifications ..........................................................................................................6
Conventions ............................................................................................................................7
2 Safety Information ....................................................................................... 9
Other Safety Symbols on Your Unit ......................................................................................11
Laser Safety Information .......................................................................................................12
Electrical Safety Information .................................................................................................13
Automatic Fan Speed Management ......................................................................................16
3 Getting Started with Your Unit ................................................................. 17
Preparing for Installation ......................................................................................................17
Installing the Optional Access (Junction) Panel .....................................................................18
Installing Your Unit and the Optional Front Access Panel in a Rack ......................................27
Grounding Your Unit ............................................................................................................31
Connecting a Monitoring Device to the Dry Contact Relays ..................................................33
Inserting and Removing Test Modules ..................................................................................37
Connecting RTUe-9110/RTUe-9120 External Switches to Your Unit ......................................41
Connecting Your Unit to a Power Source ..............................................................................43
Turning on Your Unit ............................................................................................................51
Turning off Your Unit ...........................................................................................................52
Working With Your Unit for the First Time ............................................................................53
4 Maintenance ............................................................................................... 63
Replacing Fuses ....................................................................................................................64
Recalibrating Your Modules ..................................................................................................66
Recycling and Disposal .........................................................................................................66
5 Troubleshooting ......................................................................................... 67
Solving Common Problems ...................................................................................................67
Retrieving Logs .....................................................................................................................69
Contacting the Technical Support Group ..............................................................................71
Transportation ......................................................................................................................72
RTU-2 iii
Contents
6 Warranty ......................................................................................................73
General Information .............................................................................................................73
Gray Market and Gray Market Products ................................................................................74
Liability .................................................................................................................................75
Exclusions .............................................................................................................................75
Certification ..........................................................................................................................75
Service and Repairs ...............................................................................................................76
EXFO Service Centers Worldwide ..........................................................................................77
Index .................................................................................................................79
iv RTU-2
Regulatory Information
Regulatory Information
Canada and USA Electromagnetic Interference
Regulatory Statement
Electronic test and measurement equipment is exempt from FCC part 15,
subpart B compliance in the United States of America and from ICES-003
compliance in Canada. However, EXFO Inc. makes reasonable efforts to
ensure compliance to the applicable standards.
The limits set by these standards are designed to provide reasonable
protection against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance
with the user documentation, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely
to cause harmful interference in which case the user will be required to
correct the interference at his own expense.
Modifications not expressly approved by the manufacturer could void the
user’s authority to operate the equipment.
European Electromagnetic Compatibility

Regulatory Statement
Warning: This is a class A product. In a domestic environment, this product
may cause radio interference in which case the user may be required to
take adequate measures. Your product is suitable for use in industrial
electromagnetic environments.
European Declaration of Conformity

The full text of the EU declaration of conformity is available at the following
Internet address: www.exfo.com/en/resources/legal-documentation.
RTU-2 v
1 Introducing the RTU-2
The RTU-2 is a modular remote test unit that can be seamlessly integrated
with Nova Fiber Monitoring System (FMS). FMS is the central management
software for all EXFO's fiber monitoring probes such as the RTU-2, FG-750,
and RTU-2 for point-to-point (P2P) and point-to-multipoint (P2MP)
networks.
Main Features
Your unit, which could be part of various EXFO solutions, offers the
following:
 Two module slots
 Six USB 3.0 host ports
 LAN/WAN Ethernet port (10/100/1000 Base-T)
 Front and rear management Ethernet ports (10/100/1000 Base-T) for

local access
 Installation in 19-inch racks or cabinets (with the provided brackets)
 Possibility to install an optional panel allowing to access the ports and

connectors located on the back panel of the unit from the front of the
rack instead
 Possibility to use with the RTUe-9110 and RTUe-9120 external switches
 Easy software updates
RTU-2 1
Introducing the RTU-2
Main Features
Front panel – RTU-2
On/Off button (see Turning on Your Unit on page 51

and Turning off Your Unit on page 52)
LEDs
Module slots
USB 3.0 host port
Ethernet (RJ-45) management port for local access

(to connect a portable computer to the unit)
Built-in display
2 RTU-2
Main Features
Back panel – RTU-2

Dry contact relays
DC power inlet (dual feed) (reserved for future use)
Main power switch Grounding lug USB 3.0 host ports
Ethernet (RJ-45) port Ethernet (RJ-45) management port

(for LAN/WAN connection) (for local access)
Note: You can also connect the unit to AC power with the AC/DC power adapter
sold by EXFO.
Note: Depending on your particular setup needs, you can install an optional
panel allowing you to access the ports and connectors of the back panel of
the unit from the front of the rack instead. For more information,
see Installing the Optional Access (Junction) Panel on page 18.
RTU-2 3
LED Indicators Description
Front view – Optional access panel
DC power inlet (dual feed)
USB 3.0 host ports Grounding lug
Ethernet (RJ-45) port

(for LAN/WAN connection)
Note: You can also connect the unit to AC power with the AC/DC power adapter
sold by EXFO.

There are LED indicators located on the front panel of your unit, providing
you with information about the power and system statuses.
The table below presents the possible statuses once the initial startup
sequence is complete.
LED Status Meaning

Green Unit is on.
Yellow One of the unit’s fuses is blown
Power
(see Replacing Fuses on page 64).
Off Unit is off.
4 RTU-2
LED Status Meaning

Green The unit is working properly and is ready.
Green, blinking The initialization of the unit or its shutdown is
underway.
Yellow Non-critical hardware error detected.
The temperature of the room where the unit
is located could be slightly too low or too
high, or there could be a hardware
malfunction.
Ensure that the temperature falls within the
specified operating temperature range (see
Systema Electrical Safety Information on page 13).
If the problem persists, contact EXFO.
Red Critical hardware error detected.
The temperature of the room where the unit
is located is critically too low or too high, or
there could be a hardware malfunction.
Ensure that the temperature falls within the
specified operating temperature range (see
Electrical Safety Information on page 13).
If the problem persists, contact EXFO.
Off Unit is off.
a. If more than one error is detected at the same time, the color of the LED will be set according to the most
severe error (red as the most severe, followed by yellow).
RTU-2 5
Product Registration
Product Registration
You can now register your new EXFO products online and benefit from
every possible opportunity to optimize their performance. By doing so, you
will always be notified of the latest software updates, key product
enhancements and up-to-date support information related to your
products.
To register your product online:
1. Open a Web browser and go to www.exfo.com.
2. Log in to your EXFO account.
3. Click Support > Product registration.
4. Under My Products, click Register.
5. Follow the on-screen instructions.
Technical Specifications
To obtain this product’s technical specifications, visit the EXFO Web site at
www.exfo.com.
6 RTU-2
Conventions
Conventions
Before using the product described in this guide, you should understand
the following conventions:
WARNING
Indicates a potentially hazardous situation which, if not avoided,
could result in death or serious injury. Do not proceed unless you
understand and meet the required conditions.
CAUTION
may result in minor or moderate injury. Do not proceed unless you
CAUTION
may result in component damage. Do not proceed unless you
IMPORTANT
Refers to information about this product you should not overlook.
RTU-2 7
2 Safety Information
WARNING
Do not install or terminate fibers while a light source is active.
Never look directly into a live fiber and ensure that your eyes are
protected at all times.
WARNING
The use of controls, adjustments and procedures, namely for
operation and maintenance, other than those specified herein may
result in hazardous radiation exposure or impair the protection
provided by this unit.
WARNING
If the equipment is used in a manner not specified by the
manufacturer, the protection provided by the equipment may be
impaired.
WARNING
Use only accessories designed for your unit and approved by EXFO.
For a complete list of accessories available for your unit, refer to its
technical specifications or contact EXFO.
RTU-2 9
Safety Information
IMPORTANT
Refer to the documentation provided by the manufacturers of any
accessories used with your EXFO product. It may contain
environmental and/or operating conditions limiting their use.
IMPORTANT
When you see the following symbol on your unit , make sure
that you refer to the instructions provided in your user
documentation. Ensure that you understand and meet the required
conditions before using your product.
IMPORTANT
When you see the following symbol on your unit , it indicates
that the unit is equipped with a laser source, or that it can be used
with instruments equipped with a laser source. These instruments
include, but are not limited to, modules and external optical units.
IMPORTANT
Other safety instructions relevant for your product are located
throughout this documentation, depending on the action to
perform. Make sure to read them carefully when they apply to your
situation.
10 RTU-2
Safety Information
Other Safety Symbols on Your Unit
Other Safety Symbols on Your Unit

One or more of the following symbols may also appear on your unit.
Symbol Meaning
Direct current
Alternating current
The unit is equipped with an earth (ground) terminal.
The unit is equipped with a protective conductor terminal.
The unit is equipped with a frame or chassis terminal.
On (Power)
Off (Power)
OR On/off (Power)
Fuse
RTU-2 11
Safety Information
Laser Safety Information
Laser Safety Information

Your instrument is in compliance with standard IEC 60825-1: 2014.
WARNING
Viewing the laser output with telescopic optical instruments (for
example, telescopes and binoculars) may pose an eye hazard and
thus the user should not direct the beam into an area where such
instruments are likely to be used.
The following label indicates that a product contains a Class 1M source:
Laser radiation may be encountered at the optical output port of the

modules or instruments that you use with your unit.
Refer to the user documentation of the different modules for the relevant
laser safety information.
The modules and instruments that you use with your unit may have
different laser classes. Refer to their user documentation for the exact
information.
12 RTU-2
Safety Information
Electrical Safety Information
WARNING
 A readily accessible disconnect device must be installed on the
mains (AC or DC circuits). The power cord of the AC/DC power
adapter can be considered the disconnect device to the main
power.
 If you intend to connect your RTU-2 to AC power, use only the
listed and certified AC/DC power adapter provided by EXFO with
your unit. It provides reinforced insulation between primary
and secondary, and is suitably rated for the country where the
unit is sold.
 DO NOT connect the unit interfaces metallically to OSP (Outside
Plant) wiring. The unit interfaces are designed for use as
intra-building surfaces only (Type 2 or Type 4 ports as described
in GR-1089-CORE) and require isolation from the exposed OSP
cabling. The addition of Primary Protectors is not sufficient
protection in order to connect these interfaces metallically to
OSP wiring.
 Use only the certified power cord that is suitably rated for the
country where the unit is used.
 Replacing detachable MAINS supply cords by inadequately
RATED cords may result in overheating of the cord and create a
risk of fire.
RTU-2 13
Safety Information
WARNING
 Use this unit indoors only.
 Do not remove unit covers during operation.
 Operation of any electrical instrument around flammable gases

or fumes constitutes a major safety hazard.
 To avoid electrical shock, do not operate the unit if any part of
the outer surface (covers, panels, etc.) is damaged.
 Make sure both disconnect devices are turned off before
servicing the unit.
 Only authorized personnel should carry out adjustments,
maintenance or repair of opened units under voltage. A person
qualified in first aid must also be present. Do not replace any
components while the disconnect devices are turned on.
 Use only fuses with the required rated current and specified
type (For fuses 1 and 2, located at the back of the unit: F10A L,
5 mm x 20 mm (0.197 in x 0.787 in), fast-acting, 250 V; For
fuses 3 and 4, located on the front of the access panel: F6.3A L,
5 mm x 20 mm (0.197 in x 0.787 in), fast-acting, 250 V). Do not
use repaired fuses or short-circuited fuse holders. For more
information, see the section about replacing the fuses in this
user documentation.
 Unless otherwise specified, all interfaces are intended for
connection to ES1 circuits only.
 Capacitors inside the unit may be charged even if the unit has
been disconnected from its electrical supply.
CAUTION
Position the unit so that the air can circulate freely around it.
14 RTU-2
Safety Information
Note: The values presented hereafter in the Equipment Ratings table also apply
to the optional front access panel.
Equipment Ratings
Temperature
 Operation  unit connected to DC power: –5 °C to 50 °C
(23 °F to 122 °F)
 unit connected to AC power (with AC/DC power
adapter): 0 °C to 40 °C (32 °F to 104 °F)
 Storage  –40 °C to 70 °C (–40 °F to 158 °F)
a
Relative humidity 0 % to 95 % non-condensing
Maximum operation altitude 3000 m (9843 ft)
Pollution degree 2
Overvoltage category I
Measurement category Not rated for measurement categories II, III, or IV
Input powerb  unit: –48 V ;10 Ac,d,e
 AC/DC power adapter (units connected to AC power
only): 100 - 240 V ; 50/60 Hz; 5 - 2.5 A
a. Measured in 0 °C to 31 °C (32 °F to 87.8 °F) range, decreasing linearly to 50 % at 40 °C (104 °F).

b. Not exceeding ± 10 % of the nominal voltage.
c. Range: –38.5 - –70 V
d. Taking into account the maximum possible power consumption of certain modules.
e. The maximum current limit is lower when the optional access panel is used.
RTU-2 15
Safety Information
Automatic Fan Speed Management
CAUTION
 The use of voltages higher than those indicated on the label
affixed to your unit may damage the unit.
 The operation and storage temperatures, as well as the altitude
and relative humidity values of some modules may differ from
those specified for your unit. In this case, always ensure that
you comply with the most restrictive conditions (either module
or unit).
Automatic Fan Speed Management

Your unit will determine the most appropriate fan speed, depending on the
power requirements and the type of modules you are using.
IMPORTANT
Fan speed is always determined to cool down the most
heat-generating modules.
If the temperature keeps rising and reaches the limit, your unit will turn off
to both protect itself and protect the modules it houses.
CAUTION
Make sure to use protective covers over empty slots of your unit to
avoid overheating.
16 RTU-2
3 Getting Started with Your Unit
Preparing for Installation
WARNING
 Your unit is designed to be installed in a limited access area, for
example, Central Offices, Telecommunication Centers, computer
rooms, wiring closet, Outside Plant/CELL-Site class 1, and similar
type locations and in accordance with local codes.
 Only trained personnel can perform the unit installation and
configuration tasks. These people have appropriate technical
training and experience to be aware of the hazards to which a
person can be exposed when performing these installation
tasks.
IMPORTANT
To ensure compliance with GR-1089-CORE, use only shielded cables
for Ethernet connections to the unit. The shielded cables must be
grounded at both ends.
Before installing your unit, you should take the following into
consideration:
 The chosen location provides adequate clearance for maintenance
procedures.
 The location is an environmentally-controlled area that meets the
minimum operating parameters.
 The location is isolated from strong electromagnetic fields produced by
electrical devices.
 The power cable and power supply are compatible with your power
service.
 The power source is properly grounded and falls within the internal
power supply rating.
RTU-2 17
Getting Started with Your Unit
Installing the Optional Access (Junction) Panel

Depending on your particular setup needs, you can install an optional
panel allowing you to access the ports and connectors of the back panel of
the unit from the front of the rack instead.
WARNING
For your safety and to avoid damaging your RTU-2 unit, always
ensure that the disconnect devices to which the unit will be
connected are turned off until you have completed all the
installation procedures.
The optional access panel kit includes the following:

 Access panel assembly itself
 Cable retainer
 Cover
 Two mounting brackets (left and right)
 Four USB cables
 One Ethernet cable
 Four M3 x 8 pan-head (#1054071) screws
 Four M3 x 4 pan-head (#1044122) screws
 Eight M4 x 8 flat-head (#1052740) screws
 Three M3 x 5 flat-head (#1067832) screws
 One 80 mm x 2.3 mm (#1001051) cable tie
18 RTU-2
To install the optional access panel:

1. Ensure that your RTU-2 unit is turned off.
CAUTION
You should remove all your modules from the RTU-2 unit before
installing the access panel. Otherwise, they could be damaged or
their calibration could be affected.
2. Ensure that no USB or electrical cables are connected to the RTU-2.

3. Position the RTU-2 so that its top panel rests on a flat surface such as a
table.
4. Install the mounting brackets as follows:
4a. Align the holes of the first bracket with the holes of the unit’s
casing so that the mounting flange of the bracket is positioned
18 mm from the front panel of the RTU-2.
Front panel
Mounting flange
positioned 18 mm
from the front panel
4b. Fix the first bracket on the unit with four M4 x 8 flat-head
(#1052740) screws.
RTU-2 19
4c. Repeat steps 3b and 3c with the other bracket, ensuring that you
place the bracket at the exact same position (set of holes on the
bracket and on the unit’s casing).
5. Attach the access panel as follows:
5a. Place the access panel (shown in gray below) on the RTU-2 so
that the screw holes for the cover are visible. Ensure that the
access panel is positioned in front of the mounting bracket legs.
Mounting bracket legs
Screw holes
for the cover
Access panel
5b. Fix the access panel to the round screw holes of the first bracket
leg with two M3 x 8 pan-head (#1054071) screws.
5c. Fix the access panel to the slotted screw holes of the second
bracket leg with two M3 x 8 pan-head (#1054071) screws.
20 RTU-2
IMPORTANT
For a cleaner installation and easier maintenance, EXFO
recommends to connect the USB cables as suggested below.
6. Connect the USB and Ethernet cables as follows:

6a. Connect the straight part of the USB cables to the corresponding
ports located at the back of the access panel (number 1
represents the first USB cable).
1 2 3 4
6b. Connect the straight part of the Ethernet cable to the

corresponding port located at the back of the access panel.
6c. Connect the angled part of the USB cables to one of the
corresponding ports located at the back of the RTU-2.
1 2 3 4
RTU-2 21
6d. Connect the angled part of the Ethernet cable to the LAN/WAN
Ethernet port ( ) located at the back of the RTU-2.
7. Move the grounding lug as follows:

7a. Remove the two Phillips screws and the grounding lug from the
back panel of the RTU-2.
7b. Place the assembly so that you can see the front of the access
panel.
7c. If you are ready to ground the unit, see Grounding Your Unit on
page 31.
OR
If you prefer to ground the unit later, use the two Phillips screws to
attach the grounding lug to the front of the access panel.
22 RTU-2
8. Ensure that the RTU-2 is not already equipped with a terminal block
and if so, remove it as follows:
8a. Place the assembly so that you can see the back panel of the
RTU-2.
8b. Unscrew the two screws holding the terminal block in place.
Screws
8c. When the terminal block is loose, gently pull it toward you to
remove it, and expose the electrical connectors. You can discard
this terminal block as you will no longer need it.
Note: If no terminal block was attached to the RTU-2 at time of purchase, but one
was provided separately in a bag, you can simply discard this terminal
block as you will not need it.
RTU-2 23
9. Prepare the access panel for power connection as follows:

9a. Position the power cable of the access panel so that its connector
is aligned properly with the bay containing the electrical
connectors of the RTU-2.
9b. Slide the connector all the way into the bay until it stops.
9c. Secure the connector in place with the two screws.
9d. If you are ready to make the connections for AC or DC power,
see Connecting Your Unit to a Power Source on page 43.
OR
If you prefer to make these connections later, go to next step.
24 RTU-2
10. Install the cable retainer as follows:

10a.Position the cable retainer as shown below, ensuring that the
power cable is well aligned with the notch for the cable tie.
Notch for the

cable tie
10b.Fix the cable retainer with four M3 x 4 pan-head (#1044122)

screws.
11. Secure the power cable with the 80 mm x 2.3 mm (#1001051) cable
tie, as shown below. Once the power cable is secured, cut off the
excess length of the cable tie. Otherwise, you will not be able to install
the cover later.
A B C D
RTU-2 25
12. Install the cover on the access panel as follows:

12a.From the back of the access panel, slide the cover forward until it
clips unto the cable retainer.
12b.Secure the cover in place with three M3 x 5 flat-head (#1067832)

screws.
The optional access panel is now installed properly and ready to use.
26 RTU-2
Installing Your Unit and the Optional Front Access Panel in a Rack
Installing Your Unit and the Optional Front

Access Panel in a Rack
 Your unit and its optional front access panel are designed to be
installed in 19-inch racks only with the provided mounting brackets.
They will not fit into 21-inch (ETSI) and 23-inch racks.
 The rack should provide sufficient vertical clearance to insert the unit
and the front access panel (if applicable).
 The height of the unit alone is one rack unit (1U) high or 44,45 mm
(1.75 in.).
 The total height of the unit and the front access panel is one and a
half rack unit (1.5U) high or 66,68 mm (2.63 in.).
 Your unit has front air intakes and rear air exhausts. Mount or position
your unit so that air can circulate freely around it. When operating the
unit, select a location that provides at least:
 75 mm (3 in.) of clearance at the rear
 75 mm (3 in.) of clearance on the front
CAUTION
Failure to provide adequate cooling clearance may result in an
excessive internal temperature, thus reducing the reliability of your
RTU-2 unit.
Note: There is no need to leave an empty slot between units when you stack
them one on top of the other inside a rack.
RTU-2 27
WARNING
 The equipment rack must be anchored to an unmovable
support to prevent it from falling over when one or more units
are extended in front of the rack on slides. You must also
consider the weight of any other device installed in the rack. A
crush hazard exists if the rack tilts forward, which could cause
serious injury.
 Mounting of the unit in a rack or cabinet should be such that a
hazardous condition is not achieved due to uneven mechanical
loading.
IMPORTANT
Unless you intend to use an optional access panel, to let the front
USB and management ports free for potential maintenance, EXFO
recommends to keep all non-optical connections to the back of the
unit.
To install your unit in a rack:

1. Ensure that your unit is turned off.
CAUTION
You should remove all your modules from the RTU-2 unit before
installing it into a rack. Otherwise, they could be damaged or their
calibration could be affected.
2. Ensure that no USB or electrical cables are connected to the unit.
28 RTU-2
3. If you are using the unit without the optional access panel, install the
mounting brackets as follows:
3a. Position the unit so that its bottom panel rests on a flat surface
such as a table.
3b. Align the holes of the first bracket with the holes of the unit’s
casing at the position that best suits your installation needs. You
can even invert position of the mounting bracket if necessary.
Brackets in standard position
Brackets in inverted position
RTU-2 29
3c. Fix the first bracket on the unit with the supplied screws (four
screws per bracket).
3d. Repeat steps 3b and 3c with the other bracket, ensuring that you
place the bracket at the exact same position (orientation of the
bracket, set of holes on the bracket and on the unit’s casing).
4. Place the unit in the rack at the desired height.
5. Fix the unit in place using the hardware supplied with the rack. Use
two screws per side.
To ground your unit properly, you must ensure that there is a
metal-to-metal contact between the rack and the mounting hardware.
For this reason, EXFO recommends to use thread-forming screws, star
(tooth) lock washers, or similar hardware that remove any paint or
non-conductive coatings. For more information, see Grounding Your
Unit on page 31.
RTU-2 without access panel
RTU-2 with access panel
30 RTU-2
Grounding Your Unit
Grounding Your Unit

To avoid the potential for an electrical shock hazard, you must reliably
connect an earth grounding conductor to the unit or to the optional front
access panel if you are using one.
Note: The DC units are intended for installation with an isolated DC return (DC-I)
and are to be installed in a Common Bonding Network (CBN) per
GR-1089-CORE.
WARNING
All wiring and installation must be in accordance with local building
and electrical codes acceptable to the authorities in the countries
where the equipment is installed and used.
If you are not sure on how to proceed, consult a certified
electrician.
RTU-2 31
Grounding Your Unit
To ground your unit:

1. Remove the two Phillips screws and the grounding lug from the back
panel of your unit or from the front of the optional access panel if you
are using one.
2. Prepare the ground wire (#14 AWG, green), and attach one of its ends
to the unit’s or access panel’s grounding lug using a crimping tool.
3. Use the two Phillips screws to attach the grounding lug and wire
assembly to the back panel of your unit or to the front of the optional
access panel.
4. Ground the other end of the wire as per your local regulation.
Your unit is now grounded properly.
32 RTU-2
Connecting a Monitoring Device to the Dry Contact Relays
Connecting a Monitoring Device to the Dry

Contact Relays
Your unit is equipped with dry contact relays that enable you to connect
your own monitoring device if you wish to do so.
There are three dry contact relays (max. 60 V; 0.46 A) on the back panel
of the unit:
 Application relay (reserved for future use): Configurable by an
application for a specific task.
 Power relay: Activated when all components related to the unit are
powered on (the power LED is lit and does not blink).
 System relay: Activated when all the system components are working
normally (the system LED is green).
CAUTION
For optimum performance and safety, you must either crimp a
terminal (ferrule) onto the stranded conductors, or tin them before
installing them in the terminal block.
RTU-2 33
To connect a monitoring device to the dry contact relays:

1. Unscrew the two screws holding the terminal block for dry contact
relays in place.
Screws
2. When the terminal block is loose, gently pull it toward you to remove it,
exposing the pins.
3. Crimp each wire with a terminal (ferrule) or tin each of them.

4. Unscrew the screws (shown in grey) located at the top of the terminal
block.
34 RTU-2
5. Connect the wires using the diagram below as a guide.
Pin 1 Pin 9
Power relay Application relay

Pin 1 - NO = Normally open Pin 7 - NO = Normally open
Pin 2 - C = Common Pin 8 - C = Common
Pin 3 - NC = Normally closed Pin 9 - NC = Normally closed
System relay
Pin 4 - NO = Normally open
Pin 5 - C = Common
Pin 6 - NC = Normally closed
6. Tighten the screws located at the top of the terminal block to secure
the wires in place.
RTU-2 35
7. Ensure that the terminal block is aligned properly with the bay
containing the pins.
8. Slide the terminal block all the way into the bay until it stops.
9. Screw the two screws to secure the terminal block in place.
The dry contact relays are now installed properly.
36 RTU-2
Inserting and Removing Test Modules
CAUTION
 Never insert or remove a module while the RTU-2 unit is turned
on. This will result in immediate and irreparable damage to
both the module and unit.
 To avoid damaging your unit, use it only with modules
approved by EXFO.
To insert a module into the unit:

1. If it is not already done, turn off your unit by pressing the on/off button.
2. Take the module and place it horizontally so that the connector pins
are at the back, and the protruding edges are facing downwards.
Connector pins at the back
Protruding edges
Identification sticker
3. Insert the protruding edges of the module into the grooves of the
receptacle’s module slot.
4. Push the module all the way to the back of the slot, until it stops.
RTU-2 37
5. Turn the two retaining screws clockwise until they are tightened to
secure the module into its “seated” position. The faceplate of the
module should be flush with the front panel of the unit.
Turn retaining screw

clockwise
Note: If you have not connected to the Nova Fiber Web application and
performed the complete configuration of your unit yet, just disregard step 6
and the rest of the current procedure. The necessary steps will be explained
in the section about using your unit for the first time.
6. Turn on the unit by pressing the on/off button. The module will be
detected automatically during the startup sequence.
7. Using the Nova Fiber Web application, from the Status window,
confirm that the detection of the module is completed.
8. Connect the optical fibers as needed.
38 RTU-2
9. From FMS, proceed as follows.

9a. If the RTU-2 unit was already attached before you inserted a
module, detach it.
9b. Attach the RTU-2 unit hosting the newly inserted module.
9c. Perform an ad-hoc test as needed to confirm that all the fibers
have been properly connected.
9d. Configure optical routes as needed.
Note: For more information about FMS, refer to its user documentation.
To remove a module from the unit:

1. Turn off your unit by pressing the on/off button.
2. Disconnect any optical fibers.
3. Turn the two retaining screws counterclockwise until they are loose
(do not remove them completely).
Turn retaining screw

counterclockwise
RTU-2 39
4. Hold the module by its sides or by the retaining screws (NOT by the
optical connectors) and pull it out.
Note: The retaining screws can be used as handles to pull out the module safely.
CAUTION
Pulling out a module by its optical connectors could seriously
damage both the module and connectors. Always pull out a module
by its casing or the retaining screws.
5. Cover empty slots with the supplied protective covers.
CAUTION
Failure to reinstall protective covers over empty slots will result in
ventilation problems.
6. Turn on the unit by pressing the on/off button.

7. Using the Nova Fiber Web application, from the Status window,
confirm that the removal of the module is completed.
8. Reconnect the optical fibers as needed.
40 RTU-2
Connecting RTUe-9110/RTUe-9120 External Switches to Your Unit
9. From FMS, proceed as follows.

9a. If the RTU-2 unit was already attached before you removed a
module, detach it.
9b. Attach the RTU-2 unit from which you have just removed a
module.
9c. Perform an ad-hoc test as needed to confirm that all the fibers
have been properly reconnected.
9d. Reconfigure optical routes as needed.
Note: For more information about FMS, refer to its user documentation.
Connecting RTUe-9110/RTUe-9120 External

Switches to Your Unit
Depending on your testing needs, you may want to connect external
switches to your unit to increase the number of optical ports available.
If you want to remove an external switch from the system, ensure that no
test is underway, and then simply disconnect the optical fibers and the USB
cable.
Note: Once you have connected or disconnected an external switch, you need to
update your test setup in FMS. You must first detach and reattach the
corresponding RTU-2 unit, and then select the desired switch and ports
when applicable. For more information on how to attach or detach units,
refer to the user documentation of FMS.
IMPORTANT
Unless you intend to use an optional access panel, if you work with
an RTUe-9110, to let the front USB and management ports free for
potential maintenance, EXFO recommends to keep all non-optical
connections to the back of the unit.
RTU-2 41
Connecting RTUe-9110/RTUe-9120 External Switches to Your Unit
To connect a single switch to your unit:

1. Connect the provided USB cable to the USB port (B type) located on
the back panel (RTUe-9110) or on the front panel (RTUe-9120) of the
switch.
RTUe-9110 – Back panel
RTUe-9120 – Front panel
2. Connect the other end of the USB cable to one of the USB ports located
on the back panel of the unit or on the front of the optional access
panel.
Back panel – RTU-2 USB cable

USB cable
Note: For more information on how to connect several switches to your unit, refer
to the Optical Switch user guide.
42 RTU-2
Connecting Your Unit to a Power Source

Before starting to work with your unit, you must connect it to a power
source (AC or DC). There is a specific procedure for each of these types of
power sources.
WARNING
 A certified over-current protecting device that is suitably rated
must be installed at the source.
 All electrical installation and accessories must be done and
selected as per local electrical code and regulation.
 To avoid fire hazards and ensure your safety, when you intend
to connect your unit to DC power, always select a wire gauge
according to the RTU-2 unit’s ratings, cable length, and local
electrical code.
CAUTION
 For optimum performance and safety, you must either crimp a
terminal (ferrule) onto the stranded conductors, or tin them
before installing them in the terminal block.
 To avoid damaging your unit, always ensure that the disconnect
devices to which the unit will be connected are turned off
before connecting it to DC or AC power.
Note: The AC/DC power adapter is not covered by the NEBS certification.
RTU-2 43
To connect your unit to DC power:

1. If you are not using the optional access panel, ensure that the unit’s
main power switch is in the off position.
Back panel
Main power switch in off position
2. Ensure all power is off or disconnected at the source.
Note: A certified over-current protection of 10 A must be installed at the power

secondary distribution.
3. Ensure that the unit is grounded properly. For more information,

see Grounding Your Unit on page 31.
44 RTU-2
4. From the back panel of your unit or the front of the optional access
panel, unscrew the two screws holding the terminal block in place.
Screws
Screws
5. When the terminal block is loose, gently pull it toward you to remove it,
exposing the electrical connectors.
RTU-2 45
6. Crimp each power lead (maximum 14 AWG) with a terminal (ferrule)

or tin each of them. Unscrew the four screws (shown in grey) located
at the top of the terminal block.
7. Pair the power leads with the appropriate power terminal for each of
the feed, respecting the polarity as indicated just above the terminal
block (unit) or on the terminal block (optional access panel).
First feed Second feed
46 RTU-2
8. Tighten the four screws located at the top of the terminal block to
secure the wires in place.
9. Ensure that the terminal block is aligned properly with the bay
containing the electrical connectors.
10. Slide the terminal block all the way into the bay until it stops.
11. Screw the two screws to secure the terminal block in place.
12. Turn on the disconnect device that is connected to the unit or to the
optional access panel.
13. If you are not using the optional access panel, flip the unit’s main
power switch to the on position.
Main power switch
You are now ready to turn on the unit (see Turning on Your Unit on
page 51).
RTU-2 47
To connect your unit to AC power:

1. If you are not using the optional access panel, ensure that the unit’s
main power switch is in the off position.
Back panel
Main power switch in off position
2. Ensure all power is off or disconnected at the source.

3. Ensure that the unit is grounded properly. For more information,
see Grounding Your Unit on page 31.
48 RTU-2
4. If necessary, remove the block terminal as follows:

4a. From the back panel of your unit or the front of the optional
access panel, unscrew the two screws holding the terminal block
in place.
Screws
Screws
4b. When the terminal block is loose, gently pull it toward you to
remove it, exposing the electrical connectors.
RTU-2 49
5. Ensure that the connector of the AC/DC power adapter is aligned

properly with the bay containing the electrical connectors.
6. Slide the connector of the AC/DC power adapter all the way into the
bay until it stops.
7. Screw the two screws to secure the connector of the AC/DC power
adapter in place.
8. Ensure that the removable power cord is connected to the other end of
the AC/DC power adapter, and then connect the adapter to the power
outlet.
9. If necessary, turn on the disconnect device.
10. If you are not using the optional access panel, flip the unit’s main
power switch to the on position.
Main power switch
You are now ready to turn on the unit (see Turning on Your Unit on
page 51).
50 RTU-2
Turning on Your Unit
Turning on Your Unit

Before you turn on the unit for the very first time, EXFO recommends that
you read the safety and installation instructions.
To turn on the unit:
1. If it is not already done, connect your unit to an AC or a DC power
source (see the corresponding section for safety information and
detailed instructions).
2. If it is not already done, ensure that the main power switch, located at
the back of your unit is set to the on position.
3. Press the on/off button. For more information about working with your
unit for the very first time, see the corresponding section in this
documentation.
RTU-2 51
Turning off Your Unit
Turning off Your Unit

Your unit will shut down when you press the power button. It will perform
a complete restart routine the next time you use it.
Note: Should the unit ever stop responding, first try to turn it off normally. If this
does not work, if you can, flip the main power switch (located at the back
of the unit) to the off position, and then flip it back to the on position. If you
do not have access to the main power switch, turn off the disconnect
devices to which the unit is connected.
In the event of a power outage, your unit is configured to automatically

return to the state into which it was before the outage (on or off). This
means that if your unit was on before the outage, it will automatically
restart when the power comes back.
CAUTION
To avoid damaging your unit when you need to disconnect it from
its external power source, first turn the unit off. Then, turn off the
disconnect devices to which the unit is connected before
proceeding.
To turn off the unit completely from the unit itself:

Press the on/off button.
52 RTU-2
Working With Your Unit for the First Time

By starting to use your unit, you implicitly agree to the EXFO and third-party
EULAs related to your unit and instruments.
You will need a computer (laptop) and a network cable to connect to your
RTU-2 unit.
The following procedure takes into account that you have already mounted
your unit in a rack, grounded it, inserted the test modules, etc. For more
information, see the corresponding sections presented earlier in this
chapter.
To start working with your unit:
1. If it is not already done, turn on the unit (see Turning on Your Unit on
page 51).
2. Connect one end of a network cable to the management port of your
unit and the other end to an Ethernet port on the computer.
3. As soon as the (System) LED is green steady, from your

computer, open a Web browser and type 169.254.10.10 in the address
bar to access the Nova Fiber application.
Note: It may take a few seconds before you can see the Nova Fiber application if
your computer needs to reconfigure its network to a link-local address first.
4. When the application prompts you, enter the connection information.

 The default user name is: admin
 The default password is: admin
5. For security reasons, when the application prompts you, change the
password.
RTU-2 53
6. From the Status page, ensure that the test modules have been
detected as expected.
7. Configure the network as follows:

7a. From the list, select Network.
54 RTU-2
7b. Set the IP address and various parameters as needed, and then
click Apply to confirm.
To confirm the changes
RTU-2 55
IMPORTANT
To avoid connection problems between your unit and FMS, ensure
that the date and time set on your unit correspond to the current
date and time.
8. Configure the date and time as follows:

8a. From the list, select Time.
8b. By default, the application sets the date and time values to those
of the Web browser you are currently using, but you can change
them as needed. You can set the date and time manually or use
an NTP server. Click Apply to confirm.
To confirm the changes
Note: After a successful connection between FMS and your unit, FMS will provide
its own NTP server.
56 RTU-2
9. Configure the list of trusted certificates as follows:

9a. From the list, select Certificates.
9b. Click Add to add a trusted certificate to the list. The certificate file
that you provide must be in PEM format.
Identifies your RTU-2 unit so that it can be seen as

“trusted” by FMS.
To delete a specific trusted certificate

from your RTU-2 unit
To delete all trusted certificates from

your RTU-2 unit
9c. Follow the instructions on screen.
RTU-2 57
10. Connect your unit to FMS as follows:

10a.From the list, select Operating mode.
10b.In the Nova Fiber FMS box, enter the name of your FMS server
(ex.: abc.fms.your_company.com).
58 RTU-2
10c. If your system is configured so that FMS requires the

authentication of all RTU-2 units, click Request device certificate.
OR
If FMS does not require the authentication of the RTU-2 units, go
directly to step 10e.
10d.When the application prompts you, enter the username and

password for certificate retrieval that was provided by your system
administrator. As soon as the application notifies you that the
certificate has been updated, you are ready for the connection.
RTU-2 59
10e.Click Connect to establish the connection with FMS.
Note: The status of the connection is visible from the Status page. The status
goes from “Not configured” to “Connecting” to “Established”. If any
connection problem occurs, the application will display “Connecting” along
with the last error, and the RTU-2 will periodically try to reconnect to the
FMS server.
Note: If you need to detach your unit from the link, you can click Disconnect. At
this point, since there are no monitoring data acquired so far, no data can
be lost.
60 RTU-2
11. If you need to define a login banner, you can do so as follows:

11a.From the list, select Administration.
11b.Select the Enable banner check box.
11c. Enter the desired text, and then click Apply to confirm.
Your RTU-2 unit is now configured properly.
RTU-2 61
4 Maintenance
To help ensure long, trouble-free operation:
 Always inspect fiber-optic connectors before using them and clean
them if necessary.
 Keep the unit free of dust.
 Clean the unit casing and front panel with a cloth slightly dampened
with water.
 Store unit at room temperature in a clean and dry area. Keep the unit
out of direct sunlight.
 Avoid high humidity or significant temperature fluctuations.
 Avoid unnecessary shocks and vibrations.
 If any liquids are spilled on or into the unit, turn off the power
immediately, disconnect from any external power source and let the
unit dry completely.
WARNING
The use of controls, adjustments and procedures, namely for
operation and maintenance, other than those specified herein may
result in hazardous radiation exposure or impair the protection
provided by this unit.
RTU-2 63
Maintenance
Replacing Fuses
Replacing Fuses
The unit contains two F10A L type fuses (5 mm x 20 mm (0.197 in x
0.787 in), fast-acting, 250 V), identified as fuses 1 and 2. The fuse carriers
are located at the back of the unit, to the left of the main power switch.
The optional access panel contains two F6.3A L type fuses (5 mm x 20 mm
(0.197 in x 0.787 in), fast-acting, 250 V), identified as fuses 3 and 4. The fuse
carriers are located on the front of the access panel, next to the DC power
inlet.
To replace a fuse:
1. Turn off the unit and disconnect it from the power source (either from
the unit itself or the optional access panel if you are using one).
2. With a flat-head screwdriver, slightly push in the cap of the fuse carrier
while turning counterclockwise until the fuse carrier is released from
the unit (or the access panel).
3. Gently pull on the fuse carrier to remove it.

4. Repeat with the second fuse carrier.
5. Check and replace the fuses, if necessary.
64 RTU-2
Maintenance
Replacing Fuses
6. Insert the new fuse into the fuse carrier.
Fuse carrier Fuse
7. Make sure the fuses are placed firmly in the carrier prior to reinsertion.
8. Slide back the first fuse carrier into the unit (or the access panel).
9. With a flat-head screwdriver, slightly push in the cap of the fuse carrier
while turning clockwise until the fuse carrier is secured in place.
10. Repeat with the second fuse carrier.

11. Connect the unit to the power source (either from the unit itself or the
access panel) and turn on the unit.
RTU-2 65
Maintenance
Recalibrating Your Modules
Recalibrating Your Modules

When they are used exclusively in a system based on the RTU-2, the
FTBx-730C OTDR modules have a recommended calibration interval of
three years. This value takes precedence over the recommended interval
specified in their respective user guides.
For detailed information about the recalibration of these modules, refer to
their user guide.
Recycling and Disposal

This symbol on the product means that you should recycle or
dispose of your product (including electric and electronic
accessories) properly, in accordance with local regulations. Do
not dispose of it in ordinary garbage receptacles.
For complete recycling/disposal information, visit the EXFO Web site at

www.exfo.com/recycle.
66 RTU-2
5 Troubleshooting
Solving Common Problems
Before calling EXFO’s technical support, you may want to consider the
following solutions to problems that could occur.
Problem Possible Cause Solution

My unit does not start. There is a problem related  If your unit is connected
Its power LED ( ) to electrical power. to DC power, make sure
remains off when I press the that the disconnect
on/off button. device is turned on.
If your unit is connected

to AC power, make sure
that the external power
supply is connected at
both ends, and that the
disconnect device is
turned on.
 Ensure that the main
power switch, located at
the back of your unit, is
in the on position.
 Check the fuses
(see Replacing Fuses on
page 64).
 If the unit is connected
to DC power, ensure
that the wires are
connected properly,
respecting polarity
(see Connecting Your
Unit to a Power Source
on page 43).
RTU-2 67
Troubleshooting
Solving Common Problems
Problem Possible Cause Solution

The RTUe-9110/RTUe-9120 The switch has not been Disconnect, then reconnect
external switch that I have detected. the switch.
just connected is not
Ensure that the RTU-2 unit is
working.
on and that its System LED
( ) is green and not
blinking.
The unit does not recognize Defective module. If the unit recognizes other
a test module. modules, the faulty module
could be defective. Return it
to EXFO for repairs.
Module is not supported on Refer to the unit’s technical
your unit. specifications for the
complete list of supported
modules.
68 RTU-2
Troubleshooting
Retrieving Logs
Retrieving Logs
There are two types of logs that you can retrieve from the Nova Fiber Web
application:
 The audit log that lists events and changes that occurred on the RTU-2
unit.
 The system log that provides special information that you can send to
the technical support team at EXFO for further analysis.
To retrieve logs:
1. Connect one end of a network cable to the management port of your
unit and the other end to an Ethernet port on the computer.
2. From your computer, open a Web browser and type 169.254.10.10 in
the address bar to access the Nova Fiber application.
3. From the Nova Fiber Web application, go to the Logs page.
RTU-2 69
Troubleshooting
Retrieving Logs
4. Go to the section corresponding to the type of log that you want to

retrieve, and then click the corresponding Download link.
Note: By default, the logging level of the system log is set to Warning. If necessary,
the technical support team will ask you to change the level to another value
for subsequent actions. The Debug level should be used temporarily as it
can slow down the system. EXFO recommends to set the level back to
Warning once the debug operation is complete.
Note: The time necessary to retrieve a log will vary with its size.
70 RTU-2
Troubleshooting
Contacting the Technical Support Group
Contacting the Technical Support Group

To obtain after-sales service or technical support for this product, contact
EXFO at one of the following numbers. The Technical Support Group is
available to take your calls from Monday to Friday, 8:00 a.m. to 7:00 p.m.
(Eastern Time in North America).
Technical Support Group

400 Godin Avenue 1 866 683-0155 (USA and Canada)
Quebec (Quebec) G1M 2K2 Tel.: 1 418 683-5498
CANADA Fax: 1 418 683-9224
[email protected]
For detailed information about technical support, and for a list of other
worldwide locations, visit the EXFO Web site at www.exfo.com.
If you have comments or suggestions about this user documentation, you
can send them to [email protected].
To accelerate the process, please have information such as the name and
the serial number (see the product identification label), as well as a
description of your problem, close at hand.
RTU-2 71
Troubleshooting
Transportation
Transportation
Maintain a temperature range within specifications when transporting the
unit. Transportation damage can occur from improper handling. The
following steps are recommended to minimize the possibility of damage:
 Pack the unit in its original packing material when shipping.
 Avoid high humidity or large temperature fluctuations.
 Keep the unit out of direct sunlight.
 Avoid unnecessary shocks and vibrations.
72 RTU-2
6 Warranty
General Information
EXFO Inc. (EXFO) warrants this equipment against defects in material and
workmanship for a period of two years from the date of original shipment.
EXFO also warrants that this equipment will meet applicable specifications
under normal use.
During the warranty period, EXFO will, at its discretion, repair, replace,
or issue credit for any defective product, as well as verify and adjust the
product free of charge should the equipment need to be repaired or if the
original calibration is erroneous. If the equipment is sent back for
verification of calibration during the warranty period and found to meet all
published specifications, EXFO will charge standard calibration fees.
IMPORTANT
The warranty can become null and void if:
 unit has been tampered with, repaired, or worked upon by
unauthorized individuals or non-EXFO personnel.
 warranty sticker has been removed.
 case screws, other than those specified in this guide, have been
removed.
 case has been opened, other than as explained in this guide.
 unit serial number has been altered, erased, or removed.
 unit has been misused, neglected, or damaged by accident.
THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED,

IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. IN NO EVENT SHALL EXFO BE LIABLE FOR
SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
RTU-2 73
Warranty
Gray Market and Gray Market Products
Gray Market and Gray Market Products

Gray market is a market where products are traded through distribution
channels that are legal but remain unofficial, unauthorized, or unintended
by the original manufacturer. Intermediaries using such channels to
distribute products are considered to be part of the gray market (hereafter
unauthorized intermediary).
EXFO considers that a product originates from the gray market (hereafter
gray market product) in the following situations:
 A product is sold by an unauthorized intermediary.
 A product is designed and destined for a particular market and sold on

a second market.
 A product is resold, despite being reported lost or stolen.
When products are purchased on the gray market, rather than through an
authorized EXFO distribution channel, EXFO is unable to guarantee the
source and quality of those products nor the local safety regulations and
certifications (CE, UL, etc.).
EXFO will not honor warranty, install, maintain, repair, calibrate, provide
technical support nor make any support contracts available for gray market
products.
For complete information, refer to EXFO's policy regarding gray market
products at
www.exfo.com/en/how-to-buy/sales-terms-conditions/gray-market/
74 RTU-2
Warranty
Liability
Liability
EXFO shall not be liable for damages resulting from the use of the product,
nor shall be responsible for any failure in the performance of other items to
which the product is connected or the operation of any system of which
the product may be a part.
EXFO shall not be liable for damages resulting from improper usage or
unauthorized modification of the product, its accompanying accessories
and software.
Exclusions
EXFO reserves the right to make changes in the design or construction of
any of its products at any time without incurring obligation to make any
changes whatsoever on units purchased. Accessories, including but not
limited to fuses, pilot lamps, batteries and universal interfaces (EUI) used
with EXFO products are not covered by this warranty.
This warranty excludes failure resulting from: improper use or installation,
normal wear and tear, accident, abuse, neglect, fire, water, lightning or
other acts of nature, causes external to the product or other factors beyond
the control of EXFO.
IMPORTANT
In the case of products equipped with optical connectors, EXFO will
charge a fee for replacing connectors that were damaged due to
misuse or bad cleaning.
Certification
EXFO certifies that this equipment met its published specifications at the
time of shipment from the factory.
RTU-2 75
Warranty
Service and Repairs
Service and Repairs

EXFO commits to providing product service and repair for five years
following the date of purchase.
To send any equipment for service or repair:
1. Call one of EXFO’s authorized service centers (see EXFO Service
Centers Worldwide on page 77). Support personnel will determine if
the equipment requires service, repair, or calibration.
2. If equipment must be returned to EXFO or an authorized service
center, support personnel will issue a Return Merchandise
Authorization (RMA) number and provide an address for return.
3. If possible, back up your data before sending the unit for repair.
4. Pack the equipment in its original shipping material. Be sure to include
a statement or report fully detailing the defect and the conditions under
which it was observed.
5. Return the equipment, prepaid, to the address given to you by support
personnel. Be sure to write the RMA number on the shipping slip. EXFO
will refuse and return any package that does not bear an RMA number.
Note: A test setup fee will apply to any returned unit that, after test, is found to
meet the applicable specifications.
After repair, the equipment will be returned with a repair report. If the
equipment is not under warranty, you will be invoiced for the cost
appearing on this report. EXFO will pay return-to-customer shipping costs
for equipment under warranty. Shipping insurance is at your expense.
Routine recalibration is not included in any of the warranty plans. Since
calibrations/verifications are not covered by the basic or extended
warranties, you may elect to purchase FlexCare Calibration/Verification
Packages for a definite period of time. Contact an authorized service center
(see EXFO Service Centers Worldwide on page 77).
76 RTU-2
Warranty
EXFO Service Centers Worldwide
EXFO Service Centers Worldwide

If your product requires servicing, contact your nearest authorized service
center.
EXFO Headquarters Service Center

400 Godin Avenue 1 866 683-0155 (USA and Canada)
Quebec (Quebec) G1M 2K2 Tel.: 1 418 683-5498
CANADA Fax: 1 418 683-9224
[email protected]
EXFO Europe Service Center

Winchester House, School Lane Tel.: +44 2380 246800
Chandlers Ford, Hampshire S053 4DG Fax: +44 2380 246801
ENGLAND [email protected]
EXFO Telecom Equipment

(Shenzhen) Ltd.
3rd Floor, Building C, Tel: +86 (755) 2955 3100
FuNing Hi-Tech Industrial Park, No. 71-3, Fax: +86 (755) 2955 3101
Xintian Avenue, [email protected]
Fuhai, Bao’An District,
Shenzhen, China, 518103
To view EXFO's network of partner-operated Certified Service Centers

nearest you, please consult EXFO's corporate website for the complete list
of service partners:
http://www.exfo.com/support/services/instrument-services/
exfo-service-centers.
RTU-2 77
Index
Index
D
A DC power ........................................ 31, 43, 44
AC
dry contact relays ........................................ 33
adapter .................................................. 13
connection................................... 3, 44, 48
power ........................................ 31, 43, 48 E
requirements ................................... 15, 16 equipment returns....................................... 76
adding external switch ................................ 41 Ethernet port location ............................... 3, 4
after-sales service ........................................ 71 Ethernet portlocation .................................... 2
amber LED..................................................... 4 ETSI racks..................................................... 27
automatic fan speed ................................... 16 external
power supply ......................................... 13
switch, connecting to unit ..................... 41
B
black LED....................................................... 4
blinking LED .................................................. 4 F
boot, first .................................................... 53 fan speed..................................................... 16
first startup.................................................. 53
flashing LED................................................... 4
C front panel, cleaning ................................... 63
cabinet installation...................................... 27
fuse
capacitors.................................................... 14
replacement ..................................... 14, 64
cascading external switches ........................ 42
type ................................................. 14, 64
caution
of personal hazard................................... 7
of product hazard.................................... 7 G
cleaning green LED ...................................................... 4
front panel............................................. 63 grounding unit ............................................ 31
colors, LEDs ................................................... 4
configuring unit .......................................... 53
H
connecting
hazard, laser radiation ................................. 12
external switch to unit ........................... 41
multiple external switches ..................... 42
unit to AC power ............................. 43, 48 I
unit to DC power ............................. 43, 44 identification label....................................... 71
conventions, safety ....................................... 7 indoor use ................................................... 14
covers, unit.................................................. 14 input current ............................................... 15
current, electrical ........................................ 15
customer service.......................................... 76
RTU-2 79
Index
inserting module ......................................... 37 sources................................................... 15

installing supply .................................................... 13
unit in rack ...................................... 27, 28 switch, main ................................ 3, 44, 48
unit, requirements ................................. 14 product
identification label ................................. 71
specifications ........................................... 6
L
label, identification ..................................... 71
laser safety information .............................. 12 R
LED rack
indicators................................................. 4 dimensions ............................................ 27
power ...................................................... 4 installing units in ................................... 28
system ..................................................... 5 radiation hazard, laser................................. 12
lug, grounding ............................................ 31 red LED.......................................................... 4
regulatory information .................................. v
relays, dry contact ....................................... 33
M removing module ........................................ 37
main power switch............................ 3, 44, 48
repairing unit............................................... 14
maintenance
replacing fuses ............................................ 64
front panel ............................................ 63
requirements for installation ....................... 17
general information............................... 63
return merchandise authorization (RMA) .... 76
port ..................................................... 3, 4
RJ-45 port.................................................. 3, 4
maximum input current .............................. 15
RTU-2, installing .......................................... 28
module
insertion ................................................ 37
removal ................................................. 37 S
mounting brackets ...................................... 27 safety
caution .................................................... 7
conventions ............................................. 7
O grounding unit ...................................... 31
off LED .......................................................... 4
information............................................ 12
orange LED.................................................... 4
warning ................................................... 7
service and repairs ....................................... 76
P service centers ............................................. 77
pinout of the relays ..................................... 33 shipping to EXFO......................................... 76
plugging unit .............................................. 43 shutdown mode .......................................... 52
ports specifications, product .................................. 6
Ethernet........................................... 2, 3, 4 static IP port .................................................. 3
USB.................................................. 2, 3, 4 storage requirements .................................. 63
power symbols, safety .............................................. 7
connecting............................................. 43 system
LED .......................................................... 4 LED .......................................................... 5
relay....................................................... 33 relay....................................................... 33
80 RTU-2
Index
T
technical specifications.................................. 6
technical support ........................................ 71
temperature for storage .............................. 63
transportation requirements ................. 63, 72
turning unit on/off ................................ 51, 52
type of fuses................................................ 14
U
unit
connecting to AC power ........................ 48
connecting to DC power........................ 44
covers .................................................... 14
first configuration.................................. 53
grounding ............................................. 31
installing.................................... 14, 17, 28
repairing ................................................ 14
ventilation ............................................. 14
USB ports .............................................. 2, 3, 4
V
ventilation ................................................... 14
W
warranty
certification ........................................... 75
exclusions .............................................. 75
general .................................................. 73
liability ................................................... 75
null and void.......................................... 73
wizard, configuration.................................. 53
Y
yellow LED..................................................... 4
RTU-2 81

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P/N: 1080539
www.EXFO.com · [email protected]
CORPORATE HEADQUARTERS 400 Godin Avenue Quebec (Quebec) G1M 2K2 CANADA
Tel.: 1 418 683-0211 · Fax: 1 418 683-2170
TOLL-FREE (USA and Canada) 1 800 663-3936
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Version number: 3.0.0.2

Regulatory Information .......................................................................................................... v

European Electromagnetic Compatibility

European Declaration of Conformity

 Six USB 3.0 host ports

 LAN/WAN Ethernet port (10/100/1000 Base-T)

 Front and rear management Ethernet ports (10/100/1000 Base-T) for

 Possibility to install an optional panel allowing to access the ports and

 Easy software updates

Front panel – RTU-2

On/Off button (see Turning on Your Unit on page 51

USB 3.0 host port

Ethernet (RJ-45) management port for local access

Back panel – RTU-2

Main power switch Grounding lug USB 3.0 host ports

Ethernet (RJ-45) port Ethernet (RJ-45) management port

Front view – Optional access panel

DC power inlet (dual feed)

USB 3.0 host ports Grounding lug

Ethernet (RJ-45) port

LED Indicators Description

LED Status Meaning

LED Status Meaning

Other Safety Symbols on Your Unit

The unit is equipped with a protective conductor terminal.

The unit is equipped with a frame or chassis terminal.

Laser Safety Information

The following label indicates that a product contains a Class 1M source:

Laser radiation may be encountered at the optical output port of the

Electrical Safety Information

 Do not remove unit covers during operation.

 Operation of any electrical instrument around flammable gases

a. Measured in 0 °C to 31 °C (32 °F to 87.8 °F) range, decreasing linearly to 50 % at 40 °C (104 °F).

Automatic Fan Speed Management

Installing the Optional Access (Junction) Panel

The optional access panel kit includes the following:

 Two mounting brackets (left and right)

 Four USB cables

 One Ethernet cable

 Four M3 x 8 pan-head (#1054071) screws

 Four M3 x 4 pan-head (#1044122) screws

 Eight M4 x 8 flat-head (#1052740) screws

 Three M3 x 5 flat-head (#1067832) screws

 One 80 mm x 2.3 mm (#1001051) cable tie

To install the optional access panel:

2. Ensure that no USB or electrical cables are connected to the RTU-2.

Mounting bracket legs

6. Connect the USB and Ethernet cables as follows:

6b. Connect the straight part of the Ethernet cable to the

7. Move the grounding lug as follows:

9. Prepare the access panel for power connection as follows:

10. Install the cable retainer as follows:

Notch for the

10b.Fix the cable retainer with four M3 x 4 pan-head (#1044122)

12. Install the cover on the access panel as follows:

12b.Secure the cover in place with three M3 x 5 flat-head (#1067832)

Installing Your Unit and the Optional Front