National Islands Plan Survey Final Report
National Islands Plan Survey Final Report
National Islands Plan Survey Final Report
Final Report
social
research
The National Islands Plan Survey
Final Report
Authors
Ruth Wilson1, Jonathan Hopkins1, Margaret Currie1, Jackie Potts2, Phoebe
Somervail1 and Tami Stevenson1
1
Social, Economic and Geographical Sciences Department, The James Hutton
Institute
2
Biomathematics and Statistics Scotland (BioSS)
1
Tender: CR/2020/06 - Provision of National Island Plan Survey
Reference
No: JUN387316
OCID: ocds-r6ebe6-0000622231
Published by: Scottish Government
Proposal by: The James Hutton Institute
Project Lead: Dr Ruth Wilson, Social, Economic and Geographical Sciences Dept,
James Hutton Institute
Acknowledgements
The researchers would like to thank all of the respondents to the survey for sharing
their time and experience.
We are grateful to the project's Research Advisory Group, the Scottish Islands
Federation, cognitive testers, Miles Welstead (SGSSS intern), Gavin Parsons
(Sabhal Mòr Ostaig) and Greg MacThòmais (translator) for their support in
developing and analysing the survey.
The views expressed in this report are those of the researchers and do not
necessarily represent those of the Scottish Government or Scottish Ministers.
2
Contents
Contents ........................................................................................................ 1
List of figures ................................................................................................. 3
List of tables .................................................................................................. 3
Highlights ......................................................................................................... 4
What is the report about? .............................................................................. 4
What did we do? ............................................................................................ 4
What do we recommend? ............................................................................. 4
Executive Summary ........................................................................................ 5
1. Introduction ................................................................................................. 9
2. Methodology .............................................................................................. 10
2.1 The survey framework: subregions and sampling design ..................... 10
2.2 Who responded to the survey? ............................................................. 13
2.3 Weighting of responses ......................................................................... 16
2.4 Analysis ................................................................................................. 17
3. Main findings ............................................................................................. 19
3.1 Population.............................................................................................. 19
3.1.1 Population growth ........................................................................... 19
3.1.2 Perceptions of crofting .................................................................... 20
3.2 Sustainable economic development ...................................................... 22
3.2.1 Job opportunities and support ........................................................ 22
3.2.2 Business opportunities ................................................................... 24
3.2.3 Tourism........................................................................................... 25
3.3 Transport ............................................................................................... 27
3.3.1 Public transport............................................................................... 27
3.3.2 Walking and cycling infrastructure .................................................. 31
3.4 Housing ................................................................................................. 33
3.4.1 Housing .......................................................................................... 33
3.5 Fuel poverty ........................................................................................... 35
3.5.1 Fuel poverty .................................................................................... 35
3.6 Digital connectivity................................................................................. 36
3.6.1 Digital inclusion in Island communities ........................................... 36
3.7 Health, social care and wellbeing .......................................................... 40
1
3.7.1 Health and social care services ...................................................... 40
3.7.2 Physical activity in islands communities ......................................... 42
3.7.3 Child poverty................................................................................... 44
3.8 Environmental wellbeing and climate change ....................................... 45
3.8.1 Environment ................................................................................... 45
3.8.2 Waste ............................................................................................. 46
3.8.3 Emissions ....................................................................................... 47
3.9 Empowering communities ..................................................................... 48
3.9.1 Involvement in decision-making ..................................................... 48
3.10 Arts, culture and language .................................................................. 51
3.10.1 Participating in arts and culture .................................................... 51
3.10.2 Scotland’s indigenous languages ................................................. 53
3.11 Education............................................................................................. 57
3.11.1 Educational opportunities ............................................................. 57
4. Conclusion ................................................................................................. 59
5. Secondary data sources ........................................................................... 60
Software acknowledgements ...................................................................... 60
2
List of figures
Figure 1. Support for young people to live and move to the islands ............... 20
Figure 2. Crofts are occupied and supported .................................................. 21
Figure 3. Job opportunities and support .......................................................... 24
Figure 4. Business opportunities ..................................................................... 25
Figure 5. Impacts of tourism ............................................................................ 26
Figure 6. Transport connections...................................................................... 30
Figure 7. Quality and safety of roads, paths and pavements .......................... 32
Figure 8. Availability of housing....................................................................... 34
Figure 9. Home heating ................................................................................... 35
Figure 10. Internet access at home ................................................................. 37
Figure 11. Speed and reliability of internet access ......................................... 37
Figure 12. Confidence in using the internet for various activities .................... 38
Figure 13. Access to mobile signal.................................................................. 39
Figure 14. Access to health and social care services ..................................... 41
Figure 15. Experience of online health and social care appointments ............ 42
Figure 16. Availability of sports facilities.......................................................... 43
Figure 17. Use of food banks .......................................................................... 44
Figure 18. Quality of environment ................................................................... 45
Figure 19. Waste and recycling ....................................................................... 46
Figure 20. Pro-environmental behaviour ......................................................... 47
Figure 21. Influence over decision-makers ..................................................... 49
Figure 22. Community spirit ............................................................................ 50
Figure 23. Investment in culture ...................................................................... 52
Figure 24. Use of Scottish Gaelic .................................................................... 54
Figure 25. Use of Scots ................................................................................... 55
Figure 26. Use of a local dialect ...................................................................... 55
Figure 27. Support for Scottish Gaelic ............................................................ 56
Figure 28. Access to educational opportunities .............................................. 58
List of tables
Table 1. Island subregions used in this survey ............................................... 12
Table 2. Survey respondents by age, gender and islands group .................... 15
Table 3. Surveys and responses by island population .................................... 16
Table 4. Frequency of use of public transport ................................................. 30
Table 5. Quality of public transport.................................................................. 31
Table 6. Cultural participation.......................................................................... 53
3
Highlights
What is the report about?
The Scottish Government developed Scotland's National Islands Plan (2019)
following the Islands (Scotland) Act 2018. This plan aims to improve people’s lives
in Scotland's islands. The National Islands Plan Survey gathered data with a view
to collecting information about people’s lives against which we’ll measure the
effectiveness of the Plan.
What did we do?
In October 2020, 20,000 surveys were posted to adult residents of 76 permanently
inhabited islands, with options to complete it on paper, online or by phone, and in
English or Gaelic. A total of 4,347 people responded to the survey from 59 islands,
giving a response rate of 22%.
What did we learn?
Survey findings highlight that experiences of island life vary considerably by island
group and by age groups.
Respondents feel there is a lack of support for young people to remain, move or
return to the islands. The data reveals that respondents feel there are a lack of
employment, training and higher education opportunities and a lack of childcare
options to fit with residents’ working patterns. Respondents also feel there is a poor
variety of housing types, sizes and tenures to meet people’s needs and a lack of
affordable housing. Respondents also have mixed experiences of accessing
healthcare services and of speed and reliability of internet connections. Some feel
there is inadequate infrastructure for the number of tourists their islands attract.
The National Islands Plan Survey has significantly improved the availability of data
held about Scotland’s islands. It has provided baseline data against which to
measure the effectiveness of the Plan.
An interactive data explorer can be found.This allows you to explore the data by
island region, age group, gender, household income, long term health
condition/disability, and household type.
What do we recommend?
Any recommendations or polices should recognise that life is considerably different
in each island group and that different age groups, too, have distinct experiences of
island life. Therefore tailoring to each island group and different age groups seems
appropriate.
4
Executive Summary
The Scottish Government developed the National Islands Plan following the Islands
(Scotland) Act 2018. The National Islands Plan aims to improve life in Scotland's
islands. This plan sets out 12 objectives for improving outcomes for island
communities across Scotland. The National Islands Plan Survey gathered data
relating to these objectives, with a view to:
Methods
In October 2020, 20,000 surveys were posted to adult residents of 76 permanently
inhabited islands, with options to complete it on paper, online or by phone, and in
English or Gaelic. A total of 4,347 people responded to the survey from 59 islands,
giving a response rate of 22%.
General observations
Survey findings highlight that experiences of island life vary considerably by island
group. Differences are particularly striking between residents of Orkney Mainland
and Outer Isles, and Shetland Mainland and Outer Isles, with “mainland” islanders
generally more positive about a range of measures. These differences may be
attributable to proximity to a small town (associated with access to services and
more diverse economies) and direct access to mainland Scotland from the
“mainland” islands, unlike in the outer islands.
The findings show that different age groups, too, have distinct experiences of island
life, and a young person’s views can contrast with those of an older person living in
the same island group. This is especially true of perceptions of opportunities for
population growth and economic development, about which younger respondents
are more positive.
Younger island residents are more positive than older island residents about the
availability of job opportunities across all sectors.
Transport
There was large variation between island groups with respect to the accessibility of
island transport, with patterns of use dictated by island location and infrastructure.
For example, residents of Shetland and Orkney Outer Isles make greatest use of
inter-island ferries, while residents of Mainland Shetland and Mainland Orkney
make most use of flights to and from mainland Scotland. Compared to other
measures, residents express least satisfaction with fares for both residents and
visitors.
Access to buses was reported much more favourably in Orkney Mainland, Shetland
Mainland and Lewis and Harris than in Orkney Outer Isles, Shetland Outer Isles
and Uist and Barra.
Different patterns of transport use are notable between different age groups, with
older people making greater use of local buses and mainland ferries, younger
people flying to and from the mainland more often, and middle-aged residents
(aged 36 to 50) making more use of inter-island ferries. Older people were more
likely to express dissatisfaction with roads, paths and pavements.
Housing
There is strong evidence of dissatisfaction with housing among respondents, with
perceived poor availability of housing – and affordable housing – in many islands.
6
In contrast, the majority of island groups reported high proportions of holiday and
second homes.
Fuel poverty
The majority of island residents reported that their heating bills had increased in the
past year. While most said that they could afford to keep their home warm, a
significant minority could not and some had to choose between food and heating.
Digital connectivity
The majority of respondents could access the internet from home. However, speed
and reliability of internet connections are an issue for many, particularly in Orkney
and Shetland Outer Isles. Mobile signals vary, with particularly poor reports from
Orkney Outer Isles.
Islanders are generally confident in using the internet for most tasks, but slightly
less confident in using the internet to attend online health and social care
appointments.
Communities
Islanders, particularly young islanders, have a greater sense of empowerment
within their own communities than they do at regional or national level. Island
residents generally have a strong sense of belonging to their local area, but sense
of community is stronger in some areas than others.
7
Arts, culture and language
Experiences of culture and language vary considerably across island groups, age
groups and genders, with different patterns of cultural participation and perceptions
of the extent to which island culture is supported. Of note, residents of Orkney
Mainland and Shetland Mainland are most likely to feel that there is investment in
cultural and historic places, and that islanders' creative talents are supported and
nurtured.
Those who speak Gaelic have mixed views on how much they are able to use the
language in their community, with residents of Lewis and Harris most likely to report
that they can use Gaelic in a range of situations. Younger people are more likely to
speak and understand Gaelic than older people.
Education
Perceptions of the quality of education available locally are very positive with regard
to primary education but decrease notably in some islands in relation to secondary
education, likely due to limited subject availability. Agreement rates with respect to
college and university education and professional qualifications are successively
lower, with more positive perceptions among those living in island groups where
there are small towns.
8
1. Introduction
Scotland's National Islands Plan (2019) was developed following the Islands
(Scotland) Act 2018 and sets out a series of objectives for improving outcomes for
island communities across Scotland. The National Islands Plan Survey gathered
data relating to these objectives, with a view to:
4. To improve housing
9
2. Methodology
A large proportion of the island population is situated in a small number of
islands, and there are many islands with very low or zero population. Nine
subregions were defined, and used to calculate the sample, based on the
combination of subregion, gender and age group.
The final sample therefore covered the maximum number of islands possible,
with clear consideration of representativeness based on age group, gender
and subregion (18 to 75) population.
An important aim of the survey was to gather responses from as many permanently
inhabited islands as possible, and to reach a representative sample of adult
residents (aged 18 and over) in terms of age, gender and island group. The survey
only targeted island residents and excluded users of holiday or second homes who
are resident elsewhere.
The survey was sent to 20,000 island residents in October 2020 and asked about
their perceptions of aspects of island life, including population levels, economic
development, transport, housing, fuel poverty, digital connectivity, health and social
care, environmental wellbeing, community empowerment, and culture and
education. Respondents could complete the survey by post, online or by phone,
and in English or Gaelic. The survey was formally open until 23 November 2020
but responses continued to arrive throughout December. All responses received
until 4 January 2021 have been included in the analysis.
4,347 people responded to the survey (4,147 or 95% by post, 3 or 0.1% by phone
and 197 or 5% online including 7 in Gaelic). This report summarises the main
findings. More detailed summary data will be available through a publicly
accessible online tool, to be launched in July 2021.
10
1. The Scottish Postcode Directory, produced by National Records of Scotland
(NRS), contains an index of information on ‘small user’ postcodes, and parts
of split postcodes. This, and other NRS data (Census Indexes, Geography
metadata from the postcode directory, and information on the recent 'Islands
2020' definition) were used to identify postcodes or parts of split postcodes
which were a) in the six council areas of interest (that is, Argyll and Bute, Na
h-Eileanan Siar, Highland, North Ayrshire, Orkney Islands and Shetland
Islands), b) not located on the Scottish mainland, or on islands on mainland
lochs, and c) active (not deleted) and either populated in the 2011 Census,
or introduced in 2011 or after. The resulting list of postcodes provided a
proxy for the location of people on islands in 2020. The lookups to and
between other geographies (including NRS Island Groups, based on Output
Areas and used for reporting 2011 Census data), and ‘Islands 2020’ -
individual islands identified by NRS in 2020) formed the basis of the
subregion definition and sampling.
2. A lookup between Census Output Areas and Island Groups was used to
create draft subregions for consideration by the Research Advisory Group1.
Suggested changes included the re-definition of the Orkney and Shetland
subregions to group ‘connected’ islands with the Mainland islands.
3. The final series of subregions were then produced (Table 1 and Map 1,
below). For local authorities outside of Orkney and Shetland, subregions
were based on Island Groups which contained potentially populated
postcodes. In Orkney and Shetland, to ensure an accurate division
between the ‘Mainland and connected’ and outer islands, subregions were
based on individual islands containing postcodes which may be populated.
Spatial data - NRS Island boundaries and Ordnance Survey data - were
used to define the Orkney and Shetland subregions.
1
The Research Advisory Group was set up to guide the development of the survey through local
knowledge. It comprised representatives from the Scottish Government's Islands Team, the
Scottish Islands Federation, Highlands and Islands Enterprise, CoDeL and Scottish Rural Action.
11
6. The total number of surveys required for each subregion was calculated,
based on 20,000 surveys being distributed in proportion to the 18 to 75
population size within each subregion, and the number of surveys required
for each demographic cohort was then calculated using the population
structure information. The resulting 72 totals of surveys for combinations of
subregion, gender and age group represent ‘targets’ for a representative,
stratified sample.
7. The table of names, addresses and age group and gender data from
Experian were joined to the individual island and subregions using the
partially populated postcodes, following manual checks of some postcodes
against OS and web mapping. Finally, 23,990 names, addresses and data
were available for sampling.
8. Names and addresses were selected for sampling based on the individual
island they were located on, and the combination of subregion, gender and
age group noted above – before the sample selection, these combined
cohorts were calculated for each name and address and the total number of
names and addresses within each cohort was identified. However, to
ensure that surveys reached all possible islands (76), and to increase the
12
likelihood of responses from smaller/less populated islands, the individual
islands were considered first. Firstly, for islands where less than 10 names
and addresses were available, all names and addresses were included in
the sample (based on the assumption of a 10% response rate). Secondly,
we calculated the expected number of surveys that would be delivered to
each island if surveys were distributed evenly, given that a sample size of
20,000 represents around 27% of the island population aged 18 to 75.
Where this number was below 20 we sampled all available names and
addresses as in these cases there was a significant risk that we would not
receive any responses given that we expected the response rate may be as
low as 10%. The subregion, gender and age group cohorts of
names/addresses sampled in these first two steps were subtracted from the
initial totals, and the third stage of the sampling process used these cohorts.
9. For each of the 72 cohorts, if the number of available names and addresses
was below its ‘target’ for a representative, stratified sample in the sampling
frame, all names and addresses associated with that cohort were sampled.
If the number of names and addresses was above the target then a random
sample of these was taken. The fourth and final stage of the sampling
involved a comparison across the subregions of all names and addresses
sampled in the first three stages, with the target number for each subregion
(based on 20,000 surveys distributed to the nine subregions in proportion to
the size of the 18 to 75 population). Names and addresses were randomly
sampled from those remaining as a ‘top up’ based on the numbers required
to meet the nine subregion targets and the subregions of the remaining
names and addresses. These stages produced a sample of 20,009 names
and addresses: nine within the Uists and southern islands were removed at
random as that subregion was over-sampled relative to its target number of
surveys.
The final sample of 20,000 names and addresses therefore covered the maximum
number of islands possible, with clear consideration of representativeness based
on age group, gender and subregion (18 to 75) population. A random, unique five-
digit ID number was added to each name and address in the final sample. This
was included on the cover of paper surveys, and online survey forms contained an
input field for this value, which enabled survey responses to be joined to the
individual island and subregion information.
Following cleaning and combination of postal and online questionnaire survey data
sets, the final data set contained 4,372 cases. Of these, 25 surveys contained no
13
valid responses to any survey question (that is, questions 1 to 46, excluding the ID,
consent information and comments). If these are excluded, the overall response
rate is 22% from 20,000 distributed questionnaires. Response rates to the
individual questions varied, and the full data available for each question is used to
produce the summary statistics in this report.
The age and gender of survey respondents are summarised below, alongside the
number of responses received from the nine subregions. Although the sample
targeted people aged 18 to 75, 141 responses were received from people aged 76
or older. The mean age of a respondent was 56.1 years old (range: 18 to 98, n =
4,339). Compared with the characteristics of the survey sample, people aged 51 to
65 and 66 to 75 are over-represented in the survey responses, and younger people
are under-represented: the estimated response rate increases with age. The
survey respondents were relatively balanced in terms of gender, with a slightly
higher proportion of women (54%). The response rates by subregion show some
variation, with particularly high response rates in the Argyll Islands and Orkney and
Shetland Outer Isles.
14
Table 2. Survey respondents by age, gender and islands group
15
* For the survey sample, these are based on information provided by Experian.
For the survey responses, these are the values given or responses selected in
the survey.
A large number of individual islands had low numbers of responses: eight islands
provided more than 100 survey responses each, but 28 islands returned less than
10 surveys. This emphasises the need to report data at the subregion level. It is
notable that the three largest islands (by population) which were sampled but did
not return any surveys were in the Orkney Islands (South Ronaldsay, Burray,
Rousay). These three islands were allocated 270 surveys in the sample, between
them, and this unusual spatial pattern suggests issues with postage or survey
distribution in parts of Orkney.
All percentages cited in this report are based on the weighted data and are rounded
to the nearest whole number.
2.4 Analysis
All comparisons described in the text (between different age groups or between
islands) are statistically significant at the 95% level or above, unless otherwise
specified. This means that the probability of having found a difference of at least
this size, if there was no actual difference in the population, is 5% or less. The term
'significant' is used in this report to refer to statistical significance and is not
intended to imply substantive importance.
17
Map 1. Island subregions used for the survey
18
3. Main findings
3.1 Population
Most islanders say they plan to stay on the island for the next five years but
report that it is not easy for young people (under 40) to live and work in their
local area, with some variation between island groups.
19
Figure 1. Support for young people to live in and move to the islands
20
Figure 2. Crofts are occupied and supported
50%
42%
40%
36%
34%
30% 28%
26%
23%
20% 20%19% 21%20%
20%
15% 15% 15%
13%
9%
10%
5%
0%
There are young There are Crofting is Crofts in my Crofters are People who
crofters (under vacant crofts economically area are actively adequately want a croft
40) living and viable without managed supported tenancy can
working here additional obtain one
income from
other work
21
3.2 Sustainable economic development
Perceptions of the availability of jobs in fishing, agriculture, forestry, tourism
and renewables, as well as support to find and keep jobs, varied greatly
between the island groups.
Younger island residents are more positive than older island residents about
the availability of job opportunities across all sectors.
22
o Highest agreement was reported by Orkney Mainland residents (73%)
whilst the Orkney Outer Isles reported significantly lower levels (15%).
o Lewis and Harris residents reported 54% agreement while Uist and
Barra reported only 17% agreement.
o Significantly lower agreement was found in the Argyll Islands (9%) than
the other islands.
▪ 30% of island residents agree that parents have access to childcare services
that suit their work hours.
o Argyll Islands (9%) and Orkney Outer Isles (9%) have especially low
levels of agreement.
23
Figure 3. Job opportunities and support
31%
16%
Jobs are available to suit different interests, skills 50%
and ambitions
48%
13%
30% Agree/strongly
Apprenticeships are available agree
46% Neither agree nor
16%
24% disagree
There are job opportunities in fishing
Disagree/strongly
40% disagree
19%
27%
There are job opportunities in agriculture
12%
12%
63%
There are job opportunities in forestry
62%
15%
15%
There are job opportunities in tourism
31%
17%
There are job opportunities in low carbon and 36%
renewable energy
46%
14%
There are services available to help people find and 34%
keep jobs, e.g. job centres, recruitment agencies
30%
17%
Parents have access to childcare services that suit 34%
their working hours
0% 20% 40% 60% 80% 100%
24
Figure 4. Business opportunities
90%
80%
70%
60%
50% 43%
40%
40% 34%
31% 32%
28%
30% 23% 23% 23% 21%
16% 18%
20%
10%
0%
Premises are available There are community-run Support is available for new Businesses in my local area
locally for running enterprises in my local businesses to start up are growing
businesses area
3.2.3 Tourism
▪ Tourism was perceived as a source of job opportunities across the islands,
with significantly higher perceived availability in Orkney Mainland (81%),
Skye and the Small Isles (81%) and Argyll Islands (74%). The lowest level of
agreement that jobs are available in tourism was reported by Shetland Outer
Isles (30%).
▪ Around three quarters of islanders perceive that the number of tourists
visiting their local area has increased in the past 5 years and that it has a
positive impact in their local area. However, a minority of residents (23%) feel
that there is adequate provision for the number of tourists, with the
significantly lower levels of agreement in Skye and the Small Isles (4%) than
other islands.
25
Figure 5. Impacts of tourism
90%
80% 76%
70% 67%
60%
50%
40%
30% 23%
20%
10% 12%
8%
10%
0%
There is adequate provision for the number of In general tourism has a positive impact here
tourists
26
3.3 Transport
There was large variation between island groups with respect to the
accessibility of island transport, with patterns of use dictated by island
location and infrastructure.
For example, residents of Shetland and Orkney Outer Isles make greatest use
of inter-island ferries, while residents of Mainland Shetland and Mainland
Orkney make most use of flights to and from mainland Scotland. Compared
to other measures, residents express least satisfaction with fares for both
residents and visitors.
Different patterns of transport use are notable between different age groups,
with older people making greater use of local buses and mainland ferries,
younger people flying to and from the mainland more often, and middle-aged
residents (aged 36 to 50) making more use of inter-island ferries.
Older people were more likely to express dissatisfaction with roads, paths
and pavements.
▪ Just over a third of island residents say that it is easy to connect between
different forms of transport when making journeys to or from their home.
▪ Arran, Bute and the Cumbraes has higher levels of agreement with this
statement (60%), and Uist and Barra has significantly lower levels (9%).
Local buses
▪ Less than a third of islanders use buses more than once a year, with greatest
use in Arran, Bute and the Cumbraes (50%), and significantly less use in
Shetland Outer Isles (12%) and Uist and Barra (12%).
o People aged 66 and over make greater use of local buses compared to
52-65 year olds, with 42% of the 66 and over age group reporting that
they use them more than once a year.
▪ Less than half of islanders agree that the local bus service runs when they
need it and that fares are good value for locals and visitors. 52% say the
service is reliable and that they can easily find out about routes and times.
There are significant differences between all regions, with residents of Uist
and Barra least likely to agree with these statements.
▪ Most island residents (80%) say they can access a bus within walking
distance of their home.
27
o Residents of Arran, Bute and the Cumbraes (92%) were significantly
more likely to agree than other regions.
o There were also significant differences between Orkney Mainland
(88%) and Orkney Outer Isles (36%); Shetland Mainland (84%) and
Shetland Outer Isles (43%); and Lewis and Harris (91%) and Uist and
Barra (58%)
▪ 69% of islanders agree that their local bus connects to essential services,
with significant differences between Orkney Mainland (81%) and Orkney
Outer Isles (25%), and between Shetland Mainland (74%) and Shetland
Outer Isles (33%).
Ferries to and from the mainland
▪ Overall, ferries to and from the mainland are the most frequently used form of
transport for islanders.
o 96% of residents of Arran, Bute and the Cumbraes use mainland
ferries more than once a year, and 20% use them more than once a
week.
o Lower levels of use is reported from Skye and the Small Isles, where
only 19% of residents use the ferry more than once per year.
o Across the islands, people over the age of 51 use mainland ferries
significantly more frequently than those under 50. 69% of those aged
66 and over use them more than once a year.
▪ Two thirds of island residents agree that the mainland ferry service runs
when they need it, 58% that it is reliable and 64% that there is usually space
when they need it. Less than half agree that fares are good value for locals
and visitors.
o Island subregions had significantly different perspectives on reliability,
with Arran, Bute and the Cumbraes having the lowest agreement that
mainland ferries are reliable (35%).
o Residents also significantly differ on whether fares are good value, with
Shetland Mainland (20%) and Shetland Outer Isles (23%) least in
agreement.
Inter-island ferries
28
▪ Satisfaction with inter-island ferries is highest in Shetland Outer Isles, where
66% of residents say the service runs when they need it, 70% that it is
reliable and 78% that there is usually space on board. Agreement drops with
respect to fares being good value for residents (36%) and visitors (34%).
o Satisfaction with inter-island ferries in Orkney Outer Isles is lower, but
not significantly. 54% of residents agree that the service runs when
they need it, 60% that it is reliable and 59% that there is usually space.
Agreement that fares are good value is lower, at 39% for residents and
37% for visitors.
Flights to and from the mainland
▪ Use of inter-island air services differs across island subregions. The greatest
use is in Orkney Outer Isles, with 35% of residents using this service more
than once a year, followed by Uist and Barra (23%).
▪ Satisfaction with inter-island flights is generally low. However, significantly
greater satisfaction levels were recorded in Orkney Mainland and Orkney
Outer Isles, where 39% and 37% of residents say the service runs when they
need it, when compared to the lowest satisfaction rates in Skye and the Small
Isles.
▪ Of those living in Orkney's Outer Isles, 49% say the service is reliable, but
less than a quarter of residents say there is space on the service when they
need it. 38% feel fares are good value for residents, and just 19% feel they
are good value for visitors.
29
Figure 6. Transport connections
60%
38% 38%
40%
17% 20%
20% 16%
7%
3%
0%
When I make journeys to or from my The local bus connects to essential I can access a bus within walking
home, it services, distance of my
is easy connecting between different home
forms of
transport
31
Figure 7. Quality and safety of roads, paths and pavements
90%
80%
70%
58% 57%
60% 53%
50% 46%
30% 25%
22%
16% 18%
20% 14%
12%
10%
0%
The roads, paths and The roads and paths The roads, paths and I feel safe using the
pavements are in are safe for cycling pavements are safe roads, paths and
good condition and accessible for pavements here
wheelchairs and
prams
Disagree/strongly disagree Neither agree nor disagree Agree/strongly agree
32
3.4 Housing
There is strong evidence of dissatisfaction with housing among respondents,
with perceived poor availability of housing – and affordable housing – in
many islands. In contrast, the majority of island groups reported high
proportions of holiday and second homes.
3.4.1 Housing
▪ Less than half of island residents agree that there is a variety of housing
types, sizes and tenures to meet people’s needs.
o Agreement was significantly greater in Orkney Mainland (55%) and
Shetland Mainland (54%), compared to much lower levels in Skye and
the Small Isles (21%) and the Argyll Islands (22%).
▪ Just over a third of island residents agree that there is affordable housing
locally.
o Agreement was significantly lower in Skye and the Small Isles (19%),
Argyll Islands (20%), and Uist and Barra (20%) than other island
regions.
▪ 19% of islanders agree that there is enough housing available to meet local
demand.
o Argyll Islands (8%) and the Skye and the Small Isles (7%) had
significantly lower levels of agreement.
▪ 45% of island residents agree that self-build is a viable option for home
ownership, with lowest levels of agreement in Arran, Bute and the Cumbraes
(23%), and significantly higher levels in Lewis and Harris (56%).
▪ 71% of island residents agree that there is a high proportion of local holiday
lets and second homes.
o Agreement was generally high, with six of the nine island groups
reporting between 75% and 90% agreement.
o Shetland Mainland (40%), Shetland Outer Isles (35%) and Orkney
Outer Isles (39%) reported significantly lower agreement in
comparison.
33
Figure 8. Availability of housing
Thinking about the homes in your local area, to what extent do you
agree or disagree with the following statements?
80%
71%
70%
60%
60%
50%
43% 44% 44%
41%
40% 35%
29%
30%
19% 17%
20% 15%
13% 13% 12% 11%
10%
0%
There is a variety of There is affordable There is enough Self-build is a viable There is a high
housing types, sizes housing here housing available to option for home proportion of holiday
and tenures to meet meet local demand ownership lets/second homes
people’s needs
34
3.5 Fuel poverty
The majority of island residents reported that their heating bills had
increased in the past year.
While most said that they could afford to keep their home warm, a significant
minority could not and some had to choose between food and heating.
35
3.6 Digital connectivity
The majority of respondents could access the internet from home. However,
speed and reliability of internet connections are an issue for many,
particularly in Orkney and Shetland Outer Isles.
Mobile signals vary, with particularly poor reports from Orkney Outer Isles.
Islanders are generally confident in using the internet for most tasks, but
slightly less so in attending online health and social care appointments.
36
Figure 10. Internet access at home
98%
97% 97% 97%
97%
96% 96%
96%
95%
internet from home
95%
94%
94%
93%
93%
92%
91%
90%
Uist and Shetland Shetland Orkney Orkney Lewis and Skye and Arran, Bute Argyll
Barra Outer Isles Mainland Outer Isles Mainland Harris the Small and the Islands
Isles Cumbraes
50%
40%
28% 27%
30%
20%
11%
10% 7%
0%
My internet connection at home is fast enough to do My internet connection at home is reliable
what I want online
37
Figure 12. Confidence in using the internet for various activities
63%
Using social media 21%
11%
62%
Video chatting to friends and family 22%
12%
62%
Streaming videos and TV programmes 20%
14% Very
confident
Fairly
52% confident
Attending health and social care
24% Not confident
appointments, e.g. GP
12%
69%
Using public services online 22%
6%
74%
Shopping online 18%
6%
76%
Sending and receiving emails 18%
5%
38
Figure 13. Access to mobile signal
39
3.7 Health, social care and wellbeing
There are notable differences in reported levels of access to health, social
care and wellbeing services between the island groups.
Almost all residents of Orkney Mainland and Shetland Mainland report that
they can easily access a hospital, a dentist and a pharmacy. However,
substantially fewer residents of Orkney Outer Isles and Shetland Outer Isles
report this.
Argyll Islanders report notably lower satisfaction with local sports facilities
than other island groups.
▪ Most island residents agreed that they could easily access a hospital, with
notable differences between Orkney Mainland (95%) and Orkney Outer Isles
(62%), Shetland Mainland (92%) and Shetland Outer Isles (62%). A similar
pattern is evident with respect to dentists and pharmacies.
▪ A quarter of islanders agree that they could easily access mental health
services.
o Levels of agreement significantly differed between the highest level in
Lewis and Harris (32%), and the lowest in Shetland Outer Isles (18%).
o An additional 39% of island residents responded “don’t know”.
▪ A third of island residents have accessed a health or social care appointment
online.
40
Figure 14. Access to health and social care services
41
Figure 15. Experience of online health and social care appointments
Argyll Islands
Orkney Mainland
Orkney Outer Isles
Shetland Mainland
Shetland Outer Isles
Cumbraes
No Yes
42
Figure 16. Availability of sports facilities
90% 86%
80%
73%
70%
59%
60%
50%
40%
30%
43
3.7.3 Child poverty
▪ Across all islands, 3% of respondents said that they had used a food bank or
support system, and another 2% stated ‘Prefer not to say’. The ‘Yes’
percentage was somewhat higher in Arran, Bute and the Cumbraes, and
Skye and the Small Isles.
In the past year, I have used a food bank or other food support
system for myself or my family
120%
80%
60%
40%
20%
5% 7%
2% 2% 3% 4% 2% 3% 4%
0%
Uist and Barra
Argyll Islands
Lewis and Harris
Orkney Mainland
Orkney Outer Isles
No Yes
44
3.8 Environmental wellbeing and climate change
Islanders rate their local environment very highly, and high proportions
engage in pro-environmental behaviours, notably buying food locally and
generating their own renewable energy, which is particularly common in the
Orkney Outer Isles.
Lower proportions of residents report that the local environment is clean and
litter-free, however, and the ability to dispose of bulky household waste is a
particular issue in the outer islands of Orkney and Shetland.
3.8.1 Environment
▪ Island residents agree that the air quality is good (98%), they see a lot of
wildlife (91%) and there are green or blue spaces within a 5-minute walk of
their home (91%), however just 67% of residents agree that their local
environment is clean and litter free.
o Just 55% of residents of Arran, Bute and the Cumbraes say that their
environment is clean and litter free, significantly lower than the rest of
the island regions.
80%
70% 67%
60%
50%
40%
30%
19%
20%
13%
10% 5% 4%
1% 3% 3%
0%
0%
The environment is The air quality is good I see a lot of wildlife There are green or
clean and litter free blue spaces within a
5-minute walk of my
home
Disagree/strongly disagree Neither agree nor disagree Agree/strongly agree
45
3.8.2 Waste
▪ Residents in Orkney's Outer Isles are least satisfied with their recycling
facilities, with only 46% reporting that it is easy to recycle household waste
(glass, plastic, cans and paper), significantly lower when compared to 88% in
Shetland's Outer Isles.
▪ Residents report mixed experiences of disposing of bulky household waste,
with less than half agreeing that it is easy to dispose of and significantly low
agreement in Shetland Outer Isles (13%) and Orkney Outer Isles (22%).
80%
80% 78%
60%
49%
40% 36%
20%
14%
12% 12%
7% 6%
0%
It is easy to recycle It is easy to dispose of bulky There is a local facility where
household waste household waste I can donate things I no
longer use
Disagree/strongly disagree Neither agree nor disagree Agree/strongly agree
46
3.8.3 Emissions
▪ A large proportion of islanders use LED bulbs in their home (85%) and buy
food from local sources (82%). 3% use electric vehicles.
▪ A minority of island residents are members of an environmental organisation,
with a slight but significant increase in membership with age: 6% of 18 to 35-
year-olds compared to 12% of those aged 66 and over.
▪ 15% of island residents have installed equipment to generate renewable
energy for use in their home. Proportions are significantly higher in Orkney
Outer Isles (36%) and Orkney Mainland (22%) than other island regions.
64%
60%
40%
26%
20% 17%
14% 15%
8%
3%
0%
I use an electric or I use LED light I have installed I have chosen a I buy food from I am a member of
hybrid vehicle bulbs in my home equipment to greener electricity local sources an environmental
generate supplier for my organisation
renewable energy home
for use in my
home
No Yes
47
3.9 Empowering communities
Islanders, particularly young islanders, have a greater sense of empowerment
within their own communities than they do at regional or national level. Island
residents generally have a strong sense of belonging to their local area, but
sense of community is stronger in some areas than others.
48
Figure 21. Influence over decision-makers
6%
Marine planners 21%
44%
36%
Community organisations 25%
25%
34%
Agree/strongly agree
My community council 25% Neither agree nor disagree
29% Disagree/strongly disagree
6%
The UK Government 15%
69%
13%
The Scottish Government 20%
58%
8%
The Housing Association 20%
51%
9%
The Health Board 20%
59%
14%
The Local Authority 19%
58%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
49
Figure 22. Community spirit
90%
84%
81%
80%
69%
70%
60%
50%
40%
30%
19%
20%
12% 11%
10% 8%
5% 6%
0%
I see myself as belonging to There are physical spaces There is a strong sense of
my local community where the community can community
come together
Disagree/strongly disagree Neither agree nor disagree Agree/strongly agree
50
3.10 Arts, culture and language
Experiences of culture and language vary considerably across island groups,
age groups and genders, with different patterns of cultural participation and
perceptions of the extent to which island culture is supported. Of note,
residents of Orkney Mainland and Shetland Mainland are most likely to feel
that there is investment in cultural and historic places, and that islanders'
creative talents are supported and nurtured.
Those who speak Gaelic have mixed views on how much they are able to use
the language in their community, with residents of Lewis and Harris most
likely to report that they can use Gaelic in a range of situations. Younger
people are more likely to speak and understand Gaelic than older people.
51
o However, older people aged 66 and over are more likely to visit an
exhibition (29%), art gallery (20%), museum (27%) or library (38%)
than younger people aged 18 to 35.
o There are also distinct gender differences, with female residents
significantly more active than male residents. Female residents are
also more likely to go to the cinema (43%), the library (39%) and the
theatre (20%) more than once a year than male residents.
90%
80%
70%
59% 58%
60%
50%
40%
30%
17% 17% 19%
20% 14%
10%
0%
There is investment in cultural and historic Islanders’ creative talents are supported
places and facilities and nurtured
Disagree/strongly disagree Neither agree nor disagree Agree/strongly agree
52
Table 6. Cultural participation
Thinking about times before COVID-19 and lockdown (before March 2020), how
often did you go to this type of event or place?
53
aged 66 and over. There were no significant differences found in
speaking rates across age groups.
▪ The highest proportions of speakers of a local dialect are in Shetland Outer
Isles (76%), Orkney Mainland (70%), Shetland Mainland (68%) and Orkney
Outer Isles (42%).
o Rates of speaking, understanding, reading and writing in local dialects
are highest among people aged 18-35, although not significantly
different to other age groups.
90%
80%
69%
62%
62%
70%
60%
48%
45%
43%
50%
38%
35%
33%
40%
29%
29%
27%
22%
30%
18%
16%
20%
10%
6%
10%
3%
3%
3%
2%
2%
2%
1%
1%
1%
1%
1%
1%
1%
1%
1%
1%
1%
0%
0%
0%
Argyll Arran, Bute Skye and Lewis and Orkney Orkney Shetland Shetland Uist and
Islands and the the Small Harris Mainland Outer Isles Mainland Outer Isles Barra
Cumbraes Isles
54
Figure 25. Use of Scots
54%
60%
49%
48%
43%
40%
50%
38%
38%
38%
32%
31%
40%
30%
29%
28%
28%
28%
27%
24%
24%
23%
21%
30%
19%
19%
18%
16%
15%
14%
13%
11%
11%
10%
10%
20%
8%
8%
7%
4%
4%
10%
0%
Argyll Arran, Bute Skye and Lewis and Orkney Orkney Shetland Shetland Uist and
Islands and the the Small Harris Mainland Outer Isles Mainland Outer Isles Barra
Cumbraes Isles
90%
78%
76%
71%
80%
70%
70%
68%
67%
70%
59%
57%
53%
60%
48%
42%
50%
36%
40%
30%
11%
20%
10%
9%
8%
8%
10%
3%
3%
3%
2%
2%
2%
2%
2%
2%
2%
2%
2%
2%
1%
1%
0%
Argyll Arran, Skye and Lewis and Orkney Orkney Shetland Shetland Uist and
Islands Bute and the Small Harris Mainland Outer Mainland Outer Barra
the Isles Isles Isles
Cumbraes
55
Figure 27. Support for Scottish Gaelic speakers
To what extent do you agree or disagree with the following
statements?
100%
80%
59%
60%
47%
40% 34%
23% 24%
20% 17% 17% 17% 18%
0%
There is support for Gaelic I can access public services I can contribute to decisions
speakers to live and work in Gaelic that affect my local area in
here Gaelic
Disagree/strongly disagree Neither agree nor disagree Agree/strongly agree
56
3.11 Education
Perceptions of the quality of education available locally are very positive with
regard to primary education but decrease notably in some islands in relation
to secondary education, likely due to limited subject availability.
57
Figure 28. Access to educational opportunities
80% 76%
69%
60%
54%
49%
40%
21% 19%19%
20%
13% 14%
11%9% 10%
4% 4%
0%
Children living here Children living here If I wanted to, I If I wanted to, I If I wanted to, I
are able to access are able to access could do a college could do a could access
a good quality secondary school qualification in a university degree in professional
primary school education that subject of my a subject of my training while living
education offers a wide range choice while living choice while living here
of subjects here here
Methodological note
The survey sought the views of island residents about aspects of island life. The
findings therefore relate to islanders' perceptions.
For the purposes of summarising, "agree" and "strongly agree" responses have
been combined in an "overall agreement" figure, referred to in the headline findings.
The survey was carried out during the autumn and early winter of 2020, when
lockdown restrictions were in place. Several of the questions asked respondents to
consider their experiences before the Coronavirus (COVID-19) pandemic, to
provide comparable baseline data for future surveys.
58
4. Conclusion
The National Islands Plan Survey has significantly improved the availability of data
held about Scotland’s islands. It has provided baseline data against which to
measure the effectiveness of the Plan. This report has presented the overall
findings and further analysis of the data will be completed by the Scottish
Government to look at aspects of the data in more detail.
Yet, the data also suggests that in many ways the islands are a good place to live.
Respondents rate their environment very highly and there are many green and blue
spaces for people to enjoy. There is a good sense of community and belonging,
however, respondents do feel they have little influence over decisions made by
local and national government.
Many respondents agreed that there is investment in cultural and historic places
and facilities but feel there is inadequate infrastructure for the number of tourists
they attract. Respondents believe there is a high proportion of holiday lets and
second homes in their local areas but recognise that tourism is a good source of
employment opportunities.
The findings highlight that experiences of island life vary considerably by island
group. Differences are particularly striking between residents of Orkney Mainland
and Outer Isles, and Shetland Mainland and Outer Isles, with “mainland” islanders
generally more positive about a range of measures. These differences may be
attributable to proximity to a small town (associated with access to services and
more diverse economies) and direct access to mainland Scotland from the
“mainland” islands, unlike in the outer islands.
Different age groups, too, have distinct experiences of island life, and a young
person’s views can contrast with those of an older person living in the same island
group. This is especially true of perceptions of opportunities for population growth
and economic development, about which younger respondents are more positive.
59
5. Secondary data sources
National Records of Scotland (NRS) 2020-2 Scottish Postcode Directory - Postcode
Index: Contains NRS data © Crown copyright and database right [2021].
NRS 2011 Census Indexes: © Crown copyright. Data supplied by National Records
of Scotland.
NRS Island boundaries - Islands 2020: Contains NRS data © Crown copyright and
database right [2021], Contains Ordnance Survey data © Crown copyright and
database right [2021]. (Note: these data were also provided by NRS in August 2020
and used in analysis. Guidance provided by NRS is also acknowledged).
NRS Census Output Areas 2011 (Clipped to the coastline with inland water
removed (MHW)): Copyright National Records of Scotland, contains Ordnance
Survey data © Crown copyright and database right (2020).
Ordnance Survey 1:250 000 Scale Colour Raster: © Crown copyright and/or
database right 2019 OS.
OS OpenMap Local (Full Colour Raster): Contains Ordnance Survey data © Crown
copyright and database right 2020.
Software acknowledgements
R Core Team (2019, 2020). R: A language and environment for statistical
computing. R Foundation for Statistical Computing, Vienna, Austria. https://www.R-
project.org/
Jacob Kaplan (2020). fastDummies: Fast Creation of Dummy (Binary) Columns and
Rows from Categorical Variables. R package version 1.6.3. https://CRAN.R-
project.org/package=fastDummies
R Core Team (2020). foreign: Read Data Stored by 'Minitab', 'S', 'SAS', 'SPSS',
'Stata', 'Systat', 'Weka', 'dBase', .... R package version 0.8-81. https://CRAN.R-
project.org/package=foreign
60
social
research
© Crown copyright 2021
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in any format or medium, under the terms of the Open Government Licence.
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The views expressed in this report are those of the researcher and
do not necessarily represent those of the Scottish Government or
Scottish Ministers.
Produced for
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by APS Group Scotland
PPDAS899226 (07/21)
Published by
the Scottish Government,
July 2021
Web Publication
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PPDAS899226 (07/21)