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INTER-UNIVERSITY CENTRE FOR YOGIC SCIENCES (IUC-YS)

NOTICE INVITING E - TENDER

Tender No: IUC-YS/NIT/01-R/RM/2022-23 Dated: 06/05/2022

Inter-University Centre for Yogic Sciences (IUC-YS) invites online bids through e-
Procurement Portal under two bid system, viz., Technical and Financial bids, from eligible /
experienced parties for the “Design, Development and Maintenance of Web Portal and Web
based Applications" at IUC-YS.

Tender Documents may be downloaded from Central Public Procurement (CPP) Portal
https://eprocure.gov.in/eprocure/app

Aspiring Bidders who have not enrolled / registered in e-procurement portal should enroll /
register before participating through the website https://eprocure.gov.in/eprocure/app.

Bids should be submitted online only at website: https://eprocure.gov.in/eprocure/app.


Tenderers / Contractors / Bidders are advised to follow the instructions provided in the e-
procurement portal. Bid documents may be scanned with 100 dpi with black and white option
which helps in reducing size of the scanned documents.

Only bids received through e-procurement portal will be considered for opening. Bids not
covering full scope of work/supply of the products/goods will be rejected and only complete
bids will be considered. IUC-YS reserves the right to accept / reject any / all tenders in part /
full without assigning any reasons whatsoever, and the decision of IUC-YS in this regard will
be binding on all the bidders.

Bidders have to select the payment option as "offline“ to pay the tender fee / EMD as
applicable. The tender fee and Earnest Money Deposit (EMD) shall be in the form of demand
draft only issued in favor of “Inter University Centre for Yogic Sciences,
Bangalore"payable at New Delhiand it should be deposited at IUAC, New Delhi the camp
office of IUC-YS before the bid opening time and date. Bidders registered with MSME / NSIC
and foreign bidders quoting directly are exempted from payments of EMD and tender fee.
Copy of valid registration/exemption certificate should be uploaded in the portal.Those who
have submitted EMD earlier need not to pay.

Bidders are requested to note that they should necessarily submit their financial bids
in the standard BOQ format provided and no other format will be acceptable. BOQ
format is to be downloaded and to be filled and uploaded without modification. If the
BoQ file is found modified by the bidder, the bid will be rejected.

Any Corrigendum / Amendments in respect of above tender shall be issued on CPP Portal
only. Bidders should take into account any corrigendum published on the tender document
before submitting their bids.
E - TENDER DOCUMENT

Name of Work / Supply Design, Development and Maintenance of Web


Portal and Web based Applications.
Tender Number IUC-YS/NIT/01-R/RM/2022-23

Tender Value / Estimate Rs. 35.00 Lakh

Earnest Money Deposit Rs. Seventy Thousand only (INR 70,000/-)

Tender Document Fee Rs. 500/-

Bid Submission End Date and Time 23/05/2022 at 3.00 pm

Technical Bid Opening Date (Part - A) 24/05/2022 at 3.30 pm

Price Bid Opening Date (Part - B) To be intimated later on to the technically


qualified bidders

Address for contact Administrative Officer (S&P),

Inter-University Centre for Yogic Sciences

Place of opening of the Tender IUC-YS, Camp Office IUAC, New Delhi

General Terms and Conditions of the Tender:

Submission of Tender: Tenders should be uploaded on CPP Portal in two parts, i.e.,
Technical Bid (Part - A) and Price Bid / BOQ (Part - B).

1. Scope of Work: Details of Scope of Work, Deliverables and Timelines are as


perAnnexure I of this Tender Document.

2. Submission of Tenders: Two bid (Technical & Financial) system.

(i) Technical and Financial bids should be submitted separately.

(ii) Technical Bid should be submitted in the prescribed format as per Annexure II
and information/documents as mentioned in Para 4 of this Tender Document duly
completed in all respects, signed and stamped at all pages but without indicating
the rates quoted.

(iii) Financial Bid containing price bid should be submitted in the prescribed format
asper Annexure III. Further information relating to submission of Financial Bids
may be referred to in Para (9) of this Tender Document.

(iv) Tenders received after prescribed closing time shall not be accepted under any
circumstances.

(vii) Bids received in the format prescribed in this tender document shall only be
considered. Bidders have to furnish the Technical and Financial Bids only in the
prescribed forms as per Annexure II and Annexure III respectively. Bids not received
in prescribed format shall be rejected and no correspondence in this regard will be
entertained.
(viii) Contact Address is : Inter University Accelerator Centre, ArunaAsaf Ali Marg, New
Delhi 110067 (the camp office of IUC-YS, Bangalore)

3. Earnest Money Deposit

(i) An amount of Rs70,000/- (Rupees Seventy Thousands only) shall be submitted by


way of Demand Draft/Pay Order/Bankers Cheque drawn from any commercial
bank in favour of IUC-YS, Bangalore (Camp Office, IUAC New Delhi
110067)payable at New Delhibefore opening the Technical Bid.

(ii) Bids received without EMD shall be summarily rejected. Exemption from submitting
EMD: Micro and Small Enterprises (MSEs) as defined in MSE Procurement Policy
issued by Department of Micro, Small and Medium Enterprises (MSME) will be
exempt from submission of the EMD. However the MSE bidder has to enclose the
documentary proof of its SME status
(iii) EMD of tendering firms who submit the tender but withdraw the same before expiry of
the tender validity date shall be forfeited.

(iv) EMD of the successful tenderer shall be released only after submission of
Performance Security of specific amount prescribed in this Tender Document.

(v) EMD of the tenderers who fail to honour the bid in prescribed time limit shall stand
forfeited. No representation in this regard shall be entertained by the Department.

(vi) No interest will be paid by the Department for not releasing the EMD amount within
the tender validity period or at any circumstances.

(vii) EMD will be returned to unsuccessful tenderers immediately after the completion of
the tendering process.

4. Details to be Furnished in the Technical Bid

(i) Agency/bidders should enclose brief organizational profile including background and
experience of the firm.

(ii) Bidders must fulfil following mandatory qualification criteria, as mentioned in table 4.1
table below, and submit the required documents with technical bid. Without these
mandatory documents bid will be summarily rejected.

Table 4.1: Minimum Qualification Criteria


# Description Supporting
Documents*
1 Valid CMMi Level 3 certificate and above Certificate Copy

2 Vendor's experience in design & development of Work Order


website/portal for Govt. Departments for last 5 years. Copies with
Minimum 5 (five) work orders of design & development of successful
website/portal for Government Departments, having at least completion
A) One work order of minimum 80% of estimated value certificates.
OR
B) Two work orders of minimum 50% of estimated value
OR
C) Three work orders of minimum 40% of estimated
value

All enclosed orders should have successful completion report.


Orders of man-power requirements and hardware’s will not
be considered for evaluation.
3 Vendor's experience for similar project i.e. website with web Work Order
application development for Government Departments for Copies with
last 5 years. Minimum 5 (five) work ordersof similar project successful
i.e. website with web application development for completion
Government Departments, having at least certificates.
A) One work order of minimum 80% of estimated value
OR
B) Two work orders of minimum 50% of estimated value
OR
C) Three work orders of minimum 40% of estimated
value

All enclosed orders should have successful completion report


Orders of man-power requirements will not be considered for
evaluation.
4 Vendor's experience in Maintenance of website/portal that Work Order
they have designed and developedfor the Govt. Departments Copies with
for last 5 years. Minimum 5 (five) work orders with completion
successful completion report. Orders of man-power certificates.
requirements will not be considered for evaluation.

5 Vendor's experience in Govt. website/portal for design & Work Order


development with STQC Certificate for last 7 years. Copy with
Minimum 3 (three) work order with STQC certificate. STQC
Certificate Copy
6 The Bidders should have office, technical support office & Proof of the
web development office in Delhi-NCR. Address, telephone office in Delhi-
number of the office alongwith proof of the office& technical NCR
support office at Delhi-NCR should be attached.

7 The Bidder should have in-house web server facility for Attach the proof
temporary hosting of web-portal. Temporary hosting of web- as requested
portal on third party server is not permitted/allowed. Details
& proof of service facilities for Technical Support on
services, maintenance and availability of server components
and manpower are to be attached. Declaration by the bidder
should be submitted.
8 The Bidder’s average annual turnover should not be below Audited Sheet.
Rs. 100.00 lakh per year for the last three years. Tenderer ITR Form
should enclose the Audited Balance Sheet for the last three
years (2018-18, 2019-20, 2020-21).

9 The bidder should be a company registered under the Indian Registration


Companies Act 1956/2013 or firm. Joint Ventures & Certificate
Consortiums are not allowed to participate in the bid.

10 The firm should be income tax assesse for last five years. ITR &
Copies of Income tax returns for last 3 years and PAN/TAN PAN/TAN as
Card should be enclosed requested

11 The firm should be registered under the Goods and Services The tenderer
Tax Rules. should submit a
copy of
registration
certificate to this
effect
12 Tender acceptance letter on company letter head. Annexure IV

5. Validity of bids: Bids should be kept valid for acceptance by IUC-YS for a period of
120days after the tender opening date.

6. Pre-bid meeting with the biddersfulfilling the minimum qualification criteria, as per
table 4.1.
Pre-Bid meeting will be held on prescribed date and time as per details given in the Tender
Notice. Only the tenderers, fulfilling the minimum qualification criteria, as per table 4.1, shall
visit IUC-YS, Bangalore (Camp Office, IUAC New Delhi 110067)before submission of their
bids and shall get familiarized with the scope of work and other terms & conditions of the
tender during the pre-bid meeting.

7. Date & Time of receipt and opening of bids : Closing date & time for receipt of
bidsand opening of technical bids has been specified in the Tender Notice. Bidders shall
note that if the date of tender opening given in the Tender Notice is declared a closed
holiday by the Central Government, the tenders shall be opened on the next working day at
the same time.

8. Evaluation and comparison of proposals


The evaluation will be based on QCBS (Quality and Cost Bases Selection). The technical bids
will be evaluated on the basis of presentation by bidder and its responsiveness to the
requirements to be fulfilled at the technical stage as shown in the table-8.1 below (Technical
Qualification Criteria). In the next stage financial bid of all bidders, who have attained minimum
technical score of 70% in the technical evaluation, will be opened and compared. The contract
will be awarded to the bidder based on the QCBC procedure.

Table 8.1: Criteria for Technical Evaluation

# Description Supporting Maximu


Documents* m Marks
1 Valid CMMi Certificate Certificate 10
Valid CMMi Level 3 certificate– 5 Marks Copy
CMMi Level 5 certificate – 10 Marks
2 Vendor's experience in design & development of Work Order 10
website/portal for Govt. Departments for last 5 years. Copy with
Minimum 5 (five) work orders of design & development of successful
website/portal for Government Departments, having at least completion
A) One work order of minimum 80% of estimated value certificate
OR
B) Two work orders of minimum 50% of estimated value
OR
C) Three work orders of minimum 40% of estimated
value

All enclosed orders should have successful completion report.


Orders of man-power requirements and hardware’s will not be
considered for evaluation.
3 Vendor's experience for similar project i.e. website with web Work Order 10
application development for Government Departments for last Copywith
5 years. Minimum 5 (five) work orders of similar project i.e. successful
website with web application development for Government completion
Departments, having at least certificate
A) One work order of minimum 80% of estimated value
OR
B) Two work orders of minimum 50% of estimated value
OR
C) Three work orders of minimum 40% of estimated
value

All enclosed orders should have successful completion report


Orders of man-power requirements will not be considered for
evaluation.
4 Vendor's experience in Maintenance of website/portal that Work Order 10
they have designed and developedfor the Govt. Departments Copy
for last 5 years.
One Marks for each work orders

5 Vendor's experience in Govt. website/portal for design & Work Order 10


development with STQC Certificate for last 7 years. Copy with
Two marks for each work order with STQC certificate. STQC
Certificate
Copy
6 Sample UI Design of front (home) page and of four different Showcase of 25
sub-sections 3 sample
Designs for
contents
forIUC-YS
7 Process flow chart for all the applications/modules to be Attach 10
developed as per scope of the work. documents
8 Time line of the project (4 months) Attach Time 15
Chart

QCBS Evaluation:
The selection of agency will be evaluated as per the combined quality cum cost-based
system:

i. The Technical proposals will be allotted weightage of 70%, while the financial
proposals will be allotted weightages of 30%
ii. Financial proposal with the lowest cost will be given a financial score of 100
and other proposals will be given financial scores that are inversely
proportional to their prices.
iii. The total score, both technical and financial, shall be obtained by weighing the
quality and cost scores and adding them up.
iv. On the basis of the combined weighted score for quality and costs, the agency
shall be ranked in terms of the total score obtained. The proposal obtaining the
highest total score in evaluation of quality and costs will be ranked as H-1
followed by the proposals securing lesser marks as H-2, H-3 etc. The proposal
securing the highest combined marks and ranked H-1 would be recommended
for award of the contract.
v. An example to explain the evaluation methodology to be adopted is given
below for the information of the agency:

a. Suppose 3 proposals are received from agency A, B & C respectively, they


would first be given marks for evaluation of their technical
proposal/presentation as per the criteria given above. Suppose the agency
A, B and C are allotted 75, 80 and 90 marks respectively, they would all
become eligible for opening of their financial proposal.
b. Suppose the committee examined the financial proposals and evaluated the
quoted prices as under:

Proposal Evaluated cost


A Rs. 120
B Rs.100
C Rs.110
Using the Formula LEC/EC, where, LEC stands for Lowest Evaluated Cost and
EC stands for
Evaluated Cost. The financial proposal will be given the following points for
financial
proposals:
A: (100/120) x100= 83 Points
B: (100/100) x100= 100 Points
C: (100/110) x100= 91 Points
Thereafter, for the purpose of obtaining the combined score proposals will be
evaluated by using the Formula as shown below:
Proposal A: 75 x 0.70 + 83 x 0.30 = 77.4 Points
Proposal B: 80 x 0.70 + 100 x 0.30 = 86 Points
Proposal C: 90 x 0.70 + 91 x 0.30 = 90. 2 Points
The 3 proposals in the combined technical and financial evaluation will, thus be
ranked as under:
Proposal A: 77.4 Points: H3
Proposal B: 86 Points: H2
Proposal C: 90. 2 Points: H1

Proposal C, which has the highest combined score, with the bid cost of Rs.110 would,
therefore, be declared as the winner and recommended for approval of the competent
authority for award of work.

9. Financial Bids
(i) All the bids which qualify in the technical evaluation stage will only be considered for
opening of their financial bids.

(ii) Venue, date and time for opening of the financial bids will be informed to the selected
bidders by e-mail to the concerned person authorized by the firm.

(iii) Financial bids will be opened in the presence of technically qualified bidders who
wish to present on the occasion.

(iii) The financial bid must be submitted as per the format given at Annexure III.

(iv) The rates should be quoted inclusive of the cost of Services, Manpower cost,
Transportation, maintenance for a minimum period of 1 year (from the date of go
live), Printing of Questionnaires and report generation and also inclusive of charges
of GST/VAT and other taxes/charges as applicable.

(v) Rate should be quoted on comprehensive basis for carrying out all works as
mentioned in the tender document.

(vi) QCBS- Quality and Cost Based Selection method will be used for selection of bidder
out of the technically qualified bidders.

(viii) In case two firms offer the same net bundled prices, then only the past experience for
similar kind of work by the firms shall be considered for evaluation purpose. The
decision of the IUC-YS shall be final and binding.

10. Performance Security:

a) Successful bidder shall be required to furnish a Performance Security for an amount


equivalent to 10% of the total contract value in the form of Bank Guarantee from any
Commercial Indian Bank with a validity of the whole contract period and 45 days
beyond the date of completion of the contract period.

b) Performance Security has to be submitted within 7 working days from the date of
issue of LOI/work order.

c) Non-submission of Performance Security Deposit in the prescribed form or in timely


manner shall lead to suspension of the contract and forfeiture of the amount of EMD
of the bidder.

d) Performance Security of the firm will be forfeited in the events as mentioned under
General Terms and Conditions in this Tender Document.

11. Award of contract:-

(i) QCBS- Quality and Cost Based Selection method will be used for selection of bidder
out of the technically qualified bidders as per para 8 of this document.

(ii) The terms and conditions stipulated in the tender document shall be fully applicable
to the resultant contract and shall be integral part of the contract concluded.

(iii) IUC-YS reserves the right to accept or reject any proposal, and to annul the
solicitation process and reject all proposals at any time prior to award of contract,
without assigning any reason. Further, IUC-YS reserve the right to make partial
changes within the general scope of the contract prior to award of contract after pre-
bid meeting particularly related to payment terms, performance security and any
technical issue arising out of the discussions during pre-bid meeting and same will be
intimated through IUC-YS web portal (IUC-YS.res.in)

12. Contract period

(i) The total period of the contract will be four (4) months from the date of
commencement of contract to go live by hosting at IUC-YS server.

(ii) The contract period shall be extendable for a suitable period with no extra cost if the
work assigned is not completed within the time limit prescribed and in the manner as
specified subject to imposition of Penalty Clause at Point No. 16 or depending upon
the satisfactory performance/services of the firm and compliance of terms &
conditions stipulated in the tender document.

13. Payment Terms

(i) No advance payment will be made.

(ii) 15% of the contract amount pertaining to design, development of web portal with
applications as per scope of work will be made to the contractor after successful
hosting at temporary server and after getting 1st level security audit report from the
CERT.in empaneled security Auditor.

(iii) 75% of the contract amount pertaining to design, development of web portal with
applications as per scope of work will be made to the contractor after successful
hosting at IUC-YS& making live the new web-portal in a satisfactory manner as per
the scope of work within the specified time period.

(iv) The payment of the remaining 10% of contract pertaining to design, development of
web portal with applications as per scope of work amount will only be made after
completion of all obligations specified in this Tender Document and to the full
satisfaction of this Department. The decision of Secretary, IUC-YS in this regard shall
be final.

(v) 25% (quarterly) of the contract amount pertaining to the AMC support will be released
after successful completion of every three months. The vendor should submit the
invoice for AMC charges to IUC-YS after every three months of successful delivery of
the services. The vendor should submit the same after the issuance of User
Acceptance Report by IUC-YS
.
(vi) Tax Deduction at Source (TDS): TDS shall be deducted from each bill/invoice (as
applicable) of the contractor under the statutory rules of Union Govt. in respect of
Income Tax & other Taxes etc.

(vii) The documents required for processing of payments are:-


a) Invoice.
b) Certificate of completed work, for which the invoice has been raised, from the
authority designated to oversee the progress/execution of the contract.

14. Applicable law

The contract shall be interpreted in accordance with the laws of Union of India. For judicial
adjudication, the disputes, if any, arising out of the Contract shall be subject to the
jurisdiction of the Courts in Delhi only and will be settled accordingly.

15. Disputes & Arbitration


(i) All disputes arising out of execution of the contract shall be settled through
arbitration. Both the parties shall first try to resolve the disputes amicably by mutual
consultation. If they fail to resolve the disputes by such mutual consultation within 21
days, then, depending upon the position of the case, either of the party shall give
notice to the other party of its intention to commence arbitration as per the Indian
Arbitration and Conciliation Act, 1996.

(ii) Sole Arbitrator shall be appointed by Director, IUC-YS, Bangalore (Camp Office,
IUAC New Delhi 110067) within 30 days of notice regarding appointment of
Arbitrator.

(iii) The arbitration shall be conducted in accordance with the provisions of the Arbitration
& Conciliation Act 1996.

(iv) Notwithstanding any dispute between the parties, the agency shall not be entitled to
withhold, delay or defer his obligation under the contract and the same shall be
carried out strictly in accordance with the terms & conditions of the contract.

16. Liquidated Damages / Penalty Clause

In case the firm does not comply to the terms & conditions mentioned in the contract, action
shall be taken against the firm to recover liquidated damages including administrative
expenses which shall be a sum equivalent to 01% of the total contract amount per week or
part thereof for unfinished work and the total damages so claimed shall not exceed 10% of
the total contract amount. In case any of the AMC complaint remains unattended, a penalty
of Rs. 4000/-(Rupees Four Thousand only) per day per complaint will be imposed.

17. GENERAL TERMS AND CONDITIONS:

a) Any conditional offers made by the tenderer or any alternations/ corrections made in
the tender form shall not be considered. Similarly incomplete and unsigned tender
documents will be summarily rejected.

b) While submitting the tender for this work the tenderers shall be deemed to have read,
understood and accepted all the terms and conditions stated in the tender document.
Any doubts or clarifications with regard to the interpretation of the Terms & Conditions
stipulated in this Tender Notice, shall be got clarified in the pre-bid meeting. Requests
for postponing the tender opening date for the same shall not be accepted.

c) The bidder should be a company registered under the Indian Companies Act
1956/2013 or firm. Joint Ventures & Consortiums are not allowed to participate in the
bid.

d) Tenderer shall treat the tender specifications and contents thereof as confidential.

e) The rates should be quoted inclusive of the cost of Services, Manpower cost,
Transportation, maintenance for a minimum period of 1 year (from the date of go
live), Printing of Questionnaires and report generation and also inclusive of charges
of GST and any other taxes/charges as applicable.

f) The Agency/Firm shall bear all costs associated with the preparation and submission
of its bid, including cost of presentation for the purposes of clarification of the bid, if
so desired by IUC-YS and IUC-YS will, in no case be responsible or liable for those
costs regardless of the conduct or outcome of the Tendering process.

g) Agency/Firm shall attend the Pre-Bid Meeting as per schedule through its authorised
representative at its own cost.
h) The Contractor and his staff must abide by various rules, regulations and
instructions of IUC-YS as prevalent/issued from time to time.

i) If the service of the agency continuously remains deficient, the Performance Security
of the agency would be forfeited.

j) Non-compliance of any terms and conditions enumerated in the contract shall be


treated as breach of contract.

o) IUC-YS reserves the right to reject any or all tenders and to cancel the process at
any time prior to award of contract without assigning any reason.

p) The contractor shall not divulge any information that is made known to him or he
may come across during execution of the contract to any person not authorized to
receive such information.

q) All information, document, photos and data coming in the possession of firm as a
result of the execution of the job shall all at time remain the property of IUC-YS. The
firm shall not make or allow to make an unauthorized copy, use, access or other
utilization of these materials commercially or otherwise, directly or indirectly except
as agreed to by the IUC-YS. The firm shall also ensure complete confidentiality of
the information and data provided to carrying out the job.

r) The IUC-YS will have no liability regarding transportation, boarding and lodging of
firm and their staff.

s) Suitable space with Furniture/PC/Internet Connection will be provided by IUC-YS to


the onsite support staff for updation, maintenance and cloud management activities
only. All design & development work shall be carried out by the agency at their own
site.

t) The support manpower deployed at IUC-YS site will be the sole liability of the
contractor and any issues regarding the same will be the sole responsibility of
contractor only.

u) Working hours and days will be as per the norms followed at IUC-YS.

v) Tenderer shall provide the backup of support manpower in case of non-availability of


the any of the resource manpower deployed at IUC-YS, if required. Penalty will be
imposed for any absence of any resource manpower as per Penalty clause at Point
No. 16.

w) Under no circumstances the firm shall appoint any 3rd party or sub-lease/sub-let the
contract.

x) The rate quoted shall remain firm during the period of contract.

y) The firm shall host a server at their end for the entire assignment.

aa) The Tenderer shall be solely responsible for compliance to provisions of various
Labour, Industrial and any other laws applicable and all statutory obligations, such
as, Wages, Allowances, Compensations, EPF, Bonus, Gratuity, ESI, etc relating to
personnel deployed onsite at IUC-YS. IUC-YS shall have no liability in this regard.

*************
Annexure I

Scope of Work, Deliverables and Timelines

a) The agency to create and developIUC-YS web-portal and subsequently prepare System
Requirement Specification (SRS) and layout for finalization of IUC-YS web-portal with
dynamic components and applications as per scope of work attached below.

b) The web-portal to be designed and developed shall be compliant with the “Guidelines for
the Indian Government Websites (GIGW),security audit, STQC, GIGW certification, SSL
certification for 5 year and go live”.

SCOPE OF WORK FOR DESIGN DEVELOPMENT AND MAINTENANCE OF


WEBPORTAL& WEB BASED APPLICATIONS FOR INTER-UNIVERSITY
CENTRE FOR YOGIC SCIENCES (IUC-YS)

1. Overview

Inter-University Centre for Yogic Sciences (IUC-YS)will have the objective of serving as
a resource centre in the field of Yogic Sciences catering to the academic and research
interest of institutions, faculty and students engaged in the field of Yogic Sciences. The
centre will provide further impetus to the promotion of Yoga and guidance and nurture
the growth of Yoga in the country. IUAC-YS will bring standardisation of Yoga courses,
conduct research and provide evidence-based benefits of Yoga and unearth the techniques
in the ancient traditional text of Yoga and to innovatively adopt them for the benefits of
the modern society.The Centre acts as a fulcrum for the development and growth of Yoga
in the country and abroad.

Requirements:

a. Development and implementation of the online web strategy and to design


and develop the content of completely new web-portal.

b. Providing of manpower – a qualified & experienced professionals for


updating, maintenance and fine tuning of IUC-YS web-portal & applications and
uploading the contents on daily basis along with new developmental works as and
when required.

c. Web-portal will be designed in both languages i.e. Hindi and English including
accessibility features as per Govt. of India guidelines

d. New web-portal will be hosted and maintained on the IUC-YS Server after
security audit.

e. Editing and proof reading of the web-portal content.

f. Development of new content for the web-portal and frequent updates on the
web-portal with creative contents. Uploading of news, events, schemes and
achievements related information, images & videos on daily basis in coordination
with IUC-YS’s Communication & media cell.

g. Assist the Communication & Media cell in updating of facebook/Twitter and


social media activities of the Department.
h. Assist the Department/Project Divisions during the Mega Events/ Seminars/
Conferences etc. outside/inhouse the IUC-YS premises as and when required.

i. Prompt and Proper Maintenance, updation& fine tuning of web-portal.

j. Good number of technology related news will be uploaded every day as well
as feature-stories projecting current research and developments in the different
fields of accelerator technology on regular basis. National and international journals
will be referred by the project staff to identify news and feature story ideas..

Broad scope of the project is as follows:

1. Security audit through CERT-IN impanelled agencies. Preparation of the new audit-
compliant CMS based website as per GOI Guidelines for website.
2. Search engine optimization on top search engines
3. Website quality certification from STQC as per GIGW guidelines
4. Operational training to the users for uploading the website
5. Screen reader accessible web pages with PwD features
6. Responsive design compatible with mobile and tablets
7. Bilingual website with approximately 75-100 pages
8. Content Management System with department wise login for updating the website
9. Integration of Payment Gateway Portal
10. Webmail development and integration for at least 1000 users
11. Role based content workflow
12. Website and application should be developed in open source platform/technology with
PHP technology & PostgreSQL Database.
13. Provision of show tender details with external link to send on E-tender portal
14. Website/Application has to be integrated with email/SMS gateway for notification at
required stages. Required APIs for email/SMS gateway integration will be provided
by the user department to selected vendor. OTP based email validation for
registration.

Developer must follow guidelines of Government of India websites to ensure proper


standardization of all content. Website needs to be design with all dynamic features for
updation and prescribed web accessibilityfeatures as below:
a) Least site opening time
b) Contemporary design
c) Responsive design
d) Website reflect our organization indent
e) After award of project in case of an urgent requirement/suggestion shared by
committee, should be implemented without extra cost if the changes would be 10-
15%. If deviation will be more than that, then separate change request provision
will be there after approval from department.
f) Search engine friendly website
g) One time Security Audit of website and application as per CERT-IN certification
requirements. Vendor has to manage the same.
h) Overview home page, definitions, disclaimer, RTI info, employees info etc have
to be given for the IUC-YS organization.
i) Vendor has to take SSL certificate for website URL for 5 years.
Tentative Sitemap
A tentative sitemap of the new website–
• Home
• About Us
o Organization
o Organization Chart
o Employees
• Facilities
o Facility 1
o Facility 2

• User Corner
o Outreach Programmes
o Other Programmes

• e-Citizen
o Circulars
o Tenders
o Vacancies
o RTI
• Events
• Downloads
• Contact Us
o IUC-YS Address
o Directory
• Login/Registration
• Home Page Links
o What’s New
o Feedback
o Proposal Submission
o Sitemap
o Useful Links
o Social Media Link
▪ Facebook
▪ Twitter
• Footer Links
o Terms and Conditions
o Privacy Policy
o Copyright Policy
o Hyperlinking Policy
o Accessibility
o Archive
o Help
Further at the time of development as per content updationwill occur in this sitemap.

2. Functionality Covered in Website


Website-Components: The proposed website should have 2 broad components:
A) Visitor Section
a. Landing Page: There would be landing page of the website which should
contain links to English Version, Hindi Version.
b. Hindi Content: The Hindi Content should be in Unicode font (Mangal). The
visitors would be able to view the content with ease without any requirement
of font download. However there might be a case wherein browser might not
support automatic font configuration, so proper guidelines should be there font
configuration for such users.
c. Notices and Circulars: All notices and circulars originating fromIUC-YS
should be listed here. The notices and circulars should be listeddate-wise. All
notices and circulars should have a valid date and afterdate expiry it would be
automatically moved to archives section underNotices and Circulars.
d. Forms and Downloads: All forms originating from IUC-YS should belisted
under various categories under Forms and downloads sections. Theformat for
all should be PDF file. For each file, brief description alongwith size of file
should be mentioned. Here also these forms should havea valid date and after
expiry of valid date, it should automatically bemoved to archives section under
Forms and Downloads.

B) Media Centre: This would have following sections:


a. Press Release: All press releases from IUC-YS should belisted under this
section.
b. Photo Gallery: Event-wise photographs should be listedunder this section.
Each photograph would have a briefdescription. All photographs would be
listed in thumbnail(small) size and on clicking on the photograph it should
beopened in a new window with original size.
c. Events Calendar: List along with details of all forthcomingevents should be
mentioned under this section. When the date ofevent passes on the event
should automatically be moved toarchives section under Events.

C) Tenders: The visitors to the site should be able to view the Tenderspertaining to IUC-
YS. The tender would be listed date of expiry-wise. If a corrigendum is issued for the
tender then itshould be listed below that tender. On expiry of the last date
ofsubmission the tender should be moved to archives section of Tender.Also cancelled
tenders should be listed undercancelled tenders.

D) Feedback: Provision for visitors to the website able to post thefeedback through the
website. The feedback can be a general feedback,feedback on content and
department/section specific feedback.

E) Content Structure: The website should have level content structure(for both Hindi and
English) i.e. there should be main links in thewebsite. Under each main link, there
should be sub-links. Under eachsub-link here should be sub-links level 2 and so on.

F) Full Text Search: Provision of Full text search in the websitefor all the content. On
entering any keyword, the system must be able tosearch in all links, sub-links and sub
sub-links and should provide linkswhere that word is present. On clicking the link the
content should bedisplayed.

G) Archive section for Tender, Notifications and announcements


H) STQC Certification (covers all govt compliance) and Security.

Administrator Section:Admin Role


3.1 Management Role
3.2 User Management
Website should have all facilities be available as below
1. Secure Login:
a. Admin section must be protected by username and password and using
salted MD5 encryption.
b. At database level also password should be stored in encrypted format.
c. After 5 consecutive wrong attempts the password should be reset and new
password would be sent to administrator through email.
2. Links:
a. Administrator would be able to add/delete the links pertaining to
Hindi/English in the website at any point of time from any location. The
control for the same should so user friendly that a simple data entry
operator should be able to update the links. There would be three types of
links, File (link to a file i.e. Doc, PDF, JPG etc), URL (Link to some other
website) and Content (Static information in rich text format).Also the
administrator should be able to set the order in which the links would
appear in the website.
3. Tenders:
a. Through this section the administrator should be able to
Add/Delete/Modify the tenders originating from the department. The
admin should have the option to add corrigendum for the tender and also
cancel or altogether delete the tender.
4. Circulars:
a. Through this section the Administrator of the site should be able to
Add/Edit/Delete the categories in the website & should further be able to
Add/Delete/Modify the photographs pertaining to that category in the
website.

5. Photo Gallery& Video Gallery:


a. Through this Module the Administrator should be able toadd/update the
categories in the website & should further be able toAdd/Delete/Modify
the photographs pertaining to that category in thewebsite. Video gallery
videos can be uploaded on YouTube and can be shown the same through
embedded link on website video gallery.
6. Downloads:
a. Administrator should have the option to add/delete/modify the files
pertaining to download section.

3. Web-application for IUC-YS


Web-application for IUC-YS will be linked with website, Login/registration functionality
will be there on the website front-end. Admin users will be able to login from there.
Below types of users and role will be there:
1.) Administrator –
• This type of user will have role to assign users with role.
• Admin User will be able manage the portal and each modules
• User Dashboard will have details with statistics.
2.) Sub-administrator –
• This type of user will be assigned by administrator.
• Will be able to manage the modules of the portal as per provided roles.
• Dashboard will be there for sub-admin as per their roles.
3.) Management Users –
• This type of user will be assigned by administrator.
• Will be able to MIS Reports of each section.
4.) Employees –
• Employees of IUC-YS will be able to login on the portal by their employee Id
and password.
• This type of user will be created by admin.
• Employees can fill and submit their PMS and comment on assigned PMS.
• Employees can be sub-admin for managing application modules ad per role
provided by admin.

a. Recruitment Module Custom/Form Builder:


IUC-YS is looking for a recruitment module online available on the website, where
user can get various vacancies online with details like Title/Post, Important Dates with
details in .PDF/page. Online application for the same would also be available on the
website. The application will be managed from backend admin. There should be
dynamic form creation in which 40-50 field with be pre-defined as per the vacancy
requirement admin with pick and choose.

b. Employee Database:
Employee Database will be created here online, where employees of IUC-YS will be
able to fill their own details like Employee Id, Name, Designation, Department, Date
of Joining, Pay Scale, Contact Address etc. A form for employee database will be
created which will be filled by the employees themselves. The details will be checked
and verified by assigned sub-administrator. If sub-administrator finds any
changes/updates, then sub-admin should be able to do those changes and submit the
form.

c. Annual Performance Appraisal Report (APAR) Module


Annual Performance Appraisal Report module may be need for Inter-University
Centre for Yogic Sciences (IUC-YS). The module will be linked with employee
database.
Employee login has to be created and shared notification and login link through email.
Employees need to enter their details in PMS form and submit the same on IUC-YS
Portal after login. The form will have approx.. 25-30 fields. Admin will check the
PMS of employees and can forward the same to two reviewers for each employee as
per their reporting person. Reporting person can be suggested by employees
themselves also but marked/forwarded by admin only. Both the reviewers will share
feedback and rating for the employees. Employee can check the feedback and rating
shared by admin. Employee will have option to disagree with feedbacks/rating shared
by reviewers. Reviewer and admin will be able to check disagreement from employee
with his/her comment. According, Either Rating can be changed by Reviewer or third
reviewer can be introduced by the admin. Third reviewer will share their feedback and
rating then similar less difference scope from 2 out of 3 will be consider. Or a
committee meeting will can be held (offline) for taking final review and rating. The
same rating will be updated in employees’ profile as per committee decision. There
will no further action required in this module. The module will be managed by admin
and MIS report will be shared with management for APAR. There are 150-160
employees at IUC-YS and APAR process goes on twice in a year.

d. Event Management:
IUC-YS hosts multiple conferences/workshops frequently, which has to be managed
from the portal. Administrator will add upcoming events notification with
categorization like conferences/workshop, event name, date, venue, topic/subject,
details, last date of abstract/paper submission etc. Admin will assign sub-admin for
managing that particular event or admin can manage directly also. Interested visitor
can participate by submitting their Abstract on the topic/subject. Assigned
administrator will check the submitted abstract. Admin can send bunch of abstract to
referees for their review. Referees will get email notification for review, they will
review and shared their feedback/comment on each of their reviewed abstract. As per
referees feedback, admin will be able to approve/dis-approve proposal. For approved
proposal, admin will be able to send response to applicant asking for detailed paper
submission with the provided timeline. The same notification will be posted in public
like “For approved abstracted, need to submit final paper/ppt till so and so date and
time for the event name …”. Final paper/ppt will be uploaded by user. Received final
paper/ppt will be reviewed by reviewer and comment will be shared by reviewer.
Accordingly administrator will assign approved users for oral talk that is of 25
minutes or Poster display, Power-point presentation etc. Admin will be able to send
invitation to the selected users who will be selected for oral talk, poster display or
PPT. At every stages, user will get notification/status. There will be 40 abstract to be
submitted/reviewed by each reviewer. Reviewer feedback can be taken offline also
and the same will be entered by admin with MoM.
Once the event will getover, event details will be entered by admin with photographs.

e. Guest House Booking:


Guest of IUC-YS would be able to view and request for Booking of Guest House.
There are majorly below types of users Come for Booking Guest House:
• Non User
• User Personal
• User Official
• Other Institutes
User can click on Guest House Room Booking System, fill the form by selecting
category of user, visit date to-from, name and contact details etc.. User should upload
Documentary Proof/Letter on the application. User can check rooms status
(vacant/filled).
Administrator can give role to manage Guess House Booking System to sub-admin,
sub-admin will be able to login into the system and check Room Booking Request.
Sub-admin will take approval (offline), confirm booking by entering approval
document. After booking, user will get Room allocated and that room will be shown
filled.
Administrator can check bookings details. Few rooms will be reserved for
administrative purpose has be shown blank always to front-end user, details of those
rooms will not be shared.
Note – Front-end user cannot select rooms for booking that will completely managed
by assigned administrator.

f. User Dashboard and MIS Report:


On the portal there will be three types of user dashboard will be their Administrator,
Sub-admin and Management user. These type of user will be able to access their
dashboard after login. There will be 10-15 MIS reports on the portal for the overall
portal modules like proposal submitted with category, events abstract submitted etc.

4. Operation, Maintenance and AMC


The selected vendor will give us free one year warranty support for the website and
applicationsoperation &maintenance support, where the vendor has to manage the website
and applications for one year from the date of go-live. After successful completion of first
year free warranty period AMC for next two years may continue after mutual consent.The
cost of AMC should be part of the financial bid.Warranty/AMC support should cover the
following activities:

• Rectification of bugs in the existing code.


• Solution of issues reported in the running website
• Any configuration in the existing code
• Optimization of the code for the performance of the website
• Optimization of modules developed
• Operations of all applications developed and training the IUC-YS dedicated staff for
operations.

Activities for O&M of the website and application will be:

• Content Updation
• Minor functional changes in application as and when required
• Incorporation of minor feedbacks/enhancement
• There should be a point of contact at vendor during one year maintenance period.
There would be a developer resource to be at onsite for managing the
website/applications content and minor enhancement activities. Sitting area with
computer and internet facility will be provided by the department to onsite resource.
• Changes/updation has to be treated on periodization level. First priority task has to be
treated first.

5. Hosting & Timeline


Department is looking for the complete project development completion within 4 months.
Hosting of the website and applications will be on IUC-YSserver after security audit
clearance. Department will provide server credentials to the vendor. Vendor has to give
support to IUC-YS for hosting and deployment of the website and applications.
The agency has to provide one price inclusive of all taxes and others for developing and
manpower support for one year and other details.

The following is an indicative list of deliverables and milestones for the agency,
assuming that the engagement starts at Time T - (Date of Allotment of Work):-
S.No. Activities/Job Time Period

1 SRS and Design/layout finalization

Complete development of Web-portal as per


approved SRS, hosting at Agency’s server and after
2
getting 1st level security audit report from CERT.in
empanelled security auditor.

New Designed web-portal go live by hosting atIUC-


3
YS Server after getting Security Audit certificate
Providing of two qualified & experienced manpower
one at IUC-YS Camp office Delhi and another at
4 vendors site for onsite updation& maintenance.
Inclusive of travelling and other expenses for one
year from go live
Annexure II
Technical Bid Form
Technical bid containing the information/documents as specified in para 4 of this tender
Document and other details should be submitted properly page numbered as the
format given below:
S.No Particulars Page
Number
1. Organizational profile including background and experience of the
firm. Describe organization knowledge about web-portal development
application. (Human Resource skill set and profiles)
2. Copy of the Registration Certificate of the company and Articles of
Association
3. Brief profile and experience of the key personnel available with firm
particularly of those who would to be involved in the management of
this programme.
4. Proof of having office in Delhi-NCR.
Address, email and Telephone number of the office and details of
infrastructure / server available may be indicated.
5. Name, Designation and contact details Mobile/ telephone no. and
email of the authorized contact person in connection with this Tender
Notice
6. Details as per Table 8.1
.
7. The Bidder’s average annual turnover should not be below Rs. 100.00
lakh for the last three years. Copies of Audited Balance Sheet for the
last three years (2015-16, 2016-17, 2017-18) be attached.
8. Copy of GST Registration certificate.
9. Copies of Income tax returns files for last 3 years and copies of
PAN/TAN Card should be enclosed.
10. Details of EMD submitted.
11. Proposed Work Plan and Approach.
12. Tender Acceptance letter on company letter head as per Annexure IV

Declaration:

This is to certify that I/We before signing this Technical Bid Document have read and fully
understood all the terms and conditions contained in the Tender Document and undertake
myself/ourselves to strictly abide by them.

Signature of the Authorised signatory


with name, designation, seal and date
Annexure III

Format for Financial Bid for Web-portal Design, Development and Maintenance

Please provide detail financial implication to the organization with break up. All prices/rates
quoted must comply to the Scope of Work and other terms and conditions specified in this
Tender Document.

S Item of Work Quantity Unit Basic Rate


No (in Rs)
1 Web-Portal with all application
modules as per scope of work
including design, hosting, security
audit, STQC, GIGW certification,
SSL certification for 5 year and go
live with all-inclusive charges.
2 AMC for two years (after completion
of one year from go-live)
(OPTIONAL ITEM)

3 Applicable Taxes / GST

Total Bid Amount

Total Bid amount(in words) ___________________________________________________

Declaration:
This is to certify that I/We before signing this Financial Bid have read and fully understood
all the terms and conditions contained in the document and undertake myself/ourselves to
strictly abide by them.

Signature of the firm with name, designation, seal and date

Authorized Signatory
Annexure IV

TENDER ACCEPTANCE LETTER


(To be given on Company Letter Head)

Date: _____________________
To
The Administrative Officer (S&P)
Inter-University Centre for Yogic Sciences (IUC-YS), Banglore
Camp Office, IUAC
New Delhi- 110067

Sub: Acceptance of Terms & Conditions of Tender.

Tender Reference No: ___________ ________________ __________________ ____________

Name of Tender / Work: __________ ____________ ________________ _________________

________ _____________ _____________ _______________ _____________ _________

Dear Sir,

1. We have downloaded / obtained the tender document(s) for the above mentioned
‘Tender/Work’
from the web site(s) namely:

as per your advertisement, given in the above mentioned website(s).

2. We hereby certify that we have read the entire terms and conditions of the tender documents
from Page No. _______ to ______ (including all documents like annexure(s), schedule(s), etc .,), which
form part of the contract agreement and we shall abide hereby by the terms / conditions / clauses
contained therein.

3. The corrigendum(s) issued from time to time by your department/ organisation too have also
been taken into consideration, while submitting this acceptance letter.

4. We hereby unconditionally accept the tender conditions of above mentioned tender document(s)
/ corrigendum(s) in its totality / entirety.

5. We do hereby declare that our Firm has not been blacklisted/ debarred by any Govt.
Department/ Public sector undertaking.

6. We certify that all information furnished by the our Firm is true & correct and in the event that
the information is found to be incorrect/untrue or found violated, then your department/ organisation
shall without giving any notice or reason therefore or summarily reject the bid or terminate the contract,
without prejudice to any other rights or remedy including the forfeiture of the full said earnest money
deposit absolutely.

Yours Faithfully,

(Signature of the Bidder, with Official Seal)

Signature Not Verified


Digitally signed by RANJU RISHI
Date: 2022.05.06 11:06:59 IST
Location: eProcure-EPROC

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