P620 User Guide

P620
User Guide
Read this first
Before using this documentation and the product it supports, ensure that you read and understand the
following:
• Appendix A “Important safety information” on page 93
• Safety and Warranty Guide
• Setup Guide
Fifth Edition (September 2023)
© Copyright Lenovo 2020, 2023.

LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services
Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-
35F-05925.
Contents
About this documentation . . . . . . . . iii Navigate in the BIOS interface . . . . . . . . . 23

Change the display language of UEFI BIOS . . . . 23
Chapter 1. Meet your computer . . . . . 1 Change the display mode of UEFI BIOS . . . . . 24
Front . . . . . . . . . . . . . . . . . . . . 1 Set the system date and time . . . . . . . . . 24
Rear . . . . . . . . . . . . . . . . . . . . 3 Change the startup sequence . . . . . . . . . 24
System board . . . . . . . . . . . . . . . . 4 Enable or disable the configuration change
Internal storage drives . . . . . . . . . . . . . 7 detection feature . . . . . . . . . . . . . . 25
Features and specifications . . . . . . . . . . . 9 Enable or disable the automatic power-on
Statement on USB transfer rate . . . . . . . 10 feature . . . . . . . . . . . . . . . . . . 25
Enable or disable the ErP LPS compliance mode . . 25
Chapter 2. Get started with your Change the fan speed level . . . . . . . . . . 26
computer . . . . . . . . . . . . . . . . 11 CPU locking when PSB is enabled . . . . . . . 26
Connect to networks . . . . . . . . . . . . . 11 Change BIOS settings before installing a new
Connect to the wired Ethernet . . . . . . . 11 operating system . . . . . . . . . . . . . . 26
Connect to Wi-Fi networks (for selected Update UEFI BIOS. . . . . . . . . . . . . . 26
models) . . . . . . . . . . . . . . . . 11 UEFI BIOS self-healing recovery . . . . . . . . 27
The Vantage app . . . . . . . . . . . . . . 11 Recover from a BIOS update failure . . . . . . . 27
Use multimedia . . . . . . . . . . . . . . . 11 Clear CMOS . . . . . . . . . . . . . . . . 27
Use audio . . . . . . . . . . . . . . . 11
Connect an external display . . . . . . . . 12 Chapter 6. RAID . . . . . . . . . . . . 29
What is RAID . . . . . . . . . . . . . . . . 29
Chapter 3. Explore your computer . . 13 Select RAID mode . . . . . . . . . . . . . . 29
Manage power . . . . . . . . . . . . . . . 13 RAID Levels . . . . . . . . . . . . . . . . 29
Set power button behaviors . . . . . . . . 13 Configure RAID with RAIDXpert2 Configuration
Set the power plan . . . . . . . . . . . . 13 Utility . . . . . . . . . . . . . . . . . . . 30
Transfer data . . . . . . . . . . . . . . . . 13
Connect to a Bluetooth-enabled device (for
Chapter 7. Diagnostics . . . . . . . . 33
selected models) . . . . . . . . . . . . 13 Lenovo diagnostic tools . . . . . . . . . . . 33
Use the optical drive (for selected models) . . 14 Use the Vantage app . . . . . . . . . . . . . 33
Use a media card (for selected models) . . . . 14
Purchase accessories . . . . . . . . . . . . 14
Chapter 8. CRU replacement . . . . . 35
What are CRUs . . . . . . . . . . . . . . . 35
Chapter 4. Secure your computer Replace a CRU . . . . . . . . . . . . . . . 36
and information . . . . . . . . . . . . 17 ID badge. . . . . . . . . . . . . . . . 36
Lock the computer . . . . . . . . . . . . . 17 Wi-Fi antenna . . . . . . . . . . . . . . 38
Use passwords . . . . . . . . . . . . . . . 18 Computer cover . . . . . . . . . . . . . 40
Use software security solutions. . . . . . . . . 19 Device in the flex bay . . . . . . . . . . . 44
Use Windows firewalls . . . . . . . . . . 19 Storage drive in the front-access storage
enclosure . . . . . . . . . . . . . . . 47
Use Computrace Agent software embedded
in firmware (for selected models) . . . . . . 20 Device in the multi-drive conversion kit . . . . 50
Use BIOS security solutions . . . . . . . . . . 20 Front panel I/O cage . . . . . . . . . . . 55
Erase all storage drive data . . . . . . . . 20 Cover presence switch . . . . . . . . . . 56
Use the cover presence switch . . . . . . . 20 Storage drive in a storage drive bay . . . . . 57
Use Smart USB Protection. . . . . . . . . 21 Storage drive cage . . . . . . . . . . . . 60
M.2 solid-state drive . . . . . . . . . . . 63
Chapter 5. UEFI BIOS . . . . . . . . . 23 U.2 or U.3 solid-state drive in an U.2 or U.3
What is UEFI BIOS. . . . . . . . . . . . . . 23 solid-state drive PCIe adapter . . . . . . . 69
Enter the BIOS menu. . . . . . . . . . . . . 23 Power supply assembly . . . . . . . . . . 71
© Copyright Lenovo 2020, 2023 i

PCIe card . . . . . . . . . . . . . . . 72 Appendix B. System memory
Full-length PCIe card . . . . . . . . . . . 76 speed. . . . . . . . . . . . . . . . . . 107
Super capacitor module . . . . . . . . . . 80
Front fan assembly. . . . . . . . . . . . 81 Appendix C. Accessibility and
Rear fan assembly . . . . . . . . . . . . 83 ergonomic information . . . . . . . . 109
Memory module active cooler and duct. . . . 84
Appendix D. Supplemental
Memory module . . . . . . . . . . . . . 85
information about the Ubuntu operating
Chapter 9. Help and support . . . . . 89 system . . . . . . . . . . . . . . . . . 111
Self-help resources . . . . . . . . . . . . . 89
Appendix E. Compliance and TCO
Call Lenovo . . . . . . . . . . . . . . . . 90
Certified information . . . . . . . . . . 113
Before you contact Lenovo . . . . . . . . 90
Lenovo Customer Support Center . . . . . . 91 Appendix F. Notices and
Purchase additional services. . . . . . . . . . 92 trademarks . . . . . . . . . . . . . . . 123
Appendix A. Important safety
information . . . . . . . . . . . . . . . 93
ii P620 User Guide

About this documentation
• Illustrations in this documentation might look different from your product.
• Depending on the model, some optional accessories, features, and software programs might not be
available on your computer.
• Depending on the version of operating systems and programs, some user interface instructions might not
be applicable to your computer.
• Documentation content is subject to change without notice. Lenovo makes constant improvements on the
documentation of your computer, including this User Guide. To get the latest documentation, go to:
https://pcsupport.lenovo.com
• Microsoft® makes periodic feature changes to the Windows® operating system through Windows Update.
As a result, some information in this documentation might become outdated. Refer to Microsoft resources
for the latest information.
© Copyright Lenovo 2020, 2023 iii

iv P620 User Guide
Chapter 1. Meet your computer
Front
1. Optical drive eject button* Eject the optical drive tray.
2. Optical drive activity indicator* This indicator is on when the optical drive is in use.
Press to turn on the computer.
To turn off the computer, open the Start menu, click Power, and then select
Shut down.
The indicator in the power button shows the system status of your computer.
3. Power button
• Blinking for three times: The computer is initially connected to power.
• On: The computer is on.
• Off: The computer is off or in hibernation mode.
• Blinking rapidly: The computer is entering sleep or hibernation mode.
• Blinking slowly: The computer is in sleep mode.
4. Power indicator This indicator is on when the computer is turned on.
5. Storage drive activity indicator This indicator is on when the storage drive is in use.
This sensor receives the flash light sent by the Lenovo PC Diagnostics application
installed in the smartphone. Then, the photoelectric sensor triggers the computer
6. Photoelectric sensor*
to send the tune of the detected error to the smartphone for users to decode the
error.
© Copyright Lenovo 2020, 2023 1

7. Headset connector Connect a headset or headphones to your computer.
Display a four-digit error code when an issue or error is detected. You can check
8. Four-digit diagnostic display
the error code at https://www.thinkworkstationsoftware.com/diags.
• Charge USB- compatible devices with the output voltage and current of 5 V
and 2.1 A.
9. USB 3.2 connector Gen 2 (with
charging function) • Enable you to experience higher data transfer rate when you connect USB-
compatible devices, such as a USB keyboard, USB mouse, USB storage
device, or USB printer.
Enable you to experience higher data transfer rate when you connect USB-
10. USB 3.2 connector Gen 2 compatible devices, such as a USB keyboard, USB mouse, USB storage device,
or USB printer.
• Charge USB-C compatible devices with the output voltage and current of 5 V
11. USB-C® (3.2 Gen 2)
and 3 A.
connector
• Transfer data at USB 3.2 speed, up to 10 Gbps.
* for selected models
2 P620 User Guide

Rear
Connect a microphone to your computer when you want to record sound or

1. Microphone connector
interact with the computer using speech recognition software.
Send audio signals from the computer to external devices, such as powered
stereo speakers, headphones, or multimedia keyboards. To connect a stereo
system or other external recording device, connect a cable between the audio
line-in connector of the device and the audio line-out connector of the computer.
2. Audio line-out connector
Note: If your computer has both an audio line-out connector and a headset or
headphone connector, always use the headset or headphone connector for
earphones, headphones, or a headset. The headphone connector does not
support headset microphones.
Receive audio signals from an external audio device, such as a stereo system. To
3. Audio line-in connector connect an external audio device, connect a cable between the audio line-out
connector of the device and the audio line-in connector of the computer.
Connect an external modem, a serial printer, or other devices that use a serial
4. Serial connector*
connector.
5. PS/2 keyboard connector* Connect a keyboard that uses a Personal System/2 (PS/2) keyboard connector.
Connect a mouse, a trackball, or other pointing devices that use a PS/2 mouse
6. PS/2 mouse connector*
connector.
Connect USB-compatible devices, such as a USB keyboard, USB mouse, USB
7. USB 2.0 connectors
storage device, or USB printer.
Enable you to experience higher data transfer rate when you connect USB-
8. USB 3.2 connectors Gen 2 compatible devices, such as a USB keyboard, USB mouse, USB storage device,
or USB printer.
Chapter 1. Meet your computer 3

Connect to a local area network (LAN). When the green indicator is on, the
9. Ethernet connector computer is connected to a LAN. When the yellow indicator blinks, data is being
transmitted.
Install PCI-Express cards into this area to improve the operating performance of
10. PCI-Express card area the computer. Depending on the computer model, the connectors in this area
vary.
11. Power cord connector Connect the power cord to your computer for power supply.
Install the key holder that comes with the computer-cover-lock key to the key-nest
12. Key-nest slots
slots.
Lock your computer to a desk, table, or other fixtures through a Kensington-style
13. Security-lock slot
cable lock.
System board
Note: The system board might look slightly different from the illustration.
4 P620 User Guide

Figure 1. System board part locations
1 Cover presence switch connector (intrusion switch 2 Memory fan connector 1

connector)
3 Optical-drive fan connector 2 4 4-pin power connector (for optical drive)
5 Memory slot 1 6 Memory slot 2
9 Optical-drive fan connector 10 Thermal-sensor connector
11 Microprocessor fan connector 1 12 Microprocessor
13 Microprocessor fan connector 2 14 Front input/output connector
19 M.2 solid-state drive slot 1 20 M.2 solid-state drive slot 2
21 Coin-cell battery 22 4-pin power connector (for storage drive)

23 8-pin power connector (for graphics card) 24 8-pin power connector (for graphics card)
25 / 25a Front-fan-assembly connector 26 eSATA / SATA 6 connector
27 SATA 4 connector 28 SATA 2 connector
29 SATA 1 connector 30 SATA 3 connector
31 SATA 5 connector 32 Media card reader (MCR) header
33 Internal USB 3.2 Gen 2 connector 34 Alternative Trusted Platform Module (TPM) header
35 Thunderbolt™ control connector 36 Internal-storage-drive activity indicator connector
37 Internal USB 2.0 connector 38 Power supply connector
39 PCIe 4.0 x8 card slot 6 40 Clear CMOS / Recovery jumper
41 PCIe 4.0 x16 card slot 5 42 PCIe 4.0 x16 card slot 4
43 PCIe 4.0 x16 card slot 3 44 PCIe 4.0 x8 card slot 2
45 PCIe 4.0 x 16 card slot 1 46 / 46a Memory fan connector 2
47 Rear-fan-assembly connector 48 Serial port (COM) connector
6 P620 User Guide

Internal storage drives
Internal storage drives are devices that your computer uses to read and store data. You can add drives to
your computer to increase storage capacity and enable your computer to read other types of media.
1. M.2 solid-state drive slots One or two M.2 solid-state drives are installed in selected models.
Depending on your computer model, the following devices might be installed in
the flex bay:
• Flex module
Depending on your computer model, the following parts might be installed in
the flex module:
– 15-in-1 card reader
– Slim optical drive
2. Flex bay
• Front-access storage enclosure
• Multi-drive conversion kit
Depending on your computer model, the following parts might be installed in
the multi-drive conversion kit:
– Internal storage drive
– Slim optical drive
• Slim-optical-drive adapter

You can install hard disk drives in the storage drive bays.
3. Storage drive bays*
Note: If you want to install storage drives into the optional-storage-drive bays,
contact the Lenovo Customer Support Center for help.
4. Storage drive bays You can install hard disk drives in the storage drive bays.
You can install compatible PCIe cards and PCIe solid-state drives in the PCIe card
5. PCIe slots
slots.
8 P620 User Guide

Features and specifications
• Width: 165 mm (6.5 inches)
Dimensions • Height: 446 mm (17.6 inches)
• Depth: 455 mm (17.9 inches)
Weight (without the packaging) Maximum configuration as shipped: 24 kg (52.91 lb)
Type Device Manager in the Windows search box and then press Enter. Type the
Hardware configuration
administrator password or provide confirmation, if prompted.
Power supply 1000-watt automatic voltage-sensing power supply
• Input voltage: From 100 V ac to 240 V ac

Electrical input
• Input frequency: 50/60 Hz
To view the microprocessor information of your computer, right-click the Start

Microprocessor
button and then click System.
Up to eight double data rate 4 (DDR4) error correction code (ECC) registered dual
Memory
inline memory modules (RDIMMs)
• Hard disk drive

• M.2 solid-state drive*
• U.2 or U.3 solid-state drive*
• Slim optical drive*
Storage device • 15-in-1 media card*
To view the storage drive capacity of your computer, type Disk Management in the
Windows search box and then press Enter.
Note: The storage drive capacity indicated by the system is less than the nominal
capacity.
• PCIe x16 card slots on the system board for a discrete graphics card
• Video connectors on a discrete graphics card:
Video features – DVI connector
– DisplayPort connector
– Mini DisplayPort connector
The integrated audio card supports the following:

• Audio line-in connector
• Audio line-out connector
Audio features
• Headset connector
• Internal speaker
• Microphone connector

• Flex bay
• Storage drive bays
Expansion • M.2 solid-state drive slots
• Memory slots
• PCI Express slots
• Bluetooth*
Network features • Ethernet LAN
• Wireless LAN*
Statement on USB transfer rate

Depending on many factors such as the processing capability of the host and peripheral devices, file
attributes, and other factors related to system configuration and operating environments, the actual transfer
rate using the various USB connectors on this device will vary and will be slower than the data rate listed
below for each corresponding device.
USB device Data rate (Gbit/s)
3.2 Gen 1 5
3.2 Gen 2 10
3.2 Gen 2 × 2 20
Thunderbolt 3 40
Thunderbolt 4 40
10 P620 User Guide

Chapter 2. Get started with your computer
Connect to networks
Your computer helps you connect to the world through a wired or wireless network.
Connect to the wired Ethernet

Connect your computer to a local network through the Ethernet connector on your computer with an
Ethernet cable.
Connect to Wi-Fi networks (for selected models)

If your computer includes a wireless LAN module, you can connect your computer to Wi-Fi® networks. The
wireless LAN module on your computer may support different standards. For some countries or regions, use
of 802.11ax may be disabled according to local regulations.
1. Click the network icon in the Windows notification area. A list of available wireless networks is displayed.
2. Select a network available for connection. Provide required information, if needed.
The Vantage app

The preinstalled Vantage app is a customized one-stop solution to help you maintain your computer with
automated updates and fixes, configure hardware settings, and get personalized support.
To access the Vantage app, type Vantage in the Windows search box.
Key features
The Vantage app enables you to:
• Know the device status easily and customize device settings.
• Download and install UEFI BIOS, firmware and driver updates to keep your computer up-to-date.
• Monitor your computer health, and secure your computer against outside threats.
• Scan your computer hardware and diagnose hardware problems.
• Look up warranty status (online).
• Access User Guide and helpful articles.
Notes:
• The available features vary depending on the computer model.
• The Vantage app makes periodic updates of the features to keep improving your experience with your
computer. The description of features might be different from that on your actual user interface.
Use multimedia
Use your computer for business or entertainment with the devices (such as a camera, a monitor, or
speakers).
Use audio
To enhance the audio experience, connect speakers, headphones, or a headset to the audio connector.

Adjust the volume
1. Click the volume icon in the Windows notification area on the taskbar.
2. Follow the on-screen instructions to adjust the volume. Click the speaker icon to mute the audio.
Change the sound settings

1. Type Control Panel in the Windows search box and then press Enter. View by category.
2. Click Hardware and Sound ➙ Sound.
3. Change the settings as you prefer.
Connect an external display

Connect a projector or a monitor to your computer to give presentations or expand your workspace.
Connect a wireless display

Ensure that both your computer and the wireless display support Miracast®.
Press Windows logo key + K and then select a wireless display to connect.
Change display settings

1. Right-click a blank area on the desktop and select display settings.
2. Select the display that you want to configure and change display settings of your preference.
12 P620 User Guide

Chapter 3. Explore your computer
Manage power
Use the information in this section to achieve the best balance between performance and power efficiency.
Set power button behaviors

You can define what the power button does according to your preference. For example, by pressing the
power button, you can turn off the computer or put the computer to sleep or hibernation mode.
To change what the power button does:

1. Right-click the battery status icon and select Power Options ➙ Change what the power buttons do.
2. Change the settings as you prefer.
Set the power plan

For ENERGY STAR® compliant computers, the following power plan takes effect when your computers have
been idle for a specified duration:
Default power plan (when plugged into ac power)

• Turn off the display: After 10 minutes
• Put the computer to sleep: After 25 minutes
To awaken the computer from Sleep mode, press any key on your keyboard.
To reset the power plan:

1. Type Power Plan in the Windows search box and then press Enter.
2. Choose or customize a power plan of your preference.
Transfer data
Quickly share your files using the built-in Bluetooth technology among devices with the same features. You
also can install a disc or media card to transfer data.
Connect to a Bluetooth-enabled device (for selected models)

You can connect all types of Bluetooth-enabled devices to your computer, such as a keyboard, a mouse, a
smartphone, or speakers. Place the device that you are attempting to connect to less than 10 meters (33
feet) from the computer.
1. Type Bluetooth in the Windows search box and then press Enter.
2. Turn on Bluetooth, if it is off.
3. Select a Bluetooth device, and then follow the on-screen instructions.
Your Bluetooth device and computer will automatically connect the next time if the two devices are in range
of each other with Bluetooth turned on. You can use Bluetooth for data transfer or remote control and
communication.

Use the optical drive (for selected models)
If your computer has an optical drive, read the following information.
Know the type of your optical drive

1. Type Device Manager in the Windows search box and then press Enter. Type the administrator password
or provide confirmation, if prompted.
2. Select an optical drive, and then follow the on-screen instructions.
Install or remove a disc

1. With the computer on, press the eject/close button on the optical drive. The tray slides out of the drive.
2. Insert a disc into the tray or remove a disc from the tray, and then press the eject/close button again to
close the tray.
Note: If the tray does not slide out of the drive when you press the eject/close button, turn off the computer.
Then, insert a straightened paper clip into the emergency-eject hole adjacent to the eject/close button. Use
the emergency eject only in an emergency.
Record a disc
1. Insert a recordable disc into the optical drive that supports recording.
2. Do one of the following:
• Type AutoPlay in the Windows search box and then press Enter. Turn on Use AutoPlay for all media
and devices.
• Open Windows Media Player.
• Double-click the ISO file.
3. Follow the on-screen instructions.
Use a media card (for selected models)

If your computer has a SD-card slot, read the following information.
Install a media card

1. Locate the SD-card slot.
2. Ensure that the metal contacts on the card are facing the ones in the SD-card slot. Insert the card firmly
into the SD-card slot until it is secured in place.
Remove a media card

Attention: Before removing the card:
1. Click the triangular icon in the Windows notification area to show hidden icons. Right-click the icon
prompting you to safely remove hardware and eject media.
2. Select the corresponding item to eject the card from the Windows operating system.
3. Press the card and remove it from your computer. Store the card safely for future use.
Purchase accessories
Lenovo has a number of hardware accessories and upgrades to help expand the capabilities of your
computer. Options include memory modules, storage devices, network cards, power adapters, keyboards,
mice, and more.
14 P620 User Guide

To shop at Lenovo, go to https://www.lenovo.com/accessories.
Chapter 3. Explore your computer 15

16 P620 User Guide
Chapter 4. Secure your computer and information
Lock the computer

Note: You are responsible for evaluating, selecting, and implementing the locking device and security
feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performance
of the locking device and security feature. You can purchase computer locks from Lenovo.
Key lock
Locking the computer cover through a key lock prevents unauthorized access to the inside of your computer.
The keys for the key lock are attached to the rear of the machine. For security, store the keys in a secure
place when you are not using them.
Kensington-style cable lock

Lock your computer to a desk, table, or other fixtures through a Kensington-style cable lock.

Use passwords
Password types
You can set the following passwords in UEFI (Unified Extensible Firmware Interface) BIOS (Basic Input/
Output System) to prevent unauthorized access to your computer. However, you are not prompted to enter
any UEFI BIOS password when your computer resumes from sleep mode.
• Power-on password
When a power-on password is set, you are prompted to enter a valid password each time the computer is
turned on. The computer cannot be used until the valid password is entered.
• Supervisor password
Setting a supervisor password deters unauthorized users from changing configuration settings. If you are
responsible for maintaining the configuration settings of several computers, you might want to set a
supervisor password.
When a supervisor password is set, you are prompted to enter a valid password each time you try to enter
the BIOS menu.
If both the power-on password and supervisor password are set, you can enter either password.
However, you must use your supervisor password to change any configuration settings.
• Hard disk password
18 P620 User Guide

Setting a hard disk password prevents unauthorized access to the data on the storage drive. When a hard
disk password is set, you are prompted to enter a valid password each time you try to access the storage
drive.
Note: After you set a hard disk password, your data on the storage drive is protected even if the storage
drive is removed from one computer and installed in another.
• System management password (for selected models)
You can enable the system management password to have the same authority as the supervisor
password to control security related features. To customize the authority of the system management
password through the UEFI BIOS menu:
1. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.
2. Select Security ➙ System Management Password Access Control.
If you have set both the supervisor password and the system management password, the supervisor
password overrides the system management password.
Set, change, and remove a password

Before you start, print these instructions.
2. Select Security.
3. Depending on the password type, select Set Supervisor Password, Set Power-On Password, Set
System Management Password, or Hard Disk Password and press Enter.
4. Follow the on-screen instructions to set, change, or remove a password.
5. Press F10 or Fn+F10 to save the changes and exit.
You should record your passwords and store them in a safe place. If you forget the passwords, contact a
Lenovo-authorized service provider to have the passwords removed.
Note: If the hard disk password is forgotten, Lenovo cannot remove the password or recover data from the
storage drive.
Use software security solutions

This section provides software solutions to secure your computer and information.
Use Windows firewalls

A firewall can be hardware, software, or a combination of both depending on the level of security required.
Firewalls work on a set of rules to determine which inbound and outbound connections are authorized. If the
computer is preinstalled with a firewall program, it helps protect against computer Internet security threats,
unauthorized access, intrusions, and Internet attacks. It also protects your privacy. For more information
about how to use the firewall program, refer to the help system of your firewall program.
To use Windows firewalls:

1. Type Control Panel in the Windows search box and then press Enter. View by large icons or small icons.
2. Click Windows Defender Firewall, and then follow the on-screen instructions.
Chapter 4. Secure your computer and information 19

Use Computrace Agent software embedded in firmware (for selected
models)
The Computrace Agent software is an IT asset management and computer theft recovery solution. The
software detects if changes have been made on the computer, such as hardware, software, or the computer
call-in location. You might have to purchase a subscription to activate the Computrace Agent software.
Use BIOS security solutions

This section provides BIOS solutions to secure your computer and information.
Erase all storage drive data

It is recommended that you erase all storage drive data before recycling a storage drive or the computer.
To erase all storage drive data:

1. Set a hard disk password for the storage drive you will recycle. See “Use passwords” on page 18.
3. Select Security ➙ Hard Disk Password ➙ Security Erase HDD Data and press Enter.
4. Select the storage drive you will recycle and press Enter.
5. A message is displayed, prompting you to confirm the operation. Select Yes and press Enter. The
erasing process begins.
Note: During the erasing process, the power button and the keyboard are disabled.
6. After the erasing process is completed, a message is displayed, prompting you to reset the system.
Select Continue.
Note: Depending on the storage drive capacity, the erasing process will take half an hour to three hours.
7. After the resetting process is completed, one of the following will happen:
• If the data on the system storage drive is erased, you will be prompted that no operating system is
available.
• If the data on the non-system storage drive is erased, the computer restarts automatically.
Use the cover presence switch

The cover presence switch prevents the computer from logging in to the operating system when the
computer cover is not properly installed or closed.
To enable the cover presence switch connector on the system board:

2. Select Security ➙ Cover Tamper Detected and press Enter.
3. Select Enabled and press Enter.
If the cover presence switch is enabled and the computer cover is not correctly installed or closed, an error
message will be displayed when you turn on the computer. To bypass the error message and log in to the
operating system:
1. Properly install or close the computer cover.
2. Enter the BIOS menu, save and then exit.
20 P620 User Guide

Use Smart USB Protection
The Smart USB Protection function is a security function that helps prevent data from being copied from the
computer to USB storage devices connected to the computer. You can set the Smart USB Protection
function to one of the following modes:
• Disabled (default setting): You can use the USB storage devices without limitation.
• Read Only: You cannot copy data from the computer to the USB storage devices. However, you can
access or modify data on the USB storage devices.
• No Access: You cannot access the USB storage devices from the computer.
To configure the Smart USB Protection function:

2. Select Security ➙ Smart USB Protection and press Enter.
3. Select the desired setting and press Enter.
Chapter 4. Secure your computer and information 21

22 P620 User Guide
Chapter 5. UEFI BIOS
This chapter provides information about configuring and updating UEFI BIOS, and clearing CMOS.
What is UEFI BIOS

Note: The operating system settings might override any similar settings in UEFI BIOS.
UEFI BIOS is the first program that the computer runs when the computer is turned on. UEFI BIOS initializes
the hardware components and loads the operating system and other programs. Your computer comes with a
setup program with which you can change UEFI BIOS settings.
Enter the BIOS menu

Restart the computer. When the logo screen is displayed, press F1 or Fn+F1 to enter the BIOS menu.
Note: If you have set BIOS passwords, enter the correct passwords when prompted. You also can select No
or press Esc to skip the password prompt and enter the BIOS menu. However, you cannot change the
system configurations that are protected by passwords.
Navigate in the BIOS interface

Attention: The default configurations are already optimized for you in boldface. Improper change of the
configurations might cause unexpected results.
Depending on your keyboard, you can navigate in the BIOS interface by pressing the following keys, or
combinations of Fn and the following keys:
Keys Description
F1 or Fn+F1 Display the General Help screen.
Esc or Fn+Esc Exit the submenu and return to the parent menu.
↑↓ or Fn+↑↓ Locate an item.

← → or Fn+← → Select a tab.
+/– or Fn++/– Change to a higher or lower value.
Enter Enter the selected tab or submenu.

F9 or Fn+F9 Restore to the default settings.
F10 or Fn+F10 Save your configuration and exit.
Change the display language of UEFI BIOS

UEFI BIOS supports three or four display languages: English, French, simplified Chinese, and Russian (for
selected models).
To change the display language of UEFI BIOS:

1. Select Main ➙ Language and press Enter.
2. Set the display language as desired.

Change the display mode of UEFI BIOS
You can use UEFI BIOS in the graphic mode or the text mode according to your needs.
To change the display mode of UEFI BIOS:

2. Select Main ➙ Setup Mode Select and press Enter.
3. Set the display mode as desired.
Set the system date and time

2. Select Main ➙ System Time & Date and press Enter.
3. Set the system date and time as desired.
Change the startup sequence

If the computer does not start up from a device as expected, you can change the startup device sequence
permanently or select a temporary startup device.
Change the startup device sequence permanently

1. Depending on the type of the storage device, do one of the following:
• If the storage device is internal, go to step 2.
• If the storage device is a disc, ensure that the computer is on or turn on the computer. Then, insert
the disc into the optical drive.
• If the storage device is an external device other than a disc, connect the storage device to the
computer.
3. Select Startup, and then follow the on-screen instructions to change the startup sequence.
Select a temporary startup device

Note: Not all discs and storage drives are bootable.
1. Depending on the type of the storage device, do one of the following:
• If the storage device is internal, go to step 2.
• If the storage device is a disc, ensure that the computer is on or turn on the computer. Then, insert
the disc into the optical drive.
• If the storage device is an external device other than a disc, connect the storage device to the
computer.
3. Select the storage device as desired and press Enter.
If you want to change the startup device sequence permanently, select Enter Setup on Startup Device Menu
and press Enter to enter the BIOS menu.
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Enable or disable the configuration change detection feature
If you enable configuration change detection, when the POST detects configuration changes of some
hardware devices (such as storage drives or memory modules), an error message will be displayed when you
turn on the computer.
To enable or disable the configuration change detection feature:

2. Select Security ➙ Configuration Change Detection and press Enter.
3. Enable or disable the feature as desired.
To bypass the error message and log in to the operating system, press F2 or Fn+F2. To clear the error
message, enter the BIOS menu, save and then exit.
Enable or disable the automatic power-on feature

The Automatic Power On item in UEFI BIOS provides various options for you to make your computer start up
automatically.
To enable or disable the automatic power-on feature:

2. Select Power ➙ Automatic Power On and press Enter.
3. Select the feature as desired and press Enter.
4. Enable or disable the feature as desired.
Enable or disable the ErP LPS compliance mode

Lenovo computers meet the eco-design requirements of the ErP Lot 3 regulation. For more information, go
to:
https://www.lenovo.com/us/en/compliance/eco-declaration
You can enable the ErP LPS compliance mode to reduce the consumption of electricity when the computer
is off or in sleep mode. When the ErP LPS compliance mode is enabled, you can wake up the computer by
pressing the power button.
To enable or disable the ErP LPS compliance mode:

2. Select Power ➙ Enhanced Power Saving Mode and press Enter.
3. Depending on whether you select Enabled or Disabled, do one of the following:
• If you select Enabled, press Enter. Then, select Power ➙ Automatic Power On and press Enter.
Check whether the Wake on LAN feature is disabled automatically. If no, disable it.
• If you select Disabled, press Enter. Then, go to the next step.
To meet the off mode requirement of ErP compliance, you need to disable the Fast Startup function.
1. Go to Control Panel and view by large icons or small icons.
Chapter 5. UEFI BIOS 25

2. Click Power Options ➙ Choose what the power buttons do ➙ Change settings that are currently
unavailable.
3. Clear the Turn on fast startup (recommended) option from the Shutdown settings list.
Change the fan speed level

You can change the fan speed level, from level 1 to level 7, to adjust the thermal performance of your
computer. A higher fan speed level indicates better thermal performance with more noise.
To change the fan speed level:

2. Select Power ➙ Fan Control Stepping and press Enter.
3. Set the fan speed level as desired.
CPU locking when PSB is enabled

Platform Secure Boot is an AMD technology to enhance platform security. With this feature enabled in the
UEFI BIOS, after you replace the failing CPU with a new one and start the system, you will be prompted that
the new CPU will be locked and only work with the current computer model. You can select the option of
your preference.
Change BIOS settings before installing a new operating system

BIOS settings vary by operating system. Change the BIOS settings before installing a new operating system.
Microsoft constantly makes updates to the Windows operating system. Before installing a particular
Windows version, check the compatibility list for the Windows version. For details, go to:
https://support.lenovo.com/us/en/solutions/windows-support
To change the BIOS settings:

2. From the main interface, select Security ➙ Secure Boot and press Enter.
3. Depending on the operating system to be installed, do one of the following:
• To install a Windows operating system that supports secure boot, select Enabled for Secure Boot.
• To install an operating system that does not support secure boot, such as some Linux operating
systems, select Disabled for Secure Boot.
Update UEFI BIOS

When you install a new program, device driver, or hardware component, you might need to update UEFI
BIOS. You can update the BIOS from your operating system or a flash update disc (supported only on
selected models).
Download and install the latest UEFI BIOS update package by one of the following methods:
• From the Vantage app:
Open the Vantage app to check the available update packages. If the latest UEFI BIOS update package is
available, follow the on-screen instructions to download and install the package.
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• From the Lenovo Support Web site:
1. Go to https://pcsupport.lenovo.com.
2. Download the flash BIOS update driver for the operating system version or the ISO image version
(used to create a flash update disc). Then, download the installation instructions for the flash BIOS
update driver you have downloaded.
3. Print the installation instructions and follow the instructions to update the BIOS.
UEFI BIOS self-healing recovery

When you update the UEFI BIOS, you might encounter a power failure or other critical operations that cause
the boot to crash. In this case, the UEFI BIOS self-healing recovery function is launched automatically to help
UEFI BIOS recover to boot, and help you save settings as much as possible. User input will be blocked and
no user operation is needed during the self-healing recovery process. Do not turn off your computer. System
will enter setup and display the progress when the primary image is recovered.
During the self-healing recovery process, the four-digit diagnostic display will indicate that self-healing
recovery is in progress and show the percentage of the progress alternatively. The whole process might take
you about 15 minutes.
If the self-healing recovery fails, the system will hang. You can contact a Lenovo-authorized service provider
to have the computer serviced.
Recover from a BIOS update failure

1. Remove all media from the drives and turn off all connected devices.
2. Insert the BIOS update disc into the optical drive, and then turn off the computer.
3. Disconnect all power cords from electrical outlets. Then, remove any parts that impede access to the
Clear CMOS jumper.
4. Move the jumper from the standard position to the maintenance position.
5. Reconnect the power cords for the computer and the monitor to electrical outlets.
6. Turn on the computer and the monitor. When the computer beeps, the recovery process begins.
7. After the recovery process is completed, the computer will be turned off automatically.
Note: Depending on the computer model, the recovery process will take two to three minutes.
8. Disconnect all power cords from electrical outlets.
9. Move the jumper back to the standard position.
10. Reinstall all the parts that have been removed. Then, reconnect the power cords for the computer and
the monitor to electrical outlets.
11. Turn on the computer and the monitor. When the logo screen is displayed, press F1 or Fn+F1.
12. To prevent data loss, ensure that BIOS settings are restored to an earlier point.
Clear CMOS
1. Remove all media from the drives and turn off all connected devices and the computer.
2. Disconnect all power cords from electrical outlets. Then, remove any parts that impede access to the
Clear CMOS jumper.
3. Move the jumper from the standard position to the maintenance position.
4. Reconnect the power cords for the computer and the monitor to electrical outlets.
5. Turn on the computer and the monitor. When the computer beeps, wait for approximately 10 seconds.
Chapter 5. UEFI BIOS 27

6. Turn off the computer by holding the power button for approximately four seconds.
7. Disconnect all power cords from electrical outlets.
8. Move the jumper back to the standard position.
9. Reinstall all the parts that have been removed. Then, reconnect the power cords for the computer and
the monitor to electrical outlets.
10. Turn on the computer and the monitor. When the logo screen is displayed, press F1 or Fn+F1.
11. To prevent data loss, ensure that BIOS settings are restored to an earlier point.
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Chapter 6. RAID
What is RAID
Redundant Array of Independent Disks (RAID) is a technology that provides increased storage functions and
reliability through redundancy. It also can improve data storage reliability and fault tolerance compared with
single-drive storage systems. Data loss resulting from a drive failure can be prevented by reconstructing
missing data from the remaining drives.
When a group of independent physical storage drives is set up to use RAID technology, they are in a RAID
array. This array distributes data across multiple storage drives, but the array appears to the host computer
as one single storage unit. Creating and using RAID arrays provides high performance, such as the expedited
I/O performance, because several drives can be accessed simultaneously.
Select RAID mode

You can select the SATA RAID mode or NVMe RAID mode to configure RAID with RAIDXpert2 Configuration
Utility.
1. Do one of the following to select the SATA RAID mode or NVMe RAID mode:
• SATA RAID mode:
a. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.
b. Select Devices ➙ ATA Drive Setup ➙ Configure SATA as (AHCI/RAID).
c. Select RAID.
• NVMe RAID mode:
a. Restart the computer. When the logo screen is displayed, press F1 or Fn+F1.
b. Select Devices ➙ NVMe Setup ➙ NVMe RAID Mode (Enabled/Disabled).
c. Select Enabled.
4. Select Devices ➙ RAIDXpert2 Configuration Utility to select drives and configure RAID.
RAID Levels
CAUTION:
• Only one redundant RAID array is supported by AMD-RAID. RAID1, RAID5, and RAID10 are all
redundant arrays.
• The AMD-RAID does not support more than eight arrays, including Non-RAID array.
• Multiple operating systems are not supported on AMD-RAID Array. If the system is booted from an
AMD-RAID bootable array, the first array in the Arrays section must be the bootable array. The
system boots only from the first array in the Arrays section. Refer to “Configure RAID with
RAIDXpert2 Configuration Utility” on page 30 to find the first array by viewing array details and
checking the array number.
Your computer supports the following RAID levels:

• RAID 0: striped disk array

– Provide the highest performance but no data redundancy. Data in the array is striped (distributed)
across several disks.
– Support 2-8 disks.
– RAID 0 arrays are useful for holding information, such as the operating system paging file, where
performance is extremely important but redundancy is not.
• RAID 1: mirrored disk array
– Mirror data on a partition of one disk to another.
– Support 2 disks.
– RAID 1 arrays are useful when there are only two disks available and data integrity is more important
than storage capacity.
• RAID 5: block-level striped disk array with distributed parity
– Stripe data as well as parity, across all disks in the array.
– Offer exceptional read performance and redundancy.
• RAID 10: striped and mirrored disk array (a combination of RAID 0 and RAID 1)
– Combine mirrors and stripe sets. RAID 10 allows multiple disk failures, up to 1 failure in each mirror that
has been striped.
– Support 4, 6, or 8 disks.
– Offer better performance than a simple mirror because of the extra disks. Require twice the disk space
of RAID 1 to offer redundancy.
• Volume (JBOD):
– RAIDXpert2 Configuration Utility treats one or more disks or the unused space on a disk as a single
array.
– Provide the ability to link-together storage from one or several disks, regardless of the size of the space
on those disks. It is useful in scavenging space on disks unused by other disks in the array. It does not
provide performance benefits or data redundancy. Disk failure will result in data loss.
• RAIDABLE (also known as RAID Ready):
– Allow a RAIDABLE disk to be transformed later to RAID 0 or RAID 1.
– Support 1 disk.
Configure RAID with RAIDXpert2 Configuration Utility

If your computer comes with the RAIDXpert2 Configuration Utility , you can follow the sections below to
configure RAID.
Initialize disks
New disks and legacy disks must be initialized before they can be used to create an AMD-RAID array.
Initialization writes AMD-RAID configuration information (metadata) to a disk.
CAUTION:
• If a disk is part of an AMD-RAID array, the disk cannot be selected for initialization. To initialize the
disk anyway, delete the AMD-RAID array. Data on the disk is deleted during initialization so ensure
the correct disks are chosen to initialize.
• A legacy disk can contain valid data. When a legacy array is deleted, all data on the disk is lost.
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1. Enter the RAIDXpert2 Configuration Utility menu. Then, use the arrow keys to select Physical Disk
Management and press Enter.
2. Use the arrow keys to select Select Physical Disk Operations and press Enter.
3. Use the arrow keys to select Initialize Disk and press Enter.
4. Select the disk(s) to initialize:
a. Use the arrow keys to select a disk and press the Space Bar or Enter. Multiple disks can be selected
using this method.
b. Use the arrow keys to select OK and press Enter.
c. Review the warning message. If you want to proceed, use the arrow keys to select YES and press
Enter.
Note: The Initialization process takes about 10 to 15 seconds. During initialization, a complete re-
scan of all channels is done automatically.
Create arrays
Arrays can be created after the disks are initialized:
1. Enter the RAIDXpert2 Configuration Utility menu. Then, use the arrow keys to select Array
2. Use the arrow keys to select Create Array and press Enter.
3. Use the arrow keys to select Select RAID Level ➙ RAID Level and press Enter.
Note: Some of the RAID levels might not be displayed because the number of installed storage drives
varies.
4. Select the disks with which to create the array:
a. Use the arrow keys to select Physical Disks and press Enter.
b. Use the arrow keys to select desired disks and press the Space Bar or Enter.
c. Use the arrow keys to select Apply Changes and press Enter.
5. Refer to the table below for the default cache tag size (CTS).
Array type Default CTS

HDD Array 64k
SSD Array 64k
All NVMe Array 256k
6. Use the arrow keys to select Read Cache Policy and press Enter. Select the desired read cache policy
and press Enter.
7. Use the arrow keys to select Write Cache Policy and press Enter. Select the desired write cache policy
and press Enter.
8. Use the arrow keys to select Create Array and press Enter.
Delete arrays
CAUTION:
• Deleting an array permanently destroys all data that is on the array. This action cannot be recalled
and it is very unlikely the data can be recovered.
• Do not delete the first array listed in the Arrays section, if it is the AMD-RAID bootable array. Doing
this deletes the operating system and AMD-RAID files.
Chapter 6. RAID 31
2. Use the arrow keys to select Delete Arrays and press Enter.
3. Select the array(s) to delete:
a. Use the arrow keys to select the desired array or multiple arrays, then press the Space Bar or Enter
to change the option to Enabled for deletion.
b. If you want to select all of the arrays, use the arrow keys to select Check all and press Enter.
c. Use the arrow keys to select Delete Array and press the Space Bar or Enter.
d. Review the warning message. If you want to proceed, press the Space Bar or Enter.
e. Use the arrow keys to select Yes to delete arrays.
View array details

This option displays the details of an array. Nothing can be changed using this menu option. It is for
informational purposes only.
2. Use the arrow keys to select Select Manage Array Properties and press Enter.
3. Use the arrow keys to select Select Array and press Enter. Select the desired array and press Enter.
4. Use the arrow keys to select View Associated Physical Disks and press Enter.
5. Press the Space Bar to select one of the members of the Array.
6. Use the arrow keys to select View Physical Disk Properties and press Enter.
7. Information about the array is displayed below Select Array header:
• Array number
• RAID level
• State
• Size
• Cache Tag Size
• Cache settings
• Associated physical disks
8. To view another array, press ESC twice and perform steps 2 through 7 again.
9. Press ESC to exit the main menu.
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Chapter 7. Diagnostics
Use diagnostic solutions to test hardware components and report operating-system-controlled settings that
interfere with the correct operation of your computer.
Lenovo diagnostic tools

This section introduces a set of Lenovo diagnostic tools.
When an error message pops up in the Windows notification area, an error code is displayed on the four-digit
diagnostic display (for selected models) on the front panel, or the diagnostic indicator on the front panel turns
on, do one of the following:
• If ThinkStation Diagnostics can be launched properly:
1. Click the error message or the ThinkStation Diagnostics icon to launch the program.
2. All events are logged locally in the program. Locate the related event and view the event log to find
possible solutions.
3. Record the error code displayed on the four-digit diagnostic display (for selected models) or in
ThinkStation Diagnostics, and then decode the error at https://www.thinkworkstationsoftware.com/
codes.
Notes:
– You can download ThinkStation Diagnostics at:
https://pcsupport.lenovo.com/lenovodiagnosticsolutions/downloads
– If you want to disable ThinkStation Diagnostics, uninstall it directly.
• If your computer does not function:
1. Launch Lenovo PC Diagnostics installed on your smartphone (an app decodes beep errors when an
error with beeps is emitted from your computers) and place your smartphone near the computer.
2. Press Fn on your computer to emit the beep again. The app decodes the beep error at https://
www.thinkworkstationsoftware.com/codes and shows possible solutions on the smartphone.
Notes: Download Lenovo PC Diagnostics from app stores or the Le Store Web site and install it on your
smartphone:
– Le Store or Google Play Store (Android)
– iTunes App Store (iOS)
– Le Store Web site https://www.lenovomm.com/appdetail/com.lenovo.lenovoworkstationdiagnostics/85
For more information, go to:

• https://pcsupport.lenovo.com/lenovodiagnosticsolutions
• https://www.thinkworkstationsoftware.com/diags
Use the Vantage app

The Vantage app is preinstalled on your computer. To diagnose problems with the Vantage app:
1. Type Vantage in the Windows search box and press Enter.
2. Follow the on-screen instructions and run a hardware scan.

If you are unable to isolate and resolve the problem after running the Vantage app, save and print the log files
created by the program. You might need the log files when you speak to a Lenovo technical support
representative.
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Chapter 8. CRU replacement
What are CRUs

Customer Replaceable Units (CRUs) are parts that can be upgraded or replaced by the customer. Lenovo
computers contain the following types of CRUs:
• Self-service CRUs: Refer to parts that can be installed or replaced easily by customer themselves or by
trained service technicians at an additional cost.
• Optional-service CRUs: Refer to parts that can be installed or replaced by customers with a greater skill
level. Trained service technicians can also provide service to install or replace the parts under the type of
warranty designated for the customer’s machine.
If you intend on installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement
instructions are shipped with your product and are available from Lenovo at any time upon request. You
might be required to return the defective part that is replaced by the CRU. When return is required: (1) return
instructions, a prepaid shipping label, and a container will be included with the replacement CRU; and (2) you
might be charged for the replacement CRU if Lenovo does not receive the defective CRU within thirty (30)
days of your receipt of the replacement CRU. For full details, see the Lenovo Limited Warranty
documentation at:
https://www.lenovo.com/warranty/llw_02
Refer to the following CRU list for your computer.
Self-service CRUs
• Computer cover
• Cover presence switch
• Flex module*
• Front-access storage enclosure*
• Front fan assembly
• Front panel I/O cage
• Graphics card dongle*
• Hard disk drive
• ID badge
• Keyboard*
• Multi-drive conversion kit*
• Memory module
• Memory module active cooler and duct
• Mouse*
• Power cord
• Power supply assembly
• Rear fan assembly
• Slim optical drive*
• Slim-optical-drive bracket*
• Slim-optical-drive adapter*

• Storage drive cage*
• Super capacitor module*
• Wi-Fi antenna*
Optional-service CRUs
• Graphics card*
• M.2 solid-state drive*
• M.2 solid-state drive heat sink*
• PCIe card*
Replace a CRU
Follow the replacement procedure to replace a CRU.
ID badge
Prerequisite
Before you start, read Appendix A “Important safety information” on page 93 and print the following
instructions.
Replacement procedure
1. Remove the ID badge.
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2. Install the ID badge.
Chapter 8. CRU replacement 37

Wi-Fi antenna
Prerequisite
instructions.
1. Remove the Wi-Fi antenna.
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2. Install the Wi-Fi antenna.

3. Tighten the Wi-Fi antenna cable connectors to secure them to the rear of the computer.
Computer cover
Prerequisite
instructions.
Before you open the computer cover, turn off the computer and wait several minutes until the computer is
cool.
1. Remove any media from the drives and turn off all connected devices and the computer.
2. Disconnect all power cords from electrical outlets and disconnect all cables from the computer.
3. Unlock any locking device that secures the computer cover.
4. Remove the computer cover.
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5. Install the computer cover.
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6. Reconnect the power cord and all disconnected cables to the computer.
Note: If a locking device is available, use it to lock the computer.
Device in the flex bay
Prerequisite
instructions.
The flex bay of your computer supports the following devices:

• Flex module
• Front-access storage enclosure
• Multi-drive conversion kit
• Slim-optical-drive adapter
Note: The following instructions on how to remove or install a slim-optical-drive adapter also apply to other
supported devices in the flex bay.
1. Remove the computer cover. See “Computer cover” on page 40.
2. Locate the flex bay. See “Internal storage drives” on page 7.
3. Disconnect the signal cable and the power cable from the rear of the slim optical drive.
Note: If you are removing other supported devices from the flex bay, disconnect any additional cables
first.
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4. Remove the slim-optical-drive adapter.
5. Remove the slim optical drive from the failing adapter and install the slim optical drive into the new
adapter. See “Device in the multi-drive conversion kit” on page 50.
6. If you are installing a slim-optical-drive adapter into the flex bay with a plastic shield installed, press the
clip as shown to remove the plastic shield. If there is a metal static shield installed in the flex bay, remove
the metal static shield.

7. Install the slim-optical-drive adapter.
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8. Connect the signal cable and the power cable to the slim optical drive.
Note: Reconnect any cables removed from other supported devices.

9. Reinstall all removed parts. Then, reconnect the power cord and all disconnected cables to the
computer.
Storage drive in the front-access storage enclosure
Prerequisite
instructions.
Attention: The internal storage drive is sensitive. Inappropriate handling might cause damage and
permanent loss of data. When handling the internal storage drive, observe the following guidelines:
• Replace the internal storage drive only for upgrade or repair. The internal storage drive is not designed for
frequent changes or replacement.
• Before replacing the internal storage drive, make a backup copy of all the data that you want to keep.
• Do not touch the contact edge of the internal storage drive. Otherwise, the internal storage drive might get
damaged.
• Do not apply pressure to the internal storage drive.
• Do not make the internal storage drive subject to physical shocks or vibration. Put the internal storage
drive on a soft material, such as cloth, to absorb physical shocks.

You can install or replace a storage drive in the front-access storage enclosure. The storage drive also can
be hot-swappable, which means that you can install or replace the drive without even turning off your
computer. Therefore, lock the enclosure cover to prevent the unexpected removal. The keys are attached at
the rear of the computer. Store the keys in a secure place.
The storage drive in the front-access storage enclosure is hot-swappable only when the following
requirements are met:
• The SATA cable of the front-access storage enclosure is connected to the eSATA connector on the
system board. To verify the cable connection, see “System board” on page 4 for more information.
• The operating system of your computer does not reside on the storage drive installed in the front-access
storage enclosure.
Attention: If any of the above requirements are not met, do not remove or install the storage drive when the
computer is turned on. Otherwise, data on the storage drive might get damaged.
2. Locate the flex bay. See “Internal storage drives” on page 7.
3. Before removing an old 3.5-inch storage drive, safely eject the old storage drive from the operating
system first. For more information, see the Windows help system.
4. Unlock the enclosure cover with the provided key as shown. Press the notch a to open the enclosure
cover.
5. Remove the bracket out of the front-access storage enclosure.
6. Remove the 3.5-inch storage drive from the bracket.
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7. Install a new 3.5-inch storage drive.
Notes:
• Ensure that the circuit board faces downward and the connectors face toward the rear of the bracket.
• Do not touch the circuit board on the storage drive during operation.
8. Install the new 3.5-inch storage drive into the front-access storage enclosure. Press the notch to secure
the enclosure cover and lock the enclosure cover with the key.
computer.

Device in the multi-drive conversion kit
Prerequisite
instructions.
The multi-drive conversion kit (hereafter referred to as kit) might be equipped with either one or both of the
following components:
• Slim optical drive
• Storage drive
Slim optical drive

2. Ensure that all the cables are disconnected from the kit. Remove the kit from the front of the computer.
3. Remove the slim optical drive with the bracket from the kit.
4. Remove the bracket from the slim optical drive.
5. Install the bracket to the new slim optical drive.
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6. Install the slim optical drive with the bracket into the kit.
7. Slide the kit into the flex bay and reconnect the disconnected cables to the kit.
computer.
3.5-inch storage drive

2. Ensure that all the cables are disconnected from the kit. Remove the kit from the front of the computer.
3. Open the rear cover of the kit.
4. Remove the conversion bracket from the kit.

5. Remove the 3.5-inch storage drive from the conversion bracket. Do not touch the circuit board 1 on the
drive.
6. To install a 3.5-inch storage drive, ensure that the conversion bracket is unfolded. To unfold the bracket:
a. Remove pins 1 and install them into slots 2 .
b. Release tabs 1 , 2 , and 3 from the corresponding slots.
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c. Unfold the bracket as shown.
d. Insert tabs 1 , 2 , and 3 into the corresponding slots. Ensure that the tabs are secured in place.
7. Install the new 3.5-inch storage drive into the bracket. Do not touch the circuit board 5 on the drive.

8. Install the new 3.5-inch storage drive with the bracket into the kit.
9. Close the rear cover of the kit.
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10. Slide the kit into the flex bay and reconnect the disconnected cables to the kit.
computer.
Front panel I/O cage
Prerequisite
instructions.
Replacement steps
2. Lay the computer on its side for easier access to the front panel I/O cage.
3. Remove the front panel I/O cage.
4. Install the front panel I/O cage.

computer.
Cover presence switch
Prerequisite
instructions.
2. Disconnect the cover presence switch cable from the system board. See “System board” on page 4.
3. Remove the cover presence switch.
4. Install a new cover presence switch.
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5. Connect the cable of the new cover presence switch to the cover presence switch connector on the
system board.
computer.
Storage drive in a storage drive bay
Prerequisite
instructions.
damaged.
2. Locate the storage drive bay. See “Internal storage drives” on page 7.
3. Disconnect all the cables from the storage drive.
4. Remove the conversion bracket out of the storage drive bay.

5. Remove the 3.5-inch storage drive from the bracket. Do not touch the circuit board 1 on the drive.
6. To install a 3.5-inch storage drive, ensure that the conversion bracket is unfolded. To unfold the bracket:
a. Remove the pin 1 and install it into the slot 2 .
b. Release tabs 1 , 2 , and 3 from the corresponding slots.
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c. Unfold the bracket as shown.
d. Insert tabs 1 , 2 , and 3 into the corresponding slots. Ensure that the tabs are secured in place.
7. Install the new 3.5-inch storage drive into the bracket. Do not touch the circuit board 5 on the drive.

8. Install the new 3.5-inch storage drive with the conversion bracket into the storage drive bay.
9. Connect the signal cable and the power cable to the new storage drive.
computer.
Storage drive cage
Prerequisite
instructions.
Your computer might come with an optional storage drive cage.
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2. Remove the front fan assembly. See “Front fan assembly” on page 81.
3. Locate the storage drive cage. See “Internal storage drives” on page 7..
4. Disconnect all the cables from the storage drive.
5. Remove the storage drives out of the storage drive cage. See “Storage drive in a storage drive bay” on
page 57.
6. Remove the storage drive cage.
7. Install a storage drive cage:

a. Place the upper edge of the storage drive cage under the front-fan-assembly retainer as shown.

b. Gently push the storage drive cage inward until it cannot be pushed any further. Then press the drive
cage downward.
c. Secure the storage drive cage with three screws.
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8. Slide the storage drives into the storage drive cage. Reconnect the removed cables to the storage
drives. See “Storage drive in a storage drive bay” on page 57.
computer.
M.2 solid-state drive
Prerequisite
instructions.
damaged.
An M.2 solid-state drive can be installed on the system board or on an M.2 solid-state drive PCIe adapter.
M.2 solid-state drive on the system board

2. Lay the computer on its side for easier access to the M.2 solid-state drive slots.
3. Locate the M.2 solid-state drive. See “Internal storage drives” on page 7.
4. Remove the memory cooler and duct. See “Internal storage drives” on page 7.

5. Remove the heat sink for the M.2 solid-state drive.
6. Remove the M.2 solid-state drive.
7. Install an M.2 solid-state drive.
Notes:
• Do not touch the circuit board of the M.2 solid-state drive.
• If only one M.2 solid-state drive is installed, ensure that the drive is installed in the M.2 solid-state
drive slot 1 ( 19 ). See “System board” on page 4.
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8. Install and secure the heat sink for the M.2 solid-state drive.

computer.
M.2 solid-state drive in an M.2 solid-state drive PCIe adapter

Install M.2 solid-state drives in the alphabetic order as shown.

2. Remove the M.2 solid-state drive PCIe adapter from the PCIe card slot. See “Full-length PCIe card” on
page 76.
3. Open the cover.
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4. Remove the M.2 solid-state drive heat sink.
5. Pull the handle of the retention latch outward to release the M.2 solid-state drive. Then, remove the M.2
solid-state drive from the PCIe adapter.
6. If necessary, move the retention latch to an appropriate location to suit the length of the new M.2 solid-
state drive.

7. If necessary, remove the film on the thermal pad on which you want to install the M.2 solid-state drive.
Pull the handle of the retention latch outward to the open position.
8. Install the M.2 solid-state drive. Then, insert the plug of the retention latch into the hole to secure the
new drive.
Note: Do not touch the circuit board of the M.2 solid-state drive.
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9. Install the heat sink for the M.2 solid-state drive.
10. Close the cover.
11. Install the M.2 solid-state drive PCIe adapter in a PCIe x16 card slot on the system board. See “System
board” on page 4.
computer.
U.2 or U.3 solid-state drive in an U.2 or U.3 solid-state drive PCIe adapter
Prerequisite
instructions.

damaged.
2. Remove the U.2 or U.3 solid-state drive PCIe adapter from the PCIe card slot. See “Full-length PCIe
card” on page 76.
3. Open the cover.
4. Install the U.2 or U.3 solid-state drive.
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5. Close the cover.
6. Install the U.2 or U.3 solid-state drive PCIe adapter in a PCIe x16 card slot on the system board. See
“System board” on page 4.
computer.
Power supply assembly
Prerequisite
instructions.
Although there are no moving parts in the computer after the power cord has been disconnected, the
following warnings are required for your safety.
Keep fingers and other parts of your body away from hazardous, moving parts. If you suffer an injury, seek
medical care immediately. Never remove the cover on a power supply or any part that has the following label
attached.
Hazardous voltage, current, and energy levels are present inside any component that has this label attached.
There are no serviceable parts inside these components. If you suspect a problem with one of these parts,
contact a service technician.

2. Remove the power supply assembly.
3. Install the power supply assembly.
computer.
PCIe card
Prerequisite
instructions.
Install PCIe cards according to the corresponding slot types and the following illustrated installation order:
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Figure 2. PCIe card installation order
2. Lay the computer on its side for easier access to the system board.
3. Open the latch in the front fan assembly and remove the PCIe card retainer.
Note: The PCIe card retainer is only available on some models.

4. Remove the PCIe card.
Note: The card might fit tightly into the slot. If necessary, alternately move each side of the card a small
amount until the card is removed from the slot.
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5. To install a new PCIe card, pivot the PCIe card latch to the open position.
6. Remove the appropriate metal slot cover. Install the new card into the appropriate slot on the system
board. See “System board” on page 4.
7. Pivot the PCIe card latch and push it back in until it snaps into position.
8. Install a PCIe card retainer, if any.

Full-length PCIe card
Prerequisite
instructions.
Install PCIe cards (except GeforceRTX 40xx) according to the corresponding slot types and the following
illustrated installation order:
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Figure 3. PCIe cards (except GeforceRTX 40xx) installation order
Install the graphics card GeforceRTX 40xx according to the corresponding slot types and the following
illustrated installation order:

Figure 4. GeforceRTX 40xx installation order
3. Open the PCIe card latch.
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4. Open the latch in the front fan assembly.
5. Disconnect the power cable from the full-length PCIe card. Then, remove the card.
Note: The card might fit tightly into the slot. If necessary, alternately move each side of the card a small
amount until the card is removed from the slot.

6. To install a full-length PCIe card:
a. If you are installing a new full-length PCIe card, open PCIe card latch and remove the appropriate
metal slot cover.
b. Align the extender on the new full-length PCIe card with the corresponding slot in the front fan
assembly. Then, install the new card into the appropriate slot on the system board. See “System
board” on page 4.
Note: It is recommended that you install the full-length PCIe card into a PCIe x16 card slot for best
performance.
7. Pivot the PCIe card latch and push it back in until it snaps into position. Then, pivot the tab on the front
fan assembly to close the latch inside.
8. Connect one end of the power cable to the new full-length PCIe card and the other end to the
appropriate power connector on the system board. See “System board” on page 4.
computer.
Super capacitor module
Prerequisite
instructions.
For access, do the following:

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Removal steps
Note: When installing a new super capacitor module, connect the super capacitor module cable to the super
capacitor module connector (J14) on the RAID card.
Front fan assembly
Prerequisite
instructions.
CAUTION:
Keep fingers and other parts of your body away from hazardous, moving parts. If you suffer an injury,
seek medical care immediately.

2. Remove the following devices if any:
• Full-length PCIe cards, see “Full-length PCIe card” on page 76
• PCIe card retainer, see “PCIe card” on page 72
3. Remove the front fan assembly.
Note: When you slide out the front fan assembly, avoid pulling the front-fan-assembly cable.
4. Disconnect the front-fan-assembly cable from the front-fan-assembly connector on the system board.
5. Connect the cable of the new front fan assembly to the front-fan-assembly connector on the system
board. See “System board” on page 4.
6. Install a new front fan assembly.
computer.
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Rear fan assembly
Prerequisite
instructions.
CAUTION:
Keep fingers and other parts of your body away from hazardous, moving parts. If you suffer an injury,
2. Disconnect the rear-fan-assembly cable from the rear-fan-assembly connector on the system board.
3. Remove the rear fan assembly.
4. Install a new rear fan assembly.

5. Connect the rear-fan-assembly cable to the rear-fan-assembly connector on the system board. See
“System board” on page 4.
computer.
Memory module active cooler and duct
Prerequisite
instructions.
3. Remove the memory module active cooler and duct.
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4. Install a memory module active cooler and duct.
computer.
Memory module
Prerequisite
instructions.
Your computer has eight slots for installing DDR4 RDIMMs that provide up to a maximum of 512 GB system
memory. When removing or installing a memory module, use the following guidelines:
• Use 16 GB, 32 GB, or 64 GB DDR4 ECC RDIMMs in any combination up to a maximum of 512 GB.
• Ensure that you follow the installation order for memory modules shown in the following table.

Memory modules Installation order
one Slot 7
two Slot 7 and slot 8
Four Slot 7, slot 8, slot 2, and slot 1
Eight Slot 1 to slot 8
3. Remove the memory cooler and duct. See “Memory module active cooler and duct” on page 84.
4. Remove the memory module.
5. Install a memory module.
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computer.

88 P620 User Guide
Chapter 9. Help and support
Self-help resources
Use the following self-help resources to learn more about the computer and troubleshoot problems.
Resources How to access?
• https://www.lenovo.com/tips
Troubleshooting and frequently asked questions
• https://forums.lenovo.com
Accessibility information https://www.lenovo.com/accessibility
• Use Lenovo recovery options.

1. Go to https://support.lenovo.com/
HowToCreateLenovoRecovery.
Reset or restore Windows • Use Windows recovery options.

1. Go to https://pcsupport.lenovo.com.
2. Detect your computer or manually select your
computer model.
3. Navigate to the troubleshooting menu to diagnose
the operating system for recovery instructions.
Use the Vantage app to:

• Configure device settings.
• Download and install UEFI BIOS, drivers and firmware
updates.
• Secure you computer from outside threats.
Type Vantage in the Windows search box.
• Diagnose hardware problems.
• Check the computer warranty status.
• Access User Guide and helpful articles.
Note: The available features vary depending on the

computer model.
Product documentation:
• Safety and Warranty Guide
• Generic Safety and Compliance Notices Go to https://pcsupport.lenovo.com. Then, follow the on-
screen instructions to filter out the documentation you
• Setup Guide want.
• This User Guide
• Regulatory Notice

Resources How to access?
Lenovo Support Web site with the latest support
information of the following:
• Drivers and software
• Diagnostic solutions https://pcsupport.lenovo.com
• Product and service warranty
• Product and parts details
• Knowledge base and frequently asked questions
• Type Get Help or Tips in the Windows search box and

then press Enter.
Windows help information • Use Windows Search or the Cortana® personal
assistant.
• Microsoft support Web site:
https://support.microsoft.com
Call Lenovo
If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support
Center.
Before you contact Lenovo

Prepare the following before you contact Lenovo:
1. Record the problem symptoms and details:
• What is the problem? Is it continuous or intermittent?
• Any error message or error code?
• What operating system are you using? Which version?
• Which software applications were running at the time of the problem?
• Can the problem be reproduced? If so, how?
2. Record the system information:
• Product name
• Machine type and serial number
The following illustration shows where to find the machine type and serial number of your computer.
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Lenovo Customer Support Center
During the warranty period, you can call Lenovo Customer Support Center for help.
Telephone numbers
For a list of the Lenovo Support phone numbers for your country or region, go to:
https://pcsupport.lenovo.com/supportphonelist
Note: Phone numbers are subject to change without notice. If the number for your country or region is not
provided, contact your Lenovo reseller or Lenovo marketing representative.
Services available during the warranty period

• Problem determination - Trained personnel are available to assist you with determining if you have a
hardware problem and deciding what action is necessary to fix the problem.
• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty,
trained service personnel are available to provide the applicable level of service.
• Engineering change management - Occasionally, there might be changes that are required after a product
has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes
(ECs) that apply to your hardware available.
Services not covered

• Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts
Chapter 9. Help and support 91

• Identification of software problem sources
• Configuration of UEFI BIOS as part of an installation or upgrade
• Changes, modifications, or upgrades to device drivers
• Installation and maintenance of network operating systems (NOS)
• Installation and maintenance of programs
For the terms and conditions of the Lenovo Limited Warranty that apply to your Lenovo hardware product,
see Safety and Warranty Guide that comes with your computer.
Purchase additional services

During and after the warranty period, you can purchase additional services from Lenovo at:
https://pcsupport.lenovo.com/warrantyupgrade
Service availability and service name might vary by country or region.
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Appendix A. Important safety information
Safety notices
This information can help you safely use your computer. Follow and retain all information included with your
computer. The information in this document does not alter the terms of your purchase agreement or the
Limited Warranty. For more information, go to:
• https://www.lenovo.com/warranty/llw_02
• https://support.lenovo.com/warrantylookup
Customer safety is important. Our products are developed to be safe and effective. However, personal
computers are electronic devices. Power cords, power adapters, and other features can create potential
safety risks that can result in physical injury or property damage, especially if misused. To reduce these risks,
follow the instructions included with your product, observe all warnings on the product and in the operating
instructions, and review the information included in this document carefully. By carefully following the
information contained in this document and provided with your product, you can help protect yourself from
hazards and create a safer computer work environment. If the computer is used in a manner not specified by
the manufacturer, the protection provided by the computer may be impaired.
Note: This information includes references to power adapters and batteries. In addition, some products
(such as speakers and monitors) ship with external power adapters. If you have such a product, this
information applies to your product. In addition, computer products contain a coin-sized internal battery that
provides power to the system clock even when the computer is unplugged, so the battery safety information
applies to all computer products.
Conditions that require immediate action

Products can become damaged due to misuse or neglect. Some product damage is serious enough
that the product should not be used again until it has been inspected and, if necessary, repaired by an
authorized servicer.
As with any electronic device, pay close attention to the product when it is turned on.
On very rare occasions, you might notice an odor or see a puff of smoke or sparks vent from your
product. You might also hear sounds like popping, cracking, or hissing. These might merely mean that
an internal electronic component has failed in a safe and controlled manner. Or, they might indicate a
potential safety issue. Do not take risks or attempt to diagnose the situation yourself. Contact the
Customer Support Center for further guidance. For a list of Service and Support phone numbers, see
the following Web site:
https://pcsupport.lenovo.com/supportphonelist
Frequently inspect your computer and its components for damage, wear, or signs of danger. If you
have any question about the condition of a component, do not use the product. Contact the Customer
Support Center or the product manufacturer for instructions on how to inspect the product and have it
repaired, if necessary.
In the unlikely event that you notice any of the following conditions, or if you have any safety concerns
with your product, stop using the product and unplug it from the power source and
telecommunication lines until you can speak to the Customer Support Center for further guidance.

• Power cords, plugs, power adapters, extension cords, surge protectors, or power supplies that are
cracked, broken, or damaged.
• Signs of overheating, smoke, sparks, or fire.
• Damage to a battery (such as cracks, dents, or creases), discharge from a battery, or a buildup of foreign
substances on the battery.
• A cracking, hissing, or popping sound, or strong odor that comes from the product.
• Signs that liquid has been spilled or an object has fallen onto the computer product, the power cord, or
power adapter.
• The computer product, power cord, or power adapter has been exposed to water.
• The product has been dropped or damaged in any way.
• The product does not operate normally when you follow the operating instructions.
Note: If you notice these conditions with a product (such as an extension cord) that is not manufactured for
or by Lenovo, stop using that product until you can contact the product manufacturer for further instructions,
or until you get a suitable replacement.
Service and upgrades

Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or
your documentation. Only use a Service Provider who is approved to repair your particular product.
Note: Some computer parts can be upgraded or replaced by the customer. Upgrades typically are referred
to as options. Replacement parts approved for customer installation are referred to as Customer
Replaceable Units, or CRUs. Lenovo provides documentation with instructions when it is appropriate for
customers to install options or replace CRUs. You must closely follow all instructions when installing or
replacing parts. The Off state of a power indicator does not necessarily mean that voltage levels inside a
product are zero. Before you remove the covers from a product equipped with a power cord, always ensure
that the power is turned off and that the product is unplugged from any power source. If you have any
questions or concerns, contact the Customer Support Center.
Although there are no moving parts in the computer after the power cord has been disconnected, the
following warnings are required for your safety.
Moving Parts:
Keep fingers and other parts of your body away from hazardous, moving parts. If you suffer an injury, seek
medical care immediately.
Hot Surface:
Avoid contact with hot components inside the computer. During operation, some components become hot
enough to burn the skin. Before you open the computer cover, turn off the computer, disconnect power, and
wait approximately 10 minutes for the components to cool.
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After replacing a CRU, reinstall all protective covers, including the computer cover, before connecting power
and operating the computer. This action is important to help prevent unexpected electrical shock and help
ensure the containment of an unexpected fire that could happen under extremely rare conditions.
Sharp Edges:
When replacing CRUs, be cautious of sharp edges or corners that might cause injury. If you suffer an injury,
Power cords and power adapters
DANGER
Use only the power cords and power adapters supplied by the product manufacturer.
The power cords shall be safety approved. For Germany, it shall be H03VV-F, 3G, 0.75 mm2, or
better. For other countries, the suitable types shall be used accordingly.
Never wrap a power cord around a power adapter or other object. Doing so can stress the cord in
ways that can cause the cord to fray, crack, or crimp. This can present a safety hazard.
Always route power cords so that they will not be walked on, tripped over, or pinched by objects.
Protect power cords and power adapters from liquids. For instance, do not leave your power cord
or power adapter near sinks, tubs, toilets, or on floors that are cleaned with liquid cleansers. Liquids
can cause a short circuit, particularly if the power cord or power adapter has been stressed by
misuse. Liquids also can cause gradual corrosion of power cord terminals and/or the connector
terminals on a power adapter, which can eventually result in overheating.
Ensure that all power cord connectors are securely and completely plugged into receptacles.
Do not use any power adapter that shows corrosion at the ac input pins or shows signs of
overheating (such as deformed plastic) at the ac input pins or anywhere on the power adapter.
Do not use any power cords where the electrical contacts on either end show signs of corrosion or
overheating or where the power cord appears to have been damaged in any way.
To prevent possible overheating, do not cover the power adapter with clothing or other objects
when the power adapter is plugged into an electrical outlet.
Power cord notice

Note: The power cord and adapter provided with this product are intended to be used with this product
only. Do not use them with any other products.
For your safety, Lenovo provides a power cord with a grounded attachment plug to use with this product. To
avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
Appendix A. Important safety information 95

Power cords provided by Lenovo in the United States and Canada are listed by Underwriter’s Laboratories
(UL) and certified by the Canadian Standards Association (CSA).
For units intended to be operated at 115 volts: Use a UL-listed and CSA-certified cord set consisting of a
minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in length and a parallel
blade, grounding-type attachment plug rated 10 amperes, 125 volts.
For units intended to be operated at 230 volts (U.S. use): Use a UL-listed and CSA-certified cord set
consisting of a minimum 18 AWG, Type SVT or SJT, three-conductor cord, a maximum of 15 feet in length
and a tandem blade, grounding-type attachment plug rated 10 amperes, 250 volts.
For units intended to be operated at 230 volts (outside the U.S.): Use a cord set with a grounding-type
attachment plug. The cord set should have the appropriate safety approvals for the country in which the
equipment will be installed.
Power cords provided by Lenovo for a specific country or region are usually available only in that country or
region.
For units intended to be operated in Germany: The power cords must be safety approved. For Germany, it
must be H05VV-F, 3G, 0.75 mm2, or better. For other countries, the suitable types must be used accordingly.
For units intended to be operated in Denmark: Use a cord set with a grounding-type attachment plug. The
cord set should have the appropriate safety approvals for the country in which the equipment will be
installed.
For units intended to be operated in Norway, Sweden, Finland: Use a cord set with a two-prong attachment
plug. The cord set should have the appropriate safety approvals for the country in which the equipment will
be installed.
If you intend to use your PC in a country or region that is different from your ordering location, please
purchase an additional Lenovo power cord for the country or region where the PC will be used. Refer to the
power cord guide provided in our Web site, https://pcsupport.lenovo.com, for details. Some countries and
regions support multiple voltages, so make sure you order the appropriate power cord for the intended
voltage.
Extension cords and related devices

Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you use
are rated to handle the electrical requirements of the product. Never overload these devices. If power strips
are used, the load should not exceed the power strip input rating. Consult an electrician for more information
if you have questions about power loads, power requirements, and input ratings.
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Plugs and outlets
DANGER
If a receptacle (power outlet) that you intend to use with your computer equipment appears to be
damaged or corroded, do not use the outlet until it is replaced by a qualified electrician.
Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a
replacement.
Do not share an electrical outlet with other home or commercial appliances that draw large
amounts of electricity; otherwise, unstable voltage might damage your computer, data, or attached
devices.
Some products are equipped with a three-pronged plug. This plug fits only into a grounded
electrical outlet. This is a safety feature. Do not defeat this safety feature by trying to insert it into a
non-grounded outlet. If you cannot insert the plug into the outlet, contact an electrician for an
approved outlet adapter or to replace the outlet with one that enables this safety feature. Never
overload an electrical outlet. The overall system load should not exceed 80 percent of the branch
circuit rating. Consult an electrician for more information if you have questions about power loads
and branch circuit ratings.
Be sure that the power outlet you are using is properly wired, easily accessible, and located close to
the equipment. Do not fully extend power cords in a way that will stress the cords.
Be sure that the power outlet provides the correct voltage and current for the product you are
installing.
Carefully connect and disconnect the equipment from the electrical outlet.
Power supply statement

Never remove the cover on a power supply or any part that has the following label attached.
Hazardous voltage, current, and energy levels are present inside any component that has this label attached.
There are no serviceable parts inside these components. If you suspect a problem with one of these parts,
contact a service technician.
External devices
CAUTION:
Do not connect or disconnect any external device cables other than Universal Serial Bus (USB) and
1394 cables while the computer power is on; otherwise, you might damage your computer. To avoid
possible damage to attached devices, wait at least five seconds after the computer is shut down to
disconnect external devices.

Lithium coin-cell battery notice
DANGER
Danger of explosion if battery is incorrectly replaced.
If the coin-cell battery is not a CRU, do not attempt to replace the coin-cell battery. Replacement of
the battery must be done by a Lenovo-authorized repair facility or technician.
The Lenovo-authorized repair facilities or technicians recycle Lenovo batteries according to local
laws and regulations.
When replacing the lithium coin-cell battery, use only the same type or equivalent type that is recommended
by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed
of. Swallowing the lithium coin-cell battery will cause chocking or severe internal burns in just two hours and
might even result in death.
Keep batteries away from children. If the lithium coin-cell battery is swallowed or placed inside any part of
the body, seek medical care immediately.
Do not:
• Throw or immerse into water
• Heat to more than 100 °C (212°F)
• Repair or disassemble
• Leave in an extremely low air pressure environment
• Leave in an extremely high-temperature environment
• Crush, puncture, cut, or incinerate
Dispose of the battery as required by local ordinances or regulations.
The following statement applies to users in the state of California, U.S.A.

California Perchlorate Information:
Products containing manganese dioxide lithium coin-cell batteries may contain perchlorate.
Perchlorate Material - special handling may apply, see https://www.dtsc.ca.gov/hazardouswaste/
perchlorate/.
Heat and product ventilation
Computers, power adapters, and many accessories can generate heat when turned on and when batteries
are charging. Always follow these basic precautions:
• Do not leave your computer, power adapter, or accessories in contact with your lap or any part of your
body for an extended period when the products are functioning or when the battery is charging. Your
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computer, power adapter, and many accessories produce some heat during normal operation. Extended
contact with the body could cause discomfort or, potentially, a skin burn.
• Do not charge the battery or operate your computer, power adapter, or accessories near flammable
materials or in explosive environments.
• Ventilation slots, fans, and heat sinks are provided with the product for safety, comfort, and reliable
operation. These features might inadvertently become blocked by placing the product on a bed, sofa,
carpet, or other flexible surface. Never block, cover, or disable these features.
Inspect your desktop computer for dust accumulation at least once every three months. Before inspecting
your computer, turn off the power and unplug the computer's power cord from the electrical outlet; then
remove any dust from vents and perforations in the bezel. If you notice external dust accumulation, then
examine and remove dust from the inside of the computer including heat sink inlet fins, power supply vents,
and fans. Always turn off and unplug the computer before opening the cover. If possible, avoid operating
your computer within two feet of high-traffic areas. If you must operate your computer in or near a high-traffic
area, inspect and, if necessary, clean your computer more frequently.
For your safety and to maintain optimum computer performance, always follow these basic precautions with
your desktop computer:
• Keep the cover closed whenever the computer is plugged in.
• Regularly inspect the outside of the computer for dust accumulation.
• Remove dust from vents and any perforations in the bezel. More frequent cleanings might be required for
computers in dusty or high-traffic areas.
• Do not restrict or block any ventilation openings.
• Do not store or operate your computer inside furniture, as this might increase the risk of overheating.
• Airflow temperatures into the computer should not exceed 35°C (95°F).
• Do not install air filtration devices. They may interfere with proper cooling.
Electrical current safety information
DANGER
Electric current from power, telephone, and communication cables is hazardous.
To avoid a shock hazard:

• Do not use your computer during a lightning storm.
• Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration
of this product during an electrical storm.
• Connect all power cords to a properly wired and grounded electrical outlet.
• Connect properly wired outlets to any equipment that will be attached to this product.
• Whenever possible, use one hand only to connect or disconnect signal cables.
• Never turn on any equipment when there is evidence of fire, water, or structural damage.
• Disconnect the attached power cords, battery, and all the cables before you open the device
covers, unless instructed otherwise in the installation and configuration procedures.
• Do not use your computer until all internal parts enclosures are fastened into place. Never use
the computer when internal parts and circuits are exposed.

DANGER
Connect and disconnect cables as described in the following procedures when installing, moving,
or opening covers on this product or attached devices.
To connect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlets.
5. Turn devices ON.
To disconnect:
1. Turn everything OFF.
2. First, remove power cords from outlets.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
The power cord must be disconnected from the wall outlet or receptacle before installing all other electrical
cables connected to the computer.
The power cord may be reconnected to the wall outlet or receptacle only after all other electrical cables have
been connected to the computer.
DANGER
During electrical storms, do not perform any replacement and do not connect the telephone cable
to or disconnect it from the telephone outlet on the wall.
Laser safety information

CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are
installed, note the following:
• Do not remove the covers. Removing the covers of the laser product could result in exposure to
hazardous laser radiation. There are no serviceable parts inside the device.
• Use of controls or adjustments or performance of procedures other than those specified herein
might result in hazardous radiation exposure.
DANGER
Some laser products contain an embedded Class 3B laser diode. Note the following:
Laser radiation when open. Do not stare into the beam, do not view directly with optical
instruments, and avoid direct exposure to the beam.
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Liquid crystal display (LCD) notice
DANGER
To avoid shock hazards:

• Do not remove the covers.
• Do not operate this product unless the stand is attached.
• Do not connect or disconnect this product during an electrical storm.
• The power cord plug must be connected to a properly wired and grounded power outlet.
• Any equipment to which this product will be attached must also be connected to properly wired
and grounded power outlets.
• To isolate the monitor from the electrical supply, you must remove the plug from the power
outlet. The power outlet should be easily accessible.
Handling:
• If your monitor weighs more than 18 kg (39.68 lb), we recommend that it be moved or lifted by two people.
Product disposal (TFT monitors):

• The fluorescent lamp in the liquid crystal display contains mercury; dispose according to local, state, or
federal laws.
Battery warnings:
• Risk of explosion if battery is replaced by an incorrect type.
• Dispose of used batteries according to the instructions.
Use earphones, headphones, or a headset

• If your computer has both a headphone connector and an audio line-out connector, always use the
headphone connector for earphones, headphones, or a headset. However, the headphone connector
does not support the microphone of the headset.
• If your computer has both a headset connector and an audio line-out connector, always use the headset
connector for earphones, headphones, or a headset.
Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment of the
equalizer to maximum increases the earphone and headphone output voltage and the sound pressure level.
Therefore, to protect your hearing, adjust the equalizer to an appropriate level.
Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the
output of the headphone or earphone connectors do not comply with specifications of EN 50332-2. The
headphone output connector of your computer complies with EN 50332-2 Sub clause 7. This specification
limits the computer’s maximum wide band true RMS output voltage to 150 mV. To help protect against
hearing loss, ensure that the headphones or earphones you use also comply with EN 50332-2 (Clause 7

Limits) or a wide band characteristic voltage of 75 mV. Using headphones that do not comply with EN 50332-
2 can be dangerous due to excessive sound pressure levels.
If your Lenovo computer came with headphones or earphones in the packaging, as a set, the combination of
the headphones or earphones and the computer already complies with the specifications of EN 50332-1. If
different headphones or earphones are used, ensure that they comply with EN 50332-1 (Clause 6.5
Limitation Values). Using headphones that do not comply with EN 50332-1 can be dangerous due to
excessive sound pressure levels.
Choking hazard notice
CHOKING HAZARD – Product contains small parts.
Keep away from children under three years.
Plastic bag notice
DANGER
Plastic bags can be dangerous. Keep plastic bags away from babies and children to avoid danger of
suffocation.
Glass parts notice

CAUTION:
Some parts of your product may be made of glass. This glass could break if the product is dropped on
a hard surface or receives a substantial impact. If glass breaks, do not touch or attempt to remove it.
Stop using your product until the glass is replaced by trained service personnel.
Computer placement notices

Inappropriate computer placement might cause harm to children.
• Place the computer on a sturdy piece of low-rise furniture or furniture that has been anchored.
• Do not place the computer at the edge of the furniture.
• Keep the computer cables out of the reach of children.
• Some items, such as toys, might attract children. Keep such items away from the computer.
Supervise children in rooms where the above safety instructions cannot be fully implemented.
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Hazardous energy statement
DANGER
Disconnect all power cords from electrical outlets before removing the computer cover or any part
that has the above label attached.
DO NOT disassemble components that have the above label attached. There are no serviceable parts inside
these components.
Your product is designed for safe use. However, hazardous voltage, current, and energy levels are present
inside any component that has this label attached. Disassembling of these components might cause fire or
might even result in death. If you suspect a problem with one of these parts, contact a service technician.
CAUTION:
Bright Light, possible skin or eye damage. Disconnect power before servicing.
CAUTION:
Infrared Light, possible skin or eye damage. Disconnect power before servicing.
Eye comfort
The property of the display in combination with following notes result in reduced eye fatigue and increased
comfort.
For tips on how to minimize visual fatigue, please go to https://www.lenovo.com/us/en/safecomp/ to visit

“Minimizing Visual Fatigue”.
Tip-over hazard prevention notice

The computer may cause harm to children if it is not located in an appropriate place. Follow the tips below to
protect children from harm caused by the computer tipping over:
• Place the computers or monitors on sturdy furniture with a low base or furniture that has been anchored.
Push the computers or monitors as far from the edge of the furniture as possible.
• Keep remote controls, toys, and other items that might attract children away from the computers or
monitors
• Keep the computer or monitor cables out of the reach of children.
• Supervise children in rooms where these safety tips have not been followed.
CAUTION:
Some parts of your product may be made of glass. This glass could break if the product is dropped on
a hard surface or receives a substantial impact. If glass breaks, do not touch it or attempt to remove
it. Stop using your product until the glass is replaced by trained service personnel.

Static electricity prevention
Static electricity, although harmless to you, can seriously damage computer components and options.
Improper handling of static-sensitive parts can damage the part. When you unpack an option or CRU, do not
open the static-protective packaging containing the part until the instructions direct you to install it.
When you handle options or CRUs, or perform any work inside the computer, take the following precautions
to avoid static-electricity damage:
• Limit your movement. Movement can cause static electricity to build up around you.
• Always handle components carefully. Handle adapters, memory modules, and other circuit boards by the
edges. Never touch exposed circuitry.
• Prevent others from touching components.
• When you install a static-sensitive option or CRU, touch the static-protective packaging containing the
part to a metal expansion-slot cover or other unpainted metal surface on the computer for at least two
seconds. This reduces static electricity in the packaging and your body.
• When possible, remove the static-sensitive part from the static-protective packaging and install the part
without setting it down. When this is not possible, place the static-protective packaging on a smooth, level
surface and place the part on it.
• Do not place the part on the computer cover or other metal surface.
Operating environment
Maximum altitude (without pressurization)

• Operating: From 0 m (0 ft) to 3048 m (10 000 ft)
• Storage: From 0 m (0 ft) to 12192 m (40 000 ft)
Temperature
• Operating: From 10°C (50°F) to 35°C (95°F)
• Storage: From -40°C (-40°F) to 60°C (140°F)
Relative humidity
• Operating: 20%-80% (non-condensing)
• Storage: 10%–90% (non-condensing)
Cleaning and maintenance

With appropriate care and maintenance, your computer will serve you reliably. The following topics offer
information to help you keep your computer working with best performance.
Basic maintenance tips

Here are some basic points about keeping your computer functioning properly:
• Keep the computer in a clean, dry environment. Ensure that the computer rests on a flat, steady surface.
• Do not cover any of air vents. These air vents provide airflow to keep the computer from overheating.
• Keep electrical appliances such as an electric fan, radio, high-powered speakers, air conditioner, and
microwave oven away from your computer because the strong magnetic fields generated by these
appliances can damage the monitor and data on the storage drive.
104 P620 User Guide

• Keep food and drinks away from all parts of the computer. Food particles and spills might make the
keyboard and mouse stick and unusable.
• Do not get the power switches or other controls wet. Moisture can damage these parts and cause an
electrical hazard.
• Always disconnect a power cord by grasping the plug instead of the cord.
• Keep the computer software, device drivers, and operating system up-to-date.
• Empty your recycle bin on a regular basis.
• Clean out your Inbox, Sent Items, and Deleted Items folders in your e-mail application on a regular basis.
• Clean up files and free up storage drive space and memory space occasionally to prevent performance
problems.
• Keep a log book. Entries might include major software or hardware changes, device-driver updates,
intermittent problems and what you did to resolve them, and other issues you might have experienced.
The cause of a problem might be change in hardware, change in software, or any other actions that might
have taken place. A log book can help you or a Lenovo technician determine the cause of a problem.
• Back up your data on the storage drive regularly. You can restore the storage drive from a backup.
• Create a recovery medium as early as possible. You can use the recovery medium to recover your
operating system even if Windows fails to start up.
• Get the most up-to-date operating system update patches, software programs, and device drivers.
Maintenance tips about moving the computer

Before moving the computer, take the following precautions:
1. Back up your data on the storage drive.
2. Remove any media from the drives and turn off all connected devices and the computer. Then,
disconnect all power cords from electrical outlets and disconnect all cables that are connected to the
computer.
3. If you saved the original shipping cartons and packing materials, use them to pack the units. If you are
using different cartons, cushion the units to avoid damage.
When you move the computer to another country or region, you must take local electrical standards into
consideration. If the local electrical outlet style is different from the type you are currently using, contact the
Lenovo Customer Support Center to purchase either an electrical plug adapter or a new power cord.
Clean your computer

CAUTION:
Remove any media from the drives and turn off all connected devices and the computer. Then,
disconnect all power cords from electrical outlets and disconnect all cables that are connected to the
computer.
It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-free
operation.
Clean the computer surface: Wipe it with a lint-free cloth dampened in mild soap and water. Avoid applying
liquids directly to the surface.
Clean the keyboard: Wipe the keys one by one with a lint-free cloth dampened in mild soap and water. If
you wipe several keys at a time, the cloth might hook onto an adjacent key and possibly damage it. Avoid
spraying cleaner directly onto the keyboard. To remove any crumbs or dust from beneath the keys, you can
use a camera blower with a brush or use cool air from a hair dryer.

Clean the computer screen: Scratches, oil, dust, chemicals, and ultraviolet light can affect the performance
of your computer screen. Use a dry, soft lint-free cloth to wipe the screen gently. If you see a scratchlike
mark on your screen, it might be a stain. Wipe or dust the stain gently with a soft, dry cloth. If the stain
remains, moisten a soft, lint-free cloth with water or eyeglass cleaner, but do not apply liquids directly to your
computer screen. Ensure that the computer screen is dry before closing it.
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Appendix B. System memory speed
The AMD Threadripper Pro microprocessor families compatible with this ThinkStation computer feature an
integrated memory controller, which provides the microprocessor with direct access to the system memory.
Because of this design, the system memory speed will be determined by a number of factors, including the
microprocessor model and the type, speed, size (capacity), and number of DIMMs installed.
Notes:
• The actual system memory speed of the memory modules varies depending on the microprocessor
model. For example, your computer comes with 2666 MT/s memory modules, but microprocessor only
supports up to 2400 MT/s memory modules. Then the system memory speed will be no faster than 2400
MT/s.
• The microprocessor models supported in your computer might vary. For a list of supported
microprocessor models, contact the Lenovo Customer Support Center.

108 P620 User Guide
Appendix C. Accessibility and ergonomic information
This chapter provides information about accessibility and ergonomics.
Accessibility information
Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater
access to information and technology. You can get the most up-to-date accessibility information from
https://www.lenovo.com/accessibility.
If you need additional support with the accessibility features, go to https://pcsupport.lenovo.com/

supportphonelist to find the support phone numbers for your country or region.
Ergonomic information
Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort.
Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that
you perform. In addition, use healthy work habits to maximize your performance and comfort when using
your computer.
Working in the virtual office might mean adapting to frequent changes in your environment. Adapting to the
surrounding light sources, active seating, and the placement of your computer hardware, can help you
improve your performance and achieve greater comfort.
This example shows someone in a conventional setting. Even when not in such a setting, you can follow
many of these tips. Develop good habits, and they will serve you well.
General posture: Make minor modifications in your working posture to deter the onset of discomfort caused
by long periods of working in the same position. Frequent short breaks from your work also help to prevent
minor discomfort associated with your working posture.
Display: Position the display to maintain a comfortable viewing distance of 510 mm to 760 mm (20 inches to
30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep
the display screen clean and set the brightness to levels that enable you to see the screen clearly. Press the
brightness control keys to adjust display brightness.
Head position: Keep your head and neck in a comfortable and neutral (vertical, or upright) position.
Chair: Use a chair that gives you good back support and seat height adjustment. Use chair adjustments to
best suit your comfort posture.

Arm and hand position: If available, use chair arm rests or an area on your working surface to provide
weight support for your arms. Keep your forearms, wrists, and hands in a relaxed and neutral (horizontal)
position. Type with a soft touch without pounding the keys.
Leg position: Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest.
110 P620 User Guide

Appendix D. Supplemental information about the Ubuntu
operating system
In limited countries or regions, Lenovo offers customers an option to order computers with the preinstalled
Ubuntu® operating system.
If the Ubuntu operating system is available on your computer, read the following information before you use
the computer. Ignore any information related to Windows-based programs, utilities, and Lenovo preinstalled
applications in this documentation.
Access the Lenovo Limited Warranty

This product is covered by the terms of the Lenovo Limited Warranty (LLW), version L505-0010-02 08/2011.
You can view the LLW in a number of languages from the following Web site. Read the Lenovo Limited
Warranty at:
https://www.lenovo.com/warranty/llw_02
The LLW also is preinstalled on the computer. To access the LLW, go to the following directory:
/opt/Lenovo
If you cannot view the LLW either from the Web site or from your computer, contact your local Lenovo office
or reseller to obtain a printed version of the LLW.
Access the Ubuntu help system

The Ubuntu help system provides information about how to use the Ubuntu operating system. To access the
help system from Home Screen, move your pointer to the Launch bar, and then click the Help icon. If you
cannot find the Help icon from the Launch bar, click the Search icon on the bottom left, and type Help to
search it.
To learn more about the Ubuntu operating system, go to:

https://www.ubuntu.com
Get support information

If you need help, service, technical assistance, or more information about the Ubuntu operating system or
other applications, contact the provider of the Ubuntu operating system or the provider of the application. If
you need the service and support for hardware components shipped with your computer, contact Lenovo.
For more information about how to contact Lenovo, refer to the User Guide and Safety and Warranty Guide.
To access the latest User Guide and Safety and Warranty Guide, go to:

112 P620 User Guide
Appendix E. Compliance and TCO Certified information
This chapter provides regulatory, environmental, RoHS, and ENERGY STAR information about Lenovo
products.
Radio frequency compliance statements

Computer models equipped with wireless communications comply with the radio frequency and safety
standards of any country or region in which it has been approved for wireless use.
Besides this document, ensure that you read the Regulatory Notice for your country or region before using
the wireless devices contained in your computer.
Locate wireless regulatory notices

For more information about the wireless regulatory notices, refer to the Regulatory Notice at:
European Union (EU) / United Kingdom (UK) — Radio Equipment

Compliance
EU Contact: Lenovo (Slovakia), Landererova 12, 811 09 Bratislava, Slovakia
UK contact: Lenovo, Redwood, Crockford Lane, Basingstoke, RG24 8WQ, UK.
This product is in conformity with all the requirements and essential norms that apply to EU Council Radio
Equipment Directive 2014/53/EU on the approximation of the laws of the Member States, as well as the UK
Radio Equipment Regulations SI 2017 No. 1206, relating to radio equipment.
The full text of the system EU declaration of conformity is available at:

https://www.lenovo.com/us/en/compliance/eu-doc
The full text of the system UK declaration of conformity is available at:

https://www.lenovo.com/us/en/compliance/uk-doc
Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a
non-recommended modification of the product, including the installation of option cards from other
manufacturers. This product has been tested and found to comply with the limits for Class B equipment
according to European and UK compliance standards. The limits for Class B equipment were derived for
typical residential environments to provide reasonable protection against interference with certified
communication devices.
Brazil
Este equipamento não tem direito à proteção contra interferência prejudicial e não pode causar interferência
em sistemas devidamente autorizados.

This equipment is not protected against harmful interference and may not cause interference with duly
authorized systems.
Mexico
Advertencia: En Mexico la operación de este equipo está sujeta a las siguientes dos condiciones: (1) es
posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe
aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada.
Singapore
Korea
무선설비 전파 혼신 (사용주파수 2400∼2483.5 , 5725∼5825 무선제품해당)

해당 무선설비가 전파혼신 가능성이 있으므로 인명안전과 관련된 서비스는 할 수 없음
SAR 정보
본 장치는 전파 노출에 대한 가이드라인을 충족합니다.
본 장치는 무선 송수신기 입니다. 본 장치는 국제 가이드라인으로 권장되는 전파 노출에 대한 제한을 초과하지

않도록 설계되었습니다. 장치 액세서리 및 최신 부품을 사용할 경우 SAR 값이 달라질 수 있 습니다. SAR 값은
국가 보고 및 테스트 요구 사항과 네트워크 대역에 따라 다를 수 있습니다. 본 장치 는 사람의 신체에서 20mm
이상의 거리에서 사용할 수 있습니다.
Environmental information of countries and regions

This section provides environmental, recycling, and RoHS information about Lenovo products.
Recycling and environmental information

Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipment
when it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners in
recycling their IT products. For information about recycling Lenovo products, go to:
https://www.lenovo.com/us/en/compliance/recycling
The latest environmental information about our products is available at:

https://www.lenovo.com/us/en/compliance/eco-declaration
Important battery recycling and WEEE information

Take back and recycling information for WEEE and batteries/accumulators in the European Union and the
United Kingdom
114 P620 User Guide

The crossed-out wheeled bin marking applies only to countries with WEEE and batteries waste regulations
including the European Union (EU), and United Kingdom (UK).
Appliances and batteries/accumulators are labeled in accordance with local regulations concerning waste
electrical and electronic equipment (WEEE) and waste batteries and waste accumulators. These regulations
determine the framework for the return and recycling of used appliances and used batteries/accumulators as
applicable within each geography. This label is applied to various products to indicate that the product is not
to be thrown away, but rather put in the established collection systems for reclaiming these end of life
products.
The label on the battery may also include a chemical symbol for the metal concerned in the battery (Pb for
lead, Hg for mercury, and Cd for cadmium).
Users of electrical and electronic equipment (EEE) and users of batteries/accumulators with the crossed-out
wheeled bin marking must not dispose of end of life products as unsorted municipal waste, but use the
collection framework available to them for the return, recycle, and recovery of WEEE and waste batteries/
accumulators and to minimize any potential effects of EEE and batteries on the environment and human
health due to the presence of hazardous substances.
Lenovo electrical and electronic equipment (EEE) may contain parts and components, which at end-of-life
might qualify as hazardous waste.
EEE and waste electrical and electronic equipment (WEEE) can be delivered free of charge to the place of
sale or any distributor that sells electrical and electronic equipment of the same nature and function as the
used EEE or WEEE.
Before placing electrical and electronic equipment (EEE) in the waste collection stream or in waste collection
facilities, the end user of equipment containing batteries and/or accumulators must remove those batteries
and accumulators for separate collection.
Dispose of lithium batteries and battery packs from Lenovo products:

A coin-cell type lithium battery might be installed inside your Lenovo product. You can find details about the
battery in the product documentation. If the battery needs to be replaced, contact your place of purchase or
contact Lenovo for service. If you need to dispose of a lithium battery, insulate it with vinyl tape, contact your
place of purchase or a waste-disposal operator, and follow their instructions.
Your Lenovo device might contain a lithium-ion battery pack or a nickel metal hydride battery pack. You can
find details on the battery pack in the product documentation. If you need to dispose of a battery pack,
insulate it with vinyl tape, contact Lenovo sales, service, or your place of purchase, or a waste-disposal
operator, and follow their instructions. You also can refer to the instructions provided in the user guide for
your product.
For proper collection and treatment, go to:
https://www.lenovo.com/environment
For additional WEEE information, go to:
https://www.lenovo.com/recycling
Appendix E. Compliance and TCO Certified information 115

WEEE information for Hungary
Lenovo, as a producer, bears the cost incurred in connection with the fulfillment of Lenovo’s obligations
under Hungary Law No. 197/2014 (VIII.1.) subsections (1)-(5) of section 12.
Japan recycling statements
Collect and recycle a disused Lenovo computer or monitor

If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of
the company, you must do so in accordance with the Law for Promotion of Effective Utilization of Resources.
Computers and monitors are categorized as industrial waste and should be properly disposed of by an
industrial waste disposal contractor certified by a local government. In accordance with the Law for
Promotion of Effective Utilization of Resources, Lenovo Japan provides, through its PC Collecting and
Recycling Services, for the collecting, reuse, and recycling of disused computers and monitors. For details,
visit the Lenovo Web site at:
https://www.lenovo.com/us/en/social_responsibility/sustainability/ptb_japan
Pursuant to the Law for Promotion of Effective Utilization of Resources, the collecting and recycling of home-
used computers and monitors by the manufacturer was begun on October 1, 2003. This service is provided
free of charge for home-used computers sold after October 1, 2003. For details, go to:
https://www.lenovo.com/us/en/social_responsibility/sustainability/ptb_japan
Dispose of Lenovo computer components

Some Lenovo computer products sold in Japan may have components that contain heavy metals or other
environmental sensitive substances. To properly dispose of disused components, such as a printed circuit
board or drive, use the methods described above for collecting and recycling a disused computer or monitor.
Dispose of disused lithium batteries from Lenovo computers

A button-shaped lithium battery is installed inside your Lenovo computer to provide power to the computer
clock while the computer is off or disconnected from the main power source. If you need to replace it with a
new one, contact your place of purchase or contact Lenovo for service. If you need to dispose of a disused
lithium battery, insulate it with vinyl tape, contact your place of purchase or an industrial-waste-disposal
operator, and follow their instructions.
Disposal of a lithium battery must comply with local ordinances and regulations.
Brazil recycling information

Declarações de Reciclagem no Brasil
Descarte de um Produto Lenovo Fora de Uso
Equipamentos elétricos e eletrônicos não devem ser descartados em lixo comum, mas enviados à pontos de
coleta, autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas
especializadas no manuseio de resíduos industriais, devidamente certificadas pelos orgãos ambientais, de
acordo com a legislação local.
A Lenovo possui um canal específico para auxiliá-lo no descarte desses produtos. Caso você possua um
produto Lenovo em situação de descarte, ligue para o nosso SAC ou encaminhe um e-mail para:
[email protected], informando o modelo, número de série e cidade, a fim de enviarmos as instruções
para o correto descarte do seu produto Lenovo.
116 P620 User Guide

Recycling information for mainland China
Battery recycling information for Taiwan
Restriction of Hazardous Substances (RoHS) Directive of countries and

regions
The latest environmental information about Lenovo products is available at:
https://www.lenovo.com/ecodeclaration
European Union (EU) / United Kingdom (UK) RoHS

This Lenovo product, with included parts (cables, cords, and so on) meets the requirements of EU Directive
2011/65/EU (as amended by Directive 2015/863/EU) and UK SI 2012 No. 3032 on the restriction of the use of
certain hazardous substances in electrical and electronic equipment ("RoHS recast" or "RoHS 2").
For more information about Lenovo worldwide compliance on RoHS, go to:

https://www.lenovo.com/rohs-communication
Turkish WEEE / RoHS
Ukraine RoHS
India RoHS
RoHS compliant as per E-Waste (Management) Rules.

Mainland China RoHS
Taiwan RoHS
118 P620 User Guide

Electromagnetic emission notices
Federal Communications Commission (FCC) Supplier’s Declaration of

Conformity
The following information refers to ThinkStation P620, machine types: 30E0 and 30E1.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult an authorized dealer or service representative for help.
Lenovo is not responsible for any radio or television interference caused by using other than recommended
cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized
changes or modifications could void the user’s authority to operate the equipment.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1)
this device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
Responsible Party:
Lenovo (United States) Incorporated
7001 Development Drive
Morrisville, NC 27560
Email: [email protected]
Industry Canada compliance statement

CAN ICES-003(B) / NMB-003(B)
European Union / United Kingdom (UK) conformity
European Union (EU) / United Kingdom (UK) — Electromagnetic Compatibility Compliance

This product is in conformity with the protection requirements of EU Council Directive 2014/30/EU on the
approximation of the laws of the Member States, as well as UK SI 2016 No. 1091 with amendments, relating
to the electromagnetic compatibility limits for Class B equipment. These Class B requirements are intended
to offer adequate protection to broadcast services within residential environments.

EU ErP (EcoDesign) Directive (2009/125/EC) - external power adapters (Regulation (EU) 2019/1782),
Ecodesign for Energy-Related Products Regulations 2010 - UK SI 2010 No. 2617 (Ext PSU), SI 2020 No.
485 (Ntwk Standby), SI 2014 No. 1290 as amended
Lenovo products are compliant with the EU EcoDesign (ErP) Directive and UK EcoDesign for Energy-related
Products Regulations. Refer to the following for details. For EU, refer to the system declaration https://
www.lenovo.com/us/en/compliance/eu-doc, and for UK refer to the system declaration https://
www.lenovo.com/us/en/compliance/uk-doc.
German Class B compliance statement

Hinweis zur Einhaltung der Klasse B zur elektromagnetischen Verträglichkeit
Dieses Produkt entspricht den Schutzanforderungen der EU-Richtlinie zur elektromagnetischen

Verträglichkeit Angleichung der Rechtsvorschriften über die elektromagnetische Verträglichkeit in den EU-
Mitgliedsstaaten und hält die Grenzwerte der Klasse B der Norm gemäß Richtlinie.
Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu
betreiben. Des Weiteren dürfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden. Lenovo
übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne
Zustimmung der Lenovo verändert bzw. wenn Erweiterungskomponenten von Fremdherstellern ohne
Empfehlung der Lenovo gesteckt/eingebaut werden.
Zulassungsbescheinigung laut dem Deutschen Gesetz über die elektromagnetische Verträglichkeit von
Betriebsmitteln, EMVG vom 20. Juli 2007 (früher Gesetz über die elektromagnetische Verträglichkeit von
Geräten), bzw. der EU Richtlinie 2014/30/EU, der EU Richtlinie 2014/53/EU Artikel 3.1b), für Geräte der
Klasse B.
Dieses Gerät ist berechtigt, in Übereinstimmung mit dem Deutschen EMVG das EG-Konformitätszeichen -
CE - zu führen. Verantwortlich für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo
(Deutschland) GmbH, Meitnerstr. 9, D-70563 Stuttgart.
Japan VCCI Class B compliance statement
Japan compliance statement for products which connect to the power

mains with rated current less than or equal to 20 A per phase
Japan notice for ac power cord

The ac power cord shipped with your product can be used only for this specific product. Do not use the ac
power cord for other devices.
120 P620 User Guide

Other compliance and TCO Certified information of countries and
regions
This section provides other compliance information about Lenovo products.
Certification-related information
Product name: ThinkStation P620
Machine types: 30E0 and 30E1
The latest compliance information is available at:

https://www.lenovo.com/us/en/compliance
TCO Certified
Selected models are TCO Certified and bear the TCO Certified logo.
Note: TCO Certified is an international third-party sustainability certification for IT products. For details, go
to https://www.lenovo.com/us/en/compliance/tco.
Export classification notice

This product is subject to the United States Export Administration Regulations (EAR) and has an Export
Classification Control Number (ECCN) of 5A992.c. It can be re-exported except to any of the embargoed
countries in the EAR E1 country list.
Lenovo product service information for Taiwan
Taiwan precautionary vision statement

警語：使用過度恐傷害視力
注意事項：
• 使用30分鐘請休息10分鐘。
• 未滿2歲幼兒不看螢幕，2歲以上每天看螢幕不要超過1小時。
Keyboard and mouse compliance statement for Taiwan
Eurasian compliance mark
Brazil audio notice

Ouvir sons com mais de 85 decibéis por longos períodos pode provocar danos ao sistema auditivo.

ENERGY STAR model information
ENERGY STAR is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of
Energy aimed at saving money and protecting the environment through energy efficient products and
practices.
Lenovo is proud to offer products with the ENERGY STAR certified designation. Lenovo computers, if carry
an ENERGY STAR mark, have been designed and tested to conform to the ENERGY STAR program
requirements for computers as prescribed by the U.S. Environmental Protection Agency. For a certified
computer, an ENERGY STAR mark may be affixed to the product, the product packaging, or displayed
electronically on the E-label screen or the power settings interface.
By using ENERGY STAR compliant products and taking advantage of the power management features of
your computer, you reduce the consumption of electricity. Reduced electrical consumption contributes to
potential financial savings, a cleaner environment, and the reduction of greenhouse gas emissions. For more
information about ENERGY STAR, go to https://www.energystar.gov.
Lenovo encourages you to make efficient use of energy an integral part of your day-to-day operations. To
help in this endeavor, Lenovo has preset a default power plan. To change the power plan, see “Set the power
plan” on page 13.
122 P620 User Guide

Appendix F. Notices and trademarks
Notices
Lenovo may not offer the products, services, or features discussed in this document in all countries. Consult
your local Lenovo representative for information on the products and services currently available in your
area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that
Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service
that does not infringe any Lenovo intellectual property right may be used instead. However, it is the user's
responsibility to evaluate and verify the operation of any other product, program, or service.
Lenovo may have patents or pending patent programs covering subject matter described in this document.
The furnishing of this document does not give you any license to these patents. You can send license
inquiries, in writing, to:
Lenovo (United States), Inc.
8001 Development Drive
Morrisville, NC 27560
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some jurisdictions do not allow
disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to
you.
Changes are made periodically to the information herein; these changes will be incorporated in new editions
of the publication. To provide better service, Lenovo reserves the right to improve and/or modify the
products and software programs described in the manuals included with your computer, and the content of
the manual, at any time without additional notice.
The software interface and function and hardware configuration described in the manuals included with your
computer might not match exactly the actual configuration of the computer that you purchase. For the
configuration of the product, refer to the related contract (if any) or product packing list, or consult the
distributor for the product sales. Lenovo may use or distribute any of the information you supply in any way it
believes appropriate without incurring any obligation to you.
The products described in this document are not intended for use in implantation or other life support
applications where malfunction may result in injury or death to persons. The information contained in this
document does not affect or change Lenovo product specifications or warranties. Nothing in this document
shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or
third parties. All information contained in this document was obtained in specific environments and is
presented as an illustration. The result obtained in other operating environments may vary.
Lenovo may use or distribute any of the information you supply in any way it believes appropriate without
incurring any obligation to you.
Any references in this publication to non-Lenovo Web sites are provided for convenience only and do not in
any manner serve as an endorsement of those Web sites. The materials at those Web sites are not part of the
materials for this Lenovo product, and use of those Web sites is at your own risk.

Any performance data contained herein was determined in a controlled environment. Therefore, the result
obtained in other operating environments may vary significantly. Some measurements may have been made
on development-level systems and there is no guarantee that these measurements will be the same on
generally available systems. Furthermore, some measurements may have been estimated through
extrapolation. Actual results may vary. Users of this document should verify the applicable data for their
specific environment.
This document is copyrighted by Lenovo and is not covered by any open source license, including any Linux
agreement(s) which may accompany software included with this product. Lenovo may update this document
at any time without notice.
For the latest information or any questions or comments, contact or visit the Lenovo Web site:
Trademarks
LENOVO, LENOVO logo, THINKSTATION, and THINKSTATION logo are trademarks of Lenovo. Microsoft,
Windows, Direct3D, and Cortana are trademarks of the Microsoft group of companies. Wi-Fi and Miracast
are registered trademarks of Wi-Fi Alliance. Linux is a registered trademark of Linus Torvalds. Ubuntu is a
registered trademark of Canonical Ltd. USB-C is a registered trademark of USB Implementers Forum. All
other trademarks are the property of their respective owners. © 2023 Lenovo.
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P620

Fifth Edition (September 2023)

© Copyright Lenovo 2020, 2023.

About this documentation . . . . . . . . iii Navigate in the BIOS interface . . . . . . . . . 23

© Copyright Lenovo 2020, 2023 i

ii P620 User Guide

© Copyright Lenovo 2020, 2023 iii

1. Optical drive eject button* Eject the optical drive tray.

Press to turn on the computer.

4. Power indicator This indicator is on when the computer is turned on.

© Copyright Lenovo 2020, 2023 1

* for selected models

2 P620 User Guide

Connect a microphone to your computer when you want to record sound or

Chapter 1. Meet your computer 3

* for selected models

4 P620 User Guide

1 Cover presence switch connector (intrusion switch 2 Memory fan connector 1

3 Optical-drive fan connector 2 4 4-pin power connector (for optical drive)

5 Memory slot 1 6 Memory slot 2

7 Memory slot 3 8 Memory slot 4

9 Optical-drive fan connector 10 Thermal-sensor connector

11 Microprocessor fan connector 1 12 Microprocessor

13 Microprocessor fan connector 2 14 Front input/output connector

15 Memory slot 5 16 Memory slot 6

17 Memory slot 7 18 Memory slot 8

19 M.2 solid-state drive slot 1 20 M.2 solid-state drive slot 2

21 Coin-cell battery 22 4-pin power connector (for storage drive)

Chapter 1. Meet your computer 5

25 / 25a Front-fan-assembly connector 26 eSATA / SATA 6 connector

27 SATA 4 connector 28 SATA 2 connector

29 SATA 1 connector 30 SATA 3 connector

31 SATA 5 connector 32 Media card reader (MCR) header

35 Thunderbolt™ control connector 36 Internal-storage-drive activity indicator connector

37 Internal USB 2.0 connector 38 Power supply connector

39 PCIe 4.0 x8 card slot 6 40 Clear CMOS / Recovery jumper

43 PCIe 4.0 x16 card slot 3 44 PCIe 4.0 x8 card slot 2

45 PCIe 4.0 x 16 card slot 1 46 / 46a Memory fan connector 2

47 Rear-fan-assembly connector 48 Serial port (COM) connector

6 P620 User Guide

Chapter 1. Meet your computer 7

* for selected models

8 P620 User Guide

Weight (without the packaging) Maximum configuration as shipped: 24 kg (52.91 lb)

Power supply 1000-watt automatic voltage-sensing power supply

• Input voltage: From 100 V ac to 240 V ac

To view the microprocessor information of your computer, right-click the Start

• Hard disk drive

The integrated audio card supports the following:

Chapter 1. Meet your computer 9

* for selected models

Statement on USB transfer rate

USB device Data rate (Gbit/s)

10 P620 User Guide

Connect to the wired Ethernet

Connect to Wi-Fi networks (for selected models)

The Vantage app

© Copyright Lenovo 2020, 2023 11

Change the sound settings