Information Technology
Information Technology
Information Technology
Module aim
To introduce students to the reasons for the use of IT in enterprises, the link between the strategy of a
business and the IT that it uses in practice, and methods for managing IT and to outline the electronic
commerce in business.
LO1: Understand the five basic areas of information systems needed by business professionals, including
the conceptual system components, major types of information systems and the trends in information
systems along with managerial challenges associated with it.
Information Technologies
LO2: Understand and Identify history, trends, developments in different computer systems; and the major
types of technologies used in peripheral devices for computer input, output, and storage.
LO3: Identify the basic features and trends in the major types of application software and system software
used to support enterprise and end-user computing.
LO4: Understand the management of the data resources of computer-using organizations and understand
the key database management concepts and applications in business information systems.
LO5: Understand the basics of the Internet and other telecommunication networks, business applications,
and trends in technical telecommunications alternatives.
usiness Systems
LO6: Understand how information systems integrate and support enterprise-wide business processes, as
well as the business functions of marketing, manufacturing, human resource management, accounting, and
finance.
LO7: Identify the basic process components of e-commerce systems, and discusses important trends,
applications, and issues in e-commerce.
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Enterprise Business Systems
LO8: Understand the goals and components of customer relationship management, enterprise resource
planning, and supply chain management, and the benefits and challenges of these major enterprise
applications.
Method of assessment
The Information Technology module will be examined using a paper-based assessment of 1.5 hours.
Specification Grid
This grid shows the relative weightings of chapters within this module and should guide the relative study time
spent on each. Over time, the marks available in the assessment will equate to the weightings below, while
slight variations may occur in individual assessments to enable suitable questions to be set.
Weighting
Syllabus area
(indicative %)
1 Information Systems in Business
20
2 Information Technologies
3 e-Business Systems
20
4 Electronic Commerce Systems
5 Enterprise Business Systems 10
50
* Questions will be set covering all the above areas.
Information Technologies
a) Hardware (Reference: 1, Chapter – 3)
b) Software (Reference: 1, Chapter – 4)
c) Data Resource Management (Reference: 1, Chapter – 5)
d) Telecommunications and Network (Reference: 1, Chapter – 6)
Business Systems
a) e-business systems (Reference: 1, Chapter – 7, Section I)
b) Functional business systems (Reference: 1, Chapter – 7, Section II)
References:
1. Management Information Systems: James A O'Brien, George M Marakas, and Ramesh Behl, Tata McGraw-
Hill Education Private Limited
The following learning outcomes should be read in conjunction with the relevant sections of the technical
knowledge grids.
Information Systems in Business LO1
Candidates will be able to understand the five basic areas of information systems needed by business
professionals, including the conceptual system components, major types of information systems and
the trends in information systems along with managerial challenges associated with it.
2. Information Technologies
Candidates will be able to understand and Identify history, trends, developments in different
computer systems; and the major types of technologies used in peripheral devices for computer
input, output, and storage.
Candidates will be able to identify the basic features and trends in the major types of application
software and system software used to support enterprise and end-user computing.
Candidates will be able to understand the management of the data resources of computer-using
organizations and understand the key database management concepts and applications in
business information systems.
Candidates will be able to understand the basics of the Internet and other telecommunication
networks, business applications, and trends in technical telecommunications alternatives.
Candidates will be able to understand how information systems integrate and support enterprise-wide
business processes, as well as the business functions of marketing, manufacturing, human resource
management, accounting, and finance.
a. Identify the following cross-functional enterprise systems, and illustrate how they can provide significant
business value to a company:
i. Enterprise application integration
ii. Transaction processing systems
iii. Enterprise collaboration systems
b. Illustrate how Internet and other information technologies support business processes within the
business functions of accounting, finance, human resource management, marketing, and production and
operations management.
Electronic Commerce Systems LO7
4. Electronic Commerce Systems
Identify the basic process components of e-commerce systems, and discusses important trends,
applications, and issues in e-commerce.
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In the assessment, candidates may be required to:
Understand the goals and components of customer relationship management, enterprise resource
planning, and supply chain management, and the benefits and challenges of these major enterprise
applications.
a. Identify and give examples to illustrate the following aspects of customer relationship management,
enterprise resource management, and supply chain management systems:
i. Business processes supported
ii. Customer and business value provided
iii. Potential challenges and trends
b. Understand the importance of managing at the enterprise level to achieve maximum efficiencies and
benefit
-The End-
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