Washing Machine Repair Manual

CONSUMER SERVICES TECHNICAL
EDUCATION GROUP PRESENTS L-78
FRONT-LOADING
AUTOMATIC
WASHER
MODELS: WFW8300SW, WFW8500SW, WFW8500SR
JOB AID
Part No. 8178558
FORWARD
This Whirlpool Job Aid, “Duet Sport™ Front-Loading Automatic Washer” (Part No. 8178558),
provides the technician with information on the installation, operation, and service of the Duet
Sport™ Front-Loading Automatic Washer. For specific information on the model being serviced,
refer to the “Use and Care Guide,” or “Tech Sheet” provided with the washer.
The Wiring Diagram used in this Job Aid is typical and should be used for training purposes only.
Always use the Wiring Diagram supplied with the product when servicing the unit.
GOALS AND OBJECTIVES

The goal of this Job Aid is to provide information that will enable the service technician to prop-
erly diagnose malfunctions and repair the Duet Sport™ Front-Loading Automatic Washer.
The objectives of this Job Aid are to:
• Understand and follow proper safety precautions.
• Successfully troubleshoot and diagnose malfunctions.
• Successfully perform necessary repairs.
• Successfully return the washer to its proper operational status.
WHIRLPOOL CORPORATION assumes no responsibility for any repairs

made on our products by anyone other than Authorized Service Technicians.
Copyright © 2006, Whirlpool Corporation, Benton Harbor, MI 49022
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TABLE OF CONTENTS
Page
GENERAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Washer Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Model & Serial Number Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Model & Serial Number Label And Tech Sheet Locations . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
INSTALLATION INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
PRODUCT OPERATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Features And Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Washer Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Washer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
COMPONENT ACCESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Component Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Removing The Console And The Touchpad/LED Assembly . . . . . . . . . . . . . . . . . . . . . . . 4-2
Removing The Central Control Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Removing The Water Inlet Valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Removing The Pressure Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Removing The Line Filter & Power Supply Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
Removing The Detergent Dispenser Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Removing The Detergent Dispenser Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Removing The Door Switch Assembly And The Bellows . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Removing The Drain Pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
Removing The ECO Valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Removing The Motor Control Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
Removing The Temperature Sensor & Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
Removing The Drive Belt And Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-23
Removing An Interlock Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-25
Removing The Basket Drive Pulley . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-27
Removing The Tub & Basket And Baffle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-28
COMPONENT TESTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Inlet Valve Solenoids . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Pressure Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Line Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Detergent Dispenser Motor & Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
Door Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Drain Pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Temperature Sensor & Heater . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
Drive Motor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
Interlock Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
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Page
DIAGNOSTICS & TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Diagnostic Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Failure/Error Display Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Diagnostic Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Error History Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
History Overview Test Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Manual Diagnostic Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Manual Overview Test Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Electronic Assemblies - Removal Or Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Washer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-11
WIRING DIAGRAMS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
Grounding System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
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GENERAL
WASHER SAFETY
Your safety and the safety of others is very important.

We have provided many important safety messages in this Job Aid and on the appliance.
Always read and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and
others.
All safety messages will follow the safety alert symbol and either the word
“DANGER” or “WARNING.” These words mean:
You can be killed or seriously injured if you don’t

DANGER immediately follow instructions.
You can be killed or seriously injured if you don’t

follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the
chance of injury, and tell you what can happen if the instructions are not followed.
1-1
MODEL & SERIAL NUMBER DESIGNATIONS
MODEL NUMBER
MODEL NUMBER W F W 8 3 00 S W 0
BRAND
W = Whirlpool
ACCESS
F = Front Loading
PRODUCT
W = Washer
SERIES
5 = Whirlpool Leap 6 = Oasis
7 = 24˝ Front Load 8 = Mid Line Front Load
9 = Duet Front Load
PRICE POINT LEVELS (1 - 9)
TRADE PARTNER ID (00 = BRANDED)
YEAR OF INTRODUCTION
S = 2006, T = 2007
COLOR CODE
T = Biscuit
Q = White
W = White With Metallic Accent
R = White With Metallic (Sport Only)
ENGINEERING CHANGE (NUMERIC)
SERIAL NUMBER
SERIAL NUMBER HL T 35 10901
DIVISION RESPONSIBILITY
Horizontal Washer Facility,
Monterrey, MX
YEAR OF PRODUCTION
T = 2006
WEEK OF PRODUCTION
35 = 35th Week
PRODUCT SEQUENCE NUMBER
1-2
MODEL & SERIAL NUMBER LABEL
AND TECH SHEET LOCATIONS
The Model & Serial Number Label and Tech Sheet locations are shown below.
Model & Serial Number Label
Tech Sheet (Behind Lower Access Panel)
1-3
SPECIFICATIONS
Model Number WFW8300SW WFW8500SW WFW8500SR

Model Description Front Load Washer Front Load Washer Front Load Washer
Color White with White with White with Sterling
Gray Accents Gray Accents Bright Accents
Capacity (Cu.Ft. IEC) 3.3 3.6 3.6
Temperature Control ATC - 2 ATC - 4 ATC - 4
Heater No Yes Yes
Sensors Suds Sensor, Suds Sensor, Suds Sensor,
NTC (Thermistor), NTC (Thermistor), NTC (Thermistor),
Water Level Sensor Water Level Sensor Water Level Sensor
Tumble Speed Heavy Duty & Heavy Duty & Heavy Duty &
Normal = 40/35 RPM Normal = 40/35 RPM Normal = 40/35 RPM
Gentle = 31 RPM Gentle = 31 RPM Gentle = 31 RPM
Spin Speed High = 1050 RPM High = 1100 RPM High = 1100 RPM
Medium = 800 RPM Medium = 800 RPM Medium = 800 RPM
Low = 600 RPM Low = 600 RPM Low = 600 RPM
Motor Variable Speed; 1/4 HP Variable Speed; 1/4 HP Variable Speed; 1/4 HP
Voltage 120V 120V 120V
Frequency 60 Hz 60 Hz 60 Hz
Amps 10 Amp 10 Amp 10 Amp
Water Consumption Average 12.77 14.1 14.1
DOE (Gallons-Per-Cycle)
Rated Load 15.43 lbs. (7 kg) 17.64 lbs. (8 kg) 17.64 lbs. (8 kg)
Load Pounds Maximum = 11.7
Average = 7.35 N/A N/A
Minimum = 3
Height 36.0" 36.0" 36.0"
Install Depth: Min - Max 29.25" 30.00" 30.00"
Width 27" 27" 27"
Product Weight (approx) 242 lbs. 242 lbs. 242 lbs.
1-4
INSTALLATION INFORMATION
INSTALLATION REQUIREMENTS
TOOLS AND PARTS
Gather the required tools and parts before
starting installation. The parts supplied are in
the washer drum.
Tools needed for connecting the water in-
let hoses
• Pliers (that open to 1-9/16˝ [39.5 mm])
• Flashlight (optional)
Tools needed for installation
• Open end wrenches 17 mm and 13 mm
• Level
• Wood block
• Ruler or measuring tape
Parts supplied
OPTIONS
Pedestal
You have the option of purchasing pedestals
of different heights separately for this washer.
You may select a 10˝ (25.4 cm) or a 15.5˝
(39.4 cm) pedestal. Remember that the ped-
estal will add to the total height of the unit.
Alternate Parts
Your installation may require additional parts.
If you are interested in purchasing one of the
items listed here, call the toll-free number on
the cover or in the “Assistance or Service”
section in the “Use & Care Guide.”
2-1
Stack Kit Installation Clearances
Are you planning to stack your washer and • The location must be large enough to allow
dryer? To do so you will need to purchase a the washer door to be fully opened.
Stack Kit. • Additional spacing should be considered
To order, call the dealer from whom you pur- for ease of installation and servicing. The
chased your dryer or refer to the “Assistance door opens more than 90°, and it is not re-
or Service” section in the “Use & Care Guide.” versible.
Ask for Part Number 8572546. • Additional clearances might be required for
LOCATION REQUIREMENTS wall, door, and floor moldings.
• Additional spacing of 1˝ (2.5 cm) on all
Selecting the proper location for your washer
sides of the washer is recommended to re-
improves performance and minimizes noise
duce noise transfer.
and possible washer “walk.”
• Companion appliance spacing should also
The washer can be installed under a custom be considered.
counter, or in a basement, laundry room, clos-
et, or recessed area. See “Drain System.” Washer Dimensions
Companion appliance location requirements
should also be considered. Proper installation
is your responsibility.
You will need
• A water heater set to deliver 120°F (49°C)
water to the washer.
• A grounded electrical outlet located with-
in 6 ft (1.8 m) of where the power cord is
attached to the back of the washer. See
“Electrical Requirements.”
• Hot and cold water faucets located within
4 ft (1.2 m) of the hot and cold water fill
valves, and water pressure of 20-100 psi
(137.9-689.6 kPa). Recommended installation spacing for
• A level floor with a maximum slope of custom undercounter installation
1˝(2.5 cm) under entire washer. Installing
The dimensions shown are for the recom-
the washer on soft floor surfaces, such as
mended spacing.
carpets or surfaces with foam backing, is
not recommended. Custom undercounter installation -
• A sturdy and solid floor to support the Washer only
washer with a total weight (water and load)
of 400 lbs (180 kg).
Do not operate your washer in temperatures
below 32°F (0°C). Some water can remain
in the washer and can cause damage in low
temperatures.
2-2
Recommended installation spacing for re-
cessed or closet installation, with or with-
out a pedestal
mended spacing.
Recessed area or closet installation
Recessed or closet installation -

Washer on pedestal
Recommended installation spacing for

cabinet installation
mended spacing.
For cabinet installation with a door, the
minimum ventilation openings in the top
are required.
Recommended installation spacing for re-

cessed or closet installation, with stacked
washer and dryer
The dimensions shown, at the top of the right
column, are for the recommended spacing.
2-3
DRAIN SYSTEM Laundry tub drain system (view A)
The washer can be installed using the stand- The laundry tub needs a minimum 20 gal.
pipe drain system (floor or wall), the laundry (76 L) capacity. The top of the laundry tub must
tub drain system, or the floor drain system. be at least 30˝ (76.2 cm) above the floor.
Select the drain hose installation method you Floor drain system (view B)
need. See “Tools and Parts.”
The floor drain system requires a siphon break
Standpipe drain system - wall or floor that may be purchased separately. See “Tools
(views A & B) and Parts.”
The standpipe drain requires a minimum The siphon break must be a minimum of 28˝
diameter standpipe of 2˝ (5 cm). The mini- (71 cm) from the bottom of the washer. Addi-
mum carry-away capacity can be no less than tional hoses might be needed.
17 gal. (64 L) per minute.
The top of the standpipe must be at least 30˝
(76.2 cm) high and no higher than 96˝ (2.4 m)
from the bottom of the washer.
2-4
ELECTRICAL REQUIREMENTS
GROUNDING INSTRUCTIONS
For a grounded, cord-connected washer:
This washer must be grounded. In the
event of a malfunction or breakdown,
grounding will reduce the risk of electrical
shock by providing a path of least resis-
tance for electric current. This washer is
equipped with a cord having an equip-
Electrical Shock Hazard ment-grounding conductor and a ground-
Plug into a grounded 3 prong outlet. ing plug. The plug must be plugged into an
Do not remove ground prong. appropriate outlet that is properly installed
and grounded in accordance with all local
Do not use an adapter. codes and ordinances.
Do not use an extension cord. WARNING: Improper connection of the
Failure to follow these instructions can equipment-grounding conductor can result
result in death, fire, or electrical shock. in a risk of electric shock. Check with a
qualified electrician or serviceman if you
• A 120 volt, 60 Hz., AC only, 15- or 20- are in doubt as to whether the appliance is
amp, fused electrical supply is required. A properly grounded.
time-delay fuse or circuit breaker is recom- Do not modify the plug provided with the
mended. It is recommended that a sepa- appliance – if it will not fit the outlet, have a
rate circuit serving only this appliance be proper outlet installed by a qualified elec-
provided. trician.
• This washer is equipped with a power sup- For a permanently connected washer:
ply cord having a 3 prong grounding plug.
This washer must be connected to a
• To minimize possible shock hazard, the grounded metal, permanent wiring sys-
cord must be plugged into a mating, tem, or an equipment-grounding conductor
3 prong, grounding-type outlet, grounded must be run with the circuit conductors and
in accordance with local codes and ordi- connected to the equipment-grounding
nances. If a mating outlet is not available, terminal or lead on the appliance.
it is the personal responsibility and obli-
gation of the customer to have the prop-
erly grounded outlet installed by a qualified
electrician.
• If codes permit and a separate ground wire
is used, it is recommended that a qualified
electrician determine that the ground path
is adequate.
• Do not ground to a gas pipe.
• Check with a qualified electrician if you are
not sure the washer is properly grounded.
• Do not have a fuse in the neutral or ground
circuit.
2-5
INSTALLATION INSTRUCTIONS
REMOVE TRANSPORT SYSTEM 4. Close the bolt holes with the 4 transport
bolt hole plugs.
NOTE: If the washer is to be transported at
Excessive Weight Hazard a later date, call your local service center.
To avoid suspension and structural damage,
Use two or more people to move and your machine must be properly set up for re-
install washer. location by a certified technician.
Failure to do so can result in back or
other injury. CONNECT THE INLET HOSES
Insert new flat washers (supplied) into each
IMPORTANT: Position the washer so that the end of the inlet hoses. Firmly seat the wash-
rear of the unit is within approximately 3 ft ers in the couplings.
(90 cm) of the final location.
There are 4 bolts in the rear panel of the
washer that support the suspension system
during transportation. These bolts also retain
the power cord inside the washer until the
bolts are removed.
Connect the inlet hoses to the water faucets
Make sure the washer drum is empty.
1. Attach a hose to the hot water faucet.
Screw on coupling by hand until it is seat-
ed on the washer.
2. Attach a hose to the cold water faucet.
Screw on coupling by hand until it is seat-
ed on the washer.
1. Using a 13 mm wrench, loosen each of 3. Using pliers, tighten the couplings with
the bolts. an additional two-thirds turn.
2. Once the bolt is loose, move it to the cen-
ter of the hole and completely pull out the
bolt, including the plastic spacer covering
the bolt.
NOTE: Do not overtighten or use tape

or sealants on the valve. Damage to the
valves can result.
3. Once all 4 bolts are removed, discard the

bolts and spacers. Then pull the power
cord through the opening of the rear pan-
el and close the hole with the attached
cap.
2-6
Clear the water lines NOTE: Replace inlet hoses after 5 years of
1. Run water through both faucets and in- use to reduce the risk of hose failure. Record
let hoses, into a laundry tub, drainpipe or hose installation or replacement dates on the
bucket, to get rid of particles in the wa- hoses for future reference.
ter lines that might clog the inlet valve Periodically inspect and replace hoses if bulg-
screens. es, kinks, cuts, wear, or leaks are found.
2. Check the temperature of the water to ROUTE THE DRAIN HOSE
make sure that the hot water hose is con-
nected to the hot water faucet and that Proper routing of the drain hose protects your
the cold water hose is connected to the floors from damage due to water leakage.
cold water faucet. Read and follow these instructions.
Remove drain hose from the washer
Gently pull the corrugated drain hose from the
shipping clips.
Connect the inlet hoses to the washer
Laundry tub drain or standpipe drain

Connect the drain hose form to the corrugated
drain hose.
1. Attach the hot water hose to the wash-
er’s hot (H) water inlet valve. Screw on
coupling by hand until it is seated on the
washer.
2. Attach the cold water hose to the washer’s
cold (C) water faucet. Screw on coupling
by hand until it is seated on the washer.
3. Using pliers, tighten the couplings with
an additional two-thirds turn.
NOTE: Do not overtighten. Damage to
the coupling can result.
4. Turn on the water faucets completely and
check for leaks.
2-7
To keep drain water from going back into LEVEL THE WASHER
the washer: One foot has been installed at a different
• Do not straighten the drain hose, and do height on your new washer. The other three
not force excess drain hose into standpipe. feet were preset at the factory. Properly level-
Hose should be secure, but loose enough ing your washer will minimize excessive noise
to provide a gap for air. and vibration.
• Do not lay excess hose on the bottom of 1. Push on the upper front panel to be sure
the laundry tub. that the washer is on the rear feet. Low-
Floor drain er the right front foot until it contacts the
floor. Check the levelness of the washer
You may need additional parts. See Floor
by placing a level on the top edge of the
Drain under “Tools and Parts.”
washer, first side to side, then front to
SECURE THE DRAIN HOSE back.
1. Drape the power cord over the washer
top.
2. Move the washer to its final location.
3. Place the drain hose in the laundry tub or
standpipe. See illustrations A and B.
If the washer is against a wall, move the
washer out slightly before tipping back.
First prop the front with a wood block and
adjust the feet as necessary; then prop
the back and adjust feet as necessary.
Repeat this step until washer is level.
2. Make sure that all four feet are stable and
resting on the floor. Then check that the
4. If the washer faucets and the drain stand- appliance is perfectly level (use a level).
pipe are recessed, put the hooked end of
3. After the washer is level, use a 17 mm
the drain hose in the standpipe. See il- open-end wrench to turn the nuts on the
lustration C. feet tightly against the washer cabinet.
NOTES: IMPORTANT: All four feet must be tight-
• Do not force excess drain hose back into ened. If the nuts are not tight against the
the rear of the washer. washer cabinet, the washer may vibrate.
• To prevent siphoning, do not seal the drain 4. When you are pushing on the edges of
hose into the standpipe. the washing machine top plate, the ma-
chine should not move front to back, side
to side, or diagonally.
5. Slide the washer to its final location.
6. Confirm the levelness of the washer.
2-8
COMPLETE INSTALLATION
1. Check the electrical requirements. Be
sure that you have the correct electrical
supply and the recommended grounding
method. See “Electrical Requirements.”
2. Check to be sure all parts are now in-
stalled. If there is an extra part, go back
through the steps to see which step was Electrical Shock Hazard
skipped. Plug into a grounded 3 prong outlet.
3. Check that you have all of your tools. Do not remove ground prong.
4. Dispose of or recycle all packaging mate- Do not use an adapter.
rials.
Do not use an extension cord.
5. Check that the water faucets are on.
Failure to follow these instructions can
6. Check for leaks around faucets and inlet result in death, fire, or electrical shock.
hoses.
7. Plug into a grounded 3 prong outlet.
8. Read “Washer Use.”
9. To test and to clean your washer, use
1/2 the manufacturer’s recommended
amount for a medium sized load. Pour
the detergent into the detergent dispens-
er. Select NORMAL/CASUAL, and then
select START. Allow the washer to com-
plete one whole cycle.
2-9
— NOTES —
2-10
PRODUCT OPERATION
FEATURES AND BENEFITS
The front-loading high efficiency washer was STAINLESS STEEL DRUM
designed to conserve resources and lower your The stainless steel drum eliminates corrosion
water and energy bills. The washer is designed and enables higher spin speeds for more water
to determine and then provide the amount of extraction, reducing drying time.
water needed for the best performance. The
time of operation may be greater for this new ADAPTIVE VARIABLE
system than for a conventional washer. SPEED MOTOR
ELECTRONIC CONTROLS The motor adapts to the load size and to the
cycle selected to give the optimum cleaning,
Flexible electronic controls are easy to use
rinsing, and spinning conditions. The motor can
whether you are a beginner or an expert.
handle slow speeds needed for delicate items
AUTO WATER LEVEL and is powerful enough to drive an average
Adjusting to the size of the load, this feature clothes load up to a high-speed spin.
allows the washer to use the minimal amount SPIN SPEEDS
of water needed to clean and rinse the clothes. This washer automatically selects the spin
With a low water level, you can obtain the speed based on the cycle selected. For some
same results with smaller amounts of additives. cycles, the default spin speed can be changed
Because only the required amount of water is if desired. This washer offers up to three differ-
used, the washer saves energy, too. You can ent spin speed choices.
obtain the same washing results for small and
large loads size. ADD A GARMENT
LARGER LOAD SIZE This option is available in all wash cycles
except Rinse/Spin and Drain/Spin. When this
Since there is no agitator, you can wash larger, option is available at the beginning of the cycle
bulkier items such as an average size sleeping the Add A Garment status light will illuminate
bag. You are also able to wash more clothes at for the first 7 minutes. This washer allows a
one time, which means fewer loads. You can 7-minute period in which forgotten garments
wash a pillow or a large stuffed teddy bear. may be added to a load.
SUSPENSION SYSTEM DYNAMIC BALANCE
To reduce washer “walk” and “off-balance” A precision balancing system allows the washer
conditions, your new washer combines: to reach high-speed spins. The washer spins
• 2 Springs to isolate vibration faster so that clothes coming out of the washer
• 3 or 4 shock absorbers at the washer base will have less moisture than with traditional top
to minimize movement load machines. In addition, if the Dynamic Bal-
ance system detects off-balance loads during
spinning, it redistributes the clothes so that they
are evenly balanced.
3-1
SMART DISPENSERS added after the enzymes have had a chance
The three compartments in the dispenser to do their cleaning. The fabric softener is
allow loading of all laundry additives before dispensed in the rinse cycle or in the EXTRA
the washer is started. The additives will be RINSE, if selected. The Detergent Advantage
dispensed into the wash at the optimal time System Dispenser tray is easily removed for
for high performance cleaning. The bleach cleaning.
release system is included in the detergent
advantage system. The detergent is added at
the beginning of the cycle, and the bleach is
3-2
WASHER USE
MODEL WFW8300S
MODEL WFW8500S
STARTING THE WASHER WARNING: To reduce the risk of fire, electric

shock, or injury to persons, read the IMPOR-
TANT SAFETY INSTRUCTIONS before operat-
ing this appliance.
The following is a guide to using the washer.
Please refer to specific sections of this manual
for more detailed information.
Do not store laundry products on the top sur-
Fire Hazard face of this washer. Vibration is normal during
Never place items in the washer that operation.
are dampened with gasoline or other
flammable fluids.
No washer can completely remove oil.
Do not dry anything that has ever had
any type of oil on it (including cooking
oils).
Doing so can result in death, explosion,
or fire.
3-3
USING THE PROPER DETERGENT • When unloading garments, occasionally
Use only High Efficiency detergents. The pack- check under the rubber rim at the front
age for this type of detergent will be marked of the tub for small items.
“HE” or “High Efficiency.” This wash system, 2. Close the washer door by pushing it firmly
along with less water, will create too much until the lock clicks. The washer door will
sudsing with a regular non-HE detergent. Us- remain locked during the wash cycle.
ing regular detergent will likely result in washer NOTE: After any wash cycle is completed,
errors, longer cycle times, and reduced rinsing the door must be opened and then closed
performance. It may also result in component before a new cycle can begin. The door
failures and noticeable mold or mildew. HE de- can be opened only if PAUSE/CANCEL
tergents are made to produce the right amount is selected while the ADD A GARMENT
of suds for the best performance. Follow the light is illuminated or if the cycle has been
manufacturer’s instructions to determine the canceled. See “To cancel a cycle” in the
amount of detergent to use. “Changing Cycles and Options Section.”
3. Open the dispenser drawer and add laun-
dry additives to the detergent, bleach,
or fabric softener compartments. Close
drawer slowly to avoid spills. See “Using
the Dispenser.”
First Wash Cycle Without Laundry 4. Turn on the washer by selecting POWER.
Select one of the cycles by turning the cycle
Before washing clothes for the first time, if not
selector. The indicator light for the selected
completed during the final installation step,
cycle will illuminate. When selecting a
choose the Normal/Casual cycle and run it
Wash Cycle, the preset Modifiers and Op-
without clothes. Use only HE High Efficiency
tions, Water Temp, and Spin Speed for the
detergent. Use 1/2 the manufacturer’s recom-
selected cycle will illuminate. The preset
mended amount for a medium-sized load. This
settings provide the recommended fabric
initial cycle serves to ensure the interior is clean
care for the selected cycle. See “Wash
before washing clothes.
Cycles.”
For All Wash Cycles 5. Select the desired OPTIONS. Not all Op-
1. To load washer tions are available with all cycles. See
Open the washer door by pulling on the “Options.”
handle. Sort laundry according to color and 6. If desired, select the END OF CYCLE
type of fabric. Place a load of sorted clothes SIGNAL. The signal is helpful when you
in the washer. Do not overload washer. are washing items that should be removed
Overloading can cause poor cleaning. from the washer as soon as it stops. Press
• The washer can be fully loaded, but END OF CYCLE SIGNAL to select ON or
not tightly packed. Washer door should OFF.
close easily. 7. To begin the wash cycle immediately
• Mix large and small items. Avoid wash- Select and hold START (for approximately
ing a single item. Load evenly. 1 second).
• Wash small items such as infant socks • If you do not select START within 5 min-
in mesh garment bags. It is recommend- utes of choosing a cycle, the washer
ed that more than one garment bag be automatically shuts off.
used and that each garment bag be
filled with equal amounts of material.
3-4
• When the wash cycle is complete, the performance. It may also result in component
CYCLE COMPLETE status light illumi- failures and noticeable mold or mildew. HE de-
nates, the door unlocks, and the wash tergents are made to produce the right amount
load can be removed from the washer. of suds for the best performance. Follow the
The washer powers down automatically manufacturer’s instructions to determine the
5 minutes after the cycle is complete amount of detergent to use.
and the CYCLE COMPLETE light goes
off. To power down the washer manually
after the wash cycle is complete, select
PAUSE/CANCEL once.
8. To begin the wash cycle later
Select DELAY WASH until the desired To fill dispenser compartments
delay time (in hours) is displayed. Select 1. Pull out the dispenser drawer.
START. The countdown to the wash cycle
will show in the display window. 2. Add the desired laundry additives to the
proper compartment.
IMPORTANT: When delaying a cycle, use
only powdered detergents in the main wash 3. Push in the dispenser drawer slowly and
compartment since liquid detergents may completely (to avoid a spill).
seep out of the compartment during Delay,
before the wash cycle begins.
USING THE DISPENSER
The washer has a dispenser drawer with three
separate compartments for your laundry ad-
ditives—one is for detergent, one is for liquid
chlorine bleach, and one is for liquid fabric
softener. Laundry additives are diluted and
dispensed automatically at the proper time
during the wash cycle, making it unnecessary
for you to return to the washer during the cycle
to add them.
It is normal for small amounts of water to re-
main in the dispensers when the wash cycle
is complete.
Do not put laundry additives directly into the
wash tub. Always use the proper dispensers
when adding laundry additives.
Main Wash detergent compartment
Choosing the Right Detergent (Letter B in Dispenser Illustration)
Use only High Efficiency detergents. The pack- Add liquid or powdered HE detergent to this
age for this type of detergent will be marked compartment for your main wash cycle.
“HE” or “High Efficiency.” This wash system,
• Powdered color-safe bleach may be added
along with less water, will create too much to the Main Wash compartment along with
sudsing with a regular non-HE detergent. Us- the powdered detergent.
ing regular detergent will likely result in washer
errors, longer cycle times, and reduced rinsing
3-5
• Liquid detergent: Measure the amount of CHANGING CYCLES AND OPTIONS
liquid detergent with the measurement de- Not all Options are available with all Cycles.
vice which comes with the detergent. Add no
more than the manufacturer’s recommended Cycles and Options can be changed anytime
amount. The liquid detergent flows immedi- before START is selected.
ately into the washer. To stop a cycle and select a new cycle
• Powdered detergent: Measure the amount of 1. Select PAUSE/CANCEL once.
powdered detergent with the measurement
2. Select desired cycle.
device which comes with the detergent. Add
no more than the manufacturer’s recom- 3. Select the desired OPTIONS.
mended amount. 4. Select and hold START (for approximately
NOTE: Overfilling could cause an oversudsing 1 second) to restart the washer at the
condition. beginning of the new cycle.
Chlorine bleach compartment To cancel a cycle
(Letter C in Dispenser Illustration) 1. Select PAUSE/CANCEL twice.
Add NO MORE THAN 2/3 cup (160 mL) liquid 2. The washer powers down, the door un-
chlorine bleach to this compartment. The bleach locks, and clothes can be removed.
will be automatically diluted and dispensed NOTE: If the water level or the temperature is
at the best time during the first rinse after the too high, the washer will drain automatically
wash cycle. This compartment cannot dilute before the door unlocks.
powdered bleach.
To change Options after the cycle has
• Use only liquid chlorine bleach in this dis- started
penser. Do not use this dispenser to add
1. Select PAUSE/CANCEL once.
powdered chlorine or any form of colorsafe
bleach to your load. 2. Select the desired OPTIONS. If the option
• Always measure liquid chlorine bleach. Use is not available, the machine will beep.
a measuring cup with a pour spout; do not 3. Select and hold START (for approximately
guess. Follow the manufacturer’s directions 1 second) to continue the cycle.
for proper use. To drain the washer manually
• Do not fill beyond the “MAX” level.
1. Select PAUSE/CANCEL.
NOTE: Overfilling could cause garment dam-
2. Select DRAIN/SPIN.
age.
3. Select and hold START (for approximately
Fabric softener compartment 1 second) to begin the drain.
(Letter D in Dispenser Illustration)
4. When the spin is complete, the door
Add 1/4 cup (60 mL) liquid fabric softener to unlocks. Items can be removed from the
this compartment. Fabric softener will be auto- washer.
matically dispensed in the final rinse or in the
EXTRA RINSE, if selected. STATUS LIGHTS
• Do not fill beyond the “MAX” level. These lights show which portion of the cycle the
washer is operating. They also indicate when
PAUSING OR RESTARTING you can add an additional item to the wash
1. To pause the washer at any time, select cycle and when the controls are locked.
PAUSE/CANCEL.
2. To continue the cycle, select and hold
START (for approximately 1 second).
3-6
Adding items Estimated Time Remaining
You can add items to the washer after the wash The cycle times vary automatically based on
cycle has started, if the ADD A GARMENT status your water pressure, water temperature, deter-
light is illuminated. All cycles have this feature gent, and clothes load. The cycle time will be
except Rinse/Spin and Drain/Spin. extended if oversudsing occurs or the load is
To add items unbalanced. The SUDs routine removes extra
suds and assures proper rinsing of your gar-
1. Select PAUSE/CANCEL. The washer door
ments. The options you select will also affect
unlocks, and items can be added.
the cycle times that are shown in the Preset
2. To continue the cycle, close the door and Cycle Settings table. The Estimated Time Re-
select and hold START (for approximately maining can change up to 30 minutes under
1 second). extreme conditions.
3. To unlock the door after the Add a Garment Door Locked
period, press PAUSE/CANCEL twice. This
will cancel the Wash Cycle. When the status light illuminates, the door
is locked. The door is locked and unlocked
Cycle Complete automatically, depending on the stage of the
The Cycle Complete light stays on for 5 min- wash cycle.
utes after the cycle is complete. The washer CYCLES
will then power down.
Wash Cycles
Locking controls
Choose Wash Cycles by rotating the Cycle se-
The Control Lock avoids unintended use of lector knob to the desired cycle. The indicator
the washer. You can also use the control lock light for the cycle selected will illuminate. Each
feature to avoid unintended cycle or option cycle is designed for different types of fabric
changes during a cycle. When CONTROL and soil levels.
LOCKED is lit, all buttons are disabled except
for PAUSE/CANCEL and START. You can lock
the controls while the washer is operating.
To lock the controls
Select and hold END OF CYCLE SIGNAL for
3 seconds. The CONTROL LOCKED status
light illuminates.
• Each cycle has a preset cycle time, WASH

TEMP, SPIN SPEED, and may have preset
Options. The preset settings provide the
recommended fabric care for the selected
To unlock the controls cycle.
Select and hold END OF CYCLE SIGNAL for 3 • The preset settings can be changed anytime
seconds until the CONTROL LOCKED Status before START is selected. Not all Options and
light turns off. Modifiers (WASH TEMP, SPIN SPEED) are
available with all Cycles. To change settings
after the cycle has started, select PAUSE/
CANCEL, then select the desired settings.
Select and hold START (for approximately
1 second) to continue the cycle.
3-7
Preset Cycle Settings Whitest Whites
Each cycle has a preset Cycle Time, WASH/ This cycle is especially designed for cleaning
RINSE TEMP, and SPIN SPEED. The preset loads of soiled white fabrics with the addition
settings provide the recommended fabric care of bleach. Hot washing temperatures assure
for the selected cycle. See chart. optimal bleach activity. An additional rinse
provides optimal rinse performance to avoid
chlorine residues on your laundry. This cycle
combines fast-speed tumbling, longer wash
time, and high-speed spin to shorten drying
time. It also includes Extra Rinse as a preset
setting.
Heavy Duty
Use this cycle to wash loads of sturdy, colorfast
fabrics and Heavy soiled garments. This cycle
combines fast-speed tumbling, longer wash
time, and high-speed spin to shorten drying
times.
Normal/Casual
Use this cycle to wash loads of no-iron fabrics
such as sport shirts, blouses, casual business
clothes, permanent press blends, cottons and
linens, and synthetic fabrics. This cycle com-
* The cycle times vary automatically based bines medium-speed tumbling, high-speed
on your water pressure, water temperature, spin, and a load cooling process to reduce
detergent, and clothes load. The cycle time wrinkling.
will be extended if oversudsing occurs or the
load is unbalanced. Quick Wash
Sanitary Use this cycle to wash small loads of 2-3 lightly
soiled garments that are needed in a hurry.
Use this cycle to clean heavily soiled, colorfast This cycle combines fast-speed tumbling, a
fabrics. This cycle combines a super hot water
shortened wash time, and high-speed spin to
temperature and fast speed tumbling to help
shorten drying time. Large wash loads will re-
ensure the removal of heavy soils and stains.
sult in the machine increasing the wash time.
It is recommended that you set your hot water
heater to 120ºF (49ºC) to ensure proper per- Delicate/Hand Wash
formance during this cycle. The Sanitary cycle Use this cycle to wash sheer fabrics, lingerie,
also helps eliminate 99.999% of 3 common in- hand washable, and special-care garments.
fectious bacteria, even when no bleach is used. This cycle combines low-speed tumbling and
High-speed spin helps shorten drying time. low-speed spin for gentle fabric care.
• Use mesh garment bags to wash undergar-
ments such as underwire bras, items with
strings, and small items such as socks.
3-8
Clean Washer NORMAL SOUNDS
Use the Clean Washer cycle once a month to As with any new product, you will hear sounds
keep the inside of your washer fresh and clean. that you are not accustomed to. You may hear
This cycle uses a higher water level in combi- various sounds when the door is locked or
nation with liquid chlorine bleach to thoroughly unlocked, and during the washing, rinsing, or
clean the inside of your washing machine. See spinning process. Between changes in wash
“Cleaning The Washer.” actions, there will be momentary pauses. You
IMPORTANT: Do not place garments or other will hear water spraying and splashing during
items in the washer during the Clean Washer the wash and rinse cycles. These new sounds
cycle. Use this cycle with an empty wash tub. and pauses are part of normal washer opera-
tion. See “Troubleshooting.”
Rinse/Spin
OPTIONS AND MODIFIERS
Use this cycle to get a rinse and spin only. This
cycle combines fast-speed tumbling and high- You can customize your wash by adding op-
speed spin. If desired, you can reduce the spin tions to your cycle selections. You can add or
speed by selecting the speed you want from change an option after starting a cycle anytime
the SPIN SPEED modifier. before the selected option begins. Not all op-
tions are available with all cycles.
Rinse & Spin is useful for:
• Loads that need rinsing only.
• Adding fabric softener to a load using the
fabric softener dispenser.
Drain/Spin
Use this cycle to drain your washer or to drain
and spin your wash load. The spin speed is
preset to HIGH. If desired, you can reduce the
spin speed by selecting the speed you want
from the SPIN SPEED modifier. • See the “Laundry Guide” section for an
overview of possible options for each Wash
NOTE: Loads of synthetics, delicate fabrics, Cycle selection.
handwashables, and woolens should be
drained with no spin or low spin to avoid fabric • If an option is available with a selected cycle,
stress. the light for that option will illuminate when
selected.
Soak
• If an option is unavailable with a selected
Use the Soak cycle to help remove small spots cycle, there will be a short tone and the
of set-in stains on fabrics. This cycle provides
light for that option will not illuminate when
a soak time with warm or cold water, followed
selected.
by drain. Extra water, a short tumbling phase
for equal distribution of the laundry, and a Delay Wash
soaking time without drum movement, to help Use this to begin the wash cycle later.
improve the removal of set-in stains. Drain
• Select DELAY WASH until the desired time
without spin assures gentle treatment, even
(in hours) shows in the Estimated Time Re-
for delicate items.
maining display.
• Select START. The countdown to the wash
cycle will show in the display window.
3-9
Extra Rinse Temperature Guide
An extra rinse can be used to aid in the removal
of detergent or bleach residue from garments.
This option provides an additional rinse with the
same water temperature as in the normal rinse.
It is a preset setting for the Whitest Whites
cycle. You may select or deselect by pressing
EXTRA RINSE.
Prewash
Use this option for loads of heavily soiled gar-
ments that need pretreatment.
• Add detergent to the Main Wash Compart-
ment of the dispenser drawer. In wash water temperatures colder than 60°F
• Use powdered detergent to keep laundry (15.6°C), detergents do not dissolve well. Soils
additives from predispensing into the wash may be difficult to remove.
system. Auto Temp Control
This option adds tumbling time prior to the ATC (Auto Temp Control) electronically senses
selected main cycle. The washer continues and maintains a uniform water temperature.
automatically from prewash into the main wash ATC regulates incoming hot and cold water.
cycle. The ATC is automatically turned ON when a
Wash Temp cycle is selected. See Preset Cycle Settings
Each cycle has a preset water temperature table in “Cycles.”
setting. To change the water temperature, se- • ATC works for the wash temperature with
lect the WASH TEMP button until the desired Warm and Cold settings.
setting is illuminated. • The Cold rinse temperatures depend on the
Select a water temperature based on the type cold water at the faucet.
of load you are washing. Use the warmest Spin Speed
wash water safe for fabrics. Follow garment
Each cycle has a preset SPIN SPEED. To
label instructions.
change the spin speed, select the SPIN
The water temperature for all rinse cycles is SPEED button until the desired setting is il-
cold. Cold rinses save energy. luminated.
End of Cycle Signal
This signal is helpful when you are removing
items from the washer as soon as it stops.
Select ON or OFF.
3-10
LAUNDRY GUIDE
Refer to the chart below for suggested load types and their corresponding cycles. Listed to the
right are the options available to each of these washer cycles.
3-11
WASHER CARE
CLEANING THE WASHER NOTES:
Cleaning the Door Seal/Bellow • Read these instructions completely before
1. Open the washer door and remove any beginning the cleaning process.
clothing or items from the washer. • If necessary, the cleaning cycle may be in-
2. Inspect the gray colored seal/bellow be- terrupted by pressing the PAUSE/CANCEL
tween the door opening and the basket for button. This will stop the cycle. A RINSE/SPIN
stained areas. Pull back the seal/ bellow cycle must then be run to thoroughly rinse
to inspect all areas under the seal/bellow the remaining bleach from the unit. Failure
and to check for foreign objects. to do so will cause damage to the unit and
clothing added to the next cycle.
Begin procedure
1. Open the washer door and remove any
clothing or items from the washer.
2. Be sure the door is closed.
3. Open the dispenser drawer and immedi-
ately add 2/3 cup (160 mL) of liquid chlorine
bleach to the bleach compartment.
NOTE: Do not add any detergent to this
cycle. Use of more than 2/3 cup (160 mL)
of bleach will cause product damage over
time.
3. If stained areas are found, wipe down
4. Be sure the dispenser drawer is closed.
these areas of the seal/bellow, using the
procedure that follows. 5. Select the CLEAN WASHER cycle.
a) Mix a dilute solution, using 3/4 cup (177 mL) 6. Press START.
of liquid chlorine bleach, and 1 gal. (3.8 L) NOTE: The basket will rotate, then the
of warm tap water. door will unlock, lock again, and then the
b) Wipe the seal/bellow area with the di- cycle will continue.
lute solution, using a damp cloth. • The machine will not fill, but the basket
c) Let stand 5 minutes. will rotate while the washer runs a short
d) Wipe down area thoroughly with a dry sensing cycle. This will take approxi-
cloth and let the washer interior air dry mately 3 minutes.
with door open. 7. The cycle will determine if clothing or other
IMPORTANT: items are in the washer.
• Wear rubber gloves when cleaning for pro- a) If no items are detected in the washer,
longed periods. it will proceed to Step 8.
• Refer to the bleach manufacturer’s instruc- b) If any items are detected in the washer,
tions for proper use. all the Cycle lights will flash and the
WASH and CONTROLS LOCKED
Washer Maintenance Procedure lights will remain lit. The door will un-
This washer has a special cycle that uses lock.
higher water volumes in combination with liquid Press PAUSE/CANCEL to cancel the
chlorine bleach to thoroughly clean the inside failure code. Then repeat steps 1, 2 and
of the washer. 6 to start the cycle again.
3-12
8. Once the cycle has begun, allow the cycle WATER INLET HOSES
to complete. Replace inlet hoses after five years of use to
9. After the cycle is complete, leave the door reduce the risk of hose failure. Periodically in-
open, slightly, to allow for better ventilation spect and replace inlet hoses if bulges, kinks,
and drying of washer interior. cuts, wear or leaks are found.
Always do the following to maintain washer When replacing your inlet hoses, record the
freshness date of replacement.
• Use only HE High Efficiency detergent. VACATION, STORAGE, &
• Leave the door slightly open after each cycle MOVING CARE
to allow for better ventilation and drying of
Install and store your washer where it will not
washer interior.
freeze. Because some water may stay in the
• Repeat the cleaning procedure monthly, hoses, freezing can damage your washer. If
using 2/3 cup (160 mL) of liquid chlorine storing or moving your washer during freezing
bleach. weather, winterize it.
• If the procedure does not sufficiently improve Non-use or vacation care:
the machine freshness, please evaluate your
installation and usage conditions for other Operate your washer only when you are at
causes. home. If you will be on vacation or not using
your washer for an extended period of time,
Cleaning the exterior you should:
Use a soft damp cloth or sponge to wipe up • Unplug washer or disconnect power.
any spills. Occasionally wipe the outside of your
washer to keep it looking new. Use mild soap • Turn off the water supply to the washer. This
and water. Do not use abrasive products. helps avoid accidental flooding (due to a water
pressure surge) while you are away.
Cleaning the dispenser drawer
• Slightly open door to provide ventilation.
The dispenser drawer is removable for easy
cleaning. To winterize washer:
1. Unlock the dispenser drawer by pressing 1. Put 1 qt (1 L) of R.V.-type antifreeze in the
the Release Lever. See “Using the Dis- drum.
penser.” Remove the drawer. 2. Run washer on a Drain/Spin cycle.
2. Remove the inserts (the siphon from the 3. Unplug washer or disconnect power.
softener and bleach compartments). 4. Shut off both water faucets.
3. Wash the parts under running water. 5. Disconnect water inlet hoses from faucets
NOTE: Do not wash components in the and drain.
dishwasher.
To use washer again:
4. Replace the inserts and return the dis-
1. Flush water pipes.
penser to the drawer.
2. Reconnect water inlet hoses to faucets.
3. Turn on both water faucets.
3-13
To transport the washer:
1. If washer will be moved during freezing
weather, put in 1 qt (1 L) of R.V.-type
antifreeze in the drum. Run washer on a
Drain/Spin cycle.
2. Unplug the power cord.
3. Disconnect the drain hose from the drain
Electrical Shock Hazard system and attach to rear panel clips.
Plug into a grounded 3 prong outlet. 4. Shut off both water faucets.
Do not remove ground prong. 5. Disconnect the water inlet hoses from fau-
Do not use an adapter. cets, then drain the hoses and clip them
Do not use an extension cord. to the rear panel of the washer.
Failure to follow these instructions can 6. IMPORTANT: Call service. Do not reuse
result in death, fire, or electrical shock. transport bolts. Unit must be transported
in the upright position. To avoid suspen-
4. Plug in washer or reconnect power. sion and structural damage, your machine
must be properly set up for relocation by
5. Run the washer through the Normal/Ca- a certified technician.
sual cycle. Use only HE High Efficiency
detergent. Use 1/2 the manufacturer’s Reinstalling the washer
recommended amount for a medium sized 1. Follow the “Installation Instructions” to
load. locate, level and connect the washer.
2. Run the washer through the Normal/
Casual cycle to clean the washer and
remove the antifreeze, if used. Use only
HE High Efficiency detergent. Use 1/2 the
manufacturer’s recommended amount for
a medium sized load.
3-14
TROUBLESHOOTING
WASHER & COMPONENTS • Any other Status light combination (Electri-
cal Problem)
ERROR CODES Select PAUSE/CANCEL twice to cancel the cycle.
Select DRAIN/SPIN if there is excessive water
When all cycle indicator lights are blinking, see in the washer.
which status light is also illuminated and then check Re-select cycle and press START.
the list below for potential problem and trouble-
shooting checks. An error code may be shown in NOISY, VIBRATING, OFF-BALANCE
the Estimated Time Remaining display (on some
models). • Is the washer level?
The washer must be level. The four feet should
• “Spin” and “Wash” (HT “Rinse” and “Cycle be properly installed, and the nuts should be
Complete”) illuminated or “F20” on display tightened against the washer cabinet.
(Water Inlet Problem—no water or insufficient
All four feet of the washer must be in firm contact
water supply)
with the floor. If the washer is on a pedestal, the
Select PAUSE/CANCEL twice to cancel the cycle
washer must be secured to the pedestal and all
Unplug washer or disconnect power.
four pedestal feet must be in firm contact with
Check the following: the floor.
Are water faucets completely turned on? • Washer making a different noise?
Are screens at inlet hose connection to washer As with any new product, you will hear sounds
clogged? Are water inlet hoses kinked? that you are not accustomed to. You may hear
Are water inlet hoses frozen? various sounds when the door is locked or un-
locked, and during the washing, rinsing, or spin-
ning process. Between changes in wash actions,
there will be momentary pauses. You will hear
water spraying and splashing during the wash
and rinse cycles. These new sounds and pauses
are part of normal washer operation.
• Is washer installed on a sturdy and solid
floor?
Electrical Shock Hazard Refer to the “Installation Instructions” for floor-
Plug into a grounded 3 prong outlet. ing requirements. Noise and vibration may be
reduced by placing a piece of 3/4˝ (19.1 mm)
Do not remove ground prong. plywood underneath your washer.
Do not use an adapter.
The plywood may extend underneath both washer
Do not use an extension cord. and dryer to keep them at equal heights.
Failure to follow these instructions can • Is the washer gurgling or humming?
result in death, fire, or electrical shock. As water is drained from the washer, you may
hear air being pulled through the pump. This hap-
Plug in washer or reconnect power. Re-select pens during the end of draining. It is normal.
cycle and press START.
• Are you washing items with metal snaps,
• “Spin,” “Wash” (HT “Rinse,”“Cycle Com- buckles or zippers?
plete”) and “Add a Garment” illuminated or You may hear metal items touching the washer
“F21” on display (Drain Problem) drum. This is normal.
Select PAUSE/CANCEL twice to cancel the cycle.
Unplug washer or disconnect power. • Were the 4 shipping bolts in the back of the
machine removed?
Check the following: See “Remove Transport System.”
Is the drain hose kinked, frozen, clogged, or more
than 96˝ (2.4 m) above the floor?
3-15
LEAKING • Is the fabric softener dispenser clogged?
Clean the fabric softener dispenser. See “Washer
• Was the door opened during “Add a gar- Care” for details.
ment”?
Water can drip off the inside of the door, when • Are the laundry additives in the correct dis-
the door is opened after the start of a cycle. penser compartment?
Add the correct amounts of detergent, fabric
• Is HE detergent being used? softener or liquid chlorine bleach to the correct
The non-High Efficiency detergents can cause compartments. Add powdered or liquid color-safe
oversudsing that can leak from the rear of the bleach to the Main Wash compartment.
washer.
• Is there water in the dispenser at the end of
• Are the fill hoses tight? the cycle?
• Are the fill hose gaskets properly seated? A small amount of water will remain in the dis-
Check both ends of each hose. See “Connect penser compartment. This is normal.
the Inlet Hoses.”
WASHER ODOR
• Is the drain hose properly installed?
The drain hose should be secured to the drainpipe • Have you run the Clean Washer Cycle
or laundry tub. See “Secure the Drain Hose.” lately?
• Is the sink or drain clogged? To freshen your washer and to avoid odors, see
Sink and drainpipe must be able to carry away “Cleaning The Washer.”
17 gal. (64 L) of water per minute. If clogged • Are you using HE detergent?
or slow, water can back up out of drainpipe or Use of non-HE detergent can cause a film residue
sink. Check household plumbing (laundry tubs, which can result in odor.
faucets, drainpipe, water pipes) for leaks. • Did you leave the door open after use?
DISPENSER OPERATION This washer has a tight seal to avoid water leaks.
To avoid odors leave the door open to allow the
• Did you follow the manufacturer’s directions washer to dry between uses.
when adding detergent and fabric softener to
the dispensers? DOOR WON’T UNLOCK
Measure detergent and fabric softener. Slowly • Did all of the water drain out of the washer
pour into the dispensers. Wipe up all spills. Dilute during the spin?
fabric softener in the fabric softener dispenser. Select DRAIN/SPIN to remove any water remain-
• Did you put powdered or liquid color-safe ing in the washer. The washer door will unlock
bleach into the liquid chlorine bleach dis- at the end of the drain.
penser (on some models)? • Is the door locked and is the “Add a garment”
Add powdered or liquid color-safe bleach directly light on?
to the washer basket. Do not use the chlorine Press PAUSE/CANCEL once. The door will un-
bleach dispenser for color-safe bleach. lock.
3-16
WASHER OPERATION • Are the shipping bolts removed?
All four shipping bolts must be removed for proper
WASHER WON’T RUN, FILL, RINSE, OR operation of the washer.
TUMBLE; WASHER STOPS
• Has a cycle been selected, but START has not
been selected and held for 1 second?
Press and hold START, for 1 second.
• Was the door open after completion of last
cycle?
The door must be opened and closed again to
start a new cycle.
WASHER CONTINUES TO FILL OR DRAIN,
Electrical Shock Hazard DRAIN CYCLE SEEMS STUCK
Plug into a grounded 3 prong outlet. • Is the top of drain hose lower than 30˝ (76 cm)
Do not remove ground prong. on washer?
The top of the drain hose must be at least 30˝
Do not use an adapter.
(76 cm) above the floor. See “Drain System.”
• Does the drain hose fit too tightly in the stand-
Failure to follow these instructions can pipe, or is it taped to the standpipe?
result in death, fire, or electrical shock.
The drain hose should be loose yet fit securely. Do
not seal the drain hose with tape. The hose needs
• Is the power cord plugged into a grounded
an air gap. See “Secure the Drain Hose.”
3 prong outlet?
Plug power cord into a grounded 3 prong outlet. WASHER WON’T DRAIN OR SPIN, WATER
• Are you using an extension cord? REMAINS IN WASHER
• Is the drain hose clogged, or the end of the
• Has a household fuse blown, or has a circuit drain hose more than 96˝ (2.4 m) above the
breaker tripped? floor?
Replace the fuse, or reset the circuit breaker.
• Is the voltage low?
• Are both the hot and cold water faucets Check electrical source or call electrician.
turned on?
• Excessive suds?
Turn on the water.
When excessive suds are detected, a special
• Is the water inlet hose kinked? suds routine automatically starts. Cycle will
Straighten the hoses. complete once extra suds are removed. This will
• Are the water inlet valve screens clogged? occur more frequently when a non-HE detergent
Turn off the water and remove inlet hoses from is used.
the washer. Remove any accumulated film or • Is the load balanced?
particles. Reinstall hoses, turn on water and A single or bulky item may cause imbalance. Add
check for leaks. more items or redistribute the load.
• Is the washer in a normal pause in the
NOT ENOUGH WATER / NOT ENOUGH SUDS
cycle?
The washer pauses for about 2 minutes during • Low water?
certain cycles. Allow the cycle to continue. Some This washer uses very little water to provide good
cycles feature periods of tumbling and soak. cleaning results. You will see little or no water
• Is the washer overloaded? splashing in this washer. This is normal.
Wash smaller loads. • Are you using HE detergent?
• Is the washer door firmly shut? HE detergent is a low sudsing detergent. This
The door must be closed during operation. is normal and will not affect cleaning perfor-
mance.
3-17
WASH / RINSE TEMPERATURE
CLOTHES CARE
LOAD TOO WET
• Are the hot and cold water inlet hoses re-
versed? • Did you use the right cycle for the load being
See “Connect the Inlet Hoses.” washed?
• Are you washing many loads? Select a cycle with a higher spin speed.
As your frequency of loads washed increases, • Did you wash a single item or bulky items or
the water temperature may decrease for hot and have you overloaded the washer?
warm temperatures. This is normal. A single item, bulky items, or overloading may
cause imbalance. Add items or try to evenly dis-
CYCLE TIME CHANGES/CYCLE TOO LONG
tribute your wet laundry in the drum, and start a
• Estimated cycle time? Drain/Spin cycle. If the laundry is still wet, take half
The cycle times vary automatically based on of the load out of the washer and try again.
your water pressure, water temperature, deter- • Did you use HE detergent?
gent, and clothes load. The cycle time will be Suds during rinse and spin cycles can reduce
extended if oversudsing occurs or the load is spin speed. Use HE detergent.
unbalanced. The SUDs routine removes extra
suds and assures proper rinsing of your gar- RESIDUE, LINT, STAINS ON LOAD;
ments. The options you select will also affect the GRAY WHITES, DINGY COLORS
cycle times that are shown in the Preset Cycle
• Did you add detergent to the dispenser?
Settings table.
For best results, add detergent to the detergent
• Excessive suds? compartment. Do not add detergent to the washer
When excessive suds are detected, a special drum.
suds routine automatically starts. This routine
• Did you sort properly?
will add time to the original cycle.
Sort lint givers (towels, chenille) from lint takers
• Did the load cause imbalance? (corduroy, synthetics). Dye transfer can occur
When too much imbalance occurs, an imbalance when mixing whites and colors in a load. Sort
routine will start to redistribute the load. During dark clothes from whites and lights.
the imbalance routine the time displayed may
• Did you overload the washer?
pause until this activity is complete, then resume
Do not overload the washer. The washer can be
with the remainder of the cycle.
fully loaded, but not tightly packed. The wash
• Are you washing a single item or bulky load must be balanced. Lint can be trapped in
load? the load if overloaded.
Spin time is added if an unbalanced load is de-
• Check the following:
tected. The washer will attempt to redistribute
Was paper or tissue left in pockets?
the load with additional tumbling.
• Did you use enough HE detergent?
• Did you wash a large load on the Quick Wash
Follow manufacturer’s recommendations for the
cycle?
type of load you are washing. For best perfor-
The Quick Wash cycle is designed for smaller
mance, use only High Efficiency detergent. Use
load sizes (2-3 items) of lightly soiled garments.
enough HE detergent to remove soil and hold it
If larger loads are washed in this cycle, wash
in suspension.
time will be increased.
• Do you have hard water?
• Did you wash a large load in a gentle or Deli-
Use more detergent for washing heavy soils in
cate cycle?
cold or hard water.
When using the Quick Wash or Delicate cycles,
you should use small loads. This ensures a gentle • Is the water colder than 60°F (15.6°C)?
wash for your garments without increasing cycle Wash water colder than 60°F (15.6°C) may not
times. completely dissolve the detergent. Use hot or
warm washes if safe for the fabric load. Make
sure your hot water system is adequate to provide
a hot water wash.
3-18
• Are you using a low speed wash cycle?
LOAD IS WRINKLED, TWISTED, TANGLED
Powdered detergents may not dissolve well in
a slow-speed cycle. For best results, use liquid • Did you unload the washer promptly?
detergent for slow-speed cycles such as Deli- Unload the washer as soon as it stops.
cate.
• Did you use the right cycle for the load being
• Did you unload the washer promptly? washed?
To avoid dye transfer, unload the washer as soon Use the Delicate cycle or another cycle with a
as it stops. low spin speed to reduce wrinkling.
• Did you use a fabric softener dispensing • Did you overload the washer?
ball? The wash load must be balanced and not over-
Dispensing balls will not operate correctly with loaded. Loads should tumble freely during wash-
this washer. Add liquid fabric softener to the fabric ing.
softener compartment.
• Was the wash water warm enough to relax
• Did you use powdered detergent in a low- wrinkles?
speed cycle? If safe for load, use warm or hot wash water.
Consider using liquid detergent.
• Are the hot and cold water hoses re-
• Did you use Quick Wash on a large load? versed?
For best results, use Quick Wash for small, lightly Check that the hot and cold water hoses are con-
soiled loads. nected to the right faucets. A hot rinse followed
by spin will cause wrinkling. See “Connect the
Inlet Hoses.”
3-19
— NOTES —
3-20
COMPONENT ACCESS
This section instructs you on how to service each component inside the Duet Sport™ Front-Load-
ing Automatic Washer. The components and their locations are shown below.
COMPONENT LOCATIONS
Water Inlet Valve
Line Filter
Pressure
Switch
Detergent
Dispenser Motor
& Assembly Central
Control Unit
Temperature Sensor
(On Rear Of Tub)
Heater (On
Rear Of Tub)
Basket
Tub Assembly
Rear Interlock
Switch
Drive Motor ECO Valve
Motor
Control Unit
Front Interlock
Switch
Drain Pump
Not Shown: Console,
Touchpad/LED Assembly, &
Door Switch Assembly
4-1
REMOVING THE CONSOLE AND
THE TOUCHPAD/LED ASSEMBLY
5. To remove the console:
a) Pull out and disconnect cable connec-
tor UI8 from the central control unit.
b) Remove the cable wires from the two
central control unit clips.
UI8
Electrical Shock Hazard
Disconnect power before servicing.
Central Control Unit
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock.
1. Unplug washer or disconnect power.

2. Turn off the water supply to the washer. Clips
3. Remove the three T-20 hex-head Torx
screws from the top cover of the washer.
c) Pull the detergent dispenser drawer
4. Pull back on the cover and release the out as far as it will go, then press down
tabs in the console from the slots in the on the release tab, and remove the
cover, then lift the cover off the unit. drawer from the unit.
Dispenser Drawer
Release Tab
Console
Tabs
Top Cover Screws
4-2
d) Remove the two screws at the recessed 6. To remove the touchpad/LED assem-
hole and bottom of the console. bly:
a) Pull the selector knob off the switch
shaft.
b) Press the seven console locking tabs,
and unsnap the touchpad/LED as-
sembly, then lift the assembly from the
console and remove it.
Pull Off
Selector Knob
Console Screws
e) Lift the top edge of the console and

unhook it from the holder clips.
Lift Top Edge

Of Console
Release 7 Console Locking Tabs
f) Press the locking tab on the right rear

side of the console inward, and re-
move the console.
Touchpad/LED Assembly
Console
Locking Tab
4-3
REMOVING THE CENTRAL CONTROL UNIT
Central Control Unit Connectors (12)

operating.
electrical shock.
Wire Clamps
1. Unplug washer or disconnect power. 6. Pry up on the locking tab, and push the
2. Turn off the water supply to the washer. central control unit (CCU) toward the
rear of the washer as far as it will go, and
3. Remove the top cover from the washer
remove the CCU tabs from the keyhole
(see page 4-2 for the procedure).
slots in the chassis.
CCU Locking Tab

Push
Central Control Unit

4. Pull the wire connectors off the edges of
the central control unit circuit board (see
the top right photo). When you pull an
edge connector off the board, first pry the
locking tab away from the connector with
a small screwdriver blade to release it.
5. Slide the hooked ends of the two wire
clamps off the locking tabs, and remove
the wires from the clamps. Keyhole Slots
CCU Tabs
4-4
REASSEMBLY NOTE: The photo shows the Make sure that you seat the connectors firmly
connector callouts for the central control unit. onto the circuit board, and that they lock se-
curely into place.
CENTRAL CONTROL UNIT
Board Edge Connectors
Connector Locking Tabs
4-5
REMOVING THE WATER INLET VALVE
Lift Locking Tab
Pull Connector
Electrical Shock Hazard Out
operating.
Cold Water (Stripe)
electrical shock.

Solenoid
2. Turn off the water supply to the washer. Terminal Holder
3. Remove the water hoses from the hot
and cold water inlet valve.
4. Remove the top cover (see page 4-2 for
Water Inlet Valve
the procedure).
Water Inlet Valve Inlet Hose
& Clamp
7. At the rear of the washer, remove the

screw from the water inlet valve. Slide
the valve to the right, and push it into the
washer off the rear panel.
5. Lift the locking tabs with a small-blade
screwdriver (see the top right photo), and
pull the wire connectors out of the hot Water Inlet Valve Screw
and cold water inlet valve solenoid termi-
nal holders. NOTE: The cold water wire
connector has a black stripe on it.
6. Loosen the clamp, and pull the water in-
let hose off the water inlet valve.
4-6
REMOVING THE PRESSURE SWITCH
4. Press and release the two wire connec-
tor locking arms and pull the connector
off the pressure switch.
5. Pull the pressure hose off the pressure
switch fitting.

Wire Connector
operating.
Pressure Switch
electrical shock.

2. Turn off the water supply to the washer.
3. Remove the top cover from the washer Pressure Hose
Pressure Switch 6. Turn the pressure switch 90° in a clock-
wise (CW) direction, and align the key
on the switch with the slot in the chassis,
then remove the switch from the washer.
4-7
REMOVING THE LINE FILTER & POWER SUPPLY CORD
c) Disconnect the three wire connectors
from the line filter. NOTE: Press and re-
lease the locking arm on the 2-wire con-
nector to disconnect it from the filter.
Line Filter Wire

Connectors
operating.
electrical shock.

5. To remove the power supply cord:
Line Filter
a) Remove the screw from the green
ground wire.
b) Pull the connectors with the white and
black wires from the line filter termi-
nals.
Ground Screw
4. To remove the line filter:
a) Remove the T-20 Torx/hex-head screw
from the line filter.
b) Position the line filter so that the four
tabs are aligned with the chassis slots
and remove the filter from the washer.
4 Tabs White Wire Black Wire

Screw
Line Filter
4-8
c) Pull the washer away from the wall far
enough to access the power supply Power Supply
cord on the rear panel. Cord Strain Relief
d) Use a pair of pliers and turn the strain
relief on the power supply cord 90° in
either direction. Align the strain relief
key with the slot in the rear panel, and
remove the cord from the washer.
4-9
REMOVING THE DETERGENT DISPENSER ASSEMBLY
7. Remove the left hex-head screw from the
support bracket.
8. Loosen the clamp and remove the water
supply tube from the detergent dispenser.
Left Support
Bracket Screw

Disconnect power before servicing. Water
Replace all parts and panels before Supply Tube
operating.
electrical shock.

(see page 4-2 for the procedure). 9. Lift the locking tabs and remove the two
wire connectors from the detergent dis-
penser motor terminals. When you re-
connect the wire connectors, note that
the top connector has a blue stripe on it.
Detergent Dispenser
4. Remove the console from the washer
(see step 5 on page 4-2 for the proce- Blue Stripe
dure).
5. Remove the detergent dispenser screws
from the front and top of the washer.
6. Loosen the clamp and remove the tub-to-
dispenser vent tube from the dispenser.
Detergent Dispenser
Motor Wire Connectors
Detergent
Dispenser
Vent Tube
Dispenser Screws
4-10
10. Remove the three hex-head screws from 13. Pull the bellows off the lip of the front
the lower front access panel, then lower panel, and push the bellows inside the
the panel, and remove it. front panel.
14. Remove the two T-20 Torx screws from
the door switch assembly.
Lower Front
Access Panel
Screws
Door Switch
11. Open the washer door. Assembly Screws
Bellows
Pull Bellows
Off Lip Of
Panel
15. Close the washer door.

Door Switch 16. Remove the four hex-head screws from
Assembly
Retaining Wire the top and bottom of the front panel and
remove the panel from the unit.
Top Screws
12. Using a small screwdriver or a pair of

long-nosed pliers, pull the tension spring
on the retaining wire out from around
the front of the bellows, and remove the
wire.
Retaining Wire
Tension Spring
Front Panel
Bottom Screws
Continued on the next page.

4-11
17. Loosen the clamp from the main water 18. Pull back and unhook the tab on the left
feed tube and remove the tube from the side of the detergent dispenser from the
detergent dispenser. cabinet side panel slot, then lift the dis-
REASSEMBLY NOTE: When you reconnect penser out of the washer.
the water feed tube, align the arrow on the tube
with the line on the detergent dispenser. Side Panel Slot
Tube To Dispenser
Detergent Dispenser Tab
Line
Arrow
Water Feed Tube
Tube To Tub Detergent Dispenser
4-12
REMOVING THE DETERGENT DISPENSER MOTOR
4. Lift the locking tabs and remove the two
wire connectors from the detergent dis-
penser motor terminals. NOTE: When
you reconnect the wire connectors, make
sure to position the connector with the
blue stripe on top.
5. Pry up on the cam actuator and unsnap it
from the motor shaft.
6. Remove the mounting screw from the
detergent dispenser motor and remove
Replace all parts and panels before the motor.
operating.
Failure to do so can result in death or Mounting Screw Motor Shaft
electrical shock.
1. Unplug washer or disconnect power. Cam Actuator

3. Remove the top cover from the washer Blue Stripe
Dispenser Motor
Wire Connectors
Detergent Dispenser Motor
4-13
REMOVING THE DOOR SWITCH ASSEMBLY
AND THE BELLOWS
6. Using a small screwdriver or a pair of
long-nosed pliers, pull the tension spring
on the retaining wire out from around
the front of the bellows, and remove the
wire.

Retaining Wire
Disconnect power before servicing. Tension Spring
operating.
electrical shock.
7. To remove the door switch assembly:
a) Pull the bellows off the lip of the front
2. Turn off the water supply to the washer. panel beside the door switch assem-
3. Remove the top cover and the console bly just enough to access the switch
(see page 4-2 for the procedures). assembly.
4. Remove the lower front access panel b) Remove the two T-20 Torx screws
(see step 10 on page 4-11 for the proce- from the door switch assembly.
dure).
5. Open the washer door.
Bellows Door Switch

Assembly Screws
Pull Bellows
Door Switch Off Lip Of
Assembly Panel
Retaining Wire
4-14
c) Pull the door switch assembly out and
turn it over so that you can access the
connectors.
d) Unlock the tabs and disconnect the
three wire connectors from the door
switch terminals, then remove the as- Bellows Retaining
sembly. Clamp Screw
3 Door Switch
Assembly Connectors
d) Remove the bellows retaining clamp

from around the bellows.
Remove Bellows
Retaining Clamp
8. To remove the bellows:
a) Remove the two T-20 Torx screws
from the door switch assembly (see
the photo in step 7b).
b) Remove the front panel from the
washer (see steps 15 and 16 on page
4-11 for the procedure).
c) Turn the bellows retaining clamp screw
counterclockwise until the clamp is
loose enough to remove it from around
the bellows (see the top right photo).
NOTE: It may be necessary to com-
pletely remove the screw from one
end of the clamp.
4-15
e) Pull the bellows off the front of the REASSEMBLY NOTE: When you reinstall the
tub. bellows, be sure to position the “weep holes”
at the bottom, as shown below.
Remove Bellows
Bellows Weep Holes
4-16
REMOVING THE DRAIN PUMP
5. Loosen the clamp and remove the pump-
to-tub hose from the drain pump.
6. Loosen the clamp and remove the pump-
to-drain hose from the drain pump.
REASSEMBLY NOTE: When you reconnect
the hoses, align their tab(s) with the marks on
the drain pump.
Pump-To-Tub Hose Pump-To-
Disconnect power before servicing. Drain Hose
Replace all parts and panels before Tabs
operating. Tab
Arrow
electrical shock.

3. Remove the lower front access panel (see
step 10 on page 4-11 for the procedure).
7. Using a flat-blade screwdriver, lift the

rubber pad, and slide the pump to the left
and unhook the bottom tab, then lift the
pump out of the chassis floor slots.
Drain Pump
4. Using a shallow pan to catch the water,
unscrew the filter from the drain pump,
and drain the water from the pump. Lift Rubber Pad
Tab
Drain Pump Filter
4-17
8. Lift the wire cover on the drain pump, and
disconnect the wire connector from the Cover
terminals.
Wire Clip
9. Remove the wires from the clip, and re-
move the drain pump from the washer.
REASSEMBLY NOTE: When you reinstall the
drain pump, make sure that you completely
Wire Connector
reseat the rubber pad in its chassis floor slot.
4-18
REMOVING THE ECO VALVE
5. Pull the pressure hose off the air trap that
is connected to the pump-to-tub/ECO
valve hose.
6. Loosen the clamps at both ends of the
pump-to-tub hose, and pull the hose/
ECO valve off the tub and drain pump.

operating.
electrical shock.

2. Turn off the water supply to the washer. Pressure Hose
3. Remove the lower front access panel (see
step 10 on page 4-11 for the procedure). Tub Clamp
Air
Trap
Pump Clamp
Drain Pump Pump-To-Tub Hose

and drain the water from the pump.
ECO Valve
Drain Pump Filter
4-19
REMOVING THE MOTOR CONTROL UNIT
6. Pull the bottom of the rear panel out, and
slide it down so the top edge is out from
behind the lip of the upper panel, and re-
move the rear panel.

operating.
electrical shock. Motor Control Unit
1. Unplug washer or disconnect power. 7. Pull the hose out of the holders on top of
2. Turn off the water supply to the washer. the motor control unit.
3. Pull the washer away from the wall. 8. Remove the wire ties from the cover.
4. Remove the four plastic shipping bolt 9. Use a flat-blade screwdriver, and pry the
hole covers. To remove a cover, lift the locking tab up on the bottom of the motor
rounded end to unhook the locking tab control unit to release it, then slide the
from the slot in the chassis, and slide the unit forward to release the four tabs from
cover off the rear panel. the keyhole slots, and lift the motor con-
5. Remove the hex-head screws (arrows) trol unit from the washer.
from the rear panel.
Pull Hose Out
Of Holder
Tab
Lift Rounded End

& Slide Cover Off
Pull Wire Ties

Out Of Cover
4 Shipping Bolt
Hole Covers
Pry Up Tab
Rear Panel To Release
4-20
10. Disconnect the four wire connectors from
the motor control unit and remove the
unit.
Motor Control Unit

Wire Connectors
4-21
REMOVING THE TEMPERATURE SENSOR & HEATER
b) Loosen the 10 mm nut and pull the
temperature sensor out of the heater.
10 mm Nut
Electrical Shock Hazard Pull Temperature

Sensor Out Of
Disconnect power before servicing. Heater
operating.
6. To remove the heater:
electrical shock.
a) Remove the temperature sensor from
the heater (see step 5).
b) Loosen (do not remove) the 10 mm
2. Turn off the water supply to the washer. nut on the heater.
3. Pull the washer away from the wall. c) Disconnect the two wires and the ground
4. Remove the rear panel from the washer connector wire from the heater.
Temperature Sensor & Heater
Ground Wire
Temperature Sensor & Heater
Heater
Wires
10 mm Nut
5. To remove the temperature sensor:
d) Pull the heater out of the tub opening.
a) Disconnect the wire connector from
the temperature sensor.
Heater
Temperature Sensor
Wire Connector
4-22
REMOVING THE DRIVE BELT AND MOTOR

operating.
electrical shock. Basket Drive Pulley

2. Turn off the water supply to the washer. 6. To remove the motor:
3. Pull the washer away from the wall. a) Remove the wire standoff from the mo-
4. Remove the rear panel from the washer tor by squeezing the tabs and pushing
(see page 4-20 for the procedure). the standoff out of the mounting hole.
b) Disconnect the three wire connectors
from the motor terminals.
c) Remove the 5/8˝ mounting bolt from
the motor.
Motor Mounting Bolt
Drive Belt & Motor Motor Wire

Connectors
5. To remove the drive belt, pull out on

the belt, and turn the basket drive pulley
until the belt slides off (see the top right
photo).
Wire Standoff
4-23
d) Rotate the motor down and pull it to-
ward you so the bracket studs are out
of the tub mounting holes, and remove
the motor.
Drive Motor
Studs Drive Motor
Drive Motor
4-24
REMOVING AN INTERLOCK SWITCH
4. Press the two locking tabs in to release
them, and slide the switch holder up and
out of the chassis cutout.
Locking Tabs Release

operating.
electrical shock.

3. If you are servicing the rear interlock
switch, pull the washer away from the
wall, and remove the rear panel from the
washer (see page 4-20 for the proce- 5. Disconnect the two wires from the switch
dure). terminals and unhook the wires from the
clips.
If you are servicing the front interlock
switch, remove the lower front access
panel (see step 10 on page 4-11 for the
procedure).
Rear Interlock Switch
Interlock Switch
Wire Connectors
Wire Clips
Front Interlock Switch

4-25
6. Push out on the two locking tabs of the
switch holder, rotate the switch in the
direction of the arrow, and remove the
switch from the holder.
Rotate Switch Up
Switch Holder
Locking Tabs
Interlock Switch
4-26
REMOVING THE BASKET DRIVE PULLEY
6. Use a large screwdriver and lock the pul-
ley, then remove the 15/16˝ nut from the
drive pulley.
Basket Drive Pulley

Replace all parts and panels before 15/16˝ Nut
operating.
electrical shock.
Drive Belt
1. Unplug washer or disconnect power. 7. Pull the basket drive pulley off the basket
2. Turn off the water supply to the washer. shaft and remove it.
3. Pull the washer away from the wall.
Basket Drive Pulley
4. Remove the rear panel from the washer
5. Remove the drive belt from the pulley by
rotating the pulley and pulling the belt off
(see the top right photo).
4-27
REMOVING THE TUB & BASKET AND BAFFLE
7. Remove the eight hex-head screws from
the front frame and remove the frame.
Front Frame Screws

8. Remove the 1/2˝ bolts (3 each) from the
Disconnect power before servicing. front top and bottom tub weights, and re-
Replace all parts and panels before move the weights from the tub.
operating.
Top Front
electrical shock. Weight

3. Pull the washer away from the wall.
4. Remove the detergent dispenser assem-
bly (see pages 4-10 through 4-12 for the
procedure).
5. Loosen the clamp and remove the main
water feed tube from the detergent dis-
penser.
6. Pull the free end of the main water feed
tube from the tub opening.
REASSEMBLY NOTE: When you reconnect Bottom Front
Weight
the water feed tube, align the arrow on the tube
with the line on the detergent dispenser.
9. Rotate the support out of the way, and
remove the three 1/2˝ bolts from the top
Tube To Dispenser rear weight, then remove the weight from
the washer.
Line
Arrow Support Bracket
Water Feed Tube
Tube To Tub
Top Rear
Weight
4-28
10. Remove the bellows from the tub (see 14. Loosen the clamp and remove the vent
pages 4-14 through 4-16 for the proce- tube-to-tub end.
dure).
and drain the water from the pump. Vent Tube-To-Tub
15. Remove the basket drive pulley from the

Drain Pump Filter basket shaft (see page 4-27 for the pro-
cedure).
16. Remove the T-20 Torx screw from the
ground wire that is connected to the bear-
12. Loosen the clamp and remove the pump- ing hub, and pull the wire out of the tub
to-tub hose from the drain pump. holes.
REASSEMBLY NOTE: When you reconnect
the hose, align the tab with the arrow on the
drain pump.
Pump-To-Tub Hose
Tab
Arrow
Bearing Hub
Ground Wire Screw
17. Disconnect the pressure hose from the

pressure switch.
Pressure Switch
13. Remove the rear panel (see page 4-20
for the procedure).
Pressure Hose
4-29
18. Remove the drive motor from the tub (see b) Using a pair of pliers, turn the top of
page 4-23 for the procedure). the shock absorber 90° so that the
19. Remove the temperature sensor and locking tabs align with the slots in the
heater from the tub (see page 4-22 for tub, and remove the shock absorber.
the procedure).
20. Remove the four motor control unit wiring
standoffs from the tub. Squeeze in on the
standoff tabs to release the standoffs.
Slot
Tab
Turn Shock
Absorber Here
Motor Control Unit Wiring Standoffs
21. Remove the four shock absorbers from REASSEMBLY NOTE: When you re-
the tub. To remove a shock absorber: install the shock absorbers in the base
mounting brackets, tighten the nut until it
a) Remove the 11/16˝ (17 mm) mount-
contacts the bracket, then turn the nut an
ing bolt and nut from the base.
additional 1/4-turn.
22. Remove the end of the vent tube from
the tub.
23. To remove the tub and basket:
a) Lift the tub and basket assembly and
unhook the two suspension springs,
then remove the assembly from the
washer, and place it front-side down
on a padded surface.
Remove Vent Tube
Unhook Tub Springs
11/16˝ (17 mm)

Bolt & Nut
4-30
b) Remove the flat nuts from the tub.
Rear Half Of Tub
Remove Flat Nuts
c) Mark the edges of the tub clamps with

a pencil to make it easier to reinstall
later.
d) Use a large flat-blade screwdriver and
pry off the tub clamps.
Basket
Front Half Of Tub
Pencil Marks Screwdriver
Tub Clamp
Pry Clamp Off
e) Use a large flat-blade screwdriver and

pry the tub halves apart, then lift the
rear half of the tub off the front half
(see the top right photo).
f) Lift the basket from the front half of the
tub.
4-31
24. To replace the tub gasket, pry the gas-
ket out of the slot, and remove it. NOTE:
Baffle Mounting Tabs
The tub gasket hub is molded into the
rear half of the tub. If it is worn and needs
to be replaced, replace the rear half of
the tub.
Rear Of Tub
Basket Tabs
Basket Hub
Baffle Stops Pry Up Basket Tabs
Tub Gasket
25. To replace a basket baffle (see the

right column photos):
a) Position the basket with the baffle to Slide Baffle Forward & Lower Tabs Through Slots
be removed on top. Baffle Removed
b) Using a flat-blade screwdriver, pry up
on the two basket locking tabs so they
are above the baffle stops.
c) Reach inside the basket, and slide the
baffle toward the opening until the tabs
are aligned with the large basket slots,
then lower the baffle, and remove it
from the basket.
NOTE: When you reinstall the baffle,
make sure that you press the two bas-
ket locking tabs down below the baffle
stops.
4-32
COMPONENT TESTING
Before testing any of the components, perform • Check all connections before replacing
the following checks: components, looking for broken or loose
• Control failure can be the result of corrosion wires, failed terminals, or wires not pressed
on connectors. Therefore, disconnecting into connectors far enough.
and reconnecting wires will be necessary • Resistance checks must be made with pow-
throughout test procedures. er cord unplugged from outlet, and with wir-
• All tests/checks should be made with a ing harness or connectors disconnected.
VOM or DVM having a sensitivity of 20,000 • Unless stated otherwise, make all resis-
ohms-per-volt DC, or greater. tance checks by disconnecting the compo-
nent connector at the Central Control Unit
(CCU).

Disconnect power before accessing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
INLET VALVE SOLENOIDS To check the inlet valve solenoids at the CCU,
perform the following steps.
COLD
2. Disconnect the inlet valve solenoid con-
nector VCH7 (see page 4-5) from the
HOT CCU.
3. Set the ohmmeter to the R X 100 scale.
4. Touch the ohmmeter test leads to the fol-
lowing connector pins. The meter should
Refer to page 4-6 for the procedure for ac- indicate between 750 and 850 Ω.
cessing the inlet valve. • Pins 1 & 3 (cold)
To check the inlet valve solenoids at the • Pins 5 & 7 (hot)
component terminals, perform the following
steps.
1. Unplug washer or disconnect power. Connector VCH7
At CCU
2. Disconnect the solenoid connectors from
the inlet valve terminals.
3. Set the ohmmeter to the R X 100 scale. COLD HOT
4. Touch the ohmmeter test leads to the
cold and hot water connector terminals.
The meter should indicate between 750
and 850 Ω.
5-1
PRESSURE SWITCH To check the pressure switch at the CCU, per-

form the following steps.
Pin 1 End 1. Unplug washer or disconnect power.
2. Disconnect pressure switch connector
PR6 (see page 4-5) from the CCU.
Hose Inlet 4. Touch the ohmmeter test leads to con-
nector pins 1 and 2. The meter should
indicate 0 Ω.
Refer to page 4-7 for the procedure for ac-
cessing the pressure switch.
To check the pressure switch at the compo- Connector PR6
At CCU
nent terminals, perform the following steps.
Pins
2. Disconnect the wire connector and hose
from the pressure switch.
pressure switch connector pins shown
below. Blow into the hose inlet of the pres-
sure switch to activate the diaphragm.
The meter should indicate 0 Ω for each
measurement while the diaphragm is ac-
tivated.
Water Level Setting Test Points
Empty Pins 4 and 6
Suds Detect Pins 1 and 2
L1 Pins 4 and 5
Overflow Pins 3 and 4
5-2
LINE FILTER To check the line filter at the CCU, perform

the following steps.
2. Disconnect the line filter connector IF2
Pins A & B (see page 4-5) from the CCU.
Pins C & D 4. Touch the ohmmeter test leads to con-
indicate 0 Ω.
cessing the line filter.
To check the line filter at the component ter- Connector IF2
minals, perform the following steps. At CCU
2. Disconnect the wire connectors from the
line filter.
4. Touch the ohmmeter test leads to the fol-
lowing connector pins (shown above).
The meter should indicate 0 Ω for each
measurement.
Pins A and B
Pins C and D
5-3
DETERGENT DISPENSER To check the motor at the CCU, perform the

following steps.
MOTOR & SWITCH
2. Disconnect the detergent dispenser
connector DI6 (see page 4-5) from the
CCU.
Motor 4. Touch the ohmmeter test leads to the fol-
Terminals lowing connector pins. The meter should
Switch indicate as follows:
Terminals Motor Pins 1 & 3 = 1400 Ω
Switch Pins 5 & 6 = 0 Ω

cessing the detergent dispenser motor. Connector DI6
At CCU
To check the motor at the component termi-
nals, perform the following steps.
1. Unplug washer or disconnect power. Motor Switch
2. Disconnect the two wire connectors from

the motor and switch terminals.
following connector terminals (shown
above). The meter should indicate as fol-
lows:
Motor Terminals = 1400 Ω
Switch Terminals = 0 Ω
5-4
DOOR SWITCH 3. Set the ohmmeter to the R X 1 scale.

4. To test the door lock/unlock sole-
noids, touch the ohmmeter test leads to
Door Switch
the indicated pins on connector DL3. The
Door Lock/ meter should indicate as follows:
Unlock Door Unlock Solenoid - Pins 2 & 3 = 60 Ω
Solenoids
Door Lock Solenoid - Pins 1 & 3 = 60 Ω
5. Disconnect the door switch connector
DS2 (see page 4-5) from the CCU.
6. To test the door switch, touch the ohm-
meter test leads to pins 3 and 1 at DS2.
The meter should indicate as follows:
Door Closed = 0 Ω
Door Open = infinite

cessing the door switch.
To check the door switch at the CCU, perform
1. Unplug washer or disconnect power. Unlock Sol. Lock Sol. Door Sw.
Connector DL3 Connector DS2
2. Disconnect the door lock/unlock sole- At CCU At CCU
noids connector DL3 (see page 4-5) from
the CCU.
5-5
DRAIN PUMP To check the drain pump at the CCU, perform

2. Disconnect the drain pump connector
DP2 (see page 4-5) from the CCU.
Drain Pump 3. Set the ohmmeter to the R X 1 scale.
Connector
4. Touch the ohmmeter test leads to con-
indicate approximately 12.3 Ω.
Connector DP2
At CCU

cessing the drain pump.
To check the drain pump at the component
terminals, perform the following steps.
2. Disconnect the wire connector from the
drain pump.
drain pump terminals. The meter should
indicate approximately 12.3 Ω.
5-6
TEMPERATURE SENSOR & HEATER To check the temperature sensor at the CCU,
perform the following steps.
Heater 1. Unplug washer or disconnect power.
Temperature
Sensor 2. Disconnect the temperature sensor con-
nector TH2 (see page 4-5) from the CCU.
3. Set the ohmmeter to the R X 1K scale.
4. Touch the ohmmeter test leads to con-
Refer to page 4-22 for the procedure for ac- indicate as shown in the chart below.
cessing the temperature sensor & heater.
To check the temperature sensor or heater at
the component terminals, perform the follow- Connector TH2
At CCU
ing steps.
1. Unplug washer or disconnect power. Temperature Results
2. Disconnect the wire connector from the 32°F (0°C) 35.9k Ω
temperature sensor or heater.
86°F (30°C) 9.7k Ω
3. Set the ohmmeter to the R X 1K scale. 104°F (40°C) 6.6k Ω
4. To check the temperature sensor, 122°F (50°C) 4.6k Ω
touch the ohmmeter test leads to the sen-
sor terminals. The meter should indicate 140°F (60°C) 3.2k Ω
as shown in the chart below. 158°F (70°C) 2.3k Ω
203°F (95°C) 1k Ω
Temperature Results
32°F (0°C) 35.9k Ω To check the heater at the CCU, perform the
86°F (30°C) 9.7k Ω following steps.
104°F (40°C) 6.6k Ω 1. Unplug washer or disconnect power.
122°F (50°C) 4.6k Ω 2. Disconnect the heater connector HE2
140°F (60°C) 3.2k Ω (see page 4-5) from the CCU.
158°F (70°C) 2.3k Ω 3. Set the ohmmeter to the R X 1 scale.
203°F (95°C) 1k Ω 4. Touch the ohmmeter test leads to con-
5. Set the ohmmeter to the R X 1 scale. indicate between 10 and 15 Ω.
6. To check the heater, touch the ohmmeter
test leads to the two terminals. The meter
should indicate between 10 and 15 Ω. Connector HE2
At CCU
5-7
DRIVE MOTOR INTERLOCK SWITCH

COM
N.C.
Actuator Button
Pin 1
Drive Motor Refer to page 4-25 for the procedure for ac-
Connector cessing an interlock switch.
2. Disconnect the wire connectors from ei-
ther of the interlock switch terminals.
Refer to page 4-23 for the procedure for ac- two interlock switch terminals. The meter
cessing the drive motor. should indicate an open circuit with the
1. Unplug washer or disconnect power. actuator button pushed in, and a closed
circuit (0 Ω) with the actuator button out.
2. Disconnect the 5-wire connector from the
drive motor.
following motor pins. For each measure-
ment, the meter should indicate approxi-
mately 6 Ω:
Pins 1 and 2
Pins 2 and 3
Pins 1 and 3
5-8
DIAGNOSTICS & TROUBLESHOOTING
DIAGNOSTICS
DIAGNOSTIC GUIDE • A potential cause of a control not functioning
Before servicing, check the following: is corrosion on connections. Observe
connections and check for continuity with
• Make sure there is power at the wall an ohmmeter.
outlet.
• Connectors: Look at top of connector.
• Has a household fuse blown or circuit Check for broken or loose wires. Check
breaker tripped? Time delay fuse? for wires not pressed into connector far
• Are both hot and cold water faucets open enough to engage metal barbs.
and water supply hoses unobstructed? • Resistance checks must be made with
• All tests/checks should be made with a power cord unplugged from outlet,
VOM or DVM having a sensitivity of 20,000 and with wiring harness or connectors
ohms per volt DC or greater. disconnected.
• Check all connections before replacing
components. Look for broken or loose
wires, failed terminals, or wires not pressed
into connections far enough.
6-1
FAILURE/ERROR DISPLAY CODES played on the washer console by all cycle
Communication of failure codes will be dis- lights flashing and standing status lights.
6-2
6-3
Some models do not have the display to show
the failure codes. They use the status lights on
the touchpad/LED.
6-4
DIAGNOSTIC TEST NOTES: This program recalls the most
The complete built-in service diagnostic mo- recent failure code first.
dule contains two entry modes and three • Press the same key to advance to the
modes of operation. next failure code. (If the console doesn’t
Entry modes: change then the same failure code was
stored multiple times.)
• Universal mode across all products. It
• If there aren’t any more failure codes all
displays error history prior to performing
the lights on the console will turn on for
any automated test.
5 seconds.
• Quick entry and bypasses the displaying of • Next the washer begins the Diagnostic
error codes. Test.
Operation modes: • To cancel out of service mode press
• Display the error states that have been PAUSE/CANCEL. (This exits you out of
recorded by the appliance. the program.)
• Run through an automated test. Starting Diagnostic Test and bypassing
• Run loads to assist in diagnosing potentially the Service History Mode:
non-electrical issues. Execute this procedure with an empty drum. All
of the steps below must be done in sequence
Starting Service History Mode & Diagnostic
in order to reach the Diagnostic Test. This
Test:
executes the automatic test but does not show
NOTE: The washer must be empty and the the error history.
control must be in the OFF state before pres-
• Close the door.
sing the touchpad sequence to start the test.
• Push POWER.
1. Close the door.
• Select the CLEAN WASHER cycle.
2. Select any one key (except PAUSE/
CANCEL) and follow the steps below, • Press EXTRA RINSE four times within
using the same key (remember the key): 5 seconds.
• Press EXTRA RINSE to advance to the
next step of the test procedure.
3. Upon release, all console LED lights will • If the starting procedure fails, push
turn on for 5 seconds. PAUSE/CANCEL, then repeat the starting
4. If there are any failure codes, all cycle procedure.
LED lights will flash and the appropriate
Status LED’s will turn on. The Estimated
Time Display will display failure code (if
available).
6-5
ERROR HISTORY DISPLAY • The next most recent error code is to be
When the press and hold entry method is used displayed.
and successfully completed: • If there is no error code to display, or is the
• The control will respond by turning on all last one, then all lights should turn off for
lights for 5 seconds. After 5 seconds all 0.5 seconds and then all turn on for 5 sec-
lights should turn off and the most recent onds. At the end of 5 seconds the lights
error code is displayed. will turn off and the control will advance to
the automated test.
• All of the cycle lights will flash and the error
code will be displayed on the status lights.
HISTORY OVERVIEW TEST PROGRAM
6-6
MANUAL DIAGNOSTIC TEST MANUAL OVERVIEW TEST
The washer must be empty and the control PROGRAM
must be in the OFF state before pressing the Be sure to perform the Diagnostic Tests before
touchpad sequence to start the test. replacing the system components.
Starting the Test Mode
• Close the door.
• Select any one key (except PAUSE/
CANCEL) and follow the steps below,
using the same key (remember the key):
NOTES:
• Press the same key to advance to the next
failure code.
• At the end of the procedure the program
will loop back to the beginning. This is a
continuous loop.
• To cancel out of the Manual Test Mode
press PAUSE/CANCEL.
6-7
Manually Unlocking the Door Lock System
Be sure to perform the Diagnostic Tests
before replacing the system components. 1. Unplug washer or disconnect power.
2. Remove the lower kick panel.
Pump Motor Continuity Test 3. Reach up along the inside of the front and
locate the bottom of the door switch/lock
unit.
4. Located on the bottom of the door switch/
lock unit is a teardrop shaped tab.
Motor Continuity Test 5. Gently pull the tab down about a 1/4˝ or
until a click is heard.
6. The door may be opened.
2. Disconnect the wire harness from the
motor and measure the resistance of the ELECTRONIC ASSEMBLIES -
motor. Use the following table: REMOVAL OR REPLACEMENT
IMPORTANT: Electrostatic (static electricity)

discharge may cause damage to electronic
control assemblies.
NOTE: Be sure to perform the Diagnostic

Water Temperature Sensor
Tests before replacing the control board.
To remove Central Control Unit (CCU):
2. Disconnect the wire harness from the
water temperature sensor and measure the
resistance of the sensor. Use the following 2. Remove all connectors from the CCU.
table. An abnormal condition is an open 3. Place two flat-blade screwdrivers under
circuit. the left and right tab, on the top of the CCU
and slide the CCU forward.
6-8
To reassemble CCU: WASHER CARE
1. Align the tab on top of the CCU with the Cleaning the door seal:
notch in the cabinet. Also, align the posts 1. Open the washer door and remove any
on the back of the CCU with the hole in the clothing or items from the washer.
back of the cabinet.
2. Inspect the gray colored seal between the
2. Slide the CCU back into place. door opening and the basket for stained
3. Reconnect wire harness. areas. Pull back the seal to inspect all
To remove the touchpad/LED assembly: areas under the seal and to check for
foreign objects.
3. If stained areas are found, wipe down these
2. Disconnect touchpad/LED assembly wire areas of the seal, using the procedure that
harness from the CCU. follows:
3. Remove dispenser drawer. a) Mix a dilute solution, using 3/4 cup (177 mL)
4. Remove left front screw that was covered of liquid chlorine bleach, and 1 gal. (3.8 L)
by the dispenser drawer. of warm tap water.
5. Open door. Under the center of the touch- b) Wipe the seal area with the dilute solu-
pad/LED assembly there is a notch. In- tion, using a damp cloth.
sert a flat-blade screwdriver in notch to c) Let stand 5 minutes.
release the bottom of the touchpad/LED
assembly. d) Wipe down area thoroughly with a dry
cloth and let the washer interior air dry
6. On the right hand side behind the touch- with door open.
pad/LED assembly, press tab to release
right side of the touchpad/LED assembly. IMPORTANT:
7. Gently pry up and release the top of the • Wear rubber gloves when cleaning for
touchpad/LED assembly. This should prolonged periods.
completely release the entire touchpad/ • Refer to the bleach manufacturer’s instruc-
LED assembly. tions for proper use.
To remove Motor Control Unit (MCU): Washer Maintenance Procedure
1. Unplug washer or disconnect power. This washer has a special cycle that uses
2. Remove wire harness cover and disconnect higher water volumes in combination with liquid
the wire harness from the MCU. chlorine bleach to thoroughly clean the inside
of the washer.
3. With a flat-blade screwdriver, lift the front
tab up and slide the MCU forward. NOTES:
• Read these instructions completely before
To remove line/interference filter:
beginning the cleaning process.
• If necessary, the cleaning cycle may be
2. Disconnect the three connectors from the interrupted by pressing PAUSE/CANCEL.
line filter and power cord. This will stop the cycle. A RINSE/SPIN
3. Remove the two screws which secure the cycle must then be run to thoroughly rinse
line filter to the top brace. the remaining bleach from the unit. Failure
to do so will cause damage to the unit and
clothing added to the next cycle.
6-9
Begin procedure: b) If any items are detected in the washer,
1. Open the washer door and remove any all cycle lights will flash and the WASH
clothing or items from the washer. and CONTROLS LOCKED lights will
remain lit. The door will unlock.
2. Be sure the door is closed.
Press PAUSE/CANCEL to cancel the
3. Open the dispenser drawer and immediately failure code. Then repeat steps 1, 2 and
add 2/3 cup (160 mL) of liquid chlorine 6 to start the cycle again.
bleach to the bleach compartment.
8. Once the cycle has begun, allow the cycle
NOTE: Do not add any detergent to this to be completed.
cycle. Use of more than 2/3 cup (160 mL)
9. After the cycle is complete, leave the door
of bleach will cause product damage over
open, slightly, to allow for better ventilation
time.
and drying of washer interior.
4. Be sure dispenser drawer is closed.
Always do the following to maintain washer
5. Select the CLEAN WASHER cycle. freshness:
6. Press START. • Use only HE High Efficiency detergent.
NOTE: The basket will rotate, then the • Leave the door slightly open after each
door will unlock, lock again, and then the cycle to allow for better ventilation and
cycle will continue. drying of washer interior.
• The machine will not fill, but the basket • Repeat the cleaning procedure monthly,
will rotate while the washer runs a short using 2/3 cup (160 mL) of liquid chlorine
sensing cycle. This will take approx- bleach.
imately 3 minutes.
• If the procedure does not sufficiently
7. The cycle will determine if clothing or other improve the machine freshness, please
items are in the washer. evaluate your installation and usage condi-
a) If no items are detected in the washer, it tions for other causes.
will proceed to step 8.
6-10
TROUBLESHOOTING GUIDE
6-11
6-12
WIRING DIAGRAMS
WASHER
7-1
GROUNDING SYSTEM
7-2
— NOTES —
7-3
— NOTES —
7-4
PRODUCT SPECIFICATIONS
AND
WARRANTY INFORMATION SOURCES
IN THE UNITED STATES:
FOR PRODUCT SPECIFICATIONS AND WARANTY INFORMATION CALL:
FOR WHIRLPOOL PRODUCTS: 1-800-253-1301

FOR KITCHENAID PRODUCTS: 1-800-422-1230
FOR ROPER PRODUCTS: 1-800-447-6737
FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL:
THE TECHNICAL ASSISTANCE LINE: 1-800-253-2870
HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU

AS AN AUTHORIZED SERVICER
FOR LITERATURE ORDERS:
PHONE: 1-800-851-4605
FOR TECHNICAL INFORMATION AND SERVICE POINTERS:
www.servicematters.com
IN CANADA:
FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL:
1-800-461-5681
FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER’S HOME CALL:
THE TECHNICAL ASSISTANCE LINE: 1-800-488-4791
HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN

AUTHORIZED SERVICER
CORPORATION

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Washing Machine Repair Manual

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Washing Machine Repair Manual

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CONSUMER SERVICES TECHNICAL

EDUCATION GROUP PRESENTS L-78

MODELS: WFW8300SW, WFW8500SW, WFW8500SR

GOALS AND OBJECTIVES

WHIRLPOOL CORPORATION assumes no responsibility for any repairs

Copyright © 2006, Whirlpool Corporation, Benton Harbor, MI 49022

Your safety and the safety of others is very important.

You can be killed or seriously injured if you don’t

You can be killed or seriously injured if you don’t

Model & Serial Number Label

Tech Sheet (Behind Lower Access Panel)

Model Number WFW8300SW WFW8500SW WFW8500SR

Recessed or closet installation -

Recommended installation spacing for

Recommended installation spacing for re-

NOTE: Do not overtighten or use tape

3. Once all 4 bolts are removed, discard the

Connect the inlet hoses to the washer

Laundry tub drain or standpipe drain

STARTING THE WASHER WARNING: To reduce the risk of ﬁre, electric

• Each cycle has a preset cycle time, WASH

1. Unplug washer or disconnect power.

Top Cover Screws

e) Lift the top edge of the console and

Lift Top Edge

Release 7 Console Locking Tabs

f) Press the locking tab on the right rear

Electrical Shock Hazard

CCU Locking Tab

Central Control Unit

CENTRAL CONTROL UNIT

Board Edge Connectors

Connector Locking Tabs

Lift Locking Tab

1. Unplug washer or disconnect power.

7. At the rear of the washer, remove the

Electrical Shock Hazard

1. Unplug washer or disconnect power.

Line Filter Wire

1. Unplug washer or disconnect power.

4 Tabs White Wire Black Wire

Electrical Shock Hazard

1. Unplug washer or disconnect power.

15. Close the washer door.

12. Using a small screwdriver or a pair of

Continued on the next page.

Water Feed Tube

Tube To Tub Detergent Dispenser

1. Unplug washer or disconnect power. Cam Actuator

Electrical Shock Hazard

Bellows Door Switch

d) Remove the bellows retaining clamp

Continued on the next page.

Bellows Weep Holes

1. Unplug washer or disconnect power.

7. Using a flat-blade screwdriver, lift the

Continued on the next page.

Drain Pump Filter

Electrical Shock Hazard