European Luxury Fashion Brand Advertising and Marketing
European Luxury Fashion Brand Advertising and Marketing
European Luxury Fashion Brand Advertising and Marketing
307–324
Abstract
This research seeks to examine how European luxury fashion brands use nostalgia in their advertising and
marketing, and the benefits of using nostalgia by analyzing selected adverts from Vogue magazine. The re-
search adopts Narrative Transportation Theory, aims to create a model which develops Van Laer, de Ruyter,
Viscanti and Wentzels’ (2014) “Extended Transportation-Imagery Model”, and provides managerial implica-
tions. Qualitative content analysis of imagery was conducted to analyze 60 adverts of five luxury fashion
brands between 2010–2016. This research offers a different product category to investigate for nostalgia
literature: luxury fashion brands’ advertising, a different cultural context: European luxury fashion brands,
and examines luxury fashion brand characteristics within the adverts’ narratives by semiotics discipline.
Research identifies how nostalgia theme was used in these adverts, provides an understanding among the
themes, and adverts’ analysis in terms of luxury brand characteristics, narrative, and semiotics.
Keywords
Luxury fashion advertising, luxury brand characteristics, nostalgia, brand heritage, emotional branding,
semiotics, narrative transportation theory
ity (Van Laer et al., 2014), so that the au- the rationale of conducting this research
dience empathizes with the content. This comes from the curiosity, and wish to an-
process leads to narrative transportation alyze luxury fashion advertising relating to
(Green & Brock, 2000) of the audience nostalgia in great detail which promotes,
which results in persuasion of the cus- and triggers luxury fashion market’s suc-
tomer. This research seeks to answer the cess. While the research aims to contribute
research question: How do European Lux- to narrative transportation, and nostalgia
ury Fashion Brands use Nostalgia in their literature in terms of advertising; it also
Advertising, and Marketing? Furthermore, draws managerial implications for mar-
the research aims to analyze how Europe- keters, and advertisers.
an luxury fashion brands use nostalgia as a
theme in their advertising and marketing,
and to analyze the benefits of using nos- 2 Literature review
talgia theme in these adverts. The research
has three objectives: firstly, to identify, and 2.1 Luxury brand characteristics
analyze various European luxury brands’ There are various core characteristics that
advertising relating to nostalgia from a fashion brand must obtain to achieve an
Vogue magazine by a content analysis of authentic luxury brand status. Okonkwo
imagery. Secondly to create a model which (2007, p. 105) describes these character-
develops Van Laer et al.’s (2014) model istics of luxury fashion brands’ anatomy:
which is an extended version of Narrative “Innovative, creative, unique products; a
Transportation Imagery Model (Green & heritage of craftsmanship; a distinct brand
Brock, 2002), and finally to provide man- identity; high visibility; premium pricing;
agerial implications beyond the theory for emotional appeal; a global reputation;
advertisers, and marketers in terms of pro- consistent delivery of premium quality; ex-
moting nostalgia for luxury fashion adver- clusivity in goods production, and tightly
tising field. controlled distribution”. These character-
Nostalgia research commonly focused istics are crucial for luxury fashion brands
on brand advertising of comfort food because they are the source of power,
(Stern, 1992a). There is a gap in the nostal- which provide a distinctive brand value
gia research in luxury fashion brands’ ad- for the brand, and emotional attachment
vertising. Furthermore, the research aims for the customer. Another study relating to
to fill the gap in research suggestions: to luxury fashion brands suggests the follow-
explore other cultural contexts in terms ing six elements: “Excellent quality, high
of nostalgia and heritage, and to research price, scarcity & uniqueness, aesthetics &
a brand’s heritage via content analysis polysensuality, ancestral heritage & per-
in brand’s advertising (Merchant & Rose, sonal history, and superfluousness as key
2013). Finally, the gap in the research of characteristics” (Dubois et al., 2001, cited
Kim, Lloyd, and Cervellon (2016) by ana- in Hines & Bruce, 2007, p. 131).
lyzing the luxury brand characteristics in Country of origin “provides a nation-
the advertising narratives in depth. Thus, al identity and attitude, associated with
this research has an original value since it the brand” (Hines & Bruce, 2007, p. 136).
fills the gap in literature by offering a dif- While this distinct national identity en-
ferent product category to investigate for ables luxury brands to distinguish its iden-
nostalgia literature: luxury fashion brands’ tity among its rivals in the competitive
advertising, and from a different cultural luxury fashion market, it also increases
context: European luxury fashion brands, brand awareness by attracting custom-
and brands which target the European er attention via familiarity of historical
market. Furthermore, it aims to analyze background. In addition “association with
luxury brand characteristics in further de- a country of origin that has an especially
tail. The persuasion power of luxury fash- strong reputation as a source of excel-
ion advertising is impressive, and differ- lence in the relevant product category”
ent from regular advertising. That is why (Nueno & Quelch, 1998, p. 63), is a sign of
Ok / Studies in Communication Sciences 18.2 (2018), pp. 307–324 309
luxury. The research also points out that style. “The power of narratives to change
“advertisers tend to use more abstract beliefs has never been doubted and has al-
language when they describe their luxury ways been feared” (Green and Brock, 2000,
products” (Hansen & Wanke, 2011, p. 794). p. 701). For a narrative to be powerful it is
Since the product representation includes important to be able to transport the cus-
exclusivity, rarity, and a premium priced tomer via empathy, and imagination. Nar-
luxury product, the language also reflects rative transportation theory constitutes
these characteristics. While luxury adver- the core of this research. Gerrig (1993)
tising represents a lifestyle experience; described transportation as an experience
it also includes traditional, and cultural which a traveler (a metaphor for a read-
values which are different, and specific to er), moves away from his world of origin
each luxury brand. “Luxury advertising is by the experience of reading (travel), and
particularly image-dependent and vehicle this experience changes the traveler. Al-
their messages by interpreting represen- though Gerrig’s research correctly iden-
tations and cultural symbols supposed to tifies transportation, it fails to consider
be known by the consumer” (Freire, 2014, consequences, and components of this ex-
p. 2668). Therefore, emphasizing, and rep- perience. However later Green and Brock
resenting roots, and historical values of (2000), further developed Gerrig’s descrip-
these brands via advertising is crucial as a tion of narrative transportation; defining
message. Adopting symbols within the ad- it as a convergent mental process which
verts serves for this purpose. might occur as a result of both fictional
or non-fictional narratives. By focusing,
2.3 Semiotics transportation causes the reader to lose
Semiotics discipline enables this research information of real world, and changes the
to make solid comments on symbols, and reader’s beliefs & attitudes based on the
cultural references located in the adverts. narrative as consequences. Transportation
“Semiotics is a discipline that provides a makes the persuasion possible by reduc-
structure for studying and analyzing how ing cognitive responding since it decreas-
signs function within a particular en- es counterarguments, negative thoughts,
vironment” (Zakia & Nadin, 1987, p. 5). and makes the narrative look like a real life
Within a structure provided by semiotics, experience. Green and Brock (2000) estab-
commentary on the signs gains value. Ac- lished that transportation can be achieved
cording to the first semiotician Ferdinand by not only reading but also by listening,
de Saussure, signs had 2 elements in their and viewing the content without a written
structure: the signifier, and the signified. material, while Escalas (2007) also argues
The signifier refers to the part of commu- that narrative transportation is possible
nication which carries the message, and via adverts if the adverts lead the customer
the signified refers to which is communi- to construct a narrative. Thus it explains
cated by the signifier (Hall, 2012). Fashion, the transportation power of fashion adver-
and luxury fashion advertising frequently tising which do not have texts.
adopt semiotics since they use various Phillips and McQuarrie (2010) identi-
symbols. Especially luxury fashion adver- fy how the grotesque imagery can provide
tising which is more concerned with the narrative transportation to the customer.
narrative (Flueckiger, 2009), having an ab- The authors outline five modes of engage-
stract representation (Hansen & Wanke, ment which make persuasion possible.
2011), representing brands’ heritage, and Even though their research connects fash-
mythical history (Freire, 2014). ion advertising to narrative transportation
in grotesque imagery; it fails to consider
2.4 Narrative transportation luxury fashion brands’ anatomy, and char-
Narrative in advertising is crucial for a lux- acteristics. Van Laer, De Ruyet, Visconti &
ury brand. It is not only a way to introduce Wetzels (2014) provide an extended ver-
their product but also a way to express the sion of narrative transportation theory
brand’s identity, culture, heritage and life- by developing a model about its anteced-
Ok / Studies in Communication Sciences 18.2 (2018), pp. 307–324 311
ents, and consequences. Lastly, Kim et al. to “bittersweet yearning for the past which
(2016) introduced luxury fashion branding represents a culture, a generation, or a na-
to narrative transportation by researching tion” (Baker & Kennedy, 1994, p. 171). Even
narrative-transportation storylines in lux- though nostalgia has been increasingly
ury brand advertising, focusing on themes used as a theme in advertising and mar-
which emerged from their interviewees’ keting; research of nostalgia’s impacts on
descriptions. However, further research in advertising is limited and relatively new.
this area is necessary, since their research Havlena and Holak (1991, 1998) as well as
is limited to the themes they identified, Stern (1992a, 1992b) are the first authors
and it does not offer an insight into the who focused on nostalgia from a market-
characteristics of luxury brands. er, and advertiser’s perspective rather than
nostalgia research in psychology (Daniels,
2.5 Nostalgia 1985), and sociology (Davis, 1979) fields.
Nostalgia used in advertising stimulates Stern (1992a) identified benefits of
empathy with the customer via his past, using personal, and historical nostalgia
and the customer experiences narrative in advertising separately since they are
transportation by the nostalgic advertis- appropriate for certain products from dif-
ing narrative. “Marketers can promote a ferent categories. The author claims that
brand’s heritage by evoking the brand’s personal nostalgia is more useful for “co-
history and/or a brand’s origins through cooning or nesting products that are so-
vicarious nostalgia based advertising” cially inconspicuous, but that provide the
(Merchant & Rose, 2013, p. 2624). There- benefit of comfortability” (Stern, 1992a,
fore; narrative transportation, brand her- p. 19). For instance: comfort food. Since
itage, and nostalgia theme in the adverts’ these products speak to target audience’s
narratives are linked together to persuade self-concept and is associated with their
the customer. past: childhood, and home. However his-
Nostalgia is a yearning for yesterday torical nostalgia suits representation of
(Davis, 1979). “A sentimental or bitter- products which are more concerned with
sweet yearning for an experience, product, “status claims, and appeals to the con-
or service from the past” (Baker &Kenne- sumer’s ideal social self-concept” (Stern,
dy, 1994, p. 169). Marketing, and adver- 1992a, p. 19). Whereas Stern overlooked
tising practices have started to include nostalgia’s emotional impacts as a conse-
nostalgic themes increasingly in adverts quence of advertising, Havlena and Holak
since the 90’s, therefore it is a relatively (1991) focused on benefits of nostalgia in
new application. Stern (1992a), identifies advertising in terms of evoking positive
two types of nostalgia: personal, and his- emotions related to the customer’s past.
torical. Personal nostalgia refers to ideal- “Advertising for products may consciously
izing “the personally remembered past” evoke past associations and memories or
(Stern, 1992a, p. 16) while historical nos- create or recall positive affective respons-
talgia refers to desire for returning to a es” (Havlena & Holak, 1991, p. 325). It is
time in the past before the audience was crucial for a nostalgia themed advertising
born. This is supported, and further devel- to be able to filter negative thoughts that
oped by Baker and Kennedy (1994) who a costumer might possibly have about
identified three types of nostalgia: real, his/her past. The authors identified three
stimulated, and collective. Real nostalgia possible cases which might occur: having
is similar to personal nostalgia, its stimuli neutral, negative or positive memories,
can evoke vivid memories since it is expe- and emotions about the past.
rience based. Stimulated nostalgia which Merchant and Rose (2013), provide
is similar to historical nostalgia, refers to knowledge about the effects of historical
“yearning for the indirectly experienced nostalgia in advertising on brand heri-
past” (Baker & Kennedy, 1994, p. 171). Fi- tage. Research reveals “the relationship
nally, collective nostalgia which is a con- between nostalgia proneness, and brand
tribution to Stern’s categorization, refers heritage highlights the importance of ef-
312 Ok / Studies in Communication Sciences 18.2 (2018), pp. 307–324
fective advertisements in creating and agery Model (Green & Brock, 2002), estab-
enhancing brand heritage and deepening lished by Van Laer et al. (2014) was used
brand attachment” (Merchant & Rose, as a model to follow since the advanced
2013, p. 2624). Further research sugges- model provides specific antecedents, and
tions offer exploring other cultural con- consequences of narrative transportation
texts in terms of heritage, and nostalgia via in great detail from both the storyteller’s,
content analysis (Merchant & Rose, 2013). and story-receiver’s perspective. The au-
Research for nostalgia in advertising, and thors confirmed by their research that
marketing is limited, and open to further these antecedents affect, and increase
investigation especially in different prod- narrative transportation. As consequenc-
uct areas, and brand categories. There is es; audience’s beliefs, attitudes, and pur-
a gap in the nostalgia research in luxury chase intentions change since narrative
fashion advertising which requires further transportation increases affective respons-
research since heritage, and origins of lux- es, and decreases cognitive responses and
ury fashion brands are important charac- critical thoughts (Van Laer et al., 2014).
teristics; emphasizing brand heritage via The research focuses on the story teller
advertising with nostalgia theme is cru- components.
cial for a distinctive luxury brand identity. As seen in Figure 1, storyteller anteced-
Therefore, consistent with the further re- ents are identifiable characters, imagin-
search suggestions, this research aims to able plot, and verisimilitude. “Identifiable
investigate European luxury fashion brand characters affect narrative transportation
advertising relating to nostalgia, and how because story receivers vicariously experi-
these brands use nostalgia theme in their ence characters’ beliefs and emotions, em-
marketing, and advertising. pathize with them, and become engrossed
in the story” (Slater & Rouner, 2002, cited
in Van Laer et al., 2014, p. 802). Imagin-
3 Methodology able plot makes narrative transportation
possible since “stories resemble real-life
3.1 Research question experiences” (Green, 2006, cited in Van
Laer et al., 2014, p. 802). Finally, verisi-
How do European Luxury Fashion Brands use militude refers to lifelikeness of the story
Nostalgia in their Advertising, and Marketing? which persuades audience that the story
has a possibility to occur in real life. These
storyteller components were examined as
3.2 Philosophy themes by a content analysis of imagery in
The research adopts social constructivism luxury fashion adverts relating to nostal-
philosophy which is a worldview where gia. Because identifiable characters whom
“individuals seek understanding of the the receiver can empathize with; imagin-
world in which they live and work” (Cre- able plot which also proposes a lifestyle
swell, 2014, p. 8). The reason for adopting to the receiver; and verisimilitude are the
social constructivism is that this philoso- themes which the receiver can empathize
phy enables the researcher to develop sub- with by reminiscing his/her past, and can
jective, and multiple meanings from their be found in nostalgia related advertising.
experiences (Creswell, 2014). Familiarity story receiver antecedent was
also mentioned in this research, since it
3.3 Theoretical framework refers to “the degree to which a story re-
Narrative Transportation Theory, con- ceiver has prior knowledge about or per-
stitutes the core of this research which sonal experience with the story topic or
provides a framework in order to under- genre” (Green, 2004, cited in Van Laer,
stand, and investigate the narratives of 2014, p. 803). Nostalgia provokes famil-
the selected luxury fashion advertising iarity which leads to narrative transporta-
relating to nostalgia. Accordingly, an ex- tion of the receiver. Provoked nostalgia in
tended version of the Transportation-Im- this case of familiarity might be personal,
Ok / Studies in Communication Sciences 18.2 (2018), pp. 307–324 313
Storyteller
–Identifiable
characters
–Imaginable plot
–Verisimilitude Consequences
–Affective response
Story-receiver –Critical thought
Narrative –Narrative thought
Transportation –Belief
–Attitude
–Intention
Story-receiver
–Familiarity
–Attention
–Transportability
–Age
Measurement scale
–Education
–Sex
historical, or collective. Nostalgia type de- verts. A table for each advert was made
pends on the receiver’s past experience, which was inspired by Roland Barthes’
and triggers familiarity. (1964) Signifier and Signified Table and
semiotics table of Freire (2014) in terms of
3.4 Research method: content analysis structure.
Definition of content analysis has been Sample: For the qualitative content
changed over the history since the devel- analysis of imagery, 60 print adverts from
opment process goes on. According to Italian Vogue between 2010–2016 were
Holsti (1969), content analysis is a tech- examined. The adverts of 5 luxury fash-
nique, which enables making inferences ion brands targeting the European market
by identifying specific characters of mes- were analyzed. Dolce & Gabbana, Gucci,
sages objectively and systematically. Holsti Louis Vuitton, Chanel, and Tommy Hilfiger
(1965), groups 15 uses of content analysis brands were chosen; because their adverts
into three main categories. The category: are located in the first main pages of Vogue
“To describe trends in communication magazines, and they use nostalgia as a
content” is chosen. This category helps theme in their advertising the most since
investigating the differences, and simi- these brands have a strong brand heritage.
larities among the findings; since content
analysis is a useful technique for analyzing
trends, and patterns within the text. The 4 Findings
analysis was done in 2016, and to ensure
cross-coder reliability; the results, and This research used content analysis of
themes were crosschecked with a super- imagery to identify nostalgia in Europe-
visor, and a group session activity in class. an luxury fashion brands’ adverts. Firstly,
descriptions of images were made; key
3.4.1 Semiotics themes, and words were formed as nodes
Research adopts semiotics discipline to in content analysis. Secondly, the software
analyze 20 luxury fashion adverts with NVIVO was adopted to import the adverts,
prominent symbols out of 60 selected ad- highlight, and code the adverts’ descrip-
314 Ok / Studies in Communication Sciences 18.2 (2018), pp. 307–324
tions. NVIVO is an advanced qualitative Table 1: Final key themes and words
research software which enables the user
Final key themes Final key words:
to import, and analyze documents, im-
(Categories) for each key theme
ages, and audios according to themes via
Nostalgia Experience
coding (Qrinternational, 2015). The high-
Memories
lighted content from the descriptions were
Old
analyzed. The results were examined to Vivid
understand nostalgia’s use, and benefits Past
in luxury fashion advertising. Vogue was Birth
used for this purpose since the magazine Vintage
is published internationally, has a high Antiques
circulation rate, and reputation for adver- Bitter-sweet
Home-sick
tising various prestigious luxury brands Souvenir
over the history (Conde Nast, 2016). Vogue Culture National Food
issues (72 issues) were examined to choose Music
desired nostalgia related adverts. Luxury Tradition
Origin
fashion adverts from selected issues be- Home
tween 2010–2016 were scanned, and im- Family
ported. Two adverts per brand, and year. Dinner
Children
60 adverts in total were examined to en-
Movie reference
sure parity. The reason for this timeframe History Historical Buildings
is the increase observed in the use of nos- Events
talgia theme in luxury fashion advertising Ceremony
Childhood
in this period. To discover the trends in the
Celebration
communication content, the descriptions Historical
of the scanned 60 adverts were coded ac- Heritage Personality
cording to the key themes and words. Text Longevity
Search Query, and Word Frequency Query Rarity
Craftsmanship
features were used by searching the se- Lifestyle Travel
lected words among the initial analysis Escape
data. Key themes, and words were select- Youth
ed again for the text search query option. Holidays
Friends
Accordingly, the most frequently used key Exclusivity
themes, and words related to nostalgia for Freedom
each luxury fashion brand were found. College (University)
Afterwards, a new version of major key Fantasy Dreams
Exotic
themes, and words were revealed (See Ta- Empathy
ble 1). The reason for narrowing down the Aesthetics Symbols
number was to maintain the focus of this Abstractness
research: nostalgia. Verisimilitude
(Life-Likeness)
Young Models Youth, beauty, fearless, Beauty, brand identity, rebellious Youth, dreams, abstractness
adventurous, freedom
Louis Vuitton Bags Travel, holidays Authenticity, quality, innovation, Traveling: Escaping from the
heritage, craftsmanship present to the past, home-sick
Old Train Background Travel, escape, freedom, Brand history, origins, roots, Nostalgic, antiques, old
nostalgic, timeless, historical lifestyle
The subway is a symbol for escaping from Furthermore, in Gucci, and Louis Vuit-
the present, and for freedom which are ton adverts; craftsmanship, and product
nostalgia contributions. The bag, and quality especially in terms of leather prod-
shoes are prominent; they represent brand ucts were strongly emphasized within the
heritage, and craftsmanship. narrative. Since leather products are the
The advert: 2012-October (Table 5) iconic products for both of the brands,
(Pinkfishmedia.net, 2012) has home, and and for Louis Vuitton leather travel-goods
family themes. The model is in a family were its starting point-origin. Therefore,
house which represents family, and unity. the research agrees with “association with
There are vintage records, and a record a country of origin that has an especially
player in the background. They represent strong reputation as a source of excellence
history, and memories as nostalgia con- in the relevant product category” (Nue-
tributions; longevity, and brand history as no & Quelch, 1998, p.63). It can be inter-
luxury characteristics. The model is in Gu- preted as the respect to the brand’s country
cci Horsebit Loafers which are recreations of origin. Heritage was the most important
of the original shoes from 1953. They rep- characteristic among them since it was
resent heritage, craftsmanship, and brand frequently used to represent the brand’s
history. history. Exclusivity by representing an ex-
clusive lifestyle, and rarity by providing
4.1.5 Tommy Hilfiger adverts rare luxury products were emphasized
The advert: 2011-December (Cdn.style- commonly as seen in Louis Vuitton, and
frizz.com, 2011) has family, and holidays Chanel adverts. Also quality of the product
themes. The models in festive Tommy Hil- was strongly emphasized. Furthermore,
figer garments represent youth, and free- youth was one of the most frequently used
dom. They have a carefree, and exclusive words to describe the models, and chil-
lifestyle. There is an old male model who dren. It can be interpreted as innovation:
is the father of the family. He represents innovative designs of these brands.
guidance to the youth, the past, and unity Common points of research in luxu-
as nostalgia contributions. There are also ry fashion characteristics were a distinct
children who represent innocence, and brand identity, country of origin, heritage
future; innovation as luxury brand char- and craftsmanship (Hines & Bruce, 2007).
acteristics, and future and childhood as Furthermore, as Fionda, and Moore (2009)
nostalgia contributions. There is a house identified heritage characteristic has the
background which is decorated for Christ- ability to create nostalgia, and credibility
mas. It represents family, home, holidays, for the brand; and it is correlated to the
and unity as nostalgia contributions. brand’s country of origin. It is also found
in this research since heritage, nostalgia,
and country of origin characteristics were
5 Discussion inseparable in these adverts. According to
Urde et al. (2007), brand heritage refers to
5.1 Representation of luxury core values, use of symbols, and brand his-
brand characteristics tory which is evident in the findings of this
Luxury brand characteristics: Heritage, research suggesting that heritage char-
craftsmanship, exclusivity, rarity, brand acteristic was represented via symbols,
identity, brand origin, and longevity were and values which tell a story about brand
highlighted in these adverts in the find- history in these adverts. Finally, Kim et al.
ings. By the strong narrative, and themes; (2016) introduced luxury fashion brand-
brand origin, and heritage and craftsman- ing to narrative transportation by focus-
ship characteristics were emphasized by ing on themes which emerged from their
representing the brand’s country of origin interviews. Their research was limited to
as frequently seen in D&G adverts with these themes. Thus this research fills this
the representation of Sicilian inspired gap by analyzing the luxury brand char-
lace clothes, and background decoration. acteristics in the advertising narratives in
318 Ok / Studies in Communication Sciences 18.2 (2018), pp. 307–324
depth. According to analysis, luxury brand According to the findings, and analy-
characteristics were emphasized via cer- sis: Heritage theme as mentioned in lux-
tain symbols embedded within the narra- ury fashion brand characteristics repre-
tive of the advertising. The outcome of the sent the brand’s identity, craftsmanship,
advertising which is strengthened by vari- longevity, and rarity. Heritage provides an
ous luxury brand characteristics provides emotional bond to the brand’s culture, in-
a lifestyle to the customer. As a result, the forms, and makes the observer be a part of
brand becomes a lifestyle statement for the brand’s history. That is why this theme
the observer which makes the brand more was frequently linked to culture, and his-
than apparel (Hines & Bruce, 2007). tory themes in these adverts. Culture
theme was used to represent customs, and
5.2 Luxury fashion advertising traditions of the brand’s country of origin
In the findings, the themes structured as frequently seen in D&G, and Chanel ad-
were nostalgia, culture, history, heritage, verts. They emphasize the importance of
lifestyle, fantasy, and aesthetics. The life- family bounds, national tastes, and coun-
style theme was frequently used in order to try of origin. This theme makes the observ-
represent exclusive, and various lifestyles er feel familiar with the content due to his
specific for each culture such as Parisian, cultural background, advert’s imaginable
and Italian cultures. Travel, holidays, es- plot, and identifiable characters as family,
cape, youth, and freedom were other sub so that the luxury brand does not look like
themes used in the adverts along the life- a distant, and abstract aspect anymore.
style theme. This result is consistent with Furthermore, the theme history educates
the suggestion of Flueckiger (2009) related the observer in terms of the brand’s his-
to luxury fashion advertising being strong tory, or country of origin’s history via us-
in narrative, and presenting the product ing masterpieces as backgrounds such as
in a story such as a lifestyle. These themes The Louvre Museum, and Café de Flore in
represent a free, adventurous, and exclu- Paris in Louis Vuitton, and Chanel adverts.
sive lifestyle to the luxury customers. It can Knowing the history of the brand makes
be interpreted as a longing for youth, and the observer feel connected to the brand
a carefree lifestyle since the luxury cus- on a personal level. The aesthetics theme
tomers might have a busy lifestyle instead. includes the symbols, abstractness, and
Thus this research agrees with the refer- the verisimilitude (life-likeness) aspects.
ence on the luxury commercials depicting According to these themes, the adverts
a form of travel which represents “expe- which included cultural, and nostalgia
riences that might have occurred in the themes were more life-like which repre-
younger, more adventurous days of a now sent a lifestyle, and imaginable plot to
successful audience stuck in conventions” the customer while the rest of the adverts
(Flueckiger, 2009, p. 206). Thus emotional had an abstract representation. Symbols
connection to the advertising might lead were frequently used in these adverts to
to the thought of obtaining a free lifestyle strengthen the narrative, and the themes
by purchasing, and being a part of these mentioned; no matter if they were ab-
brands. This theme is frequently used in stract, or life-like. According to the analy-
Louis Vuitton adverts. Another key theme: sis, symbols have made the narrative more
Fantasy was used to represent dreams, and powerful, and provided cultural referenc-
empathy that an observer might have. This es. Being concerned with the aesthetics:
theme combined with the lifestyle theme Symbols, and narrative have made these
provides an exotic, abstract, and a dream- adverts a form of art and presented emo-
like world to the audience. Due to these tional content to the customer which leads
certain themes which represent abstract- to more powerful emotional branding, and
ness, the research partially agrees with the brand loyalty.
statement of Hansen and Wanke (2011) As Flueckiger (2009) suggests in lux-
which identifies luxury fashion advertising ury domain, the advertisement relies ex-
as an abstract type of advertising. clusively on the evocation of pure senses,
Ok / Studies in Communication Sciences 18.2 (2018), pp. 307–324 319
aesthetics, and narrative. This research is place where the childhood memories re-
in keeping with this as, according to the main. However, in terms of Louis Vuitton
findings, aesthetic values such as sym- adverts, the main theme was travel, and
bols, representation of important themes escape due to the brand’s travel-goods ori-
strengthen the narrative, and also these gin. One desires to travel, or go on holidays
aspects rely on evocation of senses. Fur- when he/she needs a break from his pres-
thermore, Hansen, and Wanke (2011) state ent lifestyle. This can be also interpreted as
that the luxury advertising is abstract due nostalgia since the person wants to travel,
to the exclusivity of the products. This re- and escape from his present lifestyle since
search partially agrees on this statement the present lifestyle does not satisfy him.
because of the certain symbols, and some- Different from the others; Chanel, and
times abstract narrative and themes such Gucci adverts adopted nostalgia to repre-
as fantasy, found in these adverts. How- sent their brand heritage. Using nostalgia
ever certain themes such as culture, and theme for emphasizing heritage is pow-
nostalgia provide an emotional connec- erful for the narrative since it structures a
tion to the observer due to having a warm, story about the brand’s roots, and history.
and welcoming representation which are For Chanel, representation of the country
imaginable, and life-like rather than ab- of origin’s history via constructing narra-
stract. Therefore, the research also strong- tives inspired from the 18th Century France
ly agrees with the statement of Flueckiger was a way to use Nostalgia. Gucci adverts
(2009) which suggests luxury advertising focused on vintage Gucci products with
presents the product in a story such as nostalgic backgrounds which represented
a lifestyle. Finally, different from the re- brand heritage, craftsmanship, and prod-
searchers’ opinions; this research states uct quality.
that certain themes: Nostalgia, and cul- When the observer experiences the
ture might bond the observer emotionally nostalgia themed advertising, the adver-
to the content; and the use of aesthetics tising has an emotional impact on him/her
makes the adverts a form of art instead of via reminding of his past through the nos-
regular informative advertising. talgia theme since the plot is imaginable.
The impact depends on the observer’s
5.3 Nostalgia: how luxury fashion brands past, memories, and the degree of familiar-
use nostalgia as a theme in their ity he/she has with the nostalgia themed
advertising advertising content. Emotional bonding
According to the findings, nostalgia theme is a desired outcome for brands via using
was frequently used in the selected adverts emotional branding paradigm. “Emotional
with the key words: past, vintage, antiques, branding focuses on brand meanings that
bitter-sweet, memories, birth, experience, interact with consumer lives and inspire
and home-sick. This major theme rep- their passion, lifestyle, memories, and ex-
resents a longing for the past. Consistent periences” (Thompson et al., 2006 cited in
with the adverts’ analysis, nostalgia theme Akgün et al., 2013, p. 504). As seen in this
was frequently used to represent the research; the emotional content used for
brand’s country of origin’s traditional life- emphasizing luxury brand characteristics
style, as can be seen in D&G adverts em- such as heritage, and themes as nostal-
phasizing Sicily. The main emphasize was gia, build an emotional bond between the
on traditional Italian women, family, and brand, and observer which helps build-
lifestyle. It can be interpreted as a respect ing brand attachment, and brand loyalty.
from the brand to its root, a longing for “Emotional branding is a consumer-cen-
family, traditions, and traditional Italian tric, relational, and story-driven approach
lifestyle. Similar to D&G, Tommy Hilfiger to forging deep and enduring affective
adverts adopted nostalgia to represent the bonds between consumers and brands”
importance of family, unity, and home. (Roberts, 2004 cited in Thompson et al.,
One usually feels nostalgic when it is time 2006, p. 50). Due to being a story-driven
to go back home for holidays, since it is the approach; narratives, and the degree of
320 Ok / Studies in Communication Sciences 18.2 (2018), pp. 307–324
empathy and familiarity used in the ad- in advertising via content analysis (Mer-
vertising content to emotionally affect the chant & Rose, 2013). Because this research
observer is crucial. Brands should focus on examined the advertising of luxury fashion
telling stories which inspire their costum- brands targeting the European market as
ers, and these stories should contain a true a different cultural context via content
understanding of the observers’ lifestyle, analysis of imagery. On the other hand,
aims, and dreams (Thompson, 2006). Stern (1992a) suggests using nostalgia in
Therefore, nostalgia theme also provides advertising is more beneficial for nesting
benefits for branding, and marketing via products, and comfort food. However, this
strengthening emotional branding. research does not agree on Stern’s general-
Stern (1992a) identifies 2 nostalgia ization, since this research fills the gap in
types: Personal nostalgia refers to ide- nostalgia literature in terms of luxury fash-
alizing the personally remembered past ion brand category by showing that this
while historical nostalgia refers to desire field also adopts nostalgia for promoting
for returning to a time in the past before brand heritage, and products by also using
the audience was born. In the analyzed nostalgia as a theme for reminding of one’s
adverts, both nostalgia types can be seen. past, and childhood. Furthermore, Havle-
Since some of them represent a closer na, and Holak (1991) suggest that nostal-
time in the past as the 70’s, 80’s, 90’s life- gia evokes positive emotions, and filters
styles; while some of them represent the negative thoughts related to the observer’s
18th Century, and before the observer was past. This research agrees on this sugges-
born. However, this research also agrees tion since the analyzed adverts projected a
on the nostalgia definition of Baker & positive representation of the past, and the
Kennedy (1994), in which they identified research states that nostalgia is beneficial
3 types of nostalgia. While real, and stim- to build an emotional bond between the
ulated are similar to personal, and histori- observer, and brand which is possible by
cal nostalgia; collective nostalgia refers to evoking positive memories about the past.
“a bittersweet yearning for the past which
represents a culture, a generation, or a 5.4 Nostalgia, and narrative
nation” (Baker & Kennedy, 1994, p. 171). transportation
Because in the analyzed adverts, there are Narrative is one of the most important el-
cultural references, and symbols which ements of an advert especially for luxury
an observer from a certain cultural back- fashion brands which aim to sell the ex-
ground, a generation, or a nation can only perience. According to the analysis; strong
feel strongly familiar with. key themes and words related to nostalgia,
Furthermore, this research agrees on and symbols are the other core elements
the statement: “Marketers can promote which strengthened the narrative. Using
a brand’s heritage by evoking the brand’s the theme nostalgia provides many bene-
history and/or a brand’s origins through fits to the brand, and some of these ben-
vicarious nostalgia based advertising” efits are the outcomes of narrative trans-
(Merchant & Rose, 2013, p. 2624). This portation.
statement was made for luxury brands; As mentioned; Gerrig (1993), and
however according to the analysis, it is Green & Brock (2000) describe transpor-
also acceptable for luxury fashion brands tation as an experience which a traveler
advertising since the use of heritage, and moves away from his world of origin by
nostalgia together is evidenced; and nos- reading a realistic narrative, and this ex-
talgia becomes a tool to inform the ob- perience changes the traveler’s beliefs,
server about the brand heritage. Thus and attitudes due to losing information
this statement fills the gap in Merchant & of the real world. It makes the persuasion
Rose’s further research suggestions: to ex- possible by reducing cognitive respond-
plore other cultural contexts in terms of ing, and increasing affective thoughts.
vicarious (historical) nostalgia and her- Furthermore, Escalas (2007), and Phillip
itage, and to research a brand’s heritage & McQuarrie (2010) suggest that narrative
–Familiarity –Intention
–Attention Measurement
–Transportability scale
Ok / Studies in Communication Sciences 18.2 (2018), pp. 307–324 321
–Age
–Education
Figure
–Sex2: Model: Benefits of Using Nostalgia in Luxury Fashion Advertising
Nostalgia theme
in luxury fashion
adverts via Life-like and more Effective and Strong narrative
– Symbols powerful narrative persuasive advertising and familiarity
– Other supporting
themes Narrative
transportation:
– Less critical thought
and counterarguments
– More affective
Making the thoughts
Informing the
advertising a form – Change in belief,
observer in terms of
of art attitude and
brand’s heritage
intention
Own illustration
porarily change about the product due to builds an emotional bond between the
less critical, and more affective thoughts. brand and the customer, and strengthens
However, the aims of this research were to emotional branding-brand loyalty. Thus
show how luxury fashion brands use nos- it also provides benefits for branding, and
talgia as a theme in their advertising, and marketing. Therefore, if decreasing the
to analyze benefits of using nostalgia rath- psychological distance between the luxu-
er than testing narrative transportation ry brand, and the customer is aimed; this
theory. Thus this research does not prove theme can be used to increase emotional
that narrative transportation happens at branding. Finally, nostalgia theme can be
the end of this process, it assumes this last used to make the narrative more power-
step: “familiarity” leads to narrative trans- ful, and life-like since it provides a familiar
portation based on the model of Van Laer story to the observer. As demonstrated in
et al. (2014). Figure 2, the narrative supported by nos-
talgia theme makes the advertising more
effective due to familiarity. Thus it has the
6 Conclusion ability to narratively transport the custom-
er. Narrative transportation of the observ-
This research aimed to identify how luxury er results in belief, attitude, and intention
fashion brands use nostalgia in their adver- changes. Therefore, if it is used wisely by
tising, and marketing. Firstly, the research the industry; nostalgia is a crucial theme
analyzed 5 luxury fashion brands’ 60 ad- to make powerful adverts in luxury fashion
verts from Italian Vogue by a content anal- advertising.
ysis of imagery, and semiotics discipline.
This research revealed the importance of 6.2 Limitations and further
luxury fashion brand characteristics for a research suggestions
luxury fashion brand in the adverts’ narra- This research focused on European ad-
tives, identified that nostalgia theme was vertising perspective. Further research
frequently used in the analyzed adverts, should examine other cultural contexts,
and explained the benefits of nostalgia. and product areas of advertising relating
By filling the gap in the research of Stern to nostalgia.
(1992a), the research demonstrated that
also this advertising field uses nostalgia
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