Harpreet Singh - Resume - 3

HARPREET
SINGH
PROFESSIONAL SUMMARY
Results-driven marketing specialist and food handler with strong
leadership, problem-solving, and time management skills. Bachelor's
degree in Food Processing and Engineering, along with a Food Handler
[email protected]
Certification. Excellent customer service and teamwork abilities.
om
Adaptable and dedicated to delivering exceptional results. Fluent in
English, Hindi, and Punjabi. Accomplished martial artist with district
+1 431 990 2413
and state-level wins. Ready to contribute to organizational success
Winnipeg, MB R3R 0W1
SKILLS WORK HISTORY

• Active Listening 7 Eleven Store - Sales Associate Specialist
• Supply Restocking Charleswood Mb • 07/2023 - Current
• Infection Control
• Offered each customer top-notch, personal service to boost sales
• Fitting Room Operations
and customer satisfaction.
Achievements:
• Answered questions about store policies and addressed customer
• 1st position in MARTIAL ART in
concerns.
Virsa Sambhal Gatka Cup, District
• Greeted customers and helped with product questions, selections,
Level
and purchases.
• 1st position in MARTIAL ART in
• Worked closely with shift manager to solve problems and handle
Virsa Sambhal Gatka Cup, State
customer concerns.
Level
• Used POS system to process sales, returns, online orders, and gift
• Answering Customer Questions
card activations.
• Store Policies and Procedures
• Monitored customers for signs of security concerns and escalated
• Display Building
issues to management.
• Strategic Selling
• Computer Proficiency and Co-op Gas Bar - Cashier
Microsoft Office Charleswood, Winnipeg MB • 03/2023 - Current
• Educational Opportunities
• Merchandise Alteration Estimates • Kept facilities clean, neat, and organized to give areas professional
• Leadership and fresh appeal.
• Store Opening and Closing • Provided excellent customer service to guests by promptly
• Legal Standards responding to inquiries and requests.
• Sales Contracts • Responded to customer requests efficiently and with knowledgeable
• Customer Assistance assistance.
• Money Transfer Systems • Supported store operations by maintaining clean and organized store
• Account Assistance atmosphere.
• Brand Visibility Skills:
• Product Promotion • Proficient in English, Hindi, and Punjabi
• Customer Buying Habits • Efficient time management skills
• Rewards Programs • Strong problem-solving abilities
• Technical Management • Excellent teamwork and leadership qualities
• Loyalty Programs • Highly adaptable to changing routines
• Store Operations • Strong analytical thinking and planning skills
• Product Knowledge • Resilient and able to handle stress
• Promotion and Advertising Certifications:
• Digital Databases
• Independent Judgement
• Dairy Products Processor (National Skill Qualification Framework
• Cash Handling Level 5)
• Loss Prevention Goals Monitoring • Jam, Jelly, and Ketchup Processing Technician (National Skill
• Cash Register Operation Qualification Framework Level 4)
• Business Projections Industrial Training:
• Store Layouts
• One-month Internship Training in Rajni Herbal
• Faxing Orders
• Five-month Industrial Training in Production and Quality Control
• Sales Expertise
Department at VERKA Mohali Dairy
• Purchase Packaging
• Work Experience in Knack Global Industry (A Medical Billing) as an
• POS System Operations
AR and Manager
• Sales and Marketing Methods
• Worked at McDonald's, India
• Corporate Compliance
• Processed refunds and exchanges in accordance with company
• Conflict Resolution
policy.
• Assigning Tasks
• Identified and resolved discrepancies and errors in customer
• Speech Clarity
accounts.
• Monitor Security
• Checked personal identifications during alcohol and tobacco sales.
• Security Practices
• Encouraged customers to make additional purchases by highlighting
• Job Counseling
current deals and keeping lane well-stocked.
• Business Continuity
• Maintained current knowledge of store promotions and highlighted
• Merchandise Financing
sales to customers.
• Organization Strategies
• Used POS system to enter orders, process payments and issue
• Time Management
receipts.
• Sales Goal Attainment
• Performed cash, card and check transactions to complete customer
• Sales Planning and
purchases.
Implementation
• Tallied cash drawer at beginning and end of each work shift.
Knack Global - HR Manager

EDUCATION Punjab, India • 01/2022 - 10/2022
Assiniboine Community College • Executed proven strategies to hit sales quota and help company
Brandon, MB • 09/2023 achieve goals.
• Worked diligently to resolve unique and recurring complaints,
Advanced Diploma: Human
promoting loyalty, and enhancing operations.
Resource Management
• Established strong relationships with major accounts and key
Canadian Food Institute decision-makers to increase sales in designated territory.
Toronto, ON • 01/2022 • Built lasting relationships with clients through outstanding customer
service interactions.
Certificate: Food Handler
Verka Milk Plant - Quality Controller
SGTB KHALSA COLLEGE Mohali, Punjab, India • 08/2021 - 01/2022
SHRI ANANDPUR SHAIB, PUNJAB,
INDIA • 05/2021 • Improved quality processes for increased efficiency and
effectiveness.
BACHELOR OF VACATIONAL: FOOD • Followed quality standards and procedures to minimize errors and
SCIENCE
maximize customer satisfaction.
Now I am doing HRM (HUMAN • Developed and implemented quality assurance improvements.
RESOURCE MANGEMENT) in • Rejected materials, components and finished products and
Robertson College, Winnipeg MB documented reasons.
LANGUAGES
English Punjabi
Full Professional Native or Bilingual

Hindi
Native or Bilingual

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HARPREET

Winnipeg, MB R3R 0W1

SKILLS WORK HISTORY

Knack Global - HR Manager

Full Professional Native or Bilingual

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