Leadership Enhancing The Lessons of Experience 8Th Edition Hughes Test Bank Full Chapter PDF
Leadership Enhancing The Lessons of Experience 8Th Edition Hughes Test Bank Full Chapter PDF
Leadership Enhancing The Lessons of Experience 8Th Edition Hughes Test Bank Full Chapter PDF
Chapter 04
1. Influence refers to the degree of change in a target person's attitudes, values, beliefs, or
behaviors.
True False
2. Influence tactics refer to one person's actual behaviors designed to change another person's
attitudes, beliefs, values, or behaviors.
True False
4-1
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3. The amount of power followers have in work situations is always less than the amount of
power held by the group's leader.
True False
4. Having a more open office reflects, but does not affect, power differentials between people.
True False
True False
6. Leaders usually can exert more power during periods of relative calm than during a crisis.
True False
7. Referent power is the potential influence one has due to the strength of the relationship
between the leader and the followers.
True False
8. Expert power involves the authority granted by the organization to the leader in order to
influence others.
True False
True False
4-2
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10. Coercive power is the potential to influence others through the administration of negative
sanctions.
True False
11. In highly effective organizations, there tends to be a high degree of reciprocal influence
between leaders and followers.
True False
12. A socialized need for power is a more mature, self-sacrificing form than a personalized need
for power.
True False
13. Those who derive a sense of satisfaction from influencing others are said to have a high need
for affiliation.
True False
14. The overall composite Miner's Sentence Completion Scale (MSCS) score has consistently
been found to predict leadership success in hierarchical organizations.
True False
15. Studies indicate that long-term success requires leaders to have a high need for socialized
power and a low level of activity inhibition.
True False
16. Rational persuasion occurs when an agent uses inspirational appeals to influence others.
True False
4-3
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17. Using threats or persistent reminders to influence targets are examples of pressure tactics.
True False
18. A leader with legitimate power has the widest array of influence tactics available.
True False
19. A leader is in the best position to use "hard" influence tactics such as legitimizing and
pressure tactics after developing a strong base of referent power.
True False
20. Studies show that female managers are less likely than male managers to compromise or
negotiate during their influence attempts.
True False
21. Which of the following refers to one person's actual behaviors designed to change another
person's attitudes, beliefs, values, or behaviors?
A. Power
B. Influence
C. Authority
D. Influence tactics
4-4
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22. Influence is best defined as the:
23. Many aspects of office arrangements can affect a leader's or follower's power. Which of the
following statements is true in relation to this statement?
C. Individuals sitting at the ends of rectangular tables often wield more power.
24. A leader who has developed close interpersonal relationships with followers generally uses
_____ power to influence them.
A. legitimate
B. referent
C. coercive
D. reward
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25. _____ power is a function of the amount of knowledge one possesses relative to the rest of
the members of a group.
A. Reward
B. Referent
C. Coercive
D. Expert
26. When students respond positively to requests from teachers who are well-liked and
respected, it can be inferred that the teachers have:
A. expert power.
B. referent power.
C. legitimate power.
D. coercive power.
27. Which of the following statements is most likely true of legitimate power?
A. Compensation
B. Praise
C. Personal growth
D. Time off
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29. The ability to control others through the fear of punishment or the loss of valued outcomes is
known as:
A. expert power.
B. reward power.
C. legitimate power.
D. coercive power.
30. A police officer giving a speeding ticket to a driver is most likely using:
A. referent power.
B. reward power.
C. coercive power.
D. expert power.
31. Followers are more likely to use _____ power to change their leader's behavior if they have a
relatively high amount of referent power with their fellow co-workers.
A. reward
B. coercive
C. legitimate
D. expert
4-7
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32. Research findings by French and Raven indicate that leaders who rely primarily on _____ and
_____ power have subordinates who are more motivated and satisfied, are absent less, and
perform better.
A. referent; expert
B. coercive; referent
C. expert; reward
D. reward; legitimate
33. Which of the following statements concerning power and influence is most likely FALSE?
C. Leaders vary in the extent to which they share power with subordinates.
34. _____ is exercised in the service of higher goals to others or organizations and often involves
self-sacrifice toward those ends.
A. Democracy
B. Personalized power
C. Socialized power
D. Management motivation
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35. A politician's advisor explains how demographic changes in the politician's district make it
important for the politician to spend more time in the district seeing constituents than she
has in the past. This is an example of:
A. ingratiation.
B. an inspirational appeal.
C. a consultation.
D. a rational persuasion.
36. Which of the following is occurring when agents ask targets to participate in planning an
activity?
A. Rational persuasion
B. Ingratiation
C. Consultation
D. Personal appeal
37. A judge who gives a convicted prisoner a suspended sentence but tells him to consider the
suspension a "sword hanging over your head" if he breaks the law again is using:
A. legitimizing tactics.
B. coalition tactics.
C. pressure tactics.
D. rational persuasion.
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38. Rational tactics are most likely used by a person when:
A. he or she is at a disadvantage.
Essay Questions
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41. What is the difference between power, influence, and influence tactics? What is the
relationship between the three concepts in terms of leadership?
43. Briefly outline the five sources of social power from French and Raven's typology.
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44. What is legitimate power? How does legitimate authority differ from leadership? Provide
examples to illustrate your response.
45. What is coercive power? How can followers use coercive power to influence a leader's
behavior? Provide examples to illustrate your response.
46. What is the Thematic Apperception Test (TAT)? What does the TAT measure? Briefly
describe the components of the test.
4-12
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47. Differentiate between leaders who have personalized power and leaders who have socialized
power.
48. How does the need for power differ from the motivation to manage?
49. What are the six composites used in Miner's Sentence Completion Scale (MSCS) to describe
the motivation to manage? What conclusions can be made about leadership from MSCS
scores?
4-13
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50. The Influence Behavior Questionnaire (IBQ) is designed to assess nine types of influence
tactics. Describe at least four of these influence tactics.
4-14
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Chapter 04 Power and Influence Answer Key
1. Influence refers to the degree of change in a target person's attitudes, values, beliefs, or
(p. 117) behaviors.
TRUE
Difficulty: 1 Easy
Type: Vocabulary
2. Influence tactics refer to one person's actual behaviors designed to change another
(p. 117) person's attitudes, beliefs, values, or behaviors.
TRUE
Difficulty: 1 Easy
Type: Vocabulary
3. The amount of power followers have in work situations is always less than the amount of
(p. 118) power held by the group's leader.
FALSE
Difficulty: 1 Easy
Type: Knowledge
4-15
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“We know a great deal about a good many things,” said Mrs.
Maplebury.
“What is it, Bradbury?” said Mrs. Fisher.
“I’m afraid I shall have to leave you for a couple of days. Great
nuisance, but there it is. But, of course, I must be there.”
“Where?”
“Ah, where?” said Mrs. Maplebury.
“At Sing-Sing. I see in the paper that to-morrow and the day after
they are inaugurating the new Osborne Stadium. All the men of my
class will be attending, and I must go, too.”
“Must you really?”
“I certainly must. Not to do so would be to show a lack of college
spirit. The boys are playing Yale, and there is to be a big dinner
afterwards. I shouldn’t wonder if I had to make a speech. But don’t
worry, honey,” he said, kissing his wife affectionately. “I shall be back
before you know I’ve gone.” He turned sharply to Mrs. Maplebury. “I
beg your pardon?” he said, stiffly.
“I did not speak.”
“I thought you did.”
“I merely inhaled. I simply drew in air through my nostrils. If I am
not at liberty to draw in air through my nostrils in your house, pray
inform me.”
“I would prefer that you didn’t,” said Bradbury, between set teeth.
“Then I would suffocate.”
“Yes,” said Bradbury Fisher.
And what of Felicia, meanwhile? She was, alas, far from returning
the devotion which scorched Chester’s vital organs. He seemed to
her precisely the sort of man she most disliked. From childhood up
Felicia Blakeney had lived in an atmosphere of highbrowism, and the
type of husband she had always seen in her daydreams was the
man who was simple and straightforward and earthy and did not
know whether Artbashiekeff was a suburb of Moscow or a new kind
of Russian drink. A man like Chester, who on his own statement
would rather read one of her mother’s novels than eat, revolted her.
And his warm affection for her brother Crispin set the seal on her
distaste.
Felicia was a dutiful child, and she loved her parents. It took a bit
of doing, but she did it. But at her brother Crispin she drew the line.
He wouldn’t do, and his friends were worse than he was. They were
high-voiced, supercilious, pince-nezed young men who talked
patronisingly of Life and Art, and Chester’s unblushing confession
that he was one of them had put him ten down and nine to play right
away.
You may wonder why the boy’s undeniable skill on the links had no
power to soften the girl. The unfortunate fact was that all the good
effects of his prowess were neutralised by his behaviour while
playing. All her life she had treated golf with a proper reverence and
awe, and in Chester’s attitude towards the game she seemed to
detect a horrible shallowness. The fact is, Chester, in his efforts to
keep himself from using strong language, had found a sort of relief in
a girlish giggle, and it made her shudder every time she heard it.
His deportment, therefore, in the space of time leading up to the
proposal could not have been more injurious to his cause. They
started out quite happily, Chester doing a nice two-hundred-yarder
off the first tee, which for a moment awoke the girl’s respect. But at
the fourth, after a lovely brassie-shot, he found his ball deeply
embedded in the print of a woman’s high heel. It was just one of
those rubs of the green which normally would have caused him to
ease his bosom with a flood of sturdy protest, but now he was on his
guard.
“Tee-hee!” simpered Chester, reaching for his niblick. “Too bad, too
bad!” and the girl shuddered to the depths of her soul.
Having holed out, he proceeded to enliven the walk to the next tee
with a few remarks on her mother’s literary style, and it was while
they were walking after their drives that he proposed.
His proposal, considering the circumstances, could hardly have
been less happily worded. Little knowing that he was rushing upon
his doom, Chester stressed the Crispin note. He gave Felicia the
impression that he was suggesting this marriage more for Crispin’s
sake than anything else. He conveyed the idea that he thought how
nice it would be for brother Crispin to have his old chum in the family.
He drew a picture of their little home, with Crispin for ever popping in
and out like a rabbit. It is not to be wondered at that, when at length
he had finished and she had time to speak, the horrified girl turned
him down with a thud.
It is at moments such as these that a man reaps the reward of a
good upbringing.
In similar circumstances those who have not had the benefit of a
sound training in golf are too apt to go wrong. Goaded by the sudden
anguish, they take to drink, plunge into dissipation, and write vers
libre. Chester was mercifully saved from this. I saw him the day after
he had been handed the mitten, and was struck by the look of grim
determination in his face. Deeply wounded though he was, I could
see that he was the master of his fate and the captain of his soul.
“I am sorry, my boy,” I said, sympathetically, when he had told me
the painful news.
“It can’t be helped,” he replied, bravely.
“Her decision was final?”
“Quite.”
“You do not contemplate having another pop at her?”
“No good. I know when I’m licked.”
I patted him on the shoulder and said the only thing it seemed
possible to say.
“After all, there is always golf.”
He nodded.
“Yes. My game needs a lot of tuning up. Now is the time to do it.
From now on I go at this pastime seriously. I make it my life-work.
Who knows?” he murmured, with a sudden gleam in his eyes. “The
Amateur Championship—”
“The Open!” I cried, falling gladly into his mood.
“The American Amateur,” said Chester, flushing.
“The American Open,” I chorused.
“No one has ever copped all four.”
“No one.”
“Watch me!” said Chester Meredith, simply.