Meeting The Ethical Challenges of Leadership Casting Light or Shadow 6Th Edition Johnson Test Bank Full Chapter PDF
Meeting The Ethical Challenges of Leadership Casting Light or Shadow 6Th Edition Johnson Test Bank Full Chapter PDF
Meeting The Ethical Challenges of Leadership Casting Light or Shadow 6Th Edition Johnson Test Bank Full Chapter PDF
Multiple Choice
1. Which “face of evil” forces us to examine our motives?
A. Dreadful approach
B. Deception approach
C. Administrative approach
D. Sanctioned destruction approach
Ans: A
Cognitive Domain: Application
Answer Location: Facing Evil
Difficulty Level: Medium
3. Which “face of evil” focuses on the power of situational factors to produce evildoing?
A. Deception approach
B. Evil as ordinary approach
C. Evil as choice approach
D. Sanctioned destruction approach
Ans: B
Cognitive Domain: Application
Answer Location: Evil as Ordinary
Difficulty Level: Medium
1
Instructor Resource
Johnson, Meeting the Ethical Challenges of Leadership, 6e
SAGE Publishing, 2018
8. All of the following are components of the definition of workplace spirituality EXCEPT:
A. community
B. inner life
C. endurance
D. meaningful work
Ans: C
Cognitive Domain: Comprehension
Answer Location: Spirituality and Leadership
2
Instructor Resource
Johnson, Meeting the Ethical Challenges of Leadership, 6e
SAGE Publishing, 2018
13. In the four-stage model of forgiveness, at the _____ step, the injured party realizes he or she
is paying a high price for dwelling on the injury and considers possibilities.
A. uncovering
B. decision
3
Instructor Resource
Johnson, Meeting the Ethical Challenges of Leadership, 6e
SAGE Publishing, 2018
C. work
D. deepening
Ans: B
Cognitive Domain: Application
Answer Location: The Forgiveness Process
Difficulty Level: Medium
14. In the four strands that explain how warring groups can bind together, ______ means to
reject revenge in favor of restraint.
A. empathy
B. commitment
C. forbearance
D. moral truth
Ans: C
Cognitive Domain: Comprehension
Answer Location: The Forgiveness Process
Difficulty Level: Medium
15. In the four strands that explain how warring groups can bind together, ______ is used to
restore the broken relationship.
A. empathy
B. commitment
C. forbearance
D. moral truth
Ans: B
Cognitive Domain: Comprehension
Answer Location: The Forgiveness Process
Difficulty Level: Medium
16. All of the following are components of the 5-R model for evaluating apologies EXCEPT:
A. recognition
B. repetition
C. remorse
D. revaluating
Ans: D
Cognitive Domain: Comprehension
Answer Location: Seeking Forgiveness
Difficulty Level: Medium
17. According to Ashmos and Duchon, the ______ refers to the fact that employees have
spiritual needs.
A. meaningful work
B. community
C. inner life
D. exterior life
Ans: C
4
Instructor Resource
Johnson, Meeting the Ethical Challenges of Leadership, 6e
SAGE Publishing, 2018
18. ______ refers to the fact that organization members desire connection to others.
A. Meaningful work
B. Community
C. Inner life
D. Exterior life
Ans: B
Cognitive Domain: Comprehension
Answer Location: Spirituality and Leadership
Difficulty Level: Medium
19. _____ is a concern about future consequences of actions for this and future generations.
A. Humanism
B. Generativity
C. Benevolence
D. Humility
Ans: B
Cognitive Domain: Comprehension
Answer Location: Spirituality and Leadership
Difficulty Level: Medium
22. In the ______ stage of forgiveness, the forgiver recognizes the high price he or she is paying
for dwelling on the injury.
5
Instructor Resource
Johnson, Meeting the Ethical Challenges of Leadership, 6e
SAGE Publishing, 2018
A. acceptance
B. denial
C. decision
D. deception
Ans: C
Cognitive Domain: Comprehension
Answer Location: The Forgiveness Process
Difficulty Level: Easy
23. Workplace spirituality emphasizes inner life, meaningful work, and ______.
A. beauty
B. community
C. purpose
D. ethics
Ans: B
Cognitive Domain: Comprehension
Answer Location: Spirituality and Leadership
Difficulty Level: Medium
25. In the ______, aggression provokes retaliation which in turn provokes further aggression.
A. cycle of deception
B. cycle of despair
C. cycle of evil
D. cycle of denial
Ans: C
Cognitive Domain: Knowledge
Answer Location: Breaking the Cycle of Evil
Difficulty Level: Medium
26. The evil as ______ perspective focuses on the situational factors that cause normal people to
become evildoers.
A. ordinary
B. deception
C. despair
D. administration
Ans: A
6
Instructor Resource
Johnson, Meeting the Ethical Challenges of Leadership, 6e
SAGE Publishing, 2018
27. ______ can help restore the dignity of victims and promote healing.
A. Correspondence
B. Thankfulness
C. Prayer
D. Apologies
Ans: D
Cognitive Domain: Knowledge
Answer Location: Seeking Forgiveness
Difficulty Level: Medium
29. ______ is confidence in the character and truthfulness of the organization and its
representatives.
A. Humility
B. Integrity
C. Trust
D. Care
Ans: C
Cognitive Domain: Comprehension
Answer Location: Spirituality and Leadership
Difficulty Level: Medium
30. ______ apologies do not question whether the victim was damaged.
A. Humble
B. Authentic
C. Trusting
D. Caring
Ans: B
Cognitive Domain: Comprehension
Answer Location: Seeking Forgiveness
Difficulty Level: Easy
31. ______ is likely to continue when others fail to intervene to stop it.
7
Instructor Resource
Johnson, Meeting the Ethical Challenges of Leadership, 6e
SAGE Publishing, 2018
A. Power
B. Evil
C. Wrongdoing
D. Care
Ans: B
Cognitive Domain: Knowledge
Answer Location: Evil as Ordinary
Difficulty Level: Medium
32. The first phase of the four-stage model of forgiveness is ______, a victim may initially deny
that a problem exists.
A. decision
B. uncovering
C. work
D. deepening
Ans: B
Cognitive Domain: Comprehension
Answer Location: The Forgiveness Process
Difficulty Level: Medium
33. The fourth and final phase of the four-stage model of forgiveness, ______, describes the
outcomes of forgiving.
A. decision
B. uncovering
C. work
D. deepening
Ans: D
Cognitive Domain: Comprehension
Answer Location: The Forgiveness Process
Difficulty Level: Medium
34. ______ is the recognition that employees have an inner life that nourishes and is nourished
by meaningful work that takes place in the context of community.
A. Workplace spirituality
B. Moral identity
C. Moral reasoning
D. Deepening
Ans: A
Cognitive Domain: Comprehension
Answer Location: Spirituality and Leadership
Difficulty Level: Medium
35. All are part of the four strands that can help bring reconciliation between warring groups
EXCEPT:
A. moral truth
B. empathy
8
Instructor Resource
Johnson, Meeting the Ethical Challenges of Leadership, 6e
SAGE Publishing, 2018
C. commitment
D. compassion
Ans: D
Cognitive Domain: Application
Answer Location: The Forgiveness Process
Difficulty Level: Hard
36. All of the following are part of the 5-R model for evaluating the apologies of others
EXCEPT:
A. remorse
B. recognition
C. respect
D. repetition
Ans: C
Cognitive Domain: Comprehension
Answer Location: Seeking Forgiveness
Difficulty Level: Hard
37. With ______, the person takes concrete steps to aid the victim.
A. restitution
B. remorse
C. respect
D. repetition
Ans: A
Cognitive Domain: Comprehension
Answer Location: Seeking Forgiveness
Difficulty Level: Medium
38. ______ refers to the fact that workers typically are motivated by more than material rewards.
A. Inner life
B. Workplace spirituality
C. Meaningful work
D. Meaningful life
Ans: C
Cognitive Domain: Comprehension
Answer Location: Spirituality and Leadership
Difficulty Level: Medium
39. ______ is kindness toward others, desire to promote the happiness, and prosperity of
employees.
A. Benevolence
B. Humility
C. Integrity
D. Compassion
Ans: A
Cognitive Domain: Knowledge
9
Instructor Resource
Johnson, Meeting the Ethical Challenges of Leadership, 6e
SAGE Publishing, 2018
True/False
40. More and more academics are studying the link between spiritual values and practices and
organizational performance.
Ans: T
Cognitive Domain: Comprehension
Answer Location: Spirituality and Leadership
Difficulty Level: Hard
44. The evil as choice perspective emphasizes the motivations behind evil.
Ans: F
Cognitive Domain: Knowledge
Answer Location: Facing Evil
Difficulty Level: Medium
45. The positive outcomes of forgiving are experienced in the deepening phase of the forgiveness
process.
Ans: T
Cognitive Domain: Application
Answer Location: The Forgiveness Process
Difficulty Level: Hard
46. In order for warring groups to reconcile, both parties must acknowledge that one or both
caused injury.
10
Instructor Resource
Johnson, Meeting the Ethical Challenges of Leadership, 6e
SAGE Publishing, 2018
Ans: T
Cognitive Domain: Application
Answer Location: The Forgiveness Process
Difficulty Level: Medium
48. A number of scholars argue that we become good or evil through a series of small,
incremental decisions.
Ans: T
Cognitive Domain: Application
Answer Location: Evil as a Choice
Difficulty Level: Medium
Short Answer/Essay
50. Briefly describe the four-stage model of forgiveness.
Ans: In the first phase, uncovering, a victim may initially deny that a problem exists. During the
second phase, decision, the injured party recognizes that he or she is paying a high price for
dwelling on the injury, considers the possibility of forgiveness, and commits himself or herself to
forgiving. Forgiveness is accomplished in the third stage, work. The wronged party tries to
understand (not condone) the victimizer’s background and motivation. The fourth and final
phase, deepening, describes the outcomes of forgiving.
Cognitive Domain: Comprehension
Answer Location: The Forgiveness Process
Difficulty Level: Medium
11
Instructor Resource
Johnson, Meeting the Ethical Challenges of Leadership, 6e
SAGE Publishing, 2018
52. According to Robert Enright, professor of educational psychology and president of the
International Forgiveness Institute at the University of Wisconsin, name four things forgiveness
is NOT.
Ans: Forgetting past wrongs to “move on”
Excusing or condoning bad, damaging behavior
Reconciliation or coming together again (forgiveness opens the way to reconciliation, but the
other person must change or desire to reconcile)
Reducing the severity of offenses
Offering a legal pardon
Pretending to forgive in order to wield power over another person
Ignoring the offender
Dropping our anger and becoming emotionally neutral
Cognitive Domain: Knowledge
Answer Location: The Forgiveness Process
Difficulty Level: Easy
54. Dispute resolution expert Susan Opotow believes that moral exclusion progresses through
five states or elements that reinforce one another and can become a vicious cycle that ends in
death and destruction. What are these five states?
Ans: Conflicts of interest are salient, group categorizations are salient, moral justifications are
prominent, unjust procedures are described as expedient, and harmful outcomes occur.
Cognitive Domain: Knowledge
Answer Location: Evil as Exclusion
Difficulty Level: Easy
55. Describe the four strands that can help bring reconciliation between warring groups.
Ans: The first strand is moral truth, the second strand of the cable is forbearance, the third strand
is empathy for the enemies’ humanity, and the fourth and final strand of the forgiveness cable is
commitment to restore the broken relationship.
Cognitive Domain: Comprehension
Answer Location: The Forgiveness Process
Difficulty Level: Medium
56. Name and briefly describe the common spiritual practices that help leaders become more
ethical and effective.
12
Instructor Resource
Johnson, Meeting the Ethical Challenges of Leadership, 6e
SAGE Publishing, 2018
Ans: Demonstrating respect for others’ values, treating others fairly, expression of caring and
concern, listening responsively, appreciating the contributions of others, and engaging in
reflective practice.
Cognitive Domain: Comprehension
Answer Location: Spirituality and Leadership
Difficulty Level: Medium
58. Compare and contrast the six faces of evil. What overall picture of evil emerges from your
analysis?
Ans: Varies
Cognitive Domain: Analysis
Difficulty Level: Medium
59. What are some of the improvements spirituality can make in the workplace?
Ans: Varies
Cognitive Domain: Application
Difficulty Level: Hard
60. As a follower, what steps can you take to resist pressure to do evil?
Ans: Varies
Cognitive Domain: Application
Difficulty Level: Hard
61. Is forgiveness “one of a leader’s most powerful weapons in the fight against evil?” Why or
why not?
13
Instructor Resource
Johnson, Meeting the Ethical Challenges of Leadership, 6e
SAGE Publishing, 2018
Ans: Varies
Cognitive Domain: Analysis
Difficulty Level: Medium
62. Apply the four-stage model of forgiveness to a real-life example of reconciliation. How well
does the model reflect what happened in this case? What do you learn from this example?
Ans: Varies
Cognitive Domain: Application
Difficulty Level: Hard
63. What role should spirituality play in shaping a leader’s ethical decisions and behavior?
Defend your position.
Ans: Varies
Cognitive Domain: Application
Difficulty Level: Hard
64. Which spiritual discipline would be most useful to you as a leader? Describe how you could
use this practice to further your development as a leader.
Ans: Varies
Cognitive Domain: Application
Difficulty Level: Hard
65. Use the values described in the chapter to evaluate the spiritual health of your organization.
Ans: Varies
Cognitive Domain: Application
Difficulty Level: Hard
66. In the 5-R model for evaluating the apologies of others, list each category and describe each.
Ans: Varies
Cognitive Domain: Comprehension
Difficulty Level: Medium
14
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CHAPTER VIII.
THE SHIP.
I
t was wonderful how many sea creatures Peggy and Janet found
when they began. The little tub was quite full before long, and
Peggy, looking into it, told Janet that she was afraid they wouldn’t
be very comfortable.
Janet considered for a minute, and then told Peggy that there
was an old washing-tub in the scullery which she was sure her aunt
would let her use instead of her own little one; then there would be
room enough for all the creatures to be happy.
“But how would we ever get a washing-tub filled with water out of
the sea?” Peggy asked.
“Hoots! James and me can
carry it up in pails,” said Janet.
“Will you ask Aunt
Euphemia about it?” Peggy
asked. She had begun to see
that Janet could get anything
she wanted. Janet said that she
would, and went off to gain Aunt
Euphemia’s consent to the
scheme. She came back
smiling, and Peggy knew all
was right, so she clapped her
hands with delight.
“O Janet, do you think James will get the water to-night?” she
cried. “For it would be horrid if my poor beasts died, or were sick for
want of it.”
Janet then went off to look for James, and before long Peggy had
the joy of seeing him come toiling up the walk, carrying two huge
pails of water. Then Janet went down to the sea again with two pails,
and brought them back filled, and James brought two more, and
when they had all been poured into the tub it was quite full.
“Now I can put in my beasts!” Peggy cried.
The first of all was a great prize: it was a bit of
stone with two sea anemones attached to it. Sea
anemones are the creatures that Peggy had
seen in the pool that were like little pink flowers.
Janet had explained to her that it hurt anemones
to be scraped off the rocks, and so they had to
hunt till they found them growing on a small
stone that it was possible to lift. It had been some time before they
found this, but at last, at the bottom of a pool, Janet spied a small
stone with two beautiful anemones sticking to it. Whenever she lifted
the stone out of the water, the funny little creatures drew in all their
pretty petal-like feelers, and became like lumps of red-currant jelly;
but the moment Peggy placed them in the tub of water, out came the
feelers one by one till they were as pretty as ever again.
Then there was one of the big ones that had been scooped out of
the sand with great difficulty, and was rather offended evidently, for it
took a long time to put out its feelers—just lay and sulked on the
bottom of the tub. Peggy watched it for a long time, but as it wouldn’t
put out its feelers, she turned to the other creatures.
There were a number of whelks. Whelks, you
know, are sea-snails. They live in shells, and
draw themselves in and out of them very quickly.
The moment Peggy put them into the tub, they
pushed their shells on to their backs as snails do,
and began crawling slowly along the edges of the
tub.
“O Janet, my whelks will walk out and get lost!” Peggy cried. But
Janet told her she thought they liked the water best, and would stay
in it.
Then there were three mussels. Mussels live in tight, dark blue
shells; but when they please they can open their shells, much as you
open a portfolio, for there is a kind of hinge at the
back of the shell. However, they too were sulky,
and lay still quite tight shut.
Janet had picked up a very large shell, and
put it into the tub, and Peggy asked her why. She
said they would see before long. Now she took the large shell and
laid it in the water. Peggy watched, and suddenly she saw a thin
green leg come stealing out; then another and another, till at last a
tiny green crab came scrambling altogether out of the shell, and ran
rapidly about the tub.
“O Janet, it’s a little crab! How did you know? Do they always live
in these big snail shells?” Peggy cried.
Janet told her that they were called hermit crabs, and that they
lived in the cast-off shells of other creatures, just using them as
houses.
“Put your hand into the water, Miss Peggy, and you will see him
run in,” Janet said.
Peggy shook her hand in the water, and saw the little crab scuttle
away and get into his shell like lightning.
Janet had wanted to add a big red crab, like the one that nipped
Peggy, but Peggy wouldn’t have it. There were some limpets, in their
little pyramid-shaped shells, and then Janet had added a lot of
seaweed of different kinds. Some of it was slimy green stuff, like long
green hair, which Peggy didn’t at all admire; but there were pretty
feathery pink weed and nice brown dulse.
“I wonder if James could get a flounder,” Janet said thoughtfully.
Peggy asked what a flounder was, and Janet said it was the kind
of flat little fish Peggy had had fried for breakfast that morning.
“They’re ill to catch,” she added. “But maybe James could get ye
ane.”
“Oh, a fish—a real live fish—in my tub would be so delicious!”
cried Peggy.
She ran off to beg James to try to
catch one for her; and James, who
was very obliging, went off once again
to the shore with a pail in search of a
flounder.
Peggy stood and watched him for
quite half an hour as he went slowly
across the sands, stooping over each
pool to see if there were flounders in it.
At last he came back, and Peggy
scarcely liked to ask him whether he
had got one, for she felt it would be so
disappointing if he hadn’t—her
collection would be quite incomplete.
But James was grinning with pleasure,
and he showed her two nice brown
flounders in the pail.
“Oh, they are flat!” cried Peggy.
She dived her hands into the pail, and attempted to catch them—
quite in vain. Then James slowly poured away all the water on to the
ground, and there the flounders lay, flopping about at the bottom of
the pail. Peggy was almost afraid to touch them, but James said they
would do her no harm; so she caught hold of one of the slippery,
wriggling little fish, and flung it into the tub, and it darted off and hid
itself under the seaweed. Then she put in the other flounder, and it
also hid under the seaweed, where it couldn’t be seen.
“I think they must be sleepy, and be going to bed,” Peggy said.
And then, quite tired out with her exertions, she rubbed her eyes and
yawned, till Janet told her it was time for her to go to bed like the
flounders; and Peggy agreed that it was.
CHAPTER XI.
THE LAST DAY AT SEAFIELD.
N
ow, if Peggy had taken time to think about it, she was only
going to make herself unhappy by collecting all these
delightful creatures in the tub; for her visit to Seafield was to
come to an end on Wednesday, and this was Monday
evening. The whole of Tuesday morning Peggy thought of nothing
but her dear sea beasts. She stood beside the tub and watched
them; she crumbled a bit of bread very fine, and flung it into the
water, and actually saw one of the flounders eat a crumb; she
chased the hermit crab into its shell a dozen times, and watched the
whelks move slowly along the side of the tub. It was the nicest
amusement she had ever had. But in the afternoon Aunt Euphemia
said that they were going to drive to the station.
“Your father is coming for you, Peggy, you know; he is going to
take you home to-morrow.”
Peggy was very fond of her father—so fond that she had cried
when she said good-bye to him last week. It surprised Aunt
Euphemia extremely that, instead of being glad to hear of his
coming, Peggy seemed sorry, for she burst into tears.
“Why, Peggy, are you not glad to see your father?” said Aunt
Euphemia.
“I don’t want to go home!” Peggy sobbed.
Aunt Euphemia was rather pleased. “Do you want to stay with me
then, dear?” she asked.
“No; it’s my sea beasts. Oh, oh, oh!” sobbed Peggy. “Do you think
father will take the tub of sea beasts back in the train with us?”
No wonder Aunt Euphemia was hurt. It was nasty of Peggy to say
that she only wanted to stay because of the sea beasts.
“Of course, he will do nothing of the kind,” said Aunt Euphemia.
“All the beasts must be put back into the sea to-night.”
She walked away and left Peggy to cry alone. But after she had
cried for some time, Peggy remembered that father was different
from Aunt Euphemia, and perhaps would not distress her by making
her part from the dear sea beasts. So she dried her eyes, and
thought perhaps it was as well that he was coming.
The drive to the station was quite dull. Nothing happened, for
Peggy wasn’t allowed to sit on the box-seat with the driver as she
wanted to, but had to sit beside her aunt in the carriage. At the
station, too, there was very little to notice—only some sheep in a
truck, looking very unhappy. Peggy gathered some blades of grass,
and held them to the sheep, and they nibbled them up. Then the
train came puffing in, and the next minute she saw her father jump
out of a carriage, and come along the platform to where she was.
Peggy was so delighted to see him that she ran right at him, and
caught hold of his knees so that she nearly made him fall. Then she
took his hand, and began telling him everything at once, in such a
hurry that it was impossible for him to understand anything she said.
“Not so fast, Peggy. Wait till we are in the carriage,” he said,
laughing.
It seemed a very long time till they were all packed in, and then
Peggy had to climb on to her father’s knee and put her arm round his
neck. “Now may I begin?” she asked.
“Yes, sweetest; tell me all about everything now,” her father said.
And Peggy began her story, of course, at the wrong end.
“I’ve got a tub full of such dear sea beasts, father,” she said.
“There are two flounders, and a lot of whelks, and a hermit crab, and
two anemones fixed on a stone, and a big one stuck on to the foot of
the tub, and I watch them all day; and, please, how am I to take them
home?”
“Well, I must come and see them first,” her father said.
“And please, father, I got lost one day, and had my frock stolen—
the new one—and the bees stung me, and a crab nipped my finger,
and I was very naughty once—only once—and I went on to a green
ship, and—and—”
“Why, Peggy, you seem to have had a week of the most
extraordinary adventures; it will be quite dull to come home.”
Peggy wasn’t quite sure about this. She had so many things she
was fond of at home, that if only she might take her sea beasts back
with her, she thought she would be quite happy to return. She sat still
for a few minutes thinking about this, while Aunt Euphemia spoke to
her father. But the moment the carriage stopped at the door, she
seized her father’s hand, and begged him to come and see her tub
of sea beasts.
“Not till after tea, Peggy; I’ll come then,” he said.
Peggy would have liked him to come there and then, but she
knew she must wait.
Tea seemed longer than usual. Her father told her to be quiet, so
she ate away without uttering a word, and listened to all the dull
things Aunt Euphemia was saying. At last, when tea was over, she
came round to where her father sat, and took hold of his hand, and
gave it a little squeeze, which she knew he would understand.
“Yes, dearest!” he said,
but waited to hear the end of
what Aunt Euphemia was
saying. “Now, Peggy,” he
said at last, “come along;”
and together they went out
to the garden, and came to
the tub. Peggy looked in.
“Why, father,” she cried,
“my crab is floating on his
back! Isn’t it funny of him?”
Colonel Roberts examined the crab for a minute.
“I’m afraid he’s dead, Peggy,” he said. “They don’t turn up their
toes that way unless they’re dead.”