1.

MEDICAL CONSULTATION/ OUT-PATIENT CARE

This service caters to the primary health needs of our constituents. It includes consultation, diagnosis and giving of appropriate medical
services. Medical, Minor Surgeries and Dental Health services are available at the Rural Health Unit (RHU) to any person or individual who
needs assistance
SERVICE SCHEDULES:
Monday, Wednesday, Friday
8:00 am to 5:00 pm
FEES:
No fee is collected in availing of the outpatient services of the Rural Health Unit

Office or Division: Municipal Health Office

Classification: Simple
Type of Transaction: G2C – Government to Citizen
Who may avail: All
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Phil Health ID/ MDR Client
2. Number Card Admiting Room
3. Individual Treatment Record Admiting Room
CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1.Retrieves patient’s folder
1.1Take medical-personal
1. Client approach the information; vital signs
1.2Admit patient for OPD None 3 minutes Nurse/ Midwife on duty
admitting nurse/midwife
Check up

2.Client register at the 2.History taking; personal

admission area information; vital None 2minutes Nurse/ Midwife on duty
signs and gives the ITD
 3. .Examination of patients
3.1.Physician takes
history and proper physical
examination, request for
some laboratory exams if
needed
3. Proceed to the 3.2.Make the proper
disease diagnosis Dr. Clarish Gei L. Atienza
Doctor’s Consultation None 10-15 minutes
Room 3.3.Administer proper
management
3.4.Prescribe necessary
available medicines
3.5.Advice and discharge
patient

4. Dispense the available

medicines and instruct the
4. Client proceeds to the client the proper way of 2-5 minutes depending on
Nurse/ Midwife on duty/ Public
Pharmacy to get the taking the medications None the medications that needs
Health Associate
prescribed medicines 4.1. Gives Schedule of to be instructed
Medicines form

5. Client returns to
admitting area give back 5. Records patient chart at
None 1 minute Nurse/ Midwife on Duty
the ITR and he/she may the daily service record
go home
 TOTAL 18-30 minutes
3. Proceed to the Doctor’s Consultation Room

2. ISSUANCE OF MEDICAL/PHYSICAL EXAMINATION CERTIFICATE

Clients are issued Medical Certificates examined by the Doctor for various purposes such as (employment, leave of absence, study grants,
etc.)
SERVICE SCHEDULES:
Monday, Wednesday, Friday
8:00 am to 5:00 pm
FEES:
100 pesos only

Office or Division: Municipal Health Office

Classification: Simple
Type of Transaction: G2C – Government to Citizen
Who may avail: All
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Physical Examination Form Admitting Room
2. Number Card and Order of Payment Admiting Room
3. Civil Service Merdical Certificate/ Examination Form Client
4. Official Receipt from the Treasury Office Treasury's Office
CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Interviews the client and
gives the order of payment
1. Client approach the
and advised to pay the None 1 minute Nurse/ Midwife on duty
admitting nurse/midwife
required fee at the MTO

2. Pay the required fee at 2. Issue official receipt 5

100 3 minutes Treasury's Office Cashier
the MTO admission area minutes
 3. Physician takes history
3. Proceed to the and proper physical
examinationrequest and Dr. Clarish Gei L. Atienza
Doctor’s Consultation None 10-15 minutes
Room review for some laboratory
exams if needed.

4. Wound suturing and

4. For injured clients, Dr. Atienza/ Nurse/ Midwife on
dressing None 5-10 minutes
treatment is administered duty
5. Client is issued
5. Fill up and issue medical Dr. Clarish Gei L. Atienza
medical None 2 minutes
certificate
certificate

6. Dispense the available

6. Client proceeds to the medicines and instruct the
2-5minutes depending on
Pharmacy to get the client the proper way of
None the medications that needs Nurse/ Midwife on duty
prescribed medicines (if taking the medications
to be instructed
indicated) 6.1Gives Schedule of
Medicines form

TOTAL 100 23-35 minutes

3. ISSUANCE OF MEDICO LEGAL CERTIFICATES

Clients are examined for medico-legal and certified by the Physician for Medico-Legal Purposes.
SERVICE SCHEDULES:
Monday,Friday or 24/7 as deemed necessary
8:00 am to 5:00 pm
FEES:
75 pesos only

Office or Division: Municipal Health Office

Classification: Simple
Type of Transaction: G2C – Government to Citizen
Who may avail: All, persons with medico-legal request from the Philippine National Police
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Physical Examination Form Admitting Room
2. Medico-Legal Examination Form Admitting Room
3. Order of Payment Admiting Room
4. Request Letter from the Chief of Police PNP
4. Official Receipt from the Treasury Office Treasury's Office
CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Interviews the client and
gives the order of payment
1. Client approach the
and advised to pay the None 1 minute Nurse/ Midwife on duty
admitting nurse/midwife
required fee at the MTO

2. Pay the required fee at 2. Issue official receipt 5

100 3 minutes Treasury's Office Cashier
the MTO admission area minutes
3. Physician takes history
and proper physical
3. Proceed to the
examinationrequest and Dr. Clarish Gei L. Atienza
Doctor’s Consultation None 10-15 minutes
review for some laboratory
Room
exams if needed.

4. Wound suturing and

4. For injured clients, Dr. Atienza/ Nurse/ Midwife on
dressing None 5-10 minutes
treatment is administered duty
5. Client is issued
5. Fill up and issue medical Dr. Clarish Gei L. Atienza
medical None 2 minutes
certificate
certificate
 6. Dispense the available
6. Client proceeds to the medicines and instruct the
2-5 minutes depending on
Pharmacy to get the client the proper way of
None the medications that needs Nurse/ Midwife on duty
prescribed medicines (if taking the medications
to be instructed
indicated) 6.1Gives Schedule of
Medicines form
TOTAL 100 23-35-minutes

4. DENTAL SERVICES

Provides dental consultation, oral examinations, preventive, primitive, curative and restorative dentistry
SERVICE SCHEDULES:
Monday,Wednesday, Thursday
8:00 am to 5:00 pm
FEES:
75 pesos only

Office or Division: Municipal Health Office

Classification: Simple
Type of Transaction: G2C – Government to Citizen
Who may avail: All, persons with medico-legal request from the Philippine National Police
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Vital Signs Record Form Admitting Room
2. Individual Treatment Record Admiting Room
CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Interviews and take the
1. Client submits self for client's vital signs
1.2. Admits client for dental None 3 minutes Nurse/ Midwife on duty
vital signs taking
care.
 2. Examine the patient
2.1.Render necessary
2. Go to the Dentist's needed dental care
None 10-20 minutes Dr. Jhonison Flores
consultation room 2.3. Give dental advice
treatment and discharge the
patient
6. Dispense the available
3. Client proceeds to the
medicines and instruct the
Pharmacy to get the 2-5 minutes depending on
client the proper way of
prescribed medicines (if None the medications that needs Nurse/ Midwife on duty
taking the medications
indicated) and he/she to be instructed
6.1. Gives Schedule of
may go home
Medicines form
TOTAL 100 15-35- minutes

5. ISSUANCE OF POST-MORTEM CERTIFICATE

Issue documents that will attest to the result of the post-mortem examination of a dead person by the physician
SERVICE SCHEDULES:
Monday,Friday or 24/7 as deemed necessary
8:00 am to 5:00 pm

Office or Division: Municipal Health Office

Classification: Simple
Type of Transaction: G2C – Government to Citizen
Who may avail: All, persons with post-mortem request from the Philippine National Police
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Physical Examination Form Admitting Room
2. Medico-Legal Examination Form Admitting Room
4. Request Letter from the Chief of Police PNP
CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Present Request 1. Interviews the client Dr. Clarish Gei L. Atienza
None 1 minute
Letter from PNP
2. Proceed to MHO
Room / Proceed to the
2. Record and document Dr. Clarish Gei L. Atienza
place of occurrence/ None variable
findings
place of post mortem
examination
3. Return to scheduled
date, proceed to Records 3. Pelease Post Mortem Dr. Clarish Gei L. Atienza
None 5 minutes
Office and secure Post- Examination Result
Mortem Certificate
TOTAL 1-2 days

6. FILLING UP OF DEATH CERTIFICATE

Fills up Death Cerficates that will attest the cause of death of a person died based on the interview, narrative of the person related to the
deceased and also to the past medical history of the patient.
SERVICE SCHEDULES:
Monday-Friday
8:00 am to 5:00 pm

Office or Division: Municipal Health Office

Classification: Simple
Type of Transaction: G2C – Government to Citizen
Who may avail: All, persons who died within the jurisdiction of the municipality
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Medical Abstract if died at a hospital Client, Hospital where death occurs
2. Narrative Report/ Certification from the barangay if
Barangay Office
died at home
3. Death Certificate Form Municipal Civil Registrar

CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Interviews the client
1.Present required
1.2. Fills up the Death Dr. Clarish Gei L. Atienza
documents and proceeds None 5 minutes
Certificate
to MHO room
2. Return Back the Death 2. Advise the client to return
Dr. Clarish Gei L. Atienza
certificate form to the the death certificate form to None 1 minute
MCR the MCR

TOTAL 6 minutes

7. WOUND SUTURING AND DRESSING

Wound management to effectively care for a patient with laceration, physical injuries, and the like.
SERVICE SCHEDULES:
Monday-Friday
8:00 am to 5:00 pm

Office or Division: Municipal Health Office

Classification: Simple
Type of Transaction: G2C – Government to Citizen
Who may avail: All
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Phil Health ID/ MDR Client
2. Informed Consentr Informed Consent
3. Number Card Admiting Room
4. Individual Treatment Record Admiting Room
CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Take medical-personal
1. Client approach the information; vital signs
None 3 minutes Nurse/ Midwife on duty
admitting nurse/midwife 1.2.

2. Explain procedure to the

client and let the client sign
2.Client signs an the informed consent
None 3minutes Nurse/ Midwife on duty
informed consent 2.1.Admits the patient for
wound suturing and
dressing
 3.Physician takes history
3. Proceed to the Dr. Atienza/ Nurse or Midwife on
and proper physical
Doctor’s Consultation None 10-15 minutes duty
examination 3.1. Sutures
Room
and dressed the wound
4. Dispense the available
medicines and instruct the
4. Client proceeds to the 2-5 minutes depending on
client the proper way of Nurse/ Midwife on duty/ Public
Pharmacy to get the None the medications that needs
taking the medications Health Associate
prescribed medicines to be instructed
4.1. Gives Schedule of
Medicines form
5. Client returns to
admitting area give back 5. Records patient chart at
None 1 minute Nurse/ Midwife on Duty
the ITR and he/she may the daily service record
go home
TOTAL 19-25 minutes

8. REQUEST FOR BLOOD WITHDRAWAL SLIP

The Blood Withdrawal Slip is given to clients requesting for blood products
SERVICE SCHEDULES:
Monday-Friday
8:00 am to 5:00 pm

Office or Division: Municipal Health Office

Classification: Simple
Type of Transaction: G2C – Government to Citizen
Who may avail: All
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. CIKAB Card Client
2. Blood Widthrawal Slip MHO
3. Blood Reqiuisition Form Client, Admitting Hospital
CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
 1. MHO reviews the blood
requisition form
1.Proceed to the MHO 1.2. Call Blood Bank
Dr. Clarish Gei L. Atienza
Room and present regarding the availabiloty None 5 minutes
required documents and reservation of blood
products

2. MHO fills up and

2.Secure Blood Dr. Clarish Gei L. Atienza
approves the blood None 3 minutes
Withdrawal Slip
withdrawal slip
TOTAL 3 minutes

9. PRENATAL CARE SERVICES

Maternal Care is one of the featured programs in the Department of Health Reform Agenda in conjunction with the country’s Millennium Goal,
hence we offer regular pre-natal check up to would-be, and expectant mothers in our community to be able to achieve a zero maternal mortality
rate, and to make sure that every delivery is a safe delivery.The service provide regular check-ups that allow health care providers to treat and
prevent potential health problems through the course of the pregnancy and to promote healthy lifestyles that benefit both mother and child.
SERVICE SCHEDULES:
Monday-Friday
8:00 am to 5:00 pm
FEES:
No fee is collected in availing the prenatal care services

Office or Division: Municipal Health Office

Classification: Simple
Type of Transaction: G2C – Government to Citizen
Who may avail: Women of reproductive age
CHECKLIST OF REQUIRMENTS WHERE TO SECURE
1. Phil Health ID/ MDR Client
2. Number Card Admiting Room
3. HBMR Card Patient
4. Individual Treatment Record Admiting Room
CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
 1. Take personal data,
obstetrical history and vital
1.Register at the
signs and record them in
admission None 3 minutes Midwife on duty
the individual patient record
area
chart and issue number

2. Midwife in the
examination room do the
prenatal abdominal
palpation and other
2. Proceed to the necessary examination
None 8-10 minutes Midwife on duty/ Dr. Atienza
examination room suited to the patient. Other
patients who need further
examinations are referred to
the physician for further
check-up
4. Dispense the available
medicines and instruct the
3. Client proceeds to the 2-5 minutes depending on
client the proper way of Nurse/ Midwife on duty/ Public
Pharmacy to get the None the medications that needs
taking the medications Health Associate
prescribed medicines to be instructed
4.1. Gives Schedule of
Medicines form
3.Midwife in charge do the
final advice and schedule
patient for further follow up
if necessary.
Midwife -in-charge
4. May go home Patients referred to the None 10-15 minutes
physician are advised and
discharged by the physician

TOTAL 23-35 minutes

10. TB DOTS FACILITY

Caters the screening of household contacts for confirmed TB patients. Provision for pretreatment evaluation such as Blood Chemistry, Chest X-
ray and sputum examinations. Provision of Patient Initiated Counselling and Testing on TB HIV. “DOTS” or Tutok gamutan on both regular and
Resistant TB patients. Providing free and complete treatment for tb patients enrolled under TB-DOTS Program
SERVICE SCHEDULES:
Monday-Friday
8:00 am to 5:00 pm
FEES:
No fee is collected in availing the TB DOTS services/packages/ treatment
Office or Division: Municipal Health Office
Classification: Simple
Type of Transaction: G2C – Government to Citizen
Who may avail: TB patients
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Phil Health ID/ MDR Client
2. Number Card Admiting Room
3.Gene Xpert, PPD, AFB, X-ray Result Client
4. NTP Card Client
5. Individual Treatment Record Admiting Room
CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1.I nterview patient
1.2. History taking
1.3. Asses Patient and for
1. Proceed to the requirements needed None 3 minutes Fely Joy Casasola, RN
admitting section 1.4. Take medical-personal
information; vital signs

2. All TB symptomatic
2. Physician further
admitted are referred to Dr. Clarish Gei L. Atienza
examine patient for proper None 5 minutes
the physician
evaluation and assessment.
3. Symptomatic TB 3. Med tech smear and fix
patients submit collected the specimen collected and
sputum specimen to read the results. None 2 hours Marlo Gonzales, RMT
medical technologist 3.1. Submit the results to
the physician
4. Clients with TB related
4. Nurse/ Midwife on duty
laboratory results
refer patient to the None 3 minutes Nurse/ Midwife on duty
proceed to admitting
physician.
section
5.For follow-up check-up, 1.I nterview patient
submit self for weighing, 1.2. History taking
present NTP Card and 1.3. Asses Patient and for
request for additional TB requirements needed
drugs 1.4. Take medical-personal
information; vital signs None 8 minutes Fely Joy Casasola, RN
1.5. Refer to physician if
indicated
1.6. Dispense additional TB
drugs

5. Physician examine,
6. Proceed to the
evaluate and diagnose Dr. Clarish Gei L. Atienza
Doctor’s Consultation None 8 -10 minutes
patient for proper
Room
management
6. Dispense TB medicines
7. Undergo process of and instruct the client the
3-5 minutes depending on
TB DOTS admission proper way of taking the
None the medications that needs Fely Joy Casasola, RN
together with his/her medications
to be instructed
treatment partner 6.1. Records patient chart
at the daily service record
TOTAL 20 minutes -3 hours
11. EXPANDED PROGRAM FOR IMMUNIZATION SERVICES
This is one of the core programs of the Department of Health, under the Maternal and child care, giving free vaccines for all the different
childhood diseases to the susceptible populace from birth to nine (9) months old. The Municipal Health Office gives bacillus Calmette-Guérin
(BCG) vaccine, Hepatitis B vaccine, Diphtheria, Pertussis, Tetanus Hepatitis B and Haemophilus Influenza type B Conjugate Vaccine (PENTA),
Oral Polio vaccine (OPV), Inactivated Polio Myelitis Vaccine (IPV), measles vaccine and Measles Mumps Rubella (MMR) vaccine to neonates
before one year of age.
The program aims to immunize all infants/children against the most common vaccine-preventable diseases
SERVICE SCHEDULES:
Monday, Wednesday, Friday
8:00 am to 5:00 pm
FEES:
No fee is collected in availing immunization services
Office or Division: Municipal Health Office
Classification: Simple
Type of Transaction: G2C – Government to Citizen
Who may avail: 0-12 months old
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1.Mother and Baby Book Client
2. Immunization Card Admiting Room
3. Individual Treatment Record Admiting Room
CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Midwife on duty get the
1. Go to admitting personal data of the client.
section for registration a.)Nurse on duty review the
a.)Hospital born baby- immunization record or
bring along the baby’s book and add the
None 3 minutes Midwife-in-charge
immunization record or name of the client to the
baby’s book. masterlist
b.)Baby delivered by b.)The midwife on duty
Rural Health Midwives checks the name of the
client in the masterlist
 The midwife administer the
2. Mother and baby
necessary vaccines to the
proceed to vaccination None 2 minutes Midwife-in-charge
client on a first-come, first-
area
served basis.
4. . Administer proper
management
4.Proceed to MHO Room 2-5 minutes depending on
4.1.Prescribe necessary
for further management None the medications that needs Dr. Clarish Gei L. Atienza
available medicines
and evaluation if needed to be instructed
4.2. Advice and discharge
patient
5. Dispense the available
medicines and instruct the
5. Proceeds to the
client the proper way of
Pharmacy to get the None 2 minutes Nurse/ Midwife on Duty
taking the medications
prescribed medicines
5.1. Gives Schedule of
Medicines form
6. Midwive advise and
6. May go home instruct client for follow-up None 3 minutes Midwife-in-charge
and further discharge.
TOTAL 10-15 minutes

12. BASIC LABORATORY EXAMINATION

This service caters to all the constituents of Palanan would like to avail of the services of the laboratory. Laboratory examination such as
complete blood count (CBC), urinalysis, fecalysis, and sputum examination are available for free.
SERVICE SCHEDULES:
Monday to Friday
8:00 am to 5:00 pm
FEES:
No fee is collected in availing basic laboratory examinations such as Complete Blood Count (CBC), Blood Typing , Urinalysis, Fecalysis,
Sputum AFB, HBsAg Screening, Dengue NS1.
Office or Division: Municipal Health Office
Classification: Simple
Type of Transaction: G2C – Government to Citizen
Who may avail: ALL
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
1. Laboratory Result Laboratory Room
2. Laboratory Request Slip Doctor's Room/ Client
CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Medical Technologist
1. Client with laboratory
review the laboratory
request, proceed to the Variable, depending on
request and instruct the
laboratory section and None what kind of laboratory Marlo Gonzales, RMT
patient, depending on what
present your request to exam is requested
laboratory examination is
the medical technologists
needed
2. Attending physician
evaluate laboratory results.
2.1 . Administer proper
2. Client return lab
management
results to requesting None 5-10 minutes Dr. Clarish Gei L. Atienza
2.2.Prescribe necessary
physician
available medicines
2.3. Advice and discharge
patient
3. Dispense the available
medicines and instruct the
3. Secure prescription client the proper way of
None 2 minutes Nurse/ Midwife on Duty
and proceed to pharmacy taking the medications
3.1. Gives Schedule of
Medicines form
4. Midwive advise and
4. May go home instruct client for follow-up None 3 minutes Nurse/ Midwife on Duty
and further discharge.
TOTAL 15-60 minutes

13.ISSUANCE OF SANITARY PERMIT

Sanitary Permits are issued to all business owner/managers with complete requirements. To regulate and to guarantee establishments passed
the minimun sanitary requirements
Sanitary Permits are issued to all business owner/managers with complete requirements. To regulate and to guarantee establishments passed
the minimun sanitary requirements
SERVICE SCHEDULES:
Monday, Wednesday, Friday
9:00 am to 3:00 pm
Office or Division: Municipal Health Office
Classification: Simple
Type of Transaction: G2B – Government to Businesses
Who may avail: ALL business establishments with complete sanitary requirements and those who passed the sanitary inspection
CHECKLIST OF REQUIREMENTS WHERE TO SECURE
Inspection Report of the establishment Sanitary Inspector
Health Certificate (with Food Handlers) Sanitary Inspector
Official Receipt (included during the payment of
Treasury's Office
Business Permit)
CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Sanitary Inspector check
and review the necessary
1.Approach Sanitary
requirements brought by the None 5 minutes Charivel C. Manzano, RM
Inspector for transaction
client for application of
sanitary permit.
2. Client (for new
businesses) set an 2. Sanitary Inspector
appointment for schedule the date for NEW: 1-2 days
None Charivel C. Manzano, RM
inspection schedule. inspection and subsequent RENEWAL: 5 minutes
Client receives copy of release of inspection report.
sanitation report.
3. Pay Sanitary Permit 3. Receive payment Revenue Collection Clerk
PHP 300.00 5 minutes
Fee at Treasury Office 3.1 Issue Official Receipt Treasury Office
4. Sign the Sanitary Permit
4.Proceed to Municipal Dr. Clarish Gei L. Atienza /
None 2 minutes
Health Officer for signing Charivel C. Manzano, RM
5. Clients goes back to 5. Sanitary Inspector
None 2 minutes Charivel C. Manzano, RM
the Sanitary Inspector release /issue the permit.
 NEW: 14 minutes and 1
TOTAL PHP 300.00 to 2 days RENEWAL: 19
minutes

14.ISSUANCE OF HEALTH CERTIFICATE FOR SANITARY PERMIT

Any food related establishment without securing sanitary permit and all other individuals involved in food preparation and handling are required
to secure health certificate.
SERVICE SCHEDULES:
Monday-Friday
9:00 am to 3:00 pm
Office or Division: Municipal Health Office
Classification: Simple
Type of Transaction: G2C – Government to Citizen
Who may avail: ALL qualified food and non-food handlers
CHECKLIST OF REQUIRMENTS WHERE TO SECURE
FOOD HANDLERS: Laboratory Results for Food
Any Accredited Laboratory Facility
Handlers (Chest X-ray, Fecalysis and HAV)
NON-FOOD HANDLERS: Laboratory Results for
(Chest X-ray, Fecalysis, Thypoid IgG,IgM, and Any Accredited Laboratory Facility
HBsAg)
Official Receipt (included during the payment of
Treasury's Office
Business Permit)
2x2 picture - 1 piece Client
CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1. Sanitary Inspector check
1. Approach the Sanitary
and review the None 2-3 minutes Charivel C. Manzano, RM
Inspector for transaction
requirements.
2.Proceed to Municipal
Health Officer for
2. Interpret result and give
interpretation of lab result None 2-3 minutes Dr. Clarish Gei L. Atienza
health education
and fo medical
examination
3.Client with abnormal
3. Physician evaluate clients
results is referred to the variable Dr. Clarish Gei L. Atienza
for further management.
physician
4.Sanitary inspector issue/
4. Clients goes back to release the health certificate
the Sanitary Inspector if found physically fit without
None 2-3 minutes Charivel C. Manzano, RM
ang get the signed health any pre-requisites abnormal
certificate laboratory findings

TOTAL 6-10 minutes

15. RESOLVING ENVIRONMENTAL SANITATION COMPLAINTS AND ISSUES

Promotion of hygiene and the prevention of disease and other consequences of ill-health, relating to environmental factors.
SERVICE SCHEDULES:
Monday-Friday
8:00 am to 5:00 pm
Office or Division: Municipal Health Office
Classification: Simple
Type of Transaction: G2C – Government to Citizen
Who may avail: ALL qualified food and non-food handlers
CHECKLIST OF REQUIRMENTS WHERE TO SECURE
Narrative Report/ Documentation Client
CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
 1. The Sanitary Inspector
ask the client about the
1. Approach the Sanitary history of the complaint and
None 10-15 minutes Charivel C. Manzano, RM
Inspector for transaction coordinate with the
Barangay Chairman
concerned.
2. The sanitary inspector
2. Complainant together
validate the filed complaint
with the sanitary Charivel C. Manzano, RM/
by inquiry and conduct
inspector, further verify None variable Barangay Official in that
proper investigation of both
the source of the partticular area
parties regarding the
complaint.
problem presented.
3. The sanitary inspector
make a report and
recommendation to solve
3.3. Complainant follow the filed complaint
up the result of the submitted to the Office of 2-3 days Charivel C. Manzano, RM
complaint. the Mayor, furnish copy to
the Sangguniang Bayan
Member- Committee on
Health.
TOTAL 1-2 days

16. FAMILY PLANNING AND COUNSELLING SERVICES

Services include information and counseling by health worker about modern contraceptive methods, provision of these methods or
prescriptions, and related surgical procedures
SERVICE SCHEDULES:
Monday, Wednesday, Friday
8:00 am to 5:00 pm
FEES:
No fee is collected in availing the Family Planning Services

Office or Division: Municipal Health Office

Classification: Simple
Type of Transaction: G2C – Government to Citizen
Who may avail: All women of reproductive age
CHECKLIST OF REQUIRMENTS WHERE TO SECURE
1. Phil Health ID/ MDR Client
2. Number Card Admiting Room
3. Family Planning Form Admiting Room

CLIENT STEPS AGENCY ACTION FEES TO BE PAID PROCESSING TIME PERSON RESPONSIBLE
1.Take personal information
Ask for FP Method used
Register at the CDLMS
(For new Acceptors, fill up
Screening
1. Client approach the Form 1) None 3 minutes Nurse/ Midwife on duty
admitting nurse/midwife 1.1Take medical-personal
information; vital signs
1.2.

2. Proceed to Family
Planning Room and 2.Listens for Family
None 2minutes Genalyn V. Bernardo, RN
submit self for physical Planning Lectures
examination
3. Client choose the 3.Give / administer Family
Family Planning Method Planning( FP ) services
None 3-5 minutes Genalyn V. Bernardo, RN
needed and Provide Health
Education
 3. Examination of patients
3.1.Physician takes
3.Proceed to MHO Room history and proper physical
Dr. Clarish Gei L. Atienza
for further management examination, None 10-15 minutes
and evaluation if needed 3.2.Prescribe/ Advice
necessary methods/
treatment
4.Client will be instructed 4. Give proper instruction
2-5 minutes depending on
when to regarding next
None the medications that needs Genalyn V. Bernardo, RN
come back for next visit
to be instructed
schedule
TOTAL 10-40 minutes

CLARISH GEI L. ATIENZA, MD

OIC-MUNICIPAL HEALTH OFFICER