Manual 82560 XXXX en US 6
Manual 82560 XXXX en US 6
Manual 82560 XXXX en US 6
Service Manual
www.hp.com/videos/A3
www.hp.com/support/lje82500mfp
HP LaserJet Managed MFP E82540,
E82550, E82560 -Service Manual
SUMMARY
Learn about theory of operation, remove and replace, troubleshooting on the printer. Parts are either customer-
self repair (CSR) replaceable, or field replaceable units (FRUs) which require installation by a trained field-service
technician. Use the provided parts diagrams and tables to identify the required part.
Legal information
Copyright and License
The information contained herein is subject to change without notice. The only warranties for HP
products and services are set forth in the express warranty statements accompanying such products
and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be
liable for technical or editorial errors or omissions contained herein.
21.2 June, 2023 Added JC39-02120A Flat Cable-WLED to image scanner PN list as per HPPK PR 362.
21.1 May, 2023 Updated the reservoir assembly part number JC63-01088E to X3A79-60003 per HPPK
PR345.
Updated the DCF PCA part number JC92-02738A to V1F98-67001 per HPPK PR324.
Updated the 3K sHCI PCA part number JC92-02738C to Y1G20-67001 per HPPK PR324.
21 April, 2023 Updated the 2K HCI PCA part number JC92-02738B to Y1G21-67001 per HPPK PR315.
20.1 October, 2022 Minor graphic change in the "Tamper unit, Ejector unit, Stapler unit, Main PCA" diagram
20.0 July, 2022 Changed the part number for the "Bridge unit" from JC90-01401B to JC90-01772B.
19.0 June, 2022 Changed the consumable life of the Z8W51A Flow ADF rollers from 100,000 to 200,000
pages in the Maintenance Parts table.
18.0 April, 2022 Corrected Connection Diagram (OPC/WTB/CST Lock) part number on the graphic.
17.0 March, 2022 Corrected a part number for a wire harness in the "Connection Diagram (OPC/WTB/CST
Lock)" and the "Front unit" diagram.
16.0 February, 2022 Removed the Automatically Straighten menu item from the Scan menu table in the "Control
panel menus" section, as that option is not available.
15.0 January, 2022 Updated the exploded view diagram for the 3K sHCI frame to indicate that part #14 (Assy -
frame latch sensor front) is orderable.
Updated the exploded view diagram for the 3K sHCI main 1 to include a new part (callout
#17), and updated the 3K sHCI main 1 parts list (table) to include the new item #17 (Latch
bracket frame) and an accompanying footnote.
14.0 October, 2021 Added toner cartridge mount design change content in the toner cartridge topic (portal
request 5435). See Toner cartridge on page 61.
Updated SSBM sections to current HPPK content. See Stapler/stacker and booklet maker
(SSBM) on page 1231.
iii
Table Revision History (continued)
10.0 January, 2020 Updated Setting standard tone in image quality problems and solutions. See Setting
standard tone on page 1156.
Added Jagged characters, unclear characters, or blurred text to image quality problems and
solutions. See Jagged characters, unclear characters, or blurred text on page 1157.
9.0 June, 2019 Updated all inner finisher content. See Inner finisher on page 2458.
Updated the developer unit remove and replace procedure. See Removal and replacement:
Developer unit on page 201.
Added the right door dampener kit remove and replace procedure. See Removal and
replacement: Right door dampener and lever kit on page 543.
● Removal and replacement: Document feeder (ADF) jam access cover (LX) on page 693
● Removal and replacement: Document feeder (ADF) input tray (LX) on page 697
● Removal and replacement: Document feeder (ADF) main motor (LX) on page 711
● Removal and replacement: Document feeder (ADF) pick/feed roller assembly (LX) on
page 723
● Removal and replacement: Document feeder separation roller assembly (LX) on page
731
● Removal and replacement: Document feeder feed motor (LX) on page 738
● Removal and replacement: Formatter hard disk drive (HDD; du models) on page 434
● Removal and replacement: Accelerator board (GX ADF only) on page 431
4.0 July, 2018 Updated parts numbers throughout document to remove "SAM-" prefix and updated new
part numbers as identified.
iv Revision History
Table Revision History (continued)
Replaced Product Overview with the UG-style Printer Views and removed the previous
"Machine external view" section.
Added additional specification content to the Product Specifications chapter from the UG
Removed the lists of tables and figures and the alphabetical and numerical lists of parts
Placed ESD cautions at the beginning of the R&R sections for the main printer and both
finishers
Reorganized remove and replace chapter (blended into parts and diagrams)
Integrated over 250 new edits into existing content, including updated video links and
part numbers. Reformatted tables and resource pages, added xrefs, and changed critical
terminology.
v
Conventions used in this guide
CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging the
product.
WARNING! Warnings alert you to specific procedures that you should follow to avoid personal injury,
catastrophic loss of data, or extensive damage to the product.
vii
Paper transfer belt unit...............................................................................................................................................................................................63
Laser scanner unit ....................................................................................................................................................................................................................66
Laser scanner unit overview ..................................................................................................................................................................................66
Laser scanning optical path ....................................................................................................................................................................................67
Laser synchronizing detectors.............................................................................................................................................................................68
Drive system..................................................................................................................................................................................................................................69
Pickup and cassette lift drive.................................................................................................................................................................................69
Feed drive..............................................................................................................................................................................................................................70
Registration drive .............................................................................................................................................................................................................71
Fuser release/exit drive...............................................................................................................................................................................................72
Drive motors........................................................................................................................................................................................................................73
Main drive unit motors .................................................................................................................................................................................................75
Toner supply drive ...........................................................................................................................................................................................................76
Toner reservoir drive .....................................................................................................................................................................................................76
Flatbed Scanner System.......................................................................................................................................................................................................76
Flatbed scanner system overview......................................................................................................................................................................77
Scanning system components............................................................................................................................................................................. 79
Caution for moving the scanner..........................................................................................................................................................................85
Document feeder LX (du models) ..................................................................................................................................................................................86
Document feeder LX overview .............................................................................................................................................................................86
Document feeder LX electrical parts ...............................................................................................................................................................87
Document feeder LX registration.......................................................................................................................................................................88
Document feeder LX drive system ....................................................................................................................................................................88
Document feeder LX scanning position ......................................................................................................................................................... 91
Document feeder LX specifications................................................................................................................................................................. 92
Flow document feeder dn/z models (GX and sGX)............................................................................................................................................. 92
Flow document feeder overview......................................................................................................................................................................... 92
Flow document feeder sensors...........................................................................................................................................................................93
Flow document feeder ultra sonic multi-feed (USM) sensor ..........................................................................................................95
Flow document feeder drive system................................................................................................................................................................ 95
Flow document feeder specifications .............................................................................................................................................................97
Flow document feeder registration...................................................................................................................................................................98
Flow document feeder scanning position....................................................................................................................................................98
Flow document feeder mixed size original (MSO) sensor.................................................................................................................99
Flow document feeder dual sensor cleaning method.......................................................................................................................100
Flow ADF z bundles (GX)............................................................................................................................................................................................101
Hardware configuration.......................................................................................................................................................................................................101
Main controller................................................................................................................................................................................................................103
Low voltage power supply (LVPS) PCA (Type 5H) .................................................................................................................................... 114
Low voltage power supply (LVPS) PCA (Type 3R) for GX/sGX only..............................................................................................116
Low voltage power supply (LVPS) PCA (Type 4) ........................................................................................................................................118
Fuser drive assembly ................................................................................................................................................................................................120
High voltage power supply (HVPS) PCA ........................................................................................................................................................ 121
Eraser PCA ........................................................................................................................................................................................................................ 123
Fuser PCA............................................................................................................................................................................................................................124
Waste Sensor PCA .......................................................................................................................................................................................................124
Paper Size sensor PCA............................................................................................................................................................................................. 125
viii
Flow document feeder PCA .................................................................................................................................................................................. 125
Scan joint PCA ................................................................................................................................................................................................................ 126
CCDM PCA .........................................................................................................................................................................................................................127
WLED IF PCA......................................................................................................................................................................................................................127
WLED PCA.......................................................................................................................................................................................................................... 128
Dual cassette feeder (DCF).............................................................................................................................................................................................. 128
High capacity input tray (HCI) .........................................................................................................................................................................................133
Side high capacity input tray (sHCI)............................................................................................................................................................................137
ix
Alphabetical parts list ................................................................................................................................................................................................571
Numerical parts list.....................................................................................................................................................................................................572
Main frame pickup 1 and 2......................................................................................................................................................................................572
Alphabetical parts list ............................................................................................................................................................................................... 591
Numerical parts list.................................................................................................................................................................................................... 592
Main (sub) frame pickup.......................................................................................................................................................................................... 592
Alphabetical parts list ..............................................................................................................................................................................................599
Numerical parts list....................................................................................................................................................................................................600
Right door..........................................................................................................................................................................................................................600
Alphabetical parts list ............................................................................................................................................................................................... 651
Numerical parts list.................................................................................................................................................................................................... 652
Tray 1...................................................................................................................................................................................................................................... 652
Alphabetical parts list ..............................................................................................................................................................................................666
Numerical parts list.................................................................................................................................................................................................... 667
Right door guide ........................................................................................................................................................................................................... 667
Alphabetical parts list ..............................................................................................................................................................................................669
Numerical parts list.................................................................................................................................................................................................... 670
Right door exit and takeaway.............................................................................................................................................................................. 670
Alphabetical parts list ...............................................................................................................................................................................................672
Numerical parts list.....................................................................................................................................................................................................673
PTB Transfer .....................................................................................................................................................................................................................673
Alphabetical parts list .............................................................................................................................................................................................. 679
Numerical parts list....................................................................................................................................................................................................680
Reservoir............................................................................................................................................................................................................................680
Alphabetical parts list ..............................................................................................................................................................................................686
Numerical parts list.................................................................................................................................................................................................... 687
ADF (LX models)............................................................................................................................................................................................................ 687
Alphabetical parts list ................................................................................................................................................................................................717
Numerical parts list..................................................................................................................................................................................................... 718
ADF exterior and ADF pickup (LX models).................................................................................................................................................. 718
Alphabetical parts list ...............................................................................................................................................................................................728
Numerical parts list.....................................................................................................................................................................................................729
ADF main frame assembly (LX models) .......................................................................................................................................................729
Alphabetical parts list ...............................................................................................................................................................................................742
Numerical parts list.....................................................................................................................................................................................................743
Flow ADF (GX/sGX) .......................................................................................................................................................................................................743
Alphabetical parts list .............................................................................................................................................................................................. 760
Numerical parts list......................................................................................................................................................................................................761
Flow ADF open cover (GX/sGX) ............................................................................................................................................................................761
Alphabetical parts list .............................................................................................................................................................................................. 769
Numerical parts list.....................................................................................................................................................................................................770
Flow ADF upper pickup (GX/sGX).......................................................................................................................................................................770
Alphabetical parts list ............................................................................................................................................................................................... 777
Numerical parts list.....................................................................................................................................................................................................778
Flow ADF stacker (GX/sGX) ....................................................................................................................................................................................778
Alphabetical parts list ............................................................................................................................................................................................... 787
Numerical parts list.................................................................................................................................................................................................... 788
Flow ADF main frame (GX/sGX).......................................................................................................................................................................... 788
Alphabetical parts list ..............................................................................................................................................................................................839
x
Numerical parts list....................................................................................................................................................................................................840
Image scanner...............................................................................................................................................................................................................840
Alphabetical parts list ..............................................................................................................................................................................................854
Numerical parts list....................................................................................................................................................................................................855
Image scanner, lower................................................................................................................................................................................................855
Alphabetical parts list ................................................................................................................................................................................................871
Numerical parts list.....................................................................................................................................................................................................872
Dual cassette feeder (DCF)..............................................................................................................................................................................................873
DCF main ............................................................................................................................................................................................................................873
Alphabetical parts list ..............................................................................................................................................................................................896
Numerical parts list.................................................................................................................................................................................................... 897
DCF frame......................................................................................................................................................................................................................... 897
Alphabetical parts list ..............................................................................................................................................................................................902
Numerical parts list....................................................................................................................................................................................................903
DCF rear frame..............................................................................................................................................................................................................903
Alphabetical parts list .............................................................................................................................................................................................. 907
Numerical parts list....................................................................................................................................................................................................908
Opt feed drive.................................................................................................................................................................................................................909
DCF second pickup .....................................................................................................................................................................................................910
2000-sheet HCI (department) .........................................................................................................................................................................................911
2K HCI main........................................................................................................................................................................................................................911
2K HCI drive....................................................................................................................................................................................................................... 912
Alphabetical parts list .............................................................................................................................................................................................. 925
Numerical parts list....................................................................................................................................................................................................926
2K HCI cassette .............................................................................................................................................................................................................927
2K HCI frame ...................................................................................................................................................................................................................928
Alphabetical parts list .............................................................................................................................................................................................. 932
Numerical parts list....................................................................................................................................................................................................933
2K HCI main pickup.....................................................................................................................................................................................................934
3000-sheet sHCI (department; E82540/50/60 and E87640/50/60 only) ......................................................................................935
3K sHCI main 1................................................................................................................................................................................................................935
Alphabetical parts list ..............................................................................................................................................................................................943
Numerical parts list....................................................................................................................................................................................................944
3K sHCI main 3...............................................................................................................................................................................................................944
Alphabetical parts list ..............................................................................................................................................................................................958
Numerical parts list....................................................................................................................................................................................................959
3K sHCI main 5...............................................................................................................................................................................................................960
3K sHCI main 6................................................................................................................................................................................................................961
Pickup cover unit..........................................................................................................................................................................................................962
3K sHCI frame ................................................................................................................................................................................................................964
3 Problem solving..............................................................................................................................................................................................................................966
Control panel messages document (CPMD) ......................................................................................................................................................966
Error codes (types and structure) ...................................................................................................................................................................966
How to search for printer documentation.................................................................................................................................................968
Troubleshooting process ....................................................................................................................................................................................................971
Determine the problem source ...........................................................................................................................................................................971
xi
Tools for troubleshooting ..................................................................................................................................................................................................982
Problem-solving checklist .....................................................................................................................................................................................982
Print menu map.............................................................................................................................................................................................................984
Print current settings pages................................................................................................................................................................................984
Print event log.................................................................................................................................................................................................................985
Pre-boot menu options ............................................................................................................................................................................................985
Control panel menus...............................................................................................................................................................................................1003
Clear paper jams...................................................................................................................................................................................................................1094
Paper jam locations.................................................................................................................................................................................................1094
13.A1 tray 1 paper jam..............................................................................................................................................................................................1095
13.A2, 13.A3 tray 2, tray 3 paper jam..............................................................................................................................................................1096
Clear paper jams in the Bottom HCI............................................................................................................................................................1099
Service mode (tech mode; du models)...................................................................................................................................................................1100
Entering service mode............................................................................................................................................................................................1100
Service mode menu tree........................................................................................................................................................................................1101
Information......................................................................................................................................................................................................................1105
Maintenance counts ................................................................................................................................................................................................ 1107
Diagnostics .....................................................................................................................................................................................................................1108
Service functions ........................................................................................................................................................................................................1137
Print quality troubleshooting guide...........................................................................................................................................................................1140
Image quality problems and solutions........................................................................................................................................................1140
Adjusting the ADF/ADF skew (LX du models).....................................................................................................................................................1158
Adjusting the Flow ADF skew .........................................................................................................................................................................................1161
4 Electrical-mechanical diagrams........................................................................................................................................................................................1167
Connection diagrams..........................................................................................................................................................................................................1167
Connection Diagram (FUSER/EXIT/DUPLEX/TONER)........................................................................................................................1167
Connection Diagram (Scanner) .......................................................................................................................................................................1168
Connection Diagram (Laser Scanner Assembly/OPE/USB) .......................................................................................................1169
Connection Diagram (Side/MP/Feed/Registration/Pickup)......................................................................................................... 1170
Connection Diagram (OPC/WTB/CST Lock).............................................................................................................................................1172
Connection Diagram (HVPS/LVPS/FDB) .....................................................................................................................................................1174
Electrical-mechanical relationships diagrams .................................................................................................................................................1174
Toner supply drive (E82540, E82550, E82560 specific) ...................................................................................................................1174
Registration unit (E82540, E82550, E82560 specific)........................................................................................................................1176
Pickup unit (E82540, E82550, E82560 specific).....................................................................................................................................1176
Side unit (E82540, E82550, E82560 specific) ......................................................................................................................................... 1178
Rear unit (E82540, E82550, E82560 specific) ........................................................................................................................................1180
CTD unit (E82540, E82550, E82560 specific)..........................................................................................................................................1180
Exit unit (E82540, E82550, E82560, E87640, E87650, E87660 shared) ..................................................................................1181
Fuser exit drive (E82540, E82550, E82560, E87640, E87650, E87660 shared)................................................................1183
Registration drive (E82540, E82550, E82560, E87640, E87650, E87660 shared)..........................................................1183
Feed drive (E82540, E82550, E82560, E87640, E87650, E87660 shared)...........................................................................1184
Pickup drive (E82540, E82550, E82560, E87640, E87650, E87660 shared) .......................................................................1185
MP unit (E82540, E82550, E82560, E87640, E87650, E87660 shared) ..................................................................................1186
Side unit (E82540, E82550, E82560, E87640, E87650, E87660 shared) ...............................................................................1188
Right door guide (E82540, E82550, E82560, E87640, E87650, E87660 shared).............................................................1190
xii
Right door output takeaway (E82540, E82550, E82560, E87640, E87650, E87660 shared).................................. 1192
Front unit (E82540, E82550, E82560)............................................................................................................................................................1194
Pickup lift motors, feed motor, and cover open sensor (DCF/HCI) .........................................................................................1196
Paper empty and limit-2 sensors (DCF/HCI)............................................................................................................................................1198
Paper empty, path, limit-1, and path sensors (DCF/HCI)..................................................................................................................1199
Paper size sensors (DCF/HCI)...........................................................................................................................................................................1199
HCI PCA and HCI sup PCA (HCI)......................................................................................................................................................................1200
Cover open sensor, cassette installation sensor, feed motor, pickup/lift-1 and lift-2 motors, and shift
motor (DCF/HCI).......................................................................................................................................................................................................... 1202
Limit switch, prefeed sensor, feed sensor, main limit and empty sensors (DCF/HCI)..............................................1204
Level-1/2 front/rear sensors, solenoid home sensor, and solenoid (DCF/HCI)..............................................................1205
Home-1/2 sensors, end sensor, and empty sensor (DCF/HCI)..................................................................................................1206
Limit switch, paper limit-1 sensor, prefeed sensor, and paper empty-1 sensor (DCF/HCI) .....................................1207
Pick/lift-1 motor, lift-2 motor, and feed motor (DCF/HCI) ..................................................................................................................1207
Upper/lower paper low sensors (DCF/HCI).............................................................................................................................................1208
Front/rear home sensors and tray open sensor (DCF/HCI) .......................................................................................................1209
Main PCAs (SSBM).....................................................................................................................................................................................................1210
Paper detection sensor (SSBM)........................................................................................................................................................................ 1211
Entrance motors A/B, end fence motor, buffer motor and sensor, and diverter close sensor (SSBM)....... 1212
Top-beam out sensor, stack motor, and SKU motor (SSBM)........................................................................................................ 1213
Curl pawl motor, fold motor, divert home sensor, and guide home sensor (SSBM) ................................................... 1214
Feed entrance sensor (SSBM).......................................................................................................................................................................... 1215
Press home sensor, tamper home sensor, paper detect sensor, tamper motor, press motor, and feed
motor (SSBM)..................................................................................................................................................................................................................1217
Top-exit path and compile-exit path sensors (SSBM) ......................................................................................................................1219
Knife motor, stopper home sensor, and stopper solenoid and motor (SSBM).............................................................. 1220
Top door sensor, fold motor, and knife home position sensor (SSBM) ................................................................................ 1221
Operational panel button PCA and entrance path sensor (SSBM)....................................................................................... 1222
Exit cam home sensor, main paddle home sensor, paddle motor, and exit motor (SSBM).................................. 1223
Front/rear tamper motors, front/rear tamper home sensors, and end-fence home sensor (SSBM) .......... 1225
Tray upper front/rear sensors, SCU home detect sensor, and stack beam in/out sensors (SSBM) .............1227
Bridge motor, bridge middle sensor, and bridge guide sensor (SSBM) ............................................................................. 1228
Bridge entrance path sensor (SSBM)......................................................................................................................................................... 1229
xiii
Bridge unit........................................................................................................................................................................................................................1373
Covers................................................................................................................................................................................................................................1396
Entrance unit.................................................................................................................................................................................................................1463
Punch unit........................................................................................................................................................................................................................1468
Tray diverter unit..........................................................................................................................................................................................................1474
Top exit unit......................................................................................................................................................................................................................1501
Top output tray unit....................................................................................................................................................................................................1527
Main exit unit .................................................................................................................................................................................................................1540
Paddle unit ......................................................................................................................................................................................................................1566
End fence unit...............................................................................................................................................................................................................1598
Tamper unit.....................................................................................................................................................................................................................1632
Stapler unit..................................................................................................................................................................................................................... 1785
Ejector unit......................................................................................................................................................................................................................1865
Main output tray unit ...............................................................................................................................................................................................2018
Paper holding unit......................................................................................................................................................................................................2076
Buffer unit........................................................................................................................................................................................................................ 2132
Booklet maker .............................................................................................................................................................................................................. 2145
Booklet entrance unit ............................................................................................................................................................................................. 2155
Booklet paddle unit....................................................................................................................................................................................................2172
Booklet end fence unit ...........................................................................................................................................................................................2185
Booklet presser unit ............................................................................................................................................................................................... 2205
Booklet tamper unit................................................................................................................................................................................................. 2226
Booklet stapler unit .................................................................................................................................................................................................. 2281
Booklet fold unit .........................................................................................................................................................................................................2299
Booklet diverter unit ................................................................................................................................................................................................ 2381
Booklet exit unit.......................................................................................................................................................................................................... 2404
Booklet output tray unit.........................................................................................................................................................................................2422
PCA.......................................................................................................................................................................................................................................2425
Problem solving..................................................................................................................................................................................................................... 2443
Control panel message document (CPMD)........................................................................................................................................... 2443
Clear paper jams ...................................................................................................................................................................................................... 2443
Finisher system diagram................................................................................................................................................................................................ 2456
xiv
Entrance unit................................................................................................................................................................................................................ 2539
Exit unit ............................................................................................................................................................................................................................. 2554
Paper support unit ....................................................................................................................................................................................................2573
Paddle unit ...................................................................................................................................................................................................................... 2661
Tamper unit.................................................................................................................................................................................................................... 2682
Stapler unit.....................................................................................................................................................................................................................2792
Ejector unit......................................................................................................................................................................................................................2818
End fence unit..............................................................................................................................................................................................................2885
Output tray unit ..........................................................................................................................................................................................................2895
Paper holding unit.....................................................................................................................................................................................................2956
Punch unit........................................................................................................................................................................................................................3001
Problem solving......................................................................................................................................................................................................................3014
Control panel message document (CPMD)............................................................................................................................................3014
Electrical Mechanical Diagrams (Inner finisher)............................................................................................................................................3015
Punch waste full sensor........................................................................................................................................................................................3016
Punch waste box sensor and finisher docking sensor .................................................................................................................. 3017
Entrance motor ...........................................................................................................................................................................................................3018
Exit sensor ......................................................................................................................................................................................................................3019
Exit motor, main paddle motor & home sensor, output tray lower limit switch, and paper holding
solenoid ..........................................................................................................................................................................................................................3020
Paper support motor & home sensor.........................................................................................................................................................3021
Front tamper motor and home sensor...................................................................................................................................................... 3022
Rear tamper motor and home sensor.......................................................................................................................................................3023
End fence sensor...................................................................................................................................................................................................... 3024
Stapler position motor and sensor..............................................................................................................................................................3025
Ejector 1 motor and home sensor, ejector 2 motor, motor sensor, and home sensor............................................3026
Output tray motor and sensor ........................................................................................................................................................................ 3027
Output tray top of stack sensor.....................................................................................................................................................................3028
Top cover switch........................................................................................................................................................................................................3029
Front cover switch....................................................................................................................................................................................................3030
Index..........................................................................................................................................................................................................................................................3035
xv
1 Product specifications and description
Printer views
Learn more specifically about the different views of the printer.
12
13
14 11
Item Description
5 Control panel with color touchscreen display (tilts up for easier viewing)
6 Physical keyboard (Flow models only). Pull the keyboard straight out to use it. (NOTE: Close the keyboard
when it is not in use.)
8 On/off button
9 Tray 1
10 Power switch
11 Power connection
13 Tray 2
14 Tray 3
15 Output bin
16 Easy-access USB port. Insert a USB flash drive for printing or scanning without a computer, or to update
the printer firmware. (NOTE: An administrator must enable this port before use.)
Item Description
1 Formatter cover
2 Interface ports
Item Description
1 USB port for connecting external USB devices (NOTE: For easy-access USB printing, use the USB port
near the control panel.)
Control-panel view
Learn about the printer components (control-panel).
The Home screen provides access to the printer features and indicates the current status of the printer.
Return to the Home screen at any time by touching the Home button on the printer control panel.
NOTE: The features that appear on the Home screen can vary, depending on the printer
configuration.
Interface ports 3
Figure 1-4 Printer control panel
2 3 4 5
6
1
1 Home button Touch the Home button to return to the Home screen.
2 Reset button The Reset button returns the printer to default settings and is always present
if users are not logged in. The Reset button is not present when the Sign Out
button is present. Touch the Reset button to resume and release jobs from the
previous pause state and interrupt mode, reset the quick copy count in the copy
count field, exit special modes, reset the display language and the keyboard
layout.
3 Sign In or Sign Out Touch the Sign In button to access secured features.
button
Touch the Sign Out button to sign out of the printer. The printer restores all
options to the default settings.
NOTE: This button displays only if the administrator has configured the printer
to require permission for access to features.
4 Information button Touch the information button to access a screen that provides access to several
types of printer information. Touch the buttons at the bottom of the screen for
the following information:
● Display Language: Change the language setting for the current user
session.
● Wi-Fi Direct: View information for how to connect directly to the printer
using a phone, tablet, or other device with Wi-Fi.
● HP Web Services: View information to connect and print to the printer using
HP Web Services (ePrint).
5 Help button Touch the Help button to open the embedded help system.
The status line provides information about the overall printer status.
6 Applications area Touch any of the icons to open the application. Swipe the screen sideways to
access more applications.
7 Start Copy button Touch the Start Copy button to start a copy job.
8 Home-screen page Indicates the number of pages on the Home screen or in an application. The
indicator current page is highlighted. Swipe the screen sideways to scroll between pages.
Technical specifications
Learn technical specifications for model bundles.
NOTE: Hole punch accessories are optional for the stapler/stacker, inner finisher, and booklet maker
accessories.
Paper handling Tray 1 (100-sheet Supported Supported Supported Supported Supported Supported
capacity)
Technical specifications 7
Table 1-1 E82540dn, E82540z, E82550dn, E82550z, E82560dn. E82560z (continued)
Copy and Scan Scans 90 pages Supported Not Supported Not Supported Not
per minute (ppm) supported supported supported
on A4 and letter-
size paper
Digital Send Send documents Supported Supported Supported Supported Supported Supported
to E-mail, USB, and
shared folders on
a network
Technical specifications 9
Table 1-2 E82540du, E82550du, E82560du (continued)
Print Prints 40 pages per minute Supported Not supported Not supported
(ppm) on A4 and on letter-size
paper.
Copy and Scan Scans 90 pages per minute Supported Supported Supported
(ppm) on A4 and letter-size
paper
The following information applies to the Printer-Specific Windows PCL 6 and HP print drivers for OS X
and to the software installer.
Windows: The HP Software Installer can be downloaded from the printer support website for this printer
and installs the “HP PCL.6” version 3 print driver, the “HP PCL 6” version 3 print driver, or the “HP PCL-6”
OS X: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com/
LaserJet or from the Printer Support page, and then use HP Easy Start to install the HP print driver.
HP Easy Start is not included in the HP Software Installer.
1. Go to 123.hp.com/LaserJet.
Windows® XP SP3, 32-bit The “HP PCL.6” printer-specific print Microsoft retired mainstream support
driver is installed for this operating for Windows XP in April 2009. HP will
system as part of the software continue to provide best effort support
installation. for the discontinued XP operating
system. Some features and page sizes
in the print driver are not supported.
Windows Vista®, 32-bit The “HP PCL.6” printer-specific print Microsoft retired mainstream support
driver is installed for this operating for Windows Vista in April 2012. HP will
system as part of the software continue to provide best effort support
installation. for the discontinued Vista operating
system. Some features and page sizes
in the print driver are not supported.
Windows Server 2003 SP2, 32-bit The “HP PCL.6” printer-specific print Microsoft retired mainstream support
driver is available for download from the for Windows Server 2003 in July 2010.
printer-support website. Download the HP will continue to provide best effort
driver, and then use the Microsoft Add support for the discontinued Server
Printer tool to install it. 2003 operating system. Some features
and page sizes in the print driver are not
supported.
Windows 7 SP1, 32-bit and 64-bit The “HP PCL 6” printer-specific print
driver is installed for this operating
system as part of the software
installation.
Windows 8, 32-bit and 64-bit The “HP PCL 6” printer-specific print Windows 8 RT support is provided
driver is installed for this operating through Microsoft IN OS Version 4, 32-
system as part of the software bit driver.
installation.
Windows 8.1, 32-bit and 64-bit The “HP PCL-6” V4 printer-specific print Windows 8.1 RT support is provided
driver is installed for this operating through Microsoft IN OS Version 4, 32-
system as part of the software bit driver.
installation.
Windows 10, 32-bit and 64-bit The “HP PCL-6” V4 printer-specific print
driver is installed for this operating
system as part of the software
installation.
Windows Server 2008 SP2, 32-bit The “HP PCL.6” printer-specific print Microsoft retired mainstream support
driver is available for download from the for Windows Server 2008 in January
printer-support website. Download the 2015. HP will continue to provide best
driver, and then use the Microsoft Add effort support for the discontinued
Printer tool to install it. Server 2008 operating system. Some
features and page sizes in the print
driver are not supported.
Windows Server 2008 SP2, 64-bit The “HP PCL 6” printer-specific print
driver is available for download from the
printer-support website. Download the
driver, and then use the Microsoft Add
Printer tool to install it.
Windows Server 2008 R2, SP 1, 64-bit The “HP PCL 6” printer-specific print
driver is available for download from the
printer-support website. Download the
driver, and then use the Microsoft Add
Printer tool to install it.
Windows Server 2012 R2, 64-bit The PCL 6 printer-specific print driver is
available for download from the printer-
support website. Download the driver,
and then use the Microsoft Add Printer
tool to install it.
NOTE: Supported operating systems can change. For a current list of supported operating systems,
go to www.hp.com/support/ljE82500mfp, or www.hp.com/support/ljE82540mfp for HP's all-inclusive
help for the printer.
NOTE: For details on client and server operating systems and for HP UPD driver support for this
printer, go to www.hp.com/go/upd. Under Additional information, click the links.
Windows OS X
● Wi-Fi Direct
● HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with
HP Connected)
● HP ePrint software
● AirPrint
● Android Printing
Printer dimensions
Learn about printer dimensions.
NOTE: A color printer model is shown in the figure below. However, the dimension information applies
to mono and color printers.
2
3 2
3
NOTE: HP recommends that 30 mm (1.81 in) be added to the printer dimensions provided in this
chapter to make sure there is sufficient space to open doors and covers, and to provide proper
ventilation.
CAUTION: Power requirements are based on the country/region where the printer is sold. Do not
convert operating voltages. This will damage the printer and void the printer warranty.
Operating-environment range
In order to operate properly, the printer must be in an environment that meets certain specifications.
General specifications
Learn about the general specifications.
LED 2 (Power/Status)
Key/Button 1 (Power)
● E82540, E82550
● E82560
Duplex
● E82540, E82550
● E82560
Copying Mode
Simplex
● E82540
● E82550, E82560
Duplex
● E82540
● E82550
Print specifications
Learn about the print specifications.
Item Specification
● E82550
● E82560
● E82550
● E82560
Print specifications 19
Table 1-8 Print specifications (continued)
Item Specification
Item Specification
● Secure print
● Stored print
● Booklet
● N-up
● Cover page
● Barcode
● Eco
● Poster
● Glossy
● Watermark
● Tray protection
● USB print
Scan specifications
Learn about the scan specifications.
Item Specification
Scan specifications 21
Table 1-9 Scan specifications (continued)
Item Specification
● Searchable PDF
● Compact PDF
● PDF Encryption
● Digital Signature in
PDF
● PDF/A
● Single-Page PDF
● Multi-page PDF
● TIFF
● Single-Page TIFF
● Multi-page TIFF
● XPS
● Single-Page XPS
● Multi-page XPS
● JPEG
● FTP
● SMB
● HDD
● USB
● WSD
● PC
● Internet FAX
Multi-destinations Yes
Item Specification
● WSD
● T4Net
Copy specifications
Learn about the copy specifications.
Copy specifications 23
Table 1-10 Copy specifications
Item Specification
– Up to 40 cpm in A4
● E82550
– Up to 50 cpm in A4
● E82560
– Up to 60 cpm in A4
– Duplex to Simplex: Up to 40
ipm in A4/Letter
● E82550
– Simplex to Simplex: Up to 50
cpm in A4/Letter
– Duplex to Simplex: Up to 50
ipm in A4/Letter
● E82560
– Simplex to Simplex: Up to 60
cpm in A4/Letter
– Duplex to Simplex: Up to 60
ipm in A4/Letter
● E82550: 3.7 s
● E82560: 3.1 s
Item Specification
● Newspaper
● Printed Photo
● Glossy Photo
● Copied Original
● Map
● Light Original
● N-up
● Booklet
● Image Repeat
● Auto Fit
● Book Copy
● Watermark
● Image Overlay
● Stamp
● Covers
● Job Build
● Preview
● Erase Edge
● Image Shift
● Image Adjustment
● Background Adjustment
Supplies
Learn about the required toner cartridge, OPC drum unit, and TCU.
Supplies 25
Table 1-11 Supplies
Standard
Introductory
1Print cartridge life is approximate, based on average A4 /Letter-size page count with ISO coverage.
Declared cartridge yield value in accordance with ISO/IEC 19798. Actual yields vary considerably based
on images printed and other factors. For more information, visit www.hp.com/go/learnaboutsupplies.
2Available in APJ countries/regions only.
NOTE: Depending on the print pattern and job mode used, the lifespan of the consumable can vary.
IMPORTANT: Toner cartridges or other supplies must be purchased in the same country/region as
the printer being used. Otherwise, new toner cartridges or other supplies will be incompatible with the
printer. This is due to differing configurations of toner cartridges and other supplies according to the
conditions of a specific country/region.
Maintenance parts
Learn about the printer maintenance parts.
HP recommends replacing the following maintenance parts at specific intervals to make sure the printer
produces quality copies and to extend the service life of the printer.
Some of the printer parts have a shorter lifespan than the life of the printer.
Z7Y75A 110 V
NOTE: Depending on print patterns and the job mode used, maintenance part lifespans vary. See
Replacing the maintenance part for further instructions.
Paper Path—Set Pickup Roller Replace Clean Use a damp cloth or lint-free
(PH) (Tray1(MP)) paper moistened with water to clean
maintenance parts.
Paper Path—Set Forward Roller Replace Clean Use a damp cloth or lint-free
(PH) (Tray1(MP)) paper moistened with water to clean
maintenance parts.
Paper Path—Set Retard Roller Replace Clean Use a damp cloth or lint-free
(PH) (Tray1(MP)) paper moistened with water to clean
maintenance parts.
Paper Path—Set Pickup Roller Replace Clean Use a damp cloth or lint-free
(PH) (Tray2,3) paper moistened with water to clean
maintenance parts.
Paper Path—Set Forward Roller Replace Clean Use a damp cloth or lint-free
(PH) (Tray2,3) paper moistened with water to clean
maintenance parts.
Paper Path—Set Retard Roller Replace Clean Use a damp cloth or lint-free
(PH) (Tray2,3) paper moistened with water to clean
maintenance parts.
Paper Path—Set Feed Roller (1,2,3) Clean Use a damp cloth or lint-free
(PH) paper moistened with water to clean
maintenance parts.
Paper Path—Set EXIT Roller (1,2) Clean Use a damp cloth or lint-free
(PH) paper moistened with water to clean
maintenance parts.
Paper Path—Set Pre-Feed Sensor Clean Use dry cloth to remove toner and paper
(PH) (Tray 2,3) dust.
Paper Path—Set Feed Sensor Clean Use dry cloth to remove toner and paper
(PH) dust.
Maintenance parts 27
Table 1-13 Maintenance intervals (continued)
Paper Path—Set Regi Sensor Clean Use dry cloth to remove toner and paper
(PH) dust.
Paper Path—Set Paper dust brush Clean Use dry cloth to remove toner and paper
(PH) dust.
Paper Path— Pickup Roller Replace Clean Use a damp cloth or lint-free
DCF/HCI/sHCI (Tray4,5,6) paper moistened with water to clean
maintenance parts.
Paper Path— Forward Roller Replace Clean Use a damp cloth or lint-free
DCF/HCI/sHCI (Tray4,5,6) paper moistened with water to clean
maintenance parts.
Paper Path— Retard Roller Replace Clean Use a damp cloth or lint-free
DCF/HCI/sHCI (Tray4,5,6) paper moistened with water to clean
maintenance parts.
Paper Path— Pre-Feed Sensor Clean Use dry cloth to remove toner and paper
DCF/HCI/sHCI (Tray 4,5,6) dust.
Paper Path— Feed Sensor Clean Use dry cloth to remove toner and paper
DCF/HCI/sHCI dust.
Paper Path— Punch Chad Bin Clean Empty the chad bin.
Finisher
Paper Path— Feed Sensor Clean Use dry cloth to remove toner and paper
Finisher dust.
Paper Path— Ejector Sensor Clean Use dry cloth to remove toner and paper
Finisher (2K/3K Finisher) dust.
Paper Path— End fence Sensor Clean Use dry cloth to remove toner and paper
Finisher (Inner Finisher) dust.
Scanner—ADF ADF Pick-Up roller Replace Clean Use a damp cloth or lint-free
Assembly paper moistened with water to clean
maintenance parts.
Perform maintenance tasks as needed during a service visit for parts replacement.
Item Specification
NOTE: Tray 1 (MP) (100) + 2 Tray (1040) + HCI bottom (2000) + sHCI (3000)
Item Specification
NOTE: Supported Envelopes: Monarch, DL, C4, C5, C6, No.10, No. 9
● Thin
● Bond
● Hole Punched
● Pre-Printed
● Recycled
● Thin Cardstock
● Thick Cardstock
● Heavy Cardstock
● Letterhead
● Thick
● Cotton
● Colored
● Archive
● Thin Glossy
● Thick Glossy
● Heavy Glossy
● Heavy Weight
● Label
● Transparency
Item Specification
NOTE: Supported Envelopes: Monarch, DL, C4, C5, C6, No. 10, No. 9
● Thin
● Bond
● Hole Punched
● Pre-Printed
● Recycled
● Thin Cardstock
● Letterhead
● Thick
● Cotton
● Colored
● Archive
● Thin Glossy
● Thick Glossy
● Heavy Glossy
● Heavy Weight
● Envelope
● Transparency
● Label
Item Specification
Document Weight ● Simplex: 60–163 g/m2 (11.25–43.24 lb) (Guarantee) 42–60 g/m2 and 163–
220 g/m2 (Support)
● Duplex: 60–163 g/m2 (13.25–43.25 lb) (Guarantee) 50–60 g/m2 and 163–
220 g/m2 (Support)
Image Scanner Document Size ● Width: 140 mm — 297 mm (5.5 in — 11.7 in)
Maximum 615 sheets [500 sheets (Standard) + 125 sheets (Job Separator)]
Maximum Printing Area Simplex Top: 4.2 +/- 1.5 mm / Left: 4.2 +/- 1.5 mm
Item Specification
Media Sizes 139.7 mm x 182 mm — 320 mm x 457 mm (5.5 in x 7.2 in — 12.6 in x 18 in)
● Thin
● Bond
● Hole Punched
● Pre-Printed
● Recycled
● Thin Cardstock
● Letterhead
● Thick
● Cotton
● Colored
● Archive
● Thin Glossy
● Thick Glossy
● Heavy Glossy
● Heavy Weight
Network interface
Learn about the network interface.
Item Specifications
Network OS
Windows
● XP (32/64 bit)
● Windows 7
● Windows 8
Mac
Linux
● RedHat 8–9
● Mandrake 9.2–10.1
● SuSE 8.2–9.2
Novell
Others
IPX/SPX No
Ether Talk No
Auto IP Yes
BOOTP Yes
DHCP Yes
Item Specifications
LPR/LPD Yes
IPP Yes
Netware I-Print No
Netware NDPS No
Ether Talk No
SLP Yes
Item Specifications
Airprint Yes
IP Sec Yes
Optional configurations
Learn about optional configurations.
1 2
9
3
8 5
7 6 4
● du model: 5CM59A
● z model: X3A68A
E82550
● dn model: X3A72A
● du model: 5CM60A
● z model: X3A71A
E82560
● dn model: X3A75A
● du model: 5CM61A
● z model: X3A74A
Options 37
Table 1-17 Printer options and configurations (continued)
● Y1G22A#BGJ — HP LaserJet
Paper Tray Heaters Accessory
Department (110V)
● Y1G22A#B19 — HP LaserJet
Paper Tray Heaters Accessory
Department (220V)
Options list
Learn about the options list.
Fax Kit
HP LaserJet Paper Tray Heaters Y1G22A For dual cassette feeder (DCF)
Department
For HCI/sHCI
HP LaserJet Paper Tray Heaters Y1G22A#BGJ For dual cassette feeder (DCF)
Accessory Department (110V)
For HCI/sHCI
HP LaserJet Paper Tray Heaters Y1G22A#B19 For dual cassette feeder (DCF)
Accessory Department (220V)
For HCI/sHCI
Wireless/NFC/BLE Kit
HP LaserJet Inner Finisher Hole 2/3 Y1G02A Two and three hole punch (for America,
Punch Asia, and Africa)
HP LaserJet Inner Finisher Hole 2/4 Y1G03A Two and four hole punch (for Europe)
Punch
HP LaserJet Inner Finisher Swedish Y1G04A Swedish four hole punch (for Sweden)
Punch
HP LaserJet Hole Punch 2/3 Accessory Y1G10A Two and three hole punch (for America,
Asia, and Africa)
HP LaserJet Hole Punch 2/4 Accessory Y1G11A Two and four hole punch (for Europe)
HP LaserJet Hole Punch Swedish Y1G12A Swedish four hole punch (for Sweden)
Accessory
Options list 39
Table 1-18 Options list (continued)
Option specifications
Learn about option specifications.
Item Specification
Item Specification
Weight (Net) 18 kg
Item Specification
Option specifications 43
Table 1-19 Option specifications (continued)
Item Specification
3. HP LaserJet Hole Punch Swedish Available Unit Auto change 2/3 hole or auto change 2/4
Accessory hole, Swedish 4
3. HP LaserJet Inner Finisher Swedish Available Unit Auto change 2/3 hole or auto change 2/4
Punch hole, Swedish 4
Feeding system
Learn about the feeding system.
Rollers
Learn about the rollers.
– This roller is placed against the reverse roller. It transfers the paper from the pickup roller to the
feed roller.
– This roller is placed against the feed roller and transfers only one sheet of paper to the feed
roller. When two or more sheets of paper are being transferred from the pickup roller, the load of
the torque limiter of the reverse roller is heavier than the frictional force between the sheets of
paper. As a result, the reverse roller is stopped and the lower sheet of paper is not transferred.
● Feed roller
– This roller transfers the paper sent from the feed/reverse roller to the registration roller.
● Registration roller
– This roller aligns the leading edge of the paper and transfers the paper to the transfer roller
assembly.
Roller Periodic
Item Function
Tray 2 paper Lead Edge detection Detects Tray 2 paper Lead Edge
sensor
Tray 3 paper Lead Edge detection Detects Tray 3 paper Lead Edge
sensor
Tray 3 paper feed jam detection Detects Tray 3 paper feed jam
sensor
Tray 4 paper Lead Edge detection Detects Tray 4 paper Lead Edge
(option) sensor
Tray 4/4 paper feed jam detection Detects Tray 4/4 paper feed jam
(option) sensor
Tray 5 paper Lead Edge detection Detects Tray 5 paper Lead Edge
(option) sensor
Output Tray 2 paper full detection Detects output Tray 2 paper full
sensor
Output Tray 3 paper full detection Detects output Tray 3 paper full
sensor
Tray 1 (MP) feed assembly paper Detects Tray 1 (MP) feed assembly: paper empty
empty detection sensor
NOTE: If paper is loaded in Tray 1, that tray takes priority over trays 2,3,4, or 5.
Tray 1 (MP) feed assembly Controls Tray 1 (MP) feed assembly pickup roller
Tray 1 (MP) feed assembly paper Detects Tray 1 (MP) feed assembly paper width
width detection sensor
Tray 2 Pickup and Lift motor Drives the pickup roller and the knock up plate
Tray 3 Pickup and Lift motor Drives the pickup roller and the knock up plate
Tray 4 Pickup and Lift motor Drives the pickup roller and the knock up plate
Tray 5 Pickup and Lift motor Drives the pickup roller and the knock up plate
Paper Loop Detection sensor Detects paper loop between transfer Nip and fusing Nip
Cassette
Learn about the cassette.
The tray stores paper. The paper size is set using the guides in each tray.
Table 1-21
Item Description
Item Description
3 Paper type
4 Paper weight
Pickup Assembly
Learn about the pickup assembly.
When paper pickup occurs, the pickup roller moves down in order to come in contact with the surface of
the paper. If the cassette is installed, the LEVER-INPUT CST is pushed and the pickup roller moves down.
The feed and separation rollers make sure that a single sheet of paper is moved into the paper path, and
that the feed roller moves the paper as far as the registration (REGI) roller.
NOTE: The pickup unit 1 and pickup unit 2 are not interchangeable.
Registration unit
Learn about the registration unit.
Pickup Assembly 51
The registration roller clutch is located between the registration/Tray 1 motor and registration roller, or on
the transfer belt (for color), and it controls power to the registration roller in order to match paper and an
image on the drum at the predetermined registration point.
The Tray 1 feed assembly allows feeding of special media cardstock and custom size paper.
Specification
● Feeding speed: 32 ppm, 40 ppm, 48 ppm Letter/A4 LEF (Long Edge Feeding)
When the Tray 1 (MP) paper detection [A] sensor detects paper and the machine gets a Tray 1 (MP)
printing job, the Tray 1 (MP) solenoid [B] drops the pickup roller [C] onto the top of the paper stack in Tray 1.
This machine uses a Feed and Reverse Roller (FRR) system for feeding paper. The friction between the
reverse roller [D] and feed roller [E] separates the top sheet of paper from the stack.
Fuser unit
Learn about the fuser unit.
This section describes the image fusing process used by the printer.
This unit fuses the toner that was transferred by the transfer roller onto the paper, by applying a
combination of heat and pressure to complete the fusing process. This printer uses an instant fusing
system (NIF type). The fuser unit design for this model has improved. The fuser belt has been changed
to require less heat capacity and still fuse the toner properly. Additionally, the life has been improved by
incorporating a sub-bush system with a lubricant storage design.
Fuser unit 53
Figure 1-15 Fuser unit
● Lamp halogen
The fuser unit has two halogen lamps. One heats the center of the fusing belt, the other heats the
end of axial direction. These halogen lamps are lit alternately to heat the fusing belt. Each lamp has
its coil in a different location. The coil of the center heater lamp is in the center, the coils on the side
heater lamp are on both sides. The lamps are fixed inside of the fusing belt. When the fusing belt
rotates, the lamps do not rotate.
● Belt fuser
The belt fuser gets heat from the halogen lamp and transfers it to the toner and paper. The belt
fuser consists of three thin-layers. The thin fusing belt reduces warm up and mode changing time. To
prevent the fusing belt from adhering to the toner, the surface of the fuser belt is fluorinated. There
is a nip inside the fusing belt. Tension springs are used to keep a constant nip area where the fusing
belt contacts the pressure roller.
The pressure roller makes sure there is a proper nip width between the pressure roller and fusing
belt. It is made up of the soft silicone sponge rubber. The pressure roller is driven by the driving
system and drives the fusing belt.
The temperature of the fusing belt is maintained by NC sensors (non-contact type thermistors)
located near the center and the end of the fusing belt.
● Thermostats
The thermostat cuts off the power supply to the halogen lamp by opening the circuit when the
fusing belt becomes abnormally hot as a result of a problem, such as a NC sensor malfunction.
The thermostat is used to prevent abnormal operation. When a thermostat is triggered, it must be
replaced as well as the other damaged parts in the fuser unit.
The fuser motor (A) drives the pressure roller (B) through the gear train. The fuser belt is driven by the
pressure roller.
When the main switch turns on, the CPU turns on the fusing lamp. The lamp stays on until the NC
sensors detect the standby temperature. The CPU then raises the temperature up to the printing
temperature.
Overheat protection
● The CPU cuts power to the fusing lamp in the following cases:
– The belt temperature detected by the NC sensors keeps higher than 220°C for 20 seconds.
– The belt temperature detected by the NC sensors keeps higher than 230°C for 3 seconds.
– The relay off works when the belt temperature detected by the NC sensors is higher than 230°C.
● The following components are used when thermistor overheat protection fails:
– Two thermostats get into line with the common ground wire of the fusing lamp.
– If one of the thermostat temperatures becomes higher than 195°C, it opens and cuts power to
the fusing lamp. If the other thermostat temperature becomes higher than 195°C, it also opens
and cuts power to the fusing lamp.
Loop control
Learn about fuser loop control.
The tension of the paper between the OPC nip and the fuser nip is known as the paper loop level.
The paper loop level is controlled by monitoring photo sensors 1 and 2. The fuser unit controls the motor
speed for the paper loop level.
Image creation
Learn about image creation.
The printer uses one drum unit, one development unit, and a laser beam for mono printing. The drum
unit consists of an OPC drum, charge roller, and a cleaning blade. The development unit consists of a
magnetic roller and mixing auger.
The OPC drum (A) is charged with a negative voltage and is exposed to light from the laser scanner
assembly (B). The light produced by a laser creates a latent image by discharging on the surface of the
Image creation 57
OPC drum. The negatively charged toners are attracted to the latent drum image by an electric field. The
toners (mono image) on the OPC drum are transferred to the paper by the positive bias.
1. OPC drum charge: The charge roller gives the drum a negative charge.
2. Laser exposure: Light produced by a laser diode hits the charged OPC through the lens and mirrors.
3. Development: The magnetic roller carries negatively charged toner to the latent image on the drum
surface.
4. Transfer: The Paper Transfer Belt (PTB) transfers the toner from the OPC drum to the paper.
5. Cleaning the OPC drum: The cleaning blade removes remaining toner on the drum surface after
image transfer to the paper.
6. Quenching for OPC drum: Quenching is done by illuminating the whole area of the drum with the
laser at the end of every job.
Imaging unit
Learn about the imaging unit.
This printer has one drum unit and one development unit.
The diameter of the drum is 60 mm (2.4 in) with a circumference of approximately 188.5 mm (7.4 in).
The drum unit has a charge roller to charge the drum surface and a cleaning roller to clean the charge
roller.
The e-label is the sub part of the Drum unit and stores the count information and other data. If the Drum
unit is replaced, the count information stored by the old drum unit will not be kept.
Drum drive
Learn about the drum drive unit.
The OPC drum and magnetic roller are driven by one BLDC motor and supplied with power from the
coupling.
The drive shaft is directly inserted into the OPC drum to fix the drum unit. This structure provides stable
printing quality.
Drum drive 59
Developer unit
Learn about the developer unit.
This printer uses a dual-component development system. The development unit contains 340 g (12 oz) of
magnetic toner carrier (development powder).
The developer powder is supplied to the magnetic (development) roller [A] by the two mixing augers [B].
The diameter of the magnetic roller is 18 mm (0.71 in).
The development unit has a toner carrier (TC) sensor [C]. It is used for controlling the operating range of
the toner density.
Developer agitation
Two mixing augers (A) circulate the developer forward and backward to agitate the developer in
order to sufficiently mix the toner and developer.
If the developer unit is stored above 45°C (113°F), the toner might harden and will not work properly. If the
toner in the development unit has hardened, an installation error occurs.
Toner cartridge
Learn about the toner cartridge.
● The toner in the cartridge is transferred from Wheel-Paddle Toner [A] to Wheel-Auger Toner [B] and
transferred from Wheel-Auger Toner [B] to the reservoir.
● The toner cartridge has an e-label that stores the count information.
● The toner in toner cartridge when stored at temperatures above 45°C (113°F) might harden.
Toner cartridge 61
Figure 1-24 Toner cartridge
NOTE: This change does not impact any printer functions. It only improves toner cartridge
installation.
One hook (callout 1) was removed from the left side of the cartridge, and a second hook (callout 2) was
added at the top of the cartridge.
The figure below provides a comparison of the design change made to the toner cartridge end cap.
1 2
4
3 3
Item Description
Dynamic security
Learn about dynamic-security-enabled printers.
Certain HP printers use cartridges that have security chips or electronic circuitry. Cartridges using a
non-HP chip or modified or non-HP circuitry* might not work. And, those that work today might not work
in the future.
As is standard in the printing business, HP has a process for authenticating cartridges. HP continues
to use security measures to protect the quality of our customer experience, maintain the integrity
of our printing systems, and protect our intellectual property. These measures include authentication
methods that change periodically and might prevent some third-party supplies from working now or in
the future. HP printers and original HP cartridges deliver the best quality, security and reliability. When
cartridges are cloned or counterfeited, the customer is exposed to quality and potential security risks,
compromising the printing experience.
*Non-HP Chips and modified or non-HP electronic circuitry are not produced or validated by HP. HP
cannot guarantee that these chips or circuitry will work in your printer now or in the future. If you are
using a non-original HP cartridge, please check with your supplier to ensure your cartridge has an
original HP security chip or unmodified HP electronic circuitry.
Dynamic security 63
The charged toner on the drum is moved to the paper by the transfer roller in PTB unit (1). The rubber belt
in PTB unit removes the static of the paper then separates the paper from the drum so the paper can
move into the paper path.
This process is done with rotation of the PTB. The rotation is made by the friction between the drive roller
(3) and PTB (1). For this process, the drive roller (3) and guide roller (4) provides proper tension to block
slip.
There is one actuator (8) and two photo sensors (5). The actuator recognizes the paper path and controls
the paper speed for stable image quality.
5
6
3
1
Item Description
2 Transfer roller
3 Drive roller
4 Guide roller
5 Photo interrupter
Item Description
6 Actuator
The drive motor [A] drives the transfer belt [B] by using gears and the PTB drive roller [C].
Cleaning blade
Learn about the transfer belt cleaning blade.
The cleaning blade in the PTB unit removes toner (during printing). Belt cleaning is completed while the
transfer belt makes one rotation.
The cleaning blade [A] always contacts the transfer belt [B], and removes the used toner from the belt.
The film [C] on the cleaning unit protects against toner contamination. The lens [D] always detects waste
toner level. If the light is blocked by waste toner, the machine displays an error message to inform the
PTB unit needs replacement.
The laser scanner unit consists of one polygon motor and one laser diodes (LD) unit. The laser scanner
assembly forms a latent image on the surface of the OPC drum. For this process, the laser scanner
assembly has a collimator lens, cylindrical lens, and an F-Theta lens on an optical path for each color.
The laser scanner assembly has cover glass to protect the glass on the optical path from
contamination. The LD PCA interfaces with the printer.
Callout Description
1 LD PBA
2 P/Mirror Motor
3 F1 Lens
4 F2 Lens
5 Cover glass
The laser moves from the polygon motor (A) to the OPC drum (D). The F1 lens (B) and F2 lens (C)
determine the scanning line and the image position. This setting is adjusted by the manufacturer.
The laser scanner assembly has a beam detector sensor board (PD PCA). The PD PCA (A) detects the
scanning start point.
The beam is detected by the PD PCA at the scanning start point and creates the horizontal sync signal
(Hsync).
Drive system
Learn about the drive system.
Drive system 69
Figure 1-33 Pickup and cassette lift drive
Power train
Pickup: normal rotation (pickup input) counter rotation (cassette lift input)
● 1 PM STEP → counter rotation → 3 Gear → 4 5 Gear → 6 Gear & Coupler (cassette lift driving)
Feed drive
Learn about the feed drive.
Power Train
● 1 HP STEP → 2 Pulley & Coupler → 3 Gear → 4 Gear & Coupler (Feed Roller driving) → 5 E-Clutch &
Gear (Tray 1 driving)
● 1 HP STEP → 2 Pulley & Coupler → 6 Gear & Coupler (Feed Roller driving) → 7 Pulley & Coupler (Feed
Roller driving)
Registration drive
Learn about the registration drive.
Registration drive 71
Figure 1-35 Registration drive
Power Train
Power Train
Drive motors
Learn about the drive motors.
The following diagram shows the location of the printer drive motors.
Drive motors 73
Figure 1-37 Drive motor
Power Train
Power Train
Power Train
● 1 PM STEP Motor → 2 Gear → 4 Gear & Latch → 5 Pulley & Gear (Paddle driving)
The scanner converts a hard copy original into data. To scan an original, the scanner uses the lens and
Charge Coupled Device (CCD). The scanner stores and transfers the converted image to the storage
space or transfers the scanned data to the printer engine for copy.
For scan operation, the scanner uses a full rate (FR) carriage and a half rate (HR) carriage that is moved
by a wire. It scans the original document on the scanner glass or from the ADF.
● Full Rate (FR) carriage: Illuminates the original and reflects the light at a 90 degree angle.
● Half Rate (HR) carriage: Transfers the reflected light from the FR carriage to the lens.
The HR carriage moves half the distance at half the speed of the FR carriage. This keeps a regular gap
between the original and the imaging lens.
2. The reflected light from Mirror #1 is sent to the imaging lens through Mirror #2 and #3.
4. The optical image is generated to the electrical signal by the CCD sensor.
To make a stable image, a gap must be maintained between the original and the lens. To maintain this
gap, the HR carriage moves half the distance and half the speed of the FR carriage.
The optical image made by the CCD sensor is changed to an electrical-analog signal.
Each color element signal in the optical image is separated by the CCD sensor into red, green, and blue.
The red CCD sensor extracts the red color from the optical image, the green CCD sensor extracts the
green color from the optical image, and the blue CCD sensor extracts the blue color from the optical
image.
The image scan of the main scanning direction is performed by the CCD sensor. The CCD sensor
consists of approximately 7500 pixels. The image scan of the sub scanning direction is performed by the
FR carriage and HR carriage. The carriage is moved by a wire driven by the scan motor.
To scan the original on the scanner glass, two carriages driven by the motor move at a regular speed.
The motor drives the timing belt, pulley, and wire. The wire pulley rolls and releases the wire to move the
carriage.
The scanner consists of the scanner glass, FR carriage, HR carriage, imaging unit, and driving unit.
● FR Carriage
This module illuminates the original. Two white LEDs are assembled on the side of the module.
The original is illuminated by the light-guide. The heat sink is attached to the LED PCB. When the
heat sink is broken or expired, an engineer needs to replace it.
○ Light-guide
The light-guide changes the light from point type to line type. The light-guide is made by
transparent resin and controls the amount of light in the scan area uniformly.
○ White LED
The white LED emits white light. The heat sink attached to the PCA prevents heat
deterioration.
○ Reflection holder
The reflection holder reflects the light that has passed through the light-guide.
– Mirror #1
● Mirror #2 and #3
Mirrors #2 and #3 are positioned at a 45 degree angle in order to change the direction of the light.
The reflected light from mirror #1 is sent to the imaging lens through mirrors #2 and #3.
● Pulley
The pulley is a ball bearing type. The pulley rolls and releases the wire which makes the HR carriage
move. The HR carriage moves half the distance at half the speed of the FR carriage.
Imaging unit
● Imaging lens
The reflected light from the imaging lens is focused on the CCD. The image is reduced to the fixed
CCD sensor and pixel size.
● CCD PCA
Wire driving
To move the carriages, the wire is assembled in the front and rear of the scanner. The pulley rolls and
releases the wire which moves the FR carriage and the HR carriage.
The original is placed on the scanner glass for scan or copy jobs. The scanner glass is made of
tempered glass and is held in place by the frame to prevent distortion.
Drive motor
The scanner drive system uses the step motor to move the carriage. The step motor controls the
position and maintains constant speed. The motor power is transferred to the wire through the timing
belt and pulley.
Timing belt
The timing belt has a regular saw tooth gear and transfers the motor power to the pulley.
The paper size sensor automatically detects the size of the original on the scanner glass. The paper size
sensor uses two sensors. An infrared LED is used to detect the dark original.
Home sensor
The home sensor detects the FR carriage position. The home sensor is a transmission photo sensor.
When the ADF unit opens and closes, a function is triggered which detects whether the paper size
sensor is on or off.
The cover open sensor #2 detects when the ADF unit is closed using magnetic force.
Scanner read the original feed from ADF unit through ADF glass. The FR carriage read the original as it
passes on ADF glass. If ADF glass is contaminated.
Shading sheet
The shading sheet is attached under flat-bed glass. Before every scan job, scanner read the shading
sheet to get reference image with same optical conditions. If shading sheet is contaminated, a vertical
line might occur on scan image.
When shipping or moving the printer, the FR and HR carriages in the scanner must be secured with a
scan locking screw to prevent movement of these parts and possible damage to the scanner
This screw must be installed before moving the printer and then removed once the printer is positioned
in place.
When installing
After unpacking, before turning on the printer, the scan locking screw must be removed. If the locking
screw is not removed scanner failure will occur.
2. After removing the screw, assemble the screw cap from the accessory package.
When moving the printer, tighten the scan locking screw to prevent damage to the carriages.
1. Make sure the FR carriage is located in the end of scanner side wall which is screw locked.
R7 R8 R9 R10 R11
6. Exit Idle
Scan In
Scan Out
The drive system consists of one motor and two clutches to transfer the paper.
The document feeder LX drive system consists of two motors (BLDC and STEP) and one clutch that
moves the paper.
There are three sections: pickup drive section, registration (regi) motor section, and feed drive section.
The pickup drive section has three assemblies: pickup drive assembly, pickup assembly, and guide
pickup assembly.
The registration motor section has the regi motor, trans gear, regi roller, regi-idle roller, regi sensor, and
actuator.
Pickup Assy
After detecting the paper, one motor controls the drive system.
The CLUTCH cannot rotate inversely. The spring that is included in the ADF GUIDE PICKUP ASSEMBLY
is connected to COVER-OPEN. When the CLUTCH does not drive, stand-by status occurs and stops the
operation.
The ADF roller and pick roller are connected by the belt.
The ADF roller is provided with power while the paper is picked up and transferred to the registration
roller. When the pickup drive is stopped and the registration roller is driven, the ADF roller becomes idle.
● When the original is setting up, the detect-sensor is activated and the printing job starts. The motor
and pickup clutch begin working. The pick roller then moves down and contacts the original in the
tray.
● When the registration sensor detects paper, the pickup clutch stops.
● When the detect-sensor detects that the tray is empty, the motor stops and the printer enters
stand-by status.
The registration drive uses the CLUTCH-ELECTRIC to drive the registration roller and transfer the paper
to the ROLLER FEED.
The registration roller aligns the leading edge of the original. When the original is placed in the nip, the
roller is rotated for alignment.
Item Specification
Pickup Semi-Retard
Motor 2 each
R8 R9 R1 R11 R1 R1 R1
0 2 3 4
R11 SIMPLEX SCAN OUT ROLLER Transfer a scanned original paper to the
duplex white-roller
R13 DUPLEX SCAN OUT ROLLER Transfer a scanned original paper to the
exit roller
3.LIFT
Scan CIS
13. SIM Scan Idle
SIMPLEX
Scan In WHITE-R
OLLER
16. Exit
Scan CCD
MSO Sensors 15. DUP Scan
15 DUP Scan Sensor Detects if there is a jam on the Scan Out path
Figure 1-62 Flow document feeder ultra sonic multi-feed (USM) sensor
Tx Sensor
Rx Sensor
● Component: Ultrasonic Sensor Tx Board, Rx Board , HIC Board (Amp and Filter)
● The Rx Sensor has a different level on each paper status: no paper, one paper, multiple papers.
The flow document feeder drive system drive system includes eight motors.
The Flow ADF drive system consists for the following sections:
● Pickup drive
● Pre-regi drive
● Regi drive
● Scan drive
● Exit drive
● Lift drive
● LIFT MOTOR Starts > LIFT SHAFT and LIFT BAR lift Tray
Figure 1-65 Flow document feeder scan-in roller release drive system
● Holds the rear of the paper using cam motion for improved scan quality
Item Specification
Pickup Semi-Retard
Motor 8 each
Stacker Lifting
MSO Support
Registration
Roller
6LPSOH[
'XSOH[
The MSO sensor detects the size of mixed size papers and sets the alignment of the papers to the rear.
(297 mm) (297 mm) (257 mm) (257 mm) (210 mm) (210 mm) (182 mm) (148 mm)
(11.7 in) (11.7 in) (10.1 in) (10.1 in) (8.3 in) (8.3 in) (7.2 in) (5.8 in)
A3 SEF X
(420 mm)
(16.5 in)
A4 LEF X
(210 mm)
(8.3 in)
(297 mm) (297 mm) (257 mm) (257 mm) (210 mm) (210 mm) (182 mm) (148 mm)
(11.7 in) (11.7 in) (10.1 in) (10.1 in) (8.3 in) (8.3 in) (7.2 in) (5.8 in)
B4 SEF X X X
(363 mm)
(14.3 in)
B5 LEF X X X
(182 mm)
(7.2 in)
A4 SEF X X X X X
(297 mm)
(11.7 in)
A5 LEF X X X X X
(148 mm)
(5.8 in)
B5 SEF X X X X
(257 mm)
(10.1 in)
A5 SEF X X
(210 mm)
(8.3 in)
3XOOWKHOHYHU
Mono 40 ppm
50 ppm
60 ppm
Hardware configuration
Learn the functions and specifications of the hardware configuration.
● OPE unit
● HVPS board
The main controller handles the video controller, engine controller, and scan controller.
The main controller receives print data from the host through the network or USB port and receives
copy data from the scan controller. The main controller uses this information to generate printable video
bitmap data. It controls all modulesrequired to print, including the laser scanner assembly, HVPS, FAN,
fuser, and so on.
The main controller communicates with the drive system and other devices through Universal
Asynchronous Receiver Transmitter (UART). The main controller communicates with and checks the
life of the toner cartridge, drum, and developer units through I2C.
The main controller uses Quad Core CPU 1.5 GHz, DDR3 4 GB memory, Micro SD 4 GB, and a 500 GB
SATA HDD to control the engine driving, video signal processing, and user interface.
A MICOM controls power to the fuser lamp and power to the system according to an optimized energy
saving algorithm. The MICOM communicates with the OPE controller through the USB 3.0 protocol to
display the system information on the control panel.
The OPE unit displays the status of the system using the control panel TFT LCD in response to user
actions or the main controller.
The soft power switch in the OPE unit is used to safely shut down the system.
The ADF controller controls some mechanisms required to scan continuously from the ADF. The ADF
controller communicates with the main controller to synchronize scan timing.
The HVPS board generates and controls high-voltage channels. The fuser drive assembly controls
power to the fuser lamp. The LVPS board generates 5 V and 24 V power for the system.
The following diagrams show the locations of the printer circuit boards:
HP Formatter
(Not shown)
LVPS (2)
Main controller
Learn about the main controller.
CAUTION: The main controller for the previous model is not compatible with the new model (IR/UI). Do
not use the previous model main controller during replacement.
The main controller consists of the main processor (A3000), memory (DDR3 4 GB), Micro SD (4 GB),
1 G Ethernet PHY, USB 3.0 HUB, and Micom (Power/Fuser control). It can control Video/UI/FAX signal
interface connection, motor driving IC, engine signal interface connection, and power interface.
RTS5401
U SB3.0 H U B
12M hz
Crystal
Input
M AC0
SA TA _REFCLK_P(100M hz) M A C0_G TX_CLK(125M hz)
25M hz PL602-21 Clk0 NETWORK PH Y 12M hz
Crystal SA TA _REFCLK_N M A C0_RX_CLK(125M hz) Crystal
Input Clk1 RTL8211 Input
RX_CLK_CCD M _N
RX_CLK_D CIS_N
CAUTION: The main controller for the previous model is not compatible with the new model (IR/UI). Do
not use the previous model main controller during replacement.
Main controller
Learn about the printer main controller.
The main controller consists of the main processor (A3000), memory (DDR3 6 GB), eMMC (4 GB)1
G Ethernet PHY, USB 3.0 HUB, and Micom (Power/Fuser control). It can control Video/UI/FAX signal
interface connection, motor driving IC, engine signal interface connection, and power interface.
The main processor (Quad Core 1.5 GHz CPU) controls video, engine, UI display, and communicates with
the various devices. The HDD is connected to the main controller by a SATA cable and connected to the
other device (such as ADF, dual cassette feeder (DCF), Finisher, and Modem) by UART.
EN G IN E
STEP M O T
PIC KU P1/2, FEED , REG I, T1 EN G AG E,
D R V 8825
X15
A 3000 M AC0 R T L8211E
G igabit phy
R J45
B ASE
FA N SA TA
SEN SO R EXIT1/2/3/4,SM PS(LX/G X), SA TA
2.5", 320G B
EM PTY 1/2, LIFT1/2, PRE FEED 1/2, FEED C PU , LSU , D EVE,SID E,
REG I, M P_EM PTY/SIZEL/W , C U RL2, FU SER O U T CTRL. G P IO
FU SER IN /O U T, B IN _FU LL_EXIT1/2, PW M
D U PLEX_JAM 1/2, D U PLEX_RETU RN , B LD C 4B E A M LS U
PAPER_SIZE1/2, W ASTE_IN STALL, O PC Y,M ,C ,K/ITB , YM CK
O PC _PH ASE Y/M /C /K, RESERVO IR Y/M /C /K, FU SER LS U C CTRL. LD 1,2,3,4
TO N ER SU P YM /C K, ITB H O M E, FU SER PO S, LSU _M O T1
C O VER O PEN FRO N T/SID E, H V PS VD O 1B _YM C K
SC AN H O M E / APS 1,2 SH U TTER AC R, M H V YM C K
VD O 2B _YM C K
PLATEN C O VER O PEN 1,2 D EV D C YM C K H PV C VD O D ATA VD O 3B _YM C K
D EV AC VPP YM C K
VD O 4B _YM C K
S O LE N O ID / C LT D EV AC
C LT : M P D EV AC EN YM C K
SO L : M P / EXIT TH V1 YM C K
TH V2(C V/C C ) / TH V eM M C
DC M OT C LEAN MMC CTRL. 4G B
AC R SH U TTER, C ST LO C K 1/2 SAW / FU SER B IAS B oot D evice
12M hz
RTS5401 A3000 CH 0_CLK_P(800M hz)
Crystal
U SB3.0 H U B D D R3 2G B
Input D D R3 C H 0 CH 0_CLK_N
(4G b*8*4ea)
RTC D D R3 2G B
(4G b*8*4ea)
CH 1_CLK_P(800M hz) D D R3 2G B
N .C
12M hz
ASM 3P2863 Clk0 D D R3 C H 1 CH 1_CLK_N (4G b*8*4ea)
CLK_M A IN (Spread 12M hz)
Crystal Clk1
Input CLK_PU RE(Reference 12M hz)
Sel Clk2 D D R3 2G b_tem p
(4G b*8*4ea)
M AC 0
SA TA _REFCLK_P(100M hz) M A C0_G TX_CLK(125M hz)
25M hz ID T6U 41362 D IF_CLK_P N ETW O RK PH Y 12M hz
Crystal SA TA _REFCLK_N
Input D IF_CLK_N M A C0_RX_CLK(125M hz) RTL8211 Crystal
Input
PCI_REFCLK_P(100M hz)
M AC 1 N ETW O RK O PTIO N PBA
D IF_CLK_P M A C1_G TX_CLK(125M hz)
PCI_REFCLK_N N ETW O RK PH Y 12M hz
D IF_CLK_N M A C1_RX_CLK(125M hz) RTL8211 Crystal
Input
Information
● Part Number
NOTE: This main board is for all HP LaserJet MFP E82540, E82550, E82560 models.
MSOK PCA is used to store all system information and consists of serial flash memory, an EEPROM, and
a X-E-Label. The flash memory (4 MB), EEPROM (256 KB) and X-E-Label are used for all system operations
such as system parameter, device status, tech information, and service information.
NOTE: When a main board needs to be exchanged, reinstall the MSOK PCA to the new main board to
retain the system information.
IMPORTANT: Do not lose or damage the MSOK chip. It must be installed on the replacement main
board in the same orientation as when it was removed in order for the printer to function.
CP Sideband (J16)
( )
JC39-02583A
Power
Dual USB 2.0
Button Host
eMMC
Expansion (J18)
IOD (Island of Data) J51
Inside Formatter Cage Fan (J47)
Gigabit
RJ45
CP HDMI (J30)
CP Sideband (J16)
( )
JC39-02583A
Power
Dual USB 2.0
Button Host
eMMC
Expansion (J18)
IOD (Island of Data) J51
Inside Formatter Cage Fan (J47)
Gigabit
RJ45
CP Sideband (J16)
( )
JC39-02557A
Power
Dual USB 2.0
Button Host
eMMC
Expansion (J18)
IOD (Island of Data) J51
Inside Formatter Cage Gigabit
Figure 1-83 Formatter cabling (sGX/GX)
Cable
Power Supply CPS Aux 5V Power Power Connector location on Toast not shown
Engine HDMI (J29) (PCIe x1 Gen 2) JC39 - 02584A
Engine Engine
g LAN (J8)
( ) JC39 - 002567A
Formatter cabling
Controller Board Engine
g Control (J36)
( ) JC39 - 02553A
HIP2 USB (J12)
These three cables are
Front of Product wrapped together Front/Walkup USB (J20)
NA
Jxx
8” Control Panel JC39-02579A
CP Sideband (J16)
( )
JC39-02583A
Power
Dual USB 2.0
Button Host
eMMC
LVPS
From
Expansion (J18)
IOD (Island of Data) J51
Inside Formatter Cage Gigabit
Fan (J47) RJ45
To
Power Supply
Fax (J15)
STMS (J57) JC39 - 02594A Opt
STMS (Smart Transducer Monitoring
System)
Accelerator
Purpose
Formatter cabling
Power for accelerator
113
Table 1-34 Formatter cabling (continued)
Engine HDMI J29 Main board Formatter High speed print data
(JC39-02584A)
Front walk-up USB J20 Formatter Front of printer USB for walk u
NOTE: Some models have three LVPS boards. (Type5 x 1 each, Type4 x 2 each)
The low voltage power supply (LVPS) board supplies electric power to the main board and other boards.
The voltage provided includes +5 V, and +24 V from a 110 V/220 V power input. It has safety protection
modes for over current and overload.
1 INPUT_AC
3 24 V on/off
Specification
○ DC 5 V: 35 W
○ DC 24 V: 240 W
Information
110 V 220 V
1 AC_L AC input
2 AC_N
1 +5V1 Power
2 GND 5 V ground
3 +5V2 Power
4 GND 5 V ground
1 +24V1 Power
2 GND 24 V ground
3 +24V2 Power
4 GND 24 V ground
5 +24V3 Power
6 GND 24 V ground
7 +24V4 Power
8 GND 24 V ground
2 24 V On/Off
3 GND
Low voltage power supply (LVPS) PCA (Type 3R) for GX/sGX only
Learn about the low voltage power supply (LVPS) PCA (Type 3R) for GX/sGX only.
NOTE: Some models have three LVPS boards. (Type5 x 1 each, Type4 x 1 each, Type3 x 1 each)
The low voltage power supply (LVPS) board supplies electric power to the main board and other boards.
The voltage provided includes +5 V, and +24 V from a 110 V/220 V power input. It has safety protection
modes for over current and overload.
Specification
○ DC 5 V: 20 W
○ DC 24 V: 144 W
Information
110 V 220 V
Low voltage power supply (LVPS) PCA (Type 3R) for GX/sGX only 117
Input/output connector
1 AC_L AC input
2 AC_N
2 AC_N
1 +5V1 DC 5 V
2 GND Ground
3 +24V1 DC 24 V
4 GND Ground
5 +24V2 DC 24 V
6 GND Ground
7 +24V3 DC 24 V
1 GND Ground
NOTE: Some models have three LVPS boards. (Type5 x 1 each, Type4 x 2 each)
The low voltage power supply (LVPS) board supplies electric power to the main board and other boards.
The voltage provided includes +5 V, and +24 V from a 110 V/220 V power input. It has safety protection
modes for over current and overload.
1 INPUT_AC
3 24 V on/off
Specification
○ DC 5 V: 25 W
○ DC 24 V: 180 W
Information
110 V 220 V
Input/output connector
1 AC_L AC input
2 AC_N
1 +5V1 Power
2 GND 5 V ground
3 +5V2 Power
4 GND 5 V ground
5 +24V1 Power
6 GND 24 V ground
7 +24V2 Power
8 GND 24 V ground
9 +24V3 Power
2 24 V On/Off
3 GND
This board supplies voltage to the fuser AC, heater, and main board.
1 Option Heater
2 Fuser Lamp
5 Main Switch
6 AC Inlet
8 LVPS (Type 4)
9/10 Reactor
Information
110 V 220 V
Part name Fuser Drive Board 110V Fuser Drive Board 220V
The HVPS generates five high-voltage channels including FUSER, SAW, DEV, AC/DC, THV+/-, and MHV.
1 DETECT
2 24 V Input voltage
3 24 V Input voltage
4 ADC_HVPS_24 Signal
5 24 V Input voltage
6 GND GND
7 GND GND
9 GND GND
10 OPEN
24 DETECT
Connections
Specification
● Output voltage:
– MHV: –1387 V
– SAW: –990 V
– FUSER: 400 V
Information
● JC44-00241B
Eraser PCA
Learn about the eraser PCA.
The eraser PCA has one LED. The LED is used for erasing the negative charges on the surface of the
drum after printing.
● JC92–02747A
● PCA-ERASER
Fuser PCA
Learn about the fuser PCA.
The Fuser PCA includes a CRU memory for Fuser Unit Life Cycle counting. The Fuser PCA provides a
connection interface for the pressure sensor.
Information
● Part number:
The waste sensor PCA detects the waste toner level inside the toner collection unit.
The flow document feeder PCA uses the R5F562TAEDFP (100 MHz Main Clock) for controlling the flow
document feeder and interfaces with the main board through UART.
The flow document feeder PCA has three motor driver ICs to control the BLDC/step motor and controls
one BLDC motor, two step motors, one clutch, one fan, and 11 sensors.
Information
The scan joint PCA also functions as the relay board to interface with the ADF I/F and power board.
1 WLED IF PCA
2 MAIN PCA
Information
CCDM PCA
The CCDM PCA is used in the scanner unit and converts the reflected light from an original document
to electrical signals. The reflected light from an original document is converted to three-color analog
signals: red, green, and blue. The ADC converts each analog signal to digital. For a high speed data
transmission, the digital data signal is converted to a LVDS format with serialization. The CCDM PCA
includes the CCD, ADC, Logic IC, and so on.
1 MAIN PCA
Information
● Part number:
WLED IF PCA
The WLED IF PCA interfaces with the WLED and sensors inside the Image Scanner unit.
4 WLED PCA
Information
● Part number:
WLED PCA
The WLED PCA consists of two WLEDs used as scanner light.
1 WLED PCA
Information
● Part number:
4/5 SW1 Side door open switch Detects opening of right cover.
CN501 13 T4 SENSOR
CN502 14 T3 SENSOR
3/4 S9 Shift tray no paper sensor Detects paper empty in sub tray.
3/4 S10 Shift tray level sensor 1 Detects paper residual quantity in
sub tray.
3/4 S11 Shift tray level sensor 2 Detects paper residual quantity in
sub tray.
3/4 S12 Shift plate home sensor Detects home position of shift
plate.
3/4 S13 Shift plate end sensor Detects end position of shift plate.
3 A1 Solenoid
CN502 14 T3 SENSOR
SW1 Top door open switch Detects opening of the top door.
PCA connection
CN501 13 T4 SENSOR
CN502 14 T3 SENSOR
View a video of how to use the HP Partner First Portal to access WISE.
1. Sign-in to the HP Partner Portal (click https://partner.hp.com to access the sign-in page).
2. Select the Services & Support item (near the top of the screen).
1. Sign-in to the CSDP portal (click csdp.hp.com to access the sign-in page).
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View a video of how to use WISE to find technical support videos (model number search).
View a video of ow to use WISE to find technical support videos (Product detail page [PDP]
search).
Ordering
Order parts by authorized service providers.
Order through service or support providers Contact an HP-authorized service or support provider.
Order using the HP Embedded Web Server (EWS) To access, in a supported web browser on your
computer, enter the printer IP address or host name
in the address/URL field. The EWS contains a link to
the HP SureSupply web site, which provides options for
purchasing Original HP supplies.
Orderable parts
Not all of the parts shown in the exploded assembly diagrams are orderable parts.
Refer to the tables following the diagrams or the alphabetical/numerical parts lists to determine if a part
is orderable.
The figures in this chapter show the major sub-assemblies in the printer and their component parts.
A parts list table follows each exploded view assembly diagram. The table lists the item number, the
associated part number, and the description of each part. If a part is not listed in the table, then it is not a
field replacement unit (FRU).
NOTE: Be sure to order the correct part. When looking for part numbers for electrical parts, pay
careful attention to the voltage that is listed in the part description. Doing so will make sure that the
selected part number is for the correct printer model.
NOTE: The abbreviation “PCA” stands for “printed circuit-board assembly.” Components described as
a PCA might consist of a single circuit board or a circuit board plus other parts, such as cables and
sensors.
ESD precautions
Learn the importance of electrostatic discharge.
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Look for the ESD reminder
when removing printer parts. Always perform service work at an ESD-protected workstation or mat. If
an ESD workstation or mat is not available, touch the sheet-metal chassis to provide a static ground
before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the printer.
Service approach
Learn more about the service approach.
● Do not make unauthorized changes or additions to the printer. Unauthorized changes might cause
the printer to malfunction and create electric shock or fire hazards.
● Use caution when dismantling the unit. Take note of the location of each screw or other part. This
printer contains different kinds of screws. Using the wrong screw might lead to system failure, short
circuit or electric shock.
● Do not disassemble the laser scanner assembly. Once the laser scanner assembly is
disassembled, dust might enter the mirror chamber and will seriously degrade print quality. There
are no serviceable parts inside the laser scanner assembly.
● Regularly check the condition of the power cable, plug and socket. Bad contacts might lead to
overheating and fire. Damaged cables might lead to electric shock or unit malfunction.
– Do not touch any soldered connections, connector terminals, or other electronic parts when
handling insulated parts.
– Touch a grounded area of the printer chassis to discharge static electric charge before
touching a PCA.
– Do not touch a PCA with bare hands or metal objects. Doing so might create a short circuit or
cause electric shock. Use caution when handling a PCA with moving parts such as sensors,
motors, or lamps, as they might become very hot.
– Use caution when fitting and removing screws. Watch for hidden screens. Make sure that the
correct screw is used and make sure that when toothed washers are removed, they are refitted
in their original positions.
– Place the product on an ESD workstation or mat, or use an ESD strap (if one is available). If
an ESD workstation, mat, or strap is not available, ground yourself by touching the sheet-metal
chassis before touching an ESD-sensitive part.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
● Remove any finishing devices and the side HCI, if they are installed.
● Place the product on an ESD workstation or mat, or use an ESD strap (if one is available). If an
ESD workstation, mat, or strap is not available, ground yourself by touching the sheet-metal chassis
before touching an ESD-sensitive part.
● Verify that all parts are correctly reinstalled and are properly working.
● Print any pages necessary to verify that the repair resolved the issue and did not create any new
issues.
● Verify that the printer is in better condition than when you arrived, cosmetically and electrically.
Post-service test
Perform the following tests to verify that the repair or replacement was successful:
Print-quality test
Learn about the print-quality test.
3. Attach the power cord and interface cable or interface cables, and then turn on the product.
5. Print a print quality page, and then verify that there are no lines, streaks, banding, or other print
quality defects.
6. Send a print job from the host computer, and then verify that the output meets expectations.
1. Place the configuration page in the document feeder, print a copy job, and then verify the results.
2. Place the configuration page on the flatbed glass, print a copy job, and then verify the results
Fax-quality test
Learn about the fax-quality test.
3. Verify that the send quality and the receive quality meet expectations.
Maintenance
Learn about preventive maintenance and printer cleaning procedures.
The paper dust stick needs to be cleaned after a specified number of pages are printed. A clean the
paper dust stick message will appear. This is when the paper dust stick must be cleaned. Use the
following procedure to complete this task.
6. Insert the toner collection unit (TCU) until it locks in place on each side.
Cleaning the document feeder white bar and CIS (LX) 149
2. Clean the document feeder white bar and CIS using a lint-free cloth.
Simplex
White bar
Duplex
White bar
Cleaning the flow document feeder white bar and CIS (GX)
Learn about cleaning the flow document feeder white bar and CIS (GX).
1. Open the document feeder, peel back the white backing , and then release the green tab.
Figure 2-10 Peel back the white backing and release one tab
■ Open the document feeder. Clean the scanner glass (callout 1) using a soft, lint-free, clean cloth.
Covers
View covers exploded view, parts list, and repair procedures.
Covers
Parts diagram and parts list for the covers.
No
Covers 153
Table 2-2 Covers (continued)
No
Not shown JC63-05635 Front top inner cover 1 Removal and replacement:
A Left cover on page 181
View a video of how to remove and replace the front power cover.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
1. Remove two screw-caps and two screws. Release two tabs on the right, and then rotate the cover
slightly away from the printer.
CAUTION: The cover is still attached to the printer by a cable. Do not completely remove the cover.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Remove two screws securing the front cover. While pushing the right hook, remove the front cover.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Verify that all parts are correctly reinstalled and are properly working.
■ Remove two screw-caps and two screws. Lift the front top inner cover away from the printer to
remove it.
1. Remove two screw-caps and two screws. Release two tabs on the right, and then rotate the cover
slightly away from the printer.
CAUTION: The cover is still attached to the printer by a cable. Do not completely remove the cover.
■ Remove two screw-caps and two screws, and then lift the exit cover away from the printer to remove
it.
■ Remove two screws securing the front cover. While pushing the right hook, remove the front cover.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
View a video of how to remove and replace the right rear cover.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
View a video of how to remove and replace the lower rear cover.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Unscrew two captive thumbscrews on the formatter cover. Slide the formatter cover to the left, and
then to the right to remove it.
■ Remove 8 screw-caps and 11 screws. Lift left side, and then pull the cover straight out on the right.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
View a video of how to remove and replace the upper rear cover.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Remove 8 screw-caps and 11 screws. Lift left side, and then pull the cover straight out on the right.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Remove two screw-caps and two screws. Lift the front top inner cover away from the printer to
remove it.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
View a video of how to remove and replace the upper left cover.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Unscrew two captive thumbscrews on the formatter cover. Slide the formatter cover to the left, and
then to the right to remove it.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
2. Remove seven screw-caps and eight screws, and lift the left cover off of the printer.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
View a video of how to remove and replace the front top inner cover.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Scan cover, rear (du model only) JC63-04859D Covers on page 153
JC63-04859D Scan cover, rear (du model only) Covers on page 153
Main assembly 1
View main assembly 1 exploded view, parts list, and repair procedures.
Main assembly 1
Parts diagram and parts list for the main assembly 1.
34
31
No
No
No
Not shown JC39-02569 Wire harness FDB interface to main PCA 1 Removal and replacement:
A Fuser drive board on page
308
No
Not shown 0604-001393 Return sensor (on the exit unit) 1 Removal and replacement:
Return sensor (on the exit
unit) on page 345
Not shown 0604-001393 Duplex 1 sensor (on the exit unit) 1 Removal and replacement:
Duplex 1 sensor (on the exit
unit) on page 355
Not shown 0604-001381 Prefeed sensor 2 (pickup unit 2) 1 HP LaserJet Managed MFP
E82540-E82560, E82540du-
E82560du - Removal and
replacement: Prefeed sensor
2 (pickup unit 2) on page 364
Not shown 0604-001490 Prefeed sensor 1 (pickup unit 1) 1 Removal and replacement:
Prefeed sensor 1 (pickup unit
1) on page 371
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
Removal and replacement: High voltage power supply (HVPS) board 191
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Remove 8 screw-caps and 11 screws. Lift left side, and then pull the cover straight out on the right.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
2. Remove seven screw-caps and eight screws, and lift the left cover off of the printer.
2. Pull the laser scanner assembly partially out of the printer, disconnect one flat cable, and then
remove the laser scanner assembly.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Remove two screw-caps and two screws. Lift the front top inner cover away from the printer to
remove it.
4.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform
service work at an ESD-protected workstation or mat. If an ESD workstation or mat is not
available, touch the sheet-metal chassis to provide a static ground before touching an ESD-
sensitive assembly. Protect the ESD-sensitive assemblies by placing them in ESD pouches
when they are out of the printer.
If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on the
roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching
rollers or pads.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are
removed from the replacement part prior to installation.
NOTE: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all
special installation instructions.
201
To view a short video of this procedure, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● No special tools are required to remove or install this assembly.
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
NOTE: For some target assemblies, the imaging unit is already removed.
3. Move the developer locking lever (callout 1) to the down position. Remove three screws to release
the bracket, and then disconnect the small, black cable connector.
Figure 2-53 Remove three screws and disconnect the small, black cable connector
4. Hold the grip point of the developer unit and remove it.
NOTE: Do not grip the waste toner connection when removing the developer unit.
Reinstallation tip: When reinstalling the developer unit, press on the unit just above the waste
toner auger, and then slide the unit into the printer.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
1. The replacement developer unit is empty and must be filled with developer powder prior to
installation. Unpack the new developer unit and silver packet of developer powder from the kit
box.
IMPORTANT: During filling, place the developer unit on sheets of paper or a disposable cover to
catch any spilled developer powder.
3. Carefully open the developer packet, and then distribute the developer powder evenly into the
developer unit.
IMPORTANT:
NOTE: The front door must be open at the beginning of this procedure. Do not close the door until
instructed.
2. From the Home screen on the control panel, scroll to and touch the Support Tools menu.
4. Make sure that Service Access Code is selected in the drop-down menu, and then enter the service
access code.
9. Select Reset, to clear the counter and begin the toner concentration initialization.
10. Close the front door, wait for the toner concentration initialization process to complete, and then exit
service mode by touching the Home button.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● No special tools are required to remove or install this assembly.
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● No special tools are required to remove or install this assembly.
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
View a video of how to remove and replace the image scanner assembly.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Unscrew two captive thumbscrews on the formatter cover. Slide the formatter cover to the left, and
then to the right to remove it.
■ Remove three screw-caps and five screws. Lift the upper rear cover away from the printer to remove
it.
1. Remover one screw cap and screw (callout 1), and then remove the document feeder connector
cover (callout 2).
Figure 2-61 Remove the document feeder harness and ground wire
3. Disconnect the document feeder harness from the PCA - ADF HIC. Remove one connector and one
grounding wire.
4. Release one screw on each hinge stop on the back of the document feeder.
NOTE: Complete a shading test and a skew alignment after replacing the document feeder unit.
1. Open the document feeder cover, and then remove the document feeder connector cover.
3. Disconnect the document feeder harness from the scanner PCA. Remove one connector and one
grounding wire.
4. Release two hinge stops on the back of the document feeder to allow the document feeder to open
to a full 90°.
IMPORTANT: Note the alignment marks on the hinge stops. Any new document feeder must be
reinstalled with the same alignment.
NOTE: Complete a shading test and a skew alignment after replacing the document feeder unit.
CAUTION: Do not pry against the scanner glass when removing the control-panel bezel.
2. Disconnect one FFC, one connector, and one HDMI connector (callout 1), and then remove two
screws on the control-panel frame.
Figure 2-71 Remove the control panel screws and disconnect connectors
3. Remove the USB interconnect cable from its retainer and reroute out of the way.
Reinstallation tip: Align the four tabs at the rear or control panel, and then snap in the control
panel.
Keyboard bundles only. For all other models, skip this step.
2. Slide the keyboard out, and then depress two latches to remove the keyboard.
1. Remove six screw-caps and six screws. It might be necessary to use leverage near the left hinge
and then pull the cover toward the back.
Figure 2-75 Remove screw-caps and screws and release scan-front cover
2. Remove three screw-caps and three screws. Release the scan-left cover.
2
1
NOTE: At the front of the scanner, remove the bracket (callout 2) and install it on the replacement
scanner whole unit.
4. Disconnect the two scan cables and one FFC at the top of the main board.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
This document provides the procedures to remove the white backing assembly.
View a video of how to remove and replace the document feeder white backing (LX).
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● No special tools are required to remove or install this assembly.
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
IMPORTANT: Remove all the tape and foam from the bottom of the document feeder.
4. Peel the adhesive tape backing off the new white backing.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
View a video of how to remove and replace the document feeder white backing (GX ADF).
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● No special tools are required to remove or install this assembly.
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
4. Replace any damaged or missing hook-and-loop fasteners by positioning them on the new white
backing.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
2. Slightly raise the right door and carefully release the right hinge from the hinge pin.
CAUTION: The hinge is spring-loaded and might snap back forcefully. Raise the door to take the
tension off of the spring, and then hold the hinge firmly while releasing it from the hinge pin.
4. Open the lower paper feeder door. Lower the right door to 90°, and then rotate the rear side of the
door away from the printer. Slide the door to the rear of the printer to remove it.
CAUTION: Do not lower the door more than 90°. This might result in damage to the door.
1. Remove two screw-caps and two screws. Release two tabs on the right, and then rotate the cover
slightly away from the printer.
CAUTION: The cover is still attached to the printer by a cable. Do not completely remove the cover.
■ Remove four screw caps and four screws, and then rotate the upper right door cover away from the
printer to remove it.
NOTE: If the fuser is removed to access another part, the right door might already be removed.
CAUTION: The temperature in the vicinity of the fuser becomes heated. To prevent the potential of
getting burned, make sure the fuser unit has cooled before replacing it.
2. Remove the exit unit while pushing the coupler to the right.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
NOTE: If the fuser is removed to access another part, the right door might already be removed.
CAUTION: The temperature in the vicinity of the fuser becomes heated. To prevent the potential of
getting burned, make sure the fuser unit has cooled before replacing it.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
NOTE: Installing the fuser support brackets is only required if the fuser PEM nut is damaged.
If the PEM nut separates from the printer frame, a service part for replacing this fastener is required. The
replacement parts are two brackets that support the fuser unit in the place of the PEM nut.
You will receive two brackets, shown below, to install in the fuser cavity.
2. Locate the left bracket mounting point (callout 1) and the right bracket mounting point (callout 2).
2
1
NOTE: The brackets feature lines for taking apart the legs. You can tear off partial sections if needed.
Use metal tools to remove them.
NOTE: Verify that the brackets are installed as shown below. The two brackets are not
interchangeable.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
2. Slightly raise the right door and carefully release the right hinge from the hinge pin.
CAUTION: The hinge is spring-loaded and might snap back forcefully. Raise the door to take the
tension off of the spring, and then hold the hinge firmly while releasing it from the hinge pin.
3. Slightly raise the right door, and then release the left dampener.
4. Open the lower paper feeder door. Lower the right door to 90°, and then rotate the rear side of the
door away from the printer. Slide the door to the rear of the printer to remove it.
CAUTION: Do not lower the door more than 90°. This might result in damage to the door.
4. Rotate the left side of pickup unit 2 away from the printer.
CAUTION: The pickup unit is still attached to the printer by a connector. Do not remove it
completely.
2. Rotate the left side of pickup unit 1 away from the printer.
CAUTION: The pickup unit is still attached to the printer by a connector. Do not remove it
completely.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Pickup unit 2.
■ When reinstalling pickup unit 2, align the gear, coupler, and bracket on the right side.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
Pickup unit 1.
■ When reinstalling pickup unit 1, align the gear, couplers, and bracket on the right side.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
2. Slightly raise the right door and carefully release the right hinge from the hinge pin.
CAUTION: The hinge is spring-loaded and might snap back forcefully. Raise the door to take the
tension off of the spring, and then hold the hinge firmly while releasing it from the hinge pin.
3. Slightly raise the right door, and then release the left dampener.
4. Open the lower paper feeder door. Lower the right door to 90°, and then rotate the rear side of the
door away from the printer. Slide the door to the rear of the printer to remove it.
CAUTION: Do not lower the door more than 90°. This might result in damage to the door.
4. Rotate the left side of pickup unit 2 away from the printer.
CAUTION: The pickup unit is still attached to the printer by a connector. Do not remove it
completely.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Pickup unit 2.
■ When reinstalling pickup unit 2, align the gear, coupler, and bracket on the right side.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
Pickup unit 1.
■ When reinstalling pickup unit 1, align the gear, couplers, and bracket on the right side.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
2. Slightly raise the right door and carefully release the right hinge from the hinge pin.
CAUTION: The hinge is spring-loaded and might snap back forcefully. Raise the door to take the
tension off of the spring, and then hold the hinge firmly while releasing it from the hinge pin.
4. Open the lower paper feeder door. Lower the right door to 90°, and then rotate the rear side of the
door away from the printer. Slide the door to the rear of the printer to remove it.
CAUTION: Do not lower the door more than 90°. This might result in damage to the door.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
View a video of how to remove and replace the pickup drive unit 1.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Unscrew two captive thumbscrews on the formatter cover. Slide the formatter cover to the left, and
then to the right to remove it.
■ Remove 8 screw-caps and 11 screws. Lift left side, and then pull the cover straight out on the right.
■ Disconnect one connector, and then remove four screws. Slide the LVPS cover to the left, and then
remove the cover.
■ Before removing the fuser drive and LVPS boards and cage, note the location of four connectors
(callout 1) that do not have to be disconnected. Disconnect the remaining connectors on the LVPS
and fuser drive boards, and then release the cables from five retainers. Remove three screws, and
then tilt the top of the cage out to remove it.
Figure 2-144 Remove the fuser drive and LVPS boards and cage
11
■ Disconnect the motor connector. Remove three screws, and then remove the pickup drive (Tray 2).
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
View a video of how to remove and replace the pickup drive Tray 3.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Remove 8 screw-caps and 11 screws. Lift left side, and then pull the cover straight out on the right.
NOTE: If replacing only the motor, remove the drive unit from the printer and then remove the motor
from the drive unit.
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CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
View a video of how to remove and replace the main drive unit.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
NOTICE: Do not grip the waste toner connection when removing the drum unit.
NOTE: For some target assemblies, the imaging unit is already removed.
3. Move the developer locking lever (callout 1) to the down position. Remove three screws to release
the bracket, and then disconnect the small, black cable connector.
Figure 2-151 Remove three screws and disconnect the small, black cable connector
4. Hold the grip point of the developer unit and remove it.
NOTE: Do not grip the waste toner connection when removing the developer unit.
Reinstallation tip: When reinstalling the developer unit, press on the unit just above the waste
toner auger, and then slide the unit into the printer.
■ Unscrew two captive thumbscrews on the formatter cover. Slide the formatter cover to the left, and
then to the right to remove it.
2. Disconnect one connector (callout 1), and then release two retainers.
3. Remove three screws, and then remove the main drive unit.
NOTE: Remove only those screws marked in blue in the figure below.
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CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
■ If the drum unit doesn't fully install into position after reinstalling the main drive unit, open the right
door and rotate the coupler on the drum shaft (callout 1) a few degrees.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
View a video of how to remove and replace the toner supply drive.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Remove 8 screw-caps and 11 screws. Lift left side, and then pull the cover straight out on the right.
■ Remove two screw caps and five screws. Slide the left rear corner cover up and away from the
printer to remove it.
2. Disconnect all of the connectors on the formatter. Release the cables from two retainers on the
sheet metal cage (callout 1), and then remove three screws (callout 2).
4. Lift the formatter cage up, push it to the right to clear the boss on the right side, and then pull it
away from the printer to remove it.
1. One of the connectors that must be released above the main board is a spade connector. Press in
on the center part of the cable connector to release the latch, and then pull the cable away from
the printer to disconnect it.
IMPORTANT: Press in on the center part of the cable connector to release the latch, and then pull
the cable away from the printer to disconnect it. Do not pull on connector without depressing the
center latch.
2. Do not disconnect the two hard disk drive (HDD) connectors at the top of the main board (callout 1).
Disconnect all of the remaining connectors. Two of the flat cable connectors (callout 2) are zero
insertion force (ZIF) connectors. Open the latch on the connectors before removing the flat cables.
Release the cables from six retainers (callout 3).
1
3 2
■ Remove the wire harness from the guides (callout 1), and then disconnect two connectors (callout 2).
Remove two screws, and then remove the toner supply drive.
2
1
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
■ When reinstalling the top flat cable, make sure that the cable is correctly installed in the ZIF
connector before closing the latch to secure the cable.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
View a video of how to remove and replace the registration drive assembly.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Unscrew two captive thumbscrews on the formatter cover. Slide the formatter cover to the left, and
then to the right to remove it.
■ Remove 8 screw-caps and 11 screws. Lift left side, and then pull the cover straight out on the right.
■ Remove three screw-caps and five screws. Lift the upper rear cover away from the printer to remove
it.
2
1
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
View a video of how to remove and replace the feed/Tray 1 drive unit.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Unscrew two captive thumbscrews on the formatter cover. Slide the formatter cover to the left, and
then to the right to remove it.
■ Remove 8 screw-caps and 11 screws. Lift left side, and then pull the cover straight out on the right.
2. Slightly raise the right door and carefully release the right hinge from the hinge pin.
CAUTION: The hinge is spring-loaded and might snap back forcefully. Raise the door to take the
tension off of the spring, and then hold the hinge firmly while releasing it from the hinge pin.
4. Open the lower paper feeder door. Lower the right door to 90°, and then rotate the rear side of the
door away from the printer. Slide the door to the rear of the printer to remove it.
CAUTION: Do not lower the door more than 90°. This might result in damage to the door.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
■ Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
View a video of how to remove and replace the fuser/exit drive unit.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Remove 8 screw-caps and 11 screws. Lift left side, and then pull the cover straight out on the right.
WARNING! Wait five minutes after turning the printer off to allow the capacitors to dissipate any
residual energy.
1. Release the cables from two retainers (callout 1), disconnect three connectors (callout 2), and then
remove three screws.
1
2
1. Release the cables (callout 1) from the cable guides (callout 2), and then remove three screws.
3. Optional step: For a replacement fan, release five tabs along the edges of the fan housing. If you
are removing the fuser fan housing to access an assembly behind it, skip this step.
4. Optional step:For a replacement fan, separate the fan housing, and then remove the fuser fan. If
you are removing the fuser fan housing to access an assembly behind it, skip this step.
Reinstallation tip: Note the orientation of the fan in the housing and install the replacement fan in
the same orientation.
■ Release one retainer (callout 1), and then disconnect two connectors (callout 2). Remove four screws,
and then remove the fuser/exit drive unit.
1
2
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
■ Two of the connectors are the same size and might be installed in the incorrect positions. Make
sure that the two-wire harness (callout 1) is installed on the LVPS Type 4 and the three-wire harness
(callout 2) is installed in the fan connector behind the LVPS Type 4 cage.
1
2
NOTE: Continue to reverse the removal steps to finish installing the assembly.
View a video of how to remove and replace the fuser drive board.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
■ Unscrew two captive thumbscrews on the formatter cover. Slide the formatter cover to the left, and
then to the right to remove it.
■ Disconnect one connector, and then remove four screws. Slide the LVPS cover to the left, and then
remove the cover.
WARNING! Wait five minutes after turning the printer off to allow the capacitors to dissipate any
residual energy.
■ Disconnect twelve connectors and release one retainer on the lower left. Remove four screws, and
then remove the fuser drive board.
TIP: Two of the connectors (callout 1) can be mistakenly switched and connected to the wrong
connector on the fuser drive board. If this happens, the printer will not power on. Make sure that the
cables are installed in the correct positions.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Verify that all parts are correctly reinstalled and are properly working.
■ Unscrew two captive thumbscrews on the formatter cover. Slide the formatter cover to the left, and
then to the right to remove it.
■ Disconnect one connector, and then remove four screws. Slide the LVPS cover to the left, and then
remove the cover.
WARNING! Wait five minutes after turning the printer off to allow the capacitors to dissipate any
residual energy.
■ Disconnect all connectors. Remove four screws, and then remove the LVPS type 3.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
View a video of how to remove and replace the LVPS type 5H.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Unscrew two captive thumbscrews on the formatter cover. Slide the formatter cover to the left, and
then to the right to remove it.
■ Remove 8 screw-caps and 11 screws. Lift left side, and then pull the cover straight out on the right.
■ Disconnect one connector, and then remove four screws. Slide the LVPS cover to the left, and then
remove the cover.
WARNING! Wait five minutes after turning the printer off to allow the capacitors to dissipate any
residual energy.
NOTE: Many of the connectors on this board use retainers. Be sure to release the retainer before
attempting to disconnect the connector.
■ Disconnect all connectors. Remove four screws, and then remove the LVPS type 5H.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Remove 8 screw-caps and 11 screws. Lift left side, and then pull the cover straight out on the right.
WARNING! Wait five minutes after turning the printer off to allow the capacitors to dissipate any
residual energy.
1. Release the cables from two retainers (callout 1), disconnect three connectors (callout 2), and then
remove three screws.
1
2
1. Release the cables (callout 1) from the cable guides (callout 2), and then remove three screws.
3. Optional step: For a replacement fan, release five tabs along the edges of the fan housing. If you
are removing the fuser fan housing to access an assembly behind it, skip this step.
4. Optional step:For a replacement fan, separate the fan housing, and then remove the fuser fan. If
you are removing the fuser fan housing to access an assembly behind it, skip this step.
Reinstallation tip: Note the orientation of the fan in the housing and install the replacement fan in
the same orientation.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
■ Two of the connectors are the same size and might be installed in the incorrect positions. Make
sure that the two-wire harness (callout 1) is installed on the LVPS Type 4 and the three-wire harness
(callout 2) is installed in the fan connector behind the LVPS Type 4 cage.
1
2
NOTE: Continue to reverse the removal steps to finish installing the assembly.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Remove two screw-caps and two screws. Lift the front top inner cover away from the printer to
remove it.
1. Remove two screw-caps and two screws. Release two tabs on the right, and then rotate the cover
slightly away from the printer.
CAUTION: The cover is still attached to the printer by a cable. Do not completely remove the cover.
NOTE: For some target assemblies, the imaging unit is already removed.
3. Move the developer locking lever (callout 1) to the down position. Remove three screws to release
the bracket, and then disconnect the small, black cable connector.
Figure 2-227 Remove three screws and disconnect the small, black cable connector
4. Hold the grip point of the developer unit and remove it.
NOTE: Do not grip the waste toner connection when removing the developer unit.
Reinstallation tip: When reinstalling the developer unit, press on the unit just above the waste
toner auger, and then slide the unit into the printer.
■ Remove two screws securing the front cover. While pushing the right hook, remove the front cover.
2. Lift the front of the guide up and slide it slightly toward the rear of the printer (callout 1). Rotate the
front of the guide toward the left side of the printer, and then remove the guide through the left side
opening.
1
2
Reinstallation tip: When reinstalling the reservoir assembly, install the tab in the back first, and
then rotate the assembly toward the sheet metal wall over the screw opening.
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Remove 8 screw-caps and 11 screws. Lift left side, and then pull the cover straight out on the right.
■ Remove two screw caps and five screws. Slide the left rear corner cover up and away from the
printer to remove it.
2. Disconnect all of the connectors on the formatter. Release the cables from two retainers on the
sheet metal cage (callout 1), and then remove three screws (callout 2).
4. Lift the formatter cage up, push it to the right to clear the boss on the right side, and then pull it
away from the printer to remove it.
1. One of the connectors that must be released above the main board is a spade connector. Press in
on the center part of the cable connector to release the latch, and then pull the cable away from
the printer to disconnect it.
IMPORTANT: Press in on the center part of the cable connector to release the latch, and then pull
the cable away from the printer to disconnect it. Do not pull on connector without depressing the
center latch.
2. Disconnect all of the remaining connectors. Two of the flat cable connectors (callout 1) are zero
insertion force (ZIF) connectors. Open the latch on the connectors before removing the flat cables.
Remove the MSOK board (callout 2) and install it on the replacement main board. Remove nine
screws, and then remove the main board.
IMPORTANT: Do not lose or damage the MSOK chip. It must be installed on the replacement main
board in the correct orientation in order for the printer to function. The MSOK chip is extremely
difficult to replace if it is lost or damaged.
IMPORTANT: A Shading Test for the ADF unit must be completed after replacing the ADF unit or
Main board.
1
3 2
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Main board
1. When reinstalling the MSOK board, note the dashed outline (callout 1) on the main board. When the
MSOK board is installed correctly, it fits within this outline.
3. When reinstalling the top flat cable, make sure that the cable is correctly installed in the ZIF
connector before closing the latch to secure the cable.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
Removal and replacement: Return sensor (on the exit unit) 345
View a video of how to remove and replace the return sensor.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
2. Slightly raise the right door and carefully release the right hinge from the hinge pin.
CAUTION: The hinge is spring-loaded and might snap back forcefully. Raise the door to take the
tension off of the spring, and then hold the hinge firmly while releasing it from the hinge pin.
4. Open the lower paper feeder door. Lower the right door to 90°, and then rotate the rear side of the
door away from the printer. Slide the door to the rear of the printer to remove it.
CAUTION: Do not lower the door more than 90°. This might result in damage to the door.
1. Remove two screw-caps and two screws. Release two tabs on the right, and then rotate the cover
slightly away from the printer.
CAUTION: The cover is still attached to the printer by a cable. Do not completely remove the cover.
■ Remove four screw caps and four screws, and then rotate the upper right door cover away from the
printer to remove it.
NOTE: If the fuser is removed to access another part, the right door might already be removed.
CAUTION: The temperature in the vicinity of the fuser becomes heated. To prevent the potential of
getting burned, make sure the fuser unit has cooled before replacing it.
2. Remove the exit unit while pushing the coupler to the right.
1
3
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
Removal and replacement: Duplex 1 sensor (on the exit unit) 355
Post service test
Print any pages necessary to verify that the repair resolved the issue and did not create any new issues.
2. Slightly raise the right door and carefully release the right hinge from the hinge pin.
CAUTION: The hinge is spring-loaded and might snap back forcefully. Raise the door to take the
tension off of the spring, and then hold the hinge firmly while releasing it from the hinge pin.
4. Open the lower paper feeder door. Lower the right door to 90°, and then rotate the rear side of the
door away from the printer. Slide the door to the rear of the printer to remove it.
CAUTION: Do not lower the door more than 90°. This might result in damage to the door.
1. Remove two screw-caps and two screws. Release two tabs on the right, and then rotate the cover
slightly away from the printer.
CAUTION: The cover is still attached to the printer by a cable. Do not completely remove the cover.
■ Remove four screw caps and four screws, and then rotate the upper right door cover away from the
printer to remove it.
NOTE: If the fuser is removed to access another part, the right door might already be removed.
CAUTION: The temperature in the vicinity of the fuser becomes heated. To prevent the potential of
getting burned, make sure the fuser unit has cooled before replacing it.
2. Remove the exit unit while pushing the coupler to the right.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
2. Slightly raise the right door and carefully release the right hinge from the hinge pin.
CAUTION: The hinge is spring-loaded and might snap back forcefully. Raise the door to take the
tension off of the spring, and then hold the hinge firmly while releasing it from the hinge pin.
3. Slightly raise the right door, and then release the left dampener.
4. Open the lower paper feeder door. Lower the right door to 90°, and then rotate the rear side of the
door away from the printer. Slide the door to the rear of the printer to remove it.
CAUTION: Do not lower the door more than 90°. This might result in damage to the door.
4. Rotate the left side of pickup unit 2 away from the printer.
CAUTION: The pickup unit is still attached to the printer by a connector. Do not remove it
completely.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Pickup unit 2
■ When reinstalling pickup unit 2, align the gear, coupler, and bracket on the right side.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
2. Slightly raise the right door and carefully release the right hinge from the hinge pin.
CAUTION: The hinge is spring-loaded and might snap back forcefully. Raise the door to take the
tension off of the spring, and then hold the hinge firmly while releasing it from the hinge pin.
4. Open the lower paper feeder door. Lower the right door to 90°, and then rotate the rear side of the
door away from the printer. Slide the door to the rear of the printer to remove it.
CAUTION: Do not lower the door more than 90°. This might result in damage to the door.
4. Rotate the left side of pickup unit 2 away from the printer.
CAUTION: The pickup unit is still attached to the printer by a connector. Do not remove it
completely.
2. Rotate the left side of pickup unit 1 away from the printer.
CAUTION: The pickup unit is still attached to the printer by a connector. Do not remove it
completely.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Pickup unit 2.
■ When reinstalling pickup unit 2, align the gear, coupler, and bracket on the right side.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
Pickup unit 1.
■ When reinstalling pickup unit 1, align the gear, couplers, and bracket on the right side.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
HP LaserJet Managed MFP E82540-E82560, E82540du-E82560du - Removal and replacement: Output 1 bin full
sensor (on the exit unit) 381
View a video of how to remove and replace the output 1 bin full sensor.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
2. Slightly raise the right door and carefully release the right hinge from the hinge pin.
CAUTION: The hinge is spring-loaded and might snap back forcefully. Raise the door to take the
tension off of the spring, and then hold the hinge firmly while releasing it from the hinge pin.
4. Open the lower paper feeder door. Lower the right door to 90°, and then rotate the rear side of the
door away from the printer. Slide the door to the rear of the printer to remove it.
CAUTION: Do not lower the door more than 90°. This might result in damage to the door.
1. Remove two screw-caps and two screws. Release two tabs on the right, and then rotate the cover
slightly away from the printer.
CAUTION: The cover is still attached to the printer by a cable. Do not completely remove the cover.
■ Remove four screw caps and four screws, and then rotate the upper right door cover away from the
printer to remove it.
NOTE: If the fuser is removed to access another part, the right door might already be removed.
CAUTION: The temperature in the vicinity of the fuser becomes heated. To prevent the potential of
getting burned, make sure the fuser unit has cooled before replacing it.
2. Remove the exit unit while pushing the coupler to the right.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
ADF LX whole unit (du bundles) JC97-05074A Main assembly 1 on page 188
Duplex 1 sensor (on the exit unit) 0604-001393 Main assembly 1 on page 188
High voltage power supply (HVPS) JC44-00241B Main assembly 1 on page 188
Return sensor (on the exit unit) 0604-001393 Main assembly 1 on page 188
0604-001393 Duplex 1 sensor (on the exit unit) Main assembly 1 on page 188
0604-001393 Return sensor (on the exit unit) Main assembly 1 on page 188
JC44-00241B High voltage power supply (HVPS) Main assembly 1 on page 188
JC97-05074A ADF LX whole unit (du bundles) Main assembly 1 on page 188
Main assembly 2
View main assembly 2 exploded view, parts list, and repair procedures.
Main assembly 2
Parts diagram and parts list for the main assembly 2.
10-1
No
No
Not shown B5L31-67902 HP Foreign interface harness (FIH) 1 Removal and replacement:
Install accessory: HP Foreign
interface harness (FIH)
solution on page 410
Not shown 5851-6712 Formatter HDD 500 GB Kit (du models) 1 HP LaserJet Managed
MFP E82540du-E82560du -
Removal and replacement:
Formatter (du models) on
page 418
Not shown 5851-6712 Formatter HDD 500 GB Kit 1 HP LaserJet Managed MFP
E82540-E82560 - Removal
and replacement: Formatter
on page 421
Not shown T3U55-60001 Formatter HDD SATA Riser Module 1 Not applicable
Not shown X3A92-60002 PCA - Island of Data (IOD) 1 Removal and replacement:
Island of data (IOD) on page
426
Not shown X3A92-60002 PCA - Island of Data (IOD) 1 HP LaserJet Managed MFP
E82540-E82560 series -
Removal and replacement:
Island of data (IOD) on page
429
No
Not shown JC92-02969A PCA - front power switch 1 Removal and replacement:
Removal and replacement:
Front power switch on page
451
Not shown JC31-00154A Fan - Type 3 24V LVPS 1 Removal and replacement:
Fan - Type 3 24V LVPS on
page 463
Not shown JC93-01467A Right door switch assembly 1 Removal and replacement:
Right door switch assembly
on page 472
Not shown JC93-01013A High voltage rear frame assembly 1 HP LaserJet Managed MFP
E82540-E82560, E82540du-
E82560du - Removal and
replacement: High voltage
rear frame assembly on page
481
View a video of how to remove and replace the imaging drum unit.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
NOTICE: Do not grip the waste toner connection when removing the drum unit.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Unscrew two captive thumbscrews on the formatter cover. Slide the formatter cover to the left, and
then to the right to remove it.
■ Remove 8 screw-caps and 11 screws. Lift left side, and then pull the cover straight out on the right.
■ Remove three screw-caps and five screws. Lift the upper rear cover away from the printer to remove
it.
NOTE: Many of the connectors on this board have retainers attached. Be sure to release the retainer
before attempting to disconnect the connector.
2. Disconnect three connectors (callout 1), remove four screws, and then remove the LVPS type 4.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● Small flat-blade screwdriver
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
1. Open Tray 1. Use a small flat blade screwdriver to release the tab on the right side of the cover.
NOTE: The plastic tabs on the edges of the cover might require extra pressure to remove.
NOTE: The flag, it will need to be moved out of the way to remove cover.
3. Release the small tab and remove the Tray 1 pick/reverse/feed roller (callout 2). The flag (callout 1)
will need to be moved out of the way to release rollers. Use caution and remove slowly to avoid
loosening the parts behind the rollers. If these parts come loose, they might fall into the printer and
will be difficult to retrieve. Note the location of all components.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
After the replacement rollers are installed, follow these instructions to reset the firmware counter:
1. From the Home screen on the printer control panel, select the Support Tools menu.
3. Make sure that Service Access Code is selected in the drop-down menu, and then enter the service
access code.
9. Select Reset.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● No special tools are required to remove or install this assembly.
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
Connect a third party solution to the FIH, and then verify it correctly functions.
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch the
sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly. Protect
the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
■ Locate the USB connector on the printer formatter. Connect the FIH to this connector
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● Small flat-blade screwdriver
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
Verify that the light on the NFC accessory illuminates to confirm the installation is correct
Print any pages necessary to verify that the repair resolved the issue and did not create any new issues.
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch the
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the part prior to installation.
a. Locate the USB connector that is along one of the short edges. A USB Mini B receptacle
(callout 1) is the most common. However, on some models, a USB Mini B plug (callout 2) is used.
b. Select the appropriate cable from the two that are provided.
b. Attach the metal ground connector of the cable to the grounding tab on the NFC accessory.
b. Gently push the NFC accessory onto the rounded clips so that it is held securely in place
within the recess.
View a video of how to remove and replace the formatter (du models).
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Unscrew two captive thumbscrews on the formatter cover. Slide the formatter cover to the left, and
then to the right to remove it.
■ Release one retainer, and then rotate the HDD away from the formatter to remove it.
IMPORTANT: Do not replace the HDD and the island of data (IOD) at the same time. Replace one
component, turn the printer on and off, and then replace the second component.
■ Disconnect all of the connectors on the formatter board, remove seven screws, and then remove the
formatter PCA.
IMPORTANT: Do not replace the formatter and the main PCA at the same time. Replace one
component, turn the printer on and off, and then replace the second component.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Unscrew two captive thumbscrews on the formatter cover. Slide the formatter cover to the left, and
then to the right to remove it.
■ Loosen two screws, retained in plastic clips, on the outside of the formatter cage. Disconnect one
connector, release the plastic locator pin, and then gently lift the accelerator board away from the
formatter by the edges.
NOTE: A connector on the back of the accelerator board holds the board on the formatter.
■ Release one retainer, and then rotate the HDD away from the formatter to remove it.
IMPORTANT: Do not replace the HDD and the island of data (IOD) at the same time. Replace one
component, turn the printer on and off, and then replace the second component.
IMPORTANT: Do not replace the formatter and the main PCA at the same time. Replace one
component, turn the printer on and off, and then replace the second component.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
View a video of how to remove and replace the IOD (du models).
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Verify that all parts are correctly reinstalled and are properly working.
■ Unscrew two captive thumbscrews on the formatter cover. Slide the formatter cover to the left, and
then to the right to remove it.
■ Disconnect one connector, remove one screw, and then remove the IOD.
IMPORTANT: Do not replace the HDD and the island of data (IOD) at the same time. Replace one
component, turn the printer on and off, and then replace the second component.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
HP LaserJet Managed MFP E82540-E82560 series - Removal and replacement: Island of data (IOD) 429
○ Verify that all parts are correctly reinstalled and are properly working.
■ Unscrew two captive thumbscrews on the formatter cover. Slide the formatter cover to the left, and
then to the right to remove it.
■ Disconnect one connector, remove one screw, and then remove the IOD.
IMPORTANT: Do not replace the HDD and the island of data (IOD) at the same time. Replace one
component, turn the printer on and off, and then replace the second component.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
NOTE: An accelerator PCA is only installed on some early models during original release. This has
been removed from all new models.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Unscrew two captive thumbscrews on the formatter cover. Slide the formatter cover to the left, and
then to the right to remove it.
■ Loosen two screws, retained in plastic clips, on the outside of the formatter cage. Disconnect one
connector, release the plastic locator pin, and then gently lift the accelerator board away from the
formatter by the edges.
NOTE: A connector on the back of the accelerator board holds the board on the formatter.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● No special tools are required to remove or install this assembly.
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
Removal and replacement: Formatter hard disk drive (HDD; du models) 435
1. Remove the formatter cover
Follow these steps to remove the formatter cover.
■ Unscrew two captive thumbscrews on the formatter cover. Slide the formatter cover to the left, and
then to the right to remove it.
■ Release one retainer, and then rotate the HDD away from the formatter to remove it.
IMPORTANT: Do not replace the HDD and the island of data (IOD) at the same time. Replace one
component, turn the printer on and off, and then replace the second component.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● No special tools are required to remove or install this assembly.
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Unscrew two captive thumbscrews on the formatter cover. Slide the formatter cover to the left, and
then to the right to remove it.
■ Release one retainer, and then rotate the HDD away from the formatter to remove it.
IMPORTANT: Do not replace the HDD and the island of data (IOD) at the same time. Replace one
component, turn the printer on and off, and then replace the second component.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
3. Gently pry the control-panel bezel from the center screw hole, and then pry from the center of the
control-panel bezel to the edges to release.
CAUTION: Do not pry against the scanner glass when removing the control-panel bezel.
Figure 2-368 Remove the control panel screws and disconnect connectors
3. Remove the USB interconnect cable from its retainer and reroute out of the way.
4. Lift the control panel up from the front to release the tabs at the rear, and then remove the control
panel.
Reinstallation tip: Align the four tabs at the rear or control panel, and then snap in the control
panel.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
3. Gently pry the control-panel bezel from the center screw hole, and then pry from the center of the
control-panel bezel to the edges to release.
CAUTION: Do not pry against the scanner glass when removing the control-panel bezel.
Figure 2-371 Remove the control panel screws and disconnect connectors
3. Remove the USB interconnect cable from its retainer and reroute out of the way.
4. Lift the control panel up from the front to release the tabs at the rear, and then remove the control
panel.
Reinstallation tip: Align the four tabs at the rear or control panel, and then snap in the control
panel.
2. Slide the keyboard out, and then depress two latches to remove the keyboard.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Remove one screw, and then slightly lift and slide the bridge unit away from the printer to remove it.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
View a video of how to remove and replace the front power switch.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
1. Remove two screw-caps and two screws. Release two tabs on the right, and then rotate the cover
slightly away from the printer.
CAUTION: The cover is still attached to the printer by a cable. Do not completely remove the cover.
■ Remove one screw, and then remove the power switch board.
NOTE: If necessary, remove the power switch button assembly after removing the PCA.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
2. Remove seven screw-caps and eight screws, and lift the left cover off of the printer.
1. Remove two screw-caps and two screws. Release two tabs on the right, and then rotate the cover
slightly away from the printer.
CAUTION: The cover is still attached to the printer by a cable. Do not completely remove the cover.
■ Remove two screw-caps and two screws, and then lift the exit cover away from the printer to remove
it.
■ Remove two screws securing the front cover. While pushing the right hook, remove the front cover.
2. At the front of the printer, release two tabs (callout 1), and then remove the CRUM connector
(callout 2).
2
1
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
View a video of how to remove and replace the low voltage power supply (LVPS) fans.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Remove 8 screw-caps and 11 screws. Lift left side, and then pull the cover straight out on the right.
TIP: When installing replacement fans, make sure that the arrow embossed on the fans points into
the printer.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
LVPS fans
■ When installing the replacement fans, make sure that the embossed arrow on the fans point toward
the printer.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Remove 8 screw-caps and 11 screws. Lift left side, and then pull the cover straight out on the right.
4. Remove the fuser drive and low-voltage power supply (LVPS) boards and cage
Follow these steps to remove the fuser drive and low-voltage power supply (LVPS) boards and cage.
WARNING! Wait five minutes after turning the printer off to allow the capacitors to dissipate any
residual energy.
■ Before removing the fuser drive and LVPS boards and cage, note the location of four connectors
(callout 1) that do not have to be disconnected. Disconnect the remaining connectors on the LVPS
and fuser drive boards, and then release the cables from five retainers. Remove three screws, and
then tilt the top of the cage out to remove it.
Figure 2-399 Remove the fuser drive and LVPS boards and cage
11
■ Disconnect the wire harness, remove two screws, and then remove the inductor unit.
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CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
View a video of how to remove and replace the right door switch.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Verify that all parts are correctly reinstalled and are properly working.
■ Unscrew two captive thumbscrews on the formatter cover. Slide the formatter cover to the left, and
then to the right to remove it.
■ Remove three screw-caps and five screws. Lift the upper rear cover away from the printer to remove
it.
WARNING! Wait five minutes after turning the printer off to allow the capacitors to dissipate any
residual energy.
1
2
2. Lift the LVPS board and cage slightly away from the printer, and disconnect one connector behind
the cage. Remove the LVPS board and cage.
2. Pull the fuser fan housing slightly away from the printer, and then disconnect one connector.
1
2
■ Disconnect one connector. Remove one screw, and then remove the right door switch assembly.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
■ Two of the connectors are the same size and might be installed in the incorrect positions. Make
sure that the two-wire harness (callout 1) is installed on the LVPS Type 4 and the three-wire harness
(callout 2) is installed in the fan connector behind the LVPS Type 4 cage.
1
2
NOTE: Continue to reverse the removal steps to finish installing the assembly.
View a video of how to remove and replace the paper size sensor.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
HP LaserJet Managed MFP E82540-E82560, E82540du-E82560du series - Removal and replacement: Paper size
sensor 479
○ Verify that all parts are correctly reinstalled and are properly working.
■ Do the following:
● Disconnect the connector. Remove two screws, and then remove the sensor.
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CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
View a video of how to remove and replace the high voltage rear frame (terminal).
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
HP LaserJet Managed MFP E82540-E82560, E82540du-E82560du - Removal and replacement: High voltage rear
frame assembly 481
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
NOTICE: Do not grip the waste toner connection when removing the drum unit.
■ Unscrew two captive thumbscrews on the formatter cover. Slide the formatter cover to the left, and
then to the right to remove it.
■ Remove three screw-caps and five screws. Lift the upper rear cover away from the printer to remove
it.
3. Before removing the formatter cage, place a piece of tape or a wire tie (callout 1) around the cables
disconnected from the formatter on the left side. This will identify the cables that will be connected
to the formatter during reassembly.
4. Lift the formatter cage up, push it to the right to clear the boss on the right side, and then pull it
away from the printer to remove it.
IMPORTANT: Press in on the center part of the cable connector to release the latch, and then pull
the cable away from the printer to disconnect it. Do not pull on connector without depressing the
center latch.
2. Do not disconnect the two hard disk drive (HDD) connectors at the top of the main board (callout 1).
Disconnect all of the remaining connectors. Two of the flat cable connectors (callout 2) are zero
insertion force (ZIF) connectors. Open the latch on the connectors before removing the flat cables.
Release the cables from six retainers (callout 3).
1
3 2
2. Disconnect one connector (callout 1), and then release two retainers.
3. Remove three screws, and then remove the main drive unit.
NOTE: Remove only those screws marked in blue in the figure below.
1. Disconnect two in-line connectors (callout 1), and then release the cables (callout 2) from the cable
guides.
Figure 2-429 Remove three screws and the high voltage terminal
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CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
■ When reinstalling the top flat cable, make sure that the cable is correctly installed in the ZIF
connector before closing the latch to secure the cable.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
■ If the drum unit doesn't fully install into position after reinstalling the main drive unit, open the right
door and rotate the coupler on the drum shaft (callout 1) a few degrees.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
Formatter HDD 500 GB Kit (du models) 5851-6712 Main assembly 2 on page 397
High voltage rear frame assembly JC93-01013A Main assembly 2 on page 397
5851-6712 Formatter HDD 500 GB Kit (du models) Main assembly 2 on page 397
JC93-01013A High voltage rear frame assembly Main assembly 2 on page 397
Exit assemblies
Parts diagram and parts list for the exit assemblies.
No
No
Removal and replacement: Exit gate solenoid/motors/sensor (on the exit unit)
Learn how to remove and replace the exit gate solenoid, motors, and sensors.
View a video of how to remove and replace the exit gate solenoid, motors, and sensors.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
2. Slightly raise the right door and carefully release the right hinge from the hinge pin.
CAUTION: The hinge is spring-loaded and might snap back forcefully. Raise the door to take the
tension off of the spring, and then hold the hinge firmly while releasing it from the hinge pin.
3. Slightly raise the right door, and then release the left dampener.
4. Open the lower paper feeder door. Lower the right door to 90°, and then rotate the rear side of the
door away from the printer. Slide the door to the rear of the printer to remove it.
CAUTION: Do not lower the door more than 90°. This might result in damage to the door.
■ Remove two screw-caps and two screws. Lift the front top inner cover away from the printer to
remove it.
1. Remove two screw-caps and two screws. Release two tabs on the right, and then rotate the cover
slightly away from the printer.
CAUTION: The cover is still attached to the printer by a cable. Do not completely remove the cover.
NOTE: If the fuser is removed to access another part, the right door might already be removed.
CAUTION: The temperature in the vicinity of the fuser becomes heated. To prevent the potential of
getting burned, make sure the fuser unit has cooled before replacing it.
1. Disconnect one connector. Gently pry the black gear from behind to remove it. Remove the e-ring,
and then remove the white gear.
NOTE: If necessary, remove two motors, and then remove one sensor.
Figure 2-447 On the exit unit, disconnect one connector and remove two gears
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CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
No
13-2
6R
7R
1R 5R
14-4
2R
3R
4R
8R
9R
No
Not shown JC93-00466 Front door switch open 1 Removal and replacement:
A Front cover open sensor on
page 560
Not shown JC39-02187A Harness, engine side for DCF + connector 1 Not applicable
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
2. Slightly raise the right door and carefully release the right hinge from the hinge pin.
CAUTION: The hinge is spring-loaded and might snap back forcefully. Raise the door to take the
tension off of the spring, and then hold the hinge firmly while releasing it from the hinge pin.
4. Open the lower paper feeder door. Lower the right door to 90°, and then rotate the rear side of the
door away from the printer. Slide the door to the rear of the printer to remove it.
CAUTION: Do not lower the door more than 90°. This might result in damage to the door.
4. Rotate the left side of the registration assembly away from the printer, and then remove it.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Registration assembly
1. Install the back, gear side of the shaft into the opening in the sheet metal first.
2. Remove the bushing (callout 1) from the end of the front of the shaft.
NOTE: The bushing is flat along the top and bottom edges. Install the bushing so the flat edges
match the keyed opening in the sheet metal.
View a video of how to remove and replace the registration sensor and cable.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
2. Slightly raise the right door and carefully release the right hinge from the hinge pin.
CAUTION: The hinge is spring-loaded and might snap back forcefully. Raise the door to take the
tension off of the spring, and then hold the hinge firmly while releasing it from the hinge pin.
4. Open the lower paper feeder door. Lower the right door to 90°, and then rotate the rear side of the
door away from the printer. Slide the door to the rear of the printer to remove it.
CAUTION: Do not lower the door more than 90°. This might result in damage to the door.
4. Rotate the left side of the registration assembly away from the printer, and then remove it.
1
2
2. Remove three self-tapping screws, and then remove the registration sensor assembly.
Figure 2-480 Remove three screws and the registration sensor assembly
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CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Registration assembly
1. Install the back, gear side of the shaft into the opening in the sheet metal first.
2. Remove the bushing (callout 1) from the end of the front of the shaft.
NOTE: The bushing is flat along the top and bottom edges. Install the bushing so the flat edges
match the keyed opening in the sheet metal.
View a video of how to remove and replace the tray closing unit.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Unscrew two captive thumbscrews on the formatter cover. Slide the formatter cover to the left, and
then to the right to remove it.
■ Remove 8 screw-caps and 11 screws. Lift left side, and then pull the cover straight out on the right.
■ Disconnect one connector, and then remove four screws. Slide the LVPS cover to the left, and then
remove the cover.
■ Before removing the fuser drive and LVPS boards and cage, note the location of four connectors
(callout 1) that do not have to be disconnected. Disconnect the remaining connectors on the LVPS
and fuser drive boards, and then release the cables from five retainers. Remove three screws, and
then tilt the top of the cage out to remove it.
Figure 2-488 Remove the fuser drive and LVPS boards and cage
11
1. Remove Tray 2.
2. Remove one screw, and then remove the cassette rail cover.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
View a video of how to remove and replace the TCU detect sensor.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
■ Remove two screw-caps and two screws. Lift the front top inner cover away from the printer to
remove it.
CAUTION: The cover is still attached to the printer by a cable. Do not completely remove the cover.
■ If removing the toner collection unit level sensor (callout A), remove one screw, disconnect one
connector, and then remove the sensor. If removing the toner collection unit detect sensor (callout B),
disconnect one connector and remove the sensor.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Removal and replacement: Right door dampener and lever kit 543
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Remove two screw-caps and two screws. Lift the front top inner cover away from the printer to
remove it.
CAUTION: The cover is still attached to the printer by a cable. Do not completely remove the cover.
■ Remove two screws securing the front cover. While pushing the right hook, remove the front cover.
2. Slightly raise the right door and carefully release the right hinge from the hinge pin.
CAUTION: The hinge is spring-loaded and might snap back forcefully. Raise the door to take the
tension off of the spring, and then hold the hinge firmly while releasing it from the hinge pin.
4. Open the lower paper feeder door. Lower the right door to 90°, and then rotate the rear side of the
door away from the printer. Slide the door to the rear of the printer to remove it.
CAUTION: Do not lower the door more than 90°. This might result in damage to the door.
4. Rotate the left side of pickup unit 2 away from the printer.
CAUTION: The pickup unit is still attached to the printer by a connector. Do not remove it
completely.
2. Rotate the left side of pickup unit 1 away from the printer.
CAUTION: The pickup unit is still attached to the printer by a connector. Do not remove it
completely.
1. Remove two screw caps and three screws, and then remove the right front cover.
2. Remove one screw, and then remove the front lower cover.
3. Remove four screws to detach the front end of the tray rails.
CAUTION: The rails can be easily damaged when they are detached.
CAUTION: When the sheet-metal corner bracket is removed the chassis will become misaligned if
it is not supported.
Reinstallation tip: These screws are labeled 1 to 6. When the bracket is reinstalled, make sure that
the screws are installed in order (1 to 6).
3
5 4
2
1
7. Rotate the top of the bracket away from the printer (callout 1), and then lift it up (callout 2) to release
the tab (callout 3) at the bottom of the bracket.
1 2
IMPORTANT: Do not discard the failed dampener. Return the assembly to HP for failure analysis.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
■ When reinstalling pickup unit 1, align the gear, couplers, and bracket on the right side.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
Pickup unit 2
■ When reinstalling pickup unit 2, align the gear, coupler, and bracket on the right side.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
View a video of how to remove and replace the front cover open sensor.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Remove two screw-caps and two screws. Lift the front top inner cover away from the printer to
remove it.
CAUTION: The cover is still attached to the printer by a cable. Do not completely remove the cover.
2. Remove one screw, and then remove the front cover open sensor.
Figure 2-542 Remove one screw and the cover open sensor
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Harness, engine side for DCF + connector JC39-02187A Main assembly frame on page
511
JC39-02187A Harness, engine side for DCF + connector Main assembly frame on page
511
Drive system
View the drive system exploded view, parts list, and repair procedures.
Drive system
Parts diagram and parts list for the drive system.
4-3
No
No
Removal and replacement: Pickup lifting and empty sensor (pickup unit 1)
Learn how to remove and replace the pickup unit 1 lifting and empty sensors.
View a video of how to remove and replace the pickup unit 1 lifting and empty sensors.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Removal and replacement: Pickup lifting and empty sensor (pickup unit 1) 573
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
2. Slightly raise the right door and carefully release the right hinge from the hinge pin.
CAUTION: The hinge is spring-loaded and might snap back forcefully. Raise the door to take the
tension off of the spring, and then hold the hinge firmly while releasing it from the hinge pin.
3. Slightly raise the right door, and then release the left dampener.
4. Open the lower paper feeder door. Lower the right door to 90°, and then rotate the rear side of the
door away from the printer. Slide the door to the rear of the printer to remove it.
CAUTION: Do not lower the door more than 90°. This might result in damage to the door.
4. Rotate the left side of pickup unit 2 away from the printer.
CAUTION: The pickup unit is still attached to the printer by a connector. Do not remove it
completely.
2. Rotate the left side of pickup unit 1 away from the printer.
CAUTION: The pickup unit is still attached to the printer by a connector. Do not remove it
completely.
■ Disconnect the corresponding sensor connector, and then remove the sensor.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Pickup unit 2.
■ When reinstalling pickup unit 2, align the gear, coupler, and bracket on the right side.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
Pickup unit 1.
■ When reinstalling pickup unit 1, align the gear, couplers, and bracket on the right side.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
Removal and replacement: Pickup lifting and empty sensor (pickup unit 2)
Learn how to remove and replace the pickup unit 2 lifting and empty sensors.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
Removal and replacement: Pickup lifting and empty sensor (pickup unit 2) 583
1. Remove the right rear cover
Follow these steps to remove the right rear cover.
2. Slightly raise the right door and carefully release the right hinge from the hinge pin.
CAUTION: The hinge is spring-loaded and might snap back forcefully. Raise the door to take the
tension off of the spring, and then hold the hinge firmly while releasing it from the hinge pin.
4. Open the lower paper feeder door. Lower the right door to 90°, and then rotate the rear side of the
door away from the printer. Slide the door to the rear of the printer to remove it.
CAUTION: Do not lower the door more than 90°. This might result in damage to the door.
4. Rotate the left side of pickup unit 2 away from the printer.
CAUTION: The pickup unit is still attached to the printer by a connector. Do not remove it
completely.
■ Disconnect the corresponding sensor connector, and then remove the sensor.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Pickup unit 2.
■ When reinstalling pickup unit 2, align the gear, coupler, and bracket on the right side.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
No
No
Removal and replacement: Trays 2–x pick, feed, and separation rollers
Learn how to remove and replace the tray 2-x rollers.
View a video of how to remove and replace the tray 2-x rollers.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
Remove the Trays 2–x pick, feed, and separation rollers 595
3. Inside the tray opening, slide the return guide toward the front of the printer until it stops.
Reinstallation tip: After installing the new rollers, slide the return guide toward the rear of the
printer to prevent paper jams.
4. Release the latch at the end of the rollers (callout 1) by pulling the latch tab away from the shaft, and
then slide the pick, feed, and separation rollers off of the shaft (callout 2) to remove them.
5. When removing the rollers, make sure to leave the white couplers (callout 1) in place. If the couplers
become dislodged, reinstall them as shown in the figure below.
NOTE: The figure shows the pickup assembly removed from the printer to more clearly show the
positions of the couplers and rollers.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
After the replacement rollers are installed, follow these instructions to reset the firmware counter:
1. From the Home screen on the printer control panel, select the Support Tools menu.
9. Select Reset.
Right door
View the right door exploded view, parts list, and repair procedures.
Right door
Parts diagram and parts list for the right door
No
Not shown 0604-001393 Tray 1 paper length sensor 1 Removal and replacement:
Tray 1 paper length sensor on
page 639
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
2. Slightly raise the right door and carefully release the right hinge from the hinge pin.
CAUTION: The hinge is spring-loaded and might snap back forcefully. Raise the door to take the
tension off of the spring, and then hold the hinge firmly while releasing it from the hinge pin.
4. Open the lower paper feeder door. Lower the right door to 90°, and then rotate the rear side of the
door away from the printer. Slide the door to the rear of the printer to remove it.
CAUTION: Do not lower the door more than 90°. This might result in damage to the door.
3. Remove the feed guide take away lower and feed guide take away upper
Follow these steps to remove the feed guide take away lower and feed guide take away upper.
Remove the feed guide take away lower and feed guide take away upper 605
1. Remove four screws.
2. Remove three screws, and then remove the lower cable cover [A].
Figure 2-586 Remove three screws and the lower cable cover
6. Disconnect the sensor connector. Remove one screw, and then remove the feed guide take away
upper.
Remove the feed guide take away lower and feed guide take away upper 607
4. Remove the Tray 1 door
Follow these steps to remove the Tray 1 door.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
View a video of how to remove and replace the upper right door cover.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Remove two screw-caps and two screws. Lift the front top inner cover away from the printer to
remove it.
1. Remove two screw-caps and two screws. Release two tabs on the right, and then rotate the cover
slightly away from the printer.
CAUTION: The cover is still attached to the printer by a cable. Do not completely remove the cover.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
View a video of how to remove and replace the fuser out sensor.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
2. Slightly raise the right door and carefully release the right hinge from the hinge pin.
CAUTION: The hinge is spring-loaded and might snap back forcefully. Raise the door to take the
tension off of the spring, and then hold the hinge firmly while releasing it from the hinge pin.
4. Open the lower paper feeder door. Lower the right door to 90°, and then rotate the rear side of the
door away from the printer. Slide the door to the rear of the printer to remove it.
CAUTION: Do not lower the door more than 90°. This might result in damage to the door.
2. Remove one screw on the front, top corner of the door, and then open the cover-side exit.
3. Remove one screw, and then rotate the sensor holder up.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
2. Slightly raise the right door and carefully release the right hinge from the hinge pin.
CAUTION: The hinge is spring-loaded and might snap back forcefully. Raise the door to take the
tension off of the spring, and then hold the hinge firmly while releasing it from the hinge pin.
4. Open the lower paper feeder door. Lower the right door to 90°, and then rotate the rear side of the
door away from the printer. Slide the door to the rear of the printer to remove it.
CAUTION: Do not lower the door more than 90°. This might result in damage to the door.
3. Remove the feed guide take away lower and feed guide take away upper
Follow these steps to remove the feed guide take away lower and feed guide take away upper.
Remove the feed guide take away lower and feed guide take away upper 625
1. Remove four screws.
2. Remove three screws, and then remove the lower cable cover [A].
Figure 2-623 Remove three screws and the lower cable cover
6. Disconnect the sensor connector. Remove one screw, and then remove the feed guide take away
upper.
Remove the feed guide take away lower and feed guide take away upper 627
4. Remove the feed sensor
Follow these steps to remove the feed sensor.
■ Disconnect the sensor connector, and then remove the feed sensor located on the feed guide take
away upper.
Figure 2-628 Disconnect one connector and remove the feed sensor
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
View a video of how to remove and replace the Tray 1 empty sensor.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
2. Slightly raise the right door and carefully release the right hinge from the hinge pin.
CAUTION: The hinge is spring-loaded and might snap back forcefully. Raise the door to take the
tension off of the spring, and then hold the hinge firmly while releasing it from the hinge pin.
4. Open the lower paper feeder door. Lower the right door to 90°, and then rotate the rear side of the
door away from the printer. Slide the door to the rear of the printer to remove it.
CAUTION: Do not lower the door more than 90°. This might result in damage to the door.
3. Remove the feed guide take away lower and feed guide take away upper
Follow these steps to remove the feed guide take away lower and feed guide take away upper.
2. Remove three screws, and then remove the lower cable cover [A].
Figure 2-636 Remove three screws and the lower cable cover
Remove the feed guide take away lower and feed guide take away upper 633
4. Remove two screws.
6. Disconnect the sensor connector. Remove one screw, and then remove the feed guide take away
upper.
■ Disconnect the connector, and then remove the Tray 1 empty sensor.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
View a video of how to remove and replace the Tray 1 paper length sensor.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
2. Slightly raise the right door and carefully release the right hinge from the hinge pin.
CAUTION: The hinge is spring-loaded and might snap back forcefully. Raise the door to take the
tension off of the spring, and then hold the hinge firmly while releasing it from the hinge pin.
4. Open the lower paper feeder door. Lower the right door to 90°, and then rotate the rear side of the
door away from the printer. Slide the door to the rear of the printer to remove it.
CAUTION: Do not lower the door more than 90°. This might result in damage to the door.
3. Remove the feed guide take away lower and feed guide take away upper
Follow these steps to remove the feed guide take away lower and feed guide take away upper.
Remove the feed guide take away lower and feed guide take away upper 643
1. Remove four screws.
2. Remove three screws, and then remove the lower cable cover [A].
Figure 2-660 Remove three screws and the lower cable cover
6. Disconnect the sensor connector. Remove one screw, and then remove the feed guide take away
upper.
Remove the feed guide take away lower and feed guide take away upper 645
4. Remove the Tray 1 door
Follow these steps to remove the Tray 1 door.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Tray 1
View the tray 1 exploded view, parts list, and repair procedures.
Tray 1
Parts diagram and parts list for tray 1.
No
10 JC93-01092A Tray 2/3 main pick, feed, separation rollers 3 Not applicable
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
2. Slightly raise the right door and carefully release the right hinge from the hinge pin.
CAUTION: The hinge is spring-loaded and might snap back forcefully. Raise the door to take the
tension off of the spring, and then hold the hinge firmly while releasing it from the hinge pin.
4. Open the lower paper feeder door. Lower the right door to 90°, and then rotate the rear side of the
door away from the printer. Slide the door to the rear of the printer to remove it.
CAUTION: Do not lower the door more than 90°. This might result in damage to the door.
3. Remove the feed guide take away lower and feed guide take away upper
Follow these steps to remove the feed guide take away lower and feed guide take away upper.
Remove the feed guide take away lower and feed guide take away upper 657
1. Remove four screws.
2. Remove three screws, and then remove the lower cable cover [A].
Figure 2-686 Remove three screws and the lower cable cover
6. Disconnect the sensor connector. Remove one screw, and then remove the feed guide take away
upper.
Remove the feed guide take away lower and feed guide take away upper 659
4. Remove the Tray 1 door
Follow these steps to remove the Tray 1 door.
1. Remove two screws, remove three gears, and then release Tray 1.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Tray 2/3 main pick, feed, separation rollers JC93-01092A Tray 1 on page 653
JC93-01092A Tray 2/3 main pick, feed, separation rollers Tray 1 on page 653
No
No
No
Actuator lever, fuser out JC66-04406A Right door exit and takeaway
on page 670
Right door side exit JC95-01968A Right door exit and takeaway
on page 670
Switch assembly - right door JC93-01467A Right door exit and takeaway
on page 670
JC66-04406A Actuator lever, fuser out Right door exit and takeaway
on page 670
JC93-01467A Switch assembly - right door Right door exit and takeaway
on page 670
JC95-01968A Right door side exit Right door exit and takeaway
on page 670
PTB Transfer
View the PTB transfer exploded view, parts list, and repair procedures.
PTB transfer
Parts diagram and parts list for the PTB transfer.
No
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
Reinstallation tip: Before reinstalling the connector cover, roll the wires around the connector to
ensure they are all contained under the cover.
5. Remove one screw and position the lever as shown in the figure below.
Reinstallation tip: When reinstalling the PTB, slide it all the way to the back of the printer to engage
the prongs on the bottom of the PTB.
NOTE: There is one unused connector on the right door under the PTB.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Reservoir
View the reservoir exploded view, parts list, and repair procedures.
Reservoir
Parts diagram and parts list for the reservoir.
No
Not shown JC39-02243A Harness reservoir unit; K7600,UL 10272,400 1 Not applicable
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Verify that all parts are correctly reinstalled and are properly working.
3. Lift the front of the guide up and slide it slightly toward the rear of the printer (callout 1). Rotate the
front of the guide toward the left side of the printer, and then remove the guide through the left side
opening.
NOTE: When reinstalling the reservoir assembly, install the tab in the back first, and then rotate
the assembly toward the sheet metal wall over the screw opening.
No
No
7 JC97-04859A ADF stacker (LX) (For E77822, E77825, E77830) 1 Removal and replacement:
Document feeder (ADF) input
tray (LX) on page 697
7 X3A84-60103 ADF stacker (LX) (For E78323, E78325, E78330) 1 Removal and replacement:
Document feeder (ADF) input
tray (LX) on page 697
View a video of how to remove and replace the ADF whole unit (LX/du bundles).
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Unscrew two captive thumbscrews on the formatter cover. Slide the formatter cover to the left, and
then to the right to remove it.
1. Remover one screw cap and screw (callout 1), and then remove the document feeder connector
cover (callout 2).
Figure 2-727 Remove the document feeder harness and ground wire
3. Disconnect the document feeder harness from the PCA - ADF HIC. Remove one connector and one
grounding wire.
4. Release one screw on each hinge stop on the back of the document feeder.
NOTE: Complete a shading test and a skew alignment after replacing the document feeder unit.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
View a video of how to remove and replace the document feeder jam access cover (LX).
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
Removal and replacement: Document feeder (ADF) jam access cover (LX) 693
Post service test
Print any pages necessary to verify that the repair resolved the issue and did not create any new issues.
1. Remove two screws from the top of document feeder back cover.
Figure 2-730 Remove the document feeder back cover top screws
1. Open the jam access cover, and then remove one screw.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
View a video of how to remove and replace the document feeder input tray (LX).
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
Removal and replacement: Document feeder (ADF) input tray (LX) 697
○ Verify that all parts are correctly reinstalled and are properly working.
1. Remove two screws from the top of document feeder front cover.
Figure 2-735 Remove the document feeder front cover top screws
2. Open the document feeder. Detach a sticker and then remove a screw (Callout 1) from the bottom
of the document feeder front cover.
1. Remove two screws from the top of document feeder back cover.
Figure 2-738 Remove the document feeder back cover top screws
■ Disconnect one connector on document feeder board (callout 1), remove one screw and hinge pin
(callout 2), and then remove the input tray.
NOTE: Carefully guide the cable out of the chassis while removing the tray.
1
2
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
View a video of how to remove and replace the document feeder CIS (LX).
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
1. Remove two screws from the top of document feeder front cover.
Figure 2-742 Remove the document feeder front cover top screws
2. Open the document feeder. Detach a sticker and then remove a screw (Callout 1) from the bottom
of the document feeder front cover.
1. Remove two screws from the top of document feeder back cover.
Figure 2-745 Remove the document feeder back cover top screws
Figure 2-752 Release the sheet metal tab from ADF frame
6. To remove the pick/feed roller assembly lift up on the front side (callout 1) and, then slide towards
the front (callout 2) to release the pick/feed roller assembly.
TIP: Note the four flags (callout 1) on the bottom of the pick/feed roller assembly. When
reinstalling, hold up the flags while reinstall to allow for proper installation.
1. Remove one screw, and then remove the CIS front alignment cover.
Reinstallation tip: Note the orientation of the CIS front alignment cover. The cover must be
reinstalled in the same orientation.
2. Disconnect one connector (callout 1), and then lift the alignment pin to release the CIS assembly
(callout 2).
Figure 2-757 Disconnect the CIS connector and lift the alignment pin
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Removal and replacement: Document feeder (ADF) main motor (LX) 711
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
1. Remove two screws from the top of document feeder back cover.
Figure 2-758 Remove the document feeder back cover top screws
Figure 2-761 Remove the main motor connector, spring, and screws
2
1
2. Carefully lift the motor out while releasing the gear belt.
Reinstallation tip:
a. Reinstall the motor and lift the gear belt up to engage the motor pulley.
d. Tighten the motor mount screws just enough so that the tension spring (not the motor mount
screws) is providing the tension to the belt.
1. Remove one screw, and then remove the CIS front alignment cover.
Reinstallation tip: Note the orientation of the CIS front alignment cover. The cover must be
reinstalled in the same orientation.
2. Disconnect one connector (callout 1), and then lift the alignment pin to release the CIS assembly
(callout 2).
Figure 2-764 Disconnect the CIS connector and lift the alignment pin
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
ADF cover open (LX) JC97-04853A ADF (LX models) on page 687
ADF stacker (LX) (For E77822, E77825, E77830) JC97-04859A ADF (LX models) on page 687
ADF stacker (LX) (For E78323, E78325, E78330) X3A84-60103 ADF (LX models) on page 687
ADF, cover rear (LX) JC63-05561A ADF (LX models) on page 687
ADF, front cover (LX) JC63-05563A ADF (LX models) on page 687
JC63-05561A ADF, cover rear (LX) ADF (LX models) on page 687
JC63-05563A ADF, front cover (LX) ADF (LX models) on page 687
JC97-04853A ADF cover open (LX) ADF (LX models) on page 687
JC97-04859A ADF stacker (LX) (For E77822, E77825, E77830) ADF (LX models) on page 687
X3A84-60103 ADF stacker (LX) (For E78323, E78325, E78330) ADF (LX models) on page 687
No
View a video of how to remove and replace the document feeder PCA (LX).
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
1. Remove two screws from the top of document feeder back cover.
Figure 2-766 Remove the document feeder back cover top screws
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
View a video of how to remove and replace the document feeder pickup/feed roller assembly
(LX).
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
Removal and replacement: Document feeder (ADF) pick/feed roller assembly (LX) 723
○ Verify that all parts are correctly reinstalled and are properly working.
1. Remove the document feeder (ADF) (LX/du models) pick and feed roller assembly
Follow these steps to remove the document feeder (ADF) (LX/du models) pick and feed roller assembly.
2. Remove four screws in the document feeder pick roller assembly cover.
4. Before proceeding, take note of the removed roller cover and the roller assembly.
Figure 2-773 Document feeder pick roller cover and roller assembly
5. Remove one screw (callout 1), and then remove the sensor flag bracket (callout 2).
Reinstallation tip: When the roller assembly is reinstalled, make sure that the sensor flags (on
both sides of the assembly) are correctly installed and move freely.
Remove the document feeder (ADF) (LX/du models) pick and feed roller assembly 725
Figure 2-774 Remove one screw and the sensor flag bracket
6. Release two plastic clips (callout 1), slide bushing toward roller assembly (callout 2), and then slide
the shaft towards front of printer to release it (callout 3). Remove the roller assembly.
CAUTION: Do not damage the sensor flags when handling the roller assembly.
NOTE: The bushing is not captive. Do not lose it when handling the roller assembly.
Figure 2-775 Remove the document feeder pick roller assembly clips
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
13
No
No
7 JC31-00156C Feed motor assembly (Motor, bldc type 1) 1 Removal and replacement:
Document feeder feed motor
(LX) on page 738
1Early models only during original release. This part removed from newer models.
View a video of how to remove and replace the document feeder separation roller assembly
(LX).
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Removal and replacement: Document feeder separation roller assembly (LX) 731
Table 2-111 Part information
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
1. Remove the document feeder (ADF) (LX/du models) pick and feed roller assembly
Follow these steps to remove the document feeder (ADF) (LX/du models) pick and feed roller assembly.
3. Rotate the document feeder pickup cover up, and then disconnect one connector (callout 1).
Remove the document feeder (ADF) (LX/du models) pick and feed roller assembly 733
4. Before proceeding, take note of the removed roller cover and the roller assembly.
Figure 2-780 Document feeder pick roller cover and roller assembly
5. Remove one screw (callout 1), and then remove the sensor flag bracket (callout 2).
Reinstallation tip: When the roller assembly is reinstalled, make sure that the sensor flags (on
both sides of the assembly) are correctly installed and move freely.
Figure 2-781 Remove one screw and the sensor flag bracket
6. Release two plastic clips (callout 1), slide bushing toward roller assembly (callout 2), and then slide
the shaft towards front of printer to release it (callout 3). Remove the roller assembly.
CAUTION: Do not damage the sensor flags when handling the roller assembly.
NOTE: The bushing is not captive. Do not lose it when handling the roller assembly.
1. Rotate the separation roller cover up to release it, and then remove the cover.
Figure 2-784 Document feeder separation roller cover and roller assembly
3. Release two claws, and then remove the separation roller assembly.
NOTE: The separation roller assembly spring under the roller is not captive.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
View a video of how to remove and replace the document feeder feed motor (LX).
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
1. Remove two screws from the top of document feeder back cover.
Figure 2-787 Remove the document feeder back cover top screws
1. Loosen the cables in the cable guide, remove two screws and then move the cable guide out of the
way.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
ADF LX separation sub roller JC97-04861A ADF main frame assembly (LX
models) on page 730
Contact Image Sensor (CIS) JC97-04920A ADF main frame assembly (LX
models) on page 730
Contact Image Sensor (CIS) (E778xx series) JC97-04722A ADF main frame assembly (LX
models) on page 730
Contact Image Sensor (CIS) (E783xx series) ADF main frame assembly (LX
models) on page 730
Contact Image Sensor (CIS) (E783xx series) ADF main frame assembly (LX
models) on page 730
JC97-04722A Contact Image Sensor (CIS) (E778xx series) ADF main frame assembly (LX
models) on page 730
JC97-04861A ADF LX separation sub roller ADF main frame assembly (LX
models) on page 730
JC97-04920A Contact Image Sensor (CIS) ADF main frame assembly (LX
models) on page 730
No
No
Not shown JC92-02967A PCA - ADF receiver (ultrasonic) (GX only) 1 Removal and replacement:
Flow ADF ultrasonic sensor
with PCA (GX/sGX) on page
751
Not shown JC92-02966A PCA - ADF transmitter (ultrasonic) (GX only) 1 Removal and replacement:
Flow ADF ultrasonic sensor
with PCA (GX/sGX) on page
751
View a video of how to remove and replace the flow ADF whole unit (GX/sGX bundles).
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Unscrew two captive thumbscrews on the formatter cover. Slide the formatter cover to the left, and
then to the right to remove it.
■ Remove three screw-caps and five screws. Lift the upper rear cover away from the printer to remove
it.
1. Open the document feeder cover, and then remove the document feeder connector cover.
3. Disconnect the document feeder harness from the scanner PCA. Remove one connector and one
grounding wire.
4. Release two hinge stops on the back of the document feeder to allow the document feeder to open
to a full 90°.
IMPORTANT: Note the alignment marks on the hinge stops. Any new document feeder must be
reinstalled with the same alignment.
NOTE: Complete a shading test and a skew alignment after replacing the document feeder unit.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
View a video of how to remove and replace the document feeder feed ultrasonic sensor
(GX/sGX).
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
Removal and replacement: Flow ADF ultrasonic sensor with PCA (GX/sGX) 751
○ Verify that the most recent firmware is installed on the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
1. Remove two screws from the top of document feeder front cover.
Figure 2-801 Remove the document feeder front cover top screws
Figure 2-804 Remove the document feeder back cover top screws
1. Remove 4 screws.
TIP: Re-assembly
● Make sure shape of both the holes on the assembly and the shafts at the frame.
1. Remove the separation roller, and then remove one screw (callout 1).
3. Remove two screws (callout 1), and then remove the ultrasonic sensor.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
PCA - ADF receiver (ultrasonic) (GX only) JC92-02967A ADF/ Scanner sGX/GX on page
744
PCA - ADF transmitter (ultrasonic) (GX only) JC92-02966A ADF/ Scanner sGX/GX on page
744
JC92-02966A PCA - ADF transmitter (ultrasonic) (GX only) ADF/ Scanner sGX/GX on page
744
JC92-02967A PCA - ADF receiver (ultrasonic) (GX only) ADF/ Scanner sGX/GX on page
744
No
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
Removal and replacement: Flow ADF jam access cover (GX/sGX) 763
1. Remove the document feeder (ADF) front cover
Follow these steps to remove the document feeder (ADF) front cover.
1. Remove two screws from the top of document feeder front cover.
Figure 2-814 Remove the document feeder front cover top screws
2. Open the document feeder. Detach a sticker and then remove a screw (Callout 1) from the bottom
of the document feeder front cover.
1. Remove two screws from the top of document feeder back cover.
Figure 2-817 Remove the document feeder back cover top screws
Figure 2-822 Remove the jam access cover door arm support
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Cover, open lower (GX/sGX) JC97-04696B Flow ADF open cover on page
762
JC97-04696B Cover, open lower (GX/sGX) Flow ADF open cover on page
762
No
2-1 JC97-04650A Pick feed roller assembly (GX/sGX) 1 Removal and replacement:
Flow ADF pickup roller
assembly (GX/sGX) on page
771
Removal and replacement: Flow ADF pickup roller assembly (GX/sGX) 771
To view a short video of this procedure, click the link below.
View a video of how to remove and replace the document feeder pickup roller assembly
(GX/sGX).
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
a. Remove 4 screws.
b. Remove 2 cables (callout 1) then remove the document feeder pickup roller assembly
TIP: Re-assembly
● Make sure shape of both the holes on the assembly and the shafts at the frame.
b. Remove two plastic clips and two bushings, disconnect two springs, and then remove the
shaft coupler.
c. Slide the roller shaft and then remove the pickup roller assembly.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
After the replacement roller is installed, follow these instructions to reset the firmware counter:
1. From the Home screen on the printer control panel, select the Support Tools menu.
3. Make sure that Service Access Code is selected in the drop-down menu, and then enter the service
access code.
9. Select Reset.
Pick feed roller assembly (GX/sGX) JC97-04650A Flow ADF upper pickup (GX/
sGX) on page 771
JC97-04650A Pick feed roller assembly (GX/sGX) Flow ADF upper pickup (GX/
sGX) on page 771
No
View a video of how to remove and replace the document feeder input tray (GX/sGX).
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
1. Remove two screws from the top of document feeder front cover.
Figure 2-831 Remove the document feeder front cover top screws
Figure 2-834 Remove the document feeder back cover top screws
2. Remove 2 cables (callout 1) then remove the document feeder pickup roller assembly
TIP: Re-assembly
● Make sure shape of both the holes on the assembly and the shafts at the frame.
1. Disconnect the document feeder PCA connector, and then remove cable from guide.
2. Lift the tray from the front, and pivot the tray outward to remove.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Flow ADF - stacker upper CM JC82-00693A Flow ADF stacker on page 779
JC82-00693A Flow ADF - stacker upper CM Flow ADF stacker on page 779
1-3
No
No
Not shown JC92-02967A PCA - ADF receiver (GX only) 1 Not applicable
Not shown JC92-02966A PCA - ADF transmitter (GX only) 1 Not applicable
View a video of how to remove and replace the document feeder separation roller assembly
(GX/sGX).
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
1. Slightly lift the input tray, and then remove the separation roller cover.
3. Slide the roller assembly to the front, and then pull up to release the claws from the shaft.
Reinstallation tip: Position the spring and shaft before attaching the claws to the shaft.
NOTE: Make sure that the sponge washer (circled in a previous step) is retained during the
removal of the roller assembly–it might fall off.
1. Put the spring to the arrow direction at the bottom of the holder.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
After the replacement roller is installed, follow these instructions to reset the firmware counter:
1. From the Home screen on the printer control panel, select the Support Tools menu.
3. Make sure that Service Access Code is selected in the drop-down menu, and then enter the service
access code.
9. Select Reset.
Removal and replacement: Flow ADF contact image sensor (CIS) (GX/sGX)
Learn how to remove and replace the document feeder CIS (GX/sGX).
View a video of how to remove and replace the document feeder CIS (GX/sGX).
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
Figure 2-846 Remove the document feeder front cover top screws
2. Open the document feeder. Detach a sticker and then remove a screw (Callout 1) from the bottom
of the document feeder front cover.
1. Remove two screws from the top of document feeder back cover.
Figure 2-849 Remove the document feeder back cover top screws
2. Remove 2 cables (callout 1) then remove the document feeder pickup roller assembly
TIP: Re-assembly
● Make sure shape of both the holes on the assembly and the shafts at the frame.
■ Remove five screws, and then remove the paper path cover.
Reinstallation tip: Note the orientation of the CIS front alignment cover. The cover must be
reinstalled in the same orientation.
2. Disconnect one connector (callout 1), and then lift the alignment pin to release the CIS assembly
(callout 2).
Figure 2-856 Disconnect the CIS connector and lift the alignment pin
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
View a video of how to remove and replace the document feeder rear motors (GX/sGX).
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
1 2 3 4
5 6 7
Callout Description
1 Motor 1
2 Motor 2
3 Pickup motor
4 Pre-REGI motor
5 Exit motor
6 Feed motor
7 REGI motor
Figure 2-858 Remove the document feeder back cover top screws
■ Remove two screws and one connector, and then remove the motor.
Reinstallation tip: Reinstall the motor and lift the gear belt up to engage the motor pulley.
1. Loosen the cable retainer, and then disconnect one connector from the motor.
TIP: Remove the connector harness from the retainer, and then disconnect the connector.
2. Remove one spring (callout 1), and then loosen (but do not remove) three screws. Slide the pickup
motor off the screws to remove it.
NOTE:
● Reinstall the motor on the motor mounting screws, and then lift the gear belt up to engage the
motor pulley.
● Tighten the motor mount screws just enough so that the tension spring (not the motor mount
screws) is providing the tension to the belt.
NOTE:
● Reinstall the motor on the motor mounting screws, and then lift the gear belt up to engage the
motor pulley.
● Tighten the motor mount screws just enough so that the tension spring (not the motor mount
screws) is providing the tension to the belt.
2. Remove the spring (callout 1), disconnect one connector (callout 2), loosen three screws, and then
remove the exit motor.
Reinstallation tip:
a. Reinstall the motor and lift the gear belt up to engage the motor pulley.
c. Tighten the motor mount screws just enough so that the tension spring (not the motor mount
screws) is providing the tension to the belt.
TIP: Remove the connector harness from the cable retainer, and then disconnect the connector.
4. Remove one spring, loosen (do not remove) 3 screws, and then slide the motor off the screws to
remove it.
Reinstallation tip:
a. Reinstall the motor and lift the gear belt up to engage the motor pulley.
c. Tighten the motor mount screws just enough so that the tension spring (not the motor mount
screws) is providing the tension to the belt.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
1. Remove two screws from the top of document feeder back cover.
Figure 2-869 Remove the document feeder back cover top screws
■ Disconnect one connector (callout 1) and then release two tabs (callout 2) to remove the fan.
Reinstallation tip: Install the fan with the correct orientation when reinstalling.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
View a video of how to remove and replace the document feeder front motor (GX/sGX).
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
1. Remove two screws from the top of document feeder back cover.
Figure 2-873 Remove the document feeder back cover top screws
■ Remove two screws and disconnect one connector, and then remove the motor.
Reinstallation tip:
a. Reinstall the motor and lift the gear belt up to engage the motor pulley.
d. Tighten the motor mount screws just enough so that the tension spring (not the motor mount
screws) is providing the tension to the belt.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
View a video of how to remove and replace the document feeder CIS fan (GX/sGX).
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
1. Remove two screws from the top of document feeder back cover.
Figure 2-877 Remove the document feeder back cover top screws
■ Remove one connector, and then remove two mounting screws to remove the fan.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
View a video of how to remove and replace the document feeder scan in lower assembly
(GX/sGX).
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Removal and replacement: Flow ADF scan in lower assembly (GX/sGX) 823
Table 2-129 Part information
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
1. Remove two screws from the top of document feeder front cover.
Figure 2-881 Remove the document feeder front cover top screws
Figure 2-884 Remove the document feeder back cover top screws
4. At the front corner, carefully pry the scan in lower assembly away from the ADF frame.
IMPORTANT: Locate the dimples in the scan in lower assembly. Separate the dimples from the
ADF frame.
NOTE: When installing a replacement scan in lower assembly, do not crease or wrinkle the
attached Mylar.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
View a video of how to remove and replace the document feeder PCA-scanner (sGX dn
models).
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Unscrew two captive thumbscrews on the formatter cover. Slide the formatter cover to the left, and
then to the right to remove it.
1. Open the document feeder cover, and then remove the document feeder connector cover.
3. Disconnect the document feeder harness from the scanner PCA. Remove one connector and one
grounding wire.
4. Release two hinge stops on the back of the document feeder to allow the document feeder to open
to a full 90°.
IMPORTANT: Note the alignment marks on the hinge stops. Any new document feeder must be
reinstalled with the same alignment.
NOTE: Complete a shading test and a skew alignment after replacing the document feeder unit.
1. Remove three screw-caps and three screws. Release the scan-left cover.
3. At the top of the scanner, remove three screw caps and three screws.
Figure 2-902 Remove three screws and the scanner rear cover
5. Disconnect all harnesses. Remove four screws, and then release the scanner PCA.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Contact image sensor - GX/sGX 0609-001558 Flow ADF main on page 789
Cover, separation roller - GX/sGX JC97-04652A Flow ADF main on page 789
Drive release pickup - GX/sGX JC97-04681A Flow ADF main on page 789
Fan type 4 ADF GX/sGX JC31-00146A Flow ADF main on page 789
Motor, drive release scan JC97-04682A Flow ADF main on page 789
Motor, feed drive - GX/sGX JC97-04680A Flow ADF main on page 789
PCA - ADF receiver (GX only) JC92-02967A Flow ADF main on page 789
PCA - ADF transmitter (GX only) JC92-02966A Flow ADF main on page 789
PCA - AF HIC (GX only) JC92-02964A Flow ADF main on page 789
Scan in lower assembly - GX/sGX JC97-04656B Flow ADF main on page 789
Separation roller assembly - GX/sGX JC97-04915A Flow ADF main on page 789
Timing belt gear - GX/sGX 6602-001730 Flow ADF main on page 789
0609-001558 Contact image sensor - GX/sGX Flow ADF main on page 789
6602-001730 Timing belt gear - GX/sGX Flow ADF main on page 789
JC31-00146A Fan type 4 ADF GX/sGX Flow ADF main on page 789
JC92-02964A PCA - AF HIC (GX only) Flow ADF main on page 789
JC92-02966A PCA - ADF transmitter (GX only) Flow ADF main on page 789
JC92-02967A PCA - ADF receiver (GX only) Flow ADF main on page 789
JC97-04652A Cover, separation roller - GX/sGX Flow ADF main on page 789
JC97-04656B Scan in lower assembly - GX/sGX Flow ADF main on page 789
JC97-04680A Motor, feed drive - GX/sGX Flow ADF main on page 789
JC97-04681A Drive release pickup - GX/sGX Flow ADF main on page 789
JC97-04682A Motor, drive release scan Flow ADF main on page 789
JC97-04915A Separation roller assembly - GX/sGX Flow ADF main on page 789
Image scanner
View the image scanner exploded view, parts list, and repair procedures.
Image scanner
Parts diagram and parts list for the image scanner.
No
No
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ CAUTION: Make sure not to be contaminated in scanner while scanner glass is removed.
Open the document-feeder cover, remove two screws, and then slide the scanner glass to the right
to remove it.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
View a video of how to remove and replace the LED lamp module.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Unscrew two captive thumbscrews on the formatter cover. Slide the formatter cover to the left, and
then to the right to remove it.
■ Remove three screw-caps and five screws. Lift the upper rear cover away from the printer to remove
it.
1. Open the document feeder cover, and then remove the document feeder connector cover.
3. Disconnect the document feeder harness from the scanner PCA. Remove one connector and one
grounding wire.
4. Release two hinge stops on the back of the document feeder to allow the document feeder to open
to a full 90°.
IMPORTANT: Note the alignment marks on the hinge stops. Any new document feeder must be
reinstalled with the same alignment.
NOTE: Complete a shading test and a skew alignment after replacing the document feeder unit.
1. Remover one screw cap and screw (callout 1), and then remove the document feeder connector
cover (callout 2).
Figure 2-915 Remove the document feeder harness and ground wire
3. Disconnect the document feeder harness from the PCA - ADF HIC. Remove one connector and one
grounding wire.
4. Release one screw on each hinge stop on the back of the document feeder.
NOTE: Complete a shading test and a skew alignment after replacing the document feeder unit.
■ CAUTION: Make sure not to be contaminated in scanner while scanner glass is removed.
Open the document-feeder cover, remove two screws, and then slide the scanner glass to the right
to remove it.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
No
Not shown JC81-09891A Auto adjustment chart A3 Ver. 1.0 1 Not applicable
View a video of how to remove and replace the scanner CDD and lens.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ CAUTION: Make sure not to be contaminated in scanner while scanner glass is removed.
Open the document-feeder cover, remove two screws, and then slide the scanner glass to the right
to remove it.
1. Remove four screws, and then release the imaging unit cover.
3. Remove two screws and release the scanner assembly CDD and lens.
CAUTION: Do not remove or adjust the other two screws shown as they require factory setting
only.
4. Place Imaging unit according to label number as -1/0/+1 then assemble plate-spring after assembly
of FFC into Imaging unit.
CAUTION: Do not remove or adjust the other two screws shown as they require factory setting
only.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Unscrew two captive thumbscrews on the formatter cover. Slide the formatter cover to the left, and
then to the right to remove it.
■ Remove three screw-caps and five screws. Lift the upper rear cover away from the printer to remove
it.
1. Open the document feeder cover, and then remove the document feeder connector cover.
2. Remove the plastic cable choke from the wire harness, and then disconnect the document feeder
harness from the main board. Disconnect the insulated ground wire from the chassis.
4. Release two hinge stops on the back of the document feeder to allow the document feeder to open
to a full 90°.
IMPORTANT: Note the alignment marks on the hinge stops. Any new document feeder must be
reinstalled with the same alignment.
6. Pull back and then lift up to release the document feeder unit.
NOTE: Complete a shading test and a skew alignment after replacing the document feeder unit.
2. Remove one screw to release the ground wire (callout 1), and then disconnect three connectors
(callout 2).
Figure 2-937 Remove the document feeder harness and ground wire
3. Disconnect the document feeder harness from the PCA - ADF HIC. Remove one connector and one
grounding wire.
5. Remove two screws. Slide the assembly back, and then lift the document feeder to remove.
NOTE: Complete a shading test and a skew alignment after replacing the document feeder unit.
■ CAUTION: Make sure not to be contaminated in scanner while scanner glass is removed.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Auto adjustment chart A3 Ver. 1.0 JC81-09891A Image scanner, lower on page
856
Scanner assembly - CCD and lens JC97-04523B Image scanner, lower on page
856
JC81-09891A Auto adjustment chart A3 Ver. 1.0 Image scanner, lower on page
856
JC97-04523B Scanner assembly - CCD and lens Image scanner, lower on page
856
DCF main
View the DCF main exploded view, parts list, and repair procedures.
DCF main
Parts diagram and parts list for the DCF main.
No
View a video of how to remove and replace the DCF right door.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
2. Slightly raise the right door and carefully release the right hinge from the hinge pin.
CAUTION: The hinge is spring-loaded and might snap back forcefully. Raise the door to take the
tension off of the spring, and then hold the hinge firmly while releasing it from the hinge pin.
4. Open the lower paper feeder door. Lower the right door to 90°, and then rotate the rear side of the
door away from the printer. Slide the door to the rear of the printer to remove it.
CAUTION: Do not lower the door more than 90°. This might result in damage to the door.
2. Open the DCF right door and slide the hinge pin to the left. Make sure that the pin slides under the
tab (callout 1).
4.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform
service work at an ESD-protected workstation or mat. If an ESD workstation or mat is not
available, touch the sheet-metal chassis to provide a static ground before touching an ESD-
sensitive assembly. Protect the ESD-sensitive assemblies by placing them in ESD pouches
when they are out of the printer.
If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on the
roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching
rollers or pads.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are
removed from the replacement part prior to installation.
NOTE: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all
special installation instructions.
View a video of how to remove and replace the DCF cassette motor.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Remove four screw caps and four screws, and then remove the rear cover.
3.
883
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform
service work at an ESD-protected workstation or mat. If an ESD workstation or mat is not
available, touch the sheet-metal chassis to provide a static ground before touching an ESD-
sensitive assembly. Protect the ESD-sensitive assemblies by placing them in ESD pouches
when they are out of the printer.
If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on the
roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching
rollers or pads.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are
removed from the replacement part prior to installation.
NOTE: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all
special installation instructions.
View a video of how to remove and replace the DCF pickup motor.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Remove four screw caps and four screws, and then remove the rear cover.
■ Disconnect the motor connector. Remove two screws, and then remove the DCF pickup assembly.
3.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform
service work at an ESD-protected workstation or mat. If an ESD workstation or mat is not
available, touch the sheet-metal chassis to provide a static ground before touching an ESD-
sensitive assembly. Protect the ESD-sensitive assemblies by placing them in ESD pouches
when they are out of the printer.
If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on the
roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching
rollers or pads.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are
removed from the replacement part prior to installation.
NOTE: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all
special installation instructions.
View a video of how to remove and replace the DCF pickup units.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
Removal and replacement: Dual cassette feeder (DCF) pickup units 887
○ Verify that the service performed was successful.
○ Verify that all parts are correctly reinstalled and are properly working.
2. Slightly raise the right door and carefully release the right hinge from the hinge pin.
CAUTION: The hinge is spring-loaded and might snap back forcefully. Raise the door to take the
tension off of the spring, and then hold the hinge firmly while releasing it from the hinge pin.
3. Slightly raise the right door, and then release the left dampener.
4. Open the lower paper feeder door. Lower the right door to 90°, and then rotate the rear side of the
door away from the printer. Slide the door to the rear of the printer to remove it.
CAUTION: Do not lower the door more than 90°. This might result in damage to the door.
1. Remove four screw caps and four screws, and then remove the lower right cover.
3. Rotate the right edge of the door away from the feeder (callout 1), and then slide the door to the
right to remove it (callout 2).
4. Rotate both pickup units away from the feeder on the left (callout 1). Release the belt (callout 2) that
connects the two units. Slide the pickup units to the left (callout 3) to remove them.
5.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform
service work at an ESD-protected workstation or mat. If an ESD workstation or mat is not
available, touch the sheet-metal chassis to provide a static ground before touching an ESD-
sensitive assembly. Protect the ESD-sensitive assemblies by placing them in ESD pouches
when they are out of the printer.
If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on the
roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching
rollers or pads.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are
removed from the replacement part prior to installation.
NOTE: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all
special installation instructions.
895
Alphabetical parts list
Table 2-17 Alphabetical parts list
DCF frame
View the DCF frame exploded view, parts list, and repair procedures.
DCF frame
Parts diagram and parts list for the DCF frame.
32 31
31
32
No
No
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Remove four screw caps and four screws, and then remove the rear cover.
3.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform
service work at an ESD-protected workstation or mat. If an ESD workstation or mat is not
available, touch the sheet-metal chassis to provide a static ground before touching an ESD-
sensitive assembly. Protect the ESD-sensitive assemblies by placing them in ESD pouches
when they are out of the printer.
If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on the
roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching
rollers or pads.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are
removed from the replacement part prior to installation.
NOTE: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all
special installation instructions.
901
Alphabetical parts list
Table 2-17 Alphabetical parts list
Frame, left cst rail assembly JC93-01435A DCF frame on page 898
Frame, right cst rail assembly JC93-01045A DCF frame on page 898
JC93-01045A Frame, right cst rail assembly DCF frame on page 898
JC93-01435A Frame, left cst rail assembly DCF frame on page 898
No
View a video of how to remove and replace the DCF paper size sensor.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Do the following:
● Disconnect the connector. Remove two screws, and then remove the sensor.
2.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform
service work at an ESD-protected workstation or mat. If an ESD workstation or mat is not
available, touch the sheet-metal chassis to provide a static ground before touching an ESD-
sensitive assembly. Protect the ESD-sensitive assemblies by placing them in ESD pouches
when they are out of the printer.
If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on the
roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching
rollers or pads.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are
removed from the replacement part prior to installation.
NOTE: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all
special installation instructions.
Main frame rear auto-size holder JC93-00018A DCF rear frame on page 904
PCA, paper size sensor JC92-02622A DCF rear frame on page 904
JC92-02622A PCA, paper size sensor DCF rear frame on page 904
JC93-00018A Main frame rear auto-size holder DCF rear frame on page 904
No
No
2K HCI main
Parts diagram and parts list for the 2K HCI main.
No
No
2K HCI drive
View the 2K HCI drive exploded view, parts list, and repair procedures.
2K HCI drive
Parts diagram and parts list for the 2K HCI drive.
No
No
View a video of how to remove and replace the bottom HCI tray feed motor.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Remove four screw caps and four screws, and then remove the rear cover.
2. Remove three screws, and then remove the feed drive unit.
3.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform
service work at an ESD-protected workstation or mat. If an ESD workstation or mat is not
available, touch the sheet-metal chassis to provide a static ground before touching an ESD-
sensitive assembly. Protect the ESD-sensitive assemblies by placing them in ESD pouches
when they are out of the printer.
If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on the
roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching
rollers or pads.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are
removed from the replacement part prior to installation.
NOTE: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all
special installation instructions.
View a video of how to remove and replace the bottom HCI tray pickup motor.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Remove four screw caps and four screws, and then remove the rear cover.
■ Disconnect the motor connector. Remove two screws, and remove the bottom HCI tray pickup motor.
3.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform
service work at an ESD-protected workstation or mat. If an ESD workstation or mat is not
available, touch the sheet-metal chassis to provide a static ground before touching an ESD-
sensitive assembly. Protect the ESD-sensitive assemblies by placing them in ESD pouches
when they are out of the printer.
If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on the
roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching
rollers or pads.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are
removed from the replacement part prior to installation.
NOTE: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all
special installation instructions.
View a video of how to remove and replace the bottom HCI tray lift-up motor.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Remove four screw caps and four screws, and then remove the rear cover.
■ Disconnect the connector. Remove three screws, and the remove the bottom HCI tray lift-up motor.
3.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform
service work at an ESD-protected workstation or mat. If an ESD workstation or mat is not
available, touch the sheet-metal chassis to provide a static ground before touching an ESD-
sensitive assembly. Protect the ESD-sensitive assemblies by placing them in ESD pouches
when they are out of the printer.
If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on the
roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching
rollers or pads.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are
removed from the replacement part prior to installation.
NOTE: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all
special installation instructions.
View a video of how to remove and replace the bottom HCI tray shaft motor.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Remove four screw caps and four screws, and then remove the rear cover.
■ Disconnect the connector. Remove three screws, and then remove the bottom HCI tray shaft motor.
3.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform
service work at an ESD-protected workstation or mat. If an ESD workstation or mat is not
available, touch the sheet-metal chassis to provide a static ground before touching an ESD-
sensitive assembly. Protect the ESD-sensitive assemblies by placing them in ESD pouches
when they are out of the printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are
removed from the replacement part prior to installation.
NOTE: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all
special installation instructions.
No
2K HCI frame
Parts diagram and parts list for the 2K HCI frame.
17
18
17
18
No
No
View a video of how to remove and replace the 2K HCI tray PCA.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Remove four screw caps and four screws, and then remove the rear cover.
3.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform
service work at an ESD-protected workstation or mat. If an ESD workstation or mat is not
available, touch the sheet-metal chassis to provide a static ground before touching an ESD-
sensitive assembly. Protect the ESD-sensitive assemblies by placing them in ESD pouches
when they are out of the printer.
If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on the
roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching
rollers or pads.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are
removed from the replacement part prior to installation.
NOTE: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all
special installation instructions.
931
Alphabetical parts list
Table 2-17 Alphabetical parts list
No
3K sHCI main 1
View the 3K sHCI main 1 exploded view, parts list, and repair procedures.
3K sHCI main 1
Parts diagram and parts list for the 3K sHCI main 1.
17
No
4 JC90-01660A Assembly, rear 1 Removal and replacement: Side HCI rear cover on page
cover LCT 936
Not shown V1G20-67001 PCA - 3K sHCI 1 Removal and replacement: Side sHCI PCA on page
939
View a video of how to remove and replace the side HCI rear cover.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
2.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform
service work at an ESD-protected workstation or mat. If an ESD workstation or mat is not
available, touch the sheet-metal chassis to provide a static ground before touching an ESD-
sensitive assembly. Protect the ESD-sensitive assemblies by placing them in ESD pouches
when they are out of the printer.
If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on the
roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching
rollers or pads.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are
removed from the replacement part prior to installation.
NOTE: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all
special installation instructions.
View a video of how to remove and replace the side sHCI PCA.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Remove seven screw caps and seven screws, and then remove the sHCI right cover.
■ Disconnect all connectors. Remove three screws, and replace the sHCI PCA.
5.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform
service work at an ESD-protected workstation or mat. If an ESD workstation or mat is not
available, touch the sheet-metal chassis to provide a static ground before touching an ESD-
sensitive assembly. Protect the ESD-sensitive assemblies by placing them in ESD pouches
when they are out of the printer.
If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on the
roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching
rollers or pads.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are
removed from the replacement part prior to installation.
NOTE: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all
special installation instructions.
3K sHCI main 3
View the 3K sHCI main 3 exploded view, parts list, and repair procedures.
3K sHCI main 3
Parts diagram and parts list for the 3K sHCI main 3.
No
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Remove seven screw caps and seven screws, and then remove the sHCI right cover.
■ Disconnect the motor connector. Remove two screws, and then replace the pickup motor.
5.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform
service work at an ESD-protected workstation or mat. If an ESD workstation or mat is not
If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on the
roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching
rollers or pads.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are
removed from the replacement part prior to installation.
NOTE: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all
special installation instructions.
View a video of how to remove and replace the side HCI feed motor.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Remove seven screw caps and seven screws, and then remove the sHCI right cover.
■ Remove three screws from the top, and then remove the sHCI rear cover.
5.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform
service work at an ESD-protected workstation or mat. If an ESD workstation or mat is not
available, touch the sheet-metal chassis to provide a static ground before touching an ESD-
sensitive assembly. Protect the ESD-sensitive assemblies by placing them in ESD pouches
when they are out of the printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are
removed from the replacement part prior to installation.
NOTE: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all
special installation instructions.
View a video of how to remove and replace the side HCI lift-up motor.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Turn on the power switch next to the power cable, and then press the power button on the front of
the printer.
○ Verify that all parts are correctly reinstalled and are properly working.
■ Remove seven screw caps and seven screws, and then remove the sHCI right cover.
■ Remove three screws from the top, and then remove the sHCI rear cover.
5.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform
service work at an ESD-protected workstation or mat. If an ESD workstation or mat is not
available, touch the sheet-metal chassis to provide a static ground before touching an ESD-
sensitive assembly. Protect the ESD-sensitive assemblies by placing them in ESD pouches
when they are out of the printer.
If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on the
roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching
rollers or pads.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are
removed from the replacement part prior to installation.
NOTE: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all
special installation instructions.
957
Alphabetical parts list
Table 2-17 Alphabetical parts list
No
No
No
No
No
No
● The first two characters are numeric and represent the system component that is causing the error.
For example, in error code 10.22.15, 10 = Supplies for HP LaserJets.
● The remaining four characters (W, X, Y, and Z values) further define the error.
HP LaserJet and HP PageWide Enterprise error codes are documented in the control panel message
document (CPMD) for each printer.
The CPMD is a comprehensive list of error codes, diagnostic and troubleshooting steps to clear or
resolve the error, and other helpful information such as service mode pins and part numbers.
The CPMD is continually updated and republished with the latest information for the following error
codes.
11.WX.YZ Real-time clock Internal error with the clock on the formatter.
41.WX.YZ Fuser, Laser scanner, or Paper path Miscellaneous error including general and
misprint or mismatch errors typically involving
(but not limited to) the fuser, the laser scanner,
or the paper path.
61.WX.YZ Engine (PageWide) Print engine error with the 8–bit data package.
81.WX.YZ Near Field Communication (NFC) Wireless, Bluetooth or internal EIO error.
90.WX.YZ Internal diagnostics Internal test of systems (i.e. disk, CPB, display) or
interconnection error.
The CPMD, error codes, and other support documentation for each printer is found on the internal HP
portals GCSN and WISE (formerly SAW). GCSN is available to HP channel partners and WISE is available
to call agents, service technicians, and other HP internal users. The level of detail available will depend
on your access credentials.
To view a list of control panel message documents per printer in WISE, enter document ID c05048451, to
locate CPMD list.
1. On the Home screen in GCSN, open Technical information using one of the following two methods:
● Type TINF in the Speedcode field found in the upper right corner and press Enter, or
2. Under Product Search, select the Type, Category, Family, and Series that match your product model
(leave the Model field as blank or the default).
NOTE: Make sure to login to GCSN using your service-qualified credentials to access the most
comprehensive content list available. To find out how to become service-qualified, contact your HP
representative.
3. Click Add Favorites and then click Add to add the printer to your Favorites list and allow you to
bypass the Product Search fields next time for that particular model (optional).
5. Select the check boxes for the document types for which you want to search.
NOTE: Select only the high-level Manuals and Guides search option if you are not sure in which
type of manual or guide the content might be listed.
6. Select Submit.
NOTE: Do not select the Top Issue option unless you only want to view top issues for that model.
All other available content is filtered out.
Troubleshooting process
Learn about the troubleshooting process.
● Use the troubleshooting flowchart to pinpoint the root cause of hardware malfunctions. The
flowchart guides you to the section of this chapter that contains steps for correcting the
malfunction.
NOTE: The customer or service provider is responsible for checking supplies and for using supplies
that are in good condition.
Power subsystem
Learn about the power subsystem.
If the control-panel display remains blank, random patterns display, or asterisks remain on the control-
panel display, perform power-on checks to find the cause of the problem.
During normal operation, a cooling fan begins to spin briefly after the printer power is turned on. Place
your hand over the vents at the rear of the printer, next to the formatter, or on the on the rear of the
scanner. If the fan is operating, you will feel air passing out of the printer. You can lean close to the printer
and hear the fan operating.
A fan begins to blow on the right door (fuser), and then the control panel goes through a series of set
up functions. The main motor turns on (unless the left door or cartridge access door is open, a jam
condition is sensed, or the paper-path sensors are damaged). You might be able to visually and audibly
determine if the main motor is turned on.
If the fan and main motor are operating correctly, the next troubleshooting step is to isolate print engine,
formatter, and control panel problems.
1. Make sure that the printer is connected directly into an active electrical outlet (not a power strip)
that delivers the correct voltage.
2. Make sure that the power switch is in the on position, and then verify that the LED is on.
3. Make sure that the fan runs briefly, which indicates that the power supply is operational.
4. Depress the button on the back of the control panel to test the control panel functionality.
6. Remove any external solutions, and then try to turn the printer on again.
● The control panel is blank (LEDs are on or flashing) and the back light is on (but no text visible).
● The formatter connector(s) are not fully seated into the connector(s) on the DC controller, or the
connectors are not fully seated on the formatter.
● The control panel connector is not fully seated, or the control panel is defective.
● Was the printer newly install or has the printer been properly functioning?
– For a new install, investigate to see if there was any shipping damage to the printer.
– Did the customer notice any damage to the shipping box or any visible damage to the printer?
– Did the customer recently add a memory DIMM or install a third-party component?
– Is the control-panel display completely blank (might be faint text and no back light)?
– Has a print job been sent to the printer? The customer might report that their print jobs seemed
to print but when they go to the printer the control-panel display is blank.
Recommended actions
If the control-panel display is completely blank (no LEDs illuminated or no back light) check to see if the
printer is getting power. Listen for fans or any printer initialization sounds when the power is turned on.
1. Make sure that the printer is plugged directly into an active electrical outlet (not a power strip or
interruptible power supply) that delivers the correct voltage.
2. Turn the printer power on, and make sure that the fan(s) run briefly (this indicates that the power
supply is operational).
3. Check if the yellow LED on formatter is flashing. If so, there is a communication issue between the
formatter and the control panel.
5. Make sure that the control-panel display wire harness (and/or flat cable) is properly connected (and
fully seated), and then turn the printer power on again.
6. Check control panel diagnostics by pressing the button on the back of the control panel to run
different diagnostic tests.
NOTE: If the print job correctly prints, then the problem is most likely to a defective control panel.
9. Turn the printer power off, and then make sure that the memory DIMM is installed in the correct slot
and is fully seated.
NOTE: For some printers, there may be more than one memory DIMM installed. Some printers
have third-party solutions/applications or fonts that use memory.
10. Remove all of the components/accessories installed on the formatter (for example, hard drive,
solid-state drive, memory DIMM(s), fax PCA, network PCA, USB devices, or other devices).
IMPORTANT: This is important because the formatter or a component on the formatter might
be defective or shorted, which causes the printer to lose power.
11. Reinstall the formatter. Make sure that it makes a good connection and is fully seated.
Make sure that all of the connectors on the formatter are correctly connected and fully seated.
12. Turn the printer power on, and then check the control-panel display.
13. If the printer control panel is properly working, replace each removed component (one at a time) to
determine which one is causing the problem.
CAUTION: Turn the printer power off, and then on again, after replacing a component on the
formatter.
14. If the control-panel display is still blank after performing the above troubleshooting steps, and the
control panel diagnostics do not function, replace the control panel. If the control panel diagnostics
are functioning, then replace the formatter.
Use the flowcharts in this section to troubleshoot the following control panel problems.
NOTE: To open the diagnostic function, press the button on the back of the control panel.
Replace the
control panel.
NOTE: To open the diagnostic function, press the button on the back of the control panel.
Open the
diagnostic function.
Perform the
touch test.
Y
Turn the product
power off,
and then
on again.
NOTE: To open the diagnostic function, press the button on the back of the control panel.
Control panel
has no
sound
Can sounds
be heard?
N
Y
Open the
diagnostic function.
Perform the sound test.
Can sounds
be heard?
Y
N
Do not replace the
control panel.
Turn the product power off.
Remove the control panel.
Check the cables to the speaker.
Replace the control panel. N Reseat the cables to the speaker.
Turn the product power on.
Can sounds be heard?
NOTE: To open the diagnostic function, press the button on the back of the control panel.
Open the
diagnostic function.
Perform the Home
button test.
Open the
diagnostic function.
Perform the
Home button test.
Hardware integration
pocket (HIP)
not functional
(control panel
functional)
Item Description
1 Heartbeat LED
2 HP Jetdirect LEDs
The embedded HP Jetdirect print server has two LEDs. The yellow LED indicates network activity, and
the green LED indicates the link status. A blinking yellow LED indicates network traffic. If the green LED is
off, a link has failed.
For link failures, check all the network cable connections. In addition, try to manually configure the link
settings on the embedded print server by using the printer control-panel menus.
1. From the Home screen on the printer control panel, select Settings.
● Networking
● Ethernet
● Link Speed
Defeating interlocks
Different tests can be used to isolate different types of issues. For assembly or noise isolation, run the
diagnostic test when the toner cartridge door or right door is open.
Defeating the door interlocks allows observation of the paper pick operation (and view the page enter
registration).
WARNING! Be careful when performing printer diagnostics to avoid risk of injury. Only trained service
personnel should open and run the diagnostics with a door open. Never touch any of the power
supplies when the printer is turned on.
TIP: Fold a stiff piece of paper, for example a business card or index card, into two 10 mm (.375 in)
strips, and insert the strips into the slot for the cartridge door logic switches.
TIP: Fold a stiff piece of paper, for example a business card or index card, into two 10 mm (.375 in)
strips, and insert the strips into the slot for the front door logic switches.
NOTE: The cartridge door interlocks must be defeated to run the component tests.
1. From the Home screen on the printer control panel, scroll to and touch the Support Tools button.
● Continuous Scan
Problem-solving checklist
Follow these steps when trying to solve a problem with the printer.
1. Make sure that the printer is plugged in and turned on. The power button should be lit with a white
light. If it is not, press the power button. If the power button does not light up, check the following
conditions.
● Make sure that the power cable is connected to the printer and the outlet.
● Check the power source by connecting the power cable to a different outlet.
2. If the printer motors do not rotate, make sure that the toner cartridges are installed and that the
doors are all closed. The control panel displays messages to indicate these problems.
The control panel should indicate ready status. If an error message appears, resolve the error.
Print a supplies status page to ensure that the supplies are not at or over end of life.
NOTE: HP long-life consumable and maintenance kit life specifications are estimations. Actual
individual life or yield during normal use will vary depending on usage, environment, media, and other
factors. Estimated life is not an implied warranty.
1. From the control panel Home screen, touch the Reports button.
2. Open the Reports menu, touch the Configuration/Status Pages menu, select the Configuration
Page item, and then touch the Print button to print the report.
3. If the report does not print, make sure that paper is loaded in the tray, and check the control panel
to see if paper is jammed inside the printer.
NOTE: Make sure that the paper in the tray meets specifications for this printer.
1. Place the configuration page into the ADF and make a copy. If paper does not feed smoothly
through the ADF, you might need to clean the ADF rollers and separation pad. Make sure that the
paper meets specifications for this printer.
2. Place the configuration page onto the scanner glass and make a copy.
3. If the print quality on the copied pages is not acceptable, clean the scanner glass and the small
glass strip.
1. From the control panel Home screen, touch the Support Tools button.
2. Open the Troubleshooting menu, and then open the Diagnostics Tools menu. Touch the Run Fax Test
button to test the fax functionality.
3. Touch the Fax on the printer control panel, and then touch the Start Fax button.
1. From the control panel Home screen, touch the Support Tools button.
2. Touch the Troubleshooting menu, and then open the Diagnostics Tests menu. Touch the Run Fax
Test button to test the fax functionality.
2. If the job does not print, make sure that you selected the correct printer driver.
1. Load a .PDF document or .JPEG photo onto a USB flash drive, and insert it in the USB port near the
control panel.
2. The USB Flash Drive menu opens. Try printing the document or photo.
● The software program that you are using and its settings
To more easily navigate individual settings, print a report of the complete Reports menu.
1. From the Home screen on the printer control panel, scroll to and touch the Reports button.
TIP: Multiple report pages can be selected, and then printed together.
Printing the current settings page provides a map of the user configurable settings that might be helpful
in the troubleshooting process.
1. From the Home screen on the printer control panel, scroll to and touch the Reports button.
TIP: Multiple report pages can be selected, and then printed together.
Print the event log from the Reports menu from a touchscreen control panel
Learn how to print the event log from the Reports menu from a touchscreen control panel.
1. From the Home screen on the printer control panel, scroll to and touch the Support Tools button.
● Troubleshooting
● Event Log
3. The event log displays on the screen. To print it, touch the Print button.
Print the event log from the Service menu from a touchscreen control panel
Learn how to print the event log from the Service menu from a touchscreen control panel.
1. From the Home screen on the printer control panel, scroll to and touch the Support Tools button.
1. From the Home screen on the printer control panel, scroll to and touch the Support Tools button.
3. On the sign-in screen, select the Service Access Code option from the drop-down list.
TIP: The Pre-boot menu can be remotely accessed by using a telnet network protocol to establish an
administration connection to the printer. See Remote Admin on page 995.
1. Touch the middle of the control-panel display when you see the 1/8 under the logo.
1 2
2. On the Pre-boot menu screen, use the following buttons to navigate the tests.
Not used.
3. Use the arrow buttons on the touchscreen to navigate the Pre-boot menu.
Cold reset using the Pre-boot menu from a touchscreen control panel
Learn how to cold reset using the Pre-boot menu from a touchscreen control panel.
CAUTION: This procedure resets all printer configurations and settings to factory defaults (customer
configurations and settings are lost).
1. Touch the middle of the control-panel display when you see the 1/8 under the logo.
1 2
2. Use the button to highlight the +3:Administrator item, and then touch the OK button.
3. Use the button to highlight the +8:Startup Options item, and then touch the OK button.
Cold reset using the Pre-boot menu from a touchscreen control panel 987
4. Use the button to highlight the 2 Cold Reset item, and then touch the OK button to select it.
5. Touch the Home button to return to the main Pre-boot menu and highlight the 1:Continue item, and
then touch the OK button.
NOTE: Some of the pre-boot options in the following tables are not supported by the current version
of the printer firmware and are included for information only. Future versions of firmware will support
these options.
Format Disk This item reinitializes the disk and cleans all disk
partitions.
Partial Clean This item reinitializes the disk (removing all data
except the firmware repository where the master
firmware bundle is downloaded and saved).
Administrator Manage Disk Clear disk Select the Clear disk item to enable using an
external device for job storage. Job storage is
normally enabled only for the Boot device. This will
be grayed out unless the 99.09.68 error is displayed.
Lock Disk Select the Lock Disk item to lock (mate) a new
secure disk to this printer.
Leave Unlocked Select the Leave Unlocked item to use a new secure
disk in an unlocked mode for a single service event.
The secure disk that is already locked to this printer
will remain accessible to this printer and uses the
old disk's encryption password with the new disk.
Cold reset using the Pre-boot menu from a touchscreen control panel 989
Table 3-6 Pre-boot menu options (2 of 7) (continued)
Clear Disk Pwd Select the Clear Disk Pwd item to continue using the
non-secure disk and clear the password associated
with the yet-to-be installed secure disk.
Retain Password Select the Retain Password item to use the non-
secure disk for this session only, and then search
for the missing secure disk in future sessions.
Boot Device Secure Select the Secure Erase item to erase all of the data
Erase on the disk and unlock it if required.
Administrator Manage Disk Internal Select the Internal Device item to erase the internal
Device device or get a status about the internal device.
Secure Select the Secure Erase item to erase all of the data
Erase on the disk and unlock it if required.
Secure Select the Secure Erase item to erase all of the data
Erase on the disk and unlock it if required.
Administrator Configure LAN IP Mode The network can be configured to obtain the
[DHCP] network settings from a DHCP server or as static.
NOTE: This
configuration is Use this item for automatic IP address acquisition
only active when from the DHCP server.
the Pre-boot
menu is open.
Subnet Mask Use this item to manually enter the subnet mask.
Administrator Startup Options Select the Startup Options item to specify options
that can be set for the next time the printer is
turned on and initializes to the Ready state.
Cold reset using the Pre-boot menu from a touchscreen control panel 991
Table 3-9 Pre-boot menu options (5 of 7) (continued)
Cold Reset Select the Cold Reset item to clear the IP address
and all customer settings. (This item also returns
all settings to factory defaults.)
Skip Disk Load Select the Skip Disk Load item to disable installed
third-party applications.
Skip Cal Select the Skip Cal item to skip the printer
calibration for the very next power-initialization
cycle only.
Cold reset using the Pre-boot menu from a touchscreen control panel 993
Table 3-10 Pre-boot menu options (6 of 7) (continued)
Administrator Remote Admin Start Telnet The Remote Admin item allows a service technician to
access to the printer Pre-boot menu remotely, and to
navigate the menu selections from a remote location.
Stop Telnet
Refresh IP
System Triage Copy Logs If the device will not boot to the Ready state, or the
diagnostic log feature found in the Troubleshooting
menu is not accessible, then use the System Triage
item to copy the diagnostic logs to a USB flash drive
at the next printer start up.
Change Svc Use this item to change the Service menu personal
PWD identification number (PIN).
Service Tools Reset Password Use this item to reset the Pre-boot administrator
password.
Remote Admin
The Remote Admin feature allows remote access the printer Pre-boot menu (BIOS environment). The
printer functions as a telnet server which uses the telnet networking protocol to transmit text data. Any
computer (with telnet installed and enabled) can function as the telnet client to remotely display and
interact with the Pre-boot menu.
IMPORTANT: While the Remote Admin function allows remote access the Pre-boot menu, for security
reasons the Remote Admin connection must be initiated by a person that is physically present at the
printer.
NOTE: This section describes enabling and configuring the telnet feature for computers using a
Windows® operating system.
HP recommends that the telnet client computer be a Windows based system, however, there are
other operating systems that support the telnet network protocol. For information about enabling and
configuring the telnet network protocol for other operating systems, see the owner's manual for that
operating system.
Telnet client
All computers using the Windows operating system have the telnet client installed, however, the telnet
client function might not be enabled by default.
1. Use the Start menu to open the Control Panel, and then click the Programs item to select it.
3. In the Windows Features box, scroll down to Telnet Client. If the check box is not checked, click the
box to select it, and then click the OK button.
TIP: If the check box is already checked then the telnet client function is already enabled. Click the
Cancel button.
Network connection
The remote telnet client computer must have direct network access to the printer for the Remote Admin
function to operate. This means that the telnet client computer must be on the same network as the
printer. The Remote Admin function cannot be accessed through a network firewall or other remote
access network security programs.
If a private network is not accessible, ask the network administrator to set up a virtual private network
(VPN) connection to the network.
NOTE: This person might need to sign in with an administrator or service password depending on how
the printer is configured.
2. The HP logo displays on the printer control panel. When a "1/8" with an underscore displays, touch
the middle of the screen to open the Pre-boot menu.
4. Use the arrow buttons on the touchscreen to scroll down and highlight the +A:Remote Admin item,
and then touch the OK button to select it.
5. Use the arrow buttons on the touchscreen to scroll down and highlight the 1:Start Telnet item, and
then touch the OK button to select it.
● If an error message displays, use the steps below to identify the problem.
○ The printer should be configured to use a static IP address, but is configured to use
DHCP instead.
○ The printer is configured to use a static IP address, but the IP address is incorrect.
c. The printer is correctly configured to use DHCP, but the DHCP server is not turned on or is
malfunctioning.
7. When the printer telnet server function is initialized, the following screen appears. Use the
information on this screen to connect the remote telnet client computer to the printer.
NOTE: The printer is now ready to receive remote telnet client commands.
2. From any displayed directory, type telnet at the prompt, and then press the Enter key.
3. Type o <IP ADDRESS> at the telnet prompt, and then press the Enter key.
NOTE: For <IP ADDRESS>, substitute the IP address that was displayed in step 7. in Start the
telnet server function at the printer on page 997.
TIP: If the telnet connection fails to establish a connection, the printer is probably behind a firewall
or on a different network that the remote telnet client computer. See Network connection on page
997.
4. Type the PIN that was displayed in step 7. in Start the telnet server function at the printer on page
997 at the prompt, and then press the Enter key.
IMPORTANT: Make sure to type the PIN correctly. After five incorrect PIN entries, the printer
terminates the Remote Admin connection. The Remote Admin feature must be re-initiated at the
printer. See Start the telnet server function at the printer on page 997.
5. The following screen displays when the correct PIN is entered and the Remote Admin connection
is successful. For information about the Pre-boot menu and options, see Pre-boot menu options on
page 985.
NOTE: Because a Remote Admin connection is an unsecure telnet network protocol connection,
the following Pre-boot menu items are disabled for the remote telnet client computer.
The Remote Admin connection can be terminated from the printer control panel or the remote telnet
client computer.
NOTE: The following procedure describes terminating a Remote Admin connection from the remote
telnet client computer.
1. From the Pre-boot main menu, use the arrow buttons on the keyboard to scroll down to the
+3:Administrator item, and then press the Enter key.
3. Use the arrow buttons on the keyboard to scroll down to the 2:Stop Telnet item, and then press the
Enter key. The Remote Admin connection between the printer and the remote telnet client computer
terminates.
IMPORTANT: The printer remains in the Pre-boot menu. Have the person that is physically present
at the printer do the following:
● Touch the Home button to return to the main Pre-boot menu and highlight the 1:Continue item,
and then touch the OK button. The printer will continue to initialize.
Reports menu
To display: At the printer control panel, select Reports.
In the following table, asterisks (*) indicate the factory default setting.
Configuration/Status Pages Settings Menu Map Print Shows a map of the entire
Settings menu and the
View selected values for each
setting.
HP provides approximations
of the remaining life for
the supplies as a customer
convenience. The actual
remaining supply levels
might be different from the
approximations provided.
NOTE: 877/826/786/731
printers only.
Fax Reports (MFP fax models Fax Activity Log Print Contains a list of the faxes
only) that have been sent from or
View received by this printer.
Other Pages PCL Font List Print Prints the available PCL fonts.
Secure Drum Data Erase Print Prints the secure drum data
erase pattern to overwrite
any residual image data that
might be left on the drum
from the previous print job.
Settings menu
To display: At the printer control panel, select the Settings menu.
In the following table, asterisks (*) indicate the factory default setting.
First level Second level Third level Fourth level Fifth level Values Description
General Date/Time Date/Time Format Date Format DD/MMM/YYYY Use the Date/Time
Settings Settings menu to
MMM/DD/YYYY specify the date
and time and
YYYY/MMM/DD to configure date/
time settings.
First level Second level Third level Fourth level Fifth level Values Description
First level Second level Third level Fourth level Fifth level Values Description
● If the setting
is Fewer,
there will only
be a
notification to
indicate the
job has been
added to the
job queue
(except Fa,
which always
indicates
success or
failure).
● If the setting
is More, there
will be status
notifications
while the job
is proceeding
including a
completion
notification.
First level Second level Third level Fourth level Fifth level Values Description
First level Second level Third level Fourth level Fifth level Values Description
NOTE: When
using this option, if
the printer runs
out of paper and
the job is being
printed on both
sides, some pages
can be lost.
First level Second level Third level Fourth level Fifth level Values Description
First level Second level Third level Fourth level Fifth level Values Description
The Temporary
Job Storage Limit
feature specifies
the number of
temporary jobs
that can be stored
on the printer. The
maximum allowed
value is 300.
First level Second level Third level Fourth level Fifth level Values Description
Default = 14
inches
Disabled
First level Second level Third level Fourth level Fifth level Values Description
Normal*
Fine Lines
First level Second level Third level Fourth level Fifth level Values Description
● Automatic:
The printer
uses the
default Edge
Control
setting.
● Light: Sets
trapping at a
minimal level,
and adaptive
halftoning is
on.
● Normal:
Trapping is at
a medium
level and
adaptive
halftoning is
on.
● Maximum:
Trapping is at
the highest
level, and
adaptive
halftoning is
on.
First level Second level Third level Fourth level Fifth level Values Description
● Automatic:
The halftone
screen
frequency is
picked
automatically
by the printer
to provide the
best print
quality for a
range of
content.
● Smooth: Low
frequency
halftone
screen
optimized for
printing
smooth
gradients and
vector
graphics.
● Detail: High
frequency
halftone
screen
optimized for
printing
detailed
content, such
as
photographs.
First level Second level Third level Fourth level Fifth level Values Description
● Automatic:
The printer
combines
colors for
each
document
element to
provide high-
quality output
for most
color printing
needs.
● Black Only:
Generates
neutral colors
(black and
shades of
gray) by using
only the black
color. This
guarantees
neutral colors
without a
color cast
(tint of a
particular
color).
● CMYK Gray:
Generates
neutral colors
(black and
shades of
gray) by
combining
the printer
colors. This
method
produces
smoother
gradients and
transitions to
other colors,
and it
produces the
darkest black.
First level Second level Third level Fourth level Fifth level Values Description
● Off (default):
Load
envelopes in
short-edge
feed
direciton.
● 90 degrees:
Load
envelopes in
long-edge
feed
direction.
● 180 degrees:
Load
envelopes in
short-edge
feed direction
with the flap
on the bottom
side.
First level Second level Third level Fourth level Fifth level Values Description
First level Second level Third level Fourth level Fifth level Values Description
First level Second level Third level Fourth level Fifth level Values Description
Standard: Tray
numbering is
based on newer
HP LaserJet
models.
Classic: Tray
numbering is
based on
HP LaserJet 4 and
older models.
First level Second level Third level Fourth level Fifth level Values Description
Print Quality Adjust paper types Select from a list If print quality
of paper types problems occur,
use this menu to
Reset Paper Types adjust the Print
Mode for the
paper type in use.
If a user-defined
type (enabled in
the Embedded
Web Server) has
preprinted content
that makes the
sides of the paper
different, set the
paper type as
Marked Paper.
Exclusively: The
printer never
selects a different
tray when the user
has indicated that
a specific tray
should be used,
even if that tray is
empty.
First level Second level Third level Fourth level Fifth level Values Description
Always: A prompt
always displays
before using the
multipurpose tray.
Unless loaded: A
message displays
only if the
multipurpose tray
is empty.
Do not display:
Prevents the
tray configuration
message from
automatically
appearing.
First level Second level Third level Fourth level Fifth level Values Description
Enabled: When
this option is
selected, the user
is prompted either
to add paper to the
selected tray or to
choose a different
tray.
Disabled: When
this option is
selected, the
user is not
given the option
of selecting a
different tray. The
printer prompts
the user to add
paper to the tray
that was initially
selected.
First level Second level Third level Fourth level Fifth level Values Description
Auto: Enables
Smart Duplexing,
which instructs
the printer not
to process blank
pages.
Yes: Disables
Smart Duplexing
and forces the
duplexer to flip the
sheet of paper
even if it is
printed on only one
side. This might
be preferable for
certain jobs that
use paper types
such as letterhead
or prepunched
paper.
NOTE: For
stapled print or
copy jobs, make
sure the Staple/
Collate setting
matches the
Image Rotation
setting as to which
side of paper (left
or right) you want
stapled. If these
setting do not
match each other,
you will need to
change the loading
orientation of the
paper so that the
job is stapled in the
correct spot.
First level Second level Third level Fourth level Fifth level Values Description
● Select Use
default size
automatically
to use the
paper size
selected in
Default Print
Options.
● Select
Prompt for
user
response to
be asked to
use the size
selected in
Default Print
Options or to
cancel the
job.
First level Second level Third level Fourth level Fifth level Values Description
● The job is
uncollated.
● The job is
collated, but
only has one
sheet per
copy.
● The user
selects a
different
paper after
the job has
started.
● A job setting
works only
with a
specific
orientation.
● The Job
Offset setting
is available
and set to On.
First level Second level Third level Fourth level Fifth level Values Description
Tray 1
The E-mail
Setup Wizard
feature configures
the printer to
send scanned
images as email
attachments. To
open the printer
HP Embedded
Web Server and
set up the email
notification server,
enter the printer IP
address into a Web
browser.
First level Second level Third level Fourth level Fifth level Values Description
Require preview
Previews are
required for all
users.
Disable preview:
Previews are
disabled for all
users.
First level Second level Third level Fourth level Fifth level Values Description
Require preview
Previews are
required for all
users.
Disable preview:
Previews are
disabled for all
users.
First level Second level Third level Fourth level Fifth level Values Description
Require preview
Previews are
required for all
users.
Disable preview:
Previews are
disabled for all
users.
First level Second level Third level Fourth level Fifth level Values Description
Require preview
Previews are
required for all
users.
Disable preview:
Previews are
disabled for all
users.
First level Second level Third level Fourth level Fifth level Values Description
Pulse
Slow
Dialing Prefix
Detect Dial
Tone
First level Second level Third level Fourth level Fifth level Values Description
Line 2
First level Second level Third level Fourth level Fifth level Values Description
Fax Receive Fax Receive Setup Ring Volume Off Use to configure
Settings settings for
Low* receiving faxes.
High
First level Second level Third level Fourth level Fifth level Values Description
Slow
First level Second level Third level Fourth level Fifth level Values Description
Add blocked
numbers: Enter a
fax number into
the Fax Number
to Block field, and
then touch the
arrow button to
add a new number
to the blocked fax
list.
To remove blocked
numbers: Select a
number and touch
the Delete button
to delete it from
the blocked fax list.
First level Second level Third level Fourth level Fifth level Values Description
Notify when
job completes:
Select to receive
notification for this
job only.
Notify only
if job fails:
Select to receive
notification only if
the job is not sent
successfully.
First level Second level Third level Fourth level Fifth level Values Description
Fax IP Fax
Forwarding
Method Internal Modem*
First level Second level Third level Fourth level Fifth level Values Description
Document
feeder kit
Staples Stop
Prompt to continue
Black Cartridge 0
pages*
First level Second level Third level Fourth level Fifth level Values Description
Mostly Color
Pages: The printer
uses color mode
for all jobs, even if
the job contains no
color pages.
Mostly Black
Pages: The printer
uses monochrome
mode until it
detects a color
page. The printer
switches back
to monochrome
mode when
it detects
a sequence
of several
monochrome
pages.
First level Second level Third level Fourth level Fifth level Values Description
No: A security
settings page is
not printed.
First level Second level Third level Fourth level Fifth level Values Description
DHCP (Dynamic
Host Configuration
Protocol): Use
for automatic
configuration from
a DHCPv4 server.
If selected and
a DHCP lease
exists, the DHCP
Release menu and
the DHCP Renew
menu are available
to set DHCP lease
options.
DHCP YES
RELEASE
NO*
First level Second level Third level Fourth level Fifth level Values Description
DHCP YES
RENEW
NO*
Off: IPv6 is
disabled.
On: IPv6 is
enabled.
First level Second level Third level Fourth level Fifth level Values Description
Router
Unavailable: If
a router is
not available,
the print server
should attempt to
obtain its stateful
configuration from
a DHCPv6 server.
Always: Whether a
router is available,
the print server
always attempts to
obtain its stateful
configuration from
a DHCPv6 server.
First level Second level Third level Fourth level Fifth level Values Description
To specify a
proxy server, enter
its IPv4 address
or fully-qualified
domain name. The
name can be up to
255 octets.
For some
networks, you
might need to
contact your
Internet Service
Provider (ISP) for
the proxy server
address.
HTTPS OPTIONAL
IPSEC KEEP
DISABLE*
FIREWALL KEEP
DISABLE*
First level Second level Third level Fourth level Fifth level Values Description
802.1X RESET
KEEP*
ANNOUNCE ENABLE*
MENT AGENT
DISABLE
RESET YES
SECURITY
NO*
FIPS KEEP
10T HALF
10T FULL
10T AUTO
100TX HALF
100TX FULL
100TX AUTO
1000T FULL
Copy menu
To display: At the printer control panel, select the Copy menu.
In the following table, asterisks (*) indicate the factory default setting.
Color: Prints
documents in color.
Black: Prints
documents in black
and white or grayscale.
2-sided
2-sided
Color: Prints
documents in color.
Black: Prints
documents in black
and white or grayscale.
● Secure:
Background text
and pattern that
is barely visible on
the first copy of a
document.
Bottom Right
1. Touch Image
Overlay, touch
Add New Image,
and then follow
the on-screen
instructions to
scan the desired
image from the
scanner glass.
Two left
Two to
Two right
Three left
Two left
Three top
Two top
Three right
Two right
Two bottom
Four left
Four right
● 100% (Letter to
Legal)
● 105% (Exec to
Letter)
● 122% (Legal to
11x17)
● 131% (Letter to
11x17)
● 131% (Statement
to Letter)
● 150%
● 200%
● 400%
● Custom1
● Custom2
Automatic Tone
● Left edge
● Right edge
Output bin 1
Output bin 2
Alternate bin
Standard bin
Upper bin
Middle bin
Scan menu
To display: At the printer control panel, select the Scan menu.
In the following table, asterisks (*) indicate the factory default setting.
First level Second level Third level Fourth level Values Description
Scan to Email File Type and File Type Select File Type and
Resolution Resolution to select the
● PDF* file format for the scanned
image. Each file type has
● PDF/A sub-settings, some of which
affect resolution and file size.
● JPEG
● TIFF
● MTIFF
● XPS
Resolution
● 600 dpi
● 400 dpi
● 200 dpi*
● 150 dpi
● 75 dpi
● Low
● Medium*
● High
First level Second level Third level Fourth level Values Description
Color
Black/Gray
Black
Bottom Center
Bottom Right
First level Second level Third level Fourth level Values Description
Original Size Select from a list of sizes that Describes the page size of
the printer supports. the original document.
First level Second level Third level Fourth level Values Description
Adjusting Darkness
increases or decreases the
amount of white and black in
the colors.
First level Second level Third level Fourth level Values Description
● Top Edge
● Bottom Edge
● Left Edge
● Right Edge
First level Second level Third level Fourth level Values Description
First level Second level Third level Fourth level Values Description
File Name
Quick Sets
and Defaults
Options File Type and File Type Select File Type and
Resolution Resolution to select the
Resolution file format for the scanned
image. Each file type has
Quality and File Size sub-settings, some of which
affect resolution and file size.
High Compression (smaller
file)
PDF Encryption
Black/Gray: Scans
documents in grayscale.
First level Second level Third level Fourth level Values Description
Original Size Select from a list of Use to describe the page size
supported sizes. of the original document.
First level Second level Third level Fourth level Values Description
Adjusting Darkness
increases or decreases the
amount of white and black in
the colors.
Auto Paper
Color
Removal
(Flow models
only)
First level Second level Third level Fourth level Values Description
First level Second level Third level Fourth level Values Description
File Name
Quick Set
Defaults
Options File Type and File Type Select File Type and
Resolution Resolution to select the
Resolution file format for the scanned
image. Each file type has
Quality and File Size sub-settings, some of which
affect resolution and file size.
High Compression (smaller
file)
PDF Encryption
First level Second level Third level Fourth level Values Description
Black/Gray: Scans
documents in grayscale.
Original Size Select from a list of Use to describe the page size
supported sizes. of the original document.
First level Second level Third level Fourth level Values Description
Adjusting Darkness
increases or decreases the
amount of white and black in
the colors.
First level Second level Third level Fourth level Values Description
Auto Paper
Color
Removal
(Flow models
only)
First level Second level Third level Fourth level Values Description
First level Second level Third level Fourth level Values Description
● 2-sided
Output Sides
● 1-sided
● 2-sided
Black/Gray: Scans
documents in grayscale.
Book
2-sided ID
Reduce/ Automatic*
Enlarge
Manual
Automatically center
Manual
Original Size Select from a list of Use to describe the page size
supported sizes. of the original document.
Paper Tray
First level Second level Third level Fourth level Values Description
Adjusting Darkness
increases or decreases the
amount of white and black in
the colors.
First level Second level Third level Fourth level Values Description
● Top Edge
● Bottom Edge
● Left Edge
● Right Edge
Collate Collate*
Collate off
First level Second level Third level Fourth level Values Description
PDF Encryption
Original Auto (keep sides with content) Use this feature to describe
Sides the layout for each side of the
1-sided* original document
Color
Black/Gray
Black
First level Second level Third level Fourth level Values Description
Bottom Center
Bottom Right
First level Second level Third level Fourth level Values Description
Adjusting Darkness
increases or decreases the
amount of white and black in
the colors.
First level Second level Third level Fourth level Values Description
● Top Edge
● Bottom Edge
● Left Edge
● Right Edge
First level Second level Third level Fourth level Values Description
First level Second level Third level Fourth level Values Description
Scan+ Common Scan Redact and Sign Scan Shortcuts can be used
Shortcuts to quickly set up a job for
OCR specialty tasks.
Document Separation
Barcode Separation
2-sided ID
● Best Productivity
enables several
automatic features,
including automatic
sides, automatic content
orientation, automatic
image straightening,
and automatic image
optimization.
Bottom Center
Bottom Right
First level Second level Third level Fourth level Values Description
Color
Black/Gray
Black
First level Second level Third level Fourth level Values Description
First level Second level Third level Fourth level Values Description
Auto Sense Original Auto (keep sides with content) Use this feature to describe
Sides the layout for each side of the
1-sided* original document
Original Size Select from a list of Use to describe the page size
supported sizes. of the original document.
First level Second level Third level Fourth level Values Description
Adjusting Darkness
increases or decreases the
amount of white and black in
the colors.
First level Second level Third level Fourth level Values Description
Advanced File Type and File Type Select File Type and
Resolution Resolution to select the
Resolution file format for the scanned
image. Each file type has
Quality and File Size sub-settings, some of which
affect resolution and file size.
High Compression (smaller
file)
DF EncryptionP
First level Second level Third level Fourth level Values Description
● Top Edge
● Bottom Edge
● Left Edge
● Right Edge
In the following table, asterisks (*) indicate the factory default setting.
Dialing Prefix
Fax Recipients
Landscape: This
setting means the long
edge of the page is
along the top.
Photograph: Best
suited for making
copies of printed
pictures.
Line 2
Print menu
To display: At the printer control panel, select the Print menu.
In the following table, asterisks (*) indicate the factory default setting.
Print from Job Storage Stored Job to Print Untitled Print a job stored on the
printer.
Stored Faxes
Print from USB Drive USB File to Print Choose file to print on USB Print a job stored on a USB
drive. drive.
Fax Polling Fax Polling Number Use the Fax Polling app to
print faxes sent to another fax
machine.
Supplies menu
To display: At the printer control panel, select the Supplies menu.
In the following table, asterisks (*) indicate the factory default setting.
Supplies Summary
Stapler 1
Trays menu
To display: At the printer control panel, select the Trays menu.
In the following table, asterisks (*) indicate the factory default setting.
Tray 1 Size Select paper size from a list Choose the paper size for the
of supported sizes. tray
Tray 2–x
Type Select paper type from a list Choose the paper type for
of supported types. the tray.
Troubleshooting menu
To display: At the product control panel, select the Support Tools menu, and then select the
Troubleshooting menu.
In the following table, asterisks (*) indicate the factory default setting.
First level Second level Third level Fourth level Values Description
● Configuration
Page
● How to
Connect
Page
● Supplies
Status Page
● sage Page
● File Directory
Page
● Web Services
Status Page
● Color Usage
Job Log
Reports
● RGB Samples
● CMYK
Samples
● PS Font List
First level Second level Third level Fourth level Values Description
Fax (Fax is Fax T.30 Trace Print T.30 Report Print Use to print
optional) or configure the
fax T.30 trace
report. T.30 is
the standard
that specifies
handshaking,
protocols, and
error correction
between fax
machines.
Print Quality Pages Print Fuser Test Print Use to print pages
Page that help you
resolve problems
with print quality.
First level Second level Third level Fourth level Values Description
Diagnostic Tests
Maintenance menu
Learn about the Maintenance menu.
Backup/Restore menu
To display: At the product control panel, select Support Tools and then Maintenance, and then select the
Backup/Restore menu.
In the following table, asterisks (*) indicate the factory default setting.
Backup Now
Calibration/Cleaning menu
To display: At the product control panel, select the Maintenance menu, and then select the Calibrate/
Cleaning menu.
Insert a USB storage device with a firmware upgrade bundle into the USB port, and follow the on-screen
instructions.
1 Tray 1
2 Tray 2
3 Tray 3
Use the following procedure to check for paper in all possible jam locations related to the Tray 1. When a
jam occurs, the control panel might display a message and an animation that assists in clearing the jam.
Use the following procedure to check for paper in all possible jam locations related to Tray 2 or Tray 3.
When a jam occurs, the control panel might display a message and an animation that assists in clearing
the jam.
CAUTION: The fuser can be hot while the printer is in use. Wait for the fuser to cool before handling it.
NOTE: The procedure to clear a paper jam in Tray 3 is the same as for Tray 2. Only Tray 2 is shown
here.
1. From the control panel, select Support tools and then Service.
● 04082517
TCU
Fuser
Tray x rollers
Finisher Version
Scanner Version
Tray 2 Version
Tray 3 Version
Tray 4 Version
Tray 5 Version
Tray 6 Version
EP Version
Fuser Version
TR Version
Toner Version
Fuser
Tray x rollers
Scanner Diagnostics Scanner Diagnostics Shading Test Shade and Print Report
Manual Adjustment
Manual Adjustment
Full
Details
90 degrees
180 degree
Information
Learn more service mode information.
General
Learn general information about the menus.
Information 1105
● Ethernet IP address
Supply status
Learn about supply status.
● This menu displays the printer’s customer replacement unit status. Users can select one item in the
list to check the information of the selected unit.
● This menu displays the printer’s field replacement unit status. Users can select one item in the list to
check the information of the selected unit.
In this menu, there are five columns: Item, Threshold, Status, Count, and Maximum Life.
● Status: This column shows the current status of the selected item.
– OK: The current count is smaller than the default warning value.
– Check: The current count is bigger than the default warning value.
● Count: This column shows the current count of the selected item.
● Maximum Life: This column shows the maximum capacity of the selected item.
The technician can edit the default warning value within the given threshold.
Selecting some items will enable the reset button to reset the current count to zero after replacing the
unit.
Software version
Learn about the software version.
● This menu displays the version of the software installed on the printer.
Print reports
Learn how to print reports.
This menu displays reports that can be printed from the system. The following reports are available to
print:
● Supplies Information
This report shows a history of execution of the TRC control. The TRC control preserves color
consistency against changes in supplies resulting from long-time use and environmental change. The
purpose of the history report is to check if the TRC control is working normally.
● If the TRC control performs normally, Pass count must be a non-zero value and Fail count must be
zero.
Maintenance counts
Learn about Maintenance counts.
● This menu displays the replacement counts for the system parts. Users can select one group and
press OK to see the exact name of the part and the occurrence of the replacement.
Engine diagnostics
Learn about the engine diagnostics.
Operation procedure When the main NVM Read/Write window displays, users can
navigate through the list of codes with descriptions and
saved values.
Users can also input a code through the text box to find a
configuration value directly.
Operation procedure When the main Engine Test Routines window displays, users
can navigate through the list of routines and descriptions
that display. Users can directly input an EDC code through
the text box to search for a routine. A maximum of three
routines can be selected at the same time.
Verification N/A
Specification N/A
100-004 100-0044 Black Drum Motor Black OPC BLDC motor is on/off
4
100-004 100-0049 Black Drum Motor Ready Detects if black OPC BLDC motor is running at normal
9 speed
100-0141 Duplex Motor Forward Slow Duplex motor forward slow on/off
100-0142 Duplex Motor Forward Slowest Duplex motor forward slowest on/off
100-018 Duplex Fan 1 Run Ready Detects if duplex fan 1 is running at normal speed
0
100-025 Waste Toner Full Sensor Detects if the Waste Toner is full
0
100-0251 PTB Waste Toner Full Sensor Detect level of a PTB Waste Toner bottle
100-027 SMPS Fan Run Ready Detects if SMPS fan is running at normal speed
0
100-0421 Tray 1 Feed Motor Slow Tray 1 Feed motor slow on/off
100-042 Tray 1 Feed Motor Slowest Tray 1 Feed motor slowest on/off
2
100-0491 Duplex 2 Motor Forward Slow Duplex motor forward slow is on/off
100-049 Duplex 2 Motor Forward Slowest Duplex motor forward slowest is on/off
2
100-060 Return Motor Forward Slow Return motor forward slow is on/off
1
100-060 Return Motor Forward Slowest Return motor forward slowest is on/off
2
100-060 Return Motor Backward Slow Return motor backward slow is on/off
4
100-060 Return Motor Backward Slowest Return motor backward slowest is on/off
5
101-0101 Tray 4 Shift Gate Solenoid Tray 4 shift gate solenoid on/off
101-0141 Tray 4 Feed Motor Slow Tray 54 feed motor slow on/off
101-0142 Tray 4 Feed Motor Slowest Tray 4 feed motor slowest on/off
101-0151 Tray 5 Feed Motor Slow Tray 5 feed motor slow on/off
101-0152 Tray 5 Feed Motor Slowest Tray 5 feed motor slowest on/off
101-0161 Tray 6 Feed Motor Slow Tray 6 feed motor slow on/off
101-0162 Tray 6 Feed Motor Slowest Tray 6 feed motor slowest on/off
101-0190 Output Bin Full Sensor Detects when paper is at output bin full sensor
101-0191 Output Bin 2 Full Sensor Detects when paper is at output bin 2 full sensor
102-005 Tray 2 Stack Height Sensor Detects if paper in Tray 2 is elevated to the sensor
0
102-0120 Tray 3 Stack Height Sensor Detects if paper in Tray 3 is elevated to the sensor
102-0190 Tray 4 Stack Height Sensor Detects if paper in Tray 4 is elevated to the sensor
102– Tray 4 Level Sensor 1 Detects when the stack height of Tray 4 level sensor 1
0201
102– Tray 4 Level Sensor 2 Detects when the stack height of Tray 4 level sensor 2
0202
102-026 Tray 5 Stack Height Sensor Detects if paper in Tray 5 is elevated to the sensor
0
102–0271 Tray 5 Level Sensor 1 Detects when the stack height of Tray 5 level sensor 1
102– Tray 5 Level Sensor 2 Detects when the stack height of Tray 5 level sensor 2
0272
102-028 Tray 1 Empty Sensor Detects when paper is in Bypass Tray (Tray 1)
0
102-030 Tray 3 Feed Sensor (or Door Open) Detects when paper is at Tray 3 feed sensor (optional)
0
102-032 Tray 4 Feed Sensor (or Door Open) Detects when paper is at Tray 4 feed sensor (optional)
0
102-0361 Fuser Out Sensor Detects when paper is at the fuser out sensor.
102-038 Duplex Jam 1 Sensor Detects when paper is at duplex jam 1 sensor.
0
102-039 Duplex Jam 2 Sensor Detects when paper is at duplex jam 2 sensor.
0
102-052 Tray 6 Stack Height Sensor Detects if paper in Tray 6 is elevated to the sensor
0
102-0531 Tray 6 Level Sensor 1 Detects when the stack height of Tray 6 level sensor 1
102-053 Tray 6 Level Sensor 2 Detects when the stack height of Tray 6 level sensor 2
2
102-0730 Tray 4 Knock Up Home Sensor Detect when Tray 4 knock up home sensor
102-0731 Tray 4 Shift Tray Paper Empty Sensor Detect when paper is in Tray 4 shift tray
102-0732 Tray 4 Shift Tray Level Sensor 1 Detects when the stack height of Tray 4 shift tray level
sensor 1
102-0733 Tray 4 Shift Tray Level Sensor 2 Detects when the stack height of Tray 4 shift tray level
sensor 2
102-0734 Tray 4 Shift Plate Home Sensor Detect when Tray 4 shift plate home sensor
102-0735 Tray 4 Shift Plate End Sensor Detect when Tray 4 shift plate end sensor
102-0736 Tray 4 Gate Solenoid Home Sensor Detect when Tray 4 gate solenoid home sensor
105-003 Black MHV Bias Black MHV bias voltage on at normal drive level
0
106-003 Black Developer Bias Black developer bias voltage on at normal drive level
0
106-003 Black Developer AC Bias Black developer bias AC voltage on at normal drive
1 level
107-0033 THV(-) Bias THV minus bias voltage on at normal drive level
109-002 Fuser Fan Run Ready Detects if fuser fan motor runs at normal speed
0
109-002 Exit 2 Fan Run Ready Detects if exit 2 fan runs at normal speed
2
109-002 Exit 3 Fan Run Ready Detects if exit 3 fan runs at normal speed
4
109– Exit 4 Fan Run Ready Detects if exit 4 fan runs at normal speed
0026
109-003 Fuser Motor Ready Detects if fuser motor runs at each speed
4
109-004 Exit Fan Run Ready Detects if exit fan runs at normal speed
7
109-014 Fuser Gap Home Sensor Detects if the fuser press is located home position
0
110-000 LSU Motor 1 Run Ready Detects if LSU motor 1 runs at normal speed
0
111-0030 Toner Dispense Motor Black Toner dispense (supply) motor on/off
111-0230 Toner Supply Lock Sensor Black Black supply motor lock sensor
113-0361 Finisher Compile Paper Sensor Detect when a paper is at compile sensor
113-0380 Finisher Left Tamper Home Sensor Detects lift tamper home position
113-0390 Finisher Right Tamper Home Sensor Detects right tamper home position
113-0410 Finisher Stapler Door Sensor Detects if stapler door cover is closed
113-0420 Finisher Jam Cover Sensor Detects if jam door cover is closed
113-0470 Finisher Main Tray Home Sensor Detects main tray home position
113-0471 Finisher Main Tray Beam Sensor Detect main tray beam sensor
113-0472 Finisher Main Tray Low Limit Sensor Detect main tray low limit sensor
113-0473 Finisher Main Tray Encoder Sensor Detect main tray encoder sensor
113-0481 Finisher Paper Support Sensor Detect paper support home sensor
113-0491 Finisher Traverse Front Sensor Detect traverse front home sensor
113-0492 Finisher Traverse Rear Sensor Detect traverse rear home sensor
113-0520 Finisher Left Tamper Motor Finisher left tamper motor on/off
113-0530 Finisher Right Tamper Motor Finisher right tamper motor on/off
113-0550 Finisher Staple Unit Motor Finisher staple unit motor on/off
113-0563 Finisher Ejector 2 Reverse Motor Finisher ejector 2 reverse direction on/off
113-0570 Finisher Main Tray Motor Finisher main tray motor on/off
113-0571 Finisher Paper Support Motor Finisher paper support motor on/off
113-0581 Finisher Traverse Motor Finisher staple unit traverse motor on/off
113-0591 Finisher Paper Hold Solenoid Finisher paper hold solenoid on/off
113-0610 Finisher Punch Encoder Sensor Detect finisher punch encoder sensor
113-0611 Finisher Punch Position Sensor Detect finisher punch position sensor
113-0612 Finisher Punch Home Sensor Detect finisher punch home sensor
113-0620 Finisher Hopper Install Sensor Detect finisher punch hopper install sensor
113-0621 Finisher Hopper Full Sensor Detect finisher punch hopper full sensor
113-2000 2 Bin Finisher Buffer Lift Sensor Detect 2 bin finisher buffer lift sensor
113-2010 2 Bin Finisher Clamp Home Sensor Detect 2 bin finisher clamp home sensor
113-2020 2 Bin Finisher Diverter Home Sensor Detect 2 bin finisher diverter home sensor
113-2030 2 Bin Finisher Eject 1 Away Sensor Detect 2 bin finisher eject 1 away sensor
113-2031 2 Bin Finisher Eject 1 Home Sensor Detect 2 bin finisher eject 1 home sensor
113-2032 2 Bin Finisher Eject 1 Encoder Sensor Detect 2 bin finisher eject 1 encoder sensor
113-2040 2 Bin Finisher Eject 2 Home Sensor Detect 2 bin finisher eject 2 home sensor
113-2041 2 Bin Finisher Eject 2 Encoder Sensor Detect 2 bin finisher eject 2 encoder sensor
113-2050 2 Bin Finisher End Fence Sensor Detect 2 bin finisher end fence sensor
113-2060 2 Bin Finisher Paddle Home Sensor Detect 2 bin finisher paddle home sensor
113-2070 2 Bin Finisher Bridge Entrance Sensor Detect 2 bin finisher Bridge entrance sensor
113-2071 2 Bin Finisher IPTU Middle Sensor Detect 2 bin finisher Bridge Unit middle sensor
113-2080 2 Bin Finisher Entrance Sensor Detect 2 bin finisher entrance sensor
113-2090 2 Bin Finisher Main Exit Sensor Detect 2 bin finisher main exit sensor
113-2091 2 Bin Finisher Sub Exit Sensor Detect 2 bin finisher sub exit sensor
113-2100 2 Bin Finisher Buffer Exit Sensor Detect 2 bin finisher buffer exit sensor
113-2110 2 Bin Finisher Stapler Home Sensor Detect 2 bin finisher stapler home sensor
113-2111 2 Bin Finisher Stapler Rear Sensor Detect 2 bin finisher stapler rear sensor
113-2112 2 Bin Finisher Stapler Front Sensor Detect 2 bin finisher stapler front sensor
113-2113 2 Bin Finisher Stapler Manual Sensor Detect 2 bin finisher stapler manual sensor
113-2114 2 Bin Finisher Stapler Head Sensor Detect 2 bin finisher stapler head sensor
113-2115 2 Bin Finisher Stapler Low Sensor Detect 2 bin finisher stapler low sensor
113-2116 2 Bin Finisher Stapler Ready Sensor Detect 2 bin finisher stapler ready sensor
113-2120 2 Bin Finisher Front Tamper Sensor Detect 2 bin finisher front tamper sensor
113-2130 2 Bin Finisher Rear Tamper Sensor Detect 2 bin finisher rear tamper sensor
113-2140 2 Bin Finisher Main Beam Sensor Detect 2 bin finisher main beam sensor
113-2141 2 Bin Finisher Main Front Level Sensor Detect 2 bin finisher main front level sensor
113-2142 2 Bin Finisher Main Rear Level Sensor Detect 2 bin finisher main rear level sensor
113-2143 2 Bin Finisher Main Encoder Sensor Detect 2 bin finisher main encoder sensor
113-2144 2 Bin Finisher Main Full Sensor Detect 2 bin finisher main full sensor
113-2145 2 Bin Finisher Sub Full Sensor Detect 2 bin finisher sub full sensor
113-2150 2 Bin Finisher Booklet Paper Sensor Detect 2 bin finisher booklet paper sensor
113-2160 2 Bin Finisher Staple Paper Sensor Detect 2 bin finisher staple paper sensor
113-2161 2 Bin Finisher Staple Button Sensor Detect 2 bin finisher staple button sensor
113-2170 2 Bin Finisher Compile Paper Sensor Detect 2 bin finisher compile paper sensor
113-2180 2 Bin Finisher Bridge Cover Sensor Detect 2 bin finisher bridge cover sensor
113-2181 2 Bin Finisher Top Cover Sensor Detect 2 bin finisher top cover sensor
113-2182 2 Bin Finisher Front Door Sensor Detect 2 bin finisher front door sensor
113-2190 2 Bin Finisher Stack Top Sensor Detect 2 bin finisher stack top sensor
113-2200 2 Bin Finisher Bridge Detect Sensor Detect 2 bin finisher bridge detect sensor
113-2201 2 Bin Finisher Punch Detect Sensor Detect 2 bin finisher punch detect sensor
113-2202 2 Bin Finisher Booklet Detect Sensor Detect 2 bin finisher booklet detect sensor
113-2500 2 Bin Finisher Buffer Lift Motor 2 bin finisher buffer lift motor on/off
113-2510 2 Bin Finisher Clamp Motor 2 bin finisher camp motor on/off
113-2520 2 Bin Finisher Diverter Motor 2 bin finisher diverter motor on/off
113-2530 2 Bin Finisher Eject 1 Motor 2 bin finisher eject 1 motor on/off
113-2540 2 Bin Finisher Eject 2 Motor 2 bin finisher eject 2 motor on/off
113-2560 2 Bin Finisher Bridge Feed Motor 2 bin finisher bridge feed motor on/off
113-2570 2 Bin Finisher Entrance Motor 2 bin finisher entrance motor on/off
113-2580 2 Bin Finisher Exit Feed Motor 2 bin finisher exit feed motor on/off
113-2590 2 Bin Finisher End Fence Motor 2 bin finisher end fence motor on/off
113-2600 2 Bin Finisher Paddle Motor 2 bin finisher paddle motor on/off
113-2610 2 Bin Finisher Main Tray Motor 2 bin finisher main tray motor on/off
113-2620 2 Bin Finisher Staple Move Motor 2 bin finisher staple move motor on/off
113-2621 2 Bin Finisher Staple Head Motor 2 bin finisher staple head motor on/off
113-2630 2 Bin Finisher Front Tamper Motor 2 bin finisher front tamper motor on/off
113-2640 2 Bin Finisher Rear Tamper Motor 2 bin finisher rear tamper motor on/off
113-2650 2 Bin Finisher Manual Blue LED 2 bin finisher manual blue LED on/off
113-2651 2 Bin Finisher Manual Red LED 2 bin finisher Manual red LED on/off
113-3000 Booklet Stopper Home Sensor Detect booklet Stopper home sensor
113-3010 Booklet Staple Home Sensor Detect booklet staple home sensor
113-3020 Booklet Front Staple Empty Sensor Detect booklet front staple empty sensor
113-3030 Booklet Rear Staple Empty Sensor Detect booklet rear staple empty sensor
113-3040 Booklet Knife Home Sensor Detect booklet knife home sensor
113-3050 Booklet Guide Home Sensor Detect booklet guide home sensor
113-3060 Booklet Diverter Home Sensor Detect booklet Diverter home Sensor
113-3080 Booklet Tamper Home Sensor Detect booklet tamper home sensor
113-3090 Booklet Paddle Home Sensor Detect booklet paddle home sensor
113-3100 Booklet Entrance Paper Sensor Detect booklet entrance paper sensor
113-3110 Booklet Tray Paper Sensor Detect booklet fold output paper sensor
113-3120 Booklet Fold Exit Paper Sensor Detect booklet fold exit paper sensor
113-3130 Booklet Press Home Sensor Detect booklet press home sensor
113-4000 Punch Scan Home Sensor Detect punch scan home sensor
113-4010 Punch Scan Edge 1 Sensor Detect punch scan edge 1 sensor
113-4011 Punch Scan Edge 2 Sensor Detect punch scan edge 2 sensor
113-4012 Punch Scan Edge 3 Sensor Detect punch scan edge 3 sensor
113-4013 Punch Scan Edge 4 Sensor Detect punch scan edge 4 sensor
113-4050 Punch Hopper Full Sensor Detect punch hopper full sensor
113-4060 Punch Type 1 Detect Sensor Detect punch type 1 detect sensor
113-4061 Punch Type 2 Detect Sensor Detect punch type 2 detect sensor
Operation procedure When the main NVM Read/Write window displays, users can navigate through
the list of configuration values and descriptions that display.
Users can input a code through the text box to search for a configuration value.
After selecting a value, press the Edit button to open an interface for user input.
Verification N/A
Specification N/A
Reference N/A
20-200 Pause dial time Pause time (value * 1000 ms) Country/ 0-200
region value
1=
OPTION_DP_
40
2=
OPTION_DP_
37
3=
OPTION_DP_
50
20-220 Auto dial start pause time Pause time before auto- 1 0-10
dialing (second)
20-310 Ring off time Ring off time (ms) 560 90-800
3 = 20-55 hz
4 = 22-55 hz
20-330 Ring on max time Ring on max time (ms) 5100 3000-12000
20-340 Ring off max time Ring off max time (ms) 11100 9000-22000
3 = 70/150
4 = 60/60
5 = 80/100
6 = 150/50
7 = 150/240
8 = 100/100
9 = 100/80
1=
OPTION_PUL
SE_MODE
1=
OPTION_RAT
E_5
2=
OPTION_RAT
E_10
3=
OPTION_RAT
E_20
1=
OPTION_ON
1=
OPTION_ON
1=
OPTION_ON
20-810 Fax transmission level Adjust fax transmission level Country/ Country/
(dBm) region value region value
20-830 Auto dial timeout Adjust auto dial timeout Country/ 30-150
(second) region value
21-999 Fax line setting Fax test line setting (dual fax) 0 0 = Line 1
1 = Line 2
Operation When the main Fax Test Routines window displays, users can navigate through the list of routines
procedur and descriptions that display. Users can input a code through the text box to search for a routine.
e
After selecting a routine, press OK to open the test window that lists the selected routine. Users can
start/stop the selected test routine.
20-012 Single tone 1100Hz Ln1 Emits single tone 1100Hz on line 1 On/Off
20-014 Single tone 1650Hz Ln1 Emits single tone 1650Hz on line 1 On/Off
20-015 Single tone 1850Hz Ln1 Emits single tone 1850Hz on line 1 On/Off
20-016 Single tone 2100Hz Ln1 Emits single tone 2100Hz on line 1 On/Off
20-040 V.21 300 bps Line1 Emits V.21 300 bps Line 1 On/Off
20-041 V.27ter 2400 bps Line1 Emits V.27ter 2400 bps Line1 On/Off
20-042 V.27ter 4800 bps Line1 Emits V.27ter 4800 bps Line1 On/Off
20-043 V.29 7200 bps Line1 Emits V.29 7200 bps Line1 On/Off
20-044 V.29 9600 bps Line1 Emits V.29 9600 bps Line1 On/Off
20-045 V.17 7200 bps Line1 Emits V.17 7200 bps Line1 On/Off
20-046 V.17 9600 bps Line1 Emits V.17 9600 bps Line1 On/Off
20-047 V.17 12000 bps Line1 Emits V.17 12000 bps Line1 On/Off
20-048 V.17 14400 bps Line1 Emits V.17 14400 bps Line1 On/Off
20-049 V.34 2400 bps Line1 Emits V.34 2400 bps Line1 On/Off
20-050 V.34 4800 bps Line1 Emits V.34 4800 bps Line1 On/Off
20-051 V.34 7200 bps Line1 Emits V.34 7200 bps Line1 On/Off
20-052 V.34 9600 bps Line1 Emits V.34 9600 bps Line1 On/Off
20-053 V.34 12000 bps Line1 Emits V.34 12000 bps Line1 On/Off
20-054 V.34 14400 bps Line1 Emits V.34 14400 bps Line1 On/Off
20-055 V.34 16800 bps Line1 Emits V.34 16800 bps Line1 On/Off
20-056 V.34 19200 bps Line1 Emits V.34 19200 bps Line1 On/Off
20-057 V.34 21600 bps Line1 Emits V.34 21600 bps Line1 On/Off
20-058 V.34 24000 bps Line1 Emits V.34 24000 bps Line1 On/Off
20-059 V.34 26400 bps Line1 Emits V.34 26400 bps Line1 On/Off
20-060 V.34 28800 bps Line1 Emits V.34 28800 bps Line1 On/Off
20-061 V.34 31200 bps Line1 Emits V.34 31200 bps Line1 On/Off
20-062 V.34 33600 bps Line1 Emits V.34 33600 bps Line1 On/Off
21-012 Single tone 1100Hz Ln2 Emits single tone 1100Hz on line 2 On/Off
21-014 Single tone 1650Hz Ln2 Emits single tone 1650Hz on line 2 On/Off
21-015 Single tone 1850Hz Ln2 Emits single tone 1850Hz on line 2 On/Off
21-016 Single tone 2100Hz Ln2 Emits single tone 2100Hz on line 2 On/Off
21-040 V.21 300 bps Line2 Emits V.21 300 bps Line2 On/Off
21-041 V.27ter 2400 bps Line2 Emits V.27ter 2400 bps Line2 On/Off
21-042 V.27ter 4800 bps Line2 Emits V.27ter 4800 bps Line2 On/Off
21-043 V.29 7200 bps Line2 Emits V.29 7200 bps Line2 On/Off
21-044 V.29 9600 bps Line2 Emits V.29 9600 bps Line2 On/Off
21-045 V.17 7200 bps Line2 Emits V.17 7200 bps Line2 On/Off
21-046 V.17 9600 bps Line2 Emits V.17 9600 bps Line2 On/Off
21-047 V.17 12000 bps Line2 Emits V.17 12000 bps Line2 On/Off
21-048 V.17 14400 bps Line2 Emits V.17 14400 bps Line2 On/Off
21-049 V.34 2400 bps Line2 Emits V.34 2400 bps Line2 On/Off
21-050 V.34 4800 bps Line2 Emits V.34 4800 bps Line2 On/Off
21-051 V.34 7200 bps Line2 Emits V.34 7200 bps Line2 On/Off
21-052 V.34 9600 bps Line2 Emits V.34 9600 bps Line2 On/Off
21-053 V.34 12000 bps Line2 Emits V.34 12000 bps Line2 On/Off
21-054 V.34 14400 bps Line2 Emits V.34 14400 bps Line2 On/Off
21-055 V.34 16800 bps Line2 Emits V.34 16800 bps Line2 On/Off
21-056 V.34 19200 bps Line2 Emits V.34 19200 bps Line2 On/Off
21-057 V.34 21600 bps Line2 Emits V.34 21600 bps Line2 On/Off
21-058 V.34 24000 bps Line2 Emits V.34 24000 bps Line2 On/Off
21-059 V.34 26400 bps Line2 Emits V.34 26400 bps Line2 On/Off
21-060 V.34 28800 bps Line2 Emits V.34 28800 bps Line2 On/Off
21-061 V.34 31200 bps Line2 Emits V.34 31200 bps Line2 On/Off
21-062 V.34 33600 bps Line2 Emits V.34 33600 bps Line2 On/Off
Scanner diagnostics
Learn about the scanner diagnostics.
Shading test
Purpose ● To check the quality of scanned images, especially if there might be defects in optical
devices such as the lens, mirror, or lamp.
Diagnostics > Scanner Diagnostics > Shading Test > Shade and Print Report (Flow ADF)
Press Print Last Shade Report (ADF) for the previous shading value report.
NOTE:
● When executing Flow ADF shading, use only the shading sheet (JC63–05055A).
● A Shading Test for the Flow ADF unit must be completed after replacing the Flow ADF
unit or main board.
Verification Look at the bottom of the report page for a "RESULTS : OK" message.
Verification N/A
Specification N/A
Purpose To perform test routines for the scanner and Flow ADF.
Operation Procedure When the main Scanner/Flow ADF Test Routines window displays, users
can navigation through the list of routines and descriptions that display.
Users can input a code through the text box to search for a routine.
After selecting a routine, press OK to open the test window that lists the
selected routine. Users can start/stop the selected test routine.
Verification N/A
Specification N/A
Adjustment
Learn about the print adjustment.
Adjustment 1129
Print adjustment
NOTE:
● Diagnostics > Adjustment > Print Adjustment > Print Margin Test
Copy adjustment
Purpose Manually adjust the position of the copied image on the paper in the
copy engine.
● Make sure that the initial values of margin adjustment are the same
as the values of the print adjustment.
● Perform an adjustment for each tray. Do not choose All for tray
selection, as this can confuse the adjustment.
NOTE:
2. Change the adjustment value using the + or - button, and then press
OK to save the changes.
3. Print out the test pattern and check if the image has moved. If not,
repeat Step 2.
● Diagnostics > Adjustment > Scan Area Adjustment > Automatic Adjustment
Adjustment 1131
Table 3-39 Scan Area Adjustment (Automatic Adjustment)
Purpose To correct the image position and magnification of scanned images automatically.
Operation Procedure 1. Locate the Scanner A/S chart at the scanner glass.
Note that the Lead Edge arrows point to the left side of the scanner glass
and are placed face down. The Scanner A/S Chart comes in two sizes, A4 and
Letter.
2. Press OK. A scan begins and the system will automatically calculate the
proper value based on the scanning result of the chart.
4. Scan the Scanner A/S Chart and send it to a PC. The chart must be scanned
from the scanner glass.
5. To check the image position, compare the position of the scale marks (a, b)
from the chart to the scanned image.
6. To check the magnification, compare the length of line c from the chart to the
scanned image.
NOTE: Specifications:
● a, b: 10, ± 1.5 mm
● c: 190, ± 1.5 mm
● Diagnostics > Adjustment > Scan Area Adjustment > Manual Adjustment
Operation Procedure 1. Choose one item from the table. There are three items to choose from:
● Image Position — Leading Edge (Unit: mm, Scale: 0.1, Min/Max: -6/+6)
● Image Position — Side Edge (Unit: mm, Scale: 0.1, Min/Max: -6/+6)
4. Image position (a, b): If the current value is smaller than the specification,
press +, otherwise press -.
5. Magnification (c): If the current value is smaller than the specification, press -,
otherwise, press +.
7. Scan the Scanner A/S Chart and send it to a PC. The chart must be scanned
from the scanner glass.
8. To check the image position, compare the position of the scale marks (a, b)
from the chart to the scanned image.
9. To check the magnification, compare the length of line c from the chart to the
scanned image.
NOTE: Specifications:
● a, b: 10, ± 1.5 mm
● c: 190, ± 1.5 mm
● Diagnostics > Adjustment > Flow ADF Adjustment > Automatic Adjustment
Adjustment 1133
Table 3-41 Flow ADF Adjustment (Automatic Adjustment)
Purpose To correct the image position and magnification of images scanned with the Flow
ADF automatically.
Operation Procedure 1. Locate the Scanner A/S chart at the scanner glass.
2. Press OK. A scan begins and the system will automatically calculate the
proper value based on the scanning result of the chart.
4. Scan the Scanner A/S Chart and send it to a PC. The chart must be scanned
from the Flow ADF.
5. To check the image position, compare the position of the scale marks (a, b)
from the chart to the scanned image.
6. To check the magnification, compare the length of line c from the chart to the
scanned image.
NOTE: Specifications:
● a, b: 10, ± 1.5 mm
● c: 190, ± 1.5 mm
NOTE: After executing the Flow ADF adjustment, perform a shading test.
Refer to Scanner Diagnostics.
● Diagnostics > Adjustment > Flow ADF Adjustment > Manual Adjustment
Operation 1. Choose one item from the table. There are three items to choose from:
procedure
● Image Position — Leading Edge (Unit: mm, Scale: 0.1, Min/Max: -6/+6)
● Image Position — Side Edge (Unit: mm, Scale: 0.1, Min/Max: -6/+6)
4. Image position (a, b): If the current value is smaller than the specification, press +,
otherwise press -.
5. Magnification (c): If the current value is smaller than the specification, press -, otherwise,
press +.
NOTE: Specifications:
● a, b: 10, ± 1.5 mm
● c: 190, ± 1.5 mm
7. Scan the Scanner A/S Chart and send it to a PC. The chart must be scanned from the Flow
ADF.
8. To check the image position, compare the position of the scale marks (a, b) from the chart
to the scanned image.
9. To check the magnification, compare the length of line c from the chart to the scanned
image.
10. If Auto Skew Correction during job box is checked, skewed image is corrected by digitally
rotating the scanned images.
NOTE: When this function is enabled, visual artifact (like checkerboard patterns) might
appear on the image depending on the original contents or copy option settings.
Adjustment 1135
NOTE: After executing the Flow ADF adjustment, perform a shading test. Refer to Scanner
Diagnostics.
Image management
Learn about image management.
● Diagnostics > Image Management > Auto Tone Adjustment Activation > Normal
Verification Print out a test job and make sure the image quality
has recovered.
● Diagnostics > Image Management > Auto Tone Adjustment Activation > Full
Verification Print out a test job and make sure the image quality
has recovered.
Service functions
Learn about service functions.
● This function resets the main memory of the system to the factory default setting. This function can
be used to reset the system to the initial value when the product is functioning abnormally. User
configured values return to the default values.
To clear the main memory, select the country/region where the system is located, and restart the
printer.
Debug log
Learn about the debug log.
● This function sets the system log message level. Users can select three options:
– Job Status: This option only enables the logging of user created jobs.
– Details: This option enables all the logging options of the running tasks of the system. This
option might affect the performance of certain system operations. Use this option when the
system performs abnormally and engineers need to investigate the problem.
Capture log
Learn about the capture log.
● This function copies all the saved logs in the system to a USB flash drive as a .zip file. The size of the
system log could reach up to 1 GB. If the system log size becomes very large, it will take a longer time
to copy to the USB flash drive.
2. Tap the Service Mode app. When the pop-up displays, press the area below the pop-up until the
password window appears. Enter 04082517 and press the OK button.
3. Go to Service Functions > Debug Log and change the debug log level to INFO.
5. Select All or Period. If selecting Period, enter the start and end date.
7. Once the log is completed, a completion message will display. Restore the debug log level to
JOB STATUS.
NOTE: If the system log size becomes very large, it will take longer to copy to the USB flash
drive.
8. Check that the Log File has been saved to the USB flash drive.
Verification Print a test job and make sure the transfer problem has been resolved.
Specification N/A
Reference N/A
Envelope rotate
Learn about the envelope rotate function.
● This menu enables rotation when printing on an envelope. The machine usually guides loaded
envelopes with SEF direction. If this function is enabled, the user can load an envelope with LEF
direction and the machine will rotate the image for printing on the envelope.
NOTE: If the paper source is Auto, the device will feed from the Tray 1 because the LEF envelope
can only be loaded in the Tray 1 according to paper specification.
If the length of envelope is over the maximum size of the custom width, the device will not rotate
the image and determine that the direction of the envelope is SEF. For example, the A4 model
supports custom sizes like W 98–216 ~ L148–356. This model does not support C5 Env (162x229) DL
Env (110x220), No 9 Env (98x225), No 10 Env (105x241) rotation.
Print quality defects can be caused by printer components, consumables, media, internal software,
external software applications, and environmental conditions.
First, generate prints using printable pages using laser paper. Use paper from an unopened ream that
has been acclimated to room temperature. Make sure that genuine HP toner is installed in the printer.
TIP: Depending on the remaining life of the part, the cause of the defect can vary. Check the
remaining life of the part.
Roller Periodic
Roller Periodic
1 Check the OPC for scratches or contamination in a Replace the drum unit.
vertical direction.
2 Scanner unit is contaminated (Flow ADF glass/ Wipe the surface of the contaminated parts with a
mirror/CCD sensor) soft cloth.
1 A foreign substance is between the magnetic roller Remove the foreign substance.
and the blade.
Put the hook into the gap between magnetic roller and
blade.
2 The developer in the developer unit is empty or the ● Check the life remaining of the developer unit on
developer unit life has expired. the supply information report.
3 The laser beam path is blocked. Clean the laser scanner assembly window.
1 Horizontal periodic band or dot (CR 38 mm). Clean the contaminated surface on the charge roller
with a soft cloth.
Check if the surface of the charge roller is
contaminated or scratched. If the surface is scratched, replace the drum unit.
2 Horizontal periodic band or dot (OPC 188 mm). Clean the contaminated surface on the OPC drum
with a soft cloth.
Check if the surface of the OPC drum is contaminated
or scratched. If the surface is scratched, replace the drum unit.
3 Check if the charge roller contact plate had debris or Clean the charge roller contact plate.
is contaminated.
If the problem persists, replace the drum unit.
1 Horizontal periodic bands (OPC, 188 mm) This problem is likely to resolve itself over time.
● OPC was exposed for too long. If the problem persists, replace the drum unit.
2 Horizontal periodic bands (magnetic roller, 35.7 mm) Replace developer unit.
Blurred image
Learn about blurred images.
1 High humidity and/or the quality of the paper. Use new, high quality paper.
3 Connection between HVPS and THV is incorrect. Check if the connection between THV high voltage
terminal and HVPS THV terminal is correct.
Foggy image
Learn about foggy images.
Replace HVPS.
Light image
Learn about light image.
1 Under 3 mm periodic jitters or horizontal bands have Remove foreign substance from the drive gears.
occurred.
Grease the drive gears.
● Toner cartridge
● Drum unit
2 Under 1 mm periodic jitter or horizontal bands have Check if the laser scanner assembly is assembled
occurred. correctly. If not, replace the screws.
Skewed image
Learn about skewed images.
3 Are the paper guides properly set? Adjust the paper guides.
5 Is the Flow ADF installed and adjusted Reinstall the Flow ADF unit.
properly?
Adjust the Flow ADF skew.
1 Check the paper type. Check that the paper type displayed on the control
panel is the same type of paper being used for the
Depending on what type of paper is used, print speed print job.
varies.
3 Check the surface of the fuser belt and pressure Replace the fuser unit.
roller for scratches.
4 Check the temperature control system for problems. Check the non-contact thermistor sensor
5 Check if the pressure control system operates Check the pressure control system.
properly.
If the problem persists, replace the fuser unit.
6 Paper is wrapped on the heating roller. Remove the wrapped paper and print a test page.
1 Is the transfer roller dirty or worn out? Clean or replace the transfer roller assembly.
2 Is the fuser belt or pressure roller dirty? Clean the fuser belt and pressure roller.
3 Check the pressure roller surface for damage or Replace the fuser unit.
scratches.
● After replacing the transfer belt (PTB or ITB) or cleaning the color toner density (CTD) sensor.
Use this procedure to adjust the color tone standard set during manufacturing.
● Adjustment
● Tone Adjustment
6. Place the scan ID chart on the flatbed glass, and then start a scan.
8. Perform a FullTRC function: Adjustment > Auto Tone Adjustment > Full + Execute Now.
Use this procedure to cancel a setting standard tone and return to the customized tone (set by the user
after setting the standard tone).
● Adjustment
● Tone Adjustment
3. Perform a FullTRC function: Adjustment > Auto Tone Adjustment > Full + Execute Now.
When a problem occurs on the scanned ID chart, an error message displays. Check the following items:
Text of lines appear jagged, unclear, or blurred. This defect is usually caused by a faulty laser/scanner
diode.
1 Is the laser/scanner flat-flexible cable (FFC) correctly Check both ends of the laser/scanner FFC for
connected? damage, and then make sure the FFC is fully seated in
the connectors.
2 After checking the FFC does the error persist? If the error persists, replace the laser/scanner FFC or
the laser/scanner assembly (PN JC97-04864A).
2. Adjust the position of the ADF hinge according to the skew status.
3. Detach the ADF sponge after adjusting the skew. Place the ADF sponge on the scanner glass.
Close the ADF unit to attach the sponge.
Connection diagrams
Learn about the electrical-mechanical connection diagrams.
1
2
3
4
5
6
7
8
9
1
2
3
4
SATA SIGNA L
SATA PO W ER
CN 22-SATA PO W ER
CN 19-SATA SIGN AL
SATA_RX_N
SATA_RX_P
SATA_TX_P
SATA_TX_N
5V2_SATA
DGND
DGND
DGND
DGND
DGND
DGND
DGND
DGND
EXIT/DU PLEX
I.5m m / 14*2P
Color
CN 33 EXIT/DU PLEX
4 1 14 1 A_DU P_RET TO NER CRUM
DU P_RET 3 2 13 2 nA_DUP_RET 1.5mm / 17*1P
M OT STEP 2 3 12 3 nB_DU P_RET CN 50 TB CRU M JC39-02261A JC39-02214A
1 4 11 4 B_DU P_RET 3.3V_CRUM 1 5 1 4 1 4
SDA_CRUM_ TB_K 2 4 2 3 2 3
5 10 5 A_DU PLEX1 3 3 3 2 3 2 TB CRU M K
4 SCL_CRUM_ TB_K
3 6 9 6 nA_DUPLEX1 DGN D 4 2 4 1 4 1
DUP1 M O T STEP 2 7 8 7 nB_DU PLEX1 1 5
1 8 7 8 B_DU PLEX1
JC39-02214A
3.3V_CRUM 5 5 1 4 1 4
3 9 6 9 R_5V_PS SDA_CRUM_ TB_C 6 4 2 3 2 3
D up RETU RN 10 5 10 DGND 7 3 3 2 3 2 TB CRU M C
2 SCL_CRUM_ TB_C
SEN 11 4 11 nSEN SE_P_DUP_RETU RN DGN D 8 2 4 1 4 1
1
1 5
2 12 3 12 DGND
EXIT TEM P JC39-02214A
1 13 2 13 ADC_EXIT_TEMP 3.3V_CRUM 9 5 1 4 1 4
SDA_CRUM_ TB_M 10 4 2 3 2 3
14 1 14 NC SCL_CRUM_ TB_M 11 3 2 3 2 TB CRU M M
JC39-02189A JC39-02188A 3
DGN D 12 2 4 1 4 1
3 1 14 15 R_5V_PS 1 5
BIN FU LL1 2 2 13 16 DGND
1 3 12 17 nSEN SE_P_BIN FU LL_EXIT1 3.3V_CRUM 13 1
JC39-02214A
5 4 1 4
SDA_CRUM_ TB_Y 14 4 2 3 2 3
3 1 5 4 11 18 R_5V_PS SCL_CRUM_ TB_Y 15 3 3 2 3 2 TB CRU M Y
BIN FU LL2 2 2 4 5 10 19 DGND DGN D 16 2 4 1 4 1
1 3 3 6 9 20 nSEN SE_P_BIN FU LL_EXIT2 1 5
NC 17
JC39-02190A
7 8 21 R_5V_PS
4 2 8 7 22 DGND
5 1 9 6 23 nDETECT_JOB_SEP
TO NER CRUM
3 10 5 24 24V4 1.5mm / 17*1P Mono
SO L
EXIT GATE
SO LEN O ID 2 CN 50 TB CRU M
1
JC39-02237A 5
11 4 25 EN _EXIT_SO L 3.3V_CRUM 1 1 4 1 4
SDA_CRUM_ TB_K 2 4 2 3 2 3
12 3 26 R_5V_PS 3 3 2 3 2 BTL CRU M
3 SCL_CRUM_ TB_K 3
D UP 13 2 27 DGND 4 2 4 1 4 1
2 DGN D
JAM 1 14 1 28 nSEN SE_JAM_ DU PLEX1 1 5
1
3.3V_CRUM 5 5 1 4 1 4
SDA_CRUM_ TB_C 6 4 2 3 2 3
FU SER DRIVE 3 2 3 2 DEVE CRU M
SCL_CRUM_ TB_C 7 3
1.5mm / 16*2P 8 2 4 1 4 1
DGN D
1 5
JC39-02195A CN 30 FU SER DRIVE
10 1 R_DGND 3.3V_CRUM 9
9 2 CLK_BLDC_FUSER 5V_PS 10 2 1 ERASER LED
8 3 nREADY_BLDC_FU SER M_ O N _ERASER 11 1 2
7 4 nEN_BLDC_FU SER
FU SER BLDC
6 DGN D 12
BLDC 5
5
6
NC
R_DGND 3.3V_CRUM 13
4 7 DG ND SDA_CRUM_ TB_Y 14
3 8 DG ND SCL_CRUM_ TB_Y 15
2 9 24V2_SW DGN D 16
1 10 24V2_SW NC 17
3 11 FAN_FUSER_O UT
FUSER OU T 2 12 FB_OUT_FAN _FUSER_OUT
FAN 1 13 DG ND
SIDE CO M 1 3 14 DG ND TO N ER RESERVOIR
COVER OPEN N .O .
N .C.
2
3
2
1
15 CO VER_O PEN _SIDE
16 nCO VER_O PEN_SIDE
I.5mm / 11*2P Color
CN 27 Toner M otor/L
o ck JC39-02257A
4 17 A_FUSER_REL A_TNR_SU P_KC 1 4
TO N ER
3 18 nA_FUSER_REL nA_TNR_SUP_KC 2 3
SU PP
FU SER REL M O T STEP 2 19 nB_FU SER_REL nB_TN R_SU P_KC 3 2
M O T_KC
1 20 B_FU SER_REL B_TN R_SU P_KC 4 1
3 3
1 9 21 FAN_EXIT1 R_5V_PS 5 TN R LO CK
2 2
EXIT FAN 1 2 8 22 FB_O U T_FAN_EXIT1 DGN D 6 SEN S_KC
1 1
3 7 23 DG ND nSEN SE_TN R_LO CK_KC 7
3 4 6 24 FAN_EXIT2 A_RES_KC 8 4
EXIT FAN 2 2 5 5 25 FB_O U T_FAN_EXIT2 nA_RES_KC 9 3 RESERVO IR
1 6 4 26 DG ND nB_RES_KC 10 2 M O T_KC
JC39-02191A B_RES_KC 11 1
3 7 3 27 FAN_EXIT3
EXIT FAN 3 2 8 2 28 FB_O U T_FAN_EXIT3 A_TNR_SU P_M Y 12 4
29 DG ND 13 TO N ER
1 9 1 nA_TNR_SUP_M Y 3
SU PP
nB_TN R_SU P_MY 14 2
30 R_5V_PS 15 M O T_M Y
3 3 B_TN R_SU P_M Y 1
Fuser 2 31 DG ND
2
POSI 1 32 nSENS_FU SER_PO S1 R_5V_PS 16 3
1 RES LO CK
DGN D 17 2
nSEN SE_TN R_LO CK_MY 18 1 SEN S_M Y
FU SER DRAWE R
A_RES_MY 19 4
I.5m m / 9*2P
JC39-02218A JC39-02217A nA_RES_M Y 20 3 RESERVO IR
CN 40 FUSER DRAW ER nB_RES_M Y 21 2 M O T_M Y
1 11 1 DGND B_RES_M Y 22 1
2 10
FU SER N C TH ERM
CEN TER
3
2
1
3
4
9
8
2
3
4
DGND
N C_C_TD
N C_C_TC
TO N ER RESERVOIR
3 5 7 5
I.5mm / 11*2P Mono
N C TH ERM DGN D CN 27 Toner M otor/L
o ck JC39-02242A
2 6 6 6 N C_S_TD A_TNR_SU P_KC 1 4
SIDE TO NER
1 7 5 7 N C_S_TC nA_TNR_SUP_KC 2 3
SU PP
nB_TN R_SU P_KC 3 2
M OT
8 4 8 nDETECT_FU SER B_TN R_SU P_KC 4 1
9 3 5 3
R_5V_PS TN R LO CK
10 2 6 2
DGN D SEN S
11 1 1
21P-RW ZV-K4GG -P4
JST
A_RES_KC 7 1 4
nA_RES_KC 9 6 2 3 RESERVO IR
6 1 10 9 R_5V_PS 10
nB_RES_KC 5 3 2 M OT
5 2 9 10 3.3V_CRUM 11
B_RES_KC 4 4 1
4 3 8 11 ADC_CU RL_TEST
3 7 3 5 3
4 12 DGND RES FU LL
FUSER 2 6 2 6 2
5 13 SDA2_FU SER SEN S
EEPRO M 1 5 1 7 1
6 14 SCL2_FU SER
7 4 15 THERM_ REAR1
8 3 16 THERM_ REAR2
JC39-02244A 4
DGN D 12 4 1
M_ TC_VIN _K 13 3 2 3 TC
9 2 17 THERM_ FRO N T1 14 2 3 2 SENSO R
24V1_TC
10 1 18 THERM_ FRO N T2 15 1 4 1
M_ TN R_VCON _K
R_5V_PS 16
DGN D 17
nSEN SE_RES_FULL 18
A_RES_MY 19
nA_RES_M Y 20
nB_RES_M Y 21
To FDB B_RES_M Y 22
CN 55 ???
1 3.3V_MICOM
2 PA30|SWCLK
3 PA31|SWDIO
4 DGND
5 nRST_XMEGA
CN 42 D SDF
M S1_STEP_SCAN 1
CUR_STEP_SCAN 2
DIR_STEP_SCAN 3
nEN _STEP_SCAN 4
PLS_STEP_SCAN 5
PW M _W LED 6
nCO VER_O PEN _PLATEN 2 7
nCO VER_O PEN _PLATEN 1 8
??? nSEN SE_SCAN _HO M E 9
-1.5mm / 6*1P nSEN SE_APS2 10
nSEN SE_APS1 11
CN 51 ??? nDETECT_RSDF 12
6 1 6 1 DG N D nSENSE_PAPER_RADF 13
5 2 5 2 nSEN SE_P_REG I_R1 nSENSE_SCAN_PO S_1 14
4 3 4 3 5V_PS TXD_DSDF 15
3 4 3 4 DG N D RXD_DSDF 16
2 5 2 5 nSEN SE_P_REG I_R2 nRST_RSDF 17
1 6 1 6 5V_PS nSENSE_SCAN_PO S_2 18
DGN D 19
DGN D 20
DGN D 21
DGN D 22
3.3V_SCAN 23
DGN D 24
5V_W KUP 25
DGN D 26
5V_SCAN 27
5V_SCAN 28
DGN D 29
24V_SCAN 30
24V_SCAN 31
24V_SCAN 32
24V_SCAN 33
M S2_STEP_SCAN 34
DCIS
40P FFC
CN 43 DCIS
CLK_M AIN _DCIS_P 1
CLK_M AIN _DCIS_N 2
DGN D 3
LVDO _DCIS_4_P 4
LVDO _DCIS_4_N 5
DGN D 6
LVDO _DCIS_3_P 7
LVDO _DCIS_3_N 8
DGN D 9
LVDO _DCIS_2_P 10
LVDO _DCIS_2_N 11
DGN D 12
RX_CLK_DCIS_P 13
RX_CLK_DCIS_N 14
DGN D 15
LVDO _DCIS_1_P 16
DCIS
LVDO _DCIS_1_N 17
DSDF
DGN D 18
LVDO _DCIS_0_P 19
LVDO _DCIS_0_N 20
DGN D 21
DGN D 22
SDI_DCIS 23
SCLK_DCIS 24
Scanner Unit
SDO _DCIS 25
SLO AD_DCIS 26
DGN D 27
DGN D 28
PI_SH_DCIS 29
DGN D 30
3.3V_SCAN 31
3.3V_SCAN 32
3.3V_SCAN 33
3.3V_SCAN 34
3.3V_SCAN 35
3.3V_SCAN 36
3.3V_SCAN 37
3.3V_SCAN 38
DGN D 39
DGN D 40
CCDM
BBP 50P FFC
50P
CN 41 BBP CN 44 CCDM
1 5V DGN D 1
2 N EN_STEP_DU PLEX1 CLK_M AIN _CCDM_ P 2
3 EN _M P_CLU TCH CLK_M AIN _CCDM_ N 3
4 N EN_STEP_FU SER_REL DGN D 4
5 CO VER_OPEN _SIDE SLO AD_CCDM 5
6 N EN_STEP_TNR_SU P_KC SCLK_CCDM 6
7 DIR_STEP_TNR_SUP_KC SDI_CCDM 7
8 EN _EXIT_SO L DGN D 8
9 N EN_STEP_DUP_RET PITG_CCDM 9
10 NSENSE_T1_PO S nRST_AFE 10
11 N EN_STEP_TNR_SU P_KC SDO _CCDM 11
12 PW M _M P_SO L DGN D 12
13 CLK_BLDC_FU SER LVDO _CCDM _4_N 13
14 N EN_BLDC_FUSER LVDO _CCDM _4_P 14
15 CO VER_OPEN _FRO N T DGN D 15
16 N SEN SE_P_EM PTY2 LVDO _CCDM _3_N 16
17 PLS_STEP_T1 LVDO _CCDM _3_P 17
18 N EN_STEP_T1 DGN D 18
19 nEN_STEP_FEED RX_CLK_CCDM _N 19
20 NSENSE_FUSER_PO S1 RX_CLK_CCDM _P 20
21 nEN_STEP_REGI DGN D 21
22 PLS_STEP_DU PLEX1 LVDO _CCDM _2_N 22
23 nSEN SE_CU RL1 LVDO _CCDM _2_P 23
24 N SEN SE_P_BIN FU LL_EXIT1 DGN D 24
25 DIR_STEP_TNR_SUP_M Y LVDO _CCDM _1_N 25
26 N EN_STEP_DU PLEX2 LVDO _CCDM _1_P 26
27 PLS_STEP_DU P_RET DGN D 27
28 N SENSE_JAM_ DUPLEX1 LVDO _CCDM _0_N 28
29 N SEN SE_P_DUP_RETU RN LVDO _CCDM _0_P 29
30 N SEN SE_P_REGI DGN D 30
31 PLS_STEP_DU PLEX2 3.3V_SCAN 31
32 PLS_STEP_FEED 3.3V_SCAN 32
33 PLS_STEP_PICKU P1 3.3V_SCAN 33
34 PLS_STEP_PICKU P2 3.3V_SCAN 34
35 PLS_STEP_REG I 3.3V_SCAN 35
36 nSEN SE_CU RL2 3.3V_SCAN 36
37 N SEN SE_P_PRE_FEED1 3.3V_SCAN 37
38 N SEN SE_P_PRE_FEED2 3.3V_SCAN 38
39 N SEN SE_P_FEED DGN D 39
40 N SEN SE_P_FU SER_O UT DGN D 40
41 N SENSE_JAM_ DUPLEX2 5V_SCAN 41
42 N EN_STEP_PICKU P1 5V_SCAN 42
43 N EN_STEP_PICKU P2 5V_SCAN 43
44 ADC_FB_FR 5V_SCAN 44
45 ADC_FB_REGI DGN D 45
46 ADC_FB_FEED DGN D 46
47 FB_DU P2 10V_CCD 47
48 FB_PU1 10V_CCD 48
49 FB_PU2 10V_CCD 49
50 DGN D 10V_CCD 50
BBP
16P
CN 54 BBP
1 5V
2 N EN_BLDC_O PC_K
3 N READY_BLDC_O PC_K
4 N EN_BLDC_O PC_C
5 N READY_BLDC_O PC_C
6 N EN_BLDC_O PC_M
7 N READY_BLDC_O PC_M
8 N EN_BLDC_O PC_Y
9 N READY_BLDC_O PC_Y
10 NSEN SE_SHUT_ACR
11 NREADY_BLDC_FU SER
12 N EN_STEP_RES_KC
13 DIR_STEP_RES_KC
14 N EN_STEP_RES_M Y
15 DIR_STEP_RES_M Y
16 DGN D
HUB
FDIJOINT
-1.5m m / 11P
N/W RJ45
CN1 NETW ORK 1
TD+ 2
TD- 3
RD+ 4
TERM1 5
Color Only LSU SIGNAL M Y
50FFC
TERM2
RD-
6
7
CN25 LSU SIGNAL TERM3 8
MY TERM4 9
1 DGND GREEN- 10
2 PW M _LD_POW ER_M GREEN+ 11 NTWORK
3 DGND YELLOW - 12
4 nHSYNC_M _DP YELLOW +
5 nHSYNC_M _DN
6 DGND
7 nVDO_M _B1_DP
USB
8 nVDO_M _B1_DN
9 DGND CN14 USB 1
10 nSH_M1 USB3D_VBUS 2
11 nSH_M2 USB3D_DN 3
12 DGND USB3D_DP 4
13 VDO_M _B2_DP DGND 5
14 nVDO_M _B2_DN USB3D_PXN 6
15 DGND USB3D_PXP 7
16 nVDO_M _B3_DP DGND 8
17 nVDO_M _B3_DN USB3D_RXN 9
18 DGND USB3D_RXP
19 nSH_M3
20 nSH_M4
21 DGND PC
22 nVDO_M _B4_DP
23 nVDO_M _B4_DN USB HOST Ch2
24 DGND
25 CN17 USB HOST Ch2 1
nLDON_LSU_M
26 USB3H_VBUS_REAR2 2
nLDON_LSU_Y
27 USB3H_REAR2_DN 3
DGND
28 USB3H_REAR2_DP 4
nHSYNC_Y_DP
29 DGND 5
nHSYNC_Y_DN
30 USB3H_REAR2_RXN 6
DGND
31 USB3H_REAR2_RXP 7
nVDO_Y_B1_DP
32 DGND 8
VDO_Y_B1_DN
33 USB3H_REAR2_TXN 9
DGND
34 USB3H_REAR2_TXP
nSH_Y1
35 nSH_Y2
36 DGND
EXT.DRIVE
37 nVDO_Y_B2_DP
38 nVDO_Y_B2_DN USB HOST Ch1
39 DGND
40 nVDO_Y_B3_DP CN16 USB HOST Ch1 1
41 nVDO_Y_B3_DN USB3H_VBUS_REAR1 2
42 DGND USB3H_REAR1_DN 3
43 nSH_Y3 USB3H_REAR1_DP 4
44 nSH_Y4 DGND 5
45 DGND USB3H_REAR1_RXN 6
46 nVDO_Y_B4_DP USB3H_REAR1_RXP 7
47 nVDO_Y_B4_DN DGND 8
48 DGND USB3H_REAR1_TXN 9
LASER SCANNER 49
50
PW M _LD_POW ER_Y
DGND
USB3H_REAR1_TXP
PICKUP 8
DGND 3 1 3
9 PAPER REGI
nSENSE_P_REGI 2 2 2
10 SENSOR
CN49 PICKUP 5V_PS 1 3 1
JC39-02234A 1 JC39-02204A
3 1 9 R_5V_PS
PAPER_EM PTY1 2 2 8 2 DGND
1 3 7 3 nSENSE_P_EM PTY1
JC39-02201A 4 m icroSD SOCKET
3 4 6 R_5V_PS
2 5 5 5 DGND
PAPER_LIFT1 CN12 microSD SOCKET
1 6 4 6 nSENSE_C_LIFT1 1
DATA2_SD
2
3 7 3 7 DGND DATA3_SD
3
FEED1 2 8 2 8 nSENSE_P_PRE_FEED1 CM D_SD
4
1 9 1 9 5V_PS 3.3V
5
CLK_SD
6
4 10 A_PICKUP1 DGND
7
3 11 nA_PICKUP1 DATA0_SD
PICKUP1 8
M OT STEP 2 12 nB_PICKUP1 DATA1_SD
9
1 13 B_PICKUP1 DGND
10
DGND
11
3 14 R_5V_PS DGND
1 10 12
2 15 DGND DGND
PAPER_EM PTY2 2 9 13
1 16 nSENSE_P_EM PTY2 DGND
3 8 14
DGND
3
JC39-02202A 17 R_5V_PS
4 7
2 5 6 18 DGND M SOK
PAPER_LIFT2
1 6 5 19 nSENSE_C_LIFT2
CN21 M SOK
20 DGND 1
3 7 4 DGND
FEED2 21 nSENSE_P_PRE_FEED2 2
2 8 3 SCK_M SOK
22 5V_PS 3
1 9 2 DGND
4
10 1 M SOI_M SOK
5
DGND
4 23 A_PICKUP2 6
nSS_M SOK
PICKUP2 3 24 nA_PICKUP2 7
DGND
M OT STEP 2 25 nB_PICKUP2 M SIO_M SOK
8
1 26 B_PICKUP2 9
3_3V_PS
10
SCL0_M SOK
11
3_3V_PS
FEED_REGI 12
SDA0_M SOK
DEBUGGER M AIN
CN53 FEED_REGI
JC39-02336A -2.0mm /4*1P
1 6 1 A_FEED
2 5 2 24V4 CN8 DEBUGGER M AIN
FEED M OT
STEP 3 4 3 nA_FEED 3.3V 1
4 3 4 nB_FEED RXD_M CB 2
HYBRID
5 2 5 24V4 TXD_M CB 3
6 1 6 B_FEED DGND 4
11 10 31 3.3V_CRUM
JC39-02207A 12 9 32 SCL2_PTB
13 8 33 SDA2_PTB
14 7 34 DGND
3 5 3 15 6 35 R_5V_PS
DUPLEX 6 2
2 16 5 36 DGND
JAM 2 7 1
1 17 4 37 nSENSE_JAM _DUPLEX2
3 1 3 18 3 38 R_5V_PS
P FUSER 39 DGND
2 2 2 19 2
OUT 40 nSENSE_P_FUSER_OUT
1 3 1 20 1
JC39-02209A
3 1 3
FAN
2 2 2
SIDE
1 3 1
To FDB
2-292246-2/
JC39-02338A JC39-02341A TYCO
3 1 6 1
CURL1 2 2 5 2
1 3 4 3
2-292249-2/
3 4 3 4 TYCO
CURL2 2 5 2 5
1 6 1 6
7
8 DCF
Color 9
10
LC T HCF
R_5V_PS 7 3
JC39-02256A DGND 8 2
1 1 6 1 6 7 5V_PS 9 1
nSENSE_OPC_HOM E_M
2 2 5 2 5 8 ON_ERASER_C
3 3 4 3 R_5V_PS 10 3
4 4 3 4 4 9 3.3V_CRUM 11 2
DGND
3 10 SDA_CRUM _OPC_C 12 1
nSENSE_OPC_HOM E_Y
2 5 2 5 2 11 SCL_CRUM _OPC_C
1 6 1 6 1 12 DGND
2 13 ADC_INNER_TEMP
1 14 DGND OPC K
15 NC
16 NC CN29 OPC K JC39-02239A
JC39-02256A 1 10
DIR_BLDC_OPC_K 9
1 1 6 1 6 17 5V_PS 2
CLK_BLDC_OPC_K 8
2 2 5 2 5 18 ON_ERASER_M 3
nREADY_BLDC_OPC_K 7
3 3 4 3 4
nEN_BLDC_OPC_K 6
4 4 3 4 4 19 3.3V_CRUM 5
3 20 SDA_CRUM _OPC_M
NC
6 5 BLDC
2 BRK_BLDC_OPC_K 4
5 2 5 2 21 SCL_CRUM _OPC_M 7
1 DGND 3
6 1 6 1 22 DGND 8
DGND 2
9
DGND 1
10
DGND
11
JC39-02256A NC
1 6 1 6 23 5V_PS 12
1
2 2 5 2 5 24 ON_ERASER_Y
3 3 4 3
4 4 3 4 4 25 3.3V_CRUM
3 26 SDA_CRUM _OPC_Y
2 5 2 5 2 27 SCL_CRUM _OPC_Y T/C SENSOR
1 6 1 6 1 28 DGND -1.5m m /15*2P
CN34 T/C SENSOR
1 4 29 A_T1 DGND 1 JC39-02260A JC39-02259A
2 3 30 nA_T1 4 1 4
TC_VIN_K 2 3 2 3
3 2 31 nB_T1 3
24V1_TC 2 3 2
4 1 32 B_T1 4
TNR_VCON_K 1 4 1
DGND 5 4 1
JC39-02259A 4
TC_VIN_C 6 3 2 3
24V1_TC 7 2 3 2
TNR_VCON_C 8 1 4 1
R_5V_PS 9
12 1 3
DGND 10
11 2 2
nSENSE_FULL_RES_K 11
10 3 1
R_5V_PS 12
9 4 3
DGND 13
BLDC OPC KCMY 8 5 2
nSENSE_FULL_RES_C 14
7 6 1
JC39-02342A
CN47 BLDC OPC NC 15
6 7 3
JC39-02232A KCM Y 5 8 2
10 1 DIR_BLDC_OPC_K 4 9 1
9 2 CLK_BLDC_OPC_K
8 3 nREADY_BLDC_OPC_K 3 10 3
7 4 nEN_BLDC_OPC_K 2 11 2
6 5 NC
BLDC 5 6 BRAKE_BLDC_OPC_K
1 12 1
4 7 DGND DGND 16
4 1
JC39-02259A 4
3 8 DGND TC_VIN_M 17
3 2 3
2 9 24V1_SW 24V1_TC 18
2 3 2
1 10 24V1_SW TNR_VCON_M 19
1 4 1
10 11 DIR_BLDC_OPC_C DGND 20
4 1
JC39-02259A 4
9 12 CLK_BLDC_OPC_C TC_VIN_Y 21
3 2 3
8 13 nREADY_BLDC_OPC_C 24V1_TC 22
2 3 2
7 14 nEN_BLDC_OPC_C TNR_VCON_Y 23
1 4 1
6 15 NC
BLDC 5 16 BREAK_BLDC_OPC_C R_5V_PS 24
4 17 DGND DGND 25
3 18 DGND nSENSE_FULL_RES_M 26
2 19 24V7
1 20 24V7 R_5V_PS 27
DGND 28
10 21 DIR_BLDC_OPC_M nSENSE_FULL_RES_Y 29
9 22 CLK_BLDC_OPC_M
8 23 nREADY_BLDC_OPC_M NC 30
7 24 nEN_BLDC_OPC_M
6 25 NC
BLDC 5 26 BREAK_BLDC_OPC_M
4 27 DGND
3 28 DGND
2 29 24V7
1 30 24V7 HVPS2 /SKEW MO TOR
-1.5mm /12*2P
10 31 DIR_BLDC_OPC_Y CN4 HVPS2 / SKEW CN2
9 32 CLK_BLDC_OPC_Y M O TOR
33 nREADY_BLDC_OPC_Y
JC39-02228A 12 nEN_DEVE_AC_K
8 nEN_DEVE_AC_K 1 12
7 34 nEN_BLDC_OPC_Y nEN_DEVE_AC_C 2 11 11 nEN_DEVE_AC_C
6 35 NC nEN_DEVE_AC_M 3 10 10 nEN_DEVE_AC_M
BLDC 5 36 BRK_BLDC_OPC_Y nEN_DEVE_AC_Y 4 9 9 nEN_DEVE_AC_Y
4 37 DGND ADC_READ_HVPS_24V 5 8 8 ADC_READ_HVPS_24V
3 38 DGND DGND 6 7 7 GND
2 39 24V5 DGND 7 6 6 GND
1 40 24V5 DGND 8 5 5 GND
3.3V_PS 9 4 4 3.3V
24V2_SW 10 3 3 24V
24V2_SW 11 2 2 24V
24V2_SW 12 1 1 24V
A_SKEW _Y 13 12
nA_SKEW _Y 14 11
B_SKEW _Y 15 10
nB_SKEW _Y 16 9
A_SKEW _M 17 8
nA_SKEW _M 18 7
B_SKEW _M 19 6
nB_SKEW _M 20 5
A_SKEW _C 21 4
nA_SKEW _C 22 3
B_SKEW _C 23 2
nB_SKEW _C 24 1
W TB/CST LOCK/FAN_LSU
CN38 WTB/CST/
LOCK/FAN_LSU JC39-02349A
FAN_LSU 1 3
FB_OUT_ FAN_LSU 2 2
DGND 3 1
A_W TB 4 4
nA_W TB 5 3
nB_W TB 6 2
B_W TB 7 1
DGND 8 3 1 COM
COVER_OPEN_FRONT 9 2 2 N.O.
nCOVER_OPEN_FRONT 10 1 3 N.C.
DGND 11 4 1 4
ADC_W TB_FULL 12 3 2 3
EN_W TB_LED 13 2 3 2
5V_PS 14 1 4 1
R_5V_PS 15 3
DGND 16 2
nDETECT_W TB 17 1
OUT_DC_CST_LOCK1_2 18 10 1 2 1
OUT_DC_CST_LOCK1_1 19 9 2 1 2
R_5V_PS 20 8 3 3
DGND 21 7 4 2
nSENSE_CST_LOCK1 22 6 5 1
JC39-02186A
OUT_DC_CST_LOCK2_2 23 5 6 2 1
OUT_DC_CST_LOCK2_1 24 4 7 1 2
R_5V_PS 25 3 8 3
DGND 26 2 9 2
nSENSE_CST_LOCK2 27 1 10 1
NC 28
M ono Only
HVPS(MONO)
HVPS
24FFC
HEATER SW ITCH
M AIN SW ITCH
CN31 HVPS
nDETECT_HVPS 1 1 nDETECT_HVPS
24V2_SW 2 2 24V
24V2_SW 3 3 24V
ADC_HVPS_24V 4 4 ADC_HVPS_24V
24V2_SW 5 5 24V
GND 6 6 GND
JC39-02250A
GND 7 7 GND
3.3V 8 8 3.3V
GND 9 9 GND
NC 10 10 NC
ADC_READ_M HV 11 11 ADC_READ_M HV
JC39-02197A
AC
PW M _THV+_CV_hybrid 12 12 PW M _THV+_CV_hybrid
JC39-02203A
PW M _M HV 13 13 PW M _M HV
PW M _THV+_CV_SELECT_hybrid 14 14 PW M _THV+_CV_SELECT_hybrid
J
9
-
A
7
C03
21
ToFUSER
PW M _SAW 15 15 PW M _SAW
ADC_READ_THV 16 16 ADC_READ_THV
INLET
PW M _THV_N 17 17 PW M _THV_N
nEN_DEVE 18 18 nEN_DEVE
PW M _FUSER_BIAS 19 19 PW M _FUSER_BIAS
PW M _DEVE_DC 20 20 PW M _DEVE_DC
GND
PW M _THV_P 21 21 PW M _THV_P
PW M _DEVE_VPP 22 22 PW M _DEVE_VPP
JC39-02199A
PW M _DEVE_AC 23 23 PW M _DEVE_AC
GND 24 24 GND
JC39-02248A
4
3
2
1
HEATER SW ITCH
4
3
2
1
2
1
3
2
1
M AIN SW ITCH
LIVE
LIVE
NEUTRAL
NEUTRAL
CN10
LIVE
LIVE
NEUTRAL
NEUTRAL
CN5
NEUTRAL
LIVE
CN1
COM M ON
LAM P2
LAM P1
CN6
FUSER
INLET
DEVE HV M 2
JC39-02249A
To INPUT OPTION
THV M
JC39-02247A
SAW /M HV
CN2 1
1 LIVE
2 NEUTRAL 2
M ono :SM PS TYPE3R
TYPE5 3
Color SM
INPUT OPTION
(OPTI
CN7 (Blue)
1 LIVE CN3
JC39-02246A
2 NEUTRAL 1 LIVE 1
O N/SCAN)
: PS TYPE4
FDB
2 NEUTRAL FUSER HV M 2
TYPE3R TYPE3R
DCF
JC39-02193A
CON1 CN8(Red)
LIVE 1 1 LIVE CN4
NEUTRAL 2 2 NEUTRAL 1 LIVE
2 NEUTRAL JC39-02
6196A
J
C
3
9
-
0
2
1
A
JC39-02192A
ColorOnly
HVPS
220V Only
35FFC
HVPS(COLOR)
CN11
CN3 HVPS
ON_FUSER_CENTER 1
1
REACTOR
ON_FUSER_RELAY 5
nDETECT_HVPS 1 1 nDETECT_HVPS
ON_SM PS_RELAY 7
FUSER_ON
24VS
RELAY_ON
24V_ON/OFF
GND
CON4
+24V3
GND
+24V2
GND
+24V1
GND
+5V
CON3
2
ON_FUSER_SIDE 2
PW M _D_AC_FREQ 2 2 PW M _D_AC_FREQ
TYPE3R S
ZERO_CROSS 10
SM PS TYPE 3R
M AIN IF
PW M _D_AC_VPP_Y 3 3 PW M _D_AC_VPP_Y
AC_SENSE 9
+24VS1 4
PW M _D_DC_Y 5 5 PW M _D_DC_Y
CN12
GND 8
GND 3
CN9
IGNAL
NC 6 6 NC
1
PW M _DC_AC_VPP_M 7 7 PW M _DC_AC_VPP_M
2
8 8 PW M _THV+_CC_SEL
5
4
3
2
1
7
6
5
4
3
2
1
PW M _THV+_CC_SEL
PW M _D_DC_M 9 9 PW M _D_DC_M
JC27-00 PW M _THV+CC_Hyb 10 10 PW M _THV+CC_Hyb
90009A
J
2
7
0
A
C
- 0 PW M _D_AC_VPP_C 11 11 PW M _D_AC_VPP_C
PW M _M HV_K 12 12 PW M _M HV_K
JC39-02252A
SM PS TYPE5 6*2P PW M _D_DC_C 13 13 PW M _D_DC_C
CN5 SM PS TYPE5 PW M _M HV_C 14 14 PW M _M HV_C
1 5V1 PW M _D_AC_VPP_K 15 15 PW M _D_AC_VPP_K
2 5V2 PW M _M HV_M 16 16 PW M _M HV_M
SM PS TYPE5 PW M _D_DC_K 17 17 PW M _D_DC_K
TYPE5 3 24V1
4 24V2 PW M _M HV_Y 18 18 PW M _M HV_Y
CN3 JC39-02213A(C) 19 19 ADC_R_THV2
CN1 +24V1 1 3
2
1
A
J
9
-
4
)
M
(-
32
C
0
40
A2 M )
JC39-02344A(
5
6
24V3 ADC_R_THV2
ADC_R_M HV_C 20 20 ADC_R_M HV_C
1 LIVE 24V4 HV_OPC_Y
GND 2
JC39-02225A
7 DGND PW M _THV_2 21 21 PW M _THV_2
2 NEUTRAL +24V2 3
8 DGND ADC_R_M HV_M 22 22 ADC_R_M HV_M HV_OPC_M
GND 4 23 23 PW M _THV2_CLEAN
9 DGND PW M _THV2_CLEAN
+24V3 5 24 24 ADC_R_M HV_Y
10 DGND ADC_R_M HV_Y HV_OPC_C
GND 6 25 25 PW M _SAW
11 DGND PW M _SAW
+24V4 7 26 26 ADC_R_ITHV_Y
12 DGND ADC_R_ITHV_Y HV_OPC_K
(M ain SYSTEM )
GND 8 27 27 PW M _FUSER_BIAS
PW M _FUSER_BIAS
SM PS TYPE5
JC39-02223A
HV_DEVE_Y
GND 1 C
9
10
J
3
9
2
(
A
)
C
-
4
M-
20 M )
3
JC39-02343A( 7 2 24V5 PW M _ITHV_M 32 32 PW M _ITHV_M
+24V_ON/OFF 2 6 3 PW M _ITHV_K 33 33 PW M _ITHV_K
24V6 HV_DEVE_M
GND 3 5 4 PW M _ITHV_C 34 34 PW M _ITHV_C
24V7
4 5 GND 35 35 GND
DGND HV_DEVE_C
3 6 DGND
SM PS TYPE5 2 7 DGND
1 HV_DEVE_K
8 DGND
CN2
+5V1 1
GND 2
JC39-02226A
HV_T1_Y 1
+5V2 3 AC CTRL./FDB /PAPER 2
GND 4
DET 1.5m m /17*2P HV_T1_M 3
JC39-02221A(C) CN39 AC CTRL./ 4
-
2
1
)
C
J
C
0
3
M
3
2
A3
9 M)
9
2
(
JC39-02233A( JC39-02569A FDB / PAPER DET HV_T1_C 5
JC39-02196A
J
C
3
9
-
0
2
1
6
A 6
17 1 ZEROCROSS
10 1 HV_T1_K 7
16 2 AC_SENS
9 2
15 3 DGND
8 3
14 4 ON_SM PS_RREAY
7 4
13 5 24V3
6 5
C39-02227A
12 6 ON_FUSER_RELAY T2HV
5 6
11 7 24VS_FUSER
4 7
10 8 DGND
3 8
9 9 ON_FUSER_SIDE
2 9
8 10 ON_FUSER_CENTER
1 10 1
3
2 11 11 EN_24V_ENGINE 2
7
JC39-02224A
1 12 6 12 DGND HV_SAW
3
5
4
3
2 13 5 13 EN_24V_OPTION
1 14 4 14 DGND
3 15 3 15 FAN_SM PS
SM PS
FAN
2 16 2 16 FB_OUT_FAN_SM PS
1 17 1 17 DGND
4 18 nDETECT_CST1
PAPER SIZE1 PAPER SIZE2
3 19 DGND
2 20 ADC_P_SIZE1
1 21 DGND
4 22 nDETECT_CST2
3 23 DGND
2 24 ADC_P_SIZE2
1 25 1.8V_PS
26 FAN_DEVE
DEVE / OPC
3
2 27 FB_OUT_FAN_DEVE
FAN
1 28 DGND
4 29 ADC_OUT_TEM P
3 30 DGND
2 31 ADC_OUT_HUM I
1 32 3.3V_PS
OUT TEM P
/HUM ID
33 NC
34 NC
JC31-00110A
1 TONER
2 SUPPLY
3 MOT
4
24v
0604-001393
5 TONER
6 LOCK
7 SENSOR
5v
CN27 TonerMotor/Lock
A_TNR_SUP_KC 1
nA_TNR_SUP-KC 2 TONER SUPP MOT JC39-02242A
nB_TNR_SUP_KC 3
B_TNR_SUP_KC 4
R_5V_PS 5
TNR LOCK SENS 5v JC39-02242A
DGND 6
nSENSE_TNR_LOCK_KC 7
JC39-02242A JC39-02243A
A_RES_KC 8 7 1 4
nA_RES_KC 9 6 2 3 RESERVOIR
nB_RES_KC 10 5 3 2 MOT
B_RES_KC 11 4 4 1
JC39-02242A JC39-02243A
3 5 3
2 RES FULL
2 6 SENS
1 7 1
JC39-02244A
DGND 12 4 1 4
3 2 3 TC
M_TC_VIN_K 13
2 3 2 SENSOR
24V1_TC 14
1 4 1
M_TNR_VCON_K 15
R_5V_PS 16
DGND 17
nSENSE_RES_FULL 18
JC39-02242A
A_RES_MY 19
nA_RES_M Y 20
nB_RES_M Y 21
B_RES_M Y 22
Figure 4-2 Registration unit electrical-mechanical relationships (E82540, E82550, E82560 specific)
0604-001381
PAPER 3
REGI 2
SENSOR 1
5v
TB CRUM
-1.5mm /8*1P
0604-001393
1
4 PAPER_EMPTY1
0604-001393 2
5 5v
PAPER_LIFT1 3
6
5v
PICKUP
CN49 PICKUP
JC39-02234A
9 1 R_5V_PS
PAPER_EMPTY1 5v JC39-02201A
8 2 DGND
7 3 nSENSE_P_EMPTY1
5v
JC39-02234A
6 4 R_5V_PS
PAPER_LIFT1 5v JC39-02201A 5 5 DGND
4 6 nSENSE_C_LIFT1
5v
3 JC39-02234A
3 7 7 DGND
FEED1 2 8 2
8 nSENSE_P_PRE_FEED1
1 9 1
9 5V_PS
JC39-02234A
4 10 A_PICKUP1
PICKUP1 3
MOT STEP 2
11 nA_PICKUP1
12 nB_PICKUP1
1 13 B_PICKUP1
JC39-02234A
3 1 10 14 R_5V_PS
PAPER_EMPTY2 2 2 9 15 DGND
1 3 8 16 nSENSE_P_EMPTY2
JC39-02202A JC39-02234A
3 4 7
17 R_5V_PS
PAPER_LIFT2 2 5 6
18 DGND
1 6 5
19 nSENSE_P_PRE_LIFT2
4 JC39-02234A
3 7 20 DGND
FEED2 2 8 3
2 21 nSENSE_P_PRE_FEED2
1 9
1 22 5V_PS
10
JC39-02234A 23 A_PICKUP2
4
3 24 nA_PICKUP2
PICKUP2
MOT
STEP 2 25 nB_PICKUP2
1 26 B_PICKUP2
0604-001393
P FUSER 3
OUT SENSOR 2
5v 1
JC93-01085A
4 DUP2 MOT
3 24v
2
3 0604-001490 1
2
1
PRE FEED
SENSOR
3
5v 2
1
0604-001393
DUPLEX JAM 2
SENSOR
5v
SIDE/MP
-1.5mm/20*2P
JC39-02206A JC39-02205A
3 3 18 3 R_5V_PS
2 4 17 4 DGND
1 5 16 5 nSENSE_P_M P_EMPTY
JC39-02206A JC39-02205A
6 6 15 6 1.8V_PS
5 7 14 7 ADC_P_M P_WIDTH
4 8 13 8 DGND
Mono 1 10 1
4 7 JC39-02205A
PTB 1 7 14 27 DGND
3 2 6 8 13
WASTE 28 ADC_PTB_W TB_FULL
2 3 5 9 12
FULL 29 EN_PTB_W TB_LED
1 4 4 10 11
30 R_5V_PS
JC39-02205A
11 31 3.3V_CRUM
10
JC39-02207A 12 32 SCL2_PTB
9
13 33 SDA2_PTB
8
14 34 DGND
7
JC39-02206A JC39-02205A
DUPLEX JAM 2 5v 3 15 6 35 R_5V_PS
2 16 5 36 DGND
1 17 4 37 nSENSE_JAM_DUPLEX2
5v
JC39-02206A JC39-02205A
P FUSER OUT 5v JC39-02209A 3 18 3 38 R_5V_PS
2 19 2 39 DGND
1 1 40 nSENSE_P_FUSER_OUT
20
5v
JC39-022203A
TO FUSER
INLET
GND
JC39-02199A
4
3
2
1
4
3
2
1
2
1
3
2
1
CN5
LIVE
LIVE
LIVE
LIVE
CN1
CN6
LIVE
CN10
INLET
FUSER
LAM P2
LAM P1
NEUTRAL
NEUTRAL
NEUTRAL
NEUTRAL
NEUTRAL
COMMON
MAIN SWITCH
HEATER SWITCH
CN2
1 LIVE
2 NEUTRAL
(Heater_Option)
To INPUT OPTION
TYPE5
INPUT OPTION
INLET
CN7 (Blue)
Heater_Cassette_Main
1 LIVE CN3
MAIN SWITCH
2 NEUTRAL 1 LIVE
(OPTION/SCAN)
2 NEUTRAL
Color SM PS TYPE4
FDB
Mono: SM PS TYPE3R
TYPE 3R TYPE3R
DCF
CON1 CN8 (Red)
LIVE 1 1 LIVE CN4
NEUTRAL 2 2 NEUTRAL 1 LIVE
2 NEUTRAL JC39-02196A
JC39-02193A
+5V
GND
GND
GND
GND
24VS
CON4
CON3
2
+24V3
+24V2
+24V1
RELAY_ON
FUSER_ON
24V_ON/OFF
MAIN IF
CN12
1
220V Only
REACTOR
AC_SENSE
GND
ON_SM PS_RELAY
+24VS2
ON_FUSER_RELAY
+24VS1
GND
ON_FUSER_SIDE
ON_FUSER_CENTER
CN9
ZERO_CROSS
2
SM PS TYPE 3R
TYPE 3R SIGNAL
0
9
8
7
6
5
4
3
2
1
5
4
3
2
1
7
6
5
4
3
2
1
JC27-00009A
SM PS TYPES5 6*2P
CN5 SM PS TYPE5
1 5V1
SM PS TYPE 5 2 5V2
CN3 4 24V2
CN1
JC39-02213A (C)
5 24V3
SM PS TYPES3 4*2P
TYPE5 SIGNAL CN6 SM PS TYPE4
/TYPE3R
CN4 8 1 5V_OPT
JC39-02212A (C)
GND 1 7 2 24V5
JC39-02343A (M)
+24V_ON/OFF 2 6 3 24V6
SM PS TYPE5
(Main SYSTEM)
GND 3 5 4 24V7
4 5 DGND
3 6 DGND
2 7 DGND
SM PS TYPE 5
1 8 DGND
CN2
+5V1 1
GND 2
+5V2 3
AC CTRL./FDB/PAPER
GND 4
DET-1.5mm /17*2P
JC39-02221A (C) CN39 AC CTRL./
JC39-02233A (M) FDB / PAPER DET
JC39-02196A
10 1 17 1 ZEROCROSS
9 2 16 2 AC_SENS
8 3 15 3 DGND
7 4 14 4 ON_SM PS_RREAY
6 5 13 5 24V3
5 6 12 6 ON_FUSER_RELAY
4 7 11 7 24VS_FUSER
8 DGND
3 8 10
9 ON_FUSER_SIDE
2 9 9
10 ON_FUSER_CENTER
1 10 8
3
2 11 11 EN_24V_ENGINE
7 12 DGND
1 12 6
Learn about the electrical-mechanical relationships diagram for the rear unit.
Learn about the electrical-mechanical relationships diagram for the CTD unit.
5
4
3
13 5 13 EN_24V_OPTION
2
14 4 14 DGND
1
3 15 3 15 FAN_SM PS
2 16 2 16 FB_OUT_FAN_SM PS
FAN
SM PS
1 17 1 17 DGND
1
2
3
4
4 18 nDETECT_CST1
3 19 DGND
1
2
3
4
2 20 ADC_P_SIZE1
1 21 DGND
4 22 nDETECT_CST2
PAPER SIZE2
3 23 DGND
PAPER SIZE1
2 24 ADC_P_SIZE2
PAPER SIZE1
1 25 1.8V_PS
3 26 FAN_DEVE
PAPER SIZE2
2 27 FB_OUT_FAN_DEVE
Figure 4-5 Rear unit electrical-mechanical relationships (E82540, E82550, E82560 specific)
FAN
1 28 DGND
DEVE/OPC
4 29 ADC_OUT_TEMP
3 30 DGND
2 31 ADC_OUT_HUM I
1 32 3.3V_PS
/HUM ID
OUT TEMP
33 NC
34 NC
Figure 4-6 CTD unit electrical-mechanical relationships (E82540, E82550, E82560 specific)
1 JC39-02235A
2 CTD SENSOR
5v
3
4
5
TB CRUM
-1.5mm /8*1P
DGND 8
JC39-02236A
3 1 3
nSENSE_P_REGI 9 2 2 PAPER REGI
2
5V_PS 10 SENSOR
1 3 1
JC39-02204A
Exit unit (E82540, E82550, E82560, E87640, E87650, E87660 shared) 1181
Figure 4-7 Exit unit electrical-mechanical relationships (E82540, E82550, E82560, E87640, E87650,
E87660 shared)
JC93-00802A
5
JC93-00802A
6
7 1
8 2
3
DUP1 MOT 4
DUP_RET
MOT
JC93-00802A
24v 24v
EXIT GATE 3
SOLENOID 2
1
24v
CN33 EXIT/DUPLEX
DUP_RET JC39-02188A
1 14 1 A_DUP_RET
MOT 2 13 2 nA_DUP_RET
3 24v 12
3 nB_DUP_RET
4 11 4 B_DUP_RET
JC39-02188A 5 A_DUPLEX1
5 10
DUP1 MOT 6 nA_DUPLEX1
6 24v 9 7 nB_DUPLEX1
7 8
8 7 8 B_DUPLEX1
JC39-02189A JC39-02188A
3 1 14 15 R_5V_PS
BINFULL1 2 2 13 16 DGND
1 3 12 17 nSENSE_P_BINFULL_EXIT1
BINFULL2
JC39-02189A JC39-02188A
3 1 5 4 11 18 R_5V_PS
2 2 4 5 10 19 DGND
1 3 3 6 9 20 nSENSE_P_BINFULL_EXIT2
JC39-02188A 21 R_5V_PS
JC39-02189A 7 8
4 2 8 7 22 DGND
5 1 9 6 23 nDETECT_JOB_SEP
EXIT GATE JC39-02189A JC39-02188A
3 10 5 24 24V4
SOLENOID 24v
2
24v 11 4 25 EN_EXIT_SOL
1
JC39-02189A JC39-02188A 26 R_5V_PS
3 12 3
DUP 13 2 27 DGND
2
JAM 1 14 1 28 nSENSE_JAM_DUPLEX1
1
Figure 4-8 Fuser exit drive electrical-mechanical relationships (E82540, E82550, E82560, E87640,
E87650, E87660 shared)
FUSER BLDC
JC39-02195A
24v
1
2
3
4
5
6
7 17 FUSER
8 18 REL MOT
9 19
10 20
FUSER DRIVE
-1/5mm /16*2P
FUSER BLDC
CN30 FUSER DRIVE
JC39-02195A
1 R_DGND
24v 2 CLK_BLDC_FUSER
3 nREADY_BLDC_FUSER
4 nEN_BLDC_FUSER
5 NC
6 R_DGND
7 DGND
8 DGND
9 24V2_SW
10 24V2_SW
3 11 FAN_FUSER_OUT
FUSER OUT 2
FAN 1 12 FB_OUT_FAN_FUSER_OUT
13 DGND
COM 1 3
SIDE 14 DGND
N.O. 2 2 15 COVER_OPEN_SIDE
COVER OPEN N.C. 3 1 16 nCOVER_OPEN_SIDE
17 A_FUSER_REL
FUSER REL MOT 18 nA_FUSER_REL
19 nB_FUSER_REL
20 B_FUSER_REL
3 1 9 21 FAN_EXIT1
EXIT FAN 1 2 2 8 22 FB_OUT_FAN_EXIT1
1 3 7 23 DGND
3 4 6 24 FAN_EXIT2
2 5 5 25 FB_OUT_FAN_EXIT2
EXIT FAN 2
1 6 4 26 DGND
JC39-02191A
3 7 3 27 FAN_EXIT3
EXIT FAN 3 2 8 2 28 FB_OUT_FAN_EXIT3
1 9 1 29 DGND
3 3 30 R_5V_PS
Fuser 2 2 31 DGND
POSI 1 1 32 nSENSE_FUSER_PO S1
Fuser exit drive (E82540, E82550, E82560, E87640, E87650, E87660 shared) 1183
Figure 4-9 Registration drive electrical-mechanical relationships (E82540, E82550, E82560, E87640,
E87650, E87660 shared)
JC31-00132A
6 REGI MOT
5 24v
4
3
2
1
FEED_REGI
MP CLUTCH 1 2 13 24V4
CL 2 1 14 EN_M P_CLUTCH
JC31-00132A
6 FEED MOT
5 24v
4
3
2
1
FEED_REGI
CN53 FEED+REGI
JC39-02336A
6 1 A_FEED
JC31-00132A 5 2 24V4
FEED MOT 4 3 nA_FEED
3 4 nB_FEED
24v
2 5 24V4
1 6 B_FEED
24v
1 6 7 A_REGI
2 5 8 24V1_SW
STEP 3 4 9 nA_REGI
REGI MOT
4 3 10 nB_REGI
HYBRID 5 2 11 24V1_SW
6 1 12 B_REGI
1 2 13 24V4
MP CLUTCH CL 2 1 14 EN_M P_CLUTCH
Pickup drive (E82540, E82550, E82560, E87640, E87650, E87660 shared) 1185
Figure 4-11 Pickup drive electrical-mechanical relationships (E82540, E82550, E82560, E87640, E87650,
E87660 shared)
JC93-01083A
PICKUP1 MOTOR
10
24v
11
12
13
PICKUP
CN49 PICKUP
JC39-02234A
3 1 9 1 R_5V_PS
PAPER_EMPTY1 2 2 8 2 DGND
1 3 7 3 nSENSE_P_EMPTY1
JC39-02201A JC39-02234A
3 4 6 4 R_5V_PS
PAPER_LIFT1 2 5 5 5 DGND
1 6 4 6 nSENSE_C_LIFT1
7 3 JC39-02234A
3 7 DGND
FEED1 2 8 2 8 nSENSE_P_PRE_FEED1
1 9 1
9 5V_PS
JC93-01083A
PICKUP1 10 A_PICKUP1
MOTOR 24v 11 nA_PICKUP1
24v 12 nB_PICKUP1
13 B_PICKUP1
JC39-02202A JC39-02234A
3 1 10 14 R_5V_PS
PAPER_EMPTY2 2 2 9 15 DGND
1 3 8 16 nSENSE_P_EMPTY2
JC39-02202A JC39-02234A
3 4 7 17 R_5V_PS
PAPER_LIFT2 2 5 6
18 DGND
1 6 5
19 nSENSE_P_PRE_LIFT2
JC39-02202A 4 JC39-02234A
3 7
3 20 DGND
FEED2 2 8
2 21 nSENSE_P_PRE_FEED2
1 9
1 22 5V_PS
10
JC39-02234A 23 A_PICKUP2
4
3 24 nA_PICKUP2
PICKUP2
MOTOR
STEP 2 25 nB_PICKUP2
1 26 B_PICKUP2
JC33-00029B 2
MP SOL 1
5v
0604-001393 3
MP EMPTY 4
5v 5
0604-001393
JC39-02211A MP PAPER MP PAPER 3
WIDTH LENGTH 4
1.8v 5v 5
SIDE/MP
-1.5mm/20*2P
4 JC39-02205A
PTB 1 7 7 14 27 DGND
3 2 6 8 13
WASTE 28 ADC_PTB_W TB_FULL
2 3 5 9 12
FULL 29 EN_PTB_W TB_LED
1 4 4 10 11
30 R_5V_PS
JC39-02205A
11 31 3.3V_CRUM
10
JC39-02207A 12 32 SCL2_PTB
9
13 33 SDA2_PTB
8
14 34 DGND
7
JC39-02206A JC39-02205A
3 5 3 15 6 35 R_5V_PS
DUPLEX
2 6 2 16 5 36 DGND
JAM 2
1 7 1 17 4 37 nSENSE_JAM_DUPLEX2
JC39-02206A JC39-02205A
3 1 3 18 3 38 R_5V_PS
P FUSER 2 2 2 19 2 39 DGND
OUT 1 3 1 1 40 nSENSE_P_FUSER_OUT
20
JC39-02209A
0604-001393
1 5v
2
3
0604-001393
4
3
2
0604-001490 1
3 24v
2
1
0604-001393
5 5v
6
7
SIDE/MP
-1.5mm/20*2P
JC39-02206A JC39-02205A
3 3 18 3 R_5V_PS
2 4 17 4 DGND
1 5 16 5 nSENSE_P_M P_EMPTY
JC39-02206A JC39-02205A
6 6 15 6 1.8V_PS
5 7 14 7 ADC_P_M P_WIDTH
4 8 13 8 DGND
Mono 1 10 1
4 7 JC39-02205A
PTB 1 7 14 27 DGND
3 2 6 8 13
WASTE 28 ADC_PTB_W TB_FULL
2 3 5 9 12
FULL 29 EN_PTB_W TB_LED
1 4 4 10 11
30 R_5V_PS
JC39-02205A
11 31 3.3V_CRUM
10
JC39-02207A 12 32 SCL2_PTB
9
13 33 SDA2_PTB
8
14 34 DGND
7
DUPLEX JC39-02206A JC39-02205A
5v 5 3 15 6 35 R_5V_PS
JAM 2
6 2 16 5 36 DGND
7 1 17 4 37 nSENSE_JAM_DUPLEX2
5v
P FUSER JC39-02205A JC39-02206A
5v 1 3 18 3 38 R_5V_PS
OUT
2 2 19 2 39 DGND
JC39-02209A 3 1 1 40 nSENSE_P_FUSER_OUT
20
5v
Side unit (E82540, E82550, E82560, E87640, E87650, E87660 shared) 1189
Right door guide (E82540, E82550, E82560, E87640, E87650, E87660 shared)
Learn about the electrical-mechanical relationships diagram for the right door guide.
0604-001393
DUPLEX
5
JAM 2
6
5v
7
SIDE/MP
-1.5mm/20*2P
JC39-02206A JC39-02205A
3 1 6 6 15 6 1.8V_PS
MP PAPER 2 2 5 7 14 7 ADC_P_M P_WIDTH
WIDTH 1 3 4 8 13 8 DGND
Color 10 1
JC39-02207A JC39-02205A
4 1 7 7
PTB 14 27 DGND
3 2 6 8 13
WASTE 28 ADC_PTB_W TB_FULL
2 3 5 9 12
FULL 29 EN_PTB_W TB_LED
1 4 4 10 11
30 R_5V_PS
JC39-02205A
11 31 3.3V_CRUM
10
12 32 SCL2_PTB
9
13 33 SDA2_PTB
8
JC39-02207A 14 34 DGND
7
DUPLEX JC39-02206A JC39-02205A
JAM 2 5v 5 3 15 6 35 R_5V_PS
6 2 16 5 36 DGND
7 1 17 4 37 nSENSE_JAM_DUPLEX2
5v
JC39-02206A JC39-02205A
3 1 3 18 3 38 R_5V_PS
P FUSER 2 2 2 19 2 39 DGND
OUT 1 3 1 1 40 nSENSE_P_FUSER_OUT
20
JC39-02209A
Right door guide (E82540, E82550, E82560, E87640, E87650, E87660 shared) 1191
Right door output takeaway (E82540, E82550, E82560, E87640, E87650, E87660
shared)
Learn about the electrical-mechanical relationships diagram for the right door output takeaway.
3
2
1
JC39-02209A
P FUSER
OUT
5v
SIDE/MP
-1.5mm/20*2P
Color 10 1
JC39-02207A JC39-02205A
4 1 7 7
PTB 14 27 DGND
3 2 6 8 13
WASTE 28 ADC_PTB_W TB_FULL
2 3 5 9 12
FULL 29 EN_PTB_W TB_LED
1 4 4 10 11
30 R_5V_PS
11 31 3.3V_CRUM
10
12 32 SCL2_PTB
9
13 33 SDA2_PTB
8
14 34 DGND
7
JC39-02207A JC39-02206A JC39-02205A
3 5 3 15 6 35 R_5V_PS
DUPLEX
2 6 2 16 5 36 DGND
JAM 2
1 7 1 17 4 37 nSENSE_JAM_DUPLEX2
Right door output takeaway (E82540, E82550, E82560, E87640, E87650, E87660 shared) 1193
Front unit (E82540, E82550, E82560)
Learn about the electrical-mechanical relationships diagram for the front unit.
1
2
3
COM
N.O.
N.C.
4
3
ADC_WTB_FULL 2
EN_W TB_LED 1
5v
3 nDETCT_W TB
2 5v
1
W TB/CST LOCK/FAN_LSU
CN 38 W TB/CST
LOCK/FAN_LSU JC39-02239A
FAN_LSU 1 3
FB_OUT_FAN_LSU 2 2
DGND 3 1
JC39-02239A 4
A_W TB 4
nA_W TB 5 3
nB_W TB 6 2
B_W TB 7 1
OUT_DC_CST_LOCK1_2 18
JC39-02239A 10 1
JC39-02186A
2 1
OUT_DC_CST_LOCK1_1 19 9 2 1 2
R_5V_PS 20 JC39-02239A 8 3 JC39-02186A
3
DGND 21 7 4 2
nSENSE_CST_LOCK1 22 6 5 1
JC39-02239A JC39-02186A
OUT_DC_CST_LOCK2_2 23
5 6 2 1
OUT_DC_CST_LOCK2_1 24 4 7 1 2
JC39-02239A JC39-02186A
R_5V_PS 25 3 8 3
DGND 26 2 9 2
nSENSE_CST_LOCK2 27 1 10 1
NC 28
6 1
4 3
3 4
1 3 4 6 24V
1 6
Feed motor
(JC31-00177A)
JC39-02268A JC39-02274A
CN601 CN801
1 B_PICK_LIFT1 B_PICK_LIFT2 1
24V 2 nB_PICK_LIFT1 nB_PICK_LIFT2 2 24V
3 nA_PICK_LIFT1 nA_PICK_LIFT2 3
4 A_PICK_LIFT1 A_PICK_LIFT2 4
5 B_FEED
24V 6 nB_FEED
7 nA_FEED DCF PCA
8 A_FEED
(V1F98-67001)
24V 9 DGND
10 nSIDE_C_OPEN_IN
Pickup lift motors, feed motor, and cover open sensor (DCF/HCI) 1197
Paper empty and limit-2 sensors (DCF/HCI)
Learn about the electrical-mechanical relationships diagram for the paper empty and limit-2 sensors
(DCF/HCI).
Figure 4-18 Paper empty and limit-2 sensors electrical-mechanical relationships (DCF/HCI)
Prefeed 2 sensor
(0604-001381)
Paper empty 2 sensor
5V 7 8 9
1 2 3 (0604-001393)
5V
5V
4 5 6 Paper limit 2 sensor
(0604-001393)
Figure 4-19 Paper empty , path, limit-1, and path sensors electrical-mechanical relationships (DCF/HCI)
Path 1 sensor
(0604-001490) 10 11 12
5V
7 8 9
5V
Prefeed 1 sensor
(0604-001490)
JC39-02272A
3.3V
1 2 3 4
3.3V
5 6 7 8
Paper size 2 sensor
(JC32-00013A)
JC39-02275A
JC39-02606A
CN802 CN301
1 TRAY1_OPEN
3.3V 2 DGND
3 ADC_P_SIZE1
4 3.3V DCF PCA
Engine
5 TRAY2_OPEN
(V1F98-67001)
Contoller
3.3V 6 DGND Board
7 ADC_P_SIZE2 (ECB)
8 3.3V
CN901 CN5
3.3V 1 8 3.3V
SENS_P_EMPTY_SUB 2 9 nP_EMPTY_R
7 7
SENS_P_SUB_HOME 3 6 6 10 HOME2
SENS_P_LEVEL_MAIN2 4 5 5 11 nP_LEVEL2_F
SENS_P_LEVEL_MAIN1 5 4 4 12 nP_LEVEL1_F
3 3
SENS_P_SUB_END 6 13 END
2 2
SENS_KNOCKUP_HOME 7 JC39-02286A 1 1 JC39-02356A 14 HOME1
SENS_P_EMPTY2 8 7 7 1 SOL_HOME
6 6 2 GND
HCF TRAY OPEN 9
5 5
SENS_P_LEVEL_SUB2 10 4 4 3 nP_LEVEL2_R
SENS_P_LEVEL_SUB1 11 3 3 4 nP_LEVEL1_R
GND 12 2 2 5 GND
1 1
OUT_SOL_P_GATE 13 6 SOL_A
24V 14 7 SOL_B
VCC 15
DGND 16
HCI sub PCA
SENS_P_LIMIT2 17 (JC92-02792A)
24V
1 2 3 4 Pickup/lift 1 motor Cassette installation
(JC31-00009C) sensor
5V
(0604-001393)
Feed motor 15 16 17
(JC31-00177A)
24V
5 6 7 8
JC39-02279A Lift 2 motor Shift motor
(JC31-00109A) (JC31-00125A)
1 2
24V
JC39-02282A
24V 4 5
CN601 CN901
B_PICK_LIFT1 1 3.3V 1
nB_PICK_LIFT1 2 SENS_P_EMPTY_SUB 2
nA_PICK_LIFT1 3 24V SENS_P_SUB_HOME 3
A_PICK_LIFT1 4 SENS_P_LEVEL_MAIN2 4
B_FEED 5 SENS_P_LEVEL_MAIN1 5 JC39-02286A
nB_FEED 6 SENS_P_SUB_END 6
nA_FEED 7 24V SENS_KNOCKUP_HOME 7
A_FEED 8 HCI PCA SENS_P_EMPTY2 8
DGND 9 (JC92-02738E) HCF_TRAY_OPEN 9
nSIDE_C_OPEN_IN 10 24V SENS_P_LEVEL_SUB2 10
SENS_P_LEVEL_SUB1 11
CN902 GND 12
LIMIT_SW_OUT 1 24V OUT_SOL_P_GATE 13
OUT_DCMOT_LIFT2 2 24V 14
NC 3 VCC 15
5V
OUT_DCMOT_SHIFT1 4 24V DGND 16
OUT_DCMOT_SHIFT2 5 SENS_P_LIMIT2 17
NC 6
Cover open sensor, cassette installation sensor, feed motor, pickup/lift-1 and lift-2 motors, and shift motor (DCF/HCI)
1203
Limit switch, prefeed sensor, feed sensor, main limit and empty sensors (DCF/HCI)
Learn about the electrical-mechanical relationships diagram for the limit switch, prefeed sensor, feed
sensor, main limit and empty sensors (DCF/HCI).
Figure 4-23 Limit switch, prefeed sensor, feed sensor, main limit and empty sensors electrical-
mechanical relationships (DCF/HCI)
10
11
13 5V 12
14
Limit switch Feed sensor
with harness (0604-001490)
5V Prefeed sensor
(0604-001381) 7 8 9
5V
JC39-02281A
5V 13 LIMIT_SW_IN
14 LIMIT_SW_OUT
Figure 4-24 Level-1/2 front/rear sensors, solenoid home sensor, and solenoid electrical-mechanical
relationships (DCF/HCI)
CN1 nP_LEVEL1_R 3
1 VCC VCC 4
1 6 3.3V 3.3V
2 GND GND 5
2 5
3 4 3 nP_LEVEL1_F nP_LEVEL2_R 6
JC39-02352A
4 3 4 VCC VCC 7
5 2 5 GND GND 8 3.3V
6 1 3.3V
6 nP_LEVEL2_F SOL_HOME 9
JC39-02351A JC39-02355A
1 7
1
2 8
2
4 3 9
3
5 Level1 front 4
6 Level1 rear sensor
sensor 5
(0604-001393) 6
3.3V (0604-001393) Solenoid
24V with harness 3.3V 3.3V 3.3V
(JC33-00031B) Level2 rear
3.3V 1 2 3 Solenoid home sensor
Level2 front sensor sensor (0604-001393)
(0604-001393) (0604-001393)
Level-1/2 front/rear sensors, solenoid home sensor, and solenoid (DCF/HCI) 1205
Home-1/2 sensors, end sensor, and empty sensor (DCF/HCI)
Learn about the electrical-mechanical relationships diagram for the home-1/2 sensors, end sensor, and
empty sensor (DCF/HCI).
Figure 4-25 Home-1/2 sensors, end sensor, and empty sensor electrical-mechanical relationships (DCF/
HCI)
JC39-02352A
Home 1 sensor JC39-02352A
3.3V 4
(0604-001393) 5
1 2 3 6 3.3V
3.3V Home 2 sensor
4 5 6
Empty sensor (0604-001393)
End sensor (0604-001393)
(0604-001393)
3.3V 1 2 3
Figure 4-26 Limit switch, paper limit-1 sensor, prefeed sensor, and paper empty-1 sensor electrical-
mechanical relationships (DCF/HCI)
Prefeed sensor
5V (0604-001490)
7 8 9
sHCI PCA
13 14 (JC92-02738F)
Limit switch 24V CN502
with harness
1 VCC
5V
2 GND
1 14
2 13 3 SENS_P_EMPTY1
3 12 4 VCC
4 11 5V
5 GND
5 10
6 9 6 SENS_P_LIMIT1
JC39-02290A
7 8 7 GND
8 7 JC39-02289A 8 SENS_PREFEED
9 6 5V
9 VCC
10 5
11 4 10 NC
12 3 11 NC
13 2 12 NC
14 1
13 LIMIT_SW_IN
24V 14 LIMIT_SW_OUT
Paper empty 1 sensor
(0604-001393) 5V 1 2 3
5V 4 5 6
Paper limit 1 sensor
(0604-001393)
Limit switch, paper limit-1 sensor, prefeed sensor, and paper empty-1 sensor (DCF/HCI) 1207
Figure 4-27 Pick/lift-1 motor, lift-2 motor, and feed motor electrical-mechanical relationships (DCF/HCI)
JC39-02291A
CN601 CN701
1 B_PICK_LIFT1 LIMIT_SW_OUT 1
24V 2 nB_PICK_LIFT1 OUT_DCMOT_LIFT2 2 24V
3 nA_PICK_LIFT1 VCC / CST_LOCK_DETECT1 3
4 A_PICK_LIFT1 GND 4
5 B_FEED SENS_LCT_HOME_F 5
24V 6 nB_FEED VCC / CST_LOCK_DETECT2 6
7 nA_FEED GND 7
8 A_FEED SENS_LCT_HOME_R 8
9 NC
10 NC sHCI PCA
CN701
(JC92-02738F)
JC39-02294A
JC39-02287A
Engine
Controller
Board
(ECB)
5
6
7 Pick/lift 1 motor
8 (JC31-00009B)
24V
Feed motor
(JC31-00163A)
24V
1 2 3 4
1 2 24V
Lift 2 motor
(JC31-00109A)
4
5
6
1
2 5V
3 5V
Upper paper low sensor
Lower paper (0604-001393)
low sensor
(0604-001393)
CN5 CN11
Front compile Eject
CN4
CN12
Front path
Front lower
Finisher main PCA
CN17 (JC92-02968A)
Engine Controller Cover CN13
SCU
Board (ECB)
CN3
Top door CN14
CN1 CN16 CN15 Stacker
CN2 Engine Log Booklet
Front door
JC39-02308A
CN4
Staple
CN9
Stopper
CN5
Feed Booklet PCA
JC39-02296A (JC92-02790B) CN10
CN6 BLDC
Tamper CN1 CN3 CN7 CN8
Interface Log Paddle Guide
Entrance motors A/B, end fence motor, buffer motor and sensor, and diverter
close sensor (SSBM)
Learn about the electrical-mechanical relationships diagram for the entrance motors A/B, end fence
motor, buffer motor and sensor, and diverter close sensor (SSBM).
JC39-02313A 26 OP_BUTTON
27 OP_LED_FR_OUT
Top-beam out sensor, stack motor, and SKU motor (SSBM) 1213
Figure 4-33 Top-beam out sensor, stack motor, and SKU motor electrical-mechanical relationships
(SSBM)
3.3V
Top beam
out sensor
(0601-003440)
4
24V 3
2
3.3V 3 1 SCU motor
2
1 (JC90-01414A)
JC39-02319A
Curl pawl motor, fold motor, divert home sensor, and guide home sensor (SSBM)
Learn about the electrical-mechanical relationships diagram for the curl pawl motor, fold motor, divert
home sensor, and guide home sensor (SSBM).
4
3
2
1 24V Booklet PCA
Curl pawl motor (JC93-01153A)
(JC92-02790B)
CN7, Paddle (Booklet)
1 3.3V
2 GND
3 PADDLE_HOME
4 PADDLE_M_NB
5 PADDLE_M_B
Divert home sensor 3 6 PADDLE_M_A
(0604-001415) 2 3.3V
1 7 PADDLE_M_NA
3.3V 8 3.3V
9 GND
10 DIVERT_HOME
11 DIVERT_M_NB
24V 12 DIVERT_M_B
13 DIVERT_M_A
14 DIVERT_M_NA
Press home sensor, tamper home sensor, paper detect sensor, tamper motor, press motor, and feed motor (SSBM)
1217
Figure 4-36 Press home sensor, tamper home sensor, paper detect sensor, tamper motor, press motor,
and feed motor electrical-mechanical relationships (SSBM)
Booklet PCA (JC92-02790B)
CN5, Feed (Booklet)
1 3.3V
Feed motor 3.3V
Press home sensor
(JC93-01152A) 2 GND
(0604-001393)
3 4 3 PRESS_HOME
2
3
1 3.3V 4 PRESS_M_NB
2
24V
1 24V 5 PRESS_M_B
6 PRESS_M_A
4 7 PRESS_M_NA
3 24V
8 FEED_M_NB
2
1 24V 9 FEED_M_B
Press motor 10 FEED_M_A
(JC93-01155A) 11 FEED_M_NA
3 12 PAPER_DETECT
Tamper home sensor 3.3V
2 13 GND
(0604-001393) 3.3V
1
Figure 4-37 Top-exit path and compile-exit path sensors electrical-mechanical relationships (SSBM)
Finisher main PCA Finisher main PCA
(JC92-02968A) (JC92-02968A)
CN4, Front path CN5, Front compile
1 3.3V 1 REAR_T_M_NB
2 IN_BM_EXIT_PATH 2 REAR_T_M_B
3 GND 3 REAR_T_M_A
4 3.3V 4 REAR_T_M_NA
5 IN_ENTRANCE_PATH 5 BUFFER_M_NB
6 GND 6 BUFFER_M_B
7 VCC(100ohm) 7 BUFFER_M_A
8 GND 8 BUFFER_M_NA
9 IN_DIVERTER_CLOSE 9 PADDLE_M_NB
10 ENT_M_NA 10 PADDLE_M_B
11 PADDLE_M_A
11 ENT_M_A
12 PADDLE_M_NA
12 IN_BUFFER_OPEN 3.3V
13 END_FENCE_M_NB
13 GND
14 END_FENCE_M_B
14 VCC(100ohm)
15 END_FENCE_M_A
15 IN_TOP_EXIT_PATH 3.3V
3.3V 16 END_FENCE_M_NA
16 GND
17 IN_FRONT_TAMP_HOME
17 VCC(100ohm)
18 GND
18 GND
3.3V 19 VCC(100ohm)
19 IN_COMPILE_EXIT_PATH
20 IN_MAIN_PADDLE_HOME
20 3.3V
21 GND
21 ENT_M_NB
22 VCC(100ohm)
22 ENT_M_B JC39-02322A 3.3V 23 TOP_BEAM_IN
24 GND
25 GND
26 OP_BUTTON
27 OP_LED_FR_OUT
3
28 OP_LED_YG_OUT
2
1 3.3V 29 5V
Top exit
path sensor Compile exit path 30 IN_REAR_TAMP_HOME
3.3V 2
1
Top beam in sensor
(JC32-00020A)
Figure 4-38 Knife motor, stopper home sensor, and stopper solenoid and motor electrical-mechanical
relationships (SSBM)
Booklet PCA
(JC92-02790B)
CN10, BLDC (Booklet)
1 FOLD_M_DIR_OUT
2 FOLD_M_CLOCK
3 FOLD_M_READY
4 FOLD_M_START_OUT
5 NA
6 FOLD_M_BRAKE_OUT
7 GND
8 GND
9 24V1
10 24V1
11 KNIFE_M_DIR_OUT
Stopper solenoid 12 KNIFE_M_CLOCK
(JC33-00038A)
13 KNIFE_M_READY
2 14 KNIFE_M_START_OUT
1
24V 15 NA
24V
16 KNIFE_M_BRAKE_OUT
17 GND
18 GND
19 24V2
20 24V2
Stopper home JC39-02305A
sensor
Booklet PCA (0604-001393) 3 10
2
(JC92-02790B) 3.3V 1 9
8
CN9, Stopper (Booklet) JC39-02305A 7
24V 1 24V 6
5
STOPPER_SOL_OUT 2 24V 4
3.3V 3 3
2 Knife motor
GND 4 1 (JC31-00144A)
3.3V Stopper 4
STOPPER_HOME 5 motor 3 24V
STOPPER_M_NB 6 (JC93-01155A) 2
1
STOPPER_M_B 7
STOPPER_M_A 8 24V
STOPPER_M_NA 9
Figure 4-39 Top door sensor, fold motor, and knife home position sensor electrical-mechanical
relationships (SSBM)
1 TOP_DOOR_IL_IN 1 FOLD_M_DIR_OUT
24V 2 NC 2 FOLD_M_CLOCK
3 NC 3 FOLD_M_READY
4 DOOR_IL_IN 4 FOLD_M_START_OUT
10 24V 5 NA
9
6 FOLD_M_BRAKE_OUT
Top door sensor 8 JC39-02305A
7 7 GND
with harness 6
(JC39-02310A) 5
24V 8 GND
4
24V Fold motor 3 9 24V1
2
(JC31-00144A) 1 10 24V1
11 KNIFE_M_DIR_OUT
12 KNIFE_M_CLOCK
13 KNIFE_M_READY
14 KNIFE_M_START_OUT
15 NA
16 KNIFE_M_BRAKE_OUT
17 GND
18 GND
19 24V2
20 24V2
Top door sensor, fold motor, and knife home position sensor (SSBM) 1221
Operational panel button PCA and entrance path sensor (SSBM)
Learn about the electrical-mechanical relationships diagram for the operational panel button PCA and
entrance path sensor (SSBM).
Figure 4-40 Operational panel button PCA and entrance path sensor electrical-mechanical
relationships (SSBM)
Exit cam home sensor, main paddle home sensor, paddle motor, and exit motor (SSBM) 1223
Figure 4-41 Exit cam home sensor, main paddle home sensor, paddle motor, and exit motor electrical-
mechanical relationships (SSBM)
Finisher main PCA (JC92-02968A)
CN17, Front path
3.3V 1 3.3V
2 GND
3 IN_BM_EXIT_CAM_HOME
4 24V1
Exit cam home
sensor 5 BM_EXIT_MTR_NB
(JC32-00020A) 3 6 BM_EXIT_MTR_B
2
7 BM_EXIT_MTR_A
1 3.3V
8 BM_EXIT_MTR_NA
JC39-02320A
9 IN_BM_EXIT_CAM_DETECT
10 24V1
3 17 IN_FRONT_TAMP_HOME
2 Finisher main PCA 18 GND
3.3V
Main paddle 1 (JC92-02968A) 19 VCC(100ohm)
home sensor CN8, Rear upper 20 IN_MAIN_PADDLE_HOME
(0604-001393)
1 EXIT_M_NA 21 GND
3.3V
JC39-02312A 2 EXIT_M_A 22 VCC(100ohm) 3.3V
Exit motor
(JC31-00163B) 24V 3 EXIT_M_B 23 TOP_BEAM_IN
4 EXIT_M_NB 24 GND
4
3 5 STACK_MTR_P 25 GND
2 6 STACK_MTR_M 26 OP_BUTTON
24V
1
7 VCC(100ohm) 27 OP_LED_FR_OUT
8 GND 28 OP_LED_YG_OUT
9 IN_STACK_ENCODER 29 5V
10 3.3V 30 IN_REAR_TAMP_HOME
11 3.3V 31 GND
12 TOP_BEAM_OUT 32 VCC(100ohm)
Front/rear tamper motors, front/rear tamper home sensors, and end-fence home sensor (SSBM) 1225
Figure 4-42 Front/rear tamper motors, front/rear tamper home sensors, and end-fence home sensor
electrical-mechanical relationships (SSBM)
Finisher main PCA
4
(JC92-02968A)
3 JC39-02318A CN12, Front lower
24V 2
1
1 FRONT_T_M_NB
2 FRONT_T_M_B
24V 3 FRONT_T_M_A
Front tamper motor 4 FRONT_T_M_NA
(JC93-01001A) 3 5 VCC(100ohm)
3.3V
2
6 GND
1
End fence 7 IN_MANUAL_PAPER_DETECT
home sensor 8 VCC(100ohm) 3.3V
(0604-001393) 9 GND
3.3V
10 IN_END_FENCE_HOME
11 VCC(100ohm)
12 GND
13 IN_STAPLER_MOVE_MANUAL_HOME
Tray upper front/rear sensors, SCU home detect sensor, and stack beam in/out sensors (SSBM) 1227
Figure 4-43 Tray upper front/rear sensors, SCU home detect sensor, and stack beam in/out sensors
electrical-mechanical relationships (SSBM)
3
2 3.3V 3.3V SCU home detect sensor
1 Tray upper home (0604-001393)
rear sensor 3 3
2
(0604-001393) 2
1 1 3.3V
Tray upper front sensor (0604-001393)
3.3V
Stack beam
out sensor
(0603-003440)
3.3V
3.3V 1 3.3V
2 STACK_BEAM_OUT
3 VCC(100ohm)
3.3V
4 GND
5 IN_TRAY_UPPER_HOME_REAR
6 VCC(100ohm)
3.3V
7 GND
8 IN_SCU_HOME_DETECT
9 VCC(100ohm)
3.3V
10 GND
11 IN_TRAY_UPPER_FRONT
3.3V 12 GND
13 STACK_BEAM_IN
14 NC
Bridge motor, bridge middle sensor, and bridge guide sensor (SSBM)
Learn about the electrical-mechanical relationships diagram for the bridge motor, bridge middle sensor,
and bridge guide sensor (SSBM).
4
3
2
24V 1
JC39-02327A
Bridge motor
(JC31-00163B)
Bridge entrance
path sensor
(JC32-00020A)
3 3.3V
2
1
C1
C4
C3
C2
C3’
C5
C6
2
C7
C8
JC63-05003B (*)
C9
C10
C11
C14 C12
C13
Detailed Specifications
Learn about the detailed specifications of the stapler-stacker finisher and booklet maker.
Stapler-stacker finisher
Table 5-5 Stapler-stacker finisher detailed specifications
Paper Size Main Statement SEF ~ 320 x 457 Statement SEF ~ 320 x 457
● Dual ● Dual
Booklet maker
Table 5-6 Booklet maker specifications
Item Description
See Footnote: 1
Item Description
C - Folding 3 sheets
Physical
Table 5-7 Physical
Paper size
Table 5-8 Paper size specification
Name Paper size Orientati Output Staple position Punch Booklet C- Folding
on Maker
mm Inches direction Main tray Top tray Corner DUAL NA 2/3 EU Swedis
2/4H h 4H
Name Paper size Orientati Output Staple position Punch Booklet C- Folding
on Maker
mm Inches direction Main tray Top tray Corner DUAL NA 2/3 EU Swedis
2/4H h 4H
Name Paper size Orientati Output Staple position Punch Booklet C- Folding
on Maker
mm Inches direction Main tray Top tray Corner DUAL NA 2/3 EU Swedis
2/4H h 4H
Name Paper size Orientati Output Staple position Punch Booklet C- Folding
on Maker
mm Inches direction Main tray Top tray Corner DUAL NA 2/3 EU Swedis
2/4H h 4H
Custo W9 W3.86- - X NA O NA NA NA N N N N NA NA NA
m 8-32 12.59 A A A A
0
L5.5-18
L13
9.7-
457.
2
Media performance
Table 5-9 Media performance
Bond O O O O O O X
Letterhead O O O O O O X
Pre-Punched O O O X X X X
Tab O O X O X X X
Overview
Learn about the overview of the Stapler/stacker finisher and booklet finisher.
Work flow
Stapler/stacker finisher and booklet finisher work flow
4 Tray diverter unit Changes the paper direction whether it is main output tray or top output tray.
5 Top exit unit Moves paper from the diverter to the top output tray.
6 Top output tray unit Stacks paper that completed its printing job.
7 Main exit unit Moves paper from the diverter unit to the ejector unit with forward direction or to the
buffer unit with backward direction.
8 Paddle unit Pushes to the end fence to be aligned towards top and bottom of the paper.
9 End fence unit Sets the standard position of the paper to be aligned towards top and bottom of the
paper.
10 Tamper unit Aligns the paper on the right and left side of the paper.
12 Ejector unit Transfers a stapled paper loaded at the end fence unit to the output tray.
13 Main output tray unit Stacks paper that completed its printing job.
14 Paper holding unit Keeps paper static and controls the output tray movement.
15 Buffer unit Maintains paper inside the unit for a while or moves it to the booklet maker.
16 Booklet entrance unit Receives the paper into the booklet maker.
18 Booklet end fence unit Supports paper that enters from the booklet paddle unit, then moves paper to the
designated position for folding and stapling.
19 Booklet presser unit Presses paper that enters to the booklet tamper unit to prevent paper shuffled.
20 Booklet tamper unit Aligns the paper on the right and left side of the paper to make booklet.
23 Booklet diverter unit Changes the paper direction to the booklet exit unit or the location to make c-fold.
Sensor
Figure 5-7 Sensor – Stapler/stacker finisher and booklet finisher_1
S12
S11 S1
S10 S2
S9
S3
S8 S4
S5
S7
S6
S1 Bridge entrance JC32-00020A (*) 113-2070 Paper sensor Checks whether paper comes into
sensor the bridge entrance unit.
S2 Bridge door 0604-001393 (*) 113-2180 Photo Checks whether the bridge door is
sensor interrupter opened.
Overview 1241
Table 5-11 Sensor – Stapler/stacker finisher and booklet finisher_1 (continued)
S3 Bridge exit 0604-001393 (*) 113-2071 Photo Checks whether paper comes into
sensor interrupter the bridge exit unit.
S4 Tray diverter 0604-001415 (*) 113-2020 Photo Checks whether the tray diverter
home sensor interrupter locates at the home position.
S5 Main exit cam 0604-001393 (*) 113-2000 Photo Check whether the main exit CAM
home sensor interrupter locates at the home position.
S6 Front tamper 0604-001393 (*) 113-2120 Photo Checks whether the front tamper
home sensor interrupter locates at the home position.
S7 End fence home 0604-001393 (*) 113-2050 Photo Checks whether the end fence
sensor interrupter locates at the home position.
S8 Paddle home 0604-001393 (*) 113-2060 Photo Checks whether the paddle
sensor interrupter locates at the home position.
S9 Rear tamper 0604-001393 (*) 113-2130 Photo Checks whether the rear tamper
home sensor interrupter locates at the home position.
S10 Main exit JC32-00020A (*) 113-2090 Paper sensor Checks whether paper comes into
sensor the main exit unit.
S11 Top exit sensor 0604-001393 (*) 113-2091 Photo Checks whether paper comes into
interrupter the top exit unit.
S12 Entrance JC32-00020A (*) 113-2080 Paper sensor Checks whether paper comes into
sensor the entrance unit.
(*) This part is in ordering system.
S35 S13
S34
S14
S33
S15
S32 S16
S31
S17
S30 S18
S29
S19
S28 S20
S21
S27
S26 S22
S23
S25
S24
S13 Buffer sensor JC32-00020A (*) 113-2100 Paper sensor Checks whether paper exits out of
the buffer unit
S14 Ejector sensor JC32-00020A (*) 113-2170 Paper sensor Checks whether paper is on the
ejector or not.
S15 Top output tray JC82-01039A (*) 113-2145 LED IR, Photo TR Checks whether the top output
paper full tray is full or not.
sensor
S16 Buffer home 0604-001393 (*) 113-2210 Photo Checks whether the buffer roller
sensor interrupter and the idle roller whether
attached or detached.
S17 Front Paper 0604-001393 (*) 113-2141 Photo Checks whether the location of
holding sensor interrupter the paper holding actuator for
controlling the position of the main
output tray.
S18 Front door JC39-02309A 113-2182 Switch Check whether the front door is
switch open.
S19 Manual staple 0604-001415 (*) 113-2160 Photo Check whether the paper comes
sensor interrupter into the manual staple position.
S2 Main output JC82-01039A (*) 113-2140 LED IR, Photo TR Check whether the main output
0 tray top of stack tray reaches the top of stack.
sensor
S21 Stapler front 0604-001393 (*) 113-2113 Photo Makes the stapler positioned
sensor interrupter in accordance with the manual
stapling position.
S2 Paper holding 0604-001393 (*) 113-2010 Photo Checks whether the paper holding
2 home sensor interrupter actuator locates at the home
position.
S2 Ejector2 motor 0604-001415 (*) 113-2041 Photo Checks whether the ejector2
3 sensor interrupter motor is operational.
S24 Stapler mid 0604-001393 (*) 113-2112 Photo Make the stapler positioned at the
front sensor interrupter exact stapling position.
S2 Stapler mid rear 0604-001393 (*) 113-2111 Photo Make the stapler positioned at the
5 sensor interrupter exact stapling position.
S2 Main output 0604-001415 (*) 113-2144 Photo Checks whether the lower limit of
6 tray lower limit interrupter the output tray (=output tray is full).
sensor
S27 Ejector1 motor 0604-001415 (*) 113-2032 Photo Checks whether the ejector1
sensor interrupter motor is operational.
S2 Ejector1 end 0604-001415 (*) 113-2030 Photo Checks whether the ejector1
8 sensor interrupter locates at the end position.
S2 Ejector1 home 0604-001415 (*) 113-2031 Photo Checks whether the ejector1
9 sensor interrupter locates at the home position.
S3 Stapler rear 0604-001393 (*) 113-2110 Photo Checks whether the stapler
0 sensor interrupter locates at the home(rear) position.
S31 Rear paper 0604-001393 (*) 113-2142 Photo Checks whether the location of
holding sensor interrupter the paper holding actuator for
controlling the position of the main
output tray.
Overview 1243
Table 5-12 Sensor – Stapler/stacker finisher and booklet finisher_2 (continued)
S3 Ejector2 home 0604-001415 (*) 113-2040 Photo Checks whether the ejector2
2 sensor interrupter locates at the home position.
S3 Main output 0604-001393 (*) 113-2143 Photo Checks whether the Main output
3 tray motor interrupter tray motor is operational.
sensor
S3 Main output JC39-02316A 113-2190 Switch Checks whether the main output
4 tray top of stack tray reaches at the top of stack.
switch
S3 Top door switch JC39-02310A 113-2181 Switch Checks whether the top door is
5 open.
(*) This part is in ordering system.
S46
S36 S37
S45
S44 S38
S39
S43 S40
S41
S42
S36 Booklet 0604-001415 (*) 113-3100 Photo Checks whether paper comes
entrance interrupter into the bridge entrance unit.
sensor
S37 Booklet 0604-001393 (*) 113-3130 Photo Checks whether the booklet
presser home interrupter presser locates at the home
sensor position.
S38 Booklet tamper 0604-001393 (*) 113-3080 Photo Checks whether the booklet
home sensor interrupter tamper locates at the home
position.
S39 Booklet c-fold 0604-001393 (*) 113-3050 Photo Checks whether the booklet c-
blade home interrupter fold blade locates at the home
sensor position.
S40 Booklet 0604-001415 (*) 113-3060 Photo Checks whether the booklet
diverter home interrupter diverter locates at the home
sensor position.
S41 Booklet paddle 0604-001393 (*) 113-3090 Photo Checks whether the booklet
home sensor interrupter paddle locates at the home
position.
S42 Booklet end 0604-001393 (*) 113-3000 Photo Checks whether the booklet
fence home interrupter end fence locates at the home
sensor position.
S43 Booklet output JC82-01039A (*) 113-2150 LED IR, Photo Checks whether paper goes out
tray sensor TR on the booklet output tray.
S44 Booklet exit JC32-00020A (*) 113-3120 Paper sensor Checks whether paper comes
sensor into the booklet exit unit.
S45 Booklet blade 0604-001393 (*) 113-3040 Photo Checks whether the booklet blade
home sensor interrupter locates at the home position.
Overview 1245
Table 5-13 Sensor – Booklet finisher (continued)
S46 Booklet tamper JC32-00020A (*) 113-3110 Paper sensor Checks whether paper comes
sensor into the booklet tamper unit.
(*) This part is in ordering system.
S12
S1
S13 S3
S20
S36
S26
S43
S46
S44
S43
M13 M14
M12
M11
M10 M1
SL1
M9 M2
M3
M8
M7 M4
M5
M6
M1 Paddle motor JC93-01001A (*) 113-3580 Step motor Rotates the paddle and moves the
paddle pusher up and downward
at the same time.
M2 Main exit cam JC93-01155A (*) 113-2500 Step motor Rotates the main exit cam to
motor detach the exit roller from the exit
idle roller.
M3 End fence JC93-01001A (*) 113-2590 Step motor Moves front and rear end fence
motor depending on paper size(width) so
that paper is well arranged at the
end fence.
M4 Front tamper JC93-01001A (*) 113-2630 Step motor Moves the front tamper unit.
motor
M5 Ejector2 motor JC93-01168A 113-2540 DC motor Moves the ejector2 and grabs
paper.
M6 Ejector1 motor JC93-01168A 113-2530 DC motor Moves the ejector1 forward and
backward
M7 Paper holding JC93-01156A (*) 113-2510 Step motor Moves paper holding actuator
motor up when paper goes out to the
output tray
M8 Stapler position JC31-00163A (*) 113-2620 Hybrid Step Moves the stapler.
motor motor
M9 Rear tamper JC93-01001A (*) 113-2640 Step motor Moves the rear tamper unit.
motor
SL1 Buffer Solenoid JC33-00038A (*) 113-2670 Solenoid Holds paper not to fall out to the
booklet maker during buffering
task.
Overview 1247
Table 5-14 Motor, solenoid – Stapler/stacker finisher and booklet finisher (continued)
M10 Buffer motor JC93-01152A (*) 113-2660 Step motor Moves paper to the buffer space
or the booklet maker.
M11 Main output JC31-00178B (*) 113-2610 DC motor Moves the main output tray up
tray motor and down.
M12 Entrance motor JC31-00163B (*) 113-2570 Hybrid Step Operates the entrance roller,
motor middle roller, and top middle roller
when driving in the forward and
moves the diverter cam when
driving in the backward.
M13 Exit motor JC31-00163B (*) 113-2580 Hybrid Step Rotates the main exit roller and
motor the top exit roller.
M14 Bridge motor JC31-00163B (*) 113-2560 Hybrid Step Rotates the bridge entrance roller,
motor the bridge middle roller and the
bridge exit roller.
(*) This part is in ordering system.
M23 M15
M16
M22
M17
M21
M18
M19
M20 SL2 71
M15 Booklet JC93-01152A (*) 113-3500 Step motor Rotates the booklet entrance
entrance motor roller.
M16 Booklet JC93-01155A (*) 113-3570 Step motor Operates the booklet presser.
presser motor
M17 Booklet C-fold JC93-01154A (*) 113-3590 Step motor Drives the booklet c-fold blade
blade motor and the moving guide.
M18 Booklet JC93-01153A (*) 113-3560 Step motor Drives the booklet diverter
diverter motor
M19 Booklet paddle JC93-01001A (*) 113-3580 Step motor Rotates the booklet paddle.
motor
M20 Booklet end JC93-01155A (*) 113-3530 Step motor Moves the booklet end fence up
fence motor and down.
M21 Booklet Fold JC31-00144A (*) 113-3510 BLDC motor Rotates the booklet fold roller,
motor the booklet c-fold roller, and the
booklet exit roller.
M22 Booklet blade JC31-00144A (*) 113-3550 BLDC motor Drives the booklet blade.
motor
M23 Booklet tamper JC93-01155A (*) 113-3540 Step motor Moves the booklet tamper unit.
motor
SL2 Booklet end JC33-00038A (*) 113-3520 Solenoid Operates the gripper of the
fence solenoid booklet end fence to grip paper
that comes in the booklet end
fence.
(*) This part is in ordering system.
NOTE: The motor sensor which is mounted near the driving motor detects whether the motor is
operating or not. If a motor doesn’t work properly, an event code only for the motor will occur. On the
other hand, the home position sensor is installed for the purpose of checking the reference position or
location when the specific unit is operating.
Motor sensor
Motor
Home sensor
Overview 1249
Roller
Figure 5-15 Roller - Stapler/stacker finisher and booklet finisher
R9
R1
R2
R8
R3
R7
R4
R6 R5
R1 Bridge exit roller JC66-04732A (*) Bridge motor Moves paper from the machine to the
bridge unit.
R2 Bridge middle JC66-04732A (*) Bridge motor Moves paper from the machine to the
roller bridge unit.
R3 Bridge entrance JC66-04733A (*) Bridge motor Moves paper from the machine to the
roller bridge unit
R4 Entrance roller JC66-04722A (*) Entrance Moves paper from the entrance unit to
motor the exit unit
R5 Middle roller JC66-04724A (*) Entrance Moves paper from the entrance unit to
motor the exit unit
R6 Buffer roller JC66-05161A Buffer motor Moves paper to the booklet maker, and
makes the gap between the buffer roller
and the idle roller so that paper stays
for the buffering.
R7 Main exit roller JC66-04726A (*) Exit motor Moves paper to the ejector unit or the
Main exit cam buffer unit and makes the gap between
motor the main exit roller and the idle roller so
that paper stays for the buffering.
R8 Top middle roller JC66-04725A (*) Entrance Moves paper to the top output tray.
motor
R9 Top exit roller JC66-04727A (*) Exit motor Moves paper to the top output tray.
(*) This part is in ordering system.
R10
R13
R11
R12
R10 Booklet entrance JC66-04717A Booklet Moves paper from the machine to the
roller entrance bridge unit.
motor
R11 Booklet fold roller JC66-04748A Booklet fold Presses a stack of paper to fold
motor completely.
R12 Booklet c-fold JC66-04744A (*) Booklet fold In case of c-fold, presses a stack of
roller motor paper to fold completely.
Overview 1251
Table 5-17 Roller – Booklet finisher (continued)
R13 Booklet exit roller JC66-04721A (*) Booklet fold Moves paper to the booklet output tray
motor unit
(*) This part is in ordering system.
PCA
Figure 5-17 PCA
P1
P3
P2
P1 Manual staple PCA JC92-02789B This PCA shows the manual stapling condition
and accepts the button input for manual staple.
P2 Booklet maker PCA JC92-02789B (*) This PCA controls the booklet maker module
and consists of the micro-controller and driver
ICs.
P3 Finisher main PCA JC92-02968A (*) This PCA controls the finisher modules and
consists of the micro-controller and driver ICs.
Not Hole punch PCA - This PCA controls the hole punch module and
shown consists of the micro-controller and driver ICs.
(*) This part is in ordering system.
Bridge unit
The Bridge Unit is the asset to transfer paper from the printer to the finisher. The bridge entrance sensor
(S1) detects paper entering the bridge unit from the printer. In the same way, the bridge exit sensor (S3)
checks that the paper leaves from the bridge unit to the finisher. The bridge motor (M14) drive the bridge
entrance roller, bridge middle roller, and bridge exit roller. It makes paper moves through the bridge unit.
The jam removal door locating at the front side of the unit helps user to remove the jammed paper.
R1
R2
M14 R3
S1
S2
S3
R3 R2 R1
M14
S2
S1
U1
S3
U1 Bridge unit JC90-01772B (*) Moves paper from the printer to the
finisher.
S2 Bridge door sensor 0604-001393 (*) 113-2180 Detects if the bridge door is open.
S1 Bridge entrance JC32-00020A (*) 113-2070 Checks whether paper comes into the
sensor bridge entrance unit.
S3 Bridge exit sensor 0604-001393 (*) 113-2071 Checks whether paper move out of the
bridge unit.
M14 Bridge motor JC31-00163B (*) 113-2560 Rotates the bridge entrance roller, the
bridge middle roller and the bridge exit
roller.
R3 Bridge entrance JC66-04733A (*) Moves paper from the machine to the
roller bridge unit.
R2 Bridge middle JC66-04732A (*) Moves paper from the machine to the
roller bridge unit.
R1 Bridge exit roller JC66-04732A (*) Moves paper from the bridge unit to the
finisher entrance unit.
(*) This part is in ordering system.
Entrance unit
Entrance unit moves paper from the bridge unit to the inside of the finisher.The Entrance sensor (S12)
installed at the right side of the unit senses that the paper is entering the unit. The Entrance motor (M12)
rotates forward to drive the entrance roller and the middle roller to move paper to the exit unit.
M12 S12
R4
R5
R4
R5
R3
R4
M12
S12
S12 Entrance sensor JC32-00020A (*) 113-2080 Detects whether paper enters at the
entrance unit.
M12 Entrance motor JC31-00163B (*) 113-2570 Operates the entrance roller and middle
roller when driving forward.
R4 Entrance roller JC66-04722A (*) Moves paper from the entrance unit to
the exit unit.
R5 Middle roller JC66-04724A (*) Moves paper from the entrance unit to
the exit unit.
(*) This part is in ordering system.
The punch unit is a device that punches holes in a specific location on a sheet of paper. The punch unit is
positioned right after the entrance unit.
In case of 2/3 hole punch, the 5 hole-punches are mounted in the punch unit. As the punch motor rotates
forward, the inner gear moves to the right and the 3 hole-punches are moved downward to make the
holes on the paper. When making 2 holes, the motor rotates in the backward direction and the inner gear
rotates to the left to drill two holes. The travel distance and position of the hole-punches are detected
and controlled by the 3 punch position sensors.
5 4 3
U1 Punch unit
113-4012
113-4013
113-4031
2. The motor rotates forward or backward, then the punch rail in the punch unit moves in order to move
the punch hole makers (callout 1).
3. The punch position sensors determine the punch rail location (callout 2). It drives the punch hole
makers up and down to make holes (callout 3).
4. In some paper size, paper might be jammed in a place where punch hole maker is located. Therefore,
the punch unit moves left and right (callout 4).
The tray diverter unit is responsible for determining the paper feed direction so that paper can be
ejected to the main output tray or top output tray.
The entrance motor (M12) rotates this unit. When the entrance motor rotates backward, the phase of the
divertor cam (callout1) changes so that the paper path direction changes. The tray diverter home sensor
(S4) checks whether the tray diverter is located at the home position or not. (callout2).
M12 1
S4
S4
S4 Tray diverter home 0604-001415 (*) 113-2020 Checks whether home position
sensor of the tray diverter
M12 Entrance motor JC31-00163B (*) Operates the tray diverter cam
when driving in the backward
direction.
(*) This part is in ordering system.
2
7RSRXWSXWWUD\GLUHFWLRQ 0DLQRXWSXWWUD\GLUHFWLRQ
The top exit unit sends paper from the tray diverter unit to the top output tray unit.
The top exit sensor(S11) detects paper entry into the top exit unit. The entrance motor(M12) drives the top
middle roller, and the exit motor(M13) transmit the force to rotate the top exit roller so that paper moves
to the top output tray unit.
M13 M12
S11
R8
R9
S11
R9
S11 Top exit sensor 0604-001393 (*) 113-2091 Checks whether paper has
entered at the top exit unit
M12 Entrance motor JC31-00163B (*) 113-2570 Rotates the top middle roller
when driving in the forward
direction.
M13 Exit motor JC31-00163B (*) 113-2580 Rotates the top exit roller
R8 Top middle roller JC66-04725A (*) Moves paper to the top output
tray
R9 Top exit roller JC66-04727A (*) Moves paper to the top output
tray
(*) This part is in ordering system.
The top output tray unit loads discharged paper from the finisher.
It has the paper pull sensor(S15) to detect whether the tray is full with paper.
S15
S15
JC63-05003B (*)
S15 Top output tray JC82-01039A (*) 113-2145 Detects whether paper
paper full sensor is fully staked on the
(receiver, led) output tray.
(*) This part is in ordering system.
The main exit unit delivers paper from the tray diverter unit to the ejector unit or buffer unit.
M13
S5
M2
R7
S10
M13
R7
S5
M2
S10 Main exit sensor JC32-00020A (*) 113-2090 Detects whether paper entered
at the main exit unit
M13 Exit motor JC31-00163B (*) 113-2580 Rotates the main exit roller
R7 Main exit roller JC66-04726A (*) Moves paper to the ejector unit
or the buffer unit
S5 Main exit cam home 0604-001393 (*) 113-2000 Detects the home position of
sensor the main exit cam
M2 Main exit cam motor JC93-01155A (*) 113-2500 Rotates the main exit cam.
(*) This part is in ordering system.
2. On the other hand, if the exit motor rotates backwards paper moves towards the buffer unit.
The paddle unit rotates the rubber paddles mounted on the shaft to move paper to the end fence unit,
allowing paper to be arranged well for the next job. The paddle presser is mounted behind the rubber
paddles and presses the end of paper to help paper be stacked well at the end fence unit. The Paddle
home sensor (S8) checks the home position to drive the paddles. And the paddle motor(M1) drives the
paddle and paddle presser.
S8 Paddle home sensor 0604-001393 (*) 113-2060 Detect the home position of the
paddle
M1 Paddle motor JC93-01001A (*) 113-2600 Rotates the paddle, and moves
the paddle presser up and
downward at the same time
(*) This part is in ordering system.
2. The paddles rotate to make a paper moves into the end fence unit. (callout 1)
The paddle unit moves paper to the end fence unit. The end fence unit sets the standard position of the
paper to be aligned towards top and bottom of the paper.
End fence motor(M3) operates the two end fences and adjust width of them in order to stack paper
correctly. The end fence home sensor(S7) detects the home position of the end fence.
S7 End fence home 0604-001393 (*) 113-2050 Detects the home position of
sensor the end fence
M3 End fence motor JC93-01001A (*) 113-2590 Moves front and rear end fence
depending on paper size(width)
so that paper arranged well at
the end fence
(*) This part is in ordering system.
3. At the same time the end fence unit aligns paper to the direction of yellow line. (callout 3)
Tamper unit
Learn about the Tamper unit of the Stapler/stacker finisher and booklet finisher.
The tamper unit functions to align the left and right sides of a bundle of paper. When a certain amount
of paper is collected after printing, the tamper unit hits the left and right ends of the paper to align the
paper correctly.
Each tamper has a motor on the back side that delivers driving force to move. The tamper home sensors
are mounted on the back side of the unit to check the home position of the tamper unit.
2 S9
M4
S6 1
S9
S6 M4
S6 Front tamper home 0604-001393 (*) 113-2120 Detects the home position of
sensor the tamper unit.
M4 Front tamper motor JC93-01001A (*) 113-2630 Moves the front tamper unit.
S9 Rear tamper home 0604-001393 (*) 113-2130 Detects the home position of
sensor the tamper unit.
M9 Rear tamper motor JC93-01001A (*) 113-2640 Moves the front tamper unit.
(*) This part is in ordering system.
3. In case of offset printing, the tamper unit arranges the next bundle to be shifted. (callout 3)
Stapler unitis a device installed inside the finisher that staples a bundle of aligned documents.
Documents are collected as a bundle by the tamper unit and the end fence unit for stapling, then
stapler assembly staples the bundle. There are 6 options to make a bundle.
The stapler unit moves using the stapler motor(M8) installed inside. The one home sensor (rear sensor,
S30) and two position sensors (mid-front,S24 and mid-rear sensor,S25) are mounted so that the stapler
can be positioned in the exact stapling position whether it is stapled on the left, the right, or at the center
of the document. Stapling is done by the motor inside the stapler assembly.
In addition, manual staple feature is available on the front-upper side of the finisher. The manual staple
sensor(S19) detects whether a stack of paper comes into the manual staple location or not. The front
sensor (stapler front sensor, S21) makes the stapler moves at the manual staple location.
S21
113-2116
S21 Stapler front sensor 0604-001393 (*) 113-2113 Detect the stapler at the
manual stapling position
S24 Stapler mid-front 0604-001393 (*) 113-2112 Detect the stapler location
sensor
S25 Stapler mid-rear 0604-001393 (*) 113-2111 Detect the stapler location
sensor
S30 Stapler rear sensor 0604-001393 (*) 113-2110 Detect the home position of the
stapler
S19 Manual staple sensor 0604-001415 (*) 113-2160 Detect paper when manual
stapling
2. The stapler assembly moves through the rail using three stapler position sensors (callout2) and
staples a stack of paper.
Ejector unit
Learn about the ejector unit of the Stapler/stacker finisher and booklet finisher.
The ejector unit ejects a bundle of paper out to the main output tray. The ejector unit consists of ejector1
and ejector2.
The ejector1 moves a stapled paper loaded at the end fence unit to the ejector2 unit. During this
process, the ejector1 motor transmits the driving force to the ejector1 unit. And ejector1 motor sensor
checks the ejector1 motor operation. And the ejector1 home sensor detects the home position of the
ejector1. The ejector1 end sensor detects the end position of the ejector1.
When the paper arrives at the ejector2 unit, the ejector2 grabs a stack of paper and ejects it onto the
main output tray. The ejector2 motor is responsible for this process, and the ejector2 motor sensor
helps it to be controlled correctly. In addition, the ejector2 home sensor checks the location of the
ejector2.
1
2
M5
S23
S32
M6
S27
S32
S23
S27 M6 M5
S28
1
S29 S14
S27
M6
2. The ejector2(callout2) picks up paper, then moves forward to the main output tray direction.
S23
S32
M5
Printouts are stacked on the main output tray (C7). The main output tray moves up and down along the
rails inside the finisher, and the main output tray motor (M11) controls those movements according to the
signals of the front & rear paper holding sensor. Main output tray motor sensor (S33) checks whether
the main output tray motor rotates properly.
When main output tray hits the lower limit sensor of the main output tray (S26), the machine detects that
paper tray is full. The main output tray top of stack sensor(S20) detects that the main output tray is on
the top.
M11
S34
S33
S20
C7
S26
S20
C7
S26
S33
M11
S20 Main output tray top of JC82-01039A (*) 113-2140 Checks the upper limit of main
stack sensor (receiver, output tray
led)
S6 Main output tray lower 0604-001415 (*) 113-2144 Detects the lowest position of
limit sensor the output tray
S33 Main output tray motor 0604-001393 (*) 113-2143 Detects whether the main
sensor output tray motor rotates
M11 Main output tray motor JC31-00178B (*) 113-2610 Moves the main output tray up
and down
JC90-01415B (*)
S34 Main output tray top of JC39-02316A 113-2190 Checks the upper limit of main
stack switch output tray so that detects
abnormal movement of output
tray
(*) This part is in ordering system.
The paper holding unit holds printouts on the main output tray. It has a sensor that detects the height of
stacked paper so that the output tray moves up and down to stack paper in a stable manner.
The paper holding motor(M7) lifts the paper holding actuator when printouts come out to the main
output tray. The paper holding home sensor(S22) detects the location of paper holding actuator at the
home position. The front & rear paper holding sensor (S17, S31) checks the volume of printouts on the
main output tray and makes the main output tray move downward
S31
S17
M7 S22
S17 S31
S22
M7
S17 Front paper holding 0604-001393 (*) 113-2141 Detects stacked paper position
sensor
S31 Rear paper holding 0604-001393 (*) 113-2142 Detects stacked paper position
sensor
S22 Paper holding home 0604-001393 (*) 113-2010 Detects the home position of
sensor paper holding actuator
M7 Paper holding motor JC90-01414A (*) 113-2510 Lift paper holding actuator up
when printouts delivered to the
main output tray
2. When printouts are stacked on top of the main output tray, the paper holding actuator goes down to
hold them(callout2).
3. As paper stacks up on the main output tray, the paper holding actuator is lifted by papers. The front
& rear paper holding sensors make the main output tray moves downward to store more printouts.
(callout3)
Buffer unit
Learn about the diverter unit of the Stapler/stacker finisher and booklet finisher.
The buffer unit keeps paper inside the unit or moves them to the booklet maker.
The buffer diverter creates a paper path so that paper can move to the buffer unit, and the buffer
sensor detects whether paper moved out from the buffer unit. The buffer motor controls buffer roller,
and buffer home sensors checks the location of buffer rollers. The buffer solenoid holds papers so that
they do not fall into the booklet maker while buffering.
NOTE: buffering: It is to maintain print speed when users print multiple copies continuously.
The 1st page of a print job stays in the buffer unit for a moment while the previous job is being ejected.
After the previous print job was ejected, the 1st and 2nd page of the job move to the ejector unit
together.
SL1
M10
R6
S13
S16
S16
R6
M10
SL1
S13 Buffer sensor JC32-00020A (*) 113-2100 Detects whether paper has
moved out from the buffer unit
S16 Buffer home sensor 0604-001393 (*) 113-2210 Detects the home position of
the buffer roller.
M10 Buffer motor JC93-01152A (*) 113-2660 Moves paper to the buffer
space or the booklet maker
SL1 Buffer solenoid JC33-00038A (*) 113-2670 Holds paper to prevent them
from falling out to the booklet
maker during buffering
a. When the exit motor rotates backward to drive the main exit roller(R7), paper moves to the buffer
unit through the buffer diverter(callout1).
c. When the next sheet comes to the main exit unit, the main exit motor turns the man exit cam so
that the main exit roller is attached to the idle roller.
d. he exit motor rotates forward and operates the main exit roller. It makes 2 paper moves to the
ejector together.
a. The buffer motor rotates, the buffer roller(R6) is attached to the idle roller.
b. When paper arrives at the main exit unit, the exit motor rotates backward and moves the main
exit roller(R7) so that paper moves to the buffer unit through the buffer diverter.
c. The buffer motor rotates the buffer roller to move paper to the booklet maker.
The booklet entrance unit receives paper into the booklet maker. The entrance sensor(S36) detects
whether the paper enters the entrance unit. The entrance motor(M15) drives the booklet entrance
roller(R10) to move the paper.
S36 Booklet entrance 0604-001415 (*) 113-3100 Detects whether paper has
sensor come into the booklet entrance
unit
M15 Booklet entrance JC93-01152A (*) 113-3500 Drives the booklet entrance
motor roller
R10 Booklet entrance roller JC66-04717A Moves paper into the booklet
maker
(*) This part is in ordering system.
JC61-07225A (*)
JC66-04719A (*)
S41 Booklet paddle home 0604-001393 (*) 113-2590 Check the home position of the
sensor booklet paddle
M19 Booklet paddle motor JC93-01001A (*) 113-3580 Drives two booklet paddles
(*) This part is in ordering system.
The booklet end fence unit supports paper that enters from the booklet paddle unit, then moves paper
to the designated position for folding and stapling. The Booklet end fence motor (M20) moves the
booklet end fence up and down. The booklet end fence home sensor (S42) checks the home position of
the booklet end fence. The booklet end fence solenoid (SL2) drives the clamp to hold paper that comes
into the booklet end fence.
S42 Booklet end fence 0604-001393 (*) 113-3000 Checks the home position of
home sensor the booklet end fence
M18 Booklet end fence JC93-01155A (*) 113-3530 Moves the booklet end fence up
motor and down
Sl2 Booklet end fence JC33-00038A (*) 113-3520 drives the clamp to hold paper
solenoid that comes into the booklet end
fence
(*) This part is in ordering system.
The booklet presser unit sort print pages that enter to the booklet maker in order.The Booklet presser
motor (M16) moves the booklet presser, and the booklet presser home sensor (S37) checks whether the
booklet presser is at the home position.
S37 Booklet presser home 0604-001393 (*) 113-3130 Checks the home position of
sensor the booklet presser
M16 Booklet presser motor JC93-01155A (*) 113-3570 Drives the booklet presser
(*) This part is in ordering system.
2. After paper exits the entrance roller, the booklet presser hits the end of paper. (callout 3).
3. When a next sheet arrives at the unit, it will fall on the left side of the previous sheet pushed by the
booklet presser (callout 4).
The booklet tamper unit aligns the left and right side of documents for stapling or folding.
The booklet tamper motor(M23) adjusts the booklet tampers’ width according to paper size. The booklet
tamper home sensor(S38) checks the home position of the booklet tamper.
S38 Booklet tamper home 0604-001393 (*) 113-3080 Checks the home position of
sensor the booklet tamper
M23 Booklet tamper motor JC93-01155A (*) 113-3540 Drives the booklet tamper
Booklet stapler unitis a device installed inside the booklet maker that staples a bundle of aligned
documents as a booklet.
There is only 1 option to make a bundle. If the user selects the option, this unit staples at the two location
in the middle of stacks.
The booklet fold unit is a device installed inside the booklet maker that folds a bundle of aligned
documents as a This unit consists of 2 types of blades: blade and c-fold blade. So, it creates two types of
output.
The booklet blade motor (M22) drives the booklet blades and lightly folds the stack of paper. The folded
paper passes through the booklet fold rollers to be fully folded. The booklet blade home sensor (S45)
checks the home position of the booklet blade, and the booklet fold motor (M21) drives the rollers that
enable folding.
In case of c-fold, the booklet c-fold blade motor(M17) drives the booklet c-fold blade and lightly folds the
stack of paper once more. The folded paper passes through the booklet c-fold roller to be fully folded.
The booklet c-fold blade home sensor(S39) checks the home position of the c-fold blade.
S45 Booklet blade home 0604-001393 (*) 113-3040 Checks the home position of
sensor the booklet blade.
M22 Booklet blade motor JC31-00144A (*) 113-3550 Drives the booklet blade
M21 Booklet fold motor JC31-00144A (*) 113-3510 Drives the booklet roller and c-
fold blade
S39 Booklet c-fold blade 0604-001393 (*) 113-3050 Checks the home position of
home sensor the booklet c-fold blade
M17 Booklet c-fold blade JC93-01154A (*) 113-3590 Drives the booklet c-fold blade
motor
a. After a stack of paper is collected at a booklet end fence unit, the booklet end fence(callout1)
moves to a designated location.
b. The booklet blade motor(M22) drives the booklet blade(callout2) to push the center of paper.
c. Paper enters between the booklet fold rollers(R11) by the booklet blade and it is completely
folded between the rollers.
2. In case of c-fold
a. After a stack of paper is collected at a booklet end fence unit, the booklet end fence(callout1) is
moved to a designated location.
b. The booklet blade motor(M22) drives the booklet blade(callout2) to push one-third of paper.
c. he paper enters between the booklet fold rollers(R11) by the booklet blade and it is completely
folded between the rollers.
d. The folded sheets move to s location where they will be c-folded by a booklet diverter.
e. The booklet c-fold blade motor(M17) drives the booklet c-fold blade(callout3), pokes two-thirds of
paper.
f. Paper enters between the booklet c-fold roller(R12) and the booklet fold roller by the booklet
c-fold blade and it is completely folded between the rollers.
The booklet diverter unit determines a paper path to allow the stack of folded paper to exit to the booklet
output tray during the v-fold. In case of c-fold, it makes another paper path so folded sheets can move
to a location that can be c-folded. The booklet diverter motor(M18) drives the booklet diverter, and the
booklet diverter home sensor(S40) checks whether the booklet diverter is at the home position
M18
S40
M18
S40
S40 Booklet diverter home 0604-001415 (*) 113-3060 Checks the home position of
sensor the booklet diverter
M18 Booklet diverter motor JC93-01153A (*) 113-3560 Drives the booklet diverter
(*) This part is in ordering system.
2. On the other hand, in c-fold, it makes another paper path to fold it by c-fold blade(callout2).
The booklet exit unit ejects a stack of v-fold paper to the booklet output tray unit. The booklet exit
sensor(S44) detects paper entry into the booklet exit unit, and the booklet fold motor(M19) drives the
booklet exit roller(R4) to discharge paper.
S44 Booklet exit sensor JC32-00020A (*) 113-3120 Check whether paper has come
into the booklet unit
M21 Booklet fold motor JC31-00144A (*) 113-3510 Drives the booklet exit roller
R13 Booklet exit roller JC66-04721A (*) Moves paper to the booklet
output tray unit
(*) This part is in ordering system.
1 Booklet output tray JC61-07253B (*) Stores paper stacks from the
booklet exit unit
JC63-04978B (*)
S43 Booklet output tray JC82-01039A (*) 113-2150 Detects whether paper is on the
sensor booklet output tray.pa
(*) This part is in ordering system.
2. Install the booklet sub tray at the booklet output (Callout 2).
NOTE:
● The booklet sub tray is included in the Booklet finisher product box. If a user misses the part,
order and use the new part.
Table 5-44 Stapler/Stacker finisher system - PCA connectors, parts, and diagnostics information
CN1 MainPCA
interface
CN5 Rear tamper 113-2640 Front tamper home 113-2120 Manual staple
motor(M9) sensor(S6) PCA(P3)
CN15 Booklet
interface
CN16 Log
CN17 Main exit cam 113-2500 Main exit cam home 113-2000
motor(M2) sensor(S5)
Buffer 113-2670
solenoid(SL1)
CN1 Stapler/
Stacker
interface
CN9 Booklet end fence 113-3530 Booklet end fence 113-3000 Booklet end fence
motor(M20) home sensor(S42) solenoid(SL2)
Service approach
Learn about the service approach of the inner finisher.
CAUTION: When working on the product, do not pick up the unit by the output tray, which will detach
under the weight of the product.
● Do not make unauthorized changes or additions to the printer. Unauthorized changes might cause
the printer to malfunction and create electric shock or fire hazards.
● Use caution when dismantling the unit. Take note of the location of each screw or other part. This
printer contains different kinds of screws. Using the wrong screw might lead to system failure, short
circuit or electric shock.
● Do not disassemble the laser scanner assembly. Once the laser scanner assembly is
disassembled, dust might enter the mirror chamber and will seriously degrade print quality. There
are no serviceable parts inside the laser scanner assembly.
● Regularly check the condition of the power cable, plug and socket. Bad contacts might lead to
overheating and fire. Damaged cables might lead to electric shock or unit malfunction.
– Do not touch any soldered connections, connector terminals, or other electronic parts when
handling insulated parts.
– Touch a grounded area of the printer chassis to discharge static electric charge before
touching a PCA.
– Do not touch a PCA with bare hands or metal objects. Doing so might create a short circuit or
cause electric shock. Use caution when handling a PCA with moving parts such as sensors,
motors, or lamps, as they might become very hot.
– Use caution when fitting and removing screws. Watch for hidden screens. Make sure that the
correct screw is used and make sure that when toothed washers are removed, they are refitted
in their original positions.
– Place the product on an ESD workstation or mat, or use an ESD strap (if one is available). If
an ESD workstation, mat, or strap is not available, ground yourself by touching the sheet-metal
chassis before touching an ESD-sensitive part.
– Do not touch any soldered connections, connector terminals, or other electronic parts when
handling insulated parts.
– Touch a grounded area of the printer chassis to discharge static electric charge before
touching a PCA.
– Do not touch a PCA with bare hands or metal objects. Doing so might create a short circuit or
cause electric shock. Use caution when handling a PCA with moving parts such as sensors,
motors, or lamps, as they might become very hot.
– Use caution when fitting and removing screws. Watch for hidden screens. Make sure that the
correct screw is used and make sure that when toothed washers are removed, they are refitted
in their original positions.
– Place the product on an ESD workstation or mat, or use an ESD strap (if one is available). If
an ESD workstation, mat, or strap is not available, ground yourself by touching the sheet-metal
chassis before touching an ESD-sensitive part.
Many of the parts are held in place with plastic latches. The latches can break easily; release them
carefully. To remove such parts, press the hook end of the latch away from the part to which it is latched.
● Place the product on an ESD workstation or mat, or use an ESD strap (if one is available). If an
ESD workstation, mat, or strap is not available, ground yourself by touching the sheet-metal chassis
before touching an ESD-sensitive part.
ESD precautions
Learn the importance of electrostatic discharge.
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Look for the ESD reminder
when removing printer parts. Always perform service work at an ESD-protected workstation or mat. If
an ESD workstation or mat is not available, touch the sheet-metal chassis to provide a static ground
before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the printer.
● Verify that all parts are correctly reinstalled and are properly working.
● Print any pages necessary to verify that the repair resolved the issue and did not create any new
issues.
● Verify that the printer is in better condition than when you arrived, cosmetically and electrically.
Print-quality test
Learn about the print-quality test.
3. Attach the power cord and interface cable or interface cables, and then turn on the product.
5. Print a print quality page, and then verify that there are no lines, streaks, banding, or other print
quality defects.
6. Send a print job from the host computer, and then verify that the output meets expectations.
Ordering
Order parts by authorized service providers.
Order through service or support providers Contact an HP-authorized service or support provider.
Order using the HP Embedded Web Server (EWS) To access, in a supported web browser on your
computer, enter the printer IP address or host name
in the address/URL field. The EWS contains a link to
the HP SureSupply web site, which provides options for
purchasing Original HP supplies.
Orderable parts
Not all of the parts shown in the exploded assembly diagrams are orderable parts.
Refer to the tables following the diagrams or the alphabetical/numerical parts lists to determine if a part
is orderable.
NOTE: Some parts are sensitive to electrostatic discharge (ESD). Always perform service work
at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch the sheet-
metal chassis to provide a static ground before touching an ESD-sensitive assembly. Protect the ESD-
sensitive assemblies by placing them in ESD pouches when they are out of the printer.
2 21
18
12
17
6
19 16
7 13
5
13
9 14
20 22
8 24
3 14
23
15-1
15-2
Figure 5-89 Front door, Top door, Top cover, Right upper cover
16
17
16-1
18 21
18-1
18-2
18-3
18-4
Table 5-49 Front door, Top door, Top cover, Right upper cover
Front door, Top door, Top cover, Right upper cover 1323
Bridge unit
Upper bridge
Parts diagram and parts list for the bridge unit, upper bridge.
2-2
2-1
3
2-3
3-1
3-3
3-4 3-6
3 3-5
3-7
Entrance unit
Parts diagram and parts list for the entrance unit.
7
9
5
10
3
1
11
6
5 Gear JC66-04656A 3
6 Gear JC66-04546A 1
7 Belt 6602-003646 1
4 4-1
1
1-1
1-2
8
1
4
3 9
5
2
1-6
1-4
1-5
1-1
1
1-7
1-2
1-3
Top output tray unit, Top exit unit, Main exit unit
Parts diagram and parts list for the top output tray unit, top exit unit, main exit unit.
Figure 5-96 Top output tray unit, Top exit unit, Main exit unit
1
6 3
4
13
8
12
5
9
14
12
10 7
11
Table 5-56 Top output tray unit, Top exit unit, Main exit unit
8 Gear JC66-04657A 2
Top output tray unit, Top exit unit, Main exit unit 1335
Top lower cover, Exit motor, Main exit CAM motor
Parts diagram and parts list for the top lower cover, exit motor, main exit CAM motor.
Figure 5-97 Top lower cover, Exit motor, Main exit CAM motor
2-4
2-2
2-1
2-3
6
6-1 7
7-1
7-2
Table 5-57 Top lower cover, Exit motor, Main exit CAM motor
Top lower cover, Exit motor, Main exit CAM motor 1337
Main exit unit, Paddle unit, End fence unit
Figure 5-98 Main exit unit, Paddle unit, End fence unit
23
2 1
3
4
18
19
16
17
14
11
15
5
12 13
6
7
8
20
10 9
22
21
Table 5-58 Main exit unit, Paddle unit, End fence unit
16 CAM JC66-04562A 1
11
11-1
7-1
7-2 11-2
Figure 5-100 Tamper unit, Ejector unit, Stapler unit, Main PCA
6 5
Table 5-60 Tamper unit, Ejector unit, Stapler unit, Main PCA
1-4
1-1
2-2
2-3
2-1
3-5
3-1 3-2
3-7
3-3
3-9
3-6
3-4
3-10
3-8
11
4 10
8
9
12
3 6
2 1
7 Gear JC66-04663A 4
8 Gear JC66-04605A 1
9 Gear JC61-07305A 1
10 Spring JC61-07429A 1
1-3
1-5 1-2
1-1
1-6 1-4
1-7
1-7
2-3
2-1 2-3
2-2 2-1
2-2
2-5
2-4
4
4-1
4-5 5-1
4-4
4-2
4-3
5-2
Buffer unit
Parts diagram and parts list for the buffer unit.
3-1
6
7
4
10
9
7 Belt 6602-003641 1
2-2
1
1-4
2-1
1-2 2
1-5
1-3 1-1
NOTE: Some parts are sensitive to electrostatic discharge (ESD). Always perform service work
at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch the sheet-
metal chassis to provide a static ground before touching an ESD-sensitive assembly. Protect the ESD-
sensitive assemblies by placing them in ESD pouches when they are out of the printer.
Booklet maker
Parts diagram and parts list for the booklet maker.
2
4
5
3
2-3 2-1
1-2
1-5 1-1
1-4
2-2
1-3
1
2
1-3
1-1
1-4 1-2
Figure 5-114 Booklet fold unit, Booklet diverter unit, Booklet exit unit
12
10
6
5
11
4
3
Table 5-74 Booklet fold unit, Booklet diverter unit, Booklet exit unit
8 Bushing 6601-003037 3
Booklet fold unit, Booklet diverter unit, Booklet exit unit 1359
Table 5-74 Booklet fold unit, Booklet diverter unit, Booklet exit unit (continued)
1-1
1-2-1
1-3
1-2
2
3
2-2
2-3
2-4
3-1
2-1
Figure 5-116 Booklet diverter motor, Booklet c-fold motor, Booklet fold motor
6
6-3
6-1
6-2
5-1
5-3
5-2
4-1
4-2
Table 5-76 Booklet diverter motor, Booklet c-fold motor, Booklet fold motor
Booklet diverter motor, Booklet c-fold motor, Booklet fold motor 1363
Table 5-76 Booklet diverter motor, Booklet c-fold motor, Booklet fold motor (continued)
2-1
2
1 1
1-3
1-2
1-1
2-1 2
2-2
2-3
4
2
4-1
2
4
2-2
2-1
1-5 1-2
1 1-3 1-4
1-6
1-7
1-1
1-1
1-2
2
2
Bridge unit
Introduction
This document provides the procedures to remove and replace the bridge entrance sensor on the
finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
3. Separate the finisher from the printer and disconnect the two connectors (callout 1)
Figure 5-124 Separate the finisher from the printer and disconnect the two connectors
2. Lift the bridge door up(callout 1) and then remove the bridge door(callout 2)
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
Figure 5-134 Separate the finisher from the printer and disconnect the two connectors
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
Figure 5-143 Separate the finisher from the printer and disconnect the two connectors
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
Figure 5-150 Separate the finisher from the printer and disconnect the two connectors
2. Open the bridge door to remove the bridge door sensor (S2)
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the right upper cover on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the top cover of the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
2. Remove three self-tapping screws at the top of the front cover (callout 1), and then remove two
machine screws (callout 2) at the top of the right side.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
4. Support the door with one hand, and then pull the lower hinge pin straight up to remove it.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the front cover for the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
4. Support the door with one hand, and then pull the lower hinge pin straight up to remove it.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
1. Release one tab (callout 1), and then pull the jam-access knob away from the finisher to remove it.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the front lower cover for the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
4. Support the door with one hand, and then pull the lower hinge pin straight up to remove it.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
1. Release one tab (callout 1), and then pull the jam-access knob away from the finisher to remove it.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
■ Remove three machine screws (callout 1), and then remove the front lower cover.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
2. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly
2. Rotate the left edge of the cover away from the finisher (callout 1), and then slide the cover to the
left (callout 2) to remove it.
TIP: Make sure that two tabs (callout 3) are positioned under the front lower cover when
reinstalling the caster cover.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the left lower cover on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
4. Support the door with one hand, and then pull the lower hinge pin straight up to remove it.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
1. Release one tab (callout 1), and then pull the jam-access knob away from the finisher to remove it.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
2. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly
2. Rotate the left edge of the cover away from the finisher (callout 1), and then slide the cover to the
left (callout 2) to remove it.
TIP: Make sure that two tabs (callout 3) are positioned under the front lower cover when
reinstalling the caster cover.
2. Slide the shield down (callout 1) to release it from four tabs (callout 2), and then rotate it away from
the finisher (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the four tabs (callout 2) when reinstalling it.
4. If you are replacing the left lower cover, locate three sensors (callout 1) on the back of the left lower
cover. Remove these sensors and transfer them to the replacement part.
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the left upper cover on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
4. Support the door with one hand, and then pull the lower hinge pin straight up to remove it.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
1. Release one tab (callout 1), and then pull the jam-access knob away from the finisher to remove it.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
2. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly
2. Rotate the left edge of the cover away from the finisher (callout 1), and then slide the cover to the
left (callout 2) to remove it.
TIP: Make sure that two tabs (callout 3) are positioned under the front lower cover when
reinstalling the caster cover.
2. Slide the shield down (callout 1) to release it from four tabs (callout 2), and then rotate it away from
the finisher (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the four tabs (callout 2) when reinstalling it.
4. If you are replacing the left lower cover, locate three sensors (callout 1) on the back of the left lower
cover. Remove these sensors and transfer them to the replacement part.
3. Rotate the lower edge of the shield away fromthe finisher (callout 1), and then slide the shield down
(callout 2) to release it from two tabs (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the two tabs (callout 3) when reinstalling it.
4. Disconnect one connector (callout 1), and then remove the upper shield assembly.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the booklet front cover on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Slide the booklet maker slightly away from the finisher (callout 1). Remove one screw (callout 2), and
then slide the green knob away from the booklet maker to remove it (callout 3). Remove four screws
(callout 4), and then remove the booklet front cover.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Entrance unit
Introduction
This document provides the procedures to remove and replace the entrance motor on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
2. Remove three self-tapping screws at the top of the front cover (callout 1), and then remove two
machine screws (callout 2) at the top of the right side.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
1. Remove two self-tapping screws (callout 1) on the top of the rear cover, and then remove five screw
caps and five machine screws (callout 2) on the left side of the cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
■ Release one retainer (callout 1), and then disconnect one connector (callout 2). Remove two screws
(callout 3), and then remove the entrance motor.
TIP: Make sure that the belt (callout 4) is positioned on the gear behind the motor when reinstalling
the motor.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Punch unit
Introduction
This document provides the procedures to remove and replace the dummy feed guide on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the top jam cover assembly for the
finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
2. Remove three self-tapping screws at the top of the front cover (callout 1), and then remove two
machine screws (callout 2) at the top of the right side.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
3. Use a small, flat-blade screwdriver to release the lower hinge pin from the retainer, and then rotate
it away from the finisher.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
1. Remove two self-tapping screws (callout 1) on the top of the rear cover, and then remove five screw
caps and five machine screws (callout 2) on the left side of the cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
■ Release one retainer (callout 1), and then disconnect one connector (callout 2). Remove two screws
(callout 3), and then remove the exit motor.
TIP: Make sure that the belt (callout 4) is positioned on the gear behind the motor when reinstalling
the motor.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the tray diverter on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
2. Remove three self-tapping screws at the top of the front cover (callout 1), and then remove two
machine screws (callout 2) at the top of the right side.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
1. Remove two self-tapping screws (callout 1) on the top of the rear cover, and then remove five screw
caps and five machine screws (callout 2) on the left side of the cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the tray diverter home sensor on the
finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
2. Remove three self-tapping screws at the top of the front cover (callout 1), and then remove two
machine screws (callout 2) at the top of the right side.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
3. Use a small, flat-blade screwdriver to release the lower hinge pin from the retainer, and then rotate
it away from the finisher.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the top lower feed assembly for the
finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
2. Remove three self-tapping screws at the top of the front cover (callout 1), and then remove two
machine screws (callout 2) at the top of the right side.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
3. Use a small, flat-blade screwdriver to release the lower hinge pin from the retainer, and then rotate
it away from the finisher.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
1. Remove two self-tapping screws (callout 1) on the top of the rear cover, and then remove five screw
caps and five machine screws (callout 2) on the left side of the cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
■ Release one retainer (callout 1), and then disconnect one connector (callout 2). Remove two screws
(callout 3), and then remove the exit motor.
TIP: Make sure that the belt (callout 4) is positioned on the gear behind the motor when reinstalling
the motor.
2. At the front of the finisher, remove three self-tapping screws (callout 1), and then disconnect one
connector (callout 2).
4. At the top of the finisher, lift the feed assembly straight up to disengage two tabs on the bottom and
remove the assembly.
5. If you are replacing the top lower feed assembly, locate two sensors (callout 1) and one connector
(callout 2) on the back of the assembly. Remove these items and transfer them to the replacement
part.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
4. Support the door with one hand, and then pull the lower hinge pin straight up to remove it.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
1. Release one tab (callout 1), and then pull the jam-access knob away from the finisher to remove it.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
TIP: Make sure that the belt (callout 4) is positioned on the gear behind the motor when reinstalling
the motor.
1. At the front of the printer, remove two screws (callout 1) on the main exit cam motor housing, and
then tilt the motor aside to access the screws under it.
3. At the rear of the finisher, remove three machine screws (callout 1).
5. If you are replacing the top lower feed assembly, locate two sensors (callout 1) and one connector
(callout 2) on the back of the assembly. Remove these items and transfer them to the replacement
part.
Figure 5-356 Remove one screw and then top lower feed assembly
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the top output tray on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● No special tools are needed to remove or install this assembly.
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Raise the end of the top output tray (callout 1), and then lift it away from the finisher (callout 2) to
remove it.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the top output tray paper full sensor for
the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
2. Remove three self-tapping screws at the top of the front cover (callout 1), and then remove two
machine screws (callout 2) at the top of the right side.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
3. Use a small, flat-blade screwdriver to release the lower hinge pin from the retainer, and then rotate
it away from the finisher.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
1. Remove two self-tapping screws (callout 1) on the top of the rear cover, and then remove five screw
caps and five machine screws (callout 2) on the left side of the cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
1. At the front of the finisher, remove screw (callout 1), disconnect the connector (callout 2) and then
remove the sensor assembly (callout 3)
5. Remove top output tray paper full sensor- emitter (callout 1).
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the main exit sensor for the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
2. Remove three self-tapping screws at the top of the front cover (callout 1), and then remove two
machine screws (callout 2) at the top of the right side.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
3. Use a small, flat-blade screwdriver to release the lower hinge pin from the retainer, and then rotate
it away from the finisher.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
1. Remove two self-tapping screws (callout 1) on the top of the rear cover, and then remove five screw
caps and five machine screws (callout 2) on the left side of the cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
■ Release one retainer (callout 1), and then disconnect one connector (callout 2). Remove two screws
(callout 3), and then remove the exit motor.
TIP: Make sure that the belt (callout 4) is positioned on the gear behind the motor when reinstalling
the motor.
2. At the front of the finisher, remove three self-tapping screws (callout 1), and then disconnect one
connector (callout 2).
4. At the top of the finisher, lift the feed assembly straight up to disengage two tabs on the bottom and
remove the assembly.
5. If you are replacing the top lower feed assembly, locate two sensors (callout 1) and one connector
(callout 2) on the back of the assembly. Remove these items and transfer them to the replacement
part.
■ Remove one screw (callout 1) and main exit sensor (S10; callout 2) at the top lower feed assembly.
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CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the exit motor on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
2. Remove three self-tapping screws at the top of the front cover (callout 1), and then remove two
machine screws (callout 2) at the top of the right side.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
1. Remove two self-tapping screws (callout 1) on the top of the rear cover, and then remove five screw
caps and five machine screws (callout 2) on the left side of the cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
■ Release one retainer (callout 1), and then disconnect one connector (callout 2). Remove two screws
(callout 3), and then remove the exit motor.
TIP: Make sure that the belt (callout 4) is positioned on the gear behind the motor when reinstalling
the motor.
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the main exit cam motor on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
1. Disconnect two connectors (callout 1), and then remove two screws (callout 2).
3. If you are replacing the sensor (callout 1), remove it from the motor housing.
b. Lower the motor (callout 1) and then pull it away from the housing (callout 2) to remove it.
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CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Paddle unit
Introduction
This document provides the procedures to remove and replace the paddle for the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
2. Remove three self-tapping screws at the top of the front cover (callout 1), and then remove two
machine screws (callout 2) at the top of the right side.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
3. Use a small, flat-blade screwdriver to release the lower hinge pin from the retainer, and then rotate
it away from the finisher.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
1. Remove two self-tapping screws (callout 1) on the top of the rear cover, and then remove five screw
caps and five machine screws (callout 2) on the left side of the cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
9. Take supporter of top output bin (callout 1) forward and put it down.
Figure 5-440 Take supporter of top output bin forward and put it down.
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CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the paddle home sensor for the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
4. Support the door with one hand, and then pull the lower hinge pin straight up to remove it.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
1. Release one tab (callout 1), and then pull the jam-access knob away from the finisher to remove it.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the paddle motor for the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
2. Remove three self-tapping screws at the top of the front cover (callout 1), and then remove two
machine screws (callout 2) at the top of the right side.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
3. Use a small, flat-blade screwdriver to release the lower hinge pin from the retainer, and then rotate
it away from the finisher.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
1. At the front of the finisher, remove two screws (callout 1) and disconnect two connectors (callout 2)
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the end fence home sensor on the
finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
2. Remove three self-tapping screws at the top of the front cover (callout 1), and then remove two
machine screws (callout 2) at the top of the right side.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
3. Use a small, flat-blade screwdriver to release the lower hinge pin from the retainer, and then rotate
it away from the finisher.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
1. Remove two self-tapping screws (callout 1) on the top of the rear cover, and then remove five screw
caps and five machine screws (callout 2) on the left side of the cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
1. Raise the booklet output tray up (callout 1), and then pull it away from the finisher (callout 2) to
remove it.
2. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly
1. Remove two screw caps and two self-tapping screws (callout 1). Remove two screw caps and two
machine screws (callout 2).
2. Rotate the left edge of the cover away from the finisher (callout 1), and then slide the cover to the
left (callout 2) to remove it.
TIP: Make sure that two tabs (callout 3) are positioned under the front lower cover when
reinstalling the caster cover.
2. Slide the shield down (callout 1) to release it from four tabs (callout 2), and then rotate it away from
the finisher (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the four tabs (callout 2) when reinstalling it.
3. Disconnect two connectors (callout 1), and then remove the shield.
1. Bring the lower output tray down by positioning the shaft of a screwdriver on the clutch (callout 1)
and gently pressing to the right to release the clutch. Hold the clutch in the released position and
lower the tray (callout 2) to the lowest position.
3. Rotate the lower edge of the shield away fromthe finisher (callout 1), and then slide the shield down
(callout 2) to release it from two tabs (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the two tabs (callout 3) when reinstalling it.
4. Disconnect one connector (callout 1), and then remove the upper shield assembly.
5. If you are replacing the left upper cover, locate three sensors (callout 1) on the back of the left upper
cover. Remove these sensors and transfer them to the replacement part.
2. Release one retainer (callout 1), and then disconnect three connectors (callout 2).
4. At the left side of the finisher, remove one screw (callout 1).
8. At the rear of the finisher, disconnect two connectors (callout 1), and then remove three screws
(callout 2).
10. Look inside the finisher through the stapler opening in the rear and pull down to release and remove
one shaft (callout 1) on the rear tamper unit.
12. At the rear of the finisher, disconnect one connector (callout 1).
14. At the front of the finisher, remove two screws (callout 1).
16. Rotate the rear edge of the ejector unit away from the finisher (callout 1), and then slide it toward
the rear of the finisher (callout 2) to remove it. Make sure that the PCA (callout 3) stays clear of the
sheet metal frame.
17. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
b. When the rear tamper shaft is removed, the retainer arm that held the one end of the shaft will
drop down. When reinstalling the shaft, raise the retainer arm and position the end of the shaft
in the notch (callout 1).
■ At the front tamper, disconnect the connector(callout 1) and remove end fence home sensor(S7,
callout 2)
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the end fence motor for the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
2. Remove three self-tapping screws at the top of the front cover (callout 1), and then remove two
machine screws (callout 2) at the top of the right side.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
3. Use a small, flat-blade screwdriver to release the lower hinge pin from the retainer, and then rotate
it away from the finisher.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
1. At the front of the finisher, remove two screws(callout 1) and disconnect connector(callout 2)
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Front tamper
Introduction
This document provides the procedures to remove and replace the front tamper unit on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
2. Remove three self-tapping screws at the top of the front cover (callout 1), and then remove two
machine screws (callout 2) at the top of the right side.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
3. Use a small, flat-blade screwdriver to release the lower hinge pin from the retainer, and then rotate
it away from the finisher.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
1. Remove two self-tapping screws (callout 1) on the top of the rear cover, and then remove five screw
caps and five machine screws (callout 2) on the left side of the cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
1. Raise the booklet output tray up (callout 1), and then pull it away from the finisher (callout 2) to
remove it.
2. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly
1. Remove two screw caps and two self-tapping screws (callout 1). Remove two screw caps and two
machine screws (callout 2).
2. Rotate the left edge of the cover away from the finisher (callout 1), and then slide the cover to the
left (callout 2) to remove it.
TIP: Make sure that two tabs (callout 3) are positioned under the front lower cover when
reinstalling the caster cover.
2. Slide the shield down (callout 1) to release it from four tabs (callout 2), and then rotate it away from
the finisher (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the four tabs (callout 2) when reinstalling it.
3. Disconnect two connectors (callout 1), and then remove the shield.
1. Bring the lower output tray down by positioning the shaft of a screwdriver on the clutch (callout 1)
and gently pressing to the right to release the clutch. Hold the clutch in the released position and
lower the tray (callout 2) to the lowest position.
3. Rotate the lower edge of the shield away fromthe finisher (callout 1), and then slide the shield down
(callout 2) to release it from two tabs (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the two tabs (callout 3) when reinstalling it.
4. Disconnect one connector (callout 1), and then remove the upper shield assembly.
5. If you are replacing the left upper cover, locate three sensors (callout 1) on the back of the left upper
cover. Remove these sensors and transfer them to the replacement part.
2. Release one retainer (callout 1), and then disconnect three connectors (callout 2).
4. At the left side of the finisher, remove one screw (callout 1).
8. At the rear of the finisher, disconnect two connectors (callout 1), and then remove three screws
(callout 2).
10. Look inside the finisher through the stapler opening in the rear and pull down to release and remove
one shaft (callout 1) on the rear tamper unit.
12. At the rear of the finisher, disconnect one connector (callout 1).
14. At the front of the finisher, remove two screws (callout 1).
16. Rotate the rear edge of the ejector unit away from the finisher (callout 1), and then slide it toward
the rear of the finisher (callout 2) to remove it. Make sure that the PCA (callout 3) stays clear of the
sheet metal frame.
17. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
b. When the rear tamper shaft is removed, the retainer arm that held the one end of the shaft will
drop down. When reinstalling the shaft, raise the retainer arm and position the end of the shaft
in the notch (callout 1).
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the front tamper home sensor on the
finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
2. Remove three self-tapping screws at the top of the front cover (callout 1), and then remove two
machine screws (callout 2) at the top of the right side.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
3. Use a small, flat-blade screwdriver to release the lower hinge pin from the retainer, and then rotate
it away from the finisher.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
1. Remove two self-tapping screws (callout 1) on the top of the rear cover, and then remove five screw
caps and five machine screws (callout 2) on the left side of the cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
1. Raise the booklet output tray up (callout 1), and then pull it away from the finisher (callout 2) to
remove it.
2. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly
1. Remove two screw caps and two self-tapping screws (callout 1). Remove two screw caps and two
machine screws (callout 2).
2. Rotate the left edge of the cover away from the finisher (callout 1), and then slide the cover to the
left (callout 2) to remove it.
TIP: Make sure that two tabs (callout 3) are positioned under the front lower cover when
reinstalling the caster cover.
2. Slide the shield down (callout 1) to release it from four tabs (callout 2), and then rotate it away from
the finisher (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the four tabs (callout 2) when reinstalling it.
3. Disconnect two connectors (callout 1), and then remove the shield.
1. Bring the lower output tray down by positioning the shaft of a screwdriver on the clutch (callout 1)
and gently pressing to the right to release the clutch. Hold the clutch in the released position and
lower the tray (callout 2) to the lowest position.
3. Rotate the lower edge of the shield away fromthe finisher (callout 1), and then slide the shield down
(callout 2) to release it from two tabs (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the two tabs (callout 3) when reinstalling it.
4. Disconnect one connector (callout 1), and then remove the upper shield assembly.
5. If you are replacing the left upper cover, locate three sensors (callout 1) on the back of the left upper
cover. Remove these sensors and transfer them to the replacement part.
2. Release one retainer (callout 1), and then disconnect three connectors (callout 2).
4. At the left side of the finisher, remove one screw (callout 1).
8. At the rear of the finisher, disconnect two connectors (callout 1), and then remove three screws
(callout 2).
10. Look inside the finisher through the stapler opening in the rear and pull down to release and remove
one shaft (callout 1) on the rear tamper unit.
12. At the rear of the finisher, disconnect one connector (callout 1).
14. At the front of the finisher, remove two screws (callout 1).
16. Rotate the rear edge of the ejector unit away from the finisher (callout 1), and then slide it toward
the rear of the finisher (callout 2) to remove it. Make sure that the PCA (callout 3) stays clear of the
sheet metal frame.
17. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
b. When the rear tamper shaft is removed, the retainer arm that held the one end of the shaft will
drop down. When reinstalling the shaft, raise the retainer arm and position the end of the shaft
in the notch (callout 1).
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the front tamper motor on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
2. Remove three self-tapping screws at the top of the front cover (callout 1), and then remove two
machine screws (callout 2) at the top of the right side.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
3. Use a small, flat-blade screwdriver to release the lower hinge pin from the retainer, and then rotate
it away from the finisher.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
1. Remove two self-tapping screws (callout 1) on the top of the rear cover, and then remove five screw
caps and five machine screws (callout 2) on the left side of the cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
1. Raise the booklet output tray up (callout 1), and then pull it away from the finisher (callout 2) to
remove it.
2. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly
1. Remove two screw caps and two self-tapping screws (callout 1). Remove two screw caps and two
machine screws (callout 2).
2. Rotate the left edge of the cover away from the finisher (callout 1), and then slide the cover to the
left (callout 2) to remove it.
TIP: Make sure that two tabs (callout 3) are positioned under the front lower cover when
reinstalling the caster cover.
2. Slide the shield down (callout 1) to release it from four tabs (callout 2), and then rotate it away from
the finisher (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the four tabs (callout 2) when reinstalling it.
3. Disconnect two connectors (callout 1), and then remove the shield.
1. Bring the lower output tray down by positioning the shaft of a screwdriver on the clutch (callout 1)
and gently pressing to the right to release the clutch. Hold the clutch in the released position and
lower the tray (callout 2) to the lowest position.
3. Rotate the lower edge of the shield away fromthe finisher (callout 1), and then slide the shield down
(callout 2) to release it from two tabs (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the two tabs (callout 3) when reinstalling it.
4. Disconnect one connector (callout 1), and then remove the upper shield assembly.
5. If you are replacing the left upper cover, locate three sensors (callout 1) on the back of the left upper
cover. Remove these sensors and transfer them to the replacement part.
2. Release one retainer (callout 1), and then disconnect three connectors (callout 2).
4. At the left side of the finisher, remove one screw (callout 1).
8. At the rear of the finisher, disconnect two connectors (callout 1), and then remove three screws
(callout 2).
10. Look inside the finisher through the stapler opening in the rear and pull down to release and remove
one shaft (callout 1) on the rear tamper unit.
12. At the rear of the finisher, disconnect one connector (callout 1).
14. At the front of the finisher, remove two screws (callout 1).
16. Rotate the rear edge of the ejector unit away from the finisher (callout 1), and then slide it toward
the rear of the finisher (callout 2) to remove it. Make sure that the PCA (callout 3) stays clear of the
sheet metal frame.
17. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
b. When the rear tamper shaft is removed, the retainer arm that held the one end of the shaft will
drop down. When reinstalling the shaft, raise the retainer arm and position the end of the shaft
in the notch (callout 1).
2. Release the belt (callout 1), and then remove the front tamper motor.
TIP: Make sure that the belt is routed correctly when reinstalling the motor.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Rear tamper
Introduction
This document provides the procedures to remove and replace the rear tamper unit on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
4. Support the door with one hand, and then pull the lower hinge pin straight up to remove it.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
1. Release one tab (callout 1), and then pull the jam-access knob away from the finisher to remove it.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
2. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly
2. Rotate the left edge of the cover away from the finisher (callout 1), and then slide the cover to the
left (callout 2) to remove it.
TIP: Make sure that two tabs (callout 3) are positioned under the front lower cover when
reinstalling the caster cover.
2. Slide the shield down (callout 1) to release it from four tabs (callout 2), and then rotate it away from
the finisher (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the four tabs (callout 2) when reinstalling it.
4. If you are replacing the left lower cover, locate three sensors (callout 1) on the back of the left lower
cover. Remove these sensors and transfer them to the replacement part.
3. Rotate the lower edge of the shield away fromthe finisher (callout 1), and then slide the shield down
(callout 2) to release it from two tabs (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the two tabs (callout 3) when reinstalling it.
4. Disconnect one connector (callout 1), and then remove the upper shield assembly.
1. Rotate the green wheel to move the staple unit to the center of the finisher.
5. Press up on the hinge (callout 1), release one tab (callout 2), and then rotate the sensor away from
the finisher (callout 3).
7. Look inside the finisher through the stapler opening in the front and pull down to release and
remove one shaft (callout 1) on the front tamper unit.
9. At the left side of the finisher, remove one screw (callout 1).
11. At the left side of the finisher, disconnect one connector (callout 1).
13. At the rear of the finisher, press the wire retainer to the right to access and remove two screws
(callout 1).
15. Lift the inside edges of the front and rear tampers up.
17. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
a. When the front tamper shaft is removed, the retainer arm that held the one end of the shaft
will drop down. When reinstalling the shaft, raise the retainer arm and position the end of the
shaft in the notch (callout 1).
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the rear tamper home sensor on the
finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
4. Support the door with one hand, and then pull the lower hinge pin straight up to remove it.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
1. Release one tab (callout 1), and then pull the jam-access knob away from the finisher to remove it.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
2. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly
2. Rotate the left edge of the cover away from the finisher (callout 1), and then slide the cover to the
left (callout 2) to remove it.
TIP: Make sure that two tabs (callout 3) are positioned under the front lower cover when
reinstalling the caster cover.
2. Slide the shield down (callout 1) to release it from four tabs (callout 2), and then rotate it away from
the finisher (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the four tabs (callout 2) when reinstalling it.
4. If you are replacing the left lower cover, locate three sensors (callout 1) on the back of the left lower
cover. Remove these sensors and transfer them to the replacement part.
3. Rotate the lower edge of the shield away fromthe finisher (callout 1), and then slide the shield down
(callout 2) to release it from two tabs (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the two tabs (callout 3) when reinstalling it.
4. Disconnect one connector (callout 1), and then remove the upper shield assembly.
1. Rotate the green wheel to move the staple unit to the center of the finisher.
5. Press up on the hinge (callout 1), release one tab (callout 2), and then rotate the sensor away from
the finisher (callout 3).
7. Look inside the finisher through the stapler opening in the front and pull down to release and
remove one shaft (callout 1) on the front tamper unit.
9. At the left side of the finisher, remove one screw (callout 1).
11. At the left side of the finisher, disconnect one connector (callout 1).
13. At the rear of the finisher, press the wire retainer to the right to access and remove two screws
(callout 1).
15. Lift the inside edges of the front and rear tampers up.
17. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
a. When the front tamper shaft is removed, the retainer arm that held the one end of the shaft
will drop down. When reinstalling the shaft, raise the retainer arm and position the end of the
shaft in the notch (callout 1).
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the rear tamper motor on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
4. Support the door with one hand, and then pull the lower hinge pin straight up to remove it.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
1. Release one tab (callout 1), and then pull the jam-access knob away from the finisher to remove it.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
2. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly
2. Rotate the left edge of the cover away from the finisher (callout 1), and then slide the cover to the
left (callout 2) to remove it.
TIP: Make sure that two tabs (callout 3) are positioned under the front lower cover when
reinstalling the caster cover.
2. Slide the shield down (callout 1) to release it from four tabs (callout 2), and then rotate it away from
the finisher (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the four tabs (callout 2) when reinstalling it.
4. If you are replacing the left lower cover, locate three sensors (callout 1) on the back of the left lower
cover. Remove these sensors and transfer them to the replacement part.
3. Rotate the lower edge of the shield away fromthe finisher (callout 1), and then slide the shield down
(callout 2) to release it from two tabs (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the two tabs (callout 3) when reinstalling it.
4. Disconnect one connector (callout 1), and then remove the upper shield assembly.
1. Rotate the green wheel to move the staple unit to the center of the finisher.
5. Press up on the hinge (callout 1), release one tab (callout 2), and then rotate the sensor away from
the finisher (callout 3).
7. Look inside the finisher through the stapler opening in the front and pull down to release and
remove one shaft (callout 1) on the front tamper unit.
9. At the left side of the finisher, remove one screw (callout 1).
11. At the left side of the finisher, disconnect one connector (callout 1).
13. At the rear of the finisher, press the wire retainer to the right to access and remove two screws
(callout 1).
15. Lift the inside edges of the front and rear tampers up.
17. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
a. When the front tamper shaft is removed, the retainer arm that held the one end of the shaft
will drop down. When reinstalling the shaft, raise the retainer arm and position the end of the
shaft in the notch (callout 1).
2. Release the belt (callout 1), and then remove the rear tamper motor.
TIP: Make sure that the belt is routed correctly when reinstalling the motor.
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Stapler unit
Introduction
This document provides the procedures to remove and replace the stapler unit on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
4. Support the door with one hand, and then pull the lower hinge pin straight up to remove it.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
1. Release one tab (callout 1), and then pull the jam-access knob away from the finisher to remove it.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
2. Lower the green latch (callout 1), and then slide the staple cartridge away from the finisher to
remove it (callout 2).
4. At the front of the finisher, disconnect one connector (callout 1), and then remove two screws
(callout 2).
5. Lift up, and then slide the staple unit to the front of the finisher to remove it.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
4. Support the door with one hand, and then pull the lower hinge pin straight up to remove it.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
1. Release one tab (callout 1), and then pull the jam-access knob away from the finisher to remove it.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
2. Lower the green latch (callout 1), and then slide the staple cartridge away from the finisher to
remove it (callout 2).
4. At the front of the finisher, disconnect one connector (callout 1), and then remove two screws
(callout 2).
5. Lift up, and then slide the staple unit to the front of the finisher to remove it.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the stapler mid-front sensor on the
finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
2. Remove three self-tapping screws at the top of the front cover (callout 1), and then remove two
machine screws (callout 2) at the top of the right side.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
3. Use a small, flat-blade screwdriver to release the lower hinge pin from the retainer, and then rotate
it away from the finisher.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
1. Remove two self-tapping screws (callout 1) on the top of the rear cover, and then remove five screw
caps and five machine screws (callout 2) on the left side of the cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
1. Rotate the green wheel to move the staple unit to the front until it stops.
3. At the back of the finisher, release one retainer (callout 1), disconnect two connectors (callout 2),
and then remove two screws (callout 3).
5. Lift up, and then slide the staple unit to the front of the finisher to remove it.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the stapler mid-rear sensor on the
finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
2. Remove three self-tapping screws at the top of the front cover (callout 1), and then remove two
machine screws (callout 2) at the top of the right side.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
3. Use a small, flat-blade screwdriver to release the lower hinge pin from the retainer, and then rotate
it away from the finisher.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
1. Remove two self-tapping screws (callout 1) on the top of the rear cover, and then remove five screw
caps and five machine screws (callout 2) on the left side of the cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
1. Rotate the green wheel to move the staple unit to the front until it stops.
3. At the back of the finisher, release one retainer (callout 1), disconnect two connectors (callout 2),
and then remove two screws (callout 3).
5. Lift up, and then slide the staple unit to the front of the finisher to remove it.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the stapler rear sensor on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
2. Remove three self-tapping screws at the top of the front cover (callout 1), and then remove two
machine screws (callout 2) at the top of the right side.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
3. Use a small, flat-blade screwdriver to release the lower hinge pin from the retainer, and then rotate
it away from the finisher.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
1. Remove two self-tapping screws (callout 1) on the top of the rear cover, and then remove five screw
caps and five machine screws (callout 2) on the left side of the cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
1. Rotate the green wheel to move the staple unit to the front until it stops.
3. At the back of the finisher, release one retainer (callout 1), disconnect two connectors (callout 2),
and then remove two screws (callout 3).
5. Lift up, and then slide the staple unit to the front of the finisher to remove it.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the manual staple sensor for the
finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
4. Support the door with one hand, and then pull the lower hinge pin straight up to remove it.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
1. Release one tab (callout 1), and then pull the jam-access knob away from the finisher to remove it.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the stapler position motor on the
finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
2. Remove three self-tapping screws at the top of the front cover (callout 1), and then remove two
machine screws (callout 2) at the top of the right side.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
3. Use a small, flat-blade screwdriver to release the lower hinge pin from the retainer, and then rotate
it away from the finisher.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
1. Remove two self-tapping screws (callout 1) on the top of the rear cover, and then remove five screw
caps and five machine screws (callout 2) on the left side of the cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
1. Rotate the green wheel to move the staple unit to the front until it stops.
3. At the back of the finisher, release one retainer (callout 1), disconnect two connectors (callout 2),
and then remove two screws (callout 3).
5. Lift up, and then slide the staple unit to the front of the finisher to remove it.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Ejector unit
Introduction
This document provides the procedures to remove and replace the ejector unit on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
4. Support the door with one hand, and then pull the lower hinge pin straight up to remove it.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
1. Release one tab (callout 1), and then pull the jam-access knob away from the finisher to remove it.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
2. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly
2. Rotate the left edge of the cover away from the finisher (callout 1), and then slide the cover to the
left (callout 2) to remove it.
TIP: Make sure that two tabs (callout 3) are positioned under the front lower cover when
reinstalling the caster cover.
2. Slide the shield down (callout 1) to release it from four tabs (callout 2), and then rotate it away from
the finisher (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the four tabs (callout 2) when reinstalling it.
4. If you are replacing the left lower cover, locate three sensors (callout 1) on the back of the left lower
cover. Remove these sensors and transfer them to the replacement part.
3. Rotate the lower edge of the shield away fromthe finisher (callout 1), and then slide the shield down
(callout 2) to release it from two tabs (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the two tabs (callout 3) when reinstalling it.
4. Disconnect one connector (callout 1), and then remove the upper shield assembly.
1. Rotate the green wheel to move the staple unit to the center of the finisher.
5. Press up on the hinge (callout 1), release one tab (callout 2), and then rotate the sensor away from
the finisher (callout 3).
7. Look inside the finisher through the stapler opening in the front and pull down to release and
remove one shaft (callout 1) on the front tamper unit.
9. At the left side of the finisher, remove one screw (callout 1).
11. At the left side of the finisher, disconnect one connector (callout 1).
13. At the rear of the finisher, press the wire retainer to the right to access and remove two screws
(callout 1).
15. Lift the inside edges of the front and rear tampers up.
17. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
a. When the front tamper shaft is removed, the retainer arm that held the one end of the shaft
will drop down. When reinstalling the shaft, raise the retainer arm and position the end of the
shaft in the notch (callout 1).
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the ejector1 motor sensor on the
finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
2. Remove three self-tapping screws at the top of the front cover (callout 1), and then remove two
machine screws (callout 2) at the top of the right side.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
3. Use a small, flat-blade screwdriver to release the lower hinge pin from the retainer, and then rotate
it away from the finisher.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
1. Remove two self-tapping screws (callout 1) on the top of the rear cover, and then remove five screw
caps and five machine screws (callout 2) on the left side of the cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
1. Raise the booklet output tray up (callout 1), and then pull it away from the finisher (callout 2) to
remove it.
2. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly
1. Remove two screw caps and two self-tapping screws (callout 1). Remove two screw caps and two
machine screws (callout 2).
2. Rotate the left edge of the cover away from the finisher (callout 1), and then slide the cover to the
left (callout 2) to remove it.
TIP: Make sure that two tabs (callout 3) are positioned under the front lower cover when
reinstalling the caster cover.
2. Slide the shield down (callout 1) to release it from four tabs (callout 2), and then rotate it away from
the finisher (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the four tabs (callout 2) when reinstalling it.
3. Disconnect two connectors (callout 1), and then remove the shield.
1. Bring the lower output tray down by positioning the shaft of a screwdriver on the clutch (callout 1)
and gently pressing to the right to release the clutch. Hold the clutch in the released position and
lower the tray (callout 2) to the lowest position.
3. Rotate the lower edge of the shield away fromthe finisher (callout 1), and then slide the shield down
(callout 2) to release it from two tabs (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the two tabs (callout 3) when reinstalling it.
4. Disconnect one connector (callout 1), and then remove the upper shield assembly.
5. If you are replacing the left upper cover, locate three sensors (callout 1) on the back of the left upper
cover. Remove these sensors and transfer them to the replacement part.
2. Release one retainer (callout 1), and then disconnect three connectors (callout 2).
4. At the left side of the finisher, remove one screw (callout 1).
8. At the rear of the finisher, disconnect two connectors (callout 1), and then remove three screws
(callout 2).
10. Look inside the finisher through the stapler opening in the rear and pull down to release and remove
one shaft (callout 1) on the rear tamper unit.
12. At the rear of the finisher, disconnect one connector (callout 1).
14. At the front of the finisher, remove two screws (callout 1).
16. Rotate the rear edge of the ejector unit away from the finisher (callout 1), and then slide it toward
the rear of the finisher (callout 2) to remove it. Make sure that the PCA (callout 3) stays clear of the
sheet metal frame.
17. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
b. When the rear tamper shaft is removed, the retainer arm that held the one end of the shaft will
drop down. When reinstalling the shaft, raise the retainer arm and position the end of the shaft
in the notch (callout 1).
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the ejector1 motor on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
4. Support the door with one hand, and then pull the lower hinge pin straight up to remove it.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
1. Release one tab (callout 1), and then pull the jam-access knob away from the finisher to remove it.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
2. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly
2. Rotate the left edge of the cover away from the finisher (callout 1), and then slide the cover to the
left (callout 2) to remove it.
TIP: Make sure that two tabs (callout 3) are positioned under the front lower cover when
reinstalling the caster cover.
2. Slide the shield down (callout 1) to release it from four tabs (callout 2), and then rotate it away from
the finisher (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the four tabs (callout 2) when reinstalling it.
4. If you are replacing the left lower cover, locate three sensors (callout 1) on the back of the left lower
cover. Remove these sensors and transfer them to the replacement part.
3. Rotate the lower edge of the shield away fromthe finisher (callout 1), and then slide the shield down
(callout 2) to release it from two tabs (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the two tabs (callout 3) when reinstalling it.
4. Disconnect one connector (callout 1), and then remove the upper shield assembly.
1. Rotate the green wheel to move the staple unit to the center of the finisher.
5. Press up on the hinge (callout 1), release one tab (callout 2), and then rotate the sensor away from
the finisher (callout 3).
7. Look inside the finisher through the stapler opening in the front and pull down to release and
remove one shaft (callout 1) on the front tamper unit.
9. At the left side of the finisher, remove one screw (callout 1).
11. At the left side of the finisher, disconnect one connector (callout 1).
13. At the rear of the finisher, press the wire retainer to the right to access and remove two screws
(callout 1).
15. Lift the inside edges of the front and rear tampers up.
17. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
a. When the front tamper shaft is removed, the retainer arm that held the one end of the shaft
will drop down. When reinstalling the shaft, raise the retainer arm and position the end of the
shaft in the notch (callout 1).
3. Remove the ejector1 motor from ejector unit and remove two screws(callout 1)
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Ejector2 unit
Introduction
This document provides the procedures to remove and replace the ejector2 home sensor on the
finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
4. Support the door with one hand, and then pull the lower hinge pin straight up to remove it.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
1. Release one tab (callout 1), and then pull the jam-access knob away from the finisher to remove it.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
2. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly
2. Rotate the left edge of the cover away from the finisher (callout 1), and then slide the cover to the
left (callout 2) to remove it.
TIP: Make sure that two tabs (callout 3) are positioned under the front lower cover when
reinstalling the caster cover.
2. Slide the shield down (callout 1) to release it from four tabs (callout 2), and then rotate it away from
the finisher (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the four tabs (callout 2) when reinstalling it.
4. If you are replacing the left lower cover, locate three sensors (callout 1) on the back of the left lower
cover. Remove these sensors and transfer them to the replacement part.
3. Rotate the lower edge of the shield away fromthe finisher (callout 1), and then slide the shield down
(callout 2) to release it from two tabs (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the two tabs (callout 3) when reinstalling it.
4. Disconnect one connector (callout 1), and then remove the upper shield assembly.
1. Rotate the green wheel to move the staple unit to the center of the finisher.
5. Press up on the hinge (callout 1), release one tab (callout 2), and then rotate the sensor away from
the finisher (callout 3).
7. Look inside the finisher through the stapler opening in the front and pull down to release and
remove one shaft (callout 1) on the front tamper unit.
9. At the left side of the finisher, remove one screw (callout 1).
11. At the left side of the finisher, disconnect one connector (callout 1).
13. At the rear of the finisher, press the wire retainer to the right to access and remove two screws
(callout 1).
15. Lift the inside edges of the front and rear tampers up.
17. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
a. When the front tamper shaft is removed, the retainer arm that held the one end of the shaft
will drop down. When reinstalling the shaft, raise the retainer arm and position the end of the
shaft in the notch (callout 1).
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the ejector2 motor sensor on the
finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
2. Remove three self-tapping screws at the top of the front cover (callout 1), and then remove two
machine screws (callout 2) at the top of the right side.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
3. Use a small, flat-blade screwdriver to release the lower hinge pin from the retainer, and then rotate
it away from the finisher.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
1. Remove two self-tapping screws (callout 1) on the top of the rear cover, and then remove five screw
caps and five machine screws (callout 2) on the left side of the cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
1. Raise the booklet output tray up (callout 1), and then pull it away from the finisher (callout 2) to
remove it.
2. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly
1. Remove two screw caps and two self-tapping screws (callout 1). Remove two screw caps and two
machine screws (callout 2).
2. Rotate the left edge of the cover away from the finisher (callout 1), and then slide the cover to the
left (callout 2) to remove it.
TIP: Make sure that two tabs (callout 3) are positioned under the front lower cover when
reinstalling the caster cover.
2. Slide the shield down (callout 1) to release it from four tabs (callout 2), and then rotate it away from
the finisher (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the four tabs (callout 2) when reinstalling it.
3. Disconnect two connectors (callout 1), and then remove the shield.
1. Bring the lower output tray down by positioning the shaft of a screwdriver on the clutch (callout 1)
and gently pressing to the right to release the clutch. Hold the clutch in the released position and
lower the tray (callout 2) to the lowest position.
3. Rotate the lower edge of the shield away fromthe finisher (callout 1), and then slide the shield down
(callout 2) to release it from two tabs (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the two tabs (callout 3) when reinstalling it.
4. Disconnect one connector (callout 1), and then remove the upper shield assembly.
5. If you are replacing the left upper cover, locate three sensors (callout 1) on the back of the left upper
cover. Remove these sensors and transfer them to the replacement part.
2. Release one retainer (callout 1), and then disconnect three connectors (callout 2).
4. At the left side of the finisher, remove one screw (callout 1).
8. At the rear of the finisher, disconnect two connectors (callout 1), and then remove three screws
(callout 2).
10. Look inside the finisher through the stapler opening in the rear and pull down to release and remove
one shaft (callout 1) on the rear tamper unit.
12. At the rear of the finisher, disconnect one connector (callout 1).
14. At the front of the finisher, remove two screws (callout 1).
16. Rotate the rear edge of the ejector unit away from the finisher (callout 1), and then slide it toward
the rear of the finisher (callout 2) to remove it. Make sure that the PCA (callout 3) stays clear of the
sheet metal frame.
17. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
b. When the rear tamper shaft is removed, the retainer arm that held the one end of the shaft will
drop down. When reinstalling the shaft, raise the retainer arm and position the end of the shaft
in the notch (callout 1).
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the ejector2 motor on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
4. Support the door with one hand, and then pull the lower hinge pin straight up to remove it.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
1. Release one tab (callout 1), and then pull the jam-access knob away from the finisher to remove it.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
2. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly
2. Rotate the left edge of the cover away from the finisher (callout 1), and then slide the cover to the
left (callout 2) to remove it.
TIP: Make sure that two tabs (callout 3) are positioned under the front lower cover when
reinstalling the caster cover.
2. Slide the shield down (callout 1) to release it from four tabs (callout 2), and then rotate it away from
the finisher (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the four tabs (callout 2) when reinstalling it.
4. If you are replacing the left lower cover, locate three sensors (callout 1) on the back of the left lower
cover. Remove these sensors and transfer them to the replacement part.
3. Rotate the lower edge of the shield away fromthe finisher (callout 1), and then slide the shield down
(callout 2) to release it from two tabs (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the two tabs (callout 3) when reinstalling it.
4. Disconnect one connector (callout 1), and then remove the upper shield assembly.
1. Rotate the green wheel to move the staple unit to the center of the finisher.
5. Press up on the hinge (callout 1), release one tab (callout 2), and then rotate the sensor away from
the finisher (callout 3).
7. Look inside the finisher through the stapler opening in the front and pull down to release and
remove one shaft (callout 1) on the front tamper unit.
9. At the left side of the finisher, remove one screw (callout 1).
11. At the left side of the finisher, disconnect one connector (callout 1).
13. At the rear of the finisher, press the wire retainer to the right to access and remove two screws
(callout 1).
15. Lift the inside edges of the front and rear tampers up.
17. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
a. When the front tamper shaft is removed, the retainer arm that held the one end of the shaft
will drop down. When reinstalling the shaft, raise the retainer arm and position the end of the
shaft in the notch (callout 1).
3. Remove the ejector2 motor from ejector unit and remove two screws(callout 1)
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Removal and replacement: Main output tray top of stack sensor (S20)
Learn how to remove and replace the main output tray top of stack sensor.
Introduction
This document provides the procedures to remove and replace the main output tray top of stack sensor
on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
2. Remove three self-tapping screws at the top of the front cover (callout 1), and then remove two
machine screws (callout 2) at the top of the right side.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
3. Use a small, flat-blade screwdriver to release the lower hinge pin from the retainer, and then rotate
it away from the finisher.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
1. Remove two self-tapping screws (callout 1) on the top of the rear cover, and then remove five screw
caps and five machine screws (callout 2) on the left side of the cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
1. Raise the booklet output tray up (callout 1), and then pull it away from the finisher (callout 2) to
remove it.
2. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly
1. Remove two screw caps and two self-tapping screws (callout 1). Remove two screw caps and two
machine screws (callout 2).
2. Rotate the left edge of the cover away from the finisher (callout 1), and then slide the cover to the
left (callout 2) to remove it.
TIP: Make sure that two tabs (callout 3) are positioned under the front lower cover when
reinstalling the caster cover.
2. Slide the shield down (callout 1) to release it from four tabs (callout 2), and then rotate it away from
the finisher (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the four tabs (callout 2) when reinstalling it.
3. Disconnect two connectors (callout 1), and then remove the shield.
1. Bring the lower output tray down by positioning the shaft of a screwdriver on the clutch (callout 1)
and gently pressing to the right to release the clutch. Hold the clutch in the released position and
lower the tray (callout 2) to the lowest position.
3. Rotate the lower edge of the shield away fromthe finisher (callout 1), and then slide the shield down
(callout 2) to release it from two tabs (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the two tabs (callout 3) when reinstalling it.
4. Disconnect one connector (callout 1), and then remove the upper shield assembly.
5. If you are replacing the left upper cover, locate three sensors (callout 1) on the back of the left upper
cover. Remove these sensors and transfer them to the replacement part.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Removal and replacement: Main output tray top of stack switch (S34)
Learn how to remove and replace the main output tray top of stack switch.
Introduction
This document provides the procedures to remove and replace the main output tray top of stack switch
on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
2. Remove three self-tapping screws at the top of the front cover (callout 1), and then remove two
machine screws (callout 2) at the top of the right side.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
3. Use a small, flat-blade screwdriver to release the lower hinge pin from the retainer, and then rotate
it away from the finisher.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
1. Remove two self-tapping screws (callout 1) on the top of the rear cover, and then remove five screw
caps and five machine screws (callout 2) on the left side of the cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Removal and replacement: Main output tray lower limit sensor (S26)
Learn how to remove and replace the main output tray lower limit sensor.
Introduction
This document provides the procedures to remove and replace the main output tray lower limit sensor
on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
4. Support the door with one hand, and then pull the lower hinge pin straight up to remove it.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
1. Release one tab (callout 1), and then pull the jam-access knob away from the finisher to remove it.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
2. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly
2. Rotate the left edge of the cover away from the finisher (callout 1), and then slide the cover to the
left (callout 2) to remove it.
TIP: Make sure that two tabs (callout 3) are positioned under the front lower cover when
reinstalling the caster cover.
2. Slide the shield down (callout 1) to release it from four tabs (callout 2), and then rotate it away from
the finisher (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the four tabs (callout 2) when reinstalling it.
4. If you are replacing the left lower cover, locate three sensors (callout 1) on the back of the left lower
cover. Remove these sensors and transfer them to the replacement part.
Figure 5-1287 Remove the main output tray lower limit sensor
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the main output tray motor sensor on
the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
2. Remove the tape using tweezers and remove the sensor (S33, callout 1).
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the main output tray motor on the
finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
2. Remove three self-tapping screws at the top of the front cover (callout 1), and then remove two
machine screws (callout 2) at the top of the right side.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
1. Remove two self-tapping screws (callout 1) on the top of the rear cover, and then remove five screw
caps and five machine screws (callout 2) on the left side of the cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
1. Bring the lower output tray down by positioning the shaft of a screwdriver on the clutch (callout 1)
and gently pressing to the right to release the clutch. Hold the clutch in the released position and
lower the tray (callout 2) to the lowest position
5. Remove four screws (callout 1), and then remove the motor assembly.
7. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
a. Before installing the motor assembly, slide the bushing (callout 1) off of the shaft.
c. Position the bushing over the shaft, and then install the motor assembly.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the paper holding home sensor on the
finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
2. Remove three self-tapping screws at the top of the front cover (callout 1), and then remove two
machine screws (callout 2) at the top of the right side.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
3. Use a small, flat-blade screwdriver to release the lower hinge pin from the retainer, and then rotate
it away from the finisher.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
1. Remove two self-tapping screws (callout 1) on the top of the rear cover, and then remove five screw
caps and five machine screws (callout 2) on the left side of the cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
1. Raise the booklet output tray up (callout 1), and then pull it away from the finisher (callout 2) to
remove it.
2. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly
1. Remove two screw caps and two self-tapping screws (callout 1). Remove two screw caps and two
machine screws (callout 2).
2. Rotate the left edge of the cover away from the finisher (callout 1), and then slide the cover to the
left (callout 2) to remove it.
TIP: Make sure that two tabs (callout 3) are positioned under the front lower cover when
reinstalling the caster cover.
2. Slide the shield down (callout 1) to release it from four tabs (callout 2), and then rotate it away from
the finisher (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the four tabs (callout 2) when reinstalling it.
3. Disconnect two connectors (callout 1), and then remove the shield.
1. Bring the lower output tray down by positioning the shaft of a screwdriver on the clutch (callout 1)
and gently pressing to the right to release the clutch. Hold the clutch in the released position and
lower the tray (callout 2) to the lowest position.
3. Rotate the lower edge of the shield away fromthe finisher (callout 1), and then slide the shield down
(callout 2) to release it from two tabs (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the two tabs (callout 3) when reinstalling it.
4. Disconnect one connector (callout 1), and then remove the upper shield assembly.
5. If you are replacing the left upper cover, locate three sensors (callout 1) on the back of the left upper
cover. Remove these sensors and transfer them to the replacement part.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the front paper holding sensor on the
finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
4. Support the door with one hand, and then pull the lower hinge pin straight up to remove it.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
1. Release one tab (callout 1), and then pull the jam-access knob away from the finisher to remove it.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
2. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly
2. Rotate the left edge of the cover away from the finisher (callout 1), and then slide the cover to the
left (callout 2) to remove it.
TIP: Make sure that two tabs (callout 3) are positioned under the front lower cover when
reinstalling the caster cover.
2. Slide the shield down (callout 1) to release it from four tabs (callout 2), and then rotate it away from
the finisher (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the four tabs (callout 2) when reinstalling it.
4. If you are replacing the left lower cover, locate three sensors (callout 1) on the back of the left lower
cover. Remove these sensors and transfer them to the replacement part.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
4. Support the door with one hand, and then pull the lower hinge pin straight up to remove it.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
1. Release one tab (callout 1), and then pull the jam-access knob away from the finisher to remove it.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
2. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly
2. Rotate the left edge of the cover away from the finisher (callout 1), and then slide the cover to the
left (callout 2) to remove it.
TIP: Make sure that two tabs (callout 3) are positioned under the front lower cover when
reinstalling the caster cover.
2. Slide the shield down (callout 1) to release it from four tabs (callout 2), and then rotate it away from
the finisher (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the four tabs (callout 2) when reinstalling it.
4. If you are replacing the left lower cover, locate three sensors (callout 1) on the back of the left lower
cover. Remove these sensors and transfer them to the replacement part.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
4. Support the door with one hand, and then pull the lower hinge pin straight up to remove it.
5. Support the door with one hand, and then remove one screw (callout 1) to release the strap. Remove
the front door.
1. Release one tab (callout 1), and then pull the jam-access knob away from the finisher to remove it.
2. If the punch unit is installed, remove the punch waste bin (callout 1).
4. Remove five machine screws (callout 1), and then remove the front cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
2. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly
2. Rotate the left edge of the cover away from the finisher (callout 1), and then slide the cover to the
left (callout 2) to remove it.
TIP: Make sure that two tabs (callout 3) are positioned under the front lower cover when
reinstalling the caster cover.
2. Slide the shield down (callout 1) to release it from four tabs (callout 2), and then rotate it away from
the finisher (callout 3).
CAUTION: The shield is still attached to the finisher. Do not attempt to completely remove the
shield.
TIP: Position the shield under the four tabs (callout 2) when reinstalling it.
4. If you are replacing the left lower cover, locate three sensors (callout 1) on the back of the left lower
cover. Remove these sensors and transfer them to the replacement part.
2. Remove two screws (callout 1), and then remove the motor and bracket.
4. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Buffer unit
Introduction
This document provides the procedures to remove and replace the buffer motor on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the buffer solenoid on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
2. Remove three self-tapping screws at the top of the front cover (callout 1), and then remove two
machine screws (callout 2) at the top of the right side.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
1. Remove two self-tapping screws (callout 1) on the top of the rear cover, and then remove five screw
caps and five machine screws (callout 2) on the left side of the cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Booklet maker
Introduction
This document provides the procedures to remove and replace the booklet maker on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
2. Remove three self-tapping screws at the top of the front cover (callout 1), and then remove two
machine screws (callout 2) at the top of the right side.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
1. Remove two self-tapping screws (callout 1) on the top of the rear cover, and then remove five screw
caps and five machine screws (callout 2) on the left side of the cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
Figure 5-1433 Slide the booklet maker away from the finisher
3. Release the metal bracket through the opening in the sheet metal.
7. Lift the booklet maker up on the left side while squeezing the right rail away from the finisher
slightly to clear the sheet metal. Remove the booklet maker.
8. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
When installing the booklet maker, position the hooks on the rail under the slots on the booklet
maker.
9. When installed correctly, the arrow on the front of the booklet maker aligns with the arrow on the
finisher rail.
11. Extend the right rail away from the finisher and position it in the booklet maker slot.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the booklet entrance motor on the
finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Slide the booklet maker slightly away from the finisher (callout 1). Remove one screw (callout 2), and
then slide the green knob away from the booklet maker to remove it (callout 3). Remove four screws
(callout 4), and then remove the booklet front cover.
■ Disconnect one connector (callout 1), and then remove two screws (callout 2). Lift the motor away
from the booklet maker and release the belt (callout 3) from the back of the motor.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the booklet entrance sensor on the
finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
2. Remove three self-tapping screws at the top of the front cover (callout 1), and then remove two
machine screws (callout 2) at the top of the right side.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
1. Remove two self-tapping screws (callout 1) on the top of the rear cover, and then remove five screw
caps and five machine screws (callout 2) on the left side of the cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
Figure 5-1452 Slide the booklet maker away from the finisher
3. Release the metal bracket through the opening in the sheet metal.
7. Lift the booklet maker up on the left side while squeezing the right rail away from the finisher
slightly to clear the sheet metal. Remove the booklet maker.
8. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
When installing the booklet maker, position the hooks on the rail under the slots on the booklet
maker.
9. When installed correctly, the arrow on the front of the booklet maker aligns with the arrow on the
finisher rail.
11. Extend the right rail away from the finisher and position it in the booklet maker slot.
Figure 5-1463 Remove two screws then remove the black cover
4. Remove two screws(callout 1) to make it easy to pull off the booklet entrance unit (callout2)
Figure 5-1466 Remove two screws to make it easy to pull off the booklet entrance unit
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the booklet paddle motor on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Slide the booklet maker slightly away from the finisher (callout 1). Remove one screw (callout 2), and
then slide the green knob away from the booklet maker to remove it (callout 3). Remove four screws
(callout 4), and then remove the booklet front cover.
Figure 5-1473 Remove the booklelt paddle motor and unplug one connector
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
1. Remove two screws at the front of the booklet maker (callout 1).
3. Slide the booklet maker out of the finisher (callout 1), and then rotate the top of the right lower shield
(callout 2) away from the booklet maker to remove it.
2. Remove the booklelt paddle motor (M19, callout1) and unplug one connector (callout 2)
Figure 5-1485 Remove the booklelt paddle motor and unplug one connector
5. Use a tweezer to remove the Booklet paddle home sensor (S41, callout 1) from the left side
Figure 5-1490 Use a tweezer to remove the Booklet paddle home sensor
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the booklet end fence on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
2. Remove three self-tapping screws at the top of the front cover (callout 1), and then remove two
machine screws (callout 2) at the top of the right side.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
1. Remove two self-tapping screws (callout 1) on the top of the rear cover, and then remove five screw
caps and five machine screws (callout 2) on the left side of the cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
■ Slide the booklet maker slightly away from the finisher (callout 1). Remove one screw (callout 2), and
then slide the green knob away from the booklet maker to remove it (callout 3). Remove four screws
(callout 4), and then remove the booklet front cover.
2. Remove two screws at the back of the booklet maker (callout 1).
1. On the left side of the booklet maker, remove two screws through access openings in the jam
access cover (callout 1).
9. Lift the right lower corner (callout 1) to clear the cable guide, and then slide the assembly to the
right (callout 2) to remove it.
10. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the booklet end fence motor on the
finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Slide the booklet maker slightly away from the finisher (callout 1). Remove one screw (callout 2), and
then slide the green knob away from the booklet maker to remove it (callout 3). Remove four screws
(callout 4), and then remove the booklet front cover.
1. Remove two screws at the front of the booklet maker (callout 1).
3. Slide the booklet maker out of the finisher (callout 1), and then rotate the top of the right lower shield
(callout 2) away from the booklet maker to remove it.
■ Disconnect one connector (callout 1), remove two screws (callout 2), and then remove the booklet end
fence motor.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
1. Remove two screws at the front of the booklet maker (callout 1).
3. Slide the booklet maker out of the finisher (callout 1), and then rotate the top of the right lower shield
(callout 2) away from the booklet maker to remove it.
2. Remove the Booklet end fence home sensor (S42, callout 1) at the right of the booklet maker.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the booklet presser on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
2. Remove three self-tapping screws at the top of the front cover (callout 1), and then remove two
machine screws (callout 2) at the top of the right side.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
1. Remove two self-tapping screws (callout 1) on the top of the rear cover, and then remove five screw
caps and five machine screws (callout 2) on the left side of the cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
Figure 5-1528 Slide the booklet maker away from the finisher
3. Release the metal bracket through the opening in the sheet metal.
7. Lift the booklet maker up on the left side while squeezing the right rail away from the finisher
slightly to clear the sheet metal. Remove the booklet maker.
8. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
When installing the booklet maker, position the hooks on the rail under the slots on the booklet
maker.
9. When installed correctly, the arrow on the front of the booklet maker aligns with the arrow on the
finisher rail.
11. Extend the right rail away from the finisher and position it in the booklet maker slot.
Figure 5-1539 Remove two screws then remove the black cover
4. Remove two screws(callout 1) to make it easy to pull off the booklet entrance unit (callout2)
Figure 5-1542 Remove two screws to make it easy to pull off the booklet entrance unit
Figure 5-1545 Disconnect one connector and remove the motor unit
3. Remove one e-clip on top of the white gear then remove the white gear (callout 1)
Figure 5-1546 Remove one e-clip on top of the white gear then remove the white gear
Figure 5-1547 Remove one e-clip on top of the bush then remove the bush
5. Band (callout2) the booklet presser (callout 1) out to make it easy to pull out (callout 3)
Figure 5-1548 Band the booklet presser out to make it easy to pull out
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the booklet presser home sensor on the
finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Slide the booklet maker slightly away from the finisher (callout 1). Remove one screw (callout 2), and
then slide the green knob away from the booklet maker to remove it (callout 3). Remove four screws
(callout 4), and then remove the booklet front cover.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the booklet presser motor on the
finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Slide the booklet maker slightly away from the finisher (callout 1). Remove one screw (callout 2), and
then slide the green knob away from the booklet maker to remove it (callout 3). Remove four screws
(callout 4), and then remove the booklet front cover.
■ Disconnect one connector (callout 1), remove two screws (callout 2), and then remove the booklet
presser motor.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the booklet tamper unit on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
Figure 5-1561 Slide the booklet maker away from the finisher
2. At the Disconnect one connector (callout 1), and then remove one screw (callout 2).
4. Remove one star-washer screw (callout 1), and then release the alignment pin (callout 2) on the right
side of the booklet maker.
6. Remove one star-washer screw (callout 1) on the left side of the booklet maker.
8. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
When installing the booklet maker, position the hooks on the rail under the slots on the booklet
maker.
10. When installed correctly, the arrow on the back of the booklet maker aligns with the arrow on the
finisher rail.
■ Slide the booklet maker slightly away from the finisher (callout 1). Remove one screw (callout 2), and
then slide the green knob away from the booklet maker to remove it (callout 3). Remove four screws
(callout 4), and then remove the booklet front cover.
2. Remove two screws at the back of the booklet maker (callout 1).
1. Remove two screws at the front of the booklet maker (callout 1).
Figure 5-1576 Remove two screws at the front of the booklet maker
Figure 5-1577 Remove two screws at the back of the booklet maker
Figure 5-1578 Remove two screws at the front of the booklet maker
3. Remove two screws at the back of the booklet maker (callout 1).
4. Disconnect one connector at the front of the booklet maker (callout 1).
1. Remove two screws at the left of the booklet maker (callout 1).
Figure 5-1583 Remove two screws at the left of the booklet maker
Figure 5-1584 Remove three screws at the right of the booklet maker
3. Remove two screws at the front of the booklet maker (callout 1).
Figure 5-1585 Remove two screws at the front of the booklet maker
4. Remove two screws at the back of the booklet maker (callout 1).
Figure 5-1586 Remove two screws at the back of the booklet maker
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the booklet tamper home sensor on the
finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
Figure 5-1596 Slide the booklet maker away from the finisher
2. At the Disconnect one connector (callout 1), and then remove one screw (callout 2).
4. Remove one star-washer screw (callout 1), and then release the alignment pin (callout 2) on the right
side of the booklet maker.
6. Remove one star-washer screw (callout 1) on the left side of the booklet maker.
8. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
When installing the booklet maker, position the hooks on the rail under the slots on the booklet
maker.
10. When installed correctly, the arrow on the back of the booklet maker aligns with the arrow on the
finisher rail.
■ Slide the booklet maker slightly away from the finisher (callout 1). Remove one screw (callout 2), and
then slide the green knob away from the booklet maker to remove it (callout 3). Remove four screws
(callout 4), and then remove the booklet front cover.
2. Remove two screws at the back of the booklet maker (callout 1).
1. Remove two screws at the front of the booklet maker (callout 1).
Figure 5-1611 Remove two screws at the front of the booklet maker
Figure 5-1612 Remove two screws at the back of the booklet maker
Figure 5-1613 Remove two screws at the front of the booklet maker
3. Remove two screws at the back of the booklet maker (callout 1).
4. Disconnect one connector at the front of the booklet maker (callout 1).
1. Remove two screws at the left of the booklet maker (callout 1).
Figure 5-1618 Remove two screws at the left of the booklet maker
Figure 5-1619 Remove three screws at the right of the booklet maker
3. Remove two screws at the front of the booklet maker (callout 1).
Figure 5-1620 Remove two screws at the front of the booklet maker
4. Remove two screws at the back of the booklet maker (callout 1).
Figure 5-1621 Remove two screws at the back of the booklet maker
2. Use a tweezer to remove the booklet tamper home sensor (S38, callout 1)
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the booklet tamper motor on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
2. Remove three self-tapping screws at the top of the front cover (callout 1), and then remove two
machine screws (callout 2) at the top of the right side.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
1. Remove two self-tapping screws (callout 1) on the top of the rear cover, and then remove five screw
caps and five machine screws (callout 2) on the left side of the cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
Figure 5-1633 Slide the booklet maker away from the finisher
3. Release the metal bracket through the opening in the sheet metal.
7. Lift the booklet maker up on the left side while squeezing the right rail away from the finisher
slightly to clear the sheet metal. Remove the booklet maker.
8. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
When installing the booklet maker, position the hooks on the rail under the slots on the booklet
maker.
9. When installed correctly, the arrow on the front of the booklet maker aligns with the arrow on the
finisher rail.
11. Extend the right rail away from the finisher and position it in the booklet maker slot.
■ Slide the booklet maker slightly away from the finisher (callout 1). Remove one screw (callout 2), and
then slide the green knob away from the booklet maker to remove it (callout 3). Remove four screws
(callout 4), and then remove the booklet front cover.
1. Remove two screws at the front of the booklet maker (callout 1).
3. Slide the booklet maker out of the finisher (callout 1), and then rotate the top of the right lower shield
(callout 2) away from the booklet maker to remove it.
Figure 5-1648 Remove two screws at the front of the booklet maker
2. Remove two screws at the back of the booklet maker (callout 1).
Figure 5-1649 Remove two screws at the back of the booklet maker
Figure 5-1650 Remove two screws at the front of the booklet maker
2. Remove two screws(callout 1) and one screw(callout 2) at the back of the booklet maker and then
remove the board cover.
3. Remove two screws at the back of the booklet maker (callout 1).
5. Disconnect one connector at the right of the booklet maker (callout 1).
Figure 5-1655 Remove two screws at the left of the booklet maker
2. Remove three screws at the right of the booklet maker (callout 1).
Figure 5-1656 Remove three screws at the right of the booklet maker
3. Remove two screws at the front of the booklet maker (callout 1).
Figure 5-1657 Remove two screws at the front of the booklet maker
Figure 5-1658 Remove two screws at the back of the booklet maker
5. Disconnect one connector at the right of the booklet maker (callout 1).
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the booklet stapler unit on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
Figure 5-1670 Slide the booklet maker away from the finisher
2. At the Disconnect one connector (callout 1), and then remove one screw (callout 2).
4. Remove one star-washer screw (callout 1), and then release the alignment pin (callout 2) on the right
side of the booklet maker.
6. Remove one star-washer screw (callout 1) on the left side of the booklet maker.
8. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
When installing the booklet maker, position the hooks on the rail under the slots on the booklet
maker.
10. When installed correctly, the arrow on the back of the booklet maker aligns with the arrow on the
finisher rail.
■ Slide the booklet maker slightly away from the finisher (callout 1). Remove one screw (callout 2), and
then slide the green knob away from the booklet maker to remove it (callout 3). Remove four screws
(callout 4), and then remove the booklet front cover.
Figure 5-1682 Remove two screws at the left of the booklet maker
2. Remove three screws(callout 1) at the front of the booklet maker to remove motor unit(callout 2) to
reach out to the screw.
Figure 5-1683 Remove three screws to remove motor unit to reach out to the screw
Figure 5-1684 Remove one screw at the front of the booklet maker
Figure 5-1685 Remove one screw at the rear of the booklet maker
Figure 5-1686 Take the booklet c-fold blade unit out from the booklet maker
4. Remove two screws (callout 1) at the rear of the booklet maker to remove the board cover (callout 2)
11. Remove one screw(callout 1) and remove one screw(callout 2) (Remove two screws each side)
12. Remove two screws (callout 1) and remove the black cover (callout 2) and pull the stapler unit
(callout 3) out
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the booklet blade on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
Figure 5-1705 Slide the booklet maker away from the finisher
2. At the Disconnect one connector (callout 1), and then remove one screw (callout 2).
4. Remove one star-washer screw (callout 1), and then release the alignment pin (callout 2) on the right
side of the booklet maker.
6. Remove one star-washer screw (callout 1) on the left side of the booklet maker.
8. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
When installing the booklet maker, position the hooks on the rail under the slots on the booklet
maker.
10. When installed correctly, the arrow on the back of the booklet maker aligns with the arrow on the
finisher rail.
■ Slide the booklet maker slightly away from the finisher (callout 1). Remove one screw (callout 2), and
then slide the green knob away from the booklet maker to remove it (callout 3). Remove four screws
(callout 4), and then remove the booklet front cover.
2. Remove two screws at the back of the booklet maker (callout 1).
1. Remove two screws at the front of the booklet maker (callout 1).
Figure 5-1720 Remove two screws at the front of the booklet maker
Figure 5-1721 Remove two screws at the back of the booklet maker
Figure 5-1722 Remove two screws at the front of the booklet maker
3. Remove two screws at the back of the booklet maker (callout 1).
4. Disconnect one connector at the front of the booklet maker (callout 1).
1. Remove two screws at the left of the booklet maker (callout 1).
Figure 5-1727 Remove two screws at the left of the booklet maker
Figure 5-1728 Remove three screws at the right of the booklet maker
3. Remove two screws at the front of the booklet maker (callout 1).
Figure 5-1729 Remove two screws at the front of the booklet maker
4. Remove two screws at the back of the booklet maker (callout 1).
Figure 5-1730 Remove two screws at the back of the booklet maker
NOTE: Be sure to make the scale when you reassemble with the new blade
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
Figure 5-1740 Slide the booklet maker away from the finisher
2. At the Disconnect one connector (callout 1), and then remove one screw (callout 2).
4. Remove one star-washer screw (callout 1), and then release the alignment pin (callout 2) on the right
side of the booklet maker.
6. Remove one star-washer screw (callout 1) on the left side of the booklet maker.
8. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
When installing the booklet maker, position the hooks on the rail under the slots on the booklet
maker.
10. When installed correctly, the arrow on the back of the booklet maker aligns with the arrow on the
finisher rail.
■ Slide the booklet maker slightly away from the finisher (callout 1). Remove one screw (callout 2), and
then slide the green knob away from the booklet maker to remove it (callout 3). Remove four screws
(callout 4), and then remove the booklet front cover.
2. Remove two screws at the back of the booklet maker (callout 1).
1. Remove two screws at the front of the booklet maker (callout 1).
Figure 5-1755 Remove two screws at the front of the booklet maker
Figure 5-1756 Remove two screws at the back of the booklet maker
Figure 5-1757 Remove two screws at the front of the booklet maker
3. Remove two screws at the back of the booklet maker (callout 1).
4. Disconnect one connector at the front of the booklet maker (callout 1).
1. Remove two screws at the left of the booklet maker (callout 1).
Figure 5-1762 Remove two screws at the left of the booklet maker
Figure 5-1763 Remove three screws at the right of the booklet maker
3. Remove two screws at the front of the booklet maker (callout 1).
Figure 5-1764 Remove two screws at the front of the booklet maker
4. Remove two screws at the back of the booklet maker (callout 1).
Figure 5-1765 Remove two screws at the back of the booklet maker
■ Disconnect one connector(callout 1) and remove the Booklet blade home sensor (S45, callout 2)
Figure 5-1767 Disconnect one connector and remove the Booklet blade home sensor
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CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the booklet blade motor on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Slide the booklet maker slightly away from the finisher (callout 1). Remove one screw (callout 2), and
then slide the green knob away from the booklet maker to remove it (callout 3). Remove four screws
(callout 4), and then remove the booklet front cover.
2. Remove two screws at the back of the booklet maker (callout 1).
■ Disconnect one connector (callout 1), remove four screws (callout 2), and then remove the booklet
blade motor.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the booklet fold motor on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the booklet c-fold blade on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
2. Remove three self-tapping screws at the top of the front cover (callout 1), and then remove two
machine screws (callout 2) at the top of the right side.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
1. Remove two self-tapping screws (callout 1) on the top of the rear cover, and then remove five screw
caps and five machine screws (callout 2) on the left side of the cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
Figure 5-1786 Slide the booklet maker away from the finisher
3. Release the metal bracket through the opening in the sheet metal.
7. Lift the booklet maker up on the left side while squeezing the right rail away from the finisher
slightly to clear the sheet metal. Remove the booklet maker.
8. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
When installing the booklet maker, position the hooks on the rail under the slots on the booklet
maker.
9. When installed correctly, the arrow on the front of the booklet maker aligns with the arrow on the
finisher rail.
11. Extend the right rail away from the finisher and position it in the booklet maker slot.
■ Slide the booklet maker slightly away from the finisher (callout 1). Remove one screw (callout 2), and
then slide the green knob away from the booklet maker to remove it (callout 3). Remove four screws
(callout 4), and then remove the booklet front cover.
Figure 5-1798 Remove two screws at the left of the booklet maker
Figure 5-1799 Remove three screws to remove motor unit to reach out to the screw
Figure 5-1800 Remove one screw at the front of the booklet maker
Figure 5-1801 Remove one screw at the rear of the booklet maker
5. Take the booklet c-fold blade unit out from the booklet maker.
Figure 5-1802 Take the booklet c-fold blade unit out from the booklet maker
Figure 5-1803 Remove four screws to remove the booklet c-fold blade
NOTE:
● Make sure the metal located on the home position when you reassemble the unit.
TIP: Rotate the white gear (callout 1) to the left direction to make the metal (callout 2) to the home
postion.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the booklet c-fold blade home sensor on
the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com.
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
Figure 5-1810 Slide the booklet maker away from the finisher
2. At the Disconnect one connector (callout 1), and then remove one screw (callout 2).
4. Remove one star-washer screw (callout 1), and then release the alignment pin (callout 2) on the right
side of the booklet maker.
6. Remove one star-washer screw (callout 1) on the left side of the booklet maker.
8. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
When installing the booklet maker, position the hooks on the rail under the slots on the booklet
maker.
10. When installed correctly, the arrow on the back of the booklet maker aligns with the arrow on the
finisher rail.
■ Slide the booklet maker slightly away from the finisher (callout 1). Remove one screw (callout 2), and
then slide the green knob away from the booklet maker to remove it (callout 3). Remove four screws
(callout 4), and then remove the booklet front cover.
Figure 5-1822 Remove two screws at the left of the booklet maker
2. Remove three screws(callout 1) at the front of the booklet maker to remove motor unit(callout 2) to
reach out to the screw.
Figure 5-1823 Remove three screws to remove motor unit to reach out to the screw
Figure 5-1824 Remove one screw at the front of the booklet maker
Figure 5-1825 Remove one screw at the rear of the booklet maker
Figure 5-1826 Take the booklet c-fold blade unit out from the booklet maker
Figure 5-1827 Remove three screws at the front of the booklet maker
Figure 5-1828 Take motor unit out from the booklet maker and unplug one connector
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the booklet c-fold blade motor on the
finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com..
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Slide the booklet maker slightly away from the finisher (callout 1). Remove one screw (callout 2), and
then slide the green knob away from the booklet maker to remove it (callout 3). Remove four screws
(callout 4), and then remove the booklet front cover.
4. Remove one e-clip (callout 1) on top of the white gear. Remove the white gear (callout 2) and release
the belt (callout 3).
CAUTION: Do not pull on the shaft (callout 1) while removing the bracket and motor. The shaft
might become dislodged at the other end. If the shaft becomes dislodged, remove the booklet
maker PCA shield and PCA bracket to reinstall the shaft.
6. Remove two screws (callout 1), and then remove the C fold motor.
7. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
b. Check the position of the alignment arrows on the upper white gear and the lower motor
(callout 1).
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the booklet diverter on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com..
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
2. Remove three self-tapping screws at the top of the front cover (callout 1), and then remove two
machine screws (callout 2) at the top of the right side.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
1. Remove two self-tapping screws (callout 1) on the top of the rear cover, and then remove five screw
caps and five machine screws (callout 2) on the left side of the cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
Figure 5-1843 Slide the booklet maker away from the finisher
3. Release the metal bracket through the opening in the sheet metal.
7. Lift the booklet maker up on the left side while squeezing the right rail away from the finisher
slightly to clear the sheet metal. Remove the booklet maker.
8. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
When installing the booklet maker, position the hooks on the rail under the slots on the booklet
maker.
9. When installed correctly, the arrow on the front of the booklet maker aligns with the arrow on the
finisher rail.
11. Extend the right rail away from the finisher and position it in the booklet maker slot.
■ Slide the booklet maker slightly away from the finisher (callout 1). Remove one screw (callout 2), and
then slide the green knob away from the booklet maker to remove it (callout 3). Remove four screws
(callout 4), and then remove the booklet front cover.
Figure 5-1855 Remove two screws at the left of the booklet maker
Figure 5-1856 Remove three screws to remove motor unit to reach out to the screw
Figure 5-1857 Remove one screw at the front of the booklet maker
Figure 5-1858 Remove one screw at the rear of the booklet maker
5. Take the booklet c-fold blade unit out from the booklet maker.
Figure 5-1859 Take the booklet c-fold blade unit out from the booklet maker
Figure 5-1860 Remove two screws at the rear of the booklet maker and remove the PCA cover
2. Remove one screw(callout 1) at the rear of the booklet maker to make it easy to disconnect the
connector.
Figure 5-1861 Remove one screw at the rear of the booklet maker
Figure 5-1862 Pull the connector cover and disconnect the one connector
6. Remove one e-clip on top of the black actuator (callout 1) and remove the black actuator and make
sure not to lose the pin(callout 2) when you pull out the black actuator.
Figure 5-1865 Remove one e-clip on top of the black actuator (callout 1) and remove the black
actuator
Figure 5-1867 ull the booklet diverter out from the booklet maker
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CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the booklet diverter home sensor on the
finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com..
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Slide the booklet maker slightly away from the finisher (callout 1). Remove one screw (callout 2), and
then slide the green knob away from the booklet maker to remove it (callout 3). Remove four screws
(callout 4), and then remove the booklet front cover.
2. Unplug one connector (callout 1) and remove the booklet diverter home sensor (S40, callout 2)
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the booklet diverter motor on the
finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com..
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Slide the booklet maker slightly away from the finisher (callout 1). Remove one screw (callout 2), and
then slide the green knob away from the booklet maker to remove it (callout 3). Remove four screws
(callout 4), and then remove the booklet front cover.
■ Disconnect one connector (callout 1), remove two screws (callout 2), and then remove the booklet
diverter motor.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the booklet exit sensor on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com..
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
Figure 5-1879 Slide the booklet maker away from the finisher
2. At the Disconnect one connector (callout 1), and then remove one screw (callout 2).
4. Remove one star-washer screw (callout 1), and then release the alignment pin (callout 2) on the right
side of the booklet maker.
6. Remove one star-washer screw (callout 1) on the left side of the booklet maker.
8. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
When installing the booklet maker, position the hooks on the rail under the slots on the booklet
maker.
10. When installed correctly, the arrow on the back of the booklet maker aligns with the arrow on the
finisher rail.
■ Slide the booklet maker slightly away from the finisher (callout 1). Remove one screw (callout 2), and
then slide the green knob away from the booklet maker to remove it (callout 3). Remove four screws
(callout 4), and then remove the booklet front cover.
Figure 5-1891 Remove two screws at the left of the booklet maker
2. Remove three screws(callout 1) at the front of the booklet maker to remove motor unit(callout 2) to
reach out to the screw.
Figure 5-1892 Remove three screws to remove motor unit to reach out to the screw
Figure 5-1893 Remove one screw at the front of the booklet maker
Figure 5-1894 Remove one screw at the rear of the booklet maker
Figure 5-1895 Take the booklet c-fold blade unit out from the booklet maker
1. Remove two screws (callout 1) at the rear of the booklet maker and remove the PCA cover (callout
2).
Figure 5-1896 Remove two screws at the rear of the booklet maker and remove the PCA cover
Figure 5-1897 Remove one screw at the rear of the booklet maker
3. Pull the connector cover (callout 1) and disconnect the one connector (callout 2)
Figure 5-1898 Pull the connector cover and disconnect the one connector
Figure 5-1901 Remove one e-clip on top of the black actuator (callout 1) and remove the black
actuator
Figure 5-1903 ull the booklet diverter out from the booklet maker
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CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com..
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
2. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
PCA
Introduction
This document provides the procedures to remove and replace the main PCA on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
PCA 2425
○ Disconnect the cable from the finisher to the printer.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com..
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
1. Remove three screw caps and three self-tapping screws at the top of the rear cover (callout 1), and
then remove three machine screws (callout 2) on top of the cover.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
TIP: Refer to the figure below for correct positioning and connection of the cables.
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CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Introduction
This document provides the procedures to remove and replace the booklet maker PCA on the finisher.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
○ Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
○ Release the finisher from the printer by pulling out on the release latch inside the finisher door.
Use the table below to identify the correct part number for your printer. To order the part, go to
https://parts.hp.com..
Required tools
● #2 JIS screwdriver with a magnetic tip
○ Attach the finisher to the printer, and then push in on the release latch inside the finisher door.
■ Remove one screw cap and three machine screws on the upper edge of the cover (callout 1). Remove
three sheet metal screws (callout 2) on the lower portion of the cover. Rotate the right edge of the
cover away from the finisher, and then slide the cover right to release three tabs (callout 3).
TIP: The lower screws are shorter in length than the upper screws.
2. Remove three self-tapping screws at the top of the front cover (callout 1), and then remove two
machine screws (callout 2) at the top of the right side.
3. Lift the cover up slightly. Disconnect one in-line connector (callout 1), and then release one retainer
(callout 2).
1. Remove two self-tapping screws (callout 1) on the top of the rear cover, and then remove five screw
caps and five machine screws (callout 2) on the left side of the cover.
2. Remove one screw cap and four machine screws (callout 1) Remove the rear cover.
NOTE: Make sure to thread the power cable (callout 2) through the opening in the cover.
Figure 5-1922 Slide the booklet maker away from the finisher
3. Release the metal bracket through the opening in the sheet metal.
7. Lift the booklet maker up on the left side while squeezing the right rail away from the finisher
slightly to clear the sheet metal. Remove the booklet maker.
8. Reverse the removal steps to install the assembly. Also use the following special installation
instructions.
NOTE: Continue to reverse the removal steps to finish installing the assembly.
When installing the booklet maker, position the hooks on the rail under the slots on the booklet
maker.
9. When installed correctly, the arrow on the front of the booklet maker aligns with the arrow on the
finisher rail.
11. Extend the right rail away from the finisher and position it in the booklet maker slot.
2. Remove one screw (callout 1), and then remove the metal cover.
3. Disconnect all of the connectors, remove four screws (callout 1), and then remove the booklet
maker PCA.
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CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Refer to Error codes (types and structure) on page 966 for more details.
Clear jams in the booklet maker assembly left middle area 2449
3. Pull the green tab.
Clear jams in the booklet maker assembly left lower area 2451
5. Open the clear plastic door at the left bottom.
1. Lift the IPTU cover and clear any jammed paper inside the IPTU.
2. Rotate the lever to the left to release the hooks that secure the inner finisher (they hold the IF in
place).
5. Lift the inner finisher jam access cover, and then remove any jammed paper inside the rear of the
inner finisher.
Finisher system consists of the FINISHER PCA, BOOKLET MAKER PCA, SWITCH PCA, and HOLE PUNCH
PCA.
PCA function
● FINISHER PCA
This PCA controls the finisher modules and consists of the micro-controller and driver ICs.
This PCA shows the manual stapling condition and accepts the button input for manual staple
operation.
This PCA controls the booklet maker module and consists of the micro-controller and driver ICs.
This PCA controls the hole punch module and consists of the micro-controller and driver ICs.
Detailed specifications
Learn about the detailed specifications of the inner finisher.
Item Description
Media Sizes ● Main: 98mm - 320mm x 139.7mm - 457.2mm (3.86in - 12.59in x 5.5in - 18in)
Item Description
Tray 1 Finishing Mode Stapling (Left, Right, Dual)/Punch (2/3, 2/4, Swedish)
L 140-1200)
1 “F/R” means front side and rear side can be supported.
2H 3H 2H 4H 4H
2H 3H 2H 4H 4H
L 140-1200 L 5.5-47
Bond O O O O
LetterHead O O O O
Pre-Punched O O O X
Tab O X X O
Work flow
Figure 6-3 Inner finisher system - work flow overview
3 Diverter unit holds paper so that the newly printed paper can stay out for seconds while the
stapled bundle of paper moves to the output tray
4 Exit unit moves paper from the diverter unit to the ejector unit
5 Paper support unit prevents paper from being fallen down or bent when the long length paper such as
A3 is ejected from the exit unit
8 End fence unit sets the standard position of the paper to be aligned towards top and bottom of the
paper
9 Tamper unit aligns the paper on the right and left side of the paper
11 Ejector 1 unit transfers a stapled paper loaded at the end fence unit to the ejector2 unit
12 Ejector 2 unit grips a stack of paper up and ejects it onto the output tray
S1 Entrance 0604-001381 (*) 113-0350 Photo emitter, Checks paper comes into the
sensor detector entrance unit
S3 Front cover JC39-01610A 113-0410 Cover open Checks whether the front cover is
switch switch closed or opened
S4 Main paddle 0604-001393 113-0370 Photo Checks the main paddle locates at
home sensor interrupter the home position
S5 Front tamper 0604-001393 113-0390 Photo Checks the front tamper locates at
home sensor interrupter the home position
S6 Output tray 0604-001393 113-0473 Photo Checks the output tray motor is
motor sensor interrupter operational
S7 Output tray JC90-01320A (*) 113-0472 Lower limit Checks the lower limit (=Output
lower limit switch tray is full) of the output tray
switch assembly
S8 Output tray top 0603-001309 (*) 113-0471 Photo TR Checks the upper limit of output
of stack sensor tray
(receiver)
S9 Paper holding 0604-001393 113-0470 Photo Checks the location of the paper
sensor interrupter holding actuator
S10 Ejector 2 home 0604-001393 113-0462 Photo Checks the ejector 2 locates at the
sensor interrupter home position.
Overview 2465
Table 6-7 Inner finisher system - sensor (continued)
S11 Ejector 2 motor 0604-001393 113-0463 Photo Checks the ejector 2 motor is
sensor interrupter operational
S12 Paper support 0604-001393 113-0481 Photo Checks the paper support locates
home sensor interrupter at the home position
S13 Output tray top 0601-003440 113-0471 LED IR Checks the upper limit of output
of stack sensor tray
(led)
S14 Rear tamper 0604-001393 113-0380 Photo Checks the rear tamper locates at
home sensor interrupter the home position
S15 Top cover JC39-01610A (*) 113-0420 Cover open Checks whether the top cover is
switch switch closed or opened
S16 Ejector 1 home 0604-001393 113-0461 Photo Checks the ejector 1 locates at the
sensor interrupter home position
S17 End fence 0604-001381 (*) 113-0361 Photo emitter, Check paper comes into the end
sensor detector fence unit
S18 Punch waste 0604-001393 113-0620 Photo Detects the punch waste box is
box sensor interrupter installed
S19 Punch waste 0604-001381 (*) 113-0621 Photo emitter, Checks the punch waste box is full
full sensor detector
S21 Exit sensor 0604-001415 (*) 113-0360 Photo Checks paper comes into the exit
interrupter unit
(*) This part is in ordering system.
M1 Stapler JC93-00999A (*) 113-0581 Step motor Drives the stapler unit
position
motor
M2 Exit motor JC31-00169B (*) 113-0502 Step motor Drives the exit roller and the
sub paddle unit
M3 Main paddle JC93-01001A (*) 113-0510 Step motor Home Drives the main paddle unit
motor
assembly
M4 Output tray JC90-01334B (*) 113-0570 DC Motor Encoder Drives the output tray unit
motor
assembly
Overview 2467
Table 6-8 Inner finisher system - motor, solenoid (continued)
M5 Rear tamper JC93-01001A (*) 113-0520 Step motor Home Drives the rear tamper unit
motor
assembly
M7 Ejector1 JC93-00998A 113-0561 Step Motor Home Drives the ejector 1 unit
motor
assembly
M8 Paper JC93-00802B 113-0571 Step Motor Home Drives paper support unit
support
motor
assembly
M9 Front tamper JC93-01001A (*) 113-0530 Step Motor Home Drives the front tamper unit
motor
assembly
M10 Entrance JC90-01344A (*) 113-0501 Step Motor Drives the entrance roller and
motor the middle roller
assembly
SL1 Paper holding JC33-00037A (*) 113-0591 Solenoid Drives paper holding unit
solenoid
(*) This part is in ordering system.
The sensor mounted at the driving motor detects motor operation. If a motor doesn’t work properly, an
event code only for the motor will pop up.
The home position sensor is installed for the purpose of checking the reference point when the specific
unit is operating.
Roller
Figure 6-10 Inner finisher system - roller
Overview 2469
Table 6-9 Inner finisher system - roller (continued)
PCA
Figure 6-11 Inner finisher system - PCA
2 Rear joint PCA JC92-02780A (*) Joint PCA between main PCA
and several parts punch, stapler,
entrance, and front door
(*) This part is in ordering system.
The punch unit is a device that punches holes in a specific location on a sheet of paper. The punch unit is
located immediately before the entrance unit and punches holes onto a paper.
Figure 6-12 Inner finisher system - punched hole location and pair
For more information, go to the HP WISE support portal and search for HP LaserJet Managed MFP - How
to use the hole punch (c05450959).
Figure 6-13 Inner finisher system - punch unit overview
- Hole 2/3 Punch Y1G02-67901 (*) Punch unit assembly for hole
2/3
Hole 2/4 Punch Y1G03-67901
Punch unit assembly for hole
Swedish Punch Y1G04-67901 2/4
Entrance unit
Learn about the entrance unit of the inner finisher.
The entrance unit is located right after the punch unit. This unit is driven by entrance motor which is
installed on the rear of the finisher. This motor is connected to the entrance roller by a belt, which
transfers driving force to move paper from the printer to the finisher inside. If an error such as paper
jam occurs in the entrance unit, the entrance sensor detects the error and generates an event code
(13.60.xx).
M10 Entrance motor JC90-01344A (*) 113-0501 Drives the entrance roller
assembly connected by a belt
Diverter unit
Learn about the diverter unit of the inner finisher.
The diverter unit holds paper so that the newly printed paper can wait for a few seconds until the stapled
bundle moves to the output tray. The diverter unit is used to change paper path, which is done by a
spring mounted on the diverter unit. When paper exit from the unit, it goes through the upper path of
the diverter. When the paper rolls back, it passes the lower paper path created by the diverter. Here, the
paper sits for a while until the next paper is ready to come out together.
M10 Entrance motor JC90-01344A (*) 113-501 Drives the feed roller connected
assembly by a belt
The exit unit is the part that moves paper from the diverter unit to the ejector unit. The exit unit
is powered by an exit motor installed on the front of the finisher. The motor and the exit roller are
connected by a single belt. The exit motor rotates in both the forward and reverse directions, since it
serves to return paper to a new paper path created by the diverter unit. The exit sensor is installed right
in front of exit roller. It generates an event code when a paper jam occurred.
3 Exit sensor actuator JC66-04199A (*) 113-0360 Makes the sensor on and off by
checking paper
M2 Exit motor assembly JC90-01331A 113-0502 Drives the exit roller connected
by a belt
Paper support unit works to prevent the paper from falling out or being folded. Also, the newly printed
paper will not scatter papers already sitting on the output tray. Paper guides are installed on each front
and rear side of the finisher, these guides move towards the output tray when the paper exits, then the
guides return to the original position after the support operation is completed. The paper support home
sensor confirms the original position of the guide.
Figure 6-24 Inner finisher system - paper support unit detail view
Table 6-15 Inner finisher system - paper support unit parts information
S12 Paper support home 0604-001393 113-0481 Detects the paper support
sensor guides locate at the home
position
Paddle unit
Learn about the paddle unit of the inner finisher.
The paddle unit consists of two paddle systems, a main paddle and a sub paddle. First, when paper is
discharged from the exit unit, the main paddle unit moves paper to the sub paddle. Then the sub paddle
unit moves paper to the end fence unit so that it can be ready to be stapled.
The main paddle unit is operated by the main paddle motor. The main paddle sensor detects the main
paddle position. The sub paddle unit rotates by the exit motor.
Figure 6-27 Inner finisher system - paddle unit driving system overview (sub paddle unit)
Figure 6-28 Inner finisher system - paddle unit driving system detail view (1/2)
M3 Main paddle motor JC90-01331A (*) 113-0510 Drives the main paddle unit
assembly connected by a belt
M2 Exit motor JC31-00169B (*) 113-0502 Drives the sub paddle unit
connected by a belt
(*) This part is in ordering system.
Tamper unit
Learn about the tamper unit of the inner finisher.
The tamper unit functions to align the left and right sides of a bundle of paper in order to staple it to the
correct position. When a certain amount of paper for stapling is collected after printing, the tamper unit
hits the left and right ends of the paper to align the paper correctly.
Each temper has a motor on the back side that delivers driving force to move. The temper unit sensors
are mounted on the back side of the unit, to check the position of the temper unit.
Figure 6-31 Inner finisher system - tamper unit detail view (1/3)
Figure 6-32 Inner finisher system - tamper unit detail view (rear) (2/3)
M5 Rear tamper motor JC93-01001A (*) 113-0520 Drives the rear temper unit
assembly
S14 Rear tamper home 0604-001393 113-0380 Detects the reference position
sensor of the tamper unit
M9 Front tamper motor JC93-01001A (*) 113-0530 Drives the front tamper unit
assembly
The paddle unit moves paper to the end fence unit. The end fence unit sets the standard position of the
paper to be aligned towards top and bottom of the paper. The end fence is fixed onto the finisher, and the
end fence sensor can sense any paper entering the end fence unit.
Figure 6-35 Inner finisher system - end fence unit detail view
Table 6-18 Inner finisher system - end fence unit parts information
2 End fence sensor 0604-001381 (*) 113-0361 Detects paper whether paper
exists in the end fence unit
(*) This part is in ordering system.
Stapler unit
Learn about the stapler unit of the inner finisher.
Stapler unit is a device installed inside the finisher that staples a bundle of aligned documents.
Documents are collected as a bundle by the tamper unit and the end fence unit for stapling, then
stapler assembly staples the bundle. There are 6 options to make a bundle.
The stapler unit moves using the stapler motor installed inside. The four stapler position sensors are
mounted so that the stapler can be positioned in the exact stapling position whether it is stapled on
the left, the right, or at the center of the document. Stapling is done by the motor inside the stapler
assembly.
Figure 6-38 Inner finisher system - stapler unit detail view (1/2)
Figure 6-39 Inner finisher system - stapler unit detail view (2/2)
S2 Stapler position sensor 0604-001393 (*) 113-0491 Detects and moves the staple
assembly position to make a
113-0492 bundle of paper at the exact
location
M1 Stapler position motor JC93-00999A (*) 113-0581 Gets the staple assembly move
toward top and down direction
of paper
(*) This part is in ordering system.
2. The stapler assembly checks front and rear home position and moves where the stapler position
sensors are located depending on stapling types.
The ejector unit moves a bundle of stapled paper out. The ejector unit consists of ejector1 and ejector2.
The Ejector1 transfers a stapled paper loaded at the end fence unit to the ejector2 unit. During this
process, the ejector1 motor transmits the driving force to the ejector1 unit. And the ejector1 home
position sensor controls the movement of the ejector1. When the paper arrives at the ejector2 unit, the
ejector2 grabs a stack of paper and ejects it onto the output tray. The ejector2 motor is responsible for
this process, and the ejector2 motor sensor helps it to be controlled correctly. In addition, the ejector2
home position sensor is mounted to check the location of the ejector2.
Figure 6-42 Inner finisher system - ejector unit detail view (2/3)
Figure 6-43 Inner finisher system - ejector unit detail view (3/3)
S10 Ejector2 home sensor 0604-001393 (*) 113-0462 Detects the home position of
the ejector2
S16 Ejector1 home sensor 0604-001393 (*) 113-0461 Detects the home position of
the ejector1
M6 Ejector2 motor JC93-01168A (*) 113-0562 Moves the ejector2 forward and
assembly backward
2. Ejector 2 grabs paper, then moves forward to the output tray unit direction.
The output tray moves up and down along the rails inside the finisher, and the output tray motor controls
those movement according to the signals sent from the paper holding sensor. As paper stacks up on
the output tray, the paper holding unit is lifted by papers. When the paper holding sensor is touched, the
output tray moves downward.
The machine detects when the output tray is full as the output tray hits the lower limit switch. The output
tray top of stack sensor is mounted on both left and right sides for the case that the paper holding
sensor breaks down.
Figure 6-45 Inner finisher system - output tray unit detail view (1/2)
Figure 6-46 Inner finisher system - output tray unit detail view (2/2)
Table 6-21 Inner finisher system - output tray unit parts information
M4 Output tray motor JC90-01334B (*) 113-0570 Moves the output tray up and
assembly down
S6 Output tray motor 0604-001393 113-0473 Detects if the output tray motor
sensor is operational
S7 Output tray lower limit JC90-01320A (*) 113-0472 Detects the lowest position of
switch the output tray
3 Output tray lower JC66-04200A (*) 113-0472 Detects the lowest position of
actuator the output tray
Table 6-22 Inner finisher system - output tray unit parts information
1 Paper holding actuator JC90-01313A (*) Controls the output tray height,
and grabs stacked paper not to
be scattered
SL1 Paper holding solenoid JC33-00037A (*) 113-0591 Moves paper holding actuator
up when paper goes out to the
output tray
Inner finisher system - output tray & paper holding unit operation
1. Paper holding unit helps paper stores stable on the output tray. Besides it detects amount of
stacked paper and get the output tray moves downward.
3. As the paper accumulates, output tray moves downward. When it reaches at the end of the moving
range, output tray lower limit switch is pressed. The switch detects paper stacks full on the output
tray.
4. In case of fatal error in the output tray unit and paper holding unit, output tray top of stack sensor
makes the machine emergency stop so that output tray unit does not move upward.
● Finisher docking
sensor (113-0000)
● Entrance sensor
(113-0350)
CN2 Rear ● Rear tamper motor ● Rear tamper home ● Top cover switch
(113-0520) sensor (113-0380) (113-0420)
● Exit sensor
(113-0360)
CN3 Rear joint ● Stapler motor ● Stapler low ● Front cover switch
(113-0550) sensor(113-0440) (113-0420)
● Stapler position
sensor (rear home)
(113-0492)
● Punch motor
sensor(113-0600)
● Ejector1 home
sensor (113-0461)
● Stapler position
sensor (mid rear) (-)
Service approach
Learn about the service approach of the inner finisher.
CAUTION: When working on the product, do not pick up the unit by the output tray, which will detach
under the weight of the product.
● Do not make unauthorized changes or additions to the printer. Unauthorized changes might cause
the printer to malfunction and create electric shock or fire hazards.
● Use caution when dismantling the unit. Take note of the location of each screw or other part. This
printer contains different kinds of screws. Using the wrong screw might lead to system failure, short
circuit or electric shock.
● Regularly check the condition of the power cable, plug and socket. Bad contacts might lead to
overheating and fire. Damaged cables might lead to electric shock or unit malfunction.
– Do not touch any soldered connections, connector terminals, or other electronic parts when
handling insulated parts.
– Touch a grounded area of the printer chassis to discharge static electric charge before
touching a PCA.
– Do not touch a PCA with bare hands or metal objects. Doing so might create a short circuit or
cause electric shock. Use caution when handling a PCA with moving parts such as sensors,
motors, or lamps, as they might become very hot.
– Use caution when fitting and removing screws. Watch for hidden screens. Make sure that the
correct screw is used and make sure that when toothed washers are removed, they are refitted
in their original positions.
– Place the product on an ESD workstation or mat, or use an ESD strap (if one is available). If
an ESD workstation, mat, or strap is not available, ground yourself by touching the sheet-metal
chassis before touching an ESD-sensitive part.
– Do not touch any soldered connections, connector terminals, or other electronic parts when
handling insulated parts.
– Touch a grounded area of the printer chassis to discharge static electric charge before
touching a PCA.
– Do not touch a PCA with bare hands or metal objects. Doing so might create a short circuit or
cause electric shock. Use caution when handling a PCA with moving parts such as sensors,
motors, or lamps, as they might become very hot.
– Use caution when fitting and removing screws. Watch for hidden screens. Make sure that the
correct screw is used and make sure that when toothed washers are removed, they are refitted
in their original positions.
– Place the product on an ESD workstation or mat, or use an ESD strap (if one is available). If
an ESD workstation, mat, or strap is not available, ground yourself by touching the sheet-metal
chassis before touching an ESD-sensitive part.
Many of the parts are held in place with plastic latches. The latches can break easily; release them
carefully. To remove such parts, press the hook end of the latch away from the part to which it is latched.
● Place the product on an ESD workstation or mat, or use an ESD strap (if one is available). If an
ESD workstation, mat, or strap is not available, ground yourself by touching the sheet-metal chassis
before touching an ESD-sensitive part.
ESD precautions
Learn the importance of electrostatic discharge.
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Look for the ESD reminder
when removing printer parts. Always perform service work at an ESD-protected workstation or mat. If
an ESD workstation or mat is not available, touch the sheet-metal chassis to provide a static ground
before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the printer.
● Verify that all parts are correctly reinstalled and are properly working.
● Print any pages necessary to verify that the repair resolved the issue and did not create any new
issues.
● Verify that the printer is in better condition than when you arrived, cosmetically and electrically.
Post-service test
Perform the following tests to verify that the repair or replacement was successful:
Print-quality test
Learn about the print-quality test.
3. Attach the power cord and interface cable or interface cables, and then turn on the product.
5. Print a print quality page, and then verify that there are no lines, streaks, banding, or other print
quality defects.
6. Send a print job from the host computer, and then verify that the output meets expectations.
Ordering
Order parts by authorized service providers.
Order through service or support providers Contact an HP-authorized service or support provider.
Order using the HP Embedded Web Server (EWS) To access, in a supported web browser on your
computer, enter the printer IP address or host name
in the address/URL field. The EWS contains a link to
the HP SureSupply web site, which provides options for
purchasing Original HP supplies.
Orderable parts
Not all of the parts shown in the exploded assembly diagrams are orderable parts.
Refer to the tables following the diagrams or the alphabetical/numerical parts lists to determine if a part
is orderable.
NOTE: Some parts are sensitive to electrostatic discharge (ESD). Always perform service work
at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch the sheet-
metal chassis to provide a static ground before touching an ESD-sensitive assembly. Protect the ESD-
sensitive assemblies by placing them in ESD pouches when they are out of the printer.
6-1
6-2
5 SS456-61001 Ejector 1
Figure 6-52 Inner finisher (main paddle unit, entrance unit, exit unit, paper holding unit, and output tray
unit)
23-1
23
23-2
8-1
8-2
25 20
15-2
15-1
24
Table 6-27 Inner finisher (main paddle unit, entrance unit, exit unit, paper holding unit, and output tray unit)
Inner finisher (main paddle unit, entrance unit, exit unit, paper holding unit, and output tray unit) 2511
Inner finisher (paper support unit)
Parts diagram and parts list for the inner finisher (paper support unit).
2-2
2-1
1 2
2 2-1
2-2
1-1
1-2
7
6
8
2
5 7
2
6
1 SS456-61001 Ejector 1
Covers
To view tear down and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
http://www.hp.com/buy/parts .
Required tools
● #2 JIS screwdriver with a magnetic tip
5. From the right side of the front cover, carefully lift and pry toward the top-left corner to remove the
front cover.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
http://www.hp.com/buy/parts .
Required tools
● #2 JIS screwdriver with a magnetic tip
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
http://www.hp.com/buy/parts .
Required tools
● #2 JIS screwdriver with a magnetic tip
1. Open the front door and then open the punch cover.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
http://www.hp.com/buy/parts .
Required tools
● #2 JIS screwdriver with a magnetic tip
■ Remove one screw at the rear of the inner finisher, and then remove the top cover by lifting off the
hinge pins at the front.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
http://www.hp.com/buy/parts .
Required tools
● #2 JIS screwdriver with a magnetic tip
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
http://www.hp.com/buy/parts .
Required tools
● #2 JIS screwdriver with a magnetic tip
5. From the right side of the front cover, carefully lift and pry toward the top-left corner to remove the
front cover.
1. Rotate the pulley until the output tray frame depart from the gear.
TIP: Push the paper holding actuator into the inner finisher when reassembling. Be sure to level
the output tray.
Use the following video and instructions when the reinstalling the output tray frame assembly.
a. Position the first wheel into the channel on both sides while pushing the paper holding
actuator.
b. Let the second wheel rest on the channel on both sides simultaneously.
d. Rotate the pulley until the output tray frame is no longer lifted. It can make to level the output
tray frame.
3. Unplug two inline connectors, and then remove the left cover.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Entrance unit
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
2. Remove one screw, unplug the connector, and then remove the entrance sensor bracket.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
5. From the right side of the front cover, carefully lift and pry toward the top-left corner to remove the
front cover.
1. Open the front door and then open the punch cover.
1. Unplug the connector. Remove the e-ring, and then remove the slide shaft at the rear of the inner
finisher.
1. On the front of the inner finisher, remove the e-ring and bushing.
Figure 6-97 Remove the e-ring, pulley, bushing, belt, and spring
Figure 6-98 Remove the diverter guide and the middle roller
2. Unplug the connector under the middle paper guide. And then, remove the middle paper guide.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Exit unit
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
http://www.hp.com/buy/parts .
Required tools
● #2 JIS screwdriver with a magnetic tip
5. From the right side of the front cover, carefully lift and pry toward the top-left corner to remove the
front cover.
1. Open the top cover, and then remove one screw securing the sub paddle unit.
Figure 6-108 Remove the e-ring, pulley, timing belt, and bushing
2. On the front of the inner finisher, release the timing belt connected to the exit motor.
4. On the rear of the inner finisher, remove the e-ring and the pulley and then remove the e-ring and
the bushing.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
5. From the right side of the front cover, carefully lift and pry toward the top-left corner to remove the
front cover.
1. Open the front door and then open the punch cover.
1. Unplug the connector. Remove the e-ring, and then remove the slide shaft at the rear of the inner
finisher.
1. On the front of the inner finisher, remove the e-ring and bushing.
Figure 6-124 Remove the e-ring, pulley, bushing, belt, and spring
Figure 6-125 Remove the diverter guide and the middle roller
2. Unplug the connector under the middle paper guide. And then, remove the middle paper guide.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
5. From the right side of the front cover, carefully lift and pry toward the top-left corner to remove the
front cover.
■ Remove two screws, and then remove the exit motor from the bracket.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
Use the table below to identify the correct part number for your printer. To order the part, go to
http://www.hp.com/buy/parts .
Required tools
● #2 JIS screwdriver with a magnetic tip
1. Rotate the pulley until the output tray frame depart from the gear.
TIP: Push the paper holding actuator into the inner finisher when reassembling. Be sure to level
the output tray.
Use the following video and instructions when the reinstalling the output tray frame assembly.
a. Position the first wheel into the channel on both sides while pushing the paper holding
actuator.
b. Let the second wheel rest on the channel on both sides simultaneously.
d. Rotate the pulley until the output tray frame is no longer lifted. It can make to level the output
tray frame.
3. Unplug two inline connectors, and then remove the left cover.
1. Open one clamp and unplug five connectors, and then remove the wire harness from the front
harness guide.
■ Remove three screws, and then remove the output tray motor assembly.
■ Remove one screw, and then remove the output tray lower limit switch.
Figure 6-147 Remove e-ring, rack pinion gear, pin, and bushing
Figure 6-148 Remove the paper holding shaft and the actuator
1. Open the top cover, and then remove one screw securing the sub paddle unit.
Figure 6-150 Remove the e-ring, pulley, timing belt, and bushing
2. On the front of the inner finisher, release the timing belt connected to the exit motor.
4. On the rear of the inner finisher, remove the e-ring and the pulley and then remove the e-ring and
the bushing.
3. Remove four screws, and then remove the ejector & paper support assembly.
TIP: When reassembling the drive shaft, ensure the paper supports are in the full down
position(against the stops).
2. Remove one screw, and then remove the front paper support.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
Use the table below to identify the correct part number for your printer. To order the part, go to
http://www.hp.com/buy/parts .
Required tools
● #2 JIS screwdriver with a magnetic tip
1. Rotate the pulley until the output tray frame depart from the gear.
TIP: Push the paper holding actuator into the inner finisher when reassembling. Be sure to level
the output tray.
Use the following video and instructions when the reinstalling the output tray frame assembly.
a. Position the first wheel into the channel on both sides while pushing the paper holding
actuator.
b. Let the second wheel rest on the channel on both sides simultaneously.
d. Rotate the pulley until the output tray frame is no longer lifted. It can make to level the output
tray frame.
3. Unplug two inline connectors, and then remove the left cover.
1. Open one clamp and unplug five connectors, and then remove the wire harness from the front
harness guide.
■ Remove three screws, and then remove the output tray motor assembly.
■ Remove one screw, and then remove the output tray lower limit switch.
Figure 6-181 Remove e-ring, rack pinion gear, pin, and bushing
Figure 6-182 Remove the paper holding shaft and the actuator
1. Open the top cover, and then remove one screw securing the sub paddle unit.
Figure 6-184 Remove the e-ring, pulley, timing belt, and bushing
2. On the front of the inner finisher, release the timing belt connected to the exit motor.
4. On the rear of the inner finisher, remove the e-ring and the pulley and then remove the e-ring and
the bushing.
3. Remove four screws, and then remove the ejector & paper support assembly.
2. Remove the shaft while pulling the bushing in the direction of the arrow.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
5. From the right side of the front cover, carefully lift and pry toward the top-left corner to remove the
front cover.
1. Rotate the pulley until the output tray frame depart from the gear.
TIP: Push the paper holding actuator into the inner finisher when reassembling. Be sure to level
the output tray.
Use the following video and instructions when the reinstalling the output tray frame assembly.
a. Position the first wheel into the channel on both sides while pushing the paper holding
actuator.
b. Let the second wheel rest on the channel on both sides simultaneously.
d. Rotate the pulley until the output tray frame is no longer lifted. It can make to level the output
tray frame.
3. Unplug two inline connectors, and then remove the left cover.
1. Open one clamp and unplug five connectors, and then remove the wire harness from the front
harness guide.
■ Remove three screws, and then remove the output tray motor assembly.
■ Remove one screw, and then remove the output tray lower limit switch.
Figure 6-216 Remove e-ring, rack pinion gear, pin, and bushing
Figure 6-217 Remove the paper holding shaft and the actuator
1. Open the top cover, and then remove one screw securing the sub paddle unit.
Figure 6-219 Remove the e-ring, pulley, timing belt, and bushing
2. On the front of the inner finisher, release the timing belt connected to the exit motor.
4. On the rear of the inner finisher, remove the e-ring and the pulley and then remove the e-ring and
the bushing.
3. Remove four screws, and then remove the ejector & paper support assembly.
2. Remove the shaft while pulling the bushing in the direction of the arrow.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Required tools
● #2 JIS screwdriver with a magnetic tip
1. Rotate the pulley until the output tray frame depart from the gear.
TIP: Push the paper holding actuator into the inner finisher when reassembling. Be sure to level
the output tray.
Use the following video and instructions when the reinstalling the output tray frame assembly.
a. Position the first wheel into the channel on both sides while pushing the paper holding
actuator.
b. Let the second wheel rest on the channel on both sides simultaneously.
d. Rotate the pulley until the output tray frame is no longer lifted. It can make to level the output
tray frame.
3. Unplug two inline connectors, and then remove the left cover.
1. Open one clamp and unplug five connectors, and then remove the wire harness from the front
harness guide.
■ Remove three screws, and then remove the output tray motor assembly.
■ Remove one screw, and then remove the output tray lower limit switch.
Figure 6-252 Remove e-ring, rack pinion gear, pin, and bushing
Figure 6-253 Remove the paper holding shaft and the actuator
1. Open the top cover, and then remove one screw securing the sub paddle unit.
Figure 6-255 Remove the e-ring, pulley, timing belt, and bushing
2. On the front of the inner finisher, release the timing belt connected to the exit motor.
4. On the rear of the inner finisher, remove the e-ring and the pulley and then remove the e-ring and
the bushing.
3. Remove four screws, and then remove the ejector & paper support assembly.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Paddle unit
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
2. Rotate the main paddle shaft to see the lower side of the main paddle.
TIP: When reassembling the main paddle, check the pin position of the paddle and the hole
position of the shaft, and then assemble them.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
5. From the right side of the front cover, carefully lift and pry toward the top-left corner to remove the
front cover.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Required tools
● #2 JIS screwdriver with a magnetic tip
5. From the right side of the front cover, carefully lift and pry toward the top-left corner to remove the
front cover.
1. Remove three screws, unplug the connector, and then remove the main paddle motor bracket.
2. Remove two screws, and then remove the motor from the bracket.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Required tools
● #2 JIS screwdriver with a magnetic tip
5. From the right side of the front cover, carefully lift and pry toward the top-left corner to remove the
front cover.
■ Remove three screws, unplug the connector, and then remove the main paddle motor bracket.
TIP: When reassembling the main paddle, check the pin position of the paddle and the hole
position of the shaft, and then assemble them.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
http://www.hp.com/buy/parts .
1. Open the top cover, and then remove one screw securing the sub paddle unit.
Figure 6-291 Remove the e-ring, pulley, timing belt, and bushing
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Tamper unit
Front tamper
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
http://www.hp.com/buy/parts .
Required tools
● #2 JIS screwdriver with a magnetic tip
1. Rotate the pulley until the output tray frame depart from the gear.
TIP: Push the paper holding actuator into the inner finisher when reassembling. Be sure to level
the output tray.
Use the following video and instructions when the reinstalling the output tray frame assembly.
a. Position the first wheel into the channel on both sides while pushing the paper holding
actuator.
b. Let the second wheel rest on the channel on both sides simultaneously.
d. Rotate the pulley until the output tray frame is no longer lifted. It can make to level the output
tray frame.
3. Unplug two inline connectors, and then remove the left cover.
1. Open one clamp and unplug five connectors, and then remove the wire harness from the front
harness guide.
■ Remove three screws, and then remove the output tray motor assembly.
■ Remove one screw, and then remove the output tray lower limit switch.
Figure 6-308 Remove e-ring, rack pinion gear, pin, and bushing
Figure 6-309 Remove the paper holding shaft and the actuator
1. Open the top cover, and then remove one screw securing the sub paddle unit.
Figure 6-311 Remove the e-ring, pulley, timing belt, and bushing
2. On the front of the inner finisher, release the timing belt connected to the exit motor.
4. On the rear of the inner finisher, remove the e-ring and the pulley and then remove the e-ring and
the bushing.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
5. From the right side of the front cover, carefully lift and pry toward the top-left corner to remove the
front cover.
1. Rotate the pulley until the output tray frame depart from the gear.
TIP: Push the paper holding actuator into the inner finisher when reassembling. Be sure to level
the output tray.
Use the following video and instructions when the reinstalling the output tray frame assembly.
a. Position the first wheel into the channel on both sides while pushing the paper holding
actuator.
b. Let the second wheel rest on the channel on both sides simultaneously.
d. Rotate the pulley until the output tray frame is no longer lifted. It can make to level the output
tray frame.
3. Unplug two inline connectors, and then remove the left cover.
1. Open one clamp and unplug five connectors, and then remove the wire harness from the front
harness guide.
■ Remove three screws, and then remove the output tray motor assembly.
■ Remove one screw, and then remove the output tray lower limit switch.
Figure 6-335 Remove e-ring, rack pinion gear, pin, and bushing
Figure 6-336 Remove the paper holding shaft and the actuator
1. Open the top cover, and then remove one screw securing the sub paddle unit.
Figure 6-338 Remove the e-ring, pulley, timing belt, and bushing
2. On the front of the inner finisher, release the timing belt connected to the exit motor.
4. On the rear of the inner finisher, remove the e-ring and the pulley and then remove the e-ring and
the bushing.
■ Unplug the connector, and then remove the front tamper home sensor.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Required tools
● #2 JIS screwdriver with a magnetic tip
5. From the right side of the front cover, carefully lift and pry toward the top-left corner to remove the
front cover.
2. Push the paper holding actuator into the inner finisher, and then remove the output tray.
2. Push the paper holding actuator into the inner finisher, and then remove the output tray frame.
TIP: Push the paper holding actuator into the inner finisher when reassembling. Be sure to level
the output tray.
Use the following video and instructions when the reinstalling the output tray frame assembly.
b. Let the second wheel rest on the channel on both sides simultaneously.
c. Gently squeeze the wheels into channel until the output tray frame meet the gear.
d. Rotate the pulley until the output tray frame is no longer lifted. It can make to level the output
tray frame.
1. Open one clamp and unplug five connectors, and then remove the wire harness from the front
harness guide.
■ Remove three screws, and then remove the output tray motor assembly.
■ Remove one screw, and then remove the output tray lower limit switch.
Figure 6-363 Remove e-ring, rack pinion gear, pin, and bushing
Figure 6-364 Remove the paper holding shaft and the actuator
1. Open the top cover, and then remove one screw securing the sub paddle unit.
Figure 6-366 Remove the e-ring, pulley, timing belt, and bushing
2. On the front of the inner finisher, release the timing belt connected to the exit motor.
4. On the rear of the inner finisher, remove the e-ring and the pulley and then remove the e-ring and
the bushing.
■ Remove two screws, unplug the connector, and then remove the motor.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Rear tamper
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
Use the table below to identify the correct part number for your printer. To order the part, go to
http://www.hp.com/buy/parts .
Required tools
● #2 JIS screwdriver with a magnetic tip
1. Rotate the pulley until the output tray frame depart from the gear.
TIP: Push the paper holding actuator into the inner finisher when reassembling. Be sure to level
the output tray.
Use the following video and instructions when the reinstalling the output tray frame assembly.
a. Position the first wheel into the channel on both sides while pushing the paper holding
actuator.
b. Let the second wheel rest on the channel on both sides simultaneously.
d. Rotate the pulley until the output tray frame is no longer lifted. It can make to level the output
tray frame.
3. Unplug two inline connectors, and then remove the left cover.
1. Open one clamp and unplug five connectors, and then remove the wire harness from the front
harness guide.
■ Remove three screws, and then remove the output tray motor assembly.
■ Remove one screw, and then remove the output tray lower limit switch.
Figure 6-391 Remove e-ring, rack pinion gear, pin, and bushing
Figure 6-392 Remove the paper holding shaft and the actuator
1. Open the top cover, and then remove one screw securing the sub paddle unit.
Figure 6-394 Remove the e-ring, pulley, timing belt, and bushing
2. On the front of the inner finisher, release the timing belt connected to the exit motor.
4. On the rear of the inner finisher, remove the e-ring and the pulley and then remove the e-ring and
the bushing.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
5. From the right side of the front cover, carefully lift and pry toward the top-left corner to remove the
front cover.
1. Rotate the pulley until the output tray frame depart from the gear.
TIP: Push the paper holding actuator into the inner finisher when reassembling. Be sure to level
the output tray.
Use the following video and instructions when the reinstalling the output tray frame assembly.
a. Position the first wheel into the channel on both sides while pushing the paper holding
actuator.
b. Let the second wheel rest on the channel on both sides simultaneously.
d. Rotate the pulley until the output tray frame is no longer lifted. It can make to level the output
tray frame.
3. Unplug two inline connectors, and then remove the left cover.
1. Open one clamp and unplug five connectors, and then remove the wire harness from the front
harness guide.
■ Remove three screws, and then remove the output tray motor assembly.
■ Remove one screw, and then remove the output tray lower limit switch.
Figure 6-418 Remove e-ring, rack pinion gear, pin, and bushing
Figure 6-419 Remove the paper holding shaft and the actuator
1. Open the top cover, and then remove one screw securing the sub paddle unit.
Figure 6-421 Remove the e-ring, pulley, timing belt, and bushing
2. On the front of the inner finisher, release the timing belt connected to the exit motor.
4. On the rear of the inner finisher, remove the e-ring and the pulley and then remove the e-ring and
the bushing.
■ Unplug the connector, and then remove the rear tamper home sensor.
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Required tools
● #2 JIS screwdriver with a magnetic tip
5. From the right side of the front cover, carefully lift and pry toward the top-left corner to remove the
front cover.
2. Push the paper holding actuator into the inner finisher, and then remove the output tray.
2. Push the paper holding actuator into the inner finisher, and then remove the output tray frame.
TIP: Push the paper holding actuator into the inner finisher when reassembling. Be sure to level
the output tray.
Use the following video and instructions when the reinstalling the output tray frame assembly.
b. Let the second wheel rest on the channel on both sides simultaneously.
c. Gently squeeze the wheels into channel until the output tray frame meet the gear.
d. Rotate the pulley until the output tray frame is no longer lifted. It can make to level the output
tray frame.
1. Open one clamp and unplug five connectors, and then remove the wire harness from the front
harness guide.
■ Remove three screws, and then remove the output tray motor assembly.
■ Remove one screw, and then remove the output tray lower limit switch.
Figure 6-446 Remove e-ring, rack pinion gear, pin, and bushing
Figure 6-447 Remove the paper holding shaft and the actuator
1. Open the top cover, and then remove one screw securing the sub paddle unit.
Figure 6-449 Remove the e-ring, pulley, timing belt, and bushing
2. On the front of the inner finisher, release the timing belt connected to the exit motor.
4. On the rear of the inner finisher, remove the e-ring and the pulley and then remove the e-ring and
the bushing.
■ Remove two screws, unplug the connector, and then remove the motor.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Stapler unit
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
■ Remove two screws, unplug the motor connector. And then remove exit motor bracket.
2. Remove one screw, unplug two connectors, and then remove the stapler assembly.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
5. From the right side of the front cover, carefully lift and pry toward the top-left corner to remove the
front cover.
1. Open the front door and then open the punch cover.
1. Unplug the connector. Remove the e-ring, and then remove the slide shaft at the rear of the inner
finisher.
1. On the front of the inner finisher, remove the e-ring and bushing.
Figure 6-475 Remove the e-ring, pulley, bushing, belt, and spring
Figure 6-476 Remove the diverter guide and the middle roller
2. Unplug the connector under the middle paper guide. And then, remove the middle paper guide.
1. Remove three screws at the front of the inner finisher, and then remove the bracket.
4. Loosen three cable clamps. Unplug the connector at the sensor, and then remove the end fence
sensor bracket.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
http://www.hp.com/buy/parts .
5. From the right side of the front cover, carefully lift and pry toward the top-left corner to remove the
front cover.
2. Remove left-side one screw at the rear of the inner finisher, and then remove the middle cover by
lifting off the hinge pins at the front.
1. Unplug the connector. Remove the e-ring, and then remove the slide shaft at the rear of the inner
finisher.
3. Remove the front punch sheet, and then remove the e-ring and the washer. And then remove the
punch cover.
2. On the rear of the inner finisher, remove the e-ring, pulley, bushing, belt, and spring (slightly hidden
from view).
Figure 6-497 Remove the e-ring, pulley, bushing, belt, and spring
Figure 6-498 Remove the diverter guide and the middle roller
1. Remove six screws, and then open the middle paper guide in the direction of the arrow.
1. Remove three screws, unplug the motor connector, and then remove the stapler position motor
bracket.
TIP: Use the following steps when reinstalling the stapler position motor.
2. Apply tension to the spring by pulling the belt, and then tighten the spring tension screw.
Tightening the screw puts maximum slack in the belt.
3. Lower the stapler position motor while placing the belt on the motor pulley, and then secure
the bracket with three screws.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Ejector unit
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
http://www.hp.com/buy/parts .
SS456-61001 Ejector
Required tools
● #2 JIS screwdriver with a magnetic tip
1. Rotate the pulley until the output tray frame depart from the gear.
TIP: Push the paper holding actuator into the inner finisher when reassembling. Be sure to level
the output tray.
Use the following video and instructions when the reinstalling the output tray frame assembly.
a. Position the first wheel into the channel on both sides while pushing the paper holding
actuator.
b. Let the second wheel rest on the channel on both sides simultaneously.
d. Rotate the pulley until the output tray frame is no longer lifted. It can make to level the output
tray frame.
3. Unplug two inline connectors, and then remove the left cover.
1. Open one clamp and unplug five connectors, and then remove the wire harness from the front
harness guide.
■ Remove three screws, and then remove the output tray motor assembly.
■ Remove one screw, and then remove the output tray lower limit switch.
Figure 6-518 Remove e-ring, rack pinion gear, pin, and bushing
Figure 6-519 Remove the paper holding shaft and the actuator
1. Open the top cover, and then remove one screw securing the sub paddle unit.
Figure 6-521 Remove the e-ring, pulley, timing belt, and bushing
2. On the front of the inner finisher, release the timing belt connected to the exit motor.
4. On the rear of the inner finisher, remove the e-ring and the pulley and then remove the e-ring and
the bushing.
3. Remove four screws, and then remove the ejector & paper support assembly.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Removal and replacement: Ejector motor assembly (S11/ M6/ M7) 2839
Table 6-63 Part information
Required tools
● #2 JIS screwdriver with a magnetic tip
5. From the right side of the front cover, carefully lift and pry toward the top-left corner to remove the
front cover.
2. Push the paper holding actuator into the inner finisher, and then remove the output tray.
2. Push the paper holding actuator into the inner finisher, and then remove the output tray frame.
TIP: Push the paper holding actuator into the inner finisher when reassembling. Be sure to level
the output tray.
Use the following video and instructions when the reinstalling the output tray frame assembly.
b. Let the second wheel rest on the channel on both sides simultaneously.
c. Gently squeeze the wheels into channel until the output tray frame meet the gear.
d. Rotate the pulley until the output tray frame is no longer lifted. It can make to level the output
tray frame.
1. Open one clamp and unplug five connectors, and then remove the wire harness from the front
harness guide.
■ Remove three screws, and then remove the output tray motor assembly.
■ Remove one screw, and then remove the output tray lower limit switch.
Figure 6-550 Remove e-ring, rack pinion gear, pin, and bushing
Figure 6-551 Remove the paper holding shaft and the actuator
1. Open the top cover, and then remove one screw securing the sub paddle unit.
Figure 6-553 Remove the e-ring, pulley, timing belt, and bushing
2. On the front of the inner finisher, release the timing belt connected to the exit motor.
4. On the rear of the inner finisher, remove the e-ring and the pulley and then remove the e-ring and
the bushing.
3. Remove four screws, and then remove the ejector & paper support assembly.
16. Remove the front paper support and the rear paper support
Follow these steps to remove the front paper support and the rear paper support.
1. Remove the e-ring and washer. Remove two timing belts, and then remove one screw.
3. Remove the cable from clamp, and then disconnect two motor connectors and the sensor
connector.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Removal and replacement: Ejector assembly (include end fence, S10/ S16)
Learn how to remove and replace the ejector assembly.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
SS456-61001 Ejector
Required tools
● #2 JIS screwdriver with a magnetic tip
5. From the right side of the front cover, carefully lift and pry toward the top-left corner to remove the
front cover.
1. Rotate the pulley until the output tray frame depart from the gear.
TIP: Push the paper holding actuator into the inner finisher when reassembling. Be sure to level
the output tray.
Use the following video and instructions when the reinstalling the output tray frame assembly.
a. Position the first wheel into the channel on both sides while pushing the paper holding
actuator.
b. Let the second wheel rest on the channel on both sides simultaneously.
d. Rotate the pulley until the output tray frame is no longer lifted. It can make to level the output
tray frame.
3. Unplug two inline connectors, and then remove the left cover.
1. Open one clamp and unplug five connectors, and then remove the wire harness from the front
harness guide.
■ Remove three screws, and then remove the output tray motor assembly.
■ Remove one screw, and then remove the output tray lower limit switch.
Figure 6-587 Remove e-ring, rack pinion gear, pin, and bushing
Figure 6-588 Remove the paper holding shaft and the actuator
1. Open the top cover, and then remove one screw securing the sub paddle unit.
Figure 6-590 Remove the e-ring, pulley, timing belt, and bushing
2. On the front of the inner finisher, release the timing belt connected to the exit motor.
4. On the rear of the inner finisher, remove the e-ring and the pulley and then remove the e-ring and
the bushing.
3. Remove four screws, and then remove the ejector & paper support assembly.
16. Remove the front paper support and the rear paper support
Follow these steps to remove the front paper support and the rear paper support.
Remove the front paper support and the rear paper support 2881
■ Remove two screws, and then pull the paper support assembly out of ejector assembly.
1. Remove the e-ring and washer. Remove two timing belts, and then remove one screw.
3. Remove the cable from clamp, and then disconnect two motor connectors and the sensor
connector.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
5. From the right side of the front cover, carefully lift and pry toward the top-left corner to remove the
front cover.
1. Open the front door and then open the punch cover.
1. Unplug the connector. Remove the e-ring, and then remove the slide shaft at the rear of the inner
finisher.
1. On the front of the inner finisher, remove the e-ring and bushing.
Figure 6-620 Remove the e-ring, pulley, bushing, belt, and spring
Figure 6-621 Remove the diverter guide and the middle roller
2. Unplug the connector under the middle paper guide. And then, remove the middle paper guide.
1. Remove three screws at the front of the inner finisher, and then remove the bracket.
4. Loosen three cable clamps. Unplug the connector at the sensor, and then remove the end fence
sensor bracket.
■ Remove one screw, and then remove the end fence sensor.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
To view teardown and reassembling video of the inner finisher, click the links below.
To view a video for aligning the inner finisher output tray, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
http://www.hp.com/buy/parts .
Required tools
● #2 JIS screwdriver with a magnetic tip
5. From the right side of the front cover, carefully lift and pry toward the top-left corner to remove the
front cover.
1. Rotate the pulley until the output tray frame depart from the gear.
TIP: Push the paper holding actuator into the inner finisher when reassembling. Be sure to level
the output tray.
Use the following video and instructions when the reinstalling the output tray frame assembly.
a. Position the first wheel into the channel on both sides while pushing the paper holding
actuator.
b. Let the second wheel rest on the channel on both sides simultaneously.
d. Rotate the pulley until the output tray frame is no longer lifted. It can make to level the output
tray frame.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
http://www.hp.com/buy/parts .
Required tools
● #2 JIS screwdriver with a magnetic tip
1. Rotate the pulley until the output tray frame depart from the gear.
TIP: Push the paper holding actuator into the inner finisher when reassembling. Be sure to level
the output tray.
Use the following video and instructions when the reinstalling the output tray frame assembly.
a. Position the first wheel into the channel on both sides while pushing the paper holding
actuator.
b. Let the second wheel rest on the channel on both sides simultaneously.
d. Rotate the pulley until the output tray frame is no longer lifted. It can make to level the output
tray frame.
3. Unplug two inline connectors, and then remove the left cover.
■ Remove two screws from both sides of the left cover. Remove the bracket, and then remove the
sensor.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
5. From the right side of the front cover, carefully lift and pry toward the top-left corner to remove the
front cover.
2. Push the paper holding actuator into the inner finisher, and then remove the output tray.
2. Push the paper holding actuator into the inner finisher, and then remove the output tray frame.
TIP: Push the paper holding actuator into the inner finisher when reassembling. Be sure to level
the output tray.
Use the following video and instructions when the reinstalling the output tray frame assembly.
b. Let the second wheel rest on the channel on both sides simultaneously.
c. Gently squeeze the wheels into channel until the output tray frame meet the gear.
d. Rotate the pulley until the output tray frame is no longer lifted. It can make to level the output
tray frame.
1. Open one clamp and unplug five connectors, and then remove the wire harness from the front
harness guide.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
http://www.hp.com/buy/parts .
Required tools
● #2 JIS screwdriver with a magnetic tip
5. From the right side of the front cover, carefully lift and pry toward the top-left corner to remove the
front cover.
1. Rotate the pulley until the output tray frame depart from the gear.
TIP: Push the paper holding actuator into the inner finisher when reassembling. Be sure to level
the output tray.
Use the following video and instructions when the reinstalling the output tray frame assembly.
a. Position the first wheel into the channel on both sides while pushing the paper holding
actuator.
b. Let the second wheel rest on the channel on both sides simultaneously.
d. Rotate the pulley until the output tray frame is no longer lifted. It can make to level the output
tray frame.
3. Unplug two inline connectors, and then remove the left cover.
1. Open one clamp and unplug five connectors, and then remove the wire harness from the front
harness guide.
■ Remove three screws, and then remove the output tray motor assembly.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
http://www.hp.com/buy/parts .
Required tools
● #2 JIS screwdriver with a magnetic tip
1. Rotate the pulley until the output tray frame depart from the gear.
TIP: Push the paper holding actuator into the inner finisher when reassembling. Be sure to level
the output tray.
Use the following video and instructions when the reinstalling the output tray frame assembly.
a. Position the first wheel into the channel on both sides while pushing the paper holding
actuator.
b. Let the second wheel rest on the channel on both sides simultaneously.
d. Rotate the pulley until the output tray frame is no longer lifted. It can make to level the output
tray frame.
3. Unplug two inline connectors, and then remove the left cover.
1. Open one clamp and unplug five connectors, and then remove the wire harness from the front
harness guide.
■ Remove three screws, and then remove the output tray motor assembly.
■ Remove one screw, remove the shaft, and then remove the sensor.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
http://www.hp.com/buy/parts .
Required tools
● #2 JIS screwdriver with a magnetic tip
5. From the right side of the front cover, carefully lift and pry toward the top-left corner to remove the
front cover.
1. Rotate the pulley until the output tray frame depart from the gear.
TIP: Push the paper holding actuator into the inner finisher when reassembling. Be sure to level
the output tray.
Use the following video and instructions when the reinstalling the output tray frame assembly.
a. Position the first wheel into the channel on both sides while pushing the paper holding
actuator.
b. Let the second wheel rest on the channel on both sides simultaneously.
d. Rotate the pulley until the output tray frame is no longer lifted. It can make to level the output
tray frame.
3. Unplug two inline connectors, and then remove the left cover.
1. Open one clamp and unplug five connectors, and then remove the wire harness from the front
harness guide.
■ Remove three screws, and then remove the output tray motor assembly.
■ Remove two screws, unplug the connector, and then remove the output tray motor.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
http://www.hp.com/buy/parts .
Required tools
● #2 JIS screwdriver with a magnetic tip
5. From the right side of the front cover, carefully lift and pry toward the top-left corner to remove the
front cover.
2. Push the paper holding actuator into the inner finisher, and then remove the output tray.
2. Push the paper holding actuator into the inner finisher, and then remove the output tray frame.
TIP: Push the paper holding actuator into the inner finisher when reassembling. Be sure to level
the output tray.
Use the following video and instructions when the reinstalling the output tray frame assembly.
b. Let the second wheel rest on the channel on both sides simultaneously.
c. Gently squeeze the wheels into channel until the output tray frame meet the gear.
d. Rotate the pulley until the output tray frame is no longer lifted. It can make to level the output
tray frame.
1. Open one clamp and unplug five connectors, and then remove the wire harness from the front
harness guide.
■ Remove three screws, and then remove the output tray motor assembly.
■ Remove one screw, and then remove the output tray lower limit switch.
Figure 6-718 Remove e-ring, rack pinion gear, pin, and bushing
Figure 6-719 Remove the paper holding shaft and the actuator
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
http://www.hp.com/buy/parts .
Required tools
● #2 JIS screwdriver with a magnetic tip
1. Rotate the pulley until the output tray frame depart from the gear.
TIP: Push the paper holding actuator into the inner finisher when reassembling. Be sure to level
the output tray.
Use the following video and instructions when the reinstalling the output tray frame assembly.
a. Position the first wheel into the channel on both sides while pushing the paper holding
actuator.
b. Let the second wheel rest on the channel on both sides simultaneously.
d. Rotate the pulley until the output tray frame is no longer lifted. It can make to level the output
tray frame.
3. Unplug two inline connectors, and then remove the left cover.
1. Open one clamp and unplug five connectors, and then remove the wire harness from the front
harness guide.
■ Remove three screws, and then remove the output tray motor assembly.
■ Remove one screw, and then remove the output tray lower limit switch.
Figure 6-735 Remove e-ring, rack pinion gear, pin, and bushing
Figure 6-736 Remove the paper holding shaft and the actuator
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
5. From the right side of the front cover, carefully lift and pry toward the top-left corner to remove the
front cover.
2. Push the paper holding actuator into the inner finisher, and then remove the output tray.
2. Push the paper holding actuator into the inner finisher, and then remove the output tray frame.
TIP: Push the paper holding actuator into the inner finisher when reassembling. Be sure to level
the output tray.
Use the following video and instructions when the reinstalling the output tray frame assembly.
b. Let the second wheel rest on the channel on both sides simultaneously.
c. Gently squeeze the wheels into channel until the output tray frame meet the gear.
d. Rotate the pulley until the output tray frame is no longer lifted. It can make to level the output
tray frame.
1. Open one clamp and unplug five connectors, and then remove the wire harness from the front
harness guide.
■ Remove three screws, and then remove the output tray motor assembly.
■ Remove one screw, and then remove the output tray lower limit switch.
Figure 6-753 Remove e-ring, rack pinion gear, pin, and bushing
Figure 6-754 Remove the paper holding shaft and the actuator
1. Open the top cover, and then remove one screw securing the sub paddle unit.
Figure 6-756 Remove the e-ring, pulley, timing belt, and bushing
2. On the front of the inner finisher, release the timing belt connected to the exit motor.
4. On the rear of the inner finisher, remove the e-ring and the pulley and then remove the e-ring and
the bushing.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Punch unit
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
http://www.hp.com/buy/parts .
Required tools
● #2 JIS screwdriver with a magnetic tip
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
To view teardown and reassembling video of the inner finisher, click the link below.
IMPORTANT: When applicable, special installation instructions are provided for an assembly at the
end of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Service level:
● Press the power button on the front of the printer, and then turn off the power switch next to the
power cable.
WARNING! To avoid damage to the printer, turn the power off and wait until the printer shuts
down before removing the power cable.
● Disconnect the printer power cable after the printer has completely shut down (the control-panel
display is blank).
Use the table below to identify the correct part number for your printer. To order the part, go to
www.hp.com/buy/parts.
Required tools
● #2 JIS screwdriver with a magnetic tip
5. From the right side of the front cover, carefully lift and pry toward the top-left corner to remove the
front cover.
2. Remove left-side one screw at the rear of the inner finisher, and then remove the middle cover by
lifting off the hinge pins at the front.
1. Unplug the connector. Remove the e-ring, and then remove the slide shaft at the rear of the inner
finisher.
3. Remove the front punch sheet, and then remove the e-ring and the washer. And then remove the
punch cover.
2. On the rear of the inner finisher, remove the e-ring, pulley, bushing, belt, and spring (slightly hidden
from view).
Figure 6-783 Remove the e-ring, pulley, bushing, belt, and spring
Figure 6-784 Remove the diverter guide and the middle roller
1. Remove six screws, and then open the middle paper guide in the direction of the arrow.
1. Remove one screw, unplug the connector, and then remove the punch waste full sensor bracket.
http://www8.hp.com/us/en/hp-information/environment/product-recycling.html
CAUTION: Some parts are sensitive to electrostatic discharge (ESD). Always perform service
work at an ESD-protected workstation or mat. If an ESD workstation or mat is not available, touch
the sheet-metal chassis to provide a static ground before touching an ESD-sensitive assembly.
Protect the ESD-sensitive assemblies by placing them in ESD pouches when they are out of the
printer.
IMPORTANT: Make sure that all of the shipping materials (for example shipping tape) are removed
from the replacement part prior to installation.
NOTE: If the replacement part is a roller or pad, avoid touching the spongy part of it. Skin oils on
the roller or pad can cause paper pickup and/or print-quality problems. HP recommends using
disposable gloves when handling rollers or pads or washing your hands before touching rollers or
pads.
NOTE: When applicable, special installation instructions are provided for an assembly at the end
of the removal procedure. Always completely read the removal instructions and follow all special
installation instructions.
Problem solving
Learn about problem solving.
5V
Inner Finisher PCA (JC92-02774B )
CN3, Rear joint I/F
1 STAPLER MOTOR OUT1
2 STAPLER MOTOR OUT1
3 STAPLER MOTOR OUT2
4 STAPLER MOTOR OUT2
5 STAPLER LOW
6 STAPLER READY
7 STAPLER HOME
8 STAPLER POSITION MOTOR B
JC39-02173A 9 STAPLER POSITION MOTOR nB
10 STAPLER POSITION MOTOR nA
11 STAPLER POSITION MOTOR A
12 STAPLER POSITION HOME REAR
13 STAPLER POSITION HOME FRONT
14 DGND
15 FRONT COVER OPEN
16 FRONT COVER SWITH
17 ENTRANCE MOTOR B
18 ENTRANCE MOTOR A
19 ENTRANCE MOTOR nB
20 ENTRANCE MOTOR nA
21 STAPLER PCA 5V
22 DGND
23 PUNCH WASTE FULL SENSOR
5V 24 5V
25 24V
26 24V
27 DGND
28 DGND
29 DGND
30 5V
31 3.3V
32 PUNCH MOTOR SLE
33 PUNCH MOTOR EN
34 PUNCH MOTOR HA
35 PUNCH MOTOR SENSOR
36 PUNCH HOME SENSOR
37 PUNCH MOTOR DECAY
38 DS2 2
39 DS2 1
40 LED5 OU
5V
5V
Finisher docking
sensor
(0604-00139)
24V
5V
Exit sensor Inner Finisher PCA (JC92-02774B)
( 0604-001415 )
CN2, Rear
1 REAR TAMPER MOTOR B
2 REAR TAMPER MOTOR nB
3 REAR TAMPER MOTOR nA
4 REAR TAMPER MOTOR A
8 DGND
9 TOP COVER
10 TOP COVER SWITH
11 N.C
24V
5V
DGND 8
TOP COVER 9
TOP COVER SWITCH 10
JC39-02176A
N.C 11
CN7, Front
EXIT MOTOR B 1
EXIT MOTOR A 2
EXIT MOTOR nB 3
EXIT MOTOR nA 4
OUTPUT TRAY MOTOR SENSOR 5V 5
DGND 6
OUTPUT TRAY MOTOR SENSOR 7
MAIN PADDLE HOME SENSOR 5V 8
DGND 9
MAIN PADDLE HOME SENSOR 10
DGND 27
OUTPUT TRAY TOP OF STACK 28
SENSOR RECEIVER
8 DGND
JC39-02176A 9 TOP COVER
10 TOP COVER SWITH
11 N.C
8 DGND
9 TOP COVER
10 TOP COVER SWITH
11 N.C
5V
JC39-02165A
Inner Finisher PCA (JC92-02774B)
CN4, Ejector
24V 1 EJECTOR2 MOTOR OUT2
2 EJECTOR2 MOTOR OUT1
3 EJECTOR1 MOTOR B
4 EJECTOR1 MOTOR nB
24V 5 EJECTOR1 MOTOR nA
6 EJECTOR1 MOTOR A
5V 13 EJECTOR1 HOME 5V
14 DGND
15 EJECTOR1 HOME
DGND 27
OUTPUT TRAY TOP OF STACK 28
SENSOR RECEIVER
3.3V
JC39-02168A
JC39-02176A
24V
DGND 8
TOP COVER 24V 9
TOP COVER SWITCH 10 24V
N.C 11
22 DGND
23 PUNCH WASTE FULL SENSOR
24 5V
25 24V
26 24V
27 DGND
28 DGND
29 DGND
30 5V
31 3.3V
32 PUNCH MOTOR SLE
33 PUNCH MOTOR EN
34 PUNCH MOTOR HA
35 PUNCH MOTOR SENSOR
36 PUNCH HOME SENSOR
37 PUNCH MOTOR DECAY
38 DS2 2
39 DS2 1
40 LED5 OU
Certificate of Volatility
Learn about the product certificate of volatility.
Volatile Memory
Does the device contain volatile memory (Memory whose contents are lost when power is removed)?
Yes No If Yes please describe the type, size, function, and steps to clear the memory below
Type (SRAM, DRAM, etc.): Size: User Modifiable: Function: Steps to clear memory:
HP Formatter Yes No Operation system and When the printer is powered off
DDR3 - DRAM 3GB- Obsidian print/scan buffer the memory is erased.
1 GB –Accel
board
4 GB - Main
Formatter
Type (SRAM, DRAM, etc.): Size: User Modifiable: Function: Steps to clear memory:
Yes No
Non-Volatile Memory
Does the device contain non-volatile memory (Memory whose contents are retained when power is removed)?
Yes No If Yes please describe the type, size, function, and steps to clear the memory below
Type (Flash, EEPROM, etc.): Size: User Modifiable: Function: Steps to clear memory:
IOD EEPROM 32KB Yes No Store customer setting data There are no steps to clear this
for backup/restore data.
Type (Flash, EEPROM, etc.): Size: User Modifiable: Function: Steps to clear memory:
HP side: SPI Flash
4MB Yes No Contains the boot code and There are no steps to clear this
factory product data
configuration data required
for the device to function.
User modifications are
limited to downloading
digitally signed HP firmware
images.
Type (Flash, EEPROM, etc.): Size: User Modifiable: Function: Steps to clear memory:
Samsung MSOK : Yes No TPM NVRAM - stores HP- Drive lock password can be
MSOK – TPM NVRAM 2 KB signed immutable ID changed through the device
MSOK - EEProm 32 KB certificate and associated embedded web server
MSOK – CRUM 32 KB RSA key pair in locked interface.
memory. No other data stored on the
EEProm - stores device MSOK can be cleared.
lifecycle data (e.g. device
page counts), copy of
device speed license, and
SED (self-encrypting drive)
drive lock password.
CRUM - stores device page
counts, consumables
information, device speed
information, and product
serial number.
USB
Does the item accept USB input and if so, for what purpose (i.e. Print Jobs, device firmware updates, scan upload)?
Yes No If Yes please describe below
Print jobs, HP digitally signed firmware upgrades, 3rd party application loading. USB ports can be disabled.
Can any data other than scan upload be sent to the USB device)?
Yes No If Yes please describe below
Diagnostic service logs can be uploaded. Print files can be printed via a USB thumb drive.
RF/RFID
Does the item use RF or RFID for receive or transmit of any data including remote diagnostics. (e.g. Cellular phone,
Bluetooth) Yes No If Yes please describe below
Purpose:
Frequency: Bandwidth:
Modulation: Effective Radiate Power (ERP):
Specifications:
Other Capabilities
Does the device employ any other method of communications such as a Modem to transmit or receive any data
whatsoever? Yes No If Yes please describe below:
Purpose:
Specifications:
Author Information
Name Title Email Business Unit
John Mast Technical Marketing Engineer [email protected] IPG
Robert Mejia System Engineer [email protected] IPG
Date Prepared: 9/14/2018
Symbols/Numerics parts and diagrams - pickup Booklet exit unit 1306, 2404
LX 718 booklet finisher
2000-sheet HCI
ADF pickup roller 771 booklet blade 2299
parts and diagrams -
ADF reverse roller 790 booklet blade home
cassette 927
ADF sGX sensor 2317
parts and diagrams - drive 912
PCA-ADF sGX (dn models booklet blade motor 2335
parts and diagrams -
only) 829 booklet c-fold blade 2345
frame 928
after-service checklist 141, 143, booklet c-fold blade home
parts and diagrams - main 911
145, 1231, 1314, 1317, 2458, 2502, sensor 2360
parts and diagrams -
2505 booklet c-fold blade
pickup 934
APS sensor 860 motor 2374
3000-sheet sHCI (department;
authorized service providers, booklet diverter 2381
E82540/50/60 and
parts 142, 1318, 2505 booklet diverter home
E87640/50/60 only)
sensor 2398
parts and diagrams -
B booklet diverter motor 2401
frame 964
booklet end fence 2185
parts and diagrams - main backup error
booklet end fence home
1 935 32.WX.YZ error 966
sensor 2200
parts and diagrams - main reset error 966
booklet end fence motor 2197
3 944 restore error 966
booklet entrance motor 2155
parts and diagrams - main booklet blade
booklet entrance sensor 2158
5 960 parts and diagrams 1367
booklet exit sensor 2404
parts and diagrams - main booklet blade motor
booklet fold motor 2339
6 961 parts and diagrams 1367
booklet front cover 1461
parts and diagrams - pickup booklet c-fold blade
booklet maker 2145
cover unit 962 parts and diagrams 1361
booklet maker PCA 2431
76.00.24 968 booklet c-fold motor
booklet output tray 2422
parts and diagrams 1363
booklet paddle home
A booklet diverter
sensor 2175
parts and diagrams 1361
accelerator board booklet paddle motor 2172
booklet diverter motor
remove the accelerator booklet presser 2205
parts and diagrams 1363
board 431 booklet presser home
booklet diverter unit
accelerator board (GX ADF sensor 2220
parts and diagrams 1359
only) 431 booklet presser motor 2224
Booklet diverter unit 1304, 2381
accessories booklet stapler unit 2282
booklet end fence unit
dimensions 1, 6, 14 booklet tamper home
parts and diagrams 1370
weight 1, 6, 14 sensor 2244
Booklet end fence unit 1291, 2185
acoustic specifications 1, 6, 15 booklet tamper motor 2263
booklet entrance
ADF booklet tamper unit 2227
parts and diagrams 1356
parts and diagrams - exterior bridge door sensor 1390
booklet entrance unit
LX 718 bridge entrance sensor 1373
parts and diagrams 1355
parts and diagrams - lower bridge exit sensor 1385
Booklet entrance unit 1288, 2155
image scanner 855 bridge motor 1379
booklet entrance-presser motor
parts and diagrams - LX buffer motor 2132
parts and diagrams 1356
models 687, 718, 729 buffer solenoid 2138
booklet exit
parts and diagrams - main caster cover 1428
parts and diagrams 1361
frame assembly LX 729 dummy feed guide 1468
booklet exit unit
ejector assembly 1318
parts and diagrams 1359
Index 3035
ejector motor 1318 rear paper holding booklet presser unit
ejector unit 1865 sensor 2104 parts and diagrams 1355
ejector1 1916 rear paper support 1318 Booklet presser unit 1293, 2205
ejector1 motor sensor 1890 rear tamper home booklet stapler unit
ejector2 home sensor 1941 sensor 1733 parts and diagrams 1357
ejector2 motor 1993 rear tamper motor 1760 Booklet stapler unit 1298
ejector2 motor sensor 1967 rear tamper unit 1709 booklet tamper unit
end fence home 1318 right upper cover 1396 parts and diagrams 1358
end fence home sensor 1598 sensor 1318 Booklet tamper unit 1296, 2226
end fence motor 1623 stacker lower limit switch 1318 bookletr finisher
entrance motor 1318 stacker motor 1318 exit motor 1318
entrance sensor 1318 stapler 1318 bottom high-capacity input tray
exir roller 1318 stapler front sensor 1796 (HCI) unit
exit motor 1553 stapler mid-front sensor 1808 bottom high-capacity input tray
exit sensor 1318 stapler mid-rear sensor 1820 feed motor 913
feed entrance motor 1463 stapler position motor 1853 bottom high-capacity input tray
front cover 1412 stapler position sensor 1318 lift-up motor 919
front door 1401 stapler rear sensor 1832 bottom high-capacity input tray
front lower cover 1420 stapler unit 1785 pickup motor 917
front paper holding switch 1318 bottom high-capacity input tray
sensor 2092 top cover 1398 feed motor 913
front paper support 1318 top exit sensor 1513 bottom high-capacity input tray lift-
front tamper home top jam cover assembly 1474 up motor 919
sensor 1657 top lower feed assembly 1501 bottom high-capacity input tray
front tamper motor 1683 top output tray 1527 pickup motor 917
front tamper unit 1632 top output tray paper full bridge entrance path sensor
left lower cover 1432 sensor 1529 (SSBM)
left upper cover 1445 tray diverter 1484 electrical-mechanical
main exit cam motor 1558 tray diverter home relationships diagram 1229
main exit sensor 1540 sensor 1491 bridge motor, bridge middle
main output tray lower limit booklet finisher diagrams 1318, sensor, and bridge guide sensor
sensor 2048 1353 (SSBM)
main output tray motor 2067 booklet finisher parts 1318, 1353 electrical-mechanical
main output tray motor booklet finisher remove and relationships diagram 1228
sensor 2062 replace 1318 bridge unit 449
main output tray top of stack booklet finisher view 1231 parts and diagrams 1324, 1326
sensor 2018 booklet fold motor remove the bridge unit 449
main output tray top of stack parts and diagrams 1363 Bridge unit 1324, 1373
switch 2034 booklet fold roller buffer diverter
main paddle 1318 parts and diagrams 1365 parts and diagrams 1352
main PCA 2425 booklet fold unit buffer unit
manual staple sensor 1844 parts and diagrams 1359 parts and diagrams 1350
motor 1318 Booklet fold unit 1300, 2299 Buffer unit 1284, 2132
paddle 1566 booklet maker BYOD table
paddle home sensor 1580 detailed specifications 1233 card reader 411
paddle motor 1589 parts and diagrams 1353 NFC kit 411
paper holding home Booklet maker 2145
sensor 2076 booklet maker baset C
paper holding Motor 2117 parts and diagrams 1372
Calibrate/Cleaning menu, control
paper holding solenoid 1318 Booklet output tray unit 1307,
panel 966, 982, 1003, 1092
paper support 1318 2422
card reader 411
paper support home booklet paddle unit
install 411
sensor 1318 parts and diagrams 1369
cartridge
punch waste full 1318 Booklet paddle unit 1289, 2172
dynamic security 63
rear cover 1407
3036 Index
cassette 1, 44, 50 Scan menu (MFP only) 966, DCF 1, 128
cassette lift drive 1, 69 982, 1003 DCF frame
Cassettes Tray 2/3 Settings menu 966, 982, 1003, parts and diagrams -
parts and diagrams 507 1005 cassette 897
caution vi Supplies menu 966, 982, 1003, DCF rear frame
caution for moving the scanner 1, 1088 parts and diagrams 903
76, 85 Trays menu 966, 982, 1003, DCF second pickup
CCDM PCA 1, 101, 127 1089 parts and diagrams - drive 910
certificate of volatility 3031 troubleshooting menu 966, decoding
CoV E82540/50/60 3031 982, 1003, 1089 message 966
Channel partners USB Firmware Upgrade defeating
WISE 141 menu 966, 982, 1003, 1092, interlocks 966, 971, 979, 980
Channel partners support 1094 definitions and terms
HP Channel Services Network control panel diagnostic glossary
(CSN) 141 flowcharts 966, 971, 974 determine problem source 966,
checklists control panel menus 966, 982, 971
after-service 141, 143, 145, 1231, 1003 developer unit 1, 57, 58, 60, 201
1314, 1317, 2458, 2502, 2505 control panel messages 966 diagnostics
preservice 141, 143, 145, 1231, conventions used vi adjustment 966, 1100, 1108,
1314, 1317, 2458, 2502, 2504 Copy menu (MFP only), control 1129
cleaning page 966, 982, 1003, panel 966, 982, 1003, 1046 component 966, 971, 979, 981
1092 copy specifications 1, 6, 23 engine 966, 971, 979, 980, 1100,
cleaning the paper dust stick 141, CoV 1108
146 certificate of volatility 3031 fax 966, 1100, 1108, 1120
cleaning the scan glass 141, 146 cover image management 966, 1100,
clear paper jams 1231, 2443, 3014 parts and diagrams 1320 1108, 1136
component test cover open sensor, cassette LED 966, 971, 979
special mode test 966, 971, installation sensor, feed motor, print test patterns 966, 1100,
979, 981 pickup/lift-1 and lift-2 motors, 1108, 1137
components and shift motor (DCF/HCI) scanner 966, 1100, 1108, 1125
diagnostic tests 966, 971, 979, electrical-mechanical diagram
981 relationships diagram 1202 fuser 1167
scanning system 1, 76, 79 Covers 1396, 2517 HVPS/LVPS/FDB 1174
connection, electrical-mechanical parts and diagrams 152 laser scanner assembly 1169
diagrams 1167 CPMD 966 OPC 1172
connector error CPMP scanner 1168
65.WX.YZ error 966, 967 WISE 968 side/MP/feed/registration/
control panel 440 CRUM connector 455 pickup 1170
Backup/Restore menu 966, CST lock diagram 1172 diagram, electrical-mechanical
982, 1003, 1092 CTD unit relationships
Calibrate/Cleaning menu 966, electrical-mechanical bridge entrance path sensor
982, 1003, 1092 relationships diagram 1180 (SSBM) 1229
Copy menu (MFP only) 966, curl pawl motor, fold motor, divert bridge motor, bridge middle
982, 1003, 1046 home sensor, and guide home sensor, and bridge guide
CPMD 966 sensor (SSBM) sensor (SSBM) 1228
Fax menu (fax models electrical-mechanical cover open sensor, cassette
only) 966, 982, 1003, 1084 relationships diagram 1214 installation sensor, feed
Print menu 966, 982, 1003, current settings pages 966, 982 motor, pickup/lift-1 and lift-2
1088 motors, and shift motor
remove the control panel 440 D (DCF/HCI) 1202
remove the control panel CTD unit 1180
DC controller communication error
bezel 440 curl pawl motor, fold motor,
55.WX.YZ error 966, 967
Reports menu 966, 982, 1003 divert home sensor, and
DC controller firmware error
Scan menu 1055 guide home sensor
70.WX.YZ error 966, 968
(SSBM) 1214
Index 3037
entrance motors A/B, end fence pick/lift-1 motor, lift-2 motor, and 2000-sheet HCI drive 912
motor, buffer motor and feed motor (DCF/HCI) 1207 2000-sheet HCI frame 928
sensor, and diverter close pickup drive 1185 2000-sheet HCI main 911
sensor (SSBM) 1212 pickup lift motors, feed motor, 2000-sheet HCI pickup 934
exit cam home sensor, main and cover open sensor (DCF/ 3000-sheet sHCI (department;
paddle home sensor, paddle HCI) 1196 E82540/50/60 and
motor, and exit motor pickup unit 1176 E87640/50/60 only)
(SSBM) 1223 press home sensor, tamper frame 964
exit unit 1181 home sensor, paper detect 3000-sheet sHCI (department;
feed drive 1184 sensor, tamper motor, press E82540/50/60 and
feed entrance sensor motor, and feed motor E87640/50/60 only) main
(SSBM) 1215 (SSBM) 1217 1 935
front unit 1194 rear unit 1180 3000-sheet sHCI (department;
front/rear home sensors and registration drive 1183 E82540/50/60 and
tray open sensor (DCF/ registration unit 1176 E87640/50/60 only) main
HCI) 1209 right door guide 1190 3 944
front/rear tamper motors, front/ right door output 3000-sheet sHCI (department;
rear tamper home sensors, takeaway 1192 E82540/50/60 and
and end-fence home sensor side unit 1178, 1188 E87640/50/60 only) main
(SSBM) 1225 toner supply drive 1174 5 960
fuser exit drive 1183 top door sensor, fold motor, and 3000-sheet sHCI (department;
HCI PCA and HCI sup PCA knife home position sensor E82540/50/60 and
(HCI) 1200 (SSBM) 1221 E87640/50/60 only) main
home-1/2 sensors, end sensor, top-beam out sensor, stack 6 961
and empty sensor (DCF/ motor, and SKU motor 3000-sheet sHCI (department;
HCI) 1206 (SSBM) 1213 E82540/50/60 and
knife motor, stopper home top-exit path and compile-exit E87640/50/60 only) pickup
sensor, and stopper solenoid path sensors (SSBM) 1219 cover unit 962
and motor (SSBM) 1220 tray upper front/rear sensors, ADF (LX models) 687
level-1/2 front/rear sensors, SCU home detect sensor, ADF exterior and ADF pickup(LX
solenoid home sensor, and and stack beam in/out models) 718
solenoid (DCF/HCI) 1205 sensors (SSBM) 1227 ADF lower image scanner 855
limit switch, paper limit-1 sensor, upper/lower paper low sensors ADF main frame assembly (LX
prefeed sensor, and paper (DCF/HCI) 1208 models) 729
empty-1 sensor (DCF/ diagrams booklet blade 1367
HCI) 1207 connection, electrical- booklet blade motor 1367
limit switch, prefeed sensor, mechanical 1167 booklet c-fold blade 1361
feed sensor, main limit and covers-inner finisher 2509 booklet c-fold motor 1363
empty sensors (DCF/ ejector unit-inner finisher 2517 booklet diverter 1361
HCI) 1204 electrical-mechanical 1167 booklet diverter motor 1363
main PCAs (SSBM) 1210 finisher system 1231, 2456 booklet diverter unit 1359
MP unit 1186 inner finisher 2507 booklet end fence unit 1370
operational panel button PCA paper support unit-inner booklet entrance 1356
and entrance path sensor finisher 2512 booklet entrance unit 1355
(SSBM) 1222 relationships, electrical- booklet entrance-presser
paper detection sensor mechanical 1174 motor 1356
(SSBM) 1211 sensor, motor, and roller-inner booklet exit 1361
paper empty , path, limit-1, and finisher 2510 booklet exit unit 1359
path sensors (DCF/ stapler unit-inner finisher 2516 booklet fold motor 1363
HCI) 1199 tamper unit-inner booklet fold roller 1365
paper empty and limit-2 sensors finisher 2513, 2514 booklet fold unit 1359
(DCF/HCI) 1198 use parts lists and booklet maker 1353
paper size sensors (DCF/ diagrams 143 booklet maker base 1372
HCI) 1199 Diagrams booklet paddle unit 1369
2000-sheet HCI cassette 927 booklet presser unit 1355
3038 Index
booklet stapler unit 1357 right door exit 670 dual cassette feeder (DCF)
booklet tamper unit 1358 right door guide 667 motor 881
bridge unit 1324, 1326 right door takeaway 670 dual cassette feeder (DCF)
buffer diverter 1352 right upper cover 1323 PCA 899
buffer unit 1350 stapler unit 1341 dual cassette feeder (DCF) pickup
cassettes tray 2/3 507 tamper unit 1341, 1342 motor 884
cover 1320 top cover 1323 dual cassette feeder (DCF) pickup
covers 152 top door 1323 units 887
DCF frame 897 top exit unit 1334 dual cassette feeder (DCF) right
DCF rear frame 903 top lower cover 1336 door 874
DCF second pickup 910 top output tray unit 1334 dual cassette feeder (DCF) unit
drive system 569 tray 1 652 dual cassette feeder (DCF)
Dual cassette feeder DCF 873 Tray diverter CAM 1333 motor 881, 884
ejector unit 1341, 1344 tray diverter unit 1331 dual cassette feeder (DCF)
end fence unit 1338 tray jam cover 1333 PCA 899
entrance motor 1330 upper bridge 1324 dual cassette feeder (DCF)
entrance unit 1328, 1330 digital sending error (firmware) pickup units 887
exit assemblies 495 44.WX.YZ error 966, 967 dual cassette feeder (DCF) right
exit motor 1336 dimensions door 874
flow ADF (GX/sGX) 743 accessories 1, 6, 14 Dual cassette feeder DCF)
flow ADF image scanner (GX/ printer 1, 6, 14 parts and diagrams - Dual
sGX) 840 diverter unit 2474 cassette feeder DCF 873
flow ADF main frame (GX/ document feeder duplex 1 sensor 355
sGX) 788 document feeder input tray duplexer error
flow ADF open cover (GX/ (LX) 697 69.WX.YZ error 966, 967
sGX) 761 document feeder (LX) reverse dynamic security
flow ADF stacker (GX/sGX) 778 roller 731 toner cartridge 63
flow ADF upper pickup (GX/ document feeder error
sGX) 770 31.WX.YZ error 966 E
front door 1323 document feeder pick roller
each unit functions
front jam cover 1352 (LX 723
finisher system 1231, 2458
hanress 1320 document feeder pickup 771
ejector home sensor 3026
left lower cover 1348 document feeder skew (LX du
ejector motor 3026
left upper cover 1347 models) 966
ejector unit 2492
lower bridge 1326 documentation, printer error
parts and diagrams 1341, 1344
main assembly 1 187 codes and messages
Ejector unit 1276, 1865, 2818
main assembly 2 396 WISE 968
Ejector1 1890
main exit CAM motor 1336 drive system 1, 69
ejector2 unit 1941
main exit unit 1334, 1338 cassette lift drive 1, 69
electrical parts layout
main frame assembly 510 drive motors 1, 69, 73
finisher system layout 1231,
main frame pickup 592 exit drive 1, 69, 72
2458
main frame pickup 1 572 feed drive 1, 69, 70
electrical specifications 1, 6, 15
main frame pickup 2 572 fuser release drive 1, 69, 72
electrical-mechanical
main output tray motor 1349 main drive unit motor 1, 69, 75
diagrams 1167
main output tray unit 1345 pickup drive 1, 69
electrostatic discharge (ESD) 141,
main PCA 1341 registration drive 1, 69, 71
143, 1231, 1314, 1317, 2458, 2502,
opt feed drive 909 toner reservoir drive 1, 76
2505
paddle 1340 toner reservoir drive [E876
Embedded Jetdirect error
paddle motor 1340 models only) 69
80.WX.YZ error 966, 968
paddle unit 1338 toner supply drive 1, 69, 76
end fence sensor 3024
paper holding motor 1349 Drive system
end fence unit 2487
paper holding unit 1345 parts and diagrams 569
parts and diagrams 1338
PTB transfer 673 drivers, supported 1, 6
End fence unit 1268, 1598, 2885
reservoir 680 dual cassette feeder 1, 128
right door 600
Index 3039
engine exploded parts views, use parts finisher system paper path 1239,
diagnostics 966, 971, 979, 980 lists and diagrams 143 2463
engine error (LaserJet) finisher system PBA
46.WX.YZ error 966, 967 F connection 1239, 2463
63.WX.YZ error 966, 967 finisher system sectional
fan error
engine error (PageWide) view 1239, 2463
58.WX.YZ error 966, 967
61.WX.YZ error 966, 967 firmware communication error
Fax menu (fax models only), control
entrance motor 3018 49.WX.YZ error 966, 967
panel 966, 982, 1003, 1084
parts and diagrams 1330 firmware install error
feed drive 1, 69, 70
entrance motors A/B, end fence 99.WX.YZ error 966, 968
electrical-mechanical
motor, buffer motor and sensor, hard disk error 966, 968
relationships diagram 1184
and diverter close sensor remote firmware upgrade
feed drive unit 293
(SSBM) error 966, 968
feed entrance sensor, and guide
electrical-mechanical flatbed scanner system
home sensor (SSBM)
relationships diagram 1212 overview 1, 76, 77
electrical-mechanical
entrance unit 2473 flow ADF
relationships diagram 1215
parts and diagrams 1328, contact image sensor
feed roller
1330 (CIS) 795
multipurpose 406
Entrance unit 1328, 1463, 2539 contact image sensor (CIS)
Tray 1 406
eraser PCA 1, 101, 123 fan 819
feed sensor 621
error document feeder PCA fan 812
feeding system 1, 44
fault 966 document feeder white
cassette 1, 44, 50
ESD electrostatic discharge backing 226
main components and
(ESD) 141, 143, 1231, 1314, 1317, front motor 816
functions 1, 44, 45
2458, 2502, 2505 input tray 779
MP feeder assembly 1, 44, 52
event log 966, 982, 985 jam access cover 762
overview 1, 44
clear using touchscreen control rear motors 803
pickup assembly 51
panel 966, 982, 985 scan in lower assembly 823
pickup unit 1, 44
event log error (firmware) ultrasonic sensor with
registration unit 1, 44, 51
42.WX.YZ error 966, 967 PCA 751
rollers 1, 44, 45
exit 1 bin full sensor 381 Flow ADF (GX/sGX)
sensor, motor, and solenoid 1,
Exit assemblies parts and diagrams 743
44, 45, 47
parts and diagrams 495 Flow ADF image scanner (GX/sGX)
feeding system information 1, 44
exit cam home sensor, main parts and diagrams 840
FIH
paddle home sensor, paddle Flow ADF main frame (GX/sGX)
HP Foreign interface harness
motor, and exit motor (SSBM) parts and diagrams 788
(FIH) solution, install 410
electrical-mechanical Flow ADF open cover (GX/sGX)
finisher docking sensor 3017
relationships diagram 1223 parts and diagrams 761
finisher sectional view 1231, 2458
exit cover 175 flow ADF PCA 1, 101
finisher system 1231, 1239, 2458,
exit drive 1, 69, 72 flow ADF skew (LX du
2463
exit drive unit 300 models) 966
diagrams 1231, 2456
exit gate solenoid/motors/ Flow ADF stacker (GX/sGX)
each unit functions 1231, 2458
sensor 496 parts and diagrams 778
electrical parts layout 1231,
exit motor Flow ADF upper pickup (GX/sGX)
2458
parts and diagrams 1336 parts and diagrams 770
finisher sectional view 1231,
exit sensor 3019 flow document feeder
2458
exit unit 229, 2477 document feeder whole
paper path 1231, 2458
duplex 1 sensor 355 unit 745
PCA connection
electrical-mechanical flow document feeder PCA 125
information 1231, 2458
relationships diagram 1181 formatter 421
finisher system diagram 1239,
exit gate solenoid/motors/ locating 1, 2
2463
sensor 496 remove the formatter PCA 421
finisher system electrical
output 1 bin full sensor 381 remove the formatter PCA (du
parts 1239, 2463
return sensor 345 models) 418
Exit unit 2554 formatter (du models) 418
3040 Index
formatter hard disk drive 437 temperature control 1, 53, 55 high voltage power supply PCA 1,
remove the hard disk fuser unit drive 1, 53, 55 101, 121
drive 437 fuser unit temperature control 1, high voltage rear frame
formatter hard disk drive (du 53, 55 assembly 481
models) 434 home button is
remove the hard disk drive (du G unresponsive 966, 971, 974,
models) 434 977
General Settings menu, control
formatter lights 966, 971, 979 home-1/2 sensors, end sensor, and
panel 966, 982, 1003, 1005
front cover empty sensor (DCF/HCI)
general specifications 1, 6, 15
open sensor 560 electrical-mechanical
glossary
front cover open sensor 560 relationships diagram 1206
terms and definitions
front cover switch 3030 HP Channel Services Network
front door H (CSN)
parts and diagrams 1323 Channel partners support 141
front jam cover hanress HP Foreign interface harness (FIH),
parts and diagrams 1352 parts and diagrams 1320 install 410
front power cover 154 hard disk drive (HDD) 198 HP internal users
front power switch 451 hard disk partition error WISE 141
Front tamper 1632, 2682 98.WX.YZ error 966, 968 HP Jetdirect print server
front tamper motor 3022 hardware configuration 1, 101 lights 966, 971, 979
front tamper sensor 3022 CCDM PCA 1, 101, 127 HVPS PCA 1, 101, 121
front top inner cover 183 eraser PCA 1, 101, 123 HVPS/LVPS/FDB diagram 1174
front unit flow ADF PCA 1, 101
electrical-mechanical flow document feeder I
relationships diagram 1194 PCA 125
image creation 1, 57
front view 2458 fuser drive assembly 1, 101,
imaging unit 1, 57, 58
front/rear home sensors and tray 120
overview 1, 57
open sensor (DCF/HCI) fuser PCA 1, 101, 124
paper transfer belt unit 1, 57,
electrical-mechanical high voltage power supply
58, 63
relationships diagram 1209 PCA 1, 101, 121
toner cartridge 1, 57, 58, 61
front/rear tamper motors, front/ low voltage power supply PCA
image quality
rear tamper home sensors, and (Type 3R) 1, 101, 116
black lines, vertical 966, 1140,
end-fence home sensor (SSBM) low voltage power supply PCA
1145
electrical-mechanical (Type 4) 1, 101, 118
blurred image 966, 1140, 1149
relationships diagram 1225 low voltage power supply PCA
flow ADF or ADF skew (LX du
fuser diagram 1167 (Type 5H) 1, 101, 114
models) 966
fuser drive assembly 1, 101, 120 LVPS PCA (Type 3R) 1, 101, 116
foggy image 966, 1140, 1150
fuser drive board 308 LVPS PCA (Type 4) 1, 101, 118
jagged characters, unclear
fuser drive unit 300 LVPS PCA (Type 5H) 1, 101, 114
characters, or blurred
fuser error main controller 1, 101, 103
text 1157
41.WX.YZ error 966, 967 master system operation
jitter image 966, 1140, 1152
laser scanner error 966, 967 key 1, 101, 103, 110
light image 966, 1140, 1151
paper path error 966, 967 scan joint PCA 1, 101, 126
light lines, vertical 966, 1140,
fuser error (LaserJet) WLED IF PCA 1, 101, 127
1146
50.WX.YZ error 966, 967 WLED PCA 1, 101, 128
periodic black dots,
fuser exit drive hardware integration pocket (HIP)
horizontal 966, 1140, 1148
electrical-mechanical is not functioning 966, 971,
periodic black lines,
relationships diagram 1183 974, 978
horizontal 966, 1140, 1148
fuser fan 319 HCI 1, 133
periodic light/dark dots,
fuser out sensor 616 HCI PCA and HCI sup PCA (HCI)
horizontal 966, 1140, 1148
fuser PCA 1, 101, 124 electrical-mechanical
periodic light/dark lines,
fuser release drive 1, 69, 72 relationships diagram 1200
horizontal 966, 1140, 1148
fuser unit 1, 53, 237 high capacity input tray 1, 133
poor fusing 966, 1140, 1154
fuser unit drive 1, 53, 55 high voltage power supply (HVPS)
skewed image 966, 1140, 1153
overview 1, 53 board 191
Index 3041
stain on back side 966, 1140, output tray 2896 inner finisher PCA 2500
1155 output tray lower limit inner finisher remove and
standard tone, setting 966, switch 2912 replace 2506
1140, 1156 output tray motor 2944 input accessory error
uneven pitch 966, 1140, 1152 output tray motor 67.WX.YZ error 966, 967
white lines, vertical 966, 1140, assembly 2923 input/output error
1146 output tray motor 40.WX.YZ error 966, 967
image scanner assembly 210 sensor 2933 install
imaging drum unit 399 output tray top of stack HP Foreign interface harness
imaging unit 1, 57, 58 sensor 2902 (FIH) solution 410
developer unit 1, 57, 58, 60 paper holding 2956 interlocks
overview 1, 57, 58 paper holding sensor 2968 defeating 966, 971, 979, 980
individual component paper holding solenoid 2506, internal diagnostics error
diagnostics 966, 971, 979 2982 90.WX.YZ error 966, 968
inductor unit 467 paper support 2506 video display error 966, 968
information paper support home interpret control-panel messages
general 966, 1100, 1105 sensor 2506, 2618 and event log entries 1231,
print reports 966, 1100, 1105, paper support motor 2640 2443, 2458, 3014
1106 parts and diagrams 2507 IOD 429
software version 966, 1100, parts and diagrams - IOD (du models) 426
1105, 1106 covers 2509 island of data 429
supply status 966, 1100, 1105, parts and diagrams - ejector remove the island of data 429
1106 unit 2517 island of data (du models) 426
inner cover 160 parts and diagrams - paper remove the island of data (du
inner finisher support unit 2512 models) 426
block diagram 2458 parts and diagrams - sensor,
detailed specifications 2459 motor, and roller 2510 J
ejector & paper support parts and diagrams - stapler
jam error (LaserJet)
assembly 2818 unit 2516
13.WX.YZ error 966
ejector assembly 2506, 2861 parts and diagrams - tamper
jam error (PageWide)
ejector motor 2506 unit 2513, 2514
13.WX.YZ error 966
ejector motor assembly 2839 PCA cover 2528
jams
end fence home 2506 punch cover 3001
locations 966, 1094
end fence sensor 2886 punch waste full 2506
Jetdirect print server
entrance motor 2506, 2545 punch waste full sensor 3006
lights 966, 971, 979
entrance sensor 2506, 2539 rear cover 2520
job accounting error (firmware)
exir roller 2506 rear paper support 2506,
48.WX.YZ error 966, 967
exit motor 2506, 2570 2595
job management error
exit roller 2555 rear tamper 2737, 2755
(firmware) 966, 967
exit sensor 2506, 2562 rear tamper motor 2774
job pipeline error
front cover 2518 sensor 2506
(firmware) 966, 967
front paper support 2506, stacker lower limit
job parser error (firmware)
2573 switch 2506
47.WX.YZ error 966, 967
front tamper 2682 stacker motor 2506
printer calibration error 966,
front tamper home stapler 2506, 2792
967
sensor 2700 stapler position motor 2809
front tamper motor 2719 stapler position sensor 2506, K
left cover 2531 2797
main paddle 2506, 2662 sub paddle unit 2678 keyboard (z bundles) 444
main paddle assembly 2671 switch 2506 remove the keyboard 444
main paddle home top cover 2525 knife motor, stopper home sensor,
sensor 2665 inner finisher detailed and stopper solenoid and motor
main paddle motor 2668 specifications 2459 (SSBM)
middle cover 2522 inner finisher diagrams 2506 electrical-mechanical
motor 2506 inner finisher parts 2506 relationships diagram 1220
3042 Index
L low voltage power supply PCA main output tray unit
(Type 4) 1, 101, 118 parts and diagrams 1345
laser scanner assembly 1, 194
low voltage power supply PCA Main output tray unit 1279, 2018
laser scanning optical path 1,
(Type 5H) 1, 101, 114 main parts 152
67
lower bridge main PCA
overview 1
parts and diagrams 1326 parts and diagrams 1341
laser scanner assembly
lower rear cover 169 main PCAs (SSBM)
diagram 1169
LVPS board 1 312 electrical-mechanical
laser scanner error (LaserJet)
LVPS PCA (Type 3R) 1, 101, 116 relationships diagram 1210
51.WX.YZ error 966, 967
LVPS PCA (Type 4) 1, 101, 118 maintenance 141, 146
52.WX.YZ error 966, 967
LVPS PCA (Type 5H) 1, 101, 114 machine cleaning for
laser scanner unit 66
LVPS Type 4 402 maintenance 141, 146
laser scanning optical path 66
LVPS type 5H 315 preventive maintenance 146
overview 66
maintenance counts
LED lamp module 844
M part replacement count 966,
LEDs
1100, 1107
See lights machine cleaning for
maintenance parts 1, 6, 26
left cover 181 maintenance 141, 146
master system operation key 1,
left lower cover cleaning the ADF) 146
101, 103, 110
parts and diagrams 1348 cleaning the flow ADF white bar
memory error
left upper cover and CIS (GX ADF) 141
82.WX.YZ error 966, 968
parts and diagrams 1347 cleaning the flow ADF white bar
EMMC error 966, 968
level-1/2 front/rear sensors, and CIS (LX/du model) 141
hard disk error 966, 968
solenoid home sensor, and cleaning the paper dust
menu map 966, 982
solenoid (DCF/HCI) stick 141, 146
menus, control panel
electrical-mechanical cleaning the scan glass 141,
Calibrate/Cleaning 966, 982,
relationships diagram 1205 146
1003, 1092
lights Main assembly 1
Copy (MFP only) 966, 982,
formatter 966, 971, 979 parts and diagrams 187
1003, 1046
troubleshooting with 966, 971, main assembly 2
Fax (fax models only) 966,
979 parts and diagrams 396
982, 1003, 1084
limit switch, paper limit-1 sensor, main board 337
General Settings 966, 982,
prefeed sensor, and paper main controller
1003, 1005
empty-1 sensor (DCF/HCI) hardware configuration 1, 101,
Manage Trays 966, 982, 1003,
electrical-mechanical 103
1089
relationships diagram 1207 new model (IR/UI) 1, 101, 103,
Print 966, 982, 1003, 1088
limit switch, prefeed sensor, feed 106
Reports 966, 982, 1003
sensor, main limit and empty previous model 1, 101, 103
Scan 1055
sensors (DCF/HCI) main drive unit 273
Scan (MFP only) 966, 982,
electrical-mechanical main exit CAM motor
1003
relationships diagram 1204 parts and diagrams 1336
Supplies 966, 982, 1003, 1088
low voltage power supply (LVPS) main exit unit
motor error (LaserJet)
fans 463 parts and diagrams 1334,
59.WX.YZ error 966, 967
low voltage power supply (LVPS) 1338
MP solenoid 653
type 3 Main exit unit 1263, 1540
MP unit
LVPS type 3 312 Main frame assembly
electrical-mechanical
low voltage power supply (LVPS) parts and diagrams 510
relationships diagram 1186
Type 4 Main frame pickup
MSOK 1, 101, 103, 110
LVPS Type 4 402 parts and diagrams 592
multipurpose feeder assembly 1,
low voltage power supply (LVPS) Main frame pickup 1
44, 52
type 5H parts and diagrams 572
LVPS type 5H 315 Main frame pickup 2
N
low voltage power supply PCA parts and diagrams 572
(Type 3R) 1, 101, 116 main output tray motor Near Field Communication error
parts and diagrams 1349 81.WX.YZ error 966, 968
Index 3043
Bluetooth error 966, 968 OXPd/Web kit error transfer belt drive 1, 57, 58, 63,
external I/O card error 966, 45.WX.YZ error 966, 967 65
968 parts 142, 1318, 2505
internal EIO error 966, 968 P use parts lists and
wireless error 966, 968 diagrams 143
paddle
network and software Parts
parts and diagrams 1340
specifications 1, 6, 33 2000-sheet HCI cassette 927
paddle motor
network interface 1, 6, 33 2000-sheet HCI drive 912
parts and diagrams 1340
NFC kit 411 2000-sheet HCI frame 928
paddle unit 2481
install 411 2000-sheet HCI main 911
parts and diagrams 1338
no control panel sound 966, 971, 2000-sheet HCI pickup 934
Paddle unit 1266, 1566, 2661
974, 976 3000-sheet sHCI (department;
page error
note vi E82540/50/60 and
21.WX.YZ error 966
E87640/50/60 only)
paper detection sensor (SSBM)
O frame 964
electrical-mechanical
3000-sheet sHCI (department;
OPC diagram 1172 relationships diagram 1211
E82540/50/60 and
OPE diagram 1169 paper dust brush 207
E87640/50/60 only) main
operating systems, supported 1, paper empty , path, limit-1, and path
1 935
6 sensors (DCF/HCI)
3000-sheet sHCI (department;
operating-environment range electrical-mechanical
E82540/50/60 and
printer 15 relationships diagram 1199
E87640/50/60 only) main
operational panel button PCA and paper empty and limit-2 sensors
3 944
entrance path sensor (SSBM) (DCF/HCI)
3000-sheet sHCI (department;
electrical-mechanical electrical-mechanical
E82540/50/60 and
relationships diagram 1222 relationships diagram 1198
E87640/50/60 only) main
Opt feed drive paper handling error (LaserJet)
5 960
parts and diagrams - 56.WX.YZ error 966, 967
3000-sheet sHCI (department;
drive 909 paper handling specifications 1,
E82540/50/60 and
option specifications 1, 6, 37, 40 6, 29
E87640/50/60 only) main
optional configurations 1, 6, 37 paper holding motor
6 961
options list 1, 6, 37, 38 parts and diagrams 1349
3000-sheet sHCI (department;
orderable parts 143, 1318, 2506 paper holding unit 2495
E82540/50/60 and
ordering 1231, 1314, 2458, 2502 parts and diagrams 1345
E87640/50/60 only) pickup
other errors Paper holding unit 1281, 2076,
cover unit 962
drive unit 966, 1140 2956
ADF (LX models) 687
electrical circuit 966, 1140 paper jams
ADF exterior and ADF pickup(LX
feeding system 966, 1140 locations 966, 1094
models) 718
flow ADF 966, 1140 paper path
ADF lower image scanner 855
fuser 966, 1140 finisher system 1231, 2458
ADF main frame assembly (LX
image system 966, 1140 paper size sensor 904
models) 729
laser scanner assembly 966, Paper size sensor 479
booklet blade 1367
1140 paper size sensors (DCF/HCI)
booklet blade motor 1367
scanner 966, 1140 electrical-mechanical
booklet c-fold blade 1361
output accessory error relationships diagram 1199
booklet c-fold motor 1363
66.WX.YZ error 966, 967 paper support motor 3021
booklet diverter 1361
output tray 2495 paper support sensor 3021
booklet diverter motor 1363
output tray motor 3027 paper support unit 2479
booklet diverter unit 1359
Output tray motor Paper support unit 2573
booklet end fence unit 1370
assembly 2922 paper transfer belt 674
booklet entrance 1356
output tray motor sensor 3027 paper transfer belt unit 1, 57, 58,
booklet entrance unit 1355
Output tray top of stack 63
booklet entrance-presser
sensor 3028 cleaning blade 1, 57, 58, 63, 65
motor 1356
Output tray unit 2895 overview 1, 57, 58, 63
booklet exit 1361
booklet exit unit 1359
3044 Index
booklet fold motor 1363 main PCA 1341 pick/feed separation roller 594
booklet fold roller 1365 opt feed drive 909 pick/lift-1 motor, lift-2 motor, and
booklet fold unit 1359 paddle 1340 feed motor (DCF/HCI)
booklet maker 1353 paddle motor 1340 electrical-mechanical
booklet maker base 1372 paddle unit 1338 relationships diagram 1207
booklet paddle unit 1369 paper holding motor 1349 pickup assembly 51
booklet presser unit 1355 paper holding unit 1345 pickup drive 1, 69
booklet stapler unit 1357 paper support unit-inner electrical-mechanical
booklet tamper unit 1358 finisher 2512 relationships diagram 1185
bridge unit 1324, 1326 PTB transfer 673 pickup drive Tray 3 or motor 270
buffer diverter 1352 reservoir 680 pickup drive unit 1 266
buffer unit 1350 right door 600 pickup lift motors, feed motor, and
cassettes tray 2/3 507 right door exit 670 cover open sensor (DCF/HCI)
cover 1320 right door guide 667 electrical-mechanical
covers 152 right door takeaway 670 relationships diagram 1196
covers-inner finisher 2509 right upper cover 1323 pickup lifting and empty
DCF frame 897 ssensor, motor, and roller-inner sensor 573, 582
DCF rear frame 903 finisher 2510 pickup roller
DCF second pickup 910 stapler unit 1341 ADF 771
drive system 569 stapler unit-inner finisher 2516 pickup unit 1, 44
Dual cassette feeder DCF 873 tamper unit 1341, 1342 electrical-mechanical
ejector unit 1341, 1344 tamper unit-inner relationships diagram 1176
ejector unit-inner finisher 2517 finisher 2513, 2514 pickup unit 1 245
end fence unit 1338 top cover 1323 pickup lifting and empty
entrance motor 1330 top door 1323 sensor 573
entrance unit 1328, 1330 top exit unit 1334 prefeed sensor 1 371
exit assemblies 495 top lower cover 1336 pickup unit 2 254
exit motor 1336 top output tray unit 1334 pickup lifting and empty
flow ADF (GX/sGX) 743 tray 1 652 sensor 582
flow ADF image scanner (GX/ Tray diverter CAM 1333 prefeed sensor 2 364
sGX) 840 tray diverter unit 1331 plastic latches information 1231,
flow ADF main frame (GX/ tray jam cover 1333 1314, 1316, 2502, 2504
sGX) 788 upper bridge 1324 post-service tests 141, 143, 145,
flow ADF open cover (GX/ parts and accessories 1231, 1314, 1231, 1314, 1318, 2458, 2502, 2505
sGX) 761 2458, 2502 power
flow ADF stacker (GX/sGX) 778 parts and diagrams 141 consumption 1, 6, 15
flow ADF upper pickup (GX/ parts and diagrams, using 143 power subsystem 966, 971
sGX) 770 parts list and diagrams, how to power supply
front door 1323 use 143 troubleshooting 966, 971, 972
front jam cover 1352 parts, main 152 power-on troubleshooting
hanress 1320 parts, order by authorized service overview 966, 971, 972
inner finisher 2507 providers 142, 1318, 2505 pre-boot menu options 966, 982,
left lower cover 1348 parts, orderable 143, 1318, 2506 985
left upper cover 1347 parts, ordering 142, 1318, 2505 precations
lower bridge 1326 PCA 2425 information 1231, 1314, 2502
main assembly 1 187 PCA connection information 1310 precautions
main assembly 2 396 finisher system 1231, 2458 replacing parts 143, 1315, 2502
main exit CAM motor 1336 PCA precautions 1231, 1314, 1316, prefeed sensor 1 371
main exit unit 1334, 1338 2502, 2503 prefeed sensor 2 364
main frame assembly 510 PCA-ADF sGX (dn models preservice checklist 141, 143, 145,
main frame pickup 592 only) 829 1231, 1314, 1317, 2458, 2502, 2504
main frame pickup 1 572 pick roller press home sensor, tamper home
main frame pickup 2 572 document feeder (LX) 723 sensor, paper detect sensor,
main output tray motor 1349 multipurpose 406
main output tray unit 1345 Tray 1 406
Index 3045
tamper motor, press motor, and registration pickup diagram 1170 high voltage rear frame
feed motor (SSBM) registration sensor assembly assembly 481
electrical-mechanical and/or cable 521 inductor unit 467
relationships diagram 1217 registration unit 1, 44, 51 inner cover 160
print bar error (PageWide) electrical-mechanical laser scanner assembly 194
62.WX.YZ error 966, 967 relationships diagram 1176 left cover 181
print drivers, supported 1, 6 relationships, electrical- low voltage power supply (LVPS)
Print menu, control panel 966, mechanical fans 463
982, 1003, 1088 diagrams 1174 lower rear cover 169
print quality removal and replacement 141 main board 337
test 141, 143, 145, 1231, 1314, removal and replacement booklet main drive unit 273
1318, 2458, 2502, 2505 finisher 1318 paper dust brush 207
print quality troubleshooting 966, removal and replacement inner pickup drive Tray 3 or
1140 finisher 2506 motor 270
flow ADF skew adjust 966 removal and replacement pickup drive unit 1 266
image quality 966, 1140 precautions 1231, 1314, 2502 pickup unit 1 245
other errors 966, 1140 removal order pickup unit 2 254
print specifications 1, 6, 18 removing order 141, 143, 145, registration assembly 511
Print Test Page 966, 982, 1003, 146, 1318, 2505 registration drive
1005 removing parts assembly 289
printer checklists 141, 143, 145, 1231, registration sensor assembly
dimensions 1, 6, 14 1314, 1317, 2458, 2502, 2504 and/or cable 521
operating-environment replacement of maintenance parts reservoir 681
range 15 developer unit 201 reservoir unit 326
weight 1, 6, 14 flow ADF pickup roller right door 262
printer memory error assembly 771 right door dampener 543
20.WX.YZ error 966 flow ADF separation roller right door switch
Process Cleaning Page 966, 982, assembly 790 assembly 472
1003, 1092 fuser unit 237 right rear cover 166
product number image scanner assembly 210 toner collection unit 205
locating 1, 2 imaging drum unit 399 toner collection unit (TCU)
PTB transfer paper transfer belt 674 sensors 536
parts and diagrams 673 pick/feed separation toner supply drive 280
punch unit 1256, 2470 roller 594 Tray 1 drive unit 293
Punch unit 1468, 3001 Tray 1 pickup/reverse/feed tray closing unit 532
punch waste box sensor 3017 roller 406 upper left cover 178
Punch waste full sensor 3016 replacing parts upper rear cover 171
precautions 143, 1315, 2502 upper right door cover 612
R replacing the main SVC part Reports menu, control panel 966,
bridge unit 449 982, 1003
real-time clock error
CRUM connector 455 Reservoir
11.WX.YZ error 966
exit cover 175 parts and diagrams 680
Rear paper support 2595
exit drive unit 300 reservoir assembly 681
Rear tamper 1708, 2737
exit unit 229 reservoir unit 326
rear tamper motor 3023
feed drive unit 293 return sensor 345
rear tamper sensor 3023
feed sensor 621 reverse roller
rear unit
front power cover 154 ADF 790
electrical-mechanical
front power switch 451 document feeder (LX) 731
relationships diagram 1180
front top inner cover 183 multipurpose 406
rear view 2458
fuser drive board 308 Tray 1 406
registration assembly 511
fuser drive unit 300 revision history iii
registration drive 1, 69, 71
fuser fan 319 right door 262
electrical-mechanical
hard disk drive (HDD) 198 fuser out sensor 616
relationships diagram 1183
high voltage power supply Tray 1 door 602
registration drive assembly 289
(HVPS) board 191 Tray 1 empty sensor 629
3046 Index
Tray 1 paper length service approach 141, 143, 1231, software and solutions 1, 6, 33,
sensor 639 1314, 2458, 2502 35
Tray 1 solenoid 653 precautions 143, 1315, 2502 software specifications 1, 6,
Right door service functions 33
parts and diagrams 600 capture log 966, 1100, 1137 supplies 1, 6, 25
right door dampener 543 debug log 966, 1100, 1137 stacker finisher 1231
Right door exit envelope rotate 966, 1100, Stacker finisher 1239
parts and diagrams 670 1137, 1139 standard (du bundles) document
right door guide main memory clear 966, 1100, feeder
electrical-mechanical 1137 document feeder white
relationships diagram 1190 transfer assembly backing 223
Right door guide control 966, 1100, 1137, 1138 standard (LX models) document
parts and diagrams 667 service mode 966, 1100 feeder
right door output takeaway diagnostics 966, 1100, 1108 document feeder whole
electrical-mechanical entering service mode 966, unit 688
relationships diagram 1192 1100 standard (LX) document feeder
right door switch assembly 472 information 966, 1100, 1105 document feeder (ADF)
Right door takeaway maintenance counts 966, PCA 719
parts and diagrams 670 1100, 1107 document feeder feed
right rear cover 166 mode menu tree 966, 1100, motor 738
right upper cover 1101 standard (LX) document feeder
parts and diagrams 1323 service functions 966, 1100, (ADF)
1137 contact image sensor
S sHCI 1, 137 (CIS) 701
side high capacity input (sHCI) document feeder (ADF) jam
scan glass 842
feed motor 949 access cover (LX) 693
scan joint PCA 1, 101, 126
lift-up motor 953 standard (LX/du model) document
Scan menu (MFP only), control
pickup motor 945 feeder
panel 966, 982, 1003
rear cover 936 document feeder main
Scan menu, control panel 1055
sHCI PCA 939 motor 711
scan specifications 1, 6, 21
side high capacity input tray 1, stapler finisher 1231
scanner
137 Stapler finisher 1239
caution for moving 1, 76, 85
side unit stapler position motor 3025
CDD and lens 857
electrical-mechanical stapler position sensor 3025
scanner glass 842
relationships diagram 1178, stapler unit 2489
scanner assembly - CDD and
1188 parts and diagrams 1341
lens 857
size sensor 479, 904 Stapler unit 1785, 2792
scanner diagram 1168
software and solutions 1, 6, 33, 35 Stapler unit (booklet) 2281
scanner error
solve problems stapler-stacker finisher
30.WX.YZ error 966
control panel messages 966 detailed specifications 1233
scanning system
CPMD 966 stapler-stacker finisher and
components 1, 76, 79
specifications 1, 6 booklet maker
scanning system components 1,
copy specifications 1, 6, 23 detailed specifications 1233
76, 79
electrical and acoustic 1, 6, 15 stapler/stacker diagrams 1319
security error
general specifications 1, 6, 15 stapler/stacker parts 1319
33.WX.YZ error 966, 967
maintenance parts 1, 6, 26 static, precautions for 141, 143,
sensor error
network interface 1, 6, 33 1231, 1314, 1317, 2458, 2502, 2505
54.WX.YZ error 966, 967
network specifications 1, 6, 33 supplies 1231, 1314, 2458, 2502
58.WX.YZ error 966, 967
options 1, 6, 37 supplies error (LaserJet)
serial number
options list 1, 6, 37, 38 10.WX.YZ error 966
locating 1, 2
paper handling supplies error (PageWide)
service and support
specifications 1, 6, 29 17.WX.YZ error 966
WISE 141
print specifications 1, 6, 18 Supplies menu, control
service and support information
scan specifications 1, 6, 21 panel 966, 982, 1003, 1088
WISE and CSN 141
Index 3047
system error (LaserJet) touchscreen blank, white, or dim unit, bridge 449
62.WX.YZ error 966, 967 (no image) 966, 971, 974, 975 upper bridge
system requirements touchscreen has an unresponsive parts and diagrams 1324
minimum 1, 6 zone 966, 971, 974, 975 upper left cover 178
Tray 1 upper rear cover 171
T jams, clearing 966, 1094 upper right door cover 612
parts and diagrams 652 upper/lower paper low sensors
tamper unit 2484
Tray 1 door 602 (DCF/HCI)
parts and diagrams 1341, 1342
Tray 1 drive unit 293 electrical-mechanical
Tamper unit 1270, 1273, 1632,
Tray 1 empty sensor 629 relationships diagram 1208
2682
Tray 1 paper length sensor 639 USB diagram 1169
terms and definitions
Tray 2 Use Requested Tray 966, 982,
glossary
jams, clearing 966, 1094 1003, 1005
tests
Tray 3
post-service 141, 143, 145, 1231,
jams, clearing 966, 1094 W
1314, 1318, 2458, 2502, 2505
tray closing unit 532
print-quality 141, 143, 145, 1231, warning vi
Tray diverter CAM
1314, 1318, 2458, 2502, 2505 Web-based Interactive Search
parts and diagrams 1333
tip vi Engine
tray diverter unit
toner cartridge 1, 57, 58, 61 WISE 141
parts and diagrams 1331
dynamic security 63 Web-based Interactive Search
Tray diverter unit 1259, 1331, 1474
toner collection unit 205 Engine (WISE)
tray jam cover
toner collection unit (TCU) HP internal users and Channel
parts and diagrams 1333
sensors 536 partners 141
tray motor error (LaserJet)
toner supply drive weight
60.WX.YZ error 966, 967
electrical-mechanical accessories 1, 6, 14
tray selection - use requested
relationships diagram 1174 printer 1, 6, 14
tray 966, 982, 1003, 1005
toner supply drive unit 280 WISE
tray upper front/rear sensors, SCU
top cover CPMD 968
home detect sensor, and stack
parts and diagrams 1323 HP internal users and Channel
beam in/out sensors (SSBM)
top cover switch 3029 partners 141
electrical-mechanical
top door Web-based Interactive Search
relationships diagram 1227
parts and diagrams 1323 Engine 141
trays
top door sensor, fold motor, and WLED IF PCA 1, 101, 127
jams, clearing 966, 1094
knife home position sensor WLED PCA 1, 101, 128
Trays menu, control panel 966,
(SSBM) working table
982, 1003, 1089
electrical-mechanical card reader 411
troubleshooting
relationships diagram 1221 NFC kit 411
checklist 966, 982
top exit unit WTB diagram 1172
control panel checks 966, 971,
parts and diagrams 1334
974
Top exit unit 1261, 1501
lights, using 966, 971, 979
top lower cover
power 966, 971, 972
parts and diagrams 1336
process 966, 971
Top output tray unit 1262, 1527
troubleshooting tools
top output tray unitr
control panel messages 966
parts and diagrams 1334
CPMD 966
top-beam out sensor, stack motor,
and SKU motor (SSBM)
U
electrical-mechanical
relationships diagram 1213 understand lights on the formatter
top-exit path and compile-exit path formatter lights 966, 971, 979
sensors (SSBM) understand the lights on the
electrical-mechanical formatter
relationships diagram 1219 HP Jetdirect LEDs 966, 971,
979
3048 Index