R17.0 DTN and DTN-X Alarm and Trouble Clearing Guide
R17.0 DTN and DTN-X Alarm and Trouble Clearing Guide
R17.0 DTN and DTN-X Alarm and Trouble Clearing Guide
Release 17.0
Version 001
Document ID 1900-001796
Infinera Corporation
140 Caspian Court
Sunnyvale, California 94089
www.infinera.com
- Please refer to the Infinera Customer Web Portal for the most recent version of this document. -
Copyright
Copyright © 2017 Infinera Corporation. All right reserved.
This Manual is the property of Infinera Corporation and is confidential. No part of this Manual may be reproduced for any purposes
or transmitted in any form to any third party without the express written consent of Infinera.
Infinera makes no warranties or representations, expressed or implied, of any kind relative to the information or any portion thereof
contained in this Manual or its adaptation or use, and assumes no responsibility or liability of any kind, including, but not limited to,
indirect, special, consequential or incidental damages, (1) for any errors or inaccuracies contained in the information or (2) arising
from the adaptation or use of the information or any portion thereof including any application of software referenced or utilized in the
Manual. The information in this Manual is subject to change without notice.
Trademarks
Infinera, Infinera Intelligent Transport Networks, IQ NOS, FlexILS, DTN-X, DTN, ATN, FastSMP, FlexCoherent, What the Network
Will Be, iWDM, Enlighten and logos that contain Infinera are trademarks or registered trademarks of Infinera Corporation in the
United States and other countries.
All other trademarks in this Manual are the property of their respective owners.
Infinera DTN-X, DTN, FlexILS, Cloud Xpress, XT, and ATN Regulatory Compliance
FCC Class A
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation. Modifying the equipment without Infinera's written authorization may result in the equipment no longer
complying with FCC requirements for Class A digital devices. In that event, your right to use the equipment may be limited by FCC
regulations, and you may be required to correct any interference to radio or television communications at your own expense.
DOC Class A
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus as set out in the
interference-causing equipment standard titled “Digital Apparatus," ICES-003 of the Department of Communications.
Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe A prescrites
dans la norme sur le matériel brouilleur: "Appareils Numériques," NMB-003 édictée par le Ministère des Communications.
Class A
This is a Class A product based on the standard of the VCCI Council. If this equipment is used in a domestic environment, radio
interference may occur, in which case, the user may be required to take corrective actions.
Warning
This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be
required to take adequate measures.
FDA
This product complies with the DHHS Rules 21CFR 1040.10 and 1040.11, except for deviations pursuant to Laser Notice No. 50,
dated June 24, 2007.
Contents
About this Document......................................................................................................................................i
Objective....................................................................................................................................................................i
Audience....................................................................................................................................................................i
Document Organization.............................................................................................................................................i
Documents for Release 17.0.................................................................................................................................... ii
Conventions..............................................................................................................................................................v
Technical Assistance............................................................................................................................................... vi
Documentation Feedback....................................................................................................................................... vii
Chapter 1: Alarms......................................................................................................................................1-1
Alarm Overview.....................................................................................................................................................1-2
Alarm Description and Clearing Procedures......................................................................................................... 1-5
Chapter 3: Events......................................................................................................................................3-1
Event Overview..................................................................................................................................................... 3-2
Event Description.................................................................................................................................................. 3-6
Appendix A: Alarm Index...........................................................................................................A-1
iv Contents
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Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
This document provides an overview of the Fault Management inventories and Alarm Manager. It also
provides the procedures to perform diagnostic tests on network elements.
Objective
This guide describes the Infinera Graphical Node manager (GNM) client user interface. It also provides
procedures to use the GNM to perform Fault Management and Diagnostics functions on the
network elements.
Audience
The primary audience for this guide includes network operation personnel and administrators responsible
for maintaining network elements and provisioning services using InfineraGNM. This guide assumes that
the reader is familiar with the following topics and products:
■ Microsoft Windows 2000
■ Microsoft Windows XP and Microsoft Windows Vista
■ Web browsers such as Internet Explorer and Mozilla
■ Internet and networking terminology and concepts
■ Optical networking
Document Organization
The following table describes each chapter in this guide:
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Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
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Conventions
The table below lists the conventions used in this guide.
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default font, italic Document titles Refer to the CLI User Guide
Default font Icon names Click Node icon
Window names not in the user interface In the DNA Main View
Helpful suggestions
Note: Note: The window is refreshed only
after making all the changes.
Technical Assistance
Customer Support for Infinera products is available, 24 hours a day, 7 days a week (24x7). For
information or assistance with Infinera products, please contact the Infinera Technical Assistance Center
(TAC) using any of the methods listed below:
■ Email: [email protected]
■ Telephone:
□ Direct within United States: 1-408-572-5288
□ Outside North America: +1-408-572-5288
□ Toll-free within United States: +1-877-INF-5288 (+1-877-463-5288)
□ Toll-free within Germany/France/Benelux/United Kingdom: 00-800-4634-6372
□ Toll-free within Japan: 010-800-4634-6372
■ Infinera corporate website: http://www.infinera.com
■ Infinera Customer Web Portal: https://support.infinera.com
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
Please see the Infinera Customer Web Portal to view technical support policies and procedures, to
download software updates and product documentation, or to create/update incident reports and
RMA requests.
Documentation Feedback
Infinera strives to constantly improve the quality of its products and documentation. Please submit
comments or suggestions regarding Infinera Technical Product Documentation using any of the following
methods:
■ Submit a service request using the Infinera Customer Web Portal
■ Send email to: [email protected]
■ Send mail to the following address:
Attention: Infinera Technical Documentation and Technical Training
Infinera Corporation
140 Caspian Court
Sunnyvale, CA 94089
When submitting comments, please include the following information:
■ Document name and document ID written on the document cover page
■ Document release number and version written on the document cover page
■ Page number(s) in the document on which there are comments
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
Alarms
The DTN, DTN-X, FlexROADM and Optical Line Amplifier network elements report alarm conditions
through local alarm indicators. This chapter describes the alarms reported by the network elements and
the corrective procedures to be performed to clear the alarms in the following sections:
Alarm Overview on page 1-2
Alarm Description and Clearing Procedures on page 1-5
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
Alarm Overview
The following section describes the alarm attributes and provides pointers to alarms in the following
sections:
Alarm Attributes on page 1-2
Alarm Configuration on page 1-3
Alarm Severity on page 1-2
Alarm Attributes
Alarms are reported with sufficient information so that users can take corrective actions. The following
sections describe some of the important attributes which are reported with each alarm.
Alarm Categories
Each alarm is assigned an alarm category as described in Alarm Categories.
Alarm Severity
The alarm severity indicates the level of degradation that the alarm causes to the services provided. The
following are the severities displayed:
■ Critical (CR) alarms generally indicate severe, service-affecting trouble that needs immediate
correction
■ Major (MJ) alarm is a serious alarm, but the trouble has less impact on the network
■ Minor (MN) alarms are used for troubles that do not have a serious effect on service to customers
or for troubles in circuits that are not essential to the network element operation
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■ Warning (WN) alarms are used to provide information regarding special precautions
■ Unreachable (UR) events are raised by the DNA when the DNA server is not able to establish a
session with the network element
Service Code
Telcordia standard service codes: Service-Affecting (SA) and Non-Service Affecting (NSA) are supported.
■ SA fault is one which actually or potentially interrupts the customer traffic through the system or the
network. A fault is defined to be SA if the fault affects a hardware or software entity in the data
plane and the affected hardware or software entity is administratively enabled
■ NSA fault is one which does not or cannot interrupt the customer traffic through the system or the
network
Probable Cause
This is a descriptive string that gives the probable cause of the problem corresponding to the generated
alarm. The probable cause is displayed as an alarm condition by the management interface.
Alarm Configuration
Users can customize the alarm reporting as described in the following sections. Refer to the DNA, GNM
user guides and/or DTN and DTN-X TL1 User Guide for details on using the management interfaces
( GNM).
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
instance basis. When ARC is applied to a managed object instance it is propagated to all the dependent
managed objects also. For example, when alarm reporting is inhibited for the chassis object instance,
alarm reporting is inhibited for all the circuit pack object instances within that chassis. The alarms are
inhibited for the duration the user has enabled the ARC. On disabling ARC, the standing alarm conditions,
which were inhibited due to ARC, are reported to the management interfaces (GNM).
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Note: Unless specifically noted otherwise, all references to the “line module” will refer to either the
DLM, XLM, OLM, ADLM, AXLM, and/or SLM interchangeably. All references to the “LM- 80” will refer
to the ADLM-80, AXLM-80, and/or SLM-80 interchangeably.
Note: All references to the "IMM" will refer to both IMM and IMM-B.
Facility Alarms
Facility alarms are associated with the line and tributary facilities, and any incoming signal. For example:
OLOS, LOS, AIS, and BDI. By default, the appropriate chassis level LED is illuminated when facility
alarms are raised.
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FAC0004
AIS-DTP
Clearing Procedure
■ Identify if the problem is in some digital network element upstream of this network element
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FAC0006
BDI
This alarm is generated by the OLDP termination point (OLDP SCH) on the line module.
This alarm is generated when the downstream DTN-X detects a channel fault condition on the channel
and transmits BDI maintenance signal to this upstream DTN-X.
This alarm is most likely caused when:
■ The BDI maintenance signal on the digital channel persists for more than 2.5 seconds
Clearing Procedure
■ Check for faults between this node and the downstream node, and clear them. Faults can be
Optical Loss Of Signal (OLOS) or LOF
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FAC0019
LPBKFACILITY
Clearing Procedure
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FAC0020
LPBKTERM
Clearing Procedure
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FAC0021
LOF
Loss Of Frame
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
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FAC0022
LOS
Loss Of Signal
Clearing Procedure
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FAC0024
OLOS
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
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1. Check the connectivity between the line module and the BMM and expressed BMM OCGPTPs.
2. Check for the equipment failure alarms reported by the line module.
3. Check for the equipment failure alarms reported by the BMM.
4. Check the Auto-discovery state on the node between the BMM and line module.
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Check the connectivity between the line module and the GAM OCG.
2. Check for the equipment failure alarms reported by the line module.
3. Check the Auto-discovery state on the node between the line module and the GAM.
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FAC0028
LOMF
Loss of Multi-frame
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
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FAC0030
PRBS-GEN
Clearing Procedure
■ Disable the PRBS generation on the termination point or port that raised the alarm
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FAC0032
PRBS-OOS
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
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FAC0059
PWR-ADJUST-INCOMPLETE
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Check the state of the line module OCGPTP and each of its channels, at this network element and the
far-end digital network element (this failure may be service-affecting, but not necessarily).
Note: If the OCG or any of its channels is healthy and passing traffic, extra care must be taken in
executing the following steps, since these steps might inadvertently affect that traffic.
2. Inspect line module OCG OPT PM and BMM OCG OPR PM to determine the loss between the line
module and BMM, or between the CMM and the BMM.
3. Check for a pinched fiber.
4. Check for dirty connectors and clean the connectors.
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5. Replace the fiber between the BMM and the line module, or between the CMM and the BMM.
6. Check for the equipment failure alarms reported by the line module.
7. Check for equipment failure alarms reported by the CMM.
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FAC0060
OLOS
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. If the optical patch cord is loosely connected, re-connect the optical patch cord.
2. Replace the optical patch cord.
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FAC0063
BDI-DTP
Clearing Procedure
■ Check for faults between this node and a downstream DTN and clear them. Faults can be OLOS,
LOF, or AIS-DTP
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FAC0064
LOF
Loss Of Frame
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Check for the equipment failure alarms reported by the line module/TAM/DICM in the upstream
network element.
2. Check for the equipment failure alarms reported by the line module/TAM/DICM in this network
element. If any, replace the line module/TAM/DICM.
3. Cold reset the TAM.
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FAC0065
LOF
Loss Of Frame
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Check that the client equipment is sending the SONET/SDH/OTU frame format that is expected by this
network element port.
2. Check the fiber connection between the Trib port and the client equipment.
3. Ensure the optical power received is within documented parameters.
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FAC0067
LOS
Loss Of Signal
Note: For client ports configured for 1.25G Clear Channel services, users must verify that the
incoming signal is 1.25GCC data rate. Ports configured for 1.25GCC services will not report a
client LOS alarm when a signal of a higher rate is received on the port.
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
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FAC0068
OLOS
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Check the connectivity of the fiber between the BMM/OAM/ORM/DSE and the DCM port, or between
the CMM and the BMM.
2. Clean and reconnect the fiber between the BMM/OAM/ORM/DSE and the DCM port, or between the
CMM and the BMM.
3. Replace the fiber between the BMM/OAM/ORM/DSE and the DCM port, or between the CMM and the
BMM.
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FAC0073
TIM-DTP
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Check the transmit configuration in the upstream network element and the expected TTI in this
network element. If there is a mismatch, correct the configuration.
2. Ensure the fiber connection between the line module, TEM and BMM in the upstream network element
or in this network element is correct.
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FAC0074
PLM
Clearing Procedure
■ Manually restore the client Trib termination point payload type to that of its service type. This
requires the user to delete the cross-connect and rebuild the cross-connect in either of the nodes
(source node or destination node) to match the same payload
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FAC0075
OLOS
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Check fiber connectivity on the line port of the BMM/OAM/ORM/RAM/SCM/DSE on both ends of the
span.
2. Check for equipment failure at the upstream network element.
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FAC0083
OLOS
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Check for the connectivity between the BMM and the line module.
2. Check for equipment alarms on the line module on the network element and the upstream digital
network element (that is, at the upstream line module).
3. Check for the equipment alarms on the BMM.
4. Check for an OPR-OOR-HIGH alarm on the upstream expressed OCGs.
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FAC0084
AIS-L
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Ensure proper fiber connectivity between the TOM and the SONET equipment.
2. Check for problems in the SONET client network.
3. Check for problems in the network.
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FAC0085
AIS-MS
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Ensure proper fiber connectivity between the TOM and the SDH equipment.
2. Check for problems in the SDH client network.
3. Check for problems in the network.
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FAC0086
TIM-S
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Check the SONET/SDH J0 transmit configuration in the client equipment and the expected J0 in this
network element. If there is a mismatch, correct the configuration.
2. Check the connectivity between the client equipment and this network element.
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FAC0088
OLOS
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Ensure proper fiber connectivity from the DCM port on the BMM/OAM/ORM/RAM.
2. Check for hardware failure(s) in the upstream network element.
3. Inspect all the line connections to the BMM on the upstream DTN.
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FAC0095
OPR-OORH
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Ensure that there is proper attenuation between the upstream network element and this network
element.
2. Check for misconfigured DCM at the upstream network element or improper configuration of the link.
3. Check for equipment failure alarms reported by the BMM/OAM/ORM/RAM/GAM.
4. Check for a faulty photodiode/optical power monitor. To check if the photodiode is faulty remove the
fiber and check if the power value displayed changes. If the value changes, the photodiode is not
faulty. If the value remains the same, the photodiode is faulty. If the photodiode is faulty replace it.
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FAC0096
OPR-OORL
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Ensure that there is proper attenuation between the upstream network element and this network
element.
2. Check for misconfigured DCM at the upstream network element or improper configuration of the link.
3. Check for the equipment failure alarms reported by the BMM/OAM/ORM/RAM/GAM.
4. Check for a faulty photodiode/optical power monitor and. To check if the photodiode is faulty remove
the fiber and check if the power value displayed changes. If the value changes, the photodiode is not
faulty. If the value remains the same, the photodiode is faulty. If the photodiode is faulty replace it.
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FAC0097
OPR-OORH
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Ensure there is proper attenuation between the client equipment and the TOM.
2. Check the client equipment for faults.
3. Check for the equipment failure alarms reported by the TOM.
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FAC0098
OPR-OORL
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
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FAC0102
OPT-OORL
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
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FAC0105
TIM-DTS
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Check the DTS transmit configuration in the upstream network element and the expected TTI in this
network element. If there is a mismatch, correct the configuration.
2. Check the connectivity between the line module and BMM from the upstream network element and in
this network element.
3. Check the connectivity between the network elements.
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■ Check the fiber connectivity between the TAM-2-10GT installed in the customer side network and
provide side network of L1 OPN application
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FAC0107
RFI-L
Clearing Procedure
■ Check for a failure downstream of this network element (toward the client equipment).
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FAC0108
RFI-MS
Clearing Procedure
■ Check for failure downstream of this network element (toward the client equipment)
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FAC0109
OLOS
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Check the fiber connectivity between the Trib port and the client equipment.
2. Check for equipment failures in the client equipment.
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FAC0110
ADTIMEOUT
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Perform the Auto-discovery operation manually from any of the management interfaces.
2. Clean or replace the fiber.
3. Check for the equipment failure alarms reported by the line module and/or LM-80.
4. Ensure that the OCGs of same type are connected together appropriately. In the case of a CMM to
BMM interconnection, ensure that the OCGs of same type are connected together appropriately.
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5. Ensure that the connected OCG matches with the provisioned OCG.
6. Ensure there is a proper association between the line module OCG and the BMM and the BMM
OCGPTPs. In the case of a CMM to BMM interconnection, ensure this is a proper association between
the CMM OCG and the BMM OCG.
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FAC0112
MIS-CONN
Inter-module Mis-connection
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This alarm is also generated when the LM-80 OCH does not match the connected OCH port on the CMM,
that is, the provisioned OCH type does not match the discovered OCH type. For example
AXLM-80-T1-C5 port 1 is configured for OCH 1 and connected to OCH 2 on the CMM, instead of
connecting to OCH 1.
This alarm is most likely caused:
■ When a BMM is connected to another BMM of the same type (both are either 40 or 80 channel) but
the max channel configuration is different in each (for example, one BMM is set to 40 channels and
the other is set to10 channels)
■ By mis-connection of the fibers between the line module and the BMM
■ By mis-connection of the fibers between the LM-80 and CMM
■ Installing the wrong line module type
■ Mismatch between the provisioned OCG type and discovered OCG type
■ When a mis-connection is created in GAMOCGPTP, for example when a GAM receives a signal
from a different line module when compared to the provisioned line module
■ When the BMM2-8-CH3-MS and BMM2H-4-R3-MS cards receive some valid power in the BAND
CTP and if the association is not completed with Expansion BMM2
■ When BMM2-8-CEH3 and BMM2H-4-B3 expansion cards receive some valid power in the BAND
CTP and if the association is not completed with the Base BMM2
■ When a BMM2-8-CH3-MS (Base BMM2) is configured for 160 channels and the Neighbor BMM
has not been configured.
This alarm can also be generated by the Band layer on a BMM, OAM, ORM or RAM. It is most
likely caused:
■ When the configured channel numbers on BMMs installed at either end of the span do not match.
This alarm can also be generated by the network element on the DSE PTP. It is most likely caused
when:
■ The DSE PTP detects a signal with a power level above the OLOS threshold value and if this DSE
PTP is not provisioned to a corresponding ORM (or OAM/BMM) DCF PTP
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Ensure that the provisioned OCG type and discovered OCG type are the same.
2. Ensure that the correct line module OCG (in slot and chassis) is connected to the appropriate BMM
OCGPTP.
3. Check if the configured number of channels match in the BMMs installed on either end of the span.
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4. If the alarm is raised on the DSE PTP, ensure that the provisioning of the DSE PTP is done
appropriately.
5. If the alarm is raised on the CMMOCHPTP, ensure that the OCH ports of the LM-80 and CMM are
provisioned for the correct (same) channel.
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FAC0114
OPR-OORL
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Note: During OPR-OORL condition even if the alarm is raised correctly, the received power in
management interface is shown as -55dBm.
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
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FAC0115
OPR-OOR-H
Clearing Procedure
In the case of a BMM OCG:
1. Check for hardware failures in the line module and the BMM.
2. Check the fiber connectivity between the line module and the BMM.
3. Remove, inspect, clean and re-insert the fiber between the line module and the BMM.
4. Check the power received by the BMM OCGPTP. Ensure attenuation between the express OCGs
does not exceed Infinera specifications (22dB).
In the case of a GAM OCG:
5. Check the fiber connectivity between the line module and the GAM.
6. Remove, inspect, clean and re-insert the fiber between the line module and the GAM.
7. Check for hardware failures in the line module and the GAM.
In the case of a CMM OCH:
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
8. Check the fiber connectivity between the LM-80 and the CMM.
9. Remove, inspect, clean and re-insert the fiber between the LM-80 and the CMM.
10. Check for hardware failures in the LM-80 and the CMM.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0116
OPR-OORL
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Check the fiber connectivity between the DCM port on the BMM/OAM/ORM and the DCM.
2. If no DCM is present, ensure the fiber loop is present on the DCM port on the BMM/OAM/ORM.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0117
POST-FEC-BER-SF
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0118
DE-ENCAP-LOS
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Check the fiber connectivity between the Trib port and the client equipment.
2. Check for equipment failures in the client equipment.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0119
DE-ENCAP-LOF
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Check that the client equipment is sending the SONET/SDH/OTU frame format that is expected by this
network element port.
2. Check the fiber connectivity between the Trib port and the client equipment.
3. Ensure the OPR on the Trib port is within documented threshold.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0120
DE-ENCAP-LOSYNC
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0121
DE-ENCAP-AIS-L
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0122
DE-ENCAP-AIS-MS
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0123
TRIB-TESTSIG-GEN
Clearing Procedure
■ Manually clear the trib test signal generation (toward the client)
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0125
LINE-TESTSIG-GEN
Clearing Procedure
■ Manually clear the line test signal generation (toward the Infinera network)
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0127
TRIB-TESTSIG-OOS
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Ensure the trib test signal pattern has been properly configured.
2. The alarm will clear when the system detects that the received trib test signal pattern from the client is
in synch.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0128
LINE-TESTSIG-OOS
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Ensure the line test signal pattern has been properly configured.
2. The alarm will clear when the system detects that the received line test signal pattern from the Infinera
network is in synch.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0129
LOSYNC
Loss of Sync
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Check the fiber connectivity between the Trib port and the client equipment.
2. Check for equipment failures in the client equipment.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0222
TRIB-PRBS-GEN
Clearing Procedure
■ Disable the PRBS generation on the digital channel termination point, SONET client trib termination
point, the SDH client trib termination point, Fiber Channel client termination point, OTU client
termination point or ODUKT Client termination point
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0223
LINE-PRBS-GEN
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Check whether PRBS generation is activated in the far end client equipment.
2. Check whether PRBS monitoring is activated in the near end client equipment.
3. Check the SNC setup.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0224
TRIB-PRBS-OOS
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Check whether PRBS generation is activated in the far end client equipment.
2. Check whether PRBS monitoring is activated in the near end client equipment.
3. Check the SNC setup.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0225
LINE-PRBS-OOS
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Check whether PRBS generation is activated in the far end client equipment.
2. Check whether PRBS monitoring is activated in the near end client equipment.
3. Check the SNC setup.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0226
LOA
Loss of Alignment
Clearing Procedure
■ Ensure all members of the VCG or GigE Client CTP are able to achieve performance threshold for
the skew limit budget.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0227
OL-OORH
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0228
ADMIN-MAINT
Administrative Maintenance
Clearing Procedure
■ This alarm is cleared by unlocking the managed object using the management interface command
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0229
ADMIN-LOCK
Administrative Locked
Clearing Procedure
■ This alarm is cleared by unlocking the managed object using the management interface command
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0230
PWRLOOP-DISABLED
Clearing Procedure
■ Enable the OCG/SCG Power Control Loop feature by using the management interface command
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0231
ALS-DISABLED
Clearing Procedure
1. Enable the ALS feature by using the management interface command.
2. The alarm will clear once the ALS-disabled timer has expired (the timer is user configurable).
3. The BMM/OAM/ORM/RAM has been made to do a warm reset.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0280
OPR-OORL
Clearing Procedure
1. Check the fiber connections.
2. Check the power received by the OSC port on the RAM module generating the alarm.
3. Compare to the OSC transmit power levels from the connected BMM or OAM, or in the case of the
REM-2, the OSCT OPT power of the attached RAM-2-OR.
4. In case of this alarm reported on DCF PTP, check for dirty fiber connector, fiber crimp, or other
unexpected attenuation on DCF/DCM and take appropriate actions to rectify the fault in the connector
or fiber.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0281
OPR-OORH
Clearing Procedure
1. Check the fiber connections.
2. Check the power received by the OSC port on the RAM module generating the alarm.
3. Compare to the OSC transmit power levels from the connected BMM or OAM, or in the case of the
REM-2, the OSCT OPT power of the attached RAM-2-OR.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0282
OPT-OORL
Clearing Procedure
1. Check the fiber connections.
2. Check the power received by the OSC port on the RAM module generating the alarm.
3. Compare to the OSC transmit power levels from the connected BMM or OAM, or in the case of the
REM-2, the OSCT OPT power of the attached RAM-2-OR.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0283
OPT-OORH
Clearing Procedure
1. Check the fiber connections.
2. Check the power received by the OSC port on the RAM module generating the alarm.
3. Compare to the OSC transmit power levels from the connected BMM or OAM, or in the case of the
REM-2, the OSCT OPT power of the attached RAM-2-OR.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0292
BDI-DTP
Clearing Procedure
■ Check for faults between this node and a downstream DTN. Faults can be OLOS, LOF, or AIS-DTP
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0293
AIS-DTP
Clearing Procedure
■ Identify if the problem is in some digital network element upstream of this network element.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0294
TIM-DTP
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Check for the equipment failure alarms reported by the TAM-2-10GT in the upstream network element.
2. Check for the equipment failure alarms reported by the TAM-2-10GT in this network element. If any,
replace the line module/TAM/TOM.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0295
POST-FEC-BER-SF
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0296
LOF-DTP
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Check for the equipment failure alarms reported by the TAM-2-10GT in the upstream network element.
2. Check for the equipment failure alarms reported by the TAM-2-10GT in this network element. If any,
replace the TAM-2-10GT.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0297
OPR-OORL
Note: During OPR-OORL condition even if the alarm is raised correctly, the received power in
management interface is shown as -55dBm.
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Ensure that there is proper attenuation between the upstream network element and this network
element.
2. Check for misconfigured DCM at the upstream network element or improper configuration of the link.
3. Check for the equipment failure alarms reported by the BMM/OAM/ORM/RAM/GAM.
4. Check for a faulty photodiode/optical power monitor and. To check if the photodiode is faulty remove
the fiber and check if the power value displayed changes. If the value changes, the photodiode is not
faulty. If the value remains the same, the photodiode is faulty. If the photodiode is faulty replace it.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0298
OPR-OORH
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0299
CONNECTIVITYFAIL
Clearing Procedure
■ Rectifying the fault in the provider network would clear this alarm
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0300
OL-OORH
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0301
OL-OORH
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0302
OCG-MSMT
OCG Mismatch
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Modify the tunableOcgNumber attribute to match that (OCG number) of the installed line module.
2. Re-provision the OCG number of the line module to match the current value of the
tunableOcgNumber. Do one of the following:
■ In GNM, launch the corresponding properties window. In the Tunable tab, select the Apply OCG
Number check-box without editing the Provisioned OCG Number field. Click Apply
■ In TL1, execute the command, ed-eqpt retaining the same value for PROVOCG
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0311
AIS-OTU
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0312
BDI-OTU
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0313
TX-TIM
Clearing Procedure
■ TIM monitoring mode is off or there is no mismatch with the expected value of SAPI (DAPI/SAPI-
DAPI)
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0314
DE-ENCAP-AIS-OTU
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0315
DE-ENCAP-BDI-OTU
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0317
SD
Signal Degraded
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0318
AIS-ODU
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0319
BDI-ODU
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0320
OCI-ODU
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0321
LCK-ODU
Note: For detailed information about alarm type, severity, SA/NSA and direction for each
managed object of this alarm, refer to Table “Default Alarm Settings for each MO Type“.
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0322
DE-ENCAP-AIS-ODU
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0323
DE-ENCAP-BDI-ODU
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0324
DE-ENCAP-OCI-ODU
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0325
DE-ENCAP-LCK-ODU
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0332
RX-TIM
Clearing Procedure
1. Ensure TIM monitoring mode is enabled.
2. Ensure TTI is configured correctly on both end points with the expected SAPI (SAPI/DAPI).
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0335
LTC
■ Alarm - Facility
■ Severity - Event (user customizable)
■ SA/NSA - SA (Service Affecting)
■ Applicable Facilities - ODUkT Client CTP
Clearing Procedure
■ Make sure that the TCM signal being transmitted by the Client side
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0361
MIS-CONN
Inter-module mis-connection
Clearing Procedure
One of the following steps can be used to clear the alarm condition:
■ Ensure that the fiber connection is correct
■ Change the provisioned neighbor
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0364
FAC-PRBS-GEN
Clearing Procedure
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0365
TERM-PRBS-GEN
Clearing Procedure
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0366
FAC-PRBS-OOS
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0367
TERM-PRBS-OOS
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0369
LS-ACTIVE
Clearing Procedure
■ Check for faults between this node and the downstream node. Faults can be Optical Loss Of Signal
(OLOS) or LOF
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0370
LS-ACTIVE
Clearing Procedure
■ Check for faults between this node and the downstream node. Faults can be Optical Loss Of Signal
(OLOS) or LOF
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0371
CFGMSMT
Configuration Mismatch
Clearing Procedure
■ Make sure both the OAMs in the OTC have the same operating mode
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0372
OCH-MSMT
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Ensure that the modulation type matches the LM-80 OCH at the other end of the TE link.
2. Change the provisioned OCGx (x=1-16), OCHy (y=1-10), and modulation (QPSK, BPSK) values to
match the installed OCGx, OCHy, and modulation values or apply the currently provisioned values (for
OCGx, OCHy, and modulation) to the LM-80
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0373
OL-OORH
Clearing Procedure
If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Ensure fiber is fully connected.
2. Inspect, clean and re-insert the fiber.
3. Replace bad fiber.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0375
LOLM
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0376
DE-ENCAP-LOLM
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0377
PLM
Clearing Procedure
■ Manually restore the client Trib termination point payload type to that of its service type.
This requires the user to delete the cross-connect and rebuild the cross-connect in either of the
nodes (source node or destination node) to match the same payload.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0378
RF
Remote Fault
Note: This alarm is raised on network elements running version R6.0.6, R8.0 and R8.1.3.
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0379
LF
Local Fault
Note: This alarm is raised on network elements running version R6.0.6, R8.0 and R8.1.3.
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0380
DE-ENCAP-LF
Note: This alarm is raised on network elements running version R6.0.6, R8.0 and R8.1.3.
Clearing Procedure
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0381
DE-ENCAP-RF
Note: This alarm is raised on network elements running version R6.0.6, R8.0 and R8.1.3.
Clearing Procedure
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0384
LFD
Clearing Procedure
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0385
CSF
Clearing Procedure
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0386
UPI-MSMT
UPI Mismatch
Clearing Procedure
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0387
EXI-MSMT
EXI Mismatch
Clearing Procedure
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0388
MSIM
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Correct the (local) expected TPN value on desired TSs and/or the (local) expected ODU-Type.
2. Correct the (remote/far-end) transmitted TPN value on desired TSs and/or the (remote/far-end)
transmitted ODU-Type.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0389
AIS-ODU
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
■ Ensure proper connectivity.
■ Check for problems in the client network.
■ Check for problems in the network.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0390
BDI-ODU
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
■ Ensure proper connectivity.
■ Check for problems in the client network.
■ Check for problems in the network.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0391
OCI-ODU
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
■ Check for problems in the client network.
■ Check for problems in the network.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0392
LCK-ODU
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
■ Check for problems in the client network.
■ Check for problems in the network.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0394
RX-EDFA-SPLIM
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
■ Check for auto clearence as the system automatically adjusts the RX EDFA gain
■ Check for a manual adjustments to cause RX EPDA gain or Pin fall below its high threshold
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0396
REM-MOD-MSMT
Clearing Procedure
Re-provision local or remote OCHCTP(s) such that they have same modulation format including lane
shuffling and channel grouping mode configuration.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0397
OSC-MIS-CONN
Clearing Procedure
Remove the connected fiber on the receive interface of the OSC port.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0398
DE-ENCAP-LOA
Clearing Procedure
Ensure all members of the VCG or GigE Client CTP are able to achieve performance threshold for the
skew limit budget.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0399
LOFLOM
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0400
LOFLOM
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0401
CSF
Clearing Procedure
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0402
SD
Signal Degraded
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0407
LOMF
Loss of Multi-frame
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0408
LOFLANE
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0409
LOOMFI
Clearing Procedure
This fault is cleared if TIM-1-100GX receives OPU-4 OMFI OH in sync (contiguous increments) for two
frames
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0410
LOL
Clearing Procedure
■ Ensure all OTU Client CTP are able to achieve performance threshold for the skew limit budget.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0417
AIS-ODU-iPATH
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0418
BDI-ODU-iPATH
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0419
REM-PORT-FEC-MSMT
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Re-connect line modules with the same FEC type on both ends.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0420
REM-PORT-ENCODING-MODE-MSMT
Clearing Procedure
■ Re-configure local or remote OCGPTP such that the encoding modes on remote and local ends
match.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0421
PMD-OORH
Clearing Procedure
■ This alarm is cleared when the measured PMD value for optical carrier crosses below the user
defined threshold.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0422
PRE-FEC-Q-SIGNAL-DEGRADE (PRE-FEC-BER-SIGNAL-DEGRADE)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
■ This alarm is cleared automatically when the measured Pre-FEC-Q value for the optical carrier
crosses the user defined threshold.
■ This alarm is cleared by configuring a PreFecQSigDegThreshold value that is below the
measured Pre-FEC-Q value.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0423
REM-SCH-PARAMETERS-MSMT
Clearing Procedure
Re-configure the same parameters on both local and remote SCH CTPs such that they have same set of
parameters like Super-Channel Number, Modulation, Encoding Mode, CarrierGroupMode,
OTNContainerRepresentation.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0424
MISCON
Clearing Procedure
The alarm is cleared by matching the properties between AOFM and the O-XCONN provisioning.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0425
OPT-TOO-LOW
Clearing Procedure
■ This alarm is cleared when DAMP determines the super channel as active.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0426
FDI-P
Clearing Procedure
■ Ensure that the upstream node clears OPT-TOO-LOW (Tx) on SCHCTP and is functioning
properly.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0427
FDI-O
Clearing Procedure
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0428
OCI
Clearing Procedure
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0429
BDI-O
Clearing Procedure
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0430
PMI
Clearing Procedure
■ This alarm is cleared in both OTS and OMS layers when the above mentioned causes are fixed
appropriately.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0431
MUX-OPR-OORL
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. When the OPM detects input power within normal operating range.
2. Ensure proper fiber connectivity with upstream equipment.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0432
IDLER-SEPARATION-OOR
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Ensure that the Idler Channel Numbers should be the same and the Idler frequency offset difference
between the two idler CTPs is at least 10 GHz.
2. Lock and unlock any Idler CTP.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0433
SBS-OFF
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Note: This procedure can be performed only by field engineer and hence contact the Technical
Assistance Center (TAC). See for contact details.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0434
INSUFFICIENT-OUTPUT-PWR
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0435
OOS-AU
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Ensure the GbE Client CTP transitions to In Service state to clear this alarm.
2. Disable the Service State Out-of-Service flag to disable reporting and clear this alarm.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0436
ODUkPE-LAT-FAC-OORH
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Ensure service latency is within the specified threshold by adjusting the fiber length or threshold
values.
■ Change Latency Mode from Initiator to Responder or Disabled.
■ Delete the ODUk service.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0437
ODUkPE-LAT-FAC-OORL
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Ensure service latency is within the specified threshold by adjusting the fiber length or threshold
values.
■ Change Latency Mode from Initiator to Responder or Disabled.
■ Delete the ODUk service
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0438
ODUkPE-LAT-TERM-OORH
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Ensure service latency is within the specified threshold by adjusting the fiber length or threshold
values.
■ Change Latency Mode from Initiator to Responder or Disabled.
■ Delete the ODUk service.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0439
ODUkPE-LAT-TERM-OORL
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Ensure service latency is within the specified threshold by adjusting the fiber length or threshold
values.
■ Change Latency Mode from Initiator to Responder or Disabled.
■ Delete the ODUk service.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0440
ODUkPS-LAT-FAC-OORH
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Ensure service latency is within the specified threshold by adjusting the fiber length or threshold
values.
■ Change Latency Mode from Initiator to Responder or Disabled.
■ Delete the ODUk service.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0441
ODUkPS-LAT-FAC-OORL
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Ensure service latency is within the specified threshold by adjusting the fiber length or threshold
values.
■ Change Latency Mode from Initiator to Responder or Disabled.
■ Delete the ODUk service
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0442
ODUkPS-LAT-TERM-OORH
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Ensure service latency is within the specified threshold by adjusting the fiber length or threshold
values.
■ Change Latency Mode from Initiator to Responder or Disabled.
■ Delete the ODUk service
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0443
ODUkPS-LAT-TERM-OORL
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Ensure service latency is within the specified threshold by adjusting the fiber length or threshold
values.
■ Change Latency Mode from Initiator to Responder or Disabled.
■ Delete the ODUk service
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0445
LINK-DOWN
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0446
FAC-PRBS-PLM
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Ensure the peer network element is sourcing a valid PRBS signal and the Payload Type (PT) byte
(PSI[0]) value is 0xFE.
2. If this problem persists, contact the Technical Assistance Center (TAC). See for contact details.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0447
TERM-PRBS-PLM
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Ensure the peer network element is sourcing a valid PRBS signal and the value of Payload Type (PT)
byte (PSI[0]) is 0xFE.
2. If this problem persists, contact the Technical Assistance Center (TAC). See for contact details.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0448
OCG-TYPE-MSMT
Clearing Procedure
Note:
■ Configure the same OCG Type on the head-end and tail-end BMM OCGs.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0449
OPR-TOO-LOW
Clearing Procedure
■ Check and clean the Fiber patch connection and upstream module operation.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0450
OPR-TOO-HIGH
Clearing Procedure
■ Check and clean the Fiber patch connection and upstream module operation.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0452
CCM-LOC
Clearing Procedure
■ This alarm is cleared when at least one valid CCM message is received from remote MEP.
■ Associated RMEP(s) which are the cause of this alarm are manually deleted
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0453
CCM-UNEXP-LEVEL
Clearing Procedure
■ This alarm is cleared when MEP receives 0 CCM PDUs with invalid MD Level in K * received CCM
Period (where 3.25 <= K <= 3.5)
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0454
CCM-MISMERGE
CCM Mismerge
Clearing Procedure
■ This alarm is cleared when MEP receives 0 CCM PDUs with correct MD Level and invalid MAID in
K * received CCM Period (where 3.25 <= K <= 3.5)
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0455
CCM-UNEXP-MEP
Clearing Procedure
■ This alarm is cleared when MEP receives 0 CCM PDUs with correct MD Level, MAID Level and
unexpected MEPID in K * received CCM Period (where 3.25 <= K <= 3.5)
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0456
CCM-UNEXP-PERIOD
Clearing Procedure
■ This alarm is cleared when MEP receives 0 CCM PDUs with correct MD Level, MAID, MEPID and
invalid ransmission period in K * received CCM Period (where 3.25 <= K <= 3.5)
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0457
CCM-UNEXP-PRIO
Clearing Procedure
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0458
CCM-REM-MAC-ERR
Clearing Procedure
■ This alarm is cleared when MEP receives 0 CCM PDUs with correct MD Level, MAID, MEPID,
Period and Port-Status-TLV or Interface-Status-TLV not indicating any remote faults in K * received
CCM Period (where 3.25 <= K <= 3.5)
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0459
ETH-RDI
Clearing Procedure
■ This alarm is cleared when MEP receives valid CCM PDU with RDI bit unset.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0460
ETH-AIS
Clearing Procedure
■ This alarm is cleared when MEP receives 0 AIS PDUs in K * received AIS Period (where 3.25 <= K
<= 3.5)
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0461
VSI-FAIL
VSI Failure
Clearing Procedure
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0462
VSI-PARTIAL-FAIL
VPLS VSI
Clearing Procedure
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0463
MAC-FLAP
Clearing Procedure
■ Rectify any misconfiguration causing the MAC Flap, admin-lock the flapping interface(s) and re-
enable the interface(s).
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0465
VSI-MAC-LIM-DNL-DNF
Clearing Procedure
■ The alarm is cleared when the number of learned MAC addresses either falls below the configured
limit for the VPLS VSI or the user configures a new value which is greater than the current number
of learned MAC addresses.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0466
TIM-SCH
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
■ Rectify the TTI string at the remote-end to send TTI matching the expected value
■ Disable TTI by setting Expected TTI to “None”
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0467
IntraSchCarrierRipple
This alarm is generated when the carrier power difference cannot be compensated by the WSS in the
FRM.
This alarm is generated at the FRM-9D, FRM-4D and FRM-20X system ports (SCHPTP on FRM-9D/
FRM-4D/FRM-20X)in native mode.
Clearing Procedure
■ This alarm is cleared when Intra Superchannel Carrier ripple value is lesser than the Intra
Superchannel Carrier ripple threshold plus hysteresis.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0468
Clearing Procedure
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0469
Clearing Procedures
This alarm is cleared when Peer Span OSC OLDP version matches the local OLDP version configured by
software.
Note: During an outstanding OLDP Version mismatch condition, any release below IQ NOS R16.2
that communicates with a R16.2 Peer OSC, receives an invalid signal from the IQ NOS R16.2 node
leading to clearing of all outstanding OLDP alarms. This issue exists until the upgrade to IQ NOS
R16.2, when the OLDP version is also upgraded .
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0471
TIM-OCG
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
■ Rectify TTI string at the remote-end to send TTI matching the expected value
■ Disable TTI by setting Expected TTI to "None"
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0472
REACH-LTH-EX
Clearing Procedure
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0473
REACH-UTH-EX
Clearing Procedure
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
PROT0003
LOCKOUTOFPR
Lockout of Protection
Clearing Procedure
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
PROT0004
LOCKOUTOFWK
Lockout of Working
Clearing Procedure
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
PROT0005
PROT-UNIT-ACTIVE
Clearing Procedure
■ Ensure that the working unit is fault free, then manually switch the traffic back to the working unit.
PROT0006
WKSWPR
Switched to Protection
Clearing Procedure
■ Ensure that the working unit is fault free, then manually switch the traffic back to the working unit
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
PROT0007
MANWKSWPR
Clearing Procedure
■ Ensure that the working unit is fault free, then manually switch the traffic back to the working unit
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
PROT0008
WKSWBK
Switched to Working
Clearing Procedure
■ None. To initiate a switch to protection, ensure that the protection unit is fault free, then manually
switch the traffic to the protection unit
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
PROT0009
MANWKSWBK
Clearing Procedure
■ None. To initiate a manual switch to protection, ensure that the protection unit is fault free, then
manually switch the traffic to the protection unit
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
PROT0010
WTR
Wait to Revert
Clearing Procedure
■ None.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
PROT0011
FRCDWKSWPR
Clearing Procedure
■ None.
PROT0012
FRCDWKSWBK
Clearing Procedure
■ None. To initiate a forced switch to protection, ensure that the protection unit is fault free, then
forcefully switch the traffic to the protection unit.
Communication Alarms
Communication alarms are associated with faults which impact the communication between the modules
within the network element and between network elements. For example: No Communication with OSC
Neighbor and GMPLS neighbor down.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
COM0008
NTP-SERVER-LOSS
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Check the NTP servers configured and the connectivity between the network element and NTP server.
2. All configured NTP instances are disabled.
3. All the configured NTP instances are Administratively Locked
4. Any one of the configured NTP instances becomes operationally enabled again and starts providing
valid timing to the network element.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
COM0012
DCN-ENET-LOLINK-CTRLRA
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
COM0013
DCN-ENET-LOLINK-CTRLRB
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
COM0014
AUX-ENET-LOLINK-CTRLRA
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
COM0015
AUX-ENET-LOLINK-CTRLRB
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
COM0017
NCT1-ENET-LOLINK-CTRLRA
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
COM0018
NCT1-ENET-LOLINK-CTRLRB
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
COM0019
NCT2-ENET-LOLINK-CTRLRA
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
COM0020
NCT2-ENET-LOLINK-CTRLRB
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
COM0027
NW-MISCONFIG-DUP-MENAME
Clearing Procedure
■ Change the name of the network elements in conflict so that each network element has a unique
name
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
COM0028
NW-MISCONFIG-DUP-RID
Node with Duplicate Generalized Multi Protocol Label Switching (GMPLS) Router ID Found in Routing Domain
Clearing Procedure
■ Reconfigure one of the network elements in conflict, to give unique router IDs in the GMPLS routing
domain
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
COM0029
NW-MISCONFIG-DUP-NBR
Clearing Procedure
■ Reconfigure the network elements in conflict, to give unique router IDs in the signaling domain
Note: The alarm is cleared one hour after the router ID is reconfigured.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
COM0030
GCC-GMPLS-NBR-DOWN/GMPLS-NBR-DOWN
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Provision a valid IP address between the network element and the neighbor.
2. Ensure GMPLS signaling is enabled on both ends of the link.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
COM0031
OSC-IPADDR-SUBNET-MISMATCH
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Ensure the current network element and the neighbor are in the same subnet.
2. Check the fiber connections.
3. Check with the network administrator to ensure the configuration is valid.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
COM0032
GCC-IPADDR-DUPLICATE/OSC-IPADDR-DUPLICATE
Clearing Procedure
■ Reconfigure the network elements to have a unique OSC IP Address or the GCC IP Address within
a single GMPLS signaling domain in case of OSC-IPADDR-DUPLICATE or GCC-IPADDR-
DUPLICATE respectively
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
COM0033
NBRS-OSC-IPADDR-IN-CONFLICT/NBRS-GCC-IPADDR-IN-CONFLICT
Clearing Procedure
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
COM0034
INTER-OAM-MIS-CONN
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. If the optical patch cord is loosely connected, re-connect the optical patch cord.
2. Replace the optical patch cord.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
COM0035
LOC
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
COM0038
SNCFAIL
Clearing Procedure
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
COM0039
SNCSETUPFAIL
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Ensure that sufficient resources are available throughout the network to allow setup of this SNC.
2. Check the destination endpoint for proper configuration, and service type.
3. If using routing constraints, ensure the route is valid.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
COM0040
TXFR-PRI-FAIL
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
COM0041
TXFR-PRI-FAIL-SNA
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
COM0042
TXFRSFAIL
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Ensure the primary and secondary FTP/SCP server’s IP addresses are correct.
2. Check firewall and router settings.
3. Ensure the user name/password used to access both FTP/SCP servers are correct.
4. Ensure there is enough disk space available on one the FTP/SCP server.
5. Check connectivity to the servers.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
COM0044
GCC-GMPLS-CONFIG-MISMATCH/GMPLS-CONFIG-MSMT
Clearing Procedure
■ Ensure the Hello Interval and Dead Interval at each affected network element are the same (both
ends of a given link must have the same Hello Interval value and both ends must have the same
Dead Interval value)
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
COM0045
GRE-TUNNEL-ADDRESS-MISMATCH
Clearing Procedure
■ Ensure that the Associated GRE Tunnel Remote Address <tunnel_remote_ip_address> and
Discovered Remote Address <discovered_remote_ip_address> match. This can be achieved by
doing one any of the following:
□ By configuring GRE Tunnel Remote IP address at the local end to the same value as the
GRE Tunnel Local IP address configured at the remote end
□ By configuring GRE Tunnel Local IP address at the remote end to the same value as the
GRE Tunnel Remote IP address configured at the local end
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
COM0048
RSTRPATHACT
Clearing Procedure
■ This alarm will be cleared when the SNC switches from the restored path to the working path
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
COM0049
IGCCFAIL
Clearing Procedure
■ This alarm is cleared by clearing the individual datapath related fault conditions.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
COM0050
TXFR-SEC-FAIL
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
COM0052
NTP-SERVER-UNAVAILABLE
Description
This alarm is generated on the NTP server due to any of the following:
■ Loss of connectivity to the NTP server
■ Quality of the clock source falls below Stratum 5 level
■ NTP status (ServerStatus) is one of these values
□ REJECT
□ FALSE-TICK
□ OUTLYER
□ EXCESS
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Note: Performing a warm or cold reboot may temporarily clear the alarm (until the next cycle of
NTP synchronization takes place).
Note: This alarm can be suppressed by placing the NTP in Locked or Maintenance admin state.
COM0053
GCCFAIL
General Communication Channel-Link Failure
■ Alarm Type - Communication
■ Severity - Minor
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
Clearing Procedure
■ Check the datapath and correct any issues, including GccInterOp Mode
■ Check the supporting equipment can support GCC or not
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
COM0071
PEER-UNREACHABLE
Clearing Procedure
Note: Note: If any one of the below steps clears the alarm then the clearing procedure is complete
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
COM0072
PEER-AUTHENTICATION-FAIL
Clearing Procedure
Note: Note: If any one of the below steps clears the alarm then the clearing procedure is complete
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
COM0073
REKEY-SA-FAIL
Clearing Procedure
Note: Note: If any one of the below steps clears the alarm then the clearing procedure is complete
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
COM0074
IKE-MIS-CONFIG
Note: The detailed condition of the alarms displays the specific attribute which is mismatching.
Clearing Procedure
Note: Note: If any one of the below steps clears the alarm then the clearing procedure is complete
1. Check whether the IKE configurations and the data path encryption attributes between near-end and
far-end match. For example, cipher suite, authentication schemes, expect peer X.509 certificates.
2. If there is a mismatch, configure the appropriate values.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
SWP0006
DBRESTOREFAIL
DB Restore Failure
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. If there is insufficient space in the persistent memory, clear the persistent memory and retry.
2. Down the correct database image and perform database restoration again.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
SWP0018
SWUPGRDFAIL
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. If there is insufficient space in the persistent memory, clear the persistent memory and retry.
2. Download the correct software image and perform software upgrade again.
3. If even after downloading a new copy of the software image this problem persists, contact the
Technical Assistance Center (TAC). See for contact details.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
SWP0019
SWUPGRDFAIL-BOOTUP
Clearing Procedure
■ Delete the software load and download another copy of the image
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
SWP0023
AUPFAIL
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
SWP0027
DBRESTOREFAIL-RBT
Clearing Procedure
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
SWP0030
SWINSTALLFAIL
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
SWP0031
BKUPMEM-LOW
Clearing Procedure
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
SWP0032
BKUPMEM-VERYLOW
Clearing Procedure
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
SWP0036
MISCONFIG-IP-ADDR
IP Address Conflict on NE
Clearing Procedure
1. Reconfigure the IP address on the network element.
2. Check with the network administrator to ensure the IP address is valid.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
SWP0037
ADSRUP
Clearing Procedure
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
SWP0039
SHELFDB-CORRUPT
Clearing Procedure
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
SWP0040
LIC-ASSIGN-MISMATCH
Clearing Procedure
The user needs to perform a Re-assign operation from the License Manager in DNA to associate the
serial number of the currently provisioned FRU with the licenses associated with the FRU slot.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
SWP0041
LIC-INSUFFICIENCY
License Insufficiency
Clearing Procedure
■ Activate appropriate licenses on the provisioned equipment until the bandwidth accrued from the
licenses can support the services provisioned.
■ Change the modulation of channel from modulation type with insufficient license to modulation type
having excess license, provided the modulation type on both the ends match with each other.
Note: This alarm is also cleared if the services on the modulation type that has insufficient
licenses are deleted.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
SWP0042
LIC-MF-MISMATCH
Clearing Procedure
Note: This alarm is also cleared if the services on the modulation type that has insufficient
licenses are deleted.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
SWP0043
LIC-NW-AUDIT-MISM
Note: This alarm is neither affected by Alarm Reporting Control (ARC) nor Administrative Lock /
Administrative Maintenance alarms.
Clearing Procedure
■ Resolve the conflicting licenses by deleting the licenses or services or a combination of both from
DNA.
Note: If any node containing line modules with activated licenses (in an audit mismatched
state) becomes unreachable after the LIC-NW-AUDIT-MISM alarm is raised, the NCT
connectivity to the chassis must be re-established and the chassis must be reachable before
any licensing operation can be done to resolve the conflicts
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
SWP0044
ENCMODE-CHANGE-PENDING
Clearing Procedure
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
SWP0045
SCH-MSMT
Clearing Procedure
This alarm is cleared when the provisioned and installed super channel values match.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
SWP0046
MIGR-FAIL
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. A subsequent successful migration of the original database to the new node controller.
2. Fresh installation of the database on the XTC chassis.
3. Repeat the migration procedure after verifying that all the steps have been followed including the the
pre-requisite of the original database being in a migration enabled state. Verify that the backup of the
database being migrated was taken after enabling this state.
4. If the failure persists, revert the migration procedure and start from a fresh install of the XTC chassis
and initiate a migration of the original database again.
5. If failure continues to persist, contact the Technical Assistance Center (TAC). See for contact details.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
SWP0047
PREPUPGRDFAIL
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Perform the PrepareForUpgrade action to re-initiate the pre-upgrade check and clear the alarm.
2. If failure continues to persist, contact the Technical Assistance Center (TAC). See for contact details.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
SWP0048
CAC-UNAVAIL
Clearing Procedure
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
SWP0049
CAC-FAIL
Clearing Procedure
■ Re-provision the supporting ODU/ODUFlexi CTP by creating an OTN SNC or cross-connect with
the correct bandwidth.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
SWP0050
LIC-TYPE-MISMATCH
Clearing Procedure
■ Re-assign operation on the existing license to have a matching installed type in the license
information.
■ Ensure to rebrand the license as applicable to the installed FRU.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
SWP0051
COLD-RESET-PENDING
Clearing Procedure
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
SWP0052
REM-FECOH-RATIO-MSMT
Clearing Procedure
■ Re-provision both remote and local ends to have same FEC overhead ratio.
Equipment Alarms
Equipment alarms are associated with the hardware faults like Equipment Failure and Equipment
Unreachable. Equipment Alarms can also be associated with alarms such as Equipment Mismatch. The
chassis level LED is illuminated when equipment alarms are raised. For equipment alarms, this behavior
cannot be changed using the Alarm Severity Assignment Profile Settings window in GNM.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
EQP0000
BRKROPEN48V
Clearing Procedure
1. Check the breaker connectivity.
2. Turn breaker to the on position.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
EQP0008
EQPTFAIL
Equipment Failure
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Note: Always ensure that the collected debug information is sent to Technical Assistance Center
(TAC).
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
3. Warm-reset the circuit pack (wherever applicable) on which the alarm is reported.
4. Verify that the reset is complete and error free.
5. Contact the Technical Assistance Center (TAC). See for contact details.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
EQP0009
EQPT-PARTFAIL
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Note: Always ensure that the collected debug information is sent to Technical Assistance Center
(TAC).
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
EQP0010
EQPTMSMT
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. If the slot has been improperly configured, delete the provisioned configuration of the slot. This allows
the reporting circuit pack to automatically come into service.
2. Edit the provisioned card type to be the same as the installed type.
3. If an incorrect circuit pack has been inserted, install the correct circuit pack in the correct slot.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
EQP0012
IMPROPRMVL
Clearing Procedure
■ Insert the circuit pack into the slot from where it was removed, or using the GUI delete the
configured module from the database
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
EQP0013
EQPTCPUR
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Note: Always ensure that the collected debug information is sent to Technical Assistance Center
(TAC).
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
EQP0015
DBMSMT
Database Mismatch
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Download and install the correct database from the FTP server to the existing XCM/MCM/IMM/OMM
installed in the chassis.
2. Replace the correct XCM/MCM/IMM/OMM into the chassis, that is, the XCM/MCM/IMM/OMM that
matches the serial number present on the line cards.
3. Force synchronize the line cards with the database on the active XCM/MCM/IMM/OMM.
4. Contact the Technical Assistance Center (TAC). See for contact details.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
EQP0021
EQPTCPRESET
Clearing Procedure
■ This alarm will clear once the applicable circuit pack has completed the warm reset.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
EQP0024
PWROV
Clearing Procedure
■ Ensure the input voltage on PEM is normal and below the set threshold level.
■ Replace the PEM equipment if found faulty.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
EQP0025
PWRUV
Clearing Procedure
■ Ensure the input voltage on PEM resumes to normal and with in the set voltage threshold range.
■ Check for the PEM module and replace the PEM equipment if found faulty.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
EQP0028
TEMP-OORH-TXPIC-SHUTDOWN
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Note: Always ensure that the collected debug information is sent to Technical Assistance Center
(TAC).
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
EQP0029
TEMP-OORH-RXPIC-SHUTDOWN
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Note: Always ensure that the collected debug information is sent to Technical Assistance Center
(TAC).
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
EQP0034
AMBIENT-TEMP-OORH
Clearing Procedure
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
EQP0036
TEMP-OORH
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
EQP0043
PWR48VFAIL
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
EQP0044
EQPTDEGRADE
Equipment Degradation
Note: BMM2 module reports EQPTDEGRADE alarm with detailed condition text as “RX-EDFA-
STAGE-POWER-LIM”, when Q NOS R9.0.x is upgraded to R10.0.X or R11.0.X .
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Note: Always ensure that the collected debug information is sent to Technical Assistance Center
(TAC).
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
EQP0045
Clearing Procedure
Contact Technical Assistance Center.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
EQP0046
EQPT-PROT-FAIL-SLOT-n
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Note: Always ensure that the collected debug information is sent to Technical Assistance Center
(TAC).
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
EQP0047
INSUFFICIENT-GAIN
Insufficient Gain
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Note: Always ensure that the collected debug information is sent to Technical Assistance Center
(TAC).
1. Check the connectivity of the fiber coming in/out of the DCM port.
2. Upload the debug information to an FTP server.
3. Check the detailed condition information.
4. Contact the Technical Assistance Center (TAC). See for contact details.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
EQP0048
UNKNOWNFW
Clearing Procedure
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
EQP0050
BRAND-MSMT
Brand Mismatch
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
EQP0051
INITFAIL
Initialization Failure
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Pull out the IMM/XCM/XCMH/MCM/OMM partially and re-insert it. Refer to the DTC/MTC Task
Oriented Procedures Guide.
2. If re-inserting the IMM/XCM/XCMH/MCM/OMM does not solve the problem, contact the Technical
Assistance Center (TAC). See for contact details.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
EQP0052
OLDREV-CTRLR
Note: The OLDREV-CTRLR alarm is raised by the management interfaces (GNM) on nodes with an
MCM-B node controller when the node is provisioned with 32 line modules, although the maximum
number of line modules supported for an MCM-B node controller is 48. The OLDREV-CTRLR alarm
has no functional impact and this discrepancy will be resolved in a future IQ NOS software release.
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
EQP0054
OSC-COMM-FAIL-CTRLRA
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Note: Always ensure that the collected debug information is sent to Technical Assistance Center
(TAC).
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
EQP0055
OSC-COMM-FAIL-CTRLRB
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Note: Always ensure that the collected debug information is sent to Technical Assistance Center
(TAC).
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
EQP0056
CTRL-COMM-FAIL-CTRLRA
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Note: Always ensure that the collected debug information is sent to Technical Assistance Center
(TAC).
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
EQP0057
CTRL-COMM-FAIL-CTRLRB
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Note: Always ensure that the collected debug information is sent to Technical Assistance Center
(TAC).
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
EQP0058
PEER-CTRLR-COMM-FAIL
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Note: Always ensure that the collected debug information is sent to Technical Assistance Center
(TAC).
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
EQP0059
EQPPER1
Clearing Procedure
1. Reset the Declaration Offset Policy.
2. Set a new alarm declaration date and time.
3. When the value of the parameter Alarm Status is changed to Disabled.
4. When the alarm reporting is inhibited using “Alarm Reporting Control” (ARC).
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
EQP0060
EQPPER2
Clearing Procedure
1. When the parameter Declaration Offset Policy is reset or a new alarm declaration date and time is set.
2. When the value of the parameter Alarm Status is changed to Disabled.
3. When the alarm reporting is inhibited using “Alarm Reporting Control” (ARC).
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
EQP0061
EQPPER3
Clearing Procedure
1. When the parameter Declaration Offset Policy is reset or a new alarm declaration date and time is set.
2. When the value of the parameter Alarm Status is changed to Disabled.
3. When the alarm reporting is inhibited using “Alarm Reporting Control” (ARC).
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
EQP0062
ADMIN-MAINT
Administrative Maintenance
Clearing Procedure
■ This alarm is cleared by Unlocking the managed object by using the management interface
command
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
EQP0063
ADMIN-LOCK
Administrative Locked
Clearing Procedure
■ This alarm is cleared by Unlocking the managed object by using the management interface
command
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
EQP0064
PWRDRAW
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
EQP0065
TEMP-OORL
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
EQP0066
EXCHAN
Excessive Channels
Clearing Procedure
■ This alarm is cleared when the number of BMM OCGs provisioned (either auto-provisioned or pre-
provisioned) on a BMM is equal to or less than the OCG equivalent value configured for
numberOfChannels attribute
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
EQP0068
PWRCTRL
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
This alarm is cleared on disabling the power control (power reduction) algorithm. Do any of the following
to clear this alarm:
1. Disable the chassis power control algorithm by setting the “ChassisPwrCtrl” attribute on the chassis to
‘Disabled’.
2. Change the chassis configuration such that the power consumption on the chassis is within the worst-
case limit set, that is remove or delete or un-provisioned equipment as appropriate to reduce the
chassis power consumption.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
EQP0069
AGC-NF
Description
This alarm is generated by the BMM/FRM head node.
This alarm is generated when Infinera’s Automated Gain Control (AGC) is not functioning or there is a
downstream loss of signal (after soaking the AGC failure condition in the network element for 2 hours).
List of detail conditions for AGC-NF using BMM headend node - lists all the detailed conditions of AGC-
NF alarm using BMM headend node.
List of detail conditions for AGC-NF using FRM headend node - lists all the detailed conditions of AGC-NF
alarm using FRM headend node.
Table 1-3 List of detail conditions for AGC-NF using BMM headend node
Sl.No Current AGC abort additional Detailed explanation Probable root cause
text (New)
1 AGC Link Discovery Timeout ADAPT is unable to discover the 1. OSC failure in downstream
entire link end to end ( BMM to node
BMM) 2. OSC crossover cable is not
connected properly
3. One/more intermediate
OAM/ORM is unreachable
4. One/more intermediate
OAM/ORM is rebooting
5. Improper association (pre-
amp to BMM)
2 Automatic Gain Control (AGC) ADAPT is disabled in the user User initiated configuration
is Disabled interface disabled AGC from user
interface
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
Table 1-3 List of detail conditions for AGC-NF using BMM headend node (continued)
Sl.No Current AGC abort additional Detailed explanation Probable root cause
text (New)
3 Headend OCG Channel Num is ADAPT is unable to get add/drop, 1. Frequent power fluctuation in
Unknown for OCGs < list of express OCG information for one/ previous link with optical express
OCG's> more OCG's associated with the configuration
Head End BMM 2. One/more LM/peer
BMM/CMM card is unreachable/
warm rebooting
3. Chassis housing one/more
LM/peer BMM is unreachable
4. OCG OOR-H/L present in any
of the discovered add/drop
BMMOCGPTP
5. OCG OOR-H/L present in any
of the discovered optical express
BMMOCGPTP in Gen2 FRU's
6. OCG OOR-H present in any
of the optical express
BMMOCGPTP in Gen1 FRU's
7. Extender BMM card in
unreachable/warm rebooting
8. Chassis housing extender
BMM card is unreachable
9. High patch loss in extender to
base BMM card
10. Equipment degradation for of
the Head End BMM due to R|b
PLC Access Failure, CMM
Access Failure
4 Headend Local Signal Ratio ADAPT encountered error while Link parameters are out of range
Calc Error signal ratio calculation
5 Node Id: <xx>, Hop Id: <yy>, ADAPT gain commit failed Link parameters are out of range
Phase Id: <zz>: Gain Commit
Failed
6 Node Id: <xx>, Hop Id: <yy>, ADAPT is taking longer time to Unknown error encountered
Phase Id: <zz>: Gain Calc calculate gain in any FRU
Timeout
7 Node Id: <xx>, Hop Id: <yy>, ADAPT is taking longer time to Unknown error encountered
Phase Id: <zz>: Gain Commit commit gain in any FRU
Timeout
8 Node Id: <xx>, Hop Id: <yy>, ADAPT is taking longer time to Unknown error encountered
Phase Id: <zz>: Ack-timer return ADAPT status in any FRU
Expired
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
Table 1-3 List of detail conditions for AGC-NF using BMM headend node (continued)
Sl.No Current AGC abort additional Detailed explanation Probable root cause
text (New)
9 Node Id: <xx>, Hop Id: <yy>, ADAPT is unable to get 1. Raman card unreachable
Phase Id: <zz>, Abort Commit: information of the associated 2. Raman card is not in service
Associated Raman Card Not Raman card 3. Chassis housing Raman is
Ready unreachable.
4. Link parameters are out of
range
10 Node Id: <xx>, Hop Id: <yy>, ADAPT is unable to get 1. Raman card unreachable
Phase Id: <zz>, Abort Commit: information of the associated far 2. Raman card is not in service
Far end Tx Raman card not end Raman card 3. Chassis housing Raman is
ready unreachable.
4. Link parameters are out of
range
11 Node Id: <xx>, Hop Id: <yy>, Head End Tx EDFA is shutdown 1. Head End BMM is in locked
Phase Id: <zz>, Abort Commit: state
Head end Tx EDFA Disabled 2. Head End BMM is disabled
due to ALS
12 Node Id: <xx>, Hop Id: <yy>, Any downstream OAM/ORM or 1. Any upstream card is in
Phase Id: <zz>, Abort Commit: TE-BMM is in LOL state locked state
Rx EDFA is in LOL 2. Span loss too high
3. DCF OLOS in upstream
OAM/ORM
4. High DCF loss in upstream
OAM/ORM
13 Node Id: <xx>, Hop Id: <yy>, Any downstream OAM/ORM or 1. TE BMM is locked
Phase Id: <zz>, Abort Commit: TE-BMM is in disable state 2. EDFA disabled due to ALS
Rx EDFA is disabled
14 Node Id: <xx>, Hop Id: <yy>, Any downstream Raman FRU is in 1. Raman card is in locked state
Phase Id: <zz>, Abort Commit: disable state 2. Raman pumps are disabled
RAMAN pumps are disabled due to ALS
15 Node Id: <xx>, Hop Id: <yy>, One/more Rx fiber type is set as User configured Tx fiber type as
Phase Id: <zz>, Abort Commit: unknown unknown to the upstream node
Rx fiber type is unknown
16 Node Id: <xx>, Hop Id: <yy>, One/more Tx fiber type is set as User configured Tx fiber type as
Phase Id: <zz>, Abort Commit: unknown unknown to the current node
Tx fiber type is unknown
17 Node Id: <xx>, Hop Id: <yy>, ADAPT getting invalid signal ratio Link parameter are out of range
Phase Id: <zz>, Abort Commit: from previous node
Invalid previous signal-ratio
18 Node Id: <xx>, Hop Id: <yy>, ADAPT is not doing gain commit Link is not doing gain commit
Phase Id: <zz>, Abort Commit: due to AGC-NF in previous link
AGC is not doing gain commit
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
Table 1-3 List of detail conditions for AGC-NF using BMM headend node (continued)
Sl.No Current AGC abort additional Detailed explanation Probable root cause
text (New)
19 Node Id: <xx>, Hop Id: <yy>, One/more DSP component of the 1. EDFA DSP access fail alarm
Phase Id: <zz>, Abort Commit: downstream OAM/ORM/BMM is in in the node
DSP access failure access failed state 2. RAMAN DSP access fail in
the node
3. Hw fault
20 Node Id: <xx>, Hop Id: <yy>, SLTE_Mode_1 is enabled in the 1. SLTE Mode 1 is enabled in
Phase Id: <zz>, Abort Commit: BMM any BMM2 in link
SLTE_Mode_1 is enabled in the 2. SLTE Mode 1 is enabled in
link any OAM-CXH1-MS in link
21 Node Id: <xx>, Hop Id: <yy>, Third Party Amplifier mode is 1. Third Party Amplifier mode is
Phase Id: <zz>, Abort Commit: enabled in the BMM enabled in any BMM in link
Third Party Amplifier mode is 2.Third Party Amplifier mode is
enabled in the link enabled in any OAM-CXH1-MS
in link
22 Node Id: <xx>, Hop Id: <yy>, Static mode is enabled in one/ 1. Static mode is enabled in any
Phase Id: <zz>, Abort Commit: more down stream FRUs ORM-CXH1, ORM-CXH1-
Static mode enabled in the link LL,ORM-CXH1-MS-LL in link
2. Static mode is enabled in any
OAM-CXH1 in link
23 Node Id: <xx>, Hop Id: <yy>, DSE Communication Failed 1. DSE is warm/cold rebooting
Phase Id: <zz>, DSE Status: 2. Chassis housing DSE is
Comms failed unreachable
3. Pre-provisioned DSE is
present
24 Node Id: <xx>, Hop Id: <yy>, DSE control loop is not running 1. DSE in faulted state
Phase Id: <zz>, DSE Status: 2. Invalid mode is configured in
CtrlLoop Not Run DSE (SLTE Mode 1 in native
automated link etc.)
3. DSE control loop is disabled
4. High loss in fiber connecting
the OSA in port of DSE
5. Connection ports are unclean
6. Alarm OSAPTP LOL or
OSAPTP OPROORL is present
in the DSE
7. High patch loss between
OAM/ORM/BMM and DSE
8. Any upstream band level
faults for which channel power is
low
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
Table 1-4 List of detail conditions for AGC-NF using FRM headend node
Sl.No Current AGC abort additional Detailed explanation Probable root cause
text (New)
1 DAMP LinkDisc timeout ADAPT is unable to discover the 1. OSC failure in downstream
entire link end to end ( FRM to node
FRM) 2. OSC crossover cable is not
connected properly
3. One/more intermediate
IAM/IRM is unreachable
4. One/more intermediate
IAM/IRM is rebooting
5. Improper association
(between AMP'S and/or FRM's)
6. Incomplete/mismatch IPSEC
configuration
2 Automatic Gain Control (AGC) ADAPT is disabled in the user User initiated configuration
is Disabled interface disabled AGC from user
interface
3 Headend SCH Slice count is ADAPT is unable to get add/drop, 1. Frequent power fluctuation in
Unknown express SCH information for one/ previous link with optical express
more SCH's associated with the configuration
HE FRM 2. Frequent power fluctuation
between LM/FSM with FRM in
ADD/DROP configuration
3. One/more LM/peer FRM/FSM
card is unreachable/warm
rebooting
4. Chassis housing one/more
LM/peer FRM/FSM is
unreachable
5. SCH OPT-OOR-H/L present
in any of the SCH of HE FRM
6. SCH OPR-OOR-L present in
any of the SCH of HE FRM
7. Equipment degradation for of
the associate LM/FSM due to
DSP Access Failure
4 Node Id: <xx>, Phase Id: <zz>: ADAPT gain commit failed Link parameters are out of range
GAIN_COMMIT_FAILED
5 Node Id: <xx>, Phase Id: <zz>: ADAPT is taking longer time to Unknown error encountered
GainCalc timeout calculate gain in any FRU
6 Node Id: <xx>, Phase Id: <zz>: ADAPT is taking longer time to Unknown error encountered
Commit timeout commit gain in any FRU
7 AckTimer expired ADAPT is taking longer time to Unknown error encountered
return ADAPT status in any FRU
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
Table 1-4 List of detail conditions for AGC-NF using FRM headend node (continued)
Sl.No Current AGC abort additional Detailed explanation Probable root cause
text (New)
8 Node Id: <xx>, Phase Id: <zz>, HE Tx EDFA is shutdown 1. HE FRM is in locked state
Abort Commit: 2. HE FRM is disabled due to
HEAD_TX_EDFA_DISABLED ALS
9 Node Id: <xx>, Phase Id: <zz>, Any downstream IAM/IRM or TE- 1. Any upstream card is in
Abort Commit: EDFA_LOL FRM is in LOL state locked state
2. Span loss too high
10 Node Id: <xx>, Phase Id: <zz>, Any downstream IAM/IRM or TE- 1. TE FRM is locked
Abort Commit: FRM is in disable state 2. EDFA disabled due to ALS
EDFA_DISABLED
11 Node Id: <xx>, Phase Id: <zz>, One/more Rx fiber type is set as 1. User configured Tx fiber type
Abort Commit: unknown as unknown to the upstream
RX_FIBER_TYPE_UNKNOWN node
12 Node Id: <xx>, Phase Id: <zz>, One/more Tx fiber type is set as 1. User configured Tx fiber type
Abort Commit: unknown as unknown to the current node
TX_FIBER_TYPE_UNKNOWN
13 Node Id: <xx>, Phase Id: <zz>, ADAPT is not doing gain commit Link is not doing gain commit
Abort Commit: AGC is not due to AGC-NF in previous link
doing gain commit
14 Node Id: <xx>, Phase Id: <zz>, one/more DSP component of the 1. FRE DSP access fail alarm in
Abort Commit: downstream IAM/IRM/FMM/FSM the associated FRU
DSP_ACCESS_FAIL is in access failed state 2. FRW DSP access fail alarm in
the associated FRU
3. EDFA|RAMAN DSP access
fail alarm in the associated FRU
4. Hw fault
Note: The AGC-NF alarm with any condition mentioned above in Table 5-5 and Table 5-6 can be
cleared by clearing at least one of the probable root causes provided. For more information refer to
the detailed condition on the Span Properties window.
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
EQP0070
NO-CTRLR-MODULE-REDUNDANCY
Description
This alarm is generated by the chassis when there is no redundant IMM/MCM/OMM/XCM physically
installed in the DTC/MTC/XTC.
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
EQP0071
INCOMPATIBLE-DSE
Incompatible DSE
Description
This alarm is generated when an older version DSE containing an unsupported modulation format signal
is detected in a link requiring baud rates higher than 11.1Gbps.
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Install a known compatible DSE (with revised OPM calibration) in the DTC/MTC/XTC.
2. If this problem persists, contact the Technical Assistance Center (TAC).
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
EQP0072
TEMP-OORH-DEVICE-AUTOSHUTDOWN
Description
This alarm is generated by the DLM, XLM, TEM.
This alarm is generated when the temperature of this circuit pack is greater (or lesser) than the
predefined threshold value. Allowing the device to function at the same temperature will result in damage
and hence will be powered down.
This alarm is most likely caused due to a combination of ambient temperature and system fan problem.
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Note: Always ensure that the collected debug information is sent to Technical Assistance Center
(TAC).
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
EQP0073
SPECTRUM-NOT-ATTAINED
Description
This alarm is generated by the DSE.
After an equalization event trigger, if the DSE is not converged within 3 cycles, this alarm will be
generated. The alarm is applicable irrespective of whether the DSE is operating in Native Automated or
SLTE mode and will continue to be reported as long as the condition exists and will be cleared only after
a successful equalization event.
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Ensure that the per-channel and/or per-OCG offsets for the head-end node are set properly.
2. Ensure that the channel map changes for the head-end/express node are set properly.
3. Ensure that the power difference between adjacent channels provided in the power profile for the DSE
does not exceed 3dB.
4. If a change was recently made to the relative power profile for the DSE, re-adjust the power profile
settings.
5. If this problem persists, contact the Technical Assistance Center (TAC). See for contact details.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
EQP0074
SWITCH-FABRIC-FAIL
Description
This alarm is generated by the chassis.
This alarm is raised against the chassis when there are less than 8 active OXMs in a XTC-10 or 4 active
OXMs in a XTC-4 chassis.
Clearing Procedure
■ Ensure minimum number of 8 active switch modules are present in the chassis for XTC-10.
■ Ensure minimum number of 4 active switch modules are present in the chassis for XTC-4.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
EQP0075
SWITCH-PROTECTION-UNAVAILABLE
Description
This alarm is generated by the chassis.
This alarm is raised when there are no redundant switch modules available in a standby state for a
switchover.
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Insert at least one standby switch module which can be switched in case of failure on any of the active
XM.
2. Change the OXM status Lock to Unlock state.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
EQP0077
TIMING-SOURCE-MISMATCH
Description
This alarm is generated by the chassis.
This alarm is raised when there is a mismatch of actual timing source latched on the equipment (OLM,
OTM, switch module, TSM and XCM slots) against the evaluated acting timing source of the system.
This alarm is raised on a periodic audit of the timing sources or on every equipment failure or removal.
Clearing Procedure
■ Use the correlation of internal status of the timing sources, the equipment status and CSTS
commands to switch the source or locking of specific timing sources to effect a timing source
switch.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
EQP0078
TSM-UNAVAILABLE
Description
This alarm is generated by the chassis.
This alarm is raised if chassis has no TSM FRU available as active clock source.
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
EQP0079
TSM-NON-REDUNDANT
Description
This alarm is generated by the chassis.
This alarm is raised when a chassis has TSMs in a non-redundant configuration.
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
EQP0080
PWR-PROT-FAIL
Description
This alarm is generated by the chassis.
This alarm is raised when the system does not have power redundancy, where the number of active
feeds on groupA and groupB are not equal.
Note: There are 3 Power Entry Modules in each the group (A and B) in XTC 10 and 2 Power Entry
Modules in each group (A and B) in XTC-4. Each module has 2 feeds.
Clearing Procedure
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
EQP0081
REM-CHNL-PLAN-MSMT
Description
This alarm is generated by the OLX, OLM, AOFX, AOFM.
This alarm is raised when the remote line card has different channel plan than the local line card.
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
1. Insert same channel plan on both line cards (local and remote)
2. Re-provision local or remote such that they have same channel plan.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
EQP0082
PWRCTRL-INIT
Description
This alarm is generated by the Chassis.
This alarm is generated when there is no enough input power (from PEM/Feed) to power up all FRU's
installed in the chassis, or when the input power is less than the minimum recommended power (which is
4558W for XTC-10 and 2389W for XTC-4).
Clearing Procedure
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
EQP0083
LOCKED-SOURCE-ACTIVE
Description
This alarm is generated by the Chassis.
This alarm is raised when a timing source that has been locked has been selected as the active timing
source for the system. This alarm is seen when the system in the absence of any other timing source,
uses a locked timing source as the active timing source overriding the administrative state.
Clearing Procedure
Contact the Technical Assistance Center (TAC). See for contact details.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
EQP0084
EQPTCOMFAIL
Description
This alarm is generated by the OXM, XCM, OTM, OLM, OLX, OTXM, TSM, FAN, PEM, AOFMAOFM,
FRM, IMM, AOFX, TIM, FSE, FSM.
This alarm is generated because of the communication failure between the XCM and the different slot
entities (cards). This alarm can also be raised due to hardware failures or malfunction.In case of PEM,
this alarm is raised due to the failure of all 48V inputs.
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
EQP0085
LOCKED-SWITCH-ACTIVE
Description
This alarm is generated by the OXM.
This alarm is generated when an administratively locked switch module has a redundancy status of
"Active".
This alarm is most likely caused by:
■ A conflict between provisioned information (Locked/Unlocked) and switch redundancy status
information (Active/Standby).
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
■ Unlock the admin status of the noted switch modules from the management interface
■ Issue a manual switch on this switch module.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
EQP0086
MODEMSMT
Description
This alarm is generated by the GAM-1.
This alarm is generated when there is a mismatch between the provisioned operating mode and the
installed operating mode.
Clearing Procedure
■ Take steps such that provisioned operating mode matches the installed operating mode.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
EQP0087
DEGRADED-CONFIG
Degraded Configuration
Description
This alarm is generated by TOM-10G-SFPP-IR2 and TOM-10G-SFPP-LR2.
This alarm is generated when a 2 Port 10G TIM D-SNCP is provisioned on an DTN-X node configuration
that does not support sub-50ms switching time. Note that only the TOMs with the CLEI WOTRCUPLAA
and WOTRCURLAA for TOM-10G-SFPP-IR2 and TOM-10G-SFPP-LR2 respectively are affected.
Clearing Procedure
Contact the Technical Assistance Center (TAC). See for contact details.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
EQP0088
INIT
Description
This alarm is generated by BMM, DLM, DSE, Fan, OAM, OLM, OLX, OMM, OTM, ORM, TAM, DICM,
TIM, XICM, TEM, TOM, TSM, XLM, XCMH, OXM, AOLx2, SOLx2, GAM, CMM, Chassis, MCM, XCM,
PEM, SCM, RAM, IRM, FSE, IAM, FSM, FRM, IMM, AOFM, AOFX.
This alarm is generated when an equipment is placed back in a slot and the equipment improper removal
alarm is cleared before the equipment is completely up.
Clearing Procedure
None
It is cleared automatically when the card is fully operational/in -service.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
EQP0089
FLASH-FAIL
Description
This alarm is generated by FMMC, IMM and IOSHELF.
This alarm is generated when a write operation to the flash device on IOSHELF panel fails.
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
EQP0090
GLNA
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
EQP0091
AGC-PF
Description
This alarm is generated by FRM.
This alarm is generated when ADAPT’s Link Discovery State Machine in unable to complete LD within an
OSG specified time interval.
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
EQP0092
PWR-FAIL
Description
This alarm is generated on the AC PEM’s feed input.
This alarm is generated when the PEM is unable to detect power and breaker is closed. This alarm is
most likely caused by:
■ Faulty/severed power wires coming into the PEM.
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
EQP0093
PEM-TYPE-MISM
Description
This alarm is generated by PEM.
This alarm is generated when PEM types mismatch within a group.
Clearing Procedure
1. Replace the mismatched PEM type with the same type PEM.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
EQP0094
FREQ_PROV_PENDING
Description
This alarm is generated by TOM.
This alarm is generated when the user has not provisioned the tunable frequency on the TOM.
Clearing Procedure
1. Provision the tunable frequency on the TOM with a valid value within the XTM range.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
EQP0096
NODE-CONFIG-CHANGED
Clearing Procedure
To clear the alarm, check which of the flags is set. Remove the flag and reboot the node to clear the
alarm.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
EQP0097
EQPT-USB-MISCONN
Clearing Procedure
■ Ensure that USB connection of the FBM is connected to the correct extension shelf of MTC-6/
MTC-9 chassis that is provisioned.
■ Disassociate the serial number of the FBM provisioned on the original chassis.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
EQP0098
EQPT-USB-NOACCESS-WARNING
Clearing Procedure
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
EQP0099
EQPT-USB-NOACCESS
Clearing Procedure
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
EQP0100
SW-INIT-FAIL
Clearing Procedure
■ None
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
EQP0101
EQPT-USB-POWER-RESET
Clearing Procedure
■ This alarm is cleared once the applicable circuit pack has reset the power.
Environmental Alarms
Environmental alarms are caused by the change in the state of the environmental alarm input contact.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
ENV00(01-16)
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
ENV0029
TEMP-OOR-DEVICE-SHUTDOWN
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Note: Always ensure that the collected debug information is sent to Technical Assistance Center.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0061
SL-OORH
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0062
SL-OORL
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0106
PRE-FEC-BER-SD
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0261
TXOCTETS15MINEV
Tx Octets,15-Minutes, Tx TCA
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 15-minute TCA is cleared when the subsequent 15-minute interval passes with the threshold not
reached or crossed for that managed object
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0130
DTSCV15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0131
DTSCVDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0132
DTSES15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0133
DTPESDAYEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0134
DTSSES15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0135
DTSSESDAYEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0136
DTPCV15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0137
DTPCVDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0138
DTPES15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0139
DTPESDAYEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0140
DTPUAS15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0141
DTPUASDAYEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0142
DTPSES15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0143
DTPSESDAYEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0144
RXBE15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0145
RXBEDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0146
RXES15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0147
RXESDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0148
RXSES15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0149
RXSESDAYEV
■ TCAA24- Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0150
RXOFS15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0151
RXOFSDAYEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0152
RXLOSS15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0153
RXLOSSDAYEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0154
TXBE15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0155
TXBEDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0156
TXES15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0157
TXESDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0158
TXSES15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0159
TXSESDAYEV
■ TCAA24- Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0160
TXOFS15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0161
TXOFSDAYEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0162
RXCV15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0163
RXCVDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0164
RXES15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0165
RXESDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0166
RXSES15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0167
RXSESDAYEV
■ TCAA24- Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0168
RXSEFS15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0169
RXSEFSDAYEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0170
TXCV15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0171
TXCVDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0172
TXSES15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0173
TXSESDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0174
RXPCSICG15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0175
RXPCSES15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0176
RXPCSSES15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0177
RXPCSSESS15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0178
RXPCSICGDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0179
RXPCSESDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0180
RXPCSSESDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0181
RXPCSSESSDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0182
RXMACJS15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0183
RXMACSES15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0184
RXMACERROCTET15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0185
RXMACJABBER15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0186
RXMACFRAGMENT15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0187
RXMACCRCALIGNED15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0188
RXMACUNDERSIZED15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0189
RXMACOVERSIZE15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0190
RXMACJSDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0191
RXMACSESDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0192
RXMACERROCTETDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0193
RXMACJABBERDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0194
RXMACFRAGMENTDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0195
RXMACCRCALIGNEDDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0196
RXMACUNDERSIZEDDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0197
RXMACOVERSIZEDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0198
TXPCSICG15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0199
TXPCSES15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0200
TXPCSSES15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0201
TXPCSSESS15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0202
TXPCSICGDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0203
TXPCSESDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0204
TXPCSSESDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0205
TXPCSSESSDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0206
TXMACJS15MINEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0207
TXMACSES15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0208
TXMACERROCTET15MINEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0209
TXMACJABBER15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0210
TXMACFRAGMENT15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0211
TXMACCRCALIGNED15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0212
TXMACUNDERSIZED15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0213
TXMACOVERSIZE15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0214
TXMACJSDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0215
TXMACSESDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0216
TXMACERROCTETDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0217
TXMACJABBERDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0218
TXMACFRAGMENTDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0219
TXMACCRCALIGNEDDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0220
TXMACUNDERSIZEDDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0221
TXMACOVERSIZEDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0232
RXSIZE64_15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 15-minute TCA is cleared when the subsequent 15-minute interval passes with the threshold not
reached or crossed for that managed object
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0233
RXSIZE65TO127_15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 15-minute TCA is cleared when a subsequent 15-minute interval passes with the threshold not
reached or crossed for that managed object
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0234
RXSIZE128TO255_15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 15-minute TCA is cleared when the subsequent 15-minute interval passes with the threshold not
reached or crossed for that managed object
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0235
RXSIZE256TO511_15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 15-minute TCA is cleared when the subsequent 15-minute interval passes with the threshold not
reached or crossed for that managed object
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0236
RXSIZE512TO1023_15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 15-minute TCA is cleared when the subsequent 15-minute interval passes with the threshold not
reached or crossed for that managed object
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0237
RXSIZE1024TO1518_15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 15-minute TCA is cleared when the subsequent 15-minute interval passes with the threshold not
reached or crossed for that managed object
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0238
RXSIZE1519TOJUMBO_15MINEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 15-minute TCA is cleared when the subsequent 15-minute interval passes with the threshold not
reached or crossed for that managed object
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0239
RXOCTETS15MINEV
Rx Octets,15-Minutes, Rx TCA
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 15-minute TCA is cleared when the subsequent 15-minute interval passes with the threshold not
reached or crossed for that managed object
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0240
RXBROADCASTPKTS15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 15-minute TCA is cleared when the subsequent 15-minute interval passes with the threshold not
reached or crossed for that managed object
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0241
RXMULTICASTPKTS15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 15-minute TCA is cleared when the subsequent 15-minute interval passes with the threshold not
reached or crossed for that managed object
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0242
RXINPAUSEFRAMES15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 15-minute TCA is cleared when the subsequent 15-minute interval passes with the threshold not
reached or crossed for that managed object
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0243
RXSIZE64_DAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 24-hour TCA is cleared when the subsequent 24-hour interval passes with the threshold not
reached or crossed for that managed object
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0244
RXSIZE65TO127_DAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 24-hour TCA is cleared when the subsequent 24-hour interval passes with the threshold not
reached or crossed for that managed object
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0245
RXSIZE128TO255_DAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 24-hour TCA is cleared when the subsequent 24-hour interval passes with the threshold not
reached or crossed for that managed object
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0246
RXSIZE256TO511_DAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 24-hour TCA is cleared when the subsequent 24-hour interval passes with the threshold not
reached or crossed for that managed object
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0247
RXSIZE512TO1023_DAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 24-hour TCA is cleared when the subsequent 24-hour interval passes with the threshold not
reached or crossed for that managed object
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0248
RXSIZE1024TO1518_DAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 24-hour TCA is cleared when the subsequent 24-hour interval passes with the threshold not
reached or crossed for that managed object
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0249
RXSIZE1519TOJUMBO_DAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 24-hour TCA is cleared when the subsequent 24-hour interval passes with the threshold not
reached or crossed for that managed object
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0250
RXOCTETSDAYEV
Rx Octets,24-Hours, Rx TCA
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
■ A 24-hour TCA is cleared when the subsequent 24-hour interval passes with the threshold not
reached or crossed for that managed object
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0251
RXBROADCASTPKTSDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 24-hour TCA is cleared when the subsequent 24-hour interval passes with the threshold not
reached or crossed for that managed object
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0252
RXMULTICASTPKTSDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 24-hour TCA is cleared when the subsequent 24-hour interval passes with the threshold not
reached or crossed for that managed object
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0253
RXINPAUSEFRAMESDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 24-hour TCA is cleared when the subsequent 24-hour interval passes with the threshold not
reached or crossed for that managed object
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0254
TXSIZE64_15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 15-minute TCA is cleared when the subsequent 15-minute interval passes with the threshold not
reached or crossed for that managed object
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0255
TXSIZE65TO127_15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 15-minute TCA is cleared when the subsequent 15-minute interval passes with the threshold not
reached or crossed for that managed object
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0256
TXSIZE128TO255_15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 15-minute TCA is cleared when the subsequent 15-minute interval passes with the threshold not
reached or crossed for that managed object
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0257
TXSIZE256TO511_15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 15-minute TCA is cleared when the subsequent 15-minute interval passes with the threshold not
reached or crossed for that managed object
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0258
TXSIZE512TO1023_15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 15-minute TCA is cleared when the subsequent 15-minute interval passes with the threshold not
reached or crossed for that managed object
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0259
TXSIZE1024TO1518_15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 15-minute TCA is cleared when the subsequent 15-minute interval passes with the threshold not
reached or crossed for that managed object
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0260
TXSIZE1519TOJUMBO_15MINEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 15-minute TCA is cleared when the subsequent 15-minute interval passes with the threshold not
reached or crossed for that managed object
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0262
TXBROADCASTPKTS15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 15-minute TCA is cleared when the subsequent 15-minute interval passes with the threshold not
reached or crossed for that managed object
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0263
TXMULTICASTPKTS15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 15-minute TCA is cleared when the subsequent 15-minute interval passes with the threshold not
reached or crossed for that managed object
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0264
TXOUTPAUSEFRAMES15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
■ A 15-minute TCA is cleared when the subsequent 15-minute interval passes with the threshold not
reached or crossed for that managed object
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0265
TXSIZE64_DAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 24-hour TCA is cleared when the subsequent 24-hour interval passes with the threshold not
reached or crossed for that managed object
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0266
TXSIZE65TO127_DAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 24-hour TCA is cleared when the subsequent 24-hour interval passes with the threshold not
reached or crossed for that managed object
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0267
TXSIZE128TO255_DAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 24-hour TCA is cleared when the subsequent 24-hour interval passes with the threshold not
reached or crossed for that managed object
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0268
TXSIZE256TO511_DAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 24-hour TCA is cleared when the subsequent 24-hour interval passes with the threshold not
reached or crossed for that managed object
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0269
TXSIZE512TO1023_DAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 24-hour TCA is cleared when the subsequent 24-hour interval passes with the threshold not
reached or crossed for that managed object
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0270
TXSIZE1024TO1518_DAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 24-hour TCA is cleared when the subsequent 24-hour interval passes with the threshold not
reached or crossed for that managed object
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0271
TXSIZE1519TOJUMBO_DAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 24-hour TCA is cleared when the subsequent 24-hour interval passes with the threshold not
reached or crossed for that managed object
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0272
TXOCTETSDAYEV
Tx Octets,24-Hours, Tx TCA
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA
Clearing Procedure
■ A 24-hour TCA is cleared when the subsequent 24-hour interval passes with the threshold not
reached or crossed for that managed object
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0273
TXBROADCASTPKTSDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 24-hour TCA is cleared when the subsequent 24-hour interval passes with the threshold not
reached or crossed for that managed object
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0274
TXMULTICASTPKTSDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 24-hour TCA is cleared when the subsequent 24-hour interval passes with the threshold not
reached or crossed for that managed object
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0275
TXOUTPAUSEFRAMESDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ A 24-hour TCA is cleared when the subsequent 24-hour interval passes with the threshold not
reached or crossed for that managed object
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0276
RXPACKETS15MINEV
Rx Packets,15-Minutes, Rx TCA
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0277
RXPACKETSDAYEV
Rx Packets,24-Hours, Rx TCA
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0278
TXPACKETS15MINEV
Tx Packets,15-Minutes, Tx TCA
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0279
TXPACKETSDAYEV
Tx Packets,24-Hours, Tx TCA
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0284
DTPTXCV15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0285
DTPTXCVDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0286
DTPTXES15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0287
DTPTXESDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0288
DTPTXUAS15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0289
DTPTXUASDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0290
DTPTXSES15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0291
DTPTXSESDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0303
RXSIZE1024TO1522_15MINEV
■ TCAA15 - Facility
■ Severity - Event (user customizable)
■ SA/NSA - NSA (Non-Service Affecting)
■ Applicable Facilities - Gigabit Ethernet Client CTP
Clearing Procedure
■ A 15-minute TCA is cleared when a subsequent 15-minute interval passes with the threshold not
reached or crossed for that network element.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0304
RXSIZE1523TOJUMBO_15MINEV
■ TCAA15 - Facility
■ Severity - Event (user customizable)
■ SA/NSA - NSA (Non-Service Affecting)
■ Applicable Facilities - Gigabit Ethernet Client CTP
Clearing Procedure
■ A 15-minute TCA is cleared when a subsequent 15-minute hour interval passes with the threshold
not reached or crossed for that managed object
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0305
RXSIZE1024TO1522_DAYEV
■ TCAA24 - Facility
■ Severity - Event (user customizable)
■ SA/NSA - NSA (Non-Service Affecting)
■ Applicable Facilities - Gigabit Ethernet Client CTP
Clearing Procedure
■ A 24-hour TCA is cleared when a subsequent 24-hour interval passes with the threshold not
reached or crossed for that managed object
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0306
RXSIZE1523TOJUMBO_DAYEV
■ TCAA24 - Facility
■ Severity - Event (user customizable)
■ SA/NSA - NSA (Non-Service Affecting)
■ Applicable Facilities - Gigabit Ethernet Client CTP
Clearing Procedure
■ A 24-hour TCA is cleared when the subsequent 24-hour interval passes with the threshold not
reached or crossed for that managed object
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0307
TXSIZE1024TO1522_15MINEV
■ TCAA15 - Facility
■ Severity - Event (user customizable)
■ SA/NSA - NSA (Non-Service Affecting)
■ Applicable Facilities - Gigabit Ethernet Client CTP
Clearing Procedure
■ A 15-minute TCA is cleared when a subsequent 15-minute interval passes with the threshold not
reached or crossed for that managed object
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0308
TXSIZE1523TOJUMBO_15MINEV
■ TCAA15 - Facility
■ Severity - Event (user customizable)
■ SA/NSA - NSA (Non-Service Affecting)
■ Applicable Facilities - Gigabit Ethernet Client CTP
Clearing Procedure
■ A 15-minute TCA is cleared when a subsequent 15-minute interval passes with the threshold not
reached or crossed for that managed object
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0309
TXSIZE1024TO1522_DAYEV
■ TCAA24 - Facility
■ Severity - Event (user customizable)
■ SA/NSA - NSA (Non-Service Affecting)
■ Applicable Facilities - Gigabit Ethernet Client CTP
Clearing Procedure
■ A 24-hour TCA is cleared when a subsequent 24-hour interval passes with the threshold not
reached or crossed for that managed object.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0310
TXSIZE1523TOJUMBO_DAYEV
■ TCAA24 - Facility
■ Severity - Event (user customizable)
■ SA/NSA - NSA (Non-Service Affecting)
■ Applicable Facilities - Gigabit Ethernet Client CTP
Clearing Procedure
■ A 24-hour TCA is cleared when a subsequent 24-hour interval passes with the threshold not
reached or crossed for that managed object
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0326
TXUAS15MINEV
■ TCAA15 - Facility
■ Severity - Event (User Customizable)
■ SA/NSA - SA (Service-Affecting)
■ Applicable Facilities - SDH client CTP
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0327
TXUASDAYEV
■ TCAA24 - Facility
■ Severity - Event (User Customizable)
■ SA/NSA - SA (Service-Affecting)
■ Applicable Facilities - SDH client CTP
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0328
RXUAS15MINEV
■ TCAA15 - Facility
■ Severity - Event (User Customizable)
■ SA/NSA - SA (Service-Affecting)
■ Applicable Facilities - SDH client CTP
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0329
RXUASDAYEV
■ TCAA24 - Facility
■ Severity - Event (User Customizable)
■ SA/NSA - SA (Service-Affecting)
■ Applicable Facilities - SDH client CTP
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0337
RXERROREDOCTETS15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0338
RXERROREDOCTETSDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0339
TXERROREDOCTETS15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0340
TXERROREDOCTETSDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0341
RXFCSESS15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0342
RXFCSESDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0343
TXFCSES15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0344
TXFCSESDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0345
RXFRAMES15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service-Affecting)
Clearing Procedure
■ Increase the threshold value set for this event to considerable value
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0346
RXFRAMESDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - NSA (Non-Service Affecting)
Clearing Procedure
■ Increase the threshold value set for this event to considerable value
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0347
TXFRAMES15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
■ Increase the threshold value set for this event to considerable value
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0348
TXFRAMESDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
■ Increase the threshold value set for this event to considerable value
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0349
RXERROREDFRAMES15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0350
RXERROREDFRAMESDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0351
TXERROREDFRAMES15MINEV
■ TCAA15 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0352
TXERROREDFRAMESDAYEV
■ TCAA24 - Facility
■ Severity - Event (User provisionable)
■ SA/NSA - SA (Service-Affecting)
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0353
RXEB15MINEV
■ TCAA15 - Facility
■ Severity - Event (User Customizable)
■ SA/NSA - SA (Service-Affecting)
■ Applicable Facilities - ODU Client CTP, ODUi Client CTP, ODUkT Client CTP, OTU Client CTP,
OTUki CTP
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0354
RXEBDAYEV
■ TCAA24 - Facility
■ Severity - Event (User Customizable)
■ SA/NSA - SA (Service-Affecting)
■ Applicable Facilities - ODU Client CTP, ODUi Client CTP, ODUkT Client CTP, OTU Client CTP,
OTUki CTP
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0355
RXDS15MINEV
■ TCAA15 - Facility
■ Severity - Event (User customizable)
■ SA/NSA - SA (Service-Affecting)
■ Applicable Facilities - ODU Client CTP, ODUi Client CTP, ODUkT Client CTP, OTU Client CTP,
OTUki CTP
Clearing Procedure
■ The 15-minute TCA is cleared when a subsequent 15-minute interval passes with the threshold not
reached or crossed for that managed object
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0356
RXDSDAYEV
■ TCAA24 - Facility
■ Severity - Event (User customizable)
■ SA/NSA - SA (Service-Affecting)
■ Applicable Facilities - ODU Client CTP, ODUi Client CTP, ODUkT Client CTP, OTU Client CTP,
OTUki CTP
Clearing Procedure
■ The 24-hour TCA is cleared when a subsequent 24-hour interval passes with the threshold not
reached or crossed for that managed object.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0357
TXEB15MINEV
■ TCAA15 - Facility
■ Severity - Event (User customizable)
■ SA/NSA - SA (Service-Affecting)
■ Applicable Facilities - ODU Client CTP, ODUi Client CTP, OTU Client CTP, OTUki CTP
Clearing Procedure
■ The 15-minute TCA is cleared when a subsequent 15-minute interval passes with the threshold not
reached or crossed for that managed object
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0358
TXEBDAYEV
■ TCAA24 - Facility
■ Severity - Event (User customizable)
■ SA/NSA - SA (Service-Affecting)
■ Applicable Facilities - ODU Client CTP, ODUi Client CTP, OTU Client CTP, OTUki CTP
Clearing Procedure
■ A 24-hour TCA is cleared when a subsequent 24-hour interval passes with the threshold not
reached or crossed for that managed object
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0359
TXDS15MINEV
■ TCAA15 - Facility
■ Severity - Event (User customizable)
■ SA/NSA - SA (Service-Affecting)
■ Applicable Facilities - ODU Client CTP, ODUi Client CTP, OTU Client CTP, OTUki CTP
Clearing Procedure
■ The 15-minute TCA is cleared when a subsequent 15-minute interval passes with the threshold not
reached or crossed for that managed object
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0360
TXDSDAYEV
■ TCAA24 - Facility
■ Severity - Event (User customizable)
■ SA/NSA - SA (Service-Affecting), OTUki CTP
■ Applicable Facilities - ODU Client CTP, ODUi Client CTP, OTU Client CTP, OTUki CTP
Clearing Procedure
■ The 24-hour TCA is cleared when a subsequent 24-hour interval passes with the threshold not
reached or crossed for that managed object
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0362
RXBEI15MINEV
■ TCAA15 - Facility
■ Severity - Event (User Customizable)
■ SA/NSA - SA (Service Affecting)
■ Applicable Facilities - ODUk Client CTP, OTUKi CTP
Clearing Procedure
■ The 15-minute TCA is cleared when a subsequent 15-minute interval passes without the Backward
Error Indication count for that network element reaching or exceeding the threshold value
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0363
RXBEIDAYEV
■ TCAA24 - Facility
■ Severity - Event (User Customizable)
■ SA/NSA - SA (Service Affecting)
■ Applicable Facilities - ODUkT Client CTP, OTUKi CTP
Clearing Procedure
■ The 24-hour TCA is cleared when a subsequent 24-hour interval passes without the Backward
Error Indication count for that network element reaching or exceeding the threshold value
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0382
TXBEI15MINEV
■ TCAA15 - Facility
■ Severity - Event
■ SA/NSA - SA (Service Affecting)
■ Applicable Facilities - ODU Client CTP, ODUi Client CTP, OTU Client CTP, OTUki CTP
Clearing Procedure
The 15-minute TCA is cleared when a subsequent 15-minute interval passes without the Backward Error
Indication count for that network element reaching or exceeding the threshold value.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0383
TXBEIDAYEV
■ TCAA24 - Facility
■ Severity - Major
■ SA/NSA - SA (Service Affecting)
■ Applicable Facilities - ODU Client CTP, ODUi Client CTP, OTU Client CTP, OTUki CTP
Clearing Procedure
The 24-hour TCA is cleared when a subsequent 24-hour interval passes without the Backward Error
Indication count for that network element reaching or exceeding the threshold value.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0403
RXDSF15MINEV
■ TCAA15 - Facility
■ Severity - Event
■ SA/NSA - SA (Service Affecting)
■ Applicable Facilities - ODUkT, ODUki CTP, OTUCLIENTCTP, ODUk Client, OTUki Section CTP
Clearing Procedure
The 15-minute TCA is cleared when a subsequent 15-minute interval passes with the threshold not
reached or crossed for that managed object.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0404
RXDSFDAYEV
■ TCAA24 - Facility
■ Severity - Event (User customizable)
■ SA/NSA - SA (Service-Affecting)
■ Applicable Facilities - ODUki CTP, OTUCLIENTCTP, ODUk Client, OTUki Section CTP, ODUkT
Clearing Procedure
■ The 24-hour TCA is cleared when a subsequent 24-hour interval passes with the threshold not
reached or crossed for that managed object.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0405
TXDSF15MINEV
■ TCAA15 - Facility
■ Severity - Event (User customizable)
■ SA/NSA - SA (Service-Affecting)
■ Applicable Facilities - OTUCLIENTCTP, ODUk Client CTP, ODU Client CTP
Clearing Procedure
■ The 15-minute TCA is cleared when a subsequent 15-minute interval passes with the threshold not
reached or crossed for that managed object.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0406
TXDSFDAYEV
■ TCAA24 - Facility
■ Severity - Event (User customizable)
■ SA/NSA - SA (Service-Affecting)
■ Applicable Facilities - OTUCLIENTCTP, ODUk Client
Clearing Procedure
■ The 24-hour TCA is cleared when a subsequent 24-hour interval passes with the threshold not
reached or crossed for that managed object.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0412
RXEBF15MINEV
■ TCAA15 - Facility
■ Severity - Event (User customizable)
■ SA/NSA - SA (Service-Affecting)
■ Applicable Facilities - ODU Client CTP, ODUi Client CTP, OTU Client CTP, OTUKi CTP
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0413
RXEBFDAYEV
■ TCAA24 - Facility
■ Severity - Event (User customizable)
■ SA/NSA - SA (Service-Affecting)
■ Applicable Facilities - ODUk Client, OTU Client CTP, ODUki CTP, OTUki Section CTP
Clearing Procedure
Note: If any one of the below steps clears the alarm then the clearing procedure is complete.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
FAC0414
TXEBF15MINEV
■ TCAA15 - Facility
■ Severity - Event (User customizable)
■ SA/NSA - SA (Service-Affecting)
■ Applicable Facilities - OTU Client CTP, ODUk Client
Clearing Procedure
■ The 15-minute TCA is cleared when a subsequent 15-minute interval passes with the threshold not
reached or crossed for that managed object.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
FAC0415
TXEBFDAYEV
■ TCAA24 - Facility
■ Severity - Event (User customizable)
■ SA/NSA - SA (Service-Affecting)
■ Applicable Facilities - OTU Client CTP, ODUk Client/CTP
Clearing Procedure
■ The 15-minute TCA is cleared when a subsequent 15-minute interval passes with the threshold not
reached or crossed for that managed object.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
IQ NOS provides an alarm masking feature, in which a network element masks (suppresses) reporting of
higher layer failures associated with the same root cause as a higher priority, lower layer, failure. Table
2-1: Alarm Masking Hierarchy on page 2-1 documents the alarm masking hierarchy in tabular format.
Note that Table 2-1: Alarm Masking Hierarchy on page 2-1 lists the alarm masking hierarchy in tabular
format and uses the following conventions:
■ In the ‘Masked Alarm(s)’ column, an italicized alarm indicates the alarm masks additional lower
layer failure alarms
■ In the ‘Masking Alarm(s)’ column, an italicized alarm indicates the alarm is masked by higher layer
failure alarms
For a complete description of each alarm, refer to Alarm Description and Clearing Procedures on
page 1-5.
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Events
The DTN, DTN-X, FlexROADM and Optical Line Amplifier (referred to as the network element) network
elements report events that indicate an informational condition that does not require troubleshooting.
This chapter describes the events reported by the network element and the conditions under which the
events are reported in the following sections:
Event Overview on page 3-2
Event Description on page 3-6
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
Event Overview
The following section describes the event categories and provides pointers to events in the following
sections:
■ Event Category on page 3-2
■ Alphabetical Event Index on page 3-2
Event Category
Each event is assigned an event category as described in Event Categories.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
Alphabetical Security Events Index gives the name and page number of the security events listed
alphabetically, with the corresponding message text and the source object on which the events are
raised.
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
Alphabetical Audit Events Index gives the name and page number of the Audit events listed
alphabetically, with the corresponding message text and the source object on which the events are
raised.
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Event Description
Events are listed according to their category. The description and the causes for the generation of each of
the events accompany each event.
The events are described in the following sections:
Admin Events on page 3-6
Security Events on page 3-19
#unique_2637
Admin Events
Administrative events are internal communication events between network elements and management
clients such as GNM. These events are used to communicate the event queue status and processor
activities (reboot, switchover, active). The following section provides the description and cause for the
generation of Admin events.
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Install Failed
Access Type - Admin
This message is generated by the XCM circuit pack to report the failure of a software install process.
This message is generated when:
■ The software image corresponding to the software version does not get installed or
■ A fresh database is not created.
License Activated
Access Type - Admin
This message is generated to report that the license is activated.
This message is generated when:
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
License Deactivated
Access Type - Admin
This message is generated to report that the license is deactivated.
This message is generated when:
■ The license is deactivated.
License Reassigned
A+ccess Type - Admin This message is generated to report that the license is reassigned.
This message is generated when:
■ The license is reassigned.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
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This message is generated by the network element to indicate the successful completion of migration.
This message is generated when:
■ The migration is completed successfully.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
Revert Failed
Access Type - Admin
This message is generated by the XCM circuit pack to report the failure of a software revert process.
This message is generated when:
■ The software fails to revert to an older version or
■ The corresponding older database is not picked up
Revert in Progress
Access Type - Admin
This message is generated by the XCM circuit pack to report the progress of a software revert process.
This message is generated when:
■ The software of the network element is being reverted to an older version from the current version
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
Switched to Protection
Access Type - Admin
This message is generated when the active timing source for the chassis is switched from one TSM/XCM
to another.
This message is generated when:
■ The active timing source for the chassis is switched from one TSM/XCM to another.
Switched to Working
Access Type - Admin
This message is generated by the network element to indicate that a switch from protection back to
working has been completed.
This message is generated when:
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
Uncompress Completed
Access Type - Admin
This message is generated by the XCM circuit pack to report the successful completion of a software
uncompress process.
This message is generated when:
■ The newer software has completed the uncompress process.
Uncompress Failed
Access Type - Admin
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
This message is generated by the XCM circuit pack to report the failure of a software uncompress
process.
This message is generated when:
■ The newer software has failed to complete the uncompress process.
Uncompress in progress
Access Type - Admin
This message is generated by the XCM circuit pack to report that the software uncompress process is in
progress.
This message is generated when:
■ The newer software is in progress to complete the uncompress process.
Upgrade Completed
Access Type - Admin
This message is generated by the XCM circuit pack to report the successful completion of a software
upgrade process.
This message is generated when:
■ The network element has been upgraded to a newer software version
■ The current version of the database has been migrated to the newer version
■ The system comes up
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
Security Events
Security events are generated when there are security violations in the managed network element. This
section provides description and causes for Security events.
Intrusion Detected
Access Type - Security
This message is generated by the network element to report a system intrusion or security violation in the
network element.
This message is generated when:
■ A user tries to log on to the system more than three times with invalid password.
TACACS-CONNECT-INIT
Access Type - Security
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
This message is generated by the network element when the system attempts to establish a connection
with the configured TACACS+ servers.
TACACS-CONNECT-SUCCESS
Access Type - Security
This message is generated by the network element when the system successfully connects with the
configured TACACS+ servers.
TACACS-CONNECT-FAIL
Access Type - Security
This message is generated by the network element when the system fais to connect with the configured
TACACS+ servers.
Alarm and Trouble Clearing Guide Release 17.0 V001 Infinera Corporation
Alarm Index
Table Default Alarm Settings for each Managed Object (AID) Type the alarms for each of the AID types
(i.e., managed objects types) on the DTN, DTN-X, XT, FlexROADM, Optical Amplifier and Optical Line
Amplifier. The table lists the managed object types supported for ASPS, as well as the alarm ID, condition
type, default severity level (Sev.), service affecting or not service affecting type (SA/ NSA), location (Loc.),
direction (Dir.), and whether the alarm has an associated chassis-level LED.
Table List of Threshold Crossing Alerts for FlexROADM, DTN-X, DTN, XT, and Optical Amplifiers lists the
threshold crossing alerts (TCAs) for each of the managed object types on DTN, DTN-X, XT, FlexROADM,
and Optical Amplifier.
Alarms
Default Alarm Settings for each Managed Object (AID) Type
Applies to Object Alarm Probable Cause Severity Type Locati Directi Affects
Unique Id on on Chassis
LED
AC FAC0464 AC MAC Limit Major Non‐ LocNA DirNA TRUE
Reached (MJ) Servi
ce
Affec
ting
FAC0463 MAC flap Major Non‐ LocNA DirNA TRUE
condition (MJ) Servi
detected ce
Affec
ting
Band Port FAC0300 Optical Loss Out Minor Non‐ NearE Trans TRUE
of Range ‐ High (MN) Servi nd mit
ce
Affec
ting
FAC0112 Inter‐module Major Non‐ NearE Receiv TRUE
mis‐connection (MJ) Servi nd e
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V001
ce
Affec
ting
EQP0063 Administrative Not Non‐ LocNA DirNA FALSE
Lock Reported Servi
(NR) ce
Affec
ting
FAC0024 Optical Loss Of Critical Servi NearE Receiv TRUE
Signal ‐ Payload (CR) ce nd e
Affec
ting
EQP0062 Administrative Not Non‐ LocNA DirNA FALSE
Maintenance Reported Servi
(NR) ce
Affec
ting
BASESCGPTP FAC0088 Optical Loss Of Critical Servi NearE Receiv TRUE
Signal ‐ Payload (CR) ce nd e
Affec
ting
BMM EQP0062 Administrative Not Non‐ LocNA DirNA FALSE
Maintenance Reported Servi
(NR) ce
Affec
ting
EQP0063 Administrative Not Servi LocNA DirNA FALSE
Lock Reported ce
(NR) Affec
ting
EQP0008 Equipment Critical Servi LocNA DirNA TRUE
failure (CR) ce
Affec
ting
EQP0066 Excessive Major Servi LocNA DirNA TRUE
Channels (MJ) ce
Affec
ting
EQP0036 Temperature out Major Non‐ LocNA DirNA TRUE
of range (MJ) Servi
ce
Affec
ting
ENV0029 Temperature Out Critical Servi LocNA DirNA TRUE
Of Range ‐ device (CR) ce
auto shutdown Affec
ting
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ce
Affec
ting
EQP0056 CP to Controller Major Non‐ LocNA DirNA TRUE
A internal comm (MJ) Servi
failure ce
Affec
ting
EQP0055 CP to Controller Major Non‐ LocNA DirNA TRUE
B internal OSC (MJ) Servi
Ethernet link ce
failure Affec
ting
EQP0021 Equipment's Minor Non‐ LocNA DirNA TRUE
control plane is (MN) Servi
warm‐resetting ce
Affec
ting
EQP0012 Equipment Critical Servi LocNA DirNA TRUE
improper (CR) ce
removal Affec
ting
EQP0009 Equipment Critical Servi LocNA DirNA TRUE
partial failure (CR) ce
Affec
ting
EQP0013 Equipment's Major Non‐ LocNA DirNA TRUE
control plane is (MJ) Servi
unreachable ce
Affec
ting
BMM OCG Port FAC0230 Power Control Major Non‐ NearE Trans TRUE
Loop Disabled (MJ) Servi nd mit
ce
Affec
ting
FAC0024 Optical Loss Of Critical Servi NearE Receiv TRUE
Signal ‐ Payload (CR) ce nd e
Affec
ting
FAC0115 OPR Out of Minor Non‐ NearE Receiv TRUE
Range ‐ High (MN) Servi nd e
ce
Affec
ting
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Affec
ting
FAC0444 Insufficient Minor Non‐ NearE Trans TRUE
Output Power (MN) Servi nd mit
ce
Affec
ting
FAC0088 Optical Loss Of Critical Servi NearE Receiv TRUE
Signal ‐ Payload (CR) ce nd e
Affec
ting
FAC0061 Span Loss Out of Minor Non‐ NearE Receiv TRUE
Range ‐ High (MN) Servi nd e
ce
Affec
ting
Chassis EQP0082 Power Minor Non‐ LocNA DirNA TRUE
Control:System (MN) Servi
needed power is ce
more than Affec
available power ting
EQP0093 Mismatch of PEM Minor Non‐ LocNA DirNA TRUE
types within a (MN) Servi
group ce
Affec
ting
EQP0064 Chassis power Minor Non‐ LocNA DirNA TRUE
draw exceeds (MN) Servi
configured ce
maximum value Affec
ting
EQP0013 Equipment's Critical Servi LocNA DirNA TRUE
control plane is (CR) ce
unreachable Affec
ting
EQP0093 Registration Major Non‐ LocNA DirNA TRUE
RequiredMJ (MJ) Servi
ce
Affec
ting
EQP0044 Equipment Major Non‐ LocNA DirNA TRUE
degradation (MJ) Servi
ce
Affec
ting
EQP0080 Chassis power Warning Non‐ LocNA DirNA TRUE
protection failed (WN) Servi
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ce
Affec
ting
EQP0070 Redundant Not Non‐ LocNA DirNA TRUE
controller Reported Servi
module not (NR) ce
physically Affec
present ting
EQP0096 NODE CONFIG Minor Servi LocNA DirNA TRUE
CHANGED (MN) ce
Affec
ting
EQP0063 Administrative Not Servi LocNA DirNA FALSE
Lock Reported ce
(NR) Affec
ting
EQP0009 Equipment Critical Servi LocNA DirNA TRUE
partial failure (CR) ce
Affec
ting
EQP0008 Equipment Critical Servi LocNA DirNA TRUE
failure (CR) ce
Affec
ting
EQP0079 Timing And Not Non‐ LocNA DirNA TRUE
Synchronization Reported Servi
Module not (NR) ce
redundant Affec
ting
EQP0068 Power control Major Non‐ LocNA DirNA TRUE
initiated ‐ (MJ) Servi
maximum ce
allowed fan Affec
speed reduced ting
EQP0083 Locked Sync Critical Servi LocNA DirNA FALSE
Source Active (CR) ce
Affec
ting
EQP0077 Timing Source Major Servi LocNA DirNA TRUE
Mismatch (MJ) ce
Affec
ting
EQP0078 Timing And Warning Non‐ LocNA DirNA TRUE
Synchronization (WN) Servi
Module ce
Unavailable Affec
ting
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Affec
ting
EQP0084 Equipment Major Servi LocNA DirNA TRUE
Communication (MJ) ce
Fail Affec
ting
ENV0029 Temperature Out Critical Servi LocNA DirNA TRUE
Of Range ‐ device (CR) ce
auto shutdown Affec
ting
EQP0051 Initialization Major Servi LocNA DirNA TRUE
failure (MJ) ce
Affec
ting
Clear Channel FAC0228 Administrative Not Non‐ LocNA DirNA FALSE
Maintenance Reported Servi
(NR) ce
Affec
ting
FAC0118 De‐encapsulated Not Servi NearE Trans FALSE
Loss of Signal Reported ce nd mit
(NR) Affec
ting
FAC0067 Loss Of Signal Critical Servi NearE Receiv TRUE
(CR) ce nd e
Affec
ting
FAC0020 Terminal Warning Non‐ NearE DirNA TRUE
loopback enabled (WN) Servi nd
ce
Affec
ting
FAC0019 Facility loopback Warning Non‐ NearE DirNA TRUE
enabled (WN) Servi nd
ce
Affec
ting
CMM EQP0015 Database Major Non‐ LocNA DirNA TRUE
Mismatch (MJ) Servi
ce
Affec
ting
ENV0029 Temperature Out Critical Servi LocNA DirNA TRUE
Of Range ‐ device (CR) ce
auto shutdown Affec
ting
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Affec
ting
FAC0110 Auto discovery Critical Servi LocNA Trans TRUE
timed out (CR) ce mit
Affec
ting
CMMOCHPTP FAC0112 Inter‐module Major Non‐ LocNA DirNA TRUE
mis‐connection (MJ) Servi
ce
Affec
ting
FAC0230 Power Control Major Non‐ NearE Trans TRUE
Loop Disabled (MJ) Servi nd mit
ce
Affec
ting
FAC0114 OPR Out of Major Servi LocNA Receiv TRUE
Range ‐ Low (MJ) ce e
Affec
ting
FAC0229 Administrative Not Non‐ LocNA DirNA FALSE
Lock Reported Servi
(NR) ce
Affec
ting
FAC0115 OPR Out of Major Servi LocNA Receiv TRUE
Range ‐ High (MJ) ce e
Affec
ting
FAC0372 OCH Mismatch Major Non‐ LocNA DirNA TRUE
(MJ) Servi
ce
Affec
ting
FAC0083 Optical Loss Of Critical Servi LocNA Receiv TRUE
Signal ‐ Payload (CR) ce e
Affec
ting
Digital Channel FAC0117 Post‐FEC BER‐ Critical Servi NearE Receiv TRUE
based Signal (CR) ce nd e
Failure Affec
ting
FAC0299 Connectivity Major Servi NearE Receiv TRUE
Verification (MJ) ce nd e
Failed Affec
ting
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Affec
ting
FAC0105 Trace Identifier Major Non‐ NearE Receiv TRUE
Mismatch (MJ) Servi nd e
ce
Affec
ting
DigitalSNCP‐1‐port PROT0005 Protection Unit Not Non‐ LocNA DirNA TRUE
Active Reported Servi
(NR) ce
Affec
ting
PROT0004 Lockout of Minor Non‐ NearE Receiv TRUE
working (MN) Servi nd e
ce
Affec
ting
PROT0003 Lockout of Minor Non‐ NearE Receiv TRUE
protection (MN) Servi nd e
ce
Affec
ting
DigitalSNCP‐2‐Port PROT0004 Lockout of Minor Non‐ NearE Receiv TRUE
working (MN) Servi nd e
ce
Affec
ting
PROT0005 Protection Unit Not Non‐ LocNA DirNA TRUE
Active Reported Servi
(NR) ce
Affec
ting
PROT0003 Lockout of Minor Non‐ NearE Receiv TRUE
protection (MN) Servi nd e
ce
Affec
ting
DIGITALWRAPPERCTP FAC0332 Trace Identifier Major Non‐ NearE Receiv TRUE
Mismatch (MJ) Servi nd e
ce
Affec
ting
FAC0228 Administrative Not Non‐ LocNA DirNA FALSE
Maintenance Reported Servi
(NR) ce
Affec
ting
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Affec
ting
FAC0394 RX EDFA Input Major Non‐ NearE Receiv TRUE
Power Exceeded (MJ) Servi nd e
its limit ce
Affec
ting
FAC0059 Power Major Non‐ LocNA Trans TRUE
adjustment (MJ) Servi mit
incomplete ce
Affec
ting
FAC0229 Administrative Not Non‐ LocNA DirNA FALSE
Lock Reported Servi
(NR) ce
Affec
ting
FAC0419 Remote Eqpt FEC Major Servi FarEnd DirNA TRUE
Type Mismatch (MJ) ce
Affec
ting
FAC0083 Optical Loss Of Critical Servi NearE Receiv TRUE
Signal ‐ Payload (CR) ce nd e
Affec
ting
FAC0298 OPR Out of Minor Non‐ NearE Receiv TRUE
Range ‐ High (MN) Servi nd e
ce
Affec
ting
FAC0297 OPR Out of Minor Non‐ NearE Receiv TRUE
Range ‐ Low (MN) Servi nd e
ce
Affec
ting
DLM Optical Channel FAC0021 Loss Of Frame Critical Servi NearE Receiv TRUE
(CR) ce nd e
Affec
ting
FAC0117 Post‐FEC BER‐ Critical Servi NearE Receiv TRUE
based Signal (CR) ce nd e
Failure Affec
ting
FAC0032 PRBS out of sync Major Servi NearE DirNA TRUE
(MJ) ce nd
Affec
ting
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Affec
ting
EQP0073 DSE Output Minor Non‐ NearE Trans TRUE
Spectrum Not (MN) Servi nd mit
Attained ce
Affec
ting
EQP0063 Administrative Not Servi LocNA DirNA FALSE
Lock Reported ce
(NR) Affec
ting
EQP0056 CP to Controller Major Non‐ LocNA DirNA TRUE
A internal comm (MJ) Servi
failure ce
Affec
ting
EQP0012 Equipment Critical Servi LocNA DirNA TRUE
improper (CR) ce
removal Affec
ting
EQP0057 CP to Controller Major Non‐ LocNA DirNA TRUE
B internal comm (MJ) Servi
failure ce
Affec
ting
DSEPTP FAC0112 Inter‐module Major Non‐ LocNA DirNA TRUE
mis‐connection (MJ) Servi
ce
Affec
ting
FAC0300 Optical Loss Out Minor Non‐ LocNA Receiv TRUE
of Range ‐ High (MN) Servi e
ce
Affec
ting
FAC0068 Optical Loss Of Critical Servi LocNA Receiv TRUE
Signal (CR) ce e
Affec
ting
DTF Path FAC0073 Trace Identifier Major Non‐ NearE Receiv TRUE
Mismatch (MJ) Servi nd e
ce
Affec
ting
FAC0293 Alarm Indication Not Servi NearE Trans TRUE
Signal‐ DTP Reported ce nd mit
(NR)
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V0.1
Affec
ting
FAC0063 Backward Defect Not Servi FarEnd Receiv TRUE
Indication ‐ DTP Reported ce e
(NR) Affec
ting
FAC0228 Administrative Not Non‐ LocNA DirNA FALSE
Maintenance Reported Servi
(NR) ce
Affec
ting
FAC0004 Alarm Indication Not Servi NearE Receiv TRUE
Signal ‐ DTP Reported ce nd e
(NR) Affec
ting
FAC0294 Trace Identifier Major Non‐ NearE Trans TRUE
Mismatch (MJ) Servi nd mit
ce
Affec
ting
FAC0229 Administrative Not Non‐ LocNA DirNA FALSE
Lock Reported Servi
(NR) ce
Affec
ting
FAC0292 Backward Defect Not Servi FarEnd Trans TRUE
Indication‐ DTP Reported ce mit
(NR) Affec
ting
FAC0020 Terminal Warning Non‐ NearE DirNA TRUE
loopback enabled (WN) Servi nd
ce
Affec
ting
FAC0030 PRBS generation Warning Servi NearE DirNA TRUE
activated (WN) ce nd
Affec
ting
FAC0117 Post‐FEC BER‐ Critical Servi NearE Receiv TRUE
based Signal (CR) ce nd e
Failure Affec
ting
FAC0032 PRBS out of sync Major Servi NearE DirNA TRUE
(MJ) ce nd
Affec
ting
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ce
Affec
ting
EQP0008 Equipment Major Non‐ LocNA DirNA TRUE
failure (MJ) Servi
ce
Affec
ting
EQP0084 Equipment Major Servi LocNA DirNA TRUE
Communication (MJ) ce
Fail Affec
ting
EQP0012 Equipment Major Servi LocNA DirNA TRUE
improper (MJ) ce
removal Affec
ting
FBM EQP0084 Equipment Major Servi LocNA DirNA TRUE
Communication (MJ) ce
Fail Affec
ting
EQP0056 CP to Controller Major Non‐ LocNA DirNA TRUE
A internal comm (MJ) Servi
failure ce
Affec
ting
EQP0062 Administrative Not Non‐ LocNA DirNA FALSE
Maintenance Reported Servi
(NR) ce
Affec
ting
EQP0008 Equipment Critical Servi LocNA DirNA TRUE
failure (CR) ce
Affec
ting
EQP0088 Initialization Warning Non‐ LocNA DirNA TRUE
Under Progress (WN) Servi
ce
Affec
ting
EQP0100 Software Major Non‐ LocNA DirNA TRUE
Initialization (MJ) Servi
Failure ce
Affec
ting
EQP0036 Temperature out Major Non‐ LocNA DirNA TRUE
of range (MJ) Servi
ce
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V0.1
Affec
ting
EQP0021 Equipment's Minor Non‐ LocNA DirNA TRUE
control plane is (MN) Servi
warm‐resetting ce
Affec
ting
EQP0097 EQPT USB Major Non‐ LocNA DirNA TRUE
Misonnection (MJ) Servi
ce
Affec
ting
EQP0010 Equipment type Major Non‐ LocNA DirNA TRUE
mismatch (MJ) Servi
ce
Affec
ting
EQP0015 Database Major Non‐ LocNA DirNA TRUE
Mismatch (MJ) Servi
ce
Affec
ting
EQP0057 CP to Controller Major Non‐ LocNA DirNA TRUE
B internal comm (MJ) Servi
failure ce
Affec
ting
EQP0044 Equipment Major Non‐ LocNA DirNA TRUE
degradation (MJ) Servi
ce
Affec
ting
EQP0009 Equipment Critical Servi LocNA DirNA TRUE
partial failure (CR) ce
Affec
ting
EQP0101 Equipment is USB Minor Non‐ LocNA DirNA TRUE
power‐resetting (MN) Servi
ce
Affec
ting
EQP0012 Equipment Critical Servi LocNA DirNA TRUE
improper (CR) ce
removal Affec
ting
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Affec
ting
FAC0019 Facility loopback Warning Non‐ NearE DirNA TRUE
enabled (WN) Servi nd
ce
Affec
ting
FAC0228 Administrative Not Non‐ LocNA DirNA FALSE
Maintenance Reported Servi
(NR) ce
Affec
ting
FAC0129 Loss of Sync Critical Servi NearE Receiv TRUE
(CR) ce nd e
Affec
ting
FAC0127 Test signal out of Major Servi NearE DirNA TRUE
sync, from client (MJ) ce nd
Affec
ting
FLEXCARRIERCTP FAC0229 Administrative Not Non‐ LocNA DirNA FALSE
Lock Reported Servi
(NR) ce
Affec
ting
FAC0228 Administrative Not Non‐ LocNA DirNA FALSE
Maintenance Reported Servi
(NR) ce
Affec
ting
FAC0068 Optical Loss Of Critical Servi NearE Receiv TRUE
Signal (CR) ce nd e
Affec
ting
FAC0281 OPR Out of Minor Non‐ NearE Receiv TRUE
Range ‐ High (MN) Servi nd e
ce
Affec
ting
FAC0280 OPR Out of Minor Non‐ NearE Receiv TRUE
Range ‐ Low (MN) Servi nd e
ce
Affec
ting
FMMC EQP0063 Administrative Not Servi LocNA DirNA FALSE
Lock Reported ce
(NR)
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V0.1
Affec
ting
EQP0013 Equipment's Major Non‐ LocNA DirNA TRUE
control plane is (MJ) Servi
unreachable ce
Affec
ting
ENV0029 Temperature Out Critical Servi LocNA DirNA TRUE
Of Range ‐ device (CR) ce
auto shutdown Affec
ting
EQP0010 Equipment type Major Non‐ LocNA DirNA TRUE
mismatch (MJ) Servi
ce
Affec
ting
EQP0088 Initialization Warning Non‐ LocNA DirNA TRUE
Under Progress (WN) Servi
ce
Affec
ting
EQP0047 Insufficient gain Major Non‐ LocNA DirNA TRUE
(MJ) Servi
ce
Affec
ting
EQP0012 Equipment Critical Servi LocNA DirNA TRUE
improper (CR) ce
removal Affec
ting
EQP0057 CP to Controller Major Non‐ LocNA DirNA TRUE
B internal comm (MJ) Servi
failure ce
Affec
ting
EQP0084 Equipment Major Servi LocNA DirNA TRUE
Communication (MJ) ce
Fail Affec
ting
EQP0101 Equipment is USB Minor Non‐ LocNA DirNA TRUE
power‐resetting (MN) Servi
ce
Affec
ting
EQP0044 Equipment Major Non‐ LocNA DirNA TRUE
degradation (MJ) Servi
ce
Alarm and Trouble Clearing Guide Release 17.0 V0.1 Infinera Corporation
Affec
ting
EQP0036 Temperature out Major Non‐ LocNA DirNA TRUE
of range (MJ) Servi
ce
Affec
ting
EQP0008 Equipment Critical Servi LocNA DirNA TRUE
failure (CR) ce
Affec
ting
EQP0048 Unknown Major Non‐ LocNA DirNA TRUE
Firmware (MJ) Servi
present ce
Affec
ting
EQP0021 Equipment's Minor Non‐ LocNA DirNA TRUE
control plane is (MN) Servi
warm‐resetting ce
Affec
ting
EQP0062 Administrative Not Non‐ LocNA DirNA FALSE
Maintenance Reported Servi
(NR) ce
Affec
ting
EQP0009 Equipment Critical Servi LocNA DirNA TRUE
partial failure (CR) ce
Affec
ting
EQP0056 CP to Controller Major Non‐ LocNA DirNA TRUE
A internal comm (MJ) Servi
failure ce
Affec
ting
EQP0015 Database Major Non‐ LocNA DirNA TRUE
Mismatch (MJ) Servi
ce
Affec
ting
FMMCSCGPTP FAC0230 Power Control Major Non‐ NearE Trans TRUE
Loop Disabled (MJ) Servi nd mit
ce
Affec
ting
FAC0281 OPR Out of Minor Non‐ NearE Receiv TRUE
Range ‐ High (MN) Servi nd e
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V0.1
ce
Affec
ting
FAC0280 OPR Out of Minor Non‐ NearE Receiv TRUE
Range ‐ Low (MN) Servi nd e
ce
Affec
ting
FAC0110 Auto discovery Critical Servi LocNA Trans TRUE
timed out (CR) ce mit
Affec
ting
FAC0282 OPT Out of Minor Non‐ NearE Trans TRUE
Range ‐ Low (MN) Servi nd mit
ce
Affec
ting
FAC0283 OPT Out of Minor Non‐ NearE Trans TRUE
Range ‐ High (MN) Servi nd mit
ce
Affec
ting
FAC0229 Administrative Not Non‐ LocNA DirNA FALSE
Lock Reported Servi
(NR) ce
Affec
ting
FAC0112 Inter‐module Major Non‐ NearE Receiv TRUE
mis‐connection (MJ) Servi nd e
ce
Affec
ting
FAC0088 Optical Loss Of Critical Servi NearE Receiv TRUE
Signal ‐ Payload (CR) ce nd e
Affec
ting
FAC0300 Optical Loss Out Minor Non‐ NearE Trans TRUE
of Range ‐ High (MN) Servi nd mit
ce
Affec
ting
FMMF250 EQP0101 Equipment is USB Minor Non‐ LocNA DirNA TRUE
power‐resetting (MN) Servi
ce
Affec
ting
Alarm and Trouble Clearing Guide Release 17.0 V0.1 Infinera Corporation
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V0.1
Alarm and Trouble Clearing Guide Release 17.0 V0.1 Infinera Corporation
Affec
ting
FAC0110 Auto discovery Critical Servi LocNA Trans TRUE
timed out (CR) ce mit
Affec
ting
FAC0112 Inter‐module Major Non‐ NearE Receiv TRUE
mis‐connection (MJ) Servi nd e
ce
Affec
ting
FRM EQP0084 Equipment Major Servi LocNA DirNA TRUE
Communication (MJ) ce
Fail Affec
ting
EQP0062 Administrative Not Non‐ LocNA DirNA FALSE
Maintenance Reported Servi
(NR) ce
Affec
ting
EQP0015 Database Major Non‐ LocNA DirNA TRUE
Mismatch (MJ) Servi
ce
Affec
ting
EQP0010 Equipment type Major Non‐ LocNA DirNA TRUE
mismatch (MJ) Servi
ce
Affec
ting
EQP0091 AGC Partially Warning Non‐ LocNA DirNA TRUE
Functioning (WN) Servi
ce
Affec
ting
EQP0069 AGC not Minor Non‐ LocNA DirNA TRUE
functioning (MN) Servi
ce
Affec
ting
EQP0063 Administrative Not Servi LocNA DirNA FALSE
Lock Reported ce
(NR) Affec
ting
EQP0101 Equipment is USB Minor Non‐ LocNA DirNA TRUE
power‐resetting (MN) Servi
ce
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V0.1
Affec
ting
EQP0021 Equipment's Minor Non‐ LocNA DirNA TRUE
control plane is (MN) Servi
warm‐resetting ce
Affec
ting
EQP0057 CP to Controller Major Non‐ LocNA DirNA TRUE
B internal comm (MJ) Servi
failure ce
Affec
ting
ENV0029 Temperature Out Critical Servi LocNA DirNA TRUE
Of Range ‐ device (CR) ce
auto shutdown Affec
ting
EQP0054 CP to Controller Major Non‐ LocNA DirNA TRUE
A internal OSC (MJ) Servi
Ethernet link ce
failure Affec
ting
EQP0056 CP to Controller Major Non‐ LocNA DirNA TRUE
A internal comm (MJ) Servi
failure ce
Affec
ting
EQP0088 Initialization Warning Non‐ LocNA DirNA TRUE
Under Progress (WN) Servi
ce
Affec
ting
EQP0044 Equipment Major Non‐ LocNA DirNA TRUE
degradation (MJ) Servi
ce
Affec
ting
EQP0008 Equipment Critical Servi LocNA DirNA TRUE
failure (CR) ce
Affec
ting
EQP0036 Temperature out Major Non‐ LocNA DirNA TRUE
of range (MJ) Servi
ce
Affec
ting
Alarm and Trouble Clearing Guide Release 17.0 V0.1 Infinera Corporation
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V0.1
Alarm and Trouble Clearing Guide Release 17.0 V0.1 Infinera Corporation
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V0.1
Alarm and Trouble Clearing Guide Release 17.0 V0.1 Infinera Corporation
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V0.1
Alarm and Trouble Clearing Guide Release 17.0 V0.1 Infinera Corporation
ce
Affec
ting
FAC0112 Inter‐module Major Non‐ LocNA DirNA TRUE
mis‐connection (MJ) Servi
ce
Affec
ting
FAC0024 Optical Loss Of Critical Servi NearE Receiv TRUE
Signal ‐ Payload (CR) ce nd e
Affec
ting
FAC0096 OPR Out of Minor Non‐ NearE Receiv TRUE
Range ‐ Low (MN) Servi nd e
ce
Affec
ting
FAC0095 OPR Out of Minor Non‐ NearE Receiv TRUE
Range ‐ High (MN) Servi nd e
ce
Affec
ting
GbE Client FAC0380 DeEncap Local Not Servi NearE Trans TRUE
Fault Reported ce nd mit
(NR) Affec
ting
FAC0398 De‐Encapsulated Major Servi NearE Trans TRUE
Loss of Alignment (MJ) ce nd mit
Affec
ting
FAC0118 De‐encapsulated Not Servi NearE Trans FALSE
Loss of Signal Reported ce nd mit
(NR) Affec
ting
FAC0379 Local Fault Not Servi NearE Receiv TRUE
Reported ce nd e
(NR) Affec
ting
FAC0125 Test signal Warning Servi NearE DirNA TRUE
generation (WN) ce nd
activated, toward Affec
network ting
FAC0127 Test signal out of Major Servi NearE DirNA TRUE
sync, from client (MJ) ce nd
Affec
ting
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V0.1
Alarm and Trouble Clearing Guide Release 17.0 V0.1 Infinera Corporation
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V0.1
Alarm and Trouble Clearing Guide Release 17.0 V0.1 Infinera Corporation
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V0.1
Alarm and Trouble Clearing Guide Release 17.0 V0.1 Infinera Corporation
Infinera Corporation Alarm and Trouble Clearing Guide Release 17.0 V0.1