BSBLDR602 Final Assessment Task 2 Information
BSBLDR602 Final Assessment Task 2 Information
BSBLDR602 Final Assessment Task 2 Information
This project requires you to influence, support and provide resources for at least
two individuals and one team.
Due to nature of this unit’s requirements and the complexity in relation to leading
and influencing the individuals and team, this project must be based on the case
study provided in the simulation pack.
You will be collecting evidence for this unit in a Project Portfolio. The steps you
need to take are outlined below. Before you begin, complete page 4 of your Project
Portfolio. Then review all of the document that form part of the Simulation Pack.
The first step is to prepare for a meeting with the Senior Management team to
discuss the new Strategic Plan and the company’s mission and objectives, as well
as provide an opportunity for input and making decisions on operational priorities
and activities for the upcoming year. This will also be an opportunity, as set out in
the company’s vision, to encourage employees to contribute innovative ideas and
improvements, so you should also ensure that you research techniques to
encourage innovation and ideas for use in the meeting.
In order to prepare for the meeting, you will need to thoroughly review the Strategic
and Operational Plan in the Simulation Pack and operational priorities and prepare
for a presentation about the new Strategic Plan as part of the meeting.
Your presentation will need to last approximately 15 minutes and use graphics,
such as images and tables or graphs to add interest to the presentation, as well as
providing a visual representation of data. You can do this using PowerPoint or
similar presentation software.
A further 15 minutes should be allocated to discussion of the operational priorities
and activities required to achieve them.
Note that at the meeting your assessor will provide some additional ideas for
operational activities which you will need to consider and discuss in accordance
with the company’s goals and objectives and the risk management plans identified
in the Strategic Plan.
As the staff attending the meeting come from a range of educational backgrounds
and familiarity with strategic planning processes, you will need to ensure that your
presentation is free of jargon and presented in clear and concise English.
Your presentation should address:
• Ensure you build staff commitment by explaining vision and values as a shared
vision, which all staff can contribute to.
• An outline of key risks identified with regard to the Strategic Plan and at least
four examples of how the company intends to manage identified risks.
• A discussion of operational priorities for the year ahead and activities required.
• Outline of all of the resources that will be in place for the expansion as per the
Strategic Plan.
• An outline of the expectations of the company with regard to ensuring that the
objectives values and standards of the company are adopted in every day
interactions with customers, suppliers and other staff. You will need to review
this information in the Strategic Plan and provide specific examples of
expected behaviour.
Attach your presentation you have developed to Section 1 of your Project Portfolio.
Submit to your assessor for review and marking prior to delivery.
3. Influence, support and provide resources for a team: deliver your presentation
Deliver your presentation to the Senior Management team and seek input from staff
on the new Strategic Plan, as well as operational activities required to achieve
objectives. You will need to be ready to answer questions and discuss ideas. You
will also need to encourage innovative ideas as per the techniques you researched
in the previous activity step.
Use the presentation you developed in the activity step above to deliver your
presentation.
After you have delivered your presentation, work into Section 1 of your Project
Portfolio to develop an email to staff – more instructions are provided in your
portfolio. Submit to your assessor.
4. Influence, support and provide resources for a team: investigating workplace issues
Assume that it is six months later and the expansion into Brisbane and the
Sunshine Coast has proved to be highly successful. However, issues are arising
with workplace fatigue. At a staff meeting, it was identified that some of the staff are
working very long hours during the week and are also working at weekends.
Staff are complaining of stress and fatigue. The long hours are as a result of the
numerous projects that the company currently has. Many staff are also travelling
extensively because of the interstate expansion.
The company’s safe working guidelines are as follow:
• A lunch break of at least 30 minutes should be taken during the working day.
• Individuals should be aware of the hours worked and ensure they are aware of
the risks.
Staff time sheets for September show the following:
• Human Resources Manager: shows 180 hours worked over a 4-week period
(M to F). Break of at least 30 minutes taken each day.
• Marketing Manager: shows 190 hours worked over a 4-week period. Shows no
lunch breaks taken.
Your Operations Manager has asked you to investigate this issue, conduct
research into fatigue management and then communicate the finding to staff as a
first step in addressing this issue.
Develop a short report (at least a page long) for the staff that includes:
• An analysis of the data to show that staff have not been meeting the safe
working guidelines.
Assume that the company now wants to develop a short media release about
Boutique Build’s expansion into the Brisbane and Sunshine Coast market. The
intent of the release is to attract interest in the company and to provide a brief
summary of the company and its operations. You are also going to use this project
to provide leadership and support to the Marketing Manager, Jane Smith, who will
be responsible for writing the media release under your direction.
The media release is to be released to the local press in Brisbane and the
Sunshine Coast.
• Should include a date, as well as contact details for future – you as the
Director and CEO
Meet with Jane (who will be roll played by your assessor) to brief her on the
requirements for the media release.
During the meeting, you will be required to demonstrate interpersonal skills and
build trust and confidence in Jane as part of your team.
This meeting will last approximately 20 minutes.
To do this you will need to demonstrate:
• Your ability to clearly and confidently present information and delegate tasks
Jane has sent you her media release for review. It has been worked on by her and
her new marketing interns David and Bella. Compose an email to the marketing
manager and her new team of interns congratulating them on a job well done. Make
sure your email sets the tone that you have trust and confidence in their abilities
and that demonstrates support for their team and an open-door policy.
The text of the email should be in grammatically correct English, written in an
appropriate (polite, business-like) style. Submit this as an attachment in Section 3
of your Project Portfolio.
Choose a company that you would be interested in working for, as well as a job role
within that company. The role you choose should be at a managerial level, such as
a Marketing Manager or Human Resources Manager.
Research and access information relating to the company, including the company’s
web site and a position description for the role that you are interested in within the
company. Your assessor can provide you with assistance in identifying this
information if you are having difficulty accessing such information.
Review the company’s website and the position description for the role you have
chosen. For the position that you have identified, consider what your work goals
and plans for 12 months would be if you were in that position. Note down at least
five work goals for the job role. Your goals must be SMART goals and must
address both personal work goals, as well as overall work goals for the roles based
on the position requirements.
Imagine that it is one year later, and Boutique Build has expanded into the Brisbane
and Sunshine Coast market as planned.
As the Operations Manager, you are responsible for a number of staff who travel
regularly from Sydney to Brisbane and the Sunshine Coast as part of their role. It
has come to your attention recently that one of the staff members, Aniko, has been
accruing frequent flyer points from business travel and using these points for their
own personal travel. You are unsure if this is allowed or not and so decide to
investigate the situation.
Review the company’s code of ethics to identify current values and standards and
to identify whether it addresses the issues of accruing frequent flyer points.
Identify and review the codes of ethics and other documents from at least three
other companies on how they manage the issue of staff use of frequent flyer points.
Meet with Aniko (who will be roll played by your assessor) to discuss the new Code
of Ethics with her personally, and help her to see that she is unable to continue on
with her current practice.
During the meeting, you will be required to demonstrate interpersonal skills and
build trust and confidence in Aniko as part of your team.
This meeting will last approximately 20 minutes.
To do this you will need to demonstrate:
• Your flexibility and adaptability to help her see that she is not being disciplined
but that the policy is changing and she needs to adhere to the new code of
ethics requirements for future travel
• Your ability to empower Aniko and to help her feel assured of your trust and
confidence in her.