Malawi Zomba Urban Profile

Regional and Technical Cooperation Division
Malawi:
ZOMBA urban PROFILE
1
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This Zomba report and project was prepared and managed by the Late Dalitso Mpoola,
Costly Chanza, Fred Nankuyu, Hilary Kamela, the Late Marcel Kaunda, Alex Chirambo,
Lucky Kabanga, Mavuto D. Tembo, Dominic Kamlomo, and John Chome in Malawi.
HS Number: HS/084/11E
ISBN Number(Volume): 978-92-1-132376-4
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2
Malawi:
ZOMBA urban PROFILE
UNITED NATIONS HUMAN SETTLEMENTS PROGRAMME

REGIONAL AND TECHNICAL COOPERATION DIVISION
Table of contents
FOREWORDS 5
EXECUTIVE SUMMARY 8
BACKGROUND 10
GOVERNANCE 14
SLUMS AND SHELTER 16
GENDER AND HIV/AIDS 18
ENVIRONMENT AND URBAN DISASTER RISKS 20
LOCAL ECONOMIC DEVELOPMENT 23
BASIC URBAN SERVICES 25
LAND 30
PROJECT PROPOSALS
GOVERNANCE 32
SLUMS AND SHELTER 35
GENDER AND HIV/AIDS 37
ENVIRONMENT AND URBAN DISASTER RISKS 40
LOCAL ECONOMIC DEVELOPMENT 42
BASIC URBAN SERVICES 44
LAND 48
3
44 4
Forewords
According to As part of our drive to address this crisis, UN-HABITAT

research published is working with the European Commission and the
in UN-HABITAT’s Brussels-based Secretariat of the African, Caribbean
1
flagship report, The and Pacific (ACP) Group to support sustainable urban
State of the World’s development. Given the urgent and diverse needs, we
Cities 2010-2011, found it necessary to develop a tool for rapid assessment
all developing and strategic planning to guide immediate, mid and
regions, including long-term interventions. And here we have it in the
the African, form of this series of publications.
Caribbean and
Pacific states, will The Participatory Slum Upgrading Programme is based
have more people on the policy dialogue between UN-HABITAT, the
living in urban than ACP Secretariat and the European Commission which
rural areas by the dates back to the year 2002. When the three parties met
year 2030. With at UN-HABITAT headquarters in June 2009, more
half the world’s than 200 delegates from over 50 countries approved a
population already living in urban areas, the challenges resounding call on the international community to pay
we face in the battle against urban poverty, our quest for greater attention to these urbanization matters, and to
cities without slums, for cities where women feel safer, extend the slum upgrading programme to all countries
for inclusive cities with power, water and sanitation, in the ACP Group.
and affordable transport, for better planned cities, and
for cleaner, greener cities is daunting. It is worth recalling here how grateful we are that the
European Commission’s 9th European Development
But as this series shows, there are many interesting Fund for ACP countries provided EUR 4 million (USD
solutions and best practices to which we can turn. After 5.7 million at June 2011 rates) to enable UN-HABITAT
all, the figures tell us that during the decade 2000 to to conduct the programme which now serves 59 cities
2010, a total of 227 million people in the developing in 23 African countries, and more than 20 cities in six
countries moved out of slum conditions. In other Pacific, and four Caribbean countries.
words, governments, cities and partner institutions have
collectively exceeded the slum target of the Millennium Indeed, since its inception in 2008, the slum upgrading
Development Goals twice over and ten years ahead of programme has achieved the confidence of partners at
the agreed 2020 deadline. city and country level in Africa, the Caribbean and in
the Pacific. It is making a major contribution aimed
Asia and the Pacific stood at the forefront of successful at helping in urban poverty reduction efforts, as each
efforts to reach the slum target, with all governments report in this series shows."
in the region improving the lives of an estimated 172
million slum dwellers between 2000 and 2010. I wish to express my gratitude to the European
Commission and the ACP Secretariat for their
In sub-Saharan Africa though, the total proportion of commitment to this slum upgrading programme. I
the urban population living in slums has decreased by have every confidence that the results outlined in this
only 5 per cent (or 17 million people). Ghana, Senegal, profile, and others, will serve to guide the development
Uganda, and Rwanda were the most successful countries of responses for capacity building and investments in
in the sub-region, reducing the proportions of slum the urban sector.
dwellers by over one-fifth in the last decade.
Further, I would like to thank each Country Team for
Some 13 per cent of the progress made towards the their continued support to this process which is essential
global slum target occurred in Latin America and the for the successful implementation of the Participatory
Caribbean, where an estimated 30 million people have Slum Upgrading Programme.
moved out of slum conditions since the year 2000.
Yet, UN-HABITAT estimates confirm that the progress
made on the slum target has not been sufficient to counter
the demographic expansion in informal settlements in
the developing world. In this sense, efforts to reduce the
numbers of slum dwellers are neither satisfactory nor
adequate.
ForewordS
Dr. Joan Clos

Executive Director, UN-HABITAT
1 UN-HABITAT - United Nations Human Settlements Programme
5 5
Poverty reduction is the Malawi Government’s The Government of Malawi would like to thank UN-
overriding development objective as espoused in the HABITAT1, the European Union and the ACP2 Group
Malawi Growth and Development Strategy. In line of States for the technical and financial support towards
with this, the Government recognizes the critical role the formulation of this profile. The commendable role of
played by cities and other urban centres in the socio- Mzuzu University in facilitating the process of the urban
economic development of this country. Thriving and profile formulation as well as that of the chief executive,
well functioning cities will in turn lead to thriving the PSUP city focal point, and management of Zomba
national economic development. City Council is appreciated. Special mention is made of
the first National Coordinator of the PSUP in Malawi,
Our cities and other urban areas which are growing the late Mr. Dalitso Mpoola who dedicated his time,
rapidly face a number of challenges, key among them skills and effort to ensure the successful implementation
is urban poverty characterized by, among others, poor of this phase. May his soul rest in peace.
housing, poor access to water and sanitation, as well
as unemployment. The cities also face environmental
challenges that are in part heightened by poor urban
planning and environmental degradation.
The Government therefore welcomes the Participatory
Slum Upgrading Programme (PSUP) that is coordinated
by the Ministry of Local Government and Rural
Development (MLGRD) and is being implemented
in all the four cities of Lilongwe, Blantyre, Mzuzu,
and Zomba. The urban profile for Zomba City is an Kester E. Kaphaizi
important document that sets out the key challenges Principal Secretary for Local Government
faced by the city in the areas of governance, land and and Rural Development
housing, slums, basic urban services including water
and sanitation, local economic development, gender
and HIV/AIDS, energy, disaster risks, environment,
and waste management.
Through a consultative process of city stakeholders,
the city council has identified the priority actions to be
carried out in support of efforts to achieve sustainable
urban development and reduce urban poverty. The
challenge is now to implement these priority actions
that seek to improve the quality of life of the urban poor.
In this regard, the Government of Malawi will continue
to support the city council under the decentralized
framework in achieving the poverty reduction goals.
Zomba City Council will need to redouble its efforts
and ensure that more resources are allocated towards
pro-poor activities in the city. The goal of ensuring
sustainable urban development and poverty reduction
cannot be achieved by the efforts of central government
and the city councils alone. More importantly, it will
need the concerted efforts of all stakeholders involved
in the development of Zomba including the private
sector, civil society, political and community leaders,
development partners, and city residents.
ForewordS

2 ACP - Africa, Caribbean and Pacific
66
Zomba City Council is very pleased to present this profile I would like to thank the National Steering Committee
for slum upgrading. The profile was prepared through under the Ministry of Local Government and Rural
a consultative process of a wide range of the council’s Development for taking the lead in coordinating the
stakeholders, following UN-HABITAT1 guidelines. It process of preparing this urban profile. Special thanks
highlights seven major themes that are crucial to the go to Mr John Chome, the UN-HABITAT Country
overall improvement of the livelihood of the city’s Programme Manager for his support and assistance
residents, more especially the urban poor, in the areas in all stages of the profiling process. Furthermore I
of Governance, Local Economic Development, Land, would like to thank UN-HABITAT and the European
Shelter and Slums, Environment and Urban Disaster, Commission, which financed the profiling process.
Gender and HIV/AIDS, and Basic Urban Services. Without their financial support, we would not have
been able to undertake this elaborate process. I thank
Malawi is urbanizing rapidly and Zomba is not an Mzuzu University for undertaking this elaborate process
exception in this regard. This rapid urbanization is as consultant through Mr Lucky Kabanga and Mr
important for national development by diversifying Dominic Kamlomo. I am also greatly indebted to all
incomes, expanding options for more affordable service the stakeholders that made contributions to this profile
delivery, and widening the horizons for innovation and through the consultation process. Thank you.
skill acquisition; but has its own challenges as well.
These challenges are more evident with the majority
of the city residents living in appalling conditions
due to poor urban governance and lack of basic urban
infrastructure and services among others. This situation
requires urgent redress to enhance positive contribution
of urbanization to city as well as national development.
As such the profile has proposed projects considered
to be the prime focus areas of intervention in this
initiative.
Charles Kalemba
I would therefore wish to emphasize and highlight the Chief Executive Officer
significance of this document for the city’s development
as well as national development. The Zomba urban Zomba City Council
profile is intended to focus on the most important
issues that the city grapples with and to steer investment
towards improved urban development.
ForewordS
7 7
Executive summary
Introduction Governance
The Participatory Slum Upgrading Programme (PSUP) Zomba City Council is mandated to implement
is an accelerated and action-oriented urban assessment by-laws and legally binding policies and decisions
of needs and capacity-building gaps at the city level. The with support from central government departments,
programme is supported by funds from the European statutory institutions and other private and civil society
Commission’s European Development Fund and is organizations. The city has had no councilors since
currently being implemented in 23 African countries, 59 2005 and some of the by-laws are yet to be approved by
African cities, 4 Pacific countries, 3 Caribbean countries, the city council and the Ministry of Local Government
and 21 Pacific and Caribbean cities. The Participatory and Rural Development. The lack of a comprehensive
Slum Upgrading Programme uses a structured approach land use plan, land tenure insecurity and unplanned
where priority interventions are agreed upon through and illegal developments are some of the challenges
consultative processes. The PSUP methodology consists facing the city. Service delivery and maintenance of
of three phases: (1) a rapid participatory urban profiling infrastructure is inadequate. Unless popular support and
at national and local levels, focusing on Governance, good governance are regained through the restoration
Local Economic Development, Land, Gender, of elected councilors; recruitment of skilled staff; and
Environment and Urban Disaster Management, development of a comprehensive physical, economic
Slums and Shelter, Basic Urban Services, and Waste and environmental plan; the city will continue to face
Management, and proposed interventions; (2) detailed the current challenges.
priority proposals; and (3) project implementation. The
Participatory Slum Upgrading Programme in Malawi
encompasses a national profile, as well as profiles for
Blantyre, Lilongwe, Mzuzu and Zomba, each published LOCAL ECONOMIC DEVELOPMENT
as a separate report. This is the Zomba report and it Zomba City Council’s economy largely depends on the
constitutes a general background, a synthesis of the seven informal sector for employment. The absence of an
themes; Governance, Local Economic Development, economic development plan makes economic investment
Land, Gender, Environment and Urban Disaster Risks, difficult. Having emerged from a predominantly
Slums and Shelter, and Basic Urban Services; and administrative background, formal employment in
priority project proposals. Zomba is dominated by financial services at 29 percent,
agriculture and mining at 26 percent, marketing at 25
percent, manufacturing at 9 percent, and construction
at 4 percent2. The economy is dominated by small-
Background scale enterprises at 93 percent, medium enterprises at
Under the motto of “Floriate Zomba” (Make Zomba a 6 percent and large-scale enterprises at 1 percent. The
Flowery City) Zomba City, the first capital of Malawi majority of the small and medium sized enterprises
up to 1975, is undergoing rejuvenation since it was (SMEs) are informal businesses operated by vendors
declared a city in March 2008. The city is experiencing and petty traders. The agro-processing sector plays
rapid population growth with a population of 88,314 in a significant role in the local economy but lacks the
2008 and an annual growth rate of 3 percent. Some 51 capacity to utilize raw materials from the surrounding
percent of the city’s population is male and 49 percent areas. There are 1,465 entrepreneurs and only 23 percent
is female. The city has a population density of 2,264 are women.
per km21. The local economy of Zomba comprises of
trade and distribution, community and social services,
agriculture, and some light industries. Poverty stands
at 29 percent and over 60 percent of the population LAND
lives in informal settlements. Comprehensive urban Zomba City Council currently does not own enough
management and development of land use and local land to manage and administer. The city council is
economic development plans will help in positively confronted with inadequate capacity in development
addressing various challenges being faced. The city control, lack of an up to date urban structure plan and
council needs to foster public-private partnerships multiple players in land administration including the
(PPP) in order to maximize the potential in urban
Executive summary
Ministry of Lands, Housing and Urban Development

development and poverty alleviation and improve its (MLHUD), Malawi Housing Corporation (MHC), and
capacity in terms of physical economic infrastructure Zomba City Council. Land is administered through the
and environmental planning. Plot Allocation Committee while the Town Planning
Committee manages physical development in the city.
UN-HABITAT3 (2010) indicates that private land
is only 0.5 percent, public land is 9 percent and 90.5
percent of land is under customary practices.
1 National Statistical Office, September 2009, Population and Housing Census
2008 Main Report. 2 National Statistical Office, 2008, Statistical Yearbook.
88
GENDER AND HIV/AIDS Basic Urban Services
Zomba City Council is responsible for coordinating The Southern Region Water Board (SRWB) supplies
gender and HIV/AIDS at the local level. About 28 12,200m3 of water daily to the city’s residents6. About
percent of females and 24 percent of males in Zomba are 27 percent of Zomba’s residents have piped water in
illiterate. 7 percent of Zomba residents have obtained a their homes7.
Junior Certificate Examination (JCE) while 9 percent
of males and 5 percent of females have obtained the The Electricity Supply Commission of Malawi
Malawi Schools Certificate of Education (MSCE)4. (ESCOM) is the sole supplier of electricity in Zomba.
49 percent of Zomba’s households rely on electricity for
Zomba City Council has an HIV/AIDS Workplace lighting.
Policy in place. Various development and humanitarian
organizations compliment the efforts of the city council
in gender and HIV/AIDS. In 2006, it was estimated that
Zomba had 19,000 reported HIV/AIDS cases. Zomba WASTE MANAGEMENT
has 36 service providers addressing various HIV/AIDS Solid and liquid waste management in the city is a shared
issues in areas of prevention, treatment, care, support, responsibility between the central government, Zomba
and impact mitigation. City Council and the private sector. Due to limited
capacity in terms of human resources and equipment,
waste management services are only available in the
Environment and urban low-density areas and the city centre. The uncollected
waste in the informal settlements is dumped in open
disaster risks spaces, on the road sides, in the rivers and streams,
and in other undesignated areas. This has resulted in
Environmental management is led by Zomba environmental degradation and pollution. The sewer
City Council. Zomba City Council’s engineering system has a conventional treatment plant situated at
department manages environmental issues and the Chikanda Traditional Housing Area (THA) which
Public Health Department manages environmental serves about 20,000 people in the low density housing
pollution and waste management. Environmental areas, commercial and public institutions such as the
degradation is linked to a number of factors such as army barracks, hospitals, Zomba Central Prison, and
poor land use planning, lack of waste management Chancellor College8.
services in residential areas, poor farming practices, and
deforestation. Addressing issues of insufficient solid and The National Statistical Office (September 2009)
liquid waste management capacity will also improve highlights that majority of the residents in the city, who
sanitation in the city. The contribution of the Planning reside in the informal settlements rely on pit latrines for
and Development Department, the Agriculture and human waste disposal. This has resulted in high rates of
Forestry Department and the private sector has a key pollution of the water table. The major challenge facing
role to play in environmental management. the city council is how to expand and extend waste
management services to all residents of the city, both in
the formal and the informal areas.
Slums and Shelter
Rapid urbanization and lack of proper land use
planning has led to an increase in the informal
settlements and unsafe housing developments. Housing
challenges are ranked fifth in Zomba City Council’s
Urban Development Plan for 2007 – 2012. Informal
settlements are growing rapidly and these residents of
these settlements do not have access to the basic urban
services or basic infrastructure5.
Executive summary
6 National Statistical Office, 2003, 1998 Malawi Population and Housing Census:
Population Projections Report 1999-2023.
4 National Statistical Office, 2008, Statistical Yearbook. 7 National Statistical Office, September 2009, Population and Housing Census
5 National Statistical Office, September 2009, Population and Housing Census 2008 Main Report.
2008 Main Report. 8 Zomba Municipal Assembly, 2007, Zomba Urban Socio- Economic Profile 2007.
99
Background
INTRODUCTION Phase three implements the projects developed

during the two earlier phases, with an emphasis on
Urban Profiling skills development, institutional strengthening, and
The Zomba urban profiling consists of an accelerated replication.
and action-oriented assessment of urban conditions, This report presents the outcomes of Phase One at the
focusing on priority needs, capacity gaps and existing local level in Zomba.
institutional responses at local and national levels.
The purpose of the study is to develop urban poverty
reduction policies at local, national, and regional
levels, through an assessment of needs and response Urban Profiling in zomba
mechanisms, and as a contribution to the wider-ranging The urban profiling in Zomba is one of four similar
implementation of the Millennium Development exercises conducted in Malawi; the other urban profiling
Goals (MDGs). The study is based on analysis of centres are Blantyre, Lilongwe and Mzuzu.
existing data and a series of interviews with all relevant
urban stakeholders, including local communities and Zomba City Council representatives participated
institutions, civil society, the private sector, development in the national consultation process, a partnership
partners, academics, and others. The consultation platform co-developed with Malawi’s Ministry of
typically results in a collective agreement on priorities Local Government; the Ministry of Lands, Housing
and their development into proposed capacity-building and Urban Development; parastatals; and national
and other projects that are all aimed at urban poverty and international development and humanitarian
reduction. The urban profiling is being implemented organizations. The aim was to develop options for
in 30 ACP1 countries, offering an opportunity for formal inter-agency collaboration in order to create a
comparative regional analysis. Once completed, this coordination body integrating a wide range of urban
series of studies will provide a framework for central stakeholders in a single response mechanism.
and local authorities and urban actors, as well as donors
and external support agencies.
Report Structure
Methodology This report consists of:
The Participatory Slum Upgrading Programme 1. a general background of the urban sector in Zomba
consists of three phases: City, based on the findings of the Zomba City
Assessment Report, a desk study, interviews, and
Phase one consists of the rapid profiling of urban a city consultation that was held in Zomba on 18
conditions at national and local levels. The capital city, August 2010 (see back cover for a list of participants
a medium-sized city, and a small town are selected in the City Consultation). The background includes
and studied to provide a representative sample in data on administration, urban planning, economy,
each country. The analysis focuses on eight themes; the informal and the private sector, poverty,
governance, local economic development, land, gender, infrastructure, water, sanitation, public transport,
environment, slums and shelter, basic urban services, street lighting, energy, health, and education;
and waste management. Information is collected
zomba urban profile - background
through standard interviews and discussions with 2. a synthetic assessment of the following seven
institutions and key informants, in order to assess main thematic areas: governance, local economic
the strengths, weaknesses, opportunities, and threats development, land, gender, environment and urban
(SWOT) of the national and local urban set-ups. The disaster management, slums and shelter, and basic
findings are presented and refined during city and urban services in terms of the institutional set-up,
national consultation workshops and consensus is regulatory framework, resource mobilization, and
reached regarding priority interventions. National and performance; this second section also highlights
city reports synthesize the information collected and agreed priorities and includes a list of identified
outline ways forward to reduce urban poverty through projects;
holistic approaches.
3. a SWOT analysis and an outline of priority project
Phase two builds on the priorities identified through proposals for each theme. The proposals include
pre-feasibility studies and develops detailed capacity- beneficiaries, partners, estimated costs, objectives,
building and capital investment projects. activities, and outputs.
1 ACP - Africa, Caribbean and Pacific
10
10
ZOMBA IN DATA ADMINISTRATION
Zomba is experiencing rapid population growth, with Zomba City Council is mandated by the Local
a population of 88,314 and an annual growth rate of Government Act of 1998 and the Decentralization
3 percent in 2008. About 51 percent of the population Policy of 1998. Empowered by section 6 of the Local
is male and 49 percent is female, with a population Government Act number 42 of 1998, the city council
density of 2,264 per km2. The city ranks fourth in the makes policies and decisions on local governance and
country in terms of population density. There are several development of the city. The mayor heads the city
informal settlements in the city. council while the chief executive officer heads the
secretariat which is divided into 11 departments, each
headed by a director (see below).
ZOMBA’S DEVELOPMENT
Zomba served as the capital of Malawi under the
British colonial rule until 1975 when the capital TABLE 2:
function was transferred to Lilongwe. Historically,
the city boasts of magnificent colonial relics and Zomba City Council
classical buildings. The city’s population has grown
from 70,134 people in 1999 to 88,314 people in Department / Sector
2008, and over 60 percent of the current population Section
lives in informal settlements2. The population is Mayoral Local governance
projected to reach 164,898 by 2015 and 202,076 Chief Executive Local governance and city
by 2020. The table below shows the population in management
each ward3.
Administration Local governance and city
Services management
Financial Services City financial management and
TABLE 1: services
Trade and Local economic development
Population DISTRIBUTION IN ZOMBA
Commerce
Ward Population Health and Social Health and social services
Chambo 6,072 Services Department
Chikamveka 2,978 Engineering Services Infrastructure provision and
Chikamveka North 13,710 Department environmental management
services
Chilunga 3,636
Agriculture and Public and open spaces and
Chilunga East 6,960 Public Health environmental health services
Likangala Central 7,696 Services Department
Likangala North 12,855 Planning and Town planning, development
Development control and land administration
Likangala South 1,541
Services Department services zomba urban profile - background
Masongola 872
Education Services Urban education services
Mbedza 4,207 Department
Mtiya 9,688 Internal audit Internal auditing services
Sadzi 9,103 Section
Zakazaka 6,423
Zomba Central 2,573
Source: National Statistical Office (2003). 1998 Malawi Population
and Housing Census: Population Projections Report 1999-2023.
2 National Statistical Office (2003). 1998 Malawi Population and Housing

Census: Population Projections Report 1999-2023.
3 National Statistical Office (2009). Population and Housing Census 2008 Main
Report.
1111
URBAN PLANNING INFRASTRUCTURE AND BASIC URBAN
Zomba City Council is responsible for planning and SERVICES
development control in the city through the Department Provision of infrastructure and basic urban services to the
of Planning and Development. The city lacks a City city residents favours the planned areas while the high
Development Strategy, an Urban Master Plan and density and informal settlements do not have adequate
an Economic Development Plan to ensure guided access to these services. The city council is mandated
development. The city has some legal urban planning through the Local Government Act of 1998 to provide
frameworks in place but enforcement is a challenge. social infrastructure and basic urban services to all city
The local authorities have failed to accommodate residents, both in the formal and informal areas.
the growing population in a well planned manner.
The poor implementation of integrated economic
development and planning results in disorderly WATER
economic development. Environmental planning needs
to be taken on board to encourage sustainable urban Water supply in Zomba is not evenly distributed. The
development. formal areas of Zomba have adequate access to water
supply while the poorer informal settlements, where
majority of the population live, have little or no access
ECONOMIC SITUATION to water supply. Residents of informal settlements
mainly rely on communal water points for their water
Some of the economic activities in Zomba include trade, needs, and are sometimes forced to acquire their water
agriculture and industry. The informal sector in Zomba from unprotected water sources when the communal
is very vibrant. Zomba City Council gets its revenue water points run dry.
mainly from property rates (major source), market fees,
licensing fees, parking fees, and plan application and The Southern Region Water Board supplies 12,200m3
scrutiny fees. However, poor financial management and of water daily to the city and has the capacity to supply
lack of transparency in revenue collection has resulted water to a population of around 145,000 people per
in low revenue in the city council, for the improvement day. This roughly equals the population expected to be
of infrastructure and basic urban service provision. living in the city by 20125. About 27 percent of Zomba’s
residents have access to piped water6.
INFORMAL AND PRIVATE SECTOR

SANITATION and refuse collection
The economy of Zomba comprise largely of informal
income generating activities, and few formal activities. Sanitation and waste removal services are poor in Zomba.
There is no data to indicate the actual size of the informal While the high income areas have their waste collected
sector, and the sector also lacks adequate regulation and at regular intervals, the informal settlement residents are
support. Inadequate infrastructure and basic urban forced to find ways to dispose of their waste because the
services, lack of access to business capital for expansion, city council does not provide any waste management
and lack of entrepreneurial and business skills are major services to them. Most of their waste ends up in pit
obstacles to economic growth. latrines, rubbish pits, on the road sides, on river banks,
and in any available open spaces. Zomba City Council,
zomba urban profile - background
private companies and Malawi Housing Corporation

POVERTY provide septic tank emptying services at a fee.
Unemployment, rapid population growth and an
economy largely dependent on small and medium
enterprises are the major factors that contribute to
high levels of poverty in the city. Some 66 percent of
Zomba’s population lives in the informal settlements
amid high levels of unemployment and lack of basic
urban services and social infrastructure4. Access to
adequate loan facilities for economic development is
difficult for the poor due to high interest rates on loans
and collateral requirements. The city council needs to
develop an economic development plan and establish
pro-poor policies to aid the economic empowerment of
the poor.
5 National Statistical Office, 2003, 1998 Malawi Population and Housing Census:
Population Projections Report 1999-2023.
4 National Statistical Office 2008, Statistical Yearbook. 2008 Main Report.
12
12
PUBLIC TRANSPORT EDUCATION
Zomba residents depend largely on minibuses and Zomba has 17 public primary schools and 270
bicycles to transport them from one location to another. classrooms with a total of 21,748 pupils, with a ratio of
There are buses that offer long distance transportation almost 1:1 between boys and girls. The public schools
services and taxis which offer transport services both have 175 male teachers against 424 females8. Primary
within and outside the city. With the increasing school in Zomba is free and there is a good teacher-
numbers of cyclists, the roads are getting more and pupil ratio. In addition, there are private schools which
more congested. Footpaths and bicycle paths have not also provide good quality education, but only the well-
been provided adding to the challenge of congestion off can afford to take their children to private schools.
and frequent conflicts between cyclists, pedestrians and
motorists. The quality of education in Zomba’s schools has been
suffering lately due to inadequate learning equipment,
lack of instructional material, vandalism of school
facilities, and uneven distribution of teachers. The
STREET LIGHTING current secondary schools in Zomba are inadequate to
Street lighting is restricted to the central business cater for all the students who graduate from primary
district and the low-density housing areas. The informal school. Zomba City has several colleges and technical
settlements do not have adequate street lighting, further schools, both public and private.
worsening insecurity in these areas. The city council
needs to put up street lights in all areas and security
floodlights in the informal settlements where electricity
supply is minimal.
ENERGY SOURCES
The most common sources of energy in Zomba are
electricity, charcoal, firewood, and petroleum fuels
(petrol, diesel and paraffin). At a very small scale, some
households use solar power, gel oil, crop residues, and
gas for heating and lighting. The major energy source
for industrial development is electricity provided by
Electricity Supply Commission of Malawi7. The high
use of wood fuel has resulted in deforestation and
environmental degradation. Cheaper alternative energy
sources should be explored in order to avert this trend.
HEALTH
Medical care services in the city are provided at the
central hospital, health centres and clinics run by the zomba urban profile - background
government and private organizations. Zomba residents
also rely on traditional healers and traditional birth
attendants for health services. The current health facilities
are inadequate and lack enough medical equipment and
qualified staff to handle the high number of patients.
Major health challenges facing Zomba include high
rate of HIV/ AIDS and malaria which are major killer
diseases and affect the development of the city.

2008 Main Report. 8 National Statistical Office (2008). Statistical Yearbook.
1313
Governance
Zomba has not had any councilors since 2005. The The lack of a comprehensive physical, economic or
amended Local Government Act of 2009 empowers the environmental plan affects the ability of the city council
State President to set the date for local elections. The to collect and generate revenue, to efficiently deliver
Minister for Local Government and Rural Development services and to maintain orderly development and an
has powers to nominate chief executive officers for attractive environment for economic growth in the
the city council according to the amended Local city.
Government Act. The mayor is elected from among
the councilors. Zomba City Council has inadequate
resources to provide adequate infrastructure and basic COMMUNITY INVOLVEMENT AND
urban services to all its residents. In addition, the slow
pace of decentralization is constraining good governance. EMPOWERMENT
zomba urban profile - governance
Political interference by councilors in technical matters Zomba City Council with support from the German
has led to inappropriate decisions being taken and Development Services (DED), the Malawi-German
multiplicity of land owners and land managers makes Programme for Democracy and Decentralization
land governance difficult. Zomba City Council does not (MGPDD) and the Malawi Local Government
have adequate land and this complicates the delivery of Association trained Ward Development Committees
low income housing. Revenue collection by the Zomba (WDCs) on their roles and responsibilities. The aim
City Council is also low due to inadequate capacity, was to empower communities to contribute to city
inadequate property database, high number of tax development effectively by participating in governance
defaulters, lack of transparency in revenue collection, and the decision making process.
and unreliable billing practices and systems. A Service
Charter that defines the city council’s responsibilities
to the city residents is not in place. In the absence of
councilors, communication between the city authority
and residents is poor.
14
14
REGULATORY FRAMEWORK
AGREED PRIORITIES • The Local Government Act (1998), the National
• Strengthen community development structures. Decentralization Policy (1998) and the Town and
Country Planning Act (TCPA) of 1988.
• Establish an urban coordination body of various
• Zomba City Urban Structure Plan.
urban stakeholders, for example Zomba Urban
Network.
• Improve financial management systems and PERFORMANCE AND ACCOUNTABILITY

revenue base. • Weak communication and coordination between
Zomba City Council, other stakeholders and city
• Review legal frameworks and improve residents.
enforcement.
• Absence of a Service Charter weakens the city
• Review the structure of the city council council’s obligation in service delivery.
(organogram) and conditions of service to reduce
staff turnover. • Zomba City Council encourages participatory
governance.
• Establish a monitoring and evaluation system
(MES) as a learning tool.
• Alleged corruption by the public.
• No monitoring and evaluation system is in place for
• Civic education for members of parliament and performance measurement and improvement.
councilors on their roles and responsibilities.
RESOURCE MOBILIZATION
• Taxation and property rates are the major sources of
REVENUE ENHANCEMENT INITIATIVE BY THE the city council revenue.
COUNCIL • Zomba City Council is supported by the central
Zomba City Council developed a local Revenue government and donors in various projects.
Mobilization Strategy as a guide to improve local
revenue collection. The strategy highlighted the
need to maximize revenue collection on the existing
revenue sources and outlined new and potential Project proposal Page 33
GOVERNANCE
revenue sources to be explored by the city council. N°1
Zomba City Council capacity building
programme
Institutional set-up Project proposal Page 33

GOVERNANCE
• The Ministry of Local Government and Rural Zomba City Council public awareness
Development oversees governance issues in N°2
campaign
zomba urban profile - governance
Zomba and is supported by the Local Government
Finance Committee.
Project proposal Page 34
• Zomba City Council is headed by a mayor elected GOVERNANCE
from among the elected councilors. N°3 Local Urban Observatory (LUO)
• Zomba City Council secretariat is headed by the

chief executive officer.
• There are no specific regulatory frameworks to
control service provision in the informal areas.
1515
SLUMS AND SHELTER
The population of Zomba was estimated at 88,314 INSTITUTIONAL SET UP

people with an annual growth rate of 3 percent between
1998 and 2008 and a population density of 2,264 • The Ministry of Lands, Housing and Urban
people per km2 in 2008, up from 1,690 people per Development, Malawi Housing Corporation and
km2 in 19981. Over 60 percent of the population lives Zomba City Council are responsible for housing
in the informal settlements. The high density areas are and land issues.
split into permanent and Traditional Housing Areas • Zomba City Council is responsible for slum
and the informal settlements. The population in the upgrading.
informal settlements is rapidly growing due to the rapid
increase in population and migration of people from • New entrants into the housing market from the
the rural areas into the city in search of better economic private sector are helping to relieve the housing
opportunities2. Housing in the informal settlements lack shortage in the city. However more pro-poor housing
the minimum requirements for low-income housing construction needs to be done to help prevent further
and have little or no access to the basic urban services or development of informal settlements.
zomba urban profile - slums AND SHELTER
infrastructure. Zomba City Council ranks Shelter and

Slums in Zomba in fifth position in order of priority in
the Urban Development Plan for 2007-2012. REGULATORY FRAMEWORK
In the high-density permanent housing areas, the Malawi • The Zomba Municipal Urban Development Plan
Housing Corporation charges rent between MK 3,000 (2007-2012), the Town and Country Planning Act
to MK 25,000. Challenges facing the housing sector in (1988), the Public Health Act, the Local Government
Zomba include inadequate supply of serviced housing Act (1998), the Environmental Management Act,
plots, inadequate capacity of Zomba City Council to the Procedures, Management and Administration
implement concrete slum upgrading programmes, and of Traditional Housing Areas (1994), Zomba City
involvement of chiefs in land administration in the Urban Structure Plan.
city which has led to increased incidences of illegal
developments. Several development organizations
operating in Zomba, such as the Malawi Homeless
People’s Federation (Federation), Centre for Community
Organization and Development (CCODE) and Habitat
for Humanity Malawi (HfHM), are involved in slum
upgrading activities.
1 National Statistical Office, September 2009. Population and Housing Census

2008 Main Report.
2 National Statistical Office, September 2009. Population and Housing Census
2008 Main Report.
16
16
SLUMS AND Project proposal Page 36
AGREED PRIORITIES SHELTER Zomba City Council informal
• Develop new pro-poor housing estates and resettle N°1 settlements upgrading project
the poor informal settlement residents.
• Upgrade and expand existing social

infrastructure.
• Formulate a city resettlement and compensation

scheme.
PERFORMANCE AND ACCOUNTABILITY

• There is weak coordination between Zomba City
Council and other public and private institutions
involved in housing programmes.
• There is lack of transparency in land allocation
procedures and high cases of corruption among
officials involved in land administration.
• There is no Service Charter that obligates the
city council to provide basic urban services and
infrastructure to the city residents, or empowers the
residents to demand for services and infrastructure.
• Outdated legal frameworks and absence of strategies
to address urbanization challenges facing the city.
• Zomba City Council has inadequate land and
capacity to make meaningful contributions towards
low-income housing.
zomba urban profile - slums AND SHELTER

RESOURCE MOBILIZATION
• The city lacks the capacity (financial, human and
technical) needed to carry out significant slum
upgrading.
• Development organizations such as Habitat for
Humanity Malawi and Centre for Community
Organizations and Development are using their
resources to construct pro-poor housing.
• The poor are not able to access housing finance/
loans due to the high interest rates.
17
17
GENDER AND HIV/AIDS
Gender and HIV/AIDS are treated as crosscutting Institutional set-up

issues in all development programmes in the city. The
current stand of the city council is that gender and HIV/ • The Ministry of Women and Child Development
AIDS issues are guided by national policies supported leads in implementing gender activities.
by the city’s HIV/AIDS Workplace Policy. More males • The Ministry of Health and Population leads in
have attained education beyond the Junior Certificate implementing HIV/AIDS activities.
Examination. Females marry earlier, between ages
12 and 19, unlike their male counterparts1. Women • The National AIDS Commission (NAC) funds most
representation in governance and leadership positions HIV/AIDS programmes in the city.
account for 40 percent.
zomba urban profile - gender and hiv/aids
• Zomba City Council leads in the implementation of

HIV/AIDS prevalence in Zomba stands at 13.9 percent, HIV/AIDS programmes at the local level and works
and majority of those infected are women2. There is together with development and humanitarian
no direct link between education levels and HIV/AIDS organizations.
prevalence in women. However HIV/AIDS prevalence
in men increases with increase in socio-economic
status. HIV infection is lowest among single people and REGULATORY FRAMEWORK
highest among married people3. In terms of economic
development, only 23 percent of small and medium • The National Gender Policy, the National HIV/
enterprises are owned and run by women. AIDS Policy of 2003, the National Plan of Action
for 2005-2010, the National Response to Combat
Most development and humanitarian organizations Gender Based Violence (2008), and Zomba City
support gender equality and affirmative action for Assembly HIV/AIDS Workplace Policy (2003).
women. Gender-based violence is a major challenge
facing women in Zomba and various institutions are • Zomba City Council does not have a localized
involved in creating awareness on the negative effects of gender policy.
violence against women.

2008 Main Report.
2 National Statistical Office, 2008, Statistical Yearbook.
3 National Statistical Office, Malawi and ORC Macro. 2005. 2004 Malawi
Demographic and Health Survey Key Findings
1818
GENDER AND Project proposal Page 38
AGREED PRIORITIES HIV/AIDS Formulation of a city council gender
• Development of a gender policy for the city N°1 policy
council.
• Offering counselling and rehabilitation for victims GENDER AND Project proposal Page 38
of gender-based violence. HIV/AIDS Zomba City Council social support
N°2 programme
• Supporting women entrepreneurs to expand their
businesses by providing them with low interest
loans. GENDER AND Project proposal Page 39
HIV/AIDS Establishment of recreational facilities
N°3 for the youth

• Development and humanitarian organizations
as well as various private sector organizations are
actively involved in gender and HIV/AIDS issues.
• Voluntary councelling and testing (VCT) facilities
are available in public and private institutions.
• Lack of coordination among development and
humanitarian organizations in carrying out gender
and HIV/AIDS programmes.
RESOURCE MOBILISATION
• Donor funding is available for carrying out gender
and HIV/AIDS awareness.
• The Malawi Government, through the National
AIDS Commission, provides funds to the city
zomba urban profile - gender and hiv/aids

council and other agencies involved in HIV/AIDS
prevention and control.
• Micro-financing agencies are providing low interest
loans to women entrepreneurs to enable them to set
up their own businesses.
• Zomba City Council has set aside funds in its budget
to deal with HIV/AIDS control and prevention.
1919
ENVIRONMENT and urban disaster risks
zomba urban profile - environment AND URBAN DISASTER RISKS
Environmental degradation in the city is linked to INSTITUTIONAL SET-UP

a number of factors such as poor land use planning,
lack of basic urban services - especially in the informal • Zomba City Council provides environmental
settlements, poor urban farming practices and management services within the city through the
deforestation. A number of stakeholders and departments Department of Engineering and the Department of
are involved in environmental management and they Health.
include various non-governmental, community based • The Departments of Environmental Affairs and
and faith based organizations. Rapid population growth Forestry is involved in tree planting exercises and
in the city is putting pressure on land and is one of the has put in place measures to control environmental
causes of deforestation, as people clear trees to make pollution.
way for human settlements. Rapid population growth
has also resulted in people migrating to marginal land • The Malawi Environmental Endowment Trust
areas which are prone to disasters such as land slides. (MEET) works with various institutions in the
The limited coverage of the sewer system in the city implementation of the Environmental Management
has led to high reliance on pit latrines, especially in the Act.
informal settlements, which has resulted in high levels
of pollution of the water table. The absence of specific • Some development and humanitarian organizations
regulations for the management of informal settlements operating in Zomba are involved in environmental
is further worsening the situation. Indiscriminate liquid management.
and solid waste disposal in rivers, and along the roads
is a huge challenge. Many rivers in the city are heavily
polluted by industrial and domestic effluents.
The planned and formal areas of the city are regularly
serviced while the informal settlements and traditional
housing areas hardly have any access to the basic
urban services. Most recreational parks, green belts
and playgrounds are in poor condition due to lack of
maintenance by the city council. Vandalism of sewer
lines and manhole covers is also a major challenge.
2020
REGULATORY FRAMEWORK Resource mobilization
• The following legal frameworks are applicable: The • The Malawi Environmental Endowment Trust
Environmental Act, the Environmental Management provides funding for environment related projects
Policy and Guidelines, the Public Health Act, city and scholarships for capacity building on proper
by-laws on health, the Forestry Act, the Town and environmental management at the postgraduate
Country Planning Act, Mining and Minerals Act, level.
Sanitary Arrangements by-laws, The City of Zomba
(Plot Allocation in Townships and Improvement • A few private organizations provide waste disposal
Areas) by-laws of 2006, and the City of Zomba services at a fee to those who can afford.
(General Cleanliness, Refuse and Rubble Disposal)
by-laws of 2006. • There are several development and humanitarian
organizations involved in environmental conservation
initiatives such as tree planting.
AGREED PRIORITIES URBAN DISASTER Risks

• Carry out awareness campaigns on the need for The main urban disaster risks facing the city include
proper environmental conservation practices. floods, landslides, wind storms, environmental
degradation, high incidences of road accidents,
• Update and reform the existing environmental by- and disease epidemics. Landslides have become
laws and formulate new ones if need be. increasingly common and are an effect of
environmental degradation and illegal developments
• Carry out afforestation and re-afforestation on fragile land. Some of the mitigation measures
exercises, especially in the water catchment areas. put in place by the government to reduce the effects

of disaster include shifting households from flood
prone areas to safer locations and provision of
necessary road signs on the roads to warn motorists
of any impending dangers on the road.
INSTITUTIONAL SET-UP
• Lack of a specialized department to manage
environmental services makes environmental • The Ministry of Poverty and Disaster Management
management challenging. Affairs and Zomba City Council leads on disaster
management.
• Liquid and solid waste management capacity remains
a big challenge due to lack of capacity. • The National Disaster Preparedness and Relief
Committee (NDPRC) and subcommittees for
• Zomba City Council lacks a City Strategic Plan to disaster management work together with the office
guide implementation of policies and regulate urban of the Commissioner for Disaster Preparedness,
development. Relief and Rehabilitation.
• Involvement of traditional leaders in land matters • Other key stakeholders in disaster management
encourages unplanned development which negatively include the police, the Ministry of Health and
affects the environment. Population, Electricity Supply Commission of
Malawi, the Southern Region Water Board, the
• Lack of a City Land Use Plan is stalling environmental Forestry Department, and the Department of
projects such as tree planting. Meteorological Services and Climate Change.
• There are high levels of pollution due to poor liquid
and solid waste management. Majority of residents
rely on pit latrines which pollute the water table.
• In order to further heighten environmental
awareness, environmental studies including climate
change have been introduced in the university
curriculum in Malawi.
2121
Environment
AGREED PRIORITIES City rehabilitation and afforestation
N°1
• Develop the participation of communities in urban project
disaster risk management.
• Increase fire fighting equipment and provide water Environment
Zomba urban community disaster
hydrants in the informal settlements in case of fire N°2
risk management programme
outbreaks.
• The Disaster Preparedness and Relief Act (1991).
• Zomba City Council has no by-laws on disaster
management activities.

• The government is involving communities in the
implementation of disaster management activities
but this is limited by lack of knowledge about
disaster risks and hazards by the communities.

Disaster awareness among the communities and
their involvement in disaster mitigation activities
will help to greatly reduce the effects of disaster
when they occur.
• Absence of regulatory frameworks on disaster
risks at the local level interferes with the planning
and implementation of disaster risk management
activities.
• Deforestation and poor farming practices such
as overgrazing and over cropping have led to the
increased occurrence of landslides and flash floods.
• The Department of Poverty and Disaster Management
Affairs receive funding from the central government
and donors for disaster risk reduction.
• There are several development and humanitarian
organizations that are assisting the government
in the implementation of disaster risk reduction
initiatives.
• The National Disaster Preparedness and Relief Fund
distributes funds to various organizations involved
in disaster risk reduction.
2222
LOCAL ECONOMIC DEVELOPMENT
There are numerous economic opportunities in Zomba, PERFORMANCE AND ACCOUNTABILITY

especially in the agro-processing industry. The majority
of economic activities in Zomba fall under small-scale • Local Economic Development activities are not
activities (93 percent) while medium scale activities stand well coordinated in the absence of a Department
at 6 percent and large scale at 1 percent. Retail trade, of Trade and Commerce and an Urban Economic
construction, manufacturing, transport, marketing, Development Plan.
finance, social services, and public administration are the • There are high rates of unemployment and poverty.
most important local economic development activities.
Employment activities include agriculture and mining, • Availability of a growing local market which presents
manufacturing, construction, marketing, finance, and economic opportunities.
social services. The informal sector is also very vibrant
in Zomba1. Many informal settlement residents work • Weak communication and coordination and poor
in the informal sector. Poverty in Zomba stands at 29 consultations between Zomba City Council, the
percent, with 12 percent being ultra poor. The poor private sector and small and medium enterprises.
are unable to access loans for economic development
due to the high interest on loan repayments and lack of • The Informal sector lacks adequate support from
collateral. The Malawi Government has introduced the Zomba City Council and operates in a disorderly
Local Development Fund to support various economic manner.
development activities and several programmes to • Local Economic Development activities are greatly
support access to micro finance by the poor. hindered by unreliable energy supply by the
Electricity Supply Commission of Malawi.
INSTITUTIONAL SET-UP • Insufficient capital loans from micro-finance
institutions, high interest rates and use of ‘katapila’
• The Ministry of Trade and Industry and the Zomba (informal financial sources).
City Council are the leading institutions in issues of
local economic development. • Poor infrastructure and supply of basic urban services
is a major obstacle to local economic development.
• The One Village One Product (OVOP) initiative
has created economic opportunities in Zomba. • There are high incidences of illegal street vending
and hawking in undesignated places due to the
• Development organizations such as the Centre for
zomba urban profile - LOCAL ECONOMIC DEVELOPMENT

inadequate capacity of the market to accommodate
Community Organization and Development are all traders in the city.
coming up with new local economic development
initiatives that will benefit the poor. • There are no pro-poor local economic development
policies in place.
• Some micro-finance institutions such as Malawi
Rural Finance Company and Malawi Rural • Zomba City Council lacks the adequate resources
Development Fund (MARDEF) offer basic training required to meaningfully invest in local economic
and give loans for supporting small businesses. development infrastructure and basic urban
services.
REGULATORY FRAMEWORK • Lack of entrepreneurial skills among local traders.

• The Local Government Act of 1998, the
Decentralization Policy of 1996, the Town and
Country Planning Act of 1988, and the Taxation
Act.
1 National Statistical Office 2008, Statistical Yearbook.
2323
zomba urban profile - LOCAL ECONOMIC DEVELOPMENT
• Zomba City Council depends largely on revenue AGREED PRIORITIES

collected from property rates and taxes. • Formulate an economic development plan.
• The informal sector can also be a major source of • Provide entrepreneurial training to small scale
city council revenue if properly managed.
businessmen.
• Exploring the possibility of public-private
partnerships with micro-finance institutions will • Improve the capacity of Zomba City Council’s
ease accessibility to capital loans for the poor, financial management systems.
without the use of collateral.
• Promote public-private partnerships.
• Rehabilitate and expand existing infrastructure
to stimulate business growth and revenue • Provide basic urban infrastructure for local
collection. economic development.
LOCAL ECONOMIC Project proposal Page 43

DEVELOPMENT Putting in place an economic
N°1 development plan
2424
Basic urban services
Zomba City Council is responsible for the provision

of basic urban services such as waste collection AGREED PRIORITIES
and disposal, health services, education, roads
and sanitation. Water is supplied by the Southern • Afforestation and re-afforestation of all water
Region Water Board while electricity is supplied catchment areas in the city.
by the Electricity Supply Commission of Malawi.
The provision of basic urban services is inadequate, • Expansion of existing water sources or finding
particularly in the informal settlements which have alternative water sources for future water supply.
little or no access to basic urban services. Zomba
City Council lacks adequate financial, technical and • Awareness creation among the community
human resource capacity to expand the provision members on the importance of preserving the
of basic urban services to all city residents. The water catchment areas.
Malawi Housing Corporation and several private
companies offer waste collection and septic tank
emptying services at a fee. Roads construction
and maintenance in the city are the responsibility
of Zomba City Council and the National Roads PERFORMANCE AND ACCOUNTABILITY
Authority (NRA). • The Southern Region Water Board supplies water to
any applicant as long as they can afford to pay for
WATER SUPPLY the services.
The Southern Region Water Board supplies about • Water supply is intermittent in some areas in the
12,200m3 of water per day through a gravity-fed system city.
from Mulunguzi Dam located in the Zomba Plateau
Forest Reserve. This volume is adequate to supply a • The city council lacks adequate financial, technical
population of 145,000 people per day. This roughly and human resource capacity to improve basic urban
equals the population expected to be living in the city service provision in the city.
by 2015. Majority of the population in Zomba live in
the informal settlements and access their water through • There is no Service Charter that obligates the
communal water points provided by the Southern city council to provide basic urban services and
Region Water Board1. Most public schools and health infrastructure to the city residents, or empowers the
facilities are connected to piped water. residents to demand for services and infrastructure.
• The city council needs to review the city’s urban
structure plan and come up with policies and
INSTITUTIONAL SET-UP strategies for protecting the water catchment areas
in the city.
zomba urban profile - BASIC URBAN SERVICES

• The Ministry of Irrigation and Water Development
oversees water development and supply matters in • Basic urban service provision is normally interrupted
the city. by vandalism of basic urban service infrastructure.
• The Southern Region Water Board is the sole supplier
of piped water in Zomba.
• Zomba City Council coordinates and facilitates
water supply to all residential areas of Zomba. • The Southern Region Water Board, through a
statutory body, operates on a commercial basis and
depends on resources received from payment of
water supply services to continue its operations.
• The Local Government Act of 1998, the
Decentralization Policy of 1998, the Public Health
Act, the Environmental Management Act, the Water
Works Act, the Town and Country Planning Act,
the National Sanitation Policy, and Zomba City by-
laws.

2008 Main Report.
2525
ELECTRICITY • There is need to liberalize the electricity sector
and allow private players to take part in electricity
The most common energy sources in Zomba are generation and supply in order to create competition
electricity, charcoal, firewood, and petroleum fuels. At a and improve service delivery. Currently, the
very small-scale some households rely on solar power, gel Electricity Supply Commission of Malawi operates
oil, crop residue, and gas for heating and lighting. The as a monopoly.
Electricity Supply Commission of Malawi is the only
supplier of hydroelectric power to the city, generated • Application for electricity connection is expensive as
and transmitted from the Shire River. Connection to connection costs include capital investments such as
the electricity supply network is by application and the transformers and levies.
major determinant is affordability. However, electricity
supply in the city is inconsistent and characterized • Electricity supply is characterized by frequent power
by frequent black outs. About 49 percent of Zomba outages. Vandalism of electricity infrastructure such
residents use electricity for lighting2. Electricity supply as transformers is one of the reasons for frequent
to the informal settlements is poor and most residents power disconnections.
rely on firewood and charcoal for their energy needs.
The Malawi Government has installed solar power
in some newly constructed public facilities such as
hospitals. The energy policy of 2003 is promoting
the use of alternative energy sources such as solar AGREED PRIORITIES
power in order to increase access to electricity. • Mobilize resources to upgrade and expand the
existing electricity supply system.
• Sensitize communities on the availability of
• The Ministry of Natural Resources, Energy and alternative and cheaper energy sources, such as
the Environment oversees electricity provision in
the country. solar power.
• The Malawi Energy Regulatory Authority

(MERA) controls electricity pricing.
• The Electricity Supply Commission of Malawi is
the sole supplier of hydroelectric power in the city. RESOURCE MOBILISATION
• The Electricity Supply Commission of Malawi
depends on revenue collected from payment of
REGULATORY FRAMEWORK monthly electricity bills by its clients, to fund its
• The Electricity Act guides the supply of electricity. operations.
• The Malawi Energy Regulatory Act controls

electricity tariffs. URBAN SAFETY
• Electricity by-laws developed by the Malawi Zomba City Council is charged with the responsibility
Electricity Regulatory Authority are yet to be of protecting its residents from physical danger or
adopted. harm, and ensuring a secure environment for living and
doing business. The city council ensures that physical
infrastructure such as public buildings and other private
PERFORMANCE AND ACCOUNTABILITY properties are safe and that proper building codes are
followed in building construction. The police are
• The Electricity Supply Commission of Malawi, responsible for ensuring that people and property are
which is a parastatal, operates on a commercial basis secure at all times and that people can go about their day-
and depends on revenue collected from payment of to-day businesses without fear. Police Listening Units
electricity supply bills to continue carrying out its are located around the city and are manned by police
operations and pay its staff members. officers. There are several police stations and substations
including the Eastern Region Police Headquarters in
the city. The main safety/security issues facing the city
include robbery, theft, rape, assault, and gender-based
violence. Frequent fire outbreaks also compromise
urban safety.
2008 Main Report.
2626
Urban safety and security can be improved further REGULATORY FRAMEWORK
through increased coordination between the community
and the police, increasing funds set aside for urban safety • The Police Act; the Local Government Act; the
initiatives, improving police capacity, and establishment Occupational Health, Safety and Welfare Act;
of more police units. the Crime Prevention Policy; and the Malawi
Constitution forms the basis for the provision of
safety and security services in the city.

• Community neighbourhood watch groups have
• The Ministry of Internal Affairs is the overall been established with the help of the police, based
overseer of law and order and public safety through on the Police Act.
the Malawi Police Service.
• Zomba City Council oversees urban safety through
the Engineering Department and the Planning and PERFORMANCE AND ACCOUNTABILITY
Development Department. • The Malawi Police depends on Government funding
• Private security firms provide security services to in order to carry out its operations.
private companies and residential areas at a fee. • Zomba City Council does not have adequate
• Community policing and neighbourhood watch resources to invest in urban safety infrastructure.
groups help in maintaining safety and security in • Community policing and neighbourhood watch
the residential areas. groups assist in maintaining safety and security in
• Other institutions participating in urban safety the residential areas.
initiatives include the National Road Safety Council • Recent reviews of the police law that mandate
(NRSC) and the National Roads Authority. The the police to arrest without a court warrant are
National Road Safety Council concentrates on retrogressive and violate human rights.
road accident reduction measures by carrying out
sensitization programmes for school children and
teaching them how to be careful when walking
along the road.
2727
RESOURCE MOBILISATION INSTITUTIONAL SET-UP
• Illegal developments in the city are not effectively • The Engineering Department, the Health
dealt with. Department and the Agriculture and Public Health
Department of Zomba City Council are responsible
• There is need to create public awareness on road for waste management, pollution control, sanitation
safety rules and accident prevention measures. services, and environmental health.
• Road signs and traffic rights need to be placed at • The Malawi Housing Corporation operates septic
more strategic locations on the major and busy tank emptying services at a fee.
streets.
• Several non-governmental and community based
• Community policing groups and neighbourhood organizations are assisting in waste management in
watch groups have been formed in informal the informal settlements.
settlements in order to improve security in these
settlements. • There are several private companies that offer septic
tank emptying services at a fee.
AGREED PRIORITIES
• The Local Government Act (1998), the
• Increase police presence in the city’s residential Environmental Management Act, the Public Health
areas. Act, and the Town and Country Planning Act.
• Provide street lighting in all parts of the city, and • Zomba Municipal Assembly by-laws of 2006 and
especially in the informal settlements. Zomba Municipal Urban Development Plan of
2007.
• Increase public awareness on urban safety.

• Zomba City Council concentrates the provision of
WASTE MANAGEMENT basic urban services such as waste management in
the formal areas while the slums are neglected.
Waste management is a shared responsibility between
Zomba City Council, Malawi Housing Corporation, • There is lack of coordination between the city council
and the private sector. Zomba City Council is and private waste management companies in waste
management services provision.
responsible for maintaining the sewerage system, refuse

collection and disposal, and maintaining good sanitation
in the city. The formal, middle and high income areas • There is no Service Charter that obligates the
receive regular waste management services. However city council to provide basic urban services and
the informal settlements are neglected, with little or no infrastructure to the city residents, or empowers the
access to waste management services. In the informal residents to demand for services and infrastructure.
settlements, majority of residents rely on communal • Zomba City Council lacks the financial, technical
rubbish pits for refuse disposal. Some refuse also ends and human resource capacity to meet the demand
up on roads, opens spaces and in water bodies. These for waste management and sanitation.
have negative effects on the environment. The gravity-
fed sewer system treatment plant serves about 20,000 • The entrance of private companies in waste
people from formal areas and commercial and public management calls for a review of the existing legal
institutions such as the army barracks, hospitals, Zomba frameworks to take into consideration the new
Central Prison, and Chancellor College. Traditional pit developments.
latrines are the main means of disposal of human excreta
in the informal settlements3. Zomba City Council lacks • Community awareness needs to be created on the
adequate capacity to provide waste management services importance of proper waste disposal.
in all parts of Zomba, including the informal areas, and
this has led to increased environmental degradation.

2008 Main Report.
2828
BASIC URBAN Project proposal Page 46
AGREED PRIORITIES SERVICES Provision of communal water supply
N°1 in the informal settlements
• Upgrade the sewerage system in the city.
BASIC URBAN Project proposal Page 46
• Review existing waste management legal
SERVICES Zomba urban safety improvement
frameworks. N°2 project
• Establish community-based waste collection Project proposal Page 47
BASIC URBAN
services. SERVICES Participatory waste management
N°3 project
• Promote the establishment of private public
partnerships in waste management.
• Enhance community participation and involvement

in waste management.
• Donor funds exist for waste management.
• Zomba City Council sets aside funds from its annual
budget for waste management but these funds are
not adequate to provide waste management services
in the entire city.
2929
LAND
Zomba City Council is responsible for all urban REGULATORY FRAMEWORK

planning functions in the city and major land owners
include; The Ministry of Lands, Housing and Urban • The Land Acquisition Act, the Land Act, the Land
Development; Malawi Housing Corporation and Survey Act, and the Town and Country Planning
Zomba City Council. Local chiefs also claim to own Act are some of the land policies and regulations
some land. 15 percent of the city is covered by forests applied by the city council in land management.
and agricultural farms and 85 percent is covered by • Zomba City relies on the Town and Country
residential areas1. In terms of land tenure, private land Planning Act, the Procedures Management and
accounts for 56 percent of all land and public land Administration of Traditional Housing Areas, the
accounts for 44 percent. However, UN-HABITAT2 Local Government Act, the Decentralization Policy,
(2010) indicates that private land accounts for only and the Zomba Municipal Urban Development
0.5 percent, public accounts for 9 percent and 90.5 Plan (2007) for land administration.
percent of land is under customary practices. Land is
administered through the Plot Allocation Committee
and Town Planning Committee. Challenges include the
high number of illegal developments, lack of an up-to- PERFORMANCE AND ACCOUNTABILITY
date urban structure plan and multiple players in land • The Land Allocation Committees are not functioning
administration. well due to the interference of traditional leaders
and they claim that 30 percent of land in the city is
INSTITUTIONAL SET-UP under customary tenure.
• Major land owners include the Ministry of Lands, • The process of registration of Land Rights is lengthy
zomba urban profile - LAND
Housing and Urban Development, Malawi Housing and costly.

Corporation and Zomba City Council.
• There is corruption in land allocation and
• Zomba City Council is responsible for provision of registration.
high density plots.
• The land register is yet to be updated as the
• Habitat for Humanity Malawi, a development Department of Lands is modernizing the land
organization operating in Malawi, supports low- registration system.
income housing through material loans.
• The Town Planning Guidelines and Standards are
• Chiefs allocate land without following any layout being reviewed to include current issues.
plans leading to haphazard developments.
1 Zomba Municipal Assembly, 2007. Zomba Municipal Urban Development
Plan, 2007, Zomba Malawi, and National Statistical Office, 2008, Statistical
Yearbook.
3030
• Zomba City Council relies on the Department of Project proposal Page 49
Physical Planning to prepare land use plans and LAND
Land servicing and regularization
process planning applications. N°1
project
• Land administration and governance in the city
council is weak due to a shortage of skilled labour.
• Zomba City Council lacks the financial, technical
and physical capacity to implement land use plans
and urban structure plans.
• A coordination platform is lacking among the
stakeholders.
AGREED PRIORITIES
• Conduct intensive public awareness campaigns on
land administration.
• All public land to be transferred to the city council

as per the National Land Policy.
• Prepare, review and revise land use plans.
• Provide security of tenure for the residents of the

informal settlements.
• Zomba City Council gets its revenue mainly
from property rates and taxes collected from city
residents.
• Resources meant for upgrading the informal
settlements are inefficient to carry out any
meaningful housing upgrading exercise. This forces
the city council to rely heavily on donor funds. zomba urban profile - LAND
3131
GOVERNANCE
Strengths Weaknesses Opportunities Threats Priorities

Legal frameworks are Absence of qualified The devolution of Inadequate Strengthen
in place. senior management functions from central transparency and community
level staff in the city government to the accountability in the development
Grass-root institutions council. city council will help city council. committees.
have been set- increase the amount
up and are ready Absence of ward of resources available Corrupt practices and Establish an urban
to participate councilors to to the city council. fraud. coordination body
in planning and strengthen popular such as the Zomba
decision-making. governance. Lack of qualified staff. Urban Network.
The city council has Lack of a Service Improve financial

a Development Plan Charter to guide the management systems
which if implemented city council in service in the city council and
will deal with some delivery. expand revenue base.
of the challenges that
the city is currently Poor allocation of Review the legal
facing. budgetary resources. frameworks and
the city council
Political interference organogram and
in decision making service conditions
negatively affects with a view to
governance in the improving governance
city. and service delivery
by the city council.
Establish a monitoring
and evaluation system
as a learning tool.
Introduce civic
education for
members of
parliament, councilors
and other civil
servants.
Project proposals - governance
32
32
Project proposal Project proposal
Governance Zomba City Council capacity Governance Zomba City Council public
N°1 building project N°2 awareness campaign
LOCATION: Zomba City Council. LOCATION: Zomba.

DURATION: 24 months. DURATION: 12 months.
BENEFICIARIES: Councillors, city council staff, BENEFICIARIES: Zomba City Council, Zomba
community development committees, development residents, tax payers.
organizations, civil society organizations. IMPLEMENTING PARTNER: Zomba City
IMPLEMENTING PARTNERS: German Technical Council; the Ministry of Local Government and Rural
Cooperation, the Local Government Finance Development; tax payers; the business sector; Malawi
Committee, private organizations, and Zomba City Revenue Authority; development partners; the Local
Council. Development Fund; the Ministry of Lands, Housing
and Urban Development; Local Development Fund;
ESTIMATED COST: USD 300,000. civil society organizations; and development and
BACKGROUND: Zomba City Council provides humanitarian organizations working in Zomba.
basic urban services and infrastructure to the residents ESTIMATED COST: USD 200,000.
of Zomba. However, the adequate provision of these
services is only possible if there is adequate financial, BACKGROUND: Most city residents are not aware
technical and human resource capacity in the city of their duties and responsibilities in caring for the
council. This is not the case. Therefore, improving the city’s public facilities and infrastructure. This can be
capacity of the city council is vital for ensuring that seen in the high cases of vandalism of public facilities
all residents of Zomba have access to the basic urban experienced in the city. Sensitizing city residents on the
services and social infrastructure. importance of taking care of public infrastructure and
facilities will help create a sense of ownership and reduce
OBJECTIVES: To improve the capacity of Zomba incidences of vandalism of public property.
City Council.
OBJECTIVES: To empower city residents on their
ACTIVITIES: (1) Conduct a needs assessment. (2) roles and responsibilities.
Reviewing existing legal frameworks. (3) Identify
qualified consultants to carry out the capacity building ACTIVITIES: (1) Conduct preparatory institutional
exercise. (4) Develop the capacity building programme. meetings. (2) Conduct needs and information
(5) Conduct capacity building exercise, and (6) assessments. (3) Conduct awareness meetings. (4)
Monitoring and evaluation. Monitoring and evaluation.
OUTPUTS: Improved city council capacity (and OUTPUTS: Improved understanding and knowledge
legal frameworks in all sectors), leading to improved of roles and responsibilities by city residents.
basic urban services delivery and provision of social STAFF REQUIRED: Community workers.
infrastructure.
3333
Project proposal
Governance
N°3 Local urban observatory (LUO)
LOCATION: Zomba City Council.

DURATION: 12 months.
BENEFICIARIES: The public and private sector, city
residents and Zomba City Council.
IMPLEMENTING PARTNERS: Zomba City
Council; the Ministry of Local Government and Rural
Development; the Ministry of Lands, Housing and
Urban Development; Mzuzu University, the National
Statistical Office; civil society organizations; UN-
HABITAT1; and development partners.
ESTIMATED COST: USD 300,000.
BACKGROUND: Zomba City Council is currently
facing enormous economic, social and political
challenges as it tries to improve its economic performance
and reduce poverty rates in the city. Decision making
is difficult with inadequate data on key urban sectors
and development trends. Data and information flow is
skewed. A local urban observatory could greatly improve
the performance of the city council by making available
the necessary data and information on key urban sectors
and development trends.
OBJECTIVES: To promote good urban governance.
ACTIVITIES: (1) Mobilize stakeholders to participate
in the establishment of the local urban observatory. (2)
Conduct a needs assessment on data and information
management. (3) Develop effective strategies of data
management. (4) Establish a Local Urban Observatory.
(5) Institutionalize the Local Urban Observatory
processes in the city council.
OUTPUTS: Local Urban Observatory established and
operational.
STAFF REQUIRED: (1) Research team with experience

in urban development issues. (2) Team coordinator.
34
34
Slums and shelter
Strengths Weaknesses Opportunities Threats PRIORITIES

Legal frameworks in Outdated legal New land bill and Absence of Development of
place. frameworks for slums housing bill awaiting functioning policies new pro-poor
and shelter. parliament passing. for upgrading of housing estates and
Availability of informal settlements. resettlement schemes
institutions to Building codes and Availability of for the informal
provide guidance regulations are not development Rising cost of housing settlement residents.
on development of adhered to in some organizations that are construction.
shelter programs. cases. involved in provision Upgrade and expand
of pro-poor housing. Lack of security of the existing social
Availability of cheap Lack of land use plans tenure for informal infrastructure in the
building materials for to guide residential Availability of locally settlement residents informal settlements,
low-income housing. developments in the available building making slum and improve the
city. materials. upgrading difficult. provision of basic
Availability of land
urban services.
within the city which Inadequate capacity Opportunities to
can be used for to implement shelter deliver pro-poor
pro-poor housing programmes. housing through
construction. private public
Interference by partnerships.
traditional leaders in
land and housing. High demand for low-
income housing.
Lack of access to
adequate housing
loans/finance by the
poor.
Tedious, costly and

lengthy process for
accessing public land
for housing.
Lack of serviced
land for low income
housing.
Delays in reviewing
and upgrading legal
frameworks by
Project proposals - slums AND SHELTER

government.
3535
Project proposal
SLUMS AND
SHELTER Zomba City Council informal
N°1 settlements upgrading project
LOCATION: Zomba.
BENEFICIARIES: Zomba City Council and residents
of informal settlements.
IMPLEMENTING PARTNERS: Ministry of Lands,
Housing and Urban Development; Southern Region
Water Board; Electricity Supply Commission of
Malawi; Local Development Fund; Cities Alliance; and
UN-HABITAT1.
ESTIMATED COST: USD 3,000,000.
BACKGROUND: Zomba is experiencing rapid
urbanization rates coupled with high unemployment
rates and poor urban planning. This has resulted in the
rapid growth of informal settlements. These settlements
are characterized by lack of basic urban services and
infrastructure and overcrowded conditions. There is an
urgent need to upgrade these areas to improve the living
conditions of the residents.
OBJECTIVES: To improve the living conditions of
residents living in the informal settlements.
ACTIVITIES: (1) Community sensitization and
mobilization. (2) Needs assessment. (3) Provision of
basic infrastructure and services. (4) Land regularization.
(5) Monitoring and evaluation.
OUTPUTS: Housing upgrade conducted in the
STAFF REQUIRED: (1) Town planners. (2) Engineers.
(3) Community workers.
Project proposals - slums AND SHELTER
36
36
Gender and hiv/aids

HIV/AIDS structures Marginalization of Existence of social Women do not Development of a
are in place, for women in social and groups for women have equal access to gender policy for the
example the City economic activities. addressing gender property. city council.
AIDS Coordinating and HIV/AIDS issues.
Committee. Stigmatization of HIV/ Cultural and Rehabilitation and
AIDS victims. Increasing the religious beliefs councelling of victims
Legal gender and participation of are retrogressive of gender-based
HIV/AIDS frameworks Absence of a local women in economic and hinder the violence.
are in place. authority level gender development. advancement of
policy. women. Supporting income-
Existence of National Support from generating activities
AIDS Commission. Gender activities government, non- High unemployment of vulnerable groups.
are biased towards governmental and and low access to
Existence of voluntary women. community based capital for Income Putting in place
councelling and organizations and civil Generating Activities. policies that outlaw
testing centres and Low information property grabbing
society organizations.
anti-retroviral drugs. dissemination on High incidences and wife inheritance.
gender issues such Donors are willing of gender-based
Free primary as gender-based to provide funds to violence, especially Establishing
education enabling violence. support gender and against women. recreational facilities
more girls to attend HIV/AIDS initiatives. to keep people
primary school. The city council lacks Absence of elected occupied during their
adequate financial High accessibility councilors to promote free time.
resources and of anti-retroviral gender and HIV/AIDS
capacity to support drugs and voluntary issues.
gender and HIV/AIDS councelling and
programmes. testing centres. Inadequate resources
to support gender
Lack of a local gender Promotion of free and HIV/AIDS
policy. primary education for programmes.
boys and girls.
High incidences
of early marriages
for girls and sexual
exploitation of
vulnerable women.
Project proposals - gender and hiv/aids
3737
GENDER GENDER
HIV/AIDS HIV/AIDS Zomba City Council social support
N°1 Formulation a city council gender policy N°2 programme
LOCATION: Zomba. LOCATION: Zomba.

BENEFICIARIES: Zomba City Council and the BENEFICIARIES: Street children, victims of gender-
general public. based violence and vulnerable groups.
IMPLEMENTING PARTNERS: Zomba City Council, IMPLEMENTING PARTNERS: Zomba City Council,
the Ministry of Gender and Child Development, Chancellor College, the police, the judiciary, social
Chancellor College, development and humanitarian welfare, development and humanitarian organizations,
organizations, and civil society organizations. and development partners.
ESTIMATED COST: USD 20,000. ESTIMATED COST: USD 200,000.
BACKGROUND: The National Gender Action Plan BACKGROUND: There are children in Zomba who
requires all local authorities to have local gender policies. have been orphaned by HIV/AIDS and do not have
Having a gender policy in the city council will help in anyone to take care of them. Many of these children
minimizing gender discrimination. end up living on the streets.
OBJECTIVES: To mainstream gender within Zomba OBJECTIVES: To provide support to vulnerable
City Council. groups.
ACTIVITIES: (1) Conducting a gender situational ACTIVITIES: (1) To conduct awareness campaigns
analysis within Zomba City Council. (2) Conduct on property grabbing and inheritance issues. (2)
consultation workshops. (3) Draft Zomba City Council Rehabilitation of street children. (3) Provide psycho-
Gender Policy. social support to victims of gender based violence. (4)
Provide support to vulnerable groups on suitable income
OUTPUTS: Zomba City Council Gender Policy in generating activities that they can get involved in.
place.
OUTPUTS: Vulnerable groups provided with socio-
STAFF REQUIRED: (1) Gender expert. (2) Social economic and psychological support.
worker.
STAFF REQUIRED: Social workers.
38
38
Project proposal
GENDER
HIV/AIDS Establishment of recreational facilities for
N°3 the youth
LOCATION: Zomba.
BENEFICIARIES: City youth.
Council; the Ministry of Sports, Youth and Culture;
humanitarian and development partners; and the Local
Development Fund.
BACKGROUND: Zomba lacks recreational facilities
that can be utilized by the youth during their free time.
Provision of recreational facilities will provide the youth
will constructive activities to keep them busy and prevent
them from destructive activities such as drugs use and
crime which in some cases is as a result of idleness.
OBJECTIVES: To provide adequate recreation facilities
for the youth.
ACTIVITIES: (1) Conduct needs assessment. (2)
Plan and design recreational facilities. (3) Construct
recreational facilities. (4) Provide the necessary
equipment.
OUTPUTS: Recreational facilities in place and
operational.
STAFF REQUIRED: (1) Engineers. (2) Urban

planners. (3) Architects.
3939
ENVIRONMENT and urban disaster risks

ENVIRONMENT
National regulatory Lack of city by-laws Available sites for Limited access to Carry out public
frameworks exist. and regulations on development of forest electricity and the awareness on
environmental issues. reserves. high cost of electricity environment
Existence of research supply. challenges and legal
and academic The city’s urban Entrance of the frameworks.
institutions to structure plan is private sector into Rapid population
provide knowledge outdated. waste management growth. Set-up local
and information on services provision environmental
good environmental There is weak which has helped Encroachment of committees to assist
practices and disaster enforcement of to improve service informal settlements in implementing
risk reduction. environmental by- provision. into fragile and environmental
laws and regulations marginal areas. conservation
Existence of Zomba coupled with lack Willingness of initiatives.
City Environmental of awareness of the community Increasing hazards
Stakeholders environmental issues to participate in and risks such as Carry out a capacity
Committee. by the public. environmental landslides and gap analysis.
management seasonal flash floods
Established Inadequate programmes. due to environmental Formulate
departments within resources to address degradation. environmental by-
the Zomba City environmental issues. Existence of the laws.
Council to manage annual national tree Deforestation of
environmental issues. Lack of a city planting week. water catchment Rehabilitation and
environmental areas. afforestation of the
Participation of other management plan. city.
PROJECT PROPOSALS - environment AND URBAN DISASTER RISKS
stakeholders including Absence of specific

the Department High dependence regulations to address Promoting individual
of Forestry and on charcoal and environmental woodlots and
Environmental Affairs. firewood resulting in challenges in the orchards in order to
high rates of illegal informal settlements. increase forest cover.
logging.
URBAN DISASTER RISKS
National legislation in Lack of local level Existence of the Insufficient funding Improve the
place. legislation to support National Disaster for urban disaster participation of local
urban disaster risks. Preparedness and risk management communities in
Full ministry on Relief Fund. programmes. urban disaster risk
disaster and risks/ The current management.
hazards in place. urban disaster Growing awareness Uncontrolled
risk legislations on the impact of development in Sensitize communities
are outdated and disasters and need for fragile areas is on the dangers
inappropriate for mitigation measures. increasing the risk of of unplanned
addressing current disasters occurring. developments.
challenges. Political will to
address disaster risks. Sub-standard and Increase fire fighting
Lack of technical unsafe buildings vehicles and provide
capacity and as a result of weak water hydrants in the
financial resources enforcement of informal settlements.
to implement urban building regulations.
disaster risk policies.
40
40
ENVIRONMENT ENVIRONMENT
N°1 City rehabilitation and afforestation Zomba urban community disaster
N°2
project risk management programme
LOCATION: Zomba. LOCATION: Zomba.

BENEFICIARIES: City residents, communities, BENEFICIARIES: City residents and Zomba City
Zomba City Council, tree nursery owners. Council.
IMPLEMENTING PARTNERS: Zomba City Council, IMPLEMENTING PARTNERS: Zomba City
Civil Society Organizations, local communities, Forest Council, civil society organizations, local communities,
Department, Forest Research Institute of Malawi, the Forest Department, Forest Research Institute of
Malawi Environmental Endowment Trust, and local Malawi, Malawi Environmental Endowment Trust, and
schools. local schools.
ESTIMATED COST: USD 100,000. ESTIMATED COST: USD 125,000.
BACKGROUND: Most of the trees on hills and river BACKGROUND: Urban disaster risks such as fire,
banks in Zomba have been cut down due to high demand floods and landslides are increasing with increasing
for charcoal, firewood and timber for construction. The environmental degradation and climate change. Local
loss of trees has resulted in frequent landslides, soil communities are not well informed or equipped to
erosion, reduced rainfall, and loss of water catchment respond to disasters when they occur. Increasing
PROJECT PROPOSALS - environment AND URBAN DISASTER RISKS

areas. awareness and understanding of disasters, their causes
and how to respond when they occur will help in
OBJECTIVES: To improve tree cover in the city. mitigating the effects of disaster.
ACTIVITIES: (1) Community mobilization. (2) Land OBJECTIVES: To improve urban disaster risks
preparation. (3) Tree planting. (4) Monitoring and management capacity.
evaluation.
ACTIVITIES: (1) Community mobilization and
OUTPUTS: Forests restored. sensitization. (2) Community capacity building activities.
(3) Implementation of disaster mitigation measures by
communities. (4) Monitoring and evaluation.
OUTPUTS: Improved community capacity on urban
disaster risk management.
41
41
LOCAL ECONOMIC DEVELOPMENT

Availability of a large Lack of an economic A growing hospitality Lack of an economic Formulate
market for goods and development plan. industry. development plan. an Economic
services. Development Plan.
A disorderly and Availability of The transfer of the
Availability of some unregulated informal raw materials for capital city function Improve the capacity
local economic sector. agro-industrial from Zomba to of small-scale
development development. Lilongwe entrepreneurs.
infrastructure, for Unapproved
example Zomba draft by-laws for Provide civic education
market. local economic to economic actors.
development.
Availability of a young Improve the capacity
and active population of Zomba City
to propel economic Council’s financial
growth. management systems.
The city is in an Provide basic

economically strategic local economic
location to develop its development
economic sectors. infrastructure, for
example markets.
project proposals - LOCAL ECONOMIC DEVELOPMENT
42
42
LOCAL Project proposal
ECONOMIC
DEVELOPMENT Putting in place an economic
N°1 development plan
LOCATION: Zomba.
BENEFICIARIES: Zomba City Council, small and
medium entrepreneurs and Zomba residents.
Council, the Regional Physical Planning Office, small
and medium enterprise owners, and the Ministry of
Trade Commerce and Industry.
BACKGROUND: The city is currently operating
without an economic development plan which has
resulted in uncoordinated economic activities.
OBJECTIVES: To provide guidance to local economic
development in the city.
ACTIVITIES: (1) Economic needs assessment. (2)
Participatory plan preparation.
OUTPUTS: Local Economic Development Plan in
place.
Project proposals - LOCAL ECONOMIC DEVELOPMENT

STAFF REQUIRED: Urban planners and small and
medium enterprise experts.
43
43
BASIC URBAN SERVICES
Strengths Weaknesses Opportunities THREATS PRIORITIES

WATER
There is a water supply There are no There is huge Rapid population growth Re-afforestation
legal framework in specific guidelines potential for the and urbanization rates. of all water
place. on supplying water expansion of existing catchment areas in
to the informal water sources. Vandalism of the water the city.
Water supply settlements and peri- supply network.
infrastructure is in place urban areas. Gentle slopes in Expand existing
in most parts of the city. the city can provide The increasing cost of basic water sources or
Lack of adequate cheap gravity for urban service provision. find alternative
Established service resources to expand sewer discharge and water sources
providers such as the The high cost of water
delivery of basic water reticulation for future water
Southern Region Water forces some residents to
urban services. systems. supply.
Board are in place. acquire their water from
The cost of water Availability of donor unsafe sources, making Mobilize
Existence of the connection is too funding to improve them vulnerable to water communities
Local Development high for the urban basic urban service borne diseases such as to promote
Fund to assist in the poor. provision in the city. cholera. community-
improvement of basic policing activities
urban service provision. The absence of a Destruction of water
on water
City Service Charter catchment areas has led to
catchment and
Availability of a outlining the a decline in water supply.
forested areas.
development plan responsibilities of the
for the city of Zomba Inadequate resources
city council to provide
(2007-2012). to upgrade the existing
basic urban services
basic urban services
to the city residents.
Formation of public- infrastructure.
private partnerships
in basic urban service
provision.
ELECTRICITY
There is an electricity There are no specific Electricity supply High cost of electricity. Mobilize resources
supply legal framework guidelines on is on individual to upgrade and
in place. supplying electricity application basis. The electricity supply expand the
to the informal infrastructure is old and existing basic
Electricity supply settlements and the Provision of requires high maintenance urban services
infrastructure is peri-urban areas. electricity can costs. infrastructure.
available in most parts be used as a
Project proposals - BASIC URBAN SERVICES
of the city. Illegal electricity development control Increasing siltation, Promote the use
connections affect the tool to reduce turbidity and reduction of of alternative
Established service supply of electricity. squatting. water volumes at power sources of energy,
providers such as generation stations is for example solar
the Electricity Supply The Electricity There is huge affecting electricity supply. power.
Commission of Malawi Supply Commission potential for
are in place. of Malawi has hydropower Zomba City Council
inadequate capacity generation at does not have adequate
to meet the electricity Mulunguzi Dam. resources to expand and
demands of all city upgrade the existing
residents. Interconnection into basic urban services
the regional power infrastructure.
The high cost of pool with other
electricity provision countries. Vandalism of basic urban
which makes these service infrastructure,
services inaccessible Formulation of for example electricity
to the poor. electricity by-laws transformers.
to assist in the
The water and improvement of Poor electricity connection
electricity supply electricity service in the informal settlements.
sector is not provision.
liberalized.
44
44
URBAN SAFETY
Availability of an urban Inadequate legal Existence of the Local Vandalism of urban Increase police
safety regulatory frameworks. Development Fund safety infrastructure, presence in the city’s
framework. to fund urban safety for example street neighbourhoods.
Inadequate resources initiatives. lights.
Existence of police to implement urban Provide street lighting
units in different parts safety initiatives. Establishment Rising crime levels in all parts of the
of the city. of private public such as domestic city, especially in the
Inadequate urban partnerships in the violence, theft and informal settlements.
Existence of safety infrastructure implementation of rape.
community policing ( for example poor urban safety initiatives. Increase public
and neighbourhood street lighting). Poor coordination awareness on urban
watch groups. Introduction of Victim between the police safety.
Low public trust in Support Units in police and private security
Existence of private the police and security stations to assist firms.
security firms that firms. victims of crime.
offer security services
at a fee. Poor road safety
practices.
WASTE MANAGEMENT
National and local Outdated legal There is high potential Shortage of resources Upgrade the sewerage
level legal frameworks frameworks in place. for production of in the city council system in the city.
in place. agricultural fertilizers to support waste
Weak implementation, from the waste management. Review existing legal
There is a fully coordination and produced in the city. frameworks on waste
fledged department enforcements of High rates of management.
in the city assembly regulations. Local authorities environmental
responsible for waste are willing to invest pollution from Establish community-
management. Indiscriminate disposal in initiatives aimed domestic and based waste collection
of solid waste and at improving the industrial effluents. services.
Private sector high use of pit latrines provision of waste
participation in in the informal Rapid urban Promote the
management services.
provision of waste settlements which population growth establishment
management services, pollute the water Availability of with consequent of private public
which has helped table. development and increase in waste partnerships in waste
to improve service humanitarian produced. management.
delivery. High number of illegal organizations that

developments which Lack of specific Enhance community
assist in waste
do not follow the disposal methods for participation and
management in the
building codes set out plastics and other non- involvement in waste
by the city council. biodegradable wastes. management.
Opportunities for
Inadequate financial waste recycling. The sewerage
and human resource infrastructure system
capacity in the city only covers the formal
council to expand planned areas.
provision to all city
residents.
45
45
BASIC URBAN BASIC URBAN
SERVICES Provision of communal water SERVICES Zomba urban safety
N°1 supply in the informal settlements N°2 improvement programme
LOCATION: Zomba (Chizalo, Mandala, Chikanda, LOCATION: Zomba.

Mpondabwino).
BENEFICIARIES: Zomba City Council and informal
settlements residents. BENEFICIARIES: Zomba City Council, city residents
and the police.
Council, the Southern Region Water Board, Local IMPLEMENTING PARTNERS: Zomba City
Development Fund, Cities Alliance, UN-HABITAT1, Council, the police, local communities, the Electricity
and other development partners. Supply Commission of Malawi, business communities,
development partners, Local Development Fund, and
ESTIMATED COST: USD 500,000. the National Roads Authority.
BACKGROUND: Zomba is experiencing rapid ESTIMATED COST: USD 300,000.
urbanization coupled with high population growth
rates and high unemployment rates. These factors have BACKGROUND: Zomba City Council is experiencing
contributed to the growth of informal settlements that increasing crime rates, mostly in the informal settlements,
are characterized by lack of access to the basic urban due to little police presence and lack of urban safety
services and infrastructure. Water supply is irregular infrastructure, for example street lights.
and inconsistent in the informal settlements and water
supply is only through communal water points. There OBJECTIVES: To improve urban safety and security
is an urgent need to expand the water supply points in the city.
in the informal settlements by installing additional ACTIVITIES: (1) Setting up more police listening
communal water points which will enable more people units and installation of street lights. (2) Monitoring
to access water. and evaluation.
OBJECTIVES: To improve water supply in the OUTPUTS: Improved safety and security and reduced
informal settlements. crime rates.
ACTIVITIES: (1) Community sensitization and STAFF REQUIRED: (1) Security experts. (2) Urban
mobilization. (2) Training communities in communal planners. (3) Engineers. (4) Building contractors.
water point management. (3) Construction of communal
water points. (4) Monitoring and evaluation.

OUTPUTS: Increase in the number of informal
settlement residents with access to clean and safe water.
STAFF REQUIRED: (1) Urban planners. (2) Water
engineers. (3) Community workers.
46
46
Project proposal
BASIC URBAN
SERVICES Participatory waste
N°3 management project
LOCATION: Zomba.
BENEFICIARIES: Zomba City Council, the informal
settlements and city residents.
IMPLEMENTATION PARTNERS: Zomba
City Council, the District Agriculture Office, the
Environmental Affairs Department, the District
Education Management Unit, and development
partners.
BACKGROUND: The planned and formal areas of
Zomba have access to waste management services
and have their refuse regularly collected and disposed.
However, this is not the case in the informal settlements
which have little or no access to waste management
services. Waste from the informal settlements usually
ends up in opens spaces, on river banks, roadsides,
gardens, and water tables and this increases water
pollution. Most of these wastes can be processed into
organic products (manure) or recycled.
OBJECTIVES: To improve waste management.
ACTIVITIES: (1) Community mobilization,
sensitization and empowerment. (2) Consultative
workshops. (3) Training on waste composting. (4)
Procurement of necessary equipment and tools needed

for composting of waste. (5) Implementation of the
waste composting programme in target areas. (6)
Monitoring and evaluation.
OUTPUTS: (1) Improved waste management systems
in place. (2) Production of compost manure.
STAFF REQUIRED: (1) Sanitation experts. (2)
Community workers.
47
47
LAND

National and city legal Lack of an up to date The National Land Rapid population Conduct intensive
frameworks are in land use plan for the Policy advocates growth and public awareness
place. city. transfer of land to the urbanization. campaigns on land
city council. administration.
There is a planning Weak enforcement of Delays in reviewing
and development land policies. Private public and adopting All public land to be
department in place partnership legislation. transferred to the city
within Zomba City Outdated legal opportunities available council as per the
Council. frameworks. for land development. Subsidized low-income National Land Policy.
housing plots which
Lack of political will Inadequate capacity Delays in passing end up benefitting Prepare, review and
to support low cost in the city council new land bills by higher income groups. revise land use plans.
housing. to properly handle parliament.
the existing land Involvement of Service land for
There is a Plot management Review of most chiefs in urban land different uses (e.g.
Allocation Committee challenges. land related legal management. residential and
(PAC) and Town frameworks. commercial use).
Planning Committee Multiplicity of Inadequate resources
(TPC) in place. landowners within the Establishment of land for implementation Provide security of
city which makes land management training of an efficient Land tenure for residents of
Existence of Malawi management difficult. courses in local tertiary Information System. informal settlements.
Housing Corporation institutions.
and Lands Scarcity of serviced Proliferation of
Department. land. Strengthening of informal settlements.
existing coordination
There are several Poor understanding in land development Increasing land prices.
development of land matters by by various landowners.
most Plot Allocation Leasing of residential
organizations offering
Committee members. Existence of the Local land to foreigners.
expertise on proper
land management. Development Fund
Cumbersome land to support local land
acquisition processes. servicing projects.
Corruption and poor Equitable land
land governance. allocation systems.
Project proposals - LAND
48
48
Project proposal
LAND
N°1 Land servicing and
regularization project
LOCATION: Zomba City Council.

BENEFICIARIES: Zomba City Council, Zomba
Residents.
Council, Lands Department, development partners,
Local Development Fund, Department of Physical
Planning, Surveys Department, the Electricity Supply
Commission of Malawi, and the Southern Region
Water Board.
BACKGROUND: Currently Zomba City Council
suffers from acute shortages of serviced land and housing
leading to the proliferation of informal settlements.
These settlements are characterized by poor access to
basic urban services and infrastructure. The last serviced
plots were allocated in 1987 by Malawi Housing
Corporation and the city council has never developed
any land for allocation.
OBJECTIVES: To improve the accessibility to serviced
land for the poor.
ACTIVITIES: (1) Acquisition of land. (2) Preparation
of layout plans. (3) Provision of basic infrastructure and
services. (4) Allocation of plots.
OUTPUTS: Serviced plots made available to the poor
informal settlements residents.
STAFF REQUIRED: (1) Urban planners. (2) Surveyors.
(3) Engineers.
Project proposals - LAND
49
49
Zomba City consultation
Attendance List
NAME AND ORGANIZATION

Mr. C. Kalemba Zomba City Council
Mr. M. C. E. Kumbani Zomba City Council
Mr. F. Nankuyu Zomba City Council
Mr. E. R. V. Limbani Zomba City Council
Mr. S. M. Jere Zomba City Council
Mr. A. Chayandika Minibus Owners Association of Malawi
Mr. D. S. Nkhondo Physical Planning Department
Mr. A. R. A. Mussa Minibus Owners Association of Malawi
Mr. H. B. Sani Minibus Owners Association of Malawi
MR. J. J. Badili Tourism Department
Mr. John Chome UN-HABITAT
Mr. R. Kaunda Bwalo Initiative
Miss. J. Kunje Malawi AIDS Counselling and Resource Organization
Mr. W. M. Phiri Ministry of Industry and Trade
Mr. M. W. Kachipande Zomba Central Market
Mr. R. Namphimba Zomba Flea Market
Mr. S. Chilasa Electricity Supply Corporation of Malawi
Mrs. O. M. Msyamboza District Social Welfare Office
Mr. M. Nyang’ara UNDP-Zomba District Office
Mr. J. J. Gochi Minibus Owners Association of Malawi-Zomba Zone
M. Gaye Zomba Taxi Rank Association
Mr. C. Simbani Zomba Taxi Rank Association
Mr. Munira Abdullah Shukran Community Based Organization
Mr. R. Buleya Zomba City Council
Mr. M. Buda Youth for Development & Productivity
Mr. Gray Sadiki Malawi Housing Corporation
Mr. Umar K. Chilumpha Zomba City Council
Suzgo Gondwe Zomba District Council
Mr. D. Jangia Local Development Fund
Mr. M. D. Chipao Zomba Police Station
Mr. J. Zembere Mbewe Surveys Department
Miss Dyna Machawa Centre for Community Organization and Development
Mr. Edison Mlongoti Centre for Community Organization and Development
Gomezgani Nyasulu Zomba City Council
Mr. S. Sophianos Mzuzu City Council
Mr. A. Chirambo Mzuzu City Council
Mr. Lucky Kabanga Mzuzu University
Mr. Dominic Mike Kamlomo Mzuzu University
Mrs. Lillian H Wachepa Minibus Owners Association of Malawi
Mr. Andrew W Kampani Information Department
50
BIBLIOGRAPHY:
Manda M. A. Z. International Institute for Environment and National Statistical Office, 2005. Integrated Household
Development, 2009. Water and Sanitation in Urban Malawi: Survey 2, National Statistical Office, Zomba, Malawi.
Can the Millennium Development Goals be met? A Study of
Informal Settlements in Three Cities, Malawi. National Statistical Office, Malawi and ORC Macro. 2005.
Malawi Demographic and Health Survey 2004, National
Malawi Government, July 2009. The Malawi Government Statistical Office, Zomba, Malawi.
Gazette, Electricity Act (Cap 73:01), Electricity By-laws 2009,
3,051: Vol. XLVI No. 36, Government Press, Zomba, 24th National Statistical Office, 2003. 1998 Malawi Population
July 2009. and Housing Census: Population Projections Report 1999-
2003.
Malawi Government, 1998. The Local Government Act
(1998), Lilongwe. UN-HABITAT, 2010. Malawi: Urban Housing Sector Profile,
UN-HABITAT, Nairobi.
Malawi Government, 1988. Town and Country Planning Act,
1988. Zomba Malawi. Zomba Municipal Assembly, 2007. Zomba Municipal Urban
Development Plan, 2007, Zomba Malawi.
Malawi Government, 2002. Malawi National Land Policy,
2002. Lilongwe , Malawi Zomba Municipal Assembly, 2007. Zomba Urban Socio-
Economic Profile 2007. Zomba Malawi.
Malawi Government, Local Government and Rural
Development, District Development Planning Handbook, Zomba Municipal Assembly, 2006. Zomba Municipal
2002, Lilongwe Malawi. Assembly By-Laws 2006. (Draft) Zomba Malawi.
National Statistical Office, September 2009. Population and

Housing Census 2008, Main Report, National Statistical
Office, Zomba, Malawi.
National Statistical Office, September 2009. Quarterly

Statistical Information, National Statistical Office, Zomba,
Malawi.
National Statistical Office, 2008. Statistical Yearbook,

National Statistical Office, Zomba, Malawi.
51
CONTACTS:
Alioune Badiane, Director, Regional Office for Africa and the Arab States,
Doudou Mbye, Programme Manager, Participatory Slum Upgrading Programme,
Kerstin Sommer, Programme Focal Point, Participatory Slum Upgrading Programme,
Email: [email protected]
MALAWI URBAN PROFILING TEAM:

John Chome, Habitat Programme Manager, Malawi,

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Regional and Technical Cooperation Division

United Nations Human Settlements Programme publications can be obtained from

ISBN Number(Volume): 978-92-1-132376-4

Photo credits: © UN-HABITAT

UNITED NATIONS HUMAN SETTLEMENTS PROGRAMME

SLUMS AND SHELTER 16

GENDER AND HIV/AIDS 18

ENVIRONMENT AND URBAN DISASTER RISKS 20

LOCAL ECONOMIC DEVELOPMENT 23

BASIC URBAN SERVICES 25

SLUMS AND SHELTER 35

GENDER AND HIV/AIDS 37

ENVIRONMENT AND URBAN DISASTER RISKS 40

LOCAL ECONOMIC DEVELOPMENT 42

BASIC URBAN SERVICES 44

According to As part of our drive to address this crisis, UN-HABITAT

Dr. Joan Clos

1 UN-HABITAT - United Nations Human Settlements Programme

1 UN-HABITAT - United Nations Human Settlements Programme

Ministry of Lands, Housing and Urban Development

INTRODUCTION Phase three implements the projects developed

1 ACP - Africa, Caribbean and Pacific

2 National Statistical Office (2003). 1998 Malawi Population and Housing

INFORMAL AND PRIVATE SECTOR

private companies and Malawi Housing Corporation

7 National Statistical Office, September 2009, Population and Housing Census

• Improve financial management systems and PERFORMANCE AND ACCOUNTABILITY

Institutional set-up Project proposal Page 33

• Zomba City Council secretariat is headed by the

The population of Zomba was estimated at 88,314 INSTITUTIONAL SET UP

infrastructure. Zomba City Council ranks Shelter and

1 National Statistical Office, September 2009. Population and Housing Census

• Upgrade and expand existing social

• Formulate a city resettlement and compensation

PERFORMANCE AND ACCOUNTABILITY

zomba urban profile - slums AND SHELTER

Gender and HIV/AIDS are treated as crosscutting Institutional set-up

• Zomba City Council leads in the implementation of

1 National Statistical Office, September 2009, Population and Housing Census

PERFORMANCE AND ACCOUNTABILITY

zomba urban profile - gender and hiv/aids

Environmental degradation in the city is linked to INSTITUTIONAL SET-UP

AGREED PRIORITIES URBAN DISASTER Risks

zomba urban profile - environment AND URBAN DISASTER RISKS

PERFORMANCE AND ACCOUNTABILITY

disaster risks and hazards by the communities.

There are numerous economic opportunities in Zomba, PERFORMANCE AND ACCOUNTABILITY

zomba urban profile - LOCAL ECONOMIC DEVELOPMENT

REGULATORY FRAMEWORK • Lack of entrepreneurial skills among local traders.

1 National Statistical Office 2008, Statistical Yearbook.

• Zomba City Council depends largely on revenue AGREED PRIORITIES

LOCAL ECONOMIC Project proposal Page 43

Zomba City Council is responsible for the provision

zomba urban profile - BASIC URBAN SERVICES

1 National Statistical Office, September 2009, Population and Housing Census

• The Malawi Energy Regulatory Authority

• The Malawi Energy Regulatory Act controls

zomba urban profile - BASIC URBAN SERVICES

PERFORMANCE AND ACCOUNTABILITY

responsible for maintaining the sewerage system, refuse