Cisco Unified Ip Phones Brochure

Cisco Unified IP Cisco Unified IP PC-Based Multimedia IP Endpoint Multimedia Analog Telephone
Introduction Applications
Phones 6900 Series Phones 8900 Series Applications Adaptor
Cisco Unified SIP Cisco Unified IP Cisco Unified IP Cisco Virtualization Accessories Conclusion &
Phones 3900 Series Phones 7900 Series Phones 9900 Series Experience Clients Additional Information
Contents
Cisco Unified IP Phone Portfolio

Contents < 2 >

Contents
Introduction 3 Transform Communications with Video 39
Leading the Way in Collaboration 3 Extend Multiparty Video Across the Enterprise 40
3900 Series 6 Scale Responsively 41
Entry-Level Endpoints 6 PC-Based Multimedia Applications 42
Affordable Voice Communications 6 Full-Featured “Soft Phone” 42
6900 Series 8 Comprehensive Collaboration at Your Fingertips 43
Introducing the Cisco Unified IP Phones 6900 Series 8 Face-to-Face Communications 44
Serving a Wide Range of Business Needs 10 Cisco Virtualization Experience Clients 46
For Occasional Use Settings 11 Enable A No-Compromise Experience 46
For Light Voice Communications Services 12 Low Maintenance, Secure Zero Clients 48
For Light-to-Moderate Communications 13 Turn Windows-Based Virtualized PCs
For Moderately Active Users 14 Into Voice-Ready Virtual Workspaces 50
For Highly Active Users 16 Deliver High-Quality Voice and Video
on a Thin Client 51
7900 Series 18
Securely Manage VXC Endpoints 53
Advanced Business Endpoints 18
Basic but Powerful 19
IP Endpoint Multimedia Applications 54
Delivering Applications for Today and Tomorrow 54
Full-Featured Endpoints 20
XML Applications 55
Increased Mobility 22
MIDlet-Enabled Applications 56
Rapid Call Management 25
Cisco Unified Communications Widgets 57
Enhanced Access and Scalability 26
Cisco Unified Application Environment 57
Conference with Ease 27
Accessories 58
8900 Series 28
Excellent Audio in Even the Noisiest Conditions 58
Advanced Professional Media Endpoints 28
Accelerate Success with Rich, Multimedia Endpoints 31 Analog Telephone Adaptor 61
Maintain a Personal Touch 34 Turn Traditional Telephones Into IP Endpoints 61
9900 Series 35 Conclusion 62

Advanced Collaborative Media Endpoints 35 Maximize Network-Powered Endpoints 62
Business Video for Better Collaboration 38 Additional Information 63
Cisco Unified IP Phone Portfolio | © 2012 Cisco and/or its affiliates. All rights reserved.
Contents < 3 >

Introduction
Leading the Way in Collaboration

Cisco® Unified IP Phones empower your business with a new collaboration experience that
connects the right people with the right information at the right time, so you can accelerate
team performance and maximize the value of your IT investment. Effective collaborative
experiences among teams, communities, and individuals can also help you:
• Unlock the value of your company’s • Maximize the use of subject matter experts
information with relevant, contextual with pervasive presenceand conferencing
collaboration on the desktop and on the go capabilities
• Harness the power of busy professionals by • Transform business processes with

enabling them to confidently collaborate with interactive video
customers, partners, and primary suppliers
> Continued
Cisco Unified IP Phone Portfolio | ©

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Contents < 4 >

Introduction
• Speed deployment, enhance security, and • More unified communications installations:
reduce IT costs with desktop virtualization Cisco has more than 100,000 unified
communications customers worldwide.
With Cisco Unified IP Phones, you can help your
business benefit from the productivity-building • More IP endpoints: Cisco has shipped up to
capabilities of next-generation computing, five times more IP phones than its nearest
communications, and collaboration. Our competitor.
industry-leading IP endpoints are designed to
• Competitive advantage: More than 85
maximize network-powered communications
percent of Fortune 500 companies now
and collaboration by providing:
use Cisco Collaboration Solutions to build
• An exceptional computing and multimedia competitive advantage.
communications experience
In today’s economy, your business must
• Advanced collaborative services meet the needs of a wide range of users
with different communications styles and
• A broad suite of Cisco and third-party
distinct workspaces. Some users prefer to
development partner endpoint applications
communicate through their desk phones.
Cisco began developing IP communications Others prefer using wireless devices. Still
and collaboration solutions in 1997 and has others lean toward soft clients.
provided IP communications services and
This brochure can help you determine
applications longer than any other vendor.
which Cisco Unified IP Phones are right
According to Synergy Research, Cisco is
for your organization, where best to use
now the number one overall voice vendor
these endpoints, and how they can help you
in the world and the leader in most IP
maximize your overall investment in Cisco
communications categories, including web
Collaboration Solutions.
and audio conferencing and messaging. Cisco
leads the unified communications market with:
> Continued

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Contents < 5 >

Introduction
The Cisco Unified IP Phone portfolio includes an • Business communications endpoints: Cisco
impressive array of user-friendly, full-featured Unified IP Phones 6900 Series
phones that can meet the needs of your entire
• Advanced business endpoints: Cisco
organization, from:
Unified IP Phones 7900 Series
• The company lobby to the desk of your
• Advanced media endpoints: Cisco Unified
busiest managers
IP Phones 8900 Series
• The manufacturing floor to the executive suite
• Advanced collaborative media endpoints:
• The home to on the road Cisco Unified IP Phones 9900 Series
• A branch-office site to a commercial location • PC-based multimedia applications
This brochure is designed to help you • Virtualization Experience Clients: Cisco VXC
understand the different capabilities of Cisco 2100 and VXC 2200
Unified IP Phones, which include:
• IP endpoint multimedia applications
• Affordable voice communications: Cisco
• Accessories
Unified SIP Phones 3900 Series

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Contents < 6 >

3900 Series
Entry-Level Endpoints backlit monochrome display offers support for
With their support focused on quality voice caller ID, call history, phone information, and
Figure 1. Compact, Simple, communications, the Cisco Unified SIP Phones basic settings, making them easy to use. The
Single-Line Analog Replacement Cisco Unified SIP Phones 3900 Series comes
3900 Series are an ideal replacement for your
traditional analog and digital phones. These in charcoal with a finish that is textured and
entry-level IP endpoints are fully localized scratch- and smudge-resistant.
for use around the world and well-suited
Affordable Voice Communications
for settings with low-to-moderate voice
Cisco Unified SIP Phone 3905
communications usage, such as:
The single-line Cisco Unified SIP Phone 3905
• Lobbies
IP Phones 3900 Series is an affordable entry-level voice endpoint that
Enlarge Reduce
• Cubicles is designed to grow with your small, midsize, or
enterprise organization. A backlit monochrome
• Classrooms
display supports caller ID, call history, and more.
• Laboratories IT administrators will find the Cisco Unified SIP
• Manufacturing floors Phone 3905 easy to administer, install, and
maintain while reducing infrastructure costs with
• Hallways the ability to collocate a multimedia PC with a
• Retail environments single cable drop back to the wiring closet.
The compact, desk, and wall-mountable Cisco The Cisco Unified SIP Phone 3905 improves
Unified SIP Phones 3900 Series include a user productivity with features such as:
traditional handset and a standard 12-digit • Full-duplex speakerphone
dial pad. A two-way navigation cluster with a
select key enables “up” and “down” navigation • Built-in IEEE 10-/100-MB network and PC
of text presented on the display. A simple ports
> Continued

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Contents < 7 >

3900 Series
• Support for two concurrent calls with a busy The Cisco Unified SIP Phone 3905 could be
trigger the ideal solution for:
• LCD menu and back keys • Users who do not require a headset
• Message-waiting indicator (MWI) light • Users who have a need for soft label keys
or multimedia capabilities including video
• Volume control rocker
communications and support for XML,
• Fixed feature keys for one-touch access to computer telephony integration (CTI), and
redial, transfer, hold, mute, speakerphone, customer care applications
and voicemail
• Users who require only basic endpoint
security

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Contents < 8 >

6900 Series
Business Communications incoming call is redirected to your voicemail.
Endpoints This experience, which is representative of a
Figure 2. User-friendly, Eco-friendly, traditional telephony call interactive experience,
and Budget-friendly Introducing the Cisco Unified IP
is ideal if you are currently on analog or digital
Phones 6900 Series
telephony systems and would like to take
Today, more organizations can take advantage advantage of Cisco Collaboration Solutions, but
of Cisco Unified Communications, thanks have delayed migration because of concerns
to these affordable IP endpoints. The Cisco over the time and costs of user training in such
Unified IP Phones 6900 Series delivers cost- a migration.
effective, full-featured voice communication
services, and video communications on All Cisco Unified IP Phones 6900 Series
selected models, in a clutter-free and earth- endpoints are earth-friendly. They are made
Enlarge Reduce
friendly, ergonomic design (Figure 2). with recyclable and reground plastics, so they
Introducing the Cisco are earth-responsible solutions. A deep-sleep
Unified IP Phones Cisco Unified IP Phones 6900 Series endpoints
6900 Series
power option, on select models, reduces power
with two or more lines support single-call consumption by up to 50 percent in off-work
Serving a Wide Range
per-line appearance to provide an easy user hours, a feature that is good for your company’s
of Business Needs
experience for customers who are seeking profitability and good for the planet too.
For Occasional Use
Settings
traditional telephony call interaction for
their organization. With single-call per-line The Cisco Unified IP Phones 6900 Series can
For Light Voice enable your business to adopt and expand its
Communications appearance, each enabled line supports one
Services call session at a time. For example, if you are investment in Cisco Unified Communications,
on an active call with two lines enabled on the so you can improve collaboration, boost
For Light-to-Moderate
Communications phone, another incoming call then “rolls over” productivity, and reduce operating costs
For Moderately Active to your second line. If only one line is enabled through centralized administration. Selected
Users
while you are on an active call, a second endpoints in the portfolio support basic XML
For Highly Active
Users
> Continued

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Contents < 9 >

6900 Series
and click-to-call Cisco Unified Communications • One-touch access to common telephony
Widget applications, along with features such as features: The endpoints have fixed keys for
Cisco Extension Mobility. The budget-friendly fast access to commonly used features, with
Cisco IP Phones 6900 Series endpoints provide various models supporting keys for hold,
a range of helpful functions and capabilities, redial, call waiting, messaging, directory, and
including: services.
• Easy viewing under varied lighting • Video communications: Optional purchase

conditions: The backlit, antiglare, pixel- of Cisco Unified Video Advantage and the
based graphical monochrome LCD display, Cisco VT Camera III enables customers
on selected models, optimizes readability. to take advantage of high-quality voice
communications with their Cisco Unified IP
• At-a-glance call status indication: Tricolor,
Phones 6900 Series endpoints and take
illuminated line keys allow for quick call-
Introducing the Cisco advantage of video using their co-located
Unified IP Phones status recognition.
6900 Series
PCs.
• Enhanced user experience: Rounded,
of Business Needs
ergonomic keys deliver a superior tactile
feel and facilitate more accurate dialing for
For Occasional Use
Settings reduced costs. A choice of headset styles
delivers greater convenience and comfort.
For Light Voice
Communications
Services
Communications
For Moderately Active

Users
For Highly Active

Users
> Continued

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Contents < 10 >

6900 Series
Serving a Wide Range of • Cisco Unified IP Phone 6941: A 4-line
Business Needs endpoint designed for businesses with
The Cisco Unified IP Phones 6900 Series moderate voice and video communications
includes five models. All of these endpoints are requirements
available in two colors (charcoal and arctic white) • Cisco Unified IP Phone 6945: A 4-line
and two handset styles (slimline and standard) endpoint for moderate voice and video
for increased comfort and added flexibility when communications supporting enhanced power
deploying globally. The five models in the Cisco savings and network connectivity
IP Phones 6900 Series include:
• Cisco Unified IP Phone 6961: A 12-line
• Cisco Unified IP Phone 6901: A single-line, endpoint designed for businesses with highly
entry-level, voice-only endpoint designed for demanding voice and video communications
occasional use settings requirements
Introducing the Cisco
Unified IP Phones • Cisco Unified IP Phone 6911: A single- The Cisco Unified IP Phone 6911, 6921, 6941,
6900 Series
line endpoint designed for light voice 6945, and 6961 models all support Cisco
Serving a Wide Range communications
of Business Needs
Unified Video Advantage and the Cisco VT
• Cisco Unified IP Phone 6921: A 2-line Camera III for video communications. Consult
For Occasional Use
Settings endpoint designed for businesses the “PC-Based Multimedia Applications”
with light to moderate voice and video section of this brochure for more information
For Light Voice
Communications communications requirements about Cisco Unified Video Advantage.
Services
Communications

Users
For Highly Active

Users
> Continued
Contents < 11 >

6900 Series
For Occasional Use Settings The Cisco IP Phone 6901 delivers a simple,
Cisco Unified IP Phone 6901 intuitive user experience that:
Figure 3. Compact, Eco-friendly, The single-line Cisco Unified IP Phone 6901
and Cost-effective • Supports fixed keys for hold, redial, and call
(Figure 3) is an entry-level endpoint that waiting
features a sleek, trim-line design and is ideal
for occasional use settings such as: • Offers message-waiting and incoming-call
indication LED on handset
• Lobbies
• Supports two concurrent incoming calls
• Cafeterias when using the call-waiting feature
IP Phone 6901
Enlarge Reduce • Hallways • Provides transfer and conference capabilities
• Elevators through a hookswitch (users simply tap the
hookswitch to transfer a call)
Introducing the Cisco • Conference centers
Unified IP Phones • Enables easy viewing angles on desks
6900 Series • Hotel restrooms
using a folding footstand; can also be wall-
mounted with third-party wall-mount plates
of Business Needs
For Occasional Use • Offers seven user-adjustable ringtones

Settings
For Light Voice

Communications
Services
Communications

Users
For Highly Active

Users
> Continued
Contents < 12 >

6900 Series
For Light Voice Communications • Supports two concurrent incoming calls
Services when using the call-waiting feature
Figure 4. Powerful, Convenient, Cisco Unified IP Phone 6911 • Provides additional fixed keys for transfer,
Customizable
The single-line Cisco Unified IP Phone 6911 conferencing, and messaging in addition to
(Figure 4) is designed for lighter use settings hold, redial, and call waiting
such as:
• Enables co-location of a PC through
• Classrooms integrated IEEE 10/100 Ethernet switch
• Manufacturing floors ports, which support both network and
IP Phone 6911 PC connections; co-located PCs can
Enlarge Reduce • Libraries route traffic over consolidated cabling
It is also well-suited for knowledge workers infrastructure for reduced costs
Introducing the Cisco and teleworkers with lighter communication • Comes with a two-position footstand that
Unified IP Phones needs. The Cisco Unified IP Phone 6911: provides 45- and 60-degree viewing angles
6900 Series
• Supports Cisco Unified Video Advantage on desks
of Business Needs and the Cisco VT Camera III for video • Offers a customizable paper-label insert for
For Occasional Use
communications frequently used features or called numbers
Settings
• Features a full-duplex speakerphone and • Is wall-mountable
For Light Voice dedicated headset jack for convenient,
Communications
Services hands-free communications
Communications

Users
For Highly Active

Users
> Continued

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6900 Series
For Light-to-Moderate Communications • Fixed keys for hold, directory, settings,
Cisco Unified IP Phone 6921 transfer, conferencing, and messaging
Figure 5. Powerful, Intuitive, The 2-line Cisco Unified IP Phone 6921 • Two tricolor illuminated line keys for quick
and Flexible
(Figure 5) is an ideal endpoint solution for call status identification
knowledge workers and teleworkers. It is
• IEEE 10/100 Ethernet switch ports that
well-suited for deployment in environments
support both network and PC connections
that have light to moderate voice and video
for co-location of a multimedia PC
communications requirements such as:
• Easy-to-read, 396 x 81 pixel, white-backlit,
• Government offices
graphical monochrome, antiglare LCD display
IP Phone 6921 • Medical laboratories for optimal viewing under a variety of lighting
Enlarge Reduce
• Contact centers (where agents support conditions
smaller queues) • Full-duplex speakerphone and dedicated
Unified IP Phones
6900 Series The Cisco Unified IP Phone 6921 supports an headset for convenient, hands-free
Serving a Wide Range easy-to-read, 396 x 81 pixel, white-backlit, communications
of Business Needs
graphical monochrome, antiglare LCD display • A deep-sleep option that reduces power
For Occasional Use that optimizes viewing under a variety of consumption by up to 50 percent in off-work
Settings
lighting conditions. Other important features of hours
For Light Voice
the phone include:
Communications • Four dynamic soft keys that guide you
Services
• Support for Cisco Unified Video Advantage through call features and functions
For Light-to-Moderate and the Cisco VT Camera III for video
Communications
communications
Users
For Highly Active

Users
> Continued

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Contents < 14 >

6900 Series
For Moderately Active Users • Support for video communications with
Cisco Unified IP Phone 6941 Cisco Unified Video Advantage and Cisco VT
Figure 6. Moderate Communications, The 4-line Cisco Unified IP Phone 6941 (Figure Camera III
Easy to Use, and Powerful
6) is an ideal endpoint for moderately active • Integrated IEEE 10/100 Ethernet ports that
voice users. It is well-suited for knowledge support both network and PC connections
workers, administrative staff, managers and for co-location of a PC
supervisors in environments such as:
• Fixed keys for hold, directory, settings,
• Banks and other financial institutions transfer, conferencing, and messaging
• Retail stores • Four tricolor illuminated line keys for quick
IP Phone 6941 call status identification
Enlarge Reduce
• Medical offices and reception areas
• Government offices • Full-duplex speakerphone and dedicated

Unified IP Phones
headset for convenient, hands-free
6900 Series The phone offers an easy-to-read, 396 x 162 communications
pixel, white-backlit, graphical monochrome,
Serving a Wide Range • A deep-sleep option that reduces power
of Business Needs antiglare LCD display for optimal viewing under
a variety of lighting conditions. Other important consumption by up to 50 percent in off-work
For Occasional Use
features of the Cisco Unified IP Phone 6941 hours
Settings
For Light Voice include: • Four dynamic soft keys that guide you
Communications through call features and functions
Services
Communications

Users
For Highly Active

Users
> Continued

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Contents < 15 >

6900 Series
Cisco Unified IP Phone 6945 multimedia requirements (such as video). This
The 4-line Cisco Unified IP Phone 6945 support increases productivity, particularly
Figure 7. Moderate User (Figure 7) builds upon the Cisco Unified IP for workers who frequently send and use
Communications with Added Savings Phone 6941, with all the features of that model multimedia files.
plus enhancements that reduce your total cost
The Cisco Unified IP Phone 6945 is ideal for:
of ownership (TCO).
• Managers
The Cisco Unified IP Phone 6945 supports
Power over Ethernet (PoE) Class 1. It • Knowledge professionals
consumes very low power (0.44 to 3.84 • Administrative staff
watts), providing high performance without
IP Phone 6945
compromising power savings. In addition, the Cisco Unified IP Phone 6945
Enlarge Reduce
supports wideband, high-definition voice on
Support for Gigabit Ethernet with integrated both its headset and its handset for crystal
Unified IP Phones 10/100/1000 ports also delivers savings clear audio communications across time zones.
6900 Series through wiring infrastructure consolidation
Serving a Wide Range because only one cable drop to the desktop This phone also supports video
of Business Needs is required. Gigabit Ethernet delivers more communications with the Cisco Unified Video
For Occasional Use bandwidth for connecting a co-located Advantage software application and Cisco VT
Settings
multimedia PC, supporting more intensive Camera III.
For Light Voice
Communications
Services
Communications

Users
For Highly Active

Users
> Continued

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Contents < 16 >

6900 Series
For Highly Active Users • Integrated IEEE 10/100 Ethernet ports that
Cisco Unified IP Phone 6961 support both network and PC connections
Figure 8. Active Communications, The 12-line Cisco Unified IP Phone 6961 for co-location of a PC
Robust Features, Quick Access to
Functions (Figure 8) is an ideal endpoint for users with • Fixed keys for hold, directory, settings,
more demanding communication needs. Well- transfer, conferencing, and messaging
suited for administrative staff, managers, and
• Twelve tri-color illuminated line keys for
supervisors, the functions and affordability of
quick call status identification
this endpoint make it ideal for:
• Customizable, paper-label insert for one-
• Healthcare organizations
touch access to commonly used features
IP Phone 6961 • Financial institutions
Enlarge Reduce • Full-duplex speakerphone and dedicated
• Hospitality businesses headset for convenient, hands-free
Unified IP Phones The phone offers an easy-to-read, 396 x 81 communications
6900 Series pixel, white-backlit monochrome, antiglare LCD • A deep-sleep option that reduces power
Serving a Wide Range display for optimized viewing under a variety of consumption by up to 50 percent in off-work
of Business Needs
lighting conditions. Other important features of hours
For Occasional Use the Cisco Unified IP Phone 6961 include:
Settings • Four dynamic soft keys guide you through
For Light Voice • Support for video communications with the call features and functions
Communications optional Cisco Unified Video Advantage and
Services
the Cisco VT Camera III
Communications

Users
For Highly Active

Users
> Continued

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Contents < 17 >

6900 Series
The Cisco Unified IP Phone 6911, 6921,
6941, 6945, and 6961 models support video
using the Cisco Unified Video Advantage
2.2 software and Cisco VT Camera III, a
USB camera that mounts on your computer
monitor or laptop display. The software runs
on a Windows PC or laptop and, when it is
integrated with the Cisco Unified IP Phones
6900 Series endpoint, video calling is as easy
as making a phone call. You simply use your
phone like you normally would and the video
portion is automatically displayed on your PC
Introducing the Cisco screen. When you are done, you hang up and
Unified IP Phones the video portion automatically ends.
6900 Series

of Business Needs
For Occasional Use

Settings
For Light Voice

Communications
Services
Communications

Users
For Highly Active

Users
> Continued

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Contents < 18 >

7900 Series
Advanced Business Endpoints The portfolio includes both wired and wireless
Cisco Unified IP Phones 7900 Series endpoints. Figure 9. Large Display Screens,
Figure 9. Large Display Screens,
Rich Graphics, More Information If your business requires High-definition voice Rich Graphics, More Information
(HD voice), vibrant color displays, Gigabit The Cisco Unified IP Phones 7900 Series
Ethernet connectivity and more than basic supports a rich suite of endpoint applications,
support for endpoint applications, the Cisco including XML-based applications on all
Unified IP Phones 7900 Series is the portfolio models. Selected models also support Mobile
for you. Information Device Profile (MIDP)-based
The Cisco Unified IP Phones 7900 Series applications (or MIDlet)-enabled applications,
(Figure 9) delivers these advanced capabilities, Cisco Unified Communications Widgets,
IP Phone 7900 Series applications developed within the Cisco Unified
Enlarge Reduce on selected models, while also supporting
multiple-call per-line appearance on most Application Environment, and personal video
models. With multiple-call per-line appearance, communications with Cisco Unified Video
you can take advantage of advanced call Advantage. (For more information, visit the
navigation capabilities with support for multiple “PC-Based Multimedia Applications” and “IP
call sessions on a per-line basis. For example, Endpoint Multimedia Applications” sections of
Advanced Business
on a two-line endpoint, you can be on an this brochure.)
Endpoints
active call and navigate to pick up a second Businesses that integrate custom and
Basic but Powerful
incoming call on the same line, while the first ready-to-use IP endpoint applications into
Full-Featured
call is automatically placed on hold. You can their IP phones can:
Endpoints
then switch back and forth between these two
Increased Mobility • Reduce operating and administration costs
call sessions, as required. This experience
Rapid Call offers your organization sophisticated and • Increase revenue
Management
powerful communication capabilities that are
Enhanced Access • Improve employee productivity
and Scalability
not typically available from traditional telephony
or hybrid systems.
Conference with Ease > Continued

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Contents < 19 >

7900 Series
• Enhance customer satisfaction and loyalty Basic but Powerful
• Transform business processes Cisco Unified IP Phone 7911G Endpoint
Figure 10. Light-Activity
Communications, Ability to Collocate This single-line endpoint is ideal for
a PC, Basic Endpoint Applications Selected endpoints in the Cisco Unified IP
environments where the everyday business
Phone 7900 Series make it possible to access
communications need is lighter, such as
applications quickly and easily because these
reception areas, laboratories, cafeterias,
special endpoints:
hallways, or the manufacturing floor.
• Come equipped with expanded memory to
The Cisco Unified IP Phone 7911G (Figure 10)
support graphics-intensive applications and
supports entry-level XML applications along
value-added services
with basic applications developed within the
IP Phone 7911G
Enlarge Reduce
• Feature large LCD screens, in either Cisco Unified Application Environment.
grayscale or color, that can display richer
The Cisco Unified IP Phone 7911G has the
graphics and deliver more information
following features:
• Offer a four-way navigation cluster plus
• A 192 x 64 pixel, graphical monochrome
a select key to enhance your navigation
LCD display
Advanced Business experience
Endpoints • Hold button that illuminates in red when a call
The Cisco Unified IP Phones 7900 Series
Basic but Powerful is placed on hold
offers a broad portfolio of solutions that include
Full-Featured powerful, award-winning endpoints for people • Unique MWI on the handset for easy
Endpoints
at their desktops or in conference rooms, for recognition
Increased Mobility mobile campus-based workers, and for people • Four dynamic soft keys that guide you
Rapid Call who require a personal desktop video phone. through call features and functions
Management
Enhanced Access
and Scalability

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Contents < 20 >

7900 Series
• Power options, including a choice of PoE, Selected models also deliver high-resolution
Cisco Inline Power, or local power through an color displays, touchscreen functions,
Figure 11. High-Definition Audio,
Rich Display Experience, High-Speed
optional power adaptor and Gigabit Ethernet switch ports for fast
Connectivity communications access. These IP endpoints
• Integrated IEEE 10/100 Ethernet to support
are well-suited for knowledge workers,
co-location of a PC at the workspace
administrative staff, managers, and executives.
Full-Featured Endpoints The Cisco Unified IP Phone 7942G has:
Cisco Unified IP Phone 7942G, 7945G,
• Two programmable backlit line or feature
7962G, 7965G, and 7975G Endpoints
keys for quick access to communications
IP Phone 7945G, 7965G and 7975G
These full-featured endpoints (Figure 11)
have speakerphones and handsets designed • A large 5-inch, high-resolution, 320 x 222
Enlarge Reduce pixel graphical grayscale display for greater
specifically for superior high-fidelity or
wideband audio. An expanded application suite detail in both features and applications
includes support for: delivery
• XML applications • High-fidelity audio (wideband) support

for headset, handset, and full-duplex
Advanced Business • MIDlet-enabled applications (Java-based
speakerphone, which provides superior audio
Endpoints applications)
performance
Basic but Powerful
• Cisco Unified Communications Widgets
Full-Featured • Integrated IEEE 10/100 switch ports,
Endpoints • Applications developed within the Cisco which support co-location of a PC at the
Increased Mobility Unified Application Environment workspace
Rapid Call • Cisco Unified Video Advantage and the • Support for the Cisco Unified Video
Management
Cisco VT Camera III application for video Advantage and Cisco VT Camera III
Enhanced Access communications application for video communications
and Scalability

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Contents < 21 >

7900 Series
The Cisco Unified IP Phone 7945G builds on • High-fidelity audio (wideband) support
the capabilities of the Cisco Unified IP Phone for headset, handset, and full-duplex
7942G endpoint and includes: speakerphone, which provides superior audio
performance
• A large 5-inch, backlit, high-resolution
thin-film transistor (TFT), 320 x 240 pixel • Integrated IEEE 10/100 switch ports, which
graphical color display for superior detail in support co-location of a PC at the workspace
both features and applications delivery
• Support for the Cisco Unified Video
• Accelerated connectivity with the addition Advantage and Cisco VT Camera III
of Gigabit Ethernet switch ports to support application for video communications
bandwidth-intensive applications from a co-
The Cisco Unified IP Phone 7965G builds on
located PC
the capabilities of the Cisco Unified IP Phone
• Four-way navigation cluster, plus a select 7962G endpoint, with:
key, which allow you to scroll vertically
• A large 5-inch, backlit, high-resolution,
and horizontally for a superior navigation
320 x 240 pixel graphical color display
experience
for superior detail in both features and
Advanced Business
• Support for the Cisco Unified Video applications delivery
Endpoints
Advantage and Cisco VT Camera III
Basic but Powerful • Accelerated connectivity with the addition
application for video communications
Full-Featured of Gigabit Ethernet switch ports to support
Endpoints The Cisco Unified IP Phone 7962G includes: bandwidth-intensive applications from a co-
Increased Mobility located PC
• Six programmable backlit line or feature keys
Rapid Call for quick access to communications • Four-way navigation cluster, plus a select
Management
• A large 5-inch, high-resolution, 320 x 222
Enhanced Access and horizontally for a superior navigation
and Scalability pixel graphical grayscale display for greater
experience
Conference with Ease detail in both features and applications delivery > Continued

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Contents < 22 >

7900 Series
• Support for the Cisco Unified Video • Support for Cisco Unified Video Advantage
Advantage and Cisco VT Camera III and the Cisco VT Camera III application for
Figure 12. Robust Features, application for video communications video communications
Wired-Equivalent Capabilities,
Easily Programmed The Cisco Unified IP Phone 7975G features: Increased Mobility
• Eight programmable backlit line or feature Cisco Unified Wireless IP Phone 7921G,
keys for quick access to communications 7925G, 7925G-EX, and 7926G Endpoints
For people who need to move about the
• A large 5.6-inch, high-resolution, 320 x 240
workspace or within the campus, Cisco offers
pixel graphical color display with touchscreen
four wireless IP endpoints (Figure 12) that
for superior features and application detail
deliver many of the same robust features and
and interaction
IP Phone 7925G capabilities of equivalent wired Cisco Unified
Enlarge Reduce
• High-fidelity audio (wideband) support IP Phones 7900 Series endpoints. You can
for headset, handset, and full-duplex program these phones with six extensions or a
speakerphone, which provides superior audio combination of extensions and speed dials.
performance
The Cisco Unified Wireless IP Phone 7921G,
Advanced Business • Integrated IEEE 10/100 switch ports, which 7925G, 7925G-EX, and 7926G endpoints all
Endpoints support co-location of a PC at the workspace include:
Basic but Powerful
• Accelerated connectivity with the addition • A large, 2-inch 176 x 220 pixel color display
Full-Featured of Gigabit Ethernet switch ports to support for easy viewing
Endpoints
bandwidth-intensive applications from a co-
Increased Mobility • Built-in full-duplex speakerphones for high-
located PC
Rapid Call quality, hands-free communications
Management • Four-way navigation cluster, plus a select
• High-definition voice for exceptional voice
Enhanced Access quality
and Scalability and horizontally for a superior navigation
Conference with Ease experience > Continued

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Contents < 23 >

7900 Series
• Dedicated Mute and Volume buttons The Cisco Unified Wireless IP Phone 7921G
Figure 13. Rugged, Feature-rich, and provides long battery life with up to 200 hours
Certified for Deployment in Industrial • Support for 802.11a, b, and g protocols
Environments of standby time.
• Fast roaming and extension mobility
The Cisco Unified Wireless IP Phone 7925G
• XML-enabled applications such as displayed builds upon the capabilities of the Cisco Unified
text and graphics-based messages and Wireless IP Phone 7921G and is designed for
push-to-talk for a walkie talkie-like experience demanding environments such as healthcare
• “Office extend”, which enables you to and manufacturing. Features of the compact
access the same set of Cisco Unified and easy-to-hold Cisco Unified Wireless IP
Communications features you enjoy at work Phone 7925G include:
IP Phone 7925G-EX
Enlarge Reduce
when you are at home • A ruggedized exterior that meets the military
• Quality-of-service (QoS) assurance standard (MIL-STD 810F) for shock resistance
• Robust wireless and voice security features • Compliance with Ingress Protection Code
with multiple standards (IP54) for dust and water resistance
Cisco Unified Wireless IP Phone 7925G, • Bluetooth v2.0 headset profiles, supporting
Advanced Business
7925G-EX, and 7926G models also support headsets such as the Jawbone ICON
Endpoints
MIDlets, the Java-based technology that today for Cisco Bluetooth Headset, delivering
Basic but Powerful
is often used to develop commercially based exceptional quality and added freedom.
Full-Featured
Endpoints applications for smartphones. With MIDlets, • Expanded battery life that delivers a minimum
Increased Mobility
these Cisco Unified Wireless IP Phones of 13 hours talk time and up to 240 hours of
deliver faster response times and richer standby time
Rapid Call
Management graphical presentation capabilities, presenting
applications that you can customize specifically
Enhanced Access
and Scalability for your business for enhanced value.

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Contents < 24 >

7900 Series
The Cisco Unified Wireless IP Phone 7925G- • Ingress Protection Code (IP64) rating, which
Figure 14. 2D Bar Scanner, Desktop EX (Figure 13) builds upon the capabilities of means the device is sealed against dust and
Docking Station, and Support for
Gigabit Ethernet the Cisco Unified Wireless IP Phone 7925G water
and extends Cisco Collaboration capabilities
• An applications key that provides direct
to hazardous environments. This rugged,
access to productivity-building applications
feature-rich IP phone provides rich-media,
such as Push-to-Talk and Lone Worker
collaborative communications, specifically for
mobile workers, and is certified for deployment The Cisco Unified Wireless IP Phone 7926G
in more challenging industrial environments (Figure 14) builds upon the features of the Cisco
such as oil refineries and chemical, utility, and Unified Wireless IP Phone 7925G, delivering
IP Phone 7926G manufacturing facilities. many of the same features and capabilities.
Enlarge Reduce New with the IP Phone 7926G is the addition
The Cisco Unified Wireless IP Phone 7925G-
of a two-dimensional (2D) EA 11 bar-code
EX incorporates industry-standard yellow
scanner. Unlike a 1D bar-code scanner, which
styling for fast recognition in emergencies. The
typically uses a laser to read the bar code, the
phone is designed with employee safety in
2D scanner uses LEDs to illuminate the image
mind. Certifications include:
and take a picture. The phone then decodes
Advanced Business
Endpoints • Atmospheres Explosibles (ATEX) Zone 2/ the image and presents the barcode information
Class 22 certification, which protects to the backend systems application. The
Basic but Powerful
employees from explosion risk in areas with addition of the 2D scanner makes the Cisco
Full-Featured
Endpoints an explosive atmosphere by preventing Unified Wireless IP Phone 7926G ideal for
ignition of gas vapors by the phone environments that require scanning capability
Increased Mobility
and unified communications in a single, cost-
Rapid Call • Canadian Standards Association Class 1
effective device. This device consolidation
Management Division 2 certification, which permits use
increases productivity, reduces total cost of
Enhanced Access of the phone in an environment where
and Scalability ownership, and enhances responsiveness in
explosive gases are periodically present
customer interactions. > Continued
Conference with Ease

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Contents < 25 >

7900 Series
Rapid Call Management
Cisco Unified IP Phone 7931G
Figure 15. Superior Voice Quality, The Cisco Unified IP Phone 7931G (Figure 15)
Easily Viewed Display, Fast Access to
Features is ideal for commercial and retail environments.
It guides you through call features and
functions with:
• Twenty-four illuminated LED line keys
• Four dynamic and interactive soft keys
• Hard-hold, Redial, and Transfer keys, which

IP Phone 7931G
Enlarge Reduce facilitate simple and rapid call management
• White backlit, pixel-based graphical display

for easy viewing at a glance
Advanced Business
Endpoints
Basic but Powerful
Full-Featured
Endpoints
Increased Mobility
Rapid Call
Management
Enhanced Access
and Scalability

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Contents < 26 >

7900 Series
Enhanced Access and Scalability
Cisco Unified IP Phone Expansion Modules
Figure 16. Scalable, Maximized 7915 and 7916
Call Coverage, Personalized
Communications Cisco offers extended call-coverage
capabilities for administrative personnel with
two expansion modules: the Cisco Unified IP
Phone Expansion Module 7915 and the Cisco
Unified IP Phone Expansion Module 7916
(Figure 16).
With these modules you can monitor and

IP Phone Expansion Module 7916
Enlarge Reduce manage call status with additional buttons and
an LCD screen. You can instantly determine the
status of numerous lines beyond the number
of lines supported on Cisco Unified IP Phone
7960G, 7961G, 7962G, 7965G, and 7975G
models.
Advanced Business
Endpoints
Basic but Powerful
Full-Featured
Endpoints
Increased Mobility
Rapid Call
Management
Enhanced Access
and Scalability

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Contents < 27 >

7900 Series
Conference with Ease • Integrated keypad, which eliminates the need
Introducing the Cisco Unified IP Conference to receive and place calls on a separate
Figure 17. Superior Voice Quality, Station 7937G telephone
Simplified Administration, Reduced
Costs Cisco offers a conference-room solution • Three soft keys and menu navigation keys,
for all your conferencing needs. The Cisco which guide you through call features and
Unified IP Conference Station 7937G (Figure functions
17) combines state-of-the-art speakerphone
• Full 360-degree room coverage, with a
conferencing with award-winning Cisco voice
powerful, digitally tuned custom speaker
communications to deliver superior voice
and three sensitive microphones that
IP Conference Station 7937G quality, simplified wiring, and cost benefits. It
provide uniform coverage of small to midsize
Enlarge Reduce feature a backlit, pixel-based LCD display and
conference rooms or offices
delivers high-quality, hands-free conferencing.
It is an ideal solution for desktops within offices • Easy installation; configuration with Cisco
and in small to midsize conference rooms and Unified Communications Manager is simple
executive suites.
• Convenient volume control buttons
The Cisco Unified IP Conference Station
Advanced Business • Support for high-fidelity or wideband audio
Endpoints
7937G offers:
• An optional external microphone kit that
Basic but Powerful • Standard business telephony features,
delivers up to 30- x 40-foot room coverage
Full-Featured including call hold, call transfer, call
Endpoints release, mute, impromptu and meet-me • Support for a third-party lapel microphone kit
Increased Mobility conferencing, park, and pick up • Options for PoE or Cisco IP Phone Power
Rapid Call • Full-duplex operation, which permits natural, Cube 3
Management
multiparty conversations without clipping or
Enhanced Access distortion
and Scalability
Conference with Ease

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Contents < 28 >

8900 Series
Advanced Professional Media Benefits and productivity-building features
Endpoints of the Cisco Unified IP Phones 8900 Series
Figure 18. Encourage Collaboration, Cisco Unified IP Phones 8900 Series include:
Improve Company Efficiency,
Reduced Costs If you are looking for ways to encourage • High-quality multimedia communications:
collaboration and improve company efficiency Two selected models support integrated
and productivity, while reducing operating VGA-quality video cameras and a third model
costs, the Cisco Unified IP Phones 8900 offers support for video communications
Series (Figure 18) can help you do it all. These with Cisco Unified Video Advantage and
advanced professional media endpoints are the Cisco VT Camera III application, which
Enlarge Reduce ideal for knowledge professionals, managers, displays VGA quality video on an adjacent
and executives who seek a superior multimedia LCD monitor. Thus, with the IP Phones 8900
experience. Series, you have the choice to deploy video
The Cisco Unified IP Phones 8900 Series immediately or selectively add video when
accelerates business success by delivering and where you need it.
a high-performance, rich multimedia • Clean, uncluttered communications:
communications experience. This series also An elegant user-friendly design includes
offers a broad portfolio of XML and MIDlet rounded ergonomic keys for an enhanced
applications, on selected models, that can tactile feel, resulting in easier navigation and
help your company transform its business improved accuracy in interaction.
Advanced processes, reduce operating and administration
Professional Media • Enhanced viewing: A large, backlit, vibrant
Endpoints costs, and boost productivity. (For more
high-resolution, fully adjustable color display
information about XML and MIDlet applications,
Accelerate Success enhances the user experience for easy
with Rich, Multimedia visit the “IP Endpoint Multimedia Applications”
Endpoints
viewing at a variety of angles and under a
section of this brochure.)
variety of lighting conditions.
Maintain a Personal
Touch
> Continued

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Contents < 29 >

8900 Series
• Greater choice and convenience: One • Bluetooth communications: Selected
standard USB 2.0 port supports USB models support the Bluetooth hands-free
headsets for greater choice and convenience profile for Bluetooth headsets, such as the
(IP Phone 8961 only). Jawbone ICON for Cisco Bluetooth Headset,
along with speakerphones, keyboards and
• Crisper, clearer audio performance: High-
mice, so you can untether workers and
definition voice (HD voice) provides superior
enhance their productivity.
audio performance with HD voice headset,
handset, and speaker support, so everyone— With the Cisco Unified IP Phones 8900 Series,
even international callers—can distinguish Cisco continues our ongoing commitment
the difference between an “F” and an “S” to green solutions. Cisco uses reground and
and the difference between an “M” and an recyclable plastics to manufacture the phones,
“N.” This level of performance reduces user which are available in charcoal and white,
fatigue and increases productivity. with slimline and standard handset styles that
increase comfort and choice.
• Streamlined user experience: The phone
has fixed keys for commonly used telephony
functions such as conference, transfer,
and hold.
• Support for multiple sessions per line:

Advanced Tri-color illuminated LED line, feature,
Professional Media and session keys provide at-a-glance
Endpoints indication of caller session status, increasing
Accelerate Success productivity (IP Phone 8961 only).
with Rich, Multimedia
Endpoints
Maintain a Personal
Touch
> Continued
Contents < 30 >

8900 Series
The Cisco Unified IP Phones 8900 Series • Easy and cost-effective scalability:
endpoints can help organizations reduce costs An optional Cisco Unified IP Color Key
in numerous ways, including: Expansion Module accessory provides easy
expansion of programmable line and feature
• Energy cost savings: In off hours, a
keys. Instead of provisioning additional
deep-sleep power option reduces power
phones in busy environments, simply add an
consumption compared to the endpoint in
expansion module to your Cisco Unified IP
active state during the work day. Selected
Phones 8900 Series endpoint.
models are also IEEE PoE Power Class 1
devices. These features reduce power
consumption, benefitting your profitability
and the planet.
• Reduced infrastructure costs: Integrated

switch ports support a high-speed network
connection and co-location of a multimedia
PC, so PC traffic can run through the switch
port of the phone and only one cable drop is
required back to the wiring closet.
Advanced
Professional Media
Endpoints
Accelerate Success
Endpoints
Maintain a Personal
Touch
> Continued

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Contents < 31 >

8900 Series
Accelerate Success with Rich, The Cisco Unified IP Phone 8941 features:
Multimedia Endpoints • A high-resolution, rich-media display: The
Figure 19. Ready to Create, Send, Cisco Unified IP Phones 8941 and 8945 large 5-inch, 640 x 480 VGA color display is
and Share Video
For customers seeking endpoints with backlit and fully adjustable for easy viewing
integrated video capability, the Cisco Unified under varied lighting conditions.
IP Phones 8941 and 8945 (Figure 19) can
• Advanced call navigation: A three-way
be the perfect solution for you. You can use
navigation cluster plus a select key enable
either endpoint to deliver advanced multimedia
vertical and horizontal scrolling.
capabilities such as:
Cisco Unified IP Phone 8941 • Crystal clear communications: High-
• Creating and sending video blogs
and 8945 definition voice (wideband audio) and full-
Enlarge Reduce
• Sharing multimedia presentations duplex speakerphone deliver exceptional
• Participating in single-stream video calls or voice quality.
multi-stream calls with other Cisco video • Streamlined access to frequently used
endpoints, including the Cisco TelePresence® features: Four programmable feature keys
System and TelePresence EX Series. and four programmable soft keys streamline
The Cisco Unified IP Phone 8941 model communications and increase productivity.
features the latest in green technologies, • Quick call status identification: There are
requiring minimal power draw as an IEEE PoE four illuminated line keys.
Advanced
Professional Media Power Class 1 device.
Endpoints
Accelerate Success
Endpoints
Maintain a Personal
Touch
> Continued

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Contents < 32 >

8900 Series
• Fixed feature keys: Fixed keys include Cisco Unified IP Phone 8961
keypad, media, conference, transfer, hold, You will find robust capabilities for multimedia
Figure 20. Flexible and Convenient back, end-call, applications, directories, and communications and enhanced unified
Communications, Superior Audio, voicemail. communications in this advanced professional
Enhanced Viewing
media endpoint (Figure 20).
• Support for PC co-location: Integrated IEEE
10-/100-MB network and PC ports reduce The Cisco Unified IP Phone 8961 extends
costs, enabling co-location of a PC. productivity-building features from Cisco
Unified Communications Manager and Cisco
The Cisco Unified IP Phone 8945 builds upon
Unified Communications Manager Business
many of the features of the Cisco Unified
Cisco Unified IP Phone 8961 Edition. Features and benefits include:
Enlarge Reduce
IP Phone 8941 and includes the following
additions: • A rich-media display: The large 5-inch, 640
x 480 VGA high-resolution color display is
• Gigabit Ethernet switch: An integrated IEEE
backlit and fully adjustable for easy viewing
10/1000/1000 switch supports co-location
under varied lighting conditions.
of a multimedia PC. The IP Phone 8945 is an
IEEE PoE Class 2 device. • At-a-glance functions: Ten tri-color
illuminated LED line and feature keys support
• Bluetooth integration: Support for Bluetooth
at-a-glance status for both primary and
hands-free profile delivers additional
shared lines. You can program five keys for
freedom and convenience with access to
Advanced line appearances, speed dials, or calling
Bluetooth peripherals, such as the Jawbone
Professional Media features such as Call Park. The other five
Endpoints
ICON for Cisco Bluetooth Headset, Bluetooth
keys are session keys, which provide call
keyboards, mice, and speakerphones.
Accelerate Success details about each session.
Endpoints
Maintain a Personal
Touch
> Continued

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Contents < 33 >

8900 Series
• Easy access to productivity-building • Ready for global deployments: The
features: Fixed keys deliver fast access to display is capable of right-to-left language
features from Cisco Unified Communications, presentation, which reduces the cost of
including directory, settings, transfer, global deployments (for example, for Arabic
conference, hold, and messages. and Hebrew).
• Easy expansion: The Cisco Unified IP Phone • Video communications: The phone supports
8961 supports one Cisco Unified IP Color the optional Cisco Unified Video Advantage
Key Expansion Module, making expansion and Cisco VT Camera III application for video
of programmable line and feature keys easy communications.
and affordable.
Advanced
Professional Media
Endpoints
Accelerate Success
Endpoints
Maintain a Personal
Touch
> Continued

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Contents < 34 >

8900 Series
Maintain a Personal Touch Features of the Cisco Unified IP Color Key
Cisco Unified IP Color Key Expansion Module Expansion Module include:
Figure 21. Easy Expansion, This optional accessory is ideal for executives, • Eighteen physical, tri-color, illuminated
One-touch access, Personalized
Service managers, and administrative staff who wish programmable line and feature keys
to maintain a personal touch. Instead of
• A second page key that provides access to
provisioning additional endpoints, the Cisco
18 additional programmable keys (for a total
Unified IP Color Key Expansion Module
of 36 keys)
(Figure 21) enables you to add line and feature
keys to the Cisco Unified IP Phone 8961 • Support for Busy Lamp Field (BLF), Direct
IP Color Key Expansion Module endpoint. You can use the expansion module to: Station Selection (DSS), and auto-dial
Enlarge Reduce features
• Give your executives one-touch access to
more staff members
• Enable personnel to route incoming

departmental calls to a single location,
offering more personalized service
• Help busy managers and administrative staff

monitor line status for their teams and pick
up calls if team members are unavailable or
Advanced busy with another caller
Professional Media
Endpoints
Accelerate Success
Endpoints
Maintain a Personal
Touch

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Contents < 35 >

9900 Series
Advanced Collaborative Media The new Cisco Unified IP Phones 9900
Endpoints Series was designed with highly collaborative
Figure 22. Interactive Video, Cisco Unified IP Phones 9900 Series environments in mind. With the Cisco
High-Quality Communications, Unified Video Camera and these advanced
Affordable and Scalable With 20 hours of new content uploaded
to YouTube every minute and enterprise collaborative media endpoints on the desks
employees watching 4.6 hours of enterprise of professionals throughout your organization,
video each month, it is not a matter of if video you will enjoy the many benefits of interactive
will make its way into your organization, but video. With the Cisco Unified IP Phones 9900
when. Video is personal and efficient, and it Series, you will:
Enlarge Reduce
can be everywhere with the Cisco Unified IP • Elevate and personalize communications,
Phones 9900 Series (Figure 22). It transforms so you can improve the quality and speed
your phone into a full-featured video phone. of decisions
With this exciting new endpoint portfolio, Cisco • Enhance collaboration between
brings advanced multimedia communications geographically dispersed teams and
capabilities that are ideal for knowledge workgroups, so you can improve and
Advanced professionals, managers, and executives who accelerate team performance
Collaborative Media seek a premier multimedia experience. The
Endpoints • Deliver personalized training on-demand, so
Cisco Unified IP Phones 9900 Series supports
Business Video for you can accelerate sales cycles
interactive, high-performance business video
Better Collaboration
enabled directly from the optional Cisco Unified • Enable busy executives to meet “face-to-face”
Transform
Communications with
Video Camera, which supports full-screen, without ever leaving their offices
Video two- and multiparty H.264 standard video (up
Extend Multiparty to 30 frames per second). (Note: Multiparty
Video Across the video requires a customer-supplied multipoint
Enterprise
control unit (MCU.)
Scale Responsively
> Continued

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Contents < 36 >

9900 Series
• Scale compelling, integrated collaboration design makes navigation easy and enhances
experiences across your organization, quickly interactions. Rounded ergonomic keys
and cost-effectively provide an enhanced tactile feel that
improves accuracy in interaction.
• Collaborate with confidence within and
between businesses • Enhanced viewing: Large, backlit, vibrant
high-resolution color displays enhance the
In addition to multiparty video, Cisco Unified
user experience. Displays are fully adjustable
IP Phones 9900 Series endpoints take
for easy viewing at a variety of angles and
advantage of the robust suite of features and
under a variety of lighting conditions.
applications in Cisco Unified Communications.
They also have a broad portfolio of XML and • Greater freedom, choice, and convenience:
MIDlet applications that can help you transform With support for Bluetooth hands-free
business processes, reduce operating and profile and dual standard USB 2.0 ports,
administration costs, and boost productivity. you can take advantage of peripherals such
(For more information about XML and MIDlet as keyboards and mice along with USB
applications, visit the Endpoint Applications wired and Bluetooth headsets, such as the
Advanced section of this brochure.) Jawbone ICON for Cisco Bluetooth Headset.
Collaborative Media
Endpoints Benefits and productivity-building features • Crisper, clearer audio performance: HD
Business Video for of the Cisco Unified IP Phones 9900 Series voice provides superior audio performance
Better Collaboration deliver: with HD voice headset, handset, and speaker
Transform support, so everyone—even international
Communications with
• Personalized collaborative communications
callers—can distinguish the difference
Video with video: Interactive, high-performance
between an “F” and an “S” and the
Extend Multiparty business video accelerates decision making.
difference between an “M” and an “N”. This
Video Across the
Enterprise • Clean, uncluttered communications: An level of performance reduces user fatigue
elegant, ergonomic, user-and-ecofriendly and increases productivity.
Scale Responsively
> Continued

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Contents < 37 >

9900 Series
With the Cisco Unified IP Phones 9900 Series, • Easy and cost-effective scalability: Select
Cisco continues its ongoing commitment to phone models support the Cisco Unified
green solutions. Cisco uses reground and IP Color Key Expansion Module for easy
recyclable plastics to manufacture the phones. expansion of programmable line and feature
The Cisco Unified IP Phones 9900 Series keys. Instead of provisioning additional
endpoints can help organizations reduce costs phones in busy environments, simply add an
in numerous ways, including: expansion module to your Cisco Unified IP
Phones 9900 Series endpoints.
• Energy cost savings: In off hours, a
deep-sleep power option reduces power
consumption by up to 90 percent (compared
to the active state of the phone during the
work day). This reduced power consumption
can provide ongoing savings across your
organization.
• Reduced infrastructure costs: Gigabit

Advanced switch ports support a high-speed network
Collaborative Media
connection and co-location of a multimedia
Endpoints
PC, so PC traffic can run through the switch
Business Video for
port of the phone and only one cable drop is
required back to the wiring closet.
Transform
Communications with
Video
Extend Multiparty
Video Across the
Enterprise
Scale Responsively
> Continued

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Contents < 38 >

9900 Series
Business Video for Better speed dials, or calling features such as
Collaboration Call Park. The other five keys are session
Figure 23. Interactive Video, Cisco Unified IP Phone 9951 keys, which provide call details about each
Rich Multimedia Applications, session.
Superior Audio High-performance, interactive business video
can accelerate business success. The Cisco • Streamlined user experience: Four
Unified IP Phone 9951 delivers it directly to programmable soft-label keys deliver
your desktop phone (Figure 23). fast access to commonly used telephony
Interactive video makes communications functions such as conference, transfer, and
more effective and more personal. In addition hold.
to high-quality, rich, interactive multimedia • Easy and cost-effective scalability: The
IP Phone 9951
Enlarge Reduce collaboration, the Cisco Unified IP Phone 9951 Cisco Unified IP Phone 9951 supports up
also features: to two Cisco Unified IP Color Key Expansion
• A rich-media display: The large 5-inch, Modules for expansion of programmable line
high-resolution VGA (640 x 480 pixel) and feature keys.
vibrant, graphical, color display is backlit and • Ready for global deployments: The
Advanced
fully adjustable for easy viewing under varied display is capable of right-to-left language
Collaborative Media
Endpoints lighting conditions. presentation, which reduces the cost of
Business Video for • At-a-glance functions: Ten tri-color global deployments (for example, for Arabic
Better Collaboration and Hebrew).
illuminated LED line, feature, and session
Transform keys support at-a-glance indication of
Communications with
Cisco Unified IP Phone 9951 endpoints are
Video caller session status for both primary and available in charcoal and arctic white, with
shared lines. This feature simplifies the user slimline and standard handset styles that
Extend Multiparty
Video Across the experience and increases productivity. You increase comfort and choice.
Enterprise can program five keys for line appearances,
Scale Responsively
> Continued

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Contents < 39 >

9900 Series
Transform Communications with Video infrastructure costs through reduced cabling
Cisco Unified IP Phone 9971 when deployed in voice-over-wireless LAN
Figure 24. Integrated Wireless This advanced collaborative media endpoint (VoWLAN) networks.
Communications, Touchscreen
Convenience, Multiparty can transform communications by enabling • Touchscreen convenience: Four soft-label
Collaboration multiparty video collaboration directly from programmable touchscreen keys deliver
the IP endpoint (Figure 24). Without the fast access to features from Cisco Unified
expense of live onsite meetings, interactive Communications.
business video can help you deliver more
• At-a-glance functions: Twelve tri-color
compelling, more engaging, and more effective
illuminated LED line, feature, and session
communications than voice-only and text-
keys support at-a-glance status for primary
centric communications.
IP Phone 9971 and shared lines. You can program six keys
Enlarge Reduce
The Cisco Unified IP Phone 9971 enables for line appearances, speed dials, or calling
affordable interactive business video that can features such as Call Park. The other six keys
be easily scaled across the enterprise. The are session keys, which provide call details
Cisco Unified IP Phone 9971 also features: on each session.
Advanced
• A rich-media display: The large 5.6-inch, • Easy expansion: The Cisco Unified IP Phone
Collaborative Media
Endpoints high-resolution VGA (640- x 480-pixel) 9971 supports up to three Cisco Unified
Business Video for
display offers touchscreen functions for IP Color Key Expansion Modules for easy
Better Collaboration a premier user experience. The vibrant, expansion of programmable line and feature
Transform graphical, color display is backlit and fully keys.
Communications with adjustable for easy viewing under varied
Video Cisco Unified IP Phone 9971 endpoints are
lighting conditions.
Extend Multiparty available in charcoal and white, with slimline
Video Across the • Built-in wireless communications: and standard handset styles that increase
Enterprise Integrated 802.11a/b/g Wi-Fi radio provides comfort and choice.
Scale Responsively added mobility and portability while reducing
> Continued

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Contents < 40 >

9900 Series
Extend Multiparty Video Across the The Cisco Unified Video Camera personalizes
Enterprise and elevates communications by giving you:
Figure 25. Personalize Cisco Unified Video Camera
Communications, Accelerate
• Flexibility to display full-screen and picture-
Decision Making, Cost-Effective Enable rich, interactive two-party and multiparty in-picture for an enhanced experience
video collaboration directly from your Cisco
• Digital software, which enables pan/zoom
Unified IP Phones 9900 Series endpoints with
and tilt functions
the Cisco Unified Video Camera (Figure 25).
(Note: Multiparty video requires a customer- • A convenient video mute, which makes it
supplied MCU.) The camera has a compact, possible to stop sending video at the
ergonomic design that transparently integrates local end
into the Cisco Unified IP Phones 9900 Series Note: The camera requires Cisco Unified IP Phone
Cisco Unified Video Camera
ergonomic design for a very pleasing look. firmware 9.0(2) or later.
Enlarge Reduce
The camera delivers high-performance H.264
business video communications—up to 30
frames per second (Common Intermediate
Format [CIF] standard) or 24 frames per second
Advanced
Collaborative Media (VGA standard). An auto-configuration option
Endpoints delivers a ready-to-use connection into the
Business Video for phone USB port.
Transform
Communications with
Video
Extend Multiparty
Video Across the
Enterprise
Scale Responsively
> Continued

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Contents < 41 >

9900 Series
Scale Responsively This superior scalability reduces costs while
Cisco Unified IP Color Key Expansion Module increasing responsiveness in manager and
Figure 26. Extend Investment, Help busy managers and administrative staff administrative environments. The Cisco Unified
Expand Touchpoints, Increase IP Color Key Expansion Module includes
scalability increase responsiveness to inbound callers
without losing that “personal touch”. Instead support for:
of provisioning additional phones in busy • BLF
environments, simply add a Cisco Unified IP
• DSS
Color Key Expansion Module (Figure 26) to
your Cisco Unified IP Phones 9900 Series • Auto-dial features
Cisco Unified IP Color Key endpoints.
Expanson Module
Enlarge Reduce Each module provides 18 physical tri-color
programmable keys. The Shift/Page key
provides access to 18 additional programmable
keys (for a total of 36 extra keys).
• The Cisco Unified IP Phone 9951 supports

Advanced
up to two expansion modules, for a total of
Collaborative Media
Endpoints 77 appearances
Business Video for • The Cisco Unified IP Phone 9971 supports
up to three expansion modules, for a total of
Transform 114 appearances
Communications with
Video
Extend Multiparty
Video Across the
Enterprise
Scale Responsively

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Contents < 42 >

PC-Based
Multimedia Full-Featured “Soft Phone”
Applications Cisco IP Communicator
Figure 27. Superior Voice To meet the needs of enterprise professionals
Quality, Robust Features, Enhanced
Mobility who want to use the same phone when they
travel, telecommute, and work in the office,
Cisco offers the Cisco IP Communicator
(Figure 27).
This Microsoft Windows software-based

application delivers:
• Enhanced telephony support through a PC

IP Communicator • Telephony feature parity of Cisco Unified IP
Enlarge Reduce
Phones
• High-quality voice calls
• Connection to company services wherever

you have access to the corporate network
Full-Featured “Soft
Phone”
Comprehensive
Collaboration at Your
Fingertips
Face-to-Face
Communications
> Continued

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Contents < 43 >

PC-Based
Multimedia Comprehensive Collaboration at Your • Allows easy access to voice, video, web
Applications Fingertips conferencing, Instant Messaging, voicemail,
Figure 28. Streamline Cisco Unified Personal Communicator and presence information—all from an
Communications, Accelerate intuitive, rich-media interface on your
Decisions, Propel Innovation Your company can obtain up to 2 hours of
more productive work from every employee PC or Mac
every day with advanced communications and • Integrates frequently used communications
collaboration tools such as Instant Messaging, applications and services into a single,
web conferencing, video conferencing, and unified client
presence information. Research firm Chadwick
• Streamlines communications, accelerates
Martin Bailey calls this phenomenon “The
decisions, and propels innovation for teams
Collaboration Effect”. Cisco Unified Personal
and knowledge workers
Communicator (Figure 28) can help you
Unified Personal Communicator
experience The Collaboration Effect in your
Enlarge Reduce
organization because it:
Phone”
Comprehensive
Fingertips
Face-to-Face
Communications
> Continued

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Contents < 44 >

PC-Based
Multimedia Face-to-Face Communications The software runs on a Windows PC or laptop,
Applications Introducing Cisco Unified Video Advantage and when it is integrated with the Cisco Unified
Figure 29. Personalize with Video, Cisco Unified Video Advantage (Figure 29), IP Phone in your workplace, you simply dial as
Accelerate Decisions, Enhance you normally would and the video portion is
Collaboration one of the components of the Cisco end-to-
end collaboration architecture, offers video automatically displayed on your PC or laptop
communications support to selected models screen. When you are done, hang up and
of the Cisco Unified IP Phones 6900 and both the voice and video connections are
7900 Series. Because it takes advantage automatically terminated.
of your existing IP networks, it is a cost- If you want the personal touch and increased
effective and highly scalable way to extend quality that video communications provides or
video communications to everyone in your if you want to create video blogs and videos on
Cisco Unified Video Advantage organization. demand, you can do it quickly, affordably, and
Enlarge Reduce simply with Cisco Unified Video Advantage.
This complete video telephony solution
consists of Cisco Unified Video Advantage Cisco Unified Video Advantage is also available
software and the Cisco VT Camera III, a high- for selected models of the Cisco Unified IP
definition 2-megapixel video telephony USB Phones 6900, 7900, 8900, and 9900 Series of
camera with a high-quality fixed-focus glass endpoints. This support protects your existing
lens for improved performance and better investment in Cisco Unified Video Advantage
image quality. The camera has a sleek new and allows you to extend the value of this
design and folds for easy transport and mobile investment to the new endpoints. Ease of use
video telephony. It also takes advantage of helps ensure that making a video call is as easy
Phone”
standard Windows camera drivers, making as making a phone call. Key features include:
Comprehensive
Collaboration at Your installation quick and easy.
Fingertips
Face-to-Face
Communications
> Continued

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Contents < 45 >

PC-Based
Multimedia • HD video: With the Cisco VT Camera III and
Applications an HD video-capable PC, you can watch
HD video on the desktop endpoint or mount
the camera on an LCD panel. The ability to
choose how you view HD video increases
productivity and enhances collaboration.
• Video mute: A privacy shade on the VT

Camera III mutes the video when desired.
• Video signal indication: An LED indication on

the VT Camera III indicates an active video
signal.
Phone”
Comprehensive
Fingertips
Face-to-Face
Communications

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Contents < 46 >

Cisco Virtualization
Experience Clients Enable A No-Compromise Experience • Enhance security by keeping corporate
Now that most organizations are reaping information in the data center rather than on
the benefits of server virtualization, many physical devices
companies are setting their sights on desktop • Improve business agility by quickly aligning
virtualization. Virtual Desktop Infrastructure (VDI) compute, storage, and network resources
is the fastest-growing approach to desktop
• Enable simpler and significantly faster
virtualization, because it allows IT departments
provisioning of desktops
to centrally host and manage user desktops on
a virtual machine that resides in the data center. • Make it possible for end users to choose
their own devices through which to access
By some estimates, VDI may save companies
their virtual desktops
as much as 70 percent in ongoing maintenance
costs across the infrastructure and 30 percent However, virtual desktop infrastructures fall short
in annual hardware and software acquisition when it comes to supporting the collaboration
Overview: Enable costs. Experts predict that by 2013, more than requirements of today’s global workforce.
A No-Compromise
Experience 50 million users-more than 10 percent of the To address these requirements, we offer the
total user population-will access corporate Cisco® Virtualization Experience Infrastructure
VXC 2000 Series: Low
Maintenance, Secure resources through VDI.1 (VXI). This integrated, tested, end-to-end
Zero Clients virtual workspace solution supports the new
Moving the desktop to the data center can do
VXC 4000: Turn
more than lower the total cost of PC ownership. virtual work environment by unifying virtual
Windows-based
Virtual desktops can also: desktops with voice and video collaboration.
Virtualized PCs Into
Voice-Ready Virtual Cisco VXI combines the power of the virtualized
Workspaces collaborative workspace with a virtualization-
VXC 6215: Deliver aware network and virtualized data center.
High-Quality Voice and
Video on a Thin Client
VXC Manager: Securely 1

ttp://www.cisco.com/en/US/solutions/collateral/ns340/
h
Manage VXC Endpoints ns517/ns224/ns836/solution_overview_c22-617932.pdf > Continued

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Contents < 47 >

Experience Clients With Cisco VXI, companies can: As part of the Cisco VXI solution, Cisco offers
the Cisco Virtualization Experience Client
• Incorporate best-of-class technologies from
(VXC). This new class of desktop virtualization
Cisco and our ecosystem of virtualization
endpoints combines virtual desktops with voice
partners
and video capabilities. The Cisco VXC portfolio
• Deploy desktop virtualization without includes:
compromising a rich collaborative user
• Cisco VXC 2111 and VXC 2112,
experience with voice and video
“zero-client” devices that integrate with
• Take advantage of current investments, select Cisco Unified IP Phones
unifying existing data center, collaboration,
• Cisco VXC 2211 and VXC 2212, standalone
and networking architectures into one
“zero-client” devices
comprehensive desktop virtualization system
• Cisco VXC 4000, a software appliance that
Cisco VXI increases desktop virtualization
Overview: Enable supports high-quality, real-time interactive
expectations of businesses, users, and IT
A No-Compromise voice on virtualized Windows PCs
Experience departments as it empowers businesses to
harness the power of participation by making • Cisco VXC 6215, a thin client that unifies
Maintenance, Secure better use of video, mobility, collaboration, and voice, video, and virtual desktop in one
Zero Clients cloud technologies. Cisco VXI liberates users device that supports high quality and highly
VXC 4000: Turn from the confines of location, distance, and scalable voice and video
Windows-based
client technology by providing easy access
Virtualized PCs Into • Cisco VXC Manager, desktop management
Voice-Ready Virtual to resources, applications, and collaborative
software for the Cisco VXC 2000 Series and
Workspaces services, while allowing IT to do more with
the Cisco VXC 6215
VXC 6215: Deliver less by providing endpoint flexibility and
High-Quality Voice and virtualization-aware control of security and For more information about the Cisco VXC
policy. portfolio, visit: http://www.cisco.com/go/vxc
VXC Manager: Securely
Manage VXC Endpoints > Continued

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Contents < 48 >

Experience Clients Low Maintenance, Secure Zero Clients Because the Cisco VXC 2111 and VXC 2112
Cisco VXC 2111 and VXC 2112 attach to the back of the phone and are
Figure 30. Cisco Unified IP Phone The compact Cisco VXC 2111 and VXC powered directly from the phone, they do not
9971 with Cisco VXC 2111 take up any additional desk space. Ethernet
2112 allow you to take advantage of
desktop virtualization without sacrificing the connectivity is also provided from the phone.
communications capabilities your organization The device supports connections for two
needs to be competitive. The Cisco VXC monitors and four USB ports for keyboard,
2111 supports PCoIP and the Cisco VXC mouse, and other peripherals. Depending
2112 supports RDP or HDX/ICA. The Cisco on the configuration, the device can be
VXC 2111 and VXC 2112 zero-client devices simultaneously powered by a shared
integrate into the base of Cisco Unified IP Power-over-Ethernet (PoE) 802.3at
Phone 8961, 9951, and 9971 endpoints connection.
CISCO VXC 2100
Enlarge Reduce (Figure 30). Users simply remove the IP phone For more information about Cisco VXC 2111
Overview: Enable base and snap on the Cisco VXC 2111 or and VXC 2112, visit: http://www.cisco.com/en/
A No-Compromise VXC 2112. The result is an integrated unit US/products/ps11499/index.html.
Experience
that allows users to have a virtual desktop
VXC 2000 Series: Low .
endpoint with all the functions of Cisco Unified
Maintenance, Secure
Zero Clients Communications.
VXC 4000: Turn

Windows-based
Voice-Ready Virtual
Workspaces
VXC 6215: Deliver



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Contents < 49 >

Experience Clients Cisco VXC 2211 and VXC 2212
Cisco VXC 2211 and VXC 2212 (Figure 31) are
Figure 31. Cisco VXC 2211 or 2212 sleek, standalone, zero-client devices for VDI.
The Cisco VXC 2211 supports PCoIP and the
Cisco VXC 2212 supports RDP or HDX/ICA.
Designed with the green workspace in mind,
the Cisco VXC 2211 and VXC 2212 can be
powered with PoE or an optional power supply.
The device supports connections for external
monitors with two onboard monitor ports. Four
USB ports support the appropriate peripherals
for a virtual desktop environment.
CISCO VXC 2200
Enlarge Reduce With standard PoE, this device supports
Overview: Enable configurations including:
A No-Compromise
Experience • A single monitor with USB keyboard and
VXC 2000 Series: Low mouse with 802.3af
Maintenance, Secure
Zero Clients • Two monitors and all USB ports used with
802.3at
VXC 4000: Turn
Windows-based
For more information about Cisco VXC 2211
Voice-Ready Virtual and VXC 2212, visit: http://www.cisco.com/en/
Workspaces US/products/ps11499/index.html.
VXC 6215: Deliver


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Contents < 50 >

Experience Clients Turn Windows-Based Virtualized PCs The Cisco VXC 4000 mitigates the hairpin
Into Voice-Ready Virtual Workspaces effect by enabling point-to-point voice calls.
Figure 32. Cisco VXC 4000 Cisco VXC 4000 Voice signaling travels through the phone
Software Appliance on a control protocol instead of the display protocol,
Virtualized Windows PC Have you postponed your PC refresh? Do
you want to reap the benefits of virtualization and RTP media goes directly to its destination
without having to buy new thin clients? Is instead of traveling back and forth through the
management clamoring for more advanced data center. This optimized voice path reduces
collaboration capabilities to improve workforce bandwidth and processing requirements while
productivity? If you answered “Yes” to any increasing user productivity.
of these questions, the Cisco VXC 4000 The Cisco VXC 4000 software appliances
software appliance (Figure 32) can address enable rich voice collaboration from Citrix
Cisco VXC 4000 your needs. It turns a virtualized Windows- XenDesktop and VMware View, which must
Enlarge Reduce based PC into a real-time voice-capable virtual be installed separately. The Cisco VXC 4000
Overview: Enable desktop, transforming a poor voice experience software appliance is implemented with Cisco
A No-Compromise into an uncompromised collaborative voice Unified Personal Communicator 8.5 or Cisco
Experience
experience. UC Integration™ for Microsoft Lync 8.5 on the
The Cisco VXC 4000 allows IT to deliver virtual desktop.
Maintenance, Secure
Zero Clients the benefits of a virtual desktop without the For more information about Cisco VXC 4000,
VXC 4000: Turn “hairpin” effect for the voice traffic, which is visit: http://www.cisco.com/en/US/product/
Windows-based
caused by routing voice back and forth through ps11498/index.html.
Voice-Ready Virtual the data center with the display protocol. This
Workspaces hairpin path requires heavy processing on the
VXC 6215: Deliver HVD in the data center, is bandwidth-intensive,
High-Quality Voice and and results in extremely poor voice quality.


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Contents < 51 >

Experience Clients Deliver High-Quality Voice and Video The Cisco VXC 6215 is a Linux-based VDI
on a Thin Client platform that supports PCoIP, RDP, and ICA/
Figure 33. Cisco VXC 6215 Cisco VXC 6215 HDX. Customers can add the Cisco Unified
The Cisco VXC 6215 (Figure 33) is a new class Communications firmware on the platform
of desktop virtualization endpoint that mitigates to turn their VDI endpoint into a voice- and
the hairpin effect with innovative voice and video-ready virtual workspace endpoint (Note:
video processing capabilities built directly into UC-enabled voice and video currently only
the device. The Cisco VXC 6215 unifies voice, supported with ICA/HDX). With Cisco VXC
video, and a virtual desktop into one device, 6215 unified communications firmware, you
so you can easily make point-to-point voice can see and hear others with exceptional
Cisco VXC 6215 and video calls in a virtual environment without clarity, increasing the frequency of “face-
Enlarge Reduce
voice latency or video pixelation. Media travels to-face” collaboration - thereby increasing
point to point instead of traveling back and productivity. Cisco VXC 6215 unified
forth through the data center. This optimized communications firmware is implemented
Overview: Enable
A No-Compromise path makes it possible to provide high-quality with Cisco Unified Communications Manager
Experience
voice and video while reducing bandwidth in the data center and Cisco Unified Personal
VXC 2000 Series: Low and processing requirements. In short, the Communicator 8.5 or Cisco UC Integration™
Maintenance, Secure for Microsoft Lync 8.6 on the virtual desktop.
Zero Clients Cisco VXC 6215 delivers unencumbered
collaboration even over WANs, allowing you to
VXC 4000: Turn
Windows-based cost-effectively extend advanced collaboration
Virtualized PCs Into capabilities across your enterprise.
Voice-Ready Virtual
Workspaces
VXC 6215: Deliver



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Contents < 52 >

Experience Clients The white, standalone tower (Figure 34) has a • Kensington Lock Slot for added security
dual-core AMD G-T56N 1.6-GHz processor with
• Worldwide autosensing 100-240 VAC power
Figure 34. Cisco VXC 6215 AMD Radeon HD 6310 graphics with 4-GB Flash
connector
and 2-GB RAM. Additional features include:
• Full 16-bit stereo output and 8-bit stereo
• Support for up to two monitors with one
microphone
DVI-I video connector and one DisplayPort
video connector • Optional VESA mounting bracket that enables
mounting of the tower on the back of a
• Six USB ports (Two USB 2.0 ports in the
monitor
front and two in the rear; in addition, two
rear SuperSpeed USB 3.0 ports, which are For more information about the Cisco VXC
backward-compatible with USB 2.0.) 6215, visit: http://www.cisco.com/en/US/
Cisco VXC 6215
products/ps11976/index.html.
Enlarge Reduce • Gigabit Ethernet port (10/100/1000)
Overview: Enable
A No-Compromise
Experience

Maintenance, Secure
Zero Clients
VXC 4000: Turn

Windows-based
Voice-Ready Virtual
Workspaces
VXC 6215: Deliver


Manage VXC Endpoints

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Contents < 53 >

Experience Clients Securely Manage VXC Endpoints • Real-time asset management and health
Cisco VXC Manager monitoring based on the industry-standard
Figure 35. Cisco VXC Manager Regardless of their location, you can centrally Structured Query Language (SQL) database
manage the Cisco VXC 2111, 2112, 2211, • Remote imaging, including optimization of
2212 and Cisco VXC 6215 endpoints with the remote software repositories
Cisco VXC Manager, a comprehensive and
• Administration delegation for third-party
highly secure thin-client management solution.
support staff
Cisco VXC Manager (Figure 35) addresses
Cisco VXC Manager critical management requirements for Additionally, with Cisco VXC Manager, you can
Enlarge Reduce deploying powerful zero clients and thin easily upgrade the firmware of VXC endpoints,
clients. With its centralized management and allowing you to deploy to the latest Cisco
administration, Cisco VXC Manager can help innovations over the life of the platform.
IT departments deliver more effective remote
For more information about Cisco VXC
Overview: Enable VXC endpoint support while minimizing end-
A No-Compromise Manager, visit: http://www.cisco.com/en/US/
Experience user downtime.
products/ps11582/index.html.
VXC 2000 Series: Low The Cisco VXC Manager scales up to 100,000
Maintenance, Secure Additional Information
clients. It offers:
Zero Clients
• Cisco Virtualization Experience Client:
VXC 4000: Turn • Highly secure communications based on
http://www.cisco.com/go/vxc
Windows-based Secure HTTP (HTTPS)
Virtualized PCs Into • Cisco Virtualization Experience Infrastructure:
Voice-Ready Virtual • Powerful device policy and configuration
Workspaces http://www.cisco.com/go/vxi
management
VXC 6215: Deliver

Manage VXC Endpoints

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Contents < 54 >

IP Endpoint
Multimedia Delivering Applications for Today and Cisco has a robust ecosystem of third-party
Applications Tomorrow IP endpoint application developers. These
Figure 36. More Advanced Cisco continues to team with our partners to technology partners give you access to a
Capabilities, More Dynamic Content, new world of value-added applications for
More Intelligence enhance the customer value of Cisco Unified IP
Phones by expanding the portfolio of endpoint your endpoints. This rich array of applications
applications made available to you (Figure 35). takes advantage of the latest technologies to
The result is more advanced capabilities with maximize your Cisco IP endpoint investment.
dynamic, intelligent application content that can They can also make your company more
help you meet the needs of your business both competitive by helping to deliver:
today and tomorrow. • Improved customer satisfaction
Selected Cisco Unified IP Phones 6900 Series • Enhanced business continuity
IP Phone 9971
endpoints support basic audio applications,
• Reduced administration costs
Enlarge Reduce such as Cisco Unified Communications
Widgets with click-to-call capabilities, and • Business process transformation
XML-based applications such as text and audio
paging and call recording.
Delivering Applications
for Today and The Cisco Unified IP Phones 7900, 8900, and
Tomorrow
9900 Series of advanced business endpoints
XML Applications
provide model-dependent support for:
MIDlet-Enabled
Applications • XML applications
Cisco Unified • MIDlet-enabled applications
Communications
Widgets • Cisco Unified Communications Widgets
Cisco Unified
• Cisco Unified Application Environment
Application
Environment applications > Continued

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Contents < 55 >

IP Endpoint
Multimedia XML Applications Endpoint applications can provide significant
Applications XML provides a standard language that savings. For example, one financial services
XML Applications developers can use to share information organization saves about $50 million a year by
Overhead Paging between different kinds of IP endpoints, taking advantage of a workplace management
On-Demand and Continuous different applications, and different application. The application empowers workers
Call Recording
organizations without needing to pass through to locate and reserve workspaces whenever
Directory Search
many layers of conversion. Cisco and our and wherever they need to work through the IP
Employee Time Card technology partners deliver XML applications endpoint. It also allows the company to measure
Multimedia Broadcasts for selected models of Cisco Unified IP usage of every workspace in the organization.
Wireless IP Push-to-Talk Phones 6900, 7900, 8900, and 9900 Series This capability has made it possible to eliminate
And More endpoints. more than 4000 workstations nationwide.
for Today and
Tomorrow
XML Applications
MIDlet-Enabled
Applications
Cisco Unified
Communications
Widgets
Cisco Unified
Application
Environment > Continued

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Contents < 56 >

IP Endpoint
Multimedia MIDlet-Enabled Applications Weather Forecast by WeatherBug and Quick
Applications MIDlets are Java-based applications that are Calculator are two free applications that
MIDlets-Enabled Applications commonly used today to build applications for showcase the potential of MIDlet applications
Impromptu Call Recording mobile phones. Cisco and our partners are for Cisco Unified IP Phones. These two “as-is”
Media Management working together to extend these advanced applications are supported on the Cisco Unified
Text and Voice Broadcasts
functions to selected Cisco Unified IP Phones IP Phones 8900 and 9900 Series endpoints,
CRM Information
7900, 8900, and 9900 Series endpoints. are free-of-charge, and can be downloaded
Security-Breach Notification by your IT administrator from Cisco.com at:
Emergency Alert MIDlets allow you to store information and run http://www.cisco.com/go/ipphones/apps.
Triggered Surveillance Video applications directly on the endpoint, so you
Presence-Enabled Directory benefit from: Note: Cisco Unified IP Phones 8900 and 9900 Series
Shared Resources Reservations endpoints require Cisco Unified Communications
Hospitality Guest Services • Faster application response times Manager System Release 8.0 and Cisco Unified IP Phone
Firmware 9.0(2) and later.
Weather Forecasts • Enhanced application graphics
Quick Calculations
And More • Enhanced application intelligence
for Today and
Tomorrow
XML Applications
MIDlet-Enabled
Applications
Cisco Unified
Communications
Widgets
Cisco Unified
Application
Environment > Continued

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Contents < 57 >

IP Endpoint
Multimedia Cisco Unified Communications Cisco Unified Application Environment
Applications Widgets Cisco offers a rich portfolio of applications and
Cisco Unified Application Cisco Unified Communications Widgets development tools for organizations that wish to
Environment
enhance personalization and productivity in develop and manage customized applications.
Intercom
every workspace by making it possible for Cisco Unified Application Environment
Do Not Disturb
you to click-to-call directly from desktop enables web or enterprise developers who
Advanced Conferencing
applications and web browsers. You can also have not yet developed telephony and unified
Personal Queues speed dial, view voicemail, and listen and communications skills to use the development
Call Routing respond to Cisco Unity® messages directly tools they are familiar with—so they can
Contact Management from your Cisco Unified IP Phone display. quickly and easily integrate network services
Remote Agent and advanced unified communications
RFID Data capabilities with other business applications.
Video Calls Customers also have the option to develop new
And More transformational applications.
for Today and
Tomorrow
XML Applications
MIDlet-Enabled
Applications
Cisco Unified
Communications
Widgets
Cisco Unified
Application
Environment

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Contents < 58 >

Accessories
The Cisco Unified IP Phones portfolio supports Bluetooth Hands-Free Profile and Headset
accessories including Bluetooth and USB Profiles enables freedom and convenience
Figure 37. Jawbone ICON for Cisco headsets. In addition, the portfolio includes whether at the office, at home, or on the road.
Bluetooth Headsets support for an analog telephone adapter, which Military-grade NoiseAssassin technology from
enables customers to retain their existing Jawbone eliminates noise in all environments
investment in analog telephones and deliver while preserving voice quality.
these communications over Cisco Borderless
You can use the Jawbone ICON for Cisco
Networks.
Bluetooth Headset with the Cisco Unified IP
Enlarge Reduce
Excellent Audio in Even the Noisiest Phones 9900 Series and select models of the
Conditions Cisco Unified Wireless IP Phone 7900 Series.
A variety of headsets are available with • One headset for all your devices enhances
selected Cisco Unified IP Phones 6900, 7900, productivity: The Jawbone ICON for Cisco
8900, and 9900 Series models as well as with Bluetooth Headset is a single headset that can
Cisco desktop clients. Cisco tests third-party pair with up to eight Bluetooth-enabled Cisco
headsets, including solutions from a variety of IP endpoints in addition to the vast majority
vendors. You are encouraged to check with of mobile phones. Easy-pair technology
your headset vendor of choice for the latest helps ensure quick, reliable connections.
details on compatibility. Simultaneous multipoint technology enables
you to manage two calls from two different
Bluetooth Headsets
Excellent Audio in phones (for example, your desk phone and
Even the Noisiest Cisco and Aliph, the maker of Jawbone ICON,
Conditions
your cell phone) at the same time. You can
CNET’s highest-rated headset ever, are
also connect with your PC or Mac to process
partnering to transform the way customers
calls on Cisco IP Communicator.
collaborate with the Jawbone ICON for Cisco
Bluetooth Headset (Figure 36). Support for
> Continued

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Contents < 59 >

Accessories
• A wearable computing device: Jawbone Jabra USB Headsets from GN Netcom
ICON for Cisco Bluetooth Headset Two new USB headsets from GN Netcom
Figure 38. The Jawbone ICON for supports spoken in-ear updates of support ready-to-use capability with Cisco
Cisco Bluetooth Headset Comes important information such as caller ID, Unified IP Phones 8900 and 9900 Series and
Packaged in an Instructional Gift Box
remaining talk time, remaining batter life, Cisco IP Communicator.
and more. MyTALK headset software lets
The Jabra BIZ 2400 Series USB headset is
you dynamically update and personalize
a corded headset with a built-in Bluetooth
each headset with an array of convenient
connection for your mobile phone. This
applications. Software updates protect your
headset supports a PureVoice noise-canceling
headset investment with new features to
microphone and Neogymium stereo hi-fi
keep the ICON current.
speakers. Other features include:
• An experience built for you: The Bluetooth
• Full noise protection (EU noise-at-work
Enlarge Reduce V2.1 + EDR-compliant headset comes
compliance)
packaged in an instructional gift box
(Figure 37) to enable rapid, self-setup for • Toggle wheel for volume control with hook
all users. Ear buds come in different sizes to and mute Call Control buttons and two
help ensure a comfortable fit. programmable soft buttons
• Super soft memory foam ear cushions
Excellent Audio in
Even the Noisiest
Conditions
> Continued

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Contents < 60 >

Accessories
• A 360° FreeSpin boom that prevents
breakage
• A variety of wearing styles and microphone

options
The Jabra BIZ 620 USB headset provides

wideband sound (6800 Hz) for maximum call
clarity. It features a lightweight, sturdy design
and mono or duo speaker configurations. Other
features include:
• A noise-canceling microphone
• Leatherette ear cushions
• Adjustable boom arm and speaker chambers
• PeakStop acoustic shock protection
• Inline controls for answer/end, volume,

and mute
Excellent Audio in
Even the Noisiest
Conditions

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Contents < 61 >

Analog
Telephone Turn Traditional Telephones Into IP When telephones are connected to the Cisco
Adaptor Endpoints ATA 187, companies can take advantage of
The cost-effective, standards-based Cisco many cost-saving, productivity-building IP
ATA 187 Analog Telephone Adaptor protects telephony applications, including:
your existing analog telephone investment • User configuration
while delivering true voice-over-IP (VoIP)
• Full-duplex capability
terminations. Simply connect traditional analog
devices to the Cisco ATA 187 and a traditional • Central provisioning for ease of
telephone becomes an IP endpoint. You can administration
use the Cisco ATA 187 in both businesses and
• Session Initiation Protocol (SIP) support,
residences worldwide, where it:
which allows interoperation with Cisco
• Delivers clear, natural-sounding voice quality Unified Communications Manager
• Supports two voice ports, each with its own • SIP services such as dynamic IP address
independent telephone number assignment, VLAN configuration, user
authentication, etc.
• Provides a single RJ-45 10/100 BASE-T
Ethernet port • Fax support so you can send faxes cost-
effectively over the IP network
• Can use existing Ethernet LANs in addition
to broadband pipes such as DSL, fixed The Cisco ATA 187 enables secure media and
wireless, and cable modem deployments signaling support through Secure Real-Time
Transfer Protocol and Transport Layer Security
(SRTP/TLS) over SIP. The adaptor is also
firmware-upgradable.

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Contents < 62 >

Conclusion
Maximize Network-Powered Endpoints • Endpoints that support value-added services
Communications and Collaboration such as HD voice, high-resolution color
With our comprehensive portfolio of industry- display presentation, USB peripherals,
leading endpoint solutions, Cisco has an Bluetooth, and a wide array of productivity-
endpoint for every organizational need—from building applications from Cisco and our
the lobby to the executive suite—and for developer partners
organizations of all sizes—from the start-up to • PC-based multimedia applications that
the largest of enterprises. make it possible to obtain up to 2 hours of
The diverse Cisco portfolio includes: more productive work from every employee
every day by bringing advanced unified
• Single- and multiline endpoints, supporting a communications capabilities to the desktop
range of communication needs from low to
moderate to the most active environments Cisco Unified IP Phones can help your business
obtain the productivity-building capabilities
• A range of endpoints from basic to fully of next-generation communications and
featured, enabling your organization to take collaboration, taking advantage of Cisco Unified
advantage of robust Cisco Collaboration Communications media servers to deliver
Solutions to meet your corporate objectives an exceptional communications experience
while remaining within your budget throughout your organization. We hope that this
• Support for video communications, on brochure has helped you identify which Cisco
selected models, to reduce your travel costs Unified IP Phones are right for your business. If
and accelerate the speed of decision making you have questions about any of our endpoint
in your organization solutions, please contact your local Cisco
representative or authorized Cisco reseller.

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Contents < 63 >

Additional
Information Cisco Unified IP Phones 6900 Series: Cisco Unified Video Advantage:
http://www.cisco.com/go/ipphones/6900 http://www.cisco.com/en/US/products/sw/
voicesw/ps5662/index.html
Cisco Unified IP Phones 7900 Series:
http://www.cisco.com/go/ipphones/7900 Cisco Unified Application Environment:
http://www.cisco.com/en/US/netsol/ns738/
networking_solutions_package.html
http://www.cisco.com/go/ipphones/8900
Cisco Quick Calculator and Weather Forecast
applications (for Cisco Unified IP Phones
http://www.cisco.com/go/ipphones/9900
8900 and 9900 Series models):
Accessories for the Cisco Unified IP Phones http://www.cisco.com/go/ipphones/apps
8900 and 9900 Series:
Cisco third-party developer endpoint
http://www.cisco.com/go/ipphones/
applications:
accessories
http://www.cisco.com/pcgi-bin/ctdp/Search.pl
Cisco IP Communicator:
Jawbone ICON for Cisco Bluetooth Headset:
http://www.cisco.com/en/US/products/sw/
http://www.cisco.com/en/US/products/
voicesw/ps5475/index.html
ps11204/index.html
Cisco Unified Personal Communicator:
Cisco ATA 187 Analog Telephone Adapter
http://www.cisco.com/en/US/products/
http://www.cisco.com/en/US/prod/collateral/
ps6844/index.html
voicesw/ps6788/phones/ps514/ps11026/
data_sheet_c78-608596.html
© 2012 Cisco and/or its affiliates. All rights reserved. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL:
www.cisco.com/go/trademarks.
Cisco Unified IP Phone Portfolio Third-party
| © 2012 Ciscotrademarks
and/ormentioned are
its affiliates. Allthe property
rights of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)
reserved.
C02-385146-08 09/12

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Contents < 2 >

9900 Series 35 Conclusion 62

Business Video for Better Collaboration 38 Additional Information 63

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Leading the Way in Collaboration

• Harness the power of busy professionals by • Transform business processes with

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• A branch-office site to a commercial location • PC-based multimedia applications

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• Easy viewing under varied lighting • Video communications: Optional purchase

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For Occasional Use • Offers seven user-adjustable ringtones

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• Government offices • Full-duplex speakerphone and dedicated

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Serving a Wide Range

For Occasional Use

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