Salesforce PM Resume Template
Salesforce PM Resume Template
Salesforce PM Resume Template
WORK EXPERIENCE
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Resume Worded, New York, NY 09/2017 – Present
Education technology startup with 40+ employees and 80m+ annual revenue
Salesforce Project Manager
● Improved customer service by 30% by identifying sales data trends with Salesforce reports; reduced
average lead-to-sale time conversion by 17% by implementing improved tracking methods.
● Developed a Salesforce workflow to automate data entry, decreasing errors by 19% and saving 12
person-hours per month.
● Led training sessions for 124 employees on how to use Salesforce tools, thereby increasing work efficiency
by 87% in 3 months.
● Managed a team of 27 Salesforce Administrators and assisted in implementing 11 new projects,
maintenance, training, and troubleshooting.
Access Control Specialist, ABC Company, London, United Kingdom 08/2010 – 08/2013
IT Program Analyst, XYZ Company, London, United Kingdom 02/2006 – 07/2010
EDUCATION
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Resume Worded University, New York, NY 01/2006
Master of Science — Management
SKILLS
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Technical Skills: Agile Methodologies (Advanced), Visualforce Pages (Experienced), Apex Programming.
Techniques: Project Conceptualization, Business Process, Cross-functional Team Leadership (Advanced).
Tools and Software: Jira, Oracle, GITHUB, JavaScript, SOAP, Salesforce, SOQL, Fore.com, Agile, CRM.